Westside Garage llc
category: Auto repair shop, Auto electrical service, Auto radiator repair service, Auto tune up service, Brake shop, Mechanic, Transmission shop
address: 1560 Leonard St NW, Grand Rapids, MI 49504, United States
Phone: +1 616-451-7041
worktime:
address: 1560 Leonard St NW, Grand Rapids, MI 49504, United States
Phone: +1 616-451-7041
worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–6 PM |
Saturday | Closed |
Sunday | Closed |
site: http://westsidegarage.net/
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Auto repair shop near me:
Auto-Lab Complete Car Care Center of Southgate | Senter Family Auto Repair | Mack Auto Repair | Redford Auto RepairName: M**** O***
Date: 2024-01-26 20:27:33
Rating: 5
Comment: Pam and Tom were so helpful when I needed help getting lug nuts off my car! Tom drove to me and assisted getting the tire off the car and fixing it at the shop. Definitely cannot recommend Westside Garage enough!
Name: A**** A******
Date: 2023-12-21 14:19:23
Rating: 5
Comment: I’ve been coming to these guys for a few years now and they do incredible work. Always get my vehicles in and out in a timely manner, and do a quality job in the process. Just had them do some body work on one of my cars and couldn’t be happier with the way it turned out. Would highly recommend this garage.
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Name: M******* H*******
Date: 2023-12-05 19:21:57
Rating: 5
Comment: I have all of my work done here. Great place, honest people, good prices.
Name: R J
Date: 2023-12-01 21:44:06
Rating: 4
Comment: I thank the owner of westside garage for fixing my car well
Name: D****** K******
Date: 2023-11-16 14:46:21
Rating: 5
Comment: Westside Garage and the Parm Family is our first choice for auto repair for our fleet. They have the highest ethics, standards, and always have our back.
Name: A***** H*********
Date: 2023-09-09 19:11:16
Rating: 5
Comment: Everyone at Westside Garage is really fantastic; I dont take my car anywhere else and always recommend the garage to my friends.
Name: S***** P*****
Date: 2023-08-10 13:44:26
Rating: 5
Comment: I was referred to Westside Garage and am so happy Ive found them. They were great to get my car in and take care of all my issues quickly! I had a couple follow up questions and they were wonderful about taking the time to answer those and get me back on the road. Thank you!
Name: J**** H******
Date: 2023-06-02 01:46:46
Rating: 5
Comment: I’m very satisfied with the work they’ve done on my car over the years!
Name: E*** �*********** S******
Date: 2023-04-04 15:17:59
Rating: 5
Comment: Full disclosure: Im not a car guy.But every time I go to Westside they are short sweet ant to the point. I dont get a push for unnecessary work, or add ons. They are professional and reasonably priced. Tell them what you want and they do it,Trusted for years in the local community, full recommendation.
Name: J** P******
Date: 2023-04-01 00:25:35
Rating: 5
Comment: These guys are the best! They have taken great care of us on so many occasions. The prices are good, and the work is excellent. Im really glad we have them in our neighborhood.
Name: M*** F*
Date: 2023-02-18 17:03:43
Rating: 5
Comment: Front bumper of my car was cracked and messed up my radiator causing my car to over heat. Gave them a call and had Grand Valley Towing ( affiliated with them ) pick my car up. I appreciated the transparency of the cost for the parts, labor, etc. Took less than a week to repair my car and they did a good job.
Name: B**** B******
Date: 2022-07-28 00:12:55
Rating: 5
Comment: I can’t thank Brian and his guys enough. Fixed my car as quickly as they could and came under budget on their estimate. New battery, starter, and electrical issue all fixed and still money to spare. God Bless this shop, and I will be returning for absolutely everything in the future. Thank you guys again!!!
Name: W**** D***
Date: 2022-06-20 20:35:03
Rating: 5
Comment: Ive been going to Dave the owner all my life, he and his staff are friendly and fare! Always a good deal!***Update*** still going here and these guys are still the best!
Name: S****** K
Date: 2022-04-16 20:29:55
Rating: 5
Comment: I absolutely respect Mary and her business. She is completely honest and up front about everything. Her staff is amazing, just as she is. You’re not going to leave disappointed with the exceptional work they do on vehicles. I respect the integrity of not only her as a business owner but her staff also. They know what they are doing. If they can’t get you in at a certain time because they’re overbooked, they will tell you and recommend you to another respected garage that will help!
Name: N****** K********
Date: 2022-03-01 17:05:54
Rating: 5
Comment: Very happy with my experience. I definitely recommend them. Got everything resolved within a day and a half, was quoted $202. Where as muffler man on 28th by the mall had my car for a week and did not fix it, also forgot to put two major parts back in my car that Westside Garage made me aware of. Muffler man also quoted me $500, so I hope you see where Im getting at... Definitely recommend Westside Garage, great trustworthy people.
Name: D**** D****
Date: 2022-02-14 02:24:37
Rating: 5
Comment: They fixed my car that I just bought and the check engine light came on. They explained everything and even called the warranty company forme.
Name: A*** M**** W*********
Date: 2021-10-13 05:45:02
Rating: 5
Comment: Quick, easy, affordable oil change; used to pay more than double at a place in Byron Center. Nice staff, the woman at the desk is always super nice and welcoming.
Name: C*** P******
Date: 2021-10-01 13:26:34
Rating: 5
Comment: Dave and Brian are the best of the best. I am an automotive engineer and mechanic of 47 years. My daughters car needed an emergency repair and it was towed here yesterday morning. My daughter was driving it yesterday afternoon. I would have repaired it myself but I am on the other side of the state. These guys have integrity, experience, knowledge, and an unmatched professional attitude. I would take any of my cars to them without a second thought. Thanks guys!
Name: K**** B******
Date: 2021-06-06 14:17:26
Rating: 5
Comment: Westside is run by people who know what they’re doing and are willing to help people for fair prices. They will spend the time explaining what they should do to your car and why. I have never had them lie to me or make anything up. I felt very valued and will go back to them many times again.
Name: C**** D****
Date: 2021-04-13 17:19:47
Rating: 5
Comment: The starter went out on the Jeep and the crew here made a pretty bad day go ok. The Woman at the desk is a sweetheart and polite. She answered all my questions. The repair took a little bit longer than they said but not much. My only complaint was that I had to tow it in.Great work guys keep it up.
Name: A*** P****
Date: 2020-12-06 21:28:35
Rating: 5
Comment: Ive been taking my vehicles here for years now and nowhere else. They are the best Ive ever worked with, trustworthy, friendly, and great work.
Name: L***** K****
Date: 2020-08-27 16:09:40
Rating: 5
Comment: Owner is familiar with Jeeps! They replaced a starter on my Grand Cherokee this winter. And, I’m about to take it in for another repair with them.
Name: G*** S********
Date: 2020-07-02 10:31:48
Rating: 5
Comment: I took my vehicle there to get my A/C fixed. In the process something else went wrong and they fixed my car at no charge. I even offered my warranty info but he refused to take the info because he said he doesn’t feel right taking money on something that was his fault.. they are very honest and do good work. They communicated with me throughout the time of having my vehicle
Name: C**** M*
Date: 2020-04-07 19:40:24
Rating: 5
Comment: Brought my car here to swap out my winter tires for my summer tires. They found a bearing leaking grease that they were able to replace under warranty. Highly recommend Westside Garage, they stand behind their work and do their best to make things right!
Name: A**** G***
Date: 2020-02-25 01:06:56
Rating: 5
Comment: I cannot say enough amazing things about Dave and the entire Westside Garage crew. They are honest, trustworthy, and truly look out for their customers. I recently had my power steering assist go out. I work downtown about 3 minutes from Westside Garage. I called Dave and within minutes he told me he’d go pick up the car and not to worry about a thing. Sure enough he picked up the car and had it ready for me to go within a day. Dave has exceptional customer service and his crew works fast and are so knowledgeable.
Name: K*** B******
Date: 2020-02-11 13:28:03
Rating: 5
Comment: I appreciate the honesty of staff and the quality of the repairs Ive had done by this shop. They are also very efficient. Both times my car was ready same day/next day!
Name: C**** S*****
Date: 2020-02-05 03:00:10
Rating: 5
Comment: I am very pleased with how Brian and Dave treated me and worked with me by giving me insight. Between the two of them they spent an hour of their time going through options and giving suggestions on how I could save money and still get my car fixed. The next week my friend went in for a few small things and they found something else wrong and fixed it for free. They also got both of us in very quickly. I will definitely be referring everyone to go here
Name: E*** B*******
Date: 2020-01-28 14:39:09
Rating: 5
Comment: Can’t say enough good things about this place. The staff was friendly, and the communication was superb. They went the extra mile at every step of the process. I’ll be a customer for life, I just wish I had found Westside Garage years ago.
Name: K**** H*****
Date: 2020-01-05 04:17:37
Rating: 5
Comment: Westside Garage is the only place we take our vehicles for service - and we drive almost an hour (one way) to do so. The customer service and pride in what they do is unmatched. They take care of you like family. Thanks Dave and crew for all you do!
Name: T***** O*****
Date: 2019-12-12 14:12:27
Rating: 5
Comment: Very fast service, reasonable rate, diagnosed my problem and was happy to simply explain the problem so I could do the work myself. Not many shops will do that - theyre a shade-tree mechanics best friend!
Name: J** G
Date: 2019-11-13 22:29:09
Rating: 5
Comment: I’ve taken my Jeep here a few times. They did great work. Nice honest people. Never got anything major done but just small stuff. I probably won’t be back but I do recommend this spot.
Name: I******* S******
Date: 2019-09-20 22:46:58
Rating: 5
Comment: I have reviewed Westside before but I have to give them another 5 stars! All they care about is their customers. Someone rear ended me and drove away so unable to file a claim, I was stressed about finding someone to fix it for a good price. Brought it to Dave after being quoted 1200... he fixed it for half of that. It took his guy 2 days to fix and they gave me a loaner!!!! I would not recommend anyone other than Dave and his guys! Best shop in Michigan.
Name: J**** B******
Date: 2019-08-30 19:21:56
Rating: 5
Comment: Dave and team are very professional and have reasonable prices. They offer multiple prices if you cant afford to have all the work done at once. The most trustworthy business in town!!
Name: J*** P********
Date: 2019-08-28 12:35:36
Rating: 5
Comment: Hands down the best mechanic in Michigan... Let alone Grand Rapids. You truly cant get a more honest and trustworthy job done than what Dave and his team proved. Highly recommend!!!
Name: A**** P*****
Date: 2019-08-17 02:34:55
Rating: 5
Comment: We were accommodated so well. They have loaner cars with appointments. Its like taking your car to a doctor...a doctor that is willing to spend more than 15 minutes with you. Westside really looks over your car and helps you plan and prepare for repairs to maintian a healthy vehicle.
Name: D**** H****
Date: 2019-08-13 18:17:23
Rating: 5
Comment: My experience at Westside Garage was great. Even though Dave is a very busy man he listened to what I had to say & looked at my vehicle & gave me his opinion of what damage he could fix to get me back on the road. He then gave me another good place to have body work & electrical work done. If it wasnt for Dave, I would have a broken vehicle. Thanks Dave & staff. The Westside is the best side.
Name: G*** S******
Date: 2019-04-19 15:24:14
Rating: 5
Comment: Westside has been maintaining my vehicles for a few years and I couldnt be happier with the customer service I receive. Need an honest and trustworthy mechanic? Go to Westside Garage
Name: A***** C********
Date: 2019-04-10 15:00:06
Rating: 5
Comment: I came here based on the recommendation of some peers of mine. Didnt regret it. I have had a few major jobs done on my vehicle here and I have had no problems with their work. Their customer service is excellent. They always work with you rather than against you. They are honest with reasonable prices and do amazing work.I dont think anyone would be disappointed to have work done on their vehicle here.
Name: A***** M***
Date: 2019-02-20 12:25:41
Rating: 5
Comment: These guys are the best. They go above and beyond to help you and are incredibly honest and straightforward with what needs to be done. My car had gotten hit while it was parked in the street and I was fighting with insurance to get it fixed and Dave reached out to my claim agent himself to get things taken care of. They usually have free loaners if you call in advance too. Definitely recommend going here!
Name: n* u*******
Date: 2019-01-24 19:24:19
Rating: 5
Comment: This is the best experience I have ever had with a mechanic. Dave and Tom worked on my vehicle fast & for a much better price than their competition. The entire time they had my vehicle they kept in contact with me and gave me really good updates on what was happening. Would strongly reccomend to friends, family, and anyone new to the area.
Name: b******* m********
Date: 2018-12-06 13:15:02
Rating: 5
Comment: My windshield wiper broke on the drivers side so I needed to get that fixed asap. I went up there on my lunch break & they told me theyd fix it right then & there for me. I was so thankful bc I thought itd take a couple days to order parts, etc. I needed a new wiper blade motor & I went in at 1ish & had my car back at 5. Since I dont work too far away they were able to give me a ride back to my job. By far the best customer service Ive ever had in my life. The staff are all so kind & it definitely has a homey touch to the place. You can tell they really care about you. I need other work done on my car and Ill definitely be going back there. The prices are reasonable too! I wont ever go to another place again to get work done on my car. They definitely gained a new loyal customer. Thank you so much for all you guys did for me. I am truly grateful for you all. God bless!
Name: A***** B***
Date: 2018-11-08 16:32:45
Rating: 5
Comment: Best you will find!! My wife and I were traveling and had a ball joint and cv axle break, which is a major break. All other shops were booked for at least 3 weeks, but these guys had us back on the road in a couple hours. They were EXTREMELY busy and still managed to find the time to fit us in. They will never know how grateful we were and still are for them. You wont be disappointed by choosing Westside Garage. True Professionals.
Name: R**** G******
Date: 2018-10-30 02:24:56
Rating: 5
Comment: I came to them on Monday (a seriously busy day for mechanics shops, I know!) With a Jeep Wrangler throwing codes like crazy with a bad camshaft sensor. I brought my Jeep in around 1pm and talked to Tommy, told him what was going on and asked for an estimate on time and price. I got a straight and level answer, they were busy and may not be able to get to it till Tuesday. Well, they call me around 3, say they were able to squeeze it in and get working on it, and asked about a few other things they noticed could use work, all things I knew needed to be done (spark plugs, etc). They had the vehicle fixed and running by 5:30pm the same day and even offered to stick around for me to come get it. Super nice and honest crew. Absolutely earned a repeat customer out of me.
Name: J G
Date: 2018-10-12 15:27:37
Rating: 5
Comment: I looked for a long time for the right place to take my car and am so glad I found Westside Garage. Dave & staff are all very helpful and you can tell they are committed to customer service. They know the value of a return customer rather than just trying to get every penny out of a new customer. For example: they polished my headlights free of charge while working on something else on my car. Thats just one small instance of how theyve treated me - your happiness with their work is clearly a #1 priority. They are great communicators and will strive to exceed your expectations with every interaction!
Name: N*** L*****
Date: 2018-09-07 21:27:28
Rating: 5
Comment: Had an issue with my S10 (tatertots ❤). They took care of both my worries AND my truck. They really take in consideration of how it is like to live in Michigan (weather, roads, people..etc). They want their customers leaving with a safe vehicle and confidence. They even walk you through what is going on inside your vehicle. I got to touch, handle and learn about my fuel pump, spark plugs, distributor..etc. Westside Garage goes the extra mile. Happy I found a trusted automotive repair service here on the Westside of Grand rapids. They really love what they do and how they help the community. Great people!
Name: b***** m***
Date: 2018-08-27 14:58:54
Rating: 5
Comment: This place is the only place I can trust my car at and feel at ease! I have an Audi so you can only image how expensive it is to take care of the car. I appreciate everyone at Westside Garage for always being helpful and getting my car done in time. I was told my car would be finished by Monday, but they fulfilled their expectations and got it done on Thursday - 2 days before! Thank You, Thank You, Thank You!
Name: M**** P******
Date: 2018-03-22 18:57:28
Rating: 5
Comment: These guys are awesome. They went ABOVE AND BEYOND to evaluate my truck and its needed repairs, recommend next steps with full transparency, communicate well, and work their butts off to do an outstanding job repairing my truck. They did a huge, tough job replacing an entire exhaust system including manifolds that were completely corroded, and my truck is doing just great now. These guys truly care about their work and the people they do it for.
Name: I******* S******
Date: 2018-03-22 16:45:33
Rating: 5
Comment: Dave is one of the best guys around town! I went to this shop when I had absolutely no idea where to get my car fixed and I was not disappointed. Due to a problem that couldnt be fixed, I was distraught because I no longer had a car and thought I was out of options. Brian and Dave worked together to help me find an affordable car that I was able to drive away in less than a week later! Since then, Dave has always made sure that I am getting the best deals around town when it comes to fixing anything and he happily answers any questions I have. I will always go here and recommend Westside to everyone!!!
Name: S******* G****
Date: 2018-03-17 00:02:17
Rating: 5
Comment: Ive lived in the area for 3 years and have had a difficult time finding a shop that is trustworthy, efficient, and affordable. Ive taken my vehicle to this shop twice and both times the shop owner, Dave, has walked me through the problems and my options for repair. Both repairs were affordable, and Dave was nice enough to throw in some complimentary care for my car. Needless to say, Ive ended my search for a dependable shop.
Name: K**** D******
Date: 2018-02-12 02:29:46
Rating: 5
Comment: Dave and his crew are simply OUTSTANDING! He is someone I have complete trust in for all my repairs! He will not rip you off. He is very helpful.
Name: C******* C*******
Date: 2018-02-03 16:22:01
Rating: 5
Comment: After being quoted nearly $2000 in repairs on my 2006 Saturn Ion by another company, I asked friends for recommendations on other mechanics. We were told about West Side Garage and how amazing they were. We took our car in to West Side for a second opinion and turns out it was only vacuum line. What we were originally told was a $2000 was only $90. We couldn’t be happier and now have ourselves a new mechanic we trust. They are not a cash grab garage and value their customers. Highly recommend!
Name: L**** L********
Date: 2018-02-01 23:49:18
Rating: 5
Comment: This place is awesome the owner is fantastic!! In a pinch in desperate to correct winter tires a day before the first snow storm of the season, they delivered great used tires. boy did they deliver.. almost brand new tires a little bit wider than my usual. Price for affordability and the common people like me. Great service and they sell cars. Wont go anywhere else on the west side.
Name: T** C******
Date: 2018-01-02 19:20:32
Rating: 5
Comment: A great neighborhood auto service center! Weve had our cars serviced at WestSide Garage since they opened several years ago. From the beginning Ive been really impressed with their quality of service. It really seems like they go out of their way to make sure you feel well taken care of. Only once has there ever been an issue with something needing additional attention after they repaired it. All the follow up work they did to make it right was free of charge. Highly recommended!
Name: s**** b******
Date: 2017-12-28 22:08:31
Rating: 5
Comment: So - broke down on a busy street with a totally dead car during a period of much snow and severe cold. The drivers side window was 1/2 down and no way to put it back up, no electric at all, no emergency flashers either; kept expecting someone to plow into the back of the car. Called several towing companies and was told itd be 4 - 6 hours. Called Westside garage; they picked the car up in under 2 hours, diagnosed the problem (dead battery cell and fried alternator) and had it fixed by the end of the next day. I thought the cost was fair and the service excellent. Thanks Dave!p.s. I was just reading some other reviewers who said they were given a discount for a positive review - I wasnt told that. Maybe need to go back and see Dave :)
Name: B**** A******
Date: 2017-12-16 14:01:33
Rating: 5
Comment: Thank you so much Westside Garage for getting my car on the road again safe! I appreciate you Dave, and your hard working staff. Also I want to say thank you for the loaner car. You guys are the BEST!!!
Name: M**** W*****
Date: 2017-12-08 22:26:13
Rating: 5
Comment: I was so amazed with this place. I had a car emergency and they were quick to help me out and get the problem fixed so I could focus on my son in the hospital. The staff was so friendly and honestly I couldnt have asked for a better way to be treated. They had a busy schedule yet still made me a priority. Thank you to everyone that helped make it possible to fix the vehicle and make this as least stressful as possible! Bless all of you!
Name: T***
Date: 2017-12-02 01:21:39
Rating: 5
Comment: First and foremost, this place is very clean inside & out. Everybody works as team.The ladies at the desk are so polite! They made my day. The owner is straight up honest & will let you know exactly what you need pertaining your vehicle. He did an excellent job on my car! I truly appreciate this place:)
Name: K**** K******
Date: 2017-10-16 19:40:34
Rating: 5
Comment: First experience at this place. My car broke down and this was on my lonely walk back. They ended up towing the car to the shop on Friday night and having it done Monday 3pm. Super friendly and communicative.
Name: N**** J******
Date: 2017-09-20 19:28:51
Rating: 5
Comment: Dave and his employees are all wonderful human beings! We were recently visiting Grand Rapids from out of town and had issue with our truck. Dave and his guys went above and beyond to do everything they possibly could to get us back on the road as soon as possible. I would highly recommend Westside Garage. I wish there was one by where I live!
Name: K****** B****
Date: 2017-09-06 14:13:25
Rating: 5
Comment: I am completely out of my element when it comes to anything auto and unfortunately Ive had a lot of mechanics take advantage of that. Not the case at West Side Garage. Every single employee Ive encountered treats every customer with honesty and respect. I cant recommend them enough! Your car and wallet will thank you for being one of their customers.
Name: J*** N****
Date: 2017-08-29 21:07:05
Rating: 5
Comment: Didnt know they made mechanics like this any more! It was 3pm. 2 hours to closing. Passing through GR when our brakes go out. Dave not only found time to diagnose the problem for this out of town family but he fixed it with parts he had purchased for his personal truck. On top of that, he refused to charge us a dime - all the while knowing we werent likely future customers because of how far away we live. God bless Dave and Westside Garage. Five stars is not enough.
Name: E**** C*****
Date: 2017-08-12 13:09:03
Rating: 5
Comment: I was a first time customer and will definitely be returning with future repair needs. They were very friendly and explained everything in detail. I was also very pleased with how quickly they were willing to fit me into their schedule. A business I will definitely recommend to family and friends!
Name: a**** m******
Date: 2017-08-09 22:26:57
Rating: 5
Comment: These guys helped me out beyond belief, as a person with an expensive, time consuming repair and not a lot of money to pay for it. They did everything they could to help me out, keeping me informed and updated through the entire process, went out of their way to get it done fast and worked after hours to make it work with their busy schedule as my own. Thoughtful, knowledgable, informative, and kind, and with the cutest bulldog puppy Ive ever met to boot. Cannot talk these guys up enough!Im very glad to have my baby back in high working order.
Name: J****** S*********
Date: 2017-08-02 13:35:28
Rating: 5
Comment: David & his crew are awesome! I cannot express enough how great it is to know a local mechanic thats not trying to nickel & dime you. Not only did Westside Garage fix the car trouble that I was having, but also they gave me knowledgeable insight to strengthen the longevity and overall statues of my car. Needless to say, I will be taking all my vehicle needs to Westside Garage from here on out!
Name: C******** A*****
Date: 2017-07-22 01:43:10
Rating: 5
Comment: A good garage is hard to find...its even harder to find one where the employees treat each customer with respect, and dignity while conducting their business with integrity. The team at West Side Garage not only fits that bill, they do it all with a smile on their face.Genuinely passionate about their work, and maintaining customer satisfaction and safety, theres not another garage out there that will treat you as well as the crew at West Side Garage. Prompt service, and flexible availability - youll be amazed at the range of services they provide at remarkable prices.If youre looking for a mechanic, you dont need to look any farther - the group here will make sure you are taken care of. From oil changes to major repairs, I will never use another shop again. If youre concerned about being without a vehicle while yours is in the shop, they have loaner transportation available. This garage is the only one-stop-shop youll need for all your vehicle needs!!!Thank you, West Side Garage!!
Name: G*** K*****
Date: 2017-07-18 14:07:57
Rating: 5
Comment: These guys really do an amazing job.left there feeling confident that I got the best price and work done on my truck. Definitely will go back there and they just got a loyal customer.
Name: A* C*
Date: 2017-07-17 21:07:20
Rating: 5
Comment: Fantastic Service, had my vehicle in for a wheel bearing swap on a Cadillac CTS and was surprised at how much they quoted me for. So pleased I was that I had them change the brakes as well and still paid half as much to have it done at the dealer in half the time. Professional and courteous, will come here again for my vehicle needs.
Name: D**** H********
Date: 2017-07-11 22:57:37
Rating: 5
Comment: Honest repairs at good prices. Dave and Tommy take great care of you and keep you updated as the work progresses. Great oil change prices too. We keep going back.
Name: E**** H******
Date: 2017-07-09 02:58:06
Rating: 5
Comment: If I could give these guys a million stars I would. I am blown away by the level of care and customer service we experienced at Westside Garage. They go ABOVE AND BEYOND and treat their customers like family. I will never go anywhere else for help with my cars. If you guys see this, you are amazing and thank you for everything!
Name: A** H*
Date: 2017-06-29 16:31:54
Rating: 5
Comment: My family and I have taken our cars here many times! They are a great, hardworking team. I would recommend them to anyone who needs vehicle repairs. Definitely a great local business!
Name: C****** M*******
Date: 2017-06-29 03:16:04
Rating: 5
Comment: Dave and his crew squeezed me in when I had emergency car issues. They were overbooked and stressed but worked diligently to help me fix my car issues. He gave me a deal as always and made sure my car was fixed so I could make it to work the next day. Thank you so much Westside for your honesty and great service! I will refer others!
Name: C**** B******
Date: 2017-06-28 22:30:42
Rating: 5
Comment: I have brought my wifes car to Westside garage due to dishonest repairs with a different garage in which the guys at Westside took great care of us and getting the issue resolved ever since then Ive been bringing her car back for oil changes to transmission and anything in between every time I get a quote from Westside its a better price than any other garage Ive been to not to mention how welcome they make you feel when you walk in the door they will make you feel as though you are a part of their family. Im not looking forward to moving away from Grand Rapids because I feel as if Im going to lose a part of my family with Westside garage. Keep up the good work gentlemen my hats off to you
Name: R**** L******
Date: 2017-06-15 01:02:30
Rating: 5
Comment: I trust these guys. I dont know what else I need to say. I have two cars, both over ten years old, both with over 230,000 miles. They keep them running and they dont gouge me. Finding people you trust to work on your car or your house is hard. I wish these guys did both. But Ill be happy that they will take care of my cars.
Name: A***** G*******
Date: 2017-05-23 14:22:45
Rating: 5
Comment: I couldnt be happier with the service and staff at Westside. They are exactly what I have been looking for in a garage since coming to Grand Rapids. They always let you know what is going on and give an estimate before doing any work and the estimate is usually very accurate. I have been recommending them to everyone I know.
Name: K**** H*****
Date: 2017-05-09 18:07:08
Rating: 5
Comment: They did great work for me on my 97 CR-V. I came in with a complicated electrical issue (they were the 3rd garage to try to fix it) and they gave me a great deal on what should have been a very labor expensive repair. After removing the alternator and battery, running diagnostic on both of them, and reinstalling them, they began to dig into the dash wiring behind the fuse box. The cleaned extensive corrosion and replaced a few wires. I was charged for 3 hours of electrical labor, though they must have actually put in 2-3x that much work.
Name: C**** B*****
Date: 2017-05-02 16:28:28
Rating: 5
Comment: Dave & his team were awesome! I had a light that would not stop turning on after I had a touch screen radio installed. Turns out I had some bad wiring done that I didnt even have a clue about and no one in GR wanted to mess with it. But Dave & his guys completely fixed my car up & havent had an issue since then! Also had incredible customer service that was genuine & quick!
Name: K***** S*****
Date: 2017-04-28 22:23:38
Rating: 5
Comment: I brought my car in because I suspected an exhaust leak. They were slammed and didnt think they could get to it until Monday. I was perfectly OK with that just hoping they might get it in sooner if possible. Low and behold I got a call a few hours later. Dave didnt want me to be without my car for the weekend. He welded the crack in the exhaust, and didnt charge me a dime. He said it would be a small fix until I need a new pipe and they would work with me when I need it. Im very grateful for their help and generosity! Definitely will come back if necessary.
Name: M*** S******
Date: 2017-04-09 15:21:07
Rating: 5
Comment: My sons car had to be towed to Westside due to the electrical sysytem shutting down. Dave was able to look at it quickly and gave me the exact reason for the electrical issue and during the inspection he found that the front ball joints were really bad. He also indicated that the struts on the front where worn but didnt need repaired immediately. He fixed the electrical issue, the front ball joints, and advised me to have the other repairs in a couple.months. Dave also sent me pictures of the ball joints and said that they were the worst ones he has seen in 20 years that were still intact. Our family is thankful to Dave and his team for being thorough in their inspection of our car and HONEST about what needed immediate attention and what could wait for a little while. We are new to the area and we have certainly found our car repair/maintenance facility...I would recommend Westside Garage to everyone.thanks again,Mark S.
Name: V****** B
Date: 2017-03-15 14:38:33
Rating: 5
Comment: I got to the garage close to 30 minutes early, but Im a first time customer, so I figured it might take a few minutes to enter in any information they need. I checked in, gave them my information and keys. Then they changed my oil in the next 10-15 minutes or so and I was out of there before my appointment time of 1pm. I was incredibly impressed! What Westside Garage lacks in sociable staff they make up for in incredible service! I would definitely recommend them, just dont go there to socialize.
Name: A*** F******
Date: 2017-03-08 21:02:38
Rating: 5
Comment: There were some bolts fused on a part I was working on at home, and I couldnt get them to break free, so I took them into the Westside Garage to see if they could help me out. Despite the fact that they were shorthanded, they had me leave the part overnight. The next day, I went back and it was done perfectly. This is a garage that cares! Thanks so much!
Name: A***** J****
Date: 2017-01-30 23:58:44
Rating: 5
Comment: They were able to make an opening to take a look at my car and do the necessary repairs the morning I called them after I emphasized I really needed it done today. Tommy was friendly and professional and the rates were reasonable; No attempts to sell me work I didnt need were made. My car is running great again and I plan on bringing my car here to be worked on in the future when the need arises.
Name: j*** e**********
Date: 2017-01-18 18:51:35
Rating: 5
Comment: Dave and Tommy and everyone down at Westside really break the stereotypes for mechanics. Ive been a customer of theirs for 3 years now, and have been treated like family from day 1. Not once have I felt they cheated or overpriced me on a fix (usually I feel quite the opposite and walk away thanking them for their generosity). They understand and try to help in anyway they can.Its probably the busiest place youll go to, but thats because they have so many loyal customers that come back. They will always make time to fit you in and talk you through whats going on.
Name: J***** T*******
Date: 2016-11-15 17:08:14
Rating: 5
Comment: I needed a wheel baering and pasanger side axle and west side garage worked tirelessly to make sure the repair was correct and safe to drive, at a great price none the less!! The staff is incredibly freindly and professional. This garage deserves your business! -Joshua Thompson-
Name: W****** C*******
Date: 2016-11-02 18:44:24
Rating: 5
Comment: Dave has built his business on service, knowledge, and trust. We moved from Grand Rapids to Lansing ten years ago, and we still drive back to Westside for all car issues. Highly recommended!
Name: C**** J******
Date: 2016-10-28 12:08:35
Rating: 5
Comment: I dropped my car off Tuesday morning for some exhaust repair. It was hanging down to the ground beneath my car. I also needed an oil change. Westside was generous enough to offer a shuttle for me to get to work on time. I was expecting to get a call with a quote of 100-300 to repair (180 was my quote from another shop). Instead, only a couple hours later, I got a call explaining that they didnt need to buy any parts, but rather just had to adjust the exhaust and weld the quarter-sized-hole shut. On top of that, since it was a quick and easy fix for them and it didnt require any new parts, they didnt even charge me for it. I was only charged for the oil change. Amazing! On top of that, they offered to pick me back up at work and shuttle me back to get the car while I was on lunch. I still cant even believe it. Ill be going back to the Westside Garage for all repairs in the future. The West side really is the best side!
Name: S***** C******
Date: 2016-10-24 15:49:06
Rating: 5
Comment: We have brought our vehicles to Westside Garage a three times now and every time we have been happy with our experience. The guys here are super nice, honest, and do good work. Thank you!!
Name: R*** G******
Date: 2016-10-20 15:07:06
Rating: 5
Comment: I have now brought my car to these guys two separate times and have been thrilled both times. When I first moved here I was having some car issues and was seriously shopping for a new mechanic. These guys were the third shop I brought my car to for an examination and quoted me the cheapest.
Name: N
Date: 2016-09-29 17:37:46
Rating: 5
Comment: The guys at Westside Garage were extremely helpful. They performed a used vehicle inspection on a 2014 Honda Odyssey and walked me through everything they were looking for during the inspection.Would highly recommend to anybody inside and outside of the Grand Rapids area!
Name: E*** M******
Date: 2016-09-25 18:14:24
Rating: 5
Comment: They have so many good reviews for a reason. I just dropped my car off early in the morning and picked it up after hours, I never actually met anyone from their but they are below average cost and do above average work. Other places quoted me $1,100 for a job and they did it for under $400. Will Go back and you MUST give them a try.
Name: J****** R****
Date: 2016-08-31 12:56:00
Rating: 5
Comment: The gentlemen at Westside Garage are some of the best guys to work on your car. I know when I leave my car with them, they will get the job done quickly and thoroughly. They go above and beyond the service you would expect from other mechanics. The thing I most appreciate from these guys is no matter what you bring your car in for, they will always give it a complete look over. They dont only want to fix the problem you came in for, but they also want to help you prevent any future problem they can stop before it causes damage. I highly recommended Westside Garage as your go to place for anything auto related.
Name: A** F******
Date: 2016-08-29 16:20:40
Rating: 5
Comment: My 2003 Aztek is like any older car and issues come up every few months that need fixing from wear and tear.Everytime Ive taken it in to Tommy hes been very upfront about whats going on, what the plan is for fixing it and how much it should cost. Rarely has a repair taken longer than a day if I call ahead to schedule it in. Even when I had a last minute fix for bad battery terminals, Tommy fit it in that next day and had it done by the time I got out of work.Cant say enough good things about the work these guys do.
Name: A***** S*********
Date: 2016-08-16 20:22:22
Rating: 5
Comment: Just moved to Grand Rapids and the last thing I wanted to deal with was car issues. Im thankful that Westside Garage is so close to my apartment complex because they were extremely efficient and courteous. This was the first time that Ive ever been able to drop my car off, get it worked on, and pick it up all in one day. Tommy helped me and provided amazing customer service, highly recommended.
Name: D** H*******
Date: 2016-08-01 19:50:23
Rating: 5
Comment: Helpful and informative staff and speedy service. Went in for an oil change and they informed me of an issue with my tie rod. Had me in an out in no time and even had a loaner vehicle to keep me moving. Dont bother going anywhere else, these guys are the best around!
Name: D**** R*******
Date: 2016-07-08 22:21:17
Rating: 5
Comment: Amazing! Of course the day before my vacation my check engine light comes on. They made the time to diagnose and fix the problem so I could get on the road as planned. Westside saved the day!
Name: C*************
Date: 2016-06-22 17:17:39
Rating: 5
Comment: SO glad I found this place! Family owned, friendly & knowledgeable staff, never been disappointed with their service. They get you in quickly, tell you what you need to fix, try to get you the best service at the best deal they can find, and are open and honest about what needs to get fixed and what can wait. Awesome shop!
Name: B******
Date: 2016-06-21 01:18:51
Rating: 5
Comment: Just moved to the westside and saw all the positive reviews so I thought I would try them out. They were responsive and got me in immediately because I said I really needed my brakes done. We found out that it was a little more than that. They gave me a price and I called around to get some additional quotes. They werent the lowest, but Tommy worked with me and was super reasonable as far as coming down to a competitive rate. They seem very trustworthy and they ended up coming in lower than what he expected. They even got my car done faster than they initially said. I drove my car this week before writing this review to make sure that my squealing noise would stay away. It did. May not be the cheapest in the area but they seem very honest and they do quality work. Their shop was clean and actually looked nice (which is weird for an autoshop). I will be coming back.-Nick
Name: L***** T****
Date: 2016-04-07 20:23:23
Rating: 5
Comment: My car broke down during a storm at 6am. I called Westside Garage for a tow. Due to spring break, the shop was short on tow-drivers, but the owner Dave offered me another option through one of his trusted peers. They have both gone above and beyond so far, from picking up my key, and staying in contact throughout the day. I can tell they are spending time running my diagnostics...which are $FREE.99 by the way(first time customer deal I believe). Basically, my car hasnt even been diagnosed yet, but I felt compelled to share my positive experience so far. Usually repair shops talk down to me or try to swindle me because I am friendly..I can already tell this shop bases its success on the on each individual client. Car trouble throws a wrench into daily life, but just having people who actually care about your situation is so helpful. I will definitely add another review after I have my car back..pretty bored on my day off without my wheels, but hopefully this initial review is helpful to someone!Update: Car was not worth repairing, and I knew that was a possibility, I have poured 2500 into a junker the last year. The fact that Dave truly empathized with me about my situation of wasting money on this car a bit more tolerable :p. He didnt charge me for nearly 2 days of diagnostics(they really tried to find a way to salvage the vehicle). He sent me emails of pics of the damage they found, called me plenty, and even chatted with me about this unfortunate situation for nearly 15 minutes, simply to let me vent and to offer me some solutions with scrapping my car. Just a great shop all around, I will be bringing my next vehicle in for their service absolutely. I know the repair work will match the excellence of their customer service standards, they really understand the importance of their customers because without happy customers...ya garbage!
Name: S**** H*****
Date: 2016-04-01 13:06:56
Rating: 5
Comment: Excellent service. This was my first time having to go to a garage because my dad always does my car maintence, but getting steering fluid this morning was urgent. The guy who sits at the left desk helped me out. He was so nice and stopped what he was doing to help me! Life saver because I was in a hurry. Definitely recommend!
Name: J***** G*****
Date: 2016-03-05 16:33:32
Rating: 5
Comment: Amazing service! Took my car in to get it checked and they were so helpful, nice and cared about my safety! They new exactly what was wrong and made sure it was perfect before I got behind the wheel again! Definitely recommend and I will be sure going here for now on!
Name: C***** M****
Date: 2016-03-05 00:10:47
Rating: 5
Comment: I havent gotten much experience here, but the one experience I had today was absolutely great! Joe from Westside Garage helped me out in a pinch, when I couldnt get something done myself. I will definitely highly recommend this place to friends/associates in the future. Thanks again, Joe.
Name: N**** K
Date: 2016-02-25 00:46:32
Rating: 5
Comment: My new favorite auto repair facility. These guys go the extra mile to make a customer happy. They are efficient and knowledgeable and I trust them to take care of our vehicles. I am very happy I tried this facility and know Ill return for future auto services. We all know how important trust is when we take our cars in for service, and I have been happy with my experiences here.
Name: D***** B*****
Date: 2016-02-02 14:55:29
Rating: 5
Comment: Owner Dave Parm was very helpful and knowledgeable in diagnosing my issues with an older 2002 Ford Windstar van. He was honest about how long he thought the van might continue to operate and what my options were. The repairs done were top notch and very reasonable compared to the competition. I thank you for a job well done, and plan to notify friends regarding your professionalism.Regards,Dennis B.
Name: D***** M********
Date: 2016-01-29 20:46:20
Rating: 5
Comment: My son goes to college in GR and he lost the transmission in his car. I found Westside Garage on the internet and they had high ratings so I gave them a try. They definitely lived up to their high ratings! I was very please with their honesty and customer service! :) A great place to send your college kids to for car repairs when the parents live away from the GR area.
Name: J*** H********
Date: 2015-12-29 00:27:24
Rating: 5
Comment: Took my 2010 Charger in for service because the transmission stopped shifting properly and am blown away by how awesome these guys are. Tommy not only took the proper steps in diagnosing my car to find the actual problem, but actually called me day by day to give me updates on the progress. After 7 or more hours of diagnosis, none of which I was charged for, they had found that a couple of sensors and a harness were the problem. I already had other mechanics throwing prices for new transmissions at me, these guys saved me so much money by taking the proper steps and ruling out easier fixes first. Will be taking my car here from now on for major repairs, great job guys! Car runs great!
Name: E* C*********
Date: 2015-12-23 23:00:45
Rating: 5
Comment: Hands down the best experience Ive had getting my car worked on. Tommy was extremely helpful. They got my car in and out in less than a half day during the busy holiday season. I can tell they take pride in providing excellent honest service. As long as Im in Grand Rapids I dont take my car anywhere else.
Name: N*** B***
Date: 2015-12-07 17:46:53
Rating: 5
Comment: Today was my first visit to Westside Garage and was an unplanned visit. Something was going wrong with my car and had to get it in somewhere, and Westside had the best reviews out of any garage around and I can see why. Not only did Dave, the owner, take personal responsibility in getting my car in to get diagnostics ran on it so I could make a decision on what to do next, but he offered personable and professional advice to what he thought should be the next step. Ive never received the kind of customer service that I did than at Westside and because of that I will go back with any needs of this kind. Also, I saw on here that people are saying these reviews are bought... well I didnt have anything discounted nor was I offered one, I merely asked where the best site was to give them a gleaming review because this is how I personally found them. Hopefully this review helps others choose Westside Garage as other reviews did with my need today, I personally promise you will not be disappointed.
Name: D**** S******
Date: 2015-11-20 16:08:13
Rating: 5
Comment: I had an excellent experience as a first-time customer at Westside Garage. Finding a new mechanic can be a gamble and Im happy to say Ive found one that I feel like I can trust.I met the owner Dave who made me feel welcome as he collected my information and gave me the rundown of the services they offer. You quickly get the vibe that this is a family-owned place and they take great pride in it - I even got the rundown of a new facility they will be building soon just north of their current location which sounds pretty sweet.After explaining the problem with my vehicle, Dave said theyd get the job done ASAP and would call me with the estimate as soon as the car was on the lift. Less than 24 hours later I received a call from Tommy who gave me a fair estimate, I approved it and my vehicle was ready the same day. I likely have never received automotive service that was this fast and friendly, not to mention they offer a $12.95 oil change and discounted my repair as a first time customer. Will be doing business with them again!
Name: J** G******
Date: 2015-11-16 18:26:13
Rating: 5
Comment: Westside Garage is the real deal! Their customer service was top-notch and kept me informed every step of the way. They offered a loaner car or a ride which was helpful during a stressful time. Being a first time customer, they went through the entire car and checked for any other issues for FREE. I can gladly say that I will be a returning customer the next time my car needs a mechanic!
Name: A**** F****
Date: 2015-09-25 23:49:44
Rating: 5
Comment: Westside Garage is the most professional, organized, and most importantly knowledgeable/experienced mechanic shops that I have ever had the pleasure to deal with. I have always owned used vehicles and with that, dealing with repair shops has always been part of my owning a car experience. My personal knowledge of vehicles mechanically is limited at best, but the guys at westside garage have always been more than helpful and willing to take the time and explain what needs to be repaired or replaced and always honest when it comes to things that dont need to be replaced so instead of just throwing money at problems they have the experience and tools to diagnosis an issue before giving a recommendation. My favorite part is that you can bring your car in and pay for them to check out a problem and diagnost it before you pull the trigger on the full repair and even better they deduct the cost of diagnosis from the repair bill so if you have them do the repairs the diagnosis is FREE! Which was huge for me. I was new to Grand Rapids in the beginning of the year and when my truck started acting up on me I turned to Google and asked around what shop is reputable and worth taking my prized possession to for repairs. I read countless reviews and called dozens of repair shops looking for the best place to take my truck. After calling westside and talking to Tommy for the first time, after talking to many other shops I had a good feeling this would be the one to go with. I then read every single review I could find about this place and asked around, and only heard/read good things. And knew this would be the place Id trust bringing my truck to. After many calls and dropping my truck off for a day to be diagnosed I was 1000% sure I had chosen the right place. Tommy took the time to go over everything step by step and explain in detail what needed to be done and why. And while they had my truck for the repairs he even took the time to take a picture and text it to me of one of the new parts I was upgrading to. Not only were the repairs reasonably priced but I also felt comfortable leaving my vehicle there in their care. As soon as you walk into the office you are greeted with a friendly smile by any one of the many people working there and feel the friendly and organized work environment. I felt at ease with leaving my investment in their hands and was treated like a friend from the first time I walked in and after spending over a thousand dollars back in April here I am again with another costly repair and didnt have to think twice about where to go. Even though it had been months(5) since I had been there, after a few moments of talking to Tommy on the phone he remembered who I was and my vehicle and took the time to talk to me about all the details of my current repair and this time even worked me into the schedule to be able to use a FREE loaner car while mine was at their shop. I have actually moved since I had my original repairs done in April and live almost 30 minutes away now (instead of down the street from them) and still knew this is the only place I would trust getting more work done. Dave and Tommy are the two guys Ive talked to the most when calling in with questions and concerns and have always received honest and knowledgeable answers. These guys are the real deal. If you are anything like me and your vehicle is the most important thing you own make sure you have it repaired by people you can trust. And I would trust these guys with any repairs on any vehicle. I really cant say enough about this place. I tell everybody with car issues about WESTSIDE GARAGE and their outstanding service ability and experience andmechanical knowledge!West Side is the Best Side!
Name: J*** S******
Date: 2015-08-05 22:27:32
Rating: 5
Comment: My car wouldnt start out of the blue. They gave me a free diagnostic test for having it towed there myself. Later that day they called with the problem (shorted wire/bad connection) found and an estimate. It was done in two hours, and for a fair price.
Name: S**** W*******
Date: 2015-06-09 17:49:58
Rating: 5
Comment: They were fast and convenient, gave me a reasonable quote, options in what I wanted to do, stayed in touch, and the best part was, they gave me an even better deal than I expected. $50 less than the quote. I really trust these guys.
Name: A*** B*****
Date: 2015-03-26 01:00:44
Rating: 5
Comment: I perceived them to be sympathetic of my issues, though I know my car is a complete pile. They didnt say anything bad about it, but stuff keeps going wrong with it and I wouldnt take it any where else! Free loaners and towing if you have more than one hundred in repairs done, thats something that sets them apart from the rest of the crowd. My car is a foreign 18 year old car, if I were to take it to Betten Imports, the cost would be triple or even quadruple what I would pay here. They do your service fast, they do it right, and they TREAT you right. Highly, highly recommend.
Name: R* C****
Date: 2015-03-17 22:06:39
Rating: 5
Comment: Great experience working with Tommy! I am a college student and was left stranded when my vehicle broke down one day. I googled auto shops in the area and read the reviews left for them and decided to give them a call. Tommy was extremely helpful, found me a tow truck, gave me a great price (with a student discount), and had it fixed the same day! It made a terrible experience turn out to be not as stressful as it could have been, and I will definitely be returning while I am in the Grand Rapids area.
Name: S**** P***
Date: 2015-01-07 14:10:37
Rating: 5
Comment: Great place to get your vehicle fixed. I have been working with Tommy and Dave for around 2 years now and always have had great experiences. Straight shooters, no b.s. and very competitive prices. Also, very inexpensive spot to get oil changes and free estimates!!
Name: K**** V*****
Date: 2014-11-21 01:11:20
Rating: 5
Comment: Great Experience! Tommy and Dave are very customer oriented and always available to answer a question. Got to use a loaner vehicle for free while I had numerous things repaired and installed on my truck. They provided various options to fit my budget and the work is phenomenal. Strongly recommend Westside Garage.
Name: M*** C********
Date: 2014-11-17 14:05:23
Rating: 5
Comment: Dave and his team are the best in Grand Rapids. The work is always done right the first time and the price is always more than fair. I always recommend Dave and here I am doing it again.
Name: A**** H*******
Date: 2014-11-04 14:11:00
Rating: 5
Comment: These guys did a fantastic job with my vehicle. I was having reoccurring problems for months and attempted to have it repaired at two separate shops before bringing it to Westside. After hundreds of dollars of repairs that did not fix my issue, they took care of me in just a couple days. They were very honest when working with me, they kept me updated throughout the entire process so that they wouldnt charge more than they said, and when I went in there to pick up my car, they acted as if theyd known me for awhile. Great people - will go back there as long as I am in GR.
Name: E******** L***
Date: 2014-10-27 13:14:30
Rating: 4
Comment: I had a radiator replaced because my car was overheating, and my wheel bearings because the tires sounded like they were falling off.... both the problems were solved and at what I felt was reasonable prices, although most of the work was covered by my warranty. Only reason Im giving 4 stars instead of 5 was because they dragged their feet about working with the warranty company the first time I went in and charged me the full amount of the work (around $500) even though I let them know to look and see if anything was covered under the warranty, but they did make it right and get a hold of the warranty the second time I went in and got me a refund for part of the first visit, and made sure just about all the work they did on my second visit was covered.
Name: A***** S*******
Date: 2014-09-22 14:55:36
Rating: 5
Comment: Our family LOVES Dave and his Team at Westside!! They make my husband, and I even our children feel at home, while they are making sure vehicles are taken care of for the best safety for your family. They make sure that all of your vehicle issues are taken care of, with the BEST price around! Dave, Tommy, and Team are our FIRST and Only choice EVERYTIME!!! THANKS GUYS SEE YOU SOON!!!
Name: s***** a****
Date: 2014-08-28 19:51:04
Rating: 5
Comment: I can say that I have had couple of great experiences with Westside Garage, the guys are friendly and the service was fast, the prices are reasonable, their willing to find parts to meet your budget. I now have a different car and will be going back for work when needed.Thanks guys!
Name: J*** & K***** K****
Date: 2014-08-01 04:26:07
Rating: 5
Comment: We found out about Westside Garage about a year ago through a flyer in the mail, and we are so glad we did! Dave and Tommy always take the time to do quality work on our family vehicles. Even when theyre extremely busy, they make time to work our vehicles in for regular oil changes. If they find other problems with our vehicles, they always let us know. Their prices are competitive, and we trust their recommendations. They even take the time to make our kids feel special while waiting for work to be done!
Name: C****** J*****
Date: 2014-07-31 01:25:49
Rating: 5
Comment: They guys at Westside Garage always make us feel welcome and important. They answer our questions and make sure we understand what they are doing and why before they do anything. Dave and Tommy both are super friendly and helpful. They are not afraid to tell you when something just isnt worth fixing. Knowing that I can call and talk to either of them and get great service its just amazing. Keep up the good work guys!
Name: J** K*****
Date: 2014-07-14 19:37:02
Rating: 5
Comment: Every time I go in for their business Im treated as if Ive been a loyal customer for 20 years when Ive really only gone in a handful of times! Great customer service! I always walk out with a fixed car feeling like they gave me a great competitive price. Westside Garage LLC is my garage of choice!
Name: K******** H******
Date: 2014-07-03 18:29:35
Rating: 5
Comment: Dave, the owner personally helped me through a terrible experience of a car breaking down. He told me when my car was not worth the money to fix it and was extremely helpful, honest and communicative. I have had work on other cars done here and it has always been worth the money and a courteous experience. Their customer service made the headache of car repair a little less awful. I felt I was treated like a friend and I would definitely recommend this garage. Thanks guys!
Name: H***** R*****
Date: 2014-07-01 19:22:29
Rating: 5
Comment: Always have been very pleased with quality of work here. Dave, the owner, takes great pride in making sure customers are satisfied. Its nice having a garage I can trust.
Name: M**** M*****
Date: 2014-06-22 15:01:53
Rating: 5
Comment: I took my car to Westside Garage for some repairs after my boyfriend had a couple of good experiences there too. I was long overdue for some maintenance & I was not disappointed with my experience. Tommy and Dave were beyond polite and went out of their way to discuss the repairs with me, even offering to prioritize the repairs so I didnt have to deal with a large bill all at once. They allowed me to use a loaner car while they had my car. Now that I have my car back, I have been nothing but satisfied with my repairs.While my car was there, I recommended a friend to go into Westside for a new car inspection that they needed. For recommending someone, Westside gave me a discount on my repairs and did the new car inspection for far less than any quote my friend had received anywhere else.These guys are great and they do superior work. They are very concerned with making sure that their customers are happy and that they do quality work for them. Id recommend this place to anyone!
Name: J**** E******
Date: 2014-06-17 02:45:26
Rating: 5
Comment: I have taken my vehicle to Westside Garage a total of 3 times in the past 3 months. I have received nothing short of fantastic customer service, quality work, and reasonable prices! I couldnt recommend this place more to anyone needing automotive work done on their car/truck.The first time took my car in, I had recently bought it used and was curious if my timing belt needed to be replaced (it was close to the mileage and the previous owner wasnt sure if it had been done). Rather than simply pretending to look at it and recommend I get it replaced, the owner Dave and one of the folks at the shop told me that it looked fine and to just come get it checked out again next year.I knew at this point that this place was not like any other mechanic.The second time I took my car in was after I had been to another location that quoted me about 1.7k for work they werent even sure needed to be done. I took my car down to Westside and the folks there looked it it a knew exactly what needed to be done. they replaced my rear calipers, brake pads, and rotors for an incredibly reasonable price and quality installation.The third time I took my car in I got all of my struts replaced and an alignment done for an even more incredible price than the last time I was there. I cannot recommend Westside Garage enough for their impeccable attention to quality and customer service. They even told me that if I felt the alignment wasnt 100% correct I could take it in for a quick adjustment, free of charge!Rest assured that the folks at Westside arent your stereotypical mechanics just trying to score a quick buck. The genuinely care about their customers.
Name: H***** V*********
Date: 2014-06-09 14:10:10
Rating: 5
Comment: Westside Garage let me bring my van in very last minute (emergency!), even though they were having a very busy day. The team is so respectful, clearly committed, and accommodating - they gave me a ride back to work after I dropped off my vehicle! I will definitely go back to Westside Garage, and feel 100% comfortable recommending them to people I know.
Name: K**** P*******
Date: 2014-05-15 22:16:43
Rating: 5
Comment: I diagnosed a potential problem with my vehicle at 5:30pm today. My tail light fuses have been burning up and I didnt know why. I put in a new fuse and walked to the trunk area of my car and saw smoke streaming from the rear electronics. I drove my car down to Westside Garage and talked with Tommy. He came out right away and located the problem. A wire harness was shorting out due to water damage. Tommy helped me terminate the issue and discussed some permanent solutions. By 5:45pm, I was able to drive away (free of charge) finally knowing what my issue was and felt confident in the solutions provided. I have always had a great experience - which is why Ill continue giving Westside all of my business! Thanks again Tommy!
Name: K****** S****
Date: 2014-05-15 04:59:01
Rating: 5
Comment: My starter went out on me yesterday morning, and I called a tow truck to take me there. I got out of there with a refurbished starter and battery within an hour and a half. Dave made sure I got taken care of promptly, was very professional, and I will be coming back here for all my automotive needs! Thanks!!
Name: P S
Date: 2014-04-30 13:02:40
Rating: 5
Comment: I have been a customer of Daves for about fifteen years now and I can say that every experience I have had with him and his staff has always been first rate. Dave always treats you the way people should be treated: he shows you that he values your business. He treats you as more than just a customer; youre his friend and neighbor. He always shoots straight and will go out of his way to make sure you are taken care of.I cant say enough about the excellent work they do here. The mechanics are all top notch and repair work is done quickly and affordably and everything is explained to you in detail. Cant beat the price on oil changes and free loaners are offered with an appointment. Dave and his people will work with you to try to help you out in almost every auto repair situation that might arise. Westside Garage really is a 5-star establishment.
Name: w**** g******
Date: 2014-04-25 17:11:11
Rating: 5
Comment: These guys have quick service and good prices. Complementary towing is offered for repairs totaling $100 or more; its a great service that takes some of the hassle and stress out of having to deal with car trouble. Definitely will be recommending this to anyone needing work done.
Name: l*** h********
Date: 2014-04-11 14:55:41
Rating: 5
Comment: The Westside Garage llc, has another lifetime customer. Great Customer Service and care for auto issues. Was excited to hear about future expansion of what seems like an already successful business. Keep spreading the Good, Westside Garage. Glad you are a neighbor. My experience was 5 stars out of 5.
Name: C****** S*
Date: 2014-03-21 12:45:07
Rating: 5
Comment: I was introduced to Westside Garage by a family friend who has been going to them for several years and I have never been happier! Each visit I have always walked away satisfied and the owner ALWAYS thinks about the customer first. I highly recommend going to them for your car services.
Name: K*** M****
Date: 2014-03-18 19:36:12
Rating: 5
Comment: I have a 14 year old Pontiac Sunfire that needed a new front bumper cover and some other front end body work done. Westside Garage went out of their way to make sure I got a good price on parts. They did a great job matching the new paint to the old and blending it in. Their customer service is great and the prices are very reasonable. I am very happy with the quality of their work and would recommend them to anyone needing work done on their car.
Name: E*
Date: 2014-03-07 02:54:12
Rating: 5
Comment: My cousin has been going to Westside since they opened and always raved about the AMAZING service she receives from Dave. So when I needed someone to take a look at my car after I had hit a pothole a few weeks ago, I didnt hesitate to call them. Dave listened to the situation and went above and beyond to figure out what the cause of my alignment issue was. And when he figured it out he explained it to me so that I would understand what happened and what they could do to fix it for me. And did they not only fix it but its perfect! It really was the best experience Ive ever had getting my car repaired. They have a customer for life now, dont waste your time on anyone else. Thank you to Dave and his crew at Westside!!
Name: K** H****
Date: 2014-03-06 20:29:12
Rating: 5
Comment: I was in Grand Rapids for the week, and when ready to leave on Saturday 2-22-14 at 2pm, my F150 would not start. Because of the weather, tow trucks were an 8 hour wait. I found Westside on my phone. Best phone call I ever made. I spoke with Tommy and he understood my problem but his tow truck was out for most of the day also. Tommy helped me troubleshoot the problem with about 4 phone calls, understanding that if he got started he would lose the business because I would have went back to the east side because he couldnt work on it until Monday. I ended up with the help of the Grand downtown towing it to Westside and Tommy still tried to get it started before I left. I picked the truck up Monday afternoon. These guys went beyond the call of duty to make my day and the experience as painless as possible. They are fair and reasonable. I will travel across the state when my oil change is due!!! Thanks to Westside for being there.!!!!!!
Name: E******* F****
Date: 2014-03-02 19:40:17
Rating: 5
Comment: I have been going to Dave for my car repair needs for many years now. He and his staff at Westside Garage are highly qualified, professional and courteous. I have always received great service when dealing with Dave and highly recommend visiting Westside Garage for any car maintenance and repairs.
Name: L**** F
Date: 2014-02-24 02:04:09
Rating: 5
Comment: Ive been taking my car to Westside for all my car repairs for the past couple years. I got a referral from a coworker. Westside is always busy with work but makes every effort to give the best customer service including loaners or rides back to work. I always feel that theyre being fair and honest with me and will give you a break on rates if you are a return customer. Highly recommended.
Name: s**** r*******
Date: 2014-02-20 14:28:05
Rating: 5
Comment: The owner of Westside Garage, Dave, is a knowledgeable, HONEST, kind, and patient business owner. All of the mechanics are curious and very experienced. I would trust them completely with all components of auto repair. I will bring all of my vehicles to Westside ONLY! Last year I purchased a car from a local dealership and really got taken. I started having issues with the car within a week of my purchase. I called and spoke to the sales manager and he basically told me they would do nothing about it, I was devastated! I ended up calling and speaking to Dave and he was so kind to me. He even offered to call the dealership in an attempt to reason with them and get them to pay for some of the expenses. They ended up paying 100 towards the repairs because of his efforts. To make a long story short he went above and beyond and has earned a life long customer!!
Name: D**** R***
Date: 2014-02-19 16:03:18
Rating: 5
Comment: Dave Parm at Westside Garage has been taking care of my vehicles for 15 years or so. He has always been more than fair with my entire family. With Westside I can send my daughter there and trust that her car will be taken care of properly and the pricing will be fair. To me what is most important, in my business dealing, is trust. I know when I drop a vehicle off to Dave it will be repaired correctly. And he will keep me up to date if their are any unforeseen issues. I recommend Westside Garage to all my friends.
Name: K**** T*****
Date: 2014-02-18 22:07:19
Rating: 5
Comment: Dave is and has always been amazing when it comes to coordinating with me on getting my vehicle finished. Always finds a way to get in an oil change, and has excellent customer service.
Name: J******
Date: 2014-02-15 15:34:25
Rating: 5
Comment: This was honestly the best experience Ive ever had with a mechanic in my long, frustrating line of experiences. My car died in a G.R. parking ramp. I found Westside on Google with good reviews, and called them up. They had a fairly long list of tows ahead of me, but when they found out I was waiting with my car, they sent someone out personally right away. About 10-15 minutes later, Westside showed up, just as they promised. The guy who was sent was Tommy, who was courteous, knowledgeable, and friendly. A tow truck wouldnt fit down in the ramp, so he offered to try and get my car out, and after that didnt work, he made arrangements to ensure the truck would be out of the ramp, to the shop, and diagnosed by morning (it was already late afternoon). As promised, I received a call in the morning. Unfortunately, my car had too much damage to be worth the money to save, so I decided to scrap it. They were very flexible on allowing me to keep my vehicle at their shop until I was able to get the title to them, and upon my arrival, Tommy got my plate off for me, and I met Dave as well, who was equally as awesome. I would ABSOLUTELY recommend WESTSIDE GARAGE!!!! I havent had the pleasure of dealing with them on the mechanic side of things, but my towing experience was beyond reproach. I live far away, but I would make the drive to bring my vehicle to these guys. Great prices on oil changes, and Dave even offered free loaner vehicles for while theyre working on your car. They really treat you like they appreciate your business! Havent seen a garage like this ever. Great Job, guys!
Name: K****** D***********
Date: 2014-01-16 21:58:04
Rating: 5
Comment: Seriously awesome hard-working guys that work here. Had some body work done from an accident a few weeks ago- really well priced, and my car looks better than it did before the accident lol. I like that the owner Dave takes the time to explain why they are doing something and offers other lower cost solutions too. I got a free rental car for the couple of days the repairs took- Cant beat that! When I went to pick my car up they gave me a free air freshener since it still smelled like the shop. Its the little things like that that keep me coming back! Thanks WestSide! :)
Name: B**** S****
Date: 2014-01-15 00:45:31
Rating: 5
Comment: I just recently started going to Westside Garage after being recommended by my boss. Probably the best service Ive ever experienced with local mechanics. Our car wouldnt start and Dave was able to tow us for FREE in a matter of 20 minutes, crazy. Figured out what the problem was and with a prompt call informed us we needed a new gas distributor. We were quoted $780 from a different garage and Westside installed the new gas distributor as well as a FULL tune-up for $600. Westside has been our go-to mechanic ever since!
Name: S**** W****
Date: 2014-01-08 22:54:12
Rating: 5
Comment: I recently broke an axle on my car in typical Michigan weather, and was stressed about how I was going to get an affordable and timely fix, since I depend on the car to get to work. Westside Garage diagnosed and repaired the car in less than 24 hours. Id highly recommend Westside Garage to anyone. Honest, quality, affordable service.
Name: B******* C*****
Date: 2014-01-03 18:01:31
Rating: 5
Comment: Broke down on my way from college and just really experienced some very expensive estimates or estimates that seemed a little too cheap from other shops. Westside got me back on the road for a reasonable price. Brought in my vehicle and within a few hours it was finished. The owner Dave and the very nice secretary were easy to talk to. Very prompt on calling me back and letting me know when everything would be good to go. Only time will tell if the work is quality, but Dave seems like a very nice and honest guy. He even offered me a ride to pick up my car and organized a reasonable tow truck for me to get it there.
Name: G***** E******
Date: 2013-12-21 17:45:05
Rating: 5
Comment: Replaced an 03 Cavalier exhaust system (catalytic convertor, pipe, clamps, O2 sensor, resonator, muffler, etc) the day after Thanksgiving on short notice and threw in a free tow. Less than $750 total. Nice guy, quick & quality work, nice price, good customer service, came across as genuine. Will go back.
Name: J*** W******
Date: 2013-12-19 18:19:51
Rating: 5
Comment: Had my brakes done at West Side a few months ago, service was great and fast. All repairs continue to work great. I will definitely be going back, highly recommended in Grand Rapids!
Name: K***** H*****
Date: 2013-12-03 21:50:34
Rating: 5
Comment: Great service, very personable. The owner took time out of his schedule to solve issues I was having with my Jeep. I would recommend this garage over any others I have been to hands down!
Name: S**** G*********
Date: 2013-11-19 20:35:08
Rating: 5
Comment: I would highly recommend Westside Garage! Dave made sure that because I dont know much about cars, he talked to somebody that I trust that does have car knowledge before doing any repairs. For once, I wasnt nervous about getting overcharged or talked into repairs that werent necessary. He had my car fixed quickly, and he even sent somebody to pick me up from home when it was ready so that I was spared the cab fare (not to mention that Charlie, the driver, was a really cool guy to talk to for the short ride)! Dave goes above and beyond to get to know his customers, and I guarantee that I wont be going anywhere else for car maintenance in the future!
Name: N**** S********
Date: 2013-10-29 20:47:48
Rating: 5
Comment: Westside Garage came as a recommendation recently for a few maintenance repairs. I knew my car was going to be in good hands just from the first phone call with Dave. He made sure the parts he needed were there before my car was even there. The lot was FULL of cars that needed repairs, however, he and his service techs had my car done within the day! And the cherry on top... the office is CLEAN and comfortable to be in!!! Thank you Dave for the excellent service, Ill be bringing my Road Princess in for all her maintenance from here on out and will most definitely send others your way!
Name: L**** L*****
Date: 2013-10-28 15:39:19
Rating: 5
Comment: Stopped there this morning on my way through Grand Rapids and they were able to get me in on a short notice for a full alignment on my truck.The pricing was extremely competitive and they were very fair and professional. It shows since Dave ( owner ) is working on opening more stores. No franchise BS here which is good.
Name: D******* N****
Date: 2013-10-26 16:25:50
Rating: 5
Comment: My family has been taking our cars to Dave (the owner) for over 20 years, and I have been taking my car to Dave for over 10 years now. I drive all the way from Muskegon for every oil change, and any other auto needs. It’s well worth the drive because of the quality service I receive every time I stop by. You won’t find a better auto service anywhere! Dave and his team are the best, and the ONLY mechanics that my family and I trust with our cars. I have always had a great experience when bringing my car to Westside Garage, they take VERY good care of me by calling with updates on my car throughout the day, and by diagnosing my car correctly the first time. After getting my car back from them later in the day it always runs like new. The service has always been quick, and they have always offered me a demo car to drive in the meantime, so I can go about my day while they work on my car. The demo cars have always been nice, clean, and run well. They even try to search and find the best deals/discounts they can for my family and I when looking for parts they need. Those are rare qualities in auto garages, and this is the reason my family and I have trusted Dave with our cars for 20+ years now. Westside Garage truly cares about their customers, and has always been honest and trustworthy. When I was 16 I got a car, but before I was allowed to drive it my parents sent it to Dave to have him look it over and make sure that what the dealer was telling us about the car was actually true. Dave and his team looked it over and told my parents that they found a nice quality car, and that it was in great condition, and safe to drive. A few years later when that car was in an accident during college, Dave took care of me by driving all the way to Muskegon, where the accident happened, on the same day of the accident, to tow the car back to Grand Rapids and assess the damages for me. The car was totaled, but Dave helped me look for a new car, and I ended up finding the car I have now! Over the years my parents have recommended some friends and family to go to Westside Garage when they have an auto issue. Our friends and family have told us they have been so happy with the service they received, and have continually gone back since then. I would HIGHLY recommend Westside Garage and Dave to anyone as their mechanic, because you and your car will be in the very best of hands!
Name: S***** P******
Date: 2013-10-23 01:14:04
Rating: 5
Comment: Tried this shop for the first time today and will definitely be a repeat customer. Hard to find a genuine good guy who has the customers best interest in mind. This business is built on great service at a good cost to foster repeat relationships.
Name: Z****** W********
Date: 2013-09-27 15:36:52
Rating: 5
Comment: Hands down the best service I have ever had. Dave is honest, trustworthy and truly cares about his customers. He goes above an beyond. He towed my car in free of charge and provided a loaner car free of charge. After it was all said and done, he saved me about 300 to 400 dollars. He also kept me updated on the progress of my repairs everyday. You will not be disappointed with the results. Everyone I know will be going to Westside Garage. Thanks Dave!!
Name: J***** N*****
Date: 2013-09-26 13:53:25
Rating: 5
Comment: Dave was incredibly helpful and gave us a great deal! We needed a tow asap because the car was in a place where I feared it would be ticketed then taken away to impound. He got his driver to pick it up right away and they fixed the problems the very next day. He cut us a great deal on the parts and labor and had us back on the road. I agree with some of the other reviews; its tough to find an honest and helpful shop. I needed somebody I could trust and that I could afford....Westside fit the bill. Thank you Dave, we will be back next time we need some work done!
Name: A********* M*****
Date: 2013-09-21 16:36:57
Rating: 5
Comment: Reading the other reviews had lead me to Westside Garage. My car wouldnt start and so they contracted out services to have my car towed to them (as theirs were all on service calls). They called the next day to say that the replacement part my car needed would be around $280, but they had found the part for $71 at a junk yard. Saving me hundreds of dollars, their commitment to customer service is the best Ive seen in GR.
Name: M****** C
Date: 2013-08-28 16:21:23
Rating: 5
Comment: Dave was very helpful with my car. Just moved to the area and was looking for a reliable mechanic to use as my regular resource. Will definitely be returning for future service, the guys worked fast and got the job done right.
Name: T** E********
Date: 2013-07-17 14:50:18
Rating: 5
Comment: I have used the services of The Westside Garage many times for repairs ranging from new tires to body work, and it is the place to have your auto repairs done. Dave and his expert staff do what is necessary (never doing what isnt necessary) to keep your car running at its best - and they do it in a fair, honest and timely fashion.
Name: s**** s*****
Date: 2013-07-15 04:48:57
Rating: 5
Comment: Dave is amazing. It rear to find some who likes and cares about what he does. High quality extremely professional and fast. I completely trust him with may cars that my children ride in.
Name: M**** S****** T**** F*** S*** R*** E*****
Date: 2013-07-09 18:22:15
Rating: 5
Comment: I could not be more pleased! I woke up to a flat tire, and they had someone at my house within and hour of calling them. They brought it back to the shop to plug the tire. And I was back on the road in no time at all. They were extremely profession, and have excellent customer service. I will definitely return to them, and I would recommend them to my friends.
Name: C*** B********
Date: 2013-06-05 19:23:13
Rating: 5
Comment: Westside Garage is trustworthy, reliable, and efficient. I have taken my vehicle there several times and every time, I am very pleased with the repairs. These guys really know what they are doing! Dave is always willing to take the time to explain everything. They do not rip you off. They actually go out of their way to help save me money, and have even done some things for free. This kind of service keeps me coming back. Its such a relief to take your vehicle to a place that you can trust to do excellent work at a fair price. Outstanding!!!
Name: B***** A******
Date: 2013-05-17 18:15:04
Rating: 5
Comment: My first visit to Westside Garage was for an oil change, when I returned my car had also been washed. I could not believe it all for $12.95 the owner (Dave) told me since I had left my car they also did a complimentary car wash for me, I knew at that point I would return for oil changes, and any other work my car would need in the future. A couple weeks ago my transmission was acting up, so I called to schedule an appointment the owner (Dave) once again was GREAT! he asked if I would need a loaner car, again what GREAT customer service. The loaner car he gave me was nicer than my own car, but here is the best part about Westside Garage. I managed to lock the keys in the car with my purse, and cell phone that had all my contact numbers I was completely lost with out it, and needed to go to work, instantly I was in a panic. Had to go old school and Look up the number to Westside Garage to tell Dave what I did, and with in a 1/2 hour he sent one of his Techs out to unlock the car for me in the pouring rain. This place is Amazing!!! I defiantly recommend them!!!! Thank You, Dave and Staff.
Name: A** D
Date: 2013-05-13 22:41:24
Rating: 4
Comment: This was my first experience with Westside Garage and was very pleased. It came as a recommendation from someone from work, and the only issue I had was that a part on my door was put back on my car wrong. So I had to take it back for it to be fixed. However, it was a quick easy fix for them. It just would have been nice not to have had to make a second trip to fix. Other than that, I felt that they did a very good job at a fair price. I really appreciated how the owner was willing to meet with me after hours due to my work schedule, and he seemed to genuinely care. I plan to continue going there with my car in the future and would recommend them to any one.
Name: B A****
Date: 2013-05-13 14:36:16
Rating: 5
Comment: I came across Westside Garage by accident; it was the best accident I have ever had!! Dave and his mechanics are the most professional, trustworthy and knowledgeable mechanics I have ever encountered and his prices are unbeatable. I initially brought my car in to have the air conditioning checked and was informed by Dave that my previous mechanic had made an error when repairing my car. Dave repaired it, wrote a detailed description of the problem and encouraged me to take the repair bill to my previous mechanic; I did and was reimbursed for the work. Since my first encounter, I have brought all of my vehicles to Westside Garage for everything from exhaust repairs to new tires. I cannot say enough how impressed I was/am. I can confidently recommend them to any and all in need of auto repairs/maintenance. Once again, it was the best accident I ever had!!!!!!!
Name: K**** K********
Date: 2013-05-11 14:57:16
Rating: 5
Comment: My husband and I have been taking our cars here for about a year, and service is always great! When I recently brought my car in, Dave printed out a list of similar cases to mine so that I could fully understand the situation. Trusty, dependable shop.
Name: S**** P****
Date: 2013-05-10 01:47:18
Rating: 5
Comment: Westside Garage takes care of my whole families cars. Westside staff is very professional and knowledgeable about all types of car issues. The free towing within 10 miles is an extra plus! I would highly recommend this business for all your auto needs.
Name: K****** S****
Date: 2013-05-07 19:05:23
Rating: 5
Comment: Brought in my vehicle and with in a day it was finished. Reasonable prices and great quality work . They also have great customer service. And very prompt on calling you and letting you know when everything is good to go.
Name: P R********
Date: 2013-05-07 01:39:31
Rating: 5
Comment: Had a grinding/whining noise in the front end that another garage could not hear. Dave was able to detect the noise and isolate it to the power steering pump. We were very pleased with his honesty and diligence in isolating and confirming the source of the problem. He will have our future business!
Name: D**** V** D***
Date: 2013-05-06 19:44:26
Rating: 5
Comment: I was leaving work this past Friday at 4:30 and my timing belt went out. Probably the worst time ever. Dave was able to help me out, assist in getting a tow, and get my car in ASAP. I was referred to Westside from a friend and am very glad he did. He was able to turn around the repair in one day as promised. I will definately be going back to Westside for all future business and will refer everyone I know there. Thanks Westside.
Name: B***** G*****
Date: 2013-05-06 00:50:12
Rating: 5
Comment: Great Experience! I have brought both of my cars there with multiple issues. Everything was completed within a day. Very involved and friendly owner. Brought my car there based on a recommendation from my friend and I recommend Westside garage to everyone in the area.
Name: c****** k***
Date: 2013-05-02 17:50:44
Rating: 5
Comment: West Side Gagage is the best place in Grand Rapids to have your car repaired or to just have your oil changed. Service is better than you would expect. Prices are even better. It is one super clean shop and Dave is very easy to deal with.side
Name: r***** G*****
Date: 2013-04-26 21:35:59
Rating: 5
Comment: This was our first time into this shop we live right around the corner. We had ALOT of issues with our truck and a limited budget. DAVE AND HIS CREW DID A VERY GREAT JOB FIXING OUR TRUCK AND STAYING IN OUR FINANCIAL NEEDS I WILL BRING OUR VEHICLES BACK!!!!!! Our truck is silent new w and running great and or truck was in and out of the shop after 6 things being fixed within about 3 hours!!!!! I will refer everyone we know here.... Thank you Dave
Name: K*** A*********
Date: 2013-04-24 00:26:58
Rating: 5
Comment: An example of a auto repair shop going above and beyond. I called Westside Garage today at 11:00 am with an electrical problem. Dave told me I could drop the Jeep off and they would look at. I dropped it off at noon and asked him to fix it as I could not operate the power locks, interior lights or windows. Half of the electrical wires running through the door were broken. At 3:00 pm he called me, the Jeep was fixed! They made room in their schedule for me even though they were slammed and I didnt have an appointment. Ive been a customer for over 10 years and I knew they would take care of me. What other repair shop will help you on a moments notice?........NONE. All of these guys know what their doing and I wont take my vehicles anywhere else to get repaired, period!
Name: L***** G****
Date: 2013-04-23 20:21:03
Rating: 5
Comment: Nice, clean place. Prompt friendly customer service. This shop doesnt want to see you spend more money then neccesary. Even sitting in the waiting room I heard them give other customers discounts on their repairs. I also love those $12.95 oil changes-Mary Hickox
Name: A***** D****
Date: 2013-04-23 03:18:55
Rating: 5
Comment: I brought my truck to Westside for the first time last week and it was a great experience. I needed a place to install my suspension lift I bought for my truck and so I gave Dave a call. Within a matter of a few days we had set up a time and he completed the job in no time for an extremely fair price. I will definetely bring my vehicles back there again. Dave is great to deal with and I will reccomend him to anyone!
Name: C*** C******
Date: 2013-04-22 14:04:19
Rating: 5
Comment: I have been going to Dave Parm for 10+ years. Honest and fair describes his work. I have been so happy with the quality of Westsides work and service that I have recomemded him to several people. Even my father who lives in Charlevoix brings his cars to him when he is in town. He will treat you right!
Name: E*** R****
Date: 2013-04-19 12:45:55
Rating: 5
Comment: The owner Dave Parm is one of the most trusted mechanics not only on the westside but all over. Every one I know goes to him for there work because he is trustworthy and honest. Dave has some of the most talented mechanics working for him. They are honest when they diagonus your car and give you an afforadle price on what is wrong. Westside Garage is the only place I will take my car too. If you ever break down they do free towing with service being done :) Dave has saved me a couple of times. I will recommend him to every one I know that needs work done to there car. Westside Garage is amazing :) There service is amazing. My truck runs like it is brand new ever sence i toke it to Dave. The people who fixed it before put my spark plugs on wrong and blew my catalytic converters. Dave diagnosed it and told me in less the 30 minutes what was wrong with and a estimiate on the price now my truck runs better then it use too :)
Name: A**** L*******
Date: 2013-04-15 14:17:00
Rating: 5
Comment: We take our cars only to Westside Garage. David Parm is an honest mechanic with very affordable prices. We finally found a mechanic that we can trust to be honest, inexpensive and backup his work. I would never trust anyone else to work on our vehicles. I recommend Westside Garage for all your car needs.
Name: B**** W*******
Date: 2012-12-20 03:32:33
Rating: 5
Comment: Owner Dave Parm is a trusted mechanic that does excellent work at affordable prices. Hes been my car guy for years and hes built a level of trust that you cant find everywhere. Excellent mechanic too. Fixed a problem with the catalytic converter and made my car drive like new, when I was thinking it was the transmission and was thinking I would need to replace it soon. I wouldnt hesitate to recommend Dave and Westside Garage to anyone, and over the years I have. Dave and his crew will diagnose the problem, and give you a straight answer on the solution. If you are looking for a second opinion on car repairs, give them a try. They may become your first opinion.Westside Garage is located on the corner of 7th St & Stocking. Its a bit tight with all the cars but they make it work well. They sell vehicles as well. Connected with Newaygo Auto Sales.
Name: a*** f*****
Date: 2012-07-17 16:29:27
Rating: 5
Comment: Westside Garage is the only place Ive taken my cars for over 5 years. Dave is the best and has saved me thousands over the years giving me accurate diagnoses, avoiding pricey repairs that other shops default to recommending. Honest, fair, fast and affordable. My cars have always been well maintained with the best parts, and I know i can stop by for a fair and honest analysis of any car issue im having. Ive also taken cars i was thinking about purchasing here for a nice once-over and avoided buying cars that would have needed a lot of work.5 star business, the only place in Grand Rapids Id take my auto. Very clean and sharp looking lot and shop as well. Well taken care of, my car is cleaner when i get it back from something as simple as an oil change, than when i dropped it off!
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Name: E**** P****
Date: 2024-02-17 02:07:58
Rating: 5
Comment: They get the job done in a timely. Excellent work. Customer service is good, and they are wiling to work with you. will continue to use them for all our vehicles needs.