Western Auto Service

category: Auto repair shop, Auto tune up service, Brake shop, Muffler shop, Oil change service, Wheel alignment service, Wheel store
address: 430 E 9 Mile Rd, Hazel Park, MI 48030, United States
Phone: +1 248-545-0558
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM
Saturday9 AM–4 PM

site: https://www.facebook.com/westernautohazelpark
rayting: 4.6
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

Name: R******* C*******
Date: 2024-02-18 17:57:29
Rating: 5
Comment: I was treated great by the receptionist she was very helpful andFred was great explaining everything. Quick and honest service at a very good Price I will not bring my automobile anywhere else. Thank you.

Name: S* J******
Date: 2024-02-13 23:53:41
Rating: 5
Comment: Great people honest people

Name: M******* A********
Date: 2024-01-30 16:22:33
Rating: 5
Comment: Western Auto is the best shop in the area! The office manager was really nice and helped me understand what the mechanic was doing to my vehicle. Fred and Taylor are awesome and I’m so glad to have found them!
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Name: P*** 3* G*** C*****
Date: 2024-01-30 16:18:49
Rating: 5
Comment: Fred is the best mechanic ever! He is very kind and honest about what’s wrong with the vehicle. He is also very reasonable and fair when it comes to pricing! I won’t go anywhere else now that I found him! Thanks Western!

Name: C****** H***
Date: 2024-01-30 16:17:04
Rating: 5
Comment: Best mechanic shop in the area!

Name: T***** A
Date: 2024-01-30 16:16:21
Rating: 5
Comment: The best shop around! Fred and his staff are amazing, always looking out for their customers! I am so pleased with their service!

Name: B**
Date: 2024-01-15 21:19:31
Rating: 5
Comment: Phenomenal service. Higher quality, better speed, friendlier service, more affordable service than the dealership. This is the stop.New brakes, rotor, caliper, sway bar link, and even hooked me up with a windshield wiper, half the price the dealership quoted.

Name: C****** J******
Date: 2024-01-15 21:11:55
Rating: 5
Comment: Phenomenal work. Higher quality, faster and more affordable than the dealership. This is the stop

Name: B****** L*****
Date: 2024-01-13 19:25:51
Rating: 5
Comment: Fantastic service! Great prices on my exhaust that was falling off. Got me in and out same day and took me in immediately. Love this shop!!

Name: T***** T****
Date: 2024-01-11 17:21:12
Rating: 5
Comment: Excellent service! I regularly go there for my oil change. Recently, I had my car repaired at this workshop, and I am beyond satisfied. They efficiently addressed an electrical issue, and to my surprise, they offered complimentary brake repairs. The team was professional and friendly. I highly recommend this car workshop for their outstanding customer service.

Name: N**** T****
Date: 2024-01-10 23:42:22
Rating: 5
Comment: Very kind and communicative. Was fast and gave me a reasonable price. Recommend!

Name: J***** S**********
Date: 2024-01-09 23:13:20
Rating: 5
Comment: Great mechanic, fair prices, down to earth. They helped me navigate the confusing world of 3rd party warranty companies. I highly recommend this company!

Name: M****** B*****
Date: 2024-01-09 22:06:16
Rating: 4
Comment: They have cute birds

Name: j**** c*********
Date: 2024-01-06 17:13:31
Rating: 5
Comment: Great work, and great customer service, and very friendly and informative of the work the do.

Name: g***** w******
Date: 2024-01-05 23:10:25
Rating: 5
Comment: My tailpipe dropped and was dragging on the street while driving on 9 Mile Rd at 5pm so I did a quick map search to find muffler shops in the area. Western Auto Service stood out so I called. Taylor answered the phone promptly, asked make and model and the shop owner Fred if he could take a “walk-in.” She came back to the phone with “yes” and I was happy for the moment. The shop had a few vehicles in front of me but despite the backlog, I was out of there by 6:15pm for only $225.00. Extremely pleased with the service I received at Western Auto!

Name: T* E*****
Date: 2024-01-05 00:17:39
Rating: 5
Comment: Best experience! Went above and beyond any definition of loyalty to their customers. I needed it today and they finished it today, fulfilling all the needs that werent even discussed, simply becuse it was necessary. Hands down one of the most reliable car mechanics you can go to. I highly recommend them.

Name: J*** W*****
Date: 2023-12-30 03:18:32
Rating: 5
Comment: I am very happy with the service and the price I paid for the work that was done. I had 2 tires replaced and an outer tie rod . Very friendly and quick. I will go there again next time I need work done. I highly recommend this business!

Name: n*** p*****
Date: 2023-12-26 10:41:45
Rating: 5
Comment: Fred and his office manager (terribly, I forgot her name) got my car in Thursday afternoon before Christmas weekend. They diagnosed a couple of immediate problems and helped with a lingering issue I hadnt gotten to the dealership for. The work was done very quickly and we still got to leave for the holiday in Wisconsin Friday night.Very happy with the entire experience!

Name: I*****
Date: 2023-12-22 22:46:45
Rating: 5
Comment: I took my Renegade to replace my brake pad, rotors and they did a great job. Reasonable price, honest people. This shop was so relyable to me. I certainly visit this shop again.

Name: S*** U**
Date: 2023-12-16 18:51:54
Rating: 5
Comment: Superb!

Name: M***** T*******
Date: 2023-11-15 22:07:29
Rating: 5
Comment: Took my Chevy Trax in on a Monday for brakes and a tune up. Got it back on Tuesday morning. Quick turn around and a fair price. Didn’t try to up charge or do anything unnecessary. I had to take it back the next day because my check engine light came on and I panicked. They hooked it up to diagnostic for no charge. Ended up being completely unrelated. Fred talked me through everything and set me at ease. This is great shop. I will definitely be back for all my car issues and recommend them to everyone.

Name: C****** K****
Date: 2023-11-14 19:24:29
Rating: 5
Comment: Helpful and kind folks! Worked with me to get my mother in laws car in order.

Name: T**** T
Date: 2023-11-11 21:34:46
Rating: 5
Comment: This place was AMAZING!!! They got me started in minutes! The problem was looked at, diagnosed and fixed in less than 2 hours!! I’m so grateful for Fred and his assistant (so sorry to have forgotten her name). They were so courteous and helpful. Gave me a discount and super speedy service! Would 100% recommend!!

Name: C****** T*******
Date: 2023-11-11 21:33:13
Rating: 5
Comment: Daughters car cut off on her and had to have repairs. Fred fixed her car in like 2 hours. They ordered parts and gave her a discount. THE BEST service ever!!

Name: L***** J****
Date: 2023-10-26 19:30:33
Rating: 5
Comment: Great shop with reasonable prices. Quick breaks with rotors. Had a noise from work that had been done by another shop. They found and repaired that issue. The job was done by A LADY MECHANIC 😊😊 Really enjoyed that. Treated with care.They have a new customer. Will be back.Thank yall

Name: B R
Date: 2023-10-16 16:44:22
Rating: 5
Comment: Fast and friendly service!

Name: S**** B****
Date: 2023-10-13 03:13:52
Rating: 5
Comment: Called with an issue and they were able to see me that day! Super quick, easy, and friendly. 👍🏼👍🏼😄 will definitely be back!

Name: G*** C***
Date: 2023-09-28 21:19:57
Rating: 5
Comment: This place is awesome. Fred was super nice , very quick and very knowledgeable. I will 100% be going to them exclusively for all my car troubles and tune-ups.

Name: S****** L*****
Date: 2023-09-27 03:02:50
Rating: 5
Comment: Thank you for fixing my car. Everything was done quickly, less than two hours which I think is awesome for what needed to be done. Fred even showed me what was going on, what was broken and what wasnt. I really appreciate that.

Name: L*** H*****
Date: 2023-09-22 21:56:14
Rating: 5
Comment: Western Auto Service fixed my brakes quickly and provided top-notch, friendly service for a fair price.

Name: J**** J****
Date: 2023-09-07 19:22:54
Rating: 5
Comment: My car was all messed up and i took my car to the pros and they fix my car. they got my car sounding like a kitten. Just like the first day i purchase my car. Smooth sailing

Name: J***** A********
Date: 2023-09-06 16:11:11
Rating: 5
Comment: I came in unexpectedly after my car would not start. Freddie was able to resolve the issue and walked me through the entire process without any added stress or confusion. Thanks again!!Best prices in town! Tell him Jaimee sent you! 🤗

Name: A***** J****
Date: 2023-08-12 20:24:29
Rating: 5
Comment: Awesome service Fred did my breaks they work great now

Name: K****** S*******
Date: 2023-06-28 11:59:21
Rating: 5
Comment: This place is a life saver. They explain everything to you and break down what needs to be done and how much it will be. My husbands truck broke down and they fixed it within a day while explaining every step they needed to take. They are extremely nice and helpful when you ask them questions and help you any way they can. I really can’t say enough how great they are.

Name: W****** U********
Date: 2023-06-08 07:46:02
Rating: 5
Comment: Great friendly service. Definitely recommend. Will be going back soon.

Name: D*** P***
Date: 2023-05-28 01:36:44
Rating: 4
Comment: Very fast and friendly service

Name: T** D***** D***
Date: 2023-05-21 23:11:15
Rating: 5
Comment: I had the best experience ever at Western Auto! Eddie is the absolute best! I was in a jam and needed my car serviced the same day! I needed new brakes and rotors and he walked me through the best way to get it done that was also the most cost effective. He was super nice and very genuine. Did the work quick and efficient! I will definitely be back to get a tune up and my back brakes/rotors next! Finally found an auto shop that I can go to from here on out!

Name: J******
Date: 2023-05-19 23:35:29
Rating: 5
Comment: Eddie was great! Got my car done in great time and was supper helpful. Went out of his way to help get my car done sooner. 100% recommended. Awesome pricing and customer service.

Name: D***** W******
Date: 2023-05-14 05:38:51
Rating: 5
Comment: Got me in in a Saturday and had me back on the road in a few hours even with some extensive work. Very reasonably priced. The owners are both personally involved in the daily operations. Highly recommend.

Name: D* B***
Date: 2023-04-28 22:50:03
Rating: 5
Comment: Go see Eddie and Freddie. They both do good work.

Name: C***** B****
Date: 2023-04-22 16:59:58
Rating: 5
Comment: Great place

Name: W****** D*** P****
Date: 2023-04-04 18:39:02
Rating: 5
Comment: Freddy and Eddie are Awesome guys! Trusting and knowledgeable. Highly recommend!!!!!

Name: D***** C*******
Date: 2023-03-25 03:16:52
Rating: 5
Comment: The customer service here really is phenomenal they will pick you up and drop you off if your close by and dont try to over charge ASK FOR Freddy 🏆

Name: J***** P*****
Date: 2023-03-24 21:33:59
Rating: 5
Comment: Great service for a good price. Very nice people. They work with you and do not try overcharge you like big brands do. I really recommend them.

Name: A*** R*****
Date: 2023-03-18 19:17:29
Rating: 5
Comment: 100% would recommend to go here Ong

Name: C**** L*****
Date: 2023-03-18 18:05:26
Rating: 5
Comment: Eddie was real nice he went over with me what needed to be done to my car at a reasonable price. They were also fast at their work. I will be here again

Name: m***** h***
Date: 2023-03-18 18:03:54
Rating: 5
Comment: Took my truck here to get my exhaust repaired they went over with me what needed to be done at a reasonably price and got the work done in less than an hour. I will be back here for any work highly appreciate these guys Fred did an awesome job on welding my exhaust. I have been to other places and haven’t seen work this good and fast

Name: A** M
Date: 2023-03-11 18:07:42
Rating: 5
Comment: Very knowledgeable and friendly. Good prices. Guarantees their work. Checks the whole car while doing repairs.

Name: H**** M****
Date: 2023-03-10 16:13:07
Rating: 5
Comment: Got me in and out same day. Great customer service 10/10 highly recommend

Name: J**** D*******
Date: 2023-03-09 22:37:14
Rating: 5
Comment: Great experience, taken my car here a handful of times recently and Fred and Eddie are always very helpful and patient (Im not car savvy so they explain the issues well and even show me the problems in the shop), very reasonable prices and they get the job done fast. Highly recommend!

Name: R*** I****
Date: 2023-03-07 22:11:16
Rating: 5
Comment: Excellent experience! Stopped in for a quick oil change and they also took care of my rattling heat shield almost free of charge and very quickly. They definitely know how to establish some trust with a new customer. I will be back for sure, whether its an oil change or any other mechanical issue.

Name: D******* N****
Date: 2023-03-04 23:22:05
Rating: 5
Comment: So I went to the auto shop today I heard very great reviews my car had no heat so I decided to check them out the customer service was amazing I was in and out pulled up with no heat and left with a sauna baby when I tell you I am very pleased make sure you ask for Fred or Eddie and then will definitely get you together for reasonable price

Name: Z******** M*****
Date: 2023-02-22 22:02:29
Rating: 5

Name: J******* H*****
Date: 2023-02-14 18:26:32
Rating: 5
Comment: I have a weird love for my vehicle and I feel so blessed to have found someone who understands that and puts their best into working on it!

Name: T** W******
Date: 2023-02-10 19:36:09
Rating: 5
Comment: I needed new gas lines installed and they did a great job and charged a very reasonable price. I will definitely bring my car back when I need any additional work done

Name: n*** h
Date: 2023-02-04 19:48:03
Rating: 5
Comment: Had work done on my wifes 09 jeep liberty they fixed the issue quickly and did a inspection for any other issues... had same jeep taken to a diff shop for a trans leak and theyd just top off the fluids and tell me they couldnt find the leak and this place did I RECOMMEND them to anyone

Name: A**** H*****
Date: 2023-02-03 00:53:23
Rating: 5
Comment: I received the best service very quick & affordable prices. Ask for Fred or Eddie their both great !

Name: S** E**** R*****
Date: 2022-12-03 04:57:58
Rating: 5
Comment: Experienced a over heating problem and they got me in on the spot and replaced my thermostat. Great job

Name: J***** O******
Date: 2022-09-27 19:21:26
Rating: 5
Comment: Friendly and quick service! Thank you!

Name: S** D***
Date: 2022-09-20 12:12:34
Rating: 5
Comment: Very professional and super fast service! Will definitely be back!

Name: K**** H***
Date: 2022-09-02 18:29:26
Rating: 5
Comment: Went there to get Glenda martins vehicle repaired outstanding work!!

Name: D*********
Date: 2022-08-25 19:13:48
Rating: 5
Comment: Very helpful and easy to work with highly recomend

Name: M****** S*****
Date: 2022-08-09 11:59:28
Rating: 5
Comment: Super friendly and professional. Needed to have my compressor replaced and they did it for much less than anyone else. But also, my ac works better than ever before!!!

Name: S**** G****
Date: 2022-07-28 17:15:49
Rating: 5
Comment: I had a bit of a break emergency and these guys got me in right away and took great care of me. The only place I will be coming for future auto problems.

Name: D** i** D**
Date: 2022-07-08 21:01:31
Rating: 5
Comment: Today I’ve had one of the most amazing , and Quick experiences with Western auto service. I came in to get new breaks and rotors , when the owner Fred noticed that I had also had some fluid leaking from my car due to a recent accident. Turns out i’d Damaged my radiator from a prior accident. Brett and his son Immediately Hoisted my car up and got to work ! They’d sent out for parts , given me a ride home , and repaired everything all within the SAME DAY! Not only where they FAIR PRICED, FAST and EFFICIENT! but they also helped me out with a paying plan because I was short on funds at the time. Western Auto is one of the TOP BEST !!Mechanics to visit near In Hazel park/Warren area! I highly recommend if you want a quality experience.☺️

Name: M**** S*****
Date: 2022-05-22 17:24:04
Rating: 5
Comment: Eddy was very helpful and efficient with fixing my issues and very professional, absolutely will be coming back!

Name: J******* G*******
Date: 2022-03-19 05:11:18
Rating: 4
Comment: Eddie is the best! Freddy was great also! Very personable, as well as welcoming. I have a 2012 Chevy equinox, and Eddie figured out what my check engine light issue was! Even when multiple mechanics worked on it! I called after noon and he had it in the air and scanned same day. He Ordered a replacement secondary air injection pump same day and it arrived within a day, repaired on my time convenience. He called as soon as the part arrived and while I was there in the office! Prices are way cheaper then most mechanic shops. Just repaired today from a co worker referral, no check engine light back on as of yet.Eddie is very knowledgeable and answered all of my reasonable and unreasonable questions lol. He even showed me what was wrong with my car and checked another mechanics work to make sure it was done correctly. Every complaint I had Eddie took care of. Amazing! Eddie definitely does great work! Will be back for further repairs for my equinox. He even told me a few common issues with my vehicle that I didnt know about. A1! Didnt treat me like I was dumb either. Thanks again Eddie and Freddy!

Name: R****** 3**
Date: 2022-03-08 12:44:43
Rating: 5
Comment: A1 service no doubt! Must give this shop your business they will take good care of you and be honest 💯

Name: F**** O********
Date: 2022-03-07 23:22:54
Rating: 5
Comment: Mechanic, Eddie was very professional, helpful and fast at resolving my muffler issue! was literally in and out (less than an hour)!! I am so grateful for the reasonably priced service and professional friendliness I received here; ld definitely recommend them! :)

Name: j******** d*****
Date: 2022-03-03 22:08:50
Rating: 5
Comment: Very helpful and honest the shop around the corner lied to me and told me i need a time chain and other things but they were on my side ! would recommend

Name: M*** T****
Date: 2022-02-05 19:45:55
Rating: 5
Comment: Ive been taking my cars here for over 3 years, and have always had a great experience.

Name: T**** R*****
Date: 2022-01-21 23:46:54
Rating: 5
Comment: Very good place to go to for service. This place has did me well. I would definitely recommend this place. Not only that vary patient and this guy pays attention to detail to make sure the work he does is done right.

Name: T*** I* B*******
Date: 2022-01-19 17:18:44
Rating: 5
Comment: Eddie does great work. He is very professional and he works quickly with amazing results. The prices were standard; nothing too spectacular there, lol...but parts do come with a warranty. I highly recommend this shop...I will be a returning customer. Great work, very knowledgeable and trustworthy.

Name: S**** W*******
Date: 2022-01-10 20:08:06
Rating: 5
Comment: Had them work on my car multiple times, brakes, flat tires. They are quick and have great prices. Thank you Eddy!

Name: S***** B** R******
Date: 2021-12-10 03:13:01
Rating: 5
Comment: After picking up my car from another mechanic, I needed an urgent wheel alignment and had work in 2 hours. I walked into Western and Eddie had me hoisted within 20 minutes and out the door in another 20. He did such an incredible job and he even had the courtesy to double check the work done by the other mechanic. He pointed out that I needed a new power steering line. (The other mechanic did not mention it at all). I will definitely be back for that repair. Thank you so much Eddie, you made my stress melt away.

Name: R****** W*******
Date: 2021-11-27 17:34:39
Rating: 5
Comment: Great work!

Name: P**** t** P*****
Date: 2021-10-23 20:58:01
Rating: 5
Comment: Fixed my headlight super quick, thank you!

Name: I*** P********
Date: 2021-10-21 20:42:10
Rating: 5
Comment: They do amazing work on cars also Nice guy let me park in lot very genuine guy look for eddy

Name: C********** B****
Date: 2021-09-28 11:24:41
Rating: 5
Comment: Dropped my car off Saturday and got it back Monday they did a fantastic job with my suspension I recommend coming here. Big thanks to Eddie

Name: A******* H******
Date: 2021-09-21 19:38:07
Rating: 5
Comment: Very happy with the time they took to show me the issues with my car. And to return my car in a very timely manner.

Name: B****** P****
Date: 2021-09-16 20:29:41
Rating: 5
Comment: Excellent service, done professionally and in timely fashion. They fix what you ask for and it stays.

Name: J***** L*****
Date: 2021-09-13 17:55:06
Rating: 5
Comment: They gave me a great deal and had my car done quickly so I wasnt waiting long. Very nice and highly recommend.

Name: T***** S*****
Date: 2021-09-01 14:19:08
Rating: 5
Comment: Honest hard working guys, highly recommend.Edit: Returned for my next repair. As usual they got my repair done fast and affordable! Great service!

Name: S***** J*** F*******
Date: 2021-08-30 23:14:13
Rating: 5
Comment: Extremely helpful and courteous. They took the time to explain the issues and costs. My sons vehicle was repaired and ready the very next day. Thank you so much!

Name: A***** T*****
Date: 2021-08-21 18:30:58
Rating: 5
Comment: Eddy did a great job on my Buick! I recommend this shop to anyone !

Name: I****** S**
Date: 2021-08-18 21:47:58
Rating: 5
Comment: I highly recommend Western Auto Service. The employees are very polite and professional. They work efficiently and in a timely manner and their prices are more than reasonable. Thanks for the wonderful service guys!

Name: j***** m****
Date: 2021-08-18 21:33:09
Rating: 5
Comment: Fist time coming here for my friends car. She just moved here and was recommended to go here, I also do. They were so nice and quick to let us know what exactly is wrong and quick to fix it. Compared to prices with other places we looked at, this place is very good.

Name: t****** g*****
Date: 2021-08-13 20:55:41
Rating: 5
Comment: Fixed suspension very quickly in and out.

Name: D**** J******
Date: 2021-08-13 18:08:21
Rating: 5
Comment: Great people. They get you in and Taken care of fast. Usually not to long of a wait and prices are fair

Name: M****** S******
Date: 2021-08-04 03:23:19
Rating: 5
Comment: Great great guys, Freddy and Eddy are the best guys in a very convenient location! They get the job done, CORRECTLY! Prices are definitely affordable! I’ve been coming to these guys for years now

Name: L****** H***
Date: 2021-07-07 17:10:05
Rating: 5
Comment: Freddy was 100% amazing.! Got my problem fixed immediately.! Im completely satisfied with the work he did today

Name: L***** P*******
Date: 2021-05-06 17:18:31
Rating: 5
Comment: Eddy is a bad mofo he is the boss son but he might be better then his dad he works so good on my car thank u for ur service

Name: S***** W*****
Date: 2021-04-05 20:11:08
Rating: 5
Comment: This place is awesome! They don’t rip you off, they give you the best service and the best price around. Definitely would recommend 10/10.

Name: N******** S*****
Date: 2021-03-29 17:57:31
Rating: 5
Comment: Great customer service and in out service just overall great I will be back

Name: D***** T******
Date: 2021-03-17 22:36:35
Rating: 5
Comment: Service is fast. Prices are very fair. Work is dependable.

Name: J****** P********
Date: 2021-03-14 16:09:01
Rating: 4
Comment: Its good when its open, but when is that?!?

Name: M***** C******
Date: 2021-03-13 21:03:59
Rating: 5
Comment: Awesome service, doesn’t cost an arm and a legAnd very friendly

Name: B******* P*****
Date: 2021-01-23 22:15:57
Rating: 5
Comment: Super helpful on short notice. Really took the time to debug the issue and get things running again!

Name: K*** B***********
Date: 2021-01-23 19:24:00
Rating: 5
Comment: Got me in very quickly on a Saturday. The customer service was top notch. The mechanics found the issue being a much cheaper fix than I was expecting. They fixed the problem and charged next to nothing. I highly recommend anyone looking for an honest mechanic to come here. I will be back for more work in the future

Name: H******* W*********
Date: 2021-01-18 15:54:01
Rating: 5
Comment: Yeah my man ed at the shop is awesome easy to explain your problem to,and is very quick to start the job at a steady price..

Name: A***** H*****
Date: 2021-01-03 03:30:32
Rating: 5
Comment: Wow! I’ve never had a mechanic that actually told me the truth and no run around the bush. Told me exactly what was wrong. Showed me the price for the part and told me how much labor would be. This isn’t a job that anybody off the street can do. You need top shelf tools along with educated people who not only know what their doing but also know how to take care of the customer and work with them and even offer payment methods! Ask for Fred! He is amazing!! A very honest and truthful man. He works with his son which is rare! Family shop with family workers that love what they do! Amazing duo! You won’t get ripped off and if they can’t do a job they know someone who will! No run around here! It’s worth the 30 mile drive for me! Will not go anywhere else! Thank you again western auto-Amanda

Name: M**** D****
Date: 2020-12-07 04:01:50
Rating: 5
Comment: Deflated Tire Light was on dash, Eddy filled all tires at 40 in order to determine which tire it was w/in 2 weeks Tire Light was on, 1 tire @20 and inspected rim and found nail in tire and plugged it. Im new to the area and I believe I found my New Mechanics.

Name: k*** g*****
Date: 2020-11-25 02:11:03
Rating: 5
Comment: Great service at a great price. Thanks guys!

Name: L**** K
Date: 2020-11-22 01:13:55
Rating: 5
Comment: Short version: the next time anything goes wrong with my car, this is the only place I will ever take it to be fixed. These gentlemen are not only personable, they are honest and know what the heck they’re doing. Do yourself (and your vehicle) a favor by choosing Western Auto to get the job done.Long version: Last summer my car started making a strange noise, a kind of deep scratchy hum. Took it to some shop on the east side recommended by a family member... only to get it back several days later with no noticeable difference. They said they couldn’t hear anything, but of course were able to find a few hundred bucks worth of other things to fix. Drove around a few people in my car to see if they could hear the sound, but apparently my ears were broken because I’m the only one who noticed it. I accepted that I was just being paranoid, decided to ignore the sound, and continued on with my life.Fast forward to a few weeks ago: a brand new troubling sound began to emit from somewhere beneath my car. After saving up some cash to get it looked at, I decided to give Western Auto Service a shot. Only had to wait a few minutes in the office before being greeted by a young mechanic named Eddie, who I then explained the new sound to. I asked to go with him on the test drive so I could point it out. He immediately detected the new sound and knew what was causing it. And then, as he’s slowly coasting along with his ear to the open window - eyes slightly squinted, like we all do when trying to hear a quiet sound better - and he says, “Do you hear that? That other sound - a kind of low hum?” I’m pretty sure he explained to me what it was, but I was too busy thanking him for proving that I hadn’t been having auditory hallucinations all this time.We got back to the shop where Eddie put my car on the lift to continue his investigation, and the issues were exactly what he had suspected. He let me know that the part needed to fix the low hum would be harder to locate for my particular vehicle, but he could have the other issue causing the new sound fixed by later that evening. After I agreed to the price estimate for letting him proceed with the repair, he got right on the phone to hunt down the proper replacement parts and I was on my way.I didn’t hear back later that night, but I was hoping this meant there was a development in fixing the old sound. Got a call the following morning (today). Eddie said he fixed new sound and I could come pick up the car, but the replacement part needed to fix the old sound did arrive. He didn’t want to begin that repair since it wasn’t included in his initial estimate, as he wasn’t sure when the part would come in. He explained that it wasn’t pertinent to do the additional repair today, but it would need to be done eventually. “I’ve still got your car on the lift, so if you wanted me to take care of that today it would cost ($X). I can give you a break on the price since you’ve been so patient. But if you need to wait until you’re able to save up some more money to get that fixed, it’ll be okay to keep driving it for a little while longer.” Fortunately I had saved up enough money to be able to afford getting that other part replaced as well.Within a couple hours, I received a call from Eddie letting me know that both of those sounds were officially gone. He even offered to turn the engine on so the car would be warm by the time I arrived, which was extremely thoughtful - it’s chilly out and I was going to be walking there. When I walked in, I was greeted by another gentleman who turned out to be Eddie’s father - an equally pleasant human being to interact with. While paying for the services, Eddie showed me the mangled up parts he replaced that had been causing such a ruckus, and I am so glad I could let him do all the repairs in one shot. I am happy to announce that all the crunchy sounds are actually silent, and my car is driving so much smoother now!

Name: J*** R******** (******
Date: 2020-11-21 00:08:35
Rating: 5
Comment: Very friendly and professional service. Will continue to bring my car here for all my automotive needs.

Name: N**** D****
Date: 2020-11-15 00:11:30
Rating: 5
Comment: These guys are the most honest mechanics I have come across. They’re very nice and professional and their work is always fast and it holds up over time. I would definitely recommend them for any of your automotive repair needs!

Name: m* D***
Date: 2020-11-12 15:54:24
Rating: 5
Comment: Fast and friendly would recommend. Update as of 11-11-20 took my car there to get front struts done and custom exhaust work let me tell you this place is awesome excellent quality of work, honest people and you can’t beat the prices either thanks again Fred & Eddie. I highly recommend

Name: A**** F*****
Date: 2020-11-12 05:32:07
Rating: 5
Comment: Great service!! best in town ask for fred or eddy they will take care of anything you need. Had my car in and out with no problems.

Name: H****** T*****
Date: 2020-11-11 22:29:11
Rating: 5
Comment: Fred and Eddie at Western auto are awesome they do great work. I recommend them to anyone.

Name: H**** L********
Date: 2020-11-07 22:04:42
Rating: 5
Comment: These guys are AWESOME!! Came in and asked for my car to be looked at and they figured out what was wrong and fixed it in less than an hour. These are good people, next time I have car troubles I will definitely be going here.

Name: K***** T*****
Date: 2020-11-06 13:25:42
Rating: 5
Comment: Eddie will do you right and it family friendly 😊 so take your car there you will not go wrong I have been with them for 2year and Im a happy customer thank u eddie and your worker to

Name: C****** J******
Date: 2020-11-04 15:52:06
Rating: 5
Comment: Fred and his son Ed did my Chevy avalanche. 300% good work. My truck is back to his Big Badd self.I will recommend all my friends to come here. And he did All the work in one day so I got my truck back with no inconvenience.Thanks guys.

Name: R***** N*******
Date: 2020-10-10 00:10:37
Rating: 4
Comment: A father and son shop. Great guys and they do solid work for a fair price.

Name: K***** B*********
Date: 2020-09-25 21:47:26
Rating: 5
Comment: My car wasn’t starting so I came in and talked to a nice man named Eddie. He explained everything thoroughly to me and kept me updated throughout the entire duration of him working on my car. Eddie definitely knew what he was talking about. I, personally don’t know a lot about cars but he explained it to me in a way so could surely understand which was greatly appreciated. My car runs as if I just bought it and the cost to get it fixed was exceptional ! I highly recommend Western Auto Service. They do a wonderful job in a timely manner for very good prices !

Name: A* M*****
Date: 2020-09-24 19:02:59
Rating: 5
Comment: I had visit the shop 2 weeks prior to actually getting my car service, a friend referred me. I spoke with Eddy and had plan to drop my car off that following Monday. Things happened and I wasnt able to get it there. Finally was able to drop it off, work right down the street. I got a call about 2 hours from him explaining what was wrong and can he fix it, he told me yes I can have it ready by the end of your work day. I was like whats the damage $$, he told me, I had a conversation with a male friend and he said that was cool, he repaired my car and I was on my way at 5pm. Its been a few weeks and still riding smooth and there is a year warranty.

Name: M*** T*****
Date: 2020-08-29 20:41:04
Rating: 4
Comment: Was resonable in price range and fast with the service

Name: a******** j****
Date: 2020-08-13 19:25:35
Rating: 5
Comment: I took my Jeep for Brake pads and rotor change - Great service with reasonable price.Eddy is very knowledgeable and professional.I will go back to him to get my rear brake pads changed......thank you Eddy

Name: A***** S*******
Date: 2020-08-06 20:20:41
Rating: 5
Comment: These Guys are top notch. I like my old mechanic but he is a little covered up and needed work done quick. I found these guys with reviews and decided to give them a try.I always research how much things cost before I go in and try to self diagnose the problem so I know what Im talking about and how much I can expect to pay. Eddie took me and showed me the various parts of the car and showed me how things worked (which was awesome) so I could see everything he was doing. When he finished the work he even let me see the bottom of the car of what he had done. It was very cool. They are professional and VERY REASONABLY priced.I will Go back!

Name: M** D****
Date: 2020-07-24 16:47:17
Rating: 5
Comment: Very affordable and professional

Name: U*** 2
Date: 2020-07-02 19:56:44
Rating: 5
Comment: Went here for a wheel alignment, my car drove like it was brand new. Ask for Eddie he’ll take care of you. He does professional quality work. Will definitely be coming back.

Name: C***** C******
Date: 2020-07-02 13:26:06
Rating: 5
Comment: I want to say thank you Eddie and to your buddy that helped fix my car I appreciate it very much and you guys have my business Ill see you guys in a couple weeks for the rest of what needs to be done on my vehicle I recommend this place to anybody that needs the vehicle fixed. And anybody thats looking for a good price this is the best place I suggest this place anybody looking for a good deal I was very satisfied and I will not take my vehicle anywhere else I will stick with this place cuz theyre great at what they do there on time and they do very good decent quality work thank you again for your time and patience with me I appreciate everything and my vehicle runs so much better thank you cant wait to see you guys in two weeks have a great day.

Name: A******* G***
Date: 2020-05-28 23:08:32
Rating: 5
Comment: Great work and good pricing

Name: J**** S******
Date: 2020-04-29 22:44:34
Rating: 5
Comment: I am very happy with this shop. I came to them with a broken window and the owner was very accommodating and helpful. He went above and beyond to get a replacement window as quickly as possible at a fair price. I felt I was treated with respect and was very happy with the work and the efficient nature of it. I will absolutely come back next time my car needs service.

Name: P**** D******
Date: 2019-11-06 18:00:57
Rating: 5
Comment: They did a great job on my vehicle. The price was reasonable, and the repairs were completed in a timely manner. Id highly recommend them.

Name: k***
Date: 2019-11-05 17:26:55
Rating: 5
Comment: Eddie changed my brakes for such a reasonable price and did a great job! I recommend anyone to go there. Thank you western auto service.

Name: A**** A*****
Date: 2019-11-05 16:11:14
Rating: 5

Name: C***** L****
Date: 2019-10-25 21:45:35
Rating: 5
Comment: Really good service very helpful i definitely recommend

Name: L*** I*****
Date: 2019-10-19 18:55:33
Rating: 5
Comment: Very professional and very nice people eddie helped out alot with my imapala ls and i would recommend this place to everyone.

Name: S***** E*****
Date: 2019-09-05 13:56:41
Rating: 5
Comment: Great guy, fast service, priced fair..

Name: T***** C**
Date: 2019-08-31 15:41:46
Rating: 5
Comment: Reasonably priced, honest service. Sometimes they dont open right at 9am tho

Name: P**** C****
Date: 2019-08-28 16:12:07
Rating: 5
Comment: The Father and son duo were very sincere. They were open and honest with me and gave me a great price to do quality work on my car. Not only will I come back, but I will tell all of my family and friends about them and their exceptional service. I give them 5 stars because its so hard to find a good mechanic these days that I can trust. If you live in the Metro Detroit area theyre worth checking out.

Name: A** A
Date: 2019-07-30 23:27:39
Rating: 5
Comment: Very nice mechanic good service with experience very reasonable prices

Name: K**** B*****
Date: 2019-07-19 04:38:37
Rating: 5
Comment: I am impressed they listen to a female and help diagnose the problem. I will continue to utilize their services and spread the word they are knowledgeable, professional, friendly and cost-effective.

Name: A***** E***
Date: 2019-06-01 17:18:27
Rating: 5
Comment: The mechanic did very good work on my car and charged a reasonable price.

Name: R****** Z*****
Date: 2019-04-20 02:31:47
Rating: 5
Comment: Honest mechanic, good price

Name: D**** M****
Date: 2019-04-18 23:32:15
Rating: 5
Comment: Real good people fast friendly shop that will go outa the way for u! Ask for fred...

Name: B**** P****
Date: 2019-01-15 17:00:30
Rating: 5
Comment: Saw the reviews for the previous owner Tariq (which were excellent). But when I got there it had changed hands to a father and son, Fred & Ed. Let me tell you these guys live up to Tarigs high standards of operation!!! I had to have my front wheel bearings replaced. They did an exceptional job, and the price was very reasonable. These are my go to guys from now on! HIGHLY RECOMMENDED!!!! .......tell them Brian sent you ;>)

Name: R****** V********
Date: 2018-02-23 15:38:18
Rating: 5
Comment: Excellent Work You never feel like hes trying to cheat you like most shops he always recommends only what u need not trying to make you spend money you dont need i will recommend him to anyone.... Stand up Guy

Name: W**** N*****
Date: 2017-12-30 22:50:49
Rating: 5
Comment: Very little plays an honest person

Name: J***** L******
Date: 2016-08-24 20:49:52
Rating: 5
Comment: The owner/operator is awesome. Prices are very reasonable.

Name: S***** y*****
Date: 2011-07-07 21:43:25
Rating: 5
Comment: This guy is the best and yes basicallly its buy the part and bring it to him.. best way to do it he has the best prices around. best guy been in bussiness for years when i was a little kid my dad took and still takes his cars to him and i now take my vehicle here for fixing he does it all mufflers water pumps radiators. great bussiness and service

Name: A***** �***** M********
Date: 2008-05-09 17:23:22
Rating: 5
Comment: Our company and I have been dealing with Tariq for over a decade. He charges half of what other guys charge and does quality work which he stands behind. So granted, hell make you go to autozone and get the parts for him, but for 1/2 priced repairs, we hardly mind!Andrew