Universal Auto House

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Name: M****** S********
Date: 2023-11-14 22:24:04
Rating: 5
Comment: Had some work done it was reasonably price will use them again

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Name: p*** g
Date: 2023-10-05 17:08:13
Rating: 5
Comment: Quick, professional and inexpensive service.

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Name: D**** I*****
Date: 2023-06-14 12:08:12
Rating: 5
Comment: Called them on a Friday and they told me they could get me in that same day. Many auto shops in the area are a few days backed up so this was a pleasant surprise. When I dropped my car off, they were very professional in taking down information to keep it stored for future visits, and they looked at my car the same day, and had it fixed by the next day, and even faster than they initially said. And the car drives so much better now!Only thing to be aware of is they did ask for a deposit (about 50% of the total) for parts before starting the work. It’s understandable of course, but not something I had come across with other auto shops, so I just want whoever reads this review to be aware!

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Name: J***** H*****
Date: 2023-06-12 14:25:53
Rating: 5
Comment: Fast friendly service,always there to help

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Name: D***** S******** S********
Date: 2023-06-05 19:30:09
Rating: 5
Comment: Friendly, honest and excellent service

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Name: r***** d**
Date: 2023-04-29 13:25:01
Rating: 5
Comment: I recently had the pleasure of taking my car to Universal Auto and it was an absolutely phenomenal experience! From start to finish, their team of skilled mechanics provided professional, friendly, and top-notch service that exceeded all expectations. I was greeted with a warm welcome and they were very accommodating in scheduling my appointment at a time that worked best for me.Moe & Rodney at Universal Auto was extremely knowledgeable and took the time to explain all repairs that were needed in a clear and concise way, so I never felt like I was being talked down to. They offered honest recommendations that were in my best interest and kept me informed throughout the entire process. I could tell they really cared about the safety and functionality of my car as much as I did.The quality of their workmanship and attention to detail exceeded all of my expectations. My car now drives smoother than ever before, and Im confident that it has been serviced with the utmost care and professionalism. The entire service experience was smooth and seamless, and the turnaround time was even faster than I anticipated!Overall, I would highly recommend Universal Auto to anyone looking for top-notch auto repair service. The combination of professionalism, expertise, and exceptional customer service makes them a standout in the industry. They truly care about their customers and go above and beyond to ensure their satisfaction. Thanks, Universal Auto, for a job well done!

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Name: C**** A*******
Date: 2023-04-19 13:54:23
Rating: 5
Comment: Fair prices and prompt service! I’ve gone to Universal Auto House for three years. Always impressed by the prompt service at reasonable prices. For example, one competitor wanted $300 just to diagnose my AC, not including parts or labor to fix it. I called Universal. They took me the same morning, diagnosed and repaired the AC for $177! I highly recommend this repair shop.

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Name: C******** V******
Date: 2023-03-28 15:35:20
Rating: 5
Comment: This place does honest work. Rod does a good job informing customers about the repairs and recommendations. He does all of the back end work with extended warranties and really is an advocate. I don’t know anything about cars and have been burned before by greedy salespeople and techs, but this was not the case at this place. I will go here again and recommend to others. 5+ stars.

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Name: R** I****
Date: 2022-11-18 01:09:28
Rating: 5
Comment: I go nowhere else but to this place to have them work on my, my wifes and our kids vehicles. I have been coming here for so many years! I moved out of town a little bit and now I live about an hour away and I still take the time to drive my vehicles whenever possible to get them serviced at Universal Auto House! Moe the owner is a very professional & honest gentleman who is very well educated and expert at what he does, he can fix anything on all kinds of vehicles! Hes very knowledgeable with vehicles from bumper to bumper and he is also an (ASE) certified technician! He always hires the very best of expert technicians / mechanics too! His mechanic shop is always clean and organized & located in a very safe neighborhood. You can always count on getting professional services at his shop where he and his staff will go out of their way to help you out with any of your vehicles problems, and address all of their needs. And above all their prices are the best around in town. They always have took care of me without any issues at all. My satisfaction level with them have always been 100% :)

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Name: M*****
Date: 2022-11-17 00:41:58
Rating: 5
Comment: Friendly and Honest, I am going for a majority of my auto need.

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Name: M******* I****
Date: 2022-10-08 02:57:31
Rating: 5
Comment: Excellent job done on my SUV within 24 Hours which is dealer asked me for more than 2 weeks

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Name: E**** M*******
Date: 2022-09-16 06:38:32
Rating: 5
Comment: Expensive but Thorough.

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Name: G** B******
Date: 2022-04-30 17:28:48
Rating: 5
Comment: Needed front end work & bearing. Did a good job 👌.

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Name: E**** C******
Date: 2022-04-22 18:34:33
Rating: 5
Comment: The owners a God send! He went above and beyond to make sure I was comfortable and safe. So friendly and very thorough yet gave it to me straight when it came to my car. Just like I like it. I would definitely recommend this shop to family and friends. Im grateful for you Rod, youll be seeing me a lot.😁

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Name: R** J*****
Date: 2022-02-20 19:54:56
Rating: 5
Comment: Found this shop on Repair Pal and setup an appointment to bring my car in. Very impressed with the customer service I received and I feel the price I was charged was better than fair. I will be returning here for any work I need done in the future.

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Name: S**** C*******
Date: 2021-12-15 12:10:44
Rating: 5
Comment: Very good service and friendly people and good quality work been getting work done from moe for about 20 years now

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Name: K**** G****
Date: 2021-12-11 21:21:01
Rating: 5
Comment: Moe is the only mechanic I trust to work on my vehicle. He is always available to work on my vehicle. I highly recommend this shop

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Name: M****** B***
Date: 2021-12-11 21:12:58
Rating: 5
Comment: Moe has been my mechanic for over 10 years. He is the onlymechanic I trust to work on my vehicle. He is friendly, trustworthyand extremely knowledgeable. He always makes time for my vehicle. I would highly recommend his shop and his services.

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Name: M******* T*****
Date: 2021-11-15 14:06:10
Rating: 5
Comment: I was very impressed by the focus on me as the customer. I set the appt up on repair pal for a weekend drop off. I actually received an email from Mo, explaining they were not open on the weekend could I reschedule at a dif time. I appreciated the heads up, and not having driven there and being disappointed. I received a Heater Core replacement that I’d been trying to get for over a year and a half. I’m so happy that I found them. The price was reasonable, the service, professionalism and knowledge that Rod showed was incredible. They kept me updated on the progress and analyzed some other concerns I had. I felt like universal auto house was there to help me get my car back in good running condition. I appreciate them doing the work.

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Name: P******* S********
Date: 2021-09-16 05:30:12
Rating: 5
Comment: This auto shop is the best place to go to if you need to have any work done on your car. Me and my family go here and no one else. I highly recommend them to everyone!

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Name: L***** R C***
Date: 2021-08-31 18:31:52
Rating: 5
Comment: I was impressed by the honesty regarding next steps with my vehicle. They could have made thousands from lying to me about my vehicle, however they chose to be honest and made a couple hundred.Their thank you card is a class act.

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Name: C**** R****
Date: 2021-07-20 22:52:24
Rating: 5
Comment: These guys were extremely friendly, knowledgeable, professional, and FAST. I was having the hardest time getting assistance with my small camper trailer and they jumped right on it exceeding my expectations. Not to mention, they sent a personalized thank you card, gave me a gift after service and the shop smelled great! I’d recommend anyone here even for the smallest job.

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Name: T****
Date: 2021-06-22 23:55:03
Rating: 5
Comment: They were fast, friendly, great prices, and followed up with a signed thank you card! Such a nice gesture seeing as it is uncommon to receive a thank you card from a place of business now a days. Thank you, Mo, Rod, and Dave!

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Name: W***** A*****
Date: 2021-05-16 11:04:18
Rating: 5
Comment: Had steering pump and all hoses replaced. Great job and quick caring service to get my vehicle back to me ASAP which they did.

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Name: C* S******
Date: 2021-05-03 01:11:52
Rating: 5
Comment: Universal Auto House is honest, professional, and fast. My dealership lied to me about unnecessary repairs to my car. Universal did my repair for a lot less money. They were honest and fixed only what was needed. And their warranty is better than my dealerships! I would highly recommend them!

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Name: S****** W******
Date: 2021-03-09 16:45:18
Rating: 4
Comment: Broke a belt on my car and was able to drop it off by the next day! Quick, friendly, helpful employees. Ill be back for service again soon!

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Name: s******* K****** T*****
Date: 2021-03-04 23:14:51
Rating: 5
Comment: This place was great!!! They treated me and my husband well.. We will be going back for service for his car to very professional. Most definitely affordable and fair price. Thanks

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Name: L M********
Date: 2020-12-14 01:00:51
Rating: 5
Comment: Very nice customer service, reasonable prices and courteous.

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Name: M******* W***
Date: 2020-10-29 15:48:48
Rating: 5
Comment: This was my 1st time there. Very nice, friendly good job. Even vacuumed van out for me. Appreciated

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Name: B****** P*******
Date: 2020-09-17 00:21:37
Rating: 5
Comment: Good customer service

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Name: C**** C****
Date: 2020-09-16 15:06:03
Rating: 5
Comment: Great work and honest customer service

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Name: T****** M****
Date: 2020-07-06 13:22:30
Rating: 5
Comment: Very professional and thorough. We are very thankful for the integrity of the inspection we had.

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Name: M***** C*******
Date: 2020-05-30 00:16:30
Rating: 5
Comment: Only place i will take my vehicle to. Best mechanic around!♥️

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Name: K**** B******
Date: 2020-05-29 18:11:01
Rating: 4
Comment: Professional and on time.

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Name: S** M*
Date: 2020-05-25 13:44:36
Rating: 5
Comment: I reccomend Universal Auto House, not only because they know what they are doing but customer service is top notch an price is fair! Mo our technician has always been on top of any problems an fixed them the first time. Been using UAH for many years!

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Name: J** S***********
Date: 2020-05-21 17:10:06
Rating: 5
Comment: Great prices, quick service.

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Name: Y****** D******
Date: 2020-04-22 19:47:21
Rating: 5
Comment: Very honest. I thought my water pump was bad but it was only a hose.

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Name: w*** v*******
Date: 2020-02-08 17:00:08
Rating: 5
Comment: Excellent customer service! Will definitely come back.

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Name: S***** L****
Date: 2020-01-08 15:08:14
Rating: 5
Comment: They saved me hundreds repairing the front end of my 07 Uplander. Car steers like new! Plus $20 less than EVERYBODY on full synthetic oil change. Ive followed Mr. Mo to 3 different locations over the years for preventive maintenance on fleet and personal vehicles. Im always happy with his service. He saves me $$$. Just recommended this shop to my Yoga teacher.

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Name: D**** W***
Date: 2019-11-28 15:20:23
Rating: 5
Comment: Good guys...

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Name: P*** J*****
Date: 2019-11-18 19:46:18
Rating: 5
Comment: Good mechanics its done right the first time

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Name: A****** R********
Date: 2019-11-05 23:30:14
Rating: 5
Comment: Everyone at Universal Auto House is super helpful and honest. I have been coming here for years and I always feel that the service is done well and is fairly priced.

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Name: M****** B******
Date: 2019-10-27 17:30:16
Rating: 5
Comment: This garage by far has beaten any other place I have been too. Not only because of the great customer service given by Jim but the surprise of the cleanliness of the whole place. I mean come on its a garage..lol. But they also had the work done on my car much faster than expected and vacuumed the inside of it!! Amazing!!

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Name: a** e**
Date: 2019-10-25 23:12:16
Rating: 5
Comment: Great people, wonderful service

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Name: D**** M*****
Date: 2019-10-22 15:31:08
Rating: 5
Comment: I have never been to a more honest and trustworthy mechanic shop than Universal Auto House. Case in point: they accidentally overcharged me for a battery, and called and texted me to come in for a Refund! What other mechanic shop does that?! They also fawn over their customers with treats; I wont list them here so youll be as pleasantly surprised as I was. They truly value their customers and show it in many ways. I feel very appreciated at Universal Auto House, and recommend them every chance I get, including via this review.

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Name: J** M*******
Date: 2019-10-04 18:10:13
Rating: 5
Comment: Professional auto serviceWho fix your car for the safety of you and your family.

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Name: F******* K********
Date: 2019-09-12 16:57:16
Rating: 5
Comment: I have had all my work done for the last 3 years on my car at UAH. They are, honest, trustworthy, and do a great job. They are a local hometown business.Check their prices, they are the lowest around and I am happy that we have a good business here.

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Name: p*** j*****
Date: 2019-08-15 20:02:33
Rating: 5
Comment: Great location for me has good mechanics fair prices. excellent service explains what needs to be done

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Name: H***** A******
Date: 2019-08-08 09:18:11
Rating: 5
Comment: They are very welcome nice good job and clean

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Name: K**** B*******
Date: 2019-04-02 01:33:06
Rating: 5
Comment: They do a great job at a great price..ASK FOR MOE

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Name: K******* C***
Date: 2019-02-12 07:48:42
Rating: 5
Comment: Mo and his staff are smart mechanics. Job done right!!! Thank you.

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Name: S* J***** T*****
Date: 2019-01-16 15:27:12
Rating: 5
Comment: They did my recall work, my maintenance work and got me the best savings through my warranty. Zonte was great. Great customer service.

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Name: A*** C********
Date: 2018-07-05 20:38:47
Rating: 5
Comment: What I have heard... And then experienced... Is nothing but good. Muhammad (Mo) is my mechanic. God bless your shop and the work done there! Professional, courteous, fair priced, with results. One can not ask for more.

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Name: D**** W*******
Date: 2018-06-16 19:39:52
Rating: 5
Comment: My father went to get my 2004 Alero repaired and it was major work done and the business gave my father a great major affordable discount.Thank you Universal Auto for making it happen so I can get to work.

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Name: A***** S*****
Date: 2018-06-07 12:52:37
Rating: 5
Comment: I brought my 95 volvo up here 6 months ago with so many problems it was amazing it ran at all. Now i can drive half way across the country and back needing no more than a regular oil change. Their service is definitely worth it! Not only are they friendly and professional; they are honest, caring people who make sure you wont spend a dime more than you have to. I highly recommend their services!

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Name: P**** A*******
Date: 2018-04-20 01:38:39
Rating: 5
Comment: Took my jeep in for an oil change and asked the mechanic to also check my tires as they seemed to have a slow leak. The gentleman that handled my car was really perceptional and great to work with. Will definitely recommend for friends and be coming back

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Name: J** S****
Date: 2018-02-16 22:13:44
Rating: 5
Comment: Mr mo was an honest and very helpful mechanic that will go the extra mile for a person

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Name: I** M******
Date: 2017-12-07 20:33:26
Rating: 5
Comment: Awesome & honest service. Highly recommended!

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Name: E** T******
Date: 2017-10-23 15:32:16
Rating: 5
Comment: Mo is honest and never steered me wrong. Quality service. Highly recommended!!!!

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Name: R*** B*******
Date: 2017-09-18 15:08:57
Rating: 5
Comment: Been doing business with Mo for 15 years...excellent service, trustworthy and honest

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Name: L**** C**********
Date: 2017-08-21 18:52:34
Rating: 5
Comment: Always does great work. He does it all.

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Name: P**** L*****
Date: 2017-08-03 05:05:10
Rating: 5
Comment: Great service

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Name: T** C********
Date: 2017-05-06 15:44:09
Rating: 5
Comment: Professional, personable and work is done right

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Name: S******** C******
Date: 2017-04-27 13:01:23
Rating: 5
Comment: Mo is one of the most honest and fair priced technicians I have ever met. He is kind, helpful, timely and extremely fair with his prices. I come back to him for everything. Lifetime warranties, referral and loyalty bonuses...you cant lose!!!

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Name: R*** G****
Date: 2017-04-01 18:23:13
Rating: 5
Comment: I have been to Universal Auto before for front and back brakes and now I used them to change the serpentine belt. The business Is AMAI ZING!! They explain everything and you know what to expect. They care and are so customer service oriented and when they are done they have gifts for you. I have NEVER been treated this good in my iife at a business. My car and my sons car is in the best condition ever!! Please use this service, YOU will NOT be disapointed and this will become the only auto care center you will ever use!!!!! Trust me.

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Name: T***** C******
Date: 2017-02-10 19:29:23
Rating: 5
Comment: Mo and his team are awesome. I had a problem with the heater core which many of you know can be very costly to fix because it is labor intensive. Mo did the job for an excellent price. When I picked up my car the same day he had also cleaned the dashboard, windshield and vacuumed the front carpet. He is an honest man of integrity. I have been telling everyone about his business. When I first walked in an inquired about his services there was a gentleman that he was helping before me. I watched how he interacted with this man which was kind, respectful and told him that he would do everything possible to keep his cost down. When the man left I told him how I appreciated the way that he treated this customer. His response was he likes to treat people like family and also said what goes around comes around. If you have any vehicle problems Mo is your guy. Fyi I never heard of him until I saw some reviews on another site and walked in his establishment. So my first time experience was a winner. Great car mechanics are hard to find.

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Name: K**** R** B********
Date: 2016-12-08 22:54:36
Rating: 5
Comment: I went in to find out why my check engine light was on. I went in and left my truck there for an hour before Mo called me and told me that the light was on from my ignition coil pack going bad. He fixed it for me in under 4 hours. Now its driving great. Overall my experience was amazing! He was very considerate of my time and was nothing but kind. He even gave me an air freshener and a bag of candy just for doing business with him. I would highly recommend to anyone looking for fast, friendly service.

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Name: J**** R
Date: 2016-12-05 11:27:32
Rating: 5
Comment: I was treated with respect and I wasnt charged a ridiculous amount.The costumer service was incredible. They never even knew I am an ASE certified mechanic.

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Name: S*****
Date: 2015-12-30 16:03:59
Rating: 5
Comment: When it comes to my car I dont really trust much mechanics around but MO is the guy. Honest and professional he puts pride in his work and you can completely trust him. Reasonable and honest Id highly recommend Universal Auto!

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Name: k**************
Date: 2015-07-27 18:03:42
Rating: 5
Comment: Great and honest, with so much repair places in the area, I truly recommend this place due to Robs professionalism and knowledge, prices are fair and products is none better, go here for all your repair needs.Ryan

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Name: A***** M****
Date: 2015-03-23 12:49:39
Rating: 5
Comment: Honest and Reasonable Group of Guys . . . definitely going back

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Name: J****
Date: 2014-06-07 14:49:04
Rating: 5
Comment: Great service and my car was ready when they said it would be. Cant ask for much more that that.