Ultimate Auto Repair

category: Auto repair shop, Auto electrical service, Auto tune up service, Brake shop, Car repair and maintenance service, Mechanic, Muffler shop, Oil change service, Small engine repair service, Transmission shop
address: 2765 E South St, Jackson, MI 49201, United States
Phone: +1 517-201-1948
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

site: http://www.ultimateautorepairmi.com/
rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: K*** L*******
Date: 2024-02-19 18:47:36
Rating: 5
Comment: Great same day service! Came in for a brake issue and walked out a happy camper. Thank you!

Name: W**** B
Date: 2024-02-14 13:27:10
Rating: 5
Comment: First time customer. I had a really good experience with this shop. Friendly and professional staff. If I ever have another car issue, I will be back.

Name: S***** S****
Date: 2024-02-06 13:27:55
Rating: 5
Comment: Started bringing vehicles here in 2022 and its since become my go-to auto repair shop. Such a well-run local business that not only does great work, they provide great service for a fair and honest price. 10/10 recommend!
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Name: R** B*****
Date: 2024-01-31 14:34:25
Rating: 5
Comment: Great place they were very polite and knowledgeable. Took care of me and did what was needed in a quick time frame. Would highly recommend them

Name: C* 2***
Date: 2024-01-23 14:34:45
Rating: 5
Comment: Had an oil change done . Since it was priced so reasonable thought theyd fine other things wrong that werent really wrong.Pleasant surprise they didnt. Great to find an honest workshop. I definitely recommend them.

Name: C********** S*********
Date: 2024-01-19 21:52:25
Rating: 5
Comment: I can’t thank you guys enough. My car was exceedingly unsafe and came through for me in a big way. Transparent pricing, speedy service and customer service on a whole different level. I have found my garage for life. You guys rock!!!

Name: M***** M*****
Date: 2024-01-18 20:53:32
Rating: 5
Comment: They repaired my vehicle quickly and reasonably priced. It’s working well now and have had no other issues . Thank you for the wonderful service!!!!

Name: A***** M******
Date: 2024-01-15 20:32:44
Rating: 5
Comment: I want to say how impressed and excellent the service at Ultimate Auto Repair is. Firstly, I’m an RN from Canada, I was working at the local hospital in Jackson. My car suddenly stopped working the morning after a 12 hour shift and I towed my car to Ultimate Auto Repair. While at first they attempted to repair my vehicle, it turned out the auto part was improper or malfunctioned but nevertheless, the owner Carl made up for it by contacting me and setting me up with a local repair shop in Canada! Can’t be more of an excellent auto repair shop than that. I want to thank Karli and Carl for their amazing service. If you are ever in Jackson, number 1 place to have your car repaired.

Name: L**** H*****
Date: 2024-01-13 12:46:52
Rating: 5
Comment: Very honest shop that really takes care of their customers. Highly recommend

Name: K** M*****
Date: 2024-01-11 18:58:19
Rating: 5
Comment: I was able to schedule an appointment online for an oil change and tire rotation. The staff was friendly when I dropped off & picked up my car. They advised of some things that were getting close to replacement and gave me an estimate without pressure. I will definitely be going back!

Name: J* B****
Date: 2024-01-03 18:41:07
Rating: 5
Comment: HIGH SPEED / LOW DRAG!So glad to find these people. Courteous, professional. They shuttled me to and from the shop while my vehicle was in-op. If you need a manual transmission serviced this is the place! 👌

Name: H**** B*** I*
Date: 2023-12-31 14:56:12
Rating: 5
Comment: This is an example of how a mechanic shop should be! Very friendly, walked you through the inspection, told you what was needed, and what would be needed later. I was there for the unbeatable oil change special they offered, and I was not disappointed!

Name: J** A*******
Date: 2023-12-29 16:36:52
Rating: 5
Comment: Great service! Professional, timely and at a fair price.

Name: J****** G******
Date: 2023-12-28 22:08:17
Rating: 5
Comment: Great environment and they were fast! Definitely will be back

Name: S**** F********
Date: 2023-12-25 22:29:25
Rating: 5
Comment: The job was quoted to take over 5 hours but they put 2 people on it and finished in just over 2, very much appreciated.

Name: P***** O*****
Date: 2023-12-24 23:42:41
Rating: 5
Comment: They are always friendly. They try to get you finished as quick as possible without cutting corners.

Name: c m*
Date: 2023-12-20 18:28:19
Rating: 5
Comment: The staff is great. The mechanics are great.Ive never been disappointed in the work or professionalism.

Name: A***** C******
Date: 2023-12-18 20:59:46
Rating: 5
Comment: I don’t know what happened with my last post. So I’m rewriting a new one because I think this place deserves good reviews for good work aka extremely hard work they put into vehiclesCarly was super helpful with helping my figure out my car so I greatly appreciate her 💜I also want to do a huge shout out to the guys that worked on my transmission as I know that job was probably very difficult. I dropped my car off running cruddy and picked her up running smooth. I’m happy with my car and I’m super thankful for the people that helped me get going again. Trust is a big thing and I’ll be back to this place if something happens to me again 💙

Name: A***** D********
Date: 2023-12-08 15:36:14
Rating: 5
Comment: These guys know how to run a business and know what they are doing i worked w Karly the whole time she is amazing we will definitely be back I Took my 08 suburban in to get looked at needed some work lots of work that is they literally took my truck Monday and had it back same week that Friday all I can say is wow I’m impressed I’ve never been to mechanic shop and felt like I did when I walked in ultimate auto they care they are fair w the prices does nice job on all there work if I could give them a 10 on here I would thank you so much for fixing my truck ~Ashley~

Name: J**** S******
Date: 2023-12-08 00:55:15
Rating: 5
Comment: Great service. Definitely going back for future services.

Name: c****** p*****
Date: 2023-11-22 17:37:26
Rating: 5
Comment: Great oil change prices!

Name: R**** R******
Date: 2023-11-22 16:50:19
Rating: 5
Comment: I had my clutch replaced along with many other parts. They got the parts in quickly and had the work done in 2 days. Very happy with the service.

Name: L** R
Date: 2023-11-21 00:38:53
Rating: 5
Comment: It was great that they could get my vehicle in next day. They were very thorough.

Name: G*** S**
Date: 2023-11-18 02:59:02
Rating: 5
Comment: I have no words to explain how wonderful the services are. On top of that Carly specifically has been a godsend in providing not only car services but empathetic services as well. Her understanding and willingness to work with me has had a major positive impact on my life. I have and will always recommend Ultimate Auto to anyone mentioning car services to this day. They truly go above and beyond and I cant be any more thankful for everything they have done for me in regards to my vehicles services. THANK YOU!

Name: H**** S***** O*******
Date: 2023-11-15 15:59:14
Rating: 5
Comment: The ultimate autos team has been nothing short of phenomenal to us. Efficiently getting us back on the road every time. Very knowledgeable and most important to us is how honest and trustworthy they are.

Name: S**** F*****
Date: 2023-11-08 23:42:41
Rating: 5
Comment: The staff are very friendly and helpful. Rarely do you have to wait more than a day to get appointment. Most of the time, I get appointments the same day. Repair prices seem competitive and their oil change price cannot be beat. Find them to be knowledgeable and practical in recommending repairs. They stand behind their work.

Name: P**** T*****
Date: 2023-11-03 01:04:07
Rating: 5
Comment: Ultimate Auto is my go to now! They are very thorough, made sure I understood what was going on with my vehicle. I was even given a courtesy car for two days! Staff is beyond friendly. Great place to go get your vehicle serviced.

Name: K********
Date: 2023-11-02 21:58:55
Rating: 5
Comment: Easy scheduling of vehicle and services rendered at time of service, completed with no problems.A+…. HIGHLY RECOMMEND!

Name: R***** J*****
Date: 2023-11-01 13:11:20
Rating: 5
Comment: Fast friendly service.Very thorough....

Name: R****** S*******
Date: 2023-10-18 14:51:20
Rating: 5
Comment: Everything Ive taken my car to ultimate auto repair has been excellent work thank you

Name: T******* H***
Date: 2023-10-16 16:15:22
Rating: 5
Comment: High prices But excellent service, they get your car running, right

Name: d** t******
Date: 2023-10-13 20:35:18
Rating: 5
Comment: Great place. Honest and knowledgeable. Thats how I would describe Jeff. With a sense of humor.

Name: J* I**
Date: 2023-10-11 14:54:54
Rating: 5
Comment: Best service, quality work and would go no where else!!

Name: F**** D****
Date: 2023-09-27 15:36:28
Rating: 5
Comment: Always a professional and timely service or repair.

Name: J**** M*******
Date: 2023-09-25 19:06:49
Rating: 5
Comment: Great service for our vehicle and customer service. Accurate timing was very appreciated.

Name: k**** s*****
Date: 2023-09-25 15:42:34
Rating: 5
Comment: Good organization.Friendly staff.Work performed well.

Name: M*** W*****
Date: 2023-09-25 13:57:52
Rating: 5
Comment: Been a customer for over 5 years and fast and friendly

Name: M*** B******
Date: 2023-09-20 12:18:21
Rating: 5
Comment: We have always appreciated the quality and communication regarding our vehicle repairs. These guys are the best!

Name: M****** O*******
Date: 2023-09-16 00:40:49
Rating: 5
Comment: I highly recommend this garage to anyone needing service on their vehicle. From the first phone call through picking up my car they were friendly, knowledgeable, helpful, honest and professional. I believe that their pricing is very fair. Im happy I chose Ultimate Auto. They provided me a shuttle home so that I could work while they were fixing my car. They also shuttled me back. This is a very nice service. I am a first time customer but I am certain I will return to Ultimate Auto for my future needs.Thank you for a job well done!

Name: L** S*******
Date: 2023-09-13 14:44:02
Rating: 5
Comment: Always friendly and lets you know what is going on

Name: T**** J****
Date: 2023-09-09 11:14:54
Rating: 5
Comment: Already polite and so helpful here. It was a quick and easy fix. They also made me aware of some things I still need to fixed. Great Service

Name: J**** P*****
Date: 2023-09-05 18:29:00
Rating: 5
Comment: Had a synthetic oil and filter change that included an extensive inspection. They prepared an estimate for the needed repairs. The oil change was a great value and the needed repairs also seem to be competitively priced. Will definitely use them for the repairs when I have the money.

Name: K*** M*****
Date: 2023-08-29 19:02:54
Rating: 4
Comment: Good customer service, good feedback on concerns with vehicle, quick repairs and service...

Name: B** T*****
Date: 2023-08-25 00:36:22
Rating: 5
Comment: Honest, fair, friendly and fast. Highly recommend!

Name: G*** D****
Date: 2023-08-23 23:36:43
Rating: 5
Comment: Great service, value, and job finished in a timely manner.

Name: A***** F*******
Date: 2023-08-16 18:15:31
Rating: 4
Comment: I have used them in the past. And recently used them for a large job on my car.They were able to provide a loaner vehicle to me while my car was in the shop which was a life saver as I don’t have access to any other vehicles to continue my daily life.After my car was worked on, I had a couple issues with it, but they were quick to resolve those issues at no charge to me.

Name: T** C****
Date: 2023-08-15 22:53:56
Rating: 5
Comment: You take your vehicle to the place that you trust ultimate AutoThey treat you great. Great atmosphere

Name: A*** S****
Date: 2023-08-11 14:09:17
Rating: 5
Comment: Went in for car overheating. Fixed the problem. Car dosent over heat now.

Name: J** T******
Date: 2023-08-09 19:26:26
Rating: 5
Comment: Great price, and they also fixed my heat shield for free while they worked!

Name: J********* L***
Date: 2023-07-27 17:16:48
Rating: 5
Comment: Great service, nice staff and the only place I go to for a Oil Change. I wish they opened up on the weekend.

Name: K** H*****
Date: 2023-07-15 02:51:30
Rating: 5
Comment: Got a call from my sons 16 year old girlfriend with two flat tires an hour away from home. While on the phone a gentleman stopped to help her. Come to find it was the owner who stayed late to help her out. Him and a tech bent a little rim back out to hold air and put the spare on to get her home. Can’t thank you guys enough not enough kind hearted people around these days. We appreciate you very much and will reach out for help anytime in your area . Highly recommend you for all auto needs

Name: T******
Date: 2023-07-08 22:38:44
Rating: 5
Comment: They did just fine on my 1995 taurus, great service company, from a retired 50 yr service company

Name: H****** P*****
Date: 2023-07-02 16:15:05
Rating: 5
Comment: Extremely helpful & very nice, took my car I just bought for an oil change & they even put it up in the air and checked it all over for me & than took me out and showed & explained the different things that will need replaced soon & printed it all out for me will definitely keep going back there. Price for oil change was very reasonable

Name: R***** R***
Date: 2023-06-08 16:49:03
Rating: 5
Comment: Excellent, professional service each time I have used them. This company is honest, ethical, and always kind and pleasant to work with.

Name: S***** C***
Date: 2023-06-08 16:45:27
Rating: 5
Comment: Everyone from making an appointment to picking up my vehicle were absolutely amazing!

Name: L**
Date: 2023-06-05 19:06:22
Rating: 5
Comment: First time at this shop, took my truck in today and they did an inspection to see what’s going on with my vehicle. They gave me a good estimate at a variable price. This will be my go to mechanic in Jackson! I do suggest this place if anyone is looking for a good mechanic this is the one to go.

Name: M***** M****
Date: 2023-05-25 00:16:45
Rating: 5
Comment: Weve been taking our vehicles to Ultimate for a while now. They are great about getting us in right away. Theres no waiting for days for an appointment. They have the most affordable prices for oil changes in Jackson. Mike and the rest of the staff is very friendly and efficient. Their quotes are very detailed and easy to understand and they tell you when something needs to be monitored but doesnt need to be repaired just yet. Overall great service! We highly recommend Ultimate Auto Repair.

Name: N**** D******
Date: 2023-05-24 23:48:11
Rating: 5
Comment: Without a doubt, the best place weve ever taken our cars. Professional, honest, ethical and fantastic customer service. Wont go anywhere else.

Name: C******* W*****
Date: 2023-05-13 18:01:55
Rating: 5
Comment: Great customer, lowest prices for both services I received, (I called around beforehand), and everyone seems quite knowledgeable in their respected fields.

Name: C***** L****
Date: 2023-05-10 00:09:03
Rating: 5
Comment: They performed well, gave me details on everything else. Great people. I recommend.

Name: k**** b*****
Date: 2023-05-04 23:33:50
Rating: 4
Comment: The staff was friendly and the waiting room was very comfortable. They did a nice job on my tires. However, they quoted me an out-the-door price and then charged me $25 more.

Name: y***** h****
Date: 2023-04-20 03:07:31
Rating: 5
Comment: I thank you, Ultimate, for keeping me in my 15 year old vehicle. I completely trust and recommend you. You are valued.

Name: T**** B****
Date: 2023-04-19 20:11:20
Rating: 5
Comment: I tell everyone what a great team they are. They do a great job - keep me updated on my cars.

Name: S** M***
Date: 2023-04-19 19:46:46
Rating: 5
Comment: They did a free brake inspection for me. Great service.

Name: H*** h*** 3**
Date: 2023-04-16 23:42:05
Rating: 5
Comment: This was my first time using this place and it was excellent. Karl was very helpful and honest.... definitely things you look for in an auto repair place. The lobby was clean and comfortable. Not only will I be back for future service, but I will be telling anyone who asks for a recommendation.

Name: K** D*******
Date: 2023-04-13 14:28:46
Rating: 5
Comment: Runs good. They fixed the problem with the power steering, and performed some major warranty work with no charge and no questions. Great company.Thanks

Name: A***** W***** (*** M******* G****
Date: 2023-03-30 23:31:24
Rating: 5
Comment: Live less than a mile down the road from them. Have been using them over a year now. Each visit has been great. I have absolutely zero complaints. They are busy and every customer I sit with in the waiting room, loves them as well. So much work was done to my vehicle and the price of everything when all was said and done, was very reasonable. Thank you!! I even recommended them to my mom and she too liked their work!! My car runs better now than it did when i bought it!

Name: D*** C***
Date: 2023-03-27 12:30:53
Rating: 5
Comment: Very professional and willing to help get the problem taken care of as quickly as they can. Keeps you well informed with progress in a timely manner. Highly recommended!

Name: D******* D******
Date: 2023-03-22 18:32:13
Rating: 5
Comment: I can always expect them to provide a good quality of service, and always for the price they initially quote. They have never hidden any fees and only provide the services I am requesting. I will go no where else to give my car any maintenance it may require, she does me good so I send her to the best.

Name: D***** J*****
Date: 2023-03-12 18:24:31
Rating: 5
Comment: Very professional love this place. Honest and repairs were fast and cost fair. Thank you

Name: w**** b******
Date: 2023-03-02 20:46:20
Rating: 5
Comment: Even though they were short staffed and running on a generator they got me in for an oil change in record time. Very friendly and efficient. Great Job Ultimate Auto!

Name: E****** W****
Date: 2023-03-01 17:14:45
Rating: 5
Comment: The truck would keep issuing intermittent brake warning indicators then go away. The truck stopped when I drove it like I normally do but it started not responding to severe application of the brakes. They listened, fixed the problem, and declined to encourage unnecessary repairs [EXCEPTIONAL SERVICE]. 👍👍👍

Name: M*** M******
Date: 2023-02-23 23:15:45
Rating: 5
Comment: Everything was great got my truck in quickly and all repairs were done. All the staff is super nice I have no complaints and would recommend for your auto needs and repairs.

Name: R** R******
Date: 2023-02-22 20:42:09
Rating: 5
Comment: Ultimate Auto Repair is my Go To for maintenance and repair needs. Ive never had a bad experience with them. Courteous, friendly, thorough, up front and honest, I highly recommend Karl and his crew.

Name: D**** H*******
Date: 2023-02-16 21:29:46
Rating: 4
Comment: I was having a squeaking noise from my passenger side rear tire. Also had a banging sound. The mechanics fixed the problem for the most part, but had to go back for a on-and-off squeak. They completed the job efficiently. The people were agreeable and professional. No charge. Good people.

Name: J****** L*****
Date: 2023-02-14 21:32:47
Rating: 5
Comment: I love this auto repair place so much, honestly the best one in Jackson! They’re so helpful and get the job done as soon as possible, they deserve their flowers for all their hard work. I’ve had nothing but great experience with the staff and I’m very satisfied with my car repairs! This is the place for you if you need any full service repairs.

Name: l*** r****
Date: 2023-02-01 20:14:15
Rating: 5
Comment: Got me in quickly and repaired my car quickly even offered a loaner car if needed! So nice and caring!

Name: J** G*******
Date: 2023-02-01 19:25:43
Rating: 5
Comment: The limited time offer oil change discount is what drew me in but the friendly and welcoming staff is what will bring me back. They were direct and not overbearing. Appeared to see me as more than just a transaction. Cozy waiting room with refreshments was a nice touch.

Name: C**** C***
Date: 2023-01-23 19:36:35
Rating: 5
Comment: Ultimate auto is the best!! They replace my leaking gas line and also found my mysterious oil leak Ive been looking for!! With all the work, I was able to use the courtesy car for the first time....which was huge for me not to be without a car while they were working on mine. I always trust Karl and his crews honesty. Thank you!!

Name: L***** W*****
Date: 2023-01-17 16:39:20
Rating: 5
Comment: Beautiful customer service! Great job with my repairs, PLUS A 3-YEAR WARRANTY!!! Highly recommend!

Name: T**** M*****
Date: 2023-01-05 21:24:11
Rating: 5
Comment: They were great! Found out during the big freeze before Christmas that my battery is a little complicated. They got my car in right away and took good care of us. Great system to get the repair quote to me to approve and their customer service is terrific!

Name: K**** C***
Date: 2023-01-04 21:24:48
Rating: 5
Comment: Great staff expert service I highly recommend Ultimate for any of your vehicle repairs and maintenance

Name: D**** A****
Date: 2022-12-26 15:56:44
Rating: 5
Comment: In my adventures, living around the United States, having an auto repair shop, that I can depend on, and trust, has been extremely important to me. Ultimate was referred to me by my neighbor, and I am very grateful that I reached out to him for a recommendation. As much as I can trust anybody with my car, Ultimate is my “go to” repair company.

Name: O***** H*****
Date: 2022-12-21 21:20:36
Rating: 5
Comment: Very lovely staff! Everyone was so helpful and had amazing communication! They also do test drives after transmission repairs to make sure everything is up to standards!

Name: M***************
Date: 2022-12-20 14:08:02
Rating: 5
Comment: I have used Ultimate Auto for all my van repairs over the last 5 years and they always do an excellent job both in the quality of the repair, in depth inspections, great customer service and integrity. I highly recommend reaching out to them for repairs

Name: L**** M*****
Date: 2022-12-19 20:34:53
Rating: 5
Comment: The staff is so friendly and helpful! I was away from home and desperate to find someone to fix my brakes, and the service here is honestly unmatched.They got me in same-day, and was able to fix my problems with my car. They even gave me a ride back to where I was staying, and picked me up when the services for my car were done. 10/10 recommend!

Name: C**** B******
Date: 2022-12-19 19:20:26
Rating: 5
Comment: Carly was very sweet and my car was returned to me with no more issues in regarding to my front end as it needed to be aligned. I would absolutely recommend them to anyone!

Name: A**** L***
Date: 2022-12-14 17:27:20
Rating: 5
Comment: The environment was peaceful and They tried hard to make my vehicle was 100% before giving it to me.. Great People even on a hectic schedule still all smiles.. Definitely going back soon..

Name: K*** W***
Date: 2022-12-09 14:54:08
Rating: 5
Comment: Top notch service, will be my go to place.Cant always get it done on the day promised but all repair shops are that way.If youve ever done your own repairs that five minute job never turns out that way.

Name: S**** H*****
Date: 2022-12-08 22:50:39
Rating: 5
Comment: By far the best oil change place in Jackson. Great staff! Update: Had an issue where there was miscommunication and error on a repair. They owned their part in it. They could of easily gave me trouble and not acknowledged a mistake was made. When I tell you they went above and beyond to make sure I was satisfied. I wont go anywhere else again!

Name: M******* S*****
Date: 2022-11-30 03:37:56
Rating: 5
Comment: Took my car in on a Monday 11/21 to get my tie rods fix and to get it aligned with 4 brand new tires..great customer service, great communication and also let me use one of there loaner cars..and was back on the road before Thanksgiving. Awesome job!! Definitely recommend.

Name: J***
Date: 2022-11-29 18:47:36
Rating: 5
Comment: Thoroughly checked my engine for diagnostic codes, replaced faulty parts with my fuel intake. Check engine light is off and my console is reporting .5 mpg increase since check out. These people do great work, highly recommend.

Name: R*** G*****
Date: 2022-11-28 20:21:15
Rating: 5
Comment: These guys quoted me a price well below what I found at other places. Even though I dropped the ball, they got me and my 2018 6.4 hemi Ram oil change and plugs changed the same day. Courteous on time and very well priced. Ill be back for more service before I move on to the next job! DEFINITELY RECOMMEND THIS SHOP to your family and friends!

Name: F*** S*****
Date: 2022-11-27 18:34:46
Rating: 5
Comment: Made an appointment. Karl and Karley are super. Car was done as expected. Job was excellent and reasonably priced. Thanks guys.Fred Smarch.

Name: G******
Date: 2022-11-12 05:23:55
Rating: 5
Comment: This is the place I will now go to if I can’t do it myself, called them at 9a.m. for an alignment after I stoped at 3Shops and called 4 others , no one could get me in for 2 weeks. They had me out and back to work by 2 the same day I scheduled with them at 11A.M. Great place and the car drives perfect.

Name: V****** D*****
Date: 2022-11-11 00:17:15
Rating: 5
Comment: While traveling for work I ran into some unexpected car issues. Ultimate Auto Repair was very accommodating in helping to squeeze my apt in and provide a fix to allow me to get home safely. All as a courtesy. I am beyond thankful for such great service and would recommend them to anyone in the area.

Name: B******* K********
Date: 2022-11-08 12:35:29
Rating: 5
Comment: Super friendly staff! With a nice waiting area while my car was being worked on. I’ll be returning for future car needs!

Name: P******* R****
Date: 2022-10-25 20:30:39
Rating: 5
Comment: Service started on time. Waiting room was comfortable. Staff was friendly and appeared to enjoy working there. I will be back!!

Name: K*** C*****
Date: 2022-10-24 00:00:45
Rating: 5
Comment: Fairly priced with an experienced team! Performed a safety check on my vehicle and let me know exactly the steps I needed to take. Great customer service!

Name: D*** W*****
Date: 2022-10-18 13:47:38
Rating: 5
Comment: Karl and his staff at Ultimate Auto are awesome! I know that my vehicles are in good hands with this company. I know they arent trying to sell me services I do not need, I appreciate their honesty and integrity.

Name: G***** G*****
Date: 2022-10-13 16:38:24
Rating: 5
Comment: I brought my truck in on very short notice on a Tuesday. I was able to pick up my repaired truck on Friday. I was very happy with the results.

Name: L***** G*****
Date: 2022-10-07 10:58:47
Rating: 4
Comment: Started out being sensor. Ended up being valve body of transmission. Quite expensive but working great. With how much any vehicle costs now, receiving good results on your existing vehicle seems like the best way to go.

Name: P**** M****
Date: 2022-10-07 02:14:45
Rating: 5
Comment: I wanted to get my window washer cleaner fixed and they only charged me $123.00 for it. It was on the passenger side. They fixed the other one last time it was in there. It kinda irritated me because I thought they fixed them both.

Name: K******* R***
Date: 2022-10-06 18:25:20
Rating: 5
Comment: Very good quality work with 3 year 36,000 warranty on parts and labor. I live almost 9 miles away and they drove me back and forth. Very polite and professional.

Name: k**** �**** r*****
Date: 2022-09-19 20:06:49
Rating: 5
Comment: I’ve used their services several times now…they do good work n give customer discounts!!

Name: S**** M**
Date: 2022-09-11 01:53:46
Rating: 5
Comment: Wonderful people. I accidentally called them after hours and they answered very quickly so I didnt notice at first. I needed something done to my vehicle nothing major just something I wasnt able to perform myself. Something they normally dont do but very kindly agreed to do it but didnt think they had an opening until next week. I said I would call back if I could. not find someone else he said lets check are scheduled first to be sure luckily they had a cancelled appointment for Friday morning thank you awesome Service. Thank you so much!!

Name: K***** R******
Date: 2022-08-29 13:55:57
Rating: 5
Comment: Extremely nice, very good customer service. Excellent job with my car. I am definitely a loyal fan and will use them from now on

Name: J****** C*****
Date: 2022-08-24 03:20:51
Rating: 5
Comment: The Owner is very Nice ;) they did an amazing Job ! I will be doing business with them in the future! They back the work they do and trust me when I say they back it;) this is an Honest review I grew up in Jackson used to go to Jimmys for everything not no more ! Thank you for standing by your work earning my trust! This is my Go to place for everything from now on ! God Bless

Name: B***** C********
Date: 2022-08-17 13:42:22
Rating: 5
Comment: I highly recommend Ultimate Auto Repair. In my experience they are top notch. First of all when I took my 2002 Toyota Celica in for a diagnostic related to my concerns the mechanic showed me on my vehicle and explained the work he saw needed to be done. Since I was limited financially he took the time to let me know what repairs should be my first priority and why. Setting up an appointment convenient for my schedule and getting my drive belt and front brakes done I was very satisfied with the results. Michael at the desk was extremely professional, pleasant and helpful. My mechanic, Trent, was personable, professional, thorough and went over everything in terms I could understand. With more work still needing done, I am absolutely returning to Ultimate Auto Repair for further repairs and will not consider going anywhere else.

Name: W*****
Date: 2022-08-15 17:21:43
Rating: 5
Comment: Everything went smooth. Full synthetic oil change for $35.00 good deal in my opinion.

Name: P**** L****
Date: 2022-08-04 18:11:24
Rating: 5
Comment: This is a 50/5 Star Business!!!! I highly recommend anyone who needs anything auto related to use, Ultimate Auto Repair!!!! From their Stellar Customer Service to the Quality of their Auto Repair Service, they are Top of the Line. They took the time to find out what all I needed, and kept me constantly updated with where they were on my vehicle services. I have a couple of things that need attention, however, I wasnt pressured into getting them done right then. It was explained what needed immediate attention, and what could wait for my financial budget. There were no hard pressures to purchase this or that, that wasnt necessary. FRIENDLY, FAST AND QUALITY SERVICE, AT A VERY AFFORDABLE PRICE!!!!!

Name: J**** R***
Date: 2022-07-29 19:46:17
Rating: 5
Comment: They are very informative and offer options on what needs attention now and what should be addressed later. I opted to fix all of it at once and Karl gave me a loaner car to get to work. Everyone there is pleasant to work with and you always get service with a smile. They are honest and repair your vehicle correctly the first time. Very nice to have quality work unlike the service I have received at 2 Chrysler dealers in Jackson County. I had a garage that I went to for 18 years and they use to take very good care of me but things have changed at that facility and they act like they are to busy to help me. They may be so busy that they dont care if I never come back because someone will take my place. Well I dont think they thought about another garage taking me from them. 18 years of loyalty means nothing to them now and I was treated very badly. I am so glad it happened because thats when I went to Karl and his Crew. I was treated with respect and they took care of all my concerns. To my old Garage and Dealers, you need to take a lesson from Ultimate Auto Repair. And thank you for making me look around for a better business. Thank you Karl and the rest of the gang for all that you do, not only for me but all of your customers.7-27-22Had an other great experience at Ultimate Auto Repair. My car had a very strange noise and it sounded like a suspension problem but ended up being the catalytic converters and a bad transmission mount. One of the parts I needed was not available any longer and is a dealer only item. Steve located a part in Iowa and had it sent and they got me going again. It took a couple weeks to complete but they set me up in a loaner car and it all worked out great. They did a very good job and my cat runs better than ever. No more noise and much better power. If you want your car fixed correctly then I recommend Ultimate Auto Repair. They are very honest and always follow up on the repairs making sure I am satisfied. Thank you to everyone for all your good work.

Name: S**** K********
Date: 2022-07-28 23:42:23
Rating: 5
Comment: Ultimate Auto is THE ULTIMATE Auto repair shop!! They are honest and reliable. They gave me a list of basically everything that was wrong with the car, at what stage of urgency the problem was with estimates for each job and let me decide what repairs I wished for them to complete. They called with updates during the entire process. The vehicle was done way before I had anticipated. I will recommend ULTIMATE AUTO REPAIR to anyone having vehicle issues. I will continue to use them for all of my auto repair needs.

Name: E**** B******
Date: 2022-07-22 03:46:32
Rating: 5
Comment: Karl and his crew always provide top shelf service. Ive been a customer of Karls since it was just him in the pole barn behind his house. I was concerned when he moved his business into the current facility on South Street but Karl requires the same excellent work from his employees that he does from himself. Ultimate Auto Repair is the only place I take my vehicles.

Name: D****** A*******
Date: 2022-07-20 20:25:44
Rating: 5
Comment: Great place to do all of your auto repair needs. They are the best in town !!!! Try them, you will see.

Name: P**** L****
Date: 2022-07-14 05:04:09
Rating: 5
Comment: There are not enough words in the English Language to describe the level of quality customer service, attention, and professionalism, you will receive from Ultimate Auto Repair. From setting up your appointment over the phone, to walking in the front door, to the finish of your Auto transaction, they provide 100 on a scale of 10!!!! My only regret is I didnt find them sooner, as Im moving to KY at the end of July.

Name: D***** B****
Date: 2022-07-11 01:47:10
Rating: 5
Comment: Professional, Knowledgeable, hands down most reputable Automotive Business in Jackson County.

Name: M**** M*****
Date: 2022-07-07 02:26:57
Rating: 5
Comment: These guys are amazing! They have an affordable oil change and they can fix everything else on your car too! Plus the staff is really friendly and knowledgeable. Thank you for the work you do!

Name: J R***
Date: 2022-07-06 14:05:49
Rating: 5
Comment: This is the second time I have taken my car to Ultimate Auto Repair and I think they earned my business for life. Final pricing was very close to price quoted and work was finished same day. All staff were professional and helpful as well as informative. Keep up the great work UAR!

Name: C**** V
Date: 2022-06-28 15:50:23
Rating: 5
Comment: First time using these guys off of a recommendation from a family member. They were awesome all the way around. Customer service, auto technician service, and value were the best I’ve seen in a long time! All around great experience!

Name: P******* W******
Date: 2022-06-22 19:57:36
Rating: 5
Comment: I loved how straightforward they were with me. I went in thinking I needed a new AC compressor, which would have cost me a lot of money to fix. They were able to diagnose it as electrical issues which saved me tons of money. I now have my AC back!!! Just in time for this brutal heat. My 2 year old and I are very happy. I would recommend them to anyone!

Name: D***** O****
Date: 2022-05-30 12:51:27
Rating: 5
Comment: Great place to take your vehicle. Friendly and knowledgeable staff. They keep you informed on progress of repairs and try to work quickly to resolve your problems. I would highly recommend then!

Name: D****** S******
Date: 2022-05-24 21:03:14
Rating: 5
Comment: If youre looking for any Car Services, STOP RIGHT WHERE YOU ARE and go here!Amazing, is the only word to describe my experience here. They went above and beyond my expectations. They took me out and showed me the undercarriage of my car, showed me what was wrong with it and what I needed to do to fix it. They offered me ride to where I needed to be then came back and picked me up. They gave me a written estimate and even offered financing, thank God!The people are very friendly, trustworthy and honest. No hidden cost, no run around and no problems.Basically a very pleasant surprise to find this Gem of place. I definitely will be a returning client.

Name: C**** G****
Date: 2022-05-11 20:21:47
Rating: 5
Comment: This was the third Garage to look at my problem, they fixed it right and even fixed some interior panels that were not right without billing me. They are top notch from the receptionist to the mechanics I found my everything garage.

Name: K****** H******
Date: 2022-05-05 20:20:54
Rating: 5
Comment: They were great. Took the time to keep me informed. And the financing really helped. Definitely coming back.

Name: B*** H***
Date: 2022-03-30 21:35:49
Rating: 5
Comment: I have taken my vehicles to Ultimate Auto for years now. The service is excellent and they always have my safety in mind.

Name: m****** e**
Date: 2022-03-24 14:23:57
Rating: 5
Comment: They did an oil change and a tuneup And fuel injector service I will bring it in for an alignment and get it done when my part comes in for my hatchback. Great service great people

Name: B**** T********
Date: 2022-03-15 16:46:07
Rating: 5
Comment: My truck blew a turbo while out on the road. We were very lucky to find these guys. They did an awesome job, kept me informed, and had my work completed on time. Great job

Name: A**** B*******
Date: 2022-03-08 14:43:59
Rating: 5
Comment: Service was great, everyone I spoke with was very kind and helpful. I was also very pleased to get in and get my brakes checked out and fixed so quickly! I will definitely be going back in the future!

Name: R**** B*******
Date: 2022-03-06 10:58:28
Rating: 5
Comment: I had some major issues with the back end of my truck come around. I took it to Ultimate Auto Repair, they had it fixed in no time. I appreciate the fast speed and friendly service. The good communication between the staff and customers. I will be bringing my car back for a tune up. Thank you for getting back on the road.

Name: A*** S*****
Date: 2022-03-01 20:09:55
Rating: 5
Comment: I came in with no notice with a flat tire and immediately found the help I needed with friendly service. Despite the lack of convenience on their part they got it taken care of.

Name: J*** R
Date: 2022-02-16 20:25:01
Rating: 5
Comment: Very courteous and fast service. Got me diagnosed, gave me importance of repair options and fixed, made me feel like family ! I will be using them from now on with all of my vehicles.

Name: J** S*****
Date: 2022-01-10 00:13:58
Rating: 5
Comment: My daughters 2008 Impala is getting older and occasional needs professional TLC. I always trust Karl and the team at Ultimate Auto to give me the facts; not a bunch of add-ons or the run-around. They go the extra mile to get it right the first time and keep costs low.

Name: S****** B*********
Date: 2021-12-31 21:36:04
Rating: 5
Comment: I highly recommend Ultimate Auto. Karl and his staff do outstanding work. They always go the extra mile to take care of me and Karl personally involved in his customers experience!

Name: R***** O********
Date: 2021-12-02 01:32:11
Rating: 5
Comment: Very professional and helpful with my car. The owner took a personal interest in addressing the issue and spoke with me directly to ensure I knew step by step what was taking place until The car was repaired.

Name: C**** L****
Date: 2021-11-15 15:46:43
Rating: 5
Comment: Insanely personal and great communication. Always looking out for the customers best interest and safety! Quick and speedy repairs that you can trust! 10/10

Name: T**** H*****
Date: 2021-11-05 18:00:34
Rating: 5
Comment: I had my 2010 Honda Fit serviced recently, and had a laundry list of items I needed done like oil change, brake fluid flush, cabin air filter, engine air filter, headlight out, and tire rotation. Karl from Ultimate Auto personally made sure everything was fixed correctly. My car was in for 2 days and they gave me a loaner to drive, and the price was very reasonable. I recommend Ultimate Auto Repair to anybody I know that needs a good, fair mechanic.

Name: N*** H****
Date: 2021-10-27 18:39:46
Rating: 5
Comment: I was having issues with my Chrysler 300 and they were able to squeeze me in right away for a diagnostic and had an answer for me by the end of the day. The repair took a day longer than expected but they offered me a loaner at no extra cost (just placing gas back to where it was supposed to be). Their prices were very fair and they told me what needed to be fixed without trying to upsell me on things I didnt really need. Mike handled the calls and all of the questions I had with care and professionalism. I will be back for sure.

Name: S**** H
Date: 2021-09-17 14:28:31
Rating: 5
Comment: There are a lot of choices locally for auto service but look no further! This is the place to go. Fair prices, honesty and integrity at Ultimate Auto Repair. After the service was completed I even received a message from the owner thanking me for my business. They didnt try selling me anything I didnt need but made sure I was aware of additional issues for the future. What a great place to do business with. 5 stars, highly recommended, they will get all of my business from now on, super happy I chose them!

Name: T*** W***
Date: 2021-09-15 16:11:48
Rating: 5
Comment: After returning from a vacation, my check engine light came on and my vehicle sounded like it was going to die. I took it to Ultimate Auto Repair and they fit me in, and gave me a loaner car for the few days it took to fix all the issues. The wonderful staff called me every day to give me an update on the progress. They were always knowledgeable and made sure I was understanding what they were doing to my vehicle. I am and will continue to be a loyal customer. Thank you to Mike, Karly and Jeff wonderful work from start to finish. 10 out of 10 recommend Ultimate Auto Repair for everything vehicle related.

Name: T**** I***
Date: 2021-09-09 19:10:46
Rating: 5
Comment: I’d like to give a shout out to Ultimate Auto Repair LLC for their excellent service! Not only did they get my vehicle fixed in one day, they even came and picked me up after hours, so I’d have a car to get to work the next morning. And the day after, I received a follow up text making sure all was well. They are located in Michigan Center. I highly recommend!!

Name: C**** M******
Date: 2021-09-02 19:24:15
Rating: 5
Comment: I had my check engine light come on and decided to take my car to Ultimate Auto Repair after looking at reviews and seeing their rating. I went in and talked with Michael who was very friendly and knowledgeable. Michael said he would be able to get me in the next day. I dropped my car off the next day and received a phone call breaking down what they found and what needed to be done as well as the cost. They did an amazing job fixing my car and getting it back to me the same day. I will definitely return in the future when I need work done on my car.

Name: D***** M*****
Date: 2021-08-19 18:13:34
Rating: 5
Comment: So out of town for the Michigan race,and towing my camper and heard a rattle. Parked camper called to ask if they could look at my truck. They got me right in looked at my truck. My AC compesser locked up. They were up front and honest with. Gave me a quick fix so I can get it back home. Amazing techs and service writers highly recommend for repairs.

Name: S***** N*******
Date: 2021-07-29 20:54:54
Rating: 5
Comment: Highly recommend! They took great care of my car and I will be returning for any future issues I have with my car

Name: T**** A*****
Date: 2021-07-04 04:52:47
Rating: 5
Comment: Great honest people that do quality work usually without long wait time. Worth your time and money and my husband is very picky who we have work on our cars. So glad we found this place after moving to the area.

Name: Y***** J****
Date: 2021-05-29 00:26:13
Rating: 5
Comment: This was my first time using Ultimate and I am so thankful that I found an auto repairs who know what they are doing and at a reasonable price too. I had an issue with my air-conditioned. They found the error but needed a day to get the part. They gave a loaner to me and the car was ready next day early morning. I will be recommending them to everyone in need for car repair.

Name: B****
Date: 2021-04-05 16:29:14
Rating: 5
Comment: I was stranded in Jackson over Easter weekend. I called Ultimate and they had my car towed, fixed, and on the road in about 2 hours.Thank you guys for being punctual, fast, and accommodating. I have had friends work here and they all have said the techs here are way beyond your average crew. Thank you so much ultimate.

Name: J**** T******
Date: 2021-03-05 00:26:57
Rating: 5
Comment: Have been bringing my vehicles here for about 6 years. Great service, fair prices and honest work. You will never feel like your being cheated here. If your looking for a new shop to do some work for you then look no further.

Name: s**** n*****
Date: 2021-01-20 15:26:26
Rating: 5
Comment: Ultimate Auto was very helpful in getting my vehicle taken care of in a timely manner. They also offer a rental and were very professional. The lounge was very clean and relaxing. Everyone was very respectful and friendly.

Name: D*** W*******
Date: 2021-01-19 18:59:20
Rating: 5
Comment: Ultimate auto repair solved my problems. I had my car in and out, over and over again, for mechanics to solve a tire problem and they just couldn’t find the problem. So I took the car to ultimate auto repair and within a day they called me about the situation. They repaired it, put new tires on and aligned the car. Now my car drives like it’s brand new. No more tires leaking, no more having to turn around because I get the tire alarm. What a joy. After several months of this problem not being able to be fixed, ultimate auto repair did it. And I am so grateful. I will stick with this team!

Name: W***** B*****
Date: 2020-12-16 19:31:07
Rating: 5
Comment: Ultimate auto is a great place for vehicle repairs. They are very knowledgeable on all types and can have your vehicle repaired in the shortest possible time. Karl always lets us know the cost of the repair before doing the job. Thanks to everyone at altimate auto.

Name: R***** S****
Date: 2020-11-10 11:19:44
Rating: 5
Comment: They did a good job. A fair price for what needed to be done. Had other parts parts replaced due to the car being old but gave a fair discount to accommodate. The car feels and sounds new. Great Job.

Name: B** S******
Date: 2020-09-30 22:17:10
Rating: 5
Comment: I had to have my radiator and thermostat replaced in my car along with an oil change. The tech that worked on my car was A. Dischert. The work was not easy but Im truly impressed with the job that was done. I will continue to take my car there for any work that has to be done. Thank you for the shuttle service.

Name: C*** W******
Date: 2020-08-08 23:29:52
Rating: 5
Comment: Ultimate Auto is a great place to take your vehicle when repairs are needed! They are fast, friendly, and efficient. When I need work done on my vehicle and want it done right I take it to Karl and his crew!

Name: M*** C****
Date: 2020-07-27 16:30:22
Rating: 5
Comment: When at the local dealership for a routine oil change I learned of a costly repare that seemed overwhelming at the time. I declined the service and decided to shop around. Thankfully, I discovered Ultimate and gave them a call. The estimate was so resonable that I had to ask again if they where talking about the same repair I had been quoted at the dealership. I figured there must be a catch. But wow! No catch. And what a great experience. Fantastic work, great service, and good people, just a tremendous overall experience. I believe I have found a new home for all my future auto repairs.

Name: L** S*************
Date: 2020-07-25 13:53:40
Rating: 5
Comment: Karl and his crew are amazing! They go above and beyond and are always professional, honest, thorough, trustworthy, and get the job done! We have been customers for 3 years now and appreciate having a person like Karl and Ultimate Auto in our lives!

Name: L*** E******
Date: 2020-07-23 16:13:45
Rating: 5
Comment: This Automotive Repair Shop has a friendly Staff and does mighty fine work . Not only that they call you with any other issues found while fixing your vehicle, and ask you what you would like to do and let you know the cost. Highly recommend this place and I take all my vehicles to them. Just a note am not paid to right this or asked to do it out of a good value of business.

Name: M***
Date: 2020-06-27 23:31:14
Rating: 5
Comment: If you want dealership quality work done on your vehicle and dont want to pay dealership prices this is the place to go. About 8 months ago I had my entire exhaust done from the down pipe back, tie rod ends and wheel bearings. Overall pricing isnt cheap, but competitive, you get what you pay for. With Ultimate Auto I would say the price is cheap for quality of workmanship, parts and service you are getting. All the staff are professional and friendly.After the work was completed Karl the owner reached out every few weeks to see how to car was running. Great! Ive never met someone that cares so much about their work.The last time he he called me was about 3 weeks ago. I let him know my car was riding pretty rough and made arrangements to drop it off. I had all my struts replaced and a rattle diagnosed and fixed. The car is riding great again.

Name: N***** A*****
Date: 2020-06-05 17:08:56
Rating: 5
Comment: Great quality service! The staff was very professional and polite! I would definitely bring my car here again for service if needed!

Name: s***** c******
Date: 2020-06-01 17:29:27
Rating: 5
Comment: I had my vehicle front and inspected for worn parts before I had a front end alignment. Boy did they miss a big one. They said just a bad tie rod but actually my lower control arm bushings were shot . big mistake on there partum Ill never trust this place for any repairs but we all make mistakes I know I have but this review I posted Im sorry for I know were not perfect but Yeah I will use this shop again.

Name: M******* B***
Date: 2020-05-23 13:55:55
Rating: 5
Comment: Ultimate Auto is the only place that we trust to take care of our business and personal vehicles. They are thorough, professional, take the time to explain things, and do high quality work. Highly recommend!!

Name: B**** V*****
Date: 2020-03-16 13:34:13
Rating: 5
Comment: They have very friendly staff and do quality work. Also, when there was a miscommunication about the service for my husbands truck, the owner, Carl, apologized, took responsibility for it and they worked it out. I appreciate his honesty and character. Ultimate Auto has earned my trust!

Name: C**** A********
Date: 2020-02-27 21:16:39
Rating: 5
Comment: The guys are AMAZING! Theyve taken care of me over the last year with all my auto needs, even let me bring in my own parts for them to install at one time. The have financing options so if you cant afford major repairs, theyll work with you (like they did me!). They do an amazing job and I couldnt imagine going anywhere else for service! Thanks guys! You ROCK!

Name: A****** N****
Date: 2020-02-08 13:27:31
Rating: 5
Comment: Ultimate auto is where I take my car every time! They’re always very welcoming as soon as you get there, which doesn’t happen at every car repair place. They are trusty worthy and get the job done in a timely fashion. 10/10 recommend!!

Name: A***** B
Date: 2020-02-04 22:16:06
Rating: 5
Comment: Ultimate Auto was recommended by a friend. Brought my old Silverado in for a front end check as it is an older truck with a lot of miles and we take cross-country trips with it. Left it pretty open-ended but they were extremely honest, telling me the truck was well-cared for (as I already thought, but had no proof from prior owner) and only needed a new lower tie rod on one side. Price was reasonable and service was excellent. The owner even texted me several days later to see how the truck was doing and said if I needed to bring it back to feel free. Outstanding service, thank you!

Name: M****** P*****
Date: 2020-01-27 19:27:19
Rating: 5
Comment: A great Auto repair shop. One of the only places thatll work on German cars. Very nice people, they took me in the shop to show what was wrong with my vehicle. I will absolutely go here more often

Name: L**** M****
Date: 2020-01-13 14:47:56
Rating: 5
Comment: Have been coming to the team here for 2 years. Solid work. Solid team. Very trustworthy, dedicated, and helpful. I would highly recommend Ultimate Auto for any of your vehicle needs.

Name: M**** D****
Date: 2019-12-20 16:40:41
Rating: 5
Comment: I’m a college student and I was about to drive home for Christmas break when out of nowhere, my car decided it didn’t want to start. After troubleshooting we figured out it was the starter. When I called ultimate auto repair, they were extremely helpful. The man I talked to on the phone was very polite and assured me they could get the job done in time for me to make the long drive back home at a decent hour. After they worked on my car my car started with no problem and it has had zero problems since. I was very pleased with their service and they were very time efficient too. Couldn’t be happier about it all.

Name: A**** D****
Date: 2019-12-13 15:19:12
Rating: 5
Comment: Very friendly staff, explained everything that had to be done on my car clearly, gave me a print out of everything that was done plus what needs to be done on the future. They also gave me a loner car to use while mine was being fixed!

Name: D****** K*******
Date: 2019-11-19 19:24:30
Rating: 5
Comment: Great service. Friendly and knowledgeable people working there. Brought my truck twice there for different reasons. Always upfront . Highly recommended to bring your vehicles to Ultimate Auto.

Name: K****** R***
Date: 2019-11-08 17:31:44
Rating: 5
Comment: Took my trailblazer in as it was running terrible ... when idling it would rev to 2000rpm or higher then drop to almost zero. Not quite as bad when in Drive, but I looked like someone just learning how to drive a stick shift ... felt like it, too. Anyway, Karl and crew found and fixed the problem, and took care of a couple other issues. The car actually purrs now ... so nice to have a smooth ride again. Thank you Ultimate Auto!

Name: R**** K******
Date: 2019-11-07 14:54:52
Rating: 5
Comment: Great service with a personal touch is how I would best describe them. Very concerned with doing the job well and at a good price too, I’ve been very pleased and would recommend anybody in the area to talk with Karl and see for themselves how much he cares about his customers.

Name: K** N***
Date: 2019-10-31 15:05:45
Rating: 5
Comment: Great mechanic! They got work done on my truck that two previous mechanics couldnt do. They were very friendly too :) They walked me through and showed me each problem I had with the truck and fixed it in a timely manner. They even gave me a free loaner while I was waiting for my truck to be repaired. Love that their work was guaranteed as well. Definitely gonna bring my truck back if it has any issues in the future, and I will be recommending my family and friends to go here as well.

Name: J*** E***
Date: 2019-09-23 14:13:55
Rating: 5
Comment: Front suspension repair was completed on time, at quoted cost and my car is back to its normal condition, which is running well. Another great job by Ultimate Auto. John E

Name: C***** K****
Date: 2019-09-10 13:48:14
Rating: 5
Comment: Great service, went for a brake job and the noticed my front tires needed changing. I was leaving for a trip the next week so I replaced the tires and made the trip with no problems. Thank you Karl and Ultimate Auto crew. Will definitely refer my friends here.

Name: C****** F****
Date: 2019-08-28 15:53:13
Rating: 5
Comment: I have been taking my cars to Ultimate Auto for years now and I am thoroughly pleased with the work every time. Genuine, authentic, timely, and professional is how I would describe Karl and Ultimate Auto. I will not take my cars anywhere else!

Name: C**** H***
Date: 2019-08-19 23:56:54
Rating: 5
Comment: I came from out of state and had an axle replaced. They worked fast and diligent to get me back on the road and kept the customer service up even after I returned to Colorado. I would use them again. If you want an honest repair facility that cares about the customer more than the bottom dollar, Karl and his shop are the place to go.

Name: L**** G*****
Date: 2019-08-01 16:27:31
Rating: 5
Comment: I had some major work done on my vehicle at Ultimate Auto. One of the repairs wasthe transmission. They did a super jobon my car !!! I did not realize my carwas running so rough until I got itback from Ultimate Auto, and drove it downthe road the first time. Now my five year oldauto rides and drives like a new car.The people who work there are very friendlyand kept me updated and informedthroughout the repair process.I highly recommend them...

Name: J*****
Date: 2019-08-01 04:34:45
Rating: 5
Comment: Good service, quick service, shuttle service, loaner cars.They always examine the car for preventative maintenance beyond what you drove in to fix, they always call if unexpected problems are found, making appointments has always been same or next day, theyll drive you back after you drop off your car and pick you up when its done, if the repairs take longer than expected they offer to provide loaner cars.

Name: L****** M******
Date: 2019-07-25 14:01:37
Rating: 5
Comment: Thank you for scheduling my appointment right away and communicating with me throughout the repair process. Your estimate was accurate, your work and report were thorough, and your staff was courteous and professional. I look forward to doing business with you again in the future.

Name: B***** J****
Date: 2019-06-22 14:31:08
Rating: 5
Comment: All of our vehicles are always fixed right the first time. We will never go to any other shop for our auto repair. Karl and his crew do a great job!

Name: J***** M*****
Date: 2019-05-23 18:20:02
Rating: 5
Comment: These guys are great! Karl has been a stand-up mechanic for all the jobs weve brought to him. I have actually sent my sister to have work done here and would send my mom. Clean shop, comfortable waiting area, and reasonable rates. Superb.

Name: N*** S*********
Date: 2019-02-05 12:57:06
Rating: 5
Comment: Karl and his staff are great. He does honest work, charges honest prices, and treats his clients respectfully. I send everyone I know to Ultimate Auto. I wont go anywhere else!

Name: C**** S*******
Date: 2018-12-02 03:51:30
Rating: 5
Comment: Karl is no longer my Mechanic, but an extension of family. Time and time again he and his team have went above and beyond for myself and my family. I have been fortunate enough for him to service multiple vehicles for me and my family, never failing to resolve the issue. He has built a quality company based on customer service and trust. Theres a reason you wont find a negative review, and that is because his team is focused on making sure you leave happy. Give him a shot, you wont regret it.

Name: 1**** W*****
Date: 2018-11-06 13:41:05
Rating: 5
Comment: Karl and his staff are excellent. Whether you have a beater or a heavy duty Diesel truck, they know how to diagnose and repair them. Another mechanics shop (I wont mention their name), after realizing they were incompetent, recommended I take my diesel to Ultimate since even other mechanics know Ultimate is the best. And, yes, they are far better than the wanna-be mechanics at the Ford, Dodge and Chevy dealerships.Plus, Karl is completely honest. They caused a small ding on my vehicle and were going to have a body shop fix it and give me a rental car free of charge. The ding was so small I told them not to worry about it, but Karl still gave me $300 off without me even asking. We now call it the Ding Discount.There is no other place in Jackson County that holds a candle to Ultimate and Karl, its owner. They are the best. Period.

Name: D****** B*********
Date: 2017-12-13 20:30:55
Rating: 5
Comment: Karl is a honest Christian man who stands behind his word. My family has used Ultimate Auto for years and we have never been disappointed. I highly recommend taking your vehicle here for any car trouble. Karl and his team will take care of you and make sure everything is right the first time.