Tuffy Tire & Auto Service Center
category: Auto repair shop, Car repair and maintenance service, Oil change service, Tire shop
address: 19535 15 Mile Rd, Clinton Twp, MI 48035, United States
Phone: +1 586-792-6660
worktime:
address: 19535 15 Mile Rd, Clinton Twp, MI 48035, United States
Phone: +1 586-792-6660
worktime:
Day | Time |
---|---|
Monday | 7 AM–5 PM |
Tuesday | 7 AM–5 PM |
Wednesday | 7 AM–5 PM |
Thursday | 7 AM–5 PM |
Friday | 7 AM–5 PM |
Saturday | 7 AM–3 PM |
Sunday | Closed |
site: https://www.tuffyclintontownship.com/
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Zotti Auto Repair & Detailing | Troy Auto & Truck Center | Troy Auto Care II | Liskeys Auto Truck Service | Jims Auto Body & Service Inc.Name: J****** B****
Date: 2023-12-16 14:54:55
Rating: 5
Comment: I just have to say I’ve been bringing our vehicles to Tuffy at 15 mile and Groesbeck in Clinton Township for years and they always do a great job! They are very professional and truly care about delivering great service every time.
Name: K**** C******
Date: 2023-12-11 17:02:30
Rating: 5
Comment: I would recommend tuffy automotive to anybody great guys and great service good job on my car
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Name: M**** W**********
Date: 2023-12-09 13:13:18
Rating: 5
Comment: Reliable and dependable service. Ive been a customer for 15 plus years. Nick, Andy and their crew are honest and personable and trustworthy. Prices are reasonable and turnaround time is swift. Highly recommended
Name: C****** R******
Date: 2023-12-08 12:48:43
Rating: 5
Comment: I ❤️ Tuffys! They want your car to run right after its serviced. They care. They listen. Theyre fast and considerate of your time. They dont run game on you and charge for extra stuff that you dont need. Tuffys is the best mechanic shop that I have been to and my car has over 120,000 miles!
Name: N*** B*****
Date: 2023-12-03 01:34:59
Rating: 5
Comment: Great service! Friendly, truthful, and efficient. We have returned, as promised. We brought one of our other vehicles in for service. Again, we were blown away! Everyone is so friendly and helpful. Highly recommend!!!
Name: J***** B****
Date: 2023-12-02 13:44:22
Rating: 5
Comment: They did great, fast work changing out the winter tires for my car! I highly recommend taking your vehicle to this Tuffy location.
Name: D****** L******
Date: 2023-12-01 13:31:29
Rating: 5
Comment: Appreciate the communication!!Thank you Dominic Lorigan
Name: E* M*******
Date: 2023-11-26 17:24:31
Rating: 5
Comment: These guys were fantastic...!!! Pretty prompt response time, and we even found out I need a new battery...!!! Replace most of full exhaust, ( minus brand new manifolds),.....!!!! Went home and parked n gunned it...!!! Sounded perfect...!!! Like NASCAR....!!! Really pleased, and DEFINITELY WILL RETURN...!!! Thx people, Sincerely -Edward
Name: P** A
Date: 2023-11-18 15:54:08
Rating: 5
Comment: First off, thank you Tom for having such a good, honest business! And most recently, a shout out to NICK, for the dedication and extensive work you recently did on our S-10! Love you guys! Love your business! I recommend people to you all time! Keep up the good work, its much appreciated!!
Name: D**** S****
Date: 2023-11-14 21:53:39
Rating: 4
Comment: They are always straight up with me very good people
Name: D**** P******
Date: 2023-11-12 01:20:22
Rating: 5
Comment: They did a great job on our brakes...they do such great work the place was swamped.
Name: S**** S*******
Date: 2023-11-07 02:09:04
Rating: 5
Comment: Theres not another place around better than Tom & Nick and their staff. In 15 years, Ive been pleased with all the work Ive had done. Thank you for making Tuffya warm & welcoming honest establishment.♥️♥️♥️
Name: C**** M*****
Date: 2023-11-04 13:42:31
Rating: 5
Comment: Always Professional and Incredible Service. You can trust your car will be completely repaired at Tuffy. The prices are affordable and every item is explained and validated for approval .. No hassle and no worries. I am always confident getting my car serviced here. Thank you Nick and Dave Most dependable shop I have ever used and they fixed my turn signal too. I am a client for life
Name: T***** D****
Date: 2023-11-03 03:26:02
Rating: 5
Comment: Today I went to Tuffy auto for an oil change. They took care of my vehicle quickly and at the time I was supposed to be there. I also asked them to check out my spare tire to see if it could be lowered from the bottom of the truck in case I need it, because it has not ever been used in the life of the vehicle they address my issue Lubricated the cable, and also fixed a problem with the tool that gets inserted into the rear bumper to lower the Spare tire. The business owner and the manager of the store value every customer and take care of every customer like family. If you’re looking for a trustworthy business for your automotive needs this is definitely the place they never try to upsell. They tell you the problems and the degree of the problem so you can make a decision based on Your finances at the time no pressure ever, Do yourself a favor and check out this outstanding establishment and you will see for yourself.
Name: S****** B********
Date: 2023-10-26 15:24:17
Rating: 5
Comment: Best mechanics! This is the only shop I trust with my families vehicles. We have been using them for years. They are always helpful and honest.
Name: S**** T*******
Date: 2023-10-24 19:13:27
Rating: 5
Comment: Super fast, great communication, excellent customer service. I wont take my car anywhere else.
Name: S******** M*************
Date: 2023-10-23 18:45:19
Rating: 5
Comment: Ive been going to Tuffy for years and Tom and his crew always take excellent care of me and the needs of my vehicle.
Name: s********** 8*
Date: 2023-10-21 14:05:43
Rating: 5
Comment: Tom and his staff always provide excellent service for a fair price. I’ve been taking my vehicles here for a few years now and wouldn’t think of going anywhere else.Update: Still bringing my vehicles here, still getting great service. Not much else I can add to the original review.
Name: S* G********
Date: 2023-10-20 12:22:34
Rating: 5
Comment: They did a front end alignment for me.These fellas are great💜
Name: S** A****
Date: 2023-10-14 15:30:24
Rating: 5
Comment: Tom and his crew have been working on our vehicles for a very long time. The fact that we keep coming back is a testament in itself!
Name: S***** M*****
Date: 2023-10-14 12:57:41
Rating: 5
Comment: What a great team at TuffyAdmire the professionalism, courtesy and mostly the honesty.The team will provide details of service provided and indicate what may need to be done in future (nice to have a timeline)Thank you Tuffy Team for a great job, will continue to have my Jeep serviced here.
Name: G*** O*******
Date: 2023-10-10 16:15:10
Rating: 5
Comment: These guys always do a great job for my wife and I. Weve been going here for years. They always go far and beyond and get the job done right
Name: O** W******
Date: 2023-09-29 12:18:52
Rating: 5
Comment: Very kind and helpful I’ll recommend them every time. I live a hour away and didn’t mind the drive because I know they work is fantastic.
Name: R** H***
Date: 2023-09-28 16:36:08
Rating: 5
Comment: They were so helpful, explained everything of what they were doing perfectly, and my car sounds absolutely amazing. Very reasonable prices, the lobby is clean, their seats are super comfortable, I had an excellent experience overall. Definitely book for an appointment because they’re super busy, which is understandable by how amazing they are. Thank you! As someone who doesn’t know much about cars, they really know how to engage with the customer!!
Name: D**** R******
Date: 2023-09-22 12:16:19
Rating: 5
Comment: Well done. I was referred to your business by my normal auto repair place and you got the car sounding great.
Name: M****** B*******
Date: 2023-09-20 22:00:13
Rating: 5
Comment: Last week I brought my car in because it was time for an oil change and it was making a funny noise. ....cant imagine how many times they have heard that. My husband previously had his car in there for repairs and was thrilled with the service, so we took mine. I am so thankful we did. Andy was fantastic!!! What a nice gentleman. Though they were extremely busy at the time, he said he would look at it first thing the next morning. Well, that he did. By 8 am the next morning my car was all set. It no longer makes that funny noise it was so nice to have a positive car experience. Highly recommend Andy and Tuffy in general. Great service, reasonable prices. Ill be back for sure. Thank you Andy!!
Name: L** N********
Date: 2023-09-19 12:13:01
Rating: 5
Comment: Me and my dad have been using Tuffy for all our automotive headaches and hiccups for 15+ years. Tom, Nick, Gordi, Andy, and everyone at Tuffy have always provided fast, friendly, courteous service without ever trying to upsell or pull a shady fast one. Its always a great feeling that I can bring our vehicles here and know that Im getting the best service. Their professionalism cant be matched! Anyone that doesnt use Tuffy for their automotive service needs is missing out.
Name: D***** K*******
Date: 2023-09-12 13:51:02
Rating: 5
Comment: Nick and Adam were upfront and straight forward with the repairs. I have been using this facility for ten years and will continue to use them in the future.
Name: R L********
Date: 2023-09-05 09:38:27
Rating: 5
Comment: Andy, thank you for taking all our information and being as detailed as possible for the technician to check out the tie rod issues and braking issues in my Jeep. Nick, thank you for calling back quickly and being patient when I had additional questions . Great service!
Name: J**** S****
Date: 2023-09-02 12:39:33
Rating: 5
Comment: I really appreciated the insight on what was going on with my car, the gentlemen I dealt with was Arron and Nick! They were very helpful, honest and caring, and I truly appreciated that! They are located on 15 Mile Rd & Groesbeck in Clinton Twp, MI
Name: M*** A****
Date: 2023-08-30 12:59:40
Rating: 4
Comment: Ive been going to Tuffy Auto 15 Mi east of Groesbeck for 30 + yrs, 7 cars and multiple owners. Good customer service. They stand behind their warrantees, professional and polite. This visit was like many others, drop vehicle off night before and its done when they say it will.
Name: M J**
Date: 2023-08-23 11:30:36
Rating: 5
Comment: Theyre always friendly and I appreciate they dont look to take advantage of someones (me lol) limited knowledge of their car!
Name: C***** R***
Date: 2023-08-14 12:15:44
Rating: 5
Comment: Nick and all the mechanics are great . The customer service was amazing. I would highly recommend tuffy to all my friends and family
Name: e*** b******
Date: 2023-08-14 12:07:14
Rating: 5
Comment: Great people had our car in and out in a matter of hours with a short notice too call Process took about 4 hours thank you would highly recommend Tuffy Tire and Auto Service!
Name: R** E*******
Date: 2023-08-11 12:08:27
Rating: 5
Comment: After having brakes serviced at a competing shop, I brought my car to Tuffy Clinton Twp to check repairs that I had completed earlier at Tuffy, and which were flagged as possibly needing repair again, and I asked for quote for other repairs. Tuffy found that their repair was fine, and had been mistakenly swapped for the opposite side. They also made correct diagnosis on other repairs that were mistakenly flagged by the other shop. My ancient ride feels near brand new now. Happy with how everything turned out.Additional note: I brought car back to Tuffy to cure blown rear shocks, bad sway bar links, and front left spindle. They had the work done the following day. They pointed out further work that needs done, and I will return in a couple months to address that. These guys are good.More: Got car back yesterday evening after dropping it off two days ago to get last few big repairs done. Extremely pleased with how nice the ride feels now that all its problems are cured. Tuffy is my go-to shop now.
Name: E***** S*********
Date: 2023-08-10 02:40:43
Rating: 5
Comment: Tom and his crew are great. Theyre honest, do the necessary work right and in a timely manner and stand behind their work. I wouldnt take my car anywhere else. My car died and they resuscitated it.
Name: G*** E******
Date: 2023-08-08 12:06:41
Rating: 5
Comment: Excellent service, and I saved a lot of money here instead of going to the dealership.
Name: N***** M*******
Date: 2023-08-05 13:14:01
Rating: 5
Comment: I have been going to Tuffy Tires and Auto service for 15 yrs now and have never been treated any less then a family member. Very professional and honest people. They have always taken great care of all my vehicles Ive ever brought in for maintenance. That extra mile of care you are given goes a long ways. Would go nowhere else.Extremely satisfied long customer. 5 STARS for sure.*****Nicole M.Clinton Township, MI.
Name: H******
Date: 2023-08-04 12:08:40
Rating: 5
Comment: They were very informative,helpful and friendly. I will definitely bring my car back for future repairs.
Name: R**** N********
Date: 2023-08-03 11:39:01
Rating: 5
Comment: Always pleased with the work done on our vehicles , and the service is great, very thorough. Would recommend Tuffy Tire and Auto Service center! Wheel bearings are now great again and safe.
Name: P****** F*****
Date: 2023-06-24 12:04:26
Rating: 5
Comment: Tom and his crew at Tuffy truly care about providing excellent care to their customers. Im a Tuffy customer for life!
Name: N***** D******
Date: 2023-06-10 18:17:27
Rating: 5
Comment: I just got a routine oil change and got great service as usual. Ive been going to the 15 & Groesbeck location for several years now because I use to have an older Jeep and this was the only place that serviced it without trying to take all of my money. I finally had to replace it 3 years ago and of course Im going to have them take care of my new Jeep as well. Love the staff here. Keep up the good work.
Name: V******* D******
Date: 2023-06-05 12:13:49
Rating: 5
Comment: They did a great job on my car got it do in a timely manner.
Name: J****** k*****
Date: 2023-06-01 12:16:20
Rating: 5
Comment: I was in a minor fender accident on the driver side of my 2011 Jeep Patriot. I needed about $1400 worth of repairs. They got my car in and out after the parts arrived. She is a whole new jeep (besides the physical damage). They have awesome customer service. Makes you feel like you’re at home! Thank you so much Tuffy family, I know where to go next time for anything!Also, while I’m here my boyfriends 2011jeep grand Cherokee was also serviced here! They worked on it until they found every problem under the hood, and gave him a nice oil change ! Now it runs like new again, and we couldn’t be more grateful to have both our jeeps:)ANDY, you’re the man! Thanks again
Name: Z*** R
Date: 2023-05-22 22:10:13
Rating: 5
Comment: Got brakes and rotors replaced on my honda pilot. They did a great job. Highly recommend.
Name: D***** J****
Date: 2023-05-16 12:03:06
Rating: 5
Comment: I’ve been going to these people for 15 years.The work they do is excellent.Best of all they are very honest with their work - not trying to scam anyone.Their politeness is admirable.
Name: R******* S****
Date: 2023-05-13 13:22:35
Rating: 5
Comment: They was very professional and knowledgeable and really made me feel that they had very sincere concerns for my issues
Name: N*** C*******
Date: 2023-05-11 12:07:43
Rating: 5
Comment: Polite, professional, and knowledgeable service. This Tuffy is fantastic, would trust them with any repair I ever would need. They are affordable, and never try to sell you up on things you dont need. If you are in a bind and need your car worked on, look no further than here! Thank you to the awesome crew for another job well done!
Name: B******* W*****
Date: 2023-05-05 13:04:19
Rating: 5
Comment: Had a lot of water in my dash. They had my car for 2 days. Did some electrical work and fixed the leak for a great price.
Name: N**** P****
Date: 2023-05-03 16:12:50
Rating: 5
Comment: Gordie, and D. Jones, did a great job on the wellness check of my older vehicle so I could feel safe.
Name: D**** C
Date: 2023-05-02 15:28:05
Rating: 5
Comment: I live in norther Michigan and had to drive 5 hrs downstate for my mother, who is passing in hospice. I noticed my brakes didnt feel right on my way down. I looked up Tuffys reviews and was impressed. I called and spoke to Andy and told him the situation with my long drive back and also why I was downstate. My truck was fully inspected, and I was told I needed front and back brakes and new rotors. Andy was wonderful and very professional. I thought the price was very fair and reasonable. I highly recommend and would use them again if need be.
Name: D** F********
Date: 2023-04-29 12:08:05
Rating: 5
Comment: I am always satisfied when I bring my car here. I dont have to worry that they are going to sell me something I dont need. All the people that work there are always friendly and knowledgeable. I dont take my car anywhere else. My only issue is that when you make an appointment your car is not being worked on at that time I was told that they had tows that came in and they were swamped.i had to wait 2 hours for brakes to be done. I wouldnt mind if I lived closer but I dont. If you cant work on a car when you make an appointment why schedule an appointment for your customers.
Name: A G****
Date: 2023-04-29 12:06:19
Rating: 5
Comment: Kindness means something these days. Wonderful experience. Trustworthy. Would definitely recommend to family and friends. ❤️
Name: J******* H*****
Date: 2023-04-20 01:53:10
Rating: 5
Comment: Tuffy auto service is always accurate and on time they do wonderful work make sure your car is running great and will also tell you if it can’t be repaired Considering I have to work on trusting people they most definitely helped and reassured me everything will be working my new mechanics
Name: R****** S****
Date: 2023-04-14 12:36:21
Rating: 4
Comment: Service and price was good. Communication needs help. Was told 3 times it should be ready tomorrow . Also I had to initiate most of the calls.
Name: P*** A******
Date: 2023-04-01 17:46:36
Rating: 5
Comment: The team was precise and accurate in both the diagnosis and repair of my vehicle. I highly recommend them!
Name: C****** B****
Date: 2023-04-01 12:47:50
Rating: 5
Comment: I appreciate the fact that the mechanics are honest. Everyone there are very kind, professional, and friendly. Some friends of mine recommended this location. I experienced everything they said about it and more!
Name: M******* S******
Date: 2023-03-24 12:16:42
Rating: 5
Comment: Everybody at this location took fantastic care they paid attention. They actually were interested in making sure everything was right. I received my car in great condition. I had to bring it back as they were the noise that I couldn’t find and they made it disappear so would highly recommend them to anyone.
Name: J** H*******
Date: 2023-03-11 19:58:24
Rating: 5
Comment: As always, excellent service with impeccable timing. The text updates I received during the process were a great help. I never have to guess when the team at Tuffy Auto & Service Center is working on one of my vehicles!
Name: T*** O*****
Date: 2023-03-10 13:04:52
Rating: 5
Comment: I love Andy so much!! He’s has so much patience! He’s always so happy to seem me and my raggedy Nissan Sentra lol.Good people good business.
Name: C**** B***
Date: 2023-02-25 01:36:49
Rating: 5
Comment: Been going here for more than a decade. They Always do a great job at a fair price.
Name: E***** S******
Date: 2023-02-20 20:55:52
Rating: 4
Comment: Went to the 15 Mile Road Tuffy. Service was quick, efficient, and staff was courteous. Staff answered all my questions and concerns. Definitely would recommend this service station to friends and family!
Name: D***** M********
Date: 2023-02-13 14:01:32
Rating: 5
Comment: Went in for an estimate on my batteries in my Grand Cherokee. Job was complete within 2 hours and for almost half the price of the dealer. Great service and price
Name: B**** T*****
Date: 2023-02-10 08:45:22
Rating: 5
Comment: Guys work on my company vehicle I have taken this van to three different mechanics. Finally I went up to Tuffy good job was done within a day and I am beyond satisfied going forward. This will be my definite every time Mechanic thanks Tuffy.
Name: J*** G*******
Date: 2023-02-02 13:06:18
Rating: 5
Comment: This place is professionally run. The online analysis is easy to understand with pictures as reference. My family has used this place for years. They are trustworthy and competent. I recommend them.
Name: T*** B******
Date: 2023-01-30 17:29:18
Rating: 5
Comment: Most honest shop Ive ever been to and they make sure everything is fixed and super good price they understand how times are and want to get you back on the road quick and cheap as possible.
Name: L*** B
Date: 2023-01-23 14:33:38
Rating: 5
Comment: Took my truck in and they got it done quick, I use my truck for work everyday and for them to fix it quicker helped me get back work asap. Erick was helpful and I’m glad I did business with tuffys
Name: L*** B****
Date: 2023-01-06 03:06:40
Rating: 5
Comment: Tom and his staff are the best that you will ever find. Theyll explain to you what is wrong and show you. The most honest mechanics I have ever found. I have entrusted them with my family and childrens cars for more than 15 years. I would highly recommend to anyone.
Name: S******** G******
Date: 2023-01-02 13:32:44
Rating: 5
Comment: My family has been using this Tuffy location for years. Customer service is always wonderful! After a very trying weekend of my car breaking down out of town and having it towed 150 miles, I was relieved to have it in great hands. My issue was resolved quickly and reasonably inexpensively for a car repair.12/1/23 Just used them again this weekend and received great service as always!!
Name: S**** T****
Date: 2023-01-02 02:06:14
Rating: 5
Comment: The only place I truly trust with my car. I used to live closer so I dont take my car much anymore but I will drive to them if I have to because I trust them.
Name: D***** J****
Date: 2022-12-28 16:19:18
Rating: 5
Comment: Wonderful Experience. Very Friendly Staff. Knowledgeable. Great Prices. Highly Recommended. I Bring All My Vehicles Here.
Name: J*** T****
Date: 2022-12-23 15:14:35
Rating: 5
Comment: I totally love Tuffy, always treating like a friend of this family owned business. The guys are thorough and let you know what needs to be done before anything is done and explain everything. As a women I trust them and they would never steer me wrong. Thanks Tuffy!
Name: T** T*******
Date: 2022-12-17 16:01:40
Rating: 5
Comment: The entire staff was conscientious and kept me up to date on the progress of my vehicle. They replaced both front and rear brakes, and I thought I needed a front-end alignment. Gordie took the vehicle for a test drive and informed me the alignment was fine and didnt need to be aligned. He saved me money. I appreciate the honesty and the professionalism. Thank you!
Name: S*** P*****
Date: 2022-11-09 14:01:41
Rating: 4
Comment: I got a gas leak repaired and we doing great thanks for your support guys. My mustang need sum TLC i appreciate Tuffy pit crew getting me together. Thank you. Sean
Name: D*** B
Date: 2022-10-31 19:48:03
Rating: 5
Comment: Everyone there was very helpful and also very polite and professional. Thank you. Gordy is great showing me everything and helping me. Great guy and the mechanics are awesome.
Name: B**** R***
Date: 2022-10-26 15:21:50
Rating: 5
Comment: They have very Fair Pricing, inspect many things when doing oil changes. I have brought several vehicles here over the years and never had any issues. They do Minor and Major Repairs and back up their work. I Highly Recommend Them!!
Name: P****** A***
Date: 2022-10-23 13:01:17
Rating: 5
Comment: Ive listed all services I have done on my car from tuffy tire and auto service. I had a lot sensors that needed replacing. They went over my car with fine tooth comb. They fixed everything and now my car is running like new. They always take good care of me. Honest and fair that what you are looking for in this car repair business. I am female and they dont try to run stuff by me that I car nt understand. Im treated equally. Everyone if you are looking for good service go to tuffy on 15th mile and grosebeck. They also have rental car service with enterprise with a big tuffy rate when your car is down and you cant afford to be without one. Dealership service at a lower price.. You cant ask for anything more than that. Thanks Tom Braun ( owner) and the tuffy family. Love you tess.
Name: A***** M******
Date: 2022-10-21 23:27:51
Rating: 4
Comment: Cool, on the Sienna I had. Acustom job with the back airdisconnected, so the front wouldwork?! Thank YouExcellent, replaced radiator,warranty work. No problem!$!No cost👻🎄🎅! Thank you.
Name: T**** �***** C*****
Date: 2022-10-19 00:16:54
Rating: 5
Comment: Absolutely amazing! Reasonably priced. Honest & my car sounded brand new when I got it back. It sounded louder than a motorcycle when I gave it to them
Name: T***** C*******
Date: 2022-09-23 02:02:44
Rating: 5
Comment: My car needed quite a bit of work done to replace steering/suspension, rear shocks and bushings, brakes and rotors. I couldnt believe how quickly it was taken care of. I got my car there and back in just two days. The price we were charged was very fair. It runs like new again!
Name: M** V
Date: 2022-08-29 12:12:13
Rating: 5
Comment: I always take my vehicle to be serviced at Tuffy Tire & Auto Service Center. There is no charge to diagnose any problems with your vehicle. They are a little pricey and offer online coupons and discounts and will work with you. They install quality parts, provide exceptional auto repair and maintenance services, and stand 100% behind their work. I highly recommend them.
Name: J*** R*****
Date: 2022-08-28 14:11:14
Rating: 5
Comment: I took my 2014 Explorer in for a catalytic converter , front struts , and stabilizer bar assemblys . Tom and Gordy were very helpful and forth coming with information about my vehicles status . Their price was hundreds below others I had gotten and the service was unlike any I have received in the past from other places. My car was done in a few days , I will defiantly be using them for all of my vehicle needs. I would recommend them to everyone no hesitation . THANK YOU GUYS
Name: D***** G******
Date: 2022-07-27 12:14:15
Rating: 5
Comment: Jeep exhaust was in horrible shape. They did a lot of work. When our service was complete we couldnt believe how quiet and smooth it ran. Have been a customer for 20 years and will continue to be.
Name: S**** M*******
Date: 2022-07-13 12:26:13
Rating: 5
Comment: I love working with Tuffy. They are friendly they are fair and they do a great job with my car. I can’t recommend this place highly enough. Tom Cathy and Nick are great!
Name: S****** G*****
Date: 2022-07-13 12:24:26
Rating: 5
Comment: Nick and Kathy were amazing!! Kathy went above and beyond with her friendly customer service. Nick was polite, professional and got my car fixed asap. She helped me get a rental and he answered all my questions about the repairs. Definitely recommend them and will be using them again.
Name: V**** M******
Date: 2022-07-11 00:28:46
Rating: 5
Comment: Once again Nick and crew did a great job at finding and fixing issues I had with my 2012 Impala. I appreciate the honest estimates and manner in which they were resolved.
Name: m*** s****
Date: 2022-07-08 13:52:44
Rating: 5
Comment: I was frustrated and rude to the gentleman. Came back apologized. Throughout the whole process he maintained being professional. He took care of my issue quick and with a smile. Thank you. We approvals you.
Name: M******* I*****
Date: 2022-07-04 12:13:35
Rating: 5
Comment: Gordy and his mechanics were excellent. They were polite, professional and the price was right in my budget. Id recommend Tuffy to any motorist.
Name: J*** B*******
Date: 2022-06-04 12:31:35
Rating: 5
Comment: Brought my truck in for brakes and the check engine light was on, after fixing those issues they realized there was something else making a strange noise and didnt charge labor for fixing a couple of things that were missed in the initial diagnostic. The process took a few days longer than expected but they fixed my truck and fixed it RIGHT, highly recommend.
Name: R***** G*******
Date: 2022-05-10 14:45:22
Rating: 5
Comment: I take all my tough or technical repairs here. They do a really good job at very fair prices, and I have checked a few times and their price was lowest for what I needed repaired. The only complaint would be they are popular, so dont expect your vehicle repaired the next day after dropping it off (most of the time)
Name: C*** B******
Date: 2022-05-02 12:37:59
Rating: 5
Comment: This is my 1st time using Tuffy, They did exactly what I had asked and spend a good amount of time diagnosing my issues with vehicle. Was very friendly and clear when speaking on phone about all my concerns. Was recommended by a friend and will do the same to anyone looking for a good autoshop, we were very pleased with service and will be returning should any other auto problems arise.
Name: L** J******
Date: 2022-04-15 16:14:37
Rating: 5
Comment: I don’t think there are enough words to express how grateful I am to the owner Tom and all the wonderful staff that work at this location! This is the only mechanic I will take my vehicles to, they have never disappointed, but only exceeded expectations every single time. This isn’t just a one time review from being there once, but I’ve been going to the shop for over seven years now because they have earned my respect and loyalty and they will yours too!
Name: L*** A******
Date: 2022-04-07 13:40:14
Rating: 5
Comment: I love this place. Is my GO TO shop. My car was making a horrible noise and felt like tire was going to come off. Could hardly put breaks on. Thank goodness was close to Tuffy when this happened! I pulled in and there were Soooo many cars there and thought it would take weeks to get my car as they were so busy. Nope, got it within a couple days! They are so nice and Kathy is so pleasant! Never in bad moods. The technician Nick was so helpful. I like how they send you pictures and notes on what is wrong so you can approve the work. Im 60 years old and no husband or anyone to help me understand. (Not that I understood after we talked about the technical part of it..lol) but I trust them. Im on a fixed income and they found me a coupon for 25 dollars off. Very satisfied!Thank you Tuffy friends!
Name: a******** B******
Date: 2022-04-07 01:19:35
Rating: 5
Comment: Excellent service. Called me to verify with any other problems before they started the job. Got an oil change, changed my wheel bearing and lower axle and rotor and brake change. Good price and labor. Really trust worthy.
Name: B**** M*******
Date: 2022-04-06 15:47:44
Rating: 4
Comment: They do very good work here but they are a little slow I think its because they have so many cars being brought to them on a daily basis so so if you can deal with Not having a car for a couple of days take Your car There
Name: R**** M****
Date: 2022-03-04 13:08:26
Rating: 5
Comment: They always do a great job. This time, I thought my car was toast! Glad I brought it to them. They fixed it for a reasonable price and fixed it right!
Name: l*** d*****
Date: 2022-02-11 17:14:59
Rating: 4
Comment: As a woman, I always feel that no matter what mechanic I go to, Im always getting ripped off. Tuffy is no different. They fixed the issue but I was charged an additional $11. + for their shop fee. This would be a charge for: rags they might have used, tools used to fix my car and probably the tissue they blew their noses with. WHAT? I have NEVER heard of such a thing. Tuffy swears up and down that every shop does this. I am old enough to have had many cars; are cars that need fixing. I have NEVER, in my many years, heard such trash.
Name: C***** J****
Date: 2022-02-03 22:01:20
Rating: 5
Comment: I want to thank everyone at tuffy for being so professional and friendly you all are the best. I have been telling everyone about tuffy. When I drove my car it felt like it was new. Thank you again.
Name: A**** M****
Date: 2022-01-29 00:46:43
Rating: 5
Comment: I am very happy with the service I received at Tuffy. I chose this place because it is within walking distance to my home. My first visit with them was in July for an exhaust system fix. While they had my car they noticed that my transmission coolant system needed work so I had that done also. I had to make an appt since they were waiting for the part. It came in and there were no other issues. They had my car finished when they said it would be done and it ran like a new car.My second visit was for a loud noise my car was making. I was extremely worried it was going to be a transmission problem but turned out it was only a wheel bearing. They fixed it up and had it done as promised at the end of business that same day. My car again ran like new! Im so happy since Ill be driving to Florida for my vacation in just a couple days!Of course I had to walk to pick up my car and after I got there I noticed I had forgotten the $25 coupon they had sent me in the mail. They still honored the coupon even though I didnt have it with me. They didnt make me walk back home to get it. $25 is $25 and since I was going on vacation in a few days it was greatly appreciated.I will definitely be back if/when my car needs work again. Very happy with the service here! I will tell my friends and family about this place. Very courteous and honest!
Name: L*** N**
Date: 2021-12-28 15:34:21
Rating: 5
Comment: Me calling Tuffy was a very good experience for me. I needed rear brakes and rotors.They were very professional and helpful. I will definitely be back.
Name: N***** T******
Date: 2021-12-23 14:33:16
Rating: 5
Comment: This was my first time using Tuffy Tire and Auto. I called and told them what was wrong, they told me to bring it in that day (which was 5 minutes before they closed) and they had my car done the next day! They were professional, friendly, and I will definitely be using them for mine and my family’s cars moving forward!
Name: C******** M*******
Date: 2021-11-23 23:38:31
Rating: 5
Comment: Very dependable and reasonable auto repair shop. I have been bringing my cars to this Tuffy for years. Friendly fair service; they always explain everything. Highly recommend.
Name: J******* F********
Date: 2021-10-30 14:54:25
Rating: 5
Comment: Always fantastic service!! I’ve got an older vehicle with a lot of miles and the Tuffy crew does a great job keeping me on the road. Everything is hard to get right now with all the supply chain issues but they always manage to find a way. Friendly front office, knowledgeable mechanics and fair prices. It’s no wonder they are always so busy!
Name: J** T*******
Date: 2021-09-27 17:09:39
Rating: 5
Comment: Being busy during my scheduled appointment, still managed to service my car in a timely manner. Friendly, courteous environment and staff. If or when my vehicle needs future repair, maintenance or service, I know where my first call will be made to.
Name: T**
Date: 2021-09-20 17:22:41
Rating: 5
Comment: This place is amazing! Doug was so accommodating. He went above and beyond for me to get my car back quickly when I needed it. The work was done perfectly and efficiently. I would highly recommend this place!
Name: D**** M***
Date: 2021-09-04 14:07:23
Rating: 4
Comment: Never a doubt in the quality service! Tom and his team of technicians have always given me the honest quotes BEFORE performing any service on my vehicles. I like that!
Name: m***********
Date: 2021-08-27 23:02:26
Rating: 5
Comment: Took care of Miata very quickly and professionally. Will return for more services. Doug, Gordy and Kathy were a pleasure to work with!
Name: V******* D******* O* Z***
Date: 2021-08-27 15:35:40
Rating: 5
Comment: My Sister Recommended Me And I’m So Happy She Did. They’re Prices Are Fair And Their Work Is Great. I Will Most Definitely Have My Car Maintenance With Tuffy From Now On.
Name: J** G
Date: 2021-08-16 02:39:59
Rating: 5
Comment: I have been going to the Tuffys in Clinton Twp for years. I recently visited there to have my front brakes repaired and a vehicle inspection. They recently add a nice feature were they send a text with a link to a summary of everything they found on the vehicle that needed to be serviced. They provided pictures of each items that need to be repaired. They have great prices for everything. I definitely would recommend this location. They only thing I do not like about this location is that they have limited parking in their lot.
Name: D**** S*****
Date: 2021-08-12 12:13:31
Rating: 5
Comment: Excellent service! Very busy place, and every customer is very important to them. The reason they are so busy is because they care about you and are eager to solve your vehicles problems. That is why I am a repeat customer!
Name: S***** T****
Date: 2021-08-10 15:19:46
Rating: 5
Comment: I absolutely love this business the staff is amazing the owner is great always happy with the services they perform and the value of the service is good. Highly recommend tuffy Auto services for all of your car care needs ask for Tom hell take good care of you!
Name: L***** P*****
Date: 2021-08-09 14:38:57
Rating: 5
Comment: I am so glad to know Tom and Gordy at some of the other guys that work at Tuffy Auto Service they always do quality work And I have never been disappointed with their work. A 1 rating in my book.
Name: D***** G*****
Date: 2021-08-09 14:03:52
Rating: 5
Comment: Great customer service. Very courteous. Took time out to explain and answer the questions I had.They did address the concerns of the reason I bought my Chevy van into tuffys on 15 Mile and groesbeck.
Name: M****** H*******
Date: 2021-08-07 14:13:29
Rating: 4
Comment: Workmanship and explanation of repairs excellent ! When i pulled in and asked a employee where to park he said i dont know anywhere . I felt he didnt care about me as a customer , felt he was rude . Been going there for five years , excellent work ! First time mistreated i felt .
Name: C**** a******
Date: 2021-08-02 15:06:01
Rating: 5
Comment: We had recently had a muffler replaced and were very happy with the work that was done, will definitely recommend them to others, they are very knowledgeable, customer service is excellent, they are busy there .. Thank you Tom for your help and to the other staff that helped me, I really appreciate all of your help with getting our car fixed..
Name: R***** B****
Date: 2021-07-10 14:25:07
Rating: 5
Comment: The staff here are always very nice and professional. My family and I have been going here for all of our automotive needs for years. I have no complaints.
Name: E***** K*******
Date: 2021-07-10 14:14:54
Rating: 5
Comment: We have brought our vehicles here for years, always good work. Stand behind the work they do. Tom and the rest of the staff are always very friendly. We will continue to bring our vehicles here.
Name: M****** W*******
Date: 2021-07-09 13:46:14
Rating: 5
Comment: There was miscommunication on my part I wanted synthic oil change but apparently didnt articlute that properly but the service was very friendly they offered to drain the oil and redo it but I suggested we make a note on my account and I will. Certainly be back, I could not have asked for a better more understanding young lady,
Name: C****** F*****
Date: 2021-06-29 19:51:27
Rating: 5
Comment: Once again fast and courteous service! The crew at the Clinton Twp Tuffy are always open and honest about the repairs that need to be done. They warranty their repairs and stand behind their work. They are competitively priced and give you options whenever possible .
Name: R** N******
Date: 2021-05-05 14:31:40
Rating: 5
Comment: Only shop I go for all my service work. I have been going to Tom for years and is the only one I trust to work on both my vehicles. Outstanding service, top notch mechanics who I can always trust and I highly recommend Toms Tuffy to all my friends.
Name: G*** L*******
Date: 2021-05-01 15:42:40
Rating: 5
Comment: The staff is always very professional and accommodating. Excellent at explaining the work that needs to be done, the effects it will have on the vehicle, and how it will be accomplished. My sons Subaru has a modified suspension and requires custom specifications for the alignment. The staff has always been great at tuning the suspension the way he needs it.
Name: T********** L****
Date: 2021-04-25 03:33:34
Rating: 5
Comment: I recently just had my 2011 Chevy impala repaired, my power steering pump & rack & pin was messed up . When I say these people at this specific location were so pleasant (the whole staff) & helpful . Especially TOM & DOUG these guys are awesome my car rides soooo smooth better than when I first got it . When I brought my car in my bumper was hanging off they even fixed that without me even asking . I willdefinitely be back & sending more people their way . Thank you all soooo much - Royia
Name: K******* F****
Date: 2021-04-24 14:38:07
Rating: 5
Comment: Replaced the turn signal bulb. In and out in just over an hour on a jam packed Saturday morning . Really nice price for the job, too. Great service, reasonable prices, good location and wonderful people. Cant ask for more!
Name: K*** V*******
Date: 2021-04-17 16:18:24
Rating: 4
Comment: I really appreciated how the guy working on my car took me in the back to show me what was wrong with my car bc otherwise I may not have believed him being a girl by myself not knowing much about cars. My only complaint is that they broke a gift I got for Christmas it was a reusable car vent clip, it was very nice and they didn’t even have the decency to tell me it was broken. It was snapped off my vent and sitting in my car.
Name: R**** X****
Date: 2021-04-16 15:07:19
Rating: 5
Comment: Water pump on my vehicle seized up. The team replaced the water pump and recommended a new timing belt as well since my current one was on its way out, which I agree 100%. Not only did they fixed the issues, they even cleaned my engine bay. Good place to go to, would recommend it to others.
Name: C***** P*****
Date: 2021-03-27 01:10:47
Rating: 5
Comment: I took my van here at Tuffys to get a estimate on what was going on with my van. They were efficient and polite. They are not pushy to get the work finished with them. They called when the estimate was done and was very courteous. I would recommend them highly. Thanks Tuffys for your honest opinion.
Name: B**** B****
Date: 2021-03-26 12:15:29
Rating: 5
Comment: Hi,never did one of these before but I thought I should . Im getting older and cant do the big car fixes like I used to back in the day and was looking for a garage to help out on the big things. Went to a few around and they where ok ,then I meet Tom at Tuffy.Very nice guy ,knows his stuff and has really good wrenchers working for him ,good price and quality work. Would give them 5 stars all day long
Name: d***** G***********
Date: 2021-03-24 15:34:17
Rating: 4
Comment: Tom was very helpful and explained to me step-by-step what needed to be done to fix my car. This is the second time that I brought my car in about a year for two different issues to be repaired by Tuffy, and they always come through! The staff is very helpful and friendly.He even told me about some thing that in the near future does need to be addressed with the car. I thought that the price was reasonable, and since I am a social worker, my car is used for my job.
Name: D***** W********
Date: 2021-03-13 20:00:46
Rating: 5
Comment: The service was very nice and the rates are very reasonable. Have no complaints first time going to them to have work done on my car. Will go back if I need more done on my car.
Name: E*** F********
Date: 2021-03-08 13:34:56
Rating: 5
Comment: Very professional and courteous. They did a good job repairing my exhaust. Price was a little high but it is what it is. I would definitely recommend them.
Name: E******** P*****
Date: 2021-03-08 13:11:50
Rating: 5
Comment: As a single woman who admittedly knows very little about cars, I know I can trust the accuracy, quality workmanship, and reliability I get at this Tuffy. The fabulous counter people just make the experience even better.
Name: T**** J********
Date: 2021-02-11 14:42:30
Rating: 5
Comment: Very professional, very polite accurate not over expensive no what they are doing. would refer everyone to them they are number one they will always get my business. knows there business, keep in contact to let u no whats going on from the beginning to the end, Customer service was exceptional, i would refer anyone who want there car done right and done right the first time. {All a one} dont really have car problems but after what i have experience with there shop and customer service, No one could tell me that had a bad experience with them. Cant speak for all Tuffys but 15 mile is the best.
Name: p***** b*******
Date: 2021-02-09 17:22:27
Rating: 5
Comment: My wife and I have been taking our vehicles to Tuffy for years. Tom has always provided quality service. I highly recommend them to all of my friends and family often, as I am to all who read this review.
Name: M***** J******
Date: 2021-02-08 13:26:51
Rating: 5
Comment: My wifes Sonic was having transmission issues but we didnt know to what extent. We brought the car up to Tom at Tuffy and within the day, we knew what was wrong, how much it would cost to fix, and when we would have our car back. Tom and his team knocked out our Sonic in 24 hrs and got us back on the road with ease. We couldnt have asked for an easier process. Thanks Tuffy and thank you Tom!
Name: K******* P****
Date: 2021-02-08 00:39:04
Rating: 5
Comment: Tuffy is always polite and efficient. They got me a new starter and when it didnt fix my problem they fixed it for free. Trustworthy, good mechanics.
Name: P**** B*******
Date: 2021-01-13 15:12:46
Rating: 5
Comment: Ive been going to this Tuffys for quite a while now, approximately 15 years. Tom (the owner) and his team of mechanics have been very good to me and my family. Theyre always professional, customer oriented, explain any service they need to perform, are upfront about cost, and have accurate estimates. Theyll explore every option to keep things affordable, yet keep you safe on the road. Ive taken all of my vehicles here and never had an issue. Ive had everything from the regular maintenance of oil changes to replacing an entire AC system done by them. Excellent work each time.I would highly recommend them to anyone!
Name: K****** C*****
Date: 2020-12-18 00:13:02
Rating: 5
Comment: Hi my name is Katrina I receive service on November 25th from Tuffy Tire & Auto they were very kind courteous professional and did a great job on my Malibu I will be glad to recommend them anyone whos having car issues thank you for your service.
Name: J****** H****
Date: 2020-12-13 14:12:44
Rating: 5
Comment: My saturn aura xe had been given me a hard time but they got the problem all fixed up. Im so grateful for all of you. I started coming here with my first car a 1994 ford Escort years ago. I know Im well taken care of here. Thank you for everything
Name: R****** E******
Date: 2020-02-25 15:35:24
Rating: 5
Comment: Had a leak in my exhaust. Was fearing the worst. Was waiting to hear I needed all new exhaust. Pleasantly surprised was just a leak in flange where two pipes connected. Fixed in a matter of minutes for very fair price. Any other car problems Ill be going back. Friendly honest service.
Name: J*** S********
Date: 2020-02-06 15:00:19
Rating: 5
Comment: I have been going to Tuffy for over 5 years and have never had Nothing but great service. Tom and his staff are the best! I would highly recommend them for all of your automotive & Tire needs.
Name: D**** M*********
Date: 2020-02-02 00:33:41
Rating: 5
Comment: Tuffy is by far the best auto mechanic in Clinton township. Tom has always helped my mother with her vehicles and every since I’ve gotten my license that’s the only place I’ll take my car. Great trustworthy place.
Name: J**** B*****
Date: 2019-12-29 14:20:49
Rating: 5
Comment: I purchased a car from G and L Auto in Roseville MI. My car after 1 day had a problem, they recommended Tuffy....... I had never used there services, but I am now a customer for life. Before coming to them my car was misdiagnosed, they save me money, took their time to correctly find the issues. All with a compassionate staff who always took time over the two weeks to answer question and provide updates. Because G and L Auto and Tuffy had a good working relationship they worked out a deal which saved me more money on a as is car sale. If you are looking for honest car care at an affordable price TUFFY is your place 😊, They stand behind there work and go the extra mile.
Name: R***** D*****
Date: 2019-12-27 21:02:45
Rating: 5
Comment: Tuffy Tire is my goto place for repairs on all my vehicles. Tom is awesome & always tries to help keep costs down whenever possible. I used to live less than a mile from the shop. I now live 4 1/2 miles from the shop & drive the extra distance because of the professional & friendly service.
Name: P*** T*****
Date: 2019-11-21 19:31:24
Rating: 5
Comment: Tom and staff were very helpful and got my car fixed in one day. This was very important because we have only one car. They gave me a ride home to avoid waiting.Great Job all around.
Name: J** M*****
Date: 2019-09-21 22:36:02
Rating: 5
Comment: Going there for a front end alignment. There was a problem with the work done by someone else.. I was either going to have to tow the car back home or have the repair done. I didnt have the money for the repair. So Tom took it open himself to get me to where I could drive it back home and do the repair. Basically? They had me over a barrel but Tom did not take advantage of that. He went above and beyond to help me out.. Good people and good service... Thanks guys.
Name: D**** G****
Date: 2019-09-05 15:54:36
Rating: 5
Comment: Brought in for second opinion about brakes. Had oil change at competitor who said needed brakes soon. Tuffy looked at it and guess what didnt need brakes. Great service. Had drums repaired. Owner showed needed it. Just moved here so now have home base for very old car . 2004 Corolla. Great experience.
Name: R*** L***
Date: 2019-08-20 11:26:20
Rating: 5
Comment: Great mechanics! Just dont be surprised if they are busy. I always recommend calling ahead to see if they have an open space or to let them know whats going on so you dont get there and be surprised they are packed. Like I said great mechanics. Only place illgo sonce I moved from California. Also if they cant do nhc it they will recommend some great who can!
Name: H*** R***
Date: 2019-07-25 00:17:03
Rating: 5
Comment: An electrical problem was detected in the steering column unit on my pristine 2002 Thunderbird. As this vehicle is years out of production and new parts are no longer available, the staff had to locate a donor part from a salvage vehicle. The first unit they received was determined to be of poor quality and was not used. So the quest continued until a suitable unit was found.So far nothing special occurred. But, while my vehicle was awaiting the replacement part, the staff ensured that the vehicle was housed within the repair building in a stall where it did not suffer any harsh weather. The repairs were done in a reasonable time and done correctly the FIRST time.Thanks Tom, Gordie and Chuck for your outstanding efforts.
Name: A* B****
Date: 2019-07-24 14:03:49
Rating: 5
Comment: The service is great. They are always willing to work with me on the price and whatever problem Im having with my vehicle is always fixed and fixed well in a timely manner. I trust them and I wont take my vehicle anywhere else.
Name: S****** L***
Date: 2019-07-17 14:18:56
Rating: 4
Comment: Tom Braun went above and beyond to help me out getting my car fixed. I walked in crying from the stress of it all and walked out crying tears of joy. He made sure I got my car back riding safely. I appreciate everything he went out of his way to do for me and if Im ever in the area (I stay a nice ways away) and Im having a problem with my car, I will not hesitate to take it back to this shop.
Name: A***** C***
Date: 2019-06-29 15:32:26
Rating: 5
Comment: My AC in my van stopped blowing cold air on a week that was consistently in the high 80s so of course i wanted it fixed right away. I called Tom at Tuffy’s and he had me in and out with ice cold air in less than one hour and under $100!! Couldn’t ask for better service :)
Name: K****** S
Date: 2019-05-19 16:03:50
Rating: 5
Comment: We have been using this establishment for about 12 years. They have been nothing but honest, fair, knowledgeable and quick every single time. We tell anyone who needs service to call Tuffy on 15 mile. They are not your typical mechanic shop, they really do care. I always know when I take it to them, they will give it to be straight. If anyone has negative comments I would be shocked, we treat them respectful and we get the same in return. Thanks 15 mile Tuffy staff for always helping us out.
Name: J**** C****
Date: 2019-05-01 14:19:29
Rating: 5
Comment: I change the tire rod myself and be upfront with that. No issue, they get my alignment done. Not like some of the other place would not take outhouse job. What that even mean? Tufty is the place to go, Saturday is first come and first serve, line up at 7am, Monday-Friday better call and schedule first.
Name: T**** R***
Date: 2019-04-24 16:59:07
Rating: 5
Comment: I would highly recommend. The staff were very friendly and they fixed my car up entirely, and were able to let us know whether the damage was our fault or the fault of the other place that didnt fix my muffler entirely. The man also gave me some phone numbers to call in case I ever break down on the side of the road, or if Im in another state and my car breaks down. Overall, great service. Theyre very busy and I can see why.
Name: W****** B***** D*
Date: 2019-03-31 16:44:40
Rating: 5
Comment: Tom Braun, Kathy and all the guys at Tuffy Tire and Auto Service Center are simply the best. With all the auto repair choices , there seems to be one on every corner, its difficult to find one you can trust to do the job correctly, get it right the first time, and have reasonable prices. I really like the welcoming smiling faces and great customer service that greet me every time I bring my car in for service. Im not the only one who feels this way as so many of my friends and business acquaintances likewise use Toms excellent repair facility and expertise for their own vehicles.
Name: M************
Date: 2019-03-20 09:16:04
Rating: 5
Comment: I’ve gone here with many cars and I have to say. They always get the job done with a darn good price as well. Even recently I had some work done. And my tire started leaking air. I didn’t think they had anything to do with it but I figured I would ask and see if they could check it out. It turned out to be a darn nail in my tire! They fixed it up and had me ready to go in a couple hours. Any job I can’t do myself goes right to tuffys! And they always get the job done right.
Name: A****** Z********
Date: 2019-02-17 15:51:07
Rating: 5
Comment: My experience at Tuffy was fast and efficient with an extremely polite and knowledgeable staff. They kept me informed at the progress on my vehicle and offered all the information I needed.I send a big thank you out to that team !
Name: S*** D**
Date: 2018-06-22 02:42:06
Rating: 5
Comment: My cars brake lines completely went out while I was doing 70 on the freeway. Talk about a life threatening experience. Car was down for almost a month. I finally was able to tow it to a near by shop which was Tuffy. The phenomenal staff were able to repair my car SAME DAY AND fix my muffler issue. They were patient and extremely kind. I recommend everyone in need of repairs to visit this place. I cannot thank this place enough for being so understanding!!! ❤️
Name: R**** B********
Date: 2018-04-21 11:57:17
Rating: 5
Comment: After returning from my dads 70 Th party south , I had much trouble with my truck. Almost 800$ of work , they got me in asp. Referred me to rental companies..I normally rent from enterprise but this time used hertz . They to was fast & the cheapest for me for two days .My truck drives brand new again .,Tuffy has always been good toMe, especially as a single women. When , I had my house another one was great & even had his daughter up in the store on 8 mile past Telegraph.My second Tuffy was Utica..This is my third Tuffy near me & they was phenomenal.I normally can find some sort of coupon, I couldn’t so he did which removes 50$.What they didn’t know , I just fixed bi lateral rotar cuffs this year& a broken clavicle .I only been back to work like 3 weeks for GM.And it was such a wrong time , even seeing my dad was hard on my budget . But , we made it a quick weekend trip .So . I really needed that little bit Of help -50$. Thanks TuffyFor being a great dad per say for us women .All my family moved south used to be you could carry your vehicle to your dad / brother .Your who , I come to thank you .My truck needed new barring, brakes & pads.. & cleaning / lube calibers FYI .
Name: B**** L****
Date: 2018-03-29 14:03:28
Rating: 5
Comment: Wonderful people. Took care of my pipe and muffler, swiftly. Didnt try to sell me more then I needed ! Gordie and staff were kind and efficient. I plan on going there when I need more work and a oil change.
Name: M**** B****
Date: 2018-01-18 00:07:59
Rating: 5
Comment: It seems that its rare that you find an outlet that provide quality service, parts, and advice with good prices. Couple all this with their ability to tell you approximately when they will be finished, and you have a very, very good, reliable, affordable place to take your car.The Service Reps, Tom & Nick, are unparalleled in their work ethic, and will advise you on what needs to be done right away to ensure your safety. We go here for everything from tires and oil changes to major mechanical work.The tired trope of unscrupulous mechanics simply does not apply here.We wont take our vehicles anywhere else.
Name: A***** G****
Date: 2017-11-17 03:29:16
Rating: 5
Comment: Had the team put on a Borla exhaust system and muffler delete on my 2013 SRT Charger. Not only does it sound great but the staff is awesome. Tom is great dude and the techs were all super happy to install the parts. One of the tech I heard yell “BORLA” from the back as they were unboxing the system. Great people and prices!
Name: J*** M*******
Date: 2017-11-09 19:24:18
Rating: 5
Comment: Tom was very helpful and polite. The tech, Colin, who worked on my car did a great job and in a timely fashion. I have had problems with mechanics in my area, but none whatsoever here. I will always take my vehicles here!
Name: C**** S*****
Date: 2017-09-27 07:11:16
Rating: 5
Comment: The workers are skilled and forthright with car work. I have been going here since I moved into the area almost ten years ago. I trust the people there. Highly recommend them, they have helped me out so many times.
Name: A***** B
Date: 2017-07-21 00:28:45
Rating: 5
Comment: (Erica L) Staff did a wonderful job on my 01 Volvo S40s timing belt. Unfortunately, there are other issues contributing to the overall performance of my car. But the job they did on my belt defiantly helped improve the performance of my car. I will be back soon to find out what is wrong with my headlight. Big special shoutout to Nick for having the patience to deal with me calling every 2 hours or so to check on Pandora. Love love love the staff here. Thank you from myself and Pandora ❤️
Name: J******* H******
Date: 2017-06-13 12:54:35
Rating: 5
Comment: Tom and his team did a wonderful job in replacing my headlight and headlight cover for my car. The price was affordabe and his team got the job done. Tom and his team are also incredibly friendly. I also plan on utilizing their reward club card for return visits. Highly recommended.
Name: G*** J****
Date: 2017-06-01 21:22:21
Rating: 5
Comment: Ive found out about Tuffy Clinton Twp in 2008 and have been coming here since! Tom & Mechanics have been diagnosing & fixing my vehicles for 9 years. I wont go anywhere else. Great service and prices and no shortcuts taken while fixing. He has worked on 6 different vehicles of mine at least (family of 5, somethings always happening!). Highly recommended by me!!....Gene J.
Name: J**** A***
Date: 2017-05-09 22:28:03
Rating: 5
Comment: Everyone here is professional, and they treat you like a person, unlike many of the name brand shops. Tom, the owner, is honest, will work with you, and always goes the extra mile! Nick and Colin provided excellent service. HIGHLY recommend this shop for all your auto repair needs!
Name: A*** M******
Date: 2017-04-09 20:09:40
Rating: 5
Comment: Came to Tuffy for warranty work on the front end suspension of our vehicle. The technicians were very helpful throughout the process, and worked very hard to keep things moving forward with our warranty company. We never felt they were trying to get money out of us or charge us for anything unreasonable. The work itself was done quickly and professionally. I would highly recommend Tuffy for their quality work and high level of service.
Name: G***** H***
Date: 2017-03-07 20:55:50
Rating: 5
Comment: This is the best place to get your car van or truck fixed. Very honest and respectable people work here. Love the free coffee and full cable tv in the LobbyCant wait for my car to break down again. Thats how much I love these guys!!
Name: S****** H***
Date: 2017-03-02 17:47:55
Rating: 5
Comment: I dont trust anyone else with my car needs. They are very accommodating, quick and affordable. The staff is nice and my car leaves there like its a brand new one. I recommend this location to all of my family and friends!
Name: D*** D***
Date: 2015-07-14 23:41:08
Rating: 4
Comment: They do good work but a bit pricey. For new ball joints, control arms and an alignment is over 700 dollars. Found another shop to do the same work for a little less then 500. Thats a decent chunk of change there.
Name: A***** B*******
Date: 2013-03-01 23:22:10
Rating: 4
Comment: I only take my car to Tuffys. The prices are reasonable and I never have issues with their work. When I take my car anywhere else something goes wrong shortly after I get it back. I have NEVER had that problem here. Tuffys is the way to go for me :-)
Name: B B****
Date: 2011-03-24 19:30:14
Rating: 5
Comment: They are Personable. They actually really care about good service and a good deal. My wife and I were a little tight on money and we desperately needed a brake job. The guys at Tuffy gave us a great deal! The have called me, as well, and told me when a problem occurs and if it is something I could fix myself AND they didnt charge me for the diagnosis. I really enjoy the person service they give, and because of it we have been come for ten plus years! From: Steve and Farrah.
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Name: E* W
Date: 2023-12-27 02:00:37
Rating: 5
Comment: Pretty straight forward replacement of coolant hoses..... appreciate the honesty in keeping the parts/ labor cost real!