Tuffy Tire & Auto Service Center

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Name: M******* S*****
Date: 2024-02-17 17:41:18
Rating: 5
Comment: I have came here for lots of different services. They do a great job every time.

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Name: L* T********
Date: 2024-02-16 15:51:13
Rating: 5
Comment: I came in last week to get my break light replaced and it couldn’t have been a better experience. Everything was quick, easy, and inexpensive. The people working were fantastic and super helpful. They definitely made this an easy and stress-free experience. I would definitely come back here for whatever future car needs I have, as they did an amazing job.

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Name: A G***** U***
Date: 2024-02-15 19:14:52
Rating: 5
Comment: Good place

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Name: A** A**
Date: 2024-02-13 16:52:44
Rating: 5
Comment: Great staff, very helpful! They took care of my caliber that had a broken bolt. I really appreciate them and recommend people to visit their shop!!

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Name: T**
Date: 2024-02-13 00:41:41
Rating: 5
Comment: Got me in out same day made it very easy thank you

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Name: B******* W***
Date: 2024-02-10 21:27:05
Rating: 5
Comment: The manger Ted is a Awesome guy I recommend anyone go there. Hell definitely take care of you. You mean his team is awesome.

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Name: m*** d******
Date: 2024-02-08 22:38:35
Rating: 5
Comment: Got me in quickly for a slow leak in my tire. Found the problem & repaired. Great service!

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Name: A****** M*******
Date: 2024-02-08 00:40:05
Rating: 5
Comment: Fast service and a very helpful staff. They do great work here!

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Name: A*** M********
Date: 2024-02-06 22:30:18
Rating: 5
Comment: Ted and Brandon were very helpful. They patched my tire and had me in and out of the store very quickly. I’d highly recommend coming here.

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Name: L****** M******
Date: 2024-02-06 20:56:50
Rating: 5
Comment: Ted is the greatest mechanic Ive ever known he may not know everything there is to know about every vehicle ever but him and his team always get me back on the road without needing to come back for the same thing great guys at the Pennsylvania location 11/10 would recommend

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Name: D**** w******
Date: 2024-01-30 22:45:45
Rating: 5
Comment: My man Ted was great. Absolutely wonderful customer service, got me in out

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Name: B****** H*******
Date: 2024-01-27 20:50:15
Rating: 5
Comment: Stopped by Tuffy today and was surprised by how nice they were and professional too. They put air in one of my tires and let me know I am going to need to replace my tires before long. They were very friendly, courteous, and professional. I will definitely be going back again soon. They do oil changes there too. Love it! Thanks Ted!

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Name: B**** J***
Date: 2024-01-27 04:45:10
Rating: 5
Comment: Discount Tire told me something was wrong with my car and it wasn’t the tire that was the issue. I took it here expecting to have to pay for a huge repair. I call in the morning to see what the damage is. Turns out they did a full inspection and everything was totally fine. They gave me a discount on the inspection. And didn’t try to sell me on ANYTHING. I’ve never had that experience at an auto shop. These guys are honest and don’t try to take advantage of you. 100% will bring my car here for any issues in the future.

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Name: D**** V** O*******
Date: 2024-01-26 22:34:44
Rating: 5
Comment: The vehicle and customer service provided was excellent, will be a return customer.

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Name: A***** F**
Date: 2024-01-26 18:50:28
Rating: 5
Comment: These guys are awesome and were able to fix my tire for me... I highly recommend

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Name: e**** m******
Date: 2024-01-24 22:57:40
Rating: 5
Comment: Have nothing but fantastic things to say about Tuffy!! Have been coming here for years and the consistency in their service is unmatched. Time after time, they continue to demonstrate quality work with extremely competitive prices. They have fantastic communication, spent extra time educating me on everything that was wrong as well as helping me prioritize what absolutely needed to get done at the moment vs. what could wait longer. I believe Ted was the gentleman who helped me this time around — thank you Tuffy!!!

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Name: I**** S***
Date: 2024-01-24 14:02:05
Rating: 5
Comment: You can tell they care! Reliable service at the right price. If you’re in the area with car troubles or need a new set of tires, Tuffy is the spot I’d go first.

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Name: B**** S**
Date: 2024-01-24 13:49:13
Rating: 5
Comment: The best service I ever had at an auto repair shop. Got everything I needed, and very quick as well

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Name: C****** B***
Date: 2024-01-19 20:03:25
Rating: 5
Comment: Got in right away. Very helpful and checked everything out. I would definitely recommend. Owner very nice to deal with.

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Name: T****** D***
Date: 2024-01-15 23:48:54
Rating: 5
Comment: Good service in timely manner. Would return to for future auto repair needs

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Name: a*** g*****
Date: 2024-01-15 18:27:31
Rating: 5
Comment: They were straight shooting and very helpful. They made my car issues as painless as possible, and explained everything I needed thouroughly.

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Name: G******** A****
Date: 2024-01-13 01:08:28
Rating: 5
Comment: Got my brake pads rotors done in a very timely manor by Butch! Thank you!And the manager at the front desk Ted was very helpful and pleasant to chat with wail I waited!Definitely recommend this location based on the lovely staff and speed of service!

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Name: B****** H***
Date: 2024-01-11 17:34:30
Rating: 5
Comment: Great place, they patched my tire quickly and were very friendly.

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Name: K*** D****
Date: 2024-01-10 21:10:16
Rating: 5
Comment: Ted really took care of me. On short notice too! Would recommend to family.

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Name: A**** G*****
Date: 2024-01-08 17:56:08
Rating: 5
Comment: Amazing service and staff! Brought in a truck with a bead leak and Tuffy fixed it right there on the spot for free! We love this place and will definitely be back!

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Name: J****** N****
Date: 2024-01-07 17:32:57
Rating: 5
Comment: Very friendly and helpful. Patched the whole in my tire quickly and for free. Highly recommend!!!!

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Name: Q****** P******
Date: 2024-01-07 15:33:49
Rating: 5
Comment: Great service and excellent staff highly recommended they show love

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Name: t w***
Date: 2024-01-03 14:26:05
Rating: 5
Comment: 1st time out at Tuffy in Pennsylvania ave. Got a pre-purchase inspection here and the staff were very informing and receptive to questions. Seem like genuinely good people who enjoy what they do.

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Name: J***** W*******
Date: 2024-01-02 17:02:50
Rating: 5
Comment: Very fast, same day service. In and out in the blink of an eye for a tire repair. Highly recommend. Manager was very professional.

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Name: T** T******
Date: 2023-12-31 19:59:45
Rating: 5
Comment: Fixed my tire super fast, even got me in while they were closing, super friendly staff. Highly recommend.

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Name: H**** H
Date: 2023-12-31 18:13:44
Rating: 5
Comment: Awesome place - super nice guys fixed our tire in no time flat - highly recommend!!

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Name: A** A*****
Date: 2023-12-31 17:58:21
Rating: 5
Comment: Amazing, fast kind service! Got me right in and fixed my tire right away!! I couldn’t be happier!!!

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Name: J**** M*******
Date: 2023-12-30 03:50:11
Rating: 5
Comment: Service was superb this is the second time I have brought my buick here and both times were so smooth. Thank you 😊

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Name: J***** H****
Date: 2023-12-29 20:30:32
Rating: 5
Comment: Very nice and excellent service. The manager was very nice and helpful. I would highly recommend this place for car repairs

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Name: S**** C********
Date: 2023-12-29 20:27:05
Rating: 5
Comment: Fast friendly service. FREE tire rotation within 15 minutes.

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Name: J**** G******
Date: 2023-12-29 17:39:52
Rating: 5
Comment: The guys were amazing! They drove it, assessed the situation and were very honest. They pointed out things I wasnt aware of especially when I was told by other mechanics everything was fine. Service was fast and efficient! I appreciate them and will gladly go back to them! Kudos! Shout out to the team! Youre awesome!

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Name: A*** P****
Date: 2023-12-24 15:31:42
Rating: 5
Comment: Wonderfully nice humans!! Fixed my flat for me for no charge on Christmas Eve and saved the holiday!! Id give more stars if I could!!

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Name: A******* W*******
Date: 2023-12-23 21:53:01
Rating: 5
Comment: Professional service given by each staff member! Fast and accurate service! My heroes today!!

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Name: j***** _******
Date: 2023-12-23 21:50:09
Rating: 5
Comment: Friendly

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Name: A* M***
Date: 2023-12-23 17:37:16
Rating: 5
Comment: Went to there today service was great merry Christmas

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Name: J*** M*******
Date: 2023-12-22 19:17:37
Rating: 5
Comment: Very good & personal service here.

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Name: K**** C******
Date: 2023-12-22 17:14:12
Rating: 5
Comment: Mechanics where professional and had me in and out within a reasonable time. I will be going back!

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Name: E**** S****
Date: 2023-12-21 01:16:35
Rating: 5
Comment: These guys were great and got my issue taken care of right away with a minimal waiting period.

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Name: C******** K*****
Date: 2023-12-17 20:50:04
Rating: 5
Comment: Very helpful and kind workers. Patient. Helped me with all my questions. Theyre working very hard in there and the free tire plug for the Google review is such a blessing, especially since they dont have to do that but its appreciated and I recommend this place to anyone who wants a quality job done at a lower price then other car lots and/or body shops. My wife and I left very happy and satisfied with the service we received.

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Name: A****** P*****
Date: 2023-12-15 19:58:38
Rating: 5
Comment: I love the service I love the help that James Burton gave me and everything was done and I have no complaints

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Name: K***** G******
Date: 2023-12-15 19:58:27
Rating: 5
Comment: I have to give a big thanks to Jim Burton for the service was quick and efficient and he was very helpful. Thanks again and merry Christmas from my family to yours!

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Name: A******** L****
Date: 2023-12-15 19:38:06
Rating: 5
Comment: Great experience there. Very speedy very friendly. They are truly all real professionals especially the store manager Jim . I strongly recommend.

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Name: D*** W*****
Date: 2023-12-15 18:21:37
Rating: 5
Comment: Had to make an unplanned stop today. My tire was going flat. So So glad I stopped here. They guys were great. And I was on my way quickly

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Name: M*** G
Date: 2023-12-10 06:06:40
Rating: 5
Comment: Prompt excellent service!!!

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Name: N****** D***
Date: 2023-12-08 15:32:05
Rating: 5
Comment: My family has been coming to Tuffy for years and it’s always a pleasure . Got me in for an oil leak super quick and easy , Jim and his team are so nice and helpful , they keep you in the loop with what’s going on with your vehicle and make sure you’re satisfied . Will always recommend Tuffy

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Name: W*** M****
Date: 2023-12-03 02:30:01
Rating: 5
Comment: Replaced all 4 of my brakes and did a brake flush. I had no ride to get me home before they completed the work at 6 so Jim had one of the technicians Charles bring me home then pick me up the next morning when the work was complete. That is great service! My car is safe now and no squeaky brakes or grinding rotors. Let them help you out!

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Name: S***** A*****
Date: 2023-11-30 03:11:42
Rating: 5
Comment: Very friendly people willing to help out. I will definitely recommend them.

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Name: D***** A****
Date: 2023-11-25 18:05:06
Rating: 5
Comment: Provided me great service literally saved my day thank you guys so much !!

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Name: Y***** N****
Date: 2023-11-23 05:20:23
Rating: 5
Comment: Great place and friendly staff. They took care of me and didn’t charge me for the diagnosis service. I recommend this place to everyone!!

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Name: J***** L****
Date: 2023-11-21 21:26:46
Rating: 5
Comment: They fit me in to patch my flat tire and put it back on my car with no appointment. Great service!

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Name: C***** F
Date: 2023-11-19 21:10:06
Rating: 5
Comment: Charles and the team provided quick efficient service, making sure my issue was promptly resolved. Definitely going to come back!!

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Name: W***** N***
Date: 2023-11-15 03:26:03
Rating: 5
Comment: Made my day! Jim honored the coupon that brought me in even though he hadn’t seen it before. Charles made sure my Caddy was taken care of properly, going above and beyond the call of duty. Great business with people that care.I intend to bring the family vehicles to them starting with my daughter’s Escape this week.Hard to find a gem like this these days! 5 stars!

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Name: Y***** T*******
Date: 2023-11-14 20:07:46
Rating: 5
Comment: Nice job just change my battery and brake pad

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Name: r****** f******
Date: 2023-11-14 16:52:53
Rating: 5
Comment: These guys are honest.I had a dealership tell me my front brakes were bad, and they would replace my pads and rotors for $800. I went to Tuffy and they did a thorough inspection and told me my brakes were good.

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Name: A**** I****
Date: 2023-11-09 17:15:31
Rating: 5
Comment: Fair competent service. Charles was especially helpful.

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Name: A**** R****
Date: 2023-11-07 14:28:13
Rating: 5
Comment: I am really pleased with the repairs they did. Excellent quality of work. but most importantly excellent customer service where they treat to professionally unlike the previous place I went to that made feel so unwelcome. This is what makes the difference between a place that wants your business and ones that dont. I will definitely be back here next time my car need repairs

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Name: C****** R***
Date: 2023-11-06 23:01:36
Rating: 5
Comment: Thank you for the last minute squeeze in and all the wonderful service! 10/10

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Name: L******
Date: 2023-11-06 17:59:15
Rating: 5
Comment: Excellent experience!. Helped me with dragging piece underneath the car. They were able to fasten and secure it to make it safe for me to travel. Great personalities, felt safe and comfortable. THANK YOU TUFFY TIRE!

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Name: M****** S***
Date: 2023-11-06 16:29:41
Rating: 5
Comment: Charles and Joe took amazing care of us. Great shop. Thanks guys

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Name: G**** D***********
Date: 2023-11-06 13:35:08
Rating: 5
Comment: This place is great! Had me in and out within 20 minutes! Had to get a tire patch and they saved me not only a lot of money by having a cheap fix but the time they saved me allowed me to not miss work!

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Name: T*********** L******
Date: 2023-11-06 13:19:31
Rating: 5
Comment: Prompt service. I had a flat on the way to work, and knowing I was in a rush they plugged the tire and got me back on the road very quickly!! A+ service!!

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Name: M******* K***
Date: 2023-11-06 01:34:35
Rating: 5
Comment: Great service! They squeezed me in on a Sunday to help with a tire leak even though I didnt have an appointment. They were excellent about keeping me informed of what was going on with my car and were very thorough in their checks. I felt like the employees genuinely cared about my issues and wanted to make sure my car was in the best possible shape.

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Name: J******* R***
Date: 2023-11-04 14:57:15
Rating: 5
Comment: They are very nice and example everything to the customer to understand. The manager is very nice and understands the customer needs.

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Name: J****** G**
Date: 2023-11-04 14:36:30
Rating: 5
Comment: Great service, really good people. Jim was a very down to earth and helpful person.

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Name: e**** n*****
Date: 2023-11-03 18:01:10
Rating: 5
Comment: I arrived here due to a internet search. And I strongly recommend this place, not only did I get awesome customer service and a great price but the work on my car was was done in a very timely fashion . I want to give a special thank you to the man running the establishment, his name is Jim. He was super friendly and answered more questions than I asked. Thanks again TUFFY , 5 STARS from me .

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Name: M****** C*******
Date: 2023-10-31 16:52:57
Rating: 5
Comment: Very informative about my car, professional, and nice

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Name: D***** F*****
Date: 2023-10-27 13:38:38
Rating: 5
Comment: Jim, the New Manager...He is Awesome and Honest!! They found the problem and got me right in and out. Great Guy, I would Highly Recommend Him and His Crew..Thanx Jim🤗

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Name: A** T*****
Date: 2023-10-21 17:50:02
Rating: 5
Comment: I went to Tuffy on Pennsylvania and it was my first time there. I had brakes grinding and needed it looked at asap. They fit me in and fixed my brakes that same visit. I even saved money because they were running a special on brake pads and rotors. It was a ‘Win’ in my opinion and I will be returning as a happy customer if ever needed in the future. Thanks again for your service Mavis/Tuffy.

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Name: A***** H****
Date: 2023-10-14 17:29:43
Rating: 5
Comment: Great customer service. Needed a quick patch for my truck tire and they got me in and out

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Name: A***** F**
Date: 2023-10-12 19:59:43
Rating: 5
Comment: Very professional team. Got me in and out and answered all my questions. Will definitely be returning next time I need my tires worked on.

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Name: B**** L*
Date: 2023-10-10 15:12:01
Rating: 5
Comment: Great experience. Highly recommend, new manager was very helpful and considerate

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Name: B**** B****
Date: 2023-09-30 15:45:26
Rating: 5
Comment: Don is awesome! Went in to fix a tire with a nail in it! Fix it within half an hour; no crazy up charge and was very hospitable the whole time!

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Name: B** J******
Date: 2023-09-23 18:50:48
Rating: 5
Comment: Highly recommended. I am a longtime customer at Tuffy, and the team there has always done a great job taking care of my vehicles. On several occasions I know they have gone above and beyond, and I always feel like I am being treated fairly. I will keep coming back as long as they keep my old cars going down the road!

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Name: D****** A*******
Date: 2023-09-17 19:18:54
Rating: 5
Comment: George the Tire Technician and Joe the Assistant Manager really went above and beyond for me, especially being it was on a Sunday, to help get my tire in working order! Thanks guys for your kindness and help!

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Name: M***** M******* O** -
Date: 2023-09-15 22:21:40
Rating: 5
Comment: Jim and Mike was awesome! Definitely would go again if need be.

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Name: J*****
Date: 2023-09-14 14:07:28
Rating: 5
Comment: Great and quick service, highly recommend.

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Name: W**** V******
Date: 2023-09-13 15:13:32
Rating: 5
Comment: George and Kevin were awesome! Fixed my tire in no time at no charge! Very professional!

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Name: L**** L***
Date: 2023-09-10 14:44:21
Rating: 5
Comment: Don at Tuffys took really good care of my vehicle for a tire issue was fast and very kind people. thank you Don will be bringing my car back if need be

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Name: J** L*******
Date: 2023-08-27 23:35:31
Rating: 5
Comment: DON AND JOE WAS AWSOME THEY GOT My CAR IN AND OUT IN LESS THAN 24 BUSSINESS HOURS

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Name: D S******
Date: 2023-08-26 18:36:07
Rating: 5
Comment: Don and staff made me feel good about have my car repaired

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Name: V******* T*****
Date: 2023-08-25 15:51:45
Rating: 5
Comment: Don was really helpful got me in and out !

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Name: K**** L*******
Date: 2023-08-22 23:06:42
Rating: 5
Comment: Great price and fast service on my Cadillac Escalade. They are professional and worked with me on the repairs that I needed. I will definitely be returning to them in the future.

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Name: C**** R**
Date: 2023-08-22 20:58:15
Rating: 5
Comment: Great service and workmanship. Very professional and got me back on the road in a timely manner. 🙂

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Name: D****** G******
Date: 2023-08-18 15:21:43
Rating: 5
Comment: Awesome experience I was in and out. The best service I ever received.

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Name: C****** C*** S*****
Date: 2023-08-01 21:28:05
Rating: 5
Comment: Don and Harold were quick and professional and I will definitely be back!

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Name: M****** A*******
Date: 2023-08-01 16:47:51
Rating: 5
Comment: Don and his team were professional and very helpful getting me back on the road after i ran a flat due to a nail. 10/10 Will be back for any tire and auto service needs.

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Name: D******* P******
Date: 2023-07-30 18:50:23
Rating: 5
Comment: We ran over a nail on a Sunday afternoon. Tuffy got us right in and in 30 min got it done. Even better.. they did it at no cost! We are so appreciative. Thank you Tuffy S. Lansing

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Name: j**** G*******
Date: 2023-07-17 15:32:23
Rating: 5
Comment: Tuffy on Pennsylvania street in Lansing gave me good service. They assessed what was wrong and told me when to pick up my car. Very friendly and knowledgeable staff.

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Name: M****** G*****
Date: 2023-07-09 20:00:16
Rating: 5
Comment: Great place took my truck down there to have my valve stem changed it was really good price and great people

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Name: T** K********
Date: 2023-07-06 13:31:44
Rating: 5
Comment: Outstanding service, helped us out on vacation with a nail. Got us back on the road in 10 minutes. 😃👍🏼

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Name: S**** T*****
Date: 2023-07-03 20:34:39
Rating: 5
Comment: Great place to get your vehicle fixed, very friendly. And reasonable price.

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Name: c****** m******
Date: 2023-06-27 23:05:47
Rating: 5
Comment: Fast appointment and good job with my tires .

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Name: C**** S******
Date: 2023-06-25 20:17:57
Rating: 5
Comment: Literally saved my life!! Gave me a great deal on a tire and install. Great people

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Name: A**** A****
Date: 2023-06-24 16:26:16
Rating: 5
Comment: First time visit to Tuffy Tire & Auto on S. Pennsylvania. I needed new front brakes and rotors. Great customer service at a fair price. They earned a repeat customer who will recommend their business to family and friends.

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Name: H** S******
Date: 2023-06-24 00:20:50
Rating: 5
Comment: Great service fair prices

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Name: L**** R*****
Date: 2023-05-30 20:57:46
Rating: 5
Comment: Don and the guys are the best at what they do. I’ve been coming here for many years. Honest - competent- always courteous and helpful. Best mechanics in town. No question!

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Name: G P***
Date: 2023-05-22 21:47:38
Rating: 5
Comment: These guys were phenomenal. I was passing through to Pittsburgh near closing time and got a flat. I called them and they said to come up and they’ll look at. Within 30 minutes they plugged my tire and got me on the road again. I truly can’t thank them enough. I’ll be able to get home tonight because of them after a long day. I highly recommend you go there. Not just good at what they do, but good people.

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Name: K**** H*********
Date: 2023-05-19 20:21:45
Rating: 5
Comment: Brought my van here last year when the brakes were making sounds. they checked it out and let me know it was normal for ceramic pads to squeek from time to time. no charge for the check up.I was impressed, so when my car started making sounds and the brakes were acting up I brought it in.the job was done in an average time frame. not super quick, but completely acceptable.the price was good as well, comparable to other shops.the manager Don, knows his job, and does it well. He keeps the shop working and the cars rolling.Ill be bringing my van here soon when the brakes actually do go bad.

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Name: D****** R***
Date: 2023-05-17 21:03:10
Rating: 5
Comment: I really want to recognize Joe, Don, and Jonah, for their wonderful and dutiful service! My dilemma pertaining to my car was solved today, and I am most grateful! I trust the gentlemen at Tuffy implicitly, because theyre always fair and transparent. I highly recommend taking your automobile needs to them! Thank you, Tuffy, for everything!

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Name: P*** D*****
Date: 2023-05-12 19:32:41
Rating: 5
Comment: Don is always great!

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Name: e*** h*****
Date: 2023-05-06 11:38:30
Rating: 5
Comment: The guys here are very nice and professional. Dropped off my van for a tune up and a few short hours later it was done. Definitely recommend this place to other people who need work done on their vehicles.

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Name: A***** A*****
Date: 2023-04-27 21:47:19
Rating: 5
Comment: Joe, Mike, and Don did an amazing job of taking care of my flat repair!

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Name: E**** R
Date: 2023-03-31 23:23:34
Rating: 5
Comment: Just had a great experience with Don and his staff Mike really took care of my Jeep highly recommend these guys

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Name: A***** H******
Date: 2023-03-21 13:17:09
Rating: 5
Comment: Don took really good care of me after I went for an oil change and my transmission oil cap was not put back on. He made sure to make things right. He sent a tow truck to get my car and also consulted me on some issues with my car and fixed it for free. I’m very appreciative to Don and his team for fixing my issue in a professional and timely manner. I would recommend this oil change and auto service because they make things right and value their reputation and reliability with customers. Thanks much Don!

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Name: R***** W*****
Date: 2023-03-10 15:21:11
Rating: 5
Comment: I recommend this shop to my family and friends. Always great service!

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Name: E******* B******
Date: 2023-03-06 14:15:45
Rating: 5
Comment: I just took my car there this morning. Both front desk and Don were very kind. Knowing Dons experience (20+ years), gives me confidence that my car is in good hands. Not only his experience, he is also very personable.

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Name: M******* M
Date: 2023-02-25 16:15:22
Rating: 4
Comment: Took my car in with an exhaust problem. Big thanks to Butch who diagnose, got the part and fix it the same day. The pricing was affordable and the staff very friendly.

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Name: C* C*
Date: 2023-02-11 18:08:11
Rating: 5
Comment: Joe was honest and helpful even though they were busy.

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Name: H**** G
Date: 2023-01-31 16:21:15
Rating: 5
Comment: We come here now for all of our auto services! Don is such a wonderful person. He is always happy to explain any process to us, answers our questions, always happy to see us. So many locals appreciate Don at this location, he has been helping Lansing residents for years. We wouldnt go anywhere else! Thanks so much Tuffy and Don for amazing service and for your kindness!

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Name: D******* E***
Date: 2023-01-31 15:44:26
Rating: 5
Comment: I tried to shop around and see if I could have a shop that would help me with a budget, to fix the noise that was coming from the rear tyre of my newly acquired Honda Crosstour. Tuffy Tire & auto service here in Lansing south did help me with that. Don went above and beyond to make sure my car was fixed. We also had Excellent conversation post repair. Nice guys working there.

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Name: R*** o********
Date: 2023-01-30 20:27:36
Rating: 5
Comment: As always work was performed as suggested and done on time as mentioned,work done on vehicle was exceptional and most excellent,staff was always courteous

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Name: K**** D***
Date: 2023-01-25 12:38:48
Rating: 5
Comment: Took my vehicle to Tuffy on the recommendation of a friend. They were able to diagnose, order the part, and repair my car in less than a day. Very happy. Ill definitely go back when my car needs service again.

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Name: N*** H****
Date: 2023-01-17 23:39:13
Rating: 5
Comment: Just had a great experience with Don and his staff. Brakes started grinding and I needed them fixed ASAP. Called Don at 11:00 am. He got me in at 1:00 pm. I picked up my car with all new rotors, brakes, and an oil change at 5:30 pm. He showed me exactly what was wrong, what I needed, and helped me get it all put on a payment plan. I will definitely come back.

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Name: P***** S******
Date: 2022-11-16 20:02:45
Rating: 4
Comment: Purchased tires. Manager was very polite and helpful

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Name: D*** S*******
Date: 2022-10-04 14:47:16
Rating: 5
Comment: Peace of mind is worth a lot, but they didnt charge me anything when the problem I suspected turned out to not be a problem. Plus, they gave me answers to a car puzzle Ive been dealing with for two years. Ill definitely be back and be recommending their services. Thanks guys!!!

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Name: G******** F*******
Date: 2022-08-17 22:51:07
Rating: 5
Comment: Very knowlegeable, personable and friendly people operating this auto garage.The office manager got me scheduled for a same day repair while I waited.Kudos to the mechanic for giving me a visual inspection of the condition my front brakes and being able to ask questions about the needed repairs--it mattered.Fi nally, thank you to the manager of this Tuffy (Lansings Pennsylvania location) for making my repair bill a little more appealing and affordable.

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Name: M*** E*****
Date: 2022-08-16 20:40:16
Rating: 5
Comment: In and out in good time. Fixed what needed to be fixed and didnt overcharge.

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Name: T***** W****
Date: 2022-08-04 14:55:42
Rating: 5
Comment: Great work over the top

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Name: e*****
Date: 2022-07-09 15:12:35
Rating: 5
Comment: I always receive excellent customer service at a fair price.

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Name: k**** r*****
Date: 2022-06-30 10:40:20
Rating: 5
Comment: Don is the best! Im very selective on where I take my truck for service. I needed some exhaust work done and a friend said I should go see Don at Tuffy. I found them down to earth and very helpful. highly recommend!

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Name: B**** J******
Date: 2022-06-23 23:47:10
Rating: 5
Comment: I was quite pleased with the service I received. Don and his staff are very helpful and thorough. I definitely trust this establishment, and I highly recommend taking your automobile for maintenance.

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Name: B****** F**
Date: 2022-06-19 13:06:44
Rating: 5
Comment: After a disappointing diagnostic experience at Midas, Don at Tuffy found and addressed a problem with the brakes on my Dodge for a reasonable price in a short amount of time. As long as I’m in Lansing, this is the only place I’ll take my cars from now on.

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Name: G*** P******
Date: 2022-06-18 21:07:25
Rating: 5
Comment: I went out to my car at about 1pm to run some errands to find a sizeable coolant leak under it. In a panic I called Will at Tuffy. Will was extremely friendly and professional in taking my car a mere 15 minutes later to get it fixed. My car is a bit rough and I am waiting to purchase a new one once the market has cooled off a bit so I really just needed my coolant leak repaired, not any of the other issues I have been having resolved. Will understood this and did a wonderful job addressing my concerns. The time frame he set was astonishing, I got my car back a mere 4 hours later with the leak completely fixed! I was amazed. I have had other mechanics quote me upwards of 10 days, car-less mind you, to have my other concerns addressed. Will also provided me with an extremely fair price. The market has been really tough the last few months and it was such a relief when he quoted me the repair prices. Michael did the repairs and the leak is gone! With the work that Michael did and the timely, professional, and friendly service Will provided me I will be sure to turn to them first when, not if, my car breaks down again in the future or when I hopefully purchase a new one. I will be sure to recommend them to friends and family whenever they are having car issues as well. 5 stars for this incredible service.

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Name: N***** G******
Date: 2022-06-14 16:44:40
Rating: 5
Comment: My final cost for my tuneup was lower than the estimate and the car runs better than when I bought it! I truly get the impression that these guys really care about their customers. Thank you Will and team!

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Name: X***** L*
Date: 2022-06-08 18:54:54
Rating: 5
Comment: Very nice person!

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Name: M****** P**** J*
Date: 2022-05-20 23:22:16
Rating: 5
Comment: Technicians were good at what they do and honest with me. Very satisfied. Truck runs like a new truck. Thanks Dale

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Name: B******
Date: 2022-04-14 22:46:39
Rating: 5
Comment: Great service. Great price. Great people. Thank you.

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Name: i*** h******
Date: 2022-03-11 00:25:10
Rating: 5
Comment: Honest fair shop

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Name: D**** O**
Date: 2022-03-10 23:47:08
Rating: 5
Comment: Honest, honest honest! I really like this place

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Name: D**** K****
Date: 2022-01-26 21:28:14
Rating: 5
Comment: Great people

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Name: R**** G****
Date: 2021-12-27 18:55:00
Rating: 5
Comment: I was very impressed with their service.

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Name: D***** S******
Date: 2021-12-14 19:47:45
Rating: 5
Comment: Very nice and easy to talk to

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Name: D***** B*****
Date: 2021-11-13 14:43:31
Rating: 5
Comment: Very nice workers,fix my noise in the back of my car,I appreciate it so much , a happy wife and a Happy life , Thank you very much Tuffy

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Name: R***** G****
Date: 2021-10-27 23:21:00
Rating: 5
Comment: I was very impressed with the professional and polite service I received, both on the phone and in person. The repair was solid and done in less than 24 hrs. I definitely recommend Tuffy Lansing.

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Name: N***** B****
Date: 2021-06-08 21:23:53
Rating: 5
Comment: Love Don he is really nice and reliable! Car runs great after getting fixed

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Name: R** O********
Date: 2021-05-13 21:24:42
Rating: 5
Comment: Good shop, friendly and worked to save you money. Good workmanship

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Name: F***** P***
Date: 2021-05-11 23:35:17
Rating: 5
Comment: Frieda ParrFrieda Parr2 reviews7 hours agoNEWI went this location of Tuffy today to have my muffler exhaust system checked out again after being told by Tuffy on Grand River in E Lansing that they didnt have time to check my car on repairs they did in January 2021. Tuffy location on Pennsylvania were very nice and took me right in. Manager Mike W explained to me that Tuffy on Grand River didnt do a very good repair for the price I paid at the time. He showed me parts that werent replaced that should have been the 1st time. Luckily my warranty is still valid. They redid and replaced the parts the right way. I will never go back to Tuffy on Grand River again. I will continue my service at Tuffy on Pennsylvania from now on. Great customer service.

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Name: F**** H*******
Date: 2021-05-11 20:50:17
Rating: 5
Comment: Fast very friendly great service

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Name: B** H***
Date: 2021-05-08 01:38:49
Rating: 5
Comment: Ive been taking my vehicles here for years. Look at all the positive reviews! All earned! Today I was waiting for Don as he was busy checking out other customers - nothing but thanks and positive comments from everyone in there. Great place!

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Name: G**** K** G*****
Date: 2021-03-21 03:29:25
Rating: 5
Comment: Don is an absolute treasure, he takes the time to explain to you whats going on and makes sure you understand before any work is done. I cant recommend this specific store enough!

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Name: C****** C*
Date: 2021-01-08 20:59:13
Rating: 5
Comment: Extremely happy with every aspect of service. Quick turnaround and reasonable prices. From the time I called for general information on replacing my brakes, to the quote for service, through retrieval of my car, Don was very pleasant and professional. I never once felt pressured into any other service or product! I definitely will be a repeat customer and will recommend to others!

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Name: T***** F*** (**********
Date: 2020-11-23 20:33:06
Rating: 5
Comment: Quick service and quality work

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Name: T***** Y****
Date: 2020-10-28 16:58:12
Rating: 5
Comment: Exceptional staff. Knowledgeable mechanics. Cant go wrong having you vehicle maintenanced at Tuffy on Pennsylvania.

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Name: A**** S******
Date: 2020-10-11 19:51:14
Rating: 4
Comment: Nice, helpful, and very competent

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Name: E* T******
Date: 2020-10-09 12:32:52
Rating: 5
Comment: Great service at reasonable prices.

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Name: L***** L****
Date: 2020-09-26 00:08:10
Rating: 5
Comment: I needed break repair ASAP for my car and they took care of me in a couple hours! I received a courtesy call about what the estimate was.. Turns out, my rotors needed to be changed! They also adjusted the belt and exhaust! All for under $300. Great experience and awesome customer service. I will definitely use their services again in the future.

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Name: G*** F*****
Date: 2020-02-19 21:47:47
Rating: 5
Comment: Great place there honest.

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Name: N****** V******* (***********
Date: 2019-12-20 21:00:51
Rating: 5
Comment: They did such a great job on my brakes that I came back when my wheel bearing needed fixed. Don is fantastic. So helpful and takes the time to explain your options. Great work at decent prices! I highly recommend this location!

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Name: G***
Date: 2019-12-18 19:13:27
Rating: 4
Comment: Great job

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Name: R*** E****
Date: 2019-11-25 20:27:48
Rating: 5
Comment: Got in right on time at my appointment. Desk person was nice as were the mechanics. Went in for work on one tire they did a second at no charge!

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Name: P**** K****
Date: 2019-11-05 15:03:59
Rating: 5
Comment: Good place showed me where my exhaust system was leaking and wrote it up for behind the cat and if need be all the way back

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Name: J*** B****
Date: 2019-10-27 15:12:27
Rating: 5
Comment: Don and the guys are amazing. Kept me informed throughout the whole process of my Excursion being taken care of. It started as a tune up and a little exhaust work, however it turned into a giant job.They did a great job of letting me know what was going on and also price change. Highly recommend them if youre looking for someone who does great work, honest, and takes care of you.

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Name: P****** A****
Date: 2019-09-26 02:27:28
Rating: 5
Comment: Best shop in town

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Name: N***** D***
Date: 2019-09-25 16:55:25
Rating: 5
Comment: Ask For Mike W. He is a amazing mechanic!

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Name: E***** B******
Date: 2019-09-11 17:50:13
Rating: 5
Comment: Wonderful!! Did an inspection and let me come see the undercarriage of my car. Explained things to me very well!

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Name: J**** S*********
Date: 2019-09-10 11:30:10
Rating: 5
Comment: Friendly professional people

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Name: C****** H********
Date: 2019-08-24 21:41:08
Rating: 5
Comment: Tuffy has always been straight forward with what needs to be fixed and doesnt make you feel pressured. The price has always been reasonable with any of our repairs. They have always gotten everything done quickly so we are back on the road in no time. And the communication is great. Thank you guys!

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Name: S***** H***
Date: 2019-08-21 17:11:26
Rating: 5
Comment: Of very pleasant experience

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Name: R***** H*****
Date: 2019-08-15 15:34:48
Rating: 5
Comment: Jim was very helpful in diagnosing the issue I had!

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Name: c******* l******
Date: 2019-07-23 19:11:37
Rating: 5
Comment: The best work. Happy with work done

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Name: J** S*****
Date: 2019-07-12 22:25:18
Rating: 5
Comment: I Appreciate how fast and how much you went above what you needed to do Don!Thank You So Much, Jim

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Name: E****** S****
Date: 2019-04-23 00:53:27
Rating: 5
Comment: Very honest place to have your car fixed.

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Name: A*** R******
Date: 2019-03-30 22:39:42
Rating: 5
Comment: Awesome service! Very Honest and good. Thank you Mike for going above and beyond to figure out the noise I was hearing. Lol!

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Name: F****** S****
Date: 2019-03-30 16:35:48
Rating: 5
Comment: Excellent work, reasonable rates, and quick!

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Name: T***** F******
Date: 2019-03-30 01:26:29
Rating: 5
Comment: Good guys! Knowledgeable and fair.

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Name: K***** Y****
Date: 2019-02-10 22:10:43
Rating: 5
Comment: Very good place to get your auto repairs done by professional people

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Name: D*** G***
Date: 2018-09-26 18:35:00
Rating: 4
Comment: Fast friendly service

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Name: C**** C*****
Date: 2018-08-28 16:49:26
Rating: 5
Comment: Took my dodge over there with an overheating engine and a coolant leak. Turned out the coolant housing was broken. Don and the crew were extremely helpful and got my car fixed quickly. Now it is running perfectly! He performed a full vehicle inspection at my request in addition to the fix and identified worn out rotors on the brakes. Unlike a lot of garages that would have claimed many unneeded repairs and said they were urgent, Don quoted me a good price and said that while it needs to be done, it can wait a couple of months before it becomes urgent. The guys at this shop are honest and hard-working. Their work is high quality and does not break your wallet. I will 100% be coming here for any future car needs and I HIGHLY recommend it to anyone who needs car repairs.

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Name: A*
Date: 2018-08-20 18:22:25
Rating: 5
Comment: I cannot empathize how good these guys are. Don is especially nice. I just came back with my old clunker giving me terrible again, and Don not only talked me through what was going on but was so nice about it. I wish I could leave 5 stars every time I visit.

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Name: A***** V******
Date: 2018-07-30 19:17:05
Rating: 5
Comment: Took a Jeep I recently bought to get inspected, Don and the team did a thorough inspection and pointed out some major mechanical problems with the vehicle. Had they not helped me out as quickly as they did, I would have been stuck with it. I just bought another used car that Im taking there for a steering rack repair. Ill be bringing all of my business to these guys from now on. Knowledgeable and honest, cant ask for much more.

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Name: A** A****
Date: 2018-07-02 18:01:33
Rating: 5
Comment: I like the ice cream here!

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Name: G**** W*******
Date: 2018-06-28 23:13:26
Rating: 5
Comment: While traveling from the Detroit area to Battle Creek our caliper went out. They got us right in and were fair with the price. Sincerely appreciate their willingness to help.

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Name: A**** H***
Date: 2018-05-30 20:04:55
Rating: 5
Comment: They did a wonderful job on my brakes and rotors. Don was absolutely great! I need to get new brakes and rotors on my wifes car and plan to be back on Friday. They know their stuff and dont overcharge you. I would definitely recommend this Tuffy location to anyone.

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Name: j*** m*****
Date: 2018-04-06 21:33:40
Rating: 4
Comment: No pressure, competitive price. Highly recommend.

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Name: E***** C****
Date: 2018-02-22 16:09:03
Rating: 5
Comment: I have always had a great experience at the South Lansing Tuffy - whether I am there for an oil change or auto repair. Don is great to work, and I honestly feel like he has my best interests in mind, which can be hard to come by when dealing with auto repair. I never feel like I am being over-charged. Once, my car was towed to Capital Honda when it broke down on the side of the road, but I took it to Tuffy after being given a new battery and told I would need a new alternator, for which I was quoted an outrageous price. Don took a look at it, and not only did he let me know that I did not actually need a new alternator, but he did not even charge a service fee for it to be looked at. I appreciated his honesty and being up front about something I dont need. I will bring my car to this Tuffy for all future auto repairs!

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Name: R***** C*******
Date: 2017-01-11 01:29:36
Rating: 4
Comment: Great service. Ask for Mike! Good mechanic

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Name: J***
Date: 2016-02-22 18:34:42
Rating: 5
Comment: Tuffy - especially at this location - has always been top flight. Eric, the fellow pictured on this site, proved himself to be honest and straightforward time and again. I have no reason to think those working there today are any different.

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Name: E*** S*****
Date: 2015-05-14 18:23:09
Rating: 5
Comment: Quoted me 1.5 hours for work at $200, finished in 20 minutes at $160. This was after another place told me the work would be $1000.

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Name: D***** N******
Date: 2013-10-07 16:55:57
Rating: 4
Comment: Had a price from the dealership and Midas and the guys at Tuffy worked with me. I dont have alot of money to waste on a car repair. They saved me $ 105 bucks on my tuneup on my car. Thx Tuffy you are trusted people.