Tuffy Tire & Auto Service Center

category: Tire shop, Auto parts store, Auto repair shop, Brake shop, Oil change service
address: 3509 Owen Rd, Fenton, MI 48430, United States
Phone: +1 810-206-2660
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–8:30 PM
Friday8 AM–6 PM
Saturday8 AM–5 PM
Sunday9 AM–5 PM

site: https://www.mavis.com/locations/fenton-mi
rayting: 4.8
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Credit cards,

Name: P*** P*****
Date: 2024-02-19 20:41:21
Rating: 5
Comment: Les and Dan and the techs have always taken good care of vehicles l have brought in for various services

Name: G K**
Date: 2024-02-16 13:28:53
Rating: 5
Comment: These guys ALWAYS take good care of my family and I. They’re always super professional and honest with us. If you need an oil change or service on your vehicle, this is one of - if not the best - in town.

Name: S***** G****
Date: 2024-02-16 12:04:42
Rating: 5
Comment: Matt the tech and Les you both did absolutely amazing. It feels nice to have someone I feel confident in going back for any issues. Everything you guys did yesterday just shows me that you both love your job. Even on long days. Thank you so much.
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Name: L*** K******
Date: 2024-02-13 16:46:44
Rating: 5
Comment: Fast and efficient. Great service! 5 stars!

Name: S***** T******
Date: 2024-02-10 18:47:41
Rating: 5
Comment: The manager of this place is an angel in disguise. I went in for one strut on an old car and knowing I was to take a 600 mile trip he replaced both struts at a discounted price. The fellas there treated me like family and took good care of my car. I would recommend them to anyone anytime. Thanks guys you made my trip to Tennessee so much easier.

Name: J***** w***
Date: 2024-02-09 21:37:29
Rating: 5
Comment: Never have I been to an oil change shop that I will always come too. Customer service is great and a friendly atmosphere.Highly recommend

Name: A***** P******
Date: 2024-02-09 01:06:49
Rating: 5
Comment: Steve was wonderful!!! And the old bald guy told me not to mention him but I’m going to ☺️ both were so friendly and helpful. I’m a forever customer and will refer my friends and family! Thank you!!

Name: L*** G*******
Date: 2024-02-08 01:23:33
Rating: 5
Comment: Excellent service! I’m from out of town and was here to look at a used car. Called Tuffy to see if they would do an inspection. They got me right in. They were so thorough and showed me all the things wrong. We’ve fed up not buying the car. And Tuffy did not even charge. This is old school customer service! Highly recommend!

Name: J********* B********
Date: 2024-02-05 22:02:27
Rating: 5
Comment: The best! My experience with Tuffy’s on Owen Rd has been extremely positive. Dan & his crew are Honest, Professional and the service is Exceptional . How refreshing to find an auto repair shop that puts the customer first. Excellent! Highly recommended!

Name: R***** B****
Date: 2024-02-03 13:18:10
Rating: 5
Comment: Every time we come here, we are met with amazing customer service! They do such an amazing job informing you on what they are doing to your car, and they really want the best for you! They have a clean and organized shop that flows very nicely and they always do what they can to make you feel the most comfortable!! 10/10 recommend

Name: K**** H*****
Date: 2024-02-02 01:16:42
Rating: 5
Comment: Had an underbody panel come loose in a snowstorm. Took it to Tuffy, I got in right away, they reattached the panel, checked my tire pressure and fluid levels, was out in maybe 10 minutes. And, no charge for the visit. Literally, it does not get better than this.

Name: C****** G******
Date: 2024-01-24 16:15:52
Rating: 5
Comment: Amazing service. All friendly

Name: J*** T
Date: 2024-01-23 19:45:48
Rating: 5
Comment: The guys are always so friendly and fast! Best place to go in Fenton hands down.

Name: L A****
Date: 2024-01-22 20:49:17
Rating: 5
Comment: Mother of four under five years all in all car seats. Freezing January winter day, Dan was very helpful! He came right to the car and verified my check engine light. Solved the problem without me once having to leave my vehicle or better yet remove my children from their carseats. Very understanding, Wait personable, very friendly and very kind. Definitely will be going back! Thanks Dan!

Name: c**** s******
Date: 2024-01-20 22:32:06
Rating: 5
Comment: Only place I take all 3 trucks to, great crew, fast and courteous. Today stayed open late for 6 cars outside when we all know thye wanna get out for the playoff game. These guys deserve more than a pizza party.

Name: K***** C******
Date: 2024-01-18 23:39:11
Rating: 5
Comment: Steve and the crew were beyond wonderful. Best oil change experience ever. I will recommend this location to everyone. Restored faith that customer service is still alive!!!

Name: M****** C******
Date: 2024-01-18 23:37:17
Rating: 5
Comment: Excellent service.. Steve and the crew are amazing!!

Name: M****** B**** - I A*
Date: 2024-01-17 17:53:46
Rating: 5
Comment: Dan was amazing, great attitude even understaffed, friendly and cooperative. I got what I wanted done, in a timely manner, and at a great price. What more could one ask for? 😊👌🏽

Name: I**** L*****
Date: 2024-01-16 00:46:53
Rating: 5
Comment: Eric hi is the best save me from freezing this winter

Name: B*** L****
Date: 2024-01-13 17:16:47
Rating: 5
Comment: Mat was very helpful in helping me with my issues on my car thanks mat.

Name: M***** A******
Date: 2024-01-13 15:44:50
Rating: 5
Comment: Took my car in to find the source of a coolant leak. They found that my radiator was leaking and would need to be replaced. Parts were ordered and my car was back on the road the next day. Dan took me home while my car was being worked on and then he picked me up the next day when my car was done. Im very grateful for the superior customer service I received and for being treated with kindness and respect. Huge thanks to Dan and his entire crew!

Name: J****** L*****
Date: 2024-01-12 23:19:02
Rating: 5
Comment: Helped us out of towners in the middle of a snowstorm right at closing on a Friday night when our tire went flat. Incredibly kind. Great service.

Name: A***** C*****
Date: 2024-01-10 17:20:05
Rating: 5
Comment: Will never go anywhere else for my oil changes. The entire staff is wonderful and would highly recommend. The assistant manager Steve in Fenton goes above and beyond. Very professional.

Name: E***** B****
Date: 2024-01-07 19:10:45
Rating: 5
Comment: Tony replaced the belts and starter on my very well-used 2010 Toyota Corolla. Its been almost a month since the work was done and my car runs great. Tuffy staff communicated well to let me know what my car needed, and treated me and my old beater car with respect.

Name: A*** H*****
Date: 2024-01-06 16:05:38
Rating: 5
Comment: These guys are amazing! Thank you for all you do!They are so fast and today they noticed my battery wasn’t screwed in properly and offered to tighten it up for me!Also they have free cookies!

Name: J*** M****
Date: 2023-12-29 19:25:18
Rating: 5
Comment: Love coming here. Always great service!

Name: P*****
Date: 2023-12-29 19:10:26
Rating: 5
Comment: Quick and easy, and great customer service. Good pricing too!

Name: T****** S*****
Date: 2023-12-22 22:32:44
Rating: 5
Comment: The best people I know around, and they will make you safer before you came in.

Name: B*** O********
Date: 2023-12-21 05:09:22
Rating: 5
Comment: Very nice people and very quick when it comes to getting repairs.

Name: B****** J******
Date: 2023-12-19 22:55:39
Rating: 5
Comment: Tuffy Tire in Fenton is best! Theyre honest, quick, great with communication, and have very fair pricing! The staff is unbeatable!! Special shout out to MIKE who fixed my tire tonight! Youre a lifesaver!! 🙂🙌🚗💨

Name: J******* W*****
Date: 2023-12-19 20:15:40
Rating: 5
Comment: This is one of the best places to get your car serviced. They can handle most everything that the Subaru dealership can do at a cheaper price, including the 60,000 mile service. In addition, they have been able to repair our corroded broken suspensions that have been abused by Michigans roads. Great place, great service.

Name: S** A****
Date: 2023-12-15 22:53:16
Rating: 5
Comment: Knowledgeable, professional, friendly. They treat you like family!

Name: N****** S*******
Date: 2023-12-14 13:41:19
Rating: 5
Comment: This place is amazing no matter how busy or stressed they could be they are all very nice and understanding. As 16 year old girl I was very worried about being over charged and judged if I told them no to something or didn’t understand what they were saying. But I am 18 now and they have never done that they always are willing to help and explain everything. This place is amazing for oil changes.

Name: J*** S*****
Date: 2023-12-13 13:18:37
Rating: 5
Comment: Awesome job this morning as always. Best place in town!

Name: J*** K***
Date: 2023-12-13 00:37:49
Rating: 5
Comment: Fantastic service. Dan got my car right in and let me know as soon as they got it up, the muffler needed to be replaced. He had to wait on parts, but I still got it next day. Thanks so much, you have a new customer!

Name: J******* L*****
Date: 2023-12-13 00:18:16
Rating: 5
Comment: Hands down the best place to get your car serviced! Fast, friendly, fair and truly care about the customer. I will now be a life long customer and tell everyone I know to come here. Management is wonderful and I am just so thankful to be back on the road knowing my vehicle is fixed and safe for my family! ❤️

Name: C***** W****
Date: 2023-12-10 17:53:08
Rating: 5
Comment: Steve did a great job with our oil change. As well as making us laugh while the service! I recommend coming here; not even for the free cookies! My boyfriend has been coming here for 3 years and won’t go to another company!

Name: C**** G****
Date: 2023-12-09 21:43:11
Rating: 5
Comment: Excellent staff, very knowledgeable and friendly. In and out in no time

Name: t***** m*******
Date: 2023-12-09 19:04:25
Rating: 5
Comment: I came back 3 times just to have service from you. The line was long.

Name: Y***** F******
Date: 2023-12-09 15:20:26
Rating: 5
Comment: Tony was awesome. I didnt have to wait too long!

Name: M******** B******
Date: 2023-12-06 18:41:11
Rating: 5
Comment: First time going here after going to Valvoline in Grand Blanc for 6+ years and it was a great experience. The employees are wonderful and I will definitely be switching over to Tuffy.

Name: K**** W******
Date: 2023-12-06 17:56:29
Rating: 5
Comment: I’ve been coming here for over 5 years, when it use to be PDQ. As a female, I use to go to other places and the employees would always make me feel dumb for not knowing things about cars. Every time I come to Tuffy Tire & Auto Service, I’m treated with a smile and and very friendly staff, even when I accidentally spray someone with windshield washer fluid when told to flash my brights. Dax the manager has a great attitude and likes to be silly at work and Steve missed his calling as an auctioneer, but I’m happy that he’s working here! I tell everyone about how friendly and funny the staff is here.

Name: J****** C*******
Date: 2023-12-06 17:22:03
Rating: 5
Comment: Today Dax and Steve were so helpful and made me laugh at my visit. So nice and super funny. They have the best cookies in the world and better then my mom’s cookies.

Name: C**** P*******
Date: 2023-12-03 21:40:47
Rating: 5
Comment: Dax was awesome! Stopped in for an oil change. Great service. Cleaned my windshield and knew exactly what to do. Honest guys.

Name: H***** B****
Date: 2023-12-03 00:54:33
Rating: 5
Comment: Amazing service, no other place I’d ever get my oil changed, even helped with my head light.

Name: J******** H***
Date: 2023-12-02 21:45:18
Rating: 5
Comment: Great, fast, and friendly service at a good price. Will stay a returning customer in the future!

Name: D******* C*****
Date: 2023-11-29 14:01:08
Rating: 5
Comment: Love this place!! All the guys that were working were just amazing, fast & friendly!! I love bringing my cars here 🥰 I would give more than 5 stars if I could! Thanks for the great service! (Dax, Shawn & Jordon are fabulous)

Name: T*** M****
Date: 2023-11-28 23:04:14
Rating: 5
Comment: ALWAYS have gotten Excellent Service... went in at closing time and Les took me right in...Dan is great also...Thank You 🤩

Name: T** W***
Date: 2023-11-27 19:54:57
Rating: 5
Comment: Noah and Dax did an awesome job on our Silverado! Very professional and courteous guys. We will be back soon!

Name: S**** R***********
Date: 2023-11-27 15:58:00
Rating: 5
Comment: Thank you so much Dax and noah for the oil change and all the valuable informationNumber 1 spot for oil changes in Fenton couldn’t be happier with there service 5 stars for them

Name: B**** C***
Date: 2023-11-25 15:27:07
Rating: 5
Comment: I have always enjoyed having all of my vehicles serviced here. The staff is professional and polite. The prices are fair and I rarely ever have to wait. Keep up the Great Work and I will be back.

Name: C***** M*********
Date: 2023-11-19 17:27:00
Rating: 5
Comment: Very kind people! Only place open on a Sunday. We were in, and out within 10 minutes!

Name: S***** a*****
Date: 2023-11-18 17:35:50
Rating: 5
Comment: Excellent service as always .Best place for car service ,good staff10 stars from me

Name: K***** J*******
Date: 2023-11-17 20:21:10
Rating: 5
Comment: Great place Dan was very patient and got me good work done at a good price definitely will be coming back

Name: T***** T*******
Date: 2023-11-17 14:15:15
Rating: 5
Comment: Great service at the desk and in the shop needed a few studs replaced. Very reasonable on price.

Name: S**** V****
Date: 2023-11-12 17:06:51
Rating: 5
Comment: Les and the staff were amazing when I took my car in that had a transmission leak. They went above and beyond with giving me help. I highly recommend taking your car there for service! I went back to Tuffy again a month later after buying a used car, and Les looked it over for me and gave me very helpful information on what my car needed regarding repairs. I trust Les and he gives great guidance. I will always go to Tuffy first for my car needs.

Name: C******** B*****
Date: 2023-11-09 23:23:07
Rating: 5
Comment: The staff are incredibly fast and efficient. Staff are very friendly and overall great service!

Name: C*** M*****
Date: 2023-11-06 15:37:58
Rating: 5
Comment: Dan and the staff were awesome. My dad and I worked on a stuck lug nut for several hours last night. Showed up to the store and he had it off in a few minutes, right there in the parking spot, no questions asked. Big thanks to Dan and Discount Tire for pointing me in Tuffy’s direction.

Name: K** B********
Date: 2023-11-05 22:27:12
Rating: 5
Comment: Very helpful and professional. A flat tire on Sunday and they were able to fix it quicklyThanks Dan

Name: J****** K******
Date: 2023-11-04 20:43:14
Rating: 5
Comment: Very speedy service and always trust worthy! Have taken my car multiple times

Name: R*** M
Date: 2023-11-04 20:34:00
Rating: 5
Comment: Have been coming here for years and they are always fast and honest. Fair pricing and they have never suggested work that doesn’t need to be done, or played any of the games some shops try and play.

Name: S**** A******
Date: 2023-11-02 18:31:52
Rating: 5
Comment: Best oil change place. Guys are always friendly and knowledgeable. Won’t take my cars anywhere else for oil changes

Name: A***** M******
Date: 2023-10-31 13:44:15
Rating: 5
Comment: Nice folks.Super fast oil change.

Name: C******** H*****
Date: 2023-10-28 16:59:38
Rating: 5
Comment: Let me say this. I had a free oil change at the dealership and I rather take it to PDQ in Fenton to get it done. Customer Service is excellent.

Name: H***** L***
Date: 2023-10-27 21:53:53
Rating: 5
Comment: Isis was great to talk to and was very helpful! Everyone was informative and kind couldn’t have asked for better service.

Name: N*** C
Date: 2023-10-26 17:59:36
Rating: 5
Comment: I love the people that work here. They are so honest and straightforward in a professional family feel! Will not go anywhere else for oil changes. Les, thank you so much for what you do.

Name: J**** H******
Date: 2023-10-24 21:07:28
Rating: 5
Comment: Les and his team do a great job! Really kind, honest and professional.

Name: s******** d****
Date: 2023-10-20 00:02:08
Rating: 5
Comment: Les is the best need headlight bulb replaced right away got me in and outWould recommend him to all friends

Name: K** H*******
Date: 2023-10-18 16:31:13
Rating: 5
Comment: Dan went above and beyond helping us install a new tire when we had a blow out on a recent road trip. The original shop we were going to get a new tire mounted at was fully closed up when we arrived even though we confirmed 2 days prior. Dan managed to squeeze us in last minute in-between other appointments and really saved the day. Highly recommended!

Name: N******** K*****
Date: 2023-10-17 20:43:46
Rating: 5
Comment: Everyone working was super helpful, especially isis they had some problems that were completely out of their hands but still took care of me in the best way possible.

Name: A**** B****
Date: 2023-10-13 17:29:53
Rating: 5
Comment: The team at this Tuffy location are amazing. They were honest and had fare prices. I came out with a fixed car and a smile on my face. Will definitely be a returning customer and referring them to all my friends and family.

Name: j** l****
Date: 2023-10-04 19:46:59
Rating: 5
Comment: Been a customer for years. The people are friendly and professional and the service is top notch. It’s our go-to for any and all repairs.

Name: J*** G*****
Date: 2023-09-30 16:41:11
Rating: 5
Comment: My headlight was out and I needed an oil change. They went above and beyond to get the correct light bulb from auto zone and installed it. Was so thankful as I was heading up north for the day and would be driving back late at night. Thank you much Tuffy Auto Service Center!!! I appreciate your kindness and top notch service!!!

Name: D*** A******
Date: 2023-09-22 21:24:26
Rating: 5
Comment: Always quick and communicative, always have done fantastic work at a fair price and are always trying to save their customers time and money. Could not recommend Tuffy of Fenton enough for any of your auto needs!

Name: S***** M*****
Date: 2023-09-22 16:34:35
Rating: 5
Comment: Tuffy on Owen Road in Fenton is amazing. I’ve been taking my cars there for over a decade and I’ve never been disappointed. Always on time, honest, with excellent work. Les and Dan do a fantastic job.

Name: J***** J***
Date: 2023-09-19 21:49:46
Rating: 5
Comment: Isis was amazing! The team was kind and worked hard to get the job done.

Name: R*** E*******
Date: 2023-09-12 22:07:40
Rating: 5
Comment: As always they did a great job repairing my truck. Fast service, below quoted price, friendly staff.

Name: A****
Date: 2023-09-09 16:51:33
Rating: 5
Comment: Went in for an AC check and charge, great customer service, and a thorough evaluation of the AC system

Name: D**** R*****
Date: 2023-09-05 13:42:59
Rating: 5
Comment: Came in to get my brakes and rotors replaced. Dan got me right in and taken care of and back on the road they did a spectacular job! Thank you!

Name: K* J*
Date: 2023-08-31 20:03:48
Rating: 5
Comment: Super quick service, very professional and courteous as well.

Name: m****** a******
Date: 2023-08-18 12:46:47
Rating: 5
Comment: Woke up to a dead battery they got me in an out. Best customer service around! Highly recommend them!

Name: R******* M*****
Date: 2023-08-16 20:56:17
Rating: 5
Comment: The mechanic John went out of his way to help me with an emergency with my car today and was so informative, kind, and helpful. I have never been treated as well as they treat me here at this Tuffy location. Everyone is so incredibly kind and if it wasnt for Johns help, I wouldnt be able to even drive my car home today and Im so incredibly grateful for his spectacular service and for his sincere empathy for my situation as well. He cared and that meant so much to me. Thank you!!!

Name: A***** W***
Date: 2023-08-16 18:40:28
Rating: 5
Comment: Always wonderful service, trustworthy, honest, fast. My family won’t take our cars anywhere else.

Name: b****** c****
Date: 2023-08-16 14:26:17
Rating: 5
Comment: Tuffy has always been fantastic with me, they are honest, don’t tell you that you need things that you really don’t need right now and let you know how long you have before you have to have something replaced. I won’t go anywhere else.

Name: C**** D*****
Date: 2023-08-16 10:56:42
Rating: 5
Comment: Walked in and was immediately taken care of. diagnosed the problem with my vehicle and fixed it within an hour.

Name: L**** S******
Date: 2023-08-15 21:04:01
Rating: 5
Comment: Cleaned the mud out of my tires and changed my oil...great service!!

Name: K**** T*******
Date: 2023-08-15 17:35:11
Rating: 5
Comment: Took great care of me, even let me borrow a car so I didn’t have to sit there while my brakes were getting done…. WHO does that!?!?! Recommend to everyone!!!

Name: C**** N*****
Date: 2023-08-10 23:19:29
Rating: 5
Comment: Have had a few things done here overall. Most recently had an issue with my brakes not working properly. Les and whole staff worked with me to get it in and diagnosed right away. I dropped it off at 530pm. Was fixed the next day even with ordering a part.Will only come here for my auto needs. Even living in Davison. Great stuff, everyone! I appreciate you all!

Name: T**** L******
Date: 2023-08-06 19:53:55
Rating: 5
Comment: Isis and Alejandro were so helpful and kind when we went in to have our tires torque!!

Name: B***** C*******
Date: 2023-08-06 18:26:49
Rating: 5
Comment: Thank you Tuffy Muffler! They were very very busy and still found the time to take care of our dead battery! They were very professional and very fast!

Name: B****
Date: 2023-08-05 17:20:38
Rating: 5
Comment: Very cordial staff. Was able to get me in quickly for a tire alignment. Would recommend this store for future needs.

Name: R***** W*********
Date: 2023-08-03 22:06:26
Rating: 5
Comment: Great service, honest and competitive. We will be taking all our car issues here going forward.

Name: P*** C***
Date: 2023-07-30 17:23:54
Rating: 5
Comment: Tuffy and PDQ- Excellent customer service. What a refreshing experience that they actually care about the Customer experience. In todays world its truly a lost skill. Thank you for taking care of our vehicle needs once again.

Name: C****** G******
Date: 2023-07-30 06:48:45
Rating: 5
Comment: Went to Tuffys on July 27,for a estimate on parts and labor. Dealt with Chance. He was super helpful and explained everything to me so I would understood what needed to be done and why. The shop manager was great as well. All very friendly. Cant wait to have them do the work I need done. Would 100% recommend them to anyone looking for shop that does it all.

Name: M****** G*****
Date: 2023-07-25 20:29:52
Rating: 5
Comment: Thank you Dan and Les for checking out my vehicle and getting all the repairs done in one day. Appreciate the prompt and friendly service. And thanks to Tony the mechanic who did all the hard work.

Name: G****** F******
Date: 2023-07-25 20:01:41
Rating: 5
Comment: I paid extra to tow my truck there over my allotted 10 miles. So worth it. Dan and Les take care of you. Quality, honest price.

Name: M****** M***
Date: 2023-07-25 18:41:20
Rating: 5
Comment: Best customer service I have ever had. Quality work and staff that makes you feel at home.

Name: H**** R**** (***********************
Date: 2023-07-19 20:28:27
Rating: 5
Comment: We have been going here for 25 years with a series of 7 to 10 cars/trucks and have had no issues they didnt/couldnt resolve❣️ The mechanics and management know how to do the work and are comfortable explaining and fixing or advising on a cost effective solution. We HIGHLY recommend this business and will continue to utilize their services.

Name: M*** M*******
Date: 2023-07-13 16:33:10
Rating: 5
Comment: Its been a rough week on the vehichles in the family this month and Tuffy keeps them rollin. Truck needed A/C and rear Brakes, Wifes ride needed a hub assembly. Even with her being late for the appointment they still got her taken care of same day. Les, Dave, Isis and the crew are fantastic!!!

Name: C****** L****
Date: 2023-07-10 16:05:19
Rating: 5
Comment: Amazing service!! My undercarriage popped loose in the middle of a 15 hour road trip and they fixed it up lightening fast! 10/10 will use again if Im ever back in Fenton!

Name: R b*****
Date: 2023-07-09 10:34:53
Rating: 5
Comment: This is conveniently a part of pdq oil. Great customer service here. Snacks and bottled water while you wait. They will top off your fluids till your next oil change. A great experience. Busy. Busy, busy.

Name: C******** S*****
Date: 2023-06-24 15:53:54
Rating: 5
Comment: Noah, Steve, and Ivan were very friendly and professional when I came to get my oil change. They were prompt and even gave my daughter and I waters and cookies! Highly recommend this place!

Name: S**** S********
Date: 2023-06-14 02:16:23
Rating: 5
Comment: The Fenton Tuffy Tire and Auto Service Center is the ONLY place anyone should go to have their care taken care of. You can leave there knowing that you were treated with respect and honesty. Each and everyone of them care about you and it shows when ever you need another service. Tony took great care of my truck this time - but I would totally trust any one of them to work on all my vehicles. Thank you so much!

Name: D***** A*********
Date: 2023-06-08 21:05:50
Rating: 5
Comment: Tuffy in Fenton has outstanding service. Very friendly eager to go above and beyond to guarantee customer satisfaction! I will be back and I will recommend them to everyone I know.

Name: A**** C********
Date: 2023-06-08 19:16:32
Rating: 5
Comment: Fantastic customer service! they always do a great job, everyone i’ve spoken to is really great :)

Name: D**** H*****
Date: 2023-05-25 15:49:01
Rating: 5
Comment: Stopped at Tuffy today to set an appointment because my steering wheel was loose, the guys were concerned for my safety so they fixed it on the spot, cant thank Tony, the mechanic, and the customer service team enough, also they totally could have taken advantage of my situation with the price but did not over charge me. ⭐️⭐️⭐️⭐️⭐️

Name: K**** R******
Date: 2023-05-11 19:05:29
Rating: 5
Comment: These guys are super fast not a long wait, they do all of our companies oil changes at Lifestyles Hot Tubs. Highly recommend!

Name: H**** R********
Date: 2023-05-11 18:14:18
Rating: 5
Comment: Aaron is doing amazing! Les did an awesome job training! Very detailed and informative with any questions asked! 10/10 will be going back for every oil change needed!

Name: K** N*****
Date: 2023-05-11 18:10:33
Rating: 5
Comment: Great service and great folks at the Owen Road branch! Les is doing a great job training Aaron, who was fantastic to deal with!!!!

Name: D** K******
Date: 2023-05-04 21:07:41
Rating: 5
Comment: Tuffy in Fenton has been taking of our cars for 25+ years. Just had excellent service again today. Highly recommend.

Name: S****** A
Date: 2023-04-29 22:30:41
Rating: 5
Comment: Had a great experience at PDQ. The staff was very helpful and they didn’t try to up sell me on anything. Definitely will be back.

Name: B***** R***
Date: 2023-04-28 21:47:02
Rating: 5
Comment: I always come here for my auto needs! They always do such a great job with my regular auto maintenance and let me know what I might soon need without overquoting me. I took my car there when something was wrong with it, they looked at it and helped me figure out the best and most cost effective way to get it fixed. The service staff is always so friendly and helpful. I really do not know much (pretty much nothing) about cars and they are super informative without being condescending or short. This place is my go-to for sure!

Name: E**** A******
Date: 2023-04-18 21:59:23
Rating: 5
Comment: I am so impressed. I stopped in at 4:50pm. Needed an exhaust hanger and muffler straightened. “We are here to serve” says Les the manager. He was so helpful. He worked me in and I was out at 5:20 all fixed up and a free snack and a great price for the job. Well worth the money. Wow! Nice people. Tony and Alejandro did a super job. Thanks to you all. Ed.

Name: a***** m****
Date: 2023-04-14 19:28:53
Rating: 5
Comment: Every time I’ve been there everyone has always been so helpful and friendly!! Great service 100% of the time 😃

Name: S**** H****
Date: 2023-04-08 12:15:14
Rating: 5
Comment: Hands down the best place to service your vehicles locally. Ive taken multiple vehicles here and theyre always quick, inexpensive, and organized.Most importantly, their customer service is unparalleled. Les and his team treat you like family, theyre like the mechanically inclined uncle I never had.Will come back here for many years to come.

Name: M*** W***
Date: 2023-03-31 00:44:31
Rating: 5
Comment: Dan was wonderful to deal with. Explained EXACTLY what was wrong with my truck and didnt yry to over charge or over exaggerate the needed repairs. My truck was ready when he said it would be. My kids loved the popcorn and cookies.While speaking with Dan and Les Les explained i was over due for an oil change and he got me right in.I love that being new to the area i have found a forever service shop and oil change center.I have been recommending them to everyone.I dont know if their corporate office reads the reviews, but i hope they do

Name: R*** D****
Date: 2023-03-29 21:21:59
Rating: 5
Comment: I have always received great treatment for me and my car. Everyone is friendly and knowledgeable. The manager is Awesome!

Name: C***** P***
Date: 2023-03-29 20:44:24
Rating: 5
Comment: Best service I have ever had Les made it very easy for me to understand what was going on and made me feel very comfortable in putting my trust into him and his team.

Name: K**** B******
Date: 2023-03-29 19:59:49
Rating: 5
Comment: They have a wonderful team! From the time you walk in the door to the moment you walk out, they are amazing to work with. Fantastic mechanics, and honest pricing and diagnostics is hard to find these days and that is what you get with Tuffy! Dan at the from desk made sure it was a pain free professional process!

Name: J****** M****
Date: 2023-03-29 19:53:47
Rating: 5
Comment: Wonderful kind hearted staff. They do excellent work. I wouldn’t trust taking my car anywhere else. The management is awesome also they go above and beyond and always make you feel welcomed. They offer you cookies and water while you are waiting. Most definitely make you feel welcomed when you walk in that door.

Name: V******* G*********
Date: 2023-03-20 18:41:32
Rating: 5
Comment: Amazing staff and amazing customer service! Love getting work done here especially since I know it will be finished in a timely manner and with proficiency

Name: B*** B***
Date: 2023-03-16 01:18:57
Rating: 5
Comment: The most honest and professional experience I have ever had at a tire shop. Having done countless wheel alignments and suspension work over the years, Tuffys in Fenton has been the best experience by far. Id highly recommend.

Name: R***** J****
Date: 2023-03-14 10:49:41
Rating: 5
Comment: My experience was nothing less than Outstanding service, A+. The service representative name was Les. He met and exceeded my expectations. His people skills and ability to communicate detailed information was Outstanding. His automotive skills is unquestionable. If I had to place in order of importance. It starts with the people, Les 5 star rating, 2nd quality of work 5 stars, availability (open on Sunday - wow) 5 stars, work place very clean 5 stars, location perfect 5 starts, and comfortable waiting area Outstanding. I would highly recommend Tuffy and especially this location to all, family, friends, parents. A great overall experience. Continue to hire people like Les and his staff you will never have to worry about losing customers.

Name: K****
Date: 2023-03-14 01:40:47
Rating: 5
Comment: I am absolutely impressed with everyone that works here. My car needed a cat back exhaust, CV joint and a few other things. When I first came in Hondo walked me through my issues and what needed to be replaced. We had to schedule for a later time because of ordering time. A few days later I dropped off the car and Isis called just a hour or two later letting me know it was finished. Well I noticed that the belt was squeaking still and forgot I told Hondo I would fix it. I also noticed the exaust was rattling a bit after a small drive. I thought well darn I still need to set an appointment again for that belt. But I called and said it had a little rattle and the manager Les who is so nice. He said come back we will get that rattle fixed immediately. Well I came back and they also fixed the belt and gave me a free oil change for the time. I really had a wonderful time working with them all and realized it was darn near impossible to notice that rattle until the car was bouncing down the road. These guys went above and beyond what was expected and from now on I will come here. I live in Fenton and have been to multiple places. No one has made me feel more welcome and has been as generous as Tuffy( they were up front and broke down pricing exactly, I am happy with their labor cost and little to no markup for parts). I had to write up this review because I just feel super grateful for the oil change, belt squeak fix and the effort Everyone gave to make this a most pleasant experience. Hondo your awesome...you all are. Thank you and God bless:)

Name: M*** M********
Date: 2023-03-03 13:00:49
Rating: 5
Comment: I took my care their for an alignment and when I went to pick it up Les told me that there was some additional issues going on as well. I told him I dont plan on keeping the car for much longer anyway and he advised that I do not do the repair and did not charge me for the diagnosis. Les was very friendly as well as helpful. I will definitely trust this shop the next time I need help with a vehicle.

Name: M****** H******
Date: 2023-02-23 21:43:06
Rating: 5
Comment: Great management, great staff.Super friendly and competent.Best Tuffy location Ive been to. Will continue to use them going forward.

Name: A***** s****
Date: 2023-02-16 21:29:57
Rating: 5
Comment: I took my truck in to have a new exhaust system installed and they did a great job! The manager Les was great very friendly and professional. I will definitely be coming back in the future for any work I may need sone on my vehicles! Thank You!

Name: P*** W*******
Date: 2023-02-11 20:12:21
Rating: 5
Comment: These guys (and girl) do a great job. Took me in on short notice and got me back on the road, safely, in no time! Always a pleasure to do business with!!!

Name: N*** W******
Date: 2023-01-25 16:25:54
Rating: 4
Comment: I had Tuffy take on a challenging Basket Case of an issue. Wipers stopped working which appeared to be a simple issue resulted in extensive electrical troubleshooting.After 6 Days the Mechanic found a hidden switch that was tied into the wiper circuit! Why was it there? The previous owner probably does but Im glad it has been fixed!Thanks Tuffy for putting in the work and taking on a challenging problem!--Minus 1 star for lack of communication over the 6 day period where the troubleshooting took place.

Name: C*** J****
Date: 2023-01-21 14:41:54
Rating: 5
Comment: They have the greatest customer service ; they go above to make your appt go smooth: I wouldn’t trust taking my car any place else: I strongly recommend this place and their employers.

Name: J** W*****
Date: 2023-01-21 13:45:26
Rating: 5
Comment: Professional, great service, friendly, fair, all of the above! Tuffy is the best by far. I have been going here and PDQ for over 7 years.

Name: R**** J***
Date: 2023-01-21 04:31:15
Rating: 5
Comment: I’ve gone to Tuffy Auto (PDQ) for years! They are efficient and quick, not to mention everyone there is so pleasant to work with! Les has been there for years and has always taken care of us. The whole family takes their cars there now! Highly recommend this establishment!

Name: S**** M*****
Date: 2023-01-20 23:09:21
Rating: 5
Comment: The only car place that can be trusted in town. I have seen over the past several years the staff under the manager Les, grow to be respectful honest and truly caring for all who enter. He (Les) has groomed these young men and women into amazing employees as well as adults. Thank you for your years of service for all of my cars. I’m a lifelong happy client.Susan

Name: P***** B****
Date: 2023-01-20 02:14:01
Rating: 5
Comment: Went there today and had some exhaust work done and I would highly recommend going to Tuffy, the staff were very friendly and helping. I left extremely satisfied with the work I asked them to do!!

Name: D******* L*****
Date: 2023-01-07 14:05:24
Rating: 5
Comment: From my Oil changes to now my car needing an alignment. Wes was absolutely a angel in disguise. Background story their hoist went down kind of slip through the cracks to give me a call to notify me. Everybody has moments like that we’re all human right? So I called him around five. I realized that I hadnt gotten a call back, he realizes what happened. Not only did he offer a discount he gave me clear and concise instructions on what I needed to do to bring it back. The thing I needed to do was get a tire before he could do my alignment. I purchased a tire online at discount tire next door. I call Wes in the morning he offered to take my car over to discount get the tire done for me bring it back and do my alignment even though they already have a busy schedule for the inconvenience. If that’s not service, I don’t know what it is!! We will forever be loyal to PDQ and Tuffy. Cannot thank them enough.

Name: M****** F*******
Date: 2023-01-02 20:56:12
Rating: 5
Comment: Great experience. My truck broke down nearby and I called them to explain my travel emergency and need to get back in the road. They got me in and completed the repair and had me back in the road in no time.

Name: A*** L****
Date: 2022-12-31 14:40:48
Rating: 5
Comment: This Tuffy Location/Service center were fabulous to deal with! Les/Dan and the team went above and beyond in premium service and customer relations. I would highly advise doing business with them! Thanks so much! Alex

Name: R****** G*******
Date: 2022-12-21 01:59:41
Rating: 5
Comment: Ive taken my car to Tuffy twice in the last 3 months and both times I walked away very satisfied with their excellent customer service.

Name: C********** P****
Date: 2022-12-16 03:06:49
Rating: 5
Comment: I have been taking my vehicles to this business for several years for repairs and routine oil changes. They are always professional, kind and treat us like family. The facility is extremely clean and organized. The staff on the oil change side will suggest replacement of things like wipers or a light if they see it out, they offer to change it for you but do not pressure you into the service.

Name: M***** G****
Date: 2022-12-15 22:35:56
Rating: 5
Comment: Awesome customer service, fast, clean and inviting. Not to mention a full synthetic oil change on an AWD suv for $67!! Love this place!!

Name: K*** K******
Date: 2022-12-14 20:27:50
Rating: 5
Comment: Highly recommend. Everyone was so super nice. I was running late and they still got me in, the wait time was very minimal, they told me the problem and fixed it immediately. The generosity of the staff was amazing!!!

Name: H***** A*******
Date: 2022-12-09 14:48:05
Rating: 5
Comment: We’ve never had a bad experience here! All of the employees are fantastic. I’ve referred friends and family here because they’re just that good. Thank you all for taking such good care of us and our cars.— Jacob & Hannah Kniss

Name: S**** A****
Date: 2022-11-26 22:41:00
Rating: 5
Comment: I love this place!! Your always greeted with a friendly face and the service is great. I think the rates are reasonable and I like that they will top off my oil up to a quart for free in between oil changes.

Name: T**** P******
Date: 2022-11-17 23:39:07
Rating: 5
Comment: Dropped my car off and Les was professional, knowledgeable and kind. Customer service like that is hard to come by. Thank you sir, Ill be back soon for tires!

Name: A***** H
Date: 2022-11-03 11:15:38
Rating: 5
Comment: I went to get an oil change yesterday. The staff was extremely friendly and offered me coffee, water, and a cookie while I waited to enter the bay and also while I waited. They were quick, efficient, and knowledgeable. My service was done timely. I am a repeat customer and will continue to be one. Best place I’ve ever gone!

Name: b**** g******
Date: 2022-10-27 02:01:04
Rating: 5
Comment: The guys at Tuffy have exceeded our expectations since 1999. Professional, hard working, fairly priced, and extremely customer focused. We have had several vehicles in for service over the last 23 years and have not had a bad experience once. The experts at Tuffy were instrumental in helping us achieve 509,000 miles and 320,000 miles on 2 previous vehicles.This is our go to place and where we refer friends and family here as well.Thank you and keep up the great work guys!!

Name: C****** W****
Date: 2022-10-07 20:44:38
Rating: 5
Comment: Absolutely phenomenal service!!! 12 outta 10 stars! Les, was the most welcoming and kind person I’ve met. Is customer service is outstanding! Not only was he full of knowledge but his staff as well! My husband and I will ALWAYS take any vehicle we own to them. Their service was trustworthy, as well as on a timely manner as well. Thank Les and staff for the BEST EXPERIENCE in customer service I’ve ever had!-Dean and Carolyn

Name: R***** B******
Date: 2022-09-24 23:36:52
Rating: 5
Comment: Staff was friendly and informative of my cars issues and prices were very competitive. Will be returning for further business as the need presents.

Name: J******* (********
Date: 2022-09-18 00:26:37
Rating: 5
Comment: This place has always been a great place for car services. I thankfully havent had to use a service for my vehicles in a long time but needed a front end alignment on my daughters car. They were super nice, got my car right in and even saved me money with a coupon. Cant ask for more. Will definitely return!

Name: B***** P********
Date: 2022-08-21 16:17:10
Rating: 5
Comment: Ive taken my vehicles to the Fenton location for years. My Jeep my Dodge 2500 my Acadia. I kept coming back because the service was more than what you expected. But recently I had a 1997 Tahoe I took to them. Had difficulties with starting and they had the vehicle for some time chasing down the problem. Eventually solving the issue and I was able to take the vehicle home. The next day to have the aftermarket alarm system engage and I was unable to move the vehicle. Id like to point out the assistant manager less took it upon himself to drive out to my residence and solve the issue for me on his own time with no additional expense. You can build companies around people like that. I will continue going back to that location for any service because of that man.

Name: J*** W********
Date: 2022-07-27 19:01:45
Rating: 5
Comment: Had car trouble on a family vacation. The staff here did an amazing job of getting us fixed up and on the road after being told we needed an appointment by the local gmc dealer on our two year old Yukon Denali. I’d rather pay for good service than be brushed off for a free warranty repair.

Name: w****** m***** j**
Date: 2022-07-09 11:53:38
Rating: 5
Comment: This place treated me great, took my car for an exhaust from converter back they did it the same day as my appointment, and at the price they quoted me, I took my van there to pick up my car, and they fixed that to the next day. This is my new go to place, very friendly and professional. Thank you Can and the rest of the staff.

Name: E**** K***
Date: 2022-07-08 17:56:23
Rating: 5
Comment: From the heart, Thank You. Les & Dan -outstanding gentleman. Friendly, excellent customer service, willingness to help, empathy & understanding of our situation. Personalized attention. Immediate response & incredible timeliness. 5 star over and over!

Name: b****** b******
Date: 2022-05-27 21:13:01
Rating: 5
Comment: Was in Fenton 20 miles from home on a job, Friday right before a holiday weekend, when I needed help. Tuffy got me in the same day and didnt even charge me.Highly recommend.

Name: K**** A******
Date: 2022-05-12 16:42:39
Rating: 5
Comment: Fantastic customer service- I was visiting from out of town and had unexpected car troubles. Not only was the staff friendly, but they got me in same day, had my car fixed in less than an hour, and didnt even charge me. Thanks for saving my vacation!

Name: T***** J***
Date: 2022-04-21 13:09:42
Rating: 5
Comment: This place has always been a pleasure to work with but it just got a whole lot better! This place had always had a solid team but the gentleman they have now is not only the best businessman in town but he’s the best in the business. I personally been in business for almost 20 years and I have never seen an operation run so smoothly as PDQ. We are looking forward to doing business on a continuous basis at this location. From the team at Fenton mechanical thank you for everything you’ve done in the past and we are looking forward to a fantastic future thank you!

Name: V****** D
Date: 2022-04-09 03:24:53
Rating: 5
Comment: Chad is by far the best manager in the industry, & the best one the Fenton Tuffy location has ever had!!! Weve been going here for almost 18 years, & hes not only fair but honest, too. Dont know what wed do or where wed go for vehicle repairs if he ever left.

Name: B**** C******* J*
Date: 2021-12-06 00:38:45
Rating: 5
Comment: This is a Great Place to get work done on your vehicle. Great staff they go above and beyond the call of duty. They make you feel right at home. I recommend this facility to anyone who lives in and around the area. They are for the people not you pocket book.

Name: K*** R***
Date: 2021-11-29 23:40:55
Rating: 5
Comment: They were very professional throughout the entire experience. Their system went down for a brief moment and the gentleman at the front counter didnt hesitate to start the work order by hand. When I came to pick the vehicle back up he kindly asked me to wait while the system rebooted to make sure the computer spit out the best price for me. Im thankful he did because it wound up saving me 100$! 10/10 would recommend this place!!

Name: A***** H******
Date: 2021-11-29 19:15:21
Rating: 5
Comment: I took my vehicle in for muffler work today, solely on the recommendations of family and google reviews. I could not be more pleased with the service or the price I paid for new resonator. Chad really IS a gem. I would highly recommend Tuffy for your auto repair needs.

Name: c**** l*****
Date: 2021-11-11 20:12:48
Rating: 5
Comment: This is one of the easiest places for service in the area. I feel like they understand that some repairs can wait and others cant. Chad,at the desk, is so helpful and gets things taken care of! I appreciate having them locally to take care of our vehicles. Great times in and out.

Name: M****** G*****
Date: 2021-11-11 13:16:04
Rating: 5
Comment: Chad and his crew at Owen Rd. Tuffy were awesome! My co-workers all recommended Tuffy. I was able to get in and get it fixed all in one day when others places I was going to have to wait weeks just to see what was wrong.Everyone I spoke with on the phone and in person was very nice and answered all my questions even being very busy. No wonder they are highly recommended, great service! I will be back!

Name: E**** C*******
Date: 2021-10-27 20:59:05
Rating: 5
Comment: Prompt and professional service with a welcoming atmosphere. Highly recommend them! Even on a very busy day, I witnessed nothing but kindness and honesty in their interactions with customers, including myself. High quality service and dependable!

Name: S******** O********
Date: 2021-09-18 17:57:13
Rating: 5
Comment: Chad and his team are amazing! Honest, thorough, and genuine people!! Would recommend Tuffy to anyone!! They have serviced all of my family members vehicles. I’ve referred all of my friends there, always a great experience!

Name: T**** M****
Date: 2021-08-29 13:04:33
Rating: 5
Comment: An auto shop with an almost 5 star rating?! Believe the reviews! Honest, friendly, fair prices (if not surprisingly low!). These guys are fantastic. Theyve done repairs on my car at a minimal cost that saved me from having to buy an entire exhaust system. Its a busy place--for a reason.

Name: A**********
Date: 2021-07-07 19:12:14
Rating: 5
Comment: These guys may seriously be the nicest, most genuine mechanics on the planet. My first experience with Tuffy Fenton was about 3 months ago. I was due to give birth in just a few days and my brakes started going out! They got me in immediately and at an amazing price! Even as busy as they are, it was still same day service, which really saved me. A couple months later my back window decides its time to have an electrical malfunction and stops working while rolled down! I stop in to Tuffy Fenton, and they immediately help me get that window up and safe. Cut to today, my battery dies while I’m with my autistic 7 year old. Luckily, it dies next door to Tuffy Fenton! I run in to see if they can help, and they jumpstart us right away! Thank heavens because it was nearly 100° outside! We would have been in big trouble!These guys are saints and honest-to-goodness the best mechanics I’ve ever met. I will refer them to anyone and everyone who ever needs any car service. They are LIFESAVERS! ❤️ Thank you Tuffy Fenton!

Name: B**** M****
Date: 2021-06-30 19:16:42
Rating: 5
Comment: I take all of my vehicles to Tuffy and ONLY to Tuffy in Fenton when they need repair. The manager Chad is phenomenal to work with and all of their technicians are highly skilled. Lets face it; auto repairs arent always cheap, but you definitely get an honest price and great quality work at Tuffy. Thanks to Chad and all of his staff for many years of great service!!

Name: A***** L******
Date: 2021-06-10 21:25:24
Rating: 5
Comment: We have been taking our cars here for 16 years, we dont take them anywhere else! Even after we moved farther away and there is another Tuffy closer to our new home. The manager Chad at the Fenton location is honestly the BEST! I actually recently overheard 2 women talking up in Flint and they were talking about Chad at the Fenton Tuffy and how kind and helpful he is and what a great job he does...I thought that was so cool that I knew exactly who they were talking about and couldnt agree more...he is awesome!

Name: W**** F****
Date: 2021-06-03 18:45:05
Rating: 5
Comment: Tuffys in Fenton Mi. is awesome place I went had a muffler put on an some other work they did me right. Mr. Chad Collick very polite an all his mechanics were nice all around great guys to talk too. Thank you Tuffy Ill be back there if ever needed again ✌

Name: L* A*
Date: 2021-03-12 04:42:24
Rating: 5
Comment: Long story short, weve used Tuffy many times. On one occasion I was quoted a price for a four wheel alignment, when I went to pick up the car Chad informed me that I only needed a two of them aligned. I was incredibly impressed by that and the honesty. He could have easily charged me for the four wheel and I would have Never known.Chad is Absolutely Wonderful.We have always had great service and have not one complaint.Other businesses should take notes from Tuffy and Chad. We will be back as needed!Thanks Chad!!

Name: S R
Date: 2021-01-28 23:25:49
Rating: 5
Comment: Fantastic service, excellent place. I was treated with respect and professionalism throughout & they are knowledgeable, quick and friendly, especially Chad. Glad to have found them & well certainly be returning for future needs. Highly recommend!

Name: B****** B****
Date: 2020-09-28 21:19:14
Rating: 5
Comment: Chad was extremely personable. I had them put a custom exhaust on my Focus ST and they did a very timely and professional job. Very satisfied! Will definitely be returning for more work!

Name: S** K
Date: 2020-09-26 12:04:15
Rating: 5
Comment: A great team of workers led by Chad and owners. Kindness at the door and honesty about what must and could be done. Open on the weekend as well for the extra mile!

Name: D B
Date: 2020-09-12 15:19:01
Rating: 5
Comment: Have used tuffy 3 times and each time Chad the manager has been great to deal with! My Acadia has been done in a timely manner and finished when promised with no bs and no upselling. Nobody likes having work done on their cars, but Chad and the mechanics make it a little less painful. Would recommend 100%!

Name: J H******
Date: 2020-08-25 22:08:08
Rating: 5
Comment: I had my car repaired here today and it was worth every penny!!! I was extremely satisfied with the amazing service and most of all the professionalism displayed by every mechanic I had the pleasure of speaking with. I would highly recommend this place for great service!! Thank you Tuffy for making my day!!

Name: J****** T*******
Date: 2020-08-06 22:25:42
Rating: 5
Comment: With my busy work schedule I was worried I would never get my car fixed, I brought my car in at about 4pm.. expecting to just have it looked at so I could make some sort of plan to get it fixed. They called, told me the problem, had the parts and fixed it within an hour and a half!!! I cant thank you guys enough. I will definitely be recommending you and bringing my vehicles to you guys! 👍

Name: B*** A****
Date: 2020-02-10 21:42:59
Rating: 5
Comment: You did an alignment on my wife’s black Jeep Patriot on Thursday. We drove it to Florida over the weekend. It now drives better than it ever has in the four years that we have owned it! Great job. That technician deserves a raise!

Name: L**** S****
Date: 2019-08-31 23:35:39
Rating: 5
Comment: I would highly recommend Tuffy to anyone needing a solid trustworthy shop. On three separate occasions Chad has gone above and beyond. He always treats my vehicle concerns as a priority and manages to resolve any issues promptly with fair pricing. No matter how busy they are, Chad always has a good attitude and helps in any way he can. He is honest and doesn’t replace parts that are not needed. I won’t take my Malibu anywhere else.Thanks Chad!

Name: R**** K***
Date: 2019-08-21 20:17:53
Rating: 5
Comment: The men at Tuffy are exceptional men! Always fantastic work, and they are always overly friendly and dedicated to their work. I appreciate you men! Thanks for everything youve done for me! Im a customer for life

Name: B***** P*****
Date: 2019-07-06 13:20:12
Rating: 5
Comment: Amazing customer service! I dropped my Ford flex off before leaving on a road trip to have it all checked over. Chad was absolutely amazing and said I really needed new tires to make the trip and even drove my car over there for me to save me a trip back to Fenton. That is absolutely above and beyond whats expected! Chad and his staff are amazing! I recommend them to everyone I know.

Name: m****** g*****
Date: 2019-05-30 19:36:28
Rating: 5
Comment: Walked in needing rear brakes and rotors. I was on a time crunch to be able to get my kids off the school bus. They were very friendly, helpful and knowledgeable. They were able to fix my car and I can honestly say I enjoyed waiting to get my car fixed. The staff was very personable it made the time go by faster. I will definitely be back and would highly recommend them to all my friends and family.

Name: A****** P*****
Date: 2019-03-09 17:34:41
Rating: 5
Comment: Chad & crew are great! Chad does everything he can to get you in and out the same day. They do free estimates and are always straight forward by telling you exactly what is wrong with the car and give you a total price before doing any work. Highly recommend to anyone!

Name: J**** E****
Date: 2019-03-01 13:59:32
Rating: 5
Comment: Chad and crew are awesome! I have had 2 cars had extensive service and they gave me a great deal each time, plus the workmanship was well done and professional. They took time to explain everything, even showing me the problem directly in the garage, so I could see it for myself. Thanks guys! Highly recommend!

Name: E**** W****
Date: 2019-01-14 20:25:32
Rating: 5
Comment: Tuffy is AMAZING!! Chad has helped me out tremendously on two separate occasions, seriously one of the nicest people I’ve ever met! All of the workers were so friendly and helpful and more than willing to help me out!Will continue to go to Tuffy!!!Thanks so much

Name: B**** S******
Date: 2018-05-23 16:39:19
Rating: 5
Comment: Just had a resonator replaced at Tuffy today. I got there later than anticipated and even though they were totally slammed by the time I arrived, they still managed to work me in quickly they did a great job. Not saying they can always get you in if you are last minute like me, but I guess I got lucky! The manager, Chad, was very polite and professional. He was workin’ hard today! Price was cheaper than another local competitor by a significant margin. Check ‘em out!

Name: G******** L****
Date: 2018-01-12 18:58:08
Rating: 5
Comment: Seriously impressed! I went here a couple days ago for a full service oil change and it was so great! (Who says that about getting their oil changed?!) I was in and out in lightning speed, super cute GIRLS who actually know what theyre doing and a man named Les was very friendly too. Michaela made sure that all the ice was knocked off my car and wipers. They topped off everything and let me know I could come back in between oil changes for free fluid refills. They even offered me coffee, water and a cookie while I waited! Great customer service and work. Will definetly be returning.

Name: S**** W******
Date: 2016-08-20 20:08:32
Rating: 5
Comment: The people are friendly and the service is efficient. I had my air conditioning in my car fixed, and finding a place with the right pipe for my not-so-new car took persistence making calls on the part of Tuffy. The recharge and installment of the new pipe all happened within 3 hours. The assistant manager, Dan, was especially helpful throughout the process. Highly recommended!

Name: S**** B
Date: 2016-04-09 22:45:01
Rating: 5
Comment: Absolutely, the best service we have ever received! While visiting the area we ran into major truck problems that stranded us an hour from home. The manager, Chad, and his staff went to great lengths to assess the problem and secure transportation for us to get home. He was able to fix the problem rapidly, saving us from taking it to the dealership. I cannot state it enough that the service we received was by far the best weve ever received!

Name: T**** W****
Date: 2016-02-18 15:02:20
Rating: 5
Comment: Chad was very helpful and kind. Had my car checked over quickly. Took the time to fix a heat shield rather than just telling me it was broke. Honest, quick and pleasure to do business with. Thanks guys, happy returning customer!

Name: D****** B******
Date: 2014-03-28 22:56:00
Rating: 5
Comment: I have brought my cars to Tuffy for the past few years and have always had prompt, courteous and efficient service. Their prices are very competitive and in some cases substantially lower than other repair shops in the area. I will always go to Tuffy first!

Name: N****** M*****
Date: 2013-09-10 17:34:09
Rating: 4
Comment: Weve been taking both of our vehicles here for a few years now and always have excellent service. My husband drives 100 miles a day and my vehicle is creeping up on 200k so we appreciate the attention to detail and the fair and friendly service we get from the guys at Tuffy.

Name: J*****
Date: 2012-10-15 21:27:19
Rating: 5
Comment: After feeling like every mechanic was out to take advantage of me and rip me off, I decided to try the Tuffy center on Owen road. I received excellent service for a fair price, and have been taking my cars to them ever since (Over two years now). Steve is a very honorable and honest guy, and gives it to me straight and true every time. When I took my car in for some wheel assemble work, he did the work and after driving the car, realized it needed another part, so he did the extra work free of charge! This blew my mind, as every other mechanic Ive ever dealt with not only charged for every penny they could, but often severely overcharged. For quality work and honest friendly service, Fenton Tuffy is the place to go!

Name: M*** B*****
Date: 2012-10-04 23:04:50
Rating: 5
Comment: It’s been so nice over the years to get to know all the excellent mechanics by their first name. They greet me by my name, and I feel very confident in their ability to service my needs correctly and efficiently. Keep up the great service Fenton Tuffy.