Toms Family Auto Care

category: Auto repair shop
address: 21915 Allen Rd, Woodhaven, MI 48183, United States
rayting: 4.5
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, Credit cards,

Phone: +1 734-692-8273
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

Name: L**** A*****
Date: 2024-02-20 21:38:18
Rating: 5
Comment: They were fast, professional and friendly. They completed my alignment and had me back on the road in good time. I am sure I will be visiting them again for my next needed auto repair.

Name: A*** H******
Date: 2024-02-06 20:49:37
Rating: 5
Comment: They were very helpful and friendly. They replaced a light bulb for me within 10 minutes on my Dodge Dart and ended up not charging anything! Highly recommend!

Name: R***** C****
Date: 2024-01-23 08:11:59
Rating: 5
Comment: This guy Tom its like a miracle worker really put me at ease and done a great job on the car then I had another problem with it he said bring it back no problem he looked at it didnt seem to have a bad problem but anyways I thought hed this place was really super super good and definitely if I have any problems with my vehicle again toms is the one Im going to Toms family auto😃
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Name: J*** G
Date: 2023-10-19 02:31:16
Rating: 5
Comment: Honest and knowledgeable. All you can ask for.

Name: S******* L******
Date: 2023-10-19 00:15:09
Rating: 5
Comment: Fantastic! I definitely recommend Toms.

Name: W**** P********
Date: 2023-10-18 11:55:11
Rating: 5
Comment: I called LATE on a Friday asking if they had availability quickly. I was moving out of state and something was very wrong with my daughters car. They were able to look at AND fix my daughters car the following Monday . They were honest and they did not over charge me. I am grateful that I found Toms Family Auto Care.

Name: N***** L******
Date: 2023-09-29 23:43:09
Rating: 5
Comment: Very honest and reliable !!! Prices are very reasonable too!!!

Name: B**** C******
Date: 2023-09-09 15:17:45
Rating: 5
Comment: You wont find better people than Tom and his son Justin....excellent place to take your car...theyre are honest and reasonable.....they do great work!!!Brian Crawley

Name: K******** W*******
Date: 2023-08-09 13:53:33
Rating: 5

Name: D*****************
Date: 2023-07-27 16:50:24
Rating: 5
Comment: Tom’s Family Auto Care.I googled an auto repair near me and chose Tom’s Family Auto Care for its good reviews. They did not disappoint! I am so glad I chose them; they were friendly, honest and provided such quick updates and service.I brought my car in because the brakes were squeaking. Tom let me know that the brakes looked fine; no work work was necessary. So thankful to Tom and his team!I will highly recommend this shop to all my family and friends

Name: L* K*****
Date: 2023-06-24 06:15:55
Rating: 5
Comment: I own the blue 95 roadmaster I brought my car here bc it wouldn’t crank it would turn over but no crank, tom took a guess over the phone he hooks it up and he was right it was the distributor not giving spark, had me in and out basically 1 day job, I took it to auto lab before and Scott said he couldn’t find the issue because lack of tools but in reality didn’t wanna fix a inexpensive part shouts out to tom🙏

Name: J*** V
Date: 2023-05-13 20:46:34
Rating: 5
Comment: Quick quality work and no shady upcharges. Ill happily give them my business.

Name: B** F*****
Date: 2023-05-05 17:15:34
Rating: 5
Comment: Great service, quick and please.

Name: L*** P****
Date: 2023-05-04 17:54:37
Rating: 5
Comment: Very friendly, honest and reliable service. I wont go anywhere else!!

Name: E**** P**
Date: 2023-04-11 09:13:36
Rating: 5
Comment: Great place to take your vehicle. They went above and beyond the expectations of the service needed. I will be back for all my Mustangs needs. Thank you, Tom.

Name: s**** l*******
Date: 2023-04-03 20:11:01
Rating: 5
Comment: Amazing work and amazing service, honesty is hard to come by in todays world, they have it hands down. this crew is the best. Period

Name: M***** A*******
Date: 2023-03-22 22:15:27
Rating: 5
Comment: Very friendly n fast service.

Name: G*** F*******
Date: 2023-02-27 23:44:38
Rating: 5
Comment: I had my brakes done at Toms Family Auto Care today. I was very pleased. They drove me to my office. I did not expect this. They did the job very promptly in a few hours. I highly recommend them.

Name: J*** C*********
Date: 2023-02-27 15:10:13
Rating: 5
Comment: Quality work at honest prices

Name: A******
Date: 2023-01-29 15:29:40
Rating: 5
Comment: Another great experience at Toms Family Auto Care! Discovered broken windshield wipers on a snowy morning. Called Toms at 8am and was back on the road that afternoon. Super nice, honest guys. Would highly recommend!

Name: M***** S*****
Date: 2022-12-15 22:31:42
Rating: 5
Comment: When it comes to trusting your vehicle with someone elseToms family auto is the whenever the job is to difficult for me,hes my go to guyHes what you call a pros proFrom the front desk to the mechanics

Name: A***** N
Date: 2022-11-28 19:26:07
Rating: 5
Comment: Friendly, knowledgeable, honest, and efficient! Ive had to make my vehicle here twice now, for two separate concerns. Both times the issues were fixed same day and at a fair price. A coworker recommended this business to me and Im so glad she did. They are honest and upfront and very pleasant to do business with. Ill never go anywhere else.

Name: P***** S******
Date: 2022-11-16 19:15:13
Rating: 5
Comment: Tom goes out of his way to accommodate you, very friendly, work is top quality and prices good. Highly recommend

Name: J**** S*****
Date: 2022-11-15 01:59:43
Rating: 5
Comment: Awesome place Thanks 😊

Name: a***** m
Date: 2022-11-14 23:18:10
Rating: 5
Comment: I went to Discount Tire today to have my tires rotated & have the air pressure checked. Two of the lugnuts stripped & the studs had to be replaced. This happened on the same tire and I would not have been able to drive on it without getting it fixed. Someone at Discount Tire called here and they said to send me over. I got there and they brought my car back right away and had it ready for me in less than an hour. The man who waited on me (I didnt get his name) was very friendly and took down my phone number to call when my car was ready, as I walked down the road to get something to eat while I waited. When I came back to the shop to pick my car up he informed me that there were two studs that had to be repaired/replaced and told me that it was on the house, which was incredibly nice and made this frustrating day feel much better. I will definitely be returning to this shop to have my car serviced when things arise and recommending them to my friends and family!

Name: C******* H***
Date: 2022-09-10 01:40:38
Rating: 5
Comment: Excellent service fast . Very reasonable.

Name: B*** B*****
Date: 2022-06-24 15:29:38
Rating: 5
Comment: Friendly, honest, explained all repairs, fair prices, going back next week for brakes

Name: H***** Y****
Date: 2022-06-22 21:13:14
Rating: 5
Comment: Justin is always helpful, will show me what’s wrong and explains in detail what needs to be done, or what can be done to fix the issue without adding extra things on like most larger auto places.

Name: F C*****
Date: 2022-05-29 04:01:09
Rating: 5
Comment: This place feels like Family..They explain everything ..Great prices..Quick, efficient service.

Name: c***** b
Date: 2022-05-26 21:17:18
Rating: 5
Comment: Another great service from Tom’s. Thanks guys

Name: d*** p********
Date: 2022-05-11 20:06:46
Rating: 5
Comment: Great staff! Justin at the front desk is amazing at helping navigate the world of car repair.

Name: P*********
Date: 2022-05-11 04:34:57
Rating: 5
Comment: Needed a lug nut torched off. Someone had recommended Toms and very happy they did. Excellent customer service. They were able to fix my car same day. Highly recommend!

Name: L***** I****
Date: 2022-05-06 17:15:35
Rating: 5
Comment: Been a customer for over 10 years! They are honest, prices are reasonable and they go above and beyond for their customers. Highly recommended. 💯

Name: c****** m*******
Date: 2022-04-27 00:17:11
Rating: 5
Comment: They do quality work at reasonable prices. Very experienced technicians!

Name: L***** W****
Date: 2022-03-06 16:45:57
Rating: 5
Comment: Put the parts we had on to Mt daughters car for us. Friendly and courteous service.

Name: D*** C******* (**************
Date: 2022-02-02 04:18:12
Rating: 5
Comment: Happy with the service. I asked for the once over, remedied a couple issues and identified another part of the suspension beginning to failI will be back to have a lower control replaced

Name: L**** R********
Date: 2022-01-08 13:16:47
Rating: 5
Comment: Best, honest shop downriver!

Name: a** n***
Date: 2021-12-24 00:33:01
Rating: 5
Comment: 03 gmc Sierra 4x4 did great alignment and brake work drives almost new definitely recommend getting work done i will be going back forsure.

Name: T**** R***
Date: 2021-11-16 13:51:45
Rating: 5
Comment: This place is A #1 in service and customer satisfaction. Tom squeezed me in. last minute. I had a trip I had to go on for a family member. Was in and out and very pleased, with service and cost. Recommend you go there for your car repairs. Thank you Tom

Name: k** r*******
Date: 2021-11-14 15:51:05
Rating: 5
Comment: Very good people, they take very good care of your vehicle fair to.

Name: k***** w***
Date: 2021-10-25 23:05:51
Rating: 5
Comment: Their the Best Ever

Name: A******* J******
Date: 2021-10-02 17:03:09
Rating: 5
Comment: They are very helpful and honest people which is a rare find glad to have found this place

Name: T** N******
Date: 2021-09-29 18:16:16
Rating: 5
Comment: Really awesome place, I walked home from this shop when my car was done I told them I planed on walking back but they sent a person to pick me up instead. Very fair prices as well.

Name: S E
Date: 2021-08-09 20:44:22
Rating: 5
Comment: Today while at work my car broke down. I called Tom, as he was highly recommended by a coworker. He was able to get the issue solved and my car back working very quickly and I’m so thankful for him. My alternator was bad as well as needing a new belt and the price for it all and labor was very fair. Forever greatful for his services and helping me out. We will use him again for any future needs

Name: C***** B******
Date: 2021-08-02 17:01:45
Rating: 5
Comment: Wonderful!👍

Name: J******* R*****
Date: 2021-07-23 18:17:34
Rating: 5
Comment: This was my first time at Toms auto care, but they were very efficient and awesome customer service. I would definitely recommend Toms.

Name: V******* L******
Date: 2021-07-17 12:31:14
Rating: 5
Comment: I have been there twice. Very helpful. Faster than I expected work could be done. Prices are awesome. Work is done very well.

Name: A***** (** R*** H*****
Date: 2021-07-09 10:32:47
Rating: 5
Comment: Honest and quick repairs. Been using them for years.

Name: M*** H*******
Date: 2021-06-30 23:22:10
Rating: 5
Comment: They took care of a tire that Discount Tire said they couldnt get off. They were super friendly and took care of us in a timely manner. Would definitely go back there if we need any work done.

Name: L**** B*******
Date: 2021-06-22 21:42:19
Rating: 5
Comment: Ive been going to Toms for over ten yrs and they are the best. Tom and his crew treat everyone with respect they are like family. I wouldnt go anywhere else. Love you guys

Name: E*** G****
Date: 2021-05-27 00:03:51
Rating: 5
Comment: Honest fair

Name: j*******
Date: 2021-05-22 22:56:49
Rating: 5
Comment: Honest and reasonably priced place. Highly recommend

Name: T*** P***
Date: 2021-05-11 19:11:33
Rating: 5
Comment: They do great work very good people honest n reliable

Name: T**** L***
Date: 2021-05-10 20:25:00
Rating: 5
Comment: They did an amazing job on my vehicle!! Its 11 years old and drives like its new!! They also have fabulous warranties on their work!!

Name: N*** P*****
Date: 2021-05-04 14:34:11
Rating: 5
Comment: Good honest people

Name: T**** H****
Date: 2021-04-30 17:24:48
Rating: 5
Comment: What a great guy he cares professional big one is HONEST I will go to this shop in the future from now on! Wish I found this shop earlier they are busy and gotta schedule you but there busy for a reason quality work quality shop quality people

Name: N***** H***
Date: 2021-04-30 12:25:32
Rating: 5
Comment: I will never take my vehicles anywhere else. Theyre fast, affordable, and very perfessional. They are also very personable. I was freaking out and they helped alot.

Name: N**** B******
Date: 2021-04-16 23:04:19
Rating: 5
Comment: Very nice, helpful, caring, had me check to make sure it wasnt on any factory warranty.

Name: D*****
Date: 2021-04-14 17:26:48
Rating: 5
Comment: Awesome customer service. Fast efficient and very fair prices. Does not use cheap replacement parts

Name: I****
Date: 2021-03-27 12:06:52
Rating: 5
Comment: Love the place very friendly and wont rip you off .

Name: N****** G******
Date: 2021-03-19 10:13:41
Rating: 5
Comment: Friendly and honest service.

Name: C****** N****
Date: 2021-03-15 17:38:57
Rating: 5
Comment: Honest, friendly, easy to work with!

Name: K*** D**
Date: 2021-02-21 20:59:00
Rating: 5
Comment: They do great work

Name: C***** V*****
Date: 2021-02-12 19:04:39
Rating: 5
Comment: Im not one to leave reviews but this one i felt was worth it. They were honest, inexpensive and fast in repairs on my daughters car. I will absolutely be doing business with them again if needed.

Name: S****** T***
Date: 2021-01-19 13:44:10
Rating: 5
Comment: I was referred to Toms & Im thankful my car was in good hands. The prices were reasonable & the service was done well. Also I was informed on a repair that I will need in the future & the cost of it. I will continue to take my cars to Toms.

Name: D**** L******
Date: 2021-01-15 20:03:18
Rating: 5
Comment: I highly recommend this place to anyone. Honest and friendly.

Name: I** R********
Date: 2020-11-04 20:39:53
Rating: 5
Comment: Always have had quality service and use them when ever I need car maintenance

Name: M** H********** L*** S***** C****
Date: 2020-10-15 20:38:16
Rating: 5
Comment: Went to Total Transmission. Great service! Friendly and professional! Amy is top notch!

Name: T****** C******
Date: 2020-10-12 14:16:03
Rating: 5
Comment: I brought my vehicle in to have a starter installed. Upon waiting for my vehicle I observed customers coming in and how they were handled by the owner Tom. His demeanor is impeccable, it is something about his voice the caring and kindness. Me being a female, you know what they say about mechanic shops how females are taken advantage of, well I did not see it here. Integrity means a lot to me. Believe the shops sign stating that they are honest. Toms Family Auto Care took care of me.

Name: C**** R******
Date: 2020-10-09 14:43:34
Rating: 5
Comment: Good guys they wont do work unless its safe to do so.

Name: S**** B*******
Date: 2020-10-07 13:31:12
Rating: 5
Comment: I have always received great service and fair prices from Toms Family Auto Care. They backup all the work they do. I have been using Toms for more than a decade.

Name: R K
Date: 2020-09-26 22:04:04
Rating: 5
Comment: These guys are #1. Prices are reasonable. They will never try to over sell you. Just all around good people and excellent mechanics. You wont be disappointed!!

Name: T***** H******
Date: 2020-09-25 16:39:09
Rating: 5
Comment: Honest and friendly. I highly recommend Toms if you need any work done on your car. Been going here for over 10 years.

Name: D****** L**
Date: 2020-09-18 17:25:48
Rating: 5
Comment: My place for many years. Fast, friendly and very reasonable prices. My price was even lower than quoted. Tom told me it wasnt as much as first thought. Who else does that? I highly recommend this place for your car needs. Thanks Tom!

Name: V*** A*******
Date: 2020-09-14 22:54:19
Rating: 5
Comment: My go to place!

Name: N******
Date: 2020-09-02 18:14:02
Rating: 5
Comment: These guys are as good and fair as it gets, they did super exceptional work on my car and I will definitely be taking it there again!

Name: s*******
Date: 2020-08-21 20:46:15
Rating: 5
Comment: Had some work done on my daughters Saturn, great people, very honest, and work performed was spot on.I wouldnt hesitate to send family there.Thanks again guys!

Name: H**** D*****
Date: 2020-08-15 23:41:57
Rating: 5
Comment: Ive had my car serviced here many times. Always have it ready for me within a day or two. Theyre honest and trustworthy, customer service is always great.

Name: S** J*******
Date: 2020-08-12 19:52:02
Rating: 5
Comment: Great service

Name: M*** G******
Date: 2020-07-26 15:08:25
Rating: 5
Comment: Only place I trust for my cars

Name: S*** E*******
Date: 2020-07-02 02:41:40
Rating: 5
Comment: So far every interaction has been fair and honest. Love that, very hard to find anymore.

Name: B******* C*****
Date: 2020-06-12 06:18:08
Rating: 5
Comment: Very honest, professional, and kind. They have your/your vehicle’s best interest in mind

Name: J**** J****
Date: 2020-05-20 00:46:04
Rating: 5
Comment: Had my car done in a couple hours. Honest and very professional. recommend.

Name: M T
Date: 2020-04-21 11:42:51
Rating: 4
Comment: Good work fair price

Name: C*** F*****
Date: 2020-03-03 15:52:25
Rating: 5
Comment: First visit not the last. Reasonable, honest, timely and friendly.

Name: A***** D*****
Date: 2020-03-01 20:24:26
Rating: 5
Comment: Super friendly staff!!

Name: K*** B*********
Date: 2020-02-25 15:06:53
Rating: 5
Comment: Toms Family Auto is the best. Dropped my vehicle off in the morning and they figured out what was wrong with it and had it fixed and I picked it up early the same evening. It has been running great since them I found my forever repair shop.

Name: J***** K****
Date: 2020-02-23 02:49:03
Rating: 5
Comment: The guy who answers the phone sounds the same every time. Is he a robot? If so, he is a nice robot.

Name: S****** L*****
Date: 2020-02-20 15:02:12
Rating: 5
Comment: Fair. Honest. Efficient.

Name: S******** D******
Date: 2020-02-18 20:37:05
Rating: 5
Comment: I’ve never had anything short of an awesome experience here. I know when I call Justin he’s going to get me the best price he can. I never have to worry about them coming up with a bunch of BS that “needs to be fixed”. I trust their work & if anything isn’t covered under warranty, these guys are ALWAYS going to be my first call. You just don’t find good people like this everyday in this business.

Name: R*****
Date: 2020-02-11 12:21:54
Rating: 5
Comment: 100 percent satisfied with the work that was done on my vehicle. Justin was professional and friendly and honored his quote. My vehicle has been in a couple other shops in the area for basically the same issue but was never completely solved until I took it to Toms Family Auto.

Name: R****** A*******
Date: 2020-01-30 22:49:43
Rating: 5
Comment: They do great work And dont do unnecessary work

Name: T** C***
Date: 2020-01-26 12:51:20
Rating: 5
Comment: I bought new tires at Discount Tire, asked about an alignment and they suggested Toms across the street. Scheduled an appointment for the next day. Vehicle was serviced promptly, turns out it only needed a minor adjustment so no charge! Thanks Justin, you just made a customer for life plus as many referrals as I can shoot your way.

Name: R*** T**********
Date: 2020-01-03 14:12:30
Rating: 5
Comment: Honest, great and reasonable work. Have had three different vehicles with service performed on them. Alignments for $50 cant beat that!

Name: A*** S******
Date: 2019-12-28 08:13:02
Rating: 5
Comment: Great quick service 👍

Name: S***** K**
Date: 2019-12-25 08:17:45
Rating: 5
Comment: Honest work and straight forward about pricing, no hidden or deceptive tactics.

Name: K***** O*********
Date: 2019-12-14 18:46:11
Rating: 5
Comment: Took my my truck in for front end alignment. Justin got my truck in promptly at the scheduled time. The tech, Devin, quickly got the truck aligned and corrected a problem with my steering wheel.When I paid my bill, Justin told me it took less time than expected, so he charged me a LOWER PRICE than he quoted (how often does that happen...NEVER).Thanks for the great job and I will be repeat customer.

Name: G***** M*******
Date: 2019-12-11 21:15:43
Rating: 5
Comment: I take my truck there all the time they do good work I dont go anywhere else 5 star rating for me

Name: R******* P*****
Date: 2019-11-19 13:09:38
Rating: 5
Comment: Great place to have your auto repairs done. Price are reasonable!

Name: K******* S***
Date: 2019-10-10 16:23:55
Rating: 5
Comment: Toms came highly recommended, my sons vehicle had an issue, took it there and Tom was, as I was told he is, straight up, nice, honest! I will definitely be using his services for our other vehicles!!

Name: Y****** D**** P*****
Date: 2019-09-27 21:26:12
Rating: 5
Comment: The best place for car care

Name: S***** S*******
Date: 2019-09-18 20:01:36
Rating: 5
Comment: Great experience. Friendly, Honest, Reliable service. Definitely recommend! Thank you!😁

Name: B******* J****
Date: 2019-08-27 03:50:58
Rating: 5
Comment: I took my vehicle to Tom’s Family Auto Care to check out my antifreeze and coolants. Because I had my oil change at a oil change shop and they said my coolant needs to be change . I received a call from Tom’s Family Auto Care and the service advisor said my coolant was great and said I don’t need any thing at this time. I will make sure that this is my shop for repairs on my vehicle because they were honest with me. So if you’re looking for a shop make sure you stop by and see them there’s the Best . They have great customer service and very professional.

Name: K*** L******
Date: 2019-08-04 19:06:40
Rating: 5
Comment: Love this place great on all our vehicles!!!

Name: M*** D***
Date: 2019-07-09 01:23:12
Rating: 5
Comment: Honest and really know their stuff. Great guys. Tom is the nicest person ever.

Name: K***** C*******
Date: 2019-06-25 17:46:56
Rating: 5
Comment: I typically fix my own vehicles, but this is one of the few shops I trust.

Name: j**** w****
Date: 2019-06-21 23:29:33
Rating: 4
Comment: Fast services fair prices

Name: s**** c******
Date: 2019-06-05 19:44:31
Rating: 4
Comment: Good value, honest !

Name: m****** s****
Date: 2019-05-27 11:55:33
Rating: 5
Comment: Fair and honest always.

Name: B****** O*******
Date: 2019-04-30 10:29:46
Rating: 5
Comment: When I had my aging Escape there for service, they took really good care of it. Honest, affordable, and very quick service. The staff was very professional and suggested what services I need. I would go here all the time, unfortunately its so far away from me.

Name: P****** s*****
Date: 2019-04-24 01:18:44
Rating: 5
Comment: Had my car ready before i knew it

Name: K**** T*******
Date: 2019-04-01 07:52:04
Rating: 4
Comment: I felt they were honest

Name: J**** B*******
Date: 2019-03-29 16:45:52
Rating: 5
Comment: Honest and reliable work. The auto repair business is a shady business, but not with these guys. I wouldnt take my vehicles anywhere else.

Name: J***** H*******
Date: 2019-02-28 14:39:15
Rating: 5
Comment: Justin only seems to respond to the bad reviews so I’m inclined to leave a bad one! LolBeen coming here since my first car, a lot more recently with my newer Saturn, starting to understand why they went out of business.They always do a great job of explaining what they’re actually doing, no weird jargon, and always take the time to reassure me. Love Bruce and Justin!

Name: J***** S
Date: 2019-02-12 20:01:15
Rating: 5
Comment: I went in for an alignment so I cant speak for all the work they do but I can say that they walked me through the difference, were very friendly and made my car drive a million times better. I will definitely refer friends or family here for their car needs.

Name: M****** N*****
Date: 2019-01-11 21:00:25
Rating: 5
Comment: Seriously the best, most honest shop around. They won’t try to scam you! Super friendly and affordable. Highly recommend.

Name: A**** S****
Date: 2018-12-26 14:57:30
Rating: 5
Comment: I love these guys! From day one Ive never had any issues with their work. Impeccable customer service and repairs always on point.Tom is the best!!!

Name: F**** G********
Date: 2018-12-13 22:39:56
Rating: 5
Comment: Excellent Service Always !!! They try their best to accommodate customers that advise them the vehicle is the only vehicle for the family... Finally , they have very affordable prices !!! Frank

Name: C**** C****
Date: 2018-12-12 03:19:48
Rating: 5
Comment: The best place to get car work downriver! The guys are honest and fair and friendly. Bruce behind the counter gets the job going for you keeps you informed as they resolve any/all issues. Thanks guys!

Name: M*** N****
Date: 2018-12-09 20:49:39
Rating: 5
Comment: Nice people good prices

Name: D***** C*******
Date: 2018-10-19 19:54:25
Rating: 5
Comment: Ive been using Toms for quite a few years now and they have always been pleasant and greeted me by name. All my cars have always been done in a timely manner and its been relatively affordable. I havent had any problems with having to bring anything back not fixed properly.

Name: T** M******
Date: 2018-09-27 12:08:16
Rating: 4
Comment: No one likes a car problem. No one plans for a car problem. The guys here made it as painless as possible.Finding honest auto mechanics will get your car to 200,000 miles. That is a valuable discovery.

Name: J****** G*****
Date: 2018-09-10 23:17:14
Rating: 5
Comment: They are the best for getting the van fixed honest with you

Name: S***** V******
Date: 2018-08-20 15:01:17
Rating: 5
Comment: Very personable and they care!!! Great customer service, and turn around . I wasnt expecting my car back so quickly. Brakes are working great and thank you for fixing my light bulb I didnt even know was out. Highly recommend this shop. I will send my loved ones there.

Name: P*** T
Date: 2018-08-02 01:36:51
Rating: 5
Comment: Excellent Service at Decent Price. These people are fair and honest. I was picking up my vehicle when this woman came in with a vehicle problem that was an inexpensive fix. She knew absolutely nothing about the problem let alone the repair cost, that was quite obvious. Toms Auto Care was fair and accurate with what they sugested.They have always been true to me even suggesting not to repair when the cost outweighed the benefits.

Name: R**** R******
Date: 2018-06-25 21:55:53
Rating: 5
Comment: Friendly and helpful staff. Good pricing too.

Name: S***** L*****
Date: 2018-03-10 08:52:59
Rating: 4
Comment: Great experience I have had here, prices are reasonable, good place to go.

Name: Z****** T******
Date: 2018-02-13 23:48:43
Rating: 5
Comment: Brought in my 2011 Ford Focus for front breaks and a new wheel bearing. Worked with Bruce, Steve and Kevin. All 3 have fantastic attitude and work with you to make sure you are comfortable about what service is being performed and why.Bruce worked with me on the price and just being in the office this morning he always offers to help if possible. Making sure I was 100% comfortable before moving forward.I was not pressured by either of the techs, Steve or Kevin, into additional services. They told me what could wait and what needs to be worked on immediately. Had terrible experiences with this in the past, so this was a breath of fresh air for me. Both techs were extremely knowledgeable and I was happy to get two sets of eyes on any work that needed to be done for certain.I live in Ann Arbor, but let me tell you, this was well worth the drive. I will always be taking my car to Toms if I need any work done. Very honest, upfront about any repairs, prices are very very reasonable, and just a great attitude/passion for the job.Thank you guys for all the help! First time here, but you just made yourself a lifetime customer.

Name: V***** C
Date: 2018-02-04 11:31:48
Rating: 5
Comment: Victor 2009 ford focus,Honest, fair, reasonably priced, and they get the job done right. I trust them completely with my car and highly recommend,Thank you.

Name: A*** D****
Date: 2018-02-04 02:37:08
Rating: 5
Comment: Have had a great experience with this shop. We have had both my wifes and my vehicles here and feel very comfortable with their experience

Name: D**** L****
Date: 2018-01-19 23:33:55
Rating: 5
Comment: Very professional people working here. Thank you for free diagnostic analysis!!

Name: j*** m****
Date: 2017-12-21 17:32:01
Rating: 5
Comment: Very friendly atmosphere. Very respectful people. My first visit, and I was thoroughly satisfied with service that I received.

Name: M*** S*********
Date: 2017-12-08 21:43:50
Rating: 5
Comment: They do great work here.

Name: K**** R***
Date: 2017-11-25 01:34:32
Rating: 5
Comment: Great job with wheel alignment

Name: M******* L**** R******
Date: 2017-11-05 16:55:15
Rating: 5
Comment: I love coming here. I can get my car in for service by the next day usually and I trust that it is done right. When I have to take my car in Im always worried it is going to cost hundreds of dollars and so far the things I have taken it in for have not been a sticker shock like other places I have gone in the past. I only ever come here for car repair services. The gentleman that answers the phone is always polite and helpful.

Name: A***** H****
Date: 2017-09-29 01:44:35
Rating: 5
Comment: I am BEYOND impressed with Toms-an honest mechanic shop tends to be hard to find. When my Jeeps oil and transmission pans rusted out and the dealerships would not be able to get me scheduled until mid to late October, I was able to get penciled in for two days after I made an appointment at Toms. I was advised it would be a rather large job but it was completed in less than two days. They also found some other areas of concern and I was immediately advised and gave permission to proceed with any repairs that needed to be done. I was sent photos and thoroughly explained to what the issues were. I was given updates frequently as well. Any additional parts needed were delivered immediately. I cannot say enough about my great experience at this mechanic shop. I would recommend them to anyone and I will be taking my car to be serviced there in the future. The honesty, the prices, the really cant get any better.

Name: M******* L*********
Date: 2017-09-18 16:39:50
Rating: 5
Comment: They are very helpful. I called at 130 on sat and described what what wrong and got there 20 minutes later and they fixed it immediately! They close at 2 on saturdays but they took care of me. Thank you for staying longer to get my car fixed! It was greatly appreciated!!

Name: d**********
Date: 2017-09-06 00:55:10
Rating: 5
Comment: I have been there many times and have always left happy.

Name: L***** G*****
Date: 2017-08-18 14:41:35
Rating: 5
Comment: My family has been going here for years. They do great work for a good price. They have even fixed small problems without a charge! We will definitely continue to do business with them for years to come.

Name: n***** t******
Date: 2017-08-03 14:13:57
Rating: 5
Comment: I was broke down 2 hrs from home they got me in and fixed in 2 hrs thank you guys

Name: B**** J*****
Date: 2017-07-29 02:31:01
Rating: 5
Comment: Honest fair skilled. We have trusted them with our family cars for over 10 years. Ask for Bruce

Name: A*** K******
Date: 2017-05-28 13:00:06
Rating: 5
Comment: Even though my dad could do most of the work we need, we have used Toms for over 10 years. We have never had a single issue and they have no problem telling you if they find that that famous noise really isnt a $1000 job just to make some money. You wont be disappointed!!!!

Name: S******** K*****
Date: 2017-05-10 14:08:56
Rating: 5
Comment: Just had my car repaired here. I believe the part in question was a timing valve. (I forget the technical term.) Anyway, the dealer wanted over $1,000 for this repair. Toms did it for less than $200. Aside from saving me a ton of money, I felt like they gave me peace of mind. When Ive gone to other repair shops, I felt like they were out to screw me over. Toms never made me feel like they were trying to sell me repairs I didnt need. I would recommend them to anyone with car issues. I will be bringing any future car repairs to Toms from now on.

Name: R** M**********
Date: 2017-04-18 17:41:03
Rating: 5
Comment: These guys are awesome. I am pretty good with cars, so I do most work myself. When theres a job thats too big for me to tackle, I bring it to them. They are honest and efficient, plus they have great communication.

Name: W*** H*******
Date: 2016-10-19 17:56:08
Rating: 5
Comment: I have always had great experience here. They will take the time to explain what is needed and what can wait. I am not a car guy but once I leave there I feel I understand what was done.

Name: B**** J*****
Date: 2016-04-26 12:33:45
Rating: 4
Comment: We have had cars here probably 50 times in the last ten years. (Lots of kids means lots of old beat up cars). They are mostly very good, honest and sometimes willing to work around expensive problems and perform temporary repairs when a vehicle is not worth repairing fully, which many mechanics will not do. However it depends on who their mechanics are at the time. Sometimes they just kept throwing parts at a problem rather than diagnosing it. We stopped using them for a while, and then discovered no other mechanics were really any better. We tried close to ten other shops. When they do diagnose rather than throwing parts at it, they are often quite good at it (depends on which mechanic you get). However they are generally poor at listening to their customers. They need to learn that sometimes we actually do know what we are talking about. Bottom line is despite some expensive issues with them, we still use them. They are as good or maybe a bit better than most other shops around.

Name: T***** O**
Date: 2016-04-13 05:17:40
Rating: 4
Comment: Took my car in for a tune up and to change a. Turning light taillight can say they were pretty awesome and proffesional

Name: M**** S**********
Date: 2016-02-14 13:11:15
Rating: 5
Comment: I took my 2006 Dodge Viper there for an alignment. Better job than the dealer or the major chain stores could do. Friendly polite hands on service. Good people that mean well. Fixing cars is a tough business, some of these reviews are to critical. Cars consistently break down and multiple symptoms means diagnosing and fixing one issue is independent from another. They are fair and reasonable and will not let you down. Give them a try and you will be glad you did. Thanks guys!

Name: K**** M******** M*****
Date: 2015-10-21 12:59:19
Rating: 5
Comment: Excellent service! Fair prices

Name: T******* H******
Date: 2015-06-17 23:17:18
Rating: 5
Comment: I have been here two times, both times for an alignment. First time they pointed out that I had worn parts that needed to be replaced. The second time I came in after installing all the new parts (which I had done in the dusk) they told me a castle nut was backwards and two castle nuts were missing the cotter pins. They then told me they fixed these little things to avoid any issues. They did a great job and got the steering wheel straight for the first time in three years and were honest and didnt try to push any extra work on me for extra profit. I would highly recommend them to family and friends for good quality at a better price.

Name: A**** G*******
Date: 2015-01-21 12:50:56
Rating: 5
Comment: Been coming here for years. Friendly professional service at very good prices. I have my dealer do my oil changes so they can keep me on track with my vehicles needs. But when they detect something major needs to be addressed, I come back to Toms.

Name: J****** J**** (***********
Date: 2015-01-14 15:48:14
Rating: 5
Comment: Friendly, Fast, and honest, everything you could ask for from an auto shop. I came here because of the good reviews, and will be recommending this place to family and friends.(Had a rotor and wheel bearing replaced on a 97 Explorer. The truck was in and out, and drives better than it has in a long time.)

Name: A****** F****
Date: 2014-11-08 16:11:51
Rating: 5
Comment: This place is awesome. I have used them several times and they are very straight forward with you and didnt try to get over on me because I am a woman. Staff is very nice. Just LOVE this place. Highly recommend them!!

Name: J**** M*****
Date: 2014-07-28 14:27:44
Rating: 5
Comment: One of the best options for car repair in Woodhaven!

Name: 9** F***
Date: 2014-06-14 06:54:18
Rating: 5
Comment: Great shop. Im a DIY mechanic for the most part. But when i have a job that im not comfortable with or not equipped to handle I go to Toms. They do honest work and are reasonably if not discount priced. I am surrounded by mechanic shops where i live, and Ive tried most of them, it took a long time to find a shop worth returning to for every service my families vehicles need, but i found one at Toms Family Auto.Thanks to Bruce and all the guys at Toms i hope i dont see you soon! :)

Name: K**** J*****
Date: 2014-01-09 19:08:40
Rating: 5
Comment: Awesome service! Went in there today on a recommendation for a simple fix. They looked at it and fixed it in under 20 minutes! Best part was they charged me nothing because it didnt take them long. Ill definitely be returning!