Tims Complete Auto

category: Auto repair shop, Brake shop, Oil change service
address: 48188 Van Dyke Ave, Shelby Township, MI 48317, United States
Phone: +1 586-254-3804
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday8 AM–1 PM

site: https://www.timscompleteauto.net/
rayting: 4.4
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Payments: Debit cards, Credit cards,

Name: E******** L**
Date: 2024-02-10 11:00:38
Rating: 4
Comment: I have them a 4 because....the staff was very friendly and knowledgeable but they told me my thermostat was bad and when I tool my car to wearmaster where I had a warranty, I was told the thermostat was fine and it was a plug that was causing my car to over heat. So im still on the fence about this repair shop.

Name: B**** P***
Date: 2024-01-06 19:41:32
Rating: 5
Comment: Tim is an amazing mechanic. But they are WAY understaffed and that causes problems. I know its impossible to find good employees these days, but they desperately need to do that, or it will quickly lead to their downfall. But I will continue to use them. They are reliable and trustworthy.

Name: K*** F****
Date: 2023-12-01 23:06:29
Rating: 5
Comment: They are honest and fairly priced. We go out of our way to use them for our repairs because they’ve always taken great care of us. I highly recommend them. Tim is highly knowledgeable.
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Name: E*** C*****
Date: 2023-11-19 18:58:29
Rating: 5
Comment: Trustworthy auto repair shop. I get really nervous having to deal with auto repair places because you never know what they are going to charge for a repair (if they fix it in the first place).Tims Auto is not one of those places you have to worry about. It’s a family owned shop and they are amazing. Tim (the son) is knowledgeable and does his research if needed to make sure to get the job done.I believe, on my most recent repair, they have fixed the issue for a reasonable price. I have been here before and my previous trouble was fixed as well and issue has not come back.Awesome job Tim. Keep up the good work!

Name: J**** G*****
Date: 2023-11-14 07:05:44
Rating: 5
Comment: Tims complete Auto is a family-owned-and-operated business that takes very good care of their customers. One can always count on a fair estimate with a full explanation of what(and even why)might be needed to get your vehicle back running in Tip-Top shape again. The work is quality, and they truly care about cars at this business. The guys that work on your car at Tims are most certainly car guys-- and they always make sure that the fix is done properly and in good time. All at a reasonable price. You are never sold something you do not need when you go there.

Name: J**** M*********
Date: 2023-10-30 00:13:45
Rating: 5
Comment: Very nice people. ❤️

Name: T***** G******
Date: 2023-07-25 11:58:10
Rating: 5
Comment: Great friendly staff....... Vary fair on cost

Name: J****** K*******
Date: 2023-07-22 21:04:53
Rating: 5
Comment: My mom took her kia and she appreciated their kindness and honesty in fixing her car.

Name: D**** M*********
Date: 2023-07-02 16:23:28
Rating: 5
Comment: The people that work here are awesome! Tim took time to make sure I knew what was going on with my car.

Name: M** M********
Date: 2023-07-01 08:48:23
Rating: 5
Comment: Brother Tim is straight shooter. He is probably one of the most honest hard-working garages around. He is upfront and honest will do a solid job for a fair price. Never had any issues, always more than satisfied in the work and guarantees.Highly recommended

Name: A*** H*******
Date: 2023-03-29 01:17:12
Rating: 5
Comment: Very good work and reasonable pricing

Name: B** C*****
Date: 2023-03-28 10:45:56
Rating: 5
Comment: I have brought different cars here for many years and this the only place I will ever bring a car for any kind if work. I recently brought my car here because the engine seemed to be humming louder than usual. Tim, the son immediately noticed drops on the ground and pointed out what looked like a leak of some sort, then he drove it a single block and parked it. It took him less than 20 seconds to show me the power steering fluid had just begun to leak. This was not suprising to me because these guys have so many years of experience with cars. There prices are way lower than most anywhere else around and there service is friendly and super fast. This is the only place I will ever bring my cars. Theyre simply the BEST!

Name: J*** W**********
Date: 2023-03-16 12:19:46
Rating: 5
Comment: Honest and caring old fashion belief that job should be done right. We have been taking our cars to Tims exclusively for probably over 20 years because it is very difficult to find someone so trustworthy... we did and would never even think of changing

Name: J**** W*****
Date: 2023-02-22 22:31:40
Rating: 5
Comment: Fair prices friendly people and good work

Name: P*** J* S****
Date: 2022-12-13 11:20:08
Rating: 5
Comment: These guys were amazing! Even their prices are agreeable!

Name: J**** H******
Date: 2022-10-01 23:03:46
Rating: 5
Comment: Family owned business and everyone is SUPER WONDERFUL!!!!

Name: J** P********
Date: 2022-09-02 16:38:53
Rating: 5
Comment: Awesome experience! Totally recommend!!Its the Friday morning before Labor Day weekend. We were headed north with a fully packed car of kids and pets and other perishables when the red check battery light came on too far from home to turn around. (Apparently, its pretty important, and if you dont see to it soon, the whole car will die;) Tims came highly recommended from Shelby Auto (also super helpful, but couldnt fit me in). Tim and his friendly staff went above and beyond to find a new alternator and get us fixed up as far as possible and back on the road. And for a really decent price, too! (Holiday weekend, emergency situation, totally expected to pay through the nose if I got any service at all anywhere) Thank you, Thank you Tim and friends!!!

Name: J** S****
Date: 2022-06-14 23:05:38
Rating: 4
Comment: A wealth of knowledge and experience

Name: r***** f***
Date: 2022-05-26 20:12:59
Rating: 5
Comment: THANK YOU TO TIMS IN SHELBY TOWNSHIP!I came in before Memorial Day with a leak in my Transmission fluid and a stall on acceleration. They not only fixed the valve cover but pointed out to me my Battery was leaking onto the parts below and replaced it. With only their Family to work on it because 2 of their Mechanics left them. It was finished before the weekend.

Name: N**** M****
Date: 2022-04-16 01:48:21
Rating: 5
Comment: Called up to see if they had time to check something out for me, I got there waited a couple minutes and they brought it in and even told me about a safety issue they saw when it was up in the air. Fairly priced. Will go there again!

Name: R**** P*****
Date: 2022-04-05 19:31:48
Rating: 5
Comment: Provided great service and wonderful advice on a wide variety of cars that I brought to him for repair. I’m kind of a car guy and I would trust him with the details and further understanding that I don’t have with mechanical problems. I would highly recommend the shop to anyone that has a common problem or something that needs to be diagnosed.

Name: N**** Z*******
Date: 2022-01-25 01:45:06
Rating: 5
Comment: Always nice people. can wait right there which is great

Name: M***** Z***
Date: 2022-01-16 20:42:07
Rating: 5
Comment: Excellent!!!

Name: B*** P****
Date: 2021-12-22 17:55:57
Rating: 5
Comment: Very pleasant and explained every thing to me

Name: K**** W****
Date: 2021-12-14 07:16:29
Rating: 5
Comment: Staff is friendly and very knowledgeable.

Name: T**** S********
Date: 2021-11-17 20:25:31
Rating: 5
Comment: Great service and good repair.

Name: J*** B***
Date: 2021-07-02 13:08:30
Rating: 4
Comment: Great service.

Name: R****** R*********
Date: 2021-06-18 03:22:40
Rating: 5
Comment: Honest. Highly recommend!

Name: V******* S*******
Date: 2021-06-02 17:39:04
Rating: 5
Comment: Very pleased with the service for my vehicle.

Name: N*** D
Date: 2021-05-30 21:51:06
Rating: 5
Comment: Went to an oil change place & decided to get my A/C recharged because I wasnt getting cold air. They recharged it & still nothing.Took my truck to Tims & told them about the A/C recharge at the oil change place & asked them to find out what was wrong with my A/C since it seemed a recharge wasnt the solution.Tims recharged my A/C to figure out if there was a leak & go from there.Turns out I actually did only need an A/C recharge. The oil change place used cans that dont work very well & Tims does something different (I cant recall what it is) but a recharge from them seems to have been all I needed.Its been 2 weeks & my truck still blows ice cold air. They couldve easily said my truck needed an A/C Flux capicitor & I wouldve been like Go for it because I wanted my A/C working. But they only charged me for the recharge & sent me on my way with an A/C thats now working perfectly fine. Needless to say who doesnt like some honesty in their life. I definitely appreciate the honesty at Tims. It was my first time there but Ill be back because of this experience.

Name: L**** S*******
Date: 2021-05-18 02:38:16
Rating: 5
Comment: Great shop, they do good work for a fair price. I have taken my vehicles here for years & will continue to do so in the future.

Name: J**** S****** (*******
Date: 2021-04-07 11:42:13
Rating: 5
Comment: Grate company went all out to help me with my truck.

Name: E**** M*******
Date: 2021-03-20 14:24:27
Rating: 5
Comment: Always fair pricing, quality work, honest! Have been a customer for 20years.

Name: P*** C******
Date: 2021-03-11 20:34:35
Rating: 5
Comment: Had no issues. They were great

Name: L**** G****
Date: 2021-02-10 17:39:10
Rating: 5
Comment: Used to come here for my car repairs years ago. Always treated with respect and upfront on costs for repairs and what is recommended at the time of service. Had purchased a new car several years ago, so had no need to require their services until recently. Again, they looked over the vehicle and treated me and my vehicle with respect. Totally upfront on what I needed, and recommended I have the dealer try to fix the issue first and foremost, since it is costly/labor intensive. I offered to at least pay for their time in finding my issue but he refused. Dont see that every day! Would definitely recommend their services.

Name: C****** M****
Date: 2021-02-07 03:13:04
Rating: 5
Comment: Good honest work

Name: G***** G***
Date: 2021-01-06 20:08:12
Rating: 4
Comment: Everyone very friendly...They follow safe guidelines during pandemic... I can rest assured that the whatever work is done on my car is done well....

Name: R**** C********
Date: 2020-11-12 00:00:18
Rating: 5
Comment: Very truthful and honest love this place

Name: K**** F
Date: 2020-11-09 15:18:14
Rating: 5
Comment: In and out quickly

Name: K****
Date: 2020-11-06 18:54:49
Rating: 5
Comment: Ive been going to Tims for 12 years, since I was able to drive. Service is efficient and staff is very knowledgeable and helpful. Its a small family owned garage. Give them a try if you live in the area.

Name: W**** S******
Date: 2020-10-28 16:46:02
Rating: 5
Comment: These guys actually care.. They are quick to get the work done .. Best Repair shop I have been to.. They treat you like family!!

Name: M****** A****
Date: 2020-09-08 21:38:26
Rating: 5
Comment: Honest and helpful. I dropped my car off to get looked at after I noticed a loud noise that shouldnt be happening. The receptionist was very friendly and they were able to get me in (even on a day after the long holiday weekend) affordable, friendly and helpful staff.

Name: R*** I*****
Date: 2020-08-01 14:07:52
Rating: 5
Comment: They are honest. The service is great. The prices are good. Coffee is good too.

Name: F**** B********
Date: 2020-07-23 15:37:36
Rating: 5
Comment: Needed a windshield washer pump. Arrived a little early..Brandon took me right in and fixed my problem right away..

Name: M*** P*****
Date: 2020-07-20 14:12:16
Rating: 5
Comment: Tims is a garage with integrity; Ive been dealing with them for three cars now. Family run, with reasonable, competitive pricing. Free estimates. No customer is talked down to or taken advantage of. If something isnt explained fully enough, ask for more details; theyre more than happy to help. If youre on a budget, tell them, and they can let you know whether its safe to postpone something. If something goes bad soon after fixing, let them know. They recently replaced my wiper blades (previously installed by them) for free which failed during a warranty period.Unlike some places, they never tack on goods or services you dont expect without consulting you first.A key drop is available if you want to drop off your vehicle the night before; envelopes are located next to the office door. Write a note ahead of time with a brief exwplanation, name, and type of vehicle, and put in an envelope or zipper bag. Add the key when you get there.Theres no office staff unless Mrs. Tim is in, so theres sometimes a short wait until a mechanic can get away from what hes working on. Ive never had to wait an unacceptable length of time.

Name: S********* H********
Date: 2020-07-07 15:40:25
Rating: 5
Comment: The staff is absolutely professional, through, & kind. I had a short wait time with two cars ahead of me but before I knew it my car was ready. Their precise, I’m satisfied with their service and I highly recommend them. You can’t to often trust auto repair shops but their service is built on integrity. Bonnie is a sweet heart and she’ll process you ASAP. Go there if you need repair.

Name: T* J****
Date: 2020-06-11 17:01:14
Rating: 5
Comment: If youre one of those people who are worried about trustworthy mechanics, quality of workmanship, or accountability... Tims is the place to go. I have been a loyal customer of my friends at Tims since they opened as Merlins back in the day and I can honestly say I dont take my car anywhere else for work. I have had all of my friends go there and even turned my father into a loyal customer. I have known Tims family (family owned shop) for my whole entire life and I would trust them with kids (if I had any). Great work, professional, and their pricing reflects their workmanship. Great shop. Highly suggested.

Name: W****** C****
Date: 2020-03-15 12:57:06
Rating: 4
Comment: Honest people to fix your ride you can trust

Name: D*** H***
Date: 2020-03-08 19:27:04
Rating: 5
Comment: After an unexpected icy slide into a curb that damaged my rear suspension, Tims quickly assessed the damage and quoted the work, along with politely answering my questions. I appreciate that Tims uses quality replacement parts. It can be a little more, but its worth it. The work was completed quickly and Brad kept me up to date along the way.

Name: R****** M*****
Date: 2020-03-02 15:02:16
Rating: 5
Comment: Their all so nice and helpful. Ten stars for sure.

Name: t**** j****
Date: 2020-01-07 20:46:26
Rating: 5
Comment: I appreciate all their help with my car and understanding. These guys work sooooo hard!!!!!!!

Name: B**** L****
Date: 2019-12-16 18:51:29
Rating: 5
Comment: I wouldnt go anywhere else in Shelby. Tim has always gone above and beyond explaining what I do and do not need. Nice local family owned business.

Name: J***** C******
Date: 2019-12-12 23:30:52
Rating: 5
Comment: My goto oil change place.

Name: D** C***
Date: 2019-09-20 11:08:49
Rating: 5
Comment: Great place, great work, great value! Very nice people!

Name: C******** H****
Date: 2019-09-13 02:30:20
Rating: 5
Comment: Fixed my car for a reasonable price and service was fast

Name: J H
Date: 2019-08-30 14:37:35
Rating: 5
Comment: An independent auto maintenance company. Always looking out for the best interest of the customer. Does an excellent job for auto maintenance repairs.

Name: S*** O
Date: 2019-07-17 05:37:57
Rating: 5
Comment: Car started to make noise in the exhaust system. Left the car overnight and was ready midday. Fair price, knowledgeable mechanics, friendly staff. Problem was solved. I recommend Tims for auto repair. I will be back.

Name: K** H********
Date: 2019-07-10 10:14:47
Rating: 5
Comment: Reliable, fair, on time repairs. Thankful for businesses like Tims!

Name: E******** W********
Date: 2019-06-21 02:05:08
Rating: 5
Comment: These folks are my new favorite

Name: K******* K****
Date: 2019-06-18 01:12:30
Rating: 5
Comment: Very honest and good mechanics - will always go back!

Name: S**** F****
Date: 2019-05-05 18:26:58
Rating: 5
Comment: It is hard to find a machanic you can trust. Service is fast and they are honest.

Name: D*** H***
Date: 2019-01-31 23:37:01
Rating: 5
Comment: We have been bringing our vehicles to Tims for years and have recently moved to Traverse City. We still bring our vehicles down for Tim to work on because of his honesty and fairness. Tim and his team are highly recommended

Name: R**** R****
Date: 2019-01-09 23:13:53
Rating: 4
Comment: They do great work, and they get it done fast. I will definitely be back!

Name: S***** S****
Date: 2019-01-04 19:22:47
Rating: 5
Comment: Great place. They had good western tv on in the waiting room and all the dum-dum pops you could ask for. They were a little busy so I had to wait but what can ya do.

Name: P*** H*****
Date: 2018-06-05 13:46:48
Rating: 5
Comment: Good place for repair and reliable

Name: A***** T*****
Date: 2018-04-25 14:19:04
Rating: 4
Comment: Good guys in a work sense got it all done. I wouldn’t give more then 4 start because they are not great guys they helped me but could use nicer people

Name: E******** F*****
Date: 2018-03-28 16:56:52
Rating: 5
Comment: Best mechanics around. Reasonable prices

Name: l****** b****
Date: 2018-03-03 17:13:23
Rating: 4
Comment: They do a really great job.

Name: J****** P******
Date: 2018-02-04 02:22:01
Rating: 5
Comment: Good service and quick. Highly recommended.

Name: B**** V****
Date: 2017-11-24 18:42:09
Rating: 5
Comment: I was having a problem with my car. They provided an assessment and provided a referral to a transmission shop. Fast, honest and knowledgeable. I would highly recommend them to anyone. My first choice for future service.

Name: J*** H****
Date: 2017-09-16 16:27:45
Rating: 5
Comment: Honesty. Does not try to oversell.

Name: K*** F*******
Date: 2017-08-04 19:05:10
Rating: 5
Comment: Honest, trustworthy, awesome service. Theyve helped my friends, family and myself out more times than I can count. I live on the opposite side of town now and still wont take my car anywhere else

Name: K*** N*********
Date: 2017-05-23 20:13:01
Rating: 4
Comment: Great place and they can be trusted. I only took one star away because the woman there refuses to explain things to you and that was rude.But most importantly they wont jip you. Great place. And they have coupons on their site.

Name: R*** R********
Date: 2017-03-29 15:29:20
Rating: 5
Comment: Reliable..May be pricey.. Will not rip off

Name: J*** R***
Date: 2017-03-15 11:08:25
Rating: 5
Comment: Tim is very knowledgeable, honest guy a real professional.

Name: M***** A****
Date: 2017-01-26 16:59:57
Rating: 5
Comment: An honest mechanic shop... (hard to find!) Very knowledgeable in European cars as well.

Name: S**** G***
Date: 2016-11-16 15:43:05
Rating: 5
Comment: Theyve always helped us out whenever we needed it.

Name: C***** K*****
Date: 2016-05-10 21:55:33
Rating: 5
Comment: We have taken our cars there since weve lived in Utica.... They are always professional and are pretty reasonable with prices. The owner even drove my husband home. I will always take my cars to Tims!

Name: M****** R*****
Date: 2016-04-29 00:20:57
Rating: 5
Comment: Reasonable prices, great work. Speedy. I have no complaints. I think the people that gave bad reviews are used to daddy paying for everything. Ive owned cars for 50 years and Tims is very honest and very reasonable for a service center. So glad I stopped in.

Name: R***** A******
Date: 2016-01-28 13:18:57
Rating: 5
Comment: Always great service and attention to detail. They are honest and never oversell their services. You wont go wrong with them.

Name: S***** M*********
Date: 2016-01-15 04:52:33
Rating: 5
Comment: Best auto repair around! They repair/maintain all of our vehicles. I feel confident when taking our cars there (and our daughters cars) that we will get the needed repairs and by an honest, trustworthy repair shop! Thank you guys!

Name: S****** S**********
Date: 2014-06-28 19:15:47
Rating: 5
Comment: Very professional and helpful! Tims had fair and realistic fees and charges for repairs NOT like going to a dealership!

Name: R** B
Date: 2013-10-25 18:14:10
Rating: 5
Comment: Very satisfied. Great service! Very reasonable.Thanks Tim!!

Name: A**** o* G**
Date: 2012-07-27 19:17:02
Rating: 5