The Detroit Garage (The Farmington Garage)
category: Auto repair shop, Auto air conditioning service, Auto electrical service, Auto tune up service, Brake shop, Car repair and maintenance service, Oil change service, Tire shop, Vehicle inspection service, Wheel alignment service
address: 33014 Grand River Ave, Farmington, MI 48336, United States
Phone: +1 248-957-1770
worktime:
address: 33014 Grand River Ave, Farmington, MI 48336, United States
Phone: +1 248-957-1770
worktime:
| Day | Time |
|---|---|
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
| Sunday | Closed |
site: https://locations.thedetroitgarage.com/farmington/
rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Muffler Man Port Huron | Daves Garage | Alex and Dave s Auto Repair | Southgate Auto Center - Goodyear | Tims AutoName: R**** G***
Date: 2024-02-07 14:55:45
Rating: 5
Comment: After I was unable to get to my normal repair shop (I. I.) due to the distance & my fear of driving my car that far, I saw Detroit Garage-Farmington (DGF) online. The owner of my go-to repair shop told me he knew the owner of DGF & that he was a man of integrity. This review barely skims the surface of my respect for the quality of service & professionalism I received! Detroit Garage-Farmington went above & beyond my expectations. They educated me about my car, provided reliable transportation for me while they did the work & was time & cost efficient! If you want peace of mind & great service, I HIGHLY RECOMMEND Detroit Garage-Farmington!
Name: M****** R*******
Date: 2024-02-05 16:34:14
Rating: 5
Comment: Great service and great experience! The fact they told me Ill be needing brakes soon but didnt try to sell me on getting them done now and I should wait until spring tells me they’re honest. And their charges are fair and reasonable.
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Name: J** N
Date: 2024-01-31 14:12:21
Rating: 5
Comment: Great service and pricing. I highly recommend using Detroit garage Farmington. I will definitely be back.
Name: W**** M********
Date: 2024-01-17 17:55:18
Rating: 5
Comment: The manager al and his staff were very professional and they diagnosed the issue with my car gave me a great estimate and fixed it extremely quickly they definitely made a new customer
Name: E*** W****
Date: 2024-01-17 15:14:00
Rating: 5
Comment: Always have a great experience at Farmington Garage. Al and his staff do a great job with diagnostics and maintenance and get the work done promptly.
Name: J***** V***
Date: 2024-01-13 10:51:37
Rating: 5
Comment: Had a great experience at Detroit Garage Farmington. Loved the online booking and the follow up from the staff there. I will definitely going back
Name: C****** P******
Date: 2024-01-11 14:21:33
Rating: 5
Comment: I was referred to The Detroit Garage-Farmington and I could not be more pleased. The work was efficient. The owner and staff were professional, honest and kind. I went on for what I thought was a need for a new starter (based on the message on the dashboard) when my 2015 Volvo would not start. They did a thorough diagnostic evaluation and determined that my battery had just gotten too low. They charged it up. Gave me advice on how to avoid it happening again and sent me on my way. They have a new customer for life.
Name: A***** D*****
Date: 2024-01-06 04:23:34
Rating: 5
Comment: We brought our vehicle here thanks to a recommendation after a terrible experience with the dealership we were taking it to and I can easily say we know where we will be taking it from now on. Al and his crew were incredible and made sure we knew everything that was going on every step of the way and they were all so kind. Above all else, they were honest and I never felt pressured to get anything done that I didn’t need to. We will be taking our vehicles there for everything from now on!
Name: B** C*******
Date: 2024-01-06 03:11:19
Rating: 5
Comment: Great Communication. Helpful service team. Work done on time and as expected
Name: G***** H**********
Date: 2024-01-04 06:19:04
Rating: 5
Comment: They did an amazing work on my brakes. Transparent and a good car service place. I would go here again.
Name: M*** L**** C*****
Date: 2023-12-13 15:01:14
Rating: 5
Comment: Service was quick, staff was friendly and professional. My new battery and service was reasonably priced. I was in and out in less than an hour!!😊
Name: �*
Date: 2023-11-27 15:00:26
Rating: 5
Comment: Good and efficient service. They also follow up on their services. Thank you.
Name: M*** M*******
Date: 2023-11-20 23:48:42
Rating: 5
Comment: I went in to the Detroit Garage Farmington for the first time for an oil change (Veterans Day promotion-free). It took me a few days to even decide to go in for this since I am a Chevrolet dealership (or whatever make of car I have) patron only. Walking in, I was welcomed and Thanked for my service. I waited for the oil change to be completed living 4 miles away. The oilChange was completed in about 44 minutes. The service person brought the keys to me and advised me that I needed tires. Shocked when he said all four. That’s why I’ve always gone to dealership, normally no surprises. I made the appointment to get them done, telling myself when I got home I’d check the tires myself or have someone else take a look for me and then call Detroit Garage back to cancel. I did the penny test. Another shocker, all 4 tires did need replacing. Of course I kept the appointment. Feeling guilty for thinking what we all think of repair shops, I had to apologize. Al(I believe was my mechanic) received it with a smile. Tires on, anything needed, I was informed prior. To make a long story short, I came out with 4 new tires at a reasonable rate And a new partnership for me and my Trax. Highly recommended. Plus, the reception/waiting area was really clean.Give them a call, you won’t be disappointed.
Name: D**** P***
Date: 2023-11-20 17:20:18
Rating: 5
Comment: I went in there for an oil change and tire rotation and balance. They did an Awesome job and Fast. Took about 35 minutes and it didn’t cost too much. The customer service was good. Kaitlin took care of me and she was so nice! Also the lobby was nice and neat and has free beverages too. I had a great experience there and would come back for sure.
Name: A**** J******
Date: 2023-11-10 15:18:32
Rating: 5
Comment: I love the Detroit Garage/Farmington Garage! I have an older Mustang that I am trying to keep on the road and they certainly help me do that. Their service is impeccable and second to none. They are quick, reliable, and help me to understand the issues with my vehicle. Also, Kaitlin is one of the most patient and helpful people in the auto service industry that I have met. I will continue to bring my cars here for service.
Name: C****** D
Date: 2023-11-09 16:46:31
Rating: 5
Comment: I have been using the Farmington Garage for 10-12 years! They are truly exceptional! The manager Caitlin is incredibly experienced and knowledgeable! I get nothing less then first class service every time! I feel they are honest and their pricing is fair. I would highly recommend them!
Name: S** B******
Date: 2023-11-09 14:36:11
Rating: 5
Comment: The crew at The Farmington Garage is absolutely fantastic!! My brother referred me to Farmington Garage many many years ago. Kaitlin is extremely knowledgeable and kept me in the loop with everything going on with my car, even gave me a loaner to drive while waiting on a part. I have referred several people there,I would definitely recommend using them!
Name: C**** T*****
Date: 2023-11-08 14:34:46
Rating: 5
Comment: The folks at the Farmington Garage have always taken great care of us and our cars. They’re, professional, friendly, and thorough. They run a clean and comfortable shop, and I appreciate the effort they put into keeping me informed throughout the inspection and repair process.
Name: C**** H*******
Date: 2023-10-23 17:12:03
Rating: 5
Comment: Kaitlyn was very nice and easy to talk to. She sent me a work order almost immediately. She sent a couple different stage clutch options for my WRX. I approved it and they got it done right and fast. Work comes with 3 year/36,000 mile warranty. I highly recommend them.
Name: B**** B***
Date: 2023-10-14 19:42:23
Rating: 5
Comment: I had heard good reviews and was not disappointed. They were ready at my appointment time. The work was done quickly and cleanly. No added fees. And they were nice! I felt very comfortable with the staff, and with the work done on my vehicle.
Name: J W
Date: 2023-10-12 14:01:11
Rating: 5
Comment: Al is great, this place is well-run and a benefit to the community!
Name: S**** B*****
Date: 2023-10-03 21:12:08
Rating: 5
Comment: Customer service was tremendous. Informative and concise. Knowledgeable technicians, great service and communicationFollow up questions were handled professionally and genuine care for the customer
Name: j**** s******
Date: 2023-10-02 20:59:02
Rating: 5
Comment: If you want quality for car maintenance repairs theyre definitely your guys
Name: M**** S********
Date: 2023-09-29 22:24:23
Rating: 5
Comment: Al was amazing. There were a few set backs on my end but he was very patient and was willing to work with me to help me get the work I need done. I would highly recommend this place , it is extremely clean and very professionally and the best customer service . I cant thank Al enough for going the extra mile helping me out .
Name: J**** H**********
Date: 2023-09-29 19:14:22
Rating: 5
Comment: The staff was professional and informative. Diagnosed the problem and made repairs the same day. Very satisfied and would recommend.
Name: H***** M****
Date: 2023-09-29 13:34:43
Rating: 5
Comment: Al and his team at Farmington Garage are awesome, they work quick and have great customer service! Their text updates and online approval process is so easy to use!
Name: D**** A*******
Date: 2023-09-18 15:57:35
Rating: 5
Comment: My go to place for advice and repairs. They are always friendly and accommodating. I truly enjoy that I dont feel pressured to take action.
Name: B**** B*****
Date: 2023-09-18 14:14:20
Rating: 5
Comment: I brought my 2011 Subaru Outback to Farmington Garage for an oil leak discovered by another shop during a routine spark plug replacement. Al, the service advisor was great! He informed me of the testing that needed to be accomplished and within an hour sent a text link to a site with pictures of the parts of the car in question and repair recommendations. The site was informative and simple to accept or reject repairs. The level of communication was great! By the evening I was told what had been repaired already and when to expect the car to be ready. Start to finish was less than 24 hours and that included diagnosis, getting parts, a full brake service (rotors, pads, fluid flush), and a couple of other minor service items. The prices were very reasonable and repairs done perfectly! Overall I am very pleased and will be returning for all future service and repairs in the future.
Name: T***** J******
Date: 2023-09-15 17:54:28
Rating: 5
Comment: Excellent service all the way around..... Very comfortable environment, very informative and helpful with explaining the issues you have with your vehicle...... Big Thumbs Up.... to the Guys at the Farmington Garage...... LaTeef Kareem
Name: C**** H***
Date: 2023-08-30 21:12:58
Rating: 5
Comment: Our experience was great! They diagnosed all our problems and took plenty of pictures. We were able to decide what we wanted fixed and what we would put off for now. I will bring my vehicles back again!
Name: G***** T*********
Date: 2023-08-25 20:15:41
Rating: 5
Comment: Really good staff, they did a great job on my BMW 550i, and I really appreciate it. Thank you
Name: A****** D******
Date: 2023-08-25 16:16:02
Rating: 5
Comment: They were awesome. Customer service was the best. Very friendly. Had to order me a tire but way better experience than the dealer would be. I’ll be back for sure when I need any service they can handle.
Name: C******* K*****
Date: 2023-08-24 01:16:23
Rating: 5
Comment: Farmington garage is the best, they always take care of me and the prices are fair.
Name: A***** D****
Date: 2023-08-21 14:28:41
Rating: 5
Comment: Very professional, got working on my car right away and done the next day!
Name: J**** M*****
Date: 2023-07-27 11:49:11
Rating: 5
Comment: Kaitlin provided superior customer service with kindness and consistent follow up through the whole process. I would definitely recommend The Detroit Garage.
Name: M*** A****
Date: 2023-07-25 23:16:52
Rating: 5
Comment: Had issues with my Air ride system on my Grand Cherokee and they went above and beyond to get it fixed. Great service and fair prices….repeat customer.
Name: J***** H*******
Date: 2023-07-23 15:32:24
Rating: 5
Comment: Had a set of corvette wheels and tires to be mounted. Belle tire had done it before, but one location now claimed theyd not be able to do it anymore since the tires werent purchased at their location. Another belle tire location quoted outrages prices.They put on the tires in just two hours at a reasonable price. Great service, will come back.
Name: L*** R*******
Date: 2023-07-20 23:01:24
Rating: 5
Comment: Great place. I got my oil changed, a bit pricey but Al and katelyn were very accommodating and friendly.
Name: g*** t*****
Date: 2023-07-17 13:39:09
Rating: 5
Comment: Quick service got me in the same day. Excellent follow up by text. I thought there may have been a balance problem with the tires and they were on it at my chosen time. Would recommend highly.
Name: B B
Date: 2023-07-12 11:57:19
Rating: 4
Comment: 1st time going to this place. Very clean and nice ppl. I went because my air conditioning is blowing out warm air. So I go here and was quoted $253.99. Fairly reasonable being I called another franchise and was much higher.So they looked at my car, and was till my car is blowing out cold air.. now in my head Im like I know Im not tripping.. Granted they gave me my car back and behold its working.Let me remind you that they did not charge me!Now today July 12 2023, my air is back not working! Im a little irritated about that due to me having to go back and get it fixed!
Name: P**** J****
Date: 2023-07-09 22:40:07
Rating: 4
Comment: Did a good job on my Honda HRV. Runs great! Auto Repairs are getting so expensive lately. As long as people keep paying, they will keep charging us. Ouch. Ride a bike and save your $$$.
Name: G****** K*****
Date: 2023-07-05 13:33:38
Rating: 5
Comment: They were able to get me in very quickly and had me back on the rod just as fast! Staff was all very friendly and helpful. The in-depth inspection also helped me plan for future repairs. They also made sure to tell me which repairs were urgent and which could be taken care of at a later time instead of trying to push it all at once.
Name: K***** S***
Date: 2023-06-30 15:10:07
Rating: 5
Comment: Visited: June 26 2023:I was a bit skeptical as the first-timer. However, Al, provided quality customer service. Quite an amazing waiting area.Did an amazing job on my vehicle and provided a complete diagnosed list. Will definitely recommend it.
Name: R***** A*******
Date: 2023-06-29 18:31:08
Rating: 5
Comment: They changed my headlights so fast. I was in an out!! Best and quality work in Detroit.
Name: N**** S****
Date: 2023-06-18 19:36:27
Rating: 5
Comment: We have NEVER had such a wonderful experience as we have with Farmington Garage. From the moment we walked in till our Caravan was ready... EXCEPTIONAL EMPLOYEES. Do not know the mechanics by name, however the front office with Kyle and Kaitlin? I couldnt give enough stars!!! Amazing place. AMAZING PEOPLE😁
Name: V***** M*********
Date: 2023-06-15 23:13:30
Rating: 4
Comment: Got my oil change done and it wasn’t costly. However I had to reschedule because when I had come in originally, they said they wouldn’t be able to get my car out before the time I needed to go. The next day they made sure to save a slot for me so they could do my oil change right when I got there instead of having to wait for an open dock.
Name: A**** L********
Date: 2023-05-24 15:20:13
Rating: 5
Comment: The staff here is really wonderful. They stay in touch with you. They help you guide an appointment so that way youre not waiting too long. If needed, they do have a loaner car. Which has been needed by me. That three-year guarantee on their work is absolute. Ive had a lot of work done with them. And theyve been nothing but helpful through multiple situations.
Name: K**** L*******
Date: 2023-04-27 18:10:15
Rating: 5
Comment: Highly Recommend coming to this place for service on your vehicle. They are honest and knowledgeable, along with having great customer care. Will definitely be back for future services.
Name: J*** A
Date: 2023-04-07 19:00:24
Rating: 5
Comment: Great experience. They were completely honest with me about the lack of repair needed. I thought I needed a repair but really didn’t. They corrected the issue to my rear wiper for free. They sent me an online report detailing other maintenance services I may need in the future and included pictures! Truly 5 star service. I will be back. Highly recommend
Name: J**** K******
Date: 2023-02-02 21:54:21
Rating: 5
Comment: Oil change and tire rotation for the same cost of just an oil change at most places, the waiting room was very nice, clean and comfortable with complementary coffee, bottled water, and soda
Name: V******* G*******
Date: 2022-12-28 14:32:57
Rating: 5
Comment: Fixed my flat tire (brand new) in less than a hour when the other big name tire places couldn’t do it the same day. Highly recommend! Fast and friendly
Name: G*** L*****
Date: 2022-11-22 02:10:29
Rating: 5
Comment: Ive visited before for an oil change (and on an older, lowered car, too!), and the FG team were such a treat again. Tony helped my tire disposal and advised my reconditioning of some used wheels, and Ill be glad to use them as my installer for an upcoming order through TireRack!
Name: j p
Date: 2022-10-28 19:09:53
Rating: 5
Comment: Ill give this shop a 10!!! I Came in with several known vehicle problems that got fixed in one day... Great quality service... Customer service... Very efficient!!! Everyone at this shop deserves a big slap on the back... Well done made my Friday. Highly recommend this place... You get for what you pay forThanksJP
Name: J*****
Date: 2022-10-23 10:03:53
Rating: 5
Comment: My car broke down with electrical issues on my way to work. I ended up losing my job as a result. I found Farmington Garage online, had my car towed to their shop and they identified the problem and had it fixed in a day for a great price. Im now back on the road looking for work - thanks to these guys. Appreciate it!
Name: R*********** G
Date: 2022-10-20 01:01:02
Rating: 5
Comment: I was referred to Farmington Garage from Livonia Garage, and I had the diagnostic done on my own.I suggested them to re-install a lever that was out of position in my Mazda 3. I was able to open the glovebox and diagnose on my own that the AC lever was out of position and not engaging with the AC knob on dashboard.The technicians were helpful and fixed the issue within 20-25 minutes. They did not try to upsell additional items nor make any artificial time delays no any attempts to rip me off.Overall, if you have a basic understanding of what specific service you need, you can communicate to the front desk and they will get your vehicle fixed quickly and professionally.
Name: L** P******
Date: 2022-10-18 15:20:31
Rating: 5
Comment: I went there for a front-end alignment (i do all my car repairs myself, the alignment is the only work i cant).Was highly skeptical at first (especially given the reviews i read), but they earned their money and their keep, fair and square!The part i didnt like at all was inclusion of $8.80 in shop fees on top of the quoted $80 for the alignment. For putting the car on an alignment rack and not using any actual consumables (no oil, washers, bolts, rags, etc), charging shop fees for this is lame. But i said meh! and just moved on.I was also suspicious when i didnt see anyone working on my car (a couple mchanics were casually chatting outside the service bay) and when they claimed the tire pressure in one of my tires was low - but it turns out there WAS someone actually working on my car (i just didnt see him!) And they were right all along about my low tire pressure! So KUDOS to them on that, and sorry for giving them a hard time.At the end, after approx 1 hour, the alignment was absolutely PERFECT (well within the tollerances), the steering wheel perfectly straight, and the car perfectly aligned on the road!They also gave me a printout with pictures of their findings - i already knew what was going on with my car, but for everyone else this will be very helpful.Tips:As part of the work they do, they also offer a free pit stop inspection. DO take advantage of it! It takes an additional 30-40 minutes and it will tell you lots of good info about your car.Did they have the lowest price for the front-end alignment? No. There are shops in the Livonia /Dearborn Heights area that do an excellent job for $60 (no shop fees and with all taxes included) - if you have time, call around and youll find them. Their price (Farmington Garage) was $80, and i guess that if someone lives in the Farmington (Hills)/Bloomfield /Rotal Oak area (where the shops charge $100 and above for the same), this may seem quite decent. But i do shop around and know my car shops. I chose Farmington Garage this time because they were close by and due to the proximity and my time crunch, paying them an extra $20 seemed like a good compromise for me.For the West Bloomfield / Farmington /Farmington Hills / Novi residents, i think Farmington Gagarage is a good choice.Would i go here again? Probably yes - the quality of work was outstanding, and despite me being clearly suspicious, the service advisor (Sara) was still highly professional and curteous (and at the end, after seeing that there was nothing shady going on, my suspicions vanished and i had changed my mind).Another note: their customer waiting area was clean and organized, they had water / coffee / soda drinks available in a fridge, and a jar of snacks & a coloring book for children (the last 2 came in handy for me, as i took my toddler along on this trip and it kept her happy and busy). Additional kudos for thinking of this ;) I would add a couple more coloring books to the pile, though, theyre cheap Dolllar Tree purchases ;)Update: Im giving them 5 stars, they deserve it. I thought my alignment went bad after 2 weeks of having them done - it turned out to be an extremely bad wheel balance on all 4 tires!!! Their alignment is perf!
Name: A**** k**
Date: 2022-10-06 12:01:51
Rating: 5
Comment: Extremely friendly and personable staff . I was having transmission related issue and they diagnosed, fixed it while I was there the same day.We went without any appointment still they managed to accomodate.Really thankful as they sorted out the issue on that day itself. Special mention to their expertise in troubleshooting and solution.Also very reasonable pricing and explains well to customers about the issue of your car.
Name: S**** T*****
Date: 2022-07-08 21:18:15
Rating: 5
Comment: The folks at The Farmington Garage are terrific. Excellent, professional service on my older minivan. Delivered on what they promised and completed all repairs ahead of schedule. Friendly, knowledgeable personnel answered all my questions and didn’t try to write more work than I needed. I highly recommend this local FH Garage.
Name: S**** D****
Date: 2022-06-30 13:14:22
Rating: 5
Comment: Awsome experience at the Farmington Garage, Sarah was very helpful and knowledgeable on what needed to be done. Her and the crew were professional and fast while working on my vehicle and kept me informed of all the progress until it was ready for me to pick up.. I WILL NOT use a other service unless I absolutely have to! And also the complimentary car detail inside and out is a nice bonus!!
Name: J*** S********
Date: 2022-06-17 18:12:11
Rating: 5
Comment: This visit was to purchase Items for my car. They went out of their way and gave such personal service. Is boys extremely helpful . Place is amazingly clean and comfortable.
Name: T***** D******
Date: 2022-06-08 17:45:08
Rating: 4
Comment: Overall, I am pleased with the service I received here. I have used their services before and will likely again.My beef with them is hard to describe. My car is 14 years old and needed an A/C compressor. The price for the part exceeded $600 and another $600 in labor to install. When I questioned it, I was told that it was the factory authorized part, or something to that effect, and it came with a three year warranty. A quick internet search pulled up compressors anywhere from $99 to $320, some with warranties. I asked if there wasnt a quality refurbished compressor available, as I dont believe its necessary to spend top dollar on parts for a14 year old vehicle. They seemed to take offense, and suggested that I get used to rolling my windows down.I understand the need to use quality parts, but I also understand that a 14 year old car does not require a $600 part when a $300 part will do the job. They could stand to be a little flexible and work with people who dont require the top of the line in their older vehicles.
Name: r****** p*****
Date: 2022-06-01 15:03:50
Rating: 5
Comment: I took my 2007 Maserati in for chuck hole damage, tire pressure sensors and deck lid closing issues. All the work was completed (new front tires, new tire sensors and cable issues on deck lid) in a timely manner and I was kept up to date on all repairs. Farmington Garage is now my go to auto repair facility. A shout out to Sarah and Mike for being so helpful. 👍
Name: R*** K****
Date: 2022-02-23 05:57:32
Rating: 5
Comment: They text your estimate with all the pricing and labor costs and you have to go in and accept or decline the repair so it is nice if you do not want everything done. Very transparent and makes it convenient and quicker instead of playing phone tag. They even looked to find a cheaper part for my turbo solenoid on my Ford Escape.
Name: R** H***
Date: 2022-02-08 12:43:59
Rating: 5
Comment: Obtained all the right OEM parts to completely replace the Blind Spot Sensing system at a lower cost than the local dealer was quoting. Communicated very professionally throughout the process.
Name: K*** D******
Date: 2022-02-08 00:32:58
Rating: 5
Comment: I went to Farmington Garage because the splash guard for my engine was coming off and dragging on the ground. I called in the morning and they told me they could give it a look at 2:30. I showed up at that time and they greeted me and took a look.They came back and pulled it around with the splash guard fixed! The mechanic said there was some screws that likely vibrated out or came out due to snow. He said he just replaced the screws. They didn’t add in additional services or charge me for an hour of labor. They just said “Hey it was a quick and easy fix, happens with cars this time of year. Hope you come back when you need service in the future”. Much respect for doing business the right way and I will be back.
Name: H******* P********
Date: 2022-01-28 18:27:09
Rating: 5
Comment: Im returning for an oil change but they have done previous work on my car and I found them to be very professional good customer service nice gentleman and repair was done in the timely manner
Name: D***** B****
Date: 2022-01-21 00:10:33
Rating: 5
Comment: After visiting another auto shop for a tire repair they told me it would be the next day before they could repair the tire. Since I was close to the Farmington Garage I stopped in and explained that I needed a tire repaired. He took all my information, quoted me a price and had me roll the tire to the garage and in five minutes it was done. To my surprise Mitch let me know it was a easy fix and it was much less than quoted . I wouldn’t have known the difference so I felt good that I stopped in to a place that is honest and care about the customer. I will definitely be back for any repairs I might need down the road. Thank you.
Name: N**** R*****
Date: 2021-11-26 18:48:25
Rating: 4
Comment: This is my first time owning a car and they have made it so easy for me to understand what is happening to my car. They take the time to fully explain what is wrong or what they did to my car. I love that they do not assume that I know all the terminology and they are always willing to help.
Name: R**** E****
Date: 2021-11-11 21:29:17
Rating: 5
Comment: They checked my 1996 GMC SUBURBAN and told me the truth that my truck wasnt worth repairing, my husband said the same thing but, I didnt want to believe it and let this truck go but, the truck had alot going wrong, thank you guys for your honesty and truth, Im now looking for another truck and I will bring my next truck to you. Thank you and GOD BLESS you and your company. Theyre fair and honest, 10 STARS for old fashion work ethic and HONEST.👍👍👍
Name: V******* P********
Date: 2021-10-04 18:27:06
Rating: 5
Comment: I cannot say enough about how wonderful my experience with Farmington Garage was. I bought my car through CarMax, and this is a partnered garage so I picked them based off all the great reviews. Al was ABSOLUTELY AMAZING: friendly, kind, patient and helpful as I dealt with a bunch of NONSENSE surrounding my CarMax warranty (never use CarMax btw). He diagnosed the problem with my engine, explained it all to me, and kept my car for as long as I needed as I battled with CarMax. He even discouraged me from doing what they were telling me to do (authorize an engine teardown with no guarantee of coverage) so I wouldn’t be stuck with the fee. He went above and beyond trying to help me and I cannot thank him enough!!
Name: S*** S*****
Date: 2021-09-09 20:21:02
Rating: 5
Comment: I went there because I got a nail in my tire. The business is within walking distance from my home, and although they were very busy, Tony said he would take care of it , no problem, he just needed a few minutes. They plugged my tire, at no charge, within a few minutes. Thank you very much for the wonderful customer service!
Name: M***** J******
Date: 2021-09-03 20:19:36
Rating: 5
Comment: Oh my GOODNESS…!!!!!! Being a female business owner in a male-dominated construction world, I know when I am being sold a bill of goods… Not the case whatsoever with Farmington garage! They were amazing from the minute I walked in explained everything in great detail told me to take my time and think about it, Toni literally was amazing and held my hand through the entire process of fixing my work truck that was also my baby! Could not ask for a better experience L was amazing, and Brian, the technician who masterfully brought my truck back to life, I am forever indebted! Fantastic fantastic fantastic experience! Monica Jackson, Farmington Hills, MI
Name: D**** E**
Date: 2021-09-03 19:09:54
Rating: 5
Comment: During the stay-at-home lockdown, I went to the grocery store. When I left, my power steering failed. Fortunately, Farmington Garage was open as it’s an essential business. I brought it in Friday afternoon and the car was ready by Noon the next day. I mainly dealt with Tony, and a bit with another fellow but it I forgot His name. ☹️ Sorry. Both men were very polite and knowledgeable. This was my 2nd dealing with this Garage. After my 1st visit, I knew I could trust them re price and value. I highly recommend them.
Name: S***** H*****
Date: 2021-08-18 16:39:48
Rating: 5
Comment: I took my 2018 Jeep to Farmington Garage with the engine light on, I was charged $309 just for diagnostics! Upon further research I discovered the fair price for this service is $100 - $125 !Update: The shop responded appropriately to my concerns, demonstrating they valued my input and refunded me the overcharge.
Name: F**** P*****
Date: 2021-08-13 23:23:49
Rating: 5
Comment: I have had them work on my classic cars since they opened this location. Fair prices. They do it right the 1st time. There is never any surprises or add ONS. Professional and they get er done. Brought my car in today, late afternoon. They took care of me on the spot. The best. Highly recommend their services.
Name: J** W***
Date: 2021-07-27 14:18:02
Rating: 5
Comment: Professional service with integrity. I had an issue with my key fob and tire check light. They took care of my issues, which were very minor, without charge. Thank you Farmington Garage!
Name: s***** m*******
Date: 2021-06-25 17:04:45
Rating: 5
Comment: Took my car in because it was making an odd rattling noise which I suspected might have been the heat shield. They looked at it right away and it was indeed the heat shield. They tightened it for me and when I asked for the charge, it was complimentary! While I dont expect free repairs the next I go there, I will definitely be going back. Nice, honest shop, not too mention a clean comfortable waiting area!
Name: I*** H******
Date: 2021-06-14 13:30:38
Rating: 5
Comment: Farmington Garage is an auto gem in downtown Farmington. The manager Al treated me and other customers with extraordinary hospitality. The amount of detail given about my vehicle was amazing plus, I was stuck with a dealership bill. If I could give this garage more stars, I would.If youre having vehicle issues, run over to Farmington Garage and your issues will be rectified.
Name: C****** L*******
Date: 2021-05-17 17:28:59
Rating: 5
Comment: Follow up visit went well too.---------I came here for the first time today based on the great recommendations on google and nextdoor, and because Im not happy with my dealership. Ben was very friendly, the lobby and waiting area is very inviting and pleasing, I sat there with a heart rate of 65 BPM compared to 85 at Starbucks the same morning ;-). Vehicle was completely checked and alignment performed in a little over an hour. I will come back for future vehicle service.
Name: N***
Date: 2021-05-07 18:54:44
Rating: 5
Comment: Farmington Garage is busy and busy for a reason. Their techs take pictures of their inspections and then you can see them online and approve what you want. They are not pushy and they are super professional. I dropped some coin on repairs but I know they were done right. Worth the money spent!
Name: J**** W*******
Date: 2021-05-03 21:01:01
Rating: 5
Comment: We brought our car in to have winter tires mounted on rims and installed on our BMW. Work completed very well.Very clean and pleasant facility.
Name: J***** F*********
Date: 2021-04-27 03:40:09
Rating: 5
Comment: As usual I am very impressed with the service at The Farmington Garage. The team is professional, knowledgeable and friendly. I’m confident that my car is in good hands with them!
Name: L*** H****
Date: 2021-04-24 20:34:46
Rating: 5
Comment: I have had a lot of work done at FG and have always received quality services. I was most recently impressed when they made quick work of a problem that had many on the auto forums stumped. They charged me much much less than I was anticipating. It is nice to have access to highly skilled mechanics that are right down the street.
Name: L** W****
Date: 2021-03-27 21:03:15
Rating: 5
Comment: The staff is nice, price was reasonable, service was quick and the waiting room was clean and welcoming. You may not want your car to be in the shop, but if it has to be serviced this is the place to do it!
Name: J****** R***
Date: 2021-03-23 13:10:30
Rating: 5
Comment: I used the Farmington Car Garage to get a total inspection of my Ford Focus. The associate was friendly, upfront, and helpful! Also, I didn’t mind waiting in the lobby while my car was serviced. Their waiting area is top notch!! 10/10 recommend
Name: E*** M
Date: 2021-03-23 13:07:00
Rating: 5
Comment: Recommend 100%! The service was top notch! Tony was extremely helpful and professional. The service was quick and the results were amazing. My car has never driven better. I couldn’t have asked for an easier transaction as the technology used made things extremely simple. A+++
Name: C****** N*********
Date: 2021-03-17 00:51:23
Rating: 5
Comment: My check engine light was on. So I brought it in and the Farmington garage team was excellent to me! Also Brian the mechanic did a wonderful job on my car! The car runs like new! Will be coming back again for all my car problems!
Name: S***** W*********
Date: 2021-02-17 15:24:10
Rating: 5
Comment: The Farmington Garage is fantastic! I know and more importantly trust the mechanics there, especially Grant & Tony!When I bring my vehicle in I know Im getting quality parts, installed properly by qualified people! I also know Im not going to be sold anything I dont need.I wouldnt take my vehicle anywhere else! When I leave The Farmington Garage, I know Im driving a vehicle safe enough for my kids!
Name: j*** t******
Date: 2021-02-02 18:02:17
Rating: 5
Comment: LOVE this place!!!If youre looking for a thorough, friendly, professional auto shop, its The Farmington Garage! The staff is amazing! Thank you Al and Brian... you guys are the best! Ill never trust my car to anyone else!
Name: D**** M****
Date: 2021-01-28 01:03:31
Rating: 5
Comment: I got an oil change from this location. Everyone was very professional and helpful. They explained exactly what they would be doing and replacing, no surprises. I will definitely return and recommend it to all my friends and family.
Name: C*** D
Date: 2021-01-12 22:27:04
Rating: 5
Comment: I got my SUV back running smooth, smelling good and vacuumed. Al was so professional and patient to wait for me to pick up my car even after their closing time. I will be back for sure to have the other recommended repair needed if I decide to keep my car a little bit longer. Excellent work.
Name: D*** M*******
Date: 2020-12-18 03:05:57
Rating: 5
Comment: Took my car here to get it serviced and the staff was exceptional. They kept me updated through the entire process. Repairs were done correctly and professionally. I will be bringing all of my vehicles here for future maintenance and repairs.
Name: M******* S*****
Date: 2020-12-03 15:25:53
Rating: 5
Comment: I found Farmington Garage on the internet and decided to give them a try, I am so happy I did. Everyone was very professional and just really nice.The service I received was excellent, my advisor Tony was just awesome. I will continue to take my car to them for service and recommend them to friends.
Name: J**** K******
Date: 2020-11-28 14:35:40
Rating: 5
Comment: Farmington Garage did my transmission cleaning in a timely manner. I did not need a new filter so my fee was cheaper than the original quote! This never happens when dealing with car repairs or maintenance! Very professional experience! Thank you.
Name: L**** C*******
Date: 2020-11-16 23:32:46
Rating: 5
Comment: Tony was awesome. They did a diagnostic on my car as I was losing coolant. I chose not to have any repairs done as I didn’t want to put money into my 12 year old car. I was able to get a ride home too. If I need any work done I will go to the Garage and I will tell my friends.
Name: D**** Y**
Date: 2020-10-23 17:45:44
Rating: 5
Comment: Tony saw to it that my repair was done promptly and properly. The business is not typical of repair shops. Clean environment offering refreshments, plugs to charge your phone and a comfortable waiting area along with friendly staff that gets it right the first time. Like Arnold says when he has a problem, “I’ll be back “...to the Farmington Garage!
Name: B N***
Date: 2020-10-21 16:50:24
Rating: 5
Comment: These guys are great at what they do! I had a problem with my car shutting off while I was driving with no warnings or signals. I took it to 2 other shops and they could not figure it out. I finally took it here and Tony and his guys didnt stop until they figured out this rare problem. Thanks to Tony, Al and the crew for fixing my car and making it safe. You are the best around!
Name: D***** Z*****
Date: 2020-10-16 12:38:42
Rating: 5
Comment: I went it to get pricing for brakes that I was told needed replacing by the dealer. I was called within an hour and told the brakes were fine. There was a $60 inspection fee that they then waived and called it a second opinion.I went in after reading their positive reviews and am more than happy to add one myselfI’ve never been in a cleaner auto service center with immediate professional assistance upon walking in the centerIf you need to stay for service it is in the middle of downtown Farmington with plenty of restaurants and shops to keep you busyI will be back for all of our auto needsThank you for your honesty and not taking advantage of what I thought was needed when I walked in.
Name: d**** p*****
Date: 2020-09-30 16:19:12
Rating: 5
Comment: I have a 2007 Cadillac DTS and it has a slight oil leak that I could not get figured out for a while. I took my car to other shops and had no luck but once I got in contact with AL one of the service advisors at the Farmington Garage we got the the bottom of it. He and his team figured out what the problem was and had if fixed right the first time and I have not had a issue since. Along with that they noticed some other things that I didnt know was an issue replaced those parts also and everything was fixed in a timely manner, they even washed my car for me! Great service that I would recommend to anyone
Name: B****
Date: 2020-09-28 19:37:44
Rating: 4
Comment: Quick good service identify and fixing a leak on the same day. Prices a little more expensive than Ive paid elsewhere and although they did a nice job cleaning my car as a bonus I would have preferred to be asked before they completed that service.
Name: L****** S****
Date: 2020-09-28 18:41:19
Rating: 5
Comment: My 2015 Honda Civic coupe runs better than when I drove it off the lot 2 years ago. They even showed me the parts and explained why the brakes and rotors on all four tires had to be done. Amazing staff that goes above and beyond to deliver, and they give the facts to you straight. Added bonus that they wash your car and wipe down the interior! Awesome service. 👍🏻
Name: S*** L***
Date: 2020-09-25 13:25:01
Rating: 5
Comment: Ive been to many garages in the area, but the Farmington Garage is definitely the best place to go! The mechanics are constantly working on newer cars all the way to cars from the Baby Boomer era. An auto mechanic shop that someone can trust a 30+ year old classic car to be worked on is a shop worth going to!I highly recommend them as they keep you informed about your vehicles status and are professional every step of the way. Thanks to Tony for helping me out!
Name: d*****
Date: 2020-08-12 23:57:56
Rating: 5
Comment: This shop was recommended by the place I get my oil changes. The service advisor Tony was extremely helpful and professional. My car was done quickly, and they gave me a car wash afterward. The shop is really clean and they are very busy.
Name: B*** C*****
Date: 2020-08-06 15:43:01
Rating: 5
Comment: I needed to get my older brothers 2002 Exolorer Sport diagnosed for engine surging and CEL. After searching for reliable garages in Farmington area I saw all the positive reviews for Farmington Garage. They lived up to their great reviews. They took care of all the vehicle issues I had initially as well as addressing and correcting a problem that was observed during their inspection. They are a very competent, professional, and friendy organization to work with. I am very glad I found them.
Name: P**** R*****
Date: 2020-07-29 22:34:59
Rating: 5
Comment: Went to the Farmington garage for the first time quite by accident. (Had a flat tire just outside their shop.) I was warmly welcomed and felt immediately at ease. Al and the rest of the crew went well and above the call of duty dealing with my insurance company making numerous phone calls so I would not have an unexpected out of pocket expense as the tire was under warrenty. Rarely have I ever experienced this level of customer service. I would not hesitate to recommend their services. Five star service without a doubt!
Name: J*** B*****
Date: 2020-07-24 02:07:42
Rating: 5
Comment: Brought my 2012 Buick Enclave with 105,000 miles into Farmington Garage for the first time. Worked with Tony. Shared with him I thought I had issues with brakes and power steering. Sold me on Approximately $100 to inspect the entire car And let me know if there would be any other issues I should be prepared for down the road. Would up replacing front brake pads and rotors and power steering pump in the timing and at the cost he had estimated. He provided me with a summary of other items which I will likely do myself like air filter and plugs. It was Totally unexpected and nice that they washed the car and put armor all on the tires Think they also vacuumed the floor in the front. Received a follow up call from Bethany to insure everything was good. I’d bring my car back next time it needs repair.
Name: J**** P*****
Date: 2020-07-21 23:30:17
Rating: 5
Comment: I decided to do some elective maintenance on my Ford Escape in preparation for two big upcoming trips. I wanted ease of mind to make sure everything was in good shape and ready to go! I believe the pricing was fair to do an all around 360 check. I was given a loaner car which I totally didn’t expect and was nice since I didn’t want to sit in the waiting room for hours when I live down the street! I worked with Al the majority of the time and he was very nice and professional! When I was waiting for my diagnosis, I was sent a text message with my results and either had to decline or approve services/parts...which I thought was very modern and cool! When I was called to pickup my Escape they noticed one more thing and took care of that and explained (and waived!!) an alignment fee! I will definitely be back and it really helps that they are down the street! Side note: when I was waiting in the waiting room with my son, he was happy there were snacks!! Haha and I was happy it’s clean, modern and not smoky or trashy like most car places. Thank you Farmington Garage!!
Name: J**** L*******
Date: 2020-06-28 13:29:42
Rating: 5
Comment: My brake light was out and I stopped into the Farmington Garage just before work. They were booked up and busy for the rest of the day but Tony was able to come out and replace the bulb on the fly. Super accommodating and so kind. 100% recommend!!
Name: K**** H******
Date: 2020-06-15 21:48:23
Rating: 4
Comment: They did a great job on my car! They were professional, their facility was beautiful and clean, we also loved the online analysis profile that had pictures of what needs to be fixed! The best part, we could choose which issues for them to fix! It was a bit more on the pricey side, but the service was top notch!
Name: J*** K
Date: 2020-04-30 20:11:19
Rating: 5
Comment: Took my wifes 2013 ford edge(80k miles) in for antifreeze change/trans fluid change/spark plugs/belts/fuel injector cleaning. Appointment was scheduled and all work was done that day. Great communication with staff. Pricing was fair for the amount of work done. Will take cars there again and suggest anyone looking for a trustworthy group to deal with... These guys are it
Name: G**** T*******
Date: 2020-04-16 15:23:02
Rating: 5
Comment: Updating my first review from 2 years ago. Still 5-stars. Just had Farmington Garage service my car during the COVID-19 lockdown. Loved how I was able to call for appointment, drive in, leave keys in car and leave. When car was ready (within hours), they called, I opted to pay over phone then walked uptown to pick up car - with key and receipt already inside. Seamless, safe and reliable. . Of course, FG has been my trusted auto service place for years due to their typical great service, knowledgeable expertise, courteous treatment and reasonable pricing. Still highly recommended.
Name: K****** A******
Date: 2020-04-13 20:32:32
Rating: 5
Comment: I was in the state for a surgery and needed a engine light diagnosed and fixed before a 1000+ mile trip back home and they were able pick my car up from my home, diagnose it, fix it( with communication to me as what the problem was and other problems they found), and get me a Lyft to come get my car. Overall I’m greatly pleased with them as far as repairs completed, final price, and communication with me during the process.
Name: P****** T*****
Date: 2020-03-20 01:12:29
Rating: 5
Comment: I got in and out in a few hours. Place was super clean and didnt have the typical repair shop smell. Job done right and reasonably priced!! Will return for my auto needs... Yes, this is a real review...
Name: E*** B*******
Date: 2020-02-28 18:47:18
Rating: 5
Comment: I called with my muffler problem, and Anthony couldn’t have been more professional or courteous. He even brought my car back inside on account of the snowstorm. Very good work on the car, no problems. Would recommend.
Name: C**** P*****
Date: 2020-02-13 15:53:45
Rating: 5
Comment: Fast, reliable and trusted mechanics. They address my car needs quickly and professionally. They explained repairs in detail and why I need them. I have even been offered a loaner car while they worked on my vehicle. Will definitely continue to use the Farmington Garage for all my car needs!
Name: L**** R***
Date: 2020-02-13 15:44:53
Rating: 5
Comment: Nice clean shop, the front desk people are extremely helpful. Prices are competitive with all the quality parts they install. Free drinks and snacks if you’re waiting. Will definitely recommend friends and family to this shop!
Name: J***** R*****
Date: 2020-02-13 14:34:21
Rating: 5
Comment: The guys here know there stuff, i work on cars myself a little bit here & there but when things get out of hand or i dont have the right tools, i go to Farmington garage. Ive been told by friends and family about this place and Im glad they did so. I love the 3 year 36k mile warranty on both parts & labor. The guys up front are honest and are car people themselves! I never feel like they pressure me into something I dont need & if I need a repair badly they walk me into the back (wow- super clean) to show me what is broken and why it needs to be repaired. I highly recommend The Farmington Garage.Go in yourself and give them a try, you wont regret it!
Name: C**** B********
Date: 2020-01-03 13:12:01
Rating: 5
Comment: Ive been in the automotive field for over 43 years, and I recently had a vehicle in for service at the Farmington Garage, and I found the staff and the technicians to be courteous, professional and provided a comfortable atmosphere to conduct business. Ive experienced many repair facilities in my career and this is one that I would highly recommend to take your vehicle in for service, knowing that you will receive honest pricing and quality repair.!!
Name: M*** H****
Date: 2019-12-17 19:28:03
Rating: 5
Comment: I took my wifes car to get a radiator replaces. The person at the front desk was every professional and friendly. He explained what they were going to do and why they were going to do it.They were even to get the diagnosis and repair completed within 2 days. Amazing and fast service.
Name: K****** P******
Date: 2019-12-02 13:02:51
Rating: 5
Comment: I have an older car, 2010 Edge, maybe 2011, it has been good to me, low maintenance, minimal issues. I was overdue for an oil change and my engine was acting funny...I was hoping it was because I needed an oil change....it wasnt. The short version of this story is I stopped here because it is where my husband had my oil changed the last time. They were nice, evaluated my issue, and the price they came back with was well not expected, but in reading their reviews and getting a quote from the dealership, they were honest in their assessment and competitively priced and my shock of having to spend that much on my older car was really the issue. The shop had a great atmosphere and changed my oil on a whim with no appointment and did not pressure me at all when they provided the quote regarding the work needed on my car. The dealership actually required two trips because they forgot a part so I think I might be checking in with The Farmington Garage next time I need some work on my Edge!
Name: R****** M*****
Date: 2019-11-06 22:50:42
Rating: 5
Comment: I cannot express how much I loved my experience at the Farmington Garage. And that’s saying a lot considering I’m a stay at home mom and it’s a mechanic shop. Making time to get my brakes done was the last thing I wanted to do. I had no idea that they offered a Lyft service so I could be driven back home while my car was worked on. It was absolutely amazing to be able to do that while my kids were in school and still be home getting stuff done while my car was being worked on. My husband would take our cars to the dealership because we just didn’t know where else to go but it was always such a hassle and takes much longer to get services done. I’m so glad a friend told me about this local mechanic shop. Thank you Farmington Garage for the great experience!My car was done on time and communication was excellent with the shop throughout the process. Definitely worth checking out for your car service needs.
Name: R** W****
Date: 2019-11-04 23:52:01
Rating: 5
Comment: This is an excellent mechanic. The prices are very reasonable. My car requires full synthetic oil, and they’re cheaper than most places. The work quality is excellent too. It’s always done right, and most importantly, they don’t try to up sell me or convince me something needs to be done that really doesn’t. They’re honest, trustworthy, and genuinely care about quality customer service. I highly recommend them.
Name: A********
Date: 2019-10-23 22:57:40
Rating: 5
Comment: Went for a pre-purchase inspection on a used vehicle and was a good experience. Had a nice waiting area/office and were quick, looked over everything and went over it afterwards to discuss what would be best to mention to the dealer when negotiating. Overall a good experience and would recommend to any others looking for a good place for an inspection.
Name: T**** D** G******
Date: 2019-10-01 17:50:28
Rating: 5
Comment: This was my first time there and I had scheduled an appointment for a Pre-Purchase Inspection. I had a last minute scheduling delay and they let me push my appointment time back an hour with no problems at all! Everyone there was super friendly, the location is very nice and clean. The gentleman that assisted us took his time to explain everything they check and what the results were. I would definitely come back here if my car needs service in the future.
Name: H**** W
Date: 2019-09-24 05:15:05
Rating: 5
Comment: I had a very pleasant experience with this place. Staffs are friendly and services are great. I visited here 2 times, 1st time for changing my cars timing belt, 2nd time for replacing a blown fuse which caused fans to stop working properly. They provided me uber rides to get me to my office and offered detailed updates on my cars repairment, would definitely visit again for my cars maintaince.
Name: J** P****
Date: 2019-09-19 18:33:39
Rating: 5
Comment: I bought a car in that was making an awful noise. I assumed that it was the serpentine belt. They took the belt off, checked the tensioners, then replaced the same belt!! My original belt was in perfect condition. I never would have known the difference.There was no charge!!Wow.. An honest garage!I will be bringing another car for shock and strut work.
Name: M******* K*****
Date: 2019-07-29 14:02:09
Rating: 5
Comment: I walked in without any sort of appointment and were helped immediately. They had the part I needed on hand, so they were able to take my car in right away. They estimated that the fix would take approx. an hour, so I walked around downtown Farmington, enjoying the farmer’s market, and they called about 50 minutes later saying it was all done. The final cost was ~$15 more than the estimate, but it was done so quickly and everyone was so friendly that I didn’t care at all. The car’s running great, and they seemed to fix the problem for me! I would highly recommend!
Name: J*** R*******
Date: 2019-07-23 00:23:24
Rating: 5
Comment: Great service! My family and I drove to Farmington for the Founders parade and ran over a large nail while en route. We made it to the parking lot of a local business in Farmington as a tire was getting very low on air. I walked over to Farmington Garage and spoke with Patrick. Patrick was very polite and professional. Farmington Garage came and got our car, and repaired the tire while my family enjoyed the parade. Patrick then came and found me down the street, returned my key and said we were all set, not charging us for the repair. Thanks again to Patrick and his team!
Name: B D***
Date: 2019-07-19 12:42:07
Rating: 5
Comment: My first time at this shop, do not normally go-accustomed to doing my own work. However, Nick was positive, inviting and well informed... Explained services and needs very clearly. Vibe while waiting for service was good, also was able to walk to several conveniences in Farmington during visit. Fair/reasonable price. Be back!
Name: G*** G****
Date: 2019-07-03 16:19:50
Rating: 4
Comment: As an update to my prior review I have changed my rating to 4 stars:1 star previously for having a nice facility/lobby area and courteous service advisors1 additional star for caring enough about their reputation to read reviews and resolve outstanding issues1 additional star for caring about their customer satisfaction enough to contact their customers and work towards a satisfactory resolution1 additional star for quality workNo 5th star because it took posting a bad review before a resolution was resolved when it could have easily been resolved beforehand. Yes, my AC problems where created elsewhere and, yes, I was unhappy with a previous garage but I chose FG because of its good reviews and expected all problems to be resolved. So, yes, I felt I should not have had to visit the garage 2x and pay 2x for a problem that existed on the 1st visit. Nonetheless, manager Andy and I came to a satisfactory repair and resolution for both parties. Kudos to Andy for calling me and working with me. On that note I can honestly say I would recommend Farmington Garage and have no problem with choosing them for any future repairs on my vehicle.So my son moved to Farmington Hills and, because I couldnt fix the AC on my 2006 BMW X5 before he left TN, we selected Farmington Garage. I specifically mentioned that the fuse for the AC controls was blowing intermittently and, when the controls were functioning, the AC was not cooling. After diagnosis the problem was stated as a system leak but, obviously, troubleshooting went no further. Also, a safety inspection was performed on the vehicle, not at my request but as a service to the customer. Of course I consider this a scam to generate more work for the garage since, IMO, any problem can be found on a used vehicle. Recommendations made to replace rear ball joints and, since well be in the same area and to save labor costs, also recommend replacing front ball joints and CV axles at a total cost > $3000. No thank you. Parts online < $600, Ill do it myself WHEN its needed. AC repairs made at a cost of ~$350. Wow! But... it comes with a 3 yr warranty! Like thats worth it... A few days later, my son tries the AC FOR THE 1ST TIME and the fuse blows immediately. Because he had just started a new job it took him a few weeks to return the vehicle to FG. After diagnosis, FG found a shorted wire pinched at the compressor and wanted an additional $448.48. Seriously? Not covered by the warranty though I specifically mentioned this problem the 1st time? 2 different issues and controls were working the entire time it was here is their stance. Really? Guess that wire pinched itself on the compressor once the car left the garage because the AC didnt work after that. Maybe better troubleshooting would have helped instead of performing the safety inspection.?!!! Again, no thank you on the repairs though I had to pay $120 for the diagnosis. MY RECOMMENDATION IS TO FIND A DIFFERENT GARAGE! One that actually listens to the customer, troubleshoots the actual problem, and is not in the business of conducting safety inspections to drum up additional work.
Name: L***** S******
Date: 2019-05-14 15:09:01
Rating: 5
Comment: Ben and Patrick, service advisors were so professional and friendly. I was able to book Appt for brake inspection and then repair, very quickly. Their prices beat another estimate I had, without sacrificing quality, and I received better all around service. I really appreciated being able to apply for and receive financing through their website!
Name: M*** T*****
Date: 2019-03-29 22:24:14
Rating: 5
Comment: The service staff here is better than at the Audi dealership!Very helpful, they know what they are talking about, and will even let you look at your own car up in the air, showing you what is wrong/broken.Forget the overpriced and under appreciative dealerships, go local, and go to Farmington Garage.
Name: R******* R******
Date: 2019-03-19 16:56:14
Rating: 5
Comment: There is absolutely no comparison to the level of service that you will receive at the Farmington Garage. They are so knowledgeable, professional and literally a pleasure to do business with. Having an unexpected and immediate repair, I called and Andy answered. I told him what’s up and what I thought would resolve the issue, he knew exactly the alternative fix I was speaking of, checked his pricing, along mine and their warranty (good at any BOSCH in the US) and it was less expensive to have him handle, I gave my card, and instead of needing a tow truck, I was so relieved and energized, I fiddled around with my ignition and got it to the shop. Both Andy, and Ben sent me updates on my car through detailed emails, and when my car was done Ben called knowing I was out of town, for what I had told him was “the most important day of this year for me” and the first thing he asked was, “how did it go?”. I shared the emails, and voice messages with family, because it truly stunned me how professional and kind they are. Every step, progressed through excellent communication and unparalleled customer service and for the first time, I was able to take care of my Rover (that I love so much!) without having to deal with nonsense and stress and that means everything. I feel that every shop could learn so much from these guys, people value their cars and want to maintain them, and when we do, we want to feel good about it. You guys are the best!
Name: W****** B*******
Date: 2019-03-08 22:01:52
Rating: 5
Comment: I would recommend the Farmington Garage with the highest praise for their honesty, thoroughness, and follow-up. My car was seen by two other facilities, one of which was the dealership where I bought the car. It was left with too much anti freeze in the system. We have not driven the car in about a month, and with the sub-zero weather, I was concerned that it might have frozen. When I started the car, it left a trail of anti-freeze. The problem could also have been from a broken line.Ben, the manager had his team pressure test the system and after confirming no problem, ran it for several hours and test drove it before giving it an ok. They also found several other problem areas that they pointed out, one in particular was where a previous repair on the clutch had left the bolts for the bell housing loose. They asked if I wanted them tightened, which of course I did.With all of this stuff going on, they could have told me anything, but they were honest and accurate. The final price was reasonable, and at least now I can start off on a long trip to visit an old friend with peace of mind knowing that I have found an honest garage operation in my home town.
Name: E**** M****
Date: 2019-02-16 16:07:26
Rating: 5
Comment: Reasonably priced and really great people who are trying to help you get back on the road safely. The staff at Farmington garage go above and beyond to make sure your car is in the best condition when it goes out the door. We love working with Ben especially! We wont bring our cars anywhere else for repairs or service. This place is also so nice inside. You feel very comfortable and taken care of while you wait. Thanks Farmington garage for your excellent customer service.
Name: A****** S******
Date: 2019-01-15 18:26:13
Rating: 4
Comment: Great customer service, very friendly staff. The place is very welcoming and has great interior design. The loaner vehicle they provided was also a big reason I chose this place to have my car worked on.I wouldn’t recommend it to someone looking for a place that will work with you on a price though. Very pricey. One of the only places I’ve been to that does not apply the diagnosing fee to the repair costs. They also told me that my repair was simple and easy to get to, yet the labor costs on my receipt say $357. Is that really necessary? Such robbery lolI appreciate their kind and helpful staff regardless. Thank you.
Name: J** Y*****
Date: 2019-01-10 17:37:46
Rating: 5
Comment: Andy took great care of my service needs. The facility is very nice with all the amenities for an enjoyable wait.I go to Farmington Garage for all my auto repair needs. They are very trustworthy and do great work. Ben, Andy and Patrick are excellent to work with.
Name: A***** S********
Date: 2018-11-21 16:30:53
Rating: 5
Comment: Ben and his team have great customer service! One of their part time mechanics, Derek, orchestrated replacing my tires on my Taurus SHO. I was very pleased that they had my tires in stock and they had them replaced and the car was in my driveway waiting for me to get home from work. Now thats service! I would recommend them to friends/ family and I will be back for any future needs on my car.
Name: J******* C******
Date: 2018-11-16 19:54:24
Rating: 5
Comment: I am so impressed with this auto shop. They were able to fix the reoccurring issue with my Check Engine Light and diagnose it to replacing the converter and gasket. My truck is running like new and the quality of service is second to none. I recommend Farmington Garage to anyone whos looking for fair pricing, quality service and friendly hospitality. I will be back most definitely.
Name: C****** T******
Date: 2018-11-04 12:24:52
Rating: 5
Comment: Has everything to make most customers happy. I went in with tire issues- didn’t want the sales job like Belle Tires and came out with the repair I wanted at a very reasonable cost. Clean, friendly and fast - besides near walkable downtown Farmington. Will definitely go back when the next need arises.
Name: C**** S*******
Date: 2018-10-29 12:26:27
Rating: 5
Comment: They do fantastic work and they really take care of your car. I brought in my classic car and they took care of it and did lots of extra things for me to make it look the way I want and the price was great. Highly recommended.
Name: C****** M*******
Date: 2018-10-02 20:07:55
Rating: 4
Comment: They were able to get me in quickly for an oil change and to check a tire for an air leak. Both completed in a timely matter. They did however leave off my tires air cap and they cracked a plug in my oil resulting in a leak. I took it back and they repaired it for free. Very nice and helpful staff.
Name: J*****
Date: 2018-09-20 17:27:20
Rating: 5
Comment: I am very happy we found them. They have great staff, and their prices are very reasonable and competitive. I will definitely be back with other vehicles, and the rest of our company fleet. Thanks!!
Name: S****** R******
Date: 2018-09-11 17:02:09
Rating: 5
Comment: The nicest auto repair experience ever! Clean, calm garage with honest, caring, competent people who got my car in and out of the shop quickly. They were thorough too - advising me of another minor problem which they took care of on the spot for only $30!
Name: M***** M********
Date: 2018-09-06 16:18:52
Rating: 5
Comment: I was received by Ben who was very nice and attentative. He made sure that the right repair was provided to the issue I had and was not incessant on selling me other repairs or add-ons I dont need nor want. Also, he was able to give me a good estimation on the length of the repair. Their facility is superb and very clean! Thanks Ben and Farmington Garage!
Name: L******* F**
Date: 2018-08-18 13:56:38
Rating: 5
Comment: As usual Ben took good care of me and also noted some maintenance items to consider doing. I have been going to this physical location now for 30 years. So Farmington Garage is the third generation to have a service center here. I miss Frank and his team. But Ben and the new team have become my new family. They have done work on our Jeeps and my wifes SAAB 9-3 convertible. Tell them Larry Fee recommended them and you get a $30 discount and I get one too. The family helping family mind set.
Name: N***
Date: 2018-08-01 13:24:15
Rating: 5
Comment: Ben and TJ went out of their way to make sure I was taken care of, and all I needed was a pre-purchase inspection for $99. I suspected the first vehicle I brought in smelled like smoke, and they quickly determined it was owned by a smoker and even showed me the signs to look for. They didnt charge me when I decided I didnt want that vehicle, but I was happy to bring back another one I had put an offer on. One hour and $99 later, I had a complete rundown of the vehicles condition, which ended up saving me $500 off the agreed price. Would definitely recommend and I plan on doing business with them again in the future.
Name: F******** P******
Date: 2018-07-02 21:49:19
Rating: 5
Comment: I suddenly came upon an emergency with my 2009 Tiguan VW. My regular mechanics were booked into the late month and Farmington Garage invited me to drop off my car right away.The next day I got the bad news that the timing chain had gone... but the car was worth the surgery.TJ at Farmington Garage was exceptional in handling my car. The approach to service and attention to getting my car on the road again quickly was remarkable.The garage is conveniently located in downtown Farmington - across the street from my Crossfit training gym. They were kind enough to drop by - pick up my car or drop off keys to their loaner car so I wouldn’t have to stop my workout! - such hometown service you don’t get these days.Apart from the initial diagnostic fee that most garages don’t charge, Farmington Garage’s workmanship is spot on. I had the work examined by my usual car mechanics and they verified they had done a really good job! They were impressed!Thank you TJ for seeing the job thru. Now for the bill. :)
Name: B** R********
Date: 2018-07-01 13:11:24
Rating: 5
Comment: Very professional and friendly service. Did a thorough diagnostics and explained all the work in great detail. They guarantee their work. I trust them. This will be my go-to spot from now on. I highly recommend Farmington Garage!
Name: C*** H*******
Date: 2018-06-04 13:09:57
Rating: 5
Comment: Excellent Customer Service! Caitlin was amazing when I submitted a question via the website. Even though it was after hours, she was quick to respond back and forth until we made an appointment for the following morning. Caitlin was an amazing first contact and the guys at the shop continued the great service. Well done and thank you!
Name: S**** P*****
Date: 2018-05-21 19:52:06
Rating: 5
Comment: Stopped in to see if they could fit in a repair in the axle seal of a F450. They picked up the truck from our shop and had it fix before Monday. No delays in service to our customers. Andy, TJ and the rest of the crew are very professional. I will be back.Steve
Name: R** G
Date: 2018-05-06 15:38:29
Rating: 5
Comment: First off let me start by saying thank you to the Farmington garage team. I know I came in with no notice for a oil change half an hour before you closed and you were wrapping up for the day, but you still took the time to make sure my mother car was serviced and had a complete inspection. This type of treatment is rare now and I respect that, not only that but you gave a military discount which was unexpected as well...this garage is now my first go to place. Amazing service and great prices.
Name: K******* R**** m*****
Date: 2018-04-02 18:44:04
Rating: 5
Comment: This was my first time at Farmington Garage and I dealt with John and Ben. Both were very knowledgeable and polite. They were not pushy about anything that had to get done to my car however made some very good recommendations and allowed me to decide what I wanted to do. The facility is clean and bright and I will be back to have them complete the final work on my car. I would highly recommend this garage!
Name: P*** W******
Date: 2018-03-05 12:26:06
Rating: 5
Comment: These guys rock - always honest and knowledgeable.The lobby is on another level for a garage too.Brought my new Audi in for a check-up and used the time to take care of work while enjoying a cup of coffee by the fire.
Name: R***** H********
Date: 2018-02-28 13:41:31
Rating: 5
Comment: Thank you for offering completely free of charge oil changes to first responders! What a great way to show appreciation to those that tirelessly care for others. Last year this service was offered one day only, this year an entire week, it can’t be beat and I’ve yet to see another local shop do this. The staff is far above the rest and this is the nicest and friendliest place I’ve ever been. Everyone is very knowledgeable, friendly, and very honest. I couldn’t ask for more in a shop. I won’t be going anywhere else. Thank you again! - A very happy and satisfied paramedic
Name: J** G*******
Date: 2018-02-09 20:47:30
Rating: 5
Comment: Great spot for an oil change. They were friendly and xplained the whole process with me. Farmington Garage also has better prices than the previous shop I went to. And the best part is that you can walk around downtown Farmington to Starbucks or one of the restaraunts for lunch while waiting. They will call you once your vehicle is done.
Name: M****** G****
Date: 2018-01-17 19:41:16
Rating: 5
Comment: Great service, probably the best waiting room Ive ever experienced at a mechanics. Free coffee, comfortable chairs, kind of like a coffee shop. Fair price at $33 for a semi synthetic oil change.
Name: C****** K*******
Date: 2018-01-12 16:49:44
Rating: 4
Comment: I loved this garage for my oil change. They are clean and have everything you might need to hang out there for a while, if needed. They talked me into a full check-up, which I barely had time for. (I was on my lunch break.) But then they strongly recommended I get my headlight changed out, which ended up needing an extra part. They had to order this part and said it wont take long. Even after the extra check-up I planned on getting back to work at 1:30, but didnt get back to work until 3:30!
Name: M*** Z******
Date: 2017-10-25 23:56:57
Rating: 5
Comment: I first went to the Farmington garage when I was driving to work one day and the power steering went out on my car. I was able to get the car to their parking lot. They not only diagnosed the problem but they checked with Ford and found out that the car had an extended recall. They did all of the talking with Ford they got the car to and from the Ford dealer and gave me a loaner to drive at a small fee. I ended up in the hospital and was unable to return the loaner car right away. When my daughter did return the loaner car, explained to them that I was in the hospital and I would get my car when I got out of the hospital. They let her take my car home and trusted me to go back and pay for it when I was out of the hospital and feeling better. Andy the owner restored all of my daughters faith in humanity in that one second. I have told my family friends and anybody I know how awesome they are at the Farmington garage. And I will be going back
Name: A*** G******** P**********
Date: 2017-10-25 22:17:33
Rating: 5
Comment: I became aware of the Farmington Garage while doing a photo shoot there for a magazine. I was so impressed with the place, I became a customer! Great prices, clean, and knowledgeable techs!
Name: J**** W********
Date: 2017-10-06 18:48:00
Rating: 4
Comment: They have fast and friendly service. Their place is clean and presentable. They have loaner vehicles for you while yours is in for repairs. They cover the repairs with a 2 year warranty. It is a bit pricey but you definitely get what you pay for here.
Name: R G
Date: 2017-08-21 12:44:49
Rating: 5
Comment: I have been looking for a trusted shop for awhile, ever since Suburban Chrysler/Jeep in Farmington Hills changed location and their staff. My mother came across Farmington Garage and recommended them to me. I have a 2016 Challenger Scat Pack with a Supercharger. And for Chrysler to even look at it I have to work around their schedule when the hellcat or demon techs are in. But these gentlemen and ladies are certified and able to look at my Vehicle anytime I need them too. They were fast and their rates shocked me, I dont believe anyone in the Farmington and Novi area can beat their prices and quality of services. They also gave me a military discount which really meant a lot to me.If you have a high performance car that needs any normal maintenance that you can not do yourself or even if you just have a car that needs routine maintenance and need it to be done right the first time in a timely fashion and at prices that are amazing contact these people. And for my other service men and women you really need to check these guys out.P.S. Also cleanest garage Ive ever been too!!!!!
Name: M****** L*****
Date: 2017-08-14 22:36:54
Rating: 5
Comment: My car was diagnosed within an hour and fixed 2 hours before the promised time. Everything that was wrong was explained to me and the estimate was the bill I paid at the end. To make it better, they washed and detailed my car!
Name: E******* D******
Date: 2017-06-05 00:16:28
Rating: 5
Comment: James was great with the description of what needed to be serviced. In 5 days, I returned to have my van serviced and Ben was accommodating about giving me ride to my home. Few minutes later, he called to let me know that wrong part was ordered, he would gladly collect me so I dont waste precious time. Ben was very apologetic. If I didnt receive the great introduction from James, I would be worried, but with Bens apologies it was no chance that I can trust another mechanic like Farmington Garage mechanics. The 36 reviews on Google were priceless. Thank you very much.
Name: J**** W*********
Date: 2017-04-06 22:10:10
Rating: 5
Comment: My wife took our mini-van in for a few routine services and to fix the sliding door which wouldnt open. All of these services were completed quickly with great prices. What was really great was that the staff at Farmington Garage detailed the van as well (3 kids, 6 and under...so it was a mess). Well, whatever they did, my children were asking why we got a new van!!! Great job! We will definitely be back.
Name: S**** M*****
Date: 2017-03-22 14:11:59
Rating: 5
Comment: I dread getting my oil changed, but using the Farmington Garage has made this chore so much better! The owner and everyone who works here are genuine, honest and truly good people. I highly recommend this business for any of your vehicle needs!
Name: K** E*******
Date: 2017-01-12 00:49:59
Rating: 5
Comment: I cant say enough about how awesome these guys are. I went here on a recommendation from a neighbor and their mechanics were able to figure what was wrong after my regular mechanic told me my car was a lost cause. They took me under thr car and showed me what was going on and explained in all in terms I understood. The level of customer service and professionalism is top notch!I wont go anywhere else and will highly recommend them to anyone needing car repair.
Name: M****** P*******
Date: 2016-11-04 21:34:18
Rating: 5
Comment: Ive taken my Volvo to Farmington Garage a few times for maintenance and major repairs. On each occasion, James and his staff have correctly diagnosed and repaired complex issues with expertise, promptly. I finally have a mechanic I can actually trust to do the job right. Cleanest shop in town.
Name: B****
Date: 2016-10-03 00:32:14
Rating: 5
Comment: Had them work on both of my vehicles now this past week and I was very impressed with everything. The owner and staff were very friendly and knowledgable, and after my two visits I really trust them with my vehicles. You will definitely get great work done at fair prices here, and you dont have to worry about a shop trying to screw you over. They pointed out to me a few areas that will eventually need work, but didnt need it now, which is how I gained my faith in this shop. The place is also completely re-modelled and a great place to relax while you wait for the work, which includes free snacks/drinks while you wait. Keep up the good work, and will definitely be back!
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Name: L**** W*
Date: 2024-02-17 20:29:44
Rating: 5
Comment: Wanted to use a close-by business that was recommended. Turned out to be quick service, a good price, and diagnosed accurately - I had another vehicle here a few years ago, and tat vehicle is still going strong.