Swansons Auto Service

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Name: M***** G****
Date: 2023-06-22 15:11:44
Rating: 5
Comment: I love takin my trk into them they are fair and up front

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Name: C****** P*******
Date: 2023-05-08 16:46:48
Rating: 5
Comment: Had to take a work truck in for a tire repair, called and they told us to get it in before 4pm and it would be done right away. Belle tire wanted us to wait an hour and a half just to be seen and then we might not even get it fixed. They suggested to make an appointment 3 days out.

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Name: m****** m****
Date: 2023-04-10 19:29:45
Rating: 5
Comment: Very nice to talk to!

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Name: M*** B*** W***
Date: 2023-02-18 20:24:40
Rating: 5
Comment: I trust Swansons. As a woman, that is a big deal. Their staff is knowledgeable, helpful, and never tries to over-sell. Very thankful for Swansons.

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Name: D***** R******
Date: 2023-01-31 15:44:37
Rating: 5
Comment: Swansons was very helpful. I came in from out of state and my truck broke down in the last 15 miles of the trip. They were very busy but got me in and fixed in about 4 days. Charged a fair price also.

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Name: K***********
Date: 2023-01-14 14:59:32
Rating: 5
Comment: They replaced some of my rear end parts of my jeep, front wheel, bearing and other miscellaneous parts. They did a very great job. I will be returning my vehicle when it breaks down again, thank you for the great job

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Name: N***** K****
Date: 2023-01-05 20:25:56
Rating: 5
Comment: I took my 2016 Ford Focus to Borgmans and was quoted $3500 to replace the full Rack and Pinion on my vehicle. I called Swanson and their quote came in as $2300. Over a thousand less than dealer using all the same parts. There was a hiccup in the scheduling that put the work behind schedule but after discussing my frustration Swanson went above and beyond to make sure we were taken care of. We needed the vehicle by a certain date and they met that expectation. The total including oil change as well came out to $2600. Pricey nonetheless but more affordable then a dealer in the area and I would 100% recommend using Swanson. I test drove the vehicle quite a bit and they cleared up the issues I was having. I would definitely use Swanson again. Shoutout to Wendy. You were welcoming, knowledgeable, and helpful. Thanks again.

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Name: J*** S*****
Date: 2022-12-07 23:50:49
Rating: 5
Comment: I am always happy with the work they do here! They are able to get my car serviced in a reasonable amount of time,, they do quality work and are in the reasonable to medium price range.

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Name: C******** G******
Date: 2022-11-28 19:33:11
Rating: 5
Comment: Weve been going there for 26 years and wil continue to do so.Excellant honest service. Local business.

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Name: A**** X
Date: 2022-08-05 23:51:06
Rating: 5
Comment: Very polite and prompt customer service. Reasonable and reliable repairs. I brought our Acura and Honda there for brake repairs. Swansons definitely got a strong recommendation from me when it comes to auto repairs.

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Name: P******* C*****
Date: 2022-07-14 20:01:46
Rating: 5
Comment: The tire pressure light came in, so I stopped to get it checked. They immediately saw a hole in the sidewalk of a tire on my awd nightmare car they worked on it and I got home safely thanks to their help.They were nothing short of amazing!!

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Name: W***** T****
Date: 2022-03-26 09:25:33
Rating: 5
Comment: Wendy and her team are beyond amazing! I will be taking my vehicle back for a tune up before I drive back to Las Vegas

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Name: E*** & P*** A*******
Date: 2022-03-25 02:26:45
Rating: 5
Comment: Mike was a pleasure to work with! My 2016 Jeep Grand Cherokee had a severe coolant leak. I was able to limp it into there shop on Monday morning and was initially told that they could not get to my vehicle until Friday. The next day, Tuesday morning, Mike contacted me and advised they were able to get my vehicle in sooner than expected and that I had a leak in my Radiator as well as a bad water pump. They had my vehicle fully repaired with a new radiator and water pump by Thursday morning and they came in 100 dollars less than the initial estimate! Great work and great communication throughout! Have definitely gained a new customer! My father who recently retired after 42 years as a mechanic even gave a 2 thumbs up! Thanks again Mike and your crew at Swansons!

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Name: E***** E****** (*****
Date: 2022-02-15 22:34:02
Rating: 5
Comment: They do excellent work and are fair and honest.

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Name: R** L***
Date: 2022-01-09 22:22:33
Rating: 5
Comment: Great place

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Name: H****** D******
Date: 2021-11-21 13:16:55
Rating: 5
Comment: We have been taking our vehicles here for the last 9 years, when we moved to the area. Always great service. Staff is awesome! As a woman, I do not feel taken advantage of. I have never had any problems at all.

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Name: D***** S******
Date: 2021-10-26 16:44:25
Rating: 5
Comment: I took my Impale to Swansons as I noticed my exhaust had become louder. I had no idea if I needed a complete new exhaust system or at the least maybe a muffler. After leaving it there for them to check I was home no more than two hours and I got the call my car was done! They were able to repair a hole in the exhaust pipe for a total of under $100. There is truly something to be said about have confidence and more so trust in a auto garage and I certainly do with Swansons!

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Name: J**** B*****
Date: 2021-08-21 22:03:13
Rating: 5
Comment: We knew we needed to have our tires rotated due to uneven wear, but we also knew that they could be used longer and didn’t need replacement. There was still plenty of tread on all four tires and space before the wear bars. Another tire store said we definitely needed four new tires. I knew that wasn’t true. Swanson’s was honest. They did the rotation and wrote on the bill their recommendation of two new tires which were more worn than the other two. I appreciated their honesty. Their service was also prompt and their pricing was fair.

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Name: J***** D***
Date: 2021-07-23 15:07:28
Rating: 5
Comment: With them being only 2 minutes from my house is a bonus, but I would still go to Swansons if they were a good distance away. Ive used them for both my vehicles and they always perform great service. Just recently I had a timing belt issue that they were able to repair very quickly. They explained the issues and what the repair would be along with the cost. They even called me the day after to ensure everything was running properly. Great people, great company. Highly recommend.

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Name: K*** B*******
Date: 2021-05-04 00:19:34
Rating: 5
Comment: Honest estimates, great service

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Name: K**** S***********
Date: 2021-04-28 13:35:57
Rating: 5
Comment: Fast service. Honest assessment. Fair prices. Very satisfied.

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Name: S**** G***
Date: 2021-04-07 17:04:12
Rating: 5
Comment: Kind of high, but you pay for great quality service

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Name: A****** A****
Date: 2021-03-27 16:18:01
Rating: 5
Comment: Very honest and fast service. I’ve only used them twice so far but will definitely take my vehicle back if needed

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Name: L***** T***
Date: 2021-02-13 15:20:13
Rating: 5
Comment: Great staff. Knowledgeable, polite, and willing to work with you whatever your situation. Its like having a friend who really knows cars.

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Name: T***** W******
Date: 2021-01-17 19:29:57
Rating: 5
Comment: Very friendly and cost effective. Very good at what they do. 10/10.

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Name: G** N***
Date: 2020-11-15 16:36:24
Rating: 5
Comment: Really fast. Didnt expect my repairs to be done till hours later. Everyone there knows their stuff. I will definitely be coming back.

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Name: S*****
Date: 2020-10-31 11:32:04
Rating: 5
Comment: Justin at the front desk is awesome!

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Name: R***** B****
Date: 2020-10-30 22:57:30
Rating: 5
Comment: Responsive, efficient, helpful.

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Name: G**** A**** (************
Date: 2020-10-15 02:14:19
Rating: 5
Comment: Always fantastic service here. No BS. They tell you whats up and what needs to be fixed and the turn around time is nice. Most of the time its been a day or two for me. Customer service is top notch too. Quality work from what I can tell and usually the costs are lower than I expect.

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Name: S**** V****
Date: 2020-09-25 15:15:17
Rating: 5
Comment: Swansons has always been a great place to go. We recommend alot of customers to them and have not heard any complaints.

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Name: K**** L*********
Date: 2020-09-22 15:28:26
Rating: 5
Comment: Thanks Swansons, my car no longer goes clunk clunk when I go over a bump bump.

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Name: J****** N******
Date: 2020-08-15 16:46:35
Rating: 5
Comment: A very good people and have very good auto mechanics

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Name: P*** K******
Date: 2020-08-09 19:28:50
Rating: 5
Comment: Been going to Randy and Swansons for over 35 years.Trustworthy and reliable. Treated like family.

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Name: D S
Date: 2020-01-17 03:00:44
Rating: 5
Comment: Swansons has great service, courtesy, honesty and prices!

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Name: S** V****
Date: 2019-12-16 12:45:30
Rating: 5
Comment: Stopped by Swanson’s before a long drive back home because my low tire pressure light was on. They greeted me warmly and kindly drove my car inside on a snowy, cold night and checked it out for me.......free of charge!!! I would wholeheartedly recommend Swanson’s for your auto service needs! They treated me like a friend from the moment I walked in the door until I got safely back on the road. :)

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Name: B**** W****
Date: 2019-11-22 21:02:26
Rating: 5
Comment: Had a freak accident, and brought my car to Swansons. Everyone was so helpful and kept me updated on my vehicle. Spoke with Wendy and Justin, both were super friendly. The work done on my vehicle was awesome, and really happy about the honesty. Definitely be back! Thanks again.

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Name: J***
Date: 2019-10-26 13:37:37
Rating: 5
Comment: Love this shop, I dont take my truck anywhere else. Good prices and great customer service

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Name: D************
Date: 2019-10-23 03:34:13
Rating: 5
Comment: They always take great care of me and everyone I’ve referred to Swanson’s!! The front counter staff are always waiting with a smile and a cheerful greeting, ready to help!

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Name: W***** K**
Date: 2019-10-22 22:38:01
Rating: 5
Comment: I needed some work done on my car, and I didnt quite know where to even start. I poked around Google Maps, read some reviews, and wound up at Swansons. They diagnosed my car. They fixed my car. I am now heading into winter with a lot more confidence in my car.Solid service. Nice people. Good coffee. Thats about all you can really ask for. Thank you, Swansons Auto.

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Name: E*** M*****
Date: 2019-09-23 17:25:22
Rating: 5
Comment: Been bringing my cars here for almost 15 years. Always excellent service, fair pricing and quick turn around.

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Name: k*** s****
Date: 2019-09-23 16:10:50
Rating: 5
Comment: We’ve been clients of Swansons Auto for many years and we highly recommend them. They’ve always been kind, courteous, accurate and truthful. Competitive pricing and the highest quality of service keeps us coming back for all of our auto mechanic needs.

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Name: A***** F*
Date: 2019-08-02 23:12:15
Rating: 5
Comment: The team at Swanson’s did an incredible job on my vehicle! I was from out of town and had an emergency situation. I was a walk in appointment, explained my situation and my time crunch, and they had me out within 2 hours. Thank you guys for a quick and easy fix! Highly recommend!

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Name: D*** W*********
Date: 2019-07-27 23:31:11
Rating: 5
Comment: Good knowledgeable crew.

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Name: M****** M********
Date: 2019-07-02 03:12:48
Rating: 5
Comment: Swanson’s Auto Service is hands down the best auto service around town. They are a hard working and honest company. Their employees are always so nice and helpful. Thanks for all you have done for me and my cars over the years!!!

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Name: B**** A*******
Date: 2019-06-28 17:16:46
Rating: 5
Comment: Very friendly and honest staff and mechanics. My car will hopefully not be back soon, but if it does, I know it will be in good hands.

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Name: J** S********
Date: 2019-06-15 11:52:45
Rating: 5
Comment: The Swanson team has been my go to auto repair shop for over 20 years, Wendy and the crew are a pleasure to deal with , and they work extremely hard to accommodate my tight timelines !

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Name: B**** S******
Date: 2019-06-03 09:40:39
Rating: 4
Comment: Good fast service, trustworthy

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Name: K**** S******
Date: 2019-05-22 13:51:38
Rating: 5
Comment: They were very thorough and not expensive

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Name: S**** W******
Date: 2019-05-16 19:12:05
Rating: 5
Comment: Friendly and helpful - clear cut about the issue. I plan to come back here for future service.

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Name: C***** H***
Date: 2019-05-15 21:49:13
Rating: 5
Comment: I have dealt with Randy Swanson and his team for years. They are very helpful, prompt and good with explaining options. The fact they have been around for many years is a testimony to their dependability.

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Name: M***** V*****
Date: 2019-05-10 20:22:48
Rating: 5
Comment: Top notch customer service. Thank you for all you help!

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Name: a**** d****
Date: 2019-05-08 18:14:01
Rating: 5
Comment: I had a wonderful experience at Swansons auto service. My car broke down right by them and they were able to help me out and my car was ready the next day. Thank you very much.

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Name: J***** M*******
Date: 2019-05-06 19:21:50
Rating: 5
Comment: Family friendly, quality work at a fair price. Randy and his staff take the time to ensure you understand the options and costs so you can make an informed decision.

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Name: K** S******
Date: 2019-04-24 12:44:09
Rating: 5
Comment: We took our car in because of no heat, the staff was very nice, Wendy was very attentive! I got a call that we just needed a new radiator cap, we were so glad it wasn’t something big. But the next day my car overheated and broke down. I called they sent someone right down took the car back and said we needed a new alternator. Well when the radiator blew up we felt that it was damaged from the radiator fluid. Mr.Swanson was very nice said he’d investigate our concerns and came to the conclusion that it did look bad and maybe coincidental but he refunded our 388.00 which was in this day and age amazing. It’s nice to have an owner that listens to their customer and not jump to conclusions. Very fair and fast service!

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Name: R***** W
Date: 2019-04-17 18:30:02
Rating: 5
Comment: The team at Swanson’s is always honest, helpful, and professional in everything they do. I highly recommend them for your automotive service needs, including tires.

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Name: B**** W******
Date: 2019-04-12 15:17:26
Rating: 5
Comment: Been a customer of Swanson’s for years. They always do a great job at a fair price. I have taken personal and company owed cars to them.

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Name: G*** H*****
Date: 2019-04-04 00:21:02
Rating: 5
Comment: Randy Swanson and his team are honest, helpful and provide value when it comes to maintaining and fixing my vehicles.

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Name: A*** B****
Date: 2019-03-30 11:26:56
Rating: 5
Comment: Quick and caring service. Always honest and looking out for your best interest (even if that means they dont get paid). Work hard to find you the best deal!

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Name: L*** L****
Date: 2019-02-18 23:55:26
Rating: 5
Comment: Great people, great service! Honest and trustworthy people.

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Name: M*** S******
Date: 2019-02-16 15:25:38
Rating: 5
Comment: Professional staff and excellent customer service.

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Name: R***** B******
Date: 2019-01-18 16:58:40
Rating: 5
Comment: Ive been coming to Swansons Auto for over 30 years & relying on them to service all of my familys vehicles. They always provide me with excellent service & great information to keep my vehciles running smoothly. I have enjoyed a personal relationship with Randy and many of his long term employees. They have my total trust!

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Name: C****** S***** J**
Date: 2019-01-18 15:45:46
Rating: 5
Comment: You cannot find a better place to have your auto serviced than Swansons. I have had our family vehicles serviced there for over 30 years. The staff are very complete in helping you understand what problem may exist and giving a detailed estimate of the cost to take care of it. Randy Swanson is to be commended for having some of the best people over the years in working at Swansons Auto Service.

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Name: D**** H*****
Date: 2019-01-17 19:56:19
Rating: 5
Comment: Swansons Auto did a great job for me and my vehicle. I brought them a used SUV that needed a number of things checked and replaced. Wendy and Keith took the time to explain to me what they were doing and answered my many questions patiently. The team did a great job of walking the fine line between what really needs focus now vs. what may still last awhile. Many shops are quick to give the full laundry list, but they were patient, considerate, and diligent in considering what I could or couldnt get away with. They offered a loaner car to make the service time less inconvenient and when I had any other ongoing issues/things I wanted checked, were very quick about getting me in for a quick inspection right away. I never got the impression they were trying to talk me into services and repairs that werent really valuable at the time. I would recommend keeping your business local and going with a smaller shop who seemed to value my business/concerns far more than some of the big dealerships in the area.

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Name: T***** H****
Date: 2018-12-24 18:22:59
Rating: 5
Comment: Swansons Auto Service is one of the top automotive repair facilities in Western Michigan. They have friendly/knowlegable/competent service writers/technicians/support staff who are top notch.They always have their customers best interests in mind. To sum it up .... Their customer support is second to none

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Name: M*** T****
Date: 2018-10-16 19:29:21
Rating: 5
Comment: Had my alternator replaced. Great service all around and fair prices! I look forward to working with Wendy and the team more in the future. Thank you!

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Name: B**** D*
Date: 2018-09-24 17:24:07
Rating: 5
Comment: Great local car repair shop, they gave me honest advice and there prices are great.

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Name: L*** O*****
Date: 2018-07-30 22:41:16
Rating: 5
Comment: While on our way home from vacation our van began to leak radiator fluid. By luck we ended up at Swansons. The staff was very sympathetic to our situation and within 2 hours the radiator was replaced and my family was on the road home.

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Name: T** P******
Date: 2018-07-15 11:29:28
Rating: 5
Comment: Good prices- great people, very helpful

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Name: G*** B****
Date: 2018-06-18 02:34:32
Rating: 5
Comment: Courteous friendly service you can trust.

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Name: N****** C*******
Date: 2018-03-10 16:55:17
Rating: 5
Comment: I was referred to Swansons by a friend and I have always loved the service! They do the best work I have ever had and work with you, even through financial issues if they seem plausible.When I got my Sion, I went to Bell-Tire and they charged me $400 for basically looking at my car and not even changing my oil. They tinkered with something else and caused more damage to my car.When I went to Swansons, Ive had nothing but good service and great quality; Ive even learned a bit more about cars because of them! The front desk lady, Wendy, is such a joy and I love seeing her!I would recommend ANYONE to go to them. Fabulous people!

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Name: T***** B***
Date: 2017-07-21 12:11:19
Rating: 5
Comment: Wow!!! Great people!! I was leaving for vacation, and stopped in and they had me fixed up within 5 minutes at no charge! That is a great 1st impression. I will return, and thank you for taking care of me and my car!

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Name: B**** W******
Date: 2017-07-20 17:46:01
Rating: 5
Comment: This is a top knoch repair shop with caring people that treat you like family and your Auto like it is their own

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Name: B** P*****
Date: 2017-07-20 15:17:44
Rating: 5
Comment: Great service not only on our personal vehicles but on my work truck too. I completely trust them to only do what is necessary and they keep us informed on future maintenance needs. I give Swansons my highest recommendation!

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Name: M***** S******
Date: 2017-07-20 01:23:07
Rating: 5
Comment: Only place I take my car! Great service and great staff!

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Name: R**** R******
Date: 2017-07-14 11:08:22
Rating: 5
Comment: Great people. They know cars and they keep my cars running. Every experience I have with them is excellent. They are very knowledgeable and communicate with me at every level. I trust them.

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Name: S**** K*********
Date: 2017-06-21 20:59:50
Rating: 5
Comment: I have been dealing with Swansons for a number of years.What I find different than other like auto repair shops,is the quality of work,fair prices,and the quality team Mr.Swanson has.I would recomend you give them a shot on your next repair or service,I feel you will not be disappointed.Steve K

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Name: S**** M****
Date: 2017-06-16 11:08:57
Rating: 5
Comment: They stand by their work. Very friendly and knowledgeable.

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Name: M*** D**********
Date: 2017-06-07 17:17:04
Rating: 5
Comment: We have trusted Swansons with several vehicles for a number of years now. Always friendly, prompt and fair.

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Name: T** P****
Date: 2017-05-19 21:01:51
Rating: 5
Comment: I have been a long time customer of Swansons for many years. They continue to provide excellent service for all vehicles in my family. I can always trust repairs will be done proper and complete. The staff is always prompt in communication and very knowledgeable. I often recommend Swansons to friends and coworkers.

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Name: L***** A****
Date: 2017-05-04 16:50:59
Rating: 5
Comment: Ive been coming to Swansons auto for over 20 years. Great service and very helpful staff

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Name: K*** K*****
Date: 2017-04-28 21:25:48
Rating: 5
Comment: Swansons has been servicing my car since I got my drivers license. They have been great at keeping my car on the road without costing me a fortune. Love their staff - very nice at explaining car things to me.

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Name: T****** H********
Date: 2017-03-28 19:58:05
Rating: 5
Comment: I am from southwest Michigan and was in the GR area for business when my car broke down. Since I didnt really know any auto repair shops in the area, the tow truck driver recommended Swansons to me. Fortunately, they were able get my car in that day and fix it. Not only was I able to drive my car home that night, they let me use a loaner car so that I could make my service calls in the area without having to rent a car. A great big THANK YOU to everyone at Swansons for saving my day!

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Name: M*** V**********
Date: 2017-02-28 15:03:13
Rating: 5
Comment: Swansons auto have serviced my car many years. Very good people to work with. Quality service, understanding, and reasonable cost.

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Name: B**** K
Date: 2017-02-27 18:28:53
Rating: 5
Comment: Swansons has been servicing my cars for over 10 years. Randy and his team provide excellent mechanical and customer service.

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Name: A***** C***
Date: 2017-02-21 20:28:08
Rating: 5
Comment: My sons car broke down while at College and had it towed to Swansons for an estimate and repair. They were upfront, honest and great to work with, making sure I understood all of my options. Would definitely recommend them to people in the area

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Name: S**** G***
Date: 2017-02-21 19:02:54
Rating: 5
Comment: My family has been taking our three autos to Swansons since 2008 and we have been very happy with the service we received. We always feel good about the service recommendations they make and are never concerned that we might be getting taken advantage of. If youre looking for a new team to service your vehicles, Id recommend Swansons.

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Name: T***** H****
Date: 2017-02-18 03:51:10
Rating: 5
Comment: These guys are pros! Ive been taking my car there ever since they opened. Ive had major work done and have never been disappointed. I highly recommend them!

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Name: W**** F*******
Date: 2017-02-18 02:22:12
Rating: 5
Comment: Great place to get your vehicle service and treated fairly and in a professional manner.

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Name: Z** R******
Date: 2017-02-18 01:29:56
Rating: 5
Comment: Wouldnt go anywhere else

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Name: R***** M****
Date: 2017-02-17 19:16:51
Rating: 5
Comment: We were vacationing on the westside and ran onto car troubles. Employees were very kind and helpful. They did excellent work on my vehicle and got us on our way. I would definately take my vehicle to them again.

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Name: A***** B****
Date: 2016-12-01 20:40:19
Rating: 5
Comment: My dad and I looked around West Michigan for years for a repair shop that would service his Nissan 350Z well without huge costs. Swansons was the ONLY one. They do quality work and will work WITH you whatever your personal situation.Just today, I purchased a new car and noticed a burning-plastic smell coming from the engine. In a panic, I called the head mechanic - Steve - and explained. We set a time the very next day for me to drop by. Not only did he check it out, he drove it into the back and looked the whole car over for me just to ease my mind. You are not just another number to these folks :)

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Name: J*** K*****
Date: 2015-11-25 01:32:37
Rating: 5
Comment: Great people and quality service

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Name: S** E********
Date: 2013-11-04 15:33:02
Rating: 5
Comment: My family has used Swansons garage for several . They are honest. Call when additional work may be needed but never pushy to do additional work that isnt necessary. Will continue to use them. By the way, this is an honest review, not a fake.