Shores Car Care
category: Auto repair shop, Auto spring shop, Brake shop, Car accessories store, Car detailing service, Car repair and maintenance service, Mechanic, Muffler shop, Oil change service, Tire shop
address: 31080 Harper Ave, St Clair Shores, MI 48082, United States
Phone: +1 586-293-1910
worktime:
address: 31080 Harper Ave, St Clair Shores, MI 48082, United States
Phone: +1 586-293-1910
worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–6 PM |
Saturday | Closed |
Sunday | Closed |
site: https://shorescarcare.com/
rayting: 4.4
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.4
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Name: A****** S*******
Date: 2024-02-14 14:47:44
Rating: 5
Comment: Always have been able to get me in timely and taken care of everything I needed
Name: T***** P*****
Date: 2024-02-13 18:42:05
Rating: 5
Comment: Good and friendly service. Difficult diagnosis for a computer issue. Truck running good now. In Monday afternoon, out Friday. Thank you Rick and your team.
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Name: G*** H***
Date: 2024-02-11 20:12:35
Rating: 4
Comment: I got a flyer in the mail from here and thought I would give it a try . Got an oil change and had an air leak in my tire . Belle tire could not find the leak probably because they just sell tires . Took about an hour and a half and I waited in their comfortable waiting area . Good price and the tire is still good so I will be back .
Name: E C
Date: 2024-01-30 15:55:59
Rating: 5
Comment: A special THANK YOU to Nate & Rick for their old school excellent work. From my first phone call to their followup service call, it was OUTSTANDING service!! Polite, understanding, prompt, efficient, informative, fair pricing and thorough! No pressure to do any additional repairs, but the comprehensive evaluation (including before and after pictures) was good to know for future maintenance purposes. Customer Care was incredible with phone calls and texts clearly explaining the status and situation. They were able to get my vehicle in almost immediately and had my car back to me right on schedule. The workmanship is top notch. Shores Car Care even has a lovely, clean and quiet lobby if youre waiting for your vehicle and each person is kind, considerate and knowledgeable. It felt like a family member was taking care to answer any questions I had along the way. I will DEFINITELY go back there for any additional care my vehicle may need and I strongly recommend it for anyone needing EXCELLENT service.
Name: L******* B****
Date: 2024-01-30 14:46:02
Rating: 5
Comment: Have never used a full service auto repair center and have only taken all my vehicles to the dealership. After a heavy snowfall and freezing rain the wiper arms became disengaged from the motor and couldnt see. Dealership said I could drop it off in 10 days and should have it back in another 2 weeks, ridiculous. Called Shores Car Care, Rick said bring it in and leave it and by the time I got home both wiper arms were re-engaged and adjusted to factory standards and went right back to pick it up. Competitive price, great work and customer service and even a follow up call. Very impressive!
Name: M*** J******
Date: 2024-01-29 18:03:26
Rating: 5
Comment: Rick is the best and they always do an amazing job. The only place I fully can trust and will only deal with for car troubles. They are efficient and always taking care of you as well as your vehicle. Highly recommend and I’m sure after you do go there, you will recommend as well! Thank you everyone at Shores Car Care for all you do and keep up the outstanding work!
Name: B****** S****
Date: 2024-01-26 20:15:28
Rating: 5
Comment: Definitely will recommend courtesy kind and friendly
Name: L** M**********
Date: 2024-01-26 18:24:16
Rating: 5
Comment: Had appointment, they got me quickly in & out. Very pleased, been using this place for doing my car repairs for over 12 years.
Name: R***** O****
Date: 2024-01-22 15:40:47
Rating: 5
Comment: Shores Car Care, diagnosed my truck quickly and professionally. I would recommend them highly for any of your vehicle servicing needs. 😊👍
Name: M******* T*****
Date: 2024-01-18 14:36:35
Rating: 5
Comment: Kind, knowledgeable and fairly priced
Name: H****** R******
Date: 2023-12-28 18:24:36
Rating: 5
Comment: I would not take my car anywhere else. The service i got is the best. If there’s a up coming problem you tell me about it . To keep ahead of any major problems from happening.
Name: D*** W*****
Date: 2023-12-19 00:25:33
Rating: 5
Comment: If you own a Mini Cooper, this is the place to take it. I own a 2005 Mini Cooper S and over the years I’ve had it serviced all over Southeastern Michigan. Shores Car Care is the best. I just had a leaky water pump replaced, a supercharger maintenance and other major repairs that were complex and required parts sent from Europe, etc. Folks at Shores Car Care know their business and they are relentless about making sure the job is done right the first time. They did a ton of test drives to make sure everything was done correctly and there were no leaks, etc. I really appreciated this because when I had the car serviced at another place last year, I had to take it back twice to have obvious oversights fixed properly.
Name: J**** D****
Date: 2023-12-18 20:25:30
Rating: 5
Comment: Brought my old bmw in to get a couple things fixed. Worked out exactly how I needed, very polite calling me with updates, reasonable pricing. Will definitely be back
Name: s***** p****
Date: 2023-12-15 15:33:53
Rating: 5
Comment: I just love Rick and his professional staff at Shores Car Care. He is so accommodating and very honest I never feel that he is trying to sell me some thing I don’t need or want. My neighbor referred him when we move back to Saint Clair Shores and I have been more than satisfied. As a woman who knows nothing about cars, it’s a good feeling to feel like you’re treated like family!!
Name: E*****
Date: 2023-11-24 01:00:21
Rating: 5
Comment: Affordable, honest and check everything out. Theyll let you know about other issues and a time to fix them for the future. Been going there since we moved here 10 years ago. Theyre professional and they even caught something that the Ford dealer didnt fix properly and my engine, in the past.
Name: C******
Date: 2023-11-18 12:17:39
Rating: 5
Comment: The owners worked with me so that I could arrange to get a new stereo installed in my boyfriends car before he got it back. Amazing service and they truly care about what they do!
Name: R*** G******
Date: 2023-11-17 23:20:19
Rating: 5
Comment: These guys are the gold standard of auto repair. They are 100% honest, provide excellent customer service, and get things done quickly. I wont go anywhere else.
Name: D****** H*****
Date: 2023-11-16 19:47:18
Rating: 5
Comment: Absolutely the best car care service I’ve seen in a long time.
Name: J** P*******
Date: 2023-11-08 00:30:24
Rating: 5
Comment: Took my work truck here for a coolant leak that ended up turning into quite a few other issues that took a couple weeks to fully figure out. They were fast with quotes and updates on what the issues were and held true to timelines. Extremely happy with the care and time spent on the vehicle and the deals given for fixing multiple things. Highly recommend!
Name: J** H******
Date: 2023-11-04 01:47:48
Rating: 5
Comment: Ive driven the same car for over 15 years and taken it here most of that time. Ive had minimal problems with the car which is always a good sign. No real pressure to do additional work that you decline, offered as suggested work on your bill. My only issue would be that it does take longer to get your vehicle back than it used to for similar type work even when you schedule a morning appointment. Perhaps short handed or more customers than before? They used to have their own courtesy vehicle to take you back and forth to your home if you dont have a ride but for my last visit, they set up an Uber.
Name: M*** J****
Date: 2023-10-07 22:49:07
Rating: 5
Comment: Excellent service. Super friendly. Quick and solid repairs.
Name: M*** J*
Date: 2023-10-05 19:21:23
Rating: 5
Comment: Needed a wheel alignment after I replaced the entire front suspension, now its driving straighter than Ive ever driven it. Was recommended they do the best alignment in town
Name: s**** r***
Date: 2023-10-04 00:46:28
Rating: 5
Comment: I was truly impressed by the staff at Shores. They finished the work on my Jeep quickly and efficiently. Thank you again Aaron for working on my jeep! Much appreciated.
Name: E*** C****
Date: 2023-09-25 18:29:57
Rating: 5
Comment: Rick and the employees at Shores Car Care take customer service to a new level. I personally had issues with an insurance claim and they made sure to help in every single way possible. They went above and beyond anything i would expect a car service shop to do. 10/10 would recommend for any and all car needs!
Name: P*** M**********
Date: 2023-09-18 12:25:10
Rating: 5
Comment: Recently my wife took her 2002 Toyota Prius to a Toyota dealership with a rusted, leaking brake line. The dealer told her that they couldn’t fix it because they couldn’t find the parts and it was not safe to drive it. So I called Shores Car Care and Rick told me that they do brakes and brake lines all the time as well as all other car repairs foreign and domestic. So I had the Prius towed from the Toyota dealership to Shores Car Care where the brake line was successfully replaced and repaired and a much needed tuneup was also done. My wife says her 2002 Prius runs better than ever and she is now has complete confidence in Shores Car Care technicians. When nobody else, not even the dealership could fix it, Shores Car Care can and will. That’s why Shores Car Care is our can- do car care center for car maintenance and repairs!
Name: B**** S****
Date: 2023-09-08 02:42:28
Rating: 5
Comment: Ive been having the worst luck getting quality auto services . When Google referred me to a place near me , I was absolutely skeptical and at my wits end. Shores Car Care was first on the list , so I called, from the moment Richard answered the phone I knew this was the right place and I was in good hands. Very professional staff and the atmosphere was so welcoming and clean. My Mercedes Benz actually has never handled better. I had suspension work done, saved big bucks compared to dealer prices. Im floating on a cloud again. I would definitely recommend and frequent this establishment for every car care need.
Name: J********* B******
Date: 2023-09-06 01:13:44
Rating: 5
Comment: As always I was greeted with a smile. Work was completed quickly and WELL DONE. 5 STARS
Name: E**** L***
Date: 2023-08-21 19:35:33
Rating: 5
Comment: Great service, fast and efficient. There was no issues and they answered my questions with no hesitation. Will continue to do business with a great company like this. Thank you.
Name: L**** M*****
Date: 2023-08-21 18:02:31
Rating: 5
Comment: Great communication with Rick, will be there for my future needs.
Name: K**** C*******
Date: 2023-08-18 20:08:20
Rating: 5
Comment: Rick was excellent in getting competitive price for my repairs. Scheduling was easy. Car was finished on time. Very clean building.
Name: S****** D******
Date: 2023-08-17 01:01:32
Rating: 5
Comment: Guys did a fantastic job with my 13 year old Subaru that I had little expectations for. Running great and worth every penny I spent. I’ll be back again.
Name: B**** L****
Date: 2023-08-14 17:56:28
Rating: 5
Comment: YES THEY GIVE GREAT SERVICE || , THEY TOOK CARE OF MY BRAKES AND i FEEL SO MUCH SAFER NOW ||tHEY GAVE ME A GREAT PRICE TOO . MATT AND NATE ARE GREAT GUYS TO HELP yOU WITH YOUR CAR CONCERNS.
Name: R***** W****
Date: 2023-08-11 10:51:02
Rating: 5
Comment: They knew my Volkswagen better than anyone else, including the dealership, and the customer service is the best I’ve received anywhere. No surprises, straightforward communication, no talking down to me (a woman), and high quality work. I can’t recommend them highly enough.
Name: P******* C***
Date: 2023-08-07 17:57:33
Rating: 5
Comment: This is the first time I took my Mini for service outside the dealership. Shores accommodated me even though I showed up on the wrong day, diagnosed the noise problem and did the repair, returned my car in a day and a half and the charge was very reasonable. I will not hesitate to use them again.And they were very nice to work with.
Name: a****
Date: 2023-08-03 13:14:44
Rating: 5
Comment: Great communication with the customer, complete check of your car along with recommendations. Great prices, I would recommend it for anyone who needs car repairs.
Name: M** M** E*****
Date: 2023-07-21 23:54:00
Rating: 5
Comment: I have been having my van serviced at Shores Car Care since at least 2013 or 2014, perhaps earlier. I used to live in the Shores and they were convenient. After moving to Fraser, I still returned to the Shores to get my van serviced. I friend asked me why I didnt use a service closer to my new home. I replied that I trust the folks at Shores Car Care Center. They know my van; they know me. My van is old enough to vote and it runs great (174K miles and counting), thanks to their excellent, honest service. They honor their warranties. Items indicated below cover not just my recent service, but the many services performed for me over many years.
Name: F**** M****
Date: 2023-07-21 14:37:48
Rating: 5
Comment: Great service. Great Communication. Kept me updated throughout the process
Name: D****** R*******
Date: 2023-06-08 21:25:01
Rating: 5
Comment: This is definitely my favorite car care place. Rick is Amazing! Very friendly, knowledgeable, and honest about what your car needs. My vehicle is running like it is brand new! I am so excited and happy with the service at Shores Car Care!
Name: c******** w***
Date: 2023-05-18 23:50:06
Rating: 5
Comment: Just needed an oil change, but they got me in quickly, understood I had to wait on my car so they tried to hurry. Great customer service and they also support the Detroit dog rescue. 💗💗💗
Name: t***** m******
Date: 2023-05-12 16:28:23
Rating: 4
Comment: Paid for full detailing on my sl550 this past week. Paint outside and in drivers compartment spot on. Lovely job. Just wondered though why the trunk was not included. Was never opened.
Name: E****** D*****
Date: 2023-04-18 11:07:41
Rating: 5
Comment: I brought my car in for 35K maintenance and detailing. They did a GREAT job! Ive going to Shores for a few years now and I am never disappointed!
Name: D** W** G**
Date: 2023-04-03 15:15:36
Rating: 5
Comment: Good service, full lot of cars and I still got everything I needed done within the day. I dropped off my 2012 Audi A4 in the morning to get the oil changed and a wheel alignment and after I dropped it off I got a few calls to update me on the progress and to recommend a few services my car would need based on the mileage and they got it all done. Affordable, quick and the jobs were done well! Definitely will be taking my car back there for the next service.Edit: I took it back and was equally impressed with my service compared to the previous time
Name: r*******
Date: 2023-03-28 18:08:10
Rating: 5
Comment: Went beyond. Had a serious issue that popped up and showed me. Definitely would have caused me to be stranded when I least wanted it. Fixed it and definitely saved the day. Excellent service and care. Definitely be using them again and again.
Name: M***** C*****
Date: 2023-02-20 21:24:44
Rating: 5
Comment: I just love working with shores auto care very reliable. Always honest with customers and you are informed with everything they do on your vehicle!
Name: D** I* R*** L***
Date: 2023-02-14 16:30:28
Rating: 4
Comment: All of my service has been pretty great, though they can pester you on the phone a bit to much. Lol
Name: C**** S****
Date: 2023-01-30 22:58:44
Rating: 5
Comment: Had a leak in my tire, called up and they able to help me out. Quick service and very friendly
Name: m**** h*********
Date: 2023-01-26 14:45:10
Rating: 5
Comment: Had my car towed to Shores with transmission issues. Needed a replacement. Dealt with Rick.Rick gave me an estimate which sounded high, but transmissions are expensive. I was now stuck in that bad position of do I spend thousands of dollars to install a new transmission or walk away and buy another car?Rick then read off a list of things also wrong with the car. They were not asked to inspect the vehicle. But he already had.Frankly, I did not know what some of the things he listed were or if they were major or not. He explained them and listed the prices to fix them making giving me the information to make my decision. A decision that he understood would mean his shop would not do that service.He was then kind enough to allow me to keep my vehicle in his parking lot for 5 days while I sold it and looked for another car.Had them inspect the vehicle and that went well.As it happens a couple weeks later a co worker blew their engine and needed an engine swap. Sent them to Shores. He spoke with Rick and had a similar experience. Spoke with my friend at length and gave them geeat and honest advice that was both extremely helpful and cost them that particular sale.I am ecstatic to have found an auto mechanic who is more concerned with the customer making the right choice than just making a big sale.Obviously they are re both of our new regular mechanics.I should point out that their interior is clean and comfortable if you need to sit and wait.
Name: j**** B*****
Date: 2023-01-23 22:17:58
Rating: 5
Comment: I’ve been servicing my vehicles here for years ! The staff is very friendly and always get me an appointment asap. Love my new tires and brakes . My car drives like new now. I really like the photos that they send me to show the parts that need to be replaced. Great feature. Prices are very comparable as well. I highly recommend taking your vehicle here if you live in the area and need excellent service. Rick: you are the man ! I appreciate you so much
Name: N******* B******
Date: 2022-12-21 16:37:05
Rating: 5
Comment: Couldn’t be happier with the work and customer service that Shores provided! Rick was very knowledgeable, and was very willing to work with our schedule and give us the best possible service to my vehicle and my wife’s vehicle that was in the confines of our budget; letting us know what repairs needed to be completed and what could wait. They treated my wife and I like we’ve been friends for years when we’ve only been there twice. Would highly recommend this place for anyone needing service to their vehicle that lives in the St. Clair Shores/ metro Detroit area
Name: C******** Z************
Date: 2022-12-19 15:01:21
Rating: 5
Comment: Incredible service. Someone was in constant contact with me regarding the status of my vehicle. Upfront and reasonable pricing, especially with the amount of work I had done at this time. I will bring all of my vehicles to Shores Car Care anytime I need quality repairs.
Name: C*** S*
Date: 2022-12-14 15:08:24
Rating: 5
Comment: I made Appoiment for service but came in a day earlier by mistake. They said its ok we will handle it. I didnt get work done because of amount of work...more than cars worth but it was very good service. Just a small fee to look it over. I will be back.
Name: R*** G******
Date: 2022-12-12 15:11:15
Rating: 5
Comment: Had the timing belt replaced on my 08 Subaru. It only took them a couple of days. They gave the car a good once over and let me know about some other potential issues, too, without trying to pressure me into getting additional services done. Really good communication throughout the process as well. Will definitely come back.
Name: J*** F*****
Date: 2022-12-05 19:45:15
Rating: 5
Comment: Vehicle Electric Issues and Front End Work. Shores did an Awesome Job at a Fair Price. Rick at Desk is Awesome and Knowledgeable and Kept Me in the Loop with Repairs. I’ve found My New Repair Shop and would Recommend Family and Friends.John
Name: N***** C***********
Date: 2022-12-05 17:14:25
Rating: 5
Comment: Excellent service from the front to the back. I’ve used them a few times and this will be my go-to car repair shop from now on.
Name: D*** T*****
Date: 2022-11-28 21:36:16
Rating: 5
Comment: I recently had my 2016 CTS serviced at Shores Car Care. Met a gentleman name Rick. Very pleasant guy and great service was rendered. Would definitely recommend and use this establishment again 😊
Name: S****** N
Date: 2022-10-11 18:44:32
Rating: 5
Comment: Walked in off the street with a significantly noisy front driver brake just before closing. They said if I left it they could look at it the next day. It was COMPLETED the next day!! Very happy with the workmanship.
Name: T****** W******
Date: 2022-10-03 17:51:52
Rating: 5
Comment: These guys are great! I have taken several vehicles here for work and maintenance and always leave with a feeling of a job well done with my money well spent. The staff is honest in diagnosis of the issues at hand and with future work that may be needed. They always give a needed now vs. will be needed list of findings. I appreciate the sharing of realistic knowledge of my autos and that I can trust their work to be top notch. They have a life long customer in me and those I send to have them help. Thanks for your continued excellent service. Your business is a local gem.
Name: M****** P*****
Date: 2022-09-27 16:19:33
Rating: 4
Comment: I was very happy with the quality of work. Great communication with the customer during service. I will use them again for my European vehicle.
Name: T******
Date: 2022-09-26 14:13:14
Rating: 5
Comment: These guys have taken care of me and my dad for years, have always found the issue and recently fixed my serpentine belt, cars runs perfect now!
Name: R****** H******
Date: 2022-09-06 17:39:46
Rating: 5
Comment: I had to make a emergency appointment. I had a screw in my tire, yes it was near end of day, and while the other companies I called didn’t even want to fit me in, these guys where more then accommodating. Rick was super wonderful. Getting me in right away 20 mins before closing. Didn’t give me any grief and actually wanted to help. I highly recommend these guys for any other service. If I ever need anything again I feel 100 percent satisfied knowing I will get the best help possible without someone having an attitude. Love this little shop.
Name: M*** S******
Date: 2022-09-02 14:39:40
Rating: 5
Comment: My car was pulling to the slightly left so I asked them to do a wheel alignment. They checked the car and called me to say that the car did not need an alignment, it was pulling because one of the tires had more tread than the others. This was true because I had to replace a punctured tire. They did not charge me for the alignment, only for rotating the tires,This is a competent and honest place, and my previous experiences have always been great.
Name: J***** A******
Date: 2022-08-22 15:33:59
Rating: 5
Comment: Team at Shores Car Care went above and beyond to deliver top end service for a difficult and complicated water pump replacement.......water pump location made repair difficult and complicated but not Rick and the team who went to great length to isolate and identify exact repair required.All my business is headed to Shores Car Care as they earned my respect and business.
Name: C***** A******
Date: 2022-07-29 15:50:18
Rating: 4
Comment: Great work and good customer service. They were straight forward with no upcharges or extra work outside of what was originally quoted on the initial estimate.
Name: C****** W*****
Date: 2022-07-22 22:11:51
Rating: 5
Comment: Very professional and knowledgeable. Had repairs on both brake systems and suspension. Rick kept us very informed on diagnosis and steps necessary. Highly recommend them
Name: D*** B*****
Date: 2022-07-18 18:21:05
Rating: 5
Comment: Great customer service. They took great care of me and my vehicle. Will definitely be back for more service 👍🏾
Name: D** B***
Date: 2022-07-18 15:36:25
Rating: 5
Comment: Great BMW service. I responded to an October Brake Special flyer we received in the mail. They did a complete 4 wheel brake job (pads, rotors, fluid change) on my 2015 328 for about 60% of the price quote by the dealership. Within an hour after dropping the car off I received an email regarding repairs needed, expected costs, and a projected timeline. They picked me up at my home when the car was ready. Shores Car Care gives a 24 month parts and labor warranty. The dealership warranty is 12 months. Ill certainly return for scheduled maintenance and any repair issues down the road.
Name: R******
Date: 2022-07-06 09:30:00
Rating: 5
Comment: Shores car care isnt your cheap mechanic running out of a garage, but they provide excellent service. They provide pictures of any damage they find on inspecti0n, take care of any repairs expediently and have absolutely fantastic customer service. Anyone looking for an auto shop that wont rake you over the coals while offering you A+ service should try this place out.
Name: E*** H*****
Date: 2022-06-23 01:13:25
Rating: 5
Comment: Rick and the team are great! They were patient and worked through an issue I had aligning my rusty winter beater. They were honest and went above and beyond my expectations for repair! Great people to work with. Stop in and say hi! Thanks again guys!
Name: N***** P
Date: 2022-06-03 02:06:23
Rating: 5
Comment: We needed new brakes for our 2007 Silverado and took it to Shores based on reviews. Couldnt have been happier with them! We used their courier service to and from the shop and when we only needed back brakes, they didnt try to sell us the fronts. They also sent a full detailed report complete with pictures. Best repair shop around!
Name: E** U***
Date: 2022-06-02 17:20:20
Rating: 5
Comment: The Service Manager Matt was really helpful and concise when explaining each and every repair needed on both of my vehicles and their warranty details.Shores Auto Care also texted me with photos with arrows pointing out specific areas in my engine bay that needed to be addressed. The estimates I received via email were very thorough and issue specific.Also, I have to add that the lobby and shop area looked very clean and tidy. I guess I am old school, but I always observe the shop for organization and cleanliness.So in general, my experience at Shores Auto Care was top notch from customer service to end repair quality.
Name: D**** S****
Date: 2022-04-06 10:06:36
Rating: 5
Comment: Took my durango in to get electrical work done. matt and his team kept me updated on everything that was going on. Very friendly and honest guys. Will definitely use them again
Name: J** F***
Date: 2022-03-21 15:45:33
Rating: 5
Comment: Brought our Chevy in with some issues and they had it fixed and good to go for us in just a few days. Rick and Matt were both great and communicated with us throughout the repair process. Will definitely be a repeat customer!
Name: D**** M****
Date: 2022-03-12 12:17:42
Rating: 5
Comment: Since its so hard to get a used car these days, or even a used car, we have to keep our current cars going. This place has been good to us, and is fair. Its good to have a place you can trust.
Name: C T******* G****
Date: 2022-03-09 18:10:04
Rating: 5
Comment: I made an appointment to get a used vehicle inspection. Customer service is awesome. Great and clean establishment. Need some repairs and will take my vehicle back to get serviced.
Name: D** C*****
Date: 2022-02-10 23:17:32
Rating: 5
Comment: Rick and his team are wonderful. Always knowledgeable and curious. Would recommend them always. Especially if you drive Audi. Thanks shores car care team!
Name: A H****
Date: 2022-01-29 00:15:11
Rating: 5
Comment: Amazing customer service and updates on progress made my car experience less stressful. Thanks guys for all your hard work!!! Essentially needed always!!!!
Name: M*** D*******
Date: 2022-01-24 21:35:55
Rating: 5
Comment: I got my 04 Silverado towed there and dealt with Rick . I had some serious wheel issues .. ( rim literally almost fell off). Their mechanics thoroughly diagnosed all the parts needed and Rick also found me a used part that was 1/4 of the money less then a new one would’ve been. They repaired it in a very timely manner and now I’m back on the rode. I highly recommend Shores Auto to anybody looking for a reputable mechanic shop with great customer service and Ricks keeps you informed every step of the repair. And also they washed my truck before I picked it up.
Name: S**** S*********
Date: 2021-12-09 21:59:03
Rating: 5
Comment: These guys were great! I took my Mini Cooper here with a check engine light on not long before they were closing. They were able to diagnose it that night and ended up being just in need of a flush and oil change. They had my car ready early the next day and didnt overcharge me for any extra things. I would never return to the Mini dealership for care or oil changes. I wish I had found them sooner.
Name: g*** l****
Date: 2021-11-19 00:37:49
Rating: 5
Comment: Excellent customer service. Got me in right away and finished job same day even though short handed and busy. Air conditioning is working great.
Name: A*** H****
Date: 2021-11-11 11:13:23
Rating: 5
Comment: Wow. 4.3 is a low average for this 5 star place. Very upfront very accommodating and they were more gentle to my car then a dealer. They even washed my car. Im lucky to live so close to a place this good.
Name: B*** T****
Date: 2021-09-24 02:20:30
Rating: 5
Comment: The service was impeccable. I had a warning light on a 6 month old car that alarmed me. The dealership was not available. SCC took my car quickly, saved me money, diagnosed the problem and eased my concerns, treated me with great consideration and friendliness, and shuttled me back and forth to work. I cant say enough about how great they were.
Name: C******** L***
Date: 2021-09-22 23:56:05
Rating: 5
Comment: I have been coming to Shores Car Care for quite some time now and I must say that they NEVER DISAPPOINT and the costumer service as well as their communication is always on point!! Which has built my trust with them completely. Truthfully, it can be a bit on the expensive side depending on what you need done but never outrageous plus some things in life are definitely worth the cost considering the quality. Try them out and you won’t regret it!
Name: J*** O******
Date: 2021-09-16 02:59:56
Rating: 5
Comment: As usual, Shores Car Care did a tremendous job. They kept me informed of progress, and any issues encountered. Thank you once again.
Name: J****** E*****
Date: 2021-08-17 13:43:15
Rating: 5
Comment: I have been going to Shores Car Care for a few years now and they have been there for all of my car needs! Very professional staff, quality work, helpful with scheduling & always ensuring the safety and functionality of my vehicles. Special shout-outs to Rich & Matt for always having smiles and helping to coordinate maintenance on my vehicles. Thanks to the mechanics for the great work you all do! You guys all rock!!!
Name: B****** Z****
Date: 2021-06-21 23:02:47
Rating: 5
Comment: Called on Sunday evening, received a phone call 40 minutes before they opened on Monday. Never expected that, sure glad they did. Professional, courteous, and honest. Local business, that makes you feel like a long time friend and family. I’m happy I was referred to your establishment. You have a client for life.
Name: T**** V***
Date: 2021-05-06 19:35:37
Rating: 5
Comment: Thank you to Rick and the Shores Car Care team for the very quick turn around and excellent work with my vehicle repairs (front & rear brakes, serpentine belt and tensioner). Since I was just visiting the area for only a few days, the fast turn around was very much appreciated!I was very impressed with the diagnostic, communication tool that sent me a text with photos of my vehicle’s issues. The pictures made it easy to see what the problem was without being there in person.To top it off they washed my truck! Loved that!
Name: a**** w*******
Date: 2021-03-05 17:59:55
Rating: 5
Comment: Highly recommend, I’ve never had my car there for more than 2 days. They get the job done and call you as soon as possible throughout the process to keep you updated!
Name: J***
Date: 2021-01-16 19:35:10
Rating: 5
Comment: I took my Grand Prix here recently and their service was awesome! I don’t know much about cars, but Rick was very patient with me and explained everything they were doing. They took it one step at a time making sure to try and stay within my budget. Car works great now, no hard idle, no starting issues, and they found other leaks and problems I didn’t know I had. They keep you well updated and informed and what they are doing. I would highly recommend taking your vehicle here :)
Name: B**** K********
Date: 2020-12-28 19:41:32
Rating: 5
Comment: Was able to drop the keys in the night drop slot and leave my VW in the lot overnight. Rick was the mechanic who phoned me the next morning with a thorough diagnosis of the engine light warning illuminated on the car. He ordered the part needed and installed within 2 days and a further check revealed another issue which he discussed the pros and cons of a replacement part at a greater expense. I decided not to proceed with that but trusted his advise and received my fixed vehicle later that day with the confidence the work was performed well. My 08 VW runs great now!
Name: c**** p****
Date: 2020-11-22 16:03:19
Rating: 5
Comment: I am ABSOLUTLEY GRATEFUL that I came here!! I was in tears each day because I didnt know what was wrong they diagnosed the problem and my car is running GREAT AGAIN no lightning bolt on the dash!! No poor acceleration! I feel comfortable in my car (2011DodgeAvenger ) again as I have to be at work by 5am I will come here again and again I have trust in Shores Car Care I was treated SO NICE as well THANK YOU! THANK YOU!
Name: M***** T*******
Date: 2020-11-10 14:03:58
Rating: 5
Comment: What a great bunch of of honest and knowledgeable people. I been to them a few times for different issues and they were able to help me and answer me with any questions I have and not make feel stupid for not understanding what was happening to my car. Their expertise and honesty is what brings me back. Go to them, trust me you won’t be disappointed.
Name: J***** L**
Date: 2020-09-25 12:59:25
Rating: 5
Comment: They were great! I just had an oil change, so a simple service but it was easy and a good experience. Everyone I spoke with was very friendly and they discussed the condition of my car and any recommendations in an open and informational manner. Will definitely go back!
Name: P******** B******
Date: 2020-09-16 22:18:00
Rating: 5
Comment: Great service, timely, no pressure, and fair prices. Highly recommended. My truck handles better than new, thanks to the upgraded shocks and struts they installed. All leaks sorted as well. Shuttle service was great! ~Robert K.
Name: M****** D*******
Date: 2020-09-12 13:07:25
Rating: 5
Comment: Shores Car Care hustled to locate hard to find parts and tools needed to fix my Audi. They were extremely informative though the entire process and got my car back in time for the weekend! Definitely will return for future service needs.
Name: L**** L****
Date: 2020-06-17 09:50:52
Rating: 5
Comment: They were great - super fast, professional, and communicated with us every step of the way. I had brakes, rotors, new battery replacement and an oil change done all in a few short hours. Rich was very nice and took his time to explain what was happening with my car. Will definitely be back!
Name: E***** M*********
Date: 2020-06-05 21:18:28
Rating: 5
Comment: Shores car care is a reputable business with courteous and professional staff. They are honest, and will not fix something that doesnt need fixing. In my latest experience, they went above and beyond to get everything fixed at an affordable cost. Rick took all of my calls and answered all my questions, and kept me up to date every step of the way. I am very pleased and would recommend them to anyone seeking an honest and thorough car repair experience!
Name: A*** D*******
Date: 2020-06-05 11:37:43
Rating: 5
Comment: I just got my Truck detailed at this place. Overall on the interior and exterior they did a great job. But they never did Under my hood in the engine bay like they said they would. If ur going to pay $250+ for a detailing you expect it all to get done.UPDATE:They made it right Matt called me... we are getting it done. They do a great job here my mother is also making a appointment with Shores. Good Honest Company.
Name: M***** T*******
Date: 2020-05-27 13:33:55
Rating: 5
Comment: This is a fantastic place to go if you want a trustworthy and honest mechanic. I originally went in to get my breaks done thinking I needed a break job done because I heard a small squeak or possible grinding noise. Come to find out it was just a small plate that was bent. They just bent it back and called me after the inspection. They were not going to change me anything for the work they did and even told me that my breaks had alot of life on them. They definitely could of just done the break job i asked for but instead they were honest with me. That speaks volumes to me. They have gained my trust and will definitely go back for any work I need. Go there and give them a chance.... Trust me you wont be disappointed!!!! Thank you!!!!
Name: r****** s********
Date: 2020-04-14 10:50:51
Rating: 4
Comment: Battery kept going dead when car was turned off, they found the problem and had it done in 2 days.A little pricey but do good work
Name: K***** P*****
Date: 2020-02-06 13:30:16
Rating: 5
Comment: They always do an excellent job and never disppoint. They take pride in what they do. I refer people here every chance I get.Thank you Shores Car Care.
Name: R****** W*******
Date: 2020-02-03 14:10:23
Rating: 5
Comment: HIGHLY RECOMMENDED. We have been coming to shores car care for 6 years now and the reason we keep coming back is simple. They are professional in their approach and they do good work. Everything from oil changes to turbo work, to tires. They take the time to explain what repairs are needed and why. Furthermore they almost always come in UNDER their quote, which I have never seen before. I even call them now for advice on new car purchases. Small business at its finest. They are rock stars.
Name: H***** G*****
Date: 2020-01-14 18:31:28
Rating: 5
Comment: Awesome! Rick and his crew took care of me to the fullest! I went in for tires and found out I needed a few more things. Rick worked with me to stay within my budget. Even had my car washed for me! Went in as a first time customer, left a devoted one! Thanks guys!
Name: T** D**********
Date: 2019-12-29 19:09:50
Rating: 5
Comment: Bought my vehicle in for a brake problemRic was able to diagnose it and sendLive Photo’s to my e-mail for the repairsNeeded. What a great system Shores CarCare offers. Friendly, Courteous, and fairPrices. Will recommend to all my friendsGreat Job!Thanks again!!Tom D.
Name: E******** T*****
Date: 2019-12-05 02:13:55
Rating: 5
Comment: About a month ago I had my car detailed at Shores Car Care. They did a fabulous job. The interior was filthy including the headliner. They got the stains out of the headliner and got in all the nooks and crannies under and between the seats. My interior looked like new when they were done!
Name: D*** L*
Date: 2019-12-03 18:53:12
Rating: 5
Comment: Awesome place to take your vehicle. The staff is professional honest fair and treat you with great respect. They are fun to deal with. I have and will continue to reccomend them to anyone I meet. Ive never trusted anyone as much as them.do yourself a favor and take your vehicle to shore car care for your next repair
Name: S***** T*****
Date: 2019-11-19 23:22:22
Rating: 5
Comment: I had the best experience ever with them on yesterday 11/13/2019; the cleanliness of store and customer interaction - Their customer service was everything! And their price to repair my tire was half the cost of my Cadillac dealership! This just became my go to repair shop! Thanks Jason, Joe and the great mechanics!
Name: D***** V*****
Date: 2019-10-16 12:40:56
Rating: 5
Comment: I’ve trusted my now 13 yr old BMW to Shores Car Care for almost 2 years now for regular scheduled maintenance as well as for some unexpected but necessary repairs, both big and small. The staff is always friendly and professional, they always give you your options after the diagnosis, they never do any work without your approval, their pricing is very fair, and they warranty all of their work. They do not try to nickel and dime their customers nor do they try to take advantage of those of us who are not “fluent” in automotive repair. My husband is also impressed with the service Shores Car Care has provided to me and my car and, now that he has permanently relocated to Michigan, he will use Shores Car Care for any service he can’t or doesn’t want to do himself. I highly recommend Shores Car Care.
Name: P*** S******
Date: 2019-10-12 03:56:23
Rating: 5
Comment: Joe and his crew are great! They are knowledgeable, professional, friendly and fair. I especially appreciate the used car inspections they do, very helpful in making a decision. They even give a digital report of the results. I highly recommend these guys.
Name: A*****
Date: 2019-09-16 21:35:33
Rating: 5
Comment: Joe was a tremendous help with all questions and concerns I had. The detail of the services needed were in depth and the actual service was completed in a very timely manner. I will be returning as well as referring friends to use SCC in the future. Great prices and extremely professional.
Name: G******** F*****
Date: 2019-09-09 14:52:27
Rating: 5
Comment: Made an appointment for suspension check on my 2010 Edge with 91, 651 miles on it.Many other items were discovered that had to be fixed. Work was to be done in one day. Took 2 total days due to amount of work that needed repairs.Store even offered to pick me up if I did not have transportation back to the facility when the car was done. Big bill but many repairs and improvements were completed. Rides like a new car now.I feel the difference even driving the short distance (less than one mile) back to my home.Shore Care Care was recommended to me by a close friend who takes his cars there for service.It is close by my home. It I in the Shores which I like to support businesses in our city and so far , I am very pleased with the results.Suggested maintenance repairs were made for the future.Professional attitude towards customers. The facility knows its stuff when it comes to cars. The manager is very committed to service and to an excellent reputation.Try it the next time you need something done to your vehicle.
Name: D*** C****
Date: 2019-09-05 15:14:37
Rating: 5
Comment: Great service and help. Have an older Trail Blazer that had the rims keep leaking air. I was told I needed new rims because they couldnt be “sealed” any further. After speaking with Joe he indicated that they should be able to be “sealed” better. After about 1 1/2 hours I have new tires and rims that wont leak any more. Glad I stopped by and will again!! Thank you!!
Name: J***** C*******
Date: 2019-08-29 23:14:09
Rating: 4
Comment: I went to shores to have my brakes done and a safety inspection on my car, staff was very nice, they even drove me back to my home so I didnt have to wait in the lobby. I will be going back again. service was great.
Name: L**** W
Date: 2019-08-26 16:50:05
Rating: 5
Comment: I have been going to Shores Car Care for years. They have always been dependable and reasonably priced, even for major repairs. They never try to sell me things I dont need which is great.I highly recommend them!
Name: R** G*******
Date: 2019-08-21 18:09:21
Rating: 4
Comment: Was in their this past Tuesday for an oil change and tire rotation. Thought I had to go to dealership for that when owning a lease...NOT TRUE. Compared to a dealership Its like a night and day with price, courtesy and understanding and outstanding customer service. I paid almost 20 dollars less here then going to a dealership. The only con I have is not open on Saturdays at least once a month for half day. Do that and I will change from 4 to 5 stars.
Name: L**** G******
Date: 2019-06-05 16:15:36
Rating: 5
Comment: I was very impressed with the thorough service I received on my 15yr old Crossfire! I neglected maintenance because my previous garage no longer seemed qualified to handle it. Joe took over, took care of everything, and I now feel I have a brand new car. My son-in-law, a car enthusiast totally concurs!!!!!!!!!!!!!!!!!!!
Name: R L*****
Date: 2019-06-01 19:32:40
Rating: 5
Comment: Took my Jeep Wrangler in for new ball joints and alignment. The work was done professionally, on time, and at its estimated cost. They even went beyond my expectations and installed ball joints that you can grease while maintaining your vehicle, something the manufacturer doesn’t. I’ll recommend Shores Car Care to my friends!
Name: M****** F****
Date: 2019-05-21 04:24:29
Rating: 5
Comment: Got an alignment there today. They got me in and out in about an hour. Truck drives nice and straight. Very friendly staff and a nice waiting area.
Name: C**** N****
Date: 2019-04-17 21:58:15
Rating: 5
Comment: Top notch service. Matt and Joe up front were excellent. This place is the real deal. Ive been to a couple other places in the past. And, there is no comparison. Thanks, boys. I appreciate the service.
Name: B****** Z***
Date: 2019-03-01 17:46:24
Rating: 5
Comment: Shores Car Care has gone above and beyond taking care of my vehicle! They are honest and upfront. As much as I hate spending money on fixing my car, it certainly helps take the sting out of it when I know it is done right!
Name: J C**
Date: 2019-02-18 12:27:26
Rating: 5
Comment: Great service, only repair shop that will ever touch my 2011 GTI. Certified VM mechanics and beat any price. Highly recommended.
Name: J**** A****
Date: 2019-01-31 23:05:34
Rating: 5
Comment: I came here to get my Jeeps interior detailed to sell and I was blown away by how professional and inviting the staff were here! They answered all of my questions and went above and beyond to ensure that I was happy with the results. Joe even offered to do an inspection on any used vehicle I am looking at buying after I sell mine! Seriously, if you decide to come here, you will not be disappointed.
Name: C******* S****
Date: 2019-01-26 18:59:19
Rating: 5
Comment: Mechanics are very timely and provide great work! Joe the service advisor will be there every step of the way to make sure your taken care of! Would recommend!
Name: M*** S****
Date: 2018-12-05 15:43:18
Rating: 5
Comment: Took my BMW in for a few fixes. Was impressed with their level of communication and willingness to explain why different things needed to be done. Had a few bad experiences with a dealership where things that worked fine would suddenly not work fine after taking my car in. Tried these guys for the first time and they performed great! My car is running better than it has in a while. Recommend them, they know their stuff.
Name: J*** C****
Date: 2018-12-02 17:10:50
Rating: 5
Comment: This was my first visit to SCC. Excellent service and customer care. While waiting for my vehicle to be serviced, I noticed how the employees called each incoming customer by name and treated everyone with courtesy and respect. They explained in detail the work that was done on my vehicle and made recommendations for future services without being pushy.
Name: B**** Y****
Date: 2018-11-24 15:32:35
Rating: 5
Comment: Shores Car Care has taken care of my cars since 2001...…..the workmanship is always excellent and the staff are always informative and attentive and never pushy or trying to sell products.
Name: M****** B***
Date: 2018-11-05 19:44:50
Rating: 4
Comment: Been to this garage twice for my Focus. They do a good job, great at communicating issues found, and are quick to make repairs. Only issue I have- they use an automated system to send text updates with images of the repair work they may find to be needed. They dont include quotes for the work with that info, even though its part of the system they use. If you want to know how much something will cost, you need to call and ask.
Name: H****** B*******
Date: 2018-03-25 01:52:24
Rating: 5
Comment: Shores Car Care took good care of my car. I have an older vehicle and they made sure everything I needed was taken care of properly. They let me know what else needed to be attended to. The service techs are knowledgeable and friendly.
Name: P*****
Date: 2018-02-27 00:14:48
Rating: 5
Comment: I stumbled on Shores Car Care when I was doing a google search looking for an auto service/mechanic that could do a brake job on my 2011 Jaguar XF. I didn’t have an appointment. Talked to Matt, he told me I could come in and they would let me know what I needed. Matt was very courteous and professional told me what work I needed done. The service was great.OH and by the way Matt drove me home while the work was being done and also picked me back up from home when my car was ready.WOW 5 star service all the way. I will definely go back to them.
Name: S**** D****
Date: 2017-08-03 18:55:19
Rating: 5
Comment: Lenny is probably one of two service advisors I have ever actually liked dealing with. No BS they went through my car like it was their own and picked it apart like I wanted. Turns out it needed a new water pump, dropped off 8 am and done before 2pm. Also quotes on all the other work that needs to be done. Im picky with what shops I deal with and I can tell you I will be returning here for all the work on my truck.
Name: L* A*
Date: 2017-04-27 15:53:16
Rating: 5
Comment: My mom took her car into here about a month ago. Her wiper blades froze up during a rain storm and she was driving with my 7 month old baby girl in the car with her. She works not far from the place and drove right to them, but they were closing up, and she rolled her window down and said she had a baby in the car and no working wiper blades. After that they immediately said they would work on the car for her and I met them up there later. They were so nice and my mom and I were so grateful that they could fix the situation. Great service! I plan to be a customer soon :)
Name: R B
Date: 2017-04-05 22:42:54
Rating: 5
Comment: Ive gone here 5 times and each time Im satisfied with the work they do not only are they nice but they are informative as well. You get a detailed report of the work they do and they also make notes of parts that need replacing or looks like they have wear on them while they are doing the work you came in for. I dont mind paying a little extra for a place that treats me right and has even given me rides home from there shop whyll they fix my car thanks for everything you guys do your awesome keep up the good work customer for life
Name: L*** T****
Date: 2016-12-17 03:49:59
Rating: 5
Comment: Thanks so much to the guys at Shores Car Care for going above and beyond to help me tonight. My battery died when I was shopping across the street. It was closing time when I called but they came and gave me a jump. I drove it to their shop and they stayed open to install a new battery. Look into their Care Care Club membership the oil changes alone make it well worth the membership fee !
Name: J** T*****
Date: 2016-02-26 18:07:37
Rating: 5
Comment: No appointment, weird lights on my dash Ive never seen before. Diagnosed, fixed and out the door in LESS than two hours. This place ROCKS! My family has been going to Shores Car Care for more than ten years and we will remain loyal customers because of the stellar service, fair pricing, and personal attention we have come to expect and always receive. :)
Name: L**** C********
Date: 2016-01-26 15:32:39
Rating: 4
Comment: I must say that the team at Shores Car Care owned up to some miscommunication regarding the repairs to my BMW and really made the effort to fix the issue. They had done work to another vehicle of mine a few weeks earlier and they done a great job.
Name: G*** H*******
Date: 2015-12-01 00:06:40
Rating: 5
Comment: Excellent experience. The staff treated me with respect and genuine honesty.I originally came in for a charging system check, but the guys went above and beyond what I had expected. Not only did they check my original issue, they took the time to carefully inspect my hoses, belts, tires, brakes, and other vital areas just to make sure all is well.The staff took the time to address any questions and concerns I had in a very detailed and patient manner. I was very impressed.The work was completed expeditiously and at a VERY reasonable price.I am making SCC my go to option for all my vehicle needs!GREAT JOB!
Name: K**** B*******
Date: 2014-11-22 00:06:25
Rating: 5
Comment: Shores Car Care has my business for life! The staff not only nice, but also did a wonderful assessment of the needs for my car. They are honest, do not try to sell you something that you do not need or want, and the work is done in an excellent and timely manner. I also like the fact they will pick you up when your car is ready if you dont have a ride to their shop. The waiting room is cozy and very clean if you would like to wait for the work that is being done to your car.
Name: K**** H******
Date: 2014-11-12 20:14:00
Rating: 5
Comment: Very nice shop. Clean, professional, courteous and friendly. They communicated well with me to let me know exactly what needs to be done and what to expect. I felt they worked hard to repair my car as quick as possible.I needed some steering and suspension repairs and put off having the repairs done for much too long because I dread taking my car to a shop. These guys were awesome and had I know about them sooner I wouldnt have waited so long.Good work, fair price and they got it done fast.Ill be back for regular service as well.
Name: S**** o**** w*****
Date: 2014-11-07 02:57:57
Rating: 5
Comment: This is an honest place. I have found a place that will take care of my car with care. I had one problem with them and they remedied it immediately. I could tell they will never let it happen again.
Name: s****** g*******
Date: 2014-10-30 17:56:38
Rating: 5
Comment: Took my Jeep in for an oil change and loved the service. Fast, friendly, and clean place. They gave free estimates and were very professional.
Name: V*** R*******
Date: 2014-10-18 13:57:46
Rating: 5
Comment: Joe and crew are courteous, helpful and sincerely care about their customers. Joe is always willing to work at helping determine what repairs are critical, what may be in the future, and giving estimates so a customer can make well informed decisions.
Name: A***** K***
Date: 2014-10-01 12:39:27
Rating: 5
Comment: Shores Car Care has been the best automotive repair shop I have experienced. I have used their services for almost 6 years,beginning with finding an honest,dependable and reliable oil change and maintenance inspections. I use their services exclusively. Unfortunately,parts wear out or fail unexpectedly.You can rest assured that Shores Car Care will treat you right. Value is another word to describe Shores Car Care as they offer the Car Care Club Card,loaded with savings from oil changes,to major repairs backed with a fixed forever warranty on most parts and service. .....Albert Kawa
Name: C**** G****
Date: 2014-06-28 16:17:03
Rating: 5
Comment: Friendly, honest and worth every penny. I know that my 19 year old daughter can take her car up there and not be sold something she does not need. They always explain things and let you know what will need service eventually and what needs to be addressed first. Would absolutely refer people to them.
Name: C*** T********
Date: 2014-05-16 17:37:52
Rating: 5
Comment: Very friendly people. They explained everything to me in a way I could understand and I trust them with everything on my car. They fixed a lot of problems I had on my car and I havent had a problem since. I highly recommend them!
Name: S**** A*****
Date: 2014-02-26 00:25:24
Rating: 5
Comment: I went to shores car care for an oil change then just recently went back for some repairs, i will be coming back to them from now on, they are very friendly and courteous they really make you feel comfortable, Thank you Shores!! :)
Name: S**** V******
Date: 2013-08-15 21:13:42
Rating: 5
Comment: I went to Shores Car Care to get an oil change and have them check my air conditioner, after seeing the positive reviews on a website. I just moved here, and I drive an older Cadillac that I take good care of so its important to me to find mechanics I trust. They treated me and my car great; everyone was friendly and professional. They took the time to let me know everything that was going on with my vehicle; and got the work done at a very fair price. It was really comfortable in the awesome waiting room, too, I have to say. Everyone knows it not a favorite place to be waiting on your car but this place makes it pretty nice with a big screen t.v. and comfy chairs! Im glad I found a good place to take my car when I need to and I will definitely be back!
Name: D*** M*****
Date: 2013-06-22 14:04:35
Rating: 5
Comment: I have been using their service for a number of years and have been very satisfied with the work they done. They have always kept me informed on what they are doing and the projected cost and expected completion time for the work. I have never felt that they were trying to push something on me that was not needed. They can be counted on to back up the warranty they place on the work/parts that they do. On the one occasion that a part they replaced failed, they promptly replaced the failed part and did not charge me to the work. I feel it is a good place to do business with.
Name: J***** H*********
Date: 2013-06-11 23:47:15
Rating: 5
Comment: My mother and i stopped in shores car care today and recieved outstanding and friendly service and also at the desk.very clean atmosphere, didnt have long to wait also my repair bill was reasonably fairi would recommend this place to anybody for their car repairs
Name: l**** w****
Date: 2013-03-05 22:54:10
Rating: 5
Comment: I had some work done on my truck, a 2005 Tacoma, about a year and a half ago...just recently a problem arose with the same issue, but Joe at Shores Car Care stepped up and corrected the problem, and made me a very happy customerLarry Wolfecustomer for about 5 or 6 years with both my cars
Name: H****** S******
Date: 2013-03-03 23:01:28
Rating: 5
Comment: Had my oil changed on my 2009 Volkswagen Jetta recently. Great job done by the Team at Shores Car Care. Really like the changes to the waiting area too. Very clean, professional, heplful shop, I would highly recommend anyone come here for auto repair and/or maintance.
Name: G***** G*****
Date: 2013-03-03 21:08:15
Rating: 5
Comment: This is a dream Car Care facility! This is the kind of service I had always looked for but never found. They are honest and dont try finding something wrong with your car just to charge you more money! Case in point: I bought a 1997 Lincoln Towncar and asked them to check it out fix anything it needed. Most places would have a field day and find all kind of things wrong; but the only thing, they said, was wrong was that it just needed new windshield wipers!!! They could have said anything. But didnt! I have been taking my cars to them almost 7 years now; and will have no one else service my cars! Try them and you wont be dissapointed!!!
Name: D****** W****
Date: 2013-03-02 19:32:59
Rating: 5
Comment: I originally chose Shores Car Care out of convenience, since I live just down the street and a referral from a co worker. Im so glad I did. Very welcoming atmosphere, honest, friendly staff. What I appreciate most is that they explain what is needed and why. Also, they always answer any of my secondary or how come questions. Would highly recommend.
Name: K** M
Date: 2013-03-01 02:37:55
Rating: 5
Comment: Shores Car Care fit me in with a same day appointment with hardly any prior notice. Changed my oil quickly, and didnt try to sell me a bunch of stuff I didnt need. Very nice people at the front desk, and the mechanics too. Oil change cost was very reasonable. They even offered to drive me home and then pick me back up when the oil change was done. The mechanics finished so quickly it ended up not being necessary. I would definitely recommend Shores Car Care to anyone.
Name: R*** C******
Date: 2013-02-16 21:58:23
Rating: 5
Comment: Shores Car CARE! They really do care! My parents have been bringing their vehicles there for as long as I can remember. Upon my dad passing away my mom continued getting her cars serviced with Shores. She knows very little about auto maintenance but everyone at Shores made sure she was cared for. They are always honest and informative. Never trying to sell her on anything she doesnt need and always making sure she knows what does need to be maintained. Thanks guys! Its a relief to know that we can count on you.
Name: E*** E******
Date: 2013-02-15 14:17:43
Rating: 5
Comment: I have got a few things on my 03 Passat fixed, and they always get right to the point; and try to get me the best deal. I have been to other mechanics in the area, but they always seem to get it wrong, but Shores Car Care diagnosis my car right the first time. I wouldnt take my car anywhere else.
Name: T**** M******
Date: 2013-02-02 19:30:08
Rating: 5
Comment: I started getting my oil changed here over a year ago and have always been pleased with the service. They are friendly, fair and fast!
Name: J*** W*****
Date: 2013-01-10 17:49:03
Rating: 4
Comment: I first started going to Shores Car Care in the spring of 2011 when I had problems with my 1998 Jetta. Shores was able to help get my Jetta back in good running order. I dont get the high pressure feel from Shores that I do from other local repair shops. The technicians at Shores diagnosed my vehicles problems and offered a few options, and also allowed me some time to consider what would be best for me. They did such great work on that car that now I take my other vehicles there as well.
Name: J***** W*****
Date: 2012-12-14 14:50:45
Rating: 5
Comment: I have been coming to Shores Car Care for years and would not take my car anywhere else. They are very honest and will only do what is needed on your car and their prices are very competitive. They are a family run business and I drive miles from my home to get there because I always know I can trust them to do a great job. I love my Beetle bug and would not want anyone else to work on it. Thanks, Shore Car Care.
Name: T*** C******
Date: 2012-11-05 17:40:06
Rating: 5
Comment: Have been going there for awhile.. the service is very good.. and they have worked on my Audi and I always felt good about leaving my car there..they seem to always tell u like it is and not lead you to believe that they can fixit cheap .. that is what I love about coming there..I tell all my friends and family togo there it they need good service.
Name: K**** B******
Date: 2012-08-13 23:36:12
Rating: 5
Comment: The service is very good. Friendly family atmosphere. Employers dont try to sell you more than you need, I can go in and receive the service I ask for without any problem. I like that this is a local business and is close to home. I have recommended this to others and hope they are also taking advantage of the great service. The VW certified employees did great work.
Name: J*** G*******
Date: 2012-07-29 17:32:27
Rating: 5
Comment: I took my 2001 VW Jetta in for service and appreciated the repair cost (it was $250 less than what the dealership wanted) and the quick turnaround. I also went there with a coupons and didnt have any problems redeeming it - great job Shores Auto Care! Its nice to find a repair shop that wont overcharge me because I drive a VW...
Name: P**** K*****
Date: 2012-06-06 17:32:24
Rating: 5
Comment: Very honest and courteous staff. All repairs were done quickly and as estimated. Highly recommended for foreign car owners whom are tired of the dealership service rip-off.
Name: A*** H****
Date: 2024-02-19 17:54:25
Rating: 5
Comment: I was so pleased with the work and the staff at Shores Care Care! I understand they may charge more than some places but the quality is amazing! I also asked about why they still recommend I change my oil every 3000 miles instead of 6000 miles even though it’s synthetic and they explained that my particular engine is very finicky, and I very much appreciated them telling me this when no one else has! I would much rather change my oil, a little more often and keep my engine running! I don’t know a ton about vehicles, but they took all the time to explain things to me. You will always find people that are dissatisfied for goodness knows what reason but these people have been amazing to me. I will definitely be going back.