Sheldon Road Auto Service
category: Tire shop, Auto air conditioning service, Auto repair shop, Brake shop, Car repair and maintenance service, Oil change service, Wheel alignment service
address: 5757 Sheldon Rd, Canton, MI 48187, United States
Phone: +1 734-454-0440
worktime:
address: 5757 Sheldon Rd, Canton, MI 48187, United States
Phone: +1 734-454-0440
worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–6 PM |
Saturday | 8 AM–3 PM |
Sunday | Closed |
site: https://sheldonautoservice.com/
rayting: 4.7
services: From the business: Small business,
Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
rayting: 4.7
services: From the business: Small business,
Service options: In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
C.A.R.S. Auto Repair Service | Marks Auto Service | Madison Heights Tire and Auto | Morgans Complete Auto & TruckName: S**** B***
Date: 2023-07-18 18:35:29
Rating: 5
Comment: Daryl and Mike did a great job getting my 2010 edge running like new. Fast and reliable service!
Name: J*****
Date: 2023-07-12 20:24:54
Rating: 5
Comment: I can not start to say how great this place is. Needed a front-end alignment on my truck. Was near the area of this shop. Called and got a great price on it, they said bring it in, and it would be down before the end of the day. I took it in, and less than 2 hours later, they called and said it was ready to go. Best service and great prices. Two thumbs up!!
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Name: M*** G*****
Date: 2023-06-18 18:49:13
Rating: 5
Comment: Very knowledgeable and honest employees. Keep up the good work. Friendly staff and reasonable prices for repairs.
Name: G*** D***
Date: 2023-06-16 21:05:39
Rating: 5
Comment: Great work fair prices and GREAT GREAT CUSTOMER SERVICE!
Name: D***** G*****
Date: 2023-06-08 19:00:07
Rating: 5
Comment: Great and very fast service at a really good price. I am super happy and will definitely go back.
Name: A**** C*****
Date: 2023-03-31 13:19:59
Rating: 5
Comment: An unbeatable option.
Name: M**** G***
Date: 2023-03-12 01:45:05
Rating: 5
Comment: Ive went there today for a leak in my tire. Although they were very busy they still looked at my tire and fixed it. Very genuine and hardworking people..
Name: D**** A******
Date: 2023-03-07 18:30:25
Rating: 5
Comment: I desperately needed my alternator and belt replaced on a Friday and wanted my car back that day or Saturday at the latest. My normal go-to mechanic took that Friday off so I had to look elsewhere. I had about 5 shops that came highly recommended to me from a Facebook group in the Plymouth/Canton area. This shop was the only one who could do the work and get my car done that same day! They did a terrific job! Not sure if I got the best price, but I think it was more than fair. I will not hesitate to work with them again! Thank you!
Name: R***** J******
Date: 2023-03-03 21:11:19
Rating: 5
Comment: Best place in the whole area to get your car repaired.
Name: R***** T******
Date: 2023-01-28 11:44:28
Rating: 5
Comment: They are great. We take all our cars there. When our daughter bought her first car and brought it in they took the time to talk to her to explain what repairs were being done and what items were not ready yet but would be needed in a few months (it was an older car).There have been countless times they have gone above and beyond for us.
Name: J***** M*******
Date: 2023-01-16 13:54:03
Rating: 5
Comment: I had quite a few issues with my truck. Spent 2 weeks trying to figure it out myself, just throwing parts at it. Towed my truck in and I was out in less than 24 hours. They fixed exactly what they needed to and got me up and on the road! Really fair and honest prices. I know my vehicle needs a few more fixes but they didnt try and sell me on other repairs. They fixed what I asked about and I will definitely use them again!
Name: A**** A*****
Date: 2023-01-12 23:04:04
Rating: 5
Comment: Its a good service at Sheldon Rd auto service
Name: K**** K****
Date: 2022-10-07 13:43:23
Rating: 5
Comment: Sheldon Road auto service maintains our vehicles, and always takes care of us as a priority with excellent pricing and great auto technicians highly recommended for all of your vehicle repairs!!
Name: g**** w******
Date: 2022-09-19 14:34:45
Rating: 5
Comment: Great people to do business with. The prices are fair, they treat me with respect and frequently go above and beyond what is called for. After 4 years I have nothing but good things to say about them. I would recommend to everyone, except my ex..
Name: N******* A**
Date: 2022-09-10 14:05:40
Rating: 5
Comment: The only reason I am giving 5 stars is because that kid that works there Ismael he should be the manger cause great customer service I took my car in with noise in the brakes 5 hours later they said they fixed the issue drove the car still heard a lite sound took it back the next day one of the guys there was so nasty yelling at me I was gonna walk out but Ismael came took care of the problem anyone need anything see Ismael he is great as for that nasty old man that yelled at me you should, not be working and dealing with customers he should be fired for yelling at people like that....
Name: M****** J******
Date: 2022-09-07 20:39:01
Rating: 5
Comment: Best service I have seen anywhere in a very long time. I was in there for a couple hours and was just there to get my new tires that I ordered put on. I ended up getting brakes and an oil change done as well. The manager had a good report with many of the customers who came in. He solved problems for customers without much effort for either party. I asked prices and everybody new prices without giving a run around like lots of places do. Also, Ive priced around oil changes and everybody lately is super expensive. They were reasonably priced. It was refreshing to experience good customer service for a change, and not feel like youre getting bent over from an auto shop. Good job guys. Ill be back.
Name: B***** V*******
Date: 2022-07-23 21:06:23
Rating: 5
Comment: First time I went here and was very impressed by the politeness and professionalism of the staff. I felt they were knowledgeable and offered straightforward service.
Name: K******** O*******
Date: 2022-07-19 21:48:24
Rating: 5
Comment: Hidden gem! I was able to drop off my car at 10:30 am, have my front and back brakes worked on, have a faulty ignition coil fixed, and picked it up by 5:30! I was definitely planning on being without a car for a few days so this was a pleasant surprise! The gentleman I spoke to on the phone was very informative about what my car needed but was not pushy about adding extra, unnecessary things on. He was transparent with me about what should get fixed right away and what could wait (as long as I took care of it sooner rather than later). I spent more than Ive put into that car in a while but honestly it was so worth it. Great service all around and I will be telling everyone to take their cars there!
Name: C********** F
Date: 2022-07-17 16:19:28
Rating: 5
Comment: Family owned business, good prices and very informative and friendly......
Name: W***** S******
Date: 2022-07-05 20:23:11
Rating: 5
Comment: This is my first time in this workshop. They are by far the best. Honest, straight forward, respect you and your time. I got high quality services. The guys in the reception are amazing, the lady and especially the young guy Ish. I will definitely come back when needed.
Name: S**** B*****
Date: 2022-06-17 20:35:32
Rating: 5
Comment: Top Notch service. Hard to find these days. Made the tire purchase through Goodyear.com and this team of people made everything go smooth. They were on top of everything.
Name: S**** S*******
Date: 2022-03-14 16:06:44
Rating: 5
Comment: Come here for all your car needs. The owners truly care more for their customers (and non customers) than the money going into their pockets. Good hearted people all around.
Name: Q**** P*****
Date: 2022-03-06 02:06:43
Rating: 5
Comment: It was a bad snow storm and my car broke down I was able to get in and they fixed my car and didnt charge me too much I appreciate the empathy that they gave me also as I was very upset great great service
Name: M****** F****
Date: 2022-02-11 18:38:41
Rating: 5
Comment: The guys at this shop are good and honest.
Name: J**** B****
Date: 2022-01-22 18:33:44
Rating: 5
Comment: The other reviews tell the whole story. But, here is mine. This place is the classic under promise - over deliver. The name fits. Simple and straightforward. No glitz or glam. Just service.My daughters car had a slow leak in one of the tires. And to my shame, I called the place that advertises the most. Fortunately, they didnt answer. Then I checked their reviews and took the advice of one of the poor souls who used them for service and looked elsewhere.Finding Sheldon Road Auto Service on google turned out to be like finding an extra $20 in my pocket I didnt know I had. They answered immediately and the girl stated that they could indeed perform the service requested, but recommended dropping the vehicle off stating the repair would be done by mid afternoon.We talked to Ishmael who took the needed information and then went to breakfast. Within a few hours the repair was complete and they gave us a free tire rotation(we didnt buy our tires there). Ishmael also did the work. During our checkout he was upbeat and engaging. The $20.30 we paid for service almost made me feel like I was accepting charity.We already have a great mechanic, but he is always busy. So Sheldon Road Auto will complement him nicely. Am thankful that there are still businesses like this where I am treated like an individual and not another sale.
Name: A** H******
Date: 2022-01-21 20:36:04
Rating: 5
Comment: I have used this business for my 2011 Scion tC twice, after reading other reviews, I find it hard to believe anyone would be turned away or treated poorly. I took my constantly deflating tire into my Toyota dealership 3 times, each time after the tire would be deflated within 2 days. After weeks, I gave up on my own dealership to go to Sheldon Road Auto - 40 minutes out of my way. The professionalism I was given from Bob and his team was top notch... if there were more stars to give, I would give them all!
Name: K** R***
Date: 2022-01-18 06:09:35
Rating: 5
Comment: This is the only shop I will use now. They do great work and are very trustworthy. I took it in for a rim leak that another shop tried to fix and they fixed it no problem and same day. This shop also took care of my check engine light its a great all around shop. They have done a great job every time I take my car in.
Name: A**** G*****
Date: 2022-01-10 20:35:18
Rating: 5
Comment: I had bent my rim and brought it here to be fixed. They handled sending it out and having it ready for me. A week later there was an issue with the tire. They were really helpful and apologetic, things happen! I would recommend them to a friend and be going back if I need to in the future!
Name: A***** R*******
Date: 2021-12-21 18:42:32
Rating: 5
Comment: I was taking my car to another garage in the area and they told me I needed something done on my car with a pretty high quote. Some family friends told me to call some other garages to verify, so I called Sheldon Auto Service. Not only was their quote 1/2 the price of the other garage when I brought my car into have it fixed they found there was no issue with my car in the first place. Instead of fixing something that wasnt broken they gave me my car back at no charge. I have now brought my car back for some maintenance items and they have done a great job and in a timely manner. This is the only place I will be brining my car to in the future.
Name: W* D
Date: 2021-12-15 02:48:18
Rating: 5
Comment: Top notch car repair facility. Bob n Darryl are very honest n trustworthy and you know theyre going to fix your car right
Name: K**** M*****
Date: 2021-12-08 00:23:09
Rating: 5
Comment: They take great care is my car every time
Name: T** S******
Date: 2021-12-02 21:57:11
Rating: 5
Comment: Great guys run this place. Honest, quality work.
Name: J****** T*******
Date: 2021-11-16 13:12:07
Rating: 5
Comment: Excellent service every time! Bob is a rock star!!
Name: M****** T****
Date: 2021-11-09 12:40:58
Rating: 5
Comment: Bob & His Crew Always Go Above & Beyond When It Comes To Unexpected Vehicle Problems. I Always Get The Vehicle Right To Them, They Will Have It Diagnosed And Call Me Right Away To Let Me Know Whats Wrong & How Much It Will Be, & Most Jobs They Perform Can Be Completed Within The Day. They Are All Extremely Professional & Courteous, I Highly Recommend Sheldon Road Auto For All & Any Of Your Vehicle Needs. Thanks Again Bob & Staff For All Youre Guys Hard Work & Dedication.
Name: C**** V****
Date: 2021-11-02 23:19:18
Rating: 5
Comment: I had a great experience here. My wheel lug nut snapped while changing the tires. They went the extra mile to get this fixed without damaging the wheel itself.I received regular calls and knew when my car would be ready. I would highly recommend this place.
Name: P**** C*****
Date: 2021-10-26 15:08:26
Rating: 5
Comment: Its the only shop Ill use.
Name: A***** G*****
Date: 2021-10-02 19:43:32
Rating: 5
Comment: Mike, Darryl, and Ishmael were super helpful. I appreciate their professionalism and the ability to quickly remedy the situation with my vehicle. As a female, I appreciate that they are not condescending and are super helpful. Thank you!
Name: M***
Date: 2021-09-27 20:51:53
Rating: 5
Comment: Great experience and attention to detail. The mechanic/tech explained everything he did and why he needed to do it, and even taught me a few things about my car and how to make use some of the smart features it has. The owner personally rang me up and made sure I was satisfied with the service. Definitely going back for future needs.
Name: a*** d***
Date: 2021-08-31 16:28:07
Rating: 5
Comment: Great service and amazing staff. Couldnt be happier with this team of professionals. Thanks Bob, Mike and Darell.
Name: D**** T*****
Date: 2021-08-21 15:25:58
Rating: 5
Comment: Ive been taking my cars there for 3 years and they always take good care of me.
Name: P***** L*******
Date: 2021-08-19 22:06:29
Rating: 5
Comment: These guys have always been fair with me and have worked on my truck for the past couple years with good results. Were recommended to me by a friend and I recommend them to my friends.
Name: H****** B****
Date: 2021-08-07 14:58:23
Rating: 4
Comment: Great customer service
Name: A***** W***
Date: 2021-06-20 12:03:35
Rating: 5
Comment: I have taken many cars there over the years to this place. I am part of an organization that donates cars to women in crisis so before we donate the car we make sure it is safe and in good shape. I take all these to Sheldon Auto and I also take mine and my friends cars there. I choose to come here because these people are honest. They will never charge you for something you dont need. They will never trick you into repairs that are not needed and they are very kind and good good people. They stand behind their work and if there are any mistakes they will fix the problem, they are very responsible. Thank you Sheldon Auto
Name: J**** A****** D****
Date: 2021-06-17 19:30:27
Rating: 5
Comment: I recently went to Sheldon Road Auto as my check engine light was on, they diagnosed it as needing a tune-up. Well the next day the light was back on so I took it back and they looked at it again and found another problem that they could not address. They apologized for the inconvenience and gave me a full refund and a recommendation to a dealership for the repair. Greta guys and better work! Thank you!!!
Name: M****** Y****
Date: 2021-05-26 15:15:42
Rating: 5
Comment: We just had a great experience at Sheldon Auto Service. We needed a turn signal replaced on our car and we were completely unsuccessful attempting to do ourselves. We called Sheldon Auto Repair and then got us in the next morning. They were very friendly and so reasonable. It was done in a few hours and I cannot say enough good about the experience. Thank you!
Name: M****** A*******
Date: 2021-05-22 16:12:36
Rating: 5
Comment: Great customer service ask for Daryl. The only tire place I trust.
Name: V**** P***
Date: 2021-05-13 22:47:35
Rating: 5
Comment: Excellent service, very please with the work
Name: s**** s****
Date: 2021-03-25 22:22:42
Rating: 5
Comment: Highly recommend Sheldon Road Service for your automotive service needs. You can count on them for prompt honest service.
Name: G***** T******
Date: 2021-03-19 15:44:16
Rating: 5
Comment: Great experience- will definitely be coming back
Name: G**** S*******
Date: 2021-02-27 16:55:42
Rating: 5
Comment: Sheldon rad auto service is awsome have great prices wouldnt go anywhere else keep up the great work guysvl
Name: E**** H****
Date: 2021-01-27 17:12:21
Rating: 5
Comment: Super fast!! Eljin got me 4 tires and an alignment in under an hour!! You want quick and quality work at a great price go there!!!
Name: P***** B*******
Date: 2021-01-25 21:58:55
Rating: 5
Comment: They are quick and friendly. Elgin worked on my friends vehicle, he knows what he’s doing. Great service!
Name: A**** R*****
Date: 2021-01-07 15:40:12
Rating: 5
Comment: Not enough kind things to say about the guys over here! Mike was amazing with walking me through all the work that needed to be done. To Darryl for being so kind and helpful! They have the best prices in the area and the work was great quality! Thanks again guys for all the help!
Name: r***** w*****
Date: 2020-12-21 17:55:06
Rating: 5
Comment: Great service, friendly staff, and fair prices! Great experience!
Name: C**** W******
Date: 2020-12-13 13:41:08
Rating: 5
Comment: Honest, quick and transparent.
Name: B*** M*******
Date: 2020-11-19 03:51:52
Rating: 5
Comment: Best car service in town. tell them Steve sent you!!
Name: J***** S****
Date: 2020-11-17 20:30:17
Rating: 5
Comment: The guys over at Sheldon Road Auto Service are the best! Always curtous, fast and friendly. I have regularly business with them and every time Im greeted with professional services! I can only give them 5 stars but they deserve 10!
Name: D****** R******
Date: 2020-11-14 18:37:42
Rating: 5
Comment: We always get our cars serviced here. Wanted to leave reviews here but always forgot. Finally got to leave a review as these guys deserve a full 5 star rating. Have been my go to service place for oil change, tires and everything else.Great place, great service, they take care of every little thing. Never had any issues after the service. We take long trips often and have had no issues on the road.These guys go above and beyond all the time.
Name: A*
Date: 2020-10-28 22:18:11
Rating: 5
Comment: This is the only auto shop where I have had fast, honest and exceptional service. All of the techs are well trained and professional. You will not be disappointed here.
Name: m****** h*****
Date: 2020-10-19 15:47:43
Rating: 5
Comment: TLDR Summary at the endJuly 2019 I had the shocks and struts on my Toyota Camry replaced with aftermarket parts. I was extremely unsatisfied with how my car felt afterward and when I mentioned it, I was told the stiffness was normal and would fade.Time passed and I grudgingly accepted it.Recently I had the same thing done to my other Toyota and had genuine Toyota Parts used and the difference was drastic. There was zero stiffness.So I wrote a review that has since been deleted. The owner called me directly and said he wanted to make it right.I decided to give him a chance and he REALLY did make it right. He replaced the shocks and struts again at no cost to me and the ride is drastically improved.If you have an issue with work done by this company, they WILL do what they can to make it right if you give them a chance. We really appreciate them and all their hard work.We highly recommend them and will continue to give them our business.TLDR: we were not happy with the work done on our car and they asked to make it right. We let them and they did! If you aren’t happy, they will try to fix it!!!
Name: G*** F**
Date: 2020-07-20 21:27:42
Rating: 5
Comment: These guys are great!!!
Name: A* J****
Date: 2020-07-18 16:58:08
Rating: 5
Comment: I am a happy customer once again. I always get the best prices on my auto care and they always go the extra mile to make sure that I won’t have problems in the future. Honesty and great service what else can I ask for
Name: R* R***
Date: 2020-07-11 16:14:55
Rating: 5
Comment: Bob, Mike, and the crew do a great job and are trustworthy. They just helped me with a tire repair today to get back on the road quickly - and off to vacation. Thanks guys!
Name: V******* B****
Date: 2020-06-24 12:07:31
Rating: 5
Comment: Great service, friendly, honest
Name: 1************ (****** S******
Date: 2020-06-21 13:17:22
Rating: 5
Comment: Been going here for years when I had my Kia Forte. Good dudes, and they are honest with work that needs to be done and won’t try to sell you items your car doesn’t need. And they play some good ole classic rock in the waiting area. That’s what I’m talking about!
Name: L***** M****** - E******
Date: 2020-06-11 19:34:58
Rating: 5
Comment: Fix the value stem, aired it up works great. Thanks Bob
Name: D******* S***
Date: 2020-06-02 20:06:28
Rating: 5
Comment: Brand new to the city and was recommended by a coworker of mine. I could not have been more pleased in their speed and professionalism. I am a woman who has spent more than the average time under cars and inside their engines. It was wonderful not to be talked down to and to simply receive good honest service.
Name: R** R**
Date: 2020-05-27 19:36:09
Rating: 5
Comment: Alright, so First time in Canton, MI and my car has a flat. Drive 8 hours plus and have to go back the next day. Called several places in the area but kept getting same answer, “sorry can’t do it today”. After a while I contacted Sheldon Road service and spoke to Bob, he said to come in ASAP cause they are closing in an hour, and he will have someone look at it. Dropped everything, ran to the store, and met Bob. Pretty cool guy btw, had me pull up my car right away and few guys starting working on it. Within about 15 minutes they removed a decent size nail outta my tire, patched it up, and car is ready to go. This was already unbelievable, then Bob tells me he is not charging me anything for repairs.I’m not writing because I got free service, just wanted to give a shout to the amazing and professional service I received. If I am ever in the area, these guys are my first and only stop. Thank you guys, keep up the good work!
Name: J******* H*****
Date: 2020-03-11 18:25:12
Rating: 5
Comment: I wont take my car anywhere else. Bob and Daryl care about their customers and thoroughly explain issues that need care. The price is reasonable and they are always able to take care of any issue when I bring my vehicle in.
Name: G***** G******
Date: 2019-12-23 20:09:29
Rating: 5
Comment: Honest and professional folks . Love them . They are very nice. I would recommend them highly
Name: B****** C********
Date: 2019-12-14 19:07:10
Rating: 5
Comment: Brought in to check alignment and they told me it was perfect and didn’t charge me a dime. Hard to find an honest shop. Will be going back!
Name: K*** E*******
Date: 2019-11-08 17:45:47
Rating: 5
Comment: Replaced my breaks for an amazing price. They really helped me out big time. Thanks guys!
Name: J****** S****
Date: 2019-10-12 14:43:49
Rating: 5
Comment: Ive been a customer for over 20 years and have never been disappointed with the service provided.
Name: D**** W*****
Date: 2019-10-11 23:36:21
Rating: 5
Comment: Repaired my daughters tire quickly and professionally!
Name: K****** S*****
Date: 2019-10-11 20:15:46
Rating: 5
Comment: Five stars. As a woman, dealing with auto shops can be a difficult task, and I am no stranger to getting duped. At Sheldon Road Auto Service, I was treated more than fairly, respectfully, and I was absolutely not overcharged. I would recommend this place to anyone looking to have work done on their vehicle. Excellent service.
Name: E*** C******
Date: 2019-09-11 17:32:53
Rating: 5
Comment: So honest and helpful. I had a leak in my tire and needed to make a 4 hour round trip that same day. I ended up needing a new tire that they did not have in stock.They offered to order it & have it ready in a few hours, but because I needed it ASAP, I had to go elsewhere. They put on the spare tire, and were so helpful and understanding. They didn’t even change for the diagnostic.We would return there in a heartbeat.
Name: J** S******
Date: 2019-09-10 22:48:02
Rating: 5
Comment: Bob and Daryl are honest and very friendly along with the rest of the crew. Highly recommend.
Name: D******* W*****
Date: 2019-08-29 20:57:51
Rating: 5
Comment: Great experience today. Prices are good and the guys are honest, helpful and knowledgeable. They didnt even charge me for tire disposal. 😀. Absolutely will go here for all of my cars needs.
Name: C****** L
Date: 2019-08-24 12:50:08
Rating: 5
Comment: Stopped to get a tire repaired. They got me in and out quick. Great service! Pleasant and comfortable atmosphere!! Highly recommended! I’ll definitely be back!!
Name: J****** R**
Date: 2019-07-19 18:07:17
Rating: 5
Comment: Employees there are nice and good price! Highly recommend!
Name: G****** W****
Date: 2019-07-10 17:57:26
Rating: 5
Comment: Work done on 1993 F150:Radiator Replacement (including coolant flush obviously and new thermostat)Front Fuel Tank + Pump/Valve AssemblyRear Drums/ShoesFront Rotors/PadsRear ShocksPros:Everything done same day. I was very surprised what they were able to accomplish in a day when dropping my truck off in the morning.Very friendly - didnt feel rushed or pushed out, willing to answer questions.Willing to fix problems related to the work performedReasonable pricing (but see Cons:)Cons:Noticed a few days after paying that I was charged $100 labor for a thermostat replacement on top of the labor charged for the radiator replacement. For anyone who might not know: if the radiator is literally not attached to the vehicle, the coolant is obviously drained and swapping the thermostat takes 3 screws, a new gasket, and 60 seconds. I am assuming I was just charged the standard price for that service, but I should have caught and challenged this when I paid (but missed it then). I do have to say the prices were reasonable even with the additional labor; Im not looking to get the $100 back, I paid it, but wanted to include that I was double-charged.Overall if I have any additional work that needs done I would go back to Sheldon Road Auto. But I am going to double check the bill before paying in the future.EDIT-2: Changed review to 5 stars after company response; removed some wording; removed reference to radiator leak.
Name: L*** M*****
Date: 2019-07-07 16:00:32
Rating: 5
Comment: I came here to get my cars AC checked and refilled. They were able to accommodate my needs on short notice and get the car back to me with icy AC in a couple of hours with courteous professional service.
Name: D** H***
Date: 2019-06-23 22:21:20
Rating: 5
Comment: Ive been bringing my vehicles here for years. Clean showroom so my wife has no problem waiting there for oil changes and tire rotations. The mechanics really know their stuff and the counter guys are knowledgeable, friendly and honest. They have good prices on tires and offer a lot of brands to choose from as well. Ive since moved to Farmington Hills, but I still drive out to Canton to get my cars worked on by these guys I highly recommend Sheldon road Auto. I love that its a family business too.
Name: A*** W*******
Date: 2019-06-21 15:50:10
Rating: 5
Comment: Arrived at midnight to Detroit Metro Airport where my car had a flat tire. I mean it was down to the rim. After being stuck in the airport for hours trying to get AAA in the sturcture to change my tire. I was exhausted and got home about 2am. After dropping the kids off to school I googled a tire shop in canton and the first location that came up was Firestone. I went there and of course the lady at the counter advised that it will not be until after 1pm they can even look at my car. I googled another tire repair shop close by and Sheldon Road Auto Service Came up and they were just about to open at 7:30 AM. I was the very first customer there. I hate that I do not remember the name of the Gentlemen that assisted me but he was so NICE. First off not only did he have time to look at my flat tire. He showed me where the nail was. Plugged the tire. Advised me that I need my front sturts done before I get a new set of tires this winter. He also went out of his way to put a quote together for me. He did not charge me to plug my tire. I was so thankful for him. I was ready to pay. Not only was he pleasent but he had me in and out of there in a hour so I can pick my daughter up from school for a doctors appointment. I will be back.. Service was great. Thank you so much. If this helps any salesman number on the quote says 066/066. :)
Name: V** S****
Date: 2019-06-20 18:47:21
Rating: 5
Comment: Very nice ,good service and fast too
Name: J***** Y*****
Date: 2019-05-17 18:25:12
Rating: 5
Comment: First rate customer service. They give you a realistic options when fixing your vehicle and are very honest. I have been doing business with them for over 15 years and drive from Detroit for all my vehicle repairs, oil changes, new tires, etc.
Name: T*** G*********
Date: 2019-05-01 14:15:22
Rating: 5
Comment: Trustworthy, hard working group of guys. Bob, Daryl, Mike, even Noel!
Name: B******* B*********
Date: 2019-04-30 17:40:02
Rating: 5
Comment: These guys are fantastic! Fast and friendly service. They went above and beyond to help me. I couldnt be more satisfied.
Name: C**** K*****
Date: 2019-04-01 23:17:08
Rating: 4
Comment: They handle things quickly and professionally with no inflation of pricing.
Name: L*** K*****
Date: 2019-03-23 16:35:36
Rating: 5
Comment: Thanks to Bob and everyone at Sheldon Rd Auto Service for taking care of me. Great service, fast and great value. I will definitely be back.
Name: D**** M**********
Date: 2019-03-22 20:16:31
Rating: 5
Comment: I love and trust them. I recommend their services to anyone who still cares about the integrity of a job well done.
Name: E******** H***
Date: 2019-02-18 16:25:42
Rating: 5
Comment: I have trusted the team at this location. I have always got the best service from them. Very professional and trustworthy people.
Name: K****** P*******
Date: 2019-02-16 17:32:40
Rating: 5
Comment: My husband and I have taken both our cars there for big and small issues and they are always honest. We highly recommend.
Name: F**********
Date: 2019-02-16 00:51:18
Rating: 5
Comment: Been going here for years. Awesome group of people there that offer great services,fair pricing ,and free coffee!!
Name: M*** C******
Date: 2019-02-01 01:22:32
Rating: 5
Comment: Awesome customer service.
Name: C**** A******
Date: 2019-01-11 19:45:26
Rating: 5
Comment: Had tires replaced. They pointed out some issues with my shocks, but werent pushy about fixing them. Very refreshing.
Name: D*** J****
Date: 2018-12-20 17:51:11
Rating: 5
Comment: Excellent service, good prices
Name: M****** B*******
Date: 2018-12-13 02:52:57
Rating: 5
Comment: Its hard to find a good reliable Auto repair place but I have used this one for years and have referred friends and family there and theyve all been happy.
Name: K**** G******
Date: 2018-12-10 19:14:42
Rating: 5
Comment: Very friendly and good service. Will definitely be going back when needed!
Name: D***** C*******
Date: 2018-11-24 20:27:42
Rating: 5
Comment: Fantastic service
Name: c*** s***
Date: 2018-11-24 12:44:32
Rating: 5
Comment: Nice employee and professional worker.
Name: J***** R****
Date: 2018-11-21 03:05:52
Rating: 5
Comment: Good and honest auto repair shop.
Name: M*** B******
Date: 2018-10-02 17:10:48
Rating: 5
Comment: Excellent, HONEST, service. My wife and I come to these guys and gals for everything from major repairs to oils changes. Prices are very fair!
Name: l**** r*******
Date: 2018-08-22 21:17:55
Rating: 5
Comment: Good location, quick friendly service, and very satisfied with the service. They have 5 good mechanics and all were busy repairing cars and trucks. I recomend this shop for auto repairs.
Name: G*********
Date: 2018-08-18 14:25:37
Rating: 5
Comment: Great service
Name: J**** S
Date: 2018-07-03 20:23:31
Rating: 5
Comment: Super friendly and always personable. they do good work too.
Name: G***** B******
Date: 2018-06-25 23:04:21
Rating: 5
Comment: Did not wait long and work was done right
Name: J******* B*******
Date: 2018-06-09 16:01:10
Rating: 5
Comment: My go-to spot for car repairs in the area. They have always treated me with respect and professionalism and certainly took good car of several of my vehicles over the years. One of the few auto shops, I trust and wouldnt hesitate to recommend. Family-owned and operated which is always a plus!!
Name: T**** D*****
Date: 2018-05-03 03:27:49
Rating: 4
Comment: Its a very busy and popular shop but their service was excellent fast and friendly.
Name: D***** T B*********
Date: 2018-04-30 23:44:13
Rating: 5
Comment: I have NEVER been disappointed with the speed - quality - friendliness and convince of Sheldon Road Auto Service. Moreover, I genuinely trust the staff. Theyve explained what needed to be serviced and what didnt even when I expected a component would need to be replaced. Their willingness to openly communicate that what I originally went in for wasnt in need of repair proved to me they were truthful and forthcoming. That is worth making them my go-to service provider from now on out!Prices are competitive and service has always been quick. Never had any problems with the quality of service, each visit has been a one-and-done. Furthermore, I was impressed with how capable the staff are regarding the range of services they provide. The owner, Bob, has a very skilled and respectable team.Thanks for being such an asset to the community!
Name: P**** V******
Date: 2018-04-19 19:25:29
Rating: 5
Comment: These guys offered a good deal on an oil change.The customer service was great.While they did try to up sell a few products, it didnt seem they were out to get you.In fact, while I was waiting, I couldnt help overhearing a conversation between an employee at the counter with an elderly couple. Basically the young man was telling this couple that they already had paid and no additional charges were made or required.^The honesty was appreciated and it appeared this elderly couple was well taken care of.A plus was that the shopping center nearby was close enough to walk to, and I was able to get a haircut while waiting for the oil to be changed (and tires rotated, which was included).
Name: S**** O*****
Date: 2018-04-05 23:39:47
Rating: 5
Comment: Great people and honest
Name: A**** R***
Date: 2018-03-29 17:48:42
Rating: 5
Comment: Theyve been taking care of my cars for the last 6 years and always do quality work at a fair price. The more I visit the more they know me and my car so the better service they deliver.
Name: C***** W****
Date: 2018-03-15 10:45:59
Rating: 5
Comment: Fast quality service
Name: T****** L*** & C***
Date: 2018-02-01 22:10:58
Rating: 5
Comment: Excellent service. Honest guys, fair prices, and they get the job done right. Theyre always quick to deliver and do a great job of explaining (and showing) exactly what is wrong with my car. Absolutely unbeatable.
Name: H***** K***
Date: 2018-01-30 19:53:48
Rating: 5
Comment: My mom and I have been long time customers of these guys and they always take good care of us. Best prices in town complemented with excellent customer service. These guys go above and beyond to make sure you drive home smiling. Thank you so much, Mike!
Name: M*** M*****
Date: 2018-01-27 03:26:59
Rating: 5
Comment: Great place. I have been bringing my cars there for a decade and I trust them to do good work. Good customer service and reliability.
Name: 1******
Date: 2018-01-10 14:15:29
Rating: 5
Comment: Honest auto shop, Great ownership,Competent mechanics and fair prices. I am a certified mechanic and Ill take my ride there every time.
Name: C********** C******
Date: 2017-11-30 00:12:58
Rating: 5
Comment: The only place my company gets our vans serviced.
Name: B*** F***********
Date: 2017-10-22 18:20:34
Rating: 5
Comment: Great service and pricing
Name: N*** O****
Date: 2017-08-28 20:59:46
Rating: 5
Comment: Amazing service, this place definitely deserves 5 stars. I get all of my cars worked on here. They have great prices.
Name: J**** S** A******
Date: 2017-07-25 20:01:23
Rating: 5
Comment: Very courteous, helpful, and prompt.
Name: B*** J*****
Date: 2017-06-21 12:05:56
Rating: 5
Comment: Very good auto repair services, been using them for maintenance and repair since they re-opened a few years ago.
Name: H***** D****
Date: 2017-05-13 15:21:50
Rating: 5
Comment: Honest, personable service. The guys there know me by name and have earned my trust.
Name: T*** T***
Date: 2017-05-03 00:39:06
Rating: 5
Comment: Got a new compressor for my 14yo SUV. Bob and team gave honest and professional advice on my car, and completed the repair on schedule and at a very competitive price. Im hooked!
Name: L**
Date: 2017-04-17 18:10:24
Rating: 5
Comment: Was visiting from Ohio and ran over something that caused 2 flat tires on my passenger side. I am a single woman so was really scared they would try to take advantage of the situation. These gentlemen were great, they fixed both tires and sent me on my way. They were courteous, professional, and great to work with! If I was in the market for tires and good customer service I would definitely buy them here.
Name: W***** M
Date: 2016-12-28 22:50:55
Rating: 5
Comment: Went here after a dealership overlooked an issue with my wheelbearing. Not only did the team at Sheldon Auto Service fix the wheel bearing, but they also addressed the root cause (front struts).On top of that, the price and customer service was unbeatable. I cant recommend these guys enough!
Name: L**** K******
Date: 2016-12-24 14:37:43
Rating: 5
Comment: Good, honest place. Great price and work. I go here for everything.
Name: Y****** M****
Date: 2016-12-10 22:27:11
Rating: 5
Comment: So after reading the outstanding reviews for this shop, I visited and asked for the number of Chapo. I am highly disappointed to report that he is no longer giving out his number due to him being in a relationship. I feel that it is false advertisement that they have not taken down the review for Chapo before, which states that he is giving the number out. Very angry.
Name: F******** F***************
Date: 2016-12-10 22:22:49
Rating: 5
Comment: Took my car there and I was greated by this friendly, yet handsome worker. His name was Chapo and he answered all of my questions. He explained clearly what my car needed and even gave me the cheapest options! Did I mention he was very handsome and cute? I recommend going there just to talk to Chapo, and ladies I would seriously ask for his number if I were you. He knows how to treat people right
Name: T****** C******
Date: 2016-11-30 17:57:18
Rating: 5
Comment: Great service. Honesty, integrity keeps me coming back.
Name: D***** C***
Date: 2016-11-29 21:38:47
Rating: 5
Comment: Bought tires here. Price was fair, employees were very nice and communicative and they didnt try to upsell me. Definitely recommend them.
Name: a***** p******
Date: 2016-11-29 15:16:20
Rating: 5
Comment: They werent joking! Chapo really did do an amazing job. So charming ❤️. My car is like brand new, excellent and fast service overall. Absolutely recommend.
Name: J***** B*******
Date: 2016-11-18 19:21:49
Rating: 5
Comment: Fixed the problem
Name: L****** L*****
Date: 2016-11-16 22:35:59
Rating: 5
Comment: Honest service department. Not to surprise anyone but this team/crew not just talking cheap or less expensive.
Name: C***** B******
Date: 2016-11-11 20:58:59
Rating: 5
Comment: I cannot say enough about this place! Bob, Daryl and their professional team always take great care of my car! The price is always very fair and my car is always fixed/maintenanced in a timely manner. Not to mention, they treat everyone that comes through their doors like family. I trust them over the dealership any day (they have repaired some of the mistakes my dealership made!) If you are looking for an honest and professional place to get new tires or to have your car fixed...I highly suggest these guys!
Name: M*** R*****
Date: 2016-11-01 16:57:44
Rating: 5
Comment: Bob and his crew are the best, great prices & service you can count on long term.
Name: M****** F****
Date: 2016-06-25 12:07:31
Rating: 5
Comment: I live in Madison Heights. Yes it is a bit of a drive to get to them but these guys are the most honest and the best mechanics around town. These few negative reviews must be from people that have a lot of personal issues and seem to take it out on Bob and his crew. Never had a problem with them. They dont sell you stuff you dont need.
Name: R* N******
Date: 2016-02-25 17:04:25
Rating: 5
Comment: Excellent customer service! My elderly vehicle needed emergency service after losing power and stalling, nearly leaving me stranded in not the best part of Detroit. They calmed my anxiety, drove me to work, called me with the diagnosis and had it ready for me at the end of my work day. Even though it was later than their closing time - I found two others waiting for their own vehicles. They even worked with me to keep the cost down on this unexpected but necessary expense. Thank you Bob and Daryl for getting me safely back on the road!
Name: D*** D*****
Date: 2015-10-14 19:20:26
Rating: 5
Comment: Honest. Fair. Dependable. These guys are the real deal. I will go to them whenever possible for auto service.
Name: J**** B****
Date: 2015-10-01 11:21:23
Rating: 5
Comment: Im new to the area and so glad that I found this auto shop. The team of employees are honest and hardworking, plus the price is unbeatable. I highly recommend Sheldon Road Auto Center to anyone searching for an auto shop they can trust for quality of service as well as price.
Name: J****** C****
Date: 2015-08-18 16:16:43
Rating: 5
Comment: These guys have helped me out on multiple occasions... Service is great and prices cant be beat. Highly recommended!
Name: E***** D**** F*****
Date: 2015-07-22 14:42:25
Rating: 5
Comment: I visited Sheldon Road Auto Service after my car started shaking while driving down the highway. I called at the beginning of business hours to see if I could get in and they told me to stop on by - a major bonus as sometimes places want you to make appointments. I came in and was greeted by Bob, who quickly gathered my information and had my car off into the hands of his mechanics. After a test drive, inspection of my struts and tie rods, and a balance check on my wheels, they determined I had a very bent front rim and some unbalanced wheels. They fixed the balance and rotated the bent rim to the back of the vehicle, where it would be less noticeable until I get a new rim.They were very quick with their work - this whole process took about an hour.Im disheartened to see the poor reviews on here. When I entered the shop this morning, there was a disgruntled man there getting his car fixed. I wont pretend to know the whole situation, but it seemed like Bob was doing everything in his power to apologize and make things right, including waving costs for the job. This to me seems like a shop that is out to make customers happy, not one that wants to take your money and run as some of the reviews indicated.I will definitely be bringing my car back here for any future service needs. They readily answered all of my questions and trusted my opinion of how the car was behaving since Im the daily driver. Sometimes shops give me the brush off because Im a female and they think I cant possibly know whats going on with my car, but these gentlemen did not do that.
Name: J***** S********
Date: 2013-02-23 16:45:17
Rating: 5
Comment: This is the BEST auto service place there is! The guys working here are very helpful and patient. When they say they will get something done in a set amount of time- they will and they will get it done right. Honest and a great place for service. I will recommend them to everyone.
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Name: R**
Date: 2023-09-18 14:22:59
Rating: 5
Comment: They did an alignment and wheel balance on my mustang. Asked for a front end checkup as I had replaced it myself. Got the car back and it felt great to drive. Will be returning.