Ryans Auto Repair of Plymouth
category: Auto repair shop, Alternator supplier, Auto air conditioning service, Auto glass shop, Auto parts store, Brake shop, Car repair and maintenance service, Oil change service, Tire shop, Towing service
address: 41990 Joy Rd, Plymouth, MI 48170, United States
Phone: +1 734-454-0979
worktime:
address: 41990 Joy Rd, Plymouth, MI 48170, United States
Phone: +1 734-454-0979
worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–6 PM |
Saturday | Closed |
Sunday | Closed |
site: http://ryansautorepairplymouth.com/
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Jordans Auto Clinic | BENZTEK INDEPENDENT MERCEDES BENZ & EURO REPAIR SPECIALISTS | Kerners Auto Service | 9-3 AutoName: J*** A*******
Date: 2024-01-17 22:51:22
Rating: 5
Comment: 4.5 friendly people and good service
Name: e**** a****
Date: 2023-12-15 18:22:22
Rating: 5
Comment: Ryan’s auto is always extremely friendly and professional. They believe in quality work done right. They really care about their customers
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Name: C****** O****
Date: 2023-09-11 13:57:55
Rating: 5
Comment: I brought my RAM in to Ryans to diagnose the engine light. After digging in, they felt it may be a bigger issue and possibly covered by my extended powertrain warranty. Potentially saving me a couple thousand dollars. They were honest with me, even when it cost them business, Ill bring my vehicles back to Ryans when they need service.
Name: C M*******
Date: 2023-07-19 20:50:04
Rating: 5
Comment: Professional service and great people. Very friendly. Diagnosed my issue right away and did everything they could to try and help me figure out a solution. Will definitely return to Ryan’s
Name: B*** C*******
Date: 2023-07-12 23:47:29
Rating: 5
Comment: My jeep wrangler rear brake was smoking and smelled. I contacted Ryans via email on a weekend and to my surprise they contacted me back and told me to bring it in on Monday morning. They took the time to determine what exactly was wrong..before they worked on it. I have been to other repair shops that just kept trying different things .. costing me extra money. Matt was very helpful and kept me informed throughout the process. Once they determined the brake caliper was sticking and needed to be replaced I was contacted with a quote and was told that eventually I would have to replace the rotor and pads ... But no pressure on doing it now ... Again very much appreciated that. I told them go ahead and replace it all. Once complete they called and let me know it was ready....I told them I had to wait for my husband to get home from work...they even offered to come and pick me up and bring me to the shop . Awesome customer service we will be using Ryans auto repair for all future work and recommending them. Thank you!
Name: H****** A****
Date: 2023-07-10 17:25:08
Rating: 5
Comment: Top notch guys!!! Very professional and friendly service! Highly recommend!
Name: S***** J******
Date: 2023-06-30 13:03:29
Rating: 5
Comment: These guys went above and beyond for my sons complicated car repair. Pete provided excellent customer care.
Name: M****** G*******
Date: 2023-05-16 16:00:09
Rating: 5
Comment: My sons truck needed a new transmission and Ryans did an EXCELLENT job! They went above and beyond to help us out and took really good care of us. Even towed us in! Highly recommend!
Name: D**** M**** (** D** L****
Date: 2023-03-24 21:57:41
Rating: 5
Comment: Great place, Great business
Name: J***** H
Date: 2023-03-14 22:30:00
Rating: 5
Comment: Definitely a very good experience at Ryan’s. If you are looking for honest people this is the shop. Everytime I have call they been so very nice and answer any question you may have. Will do business again with Ryan’s. Thanks so much!
Name: M***** R**
Date: 2023-02-28 02:37:52
Rating: 5
Comment: Helped me and my family in our time of need when the power went out due to the ice storm by fixing our generator on short notice. Thanks a lot y’all!
Name: M*** S******
Date: 2023-02-27 02:02:05
Rating: 5
Comment: Very good people. Pete and Jon are always on top of things
Name: L*** L***
Date: 2023-01-11 01:01:06
Rating: 5
Comment: I have been to many mechanics in my life and now at 43 years old I can finally say there are good mechanics out there. I will never go anywhere else!
Name: S**** M****
Date: 2023-01-07 02:19:18
Rating: 5
Comment: I highly recommend Ryans auto repair. They were very professional and answered all of our questions. They kept their word a delivered our vehicle in a timely manner.
Name: M******* N****
Date: 2022-11-02 18:29:45
Rating: 5
Comment: Good trustworthy staff, and excellent customer service. Front desk guy Pete super nice and tells you how it is. The tech that worked on my car Aaron fixed all my issues and gave recommendations on what else may need to be looked into later. These are the guys to trust!
Name: B**** S*****
Date: 2022-07-23 01:27:58
Rating: 5
Comment: Best in town... great people!
Name: M****** A******
Date: 2022-04-12 14:49:22
Rating: 5
Comment: They are responsible, respectful and reasonable. I brought my car in for a battery and was out the door in an hour, try that anywhere else.
Name: R** K*******
Date: 2021-07-23 16:06:06
Rating: 5
Comment: Went there with a complex problem and they were upfront with me. They were very knowledgeable about the engine and what issue it’s prone to. They had a plan to figure out exactly what the issue was. My fiancé took her car here and we had an issue with their customer services. We expressed those issues and they gave us a full refund. They are always busy because they do good work.
Name: A*** W****
Date: 2021-07-01 15:05:40
Rating: 5
Comment: Im planning on going up North this weekend but ran into an issue with my car. Ryans auto got me right in and was able to fix my issue without me having to change my travel plans. I will definitely go back to Ryan Auto for any future issues. Great experience!!
Name: C********** W*********
Date: 2021-06-27 13:34:26
Rating: 5
Comment: Highly recommended, they took good care of me and they are really good with your everyday driver
Name: H****** H***
Date: 2021-05-31 17:48:55
Rating: 5
Comment: They are so nice and honest here. 10/10
Name: D**** G******
Date: 2021-05-10 21:32:29
Rating: 5
Comment: Straight forward, answered all my questions, explained the service needed, and the part . professional, timely highly recommend
Name: T**** Y*********
Date: 2021-03-24 02:36:11
Rating: 5
Comment: They will always have my business. Kind, polite, knowledgeable. They always go above and beyond and that seems to be the norm for them.
Name: K**** C****
Date: 2021-03-09 00:55:07
Rating: 5
Comment: I recently took my car in for some maintenance and other work that it needed. Ryans auto shop got our car in fast and gave us a detailed breakdown of everything that needed to be done. Unlike other shops, they really seem like they care about their customers and I felt confident that the work they told me needed to be done, actually needed to be done. Our service technician Aaron was especially great, and took excellent care of our car, its running like new now at 10 years old! 10/10 recommend this shop.
Name: K***** A****
Date: 2021-01-06 14:09:38
Rating: 5
Comment: I highly recommend going to Ryans Auto for all of your vehicles needs. The guys at Ryans are straight forward about pricing and honest. They are knowledgeable and take the time to answer all questions. I will be back. Thank you!
Name: T***** S****
Date: 2020-11-03 23:36:07
Rating: 5
Comment: Great service, above and beyond. They really went out of their way to get me on the road Matt is AWESOME, I highly recommend!
Name: L**** M******
Date: 2020-10-09 15:12:13
Rating: 5
Comment: You pay a premium here, about 10-20% more than other shops.I opt to come here every time because of quality of work and service provided. I’ve never had lack of faith that my vehicle wasn’t addressed properly.Matt is an incredible representative who is not only knowledgeable on pricing and quotes, but also about the service actually being done, so if you have questions, he knows how the technicians worked on your car.Erin, one of their technicians, took care of my car and took me home after I dropped it off that night, free of charge. He does an incredible job.Let it be known that Ryan’s takes care of their employees well as well, so you aren’t paying for someone to perform cheap labor on your car. They start with taking care of their employees and that translates into excellent work and service.Could not be happier to have mechanical problems that I need solving just to experience the pinnacle of American small business.
Name: L********** D******
Date: 2020-09-22 14:05:40
Rating: 5
Comment: This was my first time coming to this shop and I will definitely be going back. James helped me out alot he kept in touch throughout my service there and was definitely honest with me. He even told me I didnt need a certain part that wouldve cost about $500 which I originallythought I would need...he couldve easily said I needed it just to make money but he was very honest. I will be going back 100%.
Name: K*****
Date: 2020-08-30 13:32:43
Rating: 5
Comment: They have always done good work, at a fair price. They are never pushy in trying to get me to fix more than I come in for. I would definitely recommend these guys.
Name: M*** F****
Date: 2020-08-15 14:00:59
Rating: 5
Comment: Ryan’s is a great auto repair shop. The staff is helpful, professional, and courteous. Setting up an appointment is easy and the time that it takes them to fix a problem on my car is amazing.
Name: A***** C
Date: 2020-07-25 14:28:18
Rating: 5
Comment: I usually have no trouble fixing my own vehicles, but one day in 2018 my little old truck decided to cut out in the parking lot on my way to work. I spent hours trying to diagnose it myself, but couldnt figure it out. I first found Ryans Auto Repair on Google. Impressed by the 4.9 star rating, I gave them a call.James was communicative and present, and recommended me an inexpensive towing service and gave me a reasonable quote to get it checked out. Turned out to be a sensor issue, and it was replaced quickly and cheaply. I ended up having issues with the sensor (aftermarket, but cheaper... they warned me) but they had me bring the truck back in and replaced it for the difference in price between the two parts.I got a new car recently, and did some work on its electrical. One of the problems was that it had bigger tires on it then it came with, so the speedometer and odometer were off. I called two local dealerships, and both of the mechanics I spoke to were quick to shut me down and say that reprogramming the wheel size was impossible (which is completely bogus). About 10 phone calls later, I still hadnt found a shop that knew how to do it, or even that it could be done......But then I called Ryans, and they were happy to help out.The first time I brought the truck to them, they diagnosed some of the error codes being thrown and told me that they could do the reprogram, but not until the other issues were resolved. They told me what they were, and allowed me to take the car to try to fix them myself with no charge. Ended up being great, because I took care of part of it myself.Later I took it back, and they told me that the car had no ABS sensor on the left side, which in this particular car was part of the hub assembly. Again they let me take it home with no charge try to deal with it myself. I ended up not being able to remove the Hub due to horrible corrosion, so I took it back to them. They did the reprogram, changed out the Hub, ended up having to switch out part of the front left control arm, and gave it an alignment. Great price too.One of the things I really like about this shop is that before they do any work, they call you and ask for your input. They give you alternate options. They dont just tell you how much its going to be, they explain whats wrong and why. Ive heard so many horror stories of mechanics charging thousands of dollars doing things that were not approved by the customer and forcing people into debt, of shops not properly diagnosing issues and charging more for unnecessary repairs simply because people dont know much about the car they bring in. This is NOT one of those shops.The guys who work here are kind, personable, and gave me some good laughs. Never once speaking to any of them was I made uncomfortable, nor were they ever once condescending (some people in tech and mechanical fields really can be).Overall, overwhelmingly positive experience every time Ive gone to this shop. If I could give them two thousand stars, I totally would.
Name: M************
Date: 2020-07-01 16:55:41
Rating: 5
Comment: UPDATE: The owner called and apologized for the difference in price from what I was quoted to what I actually paid. He is offering to refund the difference which is very admirable. Also, upon further investigation, I do not believe it was Ryan’s auto repair fault that the tire came off. It was perhaps due to the previous owner lack of tightening the lug nuts. I really Appreciate Ryan’s for calling me and also they offered to fix a part on my truck for no additional cost to me. Ryan’s is true to their word and values the work done right and value customer service. I would recommend them to family and friends!Ryan’s auto repair is very friendly and nice, however, I was told one price over the phone and when I went to pick up my truck they apologized and said that it was another price which was about $175 more. Also, I’m not completely sold on the quality of their work to the price factor. After getting work done because they were closest to my house, I got quotes from 3 different places and they all quoted me $200-$350 less than what Ryan’s charged me. Also, I had to take my truck back up immediately after I had picked it up because there were “new” odd occurrences in which when I drove it again after the second time, my driver side wheel popped off while I was driving!!! I chose Ryan’s because they had looked at another suv for me and stored it for a while without charging me anything so I thought that was nice and all. I’m not sure what to think but I will have to take my service elsewhere
Name: a***** g*******
Date: 2020-06-08 11:16:36
Rating: 5
Comment: I would highly recommend Ryans Auto Repair for all your vehicle needs(maintenance/repair). They are honest(which you rarely find these days), professinal and prompt. They can handle any brand of vehicle and also undertake engine repairs for snowblowers.
Name: L**** L***
Date: 2020-06-03 16:57:48
Rating: 5
Comment: If anyone needs there car looked at for great service james your guy Ryans auto
Name: R***** M****
Date: 2020-05-29 10:56:01
Rating: 5
Comment: Really nice and knowledgeable people
Name: S**** L*******
Date: 2020-03-14 17:14:22
Rating: 5
Comment: Always a great job with lower prices
Name: H****** C******
Date: 2020-03-09 20:27:40
Rating: 5
Comment: The amazing customer service is what deserves these 5 stars. I got a free quote and diagnostic for my vehicle about 6 months ago and brought it in last week to finally make the reparations. Despite forgetting to do one thing, they got it done in a timely manor and done well. The part they forgot to fix was corrected almost immediately with no cost to me but the part it required. They picked my car from my work and dropped it back off before i clocked out. I will definitely be going back! Great pricing as well. Cost less than i anticipated!
Name: J** V*****
Date: 2019-12-14 19:36:47
Rating: 5
Comment: Have used Ryans for years. Always great service and a fair price. Has always done quality work for me!
Name: I***** O******
Date: 2019-12-10 18:14:39
Rating: 5
Comment: Ryans Auto Repair is a Trustworthy shop, I’ve brought my own car here, my mothers, and referred a handful of friends and not once were they disappointed with the service. The team at Ryans are the best around!
Name: A**** S*****
Date: 2019-11-24 18:40:10
Rating: 5
Comment: James helped me greatly with my old import truck that no other shop would work on. Would recommend to all friends and family
Name: K** M***
Date: 2019-10-31 23:06:27
Rating: 5
Comment: Great place to have your vehicle serviced....prompt service....they treat you like family and very fair prices...plus the job is done right....i will always go here for service....thanks guys for the great brake job....
Name: M*** G*******
Date: 2019-10-30 11:00:43
Rating: 5
Comment: I had my sons car repaired at Ryan’s Auto and all was well for about a year. Then alternator, which was repaired, had died again. Called James at Ryan auto to see about the warranty on the alternator and came to find out the company that made that alternator was out of business. This was suppose to be a lifetime warranty but no one was left to honor it. This is where James at Ryan’s auto stepped up. Even though they didn’t have legally do anything they honored the warranty themselves and too care of my sons car. These guys deserve your business and keep working to keep it.
Name: K**** A****
Date: 2019-10-21 22:50:04
Rating: 5
Comment: I brought my car in to get my headlight fixed after an accident had left it a mess. Randy and James worked on figuring out a way to get something to work... They went beyond expectations and got the headlight replaced and working again!! I appreciate everything youve done to help! I will absolutely be recommending you guys to anyone I know. Thank you again!!
Name: K*******
Date: 2019-10-20 22:46:48
Rating: 4
Comment: Ryans has been very honest with me. The try to use OEM parts and make sure my vehicle is safe to drive. The fees are reasonable, not the cheapest, but believe me, you dont want the cheapest guy fixing your car!
Name: T***** S****
Date: 2019-10-19 10:22:53
Rating: 5
Comment: Great trustworthy service, Randy and James have a wealth of knowledge and experience!
Name: J***** D****** D*********
Date: 2019-10-17 17:38:10
Rating: 5
Comment: Thanks to James and the crew their who were had a friendly face when it was time to get things fixed... The same night I needed to get veh in they even offered a ride. They were thorough and not demanding, but detailed enough to give actually give a little break on overall price! Thanks again for the patience when I called , major work was done in two days! Was amazed.. Take your car here next time ... Its time😉
Name: P*** L****
Date: 2019-09-10 14:01:48
Rating: 5
Comment: I worked with James for my repair. He answered the phone 3rd ring on LABOR DAY while I was broke down on I275. He referred me to a fairly priced tow company, and diagnosed the truck quickly. He gave me options after diagnostics, and communicated with me through the entire process. After the repair, he double checked a couple things to make sure nothing was damaged peripherally due to the nature of my repair. I wouldnt HESITATE to go to Ryans again. James was AWESOME!
Name: J W******
Date: 2019-09-06 22:04:01
Rating: 5
Comment: Clean! I did not expect how clean the place would be. Very nice and honest.
Name: s***** m*****
Date: 2019-08-13 19:28:31
Rating: 5
Comment: I came in for an engine mount replacement last minute. They immediately fit me in the schedule and had my vehicle ready in under an hour. A1 customer service/labor. I was very happy with the service I received.
Name: T***** D****
Date: 2019-06-12 13:43:27
Rating: 5
Comment: Very helpful and accommodating. Most important, they are experienced.
Name: D**** K*******
Date: 2019-05-10 18:00:03
Rating: 5
Comment: We have been using Ryans for the past 6 years and have not had a single problem with their service. A couple times we thought we had an issue with our vehicles (suspension & brakes) but Ryans did a checkup and said nothing is wrong. Plus, Ryans knows their replacement auto parts well. Installing quality parts which have the best value and duration.
Name: S***** B*******
Date: 2019-04-13 16:21:15
Rating: 5
Comment: Absolutely phenomenal service! I had a laundry list of things I needed done to my car and they got them all done quite quickly. The staff is very friendly and professional. They even stayed late to get my car done. This is the only place Ill be taking my car to from now on. Simply cant say enough good things about them!
Name: L**** N*****
Date: 2019-01-28 23:40:56
Rating: 5
Comment: Ryan and James are awesome. I wouldnt trust my repairs or general maintenance to anyone else. Prompt, courteous service and repairs you can count on.
Name: E*** B*****
Date: 2018-11-15 16:32:49
Rating: 5
Comment: I’m so happy to have found an honest, friendly and affordable auto repair shop like Ryan’s Auto Repair Of Plymouth! I have been going to a Toyota dealership for years and started to feel as if they were creating more issues than they were resolving just to bring in revenue. Ryan’s fixed the problem with my vehicle quickly and surprisingly cheaper than I anticipated. They even offered to give me a ride home (local) if I didn’t want to wait the short period for repairs. I will definitely be back for all of my auto repairs and even basics like oil changes. Thanks Ryan’s! HIGHLY RECOMMENDED!
Name: L******* C*******
Date: 2018-08-29 20:04:06
Rating: 5
Comment: Highly Adept and Knowledgeable Mechanical Geniuses!! Friendly Staff and Fair Market Pricing. They Most Definitely Stand By Their Work!
Name: D******* W*****
Date: 2018-08-24 17:29:56
Rating: 5
Comment: Very accommodating, Im happy with the service and they are fast and friendly. 😍😎😁
Name: M******* R**
Date: 2018-07-24 19:35:19
Rating: 5
Comment: Fast and friendly! All in all great service!
Name: L******* W*****
Date: 2018-07-24 12:33:25
Rating: 5
Comment: Extremely positive experience!! It was my first visit and well worth the visit. James (manager/operator), is an outstanding individual who treats you like family. Hes a light hearted, down-to-earth professional. Honest, informative, and exceedingly helpful. I would highly recommend Ryans auto to all friends and family - no Doubt!! Thanks to all who helped us out.
Name: G***** F***
Date: 2018-06-29 22:06:22
Rating: 5
Comment: Ryans Auto did wonderful job with our Jeep Grand Cherokee auto repair. No monkey business, just great value at a great price.
Name: O*** W******
Date: 2018-06-23 02:31:47
Rating: 5
Comment: Found out about Ryans when I sold my car to a police officer who asked if I could bring it there to have them do a used car inspection. The guy I dealt with was James, very genuine and thorough. Ive been back twice now and each time had a great experience. They gave me an honest opinion on what needed to be fixed at a very fair price. And speaking of that, an honest auto shop is pretty rare, and these guys are just that ... honest. I absolutely trust them. Bottom line is that I will continue to bring any car repair I have to them and highly recomend them.
Name: P*** F****
Date: 2018-06-21 19:24:05
Rating: 5
Comment: Great guys that care about their customers and the work they do. Theyll get you in and out when they say they will. I highly recommend them.
Name: D**** B*****
Date: 2017-10-13 13:18:00
Rating: 5
Comment: Reliable and trustworthy
Name: M*** K***
Date: 2017-08-08 01:46:49
Rating: 5
Comment: Paul and the rest of the employees were very helpful and a pleasure to do business with. Definitely would take my truck back to the shop.
Name: V**** P*********
Date: 2017-07-04 17:29:52
Rating: 5
Comment: Honest friendly folks. Paul answers my phone call 24/7 (even when he is home after hours). For a busy physician like me, prompt professional honest service goes a long way. I am a customer for life! I highly recommend using Ryans for any vehicals needs.
Name: T**** Y*********
Date: 2017-06-20 00:55:10
Rating: 5
Comment: This place goes above and beyond on service and in customer relations. They are beyond helpful and explain things so I can understand. They look out for their customers and I will continue to bring my business to them.
Name: T**** D*****
Date: 2017-05-23 14:17:32
Rating: 5
Comment: Amazing customer service, great prices. Had a large unexpected fix needed on my van and they took great care of me, working with the prices and time they needed my vehicle. Most definitely a customer for life. Paul and James so informative and very good at explaining everything. Not pushy at all.
Name: J***** C******
Date: 2017-02-11 21:13:08
Rating: 5
Comment: Great service and pricing
Name: D***** M*********
Date: 2016-11-29 19:29:09
Rating: 5
Comment: Needed to be at school by 3pm and my window would not roll up. Paul got my window up in less than 30 minutes and I could make it to my class on time. Spectacular service.
Name: L*** M*****
Date: 2016-11-18 03:55:25
Rating: 5
Comment: As a woman Having to go in to a shop and get work done on my car makes me automatically feel like mechinacs try to rip me off for services. This is not the case with these guys! It is more like you brother/son looking out for you. I have had 2 of our cars in there for servicing and when I bought my new car and the blinker went out I bought a new one but couldnt figure it out. I took my car up there and bam in 5 minutes fixed the cost $0.00. Yep free. Just today my coolant light came on ( its a new car and I dont know how to open its hood,felt like a complete fool,). Went and talked to Paul he showed me how to open my hood. And where to add coolant if the need arises again but todays cost for the coolant added and the class on how to open my hood again was FREE. These guys treat me and all women the same no scamming done here!this is a safe place for women to get work done.
Name: D*** R*** (**** M** S********
Date: 2016-11-09 20:24:52
Rating: 5
Comment: Car broke down in ann arbor and they were very helpful and concerned in a perilous situation. Set me up with enterprise to get a rent-a-car and took care of getting my car towed where it was at so I could get back to chicago. Took alot of the stress off my shoulders. Fixed my broken axle with a discount and lifetime warranty.
Name: J****** S****
Date: 2016-11-02 19:17:39
Rating: 5
Comment: Paul at Ryans Auto repair, helped me out of a jam today! I was trying myself to rotate the tires on my Saturn, and it turns out, that the last person I had my car repaired by, put the lug nuts back on with an impact wrench... I couldnt get them to budge at all, in fact, I twisted my 4-way apart! I looked online, and found good reviews about Ryans. And since I wasnt going back to the mechanic who did this to my car, I tried them. I explained to Paul that I just needed the lug nuts broke free, so I could finish the job myself. Paul helped me out right away. He got the lug nuts freed, a re-torqued them properly, with a torque wrench, unlike the last mechanic I used. And when I asked what the charge was, he told me not to worry about it! Most mechanics would not offer to do this at all. In fact, most mechanics would want the tire rotation job themselves, and probably fish for more work, once they get your car on a hoist.... Needless to say, Im very impressed with Ryans auto repair, and I will be returning there the next time I need a mechanic. Ask for Paul, he was great!
Name: L**** F******
Date: 2016-10-12 01:12:38
Rating: 5
Comment: Great customer service!
Name: T***** H*****
Date: 2016-09-15 17:52:17
Rating: 4
Comment: I took my car to this shop and when I picked it up the breaks were rendered useless. I originally took the car in for a power steering leak I had been driving the car from canton to Warren without issues. When I picked my car up the breaks were useless and after taking it into another shop they told me that my breakline had been cut. The second shop said that there is no way the line could have been broken because it was a slice and not a break.Edit:So yesterday the owner of this shop reached out to me to talk about the situation mentioned above I was caught off guard by this action. The shop owner apologized for the inconvenience and offered to make thing right. Whats mentioned up top may have been a big misunderstanding or an accident considering the fact that my girlfriend never called back to discuss the problem. I really respect the fact that he reached out to me discuss the issue and offered to make things right for that Im going to up the review. That action shows good character. The shop owner sounds like a person who genuinely cares about people and their service.
Name: D**** S****
Date: 2016-08-11 14:39:27
Rating: 5
Comment: Ive been going to Ryans Auto Repair in Plymouth for awhile now and I always get top notch service. Paul is awesome and they know their vehicles. I can always count on them to come through when my vehicle is in need of service. Great job guys and keep up the good work!
Name: J*** G****
Date: 2016-06-02 20:17:57
Rating: 5
Comment: I am not a man who gives five star reviews to automotive repair shops. In fact, Ive had a rough time getting good service for the past 25 years, dating back to when I first got my license in 1991. Repair shops (dealerships and independents) in Michigan and in nearby Toledo have three chief problems:1) Every repair shop has things in particular that they like to fix, and chances are theyll say that that one particular thing on your car needs service or needs to be replaced.2) Repair shops see foreign car owners and start salivating, thinking that people who can afford cars that cost maybe $5,000 more than domestic equivalents are somehow money bags when in reality foreign car owners are often people who are trying to squeeze their money a bit farther. My foreign car is over 17 years old.3) All repair shops make mistakes. Mistake one is fixing the wrong part. Mistake two is not fixing the part right. The measure of a repair shop is how they own up to their mistakes, either fixing the wrong part or fixing the right part wrongly.Based upon this criteria, Im incredibly impressed with this repair shop. First of all, theyre not trying to gouge me. I know how much parts cost and I know roughly how much time they take to replace. [As a computer programmer, I understand that fixing cars takes years of training to do right. Cars are complex things and even if mechanics make a job look easy its not because the job is easy its because the mechanic is good.] Secondly, this repair shop made a minor mistake and forgot about a required hose. They did not return the car to me without also replacing that extra hose for free. They focused on the exact problem I reported and fixed it exactly right. The car is getting better gas mileage as a result and theyve saved me at least $10 in the two weeks since Ive had the repair done.I would recommend doing business with this facility in a heartbeat. The prices are reasonable and the service goes beyond the call of duty. If you have anything bad to say about this facility, contact me personally because Id like to hear about it. This is the best shop Ive dealt with in 25 years.
Name: C**** N***
Date: 2016-03-10 15:11:40
Rating: 5
Comment: A rare commodity...honest and reliable. Very pleasant way to turn over your vehicle for serious attention.
Name: J**** M***
Date: 2015-03-25 15:09:51
Rating: 5
Comment: Like others here, I went to Ryans based on all of the great reviews theyve received. I must say I am am thoroughly impressed with their work ethic and quality. There is definitely a reason they are getting high praises on here! To be fair, I waited to post this review approximately 3 weeks after they had completed the necessary repairs on my truck (wanted to make sure everything was ok and needed no return to shop ordeals). As I mentioned above, their ethics are awesome.....they are not in the business of trying to sell you something you dont need....only what is necessary for safety. They will make recommendations , but wont jam it down your throat or make you feel like if you dont do it, your vehicle will fall apart! They recommended an induction service based on the mileage of my truck and gave me the benefits of doing so. It was completely up to me to do it or not and so I did. Wow! What a difference it made! The gas mileage is better and the pick up is better than when I brought it in. Just an example of a recommendation and not a you better do this or your truck will blow up in the next few weeks. I will take all of my vehicles here from now on. Its rare to find an honest mechanic these days. Thanks Paul and everyone at Ryans! You guys are awesome!
Name: S******** S******
Date: 2015-03-11 01:36:12
Rating: 5
Comment: We have been customers of Ryans for over 2 years now always receiving great service. Today again is yet another example of why we trust Paul at Ryans to service our vehicles. I placed a call to Paul at 8:20am after my morning commute explaining the noise and issues I had just encountered. Within minutes we had a plan. My Tahoe was delivered to the shop and diagnosed within a few hours. Paul had updated me on the problem, cost of the repair and estimated time it would be ready. He personally drove my husband over to pick up our rental car which he helped facilitate. I can not say enough good things about Paul and Ryans Auto Repair. They are absolutely fabulous and will treat you well from the moment you walk through the door!
Name: J****** W*****
Date: 2015-02-23 19:03:39
Rating: 5
Comment: I went to Ryans solely based off Google Reviews I found online. I couldnt have made a better choice! From the very beginning Paul was great to work with! He kept me up to date on what was going on, and definitely made me feel comfortable working with them! Definitely check them out for all your car needs!
Name: D***** B****
Date: 2014-12-04 21:06:05
Rating: 5
Comment: Ryans is one of the Best Auto Repair Shops to go to. Super Excellent Friendly Customer Service, My Truck was completely repaired and ready the very next day, not to mention I had dropped it off just the night before while they were closed due to my work hours. They made sure my tires had the correct air pressure and that my fluids were filled, For Free! I Love You All at Ryans Auto Repair. Keep up the Great Work!
Name: C****** R*******
Date: 2014-11-28 13:38:29
Rating: 5
Comment: Great repair shop! Paul is awesome and always gets the job done as quickly as possible.
Name: s*******
Date: 2014-03-29 21:12:08
Rating: 5
Comment: Being new in the area, I was looking for a repair place that I could trust. Ryans seems to be that place; theyre more interested in working with you to find affordable solutions so youll continue to come back again and again -- no sense of one-time gouging. I have no complaints. They were professional, on time, and under the initial estimate both times I used them for repairs.
Name: F****** W********
Date: 2013-11-22 19:48:45
Rating: 4
Comment: Its very difficult to find a repair shop thats not going to gouge you or invent many problems on your car, but Ryans is the right place to go for a job well done, a fair price, and no unnecessary work.
Name: G****** T*****
Date: 2013-07-23 19:12:03
Rating: 5
Comment: Ryans Auto Repair is top notch. I have been using Ryans for years and have found their customer service to be excellent. Whether it is for my business vehicles, small engine or my personal transportation they always do a great job and back up their work. Recently I had my wifes car into the local Volkswagen dealer for some needed repairs thinking that because its a foreign car the dealer would have been my best choice. Big mistake... After they charged me a $300.00 dollar diagnostic fee they tried to slap me with a $3000.00 bill for repairs that werent necessary. I was so perplexed that I called Ryans and explained my unfortunate situation. Randy and Paul told me not to proceed with the work and agreed to meet me at the dealer to look at the car. The guys from Ryans were able to see what really needed to be done and pointed out to me all the unnecessary charges the dealer was trying to levy just to earn some extra bucks. That took some pretty big stones if you ask me. Ryans took my wifes car and did a great job with the repairs. These guys can handle anything you throw at them foreign or domestic. You can trust Ryans to do the right thing.
Name: j* a**
Date: 2012-10-08 18:03:28
Rating: 5
Comment: Great Place - definely try them - this was my first time thereand they were very friendly and nice. i got my brakes fixedand they were alot less than the dealer.
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Name: C***** M****
Date: 2024-02-07 11:44:13
Rating: 4
Comment: Friendly and always find time to get me in around work schedule.