Royal Oak Automotive Care
category: Auto repair shop
address: 802 W Eleven Mile Rd, Royal Oak, MI 48067, United States
Phone: +1 248-629-7576
worktime:
address: 802 W Eleven Mile Rd, Royal Oak, MI 48067, United States
Phone: +1 248-629-7576
worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| Thursday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | Closed |
| Sunday | Closed |
site: https://m.royaloakautorepair.com/
rayting: 4.9
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.9
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Lake Orion Master Radiator & Auto Service | Lakeside Auto Care | Ultimate Auto Repair | Franklin Auto Service | Vision Tire And AutoName: M*** D********
Date: 2024-02-16 17:43:04
Rating: 5
Comment: Adel and Royal Oak Automotive Care is amazing, no questions asked. They are kind, courteous with your time, and beyond reasonable with their prices. I’ve gone here and have also recommended them to family and friends. It’s the only shop I’d go to in the metro Detroit area!
Name: S***** K****
Date: 2024-02-16 16:35:29
Rating: 5
Comment: This place always does a great job. Would recommend to anyone who needs car fixed. Also have outstanding customer service.
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Name: M***** K*********
Date: 2024-02-07 21:54:48
Rating: 5
Comment: They were so helpful and gave great advice when it came to the issues going on with my car, everything was explained to me so clearly and it was an overall great experience!
Name: C*** L******
Date: 2024-02-05 22:44:52
Rating: 5
Comment: The owner Adel has always been super helpful, honest, and accommodating, so Ive continued coming here for years.
Name: T**** b****
Date: 2024-02-03 04:06:41
Rating: 5
Comment: These people are real!They dont mess with you. They dont lie to you. They will surprise you with work done opposed to cost (the shock being the low price).Also, the staff treat you like family. Like, inside joke creating lvl family.
Name: e******** t******
Date: 2024-01-31 22:31:24
Rating: 5
Comment: I had a great experience - as someone who doesn’t understand car lingo I appreciated the patience and honesty and will definitely come back for all my car troubles! The staff was welcoming and super friendly.
Name: D**** C****
Date: 2024-01-31 19:00:40
Rating: 5
Comment: Really nice people there. Adel is a great person and seems to be very honest and our satisfaction matter for him. They also do a great job. Thanks Adel for the great job you do.
Name: N***** T*******
Date: 2024-01-26 04:17:32
Rating: 5
Comment: Friendly and knowledgeable staff with low prices. I will definitely be back! (Hopefully not too soon though lol)
Name: L F
Date: 2024-01-25 19:55:38
Rating: 5
Comment: Honest people who have expertise in their field. I’ll continue to give them my business.
Name: B**** E******
Date: 2024-01-18 22:17:18
Rating: 5
Comment: Adel is the best. Quality honest workUpdate: have returned to this shop for several needs. Always satisfied. Will keep coming back. Honest. Helpful. Quality work. Fair prices. Thank you Adel. 👍
Name: K**** P*******
Date: 2024-01-12 21:37:43
Rating: 5
Comment: They were helpful and provided clear and through explanation about my car. They were super affordable and will be my go to for my BMW
Name: H**** G****
Date: 2024-01-12 14:18:48
Rating: 5
Comment: The best place for your car. Extremely fast, with extremely competitive prices. Some of the best customer experience I’ve EVER had. The first time I walked in Heidi offered me cake. It literally does not get better than that.
Name: M*** E*
Date: 2024-01-11 23:17:33
Rating: 5
Comment: ROAC was my initial tow destination, based on ratings and proximity, but AAA got it started. Brought it in the next day after I bought a new battery and they gave it a checkup. Even with two mechanics out, ROAC had it done and back to me in 24 hours. We will be returning (great phone service as well!)
Name: J********
Date: 2024-01-10 12:43:16
Rating: 5
Comment: Great work, fixed alternator and electrical issue within a day of car needing to be towed
Name: N***** D*****
Date: 2024-01-05 00:04:02
Rating: 5
Comment: Had a great experience with Heidi at the front desk, and the owner Adel- they’re very professional and SO helpful. They were able to fix my car same day, at a very reasonable price! If I need work on my car i’ll definitely be coming back! Thank you!
Name: C**** S******
Date: 2024-01-02 22:30:22
Rating: 5
Comment: Fantastic place! Take you vehicle here !
Name: D***** L****
Date: 2023-12-28 22:57:42
Rating: 5
Comment: Great customer service, transparent knowledgeable. Reasonable price and quality work thanks guys
Name: e*** d****
Date: 2023-12-27 01:07:54
Rating: 5
Comment: Exceptional service, quality work, and absolutely delightful people! Pricing is good, too. This is the best auto care shop I’ve been too and, while I don’t look forward to needing future repairs, I do look forward to seeing these fine folks again : )
Name: T A
Date: 2023-12-22 00:49:41
Rating: 5
Comment: Adel and Heidi have been so thorough with inspecting my car great prices and very kind! I wont take my car anywhere else EVER again. I finally found a really good mechanics and amazing prices. I feel safe now driving my vehicle! I will be going back for more work to be done in a few months they have been excellent!
Name: L***** B******
Date: 2023-12-21 02:39:47
Rating: 5
Comment: Ive owed Adel this review for a looooong time. Sorry! You guys are amazing! You go above and beyond, which is why my friend recommended you, and I absolutely agree! Thank you so much.
Name: D*** J******
Date: 2023-12-19 23:14:52
Rating: 5
Comment: I have made Royal Oak Automotive Care my go to auto repair shop for 15 years, going back to when it was located on Woodward Avenue. Adel, the owner, has been the most trustworthy mechanic. Not only because of the quality of his work but also because he informs you of your options, including advising you the most value based option. He is genuinely honest, a rarity in this business.
Name: B**** F*******
Date: 2023-12-19 22:40:04
Rating: 5
Comment: Honest, friendly and incredibly professional. 6/5 stars
Name: I******* C*******
Date: 2023-12-15 21:49:56
Rating: 5
Comment: Got my battery fixed here. Great service, quick, extremely efficient!
Name: S*** D********
Date: 2023-12-13 00:04:04
Rating: 5
Comment: I cannot say enough good things about Royal Oak Auto Care! The staff and owner are so nice and beyond fair. I will be making them my regular car repair shop and I would highly recommend them to anyone who will listen! I am always happy to find a new local business that is both affordale and nice.
Name: B**** O******
Date: 2023-12-02 20:22:10
Rating: 5
Comment: Adel has always been a stand up man that will get the job done, and at a fair price. He is reputable and cares about repeat customers more than overcharging a one time customer. He is here for the long haul and someone you can count on when you need him.
Name: M****** R****
Date: 2023-11-30 14:43:21
Rating: 5
Comment: Thank you again guys. This place knows what theyre doing. Im definitely going to take my car back there. These guys are great. And thank you again.
Name: S**** S******
Date: 2023-11-28 23:15:34
Rating: 5
Comment: Great service. Got me in next day and performed a full assessment of my vehicle.
Name: K**** W****
Date: 2023-11-28 20:44:30
Rating: 5
Comment: Complete brake job for $500 less than the dealer quoted. Friendly service.
Name: B** R******
Date: 2023-11-19 23:00:06
Rating: 5
Comment: Knowledgeable and honest. You can trust Adelle and his team to do good work on your car.
Name: T***** S*******
Date: 2023-11-15 21:45:23
Rating: 5
Comment: Very professional, transparent, fast, and pleasant to interact with. Hands down recommend! This was my second time using them, and again I can’t say enough about the service and people here. There’s no other shop I’d even consider!
Name: N******* C***
Date: 2023-11-14 21:47:32
Rating: 5
Comment: Took my vehicle in to get brakes looked at and was able to get the issue fixed same day even when they were busy. Great service!
Name: T***** I*****
Date: 2023-11-09 22:35:48
Rating: 5
Comment: Honest people doing good work.Update: I left this review three years ago, and I just picked up a truck from there today. Best mechanic Ive ever worked with.
Name: N** M******
Date: 2023-10-27 22:47:52
Rating: 5
Comment: Brought my car in the morning, it was repaired and ready to go by closing. Everything was explained and the price was great! Will certainly be coming back in the future and recommending to those I know!
Name: D*** & T****** B*****
Date: 2023-10-26 21:12:42
Rating: 5
Comment: Needed to use this place twice in 2 years. Always fast and great service and fair prices!
Name: S**** B****
Date: 2023-10-25 21:54:46
Rating: 5
Comment: Prompt service, fair and transparent prices. All I ask for in an auto shop
Name: N*** G***********
Date: 2023-10-20 15:48:38
Rating: 5
Comment: Great experience twice now. I will be going back for any future maintenance on my car. They are very knowledgeable, quick and reasonably priced. Thank you! !
Name: B******* G*******
Date: 2023-10-19 21:09:41
Rating: 5
Comment: Quick and pleasant experience. Work was done fast, issue was communicated clearly. Happy to find a shop I feel I can rely on.
Name: C**** J******
Date: 2023-10-16 21:31:53
Rating: 5
Comment: This place is the best, don’t go anywhere else. They will take care of you!
Name: O****** R**
Date: 2023-10-13 21:38:51
Rating: 5
Comment: Adel is the best. The only car repair place I trust.
Name: L*** A*******
Date: 2023-10-13 20:53:30
Rating: 5
Comment: Great service and cost. I needed new brakes ASAP but had very limited availability to get the repairs in. Royal oak automotive care fit me in between their scheduled appointments and worked quickly to get my car back to me. The receptionist was even kind enough to give me a ride! Wonderful experience all around and I plan to take my car here for any future repairs.
Name: R***** M**
Date: 2023-10-13 04:26:02
Rating: 4
Comment: Overall good experience. I dropped my Ford Bronco off at 9am and they were able to get me back on the road by 3pm the same day with a reasonable bill. Would recommend to anybody in the area that has a rough idle that that needs to be checked out.
Name: D**** P*****
Date: 2023-10-04 20:01:00
Rating: 5
Comment: Great honest service. Will be my main mechanic from here on out.
Name: T****** R***
Date: 2023-10-03 19:38:58
Rating: 5
Comment: Been going there for about 4 years. Adell is always responsive and gives me a honest quote. Solid dude, solid place.
Name: K**** C
Date: 2023-09-22 19:59:41
Rating: 5
Comment: This was my first visit. I called two days prior to my cost and they were honest about the wait time and advised that I came in two days later.I’m totally impressed with the service. Heidi greeted me and was very thorough on taking my information. They diagnosed and repaired the issue by later that day. They were honest about the issue and the cost was reasonable. They have a repeat customer.
Name: P****** R***
Date: 2023-09-21 18:14:19
Rating: 5
Comment: These guys are honest and do a great job. We’ve been working with them for years…..
Name: A***** K******
Date: 2023-09-16 21:37:36
Rating: 5
Comment: I can’t recommend them enough! Adell & his staff have done several jobs on my car over the last few years and they’ve gone above & beyond to make sure everything is done right. A good, honest business with fair pricing - they always explain everything being done in detail with no surprises. An absolute gem.
Name: J*** S*****
Date: 2023-09-15 21:19:58
Rating: 5
Comment: I’ve had great experiences every time I’ve come here. Most recently, Adel was able to find specific parts for my car that were no longer made by the manufacturer, and everything was much more affordable that other shops in the area
Name: t***********
Date: 2023-09-15 14:29:47
Rating: 5
Comment: Heidi and Mark were attentive and thorough. Heidi explained the costs and time needed and they were done on time and on budget. My truck is running great.
Name: j** c***
Date: 2023-09-13 23:00:49
Rating: 5
Comment: Great service great personality. Shuttled me to my car. Fair prices definitely recommend them!
Name: S******* W******
Date: 2023-09-10 16:44:15
Rating: 5
Comment: Adel is Wonderful honest and reliable. I’m so happy with them. Amazing service. Rare to find honest people these days. 100% recommend.
Name: S******** J***********
Date: 2023-09-06 21:56:46
Rating: 4
Comment: Adel was wondering he communicated with me every step of the way. My repairs were done in a timely manner. I would recommend.
Name: G******** D****
Date: 2023-09-02 00:27:51
Rating: 5
Comment: They always take good care of my car and are honest about what needs to be done and how much it costs. Everyone who works there is kind and personable.
Name: E****
Date: 2023-09-01 22:00:23
Rating: 5
Comment: Adel has kept my car running for a little over two years now since I started using this garage and his services. Extremely competitive pricing (after getting multiple quotes in the Royal Oak and Ferndale area) & an extremely knowledgeable mechanic. He is willing to go the extra mile to make sure your car is in tip top shape. I wouldn’t use any other mechanic in the area
Name: J**** L****
Date: 2023-08-28 22:13:17
Rating: 5
Comment: Come here a few times with my car and my dads car. Honest people, good prices, decent turn around time.
Name: M****** L*****
Date: 2023-08-26 18:02:33
Rating: 5
Comment: I went in for a diagnosis on a car that wasnt starting well after several auto parts stores told me the battery was fine. Royal Oak Automotive Care was able to correctly diagnose the bad battery, and replaced it for an extremely reasonable price.They even came in on Saturday to take care of the car after the shop lost power due to storms on Friday. I will definitely be a repeat customer
Name: Z****** Y***
Date: 2023-08-24 21:08:14
Rating: 5
Comment: Adel is the honest mechanic that youre looking for. He has a quick turnaround time, has accommodated my schedule, and has saved me money multiple times. Always explains what hes doing and why, and will let you know what the choices are in moving past the diagnosis. Highly recommend, Ill only be coming here for my car problems as long as I live in the area.
Name: A***** F*****
Date: 2023-08-22 23:12:53
Rating: 5
Comment: I took my vehicle here for the first time and I was extremely satisfied. I have been to many auto shops with my prior vehicles and I have never had such a thorough and detailed experience. I took my vehicle in this morning and it was done same day! It was very affordable compared to other quotes I received. Their team went above and beyond with no additional fees. I will be recommending them to any and all and will most definitely be taking my vehicles here moving forward.
Name: A***** S***
Date: 2023-08-17 20:57:49
Rating: 5
Comment: This is the only place I bring my car! In the 7yrs Ive had my car they have kept him running well. I love that everything getting done to my car is always explained and it’s so quick. I refuse to go anywhere else.
Name: K**** A********
Date: 2023-08-17 20:20:47
Rating: 5
Comment: One of the friendliest, most helpful places we’ve ever taken a car for repairs. A super quick turnaround getting our car fixed.
Name: G****** W*******
Date: 2023-08-16 19:54:42
Rating: 5
Comment: Taken great care of. New starter in. Completed in 2 hours. Repeat business, for sure!
Name: J** J******
Date: 2023-08-11 19:17:18
Rating: 5
Comment: Adel and Royal Oak Auto Care are amazing. They have taken care of my vehicle for years and always charge a competitive price.
Name: Z****** A****
Date: 2023-08-11 17:54:18
Rating: 5
Comment: Adel at Royal Oak Auto is the best! Your one stop shop for whatever you need for your auto. Over the years Royal Oak Auto has performed miracles on all of my vehicles as well as family and friends. So when you stop tell Adel that Zynobia sent you.🤩
Name: E**** P*****
Date: 2023-08-09 20:12:14
Rating: 5
Comment: Prompt starter repair and very competitive pricing. Would definitely recommend!
Name: C****** O******
Date: 2023-08-09 17:17:39
Rating: 5
Comment: Every time I go I am treated with respect and quick service. Full explanations of what is wrong and what was done to fix it, even opening my hood to show me the new parts. Royal Oak Automotive Care is always my first choice when something is wrong with my car.
Name: K**** J****
Date: 2023-08-08 21:34:41
Rating: 5
Comment: Very quickly diagnosed and fixed my vehicle after a non-start issue on the same day. Great communication and customer service!
Name: T***** B*****
Date: 2023-08-08 20:08:44
Rating: 5
Comment: I got great service. They got me in next day and completed repair within the time frame they said they would. Very detailed when providing information to me.
Name: A***** C*****
Date: 2023-08-07 20:39:09
Rating: 5
Comment: Adele was very helpful! He went over the vehicle in great detail and explained to me what was needed....and what wasnt. Honest and quick service! Im very happy I found this service center. Would definitely use again.
Name: E*** T*****
Date: 2023-08-03 23:43:44
Rating: 5
Comment: Adel is a great person and excellent mechanic! He helped me understand the problems going on with my new car.then fixed them at a discounted cost. I could not be more thankful for him!!
Name: M****** C*********
Date: 2023-08-03 01:55:13
Rating: 5
Comment: Never have car problems so didn’t know where to bring my car to. Spend a decent amount of time reading reviews on multiple places. RO automotive repair had nothing but good reviews on here, yelp, and FB so I gave them a try.Very informative. Car was making a noise, called the night before to see if I could bring it the next day. The owner allowed me to drop off the night before, and took care of problem the next day. Price was extremely fair. Didn’t try to do extra stuff to charge me more. Would recommend this repair shop to anyone.
Name: T** C*
Date: 2023-07-19 01:46:23
Rating: 5
Comment: I’ve been coming to Royal Oak Automotive Care for four years for pre-purchase inspections, routine maintenance, and emergency repairs of my family’s vehicles. This is the only garage for me. Adel knows his stuff and charges a fair price for parts and labor. He and his mechanics get the job done right and go the extra mile. Recently, when I discovered a massive pool of oil under my 2010 Subaru Impreza (with a boatload of miles), I thought it had finally reached the end of the road. Adel encouraged me to tow it to his garage so he could look at it. He found a failed transmission fluid hose. Royal Oak Automotive replaced the hose, refilled the transmission fluid, cleaned the under compartment, test drove the car, and filled up the air in my tires (didn’t ask or expect that), and got my Subaru back on the road the next day.
Name: B**** H*******
Date: 2023-07-14 22:25:22
Rating: 5
Comment: Very efficient service and fairly priced. Had to get my car in right away. From initial breakdown till driving my car off the repair lot was less than 72 hrs. Other places wouldnt even see my car for weeks.
Name: M****** C***
Date: 2023-07-14 21:31:59
Rating: 5
Comment: Explained everything, not the cheapest but also talked me out of some things I thought I needed. Felt confident in the service. Will be back.
Name: S****** H
Date: 2023-06-19 23:16:26
Rating: 5
Comment: Adel is great. They now have a new customer. Will be taking my car there from now on.
Name: A R
Date: 2023-06-16 21:32:25
Rating: 5
Comment: They are always helpful, informative, and solidly priced. I dont typically leave reviews but they have more than earned it over the years.
Name: M****** W******
Date: 2023-06-16 12:00:25
Rating: 5
Comment: I will never take my car anywhere else!Fast, inexpensive and professional. 100% recommend.
Name: L***** T
Date: 2023-06-01 23:25:36
Rating: 5
Comment: First review ever to say how impressive the guys were here! Adel gives impeccable service along with his mechanical knowledge and speedy process. The most reasonable rates you’ll likely find in the area. I get the impression they really care, and are not looking to just simply “make a buck”. Let it also be said that I felt completely comfortable, welcome, and respected coming in alone as a young woman.
Name: Z** M********
Date: 2023-05-25 15:34:28
Rating: 5
Comment: Great service! Took my daughter’s car in for several repairs. Was quick with fair pricing. Took the time to explain all the details of the repairs. We finally found our repair shop in Royal Oak.
Name: C*** K*****
Date: 2023-05-23 16:24:41
Rating: 5
Comment: Throughout the past week Ive had my *used* Volkswagen in and out of the shop as theyve helped me through diagnosing the problems it was having. From the start it felt like they cared about my situation and were as interested as I was in getting answers on the cause of those problems with my vehicle. Furthermore, they helped me navigate through the decisions I needed to make after uncovering the source of those issues. I will be taking my vehicles to this shop in the future, because I appreciate an honest business like this one - where I can expect quality service, and be told what I need to hear. In my case, they went above and beyond my expectations from any other typical car shop.
Name: C***** D******
Date: 2023-05-18 22:34:08
Rating: 5
Comment: Top-notch, affordable, honest service! Ive taken my car in a few times for repairs, and Adel has always been honest about what repairs are important and has even told me when some of the repairs that I thought were necessary didnt actually need to be done. Lots of other shops would have just taken the chance to make money off an unsuspecting customer with an unnecessary service, so Im very grateful for Adels honesty. He also makes a point of showing me the old parts that got replaced so that I can see for myself that the repairs were needed. Prices seem very reasonable and Adel was kind enough to give a discount for paying in cash.
Name: M******** G*****
Date: 2023-05-12 21:34:09
Rating: 5
Comment: Adel is fabulous! Incredibly honest and always giving fair deals. He didn’t even charge me for my oil change and reduced $100 from my ac compressor. The best in the area!
Name: J*** H*****
Date: 2023-05-07 14:44:08
Rating: 5
Comment: This will be the only auto shop I recommend in the royal oak area. I took my car in for a noise it was making and they quickly identified the issue in the exhaust. They recommended I take it to another shop who had the tools to fix this specific issue quicker and cheaper. Doing this instead of taking me for more money shows the honesty of the shop.
Name: A****** R***
Date: 2023-05-04 22:25:12
Rating: 5
Comment: I had my Dodge Nitro repaired by Adel and his team.They did an amazing job.I highly recommend them.
Name: E**** C****
Date: 2023-05-02 23:48:31
Rating: 5
Comment: Was referred by family and I’m so happy to now be established at Royal Oak Automotive Care. I expected my car to be in the shop for 2 days, and they got it back to me in under 8 hours. Friendly, informative, and timely service.
Name: T** 0**
Date: 2023-05-01 20:22:24
Rating: 5
Comment: Excellent automotive service center. Prompt, responsive and the price is fair. They also checked my fluids and lights and checked the air pressure in my tires for no extra charge.Cant say enough good things about the place!!
Name: C*** R****
Date: 2023-04-29 16:44:46
Rating: 5
Comment: This has always been a great shop. The guys are prompt. Fair in pricing. And I never have a problem afterwards. Highly recommended shop!
Name: J**** H****
Date: 2023-04-12 23:10:32
Rating: 5
Comment: Royal Oak Automotive is an honorable shop that explains fixes directly to their customers. The prices are reasonable and Adel is a personable shop runner. If you’re looking to get your car fixed, then I highly recommend bringing it here.
Name: L***** H*****
Date: 2023-03-21 22:03:03
Rating: 5
Comment: Truly the best place I’ve ever taken my car. I just moved to RO a few weeks ago and was shopping around for the best price. Adel was so helpful and so nice. By far the best prices!! I will be bringing my car back everytime!
Name: S***** C*****
Date: 2023-03-13 14:24:14
Rating: 5
Comment: I’ve been going to Adel for 20 years plus and always have amazing results. You can’t overstate the importance of transparency for repair cost and honesty about prioritizing repairs. I tip my cap as always to Royal Oak Auto Care.
Name: M****** B******
Date: 2023-03-12 01:29:51
Rating: 5
Comment: Brought my car in for a check engine light diagnosis. The staff was very through in their inspection and didnt charge me anything for it when they found no issues. I really appreciate the honest opinion and would definitely come back!
Name: J** L*****
Date: 2023-03-09 17:38:48
Rating: 5
Comment: Adel and is crew are fair honest and do good work. Best shop in Royal oak to take your car.
Name: M**** M******
Date: 2023-03-08 20:21:24
Rating: 5
Comment: The guys at Royal Oak Automotive Care are the absolute BEST! They are very efficient, honest, and so accommodating to their customers!! I have had nothing but great experiences the two times Ive had to bring my car in for repair on short notice recently. 10/10 recommend and will definitely be returning for future car needs!!
Name: T** J
Date: 2023-02-22 20:03:19
Rating: 5
Comment: Adel was so helpful over the phone and in person. I had a few leaks in the engine and they were able to diagnose and fix it in less than 24 hours (and the cost was very affordable).From now on I will only come here for my car troubles!
Name: M*** P*****
Date: 2023-02-14 21:49:51
Rating: 5
Comment: Royal Oak Automotive has been the best. They have the best prices and do the best work. The staff is friendly, cares about their customers, and is quick! 10/10 recommend
Name: C**** H*********
Date: 2023-02-02 23:02:32
Rating: 5
Comment: If I could give Adel and his shop 10 stars I would! Service here is timely and prices are more than fair. Im very thankful for this shop and highly recommend their services.
Name: N**** M********
Date: 2023-01-29 00:19:16
Rating: 5
Comment: I cannot really speak to the service of this facility but I think all the stellar reviews can speak to that . I witnessed a dog get hit by a car as the garage was closing for the day. I believe it was the owner of the garage, Adel, who swiftly got into action, providing the dog with plenty of blankets and care while we were seeking help for this poor animal during a bitterly cold winter night. He stayed with the dog until we were able to get her to an ER and remained open, offering coffee and water to those who were tending to her. It’s hard to find a mechanic that you can trust but after witnessing his actions that day I would definitely put my trust in Royal Oak Automotive Care.
Name: J*** F****
Date: 2023-01-24 23:11:34
Rating: 5
Comment: Great repair shop - definitely the best option if you have a BMW or other European made car. Prices will beat a dealership with way quicker service. The owner is very nice and he will give you tips for avoiding future repairs. Highly recommend!
Name: L**** F****
Date: 2023-01-24 23:08:45
Rating: 5
Comment: Great place to take European cars. Provides excellent service quality in a timely and cost effective manner. Will be coming back in the future!
Name: C**** S*****
Date: 2023-01-12 00:31:25
Rating: 5
Comment: Unsolicited review:Excellent choice for honest repairs. I was referred by several others that I work with that have used their services. I had an oil leak that was worsening. They replaced the oil pan gasket. It still leaked. I had to take it back several times to locate the other source of leakage. They were able to located it and repair it. They did not charge me anymore than the original cost. The original cost was very fair. They also repaired some loose guarding under my OTHER vehicle at no cost for my inconvenience. This was excellent customer service. The owner (and one of the mechanics) Adel would not take more money. He was very kind and apologetic for need to bring the vehicle back. This was a pleasant experience with a small business that has earned my repeat patronage. You can usually get in pretty quick as they do not overbook from my experience.
Name: L*** G****
Date: 2023-01-05 16:18:13
Rating: 5
Comment: I Am always skeptical of mechanics because a lot of them are shady. My mind is finally at ease after finding royal oak automotive care! Honest, fair , friendly . Could not give higher praises to them.
Name: L****** A*******
Date: 2022-12-28 23:33:07
Rating: 5
Comment: Adele is awesome! Such amazing customer service. My vehicle was repaired in a professional and timely manner! Will definitely be a returning customer!
Name: H***** D****
Date: 2022-12-12 22:13:25
Rating: 5
Comment: Highly recommend! I called Royal Oak Automotive Care on a whim the week before I was planning to travel to visit family, worried about my car’s brake fluid being low and the related potential safety issues I might be dealing with. They offered to check out my car the following day, and provided incredibly informative feedback on next steps and how to deal with the brake fluid issue. They were so kind and so helpful. I plan to bring my car back for any and all future car issues. Thank you so much!
Name: C***** W*********
Date: 2022-12-08 22:54:03
Rating: 5
Comment: I have been coming to this shop for years for multiple vehicles I have had. Always have been given fair prices and never felt pressured to get things repaired that dont need to be. Even go out their way to try and clean up things before fully having to replace them.
Name: L***** R*****
Date: 2022-12-08 20:37:40
Rating: 5
Comment: My husband and I brought our Honda CRV here because our brakes were squeaking; Royal Oak Automotive Care assessed it and concluded our brakes and rotors were just fine. He did not end up charging us anything, not even for the assessment! He explained everything to us well and the service was timely and efficient. I would highly recommend this place -- we will definitely bring our cars here for servicing in the future!
Name: Z*** P******
Date: 2022-12-05 17:14:53
Rating: 5
Comment: I dont often write reviews but this place deserves it. They worked late into the night on a saturday to get my car repaired quickly, did an excellent job, and best of all did the work dirt cheap. I would defintely recommend them to anyone.
Name: K**** D****
Date: 2022-11-14 21:57:48
Rating: 5
Comment: Adel got me out of a jam. Did quality service for a fair price and was very educational along the way. Would recommend.
Name: T****** Z*****
Date: 2022-11-10 20:10:54
Rating: 5
Comment: The only place I will take my car for any of your basic needs. Knowledgeable professionals at an unbeatable price. They tend to be busy, so service can take a little longer, but if you can accept you would rather get the job done right than fast, this is your best option.
Name: D** E*****
Date: 2022-10-31 23:07:04
Rating: 5
Comment: We have been going to Royal Oak Automotive for a few years now. Adele has always been spot on with diagnosing and making the repairs on our vehicles. Pricing is better than comparable. We are most thankful to have found a mechanic who is knowledgeable, fair and friendly.
Name: J******* T
Date: 2022-10-27 18:20:01
Rating: 5
Comment: I stopped by Royal Oak Auto Repair today and met the owner along with a few of the shop guys. They were all super friendly and have experience in the business, over 40 years! I needed some work done to my steering and sway bar, and they were more than accommodating. With a tight schedule with work and a 600 mile trip to chicago coming up, they got it replaced fast and inexpensive.All in all, great service and great pricing, I will definitely be back when the next thing acts up on my old faithful!!!
Name: M*** W******
Date: 2022-10-21 22:03:48
Rating: 5
Comment: Great work, great experience. My car broke down at 3:30 on a Friday. I was thinking my weekend was shot and these guys had me back on the road by 6:00. Amazing!
Name: M****** C***
Date: 2022-10-20 19:19:33
Rating: 5
Comment: This is the only place I take my cars for years now. My husband took my truck somewhere else thinking he would surprise me. It was the WORST mistake ever!! It cost me over $10,000 and Im still paying for that mistake. My truck was leaking oil real bad, so I took it to Royal Oak Auto Care and they fixed it.I drove away and my shifter was acting funny because there was an issue that i was trying to wait to fix. I called and they told me to come back. THATS CUSTOMER SERVICE! They truly treat you like family! They are 100% honest, never over charge and are the sweetest. The waiting area and bathroom are always clean and smelling great! I LOVE them!!! I trust them 100%!
Name: B*** H*******
Date: 2022-10-19 01:25:51
Rating: 5
Comment: They were really quick at getting my vehicle in for service. Listened to the issues my car was having and a gave a couple of options as to what was wrong. Called with a diagnosis of a bad coolant sensor and had it fixed in a few hours. They did a great job repairing my car and its driving flawlessly.
Name: H***** A****
Date: 2022-10-14 22:38:38
Rating: 5
Comment: I had several vehicle maintenance items that needed to be checked off of my list:- oil change- brake inspection- engine maintenance light- weird noises my tires were makingThe folks at ROAC got me in and out the same day I called. They didn’t give me a hard time about the fact that I’m automotive illiterate or that the inside of my car has a multi-year layer of dog hair and dust. They were honest about the repairs that needed to be made - and the repairs that can wait - and they were extremely fair in their pricing.I’ll be back for any future repairs that are needed and will be sure to refer ROAC when anyone seeks a recommendation!
Name: P**** M*****
Date: 2022-10-12 21:28:14
Rating: 5
Comment: Very friendly staff. I had a bad bearing in one of the wheels, they evaluated and fixed in the same day for an affordable price. Overall a great experience.
Name: M******* M*****
Date: 2022-10-11 20:27:27
Rating: 5
Comment: Ive taken my car here twice. Both times great experience. Very honest, & knowledgeable. Adele took great care of my car & saved me a lot of money.
Name: S****** H*****
Date: 2022-10-10 22:14:08
Rating: 5
Comment: What can I say? Adele and his professional team of mechanics are awesome! A great place to have your vehicle repaired. I will never go anywhere else since I found them. Great prices, great work!
Name: M*** M*******
Date: 2022-10-08 22:28:14
Rating: 5
Comment: You can’t go wrong taking your vehicle to Royal Oak Automotive. They are knowledgeable, customer oriented, and have very fair pricing. They explain your service thoroughly and happy to answer questions or concerns. If you don’t want to pay dealership service pricing and are looking for good work on your vehicle, I highly recommend these guys.
Name: D**** W**
Date: 2022-10-07 02:20:10
Rating: 5
Comment: I’m very thankful that there are honest and trustworthy people still around.Finding a mechanic is hard these days. I was getting the runaround all morning, until I found Royal Oak Auto care. This place is awesome. Adel, inspected my vehicle. I was shocked when he called to say: you can come pick your vehicle up. However, I was thinking it’s something wrong with my car. After arriving, Adel took the time to explain the process. As a previous person that sued a shop in the past, everything he explained was very helpful. I thought that, I needed all this stuff done and I didn’t. Even my sister said, I like this place. Wishing that it was more that, I can do to get recognition out for this place. In return, I will be back Adel. I’m very grateful for everything you have done for me today. Also, for the pep talk. You’re establishment will continue to be blessed for people like you. Thank you very much!
Name: I***** R*******
Date: 2022-09-30 21:01:14
Rating: 5
Comment: Adel was helpful and did a nice job with my car. He is a great diagnostician and works quickly and honestly. I will return in the future for any auto tune ups.
Name: J**** W********
Date: 2022-09-20 01:56:57
Rating: 5
Comment: Was losing hope on finding a mechanic who could get my old Jeep running decent again. After years of trying, I finally came across this place. Adel is a very trusting mechanic and got my Jeep running better than I could have ever imagined. Hasn’t worked this well in years. Will be going here from now on!
Name: G****** H*****
Date: 2022-09-16 17:40:17
Rating: 5
Comment: Adel got me in for a battery replacement on short notice. He was wonderful! They do honest work and they do it quickly! Awesome personality + very friendly and knowledgeable about their work. Finding a trustworthy repair shop can be challenging but I am so happy I took a chance on RO Auto Care. I will be back here for all of my auto repair needs. He went above and beyond and didn’t over charge me a penny. I felt appreciated + respected and that is key at an auto repair shop. I waited for a brief 15-20 mins for them to work on my car and off I went. Thanks Adel for an awesome experience - I will be back!
Name: T****** H***
Date: 2022-09-09 18:28:28
Rating: 5
Comment: I’m completely satisfied with the work that was done on my vehicle, Adel was excellent with diagnosing the problem I had with the vehicle and fixing the issue. Such a Delight coming to Royal Oak Automotive Care.
Name: M****** G******
Date: 2022-08-25 00:51:56
Rating: 5
Comment: Been going here for 5 years, couldn’t have picked a better mechanic. It’s as easy as a phone call and they’re all very polite and are absolutely willing to work with you on whatever issue comes about. I’ve been cut deals literally every trip to them and have recommended them to everyone I’ve met. Couldn’t ask for better service, absolutely A+.
Name: G**** M*****
Date: 2022-08-09 21:50:15
Rating: 5
Comment: Fantastic staff and incredibly fast service. They have saved my vehicle time and again. I gladly go back to Adel and his crew.
Name: K**** S*********
Date: 2022-08-03 19:38:27
Rating: 5
Comment: Recently moved to the area and had to get a new car mechanic. I found this place through google and I’m so glad I did! I love supporting small mechanics more than those corporate ran companies. They are AWESOME! Always telling how it is and doing what’s best for your car. They do not try to get money out of you, which is the most appreciated! And they always seem to fit you in no matter what! I highly recommend!
Name: M**** S********
Date: 2022-06-06 01:40:07
Rating: 5
Comment: Awesome service! I originally took my car to the dealership, but after I saw their quote I decided to get my service done here. They were able to get my car all fixed up in only one day and for less than half the price of the dealership. If I ever need car maintenance I will definitely will be coming back!
Name: J***** W* J******
Date: 2022-03-28 17:09:57
Rating: 5
Comment: The owner Adel met me with a smile and a positive attitude as he looked over my needed repair. He cut to the chase and told me exactly what he was going to do. His reassuring approach removed any concerns I had and that he would provide the quality he spoke of. I would trust him implicitly with any of my future car repairs as well. Satisfied customer!
Name: K**** T***
Date: 2022-03-28 15:14:17
Rating: 5
Comment: Super reliable and customer oriented service for your car. Honest estimate for your service is provided and repairs are done accordingly. Highly recommend.
Name: A*** S*****
Date: 2022-02-26 00:34:54
Rating: 5
Comment: Fantastic customer service and straight forward on prices. They stayed late for me on a Friday in order for me to get my car back the same day. Would highly recommend going here as I will definitely be going back.
Name: J**** P*******
Date: 2022-01-10 20:21:02
Rating: 5
Comment: This shop will be #1 in my book for as long as I’m in Royal Oak! The owner was kind, helpful, and incredibly generous with his time and service. As a young lady with limited car knowledge, I know some repair shops would charge me the premium, but RAC was more than fair and explained my car troubles in a straight forward way. They also went above and beyond to check my tires and fluids. They are the best! Thank you, Royal Oak Automotive Care! 👍🏻
Name: J******* W** F***
Date: 2021-12-17 01:43:11
Rating: 4
Comment: Update: Just a warning that they may not be open right at 9am. I brought my car in again Dec. 2021, and am unfortunately docking a star because they did not open on time. We waited outside for quite a while when we arrived at 9am to pick up the car. There was no note or anything indicating when they would be back. They also didnt answer the phone when we called at 9-9:30am a few other times. Later they apologized and seemed genuinely sorry. They still did a great job on the car at a fair price.Definitely recommend! I brought my car in because I was having problems with the brakes. Another repair shop had told me after 3 minutes of inspection that I needed 4 new brakes. Joe at Royal Oak Auto Care and his worker took a full hour to inspect my car (for free), and rotated my tires while they were at it (also for free). They explained clearly that I would only need to replace 2 brake pads and rotors, and did so later that day in a timely fashion. I feel safer and understand the inner workings of my car much better.I should also add that I tend to be easily confused/intimidated when it comes to car repair, but did not feel so at all here!
Name: M****** C*****
Date: 2021-10-06 21:48:37
Rating: 5
Comment: Royal Oak Auto is great! Ive taken both my cars there multiple times now, and will continue to do so. Adel is honest and not out to charge you any more than he has to. He and his team get the work done fast, right, and hell be straight about whether something is worth doing or not. Theyll be my auto shop from now on.
Name: G*** N*****
Date: 2021-09-21 19:59:16
Rating: 5
Comment: Adel great to work with. Good, fair prices compared to dealer and other local auto repairs I have used in past. I will return with future repair needs.
Name: S**** H****** A**
Date: 2021-09-21 00:04:34
Rating: 5
Comment: Adel cares about the customer, and is fair and will do extra to make sure everything is right. The people at Royal Oak Auto are extremely hard working. This is a great place and location to take your car.
Name: R**** S****
Date: 2021-09-19 20:31:59
Rating: 5
Comment: Just moved to Royal Oak and needed a mechanic. Very glad to have found Royal Oak Automotive Care. Adel & his associates were quick to identify the issue, direct and timely in communication, and got the job done at a reasonable price.
Name: E***** W*******
Date: 2021-09-10 21:12:26
Rating: 5
Comment: Editing review for feedback on more than one visit.2021: I WON’T GO ANYWHERE ELSE, AND YOU SHOULDN’T EITHER. Had a steering shaft coupler issue (considered under warranty for cars under 100k that no longer applies to me). This company fixed my car at a fraction of the dealership cost and was the only local mechanic knew exactly what my issue was without requiring me to come in for a costly quote. Got me in very quickly when I was in a pinch. Meaning this place has an extremely skilled team and actually cares about their customers. A+++Calling other mechanics2019: Super fast and great service!
Name: C**** M*******
Date: 2021-08-31 00:04:57
Rating: 5
Comment: My car is admittedly very tough to work on and many shops won’t take it but they were happy to work on it. Gave a realistic quote and timeline and stuck to both. Very honest about what was happening and kept me in the loop. Also offered some free preventative maintenance to protect the car down the road rather than waiting for it to become an expensive fix.
Name: S**** B**
Date: 2021-08-14 19:11:33
Rating: 5
Comment: Adel and his great group of gents delivered prompt, professional service from start to finish. I was offered water and coffee while I waited, and when I explained the urgency of my situation, they even went so far as to bump me up in the service order and get my car done on a Saturday, which was just absolutely stunning. Very much appreciate these folks. It really is hard to find amazing and honest auto service, but at Royal Oak Automotive we truly have a diamond in the rough. Check em out!
Name: C******** M*******
Date: 2021-07-10 23:22:46
Rating: 5
Comment: Adel is very honest and professional. He tells me what my car needs, and what can wait. Work is always fast and quality. He recently helped me out in an emergency and, without my even asking, fixed and returned my car the same day - when I was happy to wait through the weekend! Above and beyond!! When you have an older car, you need a guy. Adel is my guy. Highly recommend.
Name: J***** C***
Date: 2021-06-17 22:49:54
Rating: 5
Comment: When I moved into the area, I used these reviews to find Adel and Royal Oak Automotive. Ive used him as needed for 3 years now. Adel will tell you how it is, fix whats wrong, and do it for a fair price. He wont do repairs that arent needed, and hell tell you what you can do to not have to come see him so often. Highly recommend.
Name: S****** R******
Date: 2021-05-28 00:11:21
Rating: 5
Comment: I recently moved to royal oak, MI from NY and I was in need for a reliable mechanic who wont rip me off and take good care of my car. You would think most mechanics are honest and reliable but apparently its a big drought out there. Luckily, I found royal oak automotive care and I couldnt be any happier. Adel, the owner is an amazing guy who knows what he is doing. My car was making a weird noise, I couldnt figure out what the problem was. I dropped my car off to him, he called me back with a fair quote and my car was fixed in the next few hours. I believe I have found a reliable mechanic in Michigan and I will continue to benefit from his services moving forward.If you are looking for a genuine, honest and a reliable mechanic, look no further. Stop getting ripped off by fake people out there. Go see Adel and get your vehicle taken care off by a professional.
Name: E****
Date: 2021-02-23 20:47:48
Rating: 5
Comment: Phenomenal service by Adel and his team. Fast turnaround, great prices, knowledgeable with BMWs, and friendly professional service. Will be returning and recommending others to come here for auto repair needs.
Name: D*** U*******
Date: 2021-01-27 15:16:21
Rating: 5
Comment: After being married to an amazing auto technician for 21 yrs I found myself skeptical of anyone working on my vehicle since my husband passed away. Then I was blessed to find this repair shop. I felt very confident in their work as Adele explained what was done. As he spoke I realized he was thorough and fanatical like my husband who was a perfectionist.
Name: A*** W****
Date: 2020-12-15 18:15:53
Rating: 5
Comment: Last week my fiancé’s car wouldn’t start, we got her vehicle towed here and they diagnosed the problem immediately. Long story short, they could’ve charged her hundreds of dollars if not thousands, but instead figured out it was just her car key that had water damage which was causing the vehicles security system to not allow the car to start. I then took my Jeep here for new brakes and rotors just days later, and he let me know that my brakes and rotors did not need to be replaced for at least another 6-8 months. Adel explains things in layman’s terms and is up front and honest about the service level they provide as well as cost. We will 100% be going here for all repair and maintenance needs, I recommend you do too. Thanks again!!
Name: J* M*
Date: 2020-12-08 15:12:50
Rating: 5
Comment: When going to ROAC the first time, my husband John and I had the most rewarding experience ever in our lives going to a auto repair shop. Adel was thoughtful, considerate, kind, easy going, conversational, friendly, and accommodating, among explaining thoroughly everything about any of our couple of repairs that we had. On our 2nd from last visit, he told us that our Ford Freestar was not worth repairing because it could get into multiple repairs and he wouldnt know what he would run into after getting to the 1st problem, with possible transmission plus engine work, so we ended up junking it. He was so helpful and compassionate to our financial situation in that experience, among all others. Adel goes above and beyond the normal friendly auto mechanic that I just cant say enough about him. On my last visit, he helped me out with checking something without charge. If there was a way to give a 10 star review, I would. My husband and I also felt like weve gained a new friend, and even though my husband recently passed away, Ill still call him friend. Thanks Adel for you and your team and your excellent work and service!
Name: A** M********
Date: 2020-11-20 00:34:25
Rating: 5
Comment: Adel is great and he was super helpful. I was buying my first used car and he was giving me advice with the negotiation and an inspection so I could feel confident in my purchase, as well as insight for how to maintain the car going forward. Thank you Adel!
Name: D* .*******
Date: 2020-11-14 19:40:45
Rating: 5
Comment: Adel treating me well. Brakes and oil change were done professionally and in a timely manner. Explained what was being done and why in order to ensure understanding. Would recommend to anyone.
Name: A***** R********
Date: 2020-11-05 14:54:34
Rating: 5
Comment: Royal Oak Automotive deserves ten stars! I am new to town, and didnt know who to call to help with my Jeep. So thankful, Adel and his team were able to diagnose my Jeep within hours and service it. I was surprised how easy the Royal Oak Automotive team made it. I had my Jeep back the same day, it was towed there. Thank you again, I will be back!
Name: D******* D*****
Date: 2020-10-24 12:47:34
Rating: 5
Comment: I was very impressed with RO Auto Care! Adels honesty and sense of humor made what oftentimes is a frustrating experience, an enjoyable one.I dropped off my car and Adel gave me a quote for the evaluation. The next morning, he called to tell me his team had run their tests and that everything looked good. He said that, if anything, I might want to get a high speed wheel balance. He told me I could pick up the car and that he would waive the price he had quoted me, so I could use that $ for the wheel balance.I will definitely bring my car back to Adel when necessary, confident that his assessment will be genuine and fair. Thanks, Adel!
Name: M**** J****
Date: 2020-10-06 23:59:21
Rating: 5
Comment: Adel is so wonderful! He is welcoming, honest, and tries to do right by you. He was very accommodating and flexible when I took my car in, he had it back to me within a day, and I was not pressured into any unnecessary repairs. You wont find a better mechanic!
Name: N*** B
Date: 2020-10-01 16:36:46
Rating: 5
Comment: Adel and his team do quality work with honesty and transparency. I went in to get my radiator fixed, and the guys at ROAC went above and beyond to find me an OEM radiator for my Audi, and even re-surfaced my headlamp covers at no additional charge, just because he thought it might need doing. Needless to say, I cannot recommend Adel and Royal Oak Auto Care enough.
Name: L**** F********
Date: 2020-07-15 17:52:27
Rating: 5
Comment: Always friendly staff. The owner is very trustworthy. I have several family members that take vehicles there for service and we all have about the repair quality. On more than one occasion I or someone else I know have been informed the problem was something much simpler and cheaper to repair than the suspected problem. That is refreshing considering most auto repair shops seem to try and get the most money out of customers that they can.
Name: C*** M******
Date: 2020-06-17 17:35:31
Rating: 5
Comment: Best Mechanic Ever! I went to Adel & He literally got me in & out! While I was there we had a friendly conversation and he told me & SHOWED me what was wrong with my car. I felt as though I was talking to a friend and not someone that honestly doesn’t care whats wrong with my car & just wants my money. I would recommend EVERYONE come here! I’d give this place a 100 star rating if I could. Thank you again! :)
Name: J******* K**
Date: 2020-04-04 21:12:34
Rating: 5
Comment: Definitely recommend for anyone looking for a great shop that can provide top notch customer service. I brought my car in because the A/C wasnt working and Adel walked me through the whole process. Hes extremely knowledgable and definitely stands by his service. Pricing was very reasonable as well! I wont hesitate to take my car to him again.
Name: M***** R****
Date: 2020-03-17 19:09:39
Rating: 5
Comment: Finally - a great mechanic I trust! Adel and his team are reliable, friendly, professional and fair. My car (2007 Honda Fit) had an on-going occasional issue of shaking/stalling out for more than a year. I took to another mechanic in the area twice -- both times paid extreme amounts and the issue was not resolved (though the mechanic said the work they did was needed anyway...ughhh). Royal Oak Automotive found the problem and resolved in the most economical way. Since then, I go to them for everything and have never been disappointed. I recommend them highly. Great guys!
Name: J**** H*******
Date: 2020-03-03 22:34:54
Rating: 5
Comment: Ive brought four different cars to Adel over the years. The shop always delivers on promises, and great workmanship. Highly recommended!
Name: M*** V******
Date: 2020-01-01 04:24:50
Rating: 5
Comment: I have been a customer of Royal Oak Automotive Care for many years. Adel and his team are the best! Adel goes out of his way to help me and fix my cars. Honest and trustworthy are the only words I can use to describe their service.
Name: M****** B****
Date: 2019-11-22 21:31:40
Rating: 5
Comment: Highest praise for Royal Oak Automotive Care. I would recommend to everyone. They have excellent customer service and quick servicing. Fair and honest employees and owner. I believe strongly that they will give you the true solution to your problem without charging for extra fees or unnecessary work. All details were explained to me clearly and in easy to understand terms. I was very grateful for their help and will absolutely continue to use them for all my vehicular needs in the future. Thank you for making my car struggles easier and less stressful!
Name: J** G***
Date: 2019-10-11 14:37:28
Rating: 5
Comment: Adel here was extremely helpful! I was able to get in and get my fixes very quickly and he was informative throughout the entire process. I feel like I paid a very very fair price for what was done and how quickly it was completed. I would highly recommend anyone to come here, you wont be disappointed! He saved the day for me!
Name: S**** B
Date: 2019-08-22 16:37:04
Rating: 5
Comment: I recommended my Grandfather to bring his 1992 Caravan in because his A/C was not working. They treated him great and did great work. Been over a month and A/C is still blowing perfectly cold.I would definitely recommend anyone to go to Royal Oak Automotive Care.
Name: J** P*****
Date: 2019-08-03 15:14:45
Rating: 5
Comment: Great service for a great price! I work for a GM dealer and they beat my employee discount! I was out in less than two hours for a brake repair and that was without having an appointment!! Thanks, Adel!!
Name: R****** J******
Date: 2019-07-09 23:47:36
Rating: 5
Comment: Definitely what I was looking for. They went above and beyond with my service and cost. My car was dropped off and they were able to get it done the same day. Working past closing time just to make sure I have my car for work is definitely worth 5 stars.
Name: E**** J***** A* M*****
Date: 2019-06-20 13:24:30
Rating: 4
Comment: I brought my 2012 Town and Country van in for service. Adel there took the time out to look at the van and then they referred me to a Transmission Shop down the street. I appreciate the time they took to determine what could be wrong with it. I also appreciate thier honesty in telling me to get a second opinion. They did not charge me for the time they spend looking at the van. Also the referral was spot on!
Name: J******* N******
Date: 2019-06-06 16:55:10
Rating: 5
Comment: I will start out by saying, Royal Oak Automotive has restored my faith in auto mechanics.1) I never bring my vehicles to a mechanic because I dont trust them, they are expensive and I prefer to do my own work if Im able and have time to. 2) I never spend the time to leave a review, good or bad, because I never cared to spend the time to do it but these guys deserve a good one.I cant say enough about the service, honesty and integrity I experienced while dealing with Adel and his shop. The have a soul that I didnt know most mechanics had! Knowing that Id be without transportation to work, he provided a loaner, charged me for parts/and materials used and knowing he unfortunately couldnt help with the biggest issue, didnt even charge for their time in diagnosing and time in their best effort in repairs.It was a complicated issue (actually multiple) that they were able to pinpoint down to the engine computer (ECM). Doing their best to keep me from having to go to the Ford stealership for a new factory computer ($), programming ($$), and service charges ($$$), they did their best to get used computers to work, but unfortunately they didnt work. They found and fixed other issues for me and accurately diagnosed the rest.Again, cant say enough. Never thought I would trust a mechanic or have one to recommend to anyone, but now I do. They are the guys.
Name: J S*****
Date: 2019-05-21 13:47:06
Rating: 5
Comment: I have been coming to Royal Oak Auto Care for the last several years and have always been pleased with the service. They are reliable, affordable, and their repairs are done in a timely manner.I was in just the other day for a control arm and ball joint repair. They were able to offer me a better price than the original estimate I got from another repair shop. And when the repair took longer than initially expected (due to a part issue outside their control) they stayed late, well past their normal hours, to finish the job.They really went above and beyond that day and I appreciate all their hard work.
Name: G*********
Date: 2019-05-19 15:43:36
Rating: 5
Comment: My car broke down and I had it towed here. They had it checked out within two hours, called me back, told me what was wrong with it and how much itd cost to fix, and when I called around, nobody else was able to match their price. They had the job done the same day (it was a bad coil and a tune-up). Overall, had were the fastest and most reasonable service Ive seen in an auto repair shop. Id recommend these guys to others, and Ill definitely be a repeat customer.
Name: S**** J******
Date: 2019-05-19 12:04:35
Rating: 5
Comment: I highly recommend Royal Oak Auto Care. Adel was so helpful and knowledgeable. They fixed my car in a timely manner and I appreciated his advice about where to get tires and how since it’s an older car to be careful about how much money I spend on it! I am grateful to have such an honest, reliable auto care center in my neighborhood. I will definitely be a return customer.
Name: g******
Date: 2019-05-18 15:50:20
Rating: 5
Comment: Adel and the crew at Royal Oak Automotive are very friendly and knowledgeable. They fix the cars right the first time they have the best prices in town. This is the second car Ive brought to the shop and I will continue to come back for any auto repairs I may need in the future!I highly recommend Royal Oak Automotive for any automotive related repairs needed!
Name: J***** V********
Date: 2019-04-23 01:30:17
Rating: 5
Comment: Phenomenal service and incredibly fair prices! If youre looking for repairs for your vehicle, look no further cause youve found the right place! I have taken my Jeep Wrangler there twice and have left both times experiencing the BEST customer service. Both same day repairs, even staying two hours late to finish the job. What other place can you go where they are willing to go beyond their normal business hours? If I could give more stars to them, I would. Highly recommend! The owner is exceptionally personable and a superb wealth of knowledge.
Name: A***** K*****
Date: 2019-04-13 16:38:14
Rating: 5
Comment: Quick, efficient, great communication, great at diagnosing and affordable compared to other repair shops. I won’t take my car anywhere else for it’s maintenance needs/ issues. They get it in and out quickly, and keep you updated. They even continued to look at my car well after the closing time. They truly care about their customers and their cars.
Name: E***** K***
Date: 2019-04-03 23:18:37
Rating: 5
Comment: Make sure to call ahead, sometimes they can be pretty busy but theyre honest about it.Fast, fair, reliable work. Adel will explain everything that needs done in detail and show you the parts if its still a little confusing.Its the only place I take my car, l would recommend to family and friends. Adel can fix anything! He got my 195k mile car running and looking good again!!
Name: R***** B
Date: 2019-03-09 21:21:48
Rating: 5
Comment: I cannot stress how honest this place is. I went in last week and he told me when would be a good time so they can devote the time they need to my car. Instead of getting upset like some, i came back and couldn’t be more pleased. For the best expectation of repair turn around, call ahead. Other shops will take your car knowing they are backed up and keep your car hostage, here they are direct and informative. Whatever that was to be repaired, he showed me my parts and the new parts going on. Explained it to a T and was very reasonable in pricing. This place is NOT here to screw you over (like many other shops who use cheap parts and up-charge) they are here for honest work. They will be my go to from here on out and I recommend anyone to try them out. They are great. They made sure my car was safe to drive as my brakes were virtually out. Thank you! 10 stars
Name: M****** S********
Date: 2019-02-18 18:45:32
Rating: 5
Comment: In my humble opnion, this the best mechanic you can find for your car/truck in Metro Detroit.I have been taking my car there a couple times and I can say, that Adel and his team are very knowledgeable mechanics and do their best to deliver the best service. They fix everything as fast as possible and they are also charging very fair prices for their work. Usually I had my car back after a day and the price was always the same as quoted and if not, I was notified in advance with a detailed explanations. Also Adel always takes the time to explain all repairs and diganostics in detail.
Name: D W
Date: 2019-02-14 03:46:46
Rating: 5
Comment: Took my Ford Escape in for repair today. One of a couple issues. Either the starter or ignition issue. Originally diagnosed with a dead starter. Got a call from owner, good news & bad news. Bad news, it’s the ignition & not the starter... good news, it’s cheaper to fix! Made my day. Highly recommend & very fair man. Job well done!
Name: S**** H******
Date: 2019-01-14 23:25:07
Rating: 5
Comment: Excellent service. Hard workers. While putting in an alternator, they found something wrong with my exhaust and repaired it, they did not have to do that. Worked with me on the price. Great neighborhood location I can recommend.
Name: B**** C****
Date: 2019-01-12 20:26:05
Rating: 5
Comment: Whenever I have an issue with my car, I always take it to Royal Oak Auto Care! The staff is super helpful and knowledgable. They communicate very well and always offer fair pricing. You know your car is in good hands when you take it here. Even in urgent situations, they do their best to accommodate you in their busy schedule and will diagnose/fix your car in a timely manner.
Name: A***** R****
Date: 2019-01-12 20:16:03
Rating: 5
Comment: Royal Oak Auto Care is the best! As someone who knows little to nothing about cars I never ever feel like I am being taken advantage of. Ive been taking my car there for several years and they always give me a fair price and fix whatever is wrong right away. Ill never have to take my car to the dealership for anything again. If you live in the area I wouldnt go anywhere else!
Name: R***** A******
Date: 2019-01-09 15:02:29
Rating: 5
Comment: These guys have been great! Super friendly and very professional, and everything that they have fixed on my truck I have not had problems with again. Most importantly they take care of everything in a timely manner! Ill keep going back!
Name: D**** R****
Date: 2019-01-02 18:13:00
Rating: 5
Comment: Ive lived around metro Detroit my whole life and have gone from car shop to the dealership to another car shop and on and on. Honestly youd be stupid to go anywhere else. They give you the best price and do the best work here. Its nice knowing I dont have to figure out where to take my car when something is wrong now.
Name: L** C********
Date: 2018-12-27 15:28:31
Rating: 5
Comment: Have used this shop multiple times over the last few months and I have always been treated fairly, respectfully, and felt like a priority. The owner takes the time to explain the needed repairs and has always had the service completed same day. I highly recommend giving this company your business.
Name: J***** Z*****
Date: 2018-10-29 20:46:56
Rating: 5
Comment: Adell is a man of integrity, he provides great service at a fair price. I disagree with the negative review. If your car needs work, look no further, you’ve come to the right place.Trust me, I’m a lawyer and people distrust mechanics about as much as they distrust lawyers. This mechanic you can trust...
Name: j k
Date: 2018-09-29 16:05:30
Rating: 5
Comment: I recently took my car to Royal Oak Automotive to have my heat fixed. They went above and beyond to make sure that it was working perfectly. They gave me a great deal and Im sure I would have spent more any where else.
Name: M***** B*******
Date: 2018-06-27 19:02:56
Rating: 5
Comment: Very amazing!! Awesome prices!! Goes above an beyond to make sure you are well aware an understand the problem an diagnosis of your vehicle! Would recommend to everyone!! Fast and friendly service from staff!! Hands down best service from an auto repair shop being a female not knowing anything about cars!
Name: C*** W*********
Date: 2017-09-21 17:37:16
Rating: 5
Comment: I have never taken the time to review an auto-repair place, but I would highly recommend this business. Incredibly reasonable prices! In my experience their estimates have been 100% accurate. It is so nice knowing how much Im going to spend. Also, they are so quick with repairs. I have been there twice, and so far they have taken less than 24 hours to complete repairs. They really seem to care, and have earned a new regular customer.
Name: M******
Date: 2017-07-07 15:55:08
Rating: 5
Comment: Excellent service! Trustworthy recommendations & diagnostics. Kind & compassionate interactions. More than fair pricing! Best auto repair location Ive ever been to. I give Royal Oak Auto Care my highest recommendation!
Name: j*** n********
Date: 2017-06-25 01:20:50
Rating: 5
Comment: I moved to Royal Oak 2 years ago and I was very apprehensive about getting someone to repair my car. Im not that savvy with auto repaired and Ive had a couple of experiences dealing with some very dishonest mechanics. I have been here 3 times in the past 2 years and Royal Oak Auto Care has earned my trust. They do great work and seem genuinely more interested in developing a lasting relationship with their customers. I highly recommend them.
Name: W**** A*****
Date: 2017-01-31 22:51:41
Rating: 5
Comment: Recently moved to royal oak and was quoted 550 for a wheel hub repair at other places, but Rotal Oak Auto was far more reasonable. The reviews seen here on Google are so right. Theyre very friendly, helpful, and fast. Ill be returning here for any future repairs
Name: D***** V**
Date: 2017-01-13 19:41:16
Rating: 5
Comment: Ive taken both my wifes and my car here many times over the last few years (they were on Woodward before) - and honestly cant think of any negative experience. No car shop always does everything perfect but these guys try to make sure youre as happy as can be. They re always willing to work with you and never had the belief they were trying to sell me things I didnt need. Honesty to me is more important than anything. Hopefully theyll continue to do well in their new location.
Name: L**** C******
Date: 2016-11-25 14:35:56
Rating: 5
Comment: I first brought my car to Royal Oak Auto Care almost a year ago, when I noticed all the great reviews on Google and hoped they were true. They are! At that time, a local dealership was going to charge me for repair work that, as it turned out, I didnt even need. The mechanics at Royal Oak Auto Care told me exactly what should be fixed, and they did it for a reasonable price. Ive been taking my car there ever since. I was especially impressed when I brought my car in about another problem, and they stayed after hours to finish working on it so that it would completed that same day. And, in addition to that, they cleaned my headlights for free! I feel lucky to have found them.
Name: r*** w******
Date: 2016-11-10 19:37:39
Rating: 5
Comment: I have been a customer with Royal Oak Auto Care for several years now. I highly recommend them, they have always taken very good care of my car. The work, and the service has been of the highest quality, and their prices are reasonable.If you are looking for a place to to service your car, that you can actually trust, this is it!Thanks to you again Adele, and to your staff, for many years of excellence.
Name: G**** S*******
Date: 2016-06-14 13:54:44
Rating: 5
Comment: I was very nervous to try a new auto shop since moving to Royal Oak. I saw they had excellent reviews on Google and decided to try them. Im very happy with the decision and the service I received. They were honest and straight-forward with the issue, and the fix was inexpensive.I also dropped my car off Friday night after hours, and it was ready Saturday afternoon. I would absolutely recommend this auto shop.
Name: J**** A***
Date: 2015-08-31 12:29:24
Rating: 5
Comment: Ive been going to Royal Oak Auto Care since right around when they opened about 5 years ago. They are very transparent, upfront about everything, and do solid work. If something isnt fixed the first time, theyll tell you to bring it back and theyll work on it until they get it right (but without all the typical add-ons and extra labor charges).Addel is usually in the front and gives great service and sounds like hes been around the block for a while in terms of automotive service. I would recommend this place to anyone. The quality of their work speaks for itself, since anytime I need service they are always slammed. Im definitely not their only repeat customer.
Name: H**** J******
Date: 2015-06-20 19:48:07
Rating: 5
Comment: Royal Oak Auto Care mechanics are the most trustworthy and competent in the area. Adel is the owner, and what sets him apart is his level of integrity. He is one of the most honest and generous merchants I have ever dealt with. He will dog a problem until it is fixed - never satisfied with a shoddy job. Their rates are reasonable and the service is very quick. I would never go anywhere else to have my car taken care of. I feel proud to know them.
Name: L****** T****
Date: 2015-06-18 19:30:13
Rating: 5
Comment: Royal oak auto care did a great job on my 2004 VW Passat. VWs are amazing, except when you need them serviced. I was expecting to pay a lot to get the repairs done...this was not the case! They are honest and did the work quickly. I would recommend them, especially if you have an import. I will be returning the next time I need work done on my car!
Name: L S******
Date: 2015-03-20 15:21:45
Rating: 5
Comment: Great service. Thought my car was done for and they fixed it with a quickness and also charged me honestly. $100 to have my car back on the road and working. They started work on it immediately and were extremely helpful.
Name: S**** B******
Date: 2013-07-25 10:25:05
Rating: 5
Comment: Very honest mechanics!! They really spent the time to diagnos the transmission issue I had on my Cherokee. I shopped their quote with area repair facilities and they were the best by far.Ill be back for any other work I need.
Name: B****** L*****
Date: 2013-02-04 15:13:49
Rating: 5
Comment: I was in a real bind when my truck broke down at work miles from home and the repair shop I usually use. These guys got my truck fixed up fast and for a fair price. Staff was very friendly, even popped the hood and showed me the parts that were replaced. I definitely kept their number, its hard to find an honest auto repair shop like this!!
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Name: J***** B****
Date: 2024-02-16 18:18:58
Rating: 5
Comment: Very friendly and knowledgeable shop that goes the extra mile for their customers. Heidi is a gem and the owner Adel strives to ensure every customer has the best experience possible.