Righters Auto Repair

category: Auto repair shop
address: 4200 W Saginaw Hwy, Lansing, MI 48917, United States
Phone: +1 517-816-1235
worktime:
DayTime
Monday7:30 AM–6 PM
Tuesday7:30 AM–6 PM
Wednesday7:30 AM–6 PM
Thursday7:30 AM–6 PM
Friday7:30 AM–6 PM
SaturdayClosed
SundayClosed

site: https://rightersautorepair.com/
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,




Name: N**** H******
Date: 2024-02-13 14:21:37
Rating: 5
Comment: Another great visit on Thursday. Very nice family business. Reliable. Trustworthy. Recommend to friends all the time.

Name: A***** L***
Date: 2024-02-07 04:09:57
Rating: 5
Comment: I appreciate their honesty and explaining mechanical repairs in laymans language. Their diagostics reports are great too. All those I have spoken to have been helpful and respectful.

Name: D**** R*******
Date: 2024-02-06 20:56:58
Rating: 5
Comment: Great oil change. Best Price. Very thorough. Clean. Friendly techs.
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Name: K**** S********
Date: 2024-01-29 20:37:46
Rating: 5
Comment: Righters has always been good about going over everything, including the cost, that needs to be done and whether its urgent or recommended, but theyve never been pushy. They have always done good work on my car. They are also very polite and understanding about my lack of vehicle knowledge. When a problem happens with my car again, Ill be calling Righters.

Name: S***** B****
Date: 2024-01-23 02:26:58
Rating: 5
Comment: Great service! Kevin was friendly, professional, and explained things clearly.

Name: C******** H***
Date: 2024-01-22 19:18:13
Rating: 5
Comment: One of the only places I take my car to in lansing, Justina is always so nice and helpful. I recommend it to everyone in the area.

Name: k** m*****
Date: 2024-01-17 15:45:39
Rating: 4
Comment: Very friendly staff, fast service. Like everything else these days a little pricey for labor

Name: S***** M******
Date: 2024-01-15 16:53:26
Rating: 5
Comment: Great pricing on oil changes. Just had an oil change and they discovered a couple of problems.This was noon. I left my car for repair, Matt took me home, and by 8:06 the next morning the repairs were done! Fast, friendly, knowledgeable, highly recommend.

Name: J*** M*****
Date: 2024-01-10 21:07:50
Rating: 4
Comment: Satisfied with service. Oil change and changed an oxygen sensor. The oil change was about $68 and the rest was diagnostic, part and replacement cost for sensor. Seems like they could discount the diagnostic/replace since I paid them to replace it. My impression was it was pretty straightforward find and fix.

Name: n*** t*******
Date: 2023-12-27 19:57:31
Rating: 5
Comment: This is a first level operation, very progressive from beginning to end. I know repairs are expensive but least you know where you stand with what your facing. Like having a good doctor, confidence.

Name: H****** G****
Date: 2023-12-27 15:47:53
Rating: 5
Comment: Quick and reliable. Trustworthy.

Name: E*** S********
Date: 2023-12-27 05:27:29
Rating: 5
Comment: They were able to fix up a bunch of stuff on my new (new to me) Eclipse. They are very through and do good work. Would recommend!

Name: B***** M*****
Date: 2023-12-26 22:36:35
Rating: 5
Comment: Righters is an awesome and trustworthy auto repair shop!

Name: J******* J******
Date: 2023-12-26 14:49:51
Rating: 5
Comment: Friendly reception, identified trouble areas on my vehicle.

Name: S**** S******
Date: 2023-12-26 13:29:08
Rating: 5
Comment: Drove in for appointment, car was taken inside, back out in 20 minutes. Presented my discount mailer card. Price was excellent. Looks like like life long customer!

Name: J*** P*****
Date: 2023-12-25 15:19:29
Rating: 5
Comment: Extremely happy with the friendly and professional service I have received from Righter’s Auto Repair. Always like to do business with family owned and operated local businesses. Righter’s will treat you right and provide quality service at a fair price.

Name: M**** M*****
Date: 2023-12-18 15:39:39
Rating: 5
Comment: I am always completely satisfied when I go to Richter’s Auto Repair. Work done &/or needed in the future is explained to me so there are no surprises. Justina & Kevin are friendly & knowledgeable. Can’t go wrong getting your car serviced there!

Name: R** A*****
Date: 2023-12-14 17:47:08
Rating: 5
Comment: Very friendly staff, very timely, and very reasonably priced! Will definitely be back!

Name: K**** N*****
Date: 2023-12-12 19:02:01
Rating: 5
Comment: Great people. I just deliver parts there but they are always busy & I have never heard any customer complain

Name: T***** N*******
Date: 2023-12-11 15:26:04
Rating: 5
Comment: I came in early on a Monday because I was told my car had a faulty alternator. They provided a shuttle to work and also were willing to pick me up after and the next day when my car was ready.

Name: K**** B***
Date: 2023-12-05 16:56:19
Rating: 5
Comment: U did a great job thanks.

Name: L**** S*****
Date: 2023-12-05 16:55:12
Rating: 5
Comment: Always great service. Always explains things to me so I understand. Would never go anyplace else. Thank you.

Name: T****** S*
Date: 2023-12-05 15:06:21
Rating: 4
Comment: Very friendly and satisfied with the service I received.

Name: S**** M****
Date: 2023-11-27 15:24:25
Rating: 5
Comment: The Oil change was done pretty quickly. The coupon made the cost reasonable. Staff is very friendly.

Name: N****** D***
Date: 2023-11-24 00:16:33
Rating: 5
Comment: They were all great to work with. Scheduling appt was very easy, they got the car right in and finished timely. Very knowledgeable staff.

Name: D** M*****
Date: 2023-11-23 17:21:42
Rating: 5
Comment: Got the work done on my van in a timely manner

Name: P******* J****
Date: 2023-11-22 17:17:51
Rating: 5
Comment: Very pleased with the communication and service from Righters.Thank you for your outstanding professionalism.

Name: d**** f******
Date: 2023-11-22 16:44:02
Rating: 5
Comment: Had coupon for $49 oil change...got home and invoice was $72 or so. Not what I expected. would I use them again? Yes. Staff was pleasant, service quick. I will pay better attention to special coupons and invoices though.To update.... I got a call back about my previous post.....it was explained to me that I indeed got my oil change special! I misread the invoice! I will still come back and use their services. I only thought I paid the wrong amount! It is great the feedback and attention I received. They do care about the customers!

Name: L*** L****
Date: 2023-11-22 16:43:05
Rating: 5
Comment: Was very pleased with the service at Righters. The staff was very friendly andWilling to help. Glad I found this place.

Name: G****** D**********
Date: 2023-11-11 12:26:37
Rating: 5
Comment: I have been using Righters exclusively now 7-8 yrs. Extremely professional. I have NEVER brought a vehicle back and said its still doing it. Mechanics are excellent, Corey and Scott, and the other first contact people are courteous and knowledgeable. Overall a top shelf repair shop, and they have NEVER become complacent. They continue through training to keep up with the industry. Give them a try, I think youll be very pleased.

Name: R****** A******
Date: 2023-11-08 22:34:29
Rating: 5
Comment: Had a great experience, they were very busy and they kept apologizing. I said i would rather wait and get a good 👍 job done. Thanks 😊

Name: L*** L*****
Date: 2023-11-08 21:08:54
Rating: 5
Comment: Only second time for service and already feel like family. It’s like we are partners to keep my car in tip top shape. Don’t need to look any farther.

Name: A********* A*****
Date: 2023-11-06 15:46:19
Rating: 5
Comment: Great and very friendly staff and they give the best repair prices they get the job done quickly. Took my dodge charger to them about 4 times always do a great job.

Name: M**** M*******
Date: 2023-11-06 15:25:45
Rating: 5
Comment: Took my daughters vehicle in to check out why her front end was shaking. They were quick to get me in for an appointment but also quick and thorough to get back my inspection. Up front and honest about what I needed to get fixed.

Name: j***** p***
Date: 2023-11-02 15:00:22
Rating: 5
Comment: Got a new transmission installed here. Great prices,great service and great employees! Matt is very knowledgeable and great to work with! I highly recommend this place!

Name: J**** F******
Date: 2023-10-30 14:26:22
Rating: 5
Comment: Super awesome and fast with my car repairs. Very helpful to have loaners they can give their customers.

Name: A**** 5**
Date: 2023-10-24 11:56:35
Rating: 4
Comment: Little pricy for tire rotation other than that they did great work.

Name: L****** C*******
Date: 2023-10-20 14:13:25
Rating: 5
Comment: Happy with the service. They got my car in for service quickly. They even stayed late to finish the job.

Name: R*** D*********
Date: 2023-10-16 14:58:04
Rating: 5
Comment: In and out fast for the oil change and they provided video documentation of the issues found upon inspection. I have never experienced that level of transparency before, definitely will go back!Edit: went back a couple more times for a rear main seal replacement, alignment, tensioner pulley replacement, suspension work, complete driver seat motor and track replacement, transmission flush and more I’m forgetting….all went great in a timely manner with updates along the way! Glad to have found a shop that’s trustworthy and n close to my house to boot! A+++

Name: H**** D
Date: 2023-10-11 18:06:54
Rating: 5
Comment: Straight to the point, seem quite honest and trustworthy especially compared to some places in town, friendly and actually listen. Good at communicating their services and inspections. 10/10 would recommend.

Name: E*** M*******
Date: 2023-10-09 02:24:40
Rating: 5
Comment: This place was great. And it is conveniently located adjacent to Lefters Auto Repair.

Name: A* W********
Date: 2023-10-05 15:17:51
Rating: 5
Comment: Great team effort here, as always!

Name: C***** T** E*********
Date: 2023-09-21 21:17:43
Rating: 5
Comment: Kevin and Justina were top tier in assisting me and helping me get what I needed done for my truck I received frequent calls and updates about service which gave a lot of Peace of mind. Ill be bringing my work truck back for further repairs in the future thank you Righters.
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Name: S***** W*****
Date: 2023-09-09 16:56:44
Rating: 5
Comment: They replaced my transmission lines had a small leak still after they replaced them had to have the new lines replaceed again because the first set the connection to the radiator on the new line was bad and the warranty they give you on the service covered the issue. Very friendly and professional about what was needed to be done. Very happy with there service.

Name: L**** M******
Date: 2023-09-07 22:04:01
Rating: 5
Comment: Probably not the cheapest around. But I trust these guys to get my car repaired in an affordable timely matter. They certainly treat their customers like family. I very much appreciate this place. Kevin did a great job keeping me up to date on my vehicle as well.-Larry

Name: J*** P*****
Date: 2023-09-04 15:51:52
Rating: 5
Comment: Good job.Fair price.On time .

Name: E* D****
Date: 2023-09-04 14:30:27
Rating: 4
Comment: Great service, very detailed, had car back the next day

Name: M******* D****
Date: 2023-09-04 12:38:56
Rating: 5
Comment: Thanks for the oil change. As always they provide that personal touch. They build relationship with you and your vehicles and the technician Kevin is the best!

Name: g***** b****
Date: 2023-08-23 17:11:34
Rating: 5
Comment: I bring all my vehicles to this place. And they are a 100% done correctly.... Im one of the reasons they stay open. Because I give them a lot of business...😂🤣😅

Name: A***** O********
Date: 2023-08-22 20:51:11
Rating: 5
Comment: Very fast and professionalHad no problem getting an appointment for the next day

Name: W**
Date: 2023-08-15 16:44:26
Rating: 5
Comment: My visit was for an oil change. It was pleasant and quick.

Name: L**** K******
Date: 2023-08-15 15:35:49
Rating: 5
Comment: Done a good job. Took care of it quickly.

Name: T** T******
Date: 2023-08-04 18:03:18
Rating: 5
Comment: New to the west side. Friendly staff. Great addition to Delta Township

Name: R**** R****
Date: 2023-07-25 15:32:44
Rating: 5
Comment: Friendly and knowledgeable service staff and mechanics.

Name: T****** W*****
Date: 2023-07-20 13:10:38
Rating: 4
Comment: Righters is prompt, professional, and very reasonably priced! They are definitely Right my service needs.

Name: O***** R*********
Date: 2023-07-18 14:59:13
Rating: 5
Comment: I am very glad they did an inspection because they found my power steering fluid was very low and topped it off for me. They also found a few other things for me to take care of that I was unaware of. Thank you.

Name: A****** M******
Date: 2023-07-13 16:35:27
Rating: 5
Comment: Such a great group of people. I’ve had my vehicle there a few times now and every time they have been absolutely fantastic. They haven’t tried to sell me work I did not need. They showed me other issues that needed to be addressed and their communication is on point. Truly one of the best shops in the Lansing area.

Name: C** R*****
Date: 2023-07-04 14:26:19
Rating: 5
Comment: Friendly Professional Trustworthy.. knowledgeable of all make and models from foreign to domestic. Price is right on point and where it needs to be! 6 🌟 out of 5!! I recommend this place!

Name: S******** P****
Date: 2023-06-29 16:37:38
Rating: 5
Comment: My car needed several repairs. Mostly age related. The mechanic did a thorough job from head to toe making sure everything was checked. Since Im giving this car to my son, I needed a reputable repair shop. I got more than that. I was given a breakdown of what repairs were safety issues down to those that could wait. The work is guaranteed as well. Cost was comparable locally and from the start, the communication was fantastic. No hidden surprises. It was such a great experience that going forward, Righters is the only auto repair shop well use. Thanks Justyna!! We appreciate you and the mechanic who took care of us!!

Name: A****** R****
Date: 2023-06-29 16:22:26
Rating: 5
Comment: Kevin and Justina were amazing and thank you to the technicians for their thorough diagnostics and repairs.

Name: c****** g****
Date: 2023-06-29 01:25:58
Rating: 5
Comment: Very professional in their service. Significantly Less expensive than other service entities. I highly recommend them for servicing your vehicle.

Name: Y****** h**
Date: 2023-06-26 23:11:08
Rating: 5
Comment: Quoted me about $400 less than the previous repair shop, and found a major repair that needed attention, also missed by previous shop! Now, finally getting an honest answer and business! Thank you and I’m grateful to know that I can return for more honest business without hesitation

Name: K*** S******
Date: 2023-06-21 14:20:35
Rating: 5
Comment: Amazing people! They dont try to nickel and dime you.. In fact they actually threw discounts my way without even asking! I will be returning with all of my vehicles in the future!

Name: T***** G*****
Date: 2023-06-20 18:44:03
Rating: 5
Comment: Had a great experience with Righter’s. I dropped my car off on a Sunday, worked with Kevin via phone calls and text to get my work truck back up and running. I had a very pleasant experience with this organization.

Name: l**** l***
Date: 2023-06-13 22:19:14
Rating: 5
Comment: Righter’s is the place to go if you need any kind of repair or maintenance work done. The staff are so friendly and help you along the way. Justina at the front front desk is the best! 10/10 recommend

Name: R**** W******
Date: 2023-06-08 22:07:32
Rating: 5
Comment: Small business but clean and excellent customer service. Will return and have already recommended this place to others. So thankful a co-worker told me about it. Also love the fact that it’s 5 minutes from my home.

Name: G**** f** R**** A
Date: 2023-05-30 15:26:15
Rating: 5
Comment: My jeep was running rough, So I brought it in and crew was very friendly and professional. They let me know the estimated repairs. ThroughText , Great communication and FastService. Very satisfied.

Name: M****** B****
Date: 2023-05-23 15:13:43
Rating: 5
Comment: Kevin and Matt were great to work with. From scheduling, the inspection and ability to approve work online, everything was quick and the communication was great. I’m happy with the work done on our vehicles and will use again in the future.

Name: j*********
Date: 2023-05-22 16:22:53
Rating: 5
Comment: Had brake fluid and power steering fluid flushed, did a great job fast friendly service. Would highly recommend.

Name: E*** A****
Date: 2023-05-19 18:01:12
Rating: 5
Comment: They were so kind and patient with us! Their full vehicle inspection is the most detailed report Ive ever seen!!!! With pictures and comments included. I was so impressed!

Name: N**** M******
Date: 2023-05-15 15:26:21
Rating: 5
Comment: I sat and waited for a while, then very soon I was told my job was done. There was a discount - how nice! So I paid the balance and left. Thanks!

Name: J** A*****
Date: 2023-05-11 17:08:36
Rating: 5
Comment: Had a great first visit to Righter’s auto repair.. Bell was my service..professional and friendly.. Righter’s send me photo of the condition of the bad parts on my vehicle, so I could see it as it looked on the vehicle… never had that kind of service from other places… the pricing were as quoted and repairs were done in a timely manner..this is my new go to repair facility.. highly recommend to everyone who needs repairs done on their vehicles.

Name: M****** V******
Date: 2023-05-01 15:22:25
Rating: 5
Comment: Excellent customer service and thorough job with inspection and repair. They went above and beyond to help. Just a little overpriced for parts (compared to the cost you can buy at any auto supply shop). Will continue to bring my vehicles here and recommend others.

Name: C***** S**** P****
Date: 2023-05-01 14:30:53
Rating: 5
Comment: Amazing experience, gave me every little detail on wants wrong with the vehicle. Should really take your vehicle here! The workers there super nice and understandingWill be coming back again!

Name: J*** D***
Date: 2023-04-24 20:08:20
Rating: 5
Comment: Also replaced 2 wheel hubs & bearings. Repairs were done in one day. My car handles like new. So pleased with the friendly and professional staff. They explained everything. The bill was very reasonable for what was done. Richter`s is my go to place for car repairs from now on ;)

Name: T*** N*****
Date: 2023-04-24 16:10:04
Rating: 5
Comment: Despite several other mechanics not being able to solve my issues,Righter figured it out . They did a complete overview of my classic car as well. They provided photo analysis of my car. Having a older vehicle, Im very cautious of who I let look at my car. They have earned my complete trust!

Name: S**** S****
Date: 2023-04-19 18:40:38
Rating: 5
Comment: Righter’s got me taken care of and back on the road super fast. I was shocked they were able to get my car not only looked at but fixed and ready to pick up the same day. It’s hard to find service like that now-a-days. 10/10 would recommend. I’ll for sure be coming back to them for any car related issues.

Name: J**** D******
Date: 2023-04-19 00:24:33
Rating: 5
Comment: These guys are just awesome. My truck “acquired” a leak so I took it in that afternoon and they informed me of the problem before end of day (bad water pump). When they ordered it - back ordered! Guessing they have good connections because they found one and had my truck done and ready to pick up that next afternoon.Thanks again….always worth the trip!

Name: D**** �***** B g***** B
Date: 2023-04-10 13:37:18
Rating: 5
Comment: I called the minute they opened and they said to come right in. I got there shortly before 8am and they had me out less than an hour later. I had tried to change the brake fluid myself over the weekend and had let air into the brake lines. They replaced the fluid and got them performing 100%. All for less than $70!

Name: M*** L****
Date: 2023-04-05 17:24:33
Rating: 5
Comment: The techs, manager and team were polite, non judgemental. Even tho I was over due for a oil change. They checked the various systems and offered advice. I will return!!- One Very Happy Woman

Name: S**** D***
Date: 2023-03-31 17:13:14
Rating: 5
Comment: Great people, easy to work with and quick repairs! They keep you posted on everything theyre doing.

Name: E***** E*******
Date: 2023-03-24 03:39:33
Rating: 5
Comment: Great Business. Been going to Righters for years They take good care of your car. Will give you a loader car to drive if needed

Name: A P**
Date: 2023-03-21 19:45:13
Rating: 5
Comment: I love this place to bring my car to. People are honest. Sometimes when a woman brings her car someplace some men think we must be idiots about everything especially taking care of our car. That’s all I ask is to be honest to me because what goes around comes around. I’d hate to be in your shoes when judgement day comes. I will always bring my car to Righters. Great people.

Name: S**** C********
Date: 2023-03-14 15:52:52
Rating: 5
Comment: Service was beyond my expectations. Very thorough. Especially appreciative of before and after pictures! Friendly, hardworking staff. Will definitely continue coming to Righters for my auto repair and service!

Name: N*** F******
Date: 2023-03-09 17:13:26
Rating: 5
Comment: There in no hurry to get back with you.. Update so after further review they did call back it was my POS phone no flag on the play good people for sure.

Name: M*** J******
Date: 2023-03-08 20:22:37
Rating: 4
Comment: Professional, and helpful. Work was done timely, and for the quoted price. (Not cheap, but financing readily available.) I would recommend them.

Name: A****
Date: 2023-03-07 15:23:37
Rating: 5
Comment: Clean, fast, friendly...went in for oil change...got out quick...will use again

Name: W**** S******
Date: 2023-03-06 15:42:11
Rating: 5
Comment: I was very happy with the service. I made an appointment for an oil change and wanted to schedule having my brakes replaced and they did both the same day.

Name: R***** T*******
Date: 2023-03-03 22:18:30
Rating: 5
Comment: Matt really went above and beyond he told me everything that was going on with my vehicle repaired what I asked and I was able to have my vehicle back in two days!!

Name: J**** B*****
Date: 2023-02-22 16:47:55
Rating: 5
Comment: All is well — my schedule was accommodated and staff was very courteous. Thanks.

Name: T****** A*******
Date: 2023-02-15 17:23:09
Rating: 5
Comment: First time going to them, on Saginaw. Great service over all. I will definitely be going back. Both places have been good to me. Thank you so much righters.

Name: S***** W********
Date: 2023-02-15 16:31:07
Rating: 5
Comment: They were quick in their service and worked around my work schedule!

Name: T*** L******
Date: 2023-02-08 16:57:54
Rating: 5
Comment: Righters is a place that takes do it once seriously. I’ve used this shop twice now. And they were quick. And effective. my car drives night and day better. And I’ll continue using righters for future repairs

Name: J**** W****
Date: 2023-02-02 17:57:10
Rating: 5
Comment: After having a terrible time with another shop, Justine and Matt understood my frustration and took my car immediately to fix the issue! They were very kind and reasonably priced!

Name: A*** S**********
Date: 2023-01-31 16:26:37
Rating: 5
Comment: Ive taken my car to Righters a few times now. They are always extremely professional, courteous, and communicative. I know I can trust them to do a good job.

Name: D**** W*******
Date: 2023-01-25 14:26:23
Rating: 5
Comment: I felt i was treated fairly and they performed as expected. would recommend and bring other vehicles to them.

Name: K**** S******
Date: 2023-01-17 15:49:17
Rating: 5
Comment: My experience was first class and I have nothing but praise for this company. I went in for an oil change and I had a question about a steering problem. As I sat in the waiting area, Justina came over to show me my air filters. They were both filthy, especially the cabin filter which I didn’t know existed. I was given the option to replace one, both or neither. Shortly after, I was taken to the garage to see the damage in my suspension that was causing my steering problem. I was also informed that one set of breaks was nearing replacement measurements. Justina and the mechanic provided all of the information I needed to make a decision.My wait time had unexpectedly become much longer, so they offered me a ride home. A very kind young man that was working with Justina was available to take me home.I would recommend this business to everybody, but especially to those who need to get more more reliable information in order to make decisions regarding their vehicle.

Name: T** H
Date: 2023-01-12 03:30:47
Rating: 5
Comment: Wonderful service and fair price for my engine repair. They kept me informed thru the whole process. They are my new shop for my 5 vehicles.

Name: M*** K************
Date: 2023-01-11 19:06:21
Rating: 5
Comment: They provide a great itemization of work needed now and what will be needed. This includes pictures etc. Good service at a fair price.

Name: S***** O* J****
Date: 2023-01-11 12:08:14
Rating: 5
Comment: Excellent, professional, friendly - I bring all my cars here!

Name: C***** H*****
Date: 2022-12-27 16:23:17
Rating: 5
Comment: Had an oil change. Was in and out within 20 minutes. Staff was very friendly and accommodating. Will be using Righter’s again!!

Name: t*** s******
Date: 2022-12-15 18:24:26
Rating: 5
Comment: Everything one there is great good place to go get your vehicle fixed everyone had smile on there face

Name: V****** C*******
Date: 2022-12-09 01:01:00
Rating: 5
Comment: Received an oil change offer in the mail from them and took advantage of the deal. They were relatively busy (most likely due to the flyer) but handled everything very professionally. Justina is a wizard on the phone and dealing with customers in person. Also, there was an elderly gentleman there at the same time as I in the waiting area who had things he knew were going wrong on his vehicle and asked to speak to the technician 1-1 about them. Despite being overwhelmingly busy, the technician took the time to listen to what the man had questions about and explained everything thoroughly. That element of service really stood out to me. I’ll definitely be going back to this shop.

Name: D** A**** L*** H****
Date: 2022-12-05 19:28:35
Rating: 5
Comment: Very accurate and conscientious in doing the work that needed to be done as well as offered support in maintaining the vehicle.

Name: T*** K***
Date: 2022-11-29 16:05:28
Rating: 5
Comment: Always excellent service from the moment you walk in the door. If your looking for an honest repair establishment then look no further!

Name: G*** M****
Date: 2022-11-29 15:39:29
Rating: 5
Comment: The service was excellent and fast. My car was done the very next day. Best place around and honest people.

Name: C***** B******
Date: 2022-11-21 22:50:27
Rating: 5
Comment: When everyone wanted to make me wait a week, they found time to get me in ASAP. Beyond thankful.

Name: O*** S****
Date: 2022-11-17 21:52:22
Rating: 5
Comment: Staff was prompt with communication and detailed in diagnosis. The repair itself has proved to be quality work as well. Highly recommend.

Name: J**
Date: 2022-11-16 16:36:56
Rating: 5
Comment: Your staff gracefully escorted me through a potentially sticky situation with some (brand of) brake parts that failed. You honored the warranty from work done last year and recently. I know I can always count on you and that’s why I am a long time customer. Thank you for all of your hard work!

Name: B*** R*********
Date: 2022-11-09 17:20:59
Rating: 5
Comment: Great customer service. Full vehicle inspection with pictures and video is really helpful.

Name: C****** P*******
Date: 2022-11-07 00:07:41
Rating: 5
Comment: Repairs were quick and efficient is the cleanest garage Ive ever been in. Witch tells me they care .Price ??

Name: K**** S******
Date: 2022-10-25 14:24:31
Rating: 5
Comment: I went in for a quick oil change. I didnt realize how much cheaper than the other oil change places they were! About thirty dollars cheaper for a full synthetic oil change than the dedicated oil change places. Plus, they have real mechanics checking over your car in case there is anything that needs attention. They told me my battery was going bad. It probably would have stranded me during the first snow fall of winter. But, I went and got a new one and I will be set for the winter. Thanks Righters!

Name: z****** b****
Date: 2022-10-24 01:53:42
Rating: 5
Comment: Best, honest place to get your car serviced. They do quality work, the price definitely reflects it too.

Name: T****** R*** (****
Date: 2022-10-17 14:24:36
Rating: 5
Comment: The best mechanics and service hands down. I don’t take my vehicles anywhere else.

Name: C****** S****
Date: 2022-10-12 12:51:04
Rating: 4
Comment: Friendly professional staff. Timely. Clean store inside and out. I will definitely come back and use them again. Good service.

Name: J*** K*******
Date: 2022-10-11 12:11:00
Rating: 5
Comment: Heater and A/C blower motor replaced.Im very satisfied with their service, communication, and details.Ill call them again and again when my vehicle needs attention.

Name: J**** V******
Date: 2022-10-10 14:31:07
Rating: 5
Comment: Inspection was great not as fast as I would have liked and they apparently dont work weekends

Name: R** R*********
Date: 2022-10-06 15:24:58
Rating: 5
Comment: They did a great job. The explanation of repairs needed was very detailed. The pictures of everything that was inspected was incredible.

Name: s**** p*****
Date: 2022-09-26 22:54:15
Rating: 5
Comment: Dropped my wife’s vehicle off for a 4 wheel alignment and had the best experience I’ve ever had in such a long time! Justina was the service writer I dealt with during this service and she was very professional and we had some great conversation! The shop environment made me feel very confident I had made the right choice!I would highly recommend this shop over any of the various service shops in the area!

Name: L****** F***
Date: 2022-09-01 17:30:21
Rating: 5
Comment: Always amazing! 100% recommend. Great customer service. Korey is the best!

Name: r** c***
Date: 2022-09-01 16:06:18
Rating: 5
Comment: Service is great! They got the wife’s car in and out on the same day I called, for a complete brake job. When it was done they even picked her up to get it!

Name: A*** R*****
Date: 2022-09-01 10:12:32
Rating: 5
Comment: Matt and his Techs did a great job and pricing was in line or cheaper on new tires and alignment. Oil change and brakes are next!

Name: K*** S****
Date: 2022-08-24 23:47:05
Rating: 5
Comment: Great customer service! They were honest about the issues with my car and I couldn’t be happier with how it’s running now!

Name: A** H***
Date: 2022-08-22 14:23:40
Rating: 5
Comment: Righters service was amazing. Good communication, quick turnaround and great advice. Auto repairs are never fun, but Matt and his team were reliable and trustworthy.

Name: V***** E S******
Date: 2022-08-17 12:26:52
Rating: 5
Comment: Righters replaced a warranty part and am pleased with the results. Will continue to go to them for my automotive issues and their expertise.

Name: T*** B*******
Date: 2022-08-05 14:41:47
Rating: 5
Comment: New to area, first time using them. Brought 2 vehicles in for service. They did a great job. Awesome communications, professionalism and job was done great. Highly recommend

Name: B****** F******
Date: 2022-07-28 16:47:26
Rating: 5
Comment: Staff here is incredible & prices are fair! Very efficient & always a great experience! Thanks :-)

Name: B**** F******
Date: 2022-07-26 15:56:38
Rating: 5
Comment: Righters is one of the best auto repair shops and have worked in all 3 of our vehicles! They are fair, fast and accurate with diagnostics and repairs. If you desire fast, friendly and affordable services, bring your vehicle or vehicles to Righters!

Name: R*** H******
Date: 2022-07-26 14:34:07
Rating: 5
Comment: This is my second time using Righters Auto Repairs services. They are truly professional, very personable, respectful, responsible, and very prompt. They go over and above to provide great customer service. Theyre the greatest by far,! Wonderful workmanship! May Gods blessings be upon this business.🤗 Special thank you to Bell!

Name: R***** B*****
Date: 2022-07-21 21:12:27
Rating: 4
Comment: Love the people! However, didnt get the tire rotation I also requested. I think they forgot. But I will still continue to use them. We really trust their work.

Name: G S****
Date: 2022-07-14 16:37:45
Rating: 5
Comment: I took my vehicle here after receiving a free inspection elsewhere. Half the work recommended at the other place was unnecessary. Righters provided a thorough inspection and provided a detailed report on recommended repairs. Even after paying for the inspection, I was money ahead on the repairs performed. The staff were friendly. I wouldnt hesitate to recommend this place.

Name: G*** F*****
Date: 2022-07-05 15:22:42
Rating: 5
Comment: The technician with whom I worked communicated well with me over the phone and through texts. She sent me a detailed list of the repairs my vehicle needed, gave me options, and didn’t pressure me to get services I could not afford at the time.

Name: B** M*****
Date: 2022-07-01 20:45:48
Rating: 5
Comment: Friendly, knowledgeable staff. Fair prices. Fast work. I highly recommend.

Name: T*** B******
Date: 2022-06-22 17:22:35
Rating: 5
Comment: Great experience as they fixed a sway bar issue with my Ford. Would highly recommend and I will be back!

Name: S***** F*******
Date: 2022-06-21 16:50:39
Rating: 4
Comment: Quick and professional service. Been using Righter’s for years (both at the original location and this new satellite) and have never been disappointed.

Name: Z** W******
Date: 2022-06-21 13:03:11
Rating: 5
Comment: Fantastic, prompt service. Their diagnostic inspection was very thorough and included photos/video. I have a much better understanding of my vehicle and the repairs it needs. Would recommend!

Name: B**** S
Date: 2022-06-14 14:27:06
Rating: 5
Comment: Excellent service. I put a lot of miles on my car and, since theyve arrived, I use this shop exclusively.

Name: S**** K***
Date: 2022-06-01 22:17:16
Rating: 5
Comment: Pleased with all of the people that had a hand in my experience. I’ll return to Righters for future auto repairs.

Name: r**** h****
Date: 2022-05-26 16:26:48
Rating: 5
Comment: The people here are fantastic,very knowledgeable about cars, and the prices are reasonable. I would recommend it to my friends and family.

Name: C*** V*****
Date: 2022-05-25 15:29:51
Rating: 5
Comment: Had to have a 100,000-mile service for my Lexus ES350 and the front brakes. Righters did a diagnostic service and gave me a shopping list of recommended repair work with the costs. All service and repair was done well for the agreed price, i.e. there were no surprises or pressure to more than agreed upon. I highly recommend this shop. Thanks Righters for a great job done well.

Name: G****** R*****
Date: 2022-05-24 19:35:39
Rating: 5
Comment: Very professional and transparent in my repairs. Something not easily found now days. Worked with my budget and even gave me a loaner to drive while they repaired my car.

Name: B***** M*****
Date: 2022-05-11 15:23:30
Rating: 5
Comment: I went to them for wipers to check them out because they were a new place...service was fast and done in the rain! Ive had a couple oil changes also. I like it! Will be back for more service!

Name: D****** D****
Date: 2022-05-09 23:46:47
Rating: 5
Comment: Knowledgeable service providers. Compassionate and timely service. The services have made a wonderful improvement in my vehicle. Great job!

Name: D**** R***
Date: 2022-04-30 01:48:25
Rating: 5
Comment: Drop off was easy. The inspection report was thorough with pictures. Safety concerns were stared. The staff was incredibly knowledgeable and helpful. I would bring my car here again.

Name: s***** g*******
Date: 2022-04-26 16:05:29
Rating: 5
Comment: Matt and his professional staff went through my vehicle with a fine tooth comb, and conveniently drove me before checking out my car. Great service.

Name: S**** H*******
Date: 2022-04-25 16:13:52
Rating: 5
Comment: Went to get tires at discount tire and discovered my steering stabilizer was dragging. Righters was able to get me in right after I finished up with my tires and fixed it and was able to do an alignment as well! All last minute as well! They have great prices. Have knowledge with lifted vehicles (a plus as most shops hate working on lifted vehicles) I will definitely be going back!

Name: B*** C******
Date: 2022-04-24 14:38:30
Rating: 5
Comment: They repair your auto right the first time and I have total confidence that they will back up their work.

Name: B**** O********
Date: 2022-04-14 16:33:48
Rating: 5
Comment: These guys got my car and got the job done I won’t go anywhere else. Muffler man has completely lost me to a great business. Fast and efficient service and my car drives like new again couldn’t be any happier. Thanks guys

Name: M******* R****
Date: 2022-04-13 16:28:54
Rating: 5
Comment: This was my first time at Righters. It was for an oil change & tire rotation. Everyone there was courteous & friendly. My car was taken in immediately & finished in under an hour. I was able to wait for it inside in a comfortable & very clean setting.I intend to go back in the future. 😊

Name: D****** S******
Date: 2022-04-05 16:03:56
Rating: 5
Comment: The gentlemen at this repair shop were courteous and answered all of my questions. They explained to me the problem and showed me the replaced parts when I requested to see them. The owner worked on my vehicle personally and told me to come back to recheck the engine codes. I like this auto repair shop!

Name: S*** B******
Date: 2022-03-31 17:56:58
Rating: 5
Comment: Did a full inspection on the jeep I just bought, told me everything that was wrong, sent over pictures and explanations of things that needed to be fixed. Then got it fixed in just a day for me. 10/10 stars!! Great team!

Name: D***** D***** -********
Date: 2022-03-31 17:20:38
Rating: 5
Comment: The Employees Went above and beyond to help with my car repairs and went over the inspection report prior to Fixing it and that meant alot my safe was their top concern.Defientlly recommend them to anyone needing repairs.

Name: P*** R****
Date: 2022-03-02 14:00:15
Rating: 5
Comment: Thursday afternoon - 5:pm - I decide that I need to have a professional intervene with my vehicle. I dont know anyone to call so I do a search for auto repair near my house..and am looking for one where I can book online. Righters for the win!Got a call back in 5 minutes and had the truck in the next morning. I told them what the problem was, what I think caused it, and they listened to me.I was wrong. They were right (Righters..I see what they did there). Plus, they completed a great inspection showing me things (via photos..what a concept instead of...hey..well, you gots a leak over there..) that needed 1) immediate attention and 2) other stuff that was definitely wrong but could probably wait.Had the truck back, fixed, in an appropriate amount of time. Loved getting the texts from them with updates.Great service. Use them! (But not too much so I can get in to get my other stuff fixed).

Name: E*** T****
Date: 2022-03-01 16:21:56
Rating: 5
Comment: I regularly have my 2 vehicles serviced and repaired at Righters. I always get fast, affordable and professional help from everyone involved. Im very happy with Righters. Eric Tomal

Name: C*** D********
Date: 2022-02-24 23:52:02
Rating: 5
Comment: I had a blown head gasket on a Ford diesel motor. This was a huge project and the team at Righters knocked it out of the park. Korey and his staff are very honest welcoming and will do their best to get you in and out in a timely manner regardless the size and scope of work needed. I highly recommend this repair shop! Keep up the good work guys and gals!

Name: M****** G*******
Date: 2022-02-21 20:15:00
Rating: 5
Comment: They got me in quick and out quick. Even gave me a ride home when I dropped off my vehicle. Great service!

Name: F***** M****
Date: 2022-02-11 17:32:23
Rating: 5
Comment: While driving my dash board started dinging and a battery symbol popped up. I called Righters and they told me to drive it straight there so I did this was around 1:30pm. They told me my alternator was bad after looking it over. At 4:30pm the same day I got a call saying my truck was done. My wife’s vehicle is now driving like new again as well after having it serviced. Everything was hassle free and quick.

Name: M**** S*******
Date: 2021-12-17 20:40:54
Rating: 5
Comment: I had alot of work that needed to be done with my car and they were able to get it all done within just a few days. I was very pleased with my overall experience!

Name: C***** H***
Date: 2021-12-14 00:35:46
Rating: 5
Comment: Fantastic service! The guys that helped me were very professional! Battery light came on and multiple lights on dash when driving. Van died after I pulled in. Needed new alternator, belt and battery. When inspecting the engine they found I was leaking coolant and had a crack in the radiator. So thankful they took the time to look everything over for me. My van is a 2008 with only 72,500 miles on it. First time I’ve had any repairs to van. They didn’t overcharge. I will bring my vehicle back to them if I ever have anymore issues! Highly recommend!!!

Name: Y****** M******
Date: 2021-12-13 13:25:25
Rating: 5
Comment: Nice and professional team.. I was desperately looking for someone to fix our car the same day and they did it. 100% recommend.

Name: T***** C******
Date: 2021-11-22 16:43:36
Rating: 5
Comment: When they called me back with the quote, pointed out something the Ford Dealership didn’t even mention. Their honesty won me over!! Great customer service too!!

Name: W*** H***
Date: 2021-11-05 16:17:42
Rating: 5
Comment: Was passing through town, stopped by on short notice. Called maybe 10 other shops and Righters was a life saver being able to take me on short notice. Stopped in because right tire was shaking on the high way. I was seen by Ronny who was very professional and gave me clear expectations from the beginning. Shop lools great, clean and service is professional. I was also helped my Matt and Ken whos expertise helped get my taken care of. The service and knowledge here is top level. I felt comfortable and Im good hands. Serive was reasonably priced and well worth your time. Big thank you to everyone there for getting me back on the road. 10/10 would do business with again.

Name: E*** N*****
Date: 2021-10-20 17:29:12
Rating: 5
Comment: I have had semi major repairs done on two different occasions at Righters, and overall I am impressed at the level of custome care and attention to detail. Highly professional. Not treated differently for wearing a mask either! I will be a loyal customer of Righters as long as I live in the area!

Name: C****** B****
Date: 2021-10-01 21:14:04
Rating: 5
Comment: They did a good job!!! They honored competition pricing and I was very pleased with the work performed on my vehicle. The customer services as great! My vehicle was ready in a timely fashion! Not to mention they gave me a ride home until the brake job was done and offered to come and pick me up. I definitely appreciate them and definitely will go back!!!!

Name: T** W*** E*****
Date: 2021-10-01 15:12:40
Rating: 5
Comment: Very professional and friendly. They were upfront and honest about what repairs were needed. Will definitely come back.

Name: a****** f***
Date: 2021-09-09 02:17:55
Rating: 5
Comment: They were very professional, thorough, and fast. Most importantly, they made sure they didn’t make me feel like an idiot for letting my brakes get as bad as they did. 10/10 would recommend 😄

Name: K******* P****
Date: 2021-09-03 20:35:22
Rating: 5
Comment: I just got an A/C repair done at Righters Auto Repair, and I could not be happier. I was able to make an appointment so the free inspection could be done when it was convenient for me. They gave me a quote and then had time to do the repairs right then, including finding and getting the parts. And then the repair ended up costing $300 less than I thought it would!!!In the 1.5 hours I was there, I met and chatted with two other extremely satisfied customers. You need to go there when your car needs repairs!

Name: C***** K*****
Date: 2021-08-19 16:21:40
Rating: 5
Comment: Great service, spotless work area.I felt like I was visiting Mr. Cleans residence.Everyone was friendly and polite and clean.Josh came to my broken down Jeep and told me to have it towed in and he would start on it tomorrow.Corey called me the next morning gave me the repair details and said it would be ready in a couple days, it was.As pleasant as a new clutch and helping parts can be, the staff was wonderful.Highly recommended. Very neat, tidy and clean. Thanks Crew, I cant remember the guys name who checked me out was awesome too.Cathie Collins

Name: F**** C*** M*****
Date: 2021-08-14 16:38:40
Rating: 5
Comment: Professional and trust worthy staff. They send pictures of my vehicle that they found wrong so dont have to second guess what they are repairing.

Name: A***** C********
Date: 2021-08-05 16:02:01
Rating: 5
Comment: Righters did a great job of diagnosing and repairing my engine problem. They were extremely courteous and kept me informed the whole time. I would highly recommend them.

Name: c**** g
Date: 2021-07-16 20:03:27
Rating: 5
Comment: I would highly recommend them, from basic service repairs to something major, knowledgeable staff, outstanding service and commication thru text, phone call and voice mails and web link with pictures explaining in detail what issues were found and what needed to be repaired or replaced. I had a few issues that needed to be addressed, and ronnie and the crew did a thorough inspection and found the problems and took care of all my issues, car running great, excellent 👍 job!

Name: S**** A******
Date: 2021-06-21 21:03:04
Rating: 5
Comment: Excellent and fast service. Very courteous and friendly staff. Well definitely return for our auto repair and maintenance needs.

Name: J**** D****
Date: 2021-06-15 02:02:36
Rating: 5
Comment: Righters auto, is not only one of the best mechanic shops Ive gone to. They are the most honest, hard working & genuine shops in the area. They go above and beyond and will make sure that when you bring your vehicle in. Not only will they fix any issues with your car, they do the most complete inspection so that you can be aware of anything else that could be affecting you, they will let you know if something is serious enough to be fixed or can be looked past. They do the best work hands down, and most importantly - the work they do lasts

Name: D** B******
Date: 2021-06-14 19:07:43
Rating: 5
Comment: Very nice place and very nice and professional. My Ford Escape was losing coolant and I could not locate the leak. Left car and they ran a couple of checks and the leak was finally located and repaired along with a couple other small problems. A diagnostic check was performed and that is where a couple other issues were found and repaired.Would have them work on my car again.

Name: W**** C*********
Date: 2021-05-27 21:53:05
Rating: 5
Comment: Fantastic experience. They helped me when I was in a bind and my car needed repairs when I was ready to go out of state. They not only squeezed me in to see what was wrong, they also repaired my botched brakes someone else had messed up. Let me leave car there for the week, fixing while I was gone. 5+ stars for Righters Auto!! I can’t thank them enough

Name: D*** D*******
Date: 2021-05-10 15:37:09
Rating: 5
Comment: These guys listen! I ask for a certain sound from my truck and they hit it on the nose. Great job, great guys! Nice clean place.

Name: T*** M****
Date: 2021-04-19 18:23:21
Rating: 5
Comment: I Purchased a truck that ended up needing way more than I was expecting and they did a Excellent job on going through everything with me they were Extremely nice and personal huge thanks to you guys for getting my truck road ready

Name: M*** J*****
Date: 2021-04-16 13:00:33
Rating: 5
Comment: I received great service from the West Saginaw team. I needed my brakes replaced urgently, and they got me in same day. I was very pleased with the level of customer service and would highly recommend

Name: K*** D***** (********
Date: 2021-04-16 12:51:41
Rating: 5
Comment: Great and reliable place to go! I feel with the lansing location they might be gotten a little pricier compared to their Grand Ledge location, but with location I completely understand. Still very nice employees and quick repairs. Highly reccomend

Name: A***** C******
Date: 2021-03-22 13:54:26
Rating: 5
Comment: I stopped in to righters repair shop with my Jeep and am nothing but impressed! They not only did a complete vehicle diagnostic, they sent pictures and repair suggestion with a bill of health for my vehicle. I had a repair that was a whole day job, I was quoted, they got started and I had my vehicle back the next day! Honest, quality work and I’ll recommend Righters Auto Repair shop to everyone that I know! A+ Customer service! 100% satisfied customer. Korey even followed up with me to make sure everything was good. Far exceeded my expectations!

Name: R****** C******
Date: 2021-03-08 21:48:31
Rating: 5
Comment: Great communications with the staff. Excellent post-inspection read outs and quick work to get the vehicle fixed correctly. Thanks Righters Crew.

Name: W****** S******
Date: 2021-03-07 18:29:14
Rating: 5
Comment: Thank you Righter’s!!! I had a lift kit installed on my 2012 Silverado, I was referred by a good friend of mine. Righter’s goes above and beyond to make sure your vehicle is in top notch running conditionThey inspect your vehicle with a very detailed report complete with technician’s notes and pictures of your vehicle systems and go over everything with you. These guys are very efficient and have a very nice clean and orderly shop. A very nice lobby too. Overall I am very very impressed with Righter’s they are very professional and very dedicated.I am super impressed with their work and attention to detail and care for your vehicle. I was so happy when I picked up my truck from them.Keep up the awesome work guys!! You have made a new customer out of me for sure!!
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Name: S
Date: 2021-02-17 21:29:10
Rating: 5
Comment: Great customer service. Gave me all of the information I needed to make an educated decision on keeping my vehicle safe and reliable.

Name: R*** H*****
Date: 2021-02-01 14:17:30
Rating: 5
Comment: Righter’s was extremely knowledgeable, professional and completed the work quickly! Will definitely be bringing all my vehicles here for any service.

Name: M****** D*****
Date: 2021-01-20 22:15:50
Rating: 5
Comment: This Auto repair shop is the greatest Auto repair shop Ive ever taken not only my own vehicles to when I cannot fix or figure out what is wrong with it. I only take my Widowed Mothers vehicle there, everyone in my whole family only take there vehicles to Righters Auto Repair and we have only brought our familys vehicles here for the last 25 years and we will continue to, as well as we recommend there repair shop to anyone that asks us for recommendations for a good Auto Repair Shop.

Name: S***** F***
Date: 2020-12-18 18:54:48
Rating: 5
Comment: The Righters are great! Ive taken my cars to them for years and I love that they have this new location. They are always honest and will let you know what repairs are urgent. Thanks to Scott and Korey and the whole crew for always taking great care of my car!

Name: K***** C******
Date: 2020-12-16 22:40:56
Rating: 5
Comment: I was impressed and happy with the service. Scott was professional, delivered what he promised, and for less than the estimate. I had tie rod ends replaced, transmission flushed, coolant replaced, transfer case fluid replaced, and rear-end fluid replaced. My Explorer has 229,000 miles on it and he probably could have told me that it needed more than it did. I felt Scott was fair - and more importantly, honest. This was finished in less than a day and a courtesy car was provided. Thanks Scott for the great service.