Righters Auto Repair
category: Auto repair shop, Brake shop, Oil change service, Tire shop, Truck repair shop
address: 10218 W Grand River Hwy, Grand Ledge, MI 48837, United States
Phone: +1 517-627-1622
worktime:
address: 10218 W Grand River Hwy, Grand Ledge, MI 48837, United States
Phone: +1 517-627-1622
worktime:
Day | Time |
---|---|
Monday | 8 AM–6 PM |
Tuesday | 8 AM–6 PM |
Wednesday | 8 AM–6 PM |
Thursday | 8 AM–6 PM |
Friday | 8 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
site: http://rightersautorepair.com/
rayting: 4.9
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.9
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Car-Aid Shelby | McNeal Automotive, LLC | Club Auto Services | Tuffy Tire & Auto Service Center | Al Deans Auto RepairName: J** T******
Date: 2024-02-12 13:40:52
Rating: 5
Comment: Very pleased with Righter’s ! First time customer and for sure will be back ! I waited for my vehicle to get oil changed and was very quick ! The staff is so friendly and make you feel welcomed ! Thank you Righter’s !
Name: R*** F*****
Date: 2024-02-07 14:43:48
Rating: 5
Comment: Crew at Righters are true professionals. They take the time to explain your issues and provide reasonable solutions. Highly recommended if your tired of the dealership experiences.
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Name: M****** B****
Date: 2024-02-04 17:26:07
Rating: 5
Comment: Righters provide detailed inspections and they follow through with quality repairs. I will most definitely use them in the future.
Name: J**** S********
Date: 2024-02-02 16:33:57
Rating: 5
Comment: Great Service as always!
Name: J*** S********
Date: 2024-01-24 16:05:14
Rating: 5
Comment: Righters always gets me in promptly when I need service. The prices are reasonable and the work is solid.
Name: M***** S****
Date: 2024-01-22 22:49:06
Rating: 5
Comment: Great place! They have taken my old van a couple times and made it run so much better.. 300 thousand and still going down the road , and the service is outstanding .. Thanks Guys!
Name: R**** B*****
Date: 2024-01-22 19:06:16
Rating: 5
Comment: Appointment was for 1 got right in found problem getting it fixed
Name: J** V**********
Date: 2024-01-15 16:44:23
Rating: 5
Comment: Great service, oil change and tire rotation was done in a timely manner. Thanks
Name: T***** W******
Date: 2024-01-11 00:50:53
Rating: 5
Comment: Loved how easy Righters made it to have my car serviced. They inspected and then sent a text with pictures of their findings, with quotes for each issue. Super easy to pick and choose what I wanted them to fix. I was very happy with the work they did and how quickly they got it done. I will definitely use them again and highly recommend to anyone else.
Name: G********* D*********
Date: 2024-01-09 21:32:12
Rating: 5
Comment: Awesome and very professional and quick! Good price and service!
Name: E**** E****
Date: 2024-01-03 18:33:58
Rating: 5
Comment: Ive been using Righters for all of my families vehicles for a couple years now and theyve been great! Things get fixed fast, I love seeing the updates sent via text message so I can see the problems they find, and most of all theyre truly a great group of honest folks who are looking out for my best interests and not trying to upcharge on things.
Name: S**** M*******
Date: 2024-01-02 21:32:24
Rating: 5
Comment: They were able to squeeze me in during an emergency and did a great job, I really appreciate their detail and customer service
Name: B**** W*******
Date: 2023-12-27 21:25:40
Rating: 5
Comment: Did a used car evaluation for me and looked over prior repairs and current conditions, they were timely and very good to work with.
Name: D****** T********
Date: 2023-12-26 13:47:31
Rating: 5
Comment: This place is hands down the best shop i’ve been to, won’t service my car any place else. They go above and beyond to make sure their customers are happy, and that they get their vehicle back in a timely manner. They call and text for approval before servicing, and even bring other stuff to your attention so you’re aware. Customer service is wonderful!
Name: M***** W*********
Date: 2023-12-21 14:52:02
Rating: 5
Comment: They were very polite, clearly explained the vehicle needs, and fit the repair in on my timeline. This is the second time I have used them in the past year and have been very happy both times. Great work!UPDATE 12/2023: Back a year later for a different vehicle repair and again the Grand Ledge Righters exceeded my expectations across the board. Another five star visit!
Name: B*** E***
Date: 2023-12-18 16:19:52
Rating: 5
Comment: Great job will recommend to all friends and family great workmanship and fast response thank you
Name: T*** M****
Date: 2023-12-18 06:58:25
Rating: 5
Comment: Great service I really liked the way they send you a text option to send you pictures and a detailed list of diagnostic
Name: J*** W******
Date: 2023-12-15 02:08:34
Rating: 5
Comment: I would highly recommend Righters Auto Repair. Theyre friendly. They know what they are doing. They dont repair or replace any part unless they contact you.Definitely five stars
Name: J*** H****
Date: 2023-12-13 16:37:45
Rating: 5
Comment: Rich & James always are very helpful & can take care of my requests quickly. I greatly appreciate their promptness.At my last appointment, James discovered something that needed to be taken care of right away. The team members took care of the issue along with my initial visit all within the same day. I truly appreciate their professionalism & promptness. They definitely go the extra mile.
Name: D**** J*******
Date: 2023-12-12 15:21:41
Rating: 5
Comment: Always very knowledgeable and friendly
Name: V**** C*****
Date: 2023-12-07 20:57:14
Rating: 5
Comment: Good People that are willing to go the extra mile. So thankful for the thorough inspection and the game plan to fix the problems.
Name: A****** M******* J*
Date: 2023-12-06 19:39:33
Rating: 5
Comment: The people are super nice and honest about prices for parts and repairs.
Name: D***** B******
Date: 2023-12-06 17:29:29
Rating: 5
Comment: The guys were very helpful in explaining what needed done and worked to get truck in and out on my schedule.
Name: K*** R***
Date: 2023-12-04 15:40:03
Rating: 5
Comment: Called around to several places that were booked out and Righters got my vehicle right in. Had it done in a half a day. Very professional team.
Name: D**** M*****
Date: 2023-11-28 22:18:12
Rating: 5
Comment: Friendly, great experience.
Name: D***** H*******
Date: 2023-11-28 15:22:34
Rating: 5
Comment: As always, quick and professional service.
Name: T****** W****
Date: 2023-11-23 18:36:00
Rating: 5
Comment: Very honest and willing to take the time to track down the problem. Will go there for car repair.
Name: m**** b*****
Date: 2023-11-20 15:27:21
Rating: 5
Comment: Great service, always go above and beyond
Name: D**** B*****
Date: 2023-11-16 16:34:57
Rating: 5
Comment: This was my first time visiting their shop. Rich got me in right away. He listened to what I needed and acted promptly. I expected to wait for a couple of hours for the service to be completed, as that has always been my experience with other auto repair shops. To my great surprise the service was completed in less than an hour. Another surprise was the bill...their prices are extremely reasonable. I highly recommend Richters and will be returning for any further service needs.
Name: M****** J****
Date: 2023-11-16 16:19:48
Rating: 5
Comment: On time fair price good work
Name: R**** L********
Date: 2023-11-15 16:24:22
Rating: 5
Comment: These guys are awesome! They are honest and do excellent work!!Just had emergency tire service done and they were awesome!!!
Name: J****** V***
Date: 2023-11-14 16:38:54
Rating: 5
Comment: Great place to fo business. Helpful friendly staff. Knowledgeable technicians. Pleasant lounge to wait in.Highly recommend them!Jeff
Name: J*** M*******
Date: 2023-11-11 03:33:51
Rating: 5
Comment: The Team at Righter’s has taken care of a few of my vehicles. They’re always extremely helpful and efficient. Their prices are fair and they are always polite and professional. A great experience every time.
Name: c***** L***
Date: 2023-11-09 18:32:54
Rating: 5
Comment: I was very impressed with Righters Auto Repair. They were able to get me in right away, gave a through explanation of what needed to be done to service my vehicle, including which items were immediate and the associated costs. And my vehicle was ready for pick up the next day as promised.I was very pleased with the knowledge and professionalism of all the staff I spoke with and with the quality of work that was performed.I will definitely use them again, and highly recommend Righters Auto Repair.
Name: S** H*
Date: 2023-11-08 16:41:37
Rating: 5
Comment: Took my Jeep out of 4 years of storage, knew my first stop had to be Righter’s. It needed tires, an oil change, wasn’t putting out any heat. The engine light was on. The list was long…. They did the diagnostic, sent me the results with pictures and costs. In the order of what had to be done and what could wait. Answered all my questions. I chose to have them fix it all, make it road ready and warm! 2 days later it’s done. It’s like a new vehicle, and yes, it has heat. Righter’s has the nicest, most efficient group of guys I’ve dealt with. Getting the Jeep fixed right the first time lets me park and cover up my new truck so it won’t have to do Michigans Winter Wonderland. A win-win deal. You can’t go wrong with Righter’s, they do things the right way the first time. I highly recommend them.
Name: S***** M***
Date: 2023-11-07 00:42:21
Rating: 5
Comment: Have always had good experiences with Righters
Name: A**** B*****
Date: 2023-11-02 02:25:38
Rating: 5
Comment: I’ve gotten two oil changes at Righter’s, and both times had excellent service. The staff is great, so friendly and helpful. Highly recommend!
Name: T*** O***
Date: 2023-10-30 14:30:52
Rating: 5
Comment: Fast and professional. This is where I go when I have auto repair needs
Name: A**** F******
Date: 2023-10-26 16:26:01
Rating: 5
Comment: Clean, friendly, timely and professional!
Name: d**** S*****
Date: 2023-10-23 15:14:52
Rating: 5
Comment: Always do a great job and perform work quickly.
Name: J* S*
Date: 2023-10-23 15:07:03
Rating: 5
Comment: I hadnt been in an auto repair shop this organized in a long time. I told them what I needed, Rich at the front desk had me send him a photo of the VIN and in an hour I received a detailed quote. When I dropped the vehicle off, Rich gave me a detailed explanation of the quote and timeline. It was an expensive repair but they were right in the middle of the two other quotes I got. When they discovered another problem they called with a detailed explanation and additional quote. There were no surprises. I paid exactly what was quoted and they completed the work exactly when they said they would. When I got the car home I checked all the work. They did it like Id do it. Nobody in the history of the world enjoys the hassle and expense of automotive repairs. Righters did right by me! Would I recommend them? Absolutely!
Name: M*** J******
Date: 2023-10-18 23:48:37
Rating: 4
Comment: I have only taken my work vehicle here. But they are knowledgeable and as fast as possible with repairs. Getting parts is something every garage has to deal with, sucks as a customer but they dont have control over it.
Name: V M**** C***
Date: 2023-10-18 21:53:43
Rating: 5
Comment: Great service! Great staff!
Name: J*** L******
Date: 2023-10-16 21:39:53
Rating: 5
Comment: We are new to the area and I called Righters from an add in the mail. I had talked to Rich to set up having my truck fixed. I called a wrecker and had them take my truck to Righters. This was around noon on a Monday. They got my truck diagnosed correctly and fixed my truck. While they had it I had them replace my back brakes. All repairs completed and I had my truck back Tuesday afternoon. Thank you Righters! My new repair shop for my old truck!!
Name: E**** C********
Date: 2023-10-13 17:27:43
Rating: 5
Comment: Needed an alignment. They got me in quick and completed it the same day. Very nice staff and great communication. They let me know when it was completed, and I was able to pay over the phone thru a link.
Name: J*** R H*****
Date: 2023-10-02 14:46:14
Rating: 5
Comment: I use them all the time ! Always fair prices and friendly! On longer repairs it is an extra plus for the loaner car (since we only have the one car). As a retiree it is important to have a good and fair auto shop ! If something isn’t exactly right they go out of the way to see what the problem is. For oil change or big repair go to Righter’s. Thank you for keeping me on the road !! 5 Stars
Name: s**** a****
Date: 2023-09-29 13:33:15
Rating: 5
Comment: They did my tundra wheel bearing awesome job cheap fast thank you guys so much for your professional work
Name: S*** M* N****
Date: 2023-09-27 15:40:06
Rating: 5
Comment: After calling many auto shops to get an emergency repair done while on a long distance drive.... Righters went above and beyond the call of duty. Excellent service and they would not even accept a generous tip. Keep it up soon you will be double in size with the service you provide.Not only you had my brakes done you also fixed the sway bars that caused the clanking noise, which 3 other auto shops i had gone to in Chicagoland area had mis diagnosed as needing new front struts .
Name: P** C***
Date: 2023-09-26 19:19:51
Rating: 5
Comment: Always friendly, Always professional. Always clear up front.
Name: L******
Date: 2023-09-22 16:48:17
Rating: 5
Comment: Good work done at a fair price. The only charges we had on our bill other than parts, was labor. The labor was reasonably priced and I have always appreciated the way I am treated with respect, especailly as a female in a, usually, male dominated field.
Name: A****** S***
Date: 2023-09-22 15:38:33
Rating: 5
Comment: Best business to take your car in for repair!! They inspected my car and found things that needed to be done!! Communication and responsibility is at an all-time high for this business!! Thank you righters!!!
Name: J R
Date: 2023-09-21 19:23:40
Rating: 5
Comment: Jeff helped me from beginning to end, and is a really good guy. Their labor rates are at the upper end of the spectrum, still having difficulty with that. But they did a great job on my vehicle and treated me very well. Their process is great, they communicate well, and lay everything out with no hidden surprises. I have some more work that I’d like to move forward with, but again their rates are making that hard. With that said, my first experience with them was a positive one.
Name: W****** M*****
Date: 2023-09-20 15:26:06
Rating: 5
Comment: Got a great price on tires they had to order in and showed up next day! Dropped vehicle off that night using the Dropbox and requested tire mount and balance and oil change. Received a call at 8:43am work was done and ready to pick up!!Amazing service and very nice people to work with. I will be coming back for sure!
Name: B*** M*****
Date: 2023-09-14 21:43:46
Rating: 5
Comment: You’re one the best places to go get your oil change . I have a car dealership right across the street and I think I will be coming to you . I was treated with respect it was just an all nice experience. Keep it up.
Name: J*** B********
Date: 2023-09-14 15:58:41
Rating: 5
Comment: Righters Auto Repair was very good. They took care of me right on my appointment time and were very friendly. They did a great job overall.
Name: D**** M*******
Date: 2023-09-13 17:51:40
Rating: 5
Comment: These guys are amazing. Definitely #1 in my book. Better tan a dealership!!!
Name: K***
Date: 2023-09-13 13:06:56
Rating: 5
Comment: Very happy with this company several visits for oil change, they are reasonable and very prompt. Very friendly folks.
Name: R****** B***
Date: 2023-08-27 23:12:18
Rating: 5
Comment: They let me use a loaner car for ten days while they worked on my car. Im very pleased with the work that they did.
Name: F****** L****
Date: 2023-08-27 19:58:36
Rating: 5
Comment: Great job inspecting my vehicle and informing me of the available options. Will definitely be using these guys for all of my vehicle repair/maintenance needs.
Name: T*** H********
Date: 2023-08-27 02:18:38
Rating: 5
Comment: Great service, good prices and fast work done
Name: M****** W*******
Date: 2023-08-21 14:42:55
Rating: 5
Comment: Wonderful experience-just an oil change but had them look over my car for anything that might be coming due. They gave me a few, and had prices for them upon pickup. Very friendly and efficient!
Name: A**** S****
Date: 2023-08-17 16:02:10
Rating: 5
Comment: Great service & prices! Highly recommend.
Name: b******* G****
Date: 2023-08-17 15:40:25
Rating: 5
Comment: Everyone at righters was awesome they always keep in contact with progress, work was done fast with reasonable prices and always the best parts thank you
Name: M******* C********
Date: 2023-08-16 15:29:50
Rating: 5
Comment: Righters did a great job on my car repair. They were fast, efficient and the office was clean!Thank you Righters!
Name: A***** B*****
Date: 2023-08-16 15:27:56
Rating: 5
Comment: Had to get my brakes fixed because they were squeaking. Righter’s got me in same day and also was able to get me a loaner car so I could drive back to work. Definitely would recommend them. Did a good job on my brakes and did it in a timely manner.
Name: M*** F**********
Date: 2023-08-15 15:25:52
Rating: 5
Comment: Good price on FS oil change. 5 star. Fast service and quick to get me in.However, when it comes to writing up suggested repairs, I never get a follow up. Happened on our Volvo and now on my truck. Truck has oil leaks and we looked at a few things while it was in for oil change. Still waiting for estimate to get emailed or a phone call.Similar with the Volvo. It was in For it’s first oil change as it’s newest owner and I asked for suggested maintenance estimates based on mileage and Volvos suggested maintenance schedules. Like fluids, belts, timing chain, pumps, etc. called back to remind you I was waiting on that but it never came.Also, Jeff is very friendly but is always in such a rush, unnecessarily. It’s odd. Makes me feel like my service is being rushed and you really don’t have the time to work on my vehicle.So, I’ll just keep coming for oil changes.
Name: S***** D*****
Date: 2023-08-14 17:50:47
Rating: 5
Comment: Great service. Great price.
Name: B*** M*******
Date: 2023-08-11 16:10:00
Rating: 5
Comment: I always have the best experience at Richter’s. They take very good care of me!!!
Name: K******* S******
Date: 2023-08-10 17:56:09
Rating: 5
Comment: Everyone at Righters was on top of it all. They reached out any time things changes and worked with us on getting a rental car that fit our family. Reasonable pricing and top notch parts. Employees were all friendly, our vehicle feels new and the AC works! Thank you to all the staff at Righters Auto Repair!
Name: A** B****
Date: 2023-08-09 21:56:35
Rating: 5
Comment: They got me in super fast and completed the work fast as well. Wound up being less than quoted which is always a lovely surprise! Very smooth experience overall.
Name: S***** L*******
Date: 2023-08-08 15:25:55
Rating: 5
Comment: Righters are incredibly awesome at everything! Very helpful and honest!
Name: R***** R**
Date: 2023-08-01 15:39:19
Rating: 5
Comment: Gave me a quote on what is wrong and the cost. Fast and efficient
Name: D**** M*******
Date: 2023-08-01 15:26:00
Rating: 5
Comment: Knowledgeable, Friendly service as you walk in the door. Very timely service and great job on my 2016 Jeep Cherokee. Definitely would recommend
Name: D**** H******
Date: 2023-07-25 16:43:37
Rating: 5
Comment: As always the service and staff exceeded expectations. I would highly recommend Righter’s Repair.
Name: J** L***
Date: 2023-07-25 15:23:41
Rating: 5
Comment: My experience was very nice clean facility with coffee and treats TV and was out in no time
Name: J*** L****
Date: 2023-07-19 15:23:23
Rating: 5
Comment: These guys do such great work and have decided to only take my vehicles here from now on.
Name: D** V** C****
Date: 2023-07-17 15:14:52
Rating: 5
Comment: They got my truck in super quick and gave me a fair price for a hefty job! Would 10/10 go back and they are my go to people for everything now! Thanks guys!
Name: P****** C***
Date: 2023-07-13 17:24:28
Rating: 5
Comment: The experience we had with Righters was perfect. Jeff handled everything. He made it as easy on us as possible. They finished our project a little ahead of schedule and for less than they quoted.We couldn’t be any happier with the quality of their work and professionalism of their employees. We are an out of state contractor working in Michigan. I’m very glad i decided to us Righters instead of hauling the truck back to Illinois for the new engine. I highly recommend these guys, Great job. Thank you all
Name: A***** N*****
Date: 2023-07-13 16:26:17
Rating: 5
Comment: Korey went out of his way to get my truck in the shop and fixed by the next day. Highly recommend!!
Name: C**** c**********
Date: 2023-07-12 15:05:57
Rating: 5
Comment: Very pleased overall, they quote a price for the work and when its done the price is what you were told.
Name: S*****
Date: 2023-07-05 15:23:22
Rating: 5
Comment: Fast and friendly service. Always appreciate them providing service at the scheduled time.PSJust had some steering linkage work done.Fair price and fast service.Very happy!
Name: B****** T*****
Date: 2023-07-04 15:19:33
Rating: 5
Comment: They were faster than I could have imagined and came in under what I expected. Id recommend Righters in a heartbeat.
Name: M*** S******
Date: 2023-06-29 23:51:45
Rating: 5
Comment: James and the guys at Righters did a great job of diagnosing and repairing my vehicle. I told them what I thought the problem was (bad body control module-BCM) when I had it towed to their shop on Grand River Hwy. in Grand Ledge. Problem turned out to be a bad BCM. It was replaced quickly with minimal issues. Righters provided fast repair service, but it was pricey. I have nothing to compare it to as far as cost. This was my first time using their service and I will use them in the future if necessary.
Name: C**** S
Date: 2023-06-27 15:16:20
Rating: 5
Comment: Easy and straightforward. Done before I even knew they took my car into the shop!
Name: R****** F******
Date: 2023-06-18 15:54:42
Rating: 5
Comment: Chrysler dealership didnt fix my car properly, Righters diagnosed the problems that the dealer misdiagnosed (telling me I needed a catalytic converter as well as other things) stalling and sputtering, when it was the PCM module which runs the entire car. Took a couple days to find a replacement part and the made a few other repair suggestions based on the diagnostics. Took a couple weeks, but they kept me informed on the status of the car and the parts. Car runs great, great people, honest and upfront! Will bring car here from now on for repairs and honest, friendly service!!
Name: A***** D******
Date: 2023-06-16 16:38:18
Rating: 5
Comment: Trustworthy, they do a great job! Everyone ive met there so far are the most friendly people!
Name: j**** m*****
Date: 2023-06-15 13:34:04
Rating: 5
Comment: Very professional group of people. Recommend then highly!! Had my oil changed there for the first time. Will use them again.
Name: J** S
Date: 2023-06-12 14:25:22
Rating: 5
Comment: Friendly, professional, businesslike. Had some trouble getting in the correct parts because Hyundai replacement parts are not straight forward. I am happy with the result.
Name: A*** C*******
Date: 2023-06-07 18:36:39
Rating: 5
Comment: Super friendly, my dad recommended me to Righter’s. Got the job done very quickly and got me in easily. Very good at communicating! I would recommend
Name: R** G********
Date: 2023-06-07 16:50:35
Rating: 5
Comment: I had a brake line leaking and they were very quick at replacing the section of brake line and checked the rest of the lines getting my truck back on the road.
Name: k******** w********
Date: 2023-06-07 16:21:54
Rating: 5
Comment: Wonderful waiting room ! Great staff! Terrific service! Found my new auto place!
Name: M*** K**********
Date: 2023-05-18 16:31:34
Rating: 5
Comment: This is the best repair shop in the area. They do excellent work.
Name: E*** C*******
Date: 2023-05-16 02:04:18
Rating: 5
Comment: They gave us a full diagnostic and are very efficient at getting my car in and out quickly. We love Righters!
Name: T***** H***
Date: 2023-05-10 18:25:17
Rating: 5
Comment: Righter Auto is my new go to mechanic. Came highly recommended from a friend. I suspected 1 bad wheel bearing due to noise, they didnt only find a second wheel bearing going bad, but also a safety concern regarding an extremely loose tie rod arm. I was given a loaner car for convenience, they called me very early in the morning to let me know the diagnosis, and again around noon when they completed everything in the same day! From first point of contact, to receiving my car repaired, my expectations were exceeded and I truly felt cared for. Cost was expected and in NO way did I feel forced to make a decision or taken advantage of. I will see you guys again for my next Auto Needs!!
Name: M******* B*****
Date: 2023-05-04 18:11:54
Rating: 5
Comment: Employees were extremely pleasant and efficient. The waiting area is very nice. The service was great.
Name: E*** L***
Date: 2023-05-03 17:05:16
Rating: 5
Comment: This was the first time I used Righters and used them twice. Once for each vehicle with different issues. Its a nice place and the drop off was quick and easy. I got a call after the assessment was done and also a text message with all the items the tech saw as an issue on my car. This was a link that opened up a page that listed all the items. This was beyond what I was dropping it off for. It was double edged because I was made aware of some other issues the vehicles were having. This made the potential cost go up significantly but I chose to focus on what I dropped it off for and there was zero pressure to have any of the additional items worked on which was nice. Its good know for the future and its good for Righters too because they are looking out for their customer and potentially gaining additional work from that awareness. A win win. The work seems to done very well and I am satisfied with Righters and will be using them in the future. The staff that I interfaced with were very easy to talk to and nice in return. Thanks!
Name: A***** H*****
Date: 2023-05-02 15:25:33
Rating: 5
Comment: My older Cadillac Escalade had been leaking oil since I purchased it and drove it back from Oregon in the summer of 2021. Another local shop in town had worked on it several times and never been able to successfully find and repair the leak. As my family is heading out of town for a long road trip soon, I wanted the issue resolved. A patient recommended Righters so I booked an appointment with the friendly service writer Jeff over the phone. Forty minutes after dropping it off, Jeff was calling to say that they knew exactly what the problem was, had repaired many similar vehicles with good success and that he was confident they would be able to correct the issue. I had excellent communication with the shop the entire time, with several updates from Jeff as to the status of my repair. He even called to let me know that during the courtesy inspection of the rest of my vehicle, they discovered that the rear brakes only had 0.5mm left of pad, something my previous shop had failed to note on a recent oil change and inspection. They were able to complete all my repairs in a very timely manner and paying for my repairs via text to online invoice was a snap. I was a little dismayed to find a small oil spot on my garage floor the morning after picking up my repaired vehicle. One call back to Righters had them asking to bring the vehicle back in for a recheck immediately. They determined that because I had had such an extensive leak for so long, it was residual oil being heated from the outside of the engine block and dripping, not a new leak. I have since had no other new oil drips. I am very happy to have found a new auto repair shop that I can trust to provide excellent service and communication!
Name: B** B************
Date: 2023-04-26 15:20:22
Rating: 5
Comment: Gave me a quote prior to me agreeing to bring in my vehicle at no charge. Then moved some other things around to get my wife’s car in asap. Will definitely be going back here for all my servicing needs.
Name: L**** S******* P********
Date: 2023-04-25 15:21:07
Rating: 5
Comment: Always get very timely and professional service at Righters. Staff is always friendly and accommodating. I highly recommend.
Name: L***** D******
Date: 2023-04-21 16:10:23
Rating: 5
Comment: Dont sleep on the $50 synethetic oil change coupon that comes in the mail! Great service, very friendly, and done quickly!
Name: E*** O***
Date: 2023-04-14 20:23:28
Rating: 5
Comment: Kevin and Justina are amazing! This company is all about customer service. Took care of my range rover sport when no one in the city could do it as fast as them , truly best in class ! 🙌🏼
Name: A***** T*****
Date: 2023-04-09 13:15:45
Rating: 5
Comment: They are very helpful, informative & their customer service is very good. I’m glad I found Righters!
Name: T**** G
Date: 2023-04-03 18:43:26
Rating: 5
Comment: I have trusted Righter’s for a couple of years now. Honest, trustworthy, always trying to help with coupons and deals.My car is in good hands when they take care of it.Besides, they are super nice!Highly recommended.
Name: A***** a** J**** B*********
Date: 2023-03-30 19:20:29
Rating: 5
Comment: I loved the prompt communication and appreciated the pictures that were sent to approve all work. They did a great job! We would highly recommend and will be returning customers. Thanks Righter’s Auto Repair!
Name: P**** M*****
Date: 2023-03-30 01:26:32
Rating: 5
Comment: This time had my tires rotated, battery replace, wipers replaced, all air filters replaced , and an oil change. In and out as promised, priced right, no gimmicks or pressure, with services clearly done correctly. Had my tires replaced with them previously, very happy.
Name: L***** S****
Date: 2023-03-28 22:41:52
Rating: 5
Comment: Extremely wonderful customer service, never have to wait and know your vehicle will be treated well just as you are. Very nice and clean waiting area, cant say a bad thing about the service 😀
Name: L**** K*******
Date: 2023-03-24 14:12:33
Rating: 5
Comment: The service was great. The people were all very friendly and willing to help.
Name: M****** P*****
Date: 2023-03-21 17:11:03
Rating: 5
Comment: Ive been a customer for a few years and very satisfied. They have been very accommodating with my schedule and provided me with a quick turnaround when I had routine maintenance done recently.
Name: S**** D********
Date: 2023-03-20 17:28:04
Rating: 5
Comment: Excellent customer service. Sale rates are below competitive rates. Trustworthy.
Name: S****** B*****
Date: 2023-03-16 15:26:24
Rating: 5
Comment: Replaced rear propeller shaft, vehicle inspection and battery replacement. Great staff and service! They are fast and keep you thoroughly updated about your vehicle and the repairs as they are being done! My husband and I use them a lot and are VERY happy with staff, service, and prices 😁
Name: A*** P********
Date: 2023-03-13 17:18:06
Rating: 5
Comment: The quote for price and wait time was accurate. I will return for the next oil change.
Name: D**** F*****
Date: 2023-03-13 14:25:33
Rating: 5
Comment: Excellent experience with all my repair needs. Great staff that are very knowledgeable and professional.
Name: m***********
Date: 2023-02-18 01:29:50
Rating: 5
Comment: Personnel were friendly and courteous. As they performed work on my car they kept me informed. Work was performed well and I am very satisfied with the overall experience.
Name: A**** M*****
Date: 2023-02-17 19:12:16
Rating: 5
Comment: Righters Auto Repair goes above and beyond! Great customer service and high quality service 👌
Name: L**** N*****
Date: 2023-02-16 23:12:07
Rating: 5
Comment: Just amazing! They were kind and worked very efficiently to get us back on the road when our car broke down today. We are so grateful! Thank you!
Name: K**** M*****
Date: 2023-01-28 00:39:25
Rating: 5
Comment: I like this place a lot they are fast and do an awesome job. My favorite place for my Truck.Awesome crew thank you 🙏
Name: S**** J******
Date: 2022-12-27 16:49:44
Rating: 5
Comment: This is the place to take your car for the following reason. I know my car, as Im sure most of us do. I took my car to the dealership for a problem they told me wasnt the problem. The problem was still present. So I took it somewhere else, same issue. So I took a chance on Righters. They listened to me, took in my car, inspected it (with extreme care, precision and detail), and gave me back confidence in honest car care I had lost elsewhere. After telling me I was right all along (duh, lol), they revealed things about my car I had no clue about, with pictures. Needless to say, Ive recommended them to everyone I talk to, including my father and my son, which agree with everything Im saying in this review. I give this place 100⭐
Name: R**** L********
Date: 2022-11-17 17:17:55
Rating: 5
Comment: This place is amazing! They were right on schedule and very polite and friendly. I will use Righter’s going forward for all my car services.
Name: J**** S****
Date: 2022-11-14 01:31:25
Rating: 5
Comment: Ive always been treated well here. They do some of the best work around for sure. Great staff, great environment too.
Name: K**** F****
Date: 2022-11-03 19:27:08
Rating: 5
Comment: Quick service. They have taken great care of our vehicles.
Name: S******** P*******
Date: 2022-10-27 11:44:30
Rating: 5
Comment: Great service, explanation of problems with detailed report including pictures is very helpful, great work done right the first time, friendly knowledgeable staff.
Name: L****** D****
Date: 2022-10-26 15:23:06
Rating: 5
Comment: I have nothing but good things to say about the fine gentleman of Righters auto! Driving from Grand Rapids, and of course my brakes would give out called them to see if they could get me in after calling a few shops with no luck. They said they could look at it and to get there safely. They found the problem immediately and made immediate steps to fix it. Huge peace of mind with these guys. If I didn’t live so far away, I would never go anywhere else and honestly considering the 45 minute drive to get there in order to get things fixed. Big thank you to Jeff, Rick, and Brandon for being so kind and so personable.
Name: J*** F***
Date: 2022-10-06 17:54:30
Rating: 5
Comment: Highly recommend. Fair pricing, great service. Have used multiple times. Wouldn’t go anywhere else.
Name: S***** W*******
Date: 2022-09-22 15:25:32
Rating: 5
Comment: We love Righters Auto Repair!They took my vehicle in on a tow and fixed it right away! They were polite and communicated my vehicles needs very well. We would recommend this company to anyone that needs vehicle repair work! Great work guys! Thanks!
Name: B****** W******
Date: 2022-09-13 20:45:09
Rating: 5
Comment: We have used Righters several times have been very happy with them.
Name: M**** R****
Date: 2022-07-18 23:21:48
Rating: 5
Comment: Had both vehicles repaired and they are very friendly and quick I would definitely use them again and I would definitely refer 😊 them to all my family and friends also 😊
Name: E*** E****
Date: 2022-07-08 19:23:03
Rating: 5
Comment: The best auto repair service I have had in a very long time. This is a friendly family owned business that I would highly recommend.
Name: D*** P********
Date: 2022-06-16 18:15:51
Rating: 5
Comment: They were very professional and got the job done quickly. Very impressed with the staff that handled my problems. Thanks!!
Name: J**** M*******
Date: 2022-06-03 12:14:09
Rating: 5
Comment: Customer service from the entire staff like no other!!!! And loaner vehicles too! WOW wish Id realized they were there a long time ago!! So grateful to have such a trustworthy place to service my truck. I now feel much more confident when I need service which is such a relief. Thank you!!
Name: s*** k*******
Date: 2022-06-02 15:30:14
Rating: 5
Comment: I was stranded on I96 near Grand Ledge on my way to Grand Rapids from Detroit with a flat tire. I was able to get the donut tire on but didn’t want to drive on the expressway all the way to Grand Rapids and was completely unfamiliar with the Grand Ledge area. My daughter found Righters on Google and spoke with them, giving them my tire information. I had already been told by my dealership that I needed new tires but had procrastinated. They examined all the tires and agreed they needed to be replaced, but , said they could replace all 4 or just the one. No high pressure to sell me the 4 tires. I opted to get all 4 replaced and they cost less than the estimate I had received from the dealership. They were super nice, their waiting area was very clean and I walked out a very satisfied customer. Highly recommend.
Name: L******* E****
Date: 2022-05-12 12:47:27
Rating: 5
Comment: I took my Jeep to get it looked at and Rich who is a very nice Man told me the problem.Very Honesty people!!! And I dont trust a lot of people with my Vehicles, but Righters is the place I trust!!!!!
Name: G*** G*******
Date: 2022-04-21 17:10:49
Rating: 5
Comment: We have used Righters auto repair for years and I appreciate their honesty and never consider taking our vehicles any place else especially since they are older I also asked to have a coolant flush done in addition to other repairs when I leave iam sure that I dont have to question what was done
Name: K**** P*****
Date: 2022-04-14 00:28:36
Rating: 5
Comment: When my aging vehicle was suddenly not driveable Righters immediately organized towing, diagnosed, and replaced a bad throttle pedal assembly in less than 24 hours. Even had time to get a full lubrication completed. Always takes care of my issues quickly. Friendly, fast, and competent service.
Name: B**** H***
Date: 2022-04-06 15:18:10
Rating: 5
Comment: I had front and rear brakes replaced. Service was excellent. They responded in a timely manner. The cost was approximately $160 cheaper then the estimate I received from a local dealership. I will definitely recommend their service
Name: B****** B******
Date: 2022-04-02 16:19:11
Rating: 5
Comment: I had a great experience with Righter’s! They were professional and great with communication. They did a very detailed inspection of my car and gave me a very thorough report of what issues my car had including pictures. They also let me drop my car off after hours which was convenient. I was happy with all repairs that were made. I will definitely be using them in the future for all of my car needs!
Name: M****** G*****
Date: 2022-03-30 16:46:22
Rating: 5
Comment: The whole team was friendly. Cory went over everything with me on my car. The way they text you everything with pictures and prices, is nice. I’ll be bringing my car back. You can tell this place is honest. ☺️
Name: R****** W***
Date: 2022-03-24 16:40:06
Rating: 5
Comment: I always have a great experience with Righters Auto Repair. The whole staff is extremely friendly and honest. I would recommend this place to everyone
Name: L*** F****
Date: 2022-03-24 16:34:37
Rating: 5
Comment: Always a pleasure working with the staff. I show them my problems and its taken care of! Always a smile from everyone I see. They take great care of my two vehicles.
Name: T***** T*****
Date: 2022-03-17 19:18:22
Rating: 5
Comment: Had an issue with my car for a long time and was worried it was going to be an expensive fix. They took it in within 2 days and fixed it in one. They’re extremely thorough, work quickly and they do it at a really fair price. Definitely honest guys, and as long as I’m in the area this is the shop I’ll take it to.
Name: K** W*******
Date: 2022-03-17 17:30:39
Rating: 5
Comment: I use Righters Repair for all my vehicles and have never been disappointed. Great work and great people.
Name: D***** H***
Date: 2022-03-15 15:59:48
Rating: 5
Comment: Top-notch work. If you want something done right, take it here. Both shops have taken great care of all my vehicles. They let you know what needs to be fixed now and what can wait. Big shout out to Richard and the rest of the team in Grand Ledge
Name: J******* C****
Date: 2022-03-15 15:57:33
Rating: 5
Comment: They exceeded my expectations by sending pictures and video of the parts needing replacement. They were so friendly and never condescending in any way.
Name: A G****
Date: 2022-03-03 17:37:10
Rating: 5
Comment: I was on my way out of town traveling and experience some car trouble‘s right at 5 o’clock. I called over to the main office and the man on the phone reassured me that they would take a look at my car today before they closed. Once I got there they looked at my car figured out what was wrong with it and fix it without any hesitation for me. With it being 5 o’clock and them closing at six I knew they were ready to go home but they didn’t hesitate to fix my car even stayed over a little bit so that I could be completed. I would highly recommend this place to anyone and everyone in the area.
Name: F**** D*****
Date: 2022-02-28 20:57:12
Rating: 5
Comment: Passing through Michigan I broke down and had my car towed to Righters. They went out of their way to get me a rental car for the day, and started diagnosing my car immediately. They replaced the high pressure fuel pump, and had me back on the road the very next morning! Nice family owned business!
Name: S*** R****
Date: 2022-02-14 19:09:07
Rating: 5
Comment: Thorough Honest I had a PRICEY repair all is good so far the courtesy vehicle helped a lot and the after service check up call after was nice definitely will return for future service on my Ram 1500.
Name: T****** A*******
Date: 2022-02-09 20:08:50
Rating: 5
Comment: Great service. Just like my friend told me about his experience with them. I will be back.
Name: B** P*******
Date: 2021-12-13 15:14:25
Rating: 5
Comment: Service was fast friendly and honest. They offered up options and even had a free clean loaner which was a nice surprise. Highly recommend!
Name: C R*******
Date: 2021-12-12 00:45:57
Rating: 5
Comment: This place was recommended to me when I was looking for a place to get my timing belt changed on my car. They were friendly and efficient and got me an appointment within a reasonable amount of time. The job was done quickly, they provided high quality service and the car is running great. I’m glad I found this place.
Name: K** M********
Date: 2021-12-10 14:12:07
Rating: 5
Comment: Very kind and professional. I drive a lot for work and have a crazy schedule and they fit me in the same day I called to fix my brakes. They texted pictures of the problem, called with a detailed report, estimate and were so patient to answer all my questions. Their follow up to check in on how my car was driving honestly surprised me, I have never had that with other auto repair companies before! They truly care about your safety. Would recommend them 100%.
Name: T*** W*****
Date: 2021-12-05 05:02:51
Rating: 5
Comment: These guys did everything they could to get the major issues with my truck fixed fast and under budget. They were in constant contact with me about repairs with my truck and couldnt hand been more helpful. Feels good to trust a mechanics shop again!!!!
Name: J***** G*******
Date: 2021-11-23 13:49:43
Rating: 5
Comment: Getting my charger in with zero notice and great accuracy diagnosing the problem, cost is yet to be determined but I know car repair shops and this place is A-1, courteous and professional
Name: c**** k
Date: 2021-10-25 17:44:36
Rating: 5
Comment: I was in an accident and Righters was the only place around that would do am alignment for me. The staff here is super friendly and helpful. They gave me a quote up front and I paid exactly what I was quoted. They had me fixed up and back on the road within a day. This is the place to go!
Name: M****** O********
Date: 2021-09-21 20:23:28
Rating: 5
Comment: The power transfer unit and transfer case was blown and badly damaged. They gave a very fair price. I dropped it off Monday morning and they had an estimate by lunch and the car repaired and back to me by 5 pm on Tuesday.
Name: G*** H***
Date: 2021-08-26 21:44:20
Rating: 5
Comment: Total experience was great! I broke down just down the road. They drove me home, so I did not have to worry about that while they arranged my tow to check my vehicle. They were pretty booked and thought they could not get to my vehicle until the next day. Six hours later I got a phone call that my Nissan Rogue was done. What initially was thought to be something hairy turned out to be pretty easy. The cost was far less than what I guessed it might be. Everyone was very nice. Even PJs towing, the ones who did my tow for them, was very pleasant and not rushed when we spoke. I would recommend Righters Auto Repair.
Name: D**** B****
Date: 2021-08-16 01:12:38
Rating: 5
Comment: Great service, checked my vehicle and gave suggestions. They prioritize the issues and let me decide what to take care of first and what could wait.
Name: K** a** D**** K*******
Date: 2021-07-31 18:47:05
Rating: 5
Comment: We broke down on the expressway on day one of vacation. On recommendation of another repair place we had our jeep towed there. They had a new water pump on its way before we arrived and less than 3 hours later we were back on the road again. Super professional and friendly service.
Name: N***** S********
Date: 2021-07-19 14:37:01
Rating: 5
Comment: Very professional and friendly. Did a great job and worked their best to keep the cost low on repairing the convertible top on my Audi. I will definitely be using them in the future!
Name: M* M******
Date: 2021-07-14 21:59:31
Rating: 5
Comment: Truck needed some axle seals which tuned into u-joints and mounting up my new rims. They got it in fast and did exceptional work. They even gave my rig a bath and shined up my tires. They truly went above and beyond. I also love there digital inspection form with photos that documents the repair process.
Name: A***** K
Date: 2021-07-06 15:29:57
Rating: 5
Comment: I am new to Grand Ledge and had to find a mechanic here, and saw that Righters was recommended by some people in the community. I am SO glad I went here to get my vehicle serviced! They were fast, informative, fairly priced, and went the extra mile to check my whole car for anything else that may need maintenance while they were working on it so I could try and avoid extra labor and extra time in the shop at a later date. They also warranty their work. Would recommend to anyone needing repairs!
Name: K*** B****
Date: 2021-06-15 15:50:38
Rating: 5
Comment: Professional, honest, no BS! Prices may be higher than other places Ive been to, but their work is high quality and warrantied. Ive been very pleased with all repairs and maintenance on 5 different vehicles. Highly recommend this family owned and operated facility!
Name: S** T*****
Date: 2021-06-12 22:42:57
Rating: 5
Comment: They did a pre-sale inspection for me. The report was detailed and informative. Their communication skills were great! When I called, they were very patient with my questions and answered all my questions. They finished the work in a timely fashion and did a great job. James was the person in the office that I worked with and he was amazing!
Name: B** H***
Date: 2021-05-03 14:57:27
Rating: 5
Comment: First time at Righters - I was referred because I have a classic truck. Obviously they can work on all years as I saw many newer cars at their facility. Look at all these 5 star reviews! All deserved - outstanding service and communication, beautiful spotless facility, friendly and professional.
Name: L**** S***
Date: 2021-04-26 17:48:57
Rating: 5
Comment: I have been using Righters for years, great people, great service and great price. The thing I appreciate the most about them in they are honest. Keep up the good work!
Name: L***
Date: 2021-04-26 16:26:44
Rating: 5
Comment: Righter’s has performed all of our auto repairs for several yrs now, and couldn’t be more pleased with all of the excellent work they have done for us. Honesty, professionalism, integrity, knowledge, quality of work and value is why we will be forever customers!
Name: T****** B****
Date: 2021-04-14 11:37:19
Rating: 5
Comment: They did a good job and took pictures of everything that was wrong and what they did they were cheaper than any place Ive went to. they did the job theyre supposed to do without doing anything more extra Thank you wallet. Thanks Righter.
Name: M***** M****
Date: 2021-02-08 06:26:18
Rating: 5
Comment: 5 stars. They put the service back in customer service. Everyone has been a pleasure to deal with. Ill be back again. Wish them well on their new shop.
Name: J** P*****
Date: 2021-01-18 17:54:25
Rating: 5
Comment: Replaced fuel pump in my VW Beetle. Righters has always work well with the Beetle. They have always have gave that personal touch, and very friendly.
Name: J*** L*****
Date: 2021-01-11 19:42:02
Rating: 5
Comment: They worked with me on my travel schedule so that I could get my truck in before I left and could pick it up when I returned. They were able to determine that I had an issue with the batteries and not an electrical issue. A lot of places would have done electrical work instead of identifying a bad run of batteries (and charged a lot for it). They also identified additional issues, some I can fix and some they fixed. They even gave me a ride when I dropped it off and picked it up. Great expertise and great customer service.
Name: C********** B****
Date: 2020-11-07 20:49:37
Rating: 5
Comment: Being new to the area and needing repair work we received a flyer in the mail. We jumped on it and it was a great experience very polite and did what they said they would do explaining everything. Had to take back for a minor leak they changed the fitting at no charge plus gave me a rental for the weekend.Very good service and would highly recommend.Can’t beat that.
Name: l****** w*****
Date: 2020-10-24 18:36:41
Rating: 5
Comment: I broke down in lansing on my way home from Chicago. I had my truck towed to them and they handled everything for me. Very professional and I’m so glad I picked them for the repairs. They were awesome!!!
Name: M*** B*******
Date: 2020-10-14 00:16:45
Rating: 5
Comment: Righters has been taking care of our fleet trucks and my personal vehicles for a few years. The go above and beyond for all of our needs with very quick service. I would recommend them to anyone with one car or a whole fleet.
Name: L****** S******
Date: 2020-10-12 23:38:22
Rating: 5
Comment: My husband’s truck would get stuck in park and you’d be stranded. They talked him through what to do so we could drive it over to them to fix it. They saved us!! They’ve fixed other things, too. But this is the one that I’ll never forget! They’re great, friendly people and their shop is clean!! Highly recommend them!!
Name: J**** D******
Date: 2020-10-12 17:53:49
Rating: 5
Comment: I would recommend Korey, Scott and the gang to anyone. Ive personally dealt with them for close to 10 years and have had them work on everything from my diesel truck to my antique car and have always been pleased with the their work and great attitudes.Our company has even started taking our fleet vehicles to them as their rates are much better and turn-around time has been amazing. Thanks guys.
Name: A*** C*******
Date: 2020-08-28 02:47:39
Rating: 5
Comment: My power steering system failed while driving across the state on i96. I gave them a call. They said come on in and they’d check it out. They cleared the fault and got the system working again, for the time being. There was no charge for the diagnosis and fault clear. I called several other places that just said they couldn’t do anything without an appointment. The least I can do it five then a good review. Thanks Kory!
Name: S********
Date: 2020-08-05 23:52:27
Rating: 5
Comment: They were able to get me in quickly for an appointment. Found the problem and had my car fixed in no time. They were all very professional and easy to work with.
Name: J**** D*****
Date: 2020-06-18 21:28:57
Rating: 5
Comment: On June 3rd, 2020, I had my air compressor, air compressor belt, and tensioner replaced on my 2008 Chevy Trailblazer 5.3 Liter V8. I was in a bind because we were headed down to West VA that weekend to pick up a puppy and I needed air in my truck for the trip. James at Righters kept me informed the whole time and showed me other areas that need attention for my truck. They allowed me to choose what other items need some TLC. The repair on the air was expensive as I knew it would be but cheaper than the dealership.We made our trip to West VA and I let my truck rest for several days when we got back. The next time I drove it, the air was not working. It was blowing air but not cold. Today, I took it back, Righters put dye in it, found a small leak and fixed it at no charge! I thought for sure something like the evaporator went bad! Thank you Righter! Now it works and Im cool again!
Name: G*** K****
Date: 2020-06-04 00:25:46
Rating: 5
Comment: My family has utilized Righter’s Auto Repair for over 15 years. Righter’s has always provided outstanding service. They have the latest diagnostic equipment and technical knowledge to fix almost any vehicle problem. They stand behind their work and are extremely fair and honest. I have recommended them to numerous friends and family that need automotive repair.My latest interface with Righter’s was a couple of weeks ago. My wife and I were out for a ride in our 2004 T-Bird when it suddenly stopped running and left us stranded. I called Righter’s and attempted road side repairs by explaining my problem and asking them for possible solutions. When it was evident the problem couldn’t be resolved road side, I had the car towed to Righter’s. Righter’s assured me the car would remain inside the shop if they were unable to repair and the car had to remain overnight. Righter’s then gave my wife and I a ride home. Within an hour they diagnosed the problem and called to give me an estimated cost of repair. Several hours Later they had the repair completed and we could come pick it up. Outstanding customer service. If you’re looking for mechanics you can trust and build a long term relationship with, I highly recommend the crew at Righter’s. Great people that I am proud to call friends.
Name: S**** H****
Date: 2020-06-03 14:32:47
Rating: 5
Comment: Righters has taken good care of my car, especially considering the neglect I’ve given it. After 250,000 miles things fall apart, but they’ve done what’s needed and are very professional about it. Also appreciate the diagnostic tests and the loaner car so I can keep working.
Name: N*** H*****
Date: 2019-11-05 17:44:51
Rating: 5
Comment: Righters does it right. I took my car in for brake work after initially trying to get it fixed myself with pretty bad results. The team was very quick in taking a look at things and gave me an estimate that ended up being spot on. After initial payment, my car still made noise, so I took it back. Again, they looked right away and put me back on the road. Noise persisted so another revisit and same day fix finally solved it, with no extra cost to me. I also wasnt expecting a full inspection report with pictures upon my original visit. The team goes above and beyond for customer service, and I will definitely return.
Name: M*** K******
Date: 2019-10-04 14:28:16
Rating: 5
Comment: Righters staff have always been a pleasure to work with. They do great work and have went above what was expected to find a way to fix some unexpected issues with the vehicle on several occasions. Great service at a great price done in a very timely manner. Highly recommend!
Name: H********* 1**
Date: 2019-09-12 21:10:10
Rating: 5
Comment: My family and I have been doing work with Righters for quite a few years now; I personally have been for the past 7. These guys are great to work with. Theyre fast,theyll friendly, and theyll happily answer questions about the work that needs to be done, and they always keep you in the loop with quotes and the work theyre doing as they do it. Ive had some work done by other shops, and Id prefer that my car be worked on here 100% of the time. They do the right work, and they do it right.
Name: B**** J*
Date: 2019-08-12 16:48:24
Rating: 5
Comment: My co-worker recommended Righter’s to me as I needed to get new brakes on my 2014 Ford Focus. About an hour after I dropped my car off, I received a detailed vehicle health report sorted by the areas that were most critical to non-critical. Korey gave me a quote to replace my brakes over text, which was convenient as I was at work, and made suggestions about how to proceed. I felt respected and a part of the decision-making process, never ‘told’ what I had to do. I will certainly be back when I need more work done, the prices are competitive and customer service is excellent! Thank you Righter’s :-)
Name: j**** b******
Date: 2019-07-03 15:03:42
Rating: 5
Comment: Absolutely impressed with this shop. They performed a repair quickly and thoroughly. One of the parts failed prematurely (out of their control), and they made it right. Highly recommended!!
Name: D****** C*******
Date: 2019-06-27 06:44:57
Rating: 5
Comment: Great place to have your car repaired. Pricing is reasonable and staff are certified. I recommend them to friends and neighbors. They are friendly and never talk down to you.
Name: M****** S****
Date: 2019-06-22 14:11:01
Rating: 5
Comment: Our company van broke down 2 hours away from our business near their shop. They resolved our issue quickly and and very fairly. I never write reviews believe this is 1st, but we owe them our gratitude.
Name: K**** S***
Date: 2019-06-20 21:35:13
Rating: 5
Comment: My experience at righters is always great! Its never great having to get your vehicle fixed because it can be very costly but all costs aside these guys ( Corey Scott and there crew) would give you the shirt off there backs! If your stranded on the side of the road come rain snow or sunshine they would come rescue you no doubt in my mind!!I also love that its family owned and operated! ( there parents did a good job raising there boys) I recommend this place to one and all! Oh I guess I should mention that the work they do on your vehicle will be as amazing as your experience! And remember people when they call to give you the bad news about your vehicle Whether its a big repair or a small repair its not their fault but they will fix it! Thanks Corey! ~kelli~
Name: J****** C******
Date: 2018-12-26 17:48:51
Rating: 5
Comment: We had our muffler and exhaust come loose while on the highway the day after Christmas. Not only did they get us in right away to fix it, they gave us a great rate and got us back on the road in under 2 hours. Plus they were nice to our dog who was very scared about the whole ordeal.
Name: M** T*****
Date: 2018-01-31 00:14:51
Rating: 5
Comment: Righters is the best place that you can take your vehicle! Everyone that works there is super friendly and helpful. As a working student, I dont always have the time to answer calls but they adapted to texting me so I was still informed about my car and even took it a step further to send me pictures to illustrate their point. Love taking my car here!
Name: T** S********
Date: 2016-07-01 11:36:07
Rating: 5
Comment: These guys are on top of their game. I have had 3 of our family vehicles repaired at Righters for over a year and I have been 100% satisfied with their work. They wont compromise your vehicle by not suggesting a repair or fix. On the flip side if a repair doesnt need to be done they wont tell you it needs to be. Honesty and integrity is alive at this auto repair facility.If these guys were doctors they would be rated top in their field. My hats off to Korey and Greg for a job well done.
Name: S**** G********
Date: 2015-07-20 13:29:21
Rating: 5
Comment: Very personalized service! When I need auto repairs I will only go here. His business relies on word of mouth and his quality shows! Will provide options and a recommendation based on different budgets, but refuses to use parts that have a poor track record. Always a great value. Highly recommend!!
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Name: M*** F****
Date: 2024-02-12 15:38:24
Rating: 5
Comment: Courteous and professional completed the oil change quickly