Redford Auto Repair

category: Car repair and maintenance service, Auto repair shop, Brake shop, Engine rebuilding service
address: 9565 Telegraph Rd, Redford Charter Twp, MI 48239, United States
Phone: +1 313-450-1485
worktime:
DayTime
Monday8:30 AM–6 PM
Tuesday8:30 AM–6 PM
Wednesday8:30 AM–6 PM
Thursday8:30 AM–6 PM
Friday8:30 AM–6 PM
Saturday8:30 AM–3 PM
SundayClosed

site: http://redfordautorepair.com/
rayting: 4.5
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,

Auto repair shop near me:

Darrells Firestone | Gordies Garage | Auto Clinic | Car Center | Friends Auto Service & Repair Center - Garden City


Name: B***** B****
Date: 2024-02-13 02:21:37
Rating: 5
Comment: I was elated to find this shop for all of my vehicles. I have a friend who told me about this great shop. After years of using the dealership. What a difference this shop is. They call you the same day that they are working on and are taking a look at your vehicle (meaning the same day that you drop your vehicle off) They let you know what is wrong and what the cost will be, etc. The dealership that Id used for years would have my vehicle anywhere from a week or longer. This shop is full of talent, professional and caring mechanics. With owning a business like I do, my vehicles need to be up and running in tip-top shape. I finally found a place able to takes care of all my vehicles. Also great prices and friendly smiles.
Name: P**** L***
Date: 2024-02-12 18:21:30
Rating: 5
Comment: This shop offers professional work with a friendly smile, great follow-up customer service, and fair pricing! Highly recommended.
Name: p******
Date: 2024-02-09 14:34:52
Rating: 5
Comment: I’ve been coming to this shop for years now. They have always done good honest work for me and my wife. Always upfront and fair with their approach. I would recommend to my people without hesitation. I will definitely be back.
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Name: D******* B****
Date: 2024-02-06 14:45:32
Rating: 5
Comment: Have been dealing with Redford Auto Telegraph & Chicago over 10 years Joe and Nate are two of the most honest guys Ive worked with love the service and personal care they give to every customer! Lo from Redford.
Name: J**** E******
Date: 2024-02-03 16:51:00
Rating: 5
Comment: Amazing customer service, always really respectful and friendly. Diagnostics have been always accurate and they do the job fast! Im always impressed by how well they work.
Name: L***** B*****
Date: 2024-01-31 13:59:49
Rating: 5
Comment: I am so glad my neighbor Tim referred me to Redford Auto Repair for my New Tires on my truck. The staff was amazing and Joseph answered all of questions and gave me a great deal on new set of tires. They were very accommodating to me when a nail got stuck in my tire causing a flat. Again they got me in and out. A big shout out to all of you guys at Redford Auto! I’ve been telling everyone about you all!!
Name: S****** E****
Date: 2024-01-30 04:01:30
Rating: 5
Comment: Consistently Good service at a reasonable price throughout the years Ive used them
Name: J** M*
Date: 2024-01-29 15:41:16
Rating: 5
Comment: Very professional and fast, my car has been sitting elsewhere for 3-5 months took my car to Joe and he finished my car within 1-2 days and I’ve had no problems!.
Name: m****** m****
Date: 2024-01-22 16:33:53
Rating: 5
Comment: Good work job was done correctly and for a lot cheaper than dealership offered with same parts. Been bringing vehicles here for years and will keep coming back.
Name: K**** D******
Date: 2024-01-22 14:41:00
Rating: 5
Comment: Always appreciate the fast, kind service. Never had an issue with any repairs that they’ve done. Will continue to bring my car there and will recommend to others.
Name: B**** P*****
Date: 2024-01-18 14:46:40
Rating: 5
Comment: Joesph worked on my 2017 ford escape and he took really good care of my car he kept in contact with me he explained everything and was very professional ! I would take my car there anytime .
Name: B**** B****
Date: 2024-01-16 17:24:05
Rating: 5
Comment: I required my whole tire hub to be replaced on my Mercedes GL550. Redford Auto provides thorough information to understand the costs and expected time to perform the work. They value your business and understand car repairs can be a headache but a necessity. To find a company that you can be reassured the job will be done right and at the best reasonable price is a relief from the stress of car repairs. I recommend Redford Auto to be your first stop for any time you need repair.
Name: D****** T******
Date: 2024-01-15 22:49:53
Rating: 5
Comment: 1/12/23 my heat stop working in my 2017 GMC Terrain and 1/13/23 that morning I called Redford Auto Repair and the man who answered the phone was pleasant. I was told to bring my ride up there and they would be able to take a look at it in 2 hours, we’ll when my husband and I dropped it off I received a call from Joseph saying what the issue was, the price and when it will be ready. So from 10am to 12:30pm my ride was fixed and ready for me. Redford Auto Repair removed and replaced my blower motor resistor and blower motor assembly. They were fast and efficient! Great customer service! This was my first visit, but my husband frequently takes his trucks there. So far so good my heat is working great! I liked that Joseph reached out to me to make sure everything is working well and that if I had any concerns to reach out. I would definitely recommend Redford Auto Repair! Thanks again guys!
Name: R** M*
Date: 2024-01-15 20:28:43
Rating: 5
Comment: Got New Starter & Battery put in here Quick will be going back for my Automobile needs . Been back like I said I would , this time needed Hub , brakes couple tires Once again great job Visit 3 thought I needed another tire or 2 , Turns out just had couple Rim leaks & Telegraph Redford Auto Repair Guys took care of it ....... Thanks again Neighbors
Name: M**** Z*****
Date: 2024-01-13 13:29:10
Rating: 5
Comment: Excellent shop. Very professional and knoledgable. They fixed my SUV in a short period of time at a very reasonable price.
Name: P** H*******
Date: 2024-01-09 14:10:00
Rating: 5
Comment: Excellent customer service! Great service and affordable, too. Excellent follow up to make sure we were happy with the repairs. I don’t go anywhere else! BET!!
Name: S***** F*****
Date: 2024-01-06 18:21:41
Rating: 5
Comment: Great experience. These guys are very knowledgeable and fairly fast as well. Id definitely recommend them for all your mechanical needs....
Name: C**** G***
Date: 2024-01-06 02:39:05
Rating: 5
Comment: I only take my car here. Patient and professional service.
Name: A** F*****
Date: 2024-01-04 15:21:49
Rating: 5
Comment: The best and fastest experience, professional and friendly . They installed new tires on my x5 and I am very satisfied with my experience. Thank you!
Name: b******* m*********
Date: 2024-01-02 17:30:08
Rating: 5
Comment: I needed work done on my car. The staff is very professional and helpful. Joe was great he was extremely helpful. I will continue bringing my car here. Thanks Joe for looking out!
Name: J**** Z********
Date: 2023-12-30 23:43:25
Rating: 5
Comment: Good people, great service!
Name: T***** �******* W******
Date: 2023-12-18 18:35:56
Rating: 5
Comment: Very fast and friendly crew here at Redford Auto Repair. Had my car towed and fixed within a day! Great service.
Name: M****** D*****
Date: 2023-12-13 17:29:08
Rating: 5
Comment: My rotor was glowing red,so I called around for calipers, rotors, and breaks and they were very reasonable, they did a great job and i got my car back as promised! I have other things wrong and I will be taking my car back for those as i am able. I appreciate their compassion for these hard times in the world and willingness to care and still give reasonable pricing.
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Name: O***** W****
Date: 2023-12-13 17:28:10
Rating: 5
Comment: Good Service, very professional shop and I would recommend this shop my experience there was good.
Name: T******* H*****
Date: 2023-12-07 21:56:30
Rating: 5
Comment: A friend of mine referred me to this shop and I must say I was pleasantly surprised. Great customer service...Joseph and Nate were great. They were very patient. They took care of my car issue quickly. Keep up the great work guys
Name: A***** A***
Date: 2023-12-04 15:34:29
Rating: 5
Comment: Very professional anytime I need something done. It gets done right away my job consist of a lot of driving and these guys are my go to Great customer service and very knowledgeable staff. you will not be disappointed.F350 super dutyChevy MalibuToyota FJ cruiser
Name: M****** M****
Date: 2023-12-02 04:16:30
Rating: 4
Comment: Very personable with their customers but needs to bring back a waiting area.
Name: L** N*******
Date: 2023-12-01 15:18:59
Rating: 5
Comment: Joe is welcoming and informative makes you feel like family not just a customer. Explains the problem and what it takes to repair it. I have been a customer for several years and will continue as a Redford Auto customer. Thank you again Team Redford Auto!
Name: t**** f***
Date: 2023-11-30 17:26:25
Rating: 5
Comment: Matt was very helpful!!!! I’ll be coming here from now on and they worked with me
Name: W****** D*****
Date: 2023-11-30 15:16:50
Rating: 5
Comment: This place is fantastic the work they do is top notch they go out of there way to help the customer! And there customer service is unbelievable they even take the time to follow-up on the job who does that any more they do!
Name: A***** H*****
Date: 2023-11-30 14:18:04
Rating: 5
Comment: They always do a good job and they are very professional and they fix only whats wrong with your vehicle they dnt tell you something just to make a dollar my father always took his vehicles to good Year and he always told me to do the same when I was young so Im walking in my father footsteps
Name: k**** l*****
Date: 2023-11-30 14:17:28
Rating: 5
Comment: My new place for business.Very professional and understanding
Name: M**** C*******
Date: 2023-11-29 14:54:03
Rating: 5
Comment: Great place, they kept me informed on every step and good prices. Will deal with them again.
Name: K** M*****
Date: 2023-11-28 12:13:40
Rating: 5
Comment: Nat and sam Is wonderful they fixed my truck was very professional
Name: C******** C******
Date: 2023-11-27 15:57:48
Rating: 5
Comment: Redford Auto over the last 20 years I’ve been going has always provided Great, Honest, and Reliable service. Always trustworthy!!!
Name: P** M*****
Date: 2023-11-21 19:50:23
Rating: 5
Comment: Very friendly staff and great mechanics and expertise. The work they did on my older car was worth it and it runs just like a new car! I’m a happy customer and will return and will refer others.
Name: P**** T*****
Date: 2023-11-20 20:37:06
Rating: 5
Comment: I’ve used them Twice! Each experience was great. They are Honest, straight forward, timely and very personable. I would recommend them to anyone. Thanks again!
Name: K**** M****
Date: 2023-11-20 16:31:17
Rating: 5
Comment: My experience at Redford Auto has always been superb. They’ve always serviced my vehicle in a timely manner and provided me with great customer service!!!
Name: A** B******
Date: 2023-11-19 15:01:17
Rating: 5
Comment: The crew was very polite. I recommend this garage to have your breaks done they charged me half the cost of the dealer ship.
Name: J*** M*******
Date: 2023-11-16 22:34:37
Rating: 5
Comment: This is the BEST auto repair shop that you will EVER FIND!!! friendly, knowledgeable, easy to talk to, they get to the bottom of your car problem and they get it fixed, and at a VERY REASONABLE price. ive been taking my car to them for almost a decade, for repairs both small and major... when i tell friends what i had done and what i paid, i ALWAYS get someone who says oh my, they gave you a really good price! i mean, nobody really wants to pay for car repairs, but if you need them to be done, you will thank yourself for taking your car to these guys!!!
Name: R***** W****
Date: 2023-11-14 14:22:49
Rating: 5
Comment: Redford Auto is an outstanding resource for getting your car repaired and serviced. They are customer friendly, quality oriented, prompt, and competitive with their pricing. They also do a great job with following up with the customer. I highly recommend them.
Name: M******* R*******
Date: 2023-11-13 21:15:45
Rating: 5
Comment: I absolutely love this place they took care of me. Good quality service great personal service.
Name: T****
Date: 2023-11-13 19:52:13
Rating: 5
Comment: The service gentlemen at Redford Goodyear are Awesome! On several occasions recently in the last 45 days have done a number of significant things to my car! Ill be coming there for all my automobile needs!
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Name: D**** M*******
Date: 2023-11-12 17:24:25
Rating: 5
Comment: I had them recently to do some work on my truck, which they did a great job, both times, Im completely satisfied with their work, my truck runs great...
Name: M******* B*******
Date: 2023-11-10 20:34:37
Rating: 5
Comment: Called in an “emergency” with a cat in the car - hit a curb and had a big bulge in my tire. These guys were all so kind and efficient. As busy as it was I was out of there in an hour. Their customer service is exceptional. Will start using them for my car maintenance needs. Thanks guys!!
Name: P******* e******
Date: 2023-11-10 17:39:58
Rating: 5
Comment: On the road again!!! Goodyear Redford Auto Repair came through once again. The team up there treats you like family, and my Uncle Joe lol and the rest of the team had my car repaired and back on the road in less than 4 hrs. I had leaks coming from everywhere and they repaired them all for a very reasonable price and in excellent timing. Thanks Redford Auto Repair (hope not to see you soon😉).
Name: T***** K***
Date: 2023-11-07 02:36:16
Rating: 5
Comment: From the start I felt as if I was in the correct place to have my vehicle repaired. The ENTIRE staff was extremely professional and very knowledgeable about the repairs. What surprised me the most was, not only before, during the repairs or after payment they remained courtesy days later to make sure I was satisfied. I would, and have, recommended them to my friends and family. Thank you for the excellent service.
Name: A**** S*****
Date: 2023-11-06 14:20:08
Rating: 5
Comment: Thank you guys at Goodyear Auto in Redford Township, you guys are awesome for what you did to my car.
Name: A****** J****
Date: 2023-11-03 20:13:37
Rating: 5
Comment: Joseph at the location on Telegraph got me in & out of there in Just over an hour. This was a pleasant surprise. Maybe you don’t understand… I didn’t even have an appointment! Now my new brakes no longer squeal & I have confidence that they will stop me when I need them. Excellent price as well 👍🏽
Name: O**** R***
Date: 2023-11-03 16:19:38
Rating: 5
Comment: Had a great experience at this shop. Was told when and how long it would take to repair my vehicle, and they were right on schedule. Thank you guys at Redford Auto Repair !!
Name: N** J****
Date: 2023-11-02 19:47:34
Rating: 5
Comment: From the time I called these men theyve been a great help definitely will get the job done also free towing if you are going to have them do your work on vehicle, which helped me out also. whenever I need work done to my truck they are definitely my go to and I drive across town just to get to them!!! Check them out you wont be disappointed.
Name: G******* W*****
Date: 2023-11-01 14:40:11
Rating: 5
Comment: Awesome Team @ Redford Auto!Thanks to Joe and his team members always keeps good communication, and does a great job of keeping me on the Road.💯
Name: A**** A******
Date: 2023-11-01 13:19:59
Rating: 5
Comment: Best place to go. I moved 30 minutes away but still take it here for anything I need
Name: M***** 4 C******
Date: 2023-10-31 17:01:20
Rating: 5
Comment: This is Robert and Im here to say they hold there own all it was just a misunderstanding they alright with me my bad moving too fast
Name: M*** �*********
Date: 2023-10-28 19:51:56
Rating: 5
Comment: I live in Lansing and needed a shop to have a used car inspected before purchasing. Even from my initial phone call they were the only shop or dealership that would get me in and out in one day. Chris who took my call was friendly and helpful. When I brought in the truck Jesse inspected as I watched and bugged him with a million questions. He was thorough and did a more in depth inspection than I expected. He was knowledgeable and educated me on every detail. Then the cost was far less than any other place by far. I highly recommend these guys!
Name: L****
Date: 2023-10-26 21:13:22
Rating: 5
Comment: Thanks Nate and Joe for an amazing service 🙌🏽
Name: D***** P******
Date: 2023-10-26 20:32:08
Rating: 5
Comment: Very nice people super affordable and helpful
Name: M****** T******
Date: 2023-10-26 03:48:29
Rating: 5
Comment: They were very helpful when I took our 98 Jeep Cherokee in to get the muffler fixed. First place to ever fully explain what was being done with a picture and everything, so that was a huge plus!
Name: C J******
Date: 2023-10-25 18:52:22
Rating: 5
Comment: Had a tire pressure sensor replaced, was very pleased with the time it took, pricing was fair, overall pleasant experience always!
Name: k*** w******
Date: 2023-10-23 23:55:57
Rating: 5
Comment: Grateful for my service here. They got me rolling again. There were quick, affordable, and there’s been no issues since.
Name: C****** C**********
Date: 2023-10-23 19:18:33
Rating: 5
Comment: Redford Auto Services all my vehicles. They did a geat job on the Charger.
Name: S******** S*******
Date: 2023-10-23 19:01:39
Rating: 5
Comment: This place is great. I had my brakes done here fast and efficient, friendly crew, and affordable prices. I will used them again.
Name: G*** L****
Date: 2023-10-23 18:12:08
Rating: 5
Comment: They do the best work Ive seen in a long time
Name: J** T*****
Date: 2023-10-23 18:04:02
Rating: 5
Comment: Awesome service and good price
Name: R****** B*****
Date: 2023-10-22 16:34:06
Rating: 5
Comment: Very friendlyQuick service and excellent workmanship
Name: J****** K******
Date: 2023-10-16 20:07:56
Rating: 5
Comment: Every time I come I get treated with respect and the business is always professional with me. Joe takes care of my needs and they’re prices are reasonable
Name: L***** A****
Date: 2023-10-16 15:00:08
Rating: 5
Comment: Got a few of my cars taken care of here with no problem. Very fast and informative. Reasonable prices especially when getting multiple things done.
Name: E**** H*****
Date: 2023-10-16 14:02:40
Rating: 5
Comment: I love Redford Auto and the staff. They are extremely knowledgeable, gets the job done quick. They follow-up afterwards to make sure everything is going well! Love it!
Name: N****** M******
Date: 2023-10-16 13:47:16
Rating: 5
Comment: 5 Star recommendation, absolutely would bring my car(s) here again.This is a honest business that should be recognized.I was recommended this place from my oil change shop in woodhaven, about 35 minutes south of Redford. They towed my car on a Sunday, called me first thing Monday morning explaining in great detail what needed to be done and fixed it by end of business day Monday.Joe and Nate are who helped me, I believe they are the owners. Both men of integrity. I don’t know much about cars, so the patience answering all my questions was much appreciated.The front desk staff and mechanic I spoke with were beyond kind and professional.The price I was quoted was great. I was expecting to pay much more to be honest.I’m very thankful I listened to the recommendation.I did stop in on Saturday when my check engine light came on (separate issue from first visit). I called and the front desk remembered me, and they had me back on the road in less than 30-40 minutes.(If you read this, thank you again!)
Name: C**** J****
Date: 2023-10-09 13:57:38
Rating: 5
Comment: I really like this shop… They are super professional, always get things done in a timely manner… Basically same-day service…If I’m in the morning ,I always get my vehicle back before the end of the day. Prices are definitely comparable to all the shops in the area. The staff is cool. The first time I stopped in just to get a new set of tires. Since then, I’ve had shocks, both front and rear end, work, heating and cooling work, and everything has worked out great. I definitely recommend using this shop!
Name: C******* C*******
Date: 2023-10-03 00:16:02
Rating: 5
Comment: I wanted to thank you guys for taking care of me. My heat had went out in my car and you guys did an awesome job at repairing my car and getting everything done in one day. I really appreciate you guys. Thank you
Name: J***** S****
Date: 2023-10-01 17:16:46
Rating: 5
Comment: I had the best experience at Redford auto. Nick was super nice and fixed my transmission in a matter of days. I highly recommend them!
Name: D C****
Date: 2023-09-28 17:07:11
Rating: 5
Comment: I’ve brought both of my used vehicles here over the last year and they are always reliable with fair prices and great service! Joe is my “go to guy” each time we visit. He takes care of us well with options to help us best get back on the road quickly! He and the staff have made what was once a headache with mechanic visits a breeze. I highly recommend!!
Name: J*** Z********
Date: 2023-09-27 23:52:12
Rating: 5
Comment: Professional affordable friendly. Glad I went here.
Name: s*****
Date: 2023-09-27 15:29:20
Rating: 5
Comment: First time coming here and I have to say it was an amazing experience! All four of my tires replaced within just a few hours. Customer service was amazing! My car drives 10x better!!!!
Name: S******* W******
Date: 2023-09-26 20:07:36
Rating: 5
Comment: Love this place doesn’t try to take advantage of you because your a female honest and trustworthy
Name: A********
Date: 2023-09-26 11:28:21
Rating: 5
Comment: Best auto service I have had in my entire life. I got a dual battery replacement and a set of new tires for my Wrangler at a great price. Other shops were charging way more fore both services l. I would recommend Redford Auto Repair to everyone. Great customer service and communication.
Name: R**** C******
Date: 2023-09-25 17:46:01
Rating: 5
Comment: As good as ever. Professional service. Extremely courteous staff. Very fair charge for water pump replacement.
Name: F******** O*****
Date: 2023-09-25 14:26:32
Rating: 5
Comment: I kept hearing a grinding noise near the tire then My stabilization light came on which I never knew existed. After that my abs light came on so I was nervous about driving far, but my sister referred me to this place. When I say they got me together so quick and accurately I was back rolling before my children got out of school the same day and we Definitely feel safer with everything they fixed. Rotors, brake pads, hub bearings, sensors all that. YESSSSSS! I fully recommend these guys. They KNOW what they are doing and have great deals. Ask for Jo 👌🏾
Name: A**** M*****
Date: 2023-09-20 15:49:37
Rating: 5
Comment: Anytime there is something I cant do or dont have time to do to repair my vehicle I bring to this shop. Ive been satisfied with every visit with these workers in this shop for more than a decade. Thanks again sir 😎
Name: K**** L****
Date: 2023-09-15 16:17:28
Rating: 5
Comment: I would recommend anyone to come to Redford Auto repair. I brought my daughters car there first and they found the problem quickly. I just recently took my car and was very pleased with the A-1 service. Thanks Auto Repair and staff!
Name: C****** K***
Date: 2023-09-14 15:39:19
Rating: 5
Comment: Everyone here was great. Communication on the phone was fast and efficient, ordering my tire was fast and efficient. Installing the tire was fast and efficient. By far the best auto repair business Ive experienced.
Name: a***** g**
Date: 2023-09-08 19:52:44
Rating: 5
Comment: Awesome crew !! Nate & Joey are the best , nothing but good things to say about this place . These guys get the job done prices are fair and they get your car back in a timely matter ! I’ll never go anywhere else I give this place 100 stars .
Name: C***** J******
Date: 2023-09-08 18:04:41
Rating: 5
Comment: Joe and the crew is Amazing! Always doing a great job and the best prices
Name: S***** G*******
Date: 2023-09-08 12:43:53
Rating: 5
Comment: I absolutely love coming to this shop! the whole crew is great and they really do care about there customers and the quality of work! I had a bunch of things wrong with my engine and they fixed it perfectly within a week and gave me updates along the way. I definitely recommend it to anyone in the area to stop in here for whatever you need!
Name: l*** n****
Date: 2023-09-07 18:03:31
Rating: 5
Comment: Excellent service! The dealership was ready to charge us over $1,500 for repair but we came here instead and saved so much money. The service was friendly, easy, and very quick to fix. Definitely recommend this place!
Name: M****** L***
Date: 2023-09-07 17:50:37
Rating: 5
Comment: I want to said the service is great 👍 and the people are polite and this why come back great job 😁
Name: H*****
Date: 2023-09-06 21:02:41
Rating: 5
Comment: Jimmy and Nick did great on my 2016 Chevy sonic. Had engine light for compressor and transmission.Installed brand new genuine parts for 100.00 and got new part and asked if to proceed. If could, I would rate 20 stars. Thanks
Name: P***** P******
Date: 2023-08-30 20:27:36
Rating: 5
Comment: They did a great job with my converter. Took me home when I left my car. And was very nice and professional.
Name: J** B****
Date: 2023-08-26 18:40:49
Rating: 5
Comment: Got the job done for a fair price in a decent amount of time (no complaints)
Name: R*** G******
Date: 2023-08-19 12:37:54
Rating: 5
Comment: I Brought my Jeep Wrangler in for Battery Cable Replacement, The technicians here are very Thorough, not only did they fix my problem, but they also informed me of other issues that I had. Ive had my jeep serviced at other facilities, but for a first time customer I AM COMPLETELY SATISFIED. Come to Redford Auto Repair, you wont be disappointed.
Name: E*** N*****
Date: 2023-07-24 19:27:58
Rating: 4
Comment: Very good service and reasonable prices. Parking lot needs work.
Name: A**** R********
Date: 2023-07-21 14:29:08
Rating: 5
Comment: Great place to get you car serviced. Ive been using this shop for years now and every time theyve done right by me on price and work.Ive been to other shops and so far none have been as consistent as this location!
Name: c**** h********
Date: 2023-07-20 18:15:34
Rating: 5
Comment: Great shop, got 4 tires replaced in about an hour. Great communication. Will be my go-to shop
Name: A****** S*********
Date: 2023-07-19 13:10:03
Rating: 5
Comment: Been getting repairs and upgades to my vehicles here for several years and there always on point. Good business.
Name: J M****
Date: 2023-07-17 14:40:41
Rating: 5
Comment: I woke up in the morning to grind breaks pads I called Redford auto repair they got me right in. got my pads and rotors replaced had me in and out In. I recommend this play to all my friends and family. Best place around
Name: S**** S*****
Date: 2023-07-17 13:34:32
Rating: 5
Comment: I called Redford Auto Repair on a late Friday evening hoping I could at least drop my vehicle off and have a diagnosis some time the following week. However, early Saturday morning I received a call detailing my check engine light and other mechanical issues. Before any work was performed, I was able to review the diagnosis, review the estimate for the work and was allowed a second opinion before approving anything to be done. I took my vehicle to another shop who provided me with the same diagnosis, but wanted to charge me more than double what Redford Auto Repair quoted me. Ultimately, I returned my vehicle to Redford Auto Repair who repaired my vehicle same day. Thank you 🙏
Name: T**** C*****
Date: 2023-07-12 14:32:46
Rating: 5
Comment: Redford Auto been working on my cars for years and awesome customer service. Thanks all that you do.
Name: Y****** C*****
Date: 2023-07-11 13:38:53
Rating: 5
Comment: GREAT customer service. Quick repair time. Reasonable prices. Nate always takes great care of me. This will be my permanent place for all my auto repair needs.
Name: C**** K*******
Date: 2023-07-10 15:17:49
Rating: 5
Comment: Been going to Redford Auto for years. Started with Joe in Garden City and have followed him to Redford MI. They give you great prices and tell you exactly whats wrong with the car. They do the work in a timely manor along with updated phone calls on the progress of your car.
Name: L**** c
Date: 2023-07-06 20:54:27
Rating: 5
Comment: Redford auto and there team of mechanics are my go to for our families vehicles... They are honest, fast, affordable and always willing to tell me whats most important to fix first. I always recommend the telegraph location to all the people I like 😊
Name: �*******
Date: 2023-07-03 20:35:46
Rating: 5
Comment: I went to Redford auto repair with a problem with my muffler. The team did everything fast and with no extra unnecessary charges which is important nowadays. Eventually I picked up my vehicle in about 3-4 hours. I definitely recommend this shop.
Name: s***** w**************
Date: 2023-07-01 19:55:35
Rating: 5
Comment: This was my second time visiting Redford Auto Repair. I don’t have any complaints they communicate with the customer before the repairs and they are fast and efficient. They even offered a ride home between repairs. If I have any other auto needs they are my first choice.
Name: R***** D******
Date: 2023-07-01 01:52:33
Rating: 5
Comment: Courteous and friendly staff. Will definitely take my car to them every time.
Name: G****** B***
Date: 2023-06-29 19:50:14
Rating: 4
Comment: Ive had my vehicle serviced at this location 3 times over the last few years and never had to take my vehicle back because something wasnt right. They get the job done in a decent amount of time. They do good work and prices are fair. They will also work with you at times as for as cost.
Name: K***** R*****
Date: 2023-06-28 13:19:34
Rating: 5
Comment: My first time going and I’ll be back! I had to get my whole front end done, they did excellent work very professionally, respectful and fast. They even follow up with me. I appreciate this place. They have a forever customer now!!
Name: J**** M****
Date: 2023-06-27 15:02:32
Rating: 5
Comment: Truly the auto repair service that I’ve experienced. The front office staff are incredibly polite, professional and helpful. The guys in the shop are amazingly talented with their skills and abilities.As long as I’m in this area, this will always be my “go-to” when it comes to auto repair. I highly recommend them to anyone in need of their services.
Name: J*** B****
Date: 2023-06-27 01:32:57
Rating: 5
Comment: I have been taking my vehicle here for years, and now, so is my son.They know who I am when I walk in the door, which means a lot, and they are very accommodating and charge extremely reasonable prices. They work with me, they are polite, and professional. I truly appreciate them.
Name: A******
Date: 2023-06-26 23:08:27
Rating: 5
Comment: The team was very helpful and knowledgeable!! My first time here and I will definitely be going back when need and recommending to everyone!!
Name: r** r*******
Date: 2023-06-26 16:37:51
Rating: 5
Comment: Very Great experience they are very helpful and concerned about your problem prices arent bad i will be taking my car back when the next issue comes
Name: K***** M***
Date: 2023-06-26 14:58:26
Rating: 5
Comment: I always receive exceptional service from the team at Redford Auto Joe and Nate are my two favorites. I couldn’t ask for a better customer, service and customer care. I always recommend them to my family and friends and will continue to do so. Service is always fantastic and fast. Thank you Joe, thank you Nate! Thank you everyone at the shop!
Name: D** R***
Date: 2023-06-26 14:50:23
Rating: 5
Comment: Redford auto is very professional they do good work and guarantee every job one of the best shops I’ve dealt with in a long time
Name: s***** p***
Date: 2023-06-23 14:45:23
Rating: 5
Comment: Redford Auto services all my cars and my husbands cars also both are daughters families they do a great job 👍
Name: J***** J
Date: 2023-06-22 23:17:05
Rating: 5
Comment: This is the place to go to. I have taken all 3 of my cars to be repaired. The price they quote is always reasonable and affordable and they fix it within hours. No overnights. And they text within the month to make sure the car is running up to par. I am so happy I found them.
Name: J******** B*******
Date: 2023-06-22 13:31:01
Rating: 5
Comment: They have helped fix my car many times, each time they have given me the best service possible and the best parts for the cheapest price. They have made a customer for life!
Name: M******* H*****
Date: 2023-06-19 23:17:48
Rating: 5
Comment: I arrived early on a Saturday morning and drop my car off, they called me within a hour and told me what repair was needed ...I authorized the repair. They called me within a few hours to pickup. It was fast & very professional .. and very reasonable prices. I would advise any women that feel some type of way about going to repair shops alone ... this is the place to go to! They replaced my serpentine belt & pulley ... havent had any trouble since.
Name: G*
Date: 2023-06-19 14:12:20
Rating: 5
Comment: Redford auto located on telegraph road near Chicago is a great shop to bring your vehicle to. Nate and Joe take excellent care of you when you arrive and also checking out. Dropped my truck off at 0800 for brakes, rotors, and a tune up. Vehicle was completed by 10. I recommend all to bring your vehicles to them. They have VERY reasonable prices. The best bang for your buck
Name: S****** T*****
Date: 2023-06-14 20:03:39
Rating: 5
Comment: The guy’s in the shop are great. It was very reasonable and great pricing. They take care of business and are willing to work with you
Name: J*** A********
Date: 2023-06-13 12:17:54
Rating: 5
Comment: Happy with the work performed by the Redford Auto Repair Team! Quickly diagnosed vehicle repairs needed, provided recommended repairs that were most important and made repairs necessary in a short amount of time. Joseph followed up about a week later to ask how the car was running and if any other issues, which was great.Thank You Redford Auto TEAM!
Name: D**** C*****
Date: 2023-06-09 15:58:13
Rating: 5
Comment: The service is top notch! I bring all of my vehicles here. Customer satisfaction at its best! I Never had to bring my car back for any work they’ve done. Worry Free. Thanks Nate and Crew!
Name: B**** H****
Date: 2023-06-09 15:26:23
Rating: 5
Comment: Very satisfied with Redford Auto they do good work and it doesn’t take them a long time. Thank you, Redford Auto.
Name: K**** T****
Date: 2023-06-08 19:38:25
Rating: 5
Comment: I’m very grateful for the services I have received from Redford Auto. I was very pleased and satisfied with them the very time I brought my vehicle to their shop and they did an outstanding job, not only that but they actually reached out to me checking to see if everything was going good after the repairs. They come highly recommended by me.Thanks you all thanks Joseph!!
Name: B****** R*******
Date: 2023-06-05 20:45:28
Rating: 5
Comment: To start off the customer service is amazing every single time I come. They fixed on my car about 4 time now and I can’t see myself going anywhere else! Definitely recommend them to anyone that mentions car repairs.
Name: E*** H*****
Date: 2023-06-05 18:57:14
Rating: 5
Comment: This place. Omg I’m grateful for every last person here. I needed my car fixed and I thought it would take forever. They were so good they worked on it that day. And gave me all the help I needed with no hesitation
Name: D******* E****
Date: 2023-06-05 18:41:34
Rating: 5
Comment: My husband and I have been customers of Redford Auto for years. They have always been dependable and work quickly to make sure we get back on the road safely any time we have issues with any of our vehicles.
Name: S**** B******
Date: 2023-06-02 20:20:41
Rating: 5
Comment: Redford auto goes above and beyond to offer the best service. Whether it’s mechanical or body work, you will be completely satisfied! Nate, Joe and Al are the only people we trust with our vehicles. Thank you again for keeping us safe on the road 👏🏻👏🏻👏🏻👏🏻
Name: O****** E***
Date: 2023-06-02 17:07:44
Rating: 5
Comment: When my vehicle stopped on me, I had it towed to Redford Auto Repair for service. Joseph was extremely polite and took good care of my vehicle. He assured me that it was in good hands. He kept me informed along the way which was great. Turns out my serpentine belt had broken away while I was driving. They were able to repair my vehicle the same day. I was so happy that my car was done so fast! I clearly came to the right place. I will be recommending this shop to my friends and family. Thank you for everything.
Name: A***** W*******
Date: 2023-06-01 23:41:58
Rating: 5
Comment: I always have good experiences coming here. Everyone is so friendly and my car is always in and out. I’ve been a customer for almost 6 years now but my parents have been going here for about 11 years and it’s like a family because they’ve watched me through middle school, high school and college, and have been assisting me along the way.
Name: K***** C***
Date: 2023-05-31 20:09:09
Rating: 5
Comment: I have been using these Redford Auto Repair for years ! They have great prices, friendly staff and they keep you updated every step of the way while they are doing the repairs.You take your car here , you won’t be disappointed and they are very affordable.
Name: B K***
Date: 2023-05-31 13:22:26
Rating: 5
Comment: I wouldnt take my car any place else. Very quick and reliable service. I always leave feeling safer in my vehicle.
Name: L**** C*****
Date: 2023-05-30 20:07:22
Rating: 5
Comment: Hello Redford Team I’m very thankful for you guys my truck is running like new I wouldn’t recommend no other places to fix on my truck but you guys ……Joe and Nate very much respectful Gentlemens makes you feel welcome I appreciate you guys also the other locations☺️you’ll be seeing me again soon
Name: K** E***
Date: 2023-05-30 19:52:10
Rating: 5
Comment: I finally found reliable and honest auto mechanics at Redford Auto Repair Shop. They are affordable and very friendly. They service all of ours cars in our household and I highly recommend them.
Name: D******** M*********
Date: 2023-05-30 15:52:51
Rating: 5
Comment: Good, trustworthy mechanic, the best I have seen. Redford auto has done both maintenance and repair work for me on all my cars in the last six years. They are the real deal. Their honesty is the main reason I continue to use them, as well as their know-how and ability to fix things.
Name: E**** C*******
Date: 2023-05-25 21:37:02
Rating: 5
Comment: Redford has been great about taking care of everything I need and really quickly. They get me in faster than any other service I’ve used. I’ve switched from the dealership service to Redford and they’ve been great.
Name: N***** T***
Date: 2023-05-25 19:13:38
Rating: 5
Comment: Towed my vehicle to this place after checking reviews as my engine is overheating. Next day figured out that the issue is with Radiator. These guys are friendly and pricing is fair. Recommend them for sure
Name: � P****** M*** �
Date: 2023-05-25 14:38:55
Rating: 5
Comment: Love the guys from Redford Auto Repair..they went above and beyond to help me with my truck!Kept me updated and worked with me!Found me a new mechanic!
Name: K**** E****
Date: 2023-05-25 14:13:20
Rating: 5
Comment: This place is very honest as a woman sometimes you feel like you can get taken advantage of when you go to get your car serviced. But they understand that great customer service is the way you earn business not trying to cheat the customer. They find ways to fix what needs to be fixed in your price range. And if it is a little bit above your budget its still affordable compared to other car repair shops. I recommend them a 1000%
Name: J**** W*******
Date: 2023-05-02 15:52:06
Rating: 5
Comment: Came in for an oil change and new tires. Excellent pricing. Friendly service. From working at a dealership before my current job I can tell theyre honest and have integrity.
Name: h**** m******
Date: 2023-04-13 17:38:26
Rating: 5
Comment: I love this place! They do a great job Every time I come here. Zahra at the desk is amazing, very professional and a pleasure to deal with.
Name: J***** S*******
Date: 2023-03-02 21:03:20
Rating: 5
Comment: Joseph and the staff are exceptional at their service detail oriented with explaining the car repair needs, and always is efficient and fast with delivering the service. Highly recommended service in local Detroit area west side and east side and convenient tow incentives!
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Name: J******** H****** (**** H*
Date: 2023-02-28 08:05:49
Rating: 5
Comment: I always have a good experience here, they give accurate quotes, allow me to bring parts and only charge for the labor on it, and even sometimes have the mechanic show me exactly what is going on with my vehicle, never had a problem here, I’ve gotten my suspension replaced, my radiator, and many other things here with my other vehicles in the past 4 years highly recommended!
Name: D***** S******
Date: 2023-01-13 03:13:37
Rating: 5
Comment: After the trauma of my car being vandalized for the 2nd time, I went online to search for a collision shop. Redford Auto was speedily and efficient. I was very pleased with the work and they bought a bit of calm back to my mind. I will do business with this company again.
Name: B***** �***** B** L******
Date: 2022-10-18 17:04:21
Rating: 5
Comment: These guys are amazing. They are all gentleman, very professional and take great care of me and my vehichle. Nate is truly a class act!
Name: T** B******
Date: 2022-09-10 13:30:08
Rating: 5
Comment: Amazing customer service. I have dealt with some shady mechanics and just had the run away tossed around me since my accident. First person to push to make sure I was taken care of! Joseph is real deal and the whole team is just sweet. 100% recommend
Name: C******** H*******
Date: 2022-08-15 21:52:42
Rating: 5
Comment: Wonderful experience my car axle had broke down on the freeway so I decided to call right away before I could get a word out the the owner sent me out a tow truck for safety reasons this man has went out of his way to make my experience with his company the best also the rates on labor you can not beat them I will be returning for more work check this place out you will not regret it
Name: L******* X*
Date: 2022-06-10 17:19:05
Rating: 5
Comment: I couldn’t speak higher of this place if they paid me, honestly. I wont take my jeep anywhere else at this point, they’re always so accommodating, fast, fair, and friendly. I’d rate higher if I could, bc honest people are hard to come by.. they’ve helped during several emergencies now. These folks are gems. GO HERE, you won’t regret it!
Name: P**** B*****
Date: 2022-04-26 19:32:40
Rating: 5
Comment: So glad these guys are right by my house. Brought a 20-year-old SUV in after the power window stopped working. I expected, at best, they’d be able to put the window back up and get me on the road while they waited a week or so finding the right part for such an older model car. Nope, they had the part on hand and had my car back to me, window working perfectly, in hours. The staff is knowledgeable and friendly and they do great work. Highly recommended, will definitely be taking my car here for all future work.
Name: T*** L
Date: 2022-04-18 10:17:34
Rating: 5
Comment: So my jeep pretty much stop stopping on the first of January long story short I knew what it needed that I seen and knew what I hadnt got the time to get fixed right away. I finally get it there did my finance with them cause I knew I wasnt going to have enough so for the comments saying they push u too get it no not the case at all. JOE took care of me the whole way through like Ive never been to any establishment that has helped me, had the patiences with me and mainly just feel confident that everything will be OK. Nothing was going right for me vehicle wise since the first of January then In March I called told Joe everything he came got my truck the next day..that same day told me some real depressing news that I kinda already knew was coming that I mind as well junk it at this point I instantly started giving up but Joe didnt he made me feel like everything was still going to work out and that I will be able to finally end these vehicle problems and he was right. I had been trying to get a loan for a car of the lot but kept failing and he sent me to there other part of the establishment which is a car lot and I was able to get something from there and I cant tell u how grateful I am of Joe like .. Joe thank you soooooo much for all the help and love and literally this will be the only shop I go too for the rest of my life or until Joe retires . Joe much love from yo girl Taché and her family. Thank you and Lisa so much.
Name: G***** A*****
Date: 2022-03-30 22:31:48
Rating: 5
Comment: I was highly recommended to Redford Auto repair. What started off to fixing one thing on my fiancés car, to adding my car too.Great customer service & most of all, they were honest with me the entire time.Great work! Big thanks to Joe & Nate!Ill be seeing you again!
Name: D***** H******
Date: 2021-10-18 15:21:10
Rating: 5
Comment: Great experience, really went above and beyond to take care of a problem I had. This will be my new auto shop. Work was done quickly! Very pleased:-)
Name: E******* W*******
Date: 2021-10-04 19:10:27
Rating: 5
Comment: I went in to get a tail light connector replaced, was out the door in 10 minutes. There was an issue with the new connector I brought, and it was resolved in 5 seconds. After the mechanic showed me his handy work, I paid for the top tier service, grabbed a business card, and went on my way. Not too shabby, Id say.
Name: H***** H******
Date: 2021-09-18 13:59:45
Rating: 5
Comment: Professional, friendly and and reliable service. You can drop off your car and not worry about it getting fixed the right way. They guarantee their work and their prices are reasonable and competitive. I highly recommend anyone needing any service on their vehicle to bring it to Redford Auto at 7 mile in Beech Daly Road.
Name: E*****
Date: 2021-03-22 12:38:52
Rating: 5
Comment: I was traveling in from out of town when my brakes went. With so many shops and so many bad stories I could share with car troubles, one thing I’ve come to rely on is reviews. I’ve never written one myself, before now but after the excellent customer service I received and the understanding of my situation, Eddie and the crew not only did what they could to get me back on the road in the deadline I needed but the overall cost was the best I found. I was in advertising for over 30 years and there’s one thing that’s proven true; The best advertising is word of mouth! So if you’re looking around for a shop and see so many options and are wondering which one is good, affordable and treats you with respect and care, look no further. These are the things that separate this shop from others.
Name: D******** L****
Date: 2021-03-20 17:53:51
Rating: 5
Comment: I took my car to Ed less than a week ago about my engine. I have my car back today with a new engine. VERY professional, timely manner would be a understatement. I recommend their service. Thanks again!!
Name: d******** s******
Date: 2020-09-10 20:53:56
Rating: 5
Comment: They did an amazing job with my 2013 Ford Fusion. Got all of the lights off that I was concerned about, and very reasonable with the pricing. Also have warranties on parts. Definitely one of the only auto shops I trust and will be going to from now on. Thanks guys
Name: k* l*
Date: 2020-03-11 14:49:48
Rating: 5
Comment: Ive been here several times now, including today, and they have provided me with some of the best vehicle service Ive had in my 30+ yrs of owning vehicles.You wont be disappointed here. And they always explain why the repair is needed or not.They do not try to get you for unnecessary work.Nate is that deal and knows his stuff.
Name: F*** A**
Date: 2020-02-19 13:57:41
Rating: 5
Comment: I usually bring two cars here for oil change. I’ve never had a problem and I’m in and out in about 30 minutes or so. I haven’t had any repairs done yet, but when the time comes for that, Redford Auto Repair will be my first choice. Also, this location is in my neighborhood.
Name: M*** B****** (*****
Date: 2019-11-19 17:04:09
Rating: 5
Comment: There is absolutely no agenda with these folks.. I dont feel like they were trying to squeeze anything out of me, I was extremely impressed by the transparency. They were willing to send a picture to my cell (with consent) because it couldnt show up. They were prompt and also kind enough to explain damages and repairs like a friend. Kudos to Nate and his fine crew!
Name: C**** G***
Date: 2019-08-17 18:24:08
Rating: 5
Comment: After visiting a dealership that told me I needed a rebuilt engine at a cost $3800, then going to a mechanic who told said its not my engine but the aacost would be 700-1500 didnt sound right. I decided to go to Redford Auto Repair because they were respectful and reasonable with replacing a tail light about a month ago. Im glad i revisited the shop it turns out I had an exhaust issue. Nate was very knowledgeable, showed me the issue, and gave me a very fair price. If youre looking for a place you can trust and be respected as hisa woman, this is the place to go! Im not surprised by the favorable ratings.
Name: J** S*********
Date: 2019-07-24 20:31:19
Rating: 5
Comment: Nice people, quick service, and great prices! What more could you ask for? This is where I have always taken my car and where I always will. Theyre great people who wont overcharge you or make up problems that arent really there like some places do. I highly recommend this place!
Name: S*** H********
Date: 2019-07-17 19:36:15
Rating: 5
Comment: Employees are wonderful. They do good work at surprisingly reasonable prices, and I believe them to be very knowledgeable and honest. One time my car had an issue that needed a couple visits in to properly diagnose, and they found the problem and didnt charge me overly or unfairly like some places might. I prefer this place over any other auto repair shop Ive used in the past 10 years.
Name: I********
Date: 2019-05-23 18:45:09
Rating: 5
Comment: Told me “we want to treat you like family, not Step family” and I got treated exactly like that. Need major repairs and Belle Tire was going to charge me DOUBLE what these guys charged me. This is now my go to shop, I’m sold!My car is riding safe and smooth and just can’t express how grateful I am I came across the shop. They were amazing ❤️❤️
Name: E****** S*****
Date: 2019-02-02 22:17:12
Rating: 5
Comment: Came in for front brakes and rotors had them replaced They warned me of other major problems I had going on took me and showed me my problem areas, I was quoted a price close to 1000 dollars for repairs. I called around checked prices, went and bought the parts, repairs were much cheaper.Visited Redford Auto 2/1/19 and 2/2/19 Customer Service was great. Mechanic diagnosed my problem on both occassions and did a great job on repairs. It was a little costly but it was worth the cost of of being/feeling safe.
Name: A*** L***
Date: 2018-06-30 17:21:33
Rating: 5
Comment: I won’t take my car anywhere else! The service was fast, respectful, and friendly. The office is clean and the manger even bought customers waters and pop because it was so hot. Everything done was explained to me in a manner that I felt respectful. I never once felt under minded or unintelligent. Which I feel is important in any customer service business. Love this place!
Name: L***** H*****
Date: 2017-05-30 17:08:27
Rating: 5
Comment: I have been coming here nearly 2years. Everytime I come in, the staff is very pleasant, and most professional. They never take me nor my time for granted. I always get a real wait time up front. Then too, Mike ( my mechanic ) is the best. I feel very safe and secure whenever he services my vehicle.😍😍😍😍😍
Name: B**** L**
Date: 2017-04-26 18:12:44
Rating: 5
Comment: They got me in & out within a timely manner. Their prices were very reasonable. Damn near a steal for the type of prices youd pay through a dealership service center. Id definitely refer people to come get their vehicle serviced here.
Name: J****** R***
Date: 2017-03-11 17:14:54
Rating: 5
Comment: Great service! My first time visiting Redford Auto Repair (Telegraph) for a wheel alignment and I was greeted also immediately when I walked in. A very professional and friendly environment. Provided quality service I will definitely visit again for future car services.
Name: K*** M***
Date: 2017-01-02 13:49:28
Rating: 5
Comment: As someone who knows nothing about cars, they took very good care of me, making it very easy to understand. My father also goes here and they managed to place everything on one account, so it was less trouble for me. Overall they were friendly, helpful, and quick.
Name: M****** C****
Date: 2016-11-22 18:57:11
Rating: 5
Comment: 3 MONTHS AGO - I called in & immediately was welcomed with friendly customer service from Nate. Upon arriving, the establishment was noticeably clean & tidy. Everyone was friendly & helpful. Nate & Chris made sure I was comfortable while I waited for my truck to be repaired. The cost for my repairs were competitively priced relative to estimates I received at other repair shops. I was pleased with the service & will definitely refer others to this location.11/22/16 - I went in for an oil change today. Everyone was friendly and they provided great service. Additionally, they have awesome coffee to sip what you wait!! :)
Name: M****** D*****
Date: 2016-11-21 17:33:25
Rating: 5
Comment: I recently visited the location and was able to get all the services that I needed for less then half of what another auto shop charged me for the same amount of work. Also, I was in and out of there in half the time, so I could finish doing the rest of the work I had to do for the day. Im glad I came to this location. I felt as if they understood my need to have a vehicle and was will to work with me around such a busy holiday season. THANK YOU GOODYEAR!!
Name: R* M******* B*****
Date: 2016-10-10 17:09:58
Rating: 5
Comment: The staff here is wonderful! Polite & professional. Some of the best customer service around town. Mechanics seem to be very knowledgeable and skilled. Prices are fair offering discounts, and price comparison. AWESOME PLACE! Especially for a lady who just gases and goes....
Name: B***** C****
Date: 2016-09-02 15:26:38
Rating: 5
Comment: They are friendly and fast, within five minutes my car was in the garage for a quick oil change. they looked at my brakes and rotors to let me know what was wrong all before I went to work at 12! I was also given information about the VIP program which is awesome.
Name: G******** C****
Date: 2016-07-28 20:36:42
Rating: 5
Comment: I had an excellent experience here, awesome Customer service. All the guys were friendly which made the time of them changing my oil fly by. Lowest price Ive paid for an oil change this far. Saad also fixed a piece under my car with no charge. I plan to return for future services & I would recommend the business to others.
Name: J****** J******
Date: 2016-04-13 18:56:23
Rating: 5
Comment: Great customer service! Anytime I need work done on my vehicles I always bring it to them. I have a Saturn and a Mazda they have serviced both vehicles and Im very pleased with the work that had to be done. They are friendly, honest and do great work. Also, I love that the waiting room and bathroom are always clean, thats not common in a lot of car shops. I recommended this place to my mother and she also had a great experience!
Name: E*** M
Date: 2016-03-21 11:27:59
Rating: 4
Comment: You should know that they have a sign hanging in the lobby offering a discount on your next purchase if you write a review here. Now thats not to say that these reviews arent accurate, but you also should know that in order to receive the discount you have to bring a printout of the review to their location for them to view. So if I were going to bring this in for a discount and for them to read, lets just say I might write a kinder, gentler evaluation. Considering the above, you might conclude that the ratings may be, how should I say this, a little skewed. However, you could look at this in the opposite way. Being that any company encouraging you to document their service on Google is definitely proud of their customer relations, realizes the importance of good service and obviously has their company mantra based on the proven theory that businesses that treat customers properly thrive (IE Amazon, Apple) where-as companies that treat their customers poorly eventually close.(IE Sears, Target) My review? Politeness 5.0, Courteousness 5.0, Workmanship 4.0, Listening 3.0, Communication 2.0. Most importantly though, will I go back there to have my vehicle serviced? Absolutely Yes!
Name: M***** F*****
Date: 2016-02-19 14:16:15
Rating: 5
Comment: I have been taking my cars here since they opened. Nate and crew always provide friendly, reliable service at fair prices, with no high pressure sales tactics or up-sellWaiting area is clean and comfortable, desk staff is pleasant and helpful. I would highly recommend them!
Name: E***** H*****
Date: 2016-01-15 17:38:16
Rating: 5
Comment: I called about an oil change. The price was AMAZING after Valvoline - only $30 for my Cadillac that takes 7.5 quarts of oil (extra charge)! They also got me in very quickly. Looking forward to future oil changes here.
Name: D**** F**** (***** Y*******
Date: 2016-01-05 21:54:15
Rating: 5
Comment: By far the best experience Ive ever had at a mechanic. My car need almost 2000 dollars in work and a miracle. The team over at Redford auto walked me through the entire process. They showed me piece by piece what was wrong. They explained in full detail how they would fix it and did so in a timely manner. They gave me the best possible service. I am so glad I found a mechanic I can actually trust! I recommend their services to any and everyone who is tired of being taken advantage of!
Name: C*
Date: 2015-12-22 15:09:25
Rating: 5
Comment: I went for an oil change. The staff was very professional and friendly. Service was fast. After conducting a general inspection they got right to the point w/ informing me on what services they recommend, and I did not feel pressured. I drive a 2004 Saab, and its tough finding a trusted shop w/ knowledgeable and experienced mechanics. I have high hopes for Redford Auto Repair on Telegraph, and I definitely plan on coming back.
Name: S***** M****
Date: 2015-05-13 21:00:47
Rating: 5
Comment: Outstanding performance!!!Excellent!!!The staff is beyond friendly and they explain EVERYTHING the do before, during and after.Their prices are reasonable and they honor extended warranties.I give Redford Auto Repair on Telegraph 10+⭐⭐⭐⭐⭐
Name: E* J* M******
Date: 2014-12-22 21:15:16
Rating: 5
Comment: I was referred to Redford Auto Repair by a family member who said they provided excellent customer service. I called to verify timing and the gentlemen on the phine said come on in. Well, when I arrived I was given an approximate time of service with a friendly smile. Needless to say, they were able to provide excellent service to me for my car, diagnose the problem given my description and the mechanics assessment, and resolve the problem during my sitting. As I waited, I questioned programs they offer and was given good pricing for the services. Highly recommended!
Name: S***** m*******
Date: 2014-11-03 13:56:27
Rating: 5
Comment: The guys at the front desk are very professional. The mechanics do great work. I have been going to them for over a year and I dont have any complaints. The waiting room is always clean. Over all my experience with this auto repair shop has been great!. I would recommend them to anyone.
Name: M** M** W*******
Date: 2014-10-23 13:55:18
Rating: 5
Comment: This car repair shop is simply AMAZING!!! Nate is awesome! He worked with me and came in early and stayed after hours to ensure my vehicle would be fixed. This last tume he gave me a $165 discount because he knew I didnt have much money. The prices and service is ALWAYS amazing. As a single woman, I trust this shop whole-heartedly! THEY ARE THE BEST!!!
Name: A***** T****
Date: 2014-09-24 18:55:37
Rating: 5
Comment: I had to come write a review on the best auto repair shop I have ever known. I been coming for a while with minor/major repairs to me lol. Nate is beyond reasonable with his pricing. He is always nice and honest about the work that needs to be done. The repairs I had was a wheel alignment (which I had bell tire do months before) new pads and rotors I have never had a problem since the repairs. I love this place I support no one else but REDFORD AUTO!! 👍
Name: W***** D******
Date: 2014-09-11 00:50:03
Rating: 5
Comment: My car was down for a really long time because I blew my transmission. More specifically, my girlfriend blew the transmission. We saved for a very long time to get it fixed - she got rides to work for almost eight months until we could afford to get a used transmission put in. We thought the price was reasonable and called a tow company to get it to a place on the East side. The tow company suggested we take the car to Redford Auto because it was closer and they did great work. Not only did they match the price, the service was unbelievably professional and I got a longer warranty for the work than I would have going East.While that was great, thats not the kicker. They really do guarantee their work.A couple of weeks after the Great Flood of 14 (anyone from Detroit knows what Im talking about), my transmission started acting up again. I called Redford, desperate. I asked them about the warranty, and they allowed me to bring the car in. There was ... water in the trans. Warranty doesnt cover it, of course. Instead of sending me away and forcing my family to be out of not only a car, but our minds for another few months (did I mention that we have school age kids?), they did everything that they could. The car is RUNNING!!! The transmission is smoother, and we now have some time to work on getting another vehicle without not having transportation.Thank you, Ali! Honest, solid guy,
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