Redford Auto Repair

category: Car repair and maintenance service, Auto repair shop, Brake shop
address: 7666 N Wayne Rd, Westland, MI 48185, United States
Phone: +1 734-407-8100
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday8 AM–3 PM

rayting: 4.3
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: C********** C*****
Date: 2024-02-15 01:52:53
Rating: 5
Comment: Great service from Sam!

Name: I*** D*****
Date: 2024-02-11 22:43:50
Rating: 5
Comment: Redford Auto for the save!My car needed quite a few engine fixes toward the end of 2023, and although everything was fixed according to the engine light code, something was still off, and the engine light reappeared.But here’s why you can trust Redford Auto: their parts and service have a 1-year warranty, and rest assured, they live up to it.When my car broke down late January, they took full responsibility. Jackie herself called me shortly after I informed them the engine died, and she managed to set me up with a tow the day after. Just 3 days later, Joseph from the Redford location contacted me to let me know my car was fixed and I could come pick it up; and boy does it run perfectly :)Shout out to both Jackie and Joseph!You have my utmost appreciation 🙏🏻

Name: S********* T*******
Date: 2024-02-09 18:56:59
Rating: 5
Comment: Redford Auto did an Amazing job working on my car! I was able to get my car in the shop the same day! The work was done quickly and I was back on the road before I knew it! Everyone working there was super professional and Friendly. Definitely made a bad situation, like being without my car, feel much easier! Thank you Guys Keep up the good work! Your CEO should be proud!
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Name: N*** P*****
Date: 2024-02-07 14:53:05
Rating: 5
Comment: The staff are very nice and professional. They honor their warranty. They get the job done accurately and in a timely manner.

Name: A**** K* K***
Date: 2024-02-05 23:01:18
Rating: 5
Comment: This place is the best repair shop around.They had me for a long time. But the multiple issues I had with my car was fix.Before me authorizing the repair they took me to the car and explained everything single thing.I will suggest this place for your next repairs.The have also multiple locations around metro Detroit.Thank you again

Name: A**** C*********
Date: 2024-02-02 18:25:50
Rating: 5
Comment: They are fair and get it done fast. Very pleased with how they do things. Definitely would recommend them to family and friends!

Name: A***** C******
Date: 2024-01-22 14:21:12
Rating: 5
Comment: Jay is Awesome!! The team at Redford Auto takes care of my vehicle fast and efficiently. Thanks Redford Auto!!

Name: Q***** C*****
Date: 2024-01-19 15:28:03
Rating: 5
Comment: They are AWESOME here!!! Extremely friendly, as well as PROFESSIONAL. Jay has thee BEST customer service he’s GREAT!! He was very informative about my vehicle and made sure he kept me in the loop throughout the day about details of the repairs to my vehicle (far as pricing and how long it would take). I would give and everyone over there 10⭐️ if I could.

Name: D**** K****
Date: 2024-01-17 17:37:57
Rating: 5
Comment: Called him , towed my car on Friday morning and it was done by 1pm the same day. Very professional. Even added a little power steering to it. Lol. Great place, I think this is my new mechanic! Very fair prices. Everyone else wanted over $100, he did $100 flat including tow, labor, and new lug nuts.

Name: L*** d* M*******
Date: 2024-01-16 18:56:33
Rating: 5
Comment: Hello, we contacted RedFord Auto Repair. Thank you very much to them, they helped us with the repair of our car. I recommend it!

Name: M** A***
Date: 2024-01-15 23:05:06
Rating: 5
Comment: I went in to get my battery changed and was met with such great service. I was in & out in no time. Thank you Jamal!!

Name: J*** F*****
Date: 2024-01-15 14:12:03
Rating: 5
Comment: I dont have a lot of time to waste so when I experience prompt professionalism as I did here I am pleased so I can get back on to my day.

Name: S***** A****
Date: 2024-01-15 14:12:00
Rating: 5
Comment: Everytime I need repair work on my vehicle Redford Auto Repair never lets me down. Thanks for everything.

Name: D*** P**********
Date: 2024-01-15 06:44:29
Rating: 5
Comment: Veryprofessional and understanding of what I was asking to have completed on my truck. Their entire team was helpful and attentive to my needs... thank you Great job guys!

Name: G******* W*****
Date: 2024-01-12 20:13:54
Rating: 5
Comment: I do Thank Jay and the Redford Auto Team!They did a great job of Diagnosing the problem, and got me right back on the road ASAP 💯

Name: K**** I******
Date: 2024-01-11 20:40:58
Rating: 5
Comment: The crew at Redford Auto did a great job fixing our car. They were timely and reasonable. I would recommend them to anyone.

Name: G*** C*******
Date: 2024-01-08 15:16:05
Rating: 5
Comment: Had breaks and sway bar links installed on a Saturday. Arrived at noon out by 2. Fast, efficient and friendly service. I will definitely be going back with my car repair issues

Name: A*** M********
Date: 2024-01-04 15:21:04
Rating: 5
Comment: Excellent and speedy service. Dropped my car off for tires, engine issues, and brakes. Same day all done and no fuss trying to get it back!

Name: C**** E****
Date: 2024-01-02 14:46:51
Rating: 5
Comment: Staff is great. I am pleased with the work performed. I will definitely recommend this shop for all repairs.

Name: V****** B**********
Date: 2023-12-28 16:31:05
Rating: 5
Comment: The boys at this place do good work. Jay kept me in the loop along the way, which was super helpful in planning. Thanks again fellas, I’ll be back for sure.

Name: M****** M**********
Date: 2023-12-26 21:13:06
Rating: 5
Comment: I wanna give a huge shout out to the owner of Redford auto Jay!! I brought my car there two days before Christmas this year working with limited fund and he was able to not only help me, but did an excellent job on the work to my vehicle. I highly recommend using him and his mechanics as he has a very reputable auto shop, I will be using his services in the future from here on out. Thank you again for your great service Jay. !!!

Name: k**** b***
Date: 2023-12-21 15:29:40
Rating: 5
Comment: Fast efficient and fair price I would recommend Redford auto to anyone thanks guys

Name: T**** M****
Date: 2023-12-18 14:21:16
Rating: 5
Comment: Great work, my car always leaves happy!

Name: G***** S***** J*
Date: 2023-12-13 14:31:48
Rating: 5
Comment: Had my rear defrost fixed, and they were awesome. Took about an hour ,and they recently fixed my friend rear breaks and rotors. They are reasonably priced which is great in these times, and do great job. I highly recommend.

Name: S**** S********
Date: 2023-12-04 15:24:47
Rating: 5
Comment: They did an awesome job and their prices are reasonable. I found my new mechanics very friendly

Name: A****** F*******
Date: 2023-12-01 23:17:03
Rating: 5
Comment: Fair prices , helpful staff, and fast service

Name: G***** P******
Date: 2023-11-30 14:20:40
Rating: 5
Comment: I gave this place five stars because, they get you in and out. And they try not to keep your car all day. The service is great and Jay is the star of the show! He explains everything up front and he does not try to pressure you into any repairs. Overall my experience here has been great, I will continue to patronize this business. Keep up the good work guys!!

Name: M******* H***
Date: 2023-11-27 20:40:51
Rating: 5
Comment: I unexpectedly had a flat tire Thanksgiving weekend on Saturday and they took me right in and was ever so helpful getting me set up with a new tire in less than a hour.Great service in all my needs.

Name: J***** F****
Date: 2023-11-24 14:21:03
Rating: 5
Comment: These guys fixed multiple things for me, and did it pretty quickly. I thought I was going to have to show up super late to work to get my car fixed in the morning, but I ended up being only 10 minutes late. And I didn’t even bring my key for my wheels or whatever, and they still got me taken care of. Everything is working fine again a week or so later. Prices seemed reasonable. Definitely will go back.

Name: T****** K******
Date: 2023-11-16 14:32:23
Rating: 5
Comment: Great service , fair and affordable pricing. Very friendly. Gave me an accurate diagnosis for the issues with my car and It’s been driving smooth since. Definitely recommend

Name: C******* H******
Date: 2023-11-13 21:16:33
Rating: 5
Comment: Very fast and reliable people! Took my car in 11/10 by 1pm and it was finished by 5pm, these guys were very helpful and honest. I will be back for more work & be sure to recommend to anyone! Thank you again.

Name: K******* C*******
Date: 2023-11-09 00:48:39
Rating: 5
Comment: Once again I’m back at Redford Auto Repair in Westland, because of their professionalism, honesty and communication and affordable pricing I brought my vehicle back in for windshield replacement and driver door window gadget needing to be fixed. Talk to Jay and Jackie they gave me the quote and again put my worries/anxiety at ease.I previously had my brakes and tires done through Redford auto repair in Westland with a reasonable and affordable quote/price. I was very satisfied with how well Jay,Jackie answered all my questions and even put my worries at ease. Jay/Jackie and even the mechanics that have worked on my vehicle, they all have a long the way kept me posted with the the service that was being done on my vehicle finished and ready for pickup.I will definitely be back if repairs need to be done on my vehicle and definitely recommend to anyone for auto repairs.They are all a fantastic and outstanding team!!!Thank you to all!!

Name: E******* W*******
Date: 2023-11-06 22:26:49
Rating: 5
Comment: Ive been to this place a few times, and so far so good. Whenever there have been problems with a certain part I need on my car, theyve been able to quickly resolve the issue, and Jay even checks in every so often, to make sure everythings good. Check them out, if you are in the area

Name: R****** M*********
Date: 2023-11-06 17:40:13
Rating: 5
Comment: 1st time coming here. I was in and out so fast! They were very good at communication/service. I would definitely come here again : )

Name: L**** F******
Date: 2023-11-06 14:42:22
Rating: 5
Comment: BREAK Tail light wasnt working. Had the contraption replaced. Didnt come on when I used the break. I would use them and recommend Jay and his guys again. Jay accommodated my every need like driving me home and picking me up at home. Got on the repair done in a timely fashion. Good business man..

Name: R****** J******
Date: 2023-11-03 20:02:48
Rating: 5
Comment: I brought my vehicle in for an engine replacement. My vehicle is a 2005 Gmc savannah. So it’s rusty and old. Jay and his mechanics were able to get my vehicles engine removed and replaced that same week I asked for it to be done. My vehicle is running very good and I am happy with my repairs. I will be back for further repairs

Name: m**** i****
Date: 2023-11-03 19:56:03
Rating: 5
Comment: I brought my vehicle into Redford auto repair to have my brakes and suspension checked. After speaking with Jay, he let me know my front struts and sway bar links as well as my brake pads and rotors in the front and rear needed replacing. That same day Jay had his mechanic Will work on my vehicle and get it back to me in a very reasonable time. I was pleased with the work and will be referring my friends and family to Redford auto! Thanks again!

Name: Q****** G****
Date: 2023-10-17 19:44:05
Rating: 5
Comment: Had my front breaks done a few days ago and these guys did a fantastic job! Professional and good service.

Name: S***** S****
Date: 2023-10-12 18:10:40
Rating: 4
Comment: Fast and professional services. They even gave Me a discount because I didnt have enough money to get the job done the same day.😇

Name: D****** B***
Date: 2023-10-09 13:45:12
Rating: 5
Comment: Very friendly place. Jay always accommodating too my needs and very professional. I recommend you try this business. They are polite and are easy and am very satisfied with their services

Name: R**** H****
Date: 2023-10-09 13:10:04
Rating: 5
Comment: 10/10 recommend! I needed a new side mirror, they called on the part, got it in the next day as well as did the work on my car that next day and I was good to go that night! All the work that was done was great!

Name: B********** O**********
Date: 2023-10-06 13:45:43
Rating: 5
Comment: I came to Redford Auto to get my Honda Odyssey repaired. I was very pleased with my car and the repairs done to it. They replace my flex pipe and brakes front and rear. I could not be happier! Thank you Jay and Chris!

Name: j**** c*******
Date: 2023-10-02 15:44:53
Rating: 4
Comment: Not much for repair shops tried several in the last few years and i was never satisfied with any of thier repairs. But i took a chance on Redford auto repair in Westland and they are great. Gave great details on the repairs needed and had a good price. So I had them do the repairs plus some and they did it all in a timely matter and got me back on the road. I will definitely be taking any problems I have on my other cars to them. Thanks

Name: J**** B*****
Date: 2023-10-02 14:48:14
Rating: 5
Comment: Great job. Good price. Fast service.

Name: J** P****
Date: 2023-09-30 15:05:24
Rating: 5
Comment: They were able to get me in right away to change my a/c compressor. Was notified quickly of an issue they ran into while servicing the vehicle and they completed work in the timeframe given. Would definitely take my car back.

Name: T** C********
Date: 2023-09-28 17:37:47
Rating: 5
Comment: Great service and honest. Work was done in a day and my truck was fixed expertly. Great communication with what was done and why. I will not take my vehicles anywhere else.

Name: D**** N*****
Date: 2023-09-27 14:40:04
Rating: 5
Comment: I wanted to say Thank You All for a job well done. I went in to verify why my car was leaking oil. A different company told me it was something totally different than what I was told here and more than likely the other job would have been more expensive. Not only was the leak fixed (I needed a gasket) but they also caught another issue with the car through a diagnositics check. I wasnt fully understanding the second repair to my vehicle in relation to the pricing because the part needed to be a particular part aside from what was put on the car in the first time they repaied it.. Jay was patient and took the time to explain what was done to the car and the pricing changes no matter how many times I asked. He also threw in a few extras that the car needed and did not add it to the bill. There were also some return services that he offered for my patience and inconvenience! The mechanic is top notch and my car rides great! Thanks again!

Name: m******* L********
Date: 2023-09-25 13:30:20
Rating: 5
Comment: I had a slow leak in my tire, they fixed it and had me in & out!

Name: J**** R****
Date: 2023-09-20 12:30:45
Rating: 5
Comment: Came to Redford Auto to get my suspension and brakes worked on. Jay got my car in within an hour and got me an estimate on my work and got it done same day at a very good price. My vehicle is driving great and braking as it should again! I appreciate the mechanic TJ for giving me a ride home while my car was at the shop!

Name: K****** H*****
Date: 2023-09-19 18:01:57
Rating: 5
Comment: Came here to have some work done and I was super pleased. Really friendly and knowledgeable staff. Good prices also and a short wait. Would definitely recommend and will come back for future repairs. Jay was awesome :)

Name: D****** H*****
Date: 2023-09-15 15:37:03
Rating: 5
Comment: Absolutely great service! Repairs went smoothly and car is running very well. Thanks so much for getting me back on the road. 😊

Name: K**** S*******
Date: 2023-09-15 13:48:28
Rating: 5
Comment: Jay has been so helpful with great communication skills over the phone. I have been going to Redford auto for years and I’m thankful to have a place to go that my vehicle has been worked on and I have peace of mind that it’s fixed correctly. Thank you Redford Auto!!! Sincerely, Kelly

Name: j***** t*******
Date: 2023-09-09 18:17:01
Rating: 5
Comment: Reliable and fast my family won’t go to anyone else

Name: P****** B*****
Date: 2023-09-08 14:16:18
Rating: 5
Comment: I have had 2 vehicles I had to take to these guts and they have always fixed them at a decent price. Every time Ive called them them about something they get me right in and check it out right then and its always fixed tge same day. I think they are fantastic. This is the only place I go to and my freinds have gone here also. Honest people work here.

Name: M****** R***
Date: 2023-09-05 15:16:14
Rating: 5
Comment: This was my first time using Redford Auto in Westland and I’m so glad I did! They were prompt, detailed and very knowledgeable. I will be using them again for my auto needs.

Name: K** R**
Date: 2023-09-04 17:40:52
Rating: 5
Comment: Very professional, great pricing, efficient just all around good old fashion true customer service! So grateful. Having transportation issues is hard enough and just take the edge off.

Name: N**** S***
Date: 2023-08-22 14:41:25
Rating: 5
Comment: Redford Auto Repair, was a great place. I took my car in the last minute and was very satisfied, no long wait and simple. Would highly recommend.

Name: D* P******
Date: 2023-08-17 02:01:59
Rating: 5
Comment: My car engine took a dump last year Redford Auto put a man on it and had a new(used) engine back into the car within two days that includes the time to find the engine. A year later they called to get a check up on my car. Ive had other cars done there before, Never a problem but the speed and the quality they put into my car repair had my car back on the road quickly and that makes them Number One in my book!

Name: S**** S*****
Date: 2023-08-14 13:52:39
Rating: 5
Comment: I have used Redford Auto twice when I was in a jam! They were awesome all the way around. Price, time and caring!! The second time I need them, they where there within an hour with a flatbed. Had my Mustang up and running in no time! Thank you, Jay and team. Mustang Sally

Name: N*** M****
Date: 2023-08-11 14:05:23
Rating: 5
Comment: I have had my vehicle and a friends in for service. Jay has always been straight forward with the issue and price and service has been prompt each time. I really appreciate when a business doesn’t see a customer as a price tag trying to get the most possible out of someone. I have recommended Redford Auto in the past and will continue. I have worked in customer service for 26 years in a different type of work however sales work on the same principles. I don’t mislead customers or oversell so I applaud Jay etc for being the same way.

Name: K******** B*******
Date: 2023-08-07 19:22:53
Rating: 5
Comment: Get your car fixed in no time! And they’re very nice 😊

Name: C***** R******
Date: 2023-08-07 13:25:34
Rating: 5
Comment: Excellent service. Fast and efficient. Charged what was quoted.

Name: R* P****
Date: 2023-08-04 15:04:28
Rating: 5
Comment: Just always honest I really appreciate that. I don’t mind paying but want to know if I’m paying for the right thing

Name: K** M*****
Date: 2023-07-31 14:05:08
Rating: 5
Comment: Was driving my car out of town and had them check my breaks they came back in i needed rear breaks and pad. They drove it and still heard squeaking so they changed my front breaks and pads also. With in 24 hours so i can take my car. Would recommend this shop. Bring my other cars to them also

Name: E***** M******
Date: 2023-07-31 14:00:57
Rating: 5
Comment: Had my van towed to Redford Auto Repair on Friday late afternoon right before closing. Had it back b4 3 pm on Saturday. Excellent communication and very friendly and professional. I would highly recommend.

Name: I** B*******
Date: 2023-07-27 15:37:53
Rating: 5
Comment: I was referred by a home mechanic that has all his alignments done by Redford Auto Repair. He said they were quick and reasonably priced. I trusted his opinion and he was not wrong. I had an alignment done as well as a lyft inspection so that I could get back to the road. Not only were they quick (done within 2 hours) and reasonably priced but I found them to be more trust worthy than the you know who big chain that is recommended by Lyft for inspections. For anyone looking to get an alignment, miscellaneous repairs or Lyft inspections look no further. These guys will take care of you!

Name: J*** H*******
Date: 2023-07-26 14:53:26
Rating: 5
Comment: It’s hard finding a reliable auto shop sometimes. So thankful I stopped into this location! I got my oil change and tires rotated. They did a fantastic job. Very quick, and efficient. Will definitely be going back there for all of my auto needs in the future. Thank you Chris and Jay!

Name: �*
Date: 2023-07-26 13:34:56
Rating: 5
Comment: Fast and friendly ! i will come back here.

Name: S***** D********
Date: 2023-07-24 15:58:46
Rating: 5
Comment: They where Very helpful, kind they did a great job on my car. Thank you!

Name: J** F***
Date: 2023-07-10 14:08:00
Rating: 5
Comment: Jay and Willie are friendly and accurate with their estimates on repairs and timeliness.

Name: S** S*****
Date: 2023-07-10 13:55:16
Rating: 5
Comment: They did a good job, the service was fast and the price was right. I couldnt have asked for more.

Name: R****** M******
Date: 2023-07-07 17:21:17
Rating: 5
Comment: Amazing service as always those guys are good, fast too usually same day and they keep the cost low as well! Plus they are right down the street from my house

Name: O**** R*******
Date: 2023-06-23 19:50:39
Rating: 5
Comment: I was very pleased with the work done here. They were able to fit me in last minute and fix some major issues with my vehicle (the primary issue being the transmission). It only took a few days and the price was reasonable. I hope I dont need anymore major car repairs but if I do, I now know where to go.Thanks guys

Name: T**** D****
Date: 2023-06-21 12:42:21
Rating: 5
Comment: Always great experience although this is only my second visit, my car sat at a transmission shop for over a month with no diagnosis, and was getting the run around. I got my car towed here and in less that 2 hrs I had an diagnosis and my car was ready for me when I got off work and it has been running great every since! Nothing better than mechanics with integrity followed by fast, efficient, and affordable work. Thank you guys so much. You’ll be seeing more of me and my car if needed!

Name: B*** J***
Date: 2023-06-07 16:39:46
Rating: 5
Comment: The staff is great does a great job on cars everything that I have got did recently is top of the line quality only place I take my car to

Name: T******* B****
Date: 2023-05-30 00:02:42
Rating: 5
Comment: Have used before with other vehicles and have always been happy with the outcome

Name: E***** C*****
Date: 2023-05-24 15:50:59
Rating: 5
Comment: Ive been coming to Redford Auto Repair for 4 years Ive never had a problem with them theyre always friendly and they always remember who I am.

Name: K**** J*****
Date: 2023-05-23 18:32:38
Rating: 5
Comment: Great auto shop! Minimal wait time! Great customer service and fair prices. Would recommend to all family and friends!

Name: P*** P****
Date: 2023-05-23 13:48:17
Rating: 5
Comment: Any time I need service, I give them a call. They tell me to bring it in and always done that day.

Name: B S****
Date: 2023-04-28 23:20:14
Rating: 5
Comment: Great staff and better prices. Had my vehicle worked on multiple times from this particular location. Everything is very reasonable and they use top quality parts unlike many other auto repair shops. They even have a program that can get you financing on a repair. Can’t get much more solid than that. Overall 9.5/10 establishment. Only thing that would make it better is if they had refreshments in the lounge. 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

Name: E**** T*******
Date: 2023-03-12 05:32:29
Rating: 5
Comment: They did a great job replacing my rear brakes capaper, router,, and pads with no appointment

Name: K**** T*****
Date: 2023-02-02 17:22:36
Rating: 5
Comment: I came into Redford auto to see what was wrong with my alignment and interior door handle. Jay at the front desk let me know that I needed front lower control arms and outer tie rods with a four wheel alignment. The mechanics had me in and out within 3 hours and my car is driving very smooth. I will be back!

Name: S***** P*****
Date: 2023-01-12 13:34:16
Rating: 5
Comment: Amazing customer service, my car was in and out & preforming effectively. I’d bring my vehicle here for all repairs !

Name: A**** M*******
Date: 2022-12-30 16:23:43
Rating: 5
Comment: At Redford Auto I can count on them to look after my car. Whether it be an oil, or tire change to anything mechanical. I know the I can count on Redford Auto Westland.

Name: L*** B*******
Date: 2022-12-30 16:13:13
Rating: 5
Comment: I recently had the pleasure of taking my car here for some much needed repairs. The staff was friendly, helpful, and knowledgeable. They were able to quickly diagnose my problem and provid me with a fair estimate. The repair was done is a timely manner and the car was returned to me in a better shape than when I brought it in. The staff was very informative and will to answer questions I had. I would definitely recommend to anyone looking for a reliable and honest service

Name: T***** C*****
Date: 2022-12-30 16:04:21
Rating: 5
Comment: This is my top favorite place to go when something goes wrong with my car. The people working here are very nice and they shoot it straight with you. They work real well and get you in and out real fast! When I got my oil changed they got my out in 20 minutes!

Name: b**** d**** a*** t******** l**
Date: 2022-12-30 16:02:22
Rating: 5
Comment: Jay and Mustangs the mechanic did a very good job on my car and the process of getting it done! I got a check engine light scanned on my vehicle and they replaced my evap purge solenoid in no time! I recommend this place to many others

Name: A*** J****
Date: 2022-12-30 15:59:18
Rating: 5
Comment: I came to Redford Auto for a maintenance check on my vehicle. Jay and his mechanic Will let me know I needed brakes and some rear shocks. They completed the work the same day and I was very happy with my car. I will be back

Name: D**** !*
Date: 2022-12-28 17:32:02
Rating: 5
Comment: Jay and Will did a great kid they fix my dodge charger now I can drive perfectly ‼️‼️

Name: K*** J********
Date: 2022-12-17 18:54:36
Rating: 5
Comment: I came to Redford Auto Repair in Westland to get my check engine light scanned and it turned out I needed an oil pressure switch and and oil change. Jay got me in and out within the hour and had me on the road safe again! I will be coming back!

Name: R**** V****
Date: 2022-12-10 03:28:01
Rating: 4
Comment: Good repair shop. Not the best at customer service but good work. No issues so far.

Name: P****** N******
Date: 2022-10-03 14:21:27
Rating: 5
Comment: I came to Redford auto repair and got my oil change and changed my brake fluid and coolant! The manager Jay was very respectful and mechanic Will was very good ! I will be back at Redford auto

Name: N****** S******
Date: 2022-09-29 17:39:22
Rating: 5
Comment: I came to redford auto repair to get an oil change and safety inspection on my vehicle. It was a great experience with willie and jay and they got me in and out within 2 hours with a flex pipe repair on my exhaust!

Name: T*** I****
Date: 2022-09-20 15:40:50
Rating: 5
Comment: Went in for a brake job, the guy at the counter Jay was awesome. Had everything done on time and under budget. I was so impressed with the service as long as Jay works there its the only place Im taking my vehicles.

Name: T********** J********
Date: 2022-09-19 16:03:59
Rating: 5
Comment: Fast and quality service, figured what was wrong with my car and got it back to me the same day with no problem. Jamal was so easy to work with.

Name: c*** k***
Date: 2022-09-19 15:11:22
Rating: 5
Comment: Jay was super helpful. sold me right parts for the job and fixed my brakes super cheap. no issues since .

Name: T***** P*****
Date: 2022-09-03 16:18:27
Rating: 5
Comment: As I was waiting for my car to be finished, I overheard Willie talking to a customer on the phone. Apparently the repairs were really needed for the car to be safe and the customer couldnt afford all of the work that needed to be done. Willie gave options for payment and still the customer couldnt do it, so the call ended. I then heard Willie tell the mechanic to go ahead and fix the problems and that they were not going to charge the lady any fees because they wanted the car to be safe. This blew my mind. They are amazing and I will definitely be returning.

Name: H***** A********
Date: 2022-04-23 15:10:36
Rating: 5
Comment: I came in to red for auto to get an A/c recharge and oil change. I waited 1 hour and my air is working beautiful and my oil was changed and a new sticker was placed in the vehicle. I was very satisfied with the work done at Redford auto. I will recommend jay and his guys to my peers.

Name: T**** P****
Date: 2022-04-23 02:29:44
Rating: 5
Comment: Jay and his guys did a new set of tires on my car and it was quick and easy and the tires ride great!

Name: A*** E******
Date: 2022-04-23 02:16:20
Rating: 5
Comment: I always use Redford auto whenever I need work done on my car. Jay always makes sure I get what I need done quickly and at a good price. They make sure my car gets exactly what it needs and I have never had any problems with the work they complete. Best shop around

Name: A*** M*********
Date: 2022-04-22 22:13:12
Rating: 5
Comment: Jay and his mechanics did excellent work! They recently did my brakes and did great work at an even better price! Definitely recommend them for all of your mechanic needs.

Name: E**** P******
Date: 2022-04-22 21:36:48
Rating: 5
Comment: While driving something fell out from the bottom of my car, thinking it was my transmission I instantly took my car to this shop. They very quickly and efficiently diagnosed it as my front axel snapped and gave me a great price to repair it. Salesman Jay was a huge help with everything and I highly recommend this place for any car needs.

Name: G***** P*****
Date: 2022-04-22 21:20:54
Rating: 5
Comment: Great work for salesman Jay. Made me feel safe. Good man all around. Please ask for Jay.

Name: J**** S**********
Date: 2022-04-22 21:10:21
Rating: 5
Comment: The moment I meant the salesman Jay I knew I was in good hands. My wonderful brand new car was treated like a baby. Ive never felt so comfortable then when Jay took care of me. This place has great prices and treats all their customers like family. I would sell my soul before I ever go get my car fixed somewhere else. Please go to Redford Auto Repair you wont regret it.

Name: J****** W***********
Date: 2022-04-22 21:08:19
Rating: 5
Comment: Jay and his guys do very good work at Redford auto! I had brakes done and my front struts and it was quick and got a warranty with my work. I will be suggesting Redford auto to my friends and family from now on!

Name: P*** R*******
Date: 2022-04-02 16:07:44
Rating: 5
Comment: They do good work here and explain things and can show you the issue with your vehicle. Also reasonable prices

Name: M**** K****
Date: 2022-03-22 17:51:46
Rating: 5
Comment: This place is Amazing!!! Very fast efficient and professional service!!! These guys really rolled out the red carpet and even gave me a discount on top of the already discounted services they offer!!! You can’t beat this type of Customer Service!!! Thanks Guy’s once again!!!!

Name: S******* P******
Date: 2022-03-07 23:24:02
Rating: 5
Comment: Jay and his guys did very good work on my vehicle. I had a rear differential repair and oil change and I was very pleased with the time and the repairs done to my vehicle. I recommend Redford Auto and will be back!

Name: J**** L**********
Date: 2022-02-17 01:45:55
Rating: 5
Comment: I went here to get an electrical repair, and let me tell you I was so satisfied with the repairs done on my vehicle. Jay and his group of guys really know what they are doing. Would recommend this place.

Name: a** a****
Date: 2022-02-05 15:39:46
Rating: 5
Comment: I had a very good experience at this repair shop. Usually going into car repairs its very hard to find trust. Jay and his team made sure my vehicle was in great shape before handing me back the keys. I will continue to give this shop my service

Name: J****** F********
Date: 2021-12-17 19:48:47
Rating: 5
Comment: Huge shoutout to Jay, he always takes good care of my vehicles and knows exactly what to do at reasonable pricing.

Name: J**** M******
Date: 2021-11-29 20:55:50
Rating: 5
Comment: Jamal and the rest of the staff were great. Service was awesome and got me the part that I needed within a day. My engine light also came on while I was on my way there and they fixed it for no extra cost. Will be coming here again. Thanks again you guys!

Name: m***** s*****
Date: 2021-11-29 18:26:43
Rating: 5
Comment: I always go here I seriously appreciate the employees and how fast they get my car done and how well they accommodate me. Huge shout out to Jay he always double checks to make sure I’m satisfied with my car and it’s nothing less than the best. Really appreciate this place and will always be my go to place.

Name: C***** F*******
Date: 2021-10-27 18:19:49
Rating: 5
Comment: Redford car repair has some of the best mechanics I have ever seen. The manger and customer service is excellent. They are experience in all areas. I will always be a loyal customer of theirs.

Name: K**** P****
Date: 2021-10-13 02:51:09
Rating: 4
Comment: Service was good. But had worn part that they made show up when they did payed work. Now i got to spend more for repair for something i could have got more miles out of. Had to return second time to get better front alignment. Wheel was off and was not quite rite. Have better alignment now and straight wheel thanks guys. Sorry for bitchen but should not have to come back a second time.

Name: G**** B*****
Date: 2021-10-01 21:21:16
Rating: 5
Comment: My experience with auto repair shops usually isn’t notable, but I will definitely be coming back to this shop. I had a wonderful experience and specifically was helped by Jay at the front desk. I couldn’t recommend this place more. Super friendly and helpful, took great care of my car.

Name: J**** L**
Date: 2021-07-20 21:01:58
Rating: 5
Comment: Came in last minute and they got me in to fix my side view mirror for a great price. Definitely would recommend, very nice, professional and pleasant. Stop in and get your car fixed!

Name: '***** D****
Date: 2021-07-14 21:17:58
Rating: 5
Comment: I had a screw in my tire and needed it out ASAP since I had 4 kids with me. Although they were short on people, it was able to get done. Thank you! ☺️

Name: L*** F*****
Date: 2021-07-01 16:02:12
Rating: 5
Comment: Best Auto shop aroundThe customer service is completely impressive and sincere. They are your go to when you need any auto assistance. I would recommend to FAMILY, friends and obviously strangers.Ive been coming to Redford auto in Westland for years. Jay and everyone at redford auto treats you like family. I always leave knowing my car is safe and ready to drive. They go above and beyond to help you no matter what the problem is.

Name: M**** Q****
Date: 2021-05-16 18:06:30
Rating: 5
Comment: I had been having major issues with my Nissan, took my SUV to them. Took a couple days for them to check it, but once they did, they did a excellent job of finding the issues and repairing the Nissian. Now my old car runs like it was brand new off the lot thanks to them.

Name: H*** S*******
Date: 2021-05-07 23:41:31
Rating: 5
Comment: Joe and his crew was very helpful. They got me in and out in a timely manner. I recommend them to any one that needs any work done on there vehicle.

Name: H***** Z*****
Date: 2021-03-26 00:25:56
Rating: 5
Comment: Hands down the best mechanic shop I have been to. Jay at the front desk started off the experience on a high note answering all the questions I had and the mechanic Mike is the best mechanic in Michigan. Point. Blank. Period.

Name: H****** W***
Date: 2021-03-23 17:06:13
Rating: 5
Comment: Joey is great! Great customer service, great prices. Thorough, great work. Friendly “family feel” environment. Timely, and efficient at what they do! I have been coming here for years and trust their work

Name: C***** A*****
Date: 2021-03-23 14:01:55
Rating: 5
Comment: This place was magical. As soon I as I walked in I knew this would be the mechanic shop I am going to be using for the rest of my life. My experience began with Jay at the front desk. He was a HUGE help compared to other mechanics I had to seek out before. They performed their service on my car in a very timely manner and I appreciated Jay for explaining all of the details that would be happening to my car-- with price of course. They were very thorough and did an amazing job. The staff already feels like family, I am even considering inviting them to my sons wedding. Do not even get me started on the fish tank in the waiting room. Needless to say I owe Redford Auto Repair my life.

Name: B**** D*****
Date: 2021-03-22 17:45:05
Rating: 5
Comment: Jamal at the front desk made my experience at Redford stress free as he walked me through everything that was going to be happening during my repair. He was extremely personable, professional, and even cracked a few jokes- great guy to have as the face of the company!!

Name: B*** N****
Date: 2021-03-02 22:53:02
Rating: 5
Comment: They repaired my auto which continued to stop mainly at a light, but never knew when. Drove my son home while they worked on the car. Changed spark plugs, but asked me first if I wanted it done. You can rely on them.

Name: K**** C********
Date: 2020-10-27 11:22:08
Rating: 5
Comment: Awesome, like Joe he was attentive to me as a senior women and price came out as expected . Needed a C02? sensor. They have my future repairs, im getting ready to sell a taurus and buying a infiniti used suv, for sure theyll check it out!

Name: C****** J****
Date: 2020-06-28 17:30:19
Rating: 5
Comment: My wifes truck broke done near the shop so i figured Id give them a try. Best decision I made. Very nice people with excellent customer service. I asked them to look over the truck to see if anything else needed attention. I already had a list from the dealer but they didnt even want to see it. Told me they will look for themselves. The guys came back with the exact same list. Very solid people. Very trustworthy. I will be going to them regularly now for all of my vehicle repairs. And the prices are very reasonable.

Name: M***** R*****
Date: 2020-06-23 20:32:34
Rating: 5
Comment: I took my car in to have a noise and breaks checked after they had been done and my break lights were out. I was called and told nothing was wrong with the breaks. They said that it could be the differential and that could give me the feeling of shuttering when breaking. We went on a ride so I could show him the sound or feeling in breaks. I really appreciate that they took the extra time with me. My break lights are out and they told me that they would change them for me for free since I am a returning Customer. I feel I have found a very trustworthy company especially being a lady. Thank you!

Name: K****** L******
Date: 2020-06-23 16:11:26
Rating: 5
Comment: Used them frequently! I like that they will install parts for you which makes it even cheaper. They offer great discounts for returning customers and warranties on their work! I would definitely recommend the Redford Auto in Westland. They are consistently almost half the price of Firestone.

Name: J**** C*******
Date: 2020-06-16 21:11:14
Rating: 5
Comment: Ive had a great experience here. The service was professional, the mechanics does great effective work and they had me out in a relatively short amount of time. I would totally recommend

Name: j**** j****
Date: 2020-04-15 13:13:52
Rating: 5
Comment: These guys are great. Its April 15th they are taking care of my headlight thats out and Ive used them before. Always professional and always great customer service. Come here folks they are honest and will always be up front with u

Name: M*** F****
Date: 2020-03-04 14:57:00
Rating: 5
Comment: Went to Firestone and was told to come back in the morning( wasnt very friendly either) so I Googled the nearest auto shop. Called and George answered, told me i can come in right away. I went there, they check my truck out...... told me what needed to be done and did it as I sat in the lobby keeping George company☺..... all of the staff that I came into contact with were extremely friendly. George made sure I understood what was going on and he addressed all of my concerns, answer every question I had LOL I left there with my truck running like new☺ oh and I have a warranty on everything makes it even sweeter😉 I highly recommend this place oh, it was a good experience for..... Claudette

Name: D***** M******
Date: 2020-02-18 17:16:19
Rating: 5
Comment: Came in for an inspection on my vehicle after seeing a flyer in the mail and noticing it from driving by. Now my car had a few things to check out and the guy was cool and helped me an hour before closing and I said I would be fine leaving it over night. Got a text the next morning which was great and the price was hat unexpected from a shop. Mostly parts and labor wasnt too much. I just couldnt afford that at the moment. My only complaint is the advertisement of free inspections on the sign as well as the flyer. They have to make money I understand, but just put an asterisk stating pricing on your materials. As lots of people shop around for the best price this would help consumers make a more informed and budget conscious decision.

Name: M**** G
Date: 2020-02-17 14:56:18
Rating: 5
Comment: These guys and George are loyal and hard working. They take real good care of my cars. I’ve referred my friends here and I would refer you too. Nice people.

Name: J** R
Date: 2020-02-16 16:58:55
Rating: 5
Comment: I have been going to Redford car care for 4 years. I have felt that I have never been taken advantage of. They do an inspection for free on the whole car when there is work to be done. When you have work to be done they tell you what is important and what can wait. George is always truthful and willing to help out his customers. Thank you Redford car care for your solid integrity and quality work!

Name: B** H*** B***
Date: 2020-01-30 16:00:16
Rating: 5
Comment: George and his team are awesome! I took my car in to have it looked at because it was shaking. Both my ball joints, control arms and struts were bad. They had it done in one day and helped with financing. Also had my brakes done here a few months ago. My car works great again thanks guys!

Name: A �*********** C
Date: 2020-01-20 22:04:11
Rating: 5
Comment: Had a cracked rim on my front passenger side, they swapped it out and transferred my tire sensor to the replacement rim. It was done during busy hours and i still got my vehicle back in good time and for a good price! Love the service, sad that I moved farther away, now I have to drive 45min here just for reliable repairs!

Name: J***** R******
Date: 2020-01-17 18:09:36
Rating: 5
Comment: This place is the best they are very honest with diagnosing your vehicle. The technicians are knowledgeable and they work quick. George helped us with everything, got us in and out quickly. He also kept us laughing. He is now apart of my family! Say hi to cousin George!

Name: W****** H*******
Date: 2020-01-16 21:51:04
Rating: 5
Comment: Georage did an outstanding job! He let me know everything that was wrong with it! I will always get my truck fixed here! Prices was fair and fast service as well!!!! Great team, great job!!

Name: M*** S******
Date: 2020-01-11 14:51:46
Rating: 5
Comment: Weve been bring our vehicles here for over a year now.... Very happy with service from George and the guys. Keep up the great work.

Name: R***** P********
Date: 2019-12-26 19:19:23
Rating: 5
Comment: Ive been taking my vehicles here for years and will continue to return. George and the staff have very good customer service and pricing, especially on tires. Quick service and trustworthy. Would definitely reccomend.

Name: C********** S******
Date: 2019-12-23 17:14:05
Rating: 5
Comment: Awesome experience, George took care of me and listened carefully to my concerns . Very professional manner . Price is fair , work was done fast. Will come back anytime my car needs repairs.

Name: A***** C*******
Date: 2019-12-21 13:24:03
Rating: 5
Comment: Very good deals they will work with you for a reasonable price . Would recommend having your car there at 8 am to be worked on so you’re first to be seen!

Name: R*** R
Date: 2019-12-19 19:47:21
Rating: 5
Comment: I love this shop very good service ,reasonable,George and the staff take good care of me,I have been a customer for over 4 years, I have recommended Redford Auto westland to everyone..The company I work for also get repairs and the oil changes here..wonderful

Name: D*
Date: 2019-12-08 07:36:44
Rating: 5
Comment: This place is a RIP OFF I had my car towed to this shop for repair and I was changed 500 Hundred Dollar. The mechanic/front desk help called me to tell me it was fixed. I was told to come get my car before the close of the day and he was very rude.. I picked my car up two days later it stopped running. They did not fix my car they got it to started so that they could take my money and get it off of their property. Please do not take your car to this shop they are a RIP OFF!!. I put five stars so that people would read the warning. THIS SHOP GET NO REAL STARS!! PEOPLE WORK HARD FOR THEY MONEY and NO ONE DESERVE TO BE RIPPED OFF!!

Name: A*** T****
Date: 2019-11-15 22:30:14
Rating: 5
Comment: Redford Auto Repair is super friendly and honest! I took a used car there for a full inspection before I bought it and they did a fantastic job fully testing and showing me the results. All of this took less than a 1/2 hour from start to finish! This is one place that deserves your business, I was truly impressed.

Name: S B
Date: 2019-10-08 20:05:08
Rating: 5
Comment: Ive been here twice for repairs and it was fairly priced and fast both times. One time they set me up with a fairly priced tow job too. Good hours for pickup and drop off, although I always wish for later hours or maybe a key drop off box.

Name: M**** R******
Date: 2019-09-24 21:38:11
Rating: 5
Comment: Jay was professional and proficient. He diagnosed my car troubles and offered financing options that allowed me to get the repairs needed. They also worked fast! I dropped my car off before work, and picked it up after work!

Name: N***** R*****
Date: 2018-10-03 17:02:46
Rating: 4
Comment: Dealt with “joe” he was friendly and gave me a more than fair price for the work that needed to be done to my vehicle. Service was accurate and completed in a timely fashion. Will return if I need more work done.

Name: A*** H****
Date: 2018-09-20 21:43:13
Rating: 5
Comment: This is the go to place for your car needs in Westland. My uncle gave my family his old Lexus with more than 200k miles. The car seemed to have a lot of issues and we werent sure if it was even worth fixing. I took it to Joe and after going through the entire car, he gave an estimate of what was necessary to fix. When we went to pick up the car, the bill was actually below estimate. The car drives a lot better now and definitely feels a lot safer. Dont take your car anywhere else, just bring it here for great and reliable service.

Name: L****** A*******
Date: 2018-07-17 03:34:31
Rating: 4
Comment: When you walk in greeted with a smile .After greeted and you explain problem.Then Joe tells you where bathroom and snack area.Do not have to wait to be service. Someone always available to test drive car.Was unable to get out off car do to knee surgery. Joe came to car ask how was I doing. Son had already explained problem of car. Hot mechanic came out in heat replaced light for turn signal. Freindly. Cannot get this type of service at a dealership 👍🙆

Name: J B (*********
Date: 2018-03-23 04:03:25
Rating: 5
Comment: Hey, Im really glad I took my car to Redford Auto Repair on Wayne Rd. Their customer service was great. They explained everything clearly before doing the work and afterwards. I felt the prices were comparable to other shops in the area. They did the work pretty fast while I waited. I felt respected by the employees. The guy I mainly dealt with was polite, friendly and cheerful. I will definitely go back when I need more work on my car. I can honestly say I trust them. (My neighbor recommends them too).

Name: M******* C*****
Date: 2018-02-10 19:29:23
Rating: 5
Comment: Excellent service!! Speedy and very informative, they were worried about me as a customer and person rather than a dollar sign. Highly recommend for any and all repair needs. Joe especially helpful thanks again guys for getting me back on the road!!!

Name: Y******** P****
Date: 2018-01-31 19:02:32
Rating: 5
Comment: It’s an awesome place to get your car done , they fixed my car for a reasonable price and also got some discount at the end , it’s little busy , you have to be patient if you want a good work 👍🏻, I’ll be back again .

Name: B**** F***
Date: 2018-01-17 05:12:11
Rating: 5
Comment: Great service they took care of me after work near closing Im greatful my breaks and rotors have been changed reasonable price. Steve and the others here were awesome to talk to and friendly (no joke). Anyways I recommend this place to anyone

Name: S******* D******
Date: 2017-10-12 14:15:02
Rating: 5
Comment: Steve and the guys always take care of me as quick as possible and their work is phenomenal. I am so grateful for everything they do! If you need something, this is the place to go. I wouldn’t trust anyone else to touch my car.

Name: B****** V*****
Date: 2017-05-13 16:46:20
Rating: 5
Comment: Best shop I have EVER dealt with. Roy and Rashad were courteous, professional, and honest. Their pricing was more than fair. I will never take my car to another shop. Id give them 10 stars if Google would let me. Keep up the good work, fellas!

Name: O****** L*****
Date: 2016-10-24 15:57:44
Rating: 5
Comment: So yeah, I always panic whenever I have to take my car for necessary repairs. It always feels like going to the doctor and holding your breath when they come back with the prognosis. But, my experience at Redford Auto was different. Even has a great sense of humor and he found the way to work within my budget. The work was fast and the customer service was great. I still need additional work in other areas, but at least I have a good mechanic and no panic attacks. 😊

Name: S******* A****
Date: 2016-07-29 21:13:05
Rating: 5
Comment: Ron was AWESOME!!. Several auto shops tried to charge me $600 to replace my alternator. They charged me half of that and treated me great! The customer service alone is worth coming here but their prices are the BEST hands down!. Ill only be coming here from now on!

Name: T*** S*********
Date: 2016-07-29 18:25:17
Rating: 5
Comment: Ron behind the front desk was awesome and saved me a lot of money! Another shop tried to scam me and these guys did more for me in two hours then the other shop did in 2 weeks! Highly recommend!

Name: J******* S******
Date: 2016-07-27 00:50:30
Rating: 5
Comment: Went in for an oil change and tire rotation. Very friendly and quick service. The man at the counter was very courteous to me and a second employee was great with my kids. I will definitely be back!

Name: C*** S***
Date: 2016-02-23 21:57:57
Rating: 5
Comment: They have very fair price and fast service. I have my breaks changed here and drives four months and put 10000 miles on it. Then the breaks have some noise and they warrantied them as promised. Good service!

Name: A** J****
Date: 2016-02-07 16:56:27
Rating: 5
Comment: Steve and his mechanics are great, they are friendly and do a terrific job, very great customer service. I will no longer take my truck to anyone but Steve. I highly recommend taking your vehicles here to be fixed. You will not be disappointed.

Name: R**** C****
Date: 2016-02-02 22:52:43
Rating: 5
Comment: Initially my primary reason for choosing Redford Auto Repair was it was within walking distance to home.Ironically enough, that wasnt necessary. The owner offered me a ride home.I had a considerable amount of work needing to be done so he threw in an oil change and a discount for paying with cash.This is the first time in my 13 years of driving I have felt good about an auto repair shop. I will be returning for all my auto repair needs in the future.

Name: T**
Date: 2016-01-23 16:39:49
Rating: 5
Comment: Steve is awesome! Hes friendly and engage with all his customers. This place is pretty affordable and beats all the competitors prices, I was in and out under an hour! They have great deals and they arent money grabbers like some of the the surrounding auto shops. Ill recommend this location to everyone in the metro Detroit area! - By the way is awesome at giving the best deals for your buck! 👌-Good job, Guys! Youre freaking awesome.Now you can drive to California and back!

Name: j*** h****
Date: 2015-11-13 22:25:29
Rating: 5
Comment: Went over to these guys 11/12/15, after visiting a local Ford dealer. These guys are phenomenal!! Basically did a complete frontend job on my Ranger, upper control arms, all ball joints, sway bar bushings and end links, new front rotors and ceramic pads, and Timken bearings. $300 or so less than dealer, gave me a ride home, offered to pick me up. Also even offered to share their lunch with me!! Very friendly, real guys. Even took me back and showed me the problems, Im an olde gearhead, but didnt have any of my tools or garage available. All my resources are 200 miles away. They got me going again in a very short time.Id recommend these guys anytime!!! Only bad thing, if I spent too much time around these guys, my face would hurt!!! Its obvious these guys have worked with each other for quite a while. Good guys!!!!