category: Auto repair shop, Auto air conditioning service, Auto electrical service, Auto tune up service, Brake shop, Diesel engine repair service, Engine rebuilding service, Muffler shop, Truck repair shop, Wheel alignment service
address: 1004 W Washington Ave, Alpena, MI 49707, United States
Phone: +1 989-340-1652
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

site: https://r-auto-repair-llc.business.site/
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, Credit cards,

Name: R****** F*****
Date: 2024-02-19 03:39:42
Rating: 5
Comment: I was three hours from home in Alpena when the starter just quit in my vehicle randomly. Stranded, and had to leave town the next morning. I called a few mechanic shops in the area- they either didn’t have an opening or took 2 days to call me back. Not R Auto though. They were so gracious and accommodating to my urgent situation. The team was incredibly knowledgeable and honest as well. It was a pleasure to work with them, and on the off chance I’m in Alpena, and my car breaks down again, I wouldn’t even waste my time going anywhere else. Best customer service ever!

Name: N****
Date: 2024-01-17 22:33:11
Rating: 5
Comment: Knowledgeable staff, very professional! Desiel when going by, stop and go on in!

Name: C**** W****** (***********
Date: 2023-11-04 21:21:32
Rating: 5
Comment: Best in town
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Name: W********* w***
Date: 2023-09-16 12:57:22
Rating: 5
Comment: Running out of options and soon to be stranded due to a failing alternator, we were led to this incredible facility. Erica assured us they would get us in so we rented a car and drove to our home in Port Huron. The next morning we headed back to Alpena where our van was in the parking lot already fixed and ready to go! A beautiful facility with amazing staff! Thank you so much! Stacy and Ralph

Name: K***** B******
Date: 2023-08-09 17:16:59
Rating: 5
Comment: Great reviews for good reason! Drove across the Mitten to get work done on my motorhome since they had the parts ordered already & I would do it again. Al & his team were professional, didnt try to sell me anything I didnt need, and left me with a confidence in their work that I have never had for any other shop. Would definitely recommend and will return for future preventative maintenance. Thanks again for being so flexible and professional!

Name: d*** s*******
Date: 2023-06-19 14:37:57
Rating: 5
Comment: Excellent service very helpful I would recommend them for your auto repair needs

Name: T** T*
Date: 2023-06-16 20:26:40
Rating: 5
Comment: We were in town on a fishing trip and our truck broke down. They not only got us in immediately and repaired the vehicle, they drove us to the nearest boat launch and sent us out fishing while they repaired the truck! Highly recommended! Thank you gentlemen!

Name: L** P******
Date: 2023-04-22 21:27:52
Rating: 5
Comment: By far the best mechanic Ive ever used! He does a great job, his prices are fair and reasonable, he and the staff are all very nice and personable! He is always willing to help out however he can and does his best to get the vehicle fixed quickly and effectively and it usually is! I took my van there a couple of years ago and never went to another mechanic! I highly recommend them! Thank you to all the staff and owner of R auto repair for always helping out and going above and beyond!

Name: J****** W****
Date: 2023-04-18 13:23:12
Rating: 5
Comment: Great small town service. They were quick and honest.

Name: C******** C
Date: 2023-03-15 16:05:27
Rating: 5
Comment: Came to R auto repair with a trunk latch that would not close. Al came out and fixed it in a matter of seconds and sent us on our way without a bill! He’s the best!

Name: J***** K*****
Date: 2022-07-29 17:10:36
Rating: 5
Comment: Very honest and truly know what there talking about. Amazing staff and super clean!! Highly recommend

Name: e*** p*********
Date: 2022-05-26 14:45:42
Rating: 5
Comment: After hitting a deer coming from the Detroit area, they made time for me to make sure my vehicle was safe to drive for my wife and kids. Would highly recommend this mechanic!!

Name: C***** K***** S*********
Date: 2022-05-12 12:14:44
Rating: 5
Comment: Family owned... friendly... fair prices and high quality work!!! Absolutely the cleanest garage I have ever been to!

Name: K*** D****
Date: 2022-04-25 14:09:17
Rating: 4
Comment: Great service friendly and fast

Name: L*** K***
Date: 2022-04-08 21:31:35
Rating: 5
Comment: Took my vehicle to dealership, they told me need transmission and it would cost 9,000 dollars.....brought my car in to Alpena R Auto Repair for second opinion and they repaired, it was sensor and wheel bearing not my transmission. . I am so grateful for the honesty and fixing my jeep. I will be a customer for life. I would recommend to everyone. Saved me thousands.

Name: T** S*****
Date: 2021-11-05 17:58:46
Rating: 5
Comment: I stopped in asking about a potential problem, so they took it in and put the truck on the hoist, removed tires inspecting my beaks, checked all my joints. Didnt find anything needing attention, this took approximately 25 minutes of their time. No Charge, wouldnt take one cent! This is one more reason that I give this place a 👍.

Name: J****** C******
Date: 2021-08-26 16:26:30
Rating: 5
Comment: Awesome team! Honest and does a great job for a fair price.

Name: A**
Date: 2021-08-20 12:43:14
Rating: 5
Comment: Great team, fair prices, and very knowledgeable. Able to break down the maintenance and repair(s) needed in a simple way. Only place I take my vehicle to in town.

Name: N*** C*******
Date: 2021-08-09 00:43:36
Rating: 5
Comment: I cant believe how absolutely lucky we were to have been taken care of by Al!! A Senior Master Tech replaced the belt, tensioner, pully and two coils with plugs and had us back heading home by 11 a.m. on a Saturday morning. Ive never seen a better place in my life. We are so so so grateful!!!!!We are from Madison, Indiana and broke down 23 miles north of Alpena in a 28 foot RV (Ford F450) and had to be home by Sunday. We knew the serpentine belt was off, but thats all we knew for sure. Roadside assistance, GoodSam, let us down terribly with two other tow services that never showed up. After a few hours and no-call/no-show from Georgies or Rons I called Jeromes. He asked for photos of the hitch/rig and was there in 45 minutes. He called around on his own and got us into this amazing place with Al! We were able to stay in the camper overnight and he was there first thing in the morning. They arent even open on Saturday, he was moving furniture and even promised his little buddy swim time, so I deeply appreciate him helping us out with our crazy mess!!!

Name: M*** L* B****
Date: 2021-06-30 20:57:23
Rating: 5
Comment: Great service garage. completely trust Al and his team

Name: C**** R*****
Date: 2021-06-30 19:20:22
Rating: 5
Comment: Very pleasant, helped me right away.

Name: S**** S****
Date: 2021-06-21 22:39:08
Rating: 5
Comment: Love Al! Hes honest and fair.

Name: s**** m*****
Date: 2021-06-11 13:27:19
Rating: 5
Comment: From out of town, stopped in because my breaks started screaming out of nowhere. Al fit me in right away in case it was a safety hazard. Chris looked at all the brakes/pads/shoes/rotors and gave a full run down of what they saw. Spotted some rust damage, prioritized what needed to be done, labor cost is reasonable. Also, super clean place and smells nice. :) Definitely knowledgeable and super friendly. Will be back to take my truck in and am confident they’ll do a great job.

Name: S**** T*****
Date: 2021-06-01 18:23:10
Rating: 5
Comment: Figured out a complicated trailer lighting issue that turned out to be both the trailer and the truck. Skilled, professional and fast. I recommend them.

Name: J**** B*******
Date: 2021-05-11 22:50:19
Rating: 5
Comment: Nice crew was able to get my truck right in did as expected

Name: E***** S*********
Date: 2021-04-30 14:37:05
Rating: 5
Comment: Very clean and professional!

Name: B**** R****** F******
Date: 2021-04-16 20:52:49
Rating: 5
Comment: Superfast getting me in with a front-end alignment, very honest, very fair priced. Senior master mechanic you cant go wrong🤙...

Name: R***** A* G*****
Date: 2021-03-22 02:21:41
Rating: 5
Comment: Very knowledgeable staff. Full and clear estimates, quick service and fair pricing

Name: S*******
Date: 2021-03-13 21:40:33
Rating: 5
Comment: These guys are pros!

Name: D**** A*****
Date: 2020-12-27 07:08:28
Rating: 5
Comment: Great staff, fast and quick oil change

Name: M******* K*****
Date: 2020-11-23 17:17:53
Rating: 5
Comment: Needed a new starter after getting stranded while shopping. Called these guys the next morning, and they had it repaired within hours.

Name: N*** R*****
Date: 2020-10-14 18:42:34
Rating: 5
Comment: What a great staff they always fix it right or make it right and know what theyre doing

Name: D****** G*****
Date: 2020-09-30 02:59:07
Rating: 5
Comment: They were nice and fast and even showed me what was wrong which was nice cuz other places never done that

Name: R***** G*****
Date: 2020-09-25 19:41:39
Rating: 5
Comment: Very friendly, great service and reasonable prices will definitely be back for future repairs

Name: a*** j******
Date: 2020-09-12 01:19:28
Rating: 5
Comment: An out of towner on vacation, truck had problems driving up north. Called these guys up, limped my truck up there. They asked how long I was in town for and slid me in to make sure I had my truck for the ride home. Great people. Very happy with the service And knowledge They shared.

Name: C********** F*********
Date: 2020-08-14 00:19:01
Rating: 5
Comment: Very professional

Name: J*** R*******
Date: 2020-07-31 21:13:12
Rating: 5
Comment: My car started breaking down at 3 o’clock on a Friday and I am from 3 and a half hours away. They got us in right away and fixed it fast! On top of it they were so friendly and gave my dog treats and water while we were there waiting. Definitely recommend this place!

Name: S**** G****
Date: 2020-07-07 04:25:25
Rating: 5
Comment: Al and his team were very accommodating and did a great job on my van, at a great price. Al was also a pretty nice guy, and showed me the old parts that he replaced.I highly recommend this business.

Name: J** S********
Date: 2020-06-09 12:59:29
Rating: 5
Comment: They got me in quickly and showed me exactly what was wrong with my car! Very nice people, great to find especially since Im only in Alpena for a month.

Name: S**** J******
Date: 2020-06-08 11:58:52
Rating: 5
Comment: The best auto repair shop around. If you have a diesel AL is your guy. Highly recommend!

Name: L**** V*******
Date: 2020-06-01 21:54:48
Rating: 5
Comment: Honest, reliable, outstanding customer service and fair pricing. If you need your vehicle fixed this is the place to go.

Name: D**** P**********
Date: 2020-03-01 20:35:00
Rating: 5
Comment: Always get me in on a moments notice and get me going again.

Name: P***** M***
Date: 2020-02-21 15:36:11
Rating: 5
Comment: These people are just awesome! Honest and super knowledgeable! Use them!

Name: C**** J******
Date: 2020-02-14 08:26:06
Rating: 5
Comment: We have been going to R’s for quite sometime and they are the best. Today, the back window on my Jeep decided not to close. I popped into R’s and they had it fixed in no time and topped off my oil.Thank you for your great customer service!

Name: A** B******
Date: 2019-11-13 10:03:40
Rating: 5
Comment: Love these folks & sweet canine, Gimley! The entire crew has been most helpful in repairing my vehicle over the past several months. Communication was spot on! Price, product & great service is hard to come by as generally one of these is often left behind. Highly recommend this family owned business conveniently located in Alpena. Thanks to Michelle, Brandon, Big Al & son, and big shout out to Elaine & Gimley for the rides btwn car rental and shop. With much appreciation!!!

Name: T*** H*******
Date: 2019-11-12 20:21:38
Rating: 5
Comment: Truck driver from Ohio, delivering a load to Alpena, airlines froze up and Al and his staff went out of their way to help me. Very nice and hospitable people. Highly recommend!

Name: A****** L***
Date: 2019-11-01 18:29:55
Rating: 5
Comment: Very nice and friendly people. Came to check if anything was wrong and they informed me about anything and everything that I needed to know.11/10

Name: T***** T******
Date: 2019-10-19 00:06:33
Rating: 5
Comment: Always fair, gets us in fast and does a great job. Entire crew is pleasant to deal with. Todays rescue was less than $20!

Name: N**** D*****
Date: 2019-10-07 00:03:23
Rating: 5
Comment: Very friendly people and fast repair.they got my car back in shape in their estimated time.i went there because another place recommended them.

Name: K****** Q****
Date: 2019-09-25 17:27:21
Rating: 5
Comment: Excellant customer service! I received great explanations of services needed, regular up dates, and R Auto did nothing without offering me all options first and getting permission before doing any work. I have had two vehicles serviced there and intend to return with a third!

Name: J**** W****
Date: 2019-08-12 16:23:03
Rating: 5
Comment: We are from out of town and had a had a bad starter. They fixed the problem and found a brake caliper stuck open. Great and friendly service. We were on the road again in 2-3 hours.

Name: R***** R*****
Date: 2019-07-29 16:02:24
Rating: 5
Comment: I was in town for a few weeks and had a leaking brake line on my truck. R Auto was able to get my truck fixed quickly and at a great price. Hands down the best service I have ever experienced in the auto repair industry. Thanks for the help!

Name: L***** M***
Date: 2019-07-22 18:45:12
Rating: 5
Comment: I was visiting family and they were able to get my car in right away. Great service, fair prices, great staff! Will definitely come back if I need work done when I’m in town!

Name: R**** t** b*** o******* c
Date: 2019-06-26 00:11:41
Rating: 5
Comment: Traveling to Alpena for work and car developed a deafening roar in the exhaust. The family at R Auto Repair put it on the lift and had me headed back to Lansing in under an hour. The cost was absolutely reasonable and everyone was friendly. Clearly a family business that is worth stopping at and getting quality work. Thank you all!!

Name: B**** H*****
Date: 2019-06-21 21:03:09
Rating: 5
Comment: Very professional and understanding staff!! Had a urgent issue and they worked me in. Thank You!! Sorry my Jeep was being a pain, but yall set her straight. Would reccomend this place.

Name: H**** K*** I*
Date: 2019-05-24 17:00:31
Rating: 5
Comment: Came into town from the Detroit area. Had a problem with my vehicle. I needed a thermostat replacement. I went to autozone, and attempted to do it myself. However, upon doing so, I broke the bolts inside the housing. Called this repair shop and they not only were able to helo me, but he had me in and out within 30min. My problem was repaired, and I was back on the road. Absolutely love these guys!! Very professional, reasonably priced, and they know what they are doing. Thanks guys!!

Name: S*** B*****
Date: 2019-04-19 21:20:58
Rating: 5
Comment: I had a vary bad gas line leak took my car to two other places and was pushed aside.found tne number to r auto repair they took me in right away fixed my car price was good.God Bless you all took very good care of me.And I got a free road side warranty just for taking my car there.that is the only place I will take my car now.Thank you all again.Sara

Name: K****** C******
Date: 2019-04-18 17:24:35
Rating: 5
Comment: Excellent Service & Quality Work

Name: M****** S********
Date: 2019-03-15 19:45:54
Rating: 5
Comment: The staff is very friendly and fare. Every time I need something fixed on my car I just bring it in without warning and they always seem to get my car in right away. I will recommend this repair shop to anyone without a doubt. I think this place is great and has awesome staff. I will always come here when I need my car fixed. I give it five stars for sure.

Name: G***** H******
Date: 2019-03-15 19:37:37
Rating: 5
Comment: Very friendly people nice lobby tv coffee started work on my car imeaditly very good at telling you whats wrong shows old parts and what was wrong with it even did a couple things for free would definitely go to r auto repair again thanks again for everything

Name: C***** R********
Date: 2019-03-05 21:04:10
Rating: 5
Comment: R auto is the most knowledgeable friendly place in alpena to get auto work done! Always honest and fair prices!

Name: A***** B******
Date: 2019-02-28 20:11:54
Rating: 5
Comment: R Auto repair has exceptional service. They determined what was wrong with my vehicle and fixed it in a very short time. I strongly suggest them next time you need your vehicle fixed.

Name: A*** B*****
Date: 2019-02-07 21:04:48
Rating: 5
Comment: Wonderful service! Fast and friendly staff. They will be my go to shop.

Name: G****** L*********
Date: 2019-02-05 20:46:36
Rating: 5
Comment: The best shop around! They service all my gas and diesel vehicles. Its so great to have a shop that I trust, that can fix anything I can break. Vehicle repairs can be stessfull, but they always make it easy. I love their attention to detail. There shop is always very clean and organized. You can tell that they take pride in what they do. Al always takes the time to explain the repair process to me and thats very important to me because I like to know why it broke.

Name: T***** K****
Date: 2019-01-31 18:12:44
Rating: 4
Comment: Good work, a little pricey but in the end they got the job done right.

Name: A***** T******
Date: 2019-01-30 21:01:38
Rating: 5
Comment: Great service and friendly staff.

Name: T***** R***
Date: 2019-01-15 18:20:44
Rating: 5
Comment: These guys are really great! Top notch! They are super honest and they do the work right. Great communication. Superb staff...Friendly and knowledgeable .I highly recommend R Automotive.

Name: s***********
Date: 2019-01-10 15:53:20
Rating: 5
Comment: Excellent, knowledgable, friendly and fair Mechanic and staff in Alpena. I am new to the area and was searching for a new Auto mechanic. Al and Michelle are the epitome of great customer service and share in detail what repairs are needed and the cost. The office and garage are impeccibly clean. They go above and beyond. Totally recommend Al to anyone seeking a great mechanic that knows his trade. Thank you Al and Michelle! Suzan

Name: B*** C***
Date: 2018-12-05 04:06:32
Rating: 5
Comment: Excellent service - We lost our four wheel drive. Al showed us what the problem was, explained why it occurred and how it would be repaired. Michelle and Al were very hospitable. Shop area, waiting area and even the bathroom were exceptionally clean. Fair pricing - did not feel shafted since we don’t live in the area but if we did then this would be our go to repair shop! For a repair that was unavoidable, we couldn’t have asked for a more pleasant experience under a dire situation. Thanks again Al and Michelle!

Name: m*** h***
Date: 2018-11-13 11:28:28
Rating: 5
Comment: Had my truck towed up on a saturday night. When the guy found out i was from out of town and stuck . he came in on a sunday when they were closed and fixed it.

Name: T**** Y*****
Date: 2018-11-10 14:13:20
Rating: 5
Comment: Very friendly and informative

Name: J*****
Date: 2018-10-22 12:01:06
Rating: 5
Comment: Ive been in multiple times for various services. The staff is always willing to help and quick to solve the problem. If youre looking for honest, good work without being hassled into unnecessary repairs, look no further. I always recommend this place.

Name: J*** S***
Date: 2018-10-08 21:46:20
Rating: 5
Comment: Used this service 3-4 times now. Problem was always diagnosed quickly and accurately. Repair options were fully explained and work was completed timely and professionally.Quality and honesty.

Name: g*** d*******
Date: 2018-09-17 22:06:13
Rating: 5
Comment: I have been going to Als shop since they opened the doors he and the crew always treat me well and take care of anything I needed done a great price I would definitely recommend going there for any work on your vehicles you wont be disappointed thx again for doing honest work

Name: M** N*** G**
Date: 2018-08-31 12:54:23
Rating: 5
Comment: Broke a leaf spring on my boat trailer. Al the owner took good care of me. Price and service was excellent. Glad I went there, their attention to detail is something you dont see that often anymore. They went above and beyond. Thanks guys.

Name: S**** R*****
Date: 2018-07-20 11:46:24
Rating: 5
Comment: Very friendly and have not had to take any vehicle back to them yet. I run all my business vehicles to them. Good prices with a warranty.

Name: J**** M***
Date: 2018-07-11 19:42:27
Rating: 5
Comment: Google reviews had nothing but good things to say, also came recommended by an auto parts store employee in the area. Very knowledgeable group here. Check & advise/diagnostics/repair is A1, and the cusomer service tops that. I would highly endorse this automotve shop. They care. Thanks again yall.

Name: N***** L******
Date: 2018-06-27 14:33:59
Rating: 5
Comment: Al is very knowledgeable in what his shop does. He is also extremely customer centric. He will shop around for competitive bids on parts and let the customers know the prices he found and the warranty for the parts. If the part is more expensive than initially thought, he will call the customer to let them know what it would be.

Name: K*** B***
Date: 2018-06-26 18:30:21
Rating: 5
Comment: Very good service! Very nice knowledgeable employees! Best mechanic shop Ive been to. They know what they are doing and only accept the best! Would recommend this place to anyone who needs work done.

Name: s**** w****
Date: 2018-06-23 10:53:51
Rating: 5
Comment: Excellent service and a great staff.definitely will go back

Name: J** M
Date: 2018-06-22 23:26:10
Rating: 5
Comment: $35 alignment went as expected. They told me areas I need improvement and gave me excellent service. Very friendly. Keep in mind, when you need an alignment and it requires more than a simple front end alignment, it will cost you more money. A 4 wheel alignment will probably cost more than a front only, I only needed a front, and it only cost me $35 +tax.

Name: F******** B******
Date: 2018-06-21 18:46:45
Rating: 5
Comment: Had My truck at another shop and they couldnt Diagnosis it. Took it to Rs They had it Diagnosied fast got the parts and fix it best repair shop in Alpena! Thanks!

Name: J***** S****
Date: 2018-06-21 17:28:57
Rating: 5
Comment: Best mechanic in town by far. Excellent customer service and they get the job done quick and great!

Name: S**** G***
Date: 2018-03-12 17:26:58
Rating: 5
Comment: A+ service

Name: T***** S*****
Date: 2017-10-13 21:27:36
Rating: 5
Comment: They employ the best staff in northern MichiganVery honestDo excellent work

Name: A**** B**********
Date: 2017-08-15 22:53:39
Rating: 5
Comment: My dad and I were both traveling to the Alpena Antique Tractor show from out of town when his master cylinder went out pulling a trailer and my air conditioning compressor went out pulling a trailer. Luckily, we decided to contact these guys based solely on the number of Google reviews and we were not disappointed. They were able to get both of our trucks in and fixed the next day for an exceptionally fair price. I highly recommend them.

Name: T*** G******
Date: 2017-03-12 14:42:27
Rating: 5
Comment: Knowledgeable professional staff great, fast service.

Name: B***** B**************
Date: 2017-01-28 03:10:27
Rating: 5
Comment: Very fair prices friendly people and very experienced I would definitely recommend this shop to every one!!! also they fix everything so give them a call or stop by they would be happy to hear from you!

Name: S******
Date: 2016-11-25 22:28:33
Rating: 5
Comment: Great job on my truck, done fast at a fair price

Name: J**** P*****
Date: 2016-10-14 21:49:33
Rating: 5
Comment: Friendly, knowledgeable fellas! Did a free inspection on a vehicle I was interested in buying. Then had parts quick, and had car ready to roll out fast as well. It was a lot of repairs and offered a 10 percent s discount on top of the cheapest labor in northern Michigan. Thanks guys! I wish I had you guys over here in Petoskey! :-)

Name: s*********
Date: 2016-09-23 20:10:02
Rating: 5
Comment: Al rebuilt my diesel engine. It runs great now and he had it rebuilt in a timely manner.

Name: A**** P******
Date: 2016-08-12 12:32:24
Rating: 5
Comment: Guy did a job many others wouldnt touch..Not only did he do the job as quoted, but stayed later to get it done so I wouldnt miss a car show. Very bright, organized and clean shop and friendly people.