Platinum Auto Repair

category: Auto repair shop, Auto tune up service, Brake shop, Chauffeur service, Oil change service, Wheel alignment service
address: 350 E Lakewood Blvd, Holland, MI 49424, United States
Phone: +1 616-298-8838
Monday8 AM–5:30 PM
Tuesday8 AM–5:30 PM
Wednesday8 AM–5:30 PM
Thursday8 AM–5:30 PM
Friday8 AM–5:30 PM

rayting: 4.9
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: M**** S*******
Date: 2024-02-15 19:47:05
Rating: 5
Comment: Best place to take ur car to get fixed,very reasonable price and works great ... Very friendly place .....

Name: A**** P****
Date: 2024-02-10 18:10:41
Rating: 5
Comment: Great customer service. My car overheated on me. I pulled over at a Walgreens and called the shops close to me. Most of them weren’t able to get me in on short notice. When I called Platinum, not only did they say they could help me, but they also sent someone to Walgreens where I was stranded to help me get my car to their shop. They brought water and coolant so I could drive without damaging my car further.I had my 1.5 yr old daughter with me, which could’ve been a tough situation but the people were friendly and accommodating. Their waiting space was clean and inviting and they even had legos for my daughter to play with.Overall, it was a really pleasant experience for a day that could’ve been much worse.

Name: C***** H*******
Date: 2024-02-07 14:47:44
Rating: 5
Comment: Affordable and very helpful
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Name: A***** N****
Date: 2024-02-02 23:03:45
Rating: 5
Comment: I just bought a new car and was super scared when i got home because the shifter was acting funny. Its almost 5 pm on Friday night and everyone is closing soon. I was actually hung up on by another company while looking for someone to service my car and remember my physical therapist referred me to these guys so i give them a call when they close in 30 minutes but I’m in major need of an inspection because i am scared to drive my car at this point. They tell me to come quickly and they can look at my car. They actually stayed a bit late to address all of my needs and it turns out i was scared for no reason. I did find out a few small things so it was a win win for me. I appreciate these guys very much and highly recommend them. Would give 10 stars out of 5 😁. Thank you guys so much for helping me very last minute. Much appreciated!!

Name: E****** S******
Date: 2024-01-27 14:07:39
Rating: 5
Comment: I came to Platinum Auto recommended by a fellow co-worker. I talked to Paul about an estimate on a radiator replacement He told me he didnt want quote me on something that might not needed to be replaced, so he scheduled an appointment for me the next morning as soon as they opened to do an inspection, but in the end needed it replaced. Platinum Auto had the most competitive price compared to other shops Ive called. They also did a complimentary inspection on other things on my Jeep that needed to be fixed and sent me pictures and quotes and they even offered me a ride home since I use my Jeep as my daily driver and they needed the Jeep the most of the day. Safe to say I was very impressed with the customer service, both David and Paul did an excellent job being open about issues and concerns with what needed to be fixed, so thank you guys. I will definitely be back for more work.

Name: N*** N*****
Date: 2024-01-26 21:45:55
Rating: 5
Comment: This was my first time here and I needed help with a lot of things with my car and the costumer service was amazing. Paul helped me out so much. High recommend!

Name: S**** B****
Date: 2024-01-25 18:07:30
Rating: 5
Comment: Great staff, great service, and best of all GREAT PRICING!

Name: V***** V*****
Date: 2024-01-15 16:28:32
Rating: 5
Comment: Needed a new battery and Platinum came through for me. Found the type of battery I needed and within 90 minutes it was installed and I was back on the road. Nice new waiting area and received great customer service!

Name: M*** B******
Date: 2024-01-14 02:33:11
Rating: 5
Comment: These guys did an awesome job! Would definitely go back to them... Great prices as well.

Name: T*** G*****
Date: 2024-01-12 22:15:05
Rating: 5
Comment: Quality work. Prompt. And very customer oriented.

Name: Y****** R***
Date: 2024-01-12 15:28:40
Rating: 5
Comment: Service was great as usual, they always do a great job, will never take my car any where else but there...

Name: A***** M****
Date: 2024-01-03 22:00:03
Rating: 5
Comment: Very friendly staff and the costs are about average

Name: M******* J****
Date: 2024-01-02 21:20:34
Rating: 5
Comment: Platinum Auto Repair was quick and reasonably priced after accidentally putting diesel in my car while visiting from out of town. It was after the holiday weekend and they got my car fixed in a timely manor.

Name: J***** B****
Date: 2023-12-26 18:29:19
Rating: 5
Comment: They were excellent on customer interactions and ensuring confidence in the work provided. Great job with information of recommendation and very easy to understand what’s going on and even sent a simple link to see all work broken down and straight to important information. Great guys and we look forward to getting some more work done with these guys! They did a lot of extra small things that should have been extra charges but definitely got me as a future client 👍🏼

Name: Z****** S*****
Date: 2023-12-23 00:56:46
Rating: 5
Comment: I was amazed at the experience and work done to my car!! The team there was fast and efficient.

Name: L**********
Date: 2023-12-18 13:18:29
Rating: 5
Comment: They always do a great job and our so kind! My go to auto shop now!

Name: J**** O******
Date: 2023-12-16 16:03:57
Rating: 5
Comment: Best repair shop in town. Honest and trustworthy. Paul the service guy at the counter was knowledgeable and helpful. Half the price of the guys down the road rhymes with smothers brothers!

Name: s**** v******
Date: 2023-12-15 20:18:10
Rating: 5
Comment: Great place great pricing love the entire team !!!!

Name: A***** F******
Date: 2023-12-14 15:29:58
Rating: 5
Comment: Great

Name: C****** A*****
Date: 2023-12-12 22:33:48
Rating: 5
Comment: Helped me to get my car fixed with minimal downtime and saved money on repairs compared to competition.

Name: p****** d*******
Date: 2023-12-12 22:27:22
Rating: 5
Comment: These guys went above and beyond. Couldnt be happier with the job and service. Highly recommend.

Name: S***** M*****
Date: 2023-12-07 23:02:31
Rating: 5
Comment: I have been using Platinum Auto for 7 years. Great service, friendly staff and very fair pricing.

Name: J****** H*****
Date: 2023-12-07 16:01:05
Rating: 5
Comment: Paul got my car in fixed and back to me very quickly. Highly recommend platinum auto

Name: M*** G*****
Date: 2023-12-06 21:16:36
Rating: 5
Comment: Best car repair shop in town

Name: D**** K***
Date: 2023-12-06 16:32:48
Rating: 5
Comment: These guys are amazing. Another garage messed up my tires. I could have been killed. They fixed it.Hey went out of their way to help me fast service friendly. And I recommend if you need car repairs or your car even checked out to call them reasonable prices, fast and friendly service. They are amazing.

Name: f***** a***
Date: 2023-12-05 20:36:20
Rating: 5
Comment: Very great service !! never disappointed

Name: E**** E*********
Date: 2023-12-03 22:33:08
Rating: 5
Comment: Very good job, they serve you very quickly, I recommend this location to fix your cars, and there are people who can help you in Spanish too, 😎! 100% recommendable

Name: P*** L****
Date: 2023-12-01 22:07:28
Rating: 5
Comment: I’d like to say i found this repair shop on accident dropped off my vehicle received a call the next day that it was ready, to my surprise the work was fast and relatively priced fairly, i am now a customer i just picked up my honda accord from them today i got a quote from another local repair shop, they over priced the quote and rounded up the labor time alloyed for the job once again platinum came in at almost 1/2 the cost, i highly recommend platinum they are fast and very courteous and are very affordable they have certified ASE mechanics that are very knowledgeable, i highly recommend them ….

Name: J***** S***
Date: 2023-12-01 20:43:12
Rating: 5
Comment: Amazing service!!!

Name: K**** S*****
Date: 2023-11-29 16:50:54
Rating: 5
Comment: They are friendly, honest and genuinely care. I feel very comfortable doing business with them.

Name: A****
Date: 2023-11-27 19:00:58
Rating: 5
Comment: I highly recommend Platinum Auto Repairs! They were super nice, quick and very reasonably priced!

Name: B**** H****
Date: 2023-11-21 21:05:13
Rating: 5
Comment: Great experience every time with this shop , check them out with competitive rates and great service

Name: C**** L*****
Date: 2023-11-17 22:51:23
Rating: 5
Comment: I went in today to get a wheel alignment and My tie rods replaced put in. They did a fantastic Job on my car and gave me some pointers for future repairs. Shout out to Paul for keeping it entertaining while i waited for my car to be done. 10/10 would recommend their service to anyone!

Name: R*** S****
Date: 2023-11-17 19:46:26
Rating: 5
Comment: Several years ago we received Platinum service...good experience in treatment and professionalism...speed in solutions...good value for money

Name: R*** S*****
Date: 2023-11-15 14:09:58
Rating: 5
Comment: I recently brought in my 23-year-old van for brake inspection. They were very quick and honest and helped me deal with the situation.

Name: M******** V***
Date: 2023-11-15 12:59:55
Rating: 5
Comment: Platinum Auto Repair is the best! My Jeep Grand Cherokee needed a lot of work: new radiator, oil cooler, timing cover and thermostat. I shopped around for different prices and who could get it done in time, as I use my car for work. Platinum Auto Repair came in with not only the best quote, but were able to service my car right away, were honest about what needed to be done and kept me updated on the entire progress. I appreciate their hard work and customer service! Highly recommend them for your next service needs.

Name: a*** P**** P****
Date: 2023-11-14 20:45:03
Rating: 5
Comment: Excellent service. Recommended 100%

Name: J****** C******
Date: 2023-11-02 18:21:54
Rating: 5
Comment: Very friendly great guys

Name: J***** O*****
Date: 2023-11-02 13:02:39
Rating: 5
Comment: Very helpful and accommodating. Friendly staff and cozy lobby space. Cant recommend enough, come here for good service!

Name: S******* T****
Date: 2023-10-27 19:45:23
Rating: 5
Comment: Great place wonderful service!!

Name: D**** T*****
Date: 2023-10-24 15:23:06
Rating: 5
Comment: Been coming here recently and have nothing but great experiences every time I’m here, they also have monthly deals which is great! good repairs at a fair price

Name: E**** B****
Date: 2023-10-19 13:14:22
Rating: 5
Comment: Great work,great customer service, recommended

Name: D******* �**
Date: 2023-10-18 18:46:54
Rating: 5
Comment: Great staff very professional

Name: D***** H****
Date: 2023-10-17 20:40:05
Rating: 5
Comment: Great service. Did everything I asked and was two hundred dollars less than the estimate.

Name: K**** C*******
Date: 2023-10-16 22:11:39
Rating: 5
Comment: Great service. Highly recommend

Name: S**** B****
Date: 2023-10-16 16:16:21
Rating: 5
Comment: Amazing place and workers! Trustworthy and always go the extra mile to help!

Name: M****** K***** (**
Date: 2023-10-10 16:06:13
Rating: 5
Comment: These guys are great to work with. Great customer service stop in theyll get you in and out. Talk to Paul

Name: B**** Z****
Date: 2023-10-10 14:30:37
Rating: 5
Comment: Great service

Name: K****** M****
Date: 2023-10-05 21:28:29
Rating: 5
Comment: I needed an oil change and they fit me in on the same day and it was done within an hour and the price is very fair. The workers were all so nice and helpful. I had a great experience, definitely recommend!!

Name: A***** P****
Date: 2023-10-04 17:55:04
Rating: 5
Comment: Great service definitely recommend

Name: K*** F****
Date: 2023-10-04 16:59:09
Rating: 5
Comment: Man I came in with no appointment. No knowledge on what was going on with my truck. My guy Paul was quick with getting me in and getting my issue resolved. Trucks back on the road in less than a day appreciate the work you guys did I will be back but I hope I dont have to come back if ya know what I mean lol

Name: C***** G********
Date: 2023-09-28 21:44:15
Rating: 5
Comment: Paul and James were very accommodating, kind and trustworthy folks. They did a pre-purchase inspection for me and it was inexpensive and they were very efficient and easy to talk to. I would recommend them to anyone in the area.

Name: T*** N*****
Date: 2023-09-28 18:58:41
Rating: 5
Comment: Honest and personal service. They are willing to work with your schedule. I’ve been happy with my visits.

Name: A***** N******
Date: 2023-09-27 18:25:16
Rating: 5
Comment: My first time here and I will definitely be coming back for future repairs. They got me in the very next day and even did a courtesy inspection of my vehicle which was awesome! I also got a report of what was wrong and an estimated cost to repair the problem. You won’t regret coming here!

Name: G**** t* G** H** L*** E****** f******
Date: 2023-09-21 18:44:51
Rating: 5
Comment: They got my car in fairly quickly and done the same day. I just missed their message to me about the final details so I picked it up the next day but everything went well. I had a question about something and I took a picture and I saw that it was the same on both sides so everything looks good. They did a good job. My car is stable. Steady driving street so I appreciate what they’ve done to help me out. Thank you platinum repair.

Name: H*** A************
Date: 2023-09-21 17:52:19
Rating: 5
Comment: One of the few places I have found that is friendly, fast, and honest. They do their best to be affordable and upfront, and describe their work in a way that is easy to understand.

Name: K** M**** D****
Date: 2023-09-19 14:56:15
Rating: 5
Comment: Great! 1st time experience… The staff are phenomenal job at front desk thanks to paul and his staff they got the job done at a decent time for it to be so last minute work… thank y’all again!

Name: d** n*****
Date: 2023-09-15 17:55:07
Rating: 5
Comment: Customer service was excellent!

Name: L***** W*****
Date: 2023-09-14 22:07:46
Rating: 5
Comment: Best experience Ive ever had at an autoshop. They are amazing!

Name: D**** C*****
Date: 2023-09-11 15:16:10
Rating: 5
Comment: Fair and honest people. Highly recommend! Has a drop box for after hours. Will definitely be back. Thanks again.

Name: K**** O********
Date: 2023-09-09 23:22:20
Rating: 5
Comment: I get my oil changes and services done here. Love the clean and spacious waiting room. Great communication and speedy repairs done right.

Name: M****** V**********
Date: 2023-09-08 21:27:39
Rating: 5
Comment: Very helpful and super easy to talk to. My cars brakes decided to give out and I wouldn’t have gone to anywhere else.

Name: M**** S***********
Date: 2023-09-07 18:48:28
Rating: 5
Comment: Best mechanic they fixed what the problem was with my truck after I came in super fantastic 👏 recommend for anyone

Name: M**** S****
Date: 2023-09-05 22:42:57
Rating: 5
Comment: The guys here went above & beyond my expectations! Very friendly staff! Will definitely be back!

Name: E****
Date: 2023-09-01 14:55:32
Rating: 5
Comment: Definitely recommend bringing vehicle here. I am very grateful for all of there hard work especially my mechanic Bryan Ramsey. Things got added on but they were Necessary. Like my timing belt. If they didnt catch it, could have cost me so much more in repairs. Worked with me on pricing. Very much appreciated.

Name: D** B****
Date: 2023-08-31 18:07:26
Rating: 5
Comment: Seth and his team are top notch professionals. They are honest in their approach in fixing your vehicle. They will inform you of what is an immediate issue and those that are able to be done later. I have used them for years now. Everything from custom motor swap, fuel issues, suspension and brakes as well as general maintenance. What I like best is if you have your own parts they will install them for you, but you will not get the part warranty that they offer if they obtained the parts themselves. They will outsource used parts sometimes if it is a hard to find or a part that is no longer available or not offered for purchase as well had this happen on the 2008 Dodge Charger that they did a 2.7L to 3.5L engine swap on for me. BTW it turned out great too and was a great value. All in all they are a good honest repair facility that respects their customers and do their best to keep costs down..

Name: c*** f******
Date: 2023-08-31 17:13:55
Rating: 5
Comment: I’ve been going to Platinum Auto Repair for years, They’ve always been honest about their work and how the job is done and have had reasonable prices. Paul and Seth and their techs always make sure it’s done right the first time!

Name: L****** F*****
Date: 2023-08-31 16:39:11
Rating: 5
Comment: Absolutely amazing experience first time working with Platinum Auto Repair! Very knowledgeable and super fast! 10/10 would recommend, and will definitely be back to bug them 😊

Name: G*** R***
Date: 2023-08-28 19:22:56
Rating: 5
Comment: My car broke down when I was away from home and was able to stop here at Platinum Auto Repair. They were very friendly and accommodating, I felt safe as soon as I walked in the door. They took my car in right away to access the situation and didnt charge me a dime. I would highly recommend this business to anyone. And they have an awesome sectional to sit on while you wait!! ❤️

Name: M***** F*****
Date: 2023-08-26 18:30:55
Rating: 5
Comment: First time ever taking a car to a shop and I’m glad it was at this shop! They were so helpful.. initial inspection, I had a list two pages long.. my car was taken care of in a timely manner. Any question I had they answered. And explained to me everything. I appreciate the staff here for making my first experience at a car shop amazing.. I won’t go anywhere else!

Name: J** B
Date: 2023-08-26 02:05:31
Rating: 5
Comment: Fast and friendly service! Paul was the one who worked with me and he was very prompt and informative. They were able to get my car in quick and had my car done within a few days. Will definitely go back!

Name: M*** M****
Date: 2023-08-25 17:06:35
Rating: 5
Comment: Top notch service, very professional and honest. Highly recommend these guys! Five stars plus!

Name: J**** D****
Date: 2023-08-24 21:31:43
Rating: 5
Comment: Went on because I was told they would do an oil change really cheap if you bought your oil and filter. They told me that that would be no problem. Also said they would rotate tires for free, which they did. I received very good professional service for $20. What a deal. Considering valvaline oil change place wanted $106 just to change oil. I recommend them highly to everyone.

Name: n*** a******
Date: 2023-08-24 21:25:51
Rating: 5
Comment: Excellent service and very friendly. Charged what they quoted

Name: M******* P*****
Date: 2023-08-24 19:37:56
Rating: 5
Comment: I spoke with Paul and booked my apt. He was very friendly and went out of his way to help me. I was at work and didnt have a way to get back to my car so they delivered it back to me. Very professional and received text updates on the status of the work. Will definitely come back here the next time I need assistance.

Name: D****** C*****
Date: 2023-08-24 18:48:21
Rating: 5
Comment: Came in a complete mess and left better than expected. The gentlemen at the desk and the mechanics servicing my vehicle took good care of me. Kept me updated, were transparent and very knowledgeable. 10/10 recommend and will be a returning customer.

Name: J*** C***
Date: 2023-08-21 21:15:24
Rating: 5
Comment: They really helped me out with an unexpected breakdown on a trip over an hour from home. Great service!!!

Name: B**** H****
Date: 2023-08-17 18:38:48
Rating: 5
Comment: Paul helped out alot thank you

Name: B**** R*******
Date: 2023-08-16 16:51:13
Rating: 5
Comment: Had a oil pressure sensor changed and Paul was very helpful and knowledgeable about the situation i was facing with my vehicle. Highly recommend and will use them for ask my mechanic needs in the future

Name: M****** S***
Date: 2023-08-16 16:22:31
Rating: 5
Comment: They were very nice people. Their service was great. They have a loaner car that I had used

Name: P*** O********
Date: 2023-08-16 15:22:14
Rating: 5
Comment: Had my timing done on my F-150 Eco Boost. Runs great now!!! Needed it done for the weekend to pull my boat for a special event and they made sure to have it done by Friday before they closed. They beat all other shop quotes I received. Had my truck back in just a few days. Also have a 1 year warranty on parts and labor. Love this place !!!!

Name: V***** R*********
Date: 2023-08-09 22:10:18
Rating: 5
Comment: Excellent service thanks so much for your guys help such a life saver !!

Name: N**** F*****
Date: 2023-08-04 19:06:47
Rating: 5
Comment: Awesome service and great customer service!

Name: D***** T****
Date: 2023-08-02 01:14:22
Rating: 5
Comment: Took my BMW 325 here for an oil pan gasket and steering rack replacement. Other shops said they couldnt do the service. Its hard to find shops to service euro cars. Best quote for the job and great service. Let me use a loaner car while in service. Great staff worked with me on pricing and fairly quick turnaround for the job. :)

Name: M****** W***
Date: 2023-08-02 00:01:53
Rating: 5
Comment: Paul was a big help in getting me the info I needed to make the best decision for my situation.

Name: L*** J*****
Date: 2023-08-01 13:56:08
Rating: 5
Comment: Paul was friendly and very knowledgeable in his field. I recommend them for all your auto needs. We were in and out quickly !

Name: C****** J*****
Date: 2023-08-01 13:45:39
Rating: 5
Comment: Paul was AMAZING, I came in at 9:40 am and they had my car in the bay and my part ordered within minutes. They treated me like family! Always choose Platinum!

Name: C***** A******
Date: 2023-07-31 13:22:31
Rating: 5
Comment: Paul and David at the front desk were able to help me get quality service and had great pricing. The guys at the shop got my audi in a bay as soon as possible and were able to let me know about some concerns I was unaware of, 10/10 service here.

Name: M***
Date: 2023-07-31 02:33:06
Rating: 5
Comment: Got me repaired and back on the road in a hurry.

Name: R***** V** H*****
Date: 2023-07-28 20:51:29
Rating: 5
Comment: The best in town !!!!!!!

Name: C*** W*******
Date: 2023-07-27 15:09:45
Rating: 5
Comment: Great customer service! Will definitely come back again!

Name: j******* l****
Date: 2023-07-26 14:56:06
Rating: 5
Comment: Fast service, took me in right away! Thanks Paul

Name: C**** B*****
Date: 2023-07-24 21:31:30
Rating: 5
Comment: We started going to Seth back when he started on 144th and Ottawa Beach road. Between our 3 plus cars and our childrens cars, he has taken very good care of us over the years. They are honest, timely and great at what they do. Every time we have a problem, they ork with us to get it done promptly and right the first time.Rick and Cindy Bailey

Name: J***** H********
Date: 2023-06-28 22:18:26
Rating: 5
Comment: Ive passed by Platinum auto so many times not realizing. This summer my ac wasnt working and while driving by I saw their sign say ac recharge and ac repairs 10% off so I went in and asked about it. They explained what they do and how much. I made an appointment that day. When I was getting my ac looked at they looked at my whole car and gave me a list of things that needed to be done. Just had the ac fixed and since they were so nice I said I would be back. Today I came back and got my brakes, streeing leak, and oil pan gasket fixed. Paul was very informative, helpful, keeping me up to date quickly, and I really appreciated how thorough they were with my car. Thank you for doing so much and helping me get my car back the right way!

Name: M*** m*****
Date: 2023-06-19 19:59:04
Rating: 5
Comment: They have great customer service and are extremely helpful

Name: S**** V*******
Date: 2023-06-19 17:45:26
Rating: 5
Comment: We have been bringing our vehicles to Seth for over 10 years and they always do a great job. Wouldnt trust anyone else with my car but them! Paul was very accommodating the other day when I was in and answered all my questions.

Name: S****** E****
Date: 2023-06-15 16:03:49
Rating: 5
Comment: Wow, special thank you extended to Holland mi area platinum auto for great auto service. They have serviced my jag XJ and two jeeps over the last 2 years, the service has been outstanding. For those of you who have foreign sports or domestic you may want to stop by and see them. 😇 also thank you for your support of the national football league. Job well done!

Name: J
Date: 2023-06-06 19:26:36
Rating: 5
Comment: Excellent service and turn around repair time. Car loaner was offered as well. Thank you!!

Name: H**** D****
Date: 2023-06-05 20:03:30
Rating: 5
Comment: I have been taking my vehicle here for the 4 years and they have never disappointed me. They have always fixed any issues I have had with any vehicle I have brought in that is why I will always trust them with any of my cars. Special shout out to Paul for always keeping in communication with our cars and always making sure we understand everything clearly. Truly appreciate this man he is definitely takes care of his customer and make sure they leave happy. Thank you Paul your the best.

Name: M***** S***********
Date: 2023-05-15 13:50:46
Rating: 5
Comment: The gentlemen at Platinum Auto Repair are absolutely wonderful.On my way to Holland from Wisconsin, my brakes failed. It was about an hour before closing, they needed parts, and I could not get a rental. James fixed the brakes enough to get to the hotel and dinner, and the next morning finished the job. Both Paul and James went above and beyond to help me .They were very kind and courteous, and did not make me feel like this was a big imposition.They were professional, and I felt the pricing was very fair.They saved our girls trip!THANK YOU!!Marti SchermetzlerMinocqua, WI

Name: J** R
Date: 2023-05-12 18:22:24
Rating: 5
Comment: Very friendly and super efficient. David and Paul were helpful in figuring out what needed to get done. Great work!

Name: N**** A****
Date: 2023-05-07 16:04:29
Rating: 5
Comment: I Had an Engine replacement service done here. I worked directly with Paul, who was very friendly, professional, and helpful. He was able to explain the process and made sure everything went smoothly. I would definitely recommend this shop to anyone!

Name: J***** A*****
Date: 2023-04-28 19:04:42
Rating: 5
Comment: Definitely came though in a much needed time, service was fast clean and helpful. Definitely will be returning.

Name: e********** y********
Date: 2023-04-23 22:12:46
Rating: 5
Comment: I was in need of quick service and they got me in same week and had my car back to me before the weekend. Very kind people. They go through pricing and what needs to be serviced with you. Shout out to Paul who was helpful the whole time!

Name: V****** C*******
Date: 2023-04-19 21:09:58
Rating: 5
Comment: Paul is fantastic to work with, kept me updated every step of the way. He found me the best possible deal for my repairs, I will most definitely continue to be a loyal customer !!! Recommend him for any repairs

Name: R** C*****
Date: 2023-03-31 22:44:32
Rating: 5
Comment: Great work, great communication, honest quotes, and trustworthy throughout. I dont take my Subaru anywhere else.

Name: D****** W***
Date: 2023-03-30 21:16:41
Rating: 5
Comment: Great service

Name: J*** R***** S*
Date: 2023-03-23 13:15:05
Rating: 5
Comment: I Think this place is fantastic they know what there doing they will tell whats needed to be done first then what could wait 2nd me I do say I will tell other friends to go there

Name: A***** C*******
Date: 2023-03-23 02:17:01
Rating: 5
Comment: Super friendly service, Paul answered any questions I had with a smile. Great work from the service technicians as well. 10/10 recommend

Name: S**** A******
Date: 2023-03-22 21:40:19
Rating: 5
Comment: Paul was very helpful and knowledgeable about a tire issue I was having. Thanks Paul!

Name: A*** S********
Date: 2023-03-17 17:55:39
Rating: 5
Comment: Want to give Paul a huge shout out! He definitely build a relationship with my wife and I, and we’ll forever be customers as long as he’s there! Car is running great! Thank you Paul!

Name: M**** P******
Date: 2023-03-16 13:57:34
Rating: 5
Comment: Its a wonderful place with amazing mechanics, great customer service, and Paul was very helpful and super professional, im thankful to find a place where you can trust and feel like a friend or family member, very clean and attention to details, Thank you!!

Name: M****** S**
Date: 2023-03-15 15:53:24
Rating: 5
Comment: Very prompt, reasonably price, honest local shop! I am a woman & they didn’t take advantage of me

Name: N** G*******
Date: 2023-03-14 15:27:00
Rating: 5
Comment: These guys go the extra mile for customers and would recommend them to work on everything from winter beaters to Lamborghini. Top quality mechanics...

Name: E**** C****
Date: 2023-03-13 10:18:58
Rating: 5
Comment: Alternator replacement and wheel baring replacement, and Seth and his team did amazing work! Highly recommended 🙏🏾

Name: C****** G********
Date: 2023-03-06 23:45:25
Rating: 5
Comment: Paul was very good with us very helpful good work

Name: J*** R***
Date: 2023-03-02 14:45:34
Rating: 5
Comment: These guys are awesome! I called them to have my car looked at for a grinding noise and they had it diagnosed and repaired within 2 days! Other places said that they would take a look at it next week. Very thankful for them making my vehicle safe! I will recommend them to anyone looking for a mechanic!

Name: K*** C****
Date: 2023-01-31 20:19:33
Rating: 5
Comment: Had issues with our tires at the gas station right next to the shop, we walked over and they sent a portable tank to get the tire to a good level, let us pull into the shop and filled the tires all the way up.All for free!Really kind guys!

Name: C***** K****
Date: 2023-01-31 20:19:33
Rating: 5
Comment: These guys helped me when I was at the marathon next store and their air pump didn’t work. They were super convenient and nice and didn’t charge me anything. 100 percent coming back here

Name: A***** 6******* B*******
Date: 2023-01-31 16:44:22
Rating: 5
Comment: Safety inspection. Areas of test drive, suspension, body damage,cked calipers. under hood, belts & hoses under car, brakes,rotors,ect. Wheel alignment is ok . All safety checked car. Leaky valve cover. Ect. Very good service! Very reasonable prices.

Name: T** C*********
Date: 2023-01-30 22:59:19
Rating: 4
Comment: Good quality work, a little on the high side, but definitely worth it

Name: H* R**
Date: 2023-01-12 15:31:06
Rating: 5
Comment: This is the Best place in Holland and surrounding area if you need your car repaired. I would trust them to take any of my vehicles here. They are Very Courteous and respectful of their customers.They are well organized and very timely. The customer area and shop is very clean. They Do A Great job and I didn’t have one issue here everything was Great! Thanks!

Name: S**** B******
Date: 2023-01-03 03:10:16
Rating: 5
Comment: David is the best mechanic ever

Name: D******* L*******
Date: 2022-10-25 15:29:33
Rating: 5
Comment: Had an excellent experience at Platinum Auto Repair. They are friendly, professional, and take pride in their work. I was able to call and make an appointment for my brake pad and rotor replacements over the phone. The process was easy, and they immediately sent me a quote for the cost of parts and labor so that I could review the total cost before committing to working with them, which I really appreciated. Their prices are fair, and they dont try to upsell you on things you dont need, but they will be transparent with you if theres something else your car needs. Afterwards, my brakes felt awesome, but there was a grinding noise that turned out to be a caliper sticking. I took my car back to Platinum Auto that same week, and they fixed my caliper free of charge under warranty. I trust these guys and will definitely return for any auto repairs in the future.

Name: a***** e*******
Date: 2022-10-13 13:16:56
Rating: 5
Comment: Seth (owner), Scott and the team have been amazing with their customer care! They really know how to take care of their customers. My husband and I have been going to Platinum for many years now and couldn’t be more thankful to these guys! We haven’t had the best luck with our vehicles and this team goes above and beyond for us to get them back on the road and they make sure they are safe for our family!!They are definitely owed so much more then this solid review thats for-sure. We would recommend these guys day and night!

Name: A***** S***
Date: 2022-08-24 22:16:53
Rating: 5
Comment: Platinum Auto Repair never fails. Im very weary of where I take my vehicles, as Ive had bad experiences in the past. This place continously outshines them all! Upon scheduling my vehicle I spoke with a gentleman, Scott Bryan whom of which relayed kindness and diligence in getting my vehicle in very quickly as well as communicating a repair estimate that is incomparable to competing shops around. My vehicle was also returned in a surprising manner, all issues resolved. If need be in the future, I look forward to trusting this repair service again!

Name: M******* J******
Date: 2022-08-24 21:51:10
Rating: 5
Comment: Scott is awesome. Very polite and very helpful. Thanks for getting my truck back on the road and safely.

Name: R*** W********
Date: 2022-08-24 21:25:08
Rating: 5
Comment: Very nice place. Fair prices, good service. My tech was very helpful. Think his name was Scott Brian 🤔. Would go back.

Name: B****** D********
Date: 2022-08-24 20:39:54
Rating: 5
Comment: Scott was very accommodating and a pleasure to work with. Listened to all concerns and made sure they were addressed in a timely manner.

Name: N*** V*********
Date: 2022-08-24 18:36:06
Rating: 5
Comment: AMAZING!!!! Every time I call or go to anywhere else I always end up going back to the guys at Platinum auto. Not only are they flexible to work with but they are patient and have constantly been able to get the job done that no one else can!!! I recommend them to everyone they’re the best !!!

Name: K**** C********
Date: 2022-08-13 19:10:03
Rating: 5
Comment: Stopped in ask about dropping off for an oil change end of the day and instead they had me in and out in 40 minutes.

Name: J*** F****
Date: 2022-06-27 21:30:24
Rating: 5
Comment: I had my truck at 3 other local shops over the coarse of 6-8 weeks trying to diagnose and fix a strange ticking/rattling. Opinions fromother shops ranging from engine rebuilds to transmission work. These guys looked at it for 30 minutes and knew it didn’t require that amount of work and money. They got me in the next week and had it fixed in a day. Scott and the guys are honest, intelligent, and work quickly. I recommend using them for your auto repair needs!

Name: p*** h********
Date: 2022-06-27 18:37:49
Rating: 5
Comment: They got me right in and out fast.

Name: C**** R***
Date: 2022-06-24 00:26:27
Rating: 5
Comment: Wonderful service. Fast and everyone was very friendly!

Name: N***
Date: 2022-06-23 13:58:09
Rating: 5
Comment: Great place. Fixed my car up extremely efficiently and quickly.

Name: 1*** A*******
Date: 2022-06-23 13:41:02
Rating: 5
Comment: Great service. Scott is the best.

Name: J**** B****
Date: 2022-06-23 10:10:28
Rating: 5
Comment: Great customer service, and friendly staff. Got ice cold A/C now.

Name: F*** L*******
Date: 2022-06-23 01:15:22
Rating: 5
Comment: Amazing service!

Name: k***** A M****** P****
Date: 2022-06-22 22:10:04
Rating: 5
Comment: Friendly atmosphere from the moment you walk inScott was able to accomodate us last minute, very fair prices, and even adding the recommendations I came out paying less then other quotes!!! They work with your schedule understanding for some is our only transportion 5/5 !

Name: C****** B******
Date: 2022-06-22 20:20:34
Rating: 5
Comment: Scott was just the most pleasant person I have ever encountered. I hate getting my vehicle serviced and he made the experience so painless and simple. Thank you Scott! Keep up the good work. I wont go anywhere else!

Name: p****** d***
Date: 2022-06-22 19:03:28
Rating: 5
Comment: Great experience, was in and out and it cost way less than two of my other quotes!

Name: R****** M******
Date: 2022-06-22 18:47:05
Rating: 5
Comment: Brought in my Subaru for a second opinion. I had previously had it inspected by someone else and was told it was my transmission. I was quoted THOUSANDS since a CVT transmission is extremely expensive. Brought it here to platinum who actually figured out it was the rear differential which was MUCH MUCH less expensive. Thank you again for all the help! Vehicle runs like a dream now!

Name: A**** S
Date: 2022-06-16 19:27:19
Rating: 5
Comment: Very pleased with the service and overall experience. The price was very fair, and they were able to quickly get me in to complete the work. Scott went above and beyond to help accommodate my schedule constraints. Even though the location is not near me, I will definitely make the drive for future needs.

Name: a***** g******
Date: 2022-06-15 14:52:51
Rating: 5
Comment: Scott was very nice and got me in very fast and on my schedule. The mechanic got my car done way faster than said. I couldn’t be happier! Definitely recommend to everyone!!!

Name: m******* w****
Date: 2022-05-18 18:44:05
Rating: 5
Comment: Great place very pleased with the work and customer service

Name: R****** M******
Date: 2022-05-14 16:34:45
Rating: 5
Comment: Scott was able to fit me into an already booked schedule. Had my car repaired the very same day. Platinum is fast friendly and reasonably priced. I highly recommend them.

Name: M****** S*******
Date: 2022-04-16 12:43:18
Rating: 5
Comment: Get great service at reasonable price and spees of service.Thank you.

Name: J***
Date: 2022-04-06 16:29:33
Rating: 5
Comment: Friendly and knowledgeable staff

Name: L***** S****
Date: 2022-03-29 21:30:10
Rating: 5
Comment: Seth is the very best . Great service and prices !! The only place to go in Holland !

Name: c**********
Date: 2022-03-26 20:46:42
Rating: 5
Comment: Polite and reasonable priced

Name: L***** M*******
Date: 2021-11-24 03:04:35
Rating: 5
Comment: Great service and Seth is very nice!! The mechanic who worked on my Saturn did a good job!

Name: T** M***
Date: 2021-06-04 21:35:57
Rating: 5
Comment: Friendly associates and very quick service. Very happy with the work.

Name: T** K***
Date: 2021-06-03 00:45:26
Rating: 5
Comment: Great bunch of people

Name: T** B***
Date: 2021-04-30 19:46:36
Rating: 5
Comment: Convenient. Honest estimates and chargesFriendly.

Name: A** A*****
Date: 2021-04-15 13:00:23
Rating: 5
Comment: Great place

Name: J** M****
Date: 2021-03-08 15:48:21
Rating: 5
Comment: Got my pressure sensor fixed for 200 and Todd Wenzel said 700 great place

Name: C**** G*****
Date: 2021-03-02 03:50:43
Rating: 5
Comment: My first time going there. Very pleased with their work customer service is excellent. I would highly recommend taking your truck or car there.Thanks Platinum Auto Repair8AM AppointmentChuck German

Name: S***** H***** (**********
Date: 2021-02-12 20:01:29
Rating: 5
Comment: They replaced the rear main seal on my 2017 chevy equinox. Denooyer wanted $2,700 for the job and platinum charged me $1,300. They also have SNAP payment plans so I didnt have to pay it all upfront.Thank you guys so much for your great customer service and reasonable pricing!

Name: J**** E*******
Date: 2021-02-03 17:19:47
Rating: 5
Comment: As always, Platinum Auto hooked my Cadillac up in a very timely fashion and their work is the only work I can trust to work on my baby!! I will never take my car to anyone else!!Thanks Again Platinum!!Friendly/Honest staff, very reasonable prices!!

Name: T****** M*****
Date: 2021-01-19 19:36:30
Rating: 5
Comment: These people gave me a quote and stood by it. Did a great job and were honest.

Name: A*** R*****
Date: 2020-11-27 13:19:28
Rating: 5
Comment: I could take our car anywhere to get fixed...But we choose Platinum.....its about the level of customer service that sets Seth and the team apart.

Name: C**** B****
Date: 2020-11-23 23:10:49
Rating: 5
Comment: Great place Ive used them over and over. Honest pricing and you know they will do the right thing by the customer.

Name: J***** M******
Date: 2020-10-27 19:54:24
Rating: 5
Comment: Excellent customer service and great prices! Would recommend highly

Name: R*** M******
Date: 2020-10-08 17:17:37
Rating: 5
Comment: Great and. fair price.

Name: D***** A*****
Date: 2020-06-30 19:18:42
Rating: 5
Comment: Seth and Dave have two locations on the North side of Holland. Dave manages and operates #2, which has a neighborhood garage feel. Seth, the founder, operates the newer #1 location which has a luxurious look and feel to it. Both locations offer excellent service at realistic prices.On my first visit to Platinum with my aging car, Seth repaired my leaking gas line, saving me $1,160. The dealership had recommended I replace the entire gas line for about $1,200. I have had Platinum do all my car servicing and repair work since.

Name: A***** V******
Date: 2020-05-13 01:22:30
Rating: 5
Comment: Platinum Auto did a spectacular job from start to finish on timing for my Lincoln MKS. Called many shops in the holland/grand haven area to get an idea of cost and down time it would take to get the job done. All but platinum either couldn’t/wouldn’t do it, or wanted $100+ to diagnose, and tell me what I already knew needed to be done. Seth and Glenn were very professional and gave me an accurate quote the first time I called. Before starting they recommended other items to replace since the motor was getting torn down. Throughout the whole process I was kept in the loop of everything going on. Highly recommend for any of your automotive repair needs.

Name: N*** R
Date: 2020-01-30 16:47:40
Rating: 5
Comment: Seth has fixed my cars for years. Always the best prices on big jobs. Wish I could add 5 more stars. The new location is very nice. The staff is awesome. You’re car isn’t getting what it needs if you don’t use platinum auto. Holland is full of scam mechanics. I have never left feeling ripped off. Overall, great experience time after time for the past 5 years

Name: F**** W*****
Date: 2020-01-22 09:44:07
Rating: 4
Comment: Great service reasonable price

Name: S**** G******
Date: 2020-01-19 20:11:35
Rating: 5
Comment: Very prompt and kind

Name: R***** T*****
Date: 2020-01-18 00:00:35
Rating: 5
Comment: I am disabled and on hospice and was in need car repairs and on disability with no money to spare my social worker at hospice called around and explained my situation and Platinum said for me to bring it in and they would take a look at it and 3 days later I get a call and said my car is fixed went to pick it up and no charge good people God bless