Pilgrim Auto

category: Auto repair shop, Brake shop, Car repair and maintenance service, Oil change service, Tire shop
address: 280 Ann Arbor Rd, Plymouth, MI 48170, United States
Phone: +1 734-453-3900
Monday7 AM–7 PM
Tuesday7 AM–7 PM
Wednesday7 AM–7 PM
Thursday7 AM–7 PM
Friday7 AM–7 PM
Saturday7 AM–5 PM
Sunday9 AM–4 PM

site: https://www.pilgrimauto.net/
rayting: 3.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, Credit cards,

Name: W (*********
Date: 2023-09-22 22:46:22
Rating: 5
Comment: Always have been helpful when I need something done on the spot.

Name: E******** M****
Date: 2023-08-21 21:53:14
Rating: 5
Comment: Took my car to get checked before a long trip, very good, honest service, very friendly, will be back for sure!! thank you guys, and thank you Marty for your help!!

Name: D**** P******
Date: 2023-07-18 17:46:39
Rating: 5
Comment: I want to thank the team at Pilgrim Auto. I was traveling and visiting family in Michigan and ready to return to Tennessee when I found a screw in my tire on a Saturday morning. I went to Belle Tire first, (Dont bother), they wouldnt offer any help, and told me it would be a few days to get a tire.The owner at Pilgrim greeted me, I explained my issue and he quickly told me he could help. He found a tire that would match my existing ones, personally took off my old tire, had his team replace it and put it on. I was out of there within 30 minutes.If you want personal care from people that KNOW their business, use Pilgrim.
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Name: M****** F*******
Date: 2023-07-14 14:14:21
Rating: 5
Comment: Marty and Mike took great care of our BMW 650i Gran Touring Sedan....we bought 4 new run flat Bridgestone 245/40R19...Pilgrim straightened all four wheels which had been severely bent and aligned all 4 wheels....the car had a vibration since we bought it and now it drives smooth as silk! They pulled it all together seamlessly and in just a couple of days and we couldnt be happier!

Name: C********** M*****
Date: 2023-06-19 18:38:25
Rating: 5
Comment: Awesome experience getting my tire plugged. Staff are really nice and great at what they do!

Name: J** n*****
Date: 2023-06-12 14:21:25
Rating: 5
Comment: They helped us replace our battery within a hour at a good price thank you

Name: W****** M*********
Date: 2023-04-05 17:58:05
Rating: 5
Comment: Always a pleasure doing business there. Bill McCarville.

Name: P**** G*****
Date: 2023-03-16 16:02:20
Rating: 5
Comment: Just got a great deal on new tires, they were fast, profession and super friendly, thanks Marty and crew at Pilgrim Auto in Plymouth

Name: R**
Date: 2023-02-02 15:42:51
Rating: 4
Comment: Nice friendly team. They do their best to get you in and fixed your issue when you need it Thought diag costs were rolled into the repair costs if you have the place do the repair. Guess thats not the case anymore. Looks like there is a bit of an upcharge on the parts from the dealership charges. To be expected. Then cost to install. everything seems pricey now a days. Not sure what $50+ in shop supplies are.

Name: m*** b******
Date: 2023-01-27 16:25:14
Rating: 5
Comment: Marty and his crew were nothing less than exceptional. I first took my vehicle there when I moved here from Nashville, Tn in the fall of 2019 to be winterized. having just retired from the car business myself, (25 yrs), I was very pleased to find an honest and trustful repair shop close to home. On Saturday, I went out to start my car...wouldnt start. Since I was going to have to start traveling back and forth to the VA Medical Center in Ann Arbor on Monday, 5 days a week for cancer treatments, I was a bit panicky. Called Pilgrim, explained my dilemma, Marty said to bring it in right away. I was able to get it started and to the shop. Thank goodness they are open on Sunday. They got the problem fixed, checked it out thoroughly and I picked it up Sunday. I highly recommend Pilgrim Automotive for anyone who needs auto repair/service. Thank yo Marty.

Name: V** H*********
Date: 2022-09-21 12:54:18
Rating: 5
Comment: Pilgrim Automotive provides excellent service, diagnostic capabilities, and fair prices.

Name: J*** K**** (*******
Date: 2022-08-13 18:27:38
Rating: 5
Comment: I live in the town of Plymouth went to a few other auto tire places they tried to charge me about 35-40 just to replace a tire that I already had purchased. My last stop on the way home was Pilgrim Auto I pulled in the man at the counter told me 25 bucks and hell take me right now 1 2 3 no problems. I would highly recommend going here after the experience that I had for about 2 hours.

Name: N**** I****
Date: 2022-04-16 03:48:15
Rating: 5
Comment: Good service. They fixed my tire in a timely manner... the man at the front desk is very polite but a bit of a chatty Cathy.

Name: S**** F****
Date: 2022-02-27 15:29:24
Rating: 5
Comment: Excellent, fast service. So thankful they’re open Sunday!

Name: C***** C*** C** H*********
Date: 2022-01-16 15:10:28
Rating: 5
Comment: I brought my car in that was overheating, I was greeted by a technician Carson who diagnosed the problem quickly and fixed it, he never tried to upsell me or do anything unrelated to the problem, After having some issues with other car repair shops, I will defiantly be returning here in the future

Name: S**** K****
Date: 2022-01-02 20:14:42
Rating: 5
Comment: This place saved my behind when I got a flat on 275 this afternoon! Marty is an angel and his guys are too. Great people, honest and dedicated to helping their customers. They went above and beyond I’m so grateful!!

Name: K**** M********
Date: 2021-12-07 19:49:15
Rating: 5
Comment: These guys have gone above and beyond for me. Every. Single. Time. My old Jeep was not taken care of prior to my owning it and its been a struggle at times to keep her road ready. Multiple other shops have done me wrong when handling me and my Jeep, not Pilgrims. Theyre quick, respectful at truly cost effective. If I could give them 10 stars, I would. Thanks guys!!! For all you do for me and my car!!!

Name: A***** V*********
Date: 2021-12-06 22:51:04
Rating: 5
Comment: Came in for an impromptu wiper repair and Pilgrim replaced them right on the spot!

Name: J**** P****** (*******
Date: 2021-12-06 22:19:53
Rating: 5
Comment: Very quick service and able to patch my tire immediately. Highly recommend

Name: C**** L****
Date: 2021-12-06 16:02:08
Rating: 5
Comment: They really helped me out in a pinch. I was towed across the street to belle tire to fix a simple flat. Belle tire told me they would have to keep my truck until FRIDAY‼️ Drove across the street on the rim and this shop fixed me right up. Thanks so much.. Very much appreciated….

Name: J** L***
Date: 2021-11-27 23:58:28
Rating: 5
Comment: Had the oil warning light come on right when we started our return trip to TN on Saturday morning after Thanksgiving. Pilgrim Automotive was open at 7:30 am, and agreed right away to check why we lost oil after having a recent oil change at a different business. Within 1 hour we had the problem taking care off. The staff was extremely helpful and friendly, and we would highly recommend them to anybody in need of service for there vehicle.

Name: S** N*****
Date: 2021-11-15 23:38:14
Rating: 5
Comment: Absolutely great service, showed me what was being done every step of the way and got me a same day fix when others needed half a week wait. Cant recommend enough!

Name: H****** H*
Date: 2021-11-15 17:29:25
Rating: 5
Comment: Very professional, caring and friendly staff. When I came in for a very bad rear bearing, I was a wreck but Carson took great care of me by going above and beyond to help! He walked me through each step, fixed the problem quickly, and made sure I knew about any future issues. Great service and would definitely come back and recommend them to others!

Name: J**** N***
Date: 2021-10-21 20:48:17
Rating: 5
Comment: Ever need a Car Savior stuck for ever an hour? These guys can help fix it in a shorter time than it took me to find them. Service was fast and no hassle’s.

Name: V******* M****** S****
Date: 2021-10-18 18:45:18
Rating: 5
Comment: Was referred here by a good friend for issues with my car running and making terrible noise. They identified issues right away that needed to be worked on, and fixed the car quickly and thoroughly. They also identified an issue that could have gotten worse and nipped it in the bud. Great work, and great guys working here. Definitely recommend! Thank you so much!

Name: D****** B***
Date: 2021-10-03 19:48:30
Rating: 5
Comment: Marty provides an amazing honest , service and never over prices the public for car service! This is truly an honest family owned business, which I highly recommend. I went there on a last minute whim , with a nail in my tire on a Sunday, when everyone else was closed. They were extremely busy and managed to fit me in! This was not the first time that I have used them for car service, but every time I go there, I get service with a smile! You will not find a more honest and friendly car repair shop around ! Marty and his team provide exceptional and HONEST service.

Name: M**********
Date: 2021-09-29 13:47:17
Rating: 5
Comment: They did my catalytic converter. I was in and out in under an hour.

Name: K****** C******
Date: 2021-09-27 02:24:42
Rating: 5
Comment: The staff was incredibly friendly and they got my car fixed even quicker than expected. I would definitely return for future services. Thanks guys!

Name: S**** L****
Date: 2021-09-25 13:09:21
Rating: 5
Comment: Awesome people, literally fixed my flat in less than 5mins and were very friendly and knowledgeable. Definitely recommend!

Name: T** G*****
Date: 2021-08-08 01:00:48
Rating: 5
Comment: Marty and Mike will take good care of you and your vehicle.

Name: V***** G********
Date: 2021-04-19 16:11:59
Rating: 5
Comment: Great staff and service!

Name: J*** H****
Date: 2021-04-07 16:14:19
Rating: 5
Comment: Very welcoming and straight with customers.We were 7th in line for service and back on the road in 45 minutes. Pilgrim Auto is our # one place for auto needs from now on.

Name: M****** J***
Date: 2021-02-22 00:27:53
Rating: 4
Comment: Good service fair prices

Name: J*** D*****
Date: 2021-02-13 01:18:26
Rating: 5
Comment: Phenomenal service, attention to detail, and over all customer care. I had an issue with my brakes not work, and as a guy that must fix everything myself, I refused to take it into a shop. I worked on my car for a few months before finally giving in and calling several places around local Plymouth. Marty answered the phone, was very polite and helpful with my questions, reassuring me every step of the way.When I was finally able to drop my car off, Mike helped me by making sure I was able to get in and out without hesitation. When I spoke with Mike again later on that day, he let me know what was wrong and gave a rough estimate of what it was going to be. I came in the next day worried it was going to be higher than the previous estimate because of all the work needed. It was right in line with what he quoted me and had everything set up to make it a fast process.If I can suggest going anywhere to get your work done, please put your mind at ease and take it to Pilgrim auto.

Name: M*** M*******
Date: 2021-02-06 16:12:08
Rating: 4
Comment: These guys are great! Open 7 days a week which is really convenient for those of us still going to work. They treat you fairly, communicate quickly and often, and complete work very fast with great quality. Compared to the service Ive gotten at the local major dealer right down the street, despite the fact they are much smaller, Pilgrim is much better at customer service and treating you with respect.

Name: M*** G
Date: 2021-01-05 00:52:28
Rating: 4
Comment: Open on the weekends is a big plus got my car running and gave me a very thorough and detailed maintenance report

Name: j***** y***
Date: 2020-12-12 00:38:01
Rating: 5
Comment: Brake lines blew on my car at 545pm on a Friday night with my wife and 2 month old baby on board and on top of that I’m over an hour from home. After calling multiple other shops I was told that I’d have to wait till the next day, thank God I called up to Pilgrim cuz they got me in, stayed late and got the job done. True professionals no amateurs here and just some stand up dudes. Would highly recommend!!!

Name: D***** P********
Date: 2020-11-17 02:48:00
Rating: 5
Comment: Great work!

Name: J*** H******
Date: 2020-10-15 03:52:30
Rating: 5
Comment: Could not be happier with my recent visit. Call ahead and these people will be able to help you out! Only a quick visit to put on winter tires for an extra set. But I can honestly say it was one of the fastest and friendliest vehicle services Ive ever had. Thank you!

Name: D***** B****
Date: 2020-09-01 00:33:55
Rating: 4
Comment: Very professional people who went the extra mile to make sure my order was filled as promised. Dont hesitate to use this place for your Auto needs.They are on top of it! Highly recommend for Budget truck rental etc. Very friendly team!

Name: N****** M****
Date: 2020-07-28 16:59:17
Rating: 5
Comment: 👍👍👍 These guys are great, they are busy and more expensive but they get it done and they know what their doing. I would highly recommend them.

Name: N*** Y*****
Date: 2020-07-24 22:44:35
Rating: 5

Name: C****** M***
Date: 2020-07-01 12:29:01
Rating: 5
Comment: I own a small business, and need my vehicles back in a reasonable amount of time. The folks at Pilgrim Auto went above and beyond to help me out this past week and I really appreciate it. Thanks again Chuck

Name: M**** T****
Date: 2020-05-27 00:56:27
Rating: 5
Comment: Today was my first time at pilgrim auto and I own tac towing and roadside and they are very nice people and the service writer had me drop the car in a very easy post and made it very easy for use as a business owner they are very personal and professional

Name: U*****************
Date: 2020-05-24 20:28:48
Rating: 5
Comment: Not sure what peoples problem with this business are but I had no problem here. Marty the owner is super friendly and helpful. Hes flexible with you if you are in a tight spot. I will be glad to go back with any of my car care needs.

Name: J**** F*******
Date: 2020-05-24 19:25:42
Rating: 5
Comment: Very great place to do business at. I was in need of a tire and they helped me with everything I needed and very affordable!

Name: M****** R***
Date: 2020-03-08 12:54:10
Rating: 5
Comment: These guys truly care about their customers and provide excellent service in a timely manner.

Name: J**** B*****
Date: 2020-01-17 14:46:36
Rating: 5
Comment: I moved into the area about a year ago and Pilgrim Auto was recommended by a friend. I have used them three times for major and minor work. They were always fair with me.

Name: K**** O*****
Date: 2019-12-03 03:00:25
Rating: 5
Comment: I got a flat while driving down Ann Arbor Road tonight and pulled into the first place I could find which was Pilgrim Automotive to see if they could help me. It was just about closing time and the owner Marty was the only one there. Marty stayed past closing to change my tire himself and for a great price! Thank you so much Marty for making my bad night so much better. The world needs more good people like you.

Name: R** G****
Date: 2019-11-29 20:54:57
Rating: 5
Comment: Very helpful crew

Name: J**** F*******
Date: 2019-11-11 05:09:38
Rating: 5
Comment: Excellent work and very fair prices

Name: A*** S****
Date: 2019-11-05 19:39:00
Rating: 5
Comment: Solid service and speedy tire change

Name: R****** C*****
Date: 2019-09-11 19:12:06
Rating: 5
Comment: Need a spare tire cheap then this is the place to go

Name: A*** L******
Date: 2019-09-01 16:32:48
Rating: 5
Comment: Provide explanation before service and have guranteed my satisfaction, especially this summer!

Name: C****** A****
Date: 2019-06-06 20:20:50
Rating: 5
Comment: Promptly and curiously honoured there warranty.

Name: E****** C*****
Date: 2019-06-04 20:37:07
Rating: 5
Comment: Fantastic crew great and fair prices!

Name: G*** G*******
Date: 2019-04-03 14:45:23
Rating: 5
Comment: I came in on Sunday 3/31/19 around 12:00pm because I broke my windshield wiper. Steve, who was working behind the desk immediately took care of me and I was out the door in about 10 minutes after he installed the new blades. Thank you so much for your service.Ive been going to Pilgrim for a while now and every time I drop my car off, they drive you home (Im sure there is a limit -- I Iive close by) they get it done in a short time, call with estimates before doing anything, very professional and courteous. Thank you Mike and Marty.

Name: C B
Date: 2019-01-05 13:18:08
Rating: 5
Comment: Big effort with my van, friendly staff, and best prices around. Super easy to get in and very honest.

Name: A***** L*******
Date: 2018-12-28 13:03:23
Rating: 4
Comment: Its a little shocking how many bad reviews this place has. I found this family-owned gem over two years ago. Ive trusted them with all of my vehicles (3) and Ive never had any problems. When I was in a bind and didnt have the payment in full, they allowed me to make payments AND still drive MY OWN car. I think thats pretty amazing for such a small shop. You arent going to have a dealership experience, because they arent your dealership, but you will have a fixed car without any hassle.

Name: K****** C*****
Date: 2018-05-02 13:28:41
Rating: 5
Comment: Pilgrim Auto has been our go-to for years because of their quick service, great expertise, excellent communication and reasonable prices. When I was pregnant they’d offer to drive me home as opposed to wait, and whenever I call because I need something quickly they’re extremely accommodating. Mike, Steve and the owner, Marty, are all wonderful! Thank you for being our life-savers again and again!

Name: K** L****
Date: 2018-01-01 14:05:35
Rating: 5
Comment: Fast friendly services at a reasonable price

Name: B***** T*****
Date: 2017-12-31 23:26:15
Rating: 5
Comment: Excellent customer service Marty did an amazing job getting us in when we were stranded on New Year’s Eve and a Sunday!! Thank you too everyone that made this possible.

Name: B******* N*****
Date: 2017-11-26 12:05:47
Rating: 5
Comment: Great service, fixed my car in one day. Very honest, straightforward guys that told me the must have repairs and the nice to have. Very reasonable prices

Name: k**** G*****
Date: 2017-09-17 02:04:49
Rating: 5
Comment: Very quick and amazing service. I was so fortunate that Pilgrim Auto was open, I got a nail in my tire over Labor Day weekend.. Thought I was going to have to go 3 days without a vehicle but they were fortunately open! Such fast service as well, I was there probably no more than 25 minutes. I hope I dont have any car problems in the near future but if I do... I know where to go!

Name: J***** C******
Date: 2017-02-11 21:14:56
Rating: 5
Comment: Great service

Name: J**** Y****
Date: 2016-11-02 20:34:01
Rating: 5
Comment: Open on Sundays. Brought a flat tire here with a broken valve stem, I was in and out in 20 minutes. Friendly service.

Name: J***** T*****
Date: 2016-09-06 05:19:33
Rating: 5
Comment: Great work,very fair

Name: Y****
Date: 2016-08-06 13:15:52
Rating: 5
Comment: Great people

Name: D**** D*******
Date: 2016-06-30 13:34:03
Rating: 5
Comment: Great guys! I came in last minute right before closing with an urgent issue. The entire crew helped me out staying BEYOND closing time to assist my with my problem. Not once did they say, sorry were closing.Customer for life! Thanks again guys!

Name: T**** B***
Date: 2016-05-09 01:26:38
Rating: 5
Comment: Stopped in for a minor repair and the people were great, repair done in a timely manner. Ill be going there the next time I need work done

Name: M*** R*******
Date: 2015-10-06 20:31:06
Rating: 5
Comment: Marty and the troops at Pilgrim Auto always take care of me for both business and personal vehicles. They have hands down provided me with some of the best service I can find in the state of MI. I hope to continue business with them for any future vehicle endeavors I may encounter.They work with you on the price of the repair and dont over charge you like the dealerships do. I would suggest to anyone I know to take your car to Pilgrim Auto. If they have never seen your vehicle before its regular practice for them to do an inspection on your vehicle the first time you bring it in.

Name: r*** b*****
Date: 2015-09-20 16:44:10
Rating: 5
Comment: I been going to Pilgram for years always satisfied with the work they do and the sevice, I wouldnt take my car anywhere else.

Name: J***** B******* B*******
Date: 2015-09-20 15:58:29
Rating: 5
Comment: Service was great and they worked with me in prices along with getting my car looking better.

Name: K*** D*******
Date: 2015-05-17 13:03:46
Rating: 5
Comment: Took my vehicle in to because I had no heat in the middle of winter. After trying several other places who were too busy and wanted me to wait upto a week! The guys at pilgrim had me fixed up same day! They inspected my vehicle, and took the time to explain each issue and how serious those issues were, even taking me into the bay to show me what was going on. Since then Ive returned several times (including yesterday for brakes), never gone to another shop. Ive always been treated decently and been given a fair shake. I would recommend pilgrim auto to my family and friends.

Name: I**** K*****
Date: 2015-02-15 01:59:30
Rating: 4
Comment: They were very thorough on their check up, highly recommended!

Name: R***** R
Date: 2014-11-08 20:27:55
Rating: 5
Comment: Service was excellent. Good customer satisfaction

Name: W**** R*****
Date: 2014-07-23 15:17:39
Rating: 5
Comment: Great work and customer service....highly reccomend this place to all my friends and family.

Name: B** C*******
Date: 2014-04-16 15:56:52
Rating: 5
Comment: I called pilgrim, made an appt to get a new muffler installed. Did the work in about 40 minutes. Now my car is quiet as a church mouse. Like new!!!! Great work guys.. had several cars in here over the years and NEVER had any issues.... Keep up the good work.

Name: R****** G****
Date: 2014-03-04 17:53:00
Rating: 5
Comment: Great place!! Weve had several cars fixed here, they are fair with pricing and do a great job! We will continue to take our vehicles Pilgrim! :)

Name: D**** G* S******
Date: 2013-11-08 15:04:33
Rating: 5
Comment: Great Family owned business. Excellent Customer Service - affordable pricing - years experience.Been a loyal customer for years and recommended Pilgrim Automotive to my family, friends, and business partners. Great Folks!

Name: V**** G****
Date: 2013-10-15 15:37:36
Rating: 5
Comment: Awesome service and friendly staff. My family has been bringing our vehicles here for years and any kind of repairs or maintenance we need, they are sure to get it in right away! 5 stars

Name: B**** P***
Date: 2013-08-12 12:28:11
Rating: 4
Comment: Ive gone to Pilgrim Automotive ever since I first moved to Plymouth. They have come to know me and my car, and I trust their service. They work hard to make their services affordable to a graduate student, and I really appreciate that....the free loner car is also a nice offer.

Name: K****** S
Date: 2013-08-06 20:35:16
Rating: 4
Comment: Service (oil change) was done quickly and efficiently at a great price.Friendly service agent at the counter.