One Stop Auto Repair

category: Auto repair shop, Auto body shop, Auto glass shop, Car rental agency, Car repair and maintenance service, Towing service
address: 3170 Washtenaw Ave, Ann Arbor, MI 48104, United States
rayting: 4.8
Phone: +1 734-882-2622
services: Amenities: Mechanic,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: A****** R****
Date: 2023-07-05 04:05:58
Rating: 5
Comment: My car broke down late Saturday afternoon and I managed to reach One Stop to make sure I can have my car towed to them. They met me on site and even though they couldnt get it looked at that day they were very responsive and professional and told me they would get to it Monday. Monday morning they called me with the fault diagnosis (broken front axle) and said they can have it fixed by end of day after fixing the axle and test driving to make sure everything was in order. They got my car back to me with the fixed axle and some other service (outer tie rods) I had been meaning to do by the afternoon. Service and communication were great, price was reasonable and I know they worked very hard to get my car back to me asap. Very happy withe One Stop and can only recommend it to others!

Name: K****** M*****
Date: 2023-06-09 14:28:33
Rating: 5
Comment: My jeep wouldnt start, so I was having it towed and the tow truck driver recommended one stop auto repair. I was like sure why not. Literally the best decision ever. Prices are fair, and no one tried to sell more than I needed done. I will be bring my other vehicle here for regular maintenance. If youre looking for honest, fast service, definitely use this shop!

Name: T**** L**
Date: 2023-04-28 19:42:02
Rating: 5
Comment: Went there two times with tire pressure issue, the staff there was very friendly and helped me repaired it for free. Will come back in the future!
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Name: c****** p*****
Date: 2023-04-26 16:22:46
Rating: 5
Comment: AMAZING service! I needed my car to be finished very quickly and they overnighted a car piece for me and had it finished very quickly and thoroughly. Would highly recommend this place over any other car shop in the area

Name: T** Z****
Date: 2023-04-14 19:32:04
Rating: 5
Comment: The mechanics are very polite and their pricing is pretty reasonable.They helped me get a stripped screw off the plate.Will very likely come back for a tune-up.

Name: D**** S******
Date: 2023-03-07 21:12:27
Rating: 5
Comment: Quick in and out, reasonable price, very friendly customer service.

Name: D*** T*****
Date: 2023-02-23 17:42:33
Rating: 5
Comment: This is my 1st time using this repair shop. So I had to get car towed insurance co paid for for towing the company they came and got car then I got a call from them about they do auto repair so I get a call the next day and its $1200 to get fixed my Uncle owns a auto part store but Im guessing I cant supply them parts. So after its fixed I will çome back to update

Name: K******* L****
Date: 2023-02-22 01:12:52
Rating: 5
Comment: This is Frank Loria.Jeff and Frank went above and beyond to get me in for an oil change, just before closing. I needed the vehicle for a road trip to Missouri and Kentucky the next day, and they stayed late to make sure it was prepared for the trip.They also pointed out some fluid leaks I should look into in the near future.They were professional and courteous, and with the oil change GroupOn, they were the best deal in town.This was my first visit, but I grabbed a business card on my way out and will certainly keep them in mind for the future.Thanks again guys!

Name: N*** J*****
Date: 2023-02-15 02:53:32
Rating: 5
Comment: My first time being towed there was the best decision, They got me right in and got my car back the next day. Reasonable price and I would recommend (One Stop Repair)

Name: A** C*****
Date: 2023-02-03 16:42:13
Rating: 5
Comment: Quick oil change, great service.

Name: M** T
Date: 2023-02-03 04:17:11
Rating: 5
Comment: Great service

Name: R*** C****
Date: 2023-02-02 00:20:08
Rating: 5
Comment: I have a 2017 Ford Escape that the spark plug broke off into the cylinder (apparently its a common issue with these models). Note that the issue was NOT caused by One Stop Auto Repair. But they offered to fix it because they are well versed with this type of repair. Adam walked me through the issue and was very transparent about the labor hours, potential stumbling blocks, and the cheaper alternative. He communicated with the off-site specialist for me, and took care of the towing details. The issue is ending up being taken care of at the dealership I bought it from because its still hopefully under warranty, but I wanted to give a huge shout out to Adam at One Stop Auto Repair. He made this very stressful situation more bearable for me, and for that, I am truly grateful. I appreciate them and will certainly return if ever I have car issues. Thank you, Adam.

Name: H***** E**
Date: 2023-01-30 00:55:51
Rating: 5
Comment: One stop auto repair is hands the best repair facility in Ann Arbor highly trusted and certified I will recommend them to all my family members heading through Ann Arbor. They really took care of my Jeep with an oil change and tire rotation and they didn’t charge me an arm and a leg like the dealership!

Name: A** B****
Date: 2023-01-29 17:55:17
Rating: 5
Comment: Fast and detail oriented service jeff provided profound customer service

Name: J*** T********
Date: 2023-01-28 00:47:41
Rating: 5
Comment: I highly recommend this shop! Fast service and very professional, shoutout to Jeff! He was a great help

Name: s****** t*****
Date: 2023-01-27 03:37:13
Rating: 5
Comment: Service was great , fair pricing and good team. Tech Jeff was a real honest guy and gave it to me straight when other shops ran me around 10/10

Name: M************
Date: 2023-01-27 00:06:38
Rating: 5
Comment: Great Shop! Jeff an everyone saved the day. I broke down just down the street on a trip and they were able to have me back on the road in a few hours! Thanks again.

Name: T****** C**** B****
Date: 2023-01-26 20:11:00
Rating: 5
Comment: Everyone needs a auto repair shop they are confident in, this is the place for me when I’m in Ann Arbor!

Name: r*** m****
Date: 2023-01-26 19:42:32
Rating: 5
Comment: Good work at an affordable price and the employees made the whole experience a breez

Name: A****** P*****
Date: 2023-01-26 17:20:00
Rating: 5
Comment: Jeff was very helpful and professional. He went above and beyond to help solve my issues without trying to upsell me like most places do. I will always use this place for any issues I have with my car from now on.

Name: J*** J*****
Date: 2023-01-25 22:25:45
Rating: 5
Comment: My car was fixed, price was great and really happy about the service.I will recommend them to Friends and Family for sure.

Name: C****** T*******
Date: 2023-01-25 01:48:16
Rating: 5
Comment: Thank you Adam for taking care of me at one stop. He is a very friendly guy and gave me a good estimate on some new tires.I highly recommend taking your vehicle to this place.

Name: Z***** Z****
Date: 2023-01-07 20:59:00
Rating: 5
Comment: Highly recommend! Jeff solved the tire pressure sensor fault caused by the cold weather for free. And he also addressed all the questions and concerns I had about my car.

Name: M* A*******
Date: 2022-12-27 16:59:54
Rating: 5
Comment: Jeff and the team took great care of me. Great customer service! my vehicle was repaired and for the best price in the area. Professional and transparent about service and pricing. Would highly recommend this location to anyone looking for reasonably priced car repairs in the Ann Arbor area.

Name: G**** A********
Date: 2022-12-17 19:48:35
Rating: 5
Comment: Great experience! I brought my car in for collision work and hub assembly . The staffs are professional, friendly and fast. Especially, Jeff and Adam they are very patient, kind, helpful, and professional. I’m glad that I found this auto repair shop. This is definitely my place to go from now on. Highly recommend it to everyone

Name: D**** B*****
Date: 2022-12-15 01:50:44
Rating: 5
Comment: Excellent service and honest! Jeff is excellent! Won’t use anyone else ever again.

Name: E***** J*****
Date: 2022-11-14 03:40:47
Rating: 5
Comment: Super impressed with this auto shop! Very honest and affordable. I would highly recommend to anyone!

Name: M*** J* S******
Date: 2022-10-08 01:49:46
Rating: 5
Comment: I appreciate the quick and professional service rendered by Jeff and crew that was so helpful!Your shop was in the right place at the right time for this stranded motorist. Thank you so much!

Name: Z*** Z****
Date: 2022-09-30 14:53:21
Rating: 5
Comment: Great experience! Fast and friendly service. The power steering system of my car didn’t work. They offered me the lowest price among all the stores I visited to replace it and had it fixed quickly. I would definitely recommend this place for your auto repairs.

Name: M***** T***
Date: 2022-09-30 02:36:10
Rating: 5
Comment: Great experience! I brought my car in twice for collision work and brake replacement. The staffs are professional, friendly and fast. Especially, Jeff is very patient, kind, helpful, and informative. The prices are reasonable compared to the dealership. They saved me a lot of money. I’m glad that I found this auto repair shop. This is definitely my place to go from now on. Highly recommend it to everyone!

Name: A**** S*****
Date: 2022-09-26 22:03:46
Rating: 5
Comment: Excellent Service with Jeff and the Team! He was very honest with me, and I really appreciate that! I will be recommending this place to my friend!

Name: R***** P********
Date: 2022-09-26 21:48:50
Rating: 5
Comment: Great place, great service I would recommend OneStop Auto for all your repaires.

Name: J**** P**
Date: 2022-09-26 21:16:24
Rating: 5
Comment: Friendly and professional service. Take my honda to this place for several times. They solve the problem on time and always have a good price for customers.

Name: S***** B*****
Date: 2022-09-22 11:57:49
Rating: 5
Comment: Fixed my leak quickly very same day I took my car in very friendly 5 stars.

Name: J*** T***
Date: 2022-09-17 01:23:35
Rating: 5
Comment: Employee in lobby was nice, came in for an oil change. Was in and out in 20 minutes

Name: D**** L****
Date: 2022-09-16 22:14:29
Rating: 5
Comment: They did an oil change and honored a Groupon voucher right at closing! The mix up was not their fault but after I got my voucher straightened out with Groupon, they stayed after closing because I live so far away. I was treated with respect and I appreciate so much what they did!!!

Name: M****** N********
Date: 2022-09-14 15:46:56
Rating: 5
Comment: Absolutely a great repair shop to work with, Jeff was first class all the way. Jeff, went above and beyond to make sure my car was running BETTER than when it was brought in. Please DO NOT hesitate to use this auto repair shop for your auto needs.

Name: C****** C****
Date: 2022-09-08 18:54:25
Rating: 5
Comment: Had them checkout a noise from my tires. Took it for a test drive and made the adjustment. Thank you !

Name: S**** A*
Date: 2022-09-06 22:01:12
Rating: 5
Comment: Great experience! I brought my 06 Lexus SUV in for a rattle diagnosis. It recently started having some rattling noises coming from the dashboard and drivers side door. The owner took it for a test drive, told me the issues, and gave me his suggestion (cheapest option was to buy a dash cover to weigh down the sun-bent dash to keep it from rattling). He even waived the standard $89-95 diagnosis fee!This mechanic seems to be very reliable and will give you honest opinions on your repair options.

Name: A***** R***
Date: 2022-09-02 19:40:45
Rating: 5
Comment: Excellent customer service. Alignment completed in hour. I am very happy with their business. Great Service 👍 👌

Name: B**** T****
Date: 2022-08-24 01:29:52
Rating: 5
Comment: Please do yourself a favor, and try One Stop Auto Repair.I brought my vehicle in for a fluctuating blower motor problem. I was able to wait (a little over an hour) for a complete diagnosis and estimate. The blower motor and resistor were replaced before the close of business, the same day. This was great, as I use my vehicle for work.The pricing was fair and transparent; and the service was amazing. I even received a follow up call the next day, to make sure that the repair work was done to my satisfaction.After repeated frustration with dealership service (Cueter/Champion) I decided to try One Stop Auto Repair. This decision was based purely on Google reviews and location.The FIVE STAR reviews are real!

Name: A**** B***
Date: 2022-08-20 19:39:52
Rating: 5
Comment: Jeff and Adam are great guys. Really honest and fair. Got both my cars in and repaired soon as possible. Really refreshing to see an honest mechanic shop after getting taken advantage of by dishonest ones.

Name: M**** G*****
Date: 2022-08-19 17:51:27
Rating: 5
Comment: I brought my car in because was not starting, the staff and management were very helpful friendly and informative. They told me that there was a bad cable and I thought it was the started but they replaced the cable they treat me very well they did it in a very reasonable time frame and they charged me a very reasonable price. I will recommend this service to anybody who has any car related issues in the Ann Arbor Ypsilanti area and I will come back anytime to get other things care for here.

Name: K** T*******
Date: 2022-08-17 19:17:56
Rating: 5
Comment: Visited for oil change. I just told the manager (his name is A) that a screw on the plate of my car had rusted and could not be removed, then he kindly said, Lets give it a shot.” But, the screw was so hard and rusty that he could not remove it by himself. Then, with the help of another mechanic, they finally removed the screw. Thanks!They did it very casually for free even after I paid for the oil change. This tiny episode shows their great attitude to customers, doesnt it? I hope that their attitude of taking care of their customers will make this store a good place to visit.Update: I visited here again to change the O2 sensors of my car. A mechanic, J, gave me a precise quote $$$ and the estimated time of labor and explained fairly about the risk (i.e., the replacement of the O2 sensors might not necessarily resolve the engine issue, so it is a risk-taking), to decide if I ask him to replace them. I said yes and asked him to go on. J ordered the parts which arrived on time in one or two hours and the replacement was done on time. Great service. (I have run over 1000 miles since then, my car runs good. Luckyly, I believe that the problem was resolved. )

Name: R** N*****
Date: 2022-08-16 19:10:21
Rating: 5
Comment: Fast, professional, and friendly service. I was happy to find this affordable and easy oil change option. I visited their Ann Arbor location but they also have locations in Canton and Garden City. Give them a try!!!

Name: L*** B****
Date: 2022-08-16 14:36:05
Rating: 5
Comment: Adam and Jeff got me and my car together! They were caring and went above and beyond to get me the best quote. They didnt try to upsale me just b/c Im a woman, like many mechanics do. Ill definitely return!!!

Name: A*** A*******
Date: 2022-07-28 20:55:48
Rating: 5
Comment: Had a great experience here. In and out quickly, transparent about work and pricing. On top of it!

Name: C**** H*****
Date: 2022-07-25 11:28:58
Rating: 5
Comment: I took my car for a wheel alignment on the fly and Jeff was able to fit me in and was quick. The car was aligned perfectly. Glad to be able to get this done without going to the dealership

Name: k**** b**
Date: 2022-07-21 13:57:18
Rating: 5
Comment: This place is top notch for electrical repair if there ever was a place to get your electrical problem solved this place is your solution customer service is great the moment you walk in your greeted and treated with respect it was my first time ever in this place and I felt like family I would definitely look forward to future repairs with these people they’ll let you know what you need to work on their not pushy they’re very informative and they walk you through every process step-by-step I’m glad I finally found a repair shop that is dependable

Name: K*********** 4**
Date: 2022-07-19 21:20:56
Rating: 5
Comment: Great place that will strive to help you when you’re in a time of need

Name: J********* A M*******
Date: 2022-07-18 21:50:39
Rating: 5
Comment: If I could give a zillion starts I would. Listen to Jeff and when he says something believe it. I was advised by Midas to go see dealer and for $1500 but Jeff saw the issue and fixed in less than $250 and with respect. R recommended strongly.

Name: m****** i***
Date: 2022-07-15 02:31:24
Rating: 5
Comment: The most honest mechanics in Ann Arbor. Another shop tried to sell me a new transmission and alternators but one stop showed me it was just a battery and a basic oil change. I feel really relieved I now have a trusted mechanic shop in aa.

Name: L**** W****
Date: 2022-07-13 14:07:30
Rating: 5
Comment: For being a new shop in the area, they are starting off great. Very friendly staff and quality work. Jeff was very helpful and knew what he was talking about. Highly suggest taking your vehicle here.

Name: A W
Date: 2022-07-12 21:17:28
Rating: 5
Comment: Gave me a discounted rate and went above and beyond on the repair. Thank you!

Name: J*** H*****
Date: 2022-06-30 21:24:17
Rating: 5
Comment: Ari and Frank are the best!! Ari was very helpful and informative and doesnt want to waste youre time at all. Very much appreciated that. Frank really knows what hes doing under the hood and all around. He showed me some things that I needed to know about other maintenance issues Id be facing down the road. I truly appreciate this place and it looks like I finally found my new mechanic!! Thanks Ari and Frank!!!

Name: m******* a********
Date: 2022-06-24 17:44:22
Rating: 5
Comment: Very honest and friendly.. definitely recommend!

Name: A*** A******
Date: 2022-06-24 17:13:17
Rating: 5
Comment: Best prices best quality work around

Name: A**
Date: 2022-06-24 14:59:03
Rating: 5
Comment: Surprised at how friendly and honest the guys at this facility were. Will definitely let friends and family know.

Name: S*** R*****
Date: 2022-06-23 18:07:20
Rating: 5
Comment: I’ve taken my vehicle around to get quotes and I’m glad I was patience and found these guys very honest and showed me what actually needed to be done to my vehicle ! Highly recommend checking this shop out for all your vehicle needs !

Name: R***** F****
Date: 2022-06-23 17:02:25
Rating: 5
Comment: Had a flat in my Tesla model x and one stop was there in less than an hr . I was initially uncomfortable because I wasn’t sure if they’ve towed teslas before but they knew exactly what they were doing and then ended up fixing all my bent rims due to the potholes and my car runs super smooth now.

Name: S***** K****
Date: 2022-05-19 19:31:11
Rating: 5
Comment: Quick, efficient, and kind :)Thank you guys!

Name: W***** D****
Date: 2022-05-11 19:08:23
Rating: 5
Comment: Very fair price also they got me done will recommend this place

Name: M****** I***
Date: 2022-05-11 18:35:00
Rating: 5
Comment: I came here for a 2nd opinion and Onestop was very transparent About what I needed and didn’t need. Very honest and fast. I will be using them in the future!!

Name: S*** F****
Date: 2022-05-11 04:42:15
Rating: 5
Comment: Honest repair facility. Recommended by a family member. Could not be happier taking my car here. Thank you!

Name: S****** Z*****
Date: 2022-05-11 02:21:30
Rating: 5
Comment: Service was impeccable! Definitely recommend any car service to be done at this auto shop