Monro Auto Service and Tire Centers

category: Tire shop, Auto repair shop, Brake shop, Oil change service
address: 3484 Highland Rd, Waterford Twp, MI 48328, United States
Phone: +1 947-733-0150
Monday7:30 AM–7 PM
Tuesday7:30 AM–7 PM
Wednesday7:30 AM–7 PM
Thursday7:30 AM–7 PM
Friday7:30 AM–7 PM
Saturday7:30 AM–6 PM

rayting: 4.3
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

Name: J d****
Date: 2024-02-13 12:28:49
Rating: 5
Comment: The employees are really easy to deal with and are very helpful.

Name: J**** R*****
Date: 2024-01-26 16:42:29
Rating: 5
Comment: Took my Nissan Rogue there 2 weeks ago for a second opinion to see if I needed a new control arm like the dealer said. They were right. The dealer quoted me around 1700 for the control arm and left cv axle. Gary- the manager said let me see if I can do better then the dealer price.I had just bought all new tires back in late 2022, because of the control arm being bad, it ruined my 2 front tires with premature tread ware. My tires were still under basic warranty for another 45,000 miles. For nail damage or stuff like that. Technically, they shouldnt have been covered for this bad control arm. They gave me 2 new tires at no charge.When all was said and done, Monro auto replaced the control arm, left cv axle, did a wheel alignment, and the tires for 1172 out the door. Gary the manager went out of his way to help me out, and saved me tons of money. My car only took a few hours. It drives so smooth now. I am so happy I had them do the work instead of the Nissan Dealer. I usually get all my work done at the dealer, this time, Im glad I got a second opinion. So far so good.I would recommend this place, because I will always remember how Gary the shop manager helped me with the price. With inflation and how expensive everything is, that goes a long way. Not only did he not try to talk me into things I didnt need, he helped me on the price for the repairs. I highly recommend this place!

Name: D**** H*** J**
Date: 2024-01-08 15:06:01
Rating: 5
Comment: Service was excellent!
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Name: T G****
Date: 2023-12-21 16:54:02
Rating: 5
Comment: Friendly fast

Name: B** E***
Date: 2023-12-20 16:23:19
Rating: 5
Comment: Both guys very very friendly and helpful. Got me in and out quickly.

Name: A*** M***
Date: 2023-11-29 23:54:23
Rating: 5
Comment: I showed up 20 minutes before close and Garrett took care of me and was so professional I will only come here from now on!

Name: W*** N******
Date: 2023-11-25 17:43:20
Rating: 5
Comment: Great job.

Name: K**** G****
Date: 2023-09-11 18:00:57
Rating: 5
Comment: Wonderful customer service. The staffs (especially Shylynn) commitment to getting their customers safely back of the road in as little time as possible, is outstanding!

Name: J**** M***
Date: 2023-08-26 00:37:20
Rating: 5
Comment: Called see if they could look at my wife’s traverse. They said to come in around 1pm. We get there and they looked at the traverse throughly. Said gave us a great price compared to other places we’ve been. They said we could leave it over night and have it done by tomorrow. Ok cool. Go home.. boom! 1 1-2 later . It’s done. Shy, Caden and Cameron. Did an amazing job and honest! Even showed us the parts that were on there before and after. I recommend Monroe auto service and tire center to anyone who wants a great deal with top of the line and affordable parts! Thank you all so much! Prompt, courteous, and professional

Name: E******** M***
Date: 2023-08-26 00:33:06
Rating: 5
Comment: My husband and I decided to call Waterford Monroe Auto Service and tire Centers.Shy the store manager answered my call and told me she’s have a bay open to do an expectation on my Traverse. Within hours of my initial call I had a technician throughly look over my suspension do a test drive and had my vehicle ready and safe for the roads ahead.Thank you team Monroe- Waterford( Shy, Caden & Cameron )I will be back

Name: t***** a********
Date: 2023-08-25 20:19:32
Rating: 5
Comment: Shy and her team was amazing 🤩 honest with what needed to be done and explained everything in detail…. I’ll definitely call on them again.

Name: L****** M*******
Date: 2023-07-26 22:35:02
Rating: 5
Comment: Great service from Shy and Steven today!! I had a leak in my tire, called and they immediately got me in and taken care of. It really meant a lot to me. I highly recommend!!

Name: p**** a*****
Date: 2023-07-13 23:09:05
Rating: 5
Comment: They go above and beyond for the service GREAT CUSTOMER SERVICE. Will recommend this place 100%

Name: A***** O******
Date: 2023-07-03 18:54:58
Rating: 5
Comment: Great shop, amazing employees 5/5

Name: M**** K********
Date: 2023-06-19 15:06:20
Rating: 5
Comment: Great service, kind and courteous staff, very knowledgeable.

Name: J**** B
Date: 2023-05-22 21:46:24
Rating: 4
Comment: Good place

Name: K******* Y****
Date: 2023-03-31 00:11:55
Rating: 5
Comment: Steven did a amazing job on my truck please go see him he will give you a good idea.👍

Name: L***** L****
Date: 2023-02-04 00:23:02
Rating: 4
Comment: I had some work done here recently they did a great job on my truck honest and straight forward thanks to Amber and the guys will be back again

Name: N***** D************ (******
Date: 2022-11-11 21:41:54
Rating: 5
Comment: Tony and his crew of talented craftsmen are incredible. They are always kind, informative, down to earth, and Tony prices appropriately. He tells you like it is, puts your safety and integrity of your vehicle first, he’s like a car dad to all of us. My dad is a machinist but is almost an hour away, so Tony is my next closest choice. I would recommend this place to anyone in the area over ANY other place period. They deserve your business. Plus they’re super quick! They’re great at what they do!

Name: T***** E***
Date: 2022-10-03 13:37:20
Rating: 5
Comment: I brought my 2013 RAM 1500 into the shop for breaks and a few other minor things. Rob was great. He provided me with updates and let me know all the issues with my truck. Ive already brought my daughters Jeep and soon my wifes Equinox. I think I found my new mechanics!

Name: N***** V*******
Date: 2022-09-01 14:08:48
Rating: 5
Comment: I originally took my car to the dealership and they wanted to charge me over $4,000. Then I took it to Monroe who looked at my car and they were able to repair my car for under $50. I am glad that I have finally found a place I can trust that is not overcharging me for work that I do not need. They guys at Monroe were very honest and that is hard to find in a repair shop.

Name: m*** s*******
Date: 2022-08-06 22:23:33
Rating: 5
Comment: The crew wired my daughters hanging muffler so she could make it home from work as a courtesy. After a couple days waiting for the part, the crew efficiently made the repair at a reasonable price. Its the character of the staff thatll bring me back. Thank you.

Name: L**** C***
Date: 2022-06-21 21:31:27
Rating: 5
Comment: Got me in on a busy day , manager stand up bro,

Name: A**** T
Date: 2022-03-18 22:37:49
Rating: 5
Comment: My brother in law is handicapped and does not have a lot of income. His Chevy cruze is his prized possession. It was overheating so I told him to go to monro. They repaired it and only charged him 175 even though they took hours to diagnose the problem. Once again these mechanics took care of my family. If you are in waterford and need help call these honest and brilliant mechanics.

Name: B**** K*****
Date: 2022-02-16 18:42:26
Rating: 5
Comment: Thanks guys for another job well done. You saved memoney and time. I appreciate how quickly you got me back on the toad.

Name: M******* B****
Date: 2022-02-12 15:19:46
Rating: 5
Comment: I brought my 2014 Ford Expedition here to have a lot of work done to it brakes tune up oil change wipers over $2,000 worth of work I left it over the weekend and had it Monday these guys do great work and I was very pleased at the professionalism and price the tune-up was exceptionally hard and I was told by a few other mechanics it was not easy at all to do but these guys tackled it I got it done at a reasonable price and now my truck runs better than it did when I bought it thank you will be doing business again

Name: N***** W****
Date: 2022-02-10 13:13:44
Rating: 5
Comment: Excellent experience from start to finish. A team of true professionals who are knowledgeable and friendly. I highly recommend Monro. The prices are good and the service is top notch

Name: M****** V*******
Date: 2021-12-19 01:06:06
Rating: 5
Comment: These guys are knowledgeable, personable, and, from my experience, honest in how they deal with customers.

Name: E M****
Date: 2021-09-15 14:18:41
Rating: 5
Comment: Quick, friendly, NO Hassle. . .

Name: A****** M****
Date: 2021-09-02 18:38:10
Rating: 5
Comment: Great service great price

Name: V L
Date: 2021-05-06 18:54:27
Rating: 5
Comment: Ive been going here for several years because they are competent and trustworthy. Theres a new manager who is both knowledgeable and friendly.

Name: J* P****
Date: 2021-03-06 22:08:21
Rating: 5
Comment: Customer service was excellent, Ken got the parts I needed and got the job done quickly!

Name: J** B****
Date: 2020-12-22 16:16:25
Rating: 5

Name: M**** R***
Date: 2020-11-11 16:32:19
Rating: 5
Comment: Bill gave me the best deal possible on new front brake pads, rotors, and calipers, and a huge deal on the labor as well. Very trustworthy and honest. They were more than understanding and patient as I had to wait a while for some money to move around, and theyre friendly, experienced, and welcoming. I definitely recommend this shop. They even worked with the parts suppliers to make sure my parts were warrantied with no extra cost to myself. Appointments are easy and quick to make on the website, and the staff are very accommodating. (Repeat customer, definitely will be back in the future.)

Name: K***** C
Date: 2020-11-06 14:07:45
Rating: 5
Comment: Ive taken my 2019 Kia here for a couple oil changes and will be bringing it back in the future. Monro has very fair pricing and they give it to you straight without trying to empty your bank account. Quick, easy service. All-around great place. Ive gone to quite a few other oil change places in the area and the service here is far better than what I was used to.

Name: C***** G****
Date: 2020-10-30 18:05:07
Rating: 5
Comment: Mr. Bill had great customer service! He took time to explain what I needed, the process and offered fair pricing.

Name: G*** T*****
Date: 2020-09-29 11:10:22
Rating: 5
Comment: Having brake and handling issues with your ride is never fun, but if you are, and live in Oakland County, this is the shop to go to. Mr. Bill, the owner, explained everything and hooked me up with a great deal. Ive a new go-to place for tire rotation and front end issues. You wont be sorry stopping in!

Name: J**** J****
Date: 2020-08-22 19:29:16
Rating: 5
Comment: Quick and professional. Got a full set of brakes done in a couple hours. With a warranty. Cost was fair and they did a free inspection of my check engine light with a great quote to fix that in the future.

Name: C******* H********
Date: 2020-07-09 20:54:50
Rating: 5
Comment: My name is Pammie & my 1st experience here was awesome. The owner (Mr. Bill😊) was very friendly & thoroughly explained what was wrong with my tire. I had no idea what the problem was, but so glad I was referred to this location. They fixed the tire issue, as well informed me of what future work needed to be done.I’m appreciative of the services received & recommend others to have there tire/car servicedhere too.

Name: H**** C**********
Date: 2020-07-04 16:26:50
Rating: 5
Comment: Have been to this location several times for brake and tire services. Bill is phenomenal. He explains things in regular terms so that I understand and offers fast, professional and excellent service. I will be using this store for years to come.

Name: C***** R*****
Date: 2020-07-03 18:09:12
Rating: 5
Comment: Great Service

Name: T****** T***
Date: 2020-07-01 14:03:51
Rating: 5
Comment: Will be going back for third time next week. No complaints, great prices, friendly and communication is awesome

Name: J**** M*****
Date: 2020-06-13 20:33:04
Rating: 5
Comment: Got a new set of tires service is excellent

Name: J**** S****
Date: 2020-06-05 22:41:12
Rating: 5
Comment: Very friendly fast and efficient willing to be flexible with hours and pricing highly recommend will definitely go back for future repairs

Name: J******* S*** B***
Date: 2020-06-03 20:02:27
Rating: 5
Comment: I just had my car repaired here! The service was excellent! The manager Bill was knowledgeable and very helpful! I would recommend! 👍

Name: S***** M*******
Date: 2020-06-03 13:20:25
Rating: 5
Comment: Great service, quick, friendly and affordable. Will come back in the future

Name: S********** T*****
Date: 2020-05-28 20:26:31
Rating: 5
Comment: Saved over $100.00 here rather than Belle Tire. They have free drop off and pick up, Belle Tore doesnt offer that. First time customer. I will be returning for other services. Very pleased.

Name: J** M***
Date: 2020-05-21 21:33:22
Rating: 5
Comment: In and out. Great service. Definitely use in the future.

Name: C********** K*****
Date: 2020-05-19 23:02:18
Rating: 5
Comment: First time customer was treated as if we were long time friends. Worked with me on pricing which is a rarity. Will be returning for future repairs. I highly recommend Monro. Stand up establishment.

Name: R***** B*****
Date: 2020-05-06 00:23:10
Rating: 5
Comment: Best service ever!! I live in Roseville and I would drive to Waterford every time to make sure my car gets the quality care it needs. Great repair staff! Place was clean, professional, and by far the best experience I’ve ever had at any auto shop!

Name: D** M*******
Date: 2020-05-05 19:48:30
Rating: 5
Comment: Bill is a solid guy that always gives great and fair pricing. Always my go to when things go wrong.

Name: C****** W**
Date: 2020-05-04 19:31:41
Rating: 5
Comment: Awesome service, Bill & Gary made it easy and worry free. Thanks again!

Name: J**** D* W****
Date: 2020-04-29 16:28:14
Rating: 5
Comment: Offered the best prices for the work I was needing done. Saved a lot of money by getting everything I needed done here and everyone that I talked to on the phone was very friendly.

Name: W****** N*****
Date: 2020-04-14 20:20:31
Rating: 5
Comment: Shop came highly referred by neighbors, when I brought my vehicle in Tim took care of me instantly and the very next morning Bill called me with an estimate and I was very pleased with the price! He and staff got the job done and I picked my vehicle up same day. This is the place for all your car needs . A++++ service

Name: S***** C********
Date: 2020-03-20 21:52:56
Rating: 5
Comment: Bill was extremely friendly and helpful! Very happy with my experience here! I’ll definitely be back.

Name: C****** P********
Date: 2020-03-13 21:14:59
Rating: 4
Comment: Thank you for exceedingly fast and friendly service today!

Name: M******* E****** T****
Date: 2020-03-11 23:03:07
Rating: 5
Comment: Monro did an overhaul of my brakes and came up with some complications. My 2005 Pontiac Grand Prix is my baby so in its teenage years it was still on the original equipment... Needed to be done. Customer service was great and they even shuttled me back and forth. For all they did on the car it was a decent price. Recommended.

Name: R*** R*********
Date: 2020-03-11 20:40:46
Rating: 5
Comment: Great prices and good customer service.

Name: D******* N*****
Date: 2020-03-07 14:15:59
Rating: 5
Comment: I came in for some emergency brake work. I dropped off at 3:30pm unannounced, he had it ready for me the next morning so I didn’t miss work. And he didn’t even comment on how filthy my car is haha

Name: K*** H********
Date: 2020-03-04 02:27:52
Rating: 5
Comment: Brought my Hyundai Sonata in on Tuesday. I received a phone call about an hour later from Bill and he recommend on what needed and should be done. I was very pleased with the price in regards to brakes, fluids and tires. Car was ready the next day and the service was phenomenal. I am new to the area and this is now my new go to place. Thank you Bill and crew!

Name: D******* H****
Date: 2020-03-01 16:17:02
Rating: 5
Comment: Took my car in for a front end alignment. We new there may be another issue since my car was pulling to the right. Bill was honest with us and said my car needed new motor mounts too. He gave us a great deal and my car was done the same day. We will be using Monros for all our car repairs.

Name: J** K****
Date: 2020-02-25 23:13:32
Rating: 5
Comment: Honest team at Monro. Very competitive prices as well. Hard to find both qualities at a car repair shop but Monro does it. Would highly recommend you give them a call if you need any work done on your vehicle.

Name: J**** D*****
Date: 2020-02-25 11:30:46
Rating: 5
Comment: Super friendly and very knowledgeable!!! Treat you like family. Returning customer - J. Willwerth

Name: J*** R***
Date: 2020-02-17 14:11:40
Rating: 5
Comment: Friendly, courteous and they work with you to get a good value for your dollar. I use synthetic oil in all my vehicles. Their oil change cost less then 2 of the local quick change places and it was done by a certified mechanic. Better value and peace of mind that it was done right.

Name: S****** E***
Date: 2020-01-28 15:25:20
Rating: 5
Comment: I just went to this location Thursday 1/9/2020 to get my front breaks repaired on my 2010 Jeep Liberty. Being the owner of a 2010 iv’e gotten my fair share of break replacements... The staff at this location were phenomenal. They educated me respectfully on my vehicles health and didn’t try to sell me anything I didn’t need. Hands down best price I’ve ever paid for this service. I’m so glad I found a shop to trust my vehicle with for future repairs and maintenance! Thank you Bill, Gary and staff! See you soon for my next oil change!**Update** 1/28/2020I came back to this location to get some heavier work done to my Jeep, needed a drive shaft replacement and of course these guys got me in fast, found the best part and price to fit my needs and got her fixed up good as new! So glad to have found a place that I know will take care of all my Vehicle needs. Thanks again Bill!

Name: C*** S***** H***
Date: 2020-01-28 13:01:46
Rating: 5
Comment: I went to Monro because I thought my exhaust manifold was broken. They inspected my car for free and found the idler pulley was broken and making the loud noise I was hearing. Gary showed me the broken piece and they ordered the part. Within an hour and half the work was done. Thank you to Bill and Gary for doing a great job! My 17-year-old Ford F150 has never sounded so good!

Name: O***** S*********
Date: 2020-01-21 22:13:22
Rating: 5
Comment: Excellent service here. Very informative, professional, and didn’t try to up-sell everything. I will be returning here for regular vehicle maintenance.

Name: M*** S****
Date: 2020-01-17 21:39:20
Rating: 5
Comment: Had shocks replaced. Iner tie rod. Replace. Wheel. alignment. Tires rotated.. Lots of discounts.. Great prices... Highly recommend this place

Name: K****** W******
Date: 2020-01-17 19:21:18
Rating: 5
Comment: Bill and the team provided prompt, professional and caring service. Being treated with respect is worth everything. Ill be back next time my vehicle needs service. Thanks again!

Name: C****** M*****
Date: 2020-01-17 13:32:12
Rating: 5
Comment: Ive been having my vehicles serviced here for years and have always gotten excellent service at reasonable prices. They have earned my trust, very professional. The best

Name: S**** N******
Date: 2020-01-14 22:23:13
Rating: 5
Comment: I’ve worked with Bill on several occasions now and trust what he relates to me regarding my cars. He recently worked with me to get my daughter’s vehicle checked out and updated parts that were necessary at a very good price. One of a small list of mechanics that I trust to do quality work at a fair price.

Name: C********** T*******
Date: 2020-01-08 21:46:57
Rating: 5
Comment: Phenomenal customer service, timely communication, and friendly staff. There are very few places I would trust with my truck and these guys have earned my repeat business. The prices are more than fair and the work was solid and quick

Name: s****** m********
Date: 2019-12-31 18:42:00
Rating: 5
Comment: Thank you very much Bill, your honesty was much appreciated as well as the great job on my 2011 Chevy suburban.Happy New Year!!

Name: S***** H****
Date: 2019-12-30 14:01:46
Rating: 5
Comment: Trusted and friendly.

Name: A**** P*****
Date: 2019-12-18 13:52:44
Rating: 5
Comment: Bill and his staff are great. Always friendly and willing to help.

Name: M**** F*********
Date: 2019-11-27 18:48:23
Rating: 5
Comment: Went in for the first time to get an oil change. They alerted me about some things I’m going to need to repair on my car soon. The service was friendly and very personable. I will definitely be back.

Name: V** T****
Date: 2019-11-24 04:15:04
Rating: 5
Comment: Took my truck in for brakes got shuttle home then got a good call they check all breaks no problems so the next time I need service I am going to monro auto

Name: J****
Date: 2019-11-23 17:41:08
Rating: 5
Comment: Great service, flexible pricing and informative information on your vehicle. Would recommend

Name: M*** F*******
Date: 2019-11-16 21:38:35
Rating: 5
Comment: Had routine service for my company car. Came back for a repair on my wifes car the same week. New customer and Im pleased with the speed and pricing. Check them out!

Name: R** C***
Date: 2019-11-02 20:45:39
Rating: 5
Comment: I’ve been bringing my cars here since before they changed their name to Monro and they’ve always been straight forward and honest with their assessments and repair jobs. My 2009 Edge and 2005 Suzuki are still running great and probably will be for a long time. Unlike a lot of other shops, their hours work well with my weekly schedule. On Saturday, they’re open until 5 p.m. I recommend giving them a try.

Name: C**** W*******
Date: 2019-10-23 16:24:56
Rating: 5
Comment: Very knowledgeable and took the time to explain things to me. Quality parts. Good prices

Name: R G*
Date: 2019-10-20 20:57:55
Rating: 5
Comment: Bill was very helpful. I appreciated the timely repairs and. Helpful tire pricing and options without feeling pressured to buy right away.

Name: C****** M*****
Date: 2019-10-13 03:09:59
Rating: 5
Comment: I bring all of my cars here for service. The service is great, the prices are reasonable, and they do excellent work. I trust them when it comes to taking care of my cars. They have never steered me wrong.

Name: j**** h*********
Date: 2019-10-04 20:53:48
Rating: 5
Comment: Great people

Name: N***** �***********
Date: 2019-09-30 16:50:27
Rating: 5
Comment: I highly recommend this location!!Very friendly, knowledgeable and honest guys with really reasonable pricing. I Have had two brake jobs completed here so far and have been 100% happy! I will be back for future work, they have definitely earned my trust.Bill goes above & beyond to make sure his customers are happy and well taken care of!

Name: A**** M****
Date: 2019-08-19 14:04:13
Rating: 5
Comment: My first time there great service ! Great people to work with. Finally found a place I can trust to do the job right for a fair price. I would highly recommend them.

Name: S**** T*******
Date: 2019-08-14 21:53:16
Rating: 5
Comment: Great service.!! Great people.!! Great prices.!! I will be going here for my oil changes and services from now on. I highly recommend them to everyone for your car services as well.

Name: B****** F*****
Date: 2019-08-13 18:50:37
Rating: 5
Comment: Excellent service and very professional and personable!

Name: M****** W*******
Date: 2019-07-30 05:13:11
Rating: 4
Comment: They were nice & friendly & completed what I needed done in a day.

Name: S***** F*********
Date: 2019-07-27 05:10:57
Rating: 5
Comment: I’ve been here twice, and they are amazing. Prices are fair, and Bill works with you to you the best deal that he can. I never feel taken advantage of, like I have at other places. They do honest work and are quick and efficient. I would recommend them to anyone in the Waterford area.

Name: S****** s
Date: 2019-07-17 20:00:43
Rating: 5
Comment: Bill and his crew are friendly, knowledgeable and trustworthy. Highly recommended!

Name: j** b*****
Date: 2019-06-30 08:46:49
Rating: 5
Comment: Brought my truck in for a quote, got a very good price. The people I dealt with where courteous and knowledgeable. The work was done well and on time. I was offered transportation home and back so I would not to inconvenience anyone. Thanks for the good work.

Name: R*** M******
Date: 2019-06-22 16:26:08
Rating: 4
Comment: When it was speedy auto they did free diagnosing

Name: B***** H*****
Date: 2019-06-13 13:36:21
Rating: 5
Comment: Friendly service an the guys are fast a stop here is quicker anywhere in the waterford area keep up the great work Monroe Auto ill keep getting upgrades

Name: G K***
Date: 2019-06-06 18:38:10
Rating: 5
Comment: Place is busy but in a good way! The guys that work there are honest, quick, and reliable too. Ill be returning for sure.

Name: g*** c******
Date: 2019-05-20 17:57:17
Rating: 5
Comment: Very good staff, great service. Bill was very friendly and Im so grateful i get to drive my car again!! You guys are awesome!

Name: J***** G******
Date: 2019-04-29 14:47:24
Rating: 5
Comment: Great place. very friendly and quick service. i will be back!

Name: A**** Q******
Date: 2019-04-22 17:27:27
Rating: 5
Comment: Theyre awesome! Helped me out in a timely manner. I wasnt quite sure what was wrong with my car, and they figured it out super fast! Great service and communication, Im honestly looking forward to having them be my main source for Auto Services in the future.

Name: R** C****
Date: 2019-03-25 22:13:08
Rating: 5
Comment: I had my oil changed, it was complimentary work on my 2015 Ford Escape, and they do not take shortcuts! Checked and filled all levels and tires, short wait, staff was exceptionally awesome and professional. Definitely coming back next time Im in Michigan! 👍

Name: F******** A****
Date: 2019-03-23 19:06:21
Rating: 5
Comment: My car had alot wrong with it. They worked on it and fixed it till they got it all fixed. They did it right.

Name: M*** L******
Date: 2019-03-22 16:54:24
Rating: 5
Comment: Its my go to shop. They care about their customers.

Name: F** C
Date: 2019-03-21 14:52:45
Rating: 5
Comment: Bill is very knowledgeable and informative, I recommend using this place bc they are honest and hard working. They also stand by their word.They ran into some u expected issues and were fair about pricing.

Name: M**** R***
Date: 2019-03-16 20:06:05
Rating: 5
Comment: Very professional and knowledgeable. Bill was more than willing to work with me on price the first time I came here, needing all 4 brakes and my rear calipers replaced, and the 2nd time I came here, Dean was very quick to determine what the best deal on a new rear left tire would be for me. They answered all my questions quickly and competently and didnt try to sell me on anything I didnt need- I was very comfortable qith my purchases and service here.

Name: B** D****
Date: 2019-03-10 13:36:25
Rating: 5
Comment: Good PlaceGood PeopleGood WorkGood prices

Name: l**** w*****
Date: 2019-02-16 22:58:49
Rating: 4
Comment: I have been a long standing customer of the Waterford TWP location, prior to Munros acquisition. Service had begun to lack, however since Bill (Service Manager) returns, professionalism along with great customer service reigns. My loyalty has been restored.

Name: J*** Y****
Date: 2019-02-06 13:25:11
Rating: 5
Comment: Bill and his staff are excellent. I own a company and take all of my company and personal vehicles to Bill’s shop. I appreciate the quality work and prompt service. A+

Name: J** N**
Date: 2019-01-17 02:11:45
Rating: 5
Comment: I have gone here for a few years now. The guys are all honest and the prices are fair. They stand behind the work as well.

Name: T****** M*****
Date: 2018-12-18 01:12:26
Rating: 5
Comment: Was in & out for an oil change in less than 30 min. Good work in a timely manner.

Name: S***** W*****
Date: 2018-11-09 06:56:11
Rating: 5
Comment: Theyve had vehicle over 2 weeks. Everyday I get the same run around. Waiting for parts or wrong parts came in. Dean made it right. Thanks.

Name: K*** M*************
Date: 2018-10-17 13:09:36
Rating: 5
Comment: The staff at Munro is top notch! Great prices and they always do tremendous work. I would recommend them to anyone!

Name: M****** R*******
Date: 2018-08-15 14:03:04
Rating: 5
Comment: Thank you for helping me get back on the road Nick! Had to take the time to write you a review.

Name: C*** G*
Date: 2018-07-26 23:02:18
Rating: 5
Comment: The guys here are great they stayed late to help me out and the price was very reasonable! Thanks a lot!!

Name: S*** F********
Date: 2018-07-25 20:28:21
Rating: 5
Comment: Found my go to auto garage in Waterford. The gentlemen that work there are amazing and do an excellent job!

Name: e*** s*********
Date: 2018-07-11 19:21:54
Rating: 5
Comment: Went in thinking I had bad struts and they were able to quickly tell it was just a bad bearing. Had me in and out of the shop in no time and were very detailed in letting me know what they were doing to my car. Would come back for any future issues/maintenance.

Name: P**** S
Date: 2018-07-07 22:51:41
Rating: 5
Comment: Called yesterday thinking I had a bad wheel bearing. They got me in next day & it turned out that I just needed new tires! They put them on in no time! Always great service here!

Name: S***** M*****
Date: 2018-07-01 21:29:39
Rating: 5
Comment: The guys at Speedy Munro are the best! Their work is top notch and they always have a great price! I am always glad I chose them.

Name: T***** B*****
Date: 2018-06-27 14:13:56
Rating: 5
Comment: Fast and friendly service both over the phone and in person! Nick was very helpful and straight forward in regards to my tires. I was presented with a fair price and will be returning to replace the other three tires very soon

Name: E*****************
Date: 2018-06-19 14:56:29
Rating: 5
Comment: Amazing service, and helped me to realize a problem I didn’t know I had. 5/5 Rating in my book.

Name: J****** B******
Date: 2018-05-24 17:00:14
Rating: 5
Comment: Great Service! Overall really friendly workers, got the most of money with them.

Name: J*
Date: 2018-03-30 16:02:27
Rating: 5
Comment: Great people and very pleasant to work with.

Name: G***** S******
Date: 2018-03-16 15:12:30
Rating: 5
Comment: Great people great service best oil change price in town. I have been bringing my vehicles here for over 10 years formerly known as speedy auto service. The same level of professionalism has remained and I would recommend this facility to anyone.

Name: D*** H***
Date: 2018-03-15 15:09:10
Rating: 5
Comment: Quick in and out for oil change and tire rotation.

Name: C******** P****
Date: 2018-02-28 20:29:10
Rating: 5
Comment: I went in thinking I had to get front breaks done, the squealing was horrible. Come to find out breaks are fine, it was a quick fix, I went to pay at least for labor of some sort and he said, no worries, no charge! People...there are still good people in this world! Thank you for making my day brighter!

Name: C* M**
Date: 2017-11-22 06:45:45
Rating: 5
Comment: Billy is the man. I dropped my car off with them and unfortunately it wasn’t fixable.. way too much internal damage.. but I was unable to pick it up so it sat there for 3-4 days and he didn’t even bother me or give me trouble about it and didn’t even change me anything because he understood the problems I was having. He gave me his honest opinion on what to do and took time out of his day to refer me... If you have any small issues with your car I highly recommend bringinh it to monro auto..

Name: T*** C***
Date: 2017-09-24 23:29:31
Rating: 5
Comment: Love this place. Bill, Bob and the rest of the crew always goes beyond to explain my car problem. This place have a good customer service, honest diagnostics, price is good with lasting quality work. I am a regular customer from a very small to a big mechanical car problem. Highly recommended!

Name: D******* T
Date: 2017-07-18 21:55:10
Rating: 5
Comment: Speedy Auto gave great customer service!!! Bill was very helpful and didnt try to repair things that didnt need to be repair! He was great! The work they do at Speedy is amazing. I will definitely continue to give them my business and recommend others to go see Bill!! THANKS BILL!!!!!!

Name: a***** O****
Date: 2017-07-13 16:27:53
Rating: 5
Comment: I have been coming here for a long time and they have never let me down. They are trustworthy and do great work. Bill is awesome!

Name: P***** S
Date: 2017-07-05 19:18:29
Rating: 5
Comment: This place is awesome!!! Had a problem with metal cable at the front passenger wheel. Stopped by to get it checked as it was the only closest auto repair shop and they fixed it in 15 minutes without being taken advantage. Wonderful people and great Service. Definitely recommend them!

Name: A*** M***
Date: 2017-07-05 13:27:48
Rating: 5
Comment: This place is amazing, Bob and Bill run a top notch facility. Genuine friendly, service with a smile. No worries of being taken advantage of. Just good honest people. I have and will continue to recommend this place to everyone.Keep up the great work!

Name: P**** S
Date: 2017-06-29 11:13:40
Rating: 5
Comment: Called to make an appointment to get my breaks repaired. Bill was able to get me in first thing the next morning. My car ended up needing a little more than new breaks and rotors, however Bill and his team were able to complete all the repairs same day and they walked me through every step, showing me exactly what was wrong. I do not feel like I was taken advantage of and will be back!

Name: T********** J*****
Date: 2017-06-01 21:12:52
Rating: 5
Comment: Names joe and these guy defenitly earned their title. Fast repair. Great service. Would defenitly recomend coming here

Name: K***** S*******
Date: 2017-05-10 15:14:10
Rating: 5
Comment: I can not say enough good things about Bill and Dean at the Speedy 3484 Highland Rd, Waterford Twp, MI 48328. I was desperate to get my car going and tried have a friend install a new starter in my car after they diagnosed it. Well the car didnt work after he installed it ,turned out the new starter was bad and my friend didnt install it correctly. Without any hesitation first thing in the morning Bill was able to get a brand new upgraded starter delivered, and they went to work and helped me out. I will NEVER go anywhere else to get my car fixed. If you need people you can trust THIS Speedy is the place for you. Incredible service... incredible people.

Name: N*** P*******
Date: 2017-04-02 04:33:29
Rating: 5
Comment: Have a TrailBlazer with a suspected front wheel bearing problem. They confirmed the problem, replaced the bearing and hub assembly and worn stabilizer links in a couple of hours and at a great price. Wheel bearing noise is gone and the vehicle holds the road better now. Speedy is a great place to have repairs done on your car.

Name: S***** C***
Date: 2017-02-04 23:38:48
Rating: 5
Comment: Speedy Auto Service are great to me all the time. I take all my vehicles there for all the services. Thanks Bill.

Name: M*** R******
Date: 2016-12-27 19:09:11
Rating: 5
Comment: I bought a used truck and wanted a professional to replace the brake pads/rotors as well as do a multi-point inspection to ensure I wasnt driving an unsafe truck. The crew at Speedy did a great job, the price was good, and the customer service was fantastic. I will definitely be returning.

Name: A**** S*****
Date: 2016-12-21 05:27:16
Rating: 5
Comment: Very satisfied with the service and will be back. I went back today very happy, great service thanks again to Bill and the crew!!

Name: J*** S****
Date: 2016-11-07 11:05:25
Rating: 4
Comment: Great place

Name: B****** C******
Date: 2016-11-02 21:34:04
Rating: 5
Comment: I have 2 older Jeeps (145000 and 115000 miles)which I have been bringing here for at least 4 years now. I always get great service and unbeatable prices. I never take my cars anywhere else if I dont absolutely have to.

Name: D****** H******
Date: 2016-10-31 15:53:00
Rating: 5
Comment: Fixed my brakes with very reasonable pricing. Took care of car for sure.

Name: T** S****
Date: 2016-10-19 00:18:40
Rating: 5
Comment: Bill and the team at this Speedy are fantastic! I have never been dissatisfied with the quality of service I have received. I highly recommend their services. I know when I bring our vehicles to Bill, I can count on a my vehicles being safe, efficient and at a great cost. I wont take my vehicles anywhere else.

Name: T****** B****
Date: 2016-10-17 12:32:17
Rating: 5
Comment: I will not take my truck anywhere else! I always bring my truck to bill at speedy because i know he will give me HONEST FAST EFFICIENT service! They are always fair and reasonably priced! Thanks bill and speedy auto... youve got a repeat customer!

Name: P***** H***********
Date: 2016-10-06 17:07:09
Rating: 5
Comment: The staff at this location is wonderful! I have been a loyal customer for 5 years. Bill gives unbeatable prices and always accommodates my schedule. Last time I was in, my heat cover (?) was falling off and almost dragging on the ground. Bills crew fixed for free while they were doing an oil change. Only $19.99 for that oil change. 3 years ago, Bill dropped me off at work when I needed to get my car fixed and didnt have a ride. Great guy! Great place!

Name: M*** S*******
Date: 2016-10-06 15:39:45
Rating: 5
Comment: Fast honest service. Bill was very helpful and gave my truck a good once over. Amazed they finished all the work in one day. Will be back for work on our other vehicle.

Name: M****** O****
Date: 2016-09-26 17:11:08
Rating: 5
Comment: I have taken my Jeep to get oil changed and other works done several times. I am happy with their service. Overall my experiences were great.

Name: D** �*** D*
Date: 2016-09-17 14:32:50
Rating: 5
Comment: Bill and his crew do amazing work i bring my suv and my truck there all the time for any problem i have and it wont cost an arm and a leg

Name: d**** l********
Date: 2016-08-27 22:02:42
Rating: 5
Comment: Integrity is the name of the game at the Waterford Speedy Auto Service I have been a loyal customer at this location for over ten years. When I look for a garage for my automotive repair needs, I want to know I can trust the team working on my vehicle.unnecessary repairs can be expensive, and dangerous. That is why I would recommend Bill and his team to anyone looking for an honest professional team to meet their automotive repair needs.

Name: Z*** V*******
Date: 2016-08-20 20:17:49
Rating: 5
Comment: Fast and friendly service. Brought my car in on a Saturday morning with my entire exhaust in my back seat, they had plenty on their table already, but they got it reattached and ready to go by 4pm.

Name: J**** 0*
Date: 2016-08-19 15:06:14
Rating: 4
Comment: They tore chunks of paint from the valve cover on my cars engine by putting it in a degreasing solution. When I complained to Phil, the manager, he acted as if it wasnt a big deal saying the car was 22 years old. I do not accept that: 1. They should have told me of the accident. 2. They should have restored it to the same condition they received it by offering to re-paint it. The way it was done, the message is clear: We dont care about your car, just your money.UPDATE: I received a call from Speedys Manager and they re-painted my cars valve cover. Not like new, but much better. I also received two tickets for free oil changes.

Name: M****** P*******
Date: 2016-08-18 21:17:09
Rating: 5
Comment: I was already a repeat customer but the service i received was incredible. Bill the manager was very helpful and because i was a repeat customer he was able to get me extra discounts. I would recommend them for any work u need. Thank you Speedy for great work

Name: J**** D****
Date: 2016-08-13 12:29:10
Rating: 5
Comment: For anything that Ive ever needed for my or familys cars I only trust Bill and the guys at Speedy Auto - GREAT pricing and impeccable work and customer service. They worked all day past closing (on a weekend also) to make sure that my vehicle was fixed.Really, why go anywhere else?

Name: R***** G*****
Date: 2016-08-05 16:10:41
Rating: 5
Comment: I have used Speedy Auto in Waterford for my last five cars and have always had great service there. They do great work and give an honest estimate on what your car needs.

Name: C****** S****
Date: 2016-07-25 14:06:23
Rating: 5
Comment: Theyve made a lifelong customer out of me! Extremely friendly, went above and beyond for me on a very hot day. Not only solved my issue with my air conditoner in a timely manner and at a great cost, but dropped myself and my 2 kids off at home so we didnt have to walk the 2 miles back while it was being serviced. Everyone was very professional and I am beyond satisfied.

Name: D**** P*****************
Date: 2016-07-16 18:07:58
Rating: 5
Comment: Great service. I bring all of my vehicles here for service and repair. Theyve earned my trust.

Name: B** M**********
Date: 2016-07-04 12:58:04
Rating: 5
Comment: They ROCK! Been in for various services in need over the last 5 years or more & they know what theyre doing. They are thorough, friendly, and KNOW what theyre doing there. Its a rarity Ive found but a few businesses where people know what theyre doing & show you great results at the same time. This is definitely one of the few that I know of.Ive gone there directly for those things commonly needed like brakes, oil change & struts. Never any glitches in their work, like others Ive been to, and they tell you or show you what they did for you. Ive referred a couple friends, and Ive only heard the same. They ROCK!

Name: k****** i***
Date: 2016-06-21 18:18:07
Rating: 5
Comment: This place is great. Bill works hard to fix you car and save you money. I paid about half of what I wouldve for a 30,000 mile service at the dealership, and their oil change prices - even for full synthetic - are a steal. And all their work is insured and warrantied. They will do same day in and out even without an appointment. Just give them a call and get their early to be nice :-)

Name: C****** L***
Date: 2016-06-20 14:28:02
Rating: 5
Comment: Great service, honest and affordable.

Name: B*
Date: 2016-05-28 15:10:42
Rating: 4
Comment: Good service at a fair price. Was fast friendly and affordable for the repairs on my truck. Was back on the road same day. Ill be taking my truck back there for all my repairs.

Name: J**** Y****
Date: 2016-05-28 14:53:49
Rating: 5
Comment: Staff is amazing!!! They really knew what they were talking about. You made a customer for life and I highly recommend them for all of your auto needs.

Name: G S*****
Date: 2014-07-30 18:13:09
Rating: 5
Comment: I have referred others here and they have been very happy.They took the time to show me what was wrong and fixed the brakes on my car at a reasonable price.

Name: S******** G******
Date: 2013-07-27 19:26:14
Rating: 5
Comment: GREAT staff!! My car broke down in the middle of the street and the mechanics came out and pushed it into their parking lot so it woudnt get hit, and then diagnosed it for free. When I told them it was under warranty at the dealer, they told me to wait in their air conditioned waiting room until the tow truck showed up. They were super nice even though I wasnt having work done there. The next time I need a mechanic I will definitely take my car here.

Name: D** M*****
Date: 2013-02-06 16:01:36
Rating: 4
Comment: Have been going to this location for about four years and have always had professional quality service. The manager and staff took their time to explain the problems with my car, made the repairs and even worked with me on the price. I highly recommend Speedy Auto Service. Good honest people!!