Monro Auto Service and Tire Centers

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Name: O*** K****
Date: 2023-10-26 19:28:51
Rating: 5
Comment: The best place to get your car fixed.Prices are the most reasonable around the area, they did a wonderful job on my boyfriends car.Chris, the front desk guy, was very warm and welcoming, helped us a lot, and was always available to answer our questions.The staff was being professional and handled our car with great care and we are very sure to recommend them to our friends.Thank you for your service!

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Name: D** H*********
Date: 2023-10-20 21:13:57
Rating: 5
Comment: I returned to have more service because my initial visit was just exceptional. Today, new face but same outstanding service. Chris greeted me with a smile and he was absolutely wonderful. My car was ready quickly and I am confident about the quality of service I received. I HIGHLY recommend this location.

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Name: A*******
Date: 2023-06-12 21:59:28
Rating: 5
Comment: 5 stars isnt enough for this place. The service was fast, efficient, and incredible. I would like to give special thanks to Brian, who took care of me even close to closing time. I came in with a flat tire, and he went out of his way to help me out. Thanks to him, I was able to get to work in time. You have bought yourself a customer, for certain!

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Name: P**** M********
Date: 2023-05-24 16:36:26
Rating: 5
Comment: Robert helped me to get something out of my tire when I couldn’t get it out. Was super helpful and efficient. Recommend for sure!!

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Name: d*** m*****
Date: 2023-05-04 21:27:21
Rating: 5
Comment: Words cannot express how elated I am with these guys. Five stars is not enough. Not even close.I am a delivery driver for a living so I need my car to work properly. I try to take amazing care of my vehicles- I was always taught that with cars you get out exactly what you put In.About a month and a half ago I needed breaks. Someone else did the work- and when they messed it up I took it here and they fixed it. No judgment. No price gouging. Just honest work at an honest price.So today I am at work and the car started making a clunking noise. When I would put the car in reverse it would pop so hard I thought the tire was going to come off.I took it immediately to Robert.He walked out with me and listened to my concerns and the noise the car was making.Got it in right away. Figured out the problem right away. Had it fixed and back on the road in less than an hour.Words cannot express how grateful I am to him and the other mechanic in the shop.This is not only my livelihood in the line but the food in my family’s mouth- and he went above and beyond to get me back on the road.The car drives amazing. I could not be happier with the work he did. There is a reason why this is the only place I will take my vehicle (as well as a few of my co worker as well).Thank you so much.

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Name: J******* W***
Date: 2023-04-15 15:50:24
Rating: 5
Comment: Mike and Robert were very helpful. Did a fast and great job Great customer service I would recommend to anyone looking to get a great conversation and even better service 10/10

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Name: M*** G*****
Date: 2022-09-26 16:54:02
Rating: 5
Comment: Had an exhaust system repair done. Excellent service, efficient, and reasonable cost. I highly recommend this business.

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Name: J*** A*****
Date: 2022-09-01 20:30:18
Rating: 5
Comment: Had great experience with my car here. Excellent! The technicians and front desk were very professional.

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Name: B***** S********
Date: 2022-07-10 16:40:58
Rating: 5
Comment: Jack and Matt are very honest.. If they tell you its beyond them believe them,, it time for a new ride

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Name: K***** L**** (***** b*
Date: 2022-05-21 19:43:32
Rating: 5
Comment: These guys are amazing! I was helped so fast, they didn’t charge an arm and a leg, I had my daughter and dog with me who were both welcomed with open arms to wait inside. The mechanics were so friendly, and understanding. I couldn’t have asked for better service!

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Name: J**** A*****
Date: 2022-04-19 11:22:00
Rating: 5
Comment: Went to help out my friend drive her car from there 🙂 but the service was awesome 😎

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Name: B** B****
Date: 2022-03-15 23:27:01
Rating: 5
Comment: I couldnt see a way to add another review. If you are shopping for car service, look no further. MONRO ON STADIUM just might be my favorite car repair place in Kzoo.Lets just say I had a real rough time at the store on Sprinkle, and the crew at Stadium made it right. Plus, they are quick and friendly and play the best music in their stalls 😉Amazing manager, great staff, super honest and straightforward. Theyre always polite, super fast and professional. One of the few places in town that wont take advantage of you. I appreciate their honesty and service. They do not try to sell you unnecessary services or repairs! Theres nowhere else in town that compares.

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Name: B****** C********
Date: 2021-12-07 08:10:06
Rating: 5
Comment: I loved this my place they are really helpful my tire was flat and i went at closing time and ask to help to look at tire and he fix it with smile thank you so much bro 🤞🏾

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Name: E**** W***
Date: 2021-12-06 14:53:53
Rating: 4
Comment: The man who owns the branch is super nice. He ran out of one type of oil, gave me better oil and then charged me for the oil I ordered, which was $40.00 cheaper. He didn’t have too, but that was a super good business practice and I appreciated his honesty. Plus, he and his coworker were able to give me advice on three different scrap/salvage yards. Very knowledgeable.

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Name: G**** L******
Date: 2021-11-21 08:34:59
Rating: 5
Comment: Best auto service in Kalamazoo. Fixed my exhaust with ease and fair pricing. Andrew is a great guy!

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Name: N*** S*****
Date: 2021-10-13 20:15:23
Rating: 5
Comment: I’ve been here twice and was more than happy with each time. They keep the prices low with the best service around!

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Name: G*** G***
Date: 2021-09-13 15:44:33
Rating: 5
Comment: We were traveling from Missouri this summer, when our Durango alternator quit. Monroe got us in the next day and fixed the problem. Prompt, quality service and we were able to finish our vacation.

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Name: S**** B*****
Date: 2021-08-18 20:11:44
Rating: 4
Comment: Very helpful. Attended to the problem. Made repair same day. Very flexible and friendly and offer a good warranty on service.

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Name: P**** L**
Date: 2021-07-15 15:32:58
Rating: 4
Comment: Had a repair to my exhaust system, went well and for a reasonable price. My skid plate unfortunately rusted out a couple of weeks later. My only complaint is it would have been nice to get a warning that my skid plate was nearly rusted through.

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Name: L****** B****
Date: 2021-07-14 01:05:03
Rating: 5
Comment: I own a 2014 Ford Edge and again they did a Fantastic Job on fixing. The loud sound coming from undernearh which was the Flex Pipe .

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Name: S***** R*******
Date: 2021-07-07 20:57:39
Rating: 5
Comment: I’ll let the pictures speak for themselves, 100% recommend this place they went above and beyond to help me and I’m so grateful I choose them to help me with my car!!

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Name: S**** H*****
Date: 2021-06-25 13:21:33
Rating: 5
Comment: Had some issues with my car, got it towed here to get fixed, and all interactions were professional, respectful, and kind.

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Name: S***** P*******
Date: 2021-06-13 17:35:58
Rating: 5
Comment: Very professional employees with great attitudes. i only got an oil change but they were so nice to me from the time i walked in to the time i drove off. best auto and customer service i have received in a VERY long time!

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Name: K**** R******
Date: 2021-03-29 17:40:23
Rating: 5
Comment: The manager Brandon is very polite, knowledgeable and honest about prices. He was straight up with me about what services my car needed or didn’t need, and was even able to replace my battery that I didn’t know was going out. The guys in the shop do great work, I will definitely be coming back!

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Name: M C R*****
Date: 2021-03-16 01:17:21
Rating: 5
Comment: 10/10 - would recommend. Stadium DriveI dropped off my Malibu for an oil change and tire alignment on a Saturday morning. Picked it up about 2 hours later. No issues. Great customer service. My car no longer pulls to the right! Road trip ready!!

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Name: J**** M****
Date: 2021-03-11 00:02:40
Rating: 4
Comment: The staff was professional and the work was done well. I did try to use a money off coupon. My coupon was not used for my bill. I supplied the coupon at my arrival. I did not realize this until left shop. I was told come back for a no charge oil change in future. To be perfectly honest I should have have the coupon amount refunded. The error was not mine. This detracts from overall rating.

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Name: m***** m****
Date: 2021-03-02 22:13:18
Rating: 5
Comment: Very professional and they not only got me in quick but also solved my tire repair in the same day. They had to replace one of my tires, they quoted me one price but when they called to purchase the tire only higher grade tires were available but they still charged me the originally quoted price and took the rest of the payment themselves. Andrew here was very professional and polite. I will come back for other services in the future.

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Name: J** O**
Date: 2020-12-23 20:08:09
Rating: 5
Comment: Monro Auto saved my Christmas! I had a flat tire and they got in me in same day, and quick service with an excellent repair the day before Christmas! Highly recommend this auto shop ☺️

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Name: P****** w*** D**
Date: 2020-12-13 20:04:30
Rating: 5
Comment: Great staff! Quick and accurate work! Great job guys and thank you for making my car ready for snow! -The Williams

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Name: J** �******** J******
Date: 2020-12-04 23:58:53
Rating: 5
Comment: I needed two front tires for my car immediately...a few more commutes and the left front would have exploded off of the rim...Monro not only had many choices for a same-day appointment today, The service manager was outstanding. We found a set of front tires that were well within my budget including installation and my car was brought into the service bay immediately. Unlike many places, the quote given including the tires, taxes, labor and fees was the exact price I paid.Within a half-hour I was asked to come into the service area to take a look at something spotted by the two friendly, efficient techs who were working in tandem to mount my tires. Based on past experience, I feared that I was going to be upsold or pressured into buying additional parts and services just to be able to drive my car home. Under supervision of the manager, I was shown a surprise (and catastrophic) problem they spotted on the underside of my frame; severe rust and rot to the center of my frame-a condition caused by this car being stored outside in a barn for two years before we purchased it just six weeks ago. This terminal problem is something that could only be seen with the car six feet up on a lift so that the entire underside was in clear view for the first time since it was stored away in late 2016.I asked if the extreme deterioration of the metal could be fixed in any way to keep this (otherwise outstanding car) on the road.They were 100% honest and told me no. When I asked them how long it would be safe to drive before the center of the frame would buckle and leave the car good for parts-only. they told me that they could only say comfortably that it could be two months to a year, but their cautious estimate was 2-4 months.Very few shops have the integrity to prioritize customer safety and give fully honest answers. They were compassionate and said that they wish they could provide an answer that would prevent my car from having an imminent expiration date.While knowing that this car probably only last for a few short months is another 2020 kick to the teeth, at least I know now so that I can do what I can to scramble and find a different used car ASAP.I paid for the tires and service and drove home to gather my wits.Monro is an automotive service shop I would recommend to anyone, and once I find *another* ride to replace this dying one, I will be a very happy repeat customer for life. (The life of my future car, to be exact.Somehow they managed to make a terrible day manageable...this, to me, is nothing short of a miracle.So...anyone want to buy my car? It has great new tires, new struts and a great engine. Just kidding....not really. Im serious.P.S.: the new tires ride as smooth as silk.

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Name: K****** P***
Date: 2020-11-29 00:13:55
Rating: 5
Comment: Did a beautiful job on my shocks and struts....in record time.thanks go to Andrew and the crew...top shelf service

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Name: J** V*
Date: 2020-08-06 21:41:34
Rating: 5
Comment: My family has always had good service at this location. They are reliable, courteous and speedy with repairs and maintenance. Andrew is always extremely helpful!

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Name: D****
Date: 2020-07-03 18:58:28
Rating: 5
Comment: Today I left my car at the Stadium Drive Monro, certain both my front and back brakes needed replacement. I expected to pay $900 for this and was fine with that. A few hours later I get a call from the manager telling me my brakes are actually fine and dont really need replacing yet. The managers name is Andrew and I was completely blown away by his honesty and helpfulness. He couldve easily ripped me off and I wouldve never known. Im now taking all my auto work to the Stadium Monro. Thank you Andrew for the exceptional service!

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Name: K**** F*******
Date: 2020-06-22 02:06:08
Rating: 5
Comment: I had a great experience, Jim was very helpful and made me feel comfortable while there. Very honest.

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Name: L***** B*****
Date: 2020-05-14 22:49:50
Rating: 5
Comment: Got an oil change today, These guys were super fast and professional! I highly recommend this place!!

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Name: P***** �******* G*****
Date: 2020-03-26 16:30:57
Rating: 5
Comment: Extremely easy to schedule and was able to get an oil change the next morning. The gentleman on the phone said he would give me the best discount on a full synthetic oil change, and when I arrived they offered an additional discount because my wife is a healthcare worker. Extremely professional, as well as a sanitary environment.

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Name: A******* C*********
Date: 2020-03-07 18:29:45
Rating: 5
Comment: They are very quick with getting you in and out. They are very nice and wouldn’t steer you in any wrong direction when it comes to your car problems.

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Name: S***** A******
Date: 2020-03-04 23:13:18
Rating: 5
Comment: Ask for Andrew Buller. He is a really nice guy and does a great job! This place is great!

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Name: N***** W*****
Date: 2020-03-04 22:59:00
Rating: 5
Comment: Andrew was so kind on the phone and got me in immediately when I needed an oil change. I’m excited for the direction of this location and will highly consider switching as I typically go to Westnedge. Thank you Andrew for the quick and thorough service!

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Name: K***** A*******
Date: 2020-02-19 22:10:51
Rating: 5
Comment: Quick and best auto service experience Ive yet to experience in Kalamazoo. Eric and Josh were great at getting my car in the shop and fixed in no time. Thank you guys!

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Name: m*** i* t** s****
Date: 2020-02-17 20:35:40
Rating: 5
Comment: I really like coming to this place, I’ve only been here for oil changes but both times were really pleasant and professional. if you are trying to find a good place to bring your car in, I’d recommend.

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Name: r****** d****
Date: 2020-02-17 18:02:37
Rating: 5
Comment: The place is super clean and friendly. Staff greeted me as soon as I walked through the door and was attentive to all my requests. Highly recommend!

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Name: W*** C*****
Date: 2020-02-16 22:05:15
Rating: 5
Comment: We just had a really great experience at Monro, Brandon H took the time to help us with a small problem on our grandmothers and was able to get us going in about 5 minutes. It was so nice to be helped by a stranger, and I will be doing business here from now on. Big thanks to Monro!

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Name: M****
Date: 2020-02-13 22:17:44
Rating: 5
Comment: Quick and friendly service. Brandon at the service desk was very helpful. I will be back for my next oil change!

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Name: S***** S******
Date: 2020-02-07 17:01:10
Rating: 5
Comment: Needed an oil change and they set me up for one the next day. Great customer service! By far the most affordable prices around. Went in and out with no issues. Would highly recommend if you’re a college student as well, they give a student discount which no other place offers. Great experience and will definitely be coming back.

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Name: A***** S****
Date: 2020-02-02 18:11:48
Rating: 5
Comment: I will be coming back from here on out! Eric was amazing and made my experience awesome! 10/10 would recommend!

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Name: G**** E*****
Date: 2020-01-31 22:44:26
Rating: 5
Comment: I came in a week prior and had a headlight and brake light replaced as well as an oil change. The guy that helped me was named Eric I believe. I was in and out in a decent time with everything I needed.Shortly after I left, my turn signal went out. I called that day, made an appointment and when I showed Up, Brandon helped me out with a student discount and helped me to get it fixed. Really appreciate the service from the two of them! Thank you!!

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Name: K** R*****
Date: 2020-01-20 15:59:10
Rating: 4
Comment: They did a great job of changing my oil and filter in timely fashion. The only reasonI gave them four stars instead of five is that I knew I wanted a conventional oilchange but felt pressured into getting the more expensive synthetic one. Outsideof that everything went well and I believe the job was done right.

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Name: C***** A****
Date: 2019-12-08 20:45:15
Rating: 5
Comment: Will and Brandon saved my life! Im very appreciative of this company and establishment! Thanks so much guys!

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Name: R*** G***
Date: 2019-12-08 18:48:15
Rating: 5
Comment: Jonathan & the guys are amazing. Jonathan helped out with my car & also gave me options with my situation. Anybody needs work go to them !! Great service

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Name: L****** W*******
Date: 2019-12-02 16:51:41
Rating: 5
Comment: Brandon and John were AMAZING!! they were extremely professional and gave me many options to help me figure out a resolution to my tire situation. If you need tires, or brakes this is the place to go!

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Name: M*** L*****
Date: 2019-11-05 15:17:37
Rating: 5
Comment: I brought my car in to have a few things looked at, knowing that there was a charge for them just to look at it. After they spent time on my car, they couldnt find any issue with the wheels and they didnt have the computer to analyze the engine issues. So basically there was nothing that they could do. So, they didnt charge me anything. Very honorable.

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Name: �*
Date: 2019-10-29 18:39:40
Rating: 5
Comment: The boss eric is a very interesting, very honest man. I had a problem with the brakes. He offered me a very affordable price. After the repair, his actual charge was another $100 cheaper than calculated. This is a very honest repair shop and very worthy of your visit.

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Name: A*** C****
Date: 2019-10-20 08:13:41
Rating: 5
Comment: These guys have always been up front and honest with me. Ive been getting routine inspections/ oil changes with these guys for 2 years now and ive really enjoyed working with Brandon and Brian. Thanks guys

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Name: K***** V****
Date: 2019-09-22 16:26:56
Rating: 5
Comment: Brandon gets a lot of praise on here and for good reason. Coming in on a Sunday, his technical knowledge on the latest car models. Highly knowledgeable. Definitely going in for another oil change.

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Name: A** G******
Date: 2019-08-11 18:14:55
Rating: 5
Comment: Great customer service! They fixed my flat tire and also gave me a report on other repairs needed on my vehicle

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Name: R****** M******
Date: 2019-08-09 16:23:35
Rating: 5
Comment: Had a great experience with my oil change. Brandon was my tech and he was very knowledgeable and answered all my questions I had and brought up good points I had not thought about. Was much faster than what I thought and was told. He was very nice and professional. Felt like I was talking with a buddy. 10/10 would recommend going through here and dealing with Brandon. Superb tech!

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Name: J*** R* K***
Date: 2019-08-05 14:47:55
Rating: 5
Comment: Great and honest service. No high pressure sales tactics, theyre just trying to keep people safe on the roads. Thanks for taking care of us, twice.

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Name: A****** A********
Date: 2019-07-31 20:57:02
Rating: 5
Comment: I had blew a tire and messed my hubcap up pretty badly.. I was panicking and crying. Ended up here thankfully and Brian was able to help my boyfriend and I out by having a mechanic put the spare on for us. I was sooooo thankful to have found this place, all of the guys were incredibly helpful and Ill be going here anytime I need some help.

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Name: B**** R***************
Date: 2019-07-28 12:07:09
Rating: 5
Comment: Very professional and communicative. Did a lot more than I wanted to do. Spent a LOT more than I wanted to spend. But they did a great job of showing me and explaining to me all the whys. I know it was the right thing to do, and my 2009 drives like a brand new truck again.

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Name: M***** P********
Date: 2019-07-17 12:59:11
Rating: 5
Comment: Great experience with this shop! Brandon was professional and courteous, and was able to accommodate me late in the day...so glad theyre open until 7 p.m. fortunately, there was no major problem...one of the heat shields had come off. Brandon explained where this shield was located, and the removal of it was not a safety concern. I was back on the road quickly, and was not charged for their time. we will definitely be returning to this location for future auto repair needs! thanks!

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Name: D*** A***
Date: 2019-07-09 19:10:36
Rating: 5
Comment: Jonathan & Brandon always take very good care of me and my vehicle anytime I bring it in. They always let me know my options available to me. I’ve been coming to Monro on Stadium since I moved to Kalamazoo 5 years ago and I don’t plan on switching up any time soon!

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Name: T***** N******
Date: 2019-06-30 12:14:59
Rating: 5
Comment: Mike was very pleasant and personable. They were timely with fixing my car and at an affordable price.

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Name: Z** G****
Date: 2019-06-21 17:45:05
Rating: 5
Comment: Called in to get an oil change, they explained the different options available for my vehicle, and got me in and out by the end of the day. Hassle free and very helpful.

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Name: M**** S****
Date: 2019-06-04 20:10:39
Rating: 5
Comment: Andrew was a great help. Talked me through my first experience here and explained my different options when it came to oil. Would recommend to anyone in the area.

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Name: K***** M****
Date: 2019-05-23 13:51:16
Rating: 5
Comment: They always do an amazing job & have me in and out! Eric is helpful and always honest. Definitely staying my main auto service place.

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Name: S**** G*****
Date: 2019-05-17 17:27:50
Rating: 5
Comment: Monro killed it today! I came in right after I sprung a water leak on my passenger side under the glove compartment. They gave me the diagnosis within 5 minutes (AC backup, thank god) and had it fixed within 15. Erik was friendly and direct with me, the crew was efficient. Definitely highly recommend this place!

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Name: B** H******
Date: 2019-05-17 15:59:28
Rating: 5
Comment: Great price and service. Call to set an appointment and Eric will take care of your vehicle. Very pleased with the service to my vehicle and customer service.

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Name: S***** S********
Date: 2019-05-16 18:13:11
Rating: 5
Comment: Friendly and fast. I was heading out of town for the weekend, and they were able to squeeze me in for an oil change.

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Name: C***** N*********
Date: 2019-05-13 17:58:02
Rating: 5
Comment: The staff was very honest and friendly with me. They waived my inspection cost. I highly recommend

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Name: K*** O*****
Date: 2019-05-02 14:34:30
Rating: 5
Comment: I Always take my car here. Very friendly staff always very helpful! Great prices and deals!

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Name: S**** M****
Date: 2019-04-29 16:11:10
Rating: 5
Comment: Services were quick and on pointThe customer service was great, they were very friendly. I worked with Brandon! He was great!!

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Name: S***** L*******
Date: 2019-04-17 20:01:56
Rating: 5
Comment: First time and let me tell you, Eric is great! Great place to get a oil change! SUPER fast and friendly! Good prices and will even work with you on prices. Will definitely come back for more! :)

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Name: L******
Date: 2019-04-16 20:00:12
Rating: 5
Comment: Reliable service, better price. Only place I trust my vehicle with. A lot of in-town shops will try to overcharge because we’re in a college town, but not Munro. Fast, friendly & affordable!

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Name: N******* Y****
Date: 2019-04-15 15:42:10
Rating: 5
Comment: Was very happy with my service, even had the price lowered by around $100 after they found a part at a cheaper price at a 3rd party store.

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Name: J*** L****
Date: 2019-04-06 23:13:26
Rating: 5
Comment: Good group of guys. Brandon did an inspection and was fair about everything. All the boys here are willing to help and theyre all friendly.

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Name: N*** H********
Date: 2019-04-04 18:21:44
Rating: 5
Comment: Went in to get a quote on brakes for my vehicle. i talked to tony and he was super polite and professional! it seemed like he really knew what he was talking about and cared personally for me as a customer!

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Name: J*** B*******
Date: 2019-03-30 18:31:22
Rating: 4
Comment: Good friendly service and short wait time. Prices are fair. Would recommend. However, I did have a tire replaced and same side rotation done and after replacement I heard a noise coming from the area of the replaced tire. I mentioned the noise to the clerk and was told it would be a 20 dollar inspection to check out the noise. To clarify, the noise wasnt heard before tire replacement. Other than that, I will continue to get my car serviced here.

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Name: M***** M********
Date: 2019-03-27 21:25:29
Rating: 5
Comment: Came in for brakes and oil change. Andrew immediately handled all my concerns and issues from the moment I walked in the door. Alex worked on my car and was professional and efficient completing the work in the time promised. Definitely will be back!

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Name: M******* L*******
Date: 2019-03-14 16:07:00
Rating: 5
Comment: Staff was knowledgeable and professional. They were able to tell me exactly what was wrong and get it fixed right up for a very reasonable price. I would definitely use Monro again for car maintenance.

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Name: E******** M*****
Date: 2019-03-05 20:14:56
Rating: 5
Comment: Good, honest mechanic. Quality work at a fair price. In past visits, theyve shown me physically what was wrong with my car while it was lifted in their shop. Andrew is very helpful in minimizing costs while still prioritising safety.

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Name: B****** B******
Date: 2019-02-28 18:56:12
Rating: 5
Comment: Very nice front desk and answers questions as well informative on warranty concerns. Though they were busy they got me in the next day at a time that worked for me. Will be returning.

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Name: R** R*******
Date: 2019-02-23 21:54:12
Rating: 5
Comment: New to the area and already found a shop we can trust. These guys walked me through all of my options, were transparent, helpful, and supportive. They are really good about putting themselves in my shoes and helped make the right decision. The manager and Will were both really fun guys to work with--good culture. Ill be back!

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Name: T***** L**** O**
Date: 2019-02-22 11:17:16
Rating: 5
Comment: Costumer serviCe r gr8, understanding, fun n patient. I highly reCommend everyone to go to monro on stadium drive in Kalamazoo. Me driving from Detroit to Kalamazoo just for an oil Change is well worth it. Thanx monro family u guys r the REAL MVPs.

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Name: T***** M****** I*
Date: 2019-02-13 23:31:44
Rating: 5
Comment: I drove over a big metal peice and didn’t know weather or not something was damaged. So I went to Monro auto service for a quick diagnostic they had my car up in less then 10 minutes. Every thing checked out and I was in and out the door before I knew it. Thanks for the great service.

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Name: N*** L********
Date: 2019-02-12 18:22:23
Rating: 5
Comment: Brought my car in with what I thought was a broken wiper blade motor. The crew looked at my car, assessed it as a loose part, and tightened it and sent me on my way. Could’ve cost $1250 for new parts but they just tightened a component for free. Highly recommended!

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Name: M** R***
Date: 2019-02-12 18:22:09
Rating: 5
Comment: These guys fixed my partners windshield wipers in under 10 minutes and didn’t charge us anything. They’re amazing and we are so appreciative of them!!! A++++ 10/10 would recommend.

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Name: J*** P***
Date: 2019-02-12 15:22:12
Rating: 5
Comment: Great service, very friendly environment while I was waiting for my oil change. Andrew helped me pick out the best oil for my motor and at a very reasonable cost. I wouldn’t go anywhere for an oil change, especially in Kalamazoo.

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Name: T******* M****
Date: 2019-02-11 22:00:39
Rating: 5
Comment: These guys have been changing my oil and doing routine maintenance for me for about a year. Always a good experience.

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Name: L*** B**********
Date: 2019-02-09 19:14:03
Rating: 5
Comment: Thank you Brandon. You are awesome.Best oil change ever. 👍 Thanks for fixing the rubber coving over my tire and changing my wiper blade...you Rock!

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Name: A*** S** J***
Date: 2019-02-07 00:07:59
Rating: 5
Comment: I took my car in to have the exhaust manifold fixed. Will and Eric at the desk was super helpful and the mechanic Matt got it fixed by the end of the day after I dropped it off at 1! Would definitely recommend!

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Name: A**** B******
Date: 2019-02-06 22:36:10
Rating: 5
Comment: I made an appointment for the afternoon at Monro-Stadium Drive and they were able to pull my vehicle in the bay right away. They inspected my muffler and my exhaust system & found that there was a large hole. Will, the manager was able to order the parts and have the technician, Alex get started on my vehicle right away. The customer service, pricing, and overall experience at Monro - Stadium Drive was wonderful.

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Name: L*** B******
Date: 2019-02-06 15:13:11
Rating: 5
Comment: Called and asked about potential new set of tires, spoke to Andrew on the phone, very helpful with helping me find a set that wasn’t too expensive, will return in the future if other car problems come up. I appreciated Andrew working with me, knowing I’m a broke college student, and giving me a reasonable price. 10/10 will return.

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Name: C******** R*****
Date: 2019-02-05 23:35:48
Rating: 5
Comment: Monro muffler and brake service was great, oil changed quick and easy. Manager Will and tech Alex both very helpful.

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Name: T***** b****
Date: 2019-02-02 01:01:31
Rating: 5
Comment: Stranded with a flat tire and waiting for the roadside assistance for 2 hrs. When they finally got me there(2 minutes before closing) they took my car back and diagnosed and fixed it and got me on my way home to my family. Wonderful customer service and great guys.

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Name: L***** G
Date: 2019-02-01 23:36:24
Rating: 5
Comment: Always get my oil changes done here at monro, Will and Alex do a great job, got everything done and explained everything clearly to me.

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Name: C*** W*****
Date: 2019-01-31 23:47:54
Rating: 5
Comment: Taken my car into Monro a few times and have been really happy with the service and turn around time. Will specifically has been great to work with.

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Name: C**** S********
Date: 2019-01-31 21:47:23
Rating: 5
Comment: Will, Alex, and Brandon did great! Got my car in as soon as I called. They are always more than willing to help me out!!

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Name: N***** G*****
Date: 2019-01-29 23:33:59
Rating: 5
Comment: Will was very helpful, I didnt have an appointment and was able to leave my vehicle for overall quick service, repair, with a fair price!!

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Name: t***** G******
Date: 2019-01-29 21:28:43
Rating: 5
Comment: Great help and service...went above and beyond to help me get the best price on tires in town. Will Alex Brandon were a big help

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Name: b****** e******
Date: 2019-01-29 18:23:44
Rating: 5
Comment: Thank you Monroe..special thanks to will Brandon and Alex for taking care of my car problems quick efficient and with exceptional customer service once again.highly recommend.

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Name: J** V***
Date: 2019-01-29 16:41:04
Rating: 5
Comment: Will and Alex promptly got my vehicle into to be inspected, diagnosed and repairs underway. Price was fair and competitive. Very happy with the friendly quick service. Will be using their services again soon.

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Name: A** S*****
Date: 2019-01-19 20:14:03
Rating: 5
Comment: Great service, great people had some troubles with a license plate getting it taken off because it was very rusty! Went to about 10 places in kzoo and they were the ONLY ONES TO DO HELP ME! God bless them, great people!

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Name: E**** D************
Date: 2019-01-11 18:14:28
Rating: 5
Comment: My husband and I have a very large family with cars for both of us and all of our children. Andrew and Will at Monro Auto on Stadium Drive take such great care of us and our cars, just like were family. It gets fixed right and for the right price! I just wont go anywhere else.

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Name: R****** R*******
Date: 2019-01-09 19:22:12
Rating: 4
Comment: I was given a 15% discount by Monro to write this review. That said, I was treated respectfully and the work was done satisfactorily. Even with the discount I was allowed to use my $ 10 discount coupon. The work done was an oil change. My Monro contact was Andrew.

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Name: J** B
Date: 2019-01-05 22:47:12
Rating: 5
Comment: Great service with helpful, personable employees. Work was done fast, and priced fairly (10 percent discount for students!). I would highly recommend to anybody.

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Name: e*** r****
Date: 2018-12-31 16:51:11
Rating: 5
Comment: Everyone who worked here was really helpful and knowledgeable of their work. They went above and beyond by offering me a discounted price on the work that I needed for my car after I wasn’t too pleased with the overall price. Getting work done on cars is always pricey, but I’m confident that Monro will give great and accurate service for a reasonable price!

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Name: M******
Date: 2018-12-21 13:34:46
Rating: 5
Comment: Reasonable prices. Friendly. They were upfront about the prices. I was able to walk in without an appointment. After a car check up, they told me any issues my car had and how much it would be.

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Name: D**** B*****
Date: 2018-12-19 00:48:56
Rating: 5
Comment: Brought my vehicle in to get my brake line, battery, etc. replaced. They did everything within a day. They did a great job, great service, and good price.

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Name: T***** N*****
Date: 2018-12-11 22:47:35
Rating: 5
Comment: Will was very friendly and helpful and Brandon helped me know what i needed to get done to keep my family safe. They seemed to care about the well-being of me and my family. Store 1219 was quick and easy.

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Name: R****** N*****
Date: 2018-12-01 20:47:17
Rating: 5
Comment: I lost my serpentine belt and tensioner while driving around town a month ago. Monro Stadium Drive had me back on the road the same day, at a fair price.

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Name: M**** E******
Date: 2018-11-28 22:52:49
Rating: 5
Comment: Will, Brandon, and the rest of the team really helped me out. The heat shield on my car was falling off and these guys quickly got me in with short noticed and got it removed incredibly quickly. Expert service and I’ll definitely be returning when the rest of my car breaks down.

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Name: c****** l*****
Date: 2018-11-28 19:57:56
Rating: 5
Comment: Brought in my Dodge Charger to swap summer for winter tires on a Sunday. These guys got me back on the road hours prior to the estimated time given & did great work.

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Name: D*** E******
Date: 2018-11-28 19:17:55
Rating: 5
Comment: We had our sons car towed to the Monro Auto Service Center on Stadium Drive in Kalamazoo this afternoon and I cant tell you how thankful we are to have chosen this gem of a business. If you are looking for an honest, friendly business with whom you can trust, look no further. We just received a call stating that they had performed our repair at no charge, that the issue had just been the muffler shield. What a wonderful surprise! You just dont find that degree of kindness very often and you can bet well use Munro in the future. You have made our day, as well as making a lifelong customer. Thank you so very, very much.

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Name: K******** K***
Date: 2018-11-13 01:45:19
Rating: 5
Comment: Awesome service the manager(Eric) and the mechanics are super helpful and fun made an hour wait go by so quick w fun conversations!!

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Name: B***** E***** B*****
Date: 2018-10-26 21:38:21
Rating: 5
Comment: Mike and Brandon were very friendly, helpful and efficient in fixing my vehicle!

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Name: S******* G****
Date: 2018-10-25 17:34:59
Rating: 5
Comment: Eric and his team are the best! Theyre honest with what needs to be done (and whether its something urgent or something that could wait), they do amazing work, and their prices are fair. Every time theres been an issue with my car, Eric has taken me into the shop to show me what the problem is and to explain what they recommend doing in a way that I can understand (which is impressive because I know nothing about cars).Long story short, this shop is full of friendly people who care about their customers and their cars. Ill never take my cars anywhere else.

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Name: K**** S****
Date: 2018-09-26 00:31:13
Rating: 5
Comment: I called expecting to make an appointment and was told to come right over! I needed an alignment quickly and got it! Great price, too!

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Name: J*******
Date: 2018-09-05 20:51:41
Rating: 5
Comment: Thank you Eric and team for taking good care of us. We made it home safe. I was heading home to Illinois when I got a flat tire about 1/8 mile from the shop. It was Labor Day and I was not sure if they would be open. Luckily they were and surprisingly busy for a holiday. They fixed the tire and go us back on the road. If you are ever in the area and need help with your car I would definitely recommend them. Thanks again

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Name: C***** d********
Date: 2018-09-02 01:07:33
Rating: 5
Comment: After spending time with Eric and the guys, you can see that the customer is their top priority. They assess what your car needs and if you cant afford it all, help you prioritize what needs to be done now and what can wait. That empathy is rare.

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Name: K**** D******
Date: 2018-08-30 04:05:45
Rating: 5
Comment: Will and Eric are awesome peeps my wife went in there for an oil change they saw some issues with my car and instead of trying to take her of money they took her out there and showed her whats up and gave fair pricing to get the work done highly recommended

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Name: A****** B****
Date: 2018-08-12 19:07:23
Rating: 5
Comment: Good guys. Haven’t done the work on my car yet, but Will and Brandon seem like they know what they are doing, and keep it straight with you.

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Name: H****** W*****
Date: 2018-08-12 01:41:05
Rating: 5
Comment: Great place Eric is an awesome manager William discussed everything that I needed done in a way that a nonmechanical person would understand

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Name: J**** F******
Date: 2018-08-02 12:59:57
Rating: 5
Comment: While traveling out of town we had to stop at Munroe muffler for a car emergency! We met one gentleman, Eric Pilch, and he was fantastic! It was already stressful to be stopping at a repair shop during our vacation but he was able to fix the problem… And get us on the road again for less $$ than we expected! They were honest and didn’t try to take Advantage of our situation. Thanks Eric!

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Name: A******** S****
Date: 2018-07-31 00:49:54
Rating: 5
Comment: Many thanks to the Sunday crew at Monro--both locations, Gull Rd./Riverside Dr. and Stadium Blvd. Picture this: a young family with a 6 month old is experiencing severe, frequent car trouble on the way home to Chicago. Finding the Monro location in Kalamazoo (Gull Rd.) open on a Sunday--that Gull Rd. worked quickly to make sure the family could be helped at Stadium Blvd. At Stadium Blvd., the family received a clear concise analysis of the problem, an accurate quote, no run around, no extra service pitches, and ongoing future maintenance advice--despite the fact they are not often in the Kalamazoo area. The Sunday crew, particularly Will and Eric were incredible.

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Name: A***** L*****
Date: 2018-07-27 04:21:09
Rating: 5
Comment: Brandon did a great job fixing my car. Best car repair service Ive had. Quality job with out a long wait. Very professional

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Name: N**** H*****
Date: 2018-07-26 20:10:51
Rating: 5
Comment: Amazing customer service and the best mechanics around, I wouldnt take my car anywhere else! Highly recommend

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Name: C****** B**********
Date: 2018-07-26 20:08:32
Rating: 5
Comment: Best shop in town! All of the guys are kind and Will explained what was wrong with my car in a way that I understood! I will always bring my car here for repairs and service.

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Name: s***** s*****
Date: 2018-07-26 17:38:34
Rating: 5
Comment: Will & Eric at Monro are great! Really everyone there is and they are the only ones I trust to work on my vehicles. They take the time to explain what is wrong and what absolutely needs to be done to keep my car running at top performance. As a woman I need an auto service shop I can trust and this is the place. I’ve been taking my cars here for years for oil changes, regular maintenance, and unexpected repairs.

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Name: M****** P****
Date: 2018-07-25 19:46:31
Rating: 5
Comment: I couldnt ask for a better place to take my vehicle. Hands down. I will highly recommend them. I will be back again.Thank you so much .

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Name: N*** W*******
Date: 2018-07-23 21:33:38
Rating: 5
Comment: Best service and prices around. Eric helped me out and didn’t push anything I didn’t need. I will definitely be back. Great place to get your car fixed

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Name: A*** B******
Date: 2018-07-22 21:55:58
Rating: 5
Comment: Very friendly and honest service. It’s hard these days to find a Shop that you can trust. This place will take care of you and not steal all of your money in the process.

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Name: C****** R*******
Date: 2018-07-22 15:17:34
Rating: 5
Comment: They are all super helpful and nice! Eric, the manager, was awesome. Friendly and knowledgeable staff. I will definitely be coming back

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Name: A**
Date: 2018-07-22 13:19:35
Rating: 5
Comment: The staff was friendly and the work done on my truck was great and on time. Will definitely be returning when I need expert work done.

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Name: K**** M*****
Date: 2018-07-22 12:26:08
Rating: 5
Comment: Generallu great work with appropriate prices. Excellent deals on oil changes with tire rotation. Friendly staff and can often get an oil change done any day. Only once was pricing for belt repair excessive, but brakes, wheel bearings and other repairs are competitive. I go here for any check up or oil change and it is a starting point for major repair and maintenance.

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Name: C**** C******
Date: 2018-07-21 17:14:51
Rating: 5
Comment: Great customer service and the best place Ive gone for an oil change in Kalamazoo!

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Name: C**** V***
Date: 2018-07-17 15:47:59
Rating: 5
Comment: Many thanks to Eric, Will and the rest of the team at Monro. I’m no car-guy, so it’s important to have people I can trust and they’ve earned that through prompt, comprehensive work, honesty and strong customer service. Even when things didn’t go as planned (hey, it happens), they went out of their way to make things right and truly care of about completing their work to high standards and having me safely back on the road. Thanks, guys; great work!

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Name: S** M****
Date: 2018-07-16 23:22:08
Rating: 5
Comment: Great place to get your oil changed, tires rotated, and car serviced. The staff(Todd, Will, and Trey) are friendly and knowledgeable, and will help decipher any issues you’re having with you’re vehicle. I didn’t have an appointment but I was still able to get my oil changed, replace a ball joint, and get two new tires all in one day. I would highly recommend these guys.

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Name: B*** F*** M****
Date: 2018-07-14 16:13:39
Rating: 5
Comment: Great service. Exhaust system started making lots of noise the day before a big trip. They got me in right away and fixed it. It’s quiet again. Yea.

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Name: 1** A****
Date: 2018-07-11 15:53:31
Rating: 5
Comment: Todd Grandy was extremely kind and helpful. Him and his welcoming staff specifically pointed out to me what exactly was causing my concern; warped tire rotors, and got me in and out of the shop courteous to my urgency.

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Name: M******* A*****
Date: 2018-07-08 17:33:03
Rating: 5
Comment: Staff was very friendly! The wait wasn’t awkward. They showed me what was wrong and explained why. They were fast and thorough. There were a couple of repeat customers that came in while I was there and I can definitely understand why! They were amazing!

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Name: A*** S*******
Date: 2018-07-07 22:13:45
Rating: 5
Comment: Had a flat tire on a late Saturday evening close to closing time. These guys stayed overtime to get my car back on the road. Would come here again to purchase tires , just because they treated me so good.

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Name: R*** O*****
Date: 2018-07-03 20:31:12
Rating: 5
Comment: Very Friendly People... Great Customer Service! Eric Always Goes Over & Beyond too make sure your needs are always met! I highly recommend them for all your cars Maintanance...Definitely walk out with a smile all the time😊

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Name: A****** S****
Date: 2018-06-12 18:04:32
Rating: 5
Comment: They were kind, courteous, and helped me with my problems quickly. They didnt charge me for what I didnt need like some other places do. Very appreciated

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Name: G*** M*******
Date: 2018-05-31 22:04:43
Rating: 5
Comment: I was in Kalamazoo for my daughter’s college orientation. I heard a ton can rattle sound coming from my car. When I called Monro, they told me to come right in. I went right there. They took my car back right away and within 5 minutes they had a diagnosis. It was a rusted heat shield. They removed it at no charge. I am able to drive the 2.5 hours home thanks to Will and Anthony!!

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Name: K****** P***
Date: 2018-05-19 14:00:23
Rating: 5
Comment: Trey and will are a great team. Will did my wheel beari g he was quick courteous and he even gave me my military discount. The price eas right too. I will be back when i need service again. Thanks ken veteran and senior citizen

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Name: S**** M*******
Date: 2018-05-03 19:45:07
Rating: 5
Comment: If you want your car done right to monroe on stadium they will take good care of you!! When I came in i was met by Trey and Eric the manager and they were very friendly and made me feel comfortable about asking questions about my car. I needed them to inspect my brakes and they did just that. The techs Will and Anthony even took me in the back and showed me what they looked at how it should look and even demonstrated to me how the brake system works. Most places will tell you whats wrong but they took me showed and explained it to me.They got me right in and and out and I was well pleased with what they did to my car. Last but not lease I felt like a person there not just a customer they were servicing for cash. They were very honest and didnt offer anything other then what I needed. This is huge because some shops take advantage of women.....NOT MONROE...they will only offer what you need and tell you otherwise if you dont need it. Great place. Thanks Trey Eric Will and Anthony for such A+++ service!!! Ill recommend these guys over anyone!!! Thanks fellas

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Name: C****** S****
Date: 2018-04-24 19:20:17
Rating: 5
Comment: The manager Eric is the best! So friendly and helpful! Nothing like the Belle tire on Gull road! Will definitely be coming here for all my future needs!! 😁

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Name: Y* W
Date: 2018-04-13 17:45:32
Rating: 5
Comment: These guys are awesome! I had a big job fix that my mustang needed and they got me in the same day with all the discounts they had available. Props to store 1219 and huge shout out to Trey and Will for the work they did!

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Name: c**** j******
Date: 2018-04-08 18:50:37
Rating: 5
Comment: They’ll give you the best prices you can get around here that’s for sure. I’m from the Chicagoland area so I’m used to pretty competitive prices, but sometimes you’ll find them cutting corner. Not here though they did it quick and most importantly right they told me everything that was up with my car. Just and overall good experience. Did I mention I went in on a Sunday, and Trey the guy at the front desk was happy to help answer any questions I had. He even took me back to Will who showed me the problem and explained it to me. I recommend this place highly and especially if you are a college student looking for good prices like me.

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Name: K**** P*
Date: 2018-03-12 12:36:34
Rating: 5
Comment: Mike and his coworker were super helpful! We were traveling back home and it was Sunday afternoon. We were on the expressway and our vehicle stopped accelerating. We had to get a tow, but not being from the area, we had no idea where to take it. After about the 5th phone call of being told no one could help or they were all too busy, Mike pleasantly answered and I explained the situation. His kindness and genuine care, was such a relief! I knew he was busy but he still said that he would make time to look at our vehicle and that we could tow it to him. I highly recommend coming here. They are very knowledgeable and did a thorough inspection to figure out the issue! Thank you, Mike and staff, for your speedy genuine service! It was much appreciated!

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Name: T*** H***
Date: 2018-02-17 17:33:59
Rating: 5
Comment: I have always brought my cars here. They are very reliable and their manager Bob is knowledgeable and very friendly. I highly recommend their services.

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Name: J*** W*******
Date: 2017-12-12 21:10:38
Rating: 5
Comment: Very professional. I took my car this past Friday for brakes inspection. I was amazed by the honesty of Mr. Michael Poirrier in letting me know that my brakes were still in a decent shape and therefore didnt need to be changed. I highly recommend them.

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Name: L*** L*** L***
Date: 2017-08-29 00:49:10
Rating: 5
Comment: We had a really good experience with Monro on Stadium drive today. They got me in and fixed the brakes before they closed. Such wonderful people, especially Kelly. She knows her stuff when it comes to auto mechanics. Thank you for being a great representative Kelly & for taking such good care of your customers!!

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Name: A**** M******** (********
Date: 2016-11-06 03:44:14
Rating: 5
Comment: After purchasing a car from riteway.. and about of calling a week with a car under warranty work.. i finally got a guy who knows what i know from having to drive it from sprinkle to monroe on staduim to see that i was sold a lemon.The tranny is outThe rack and pinnions gone out.There a gas evap leak in the tankThere is a gasoline smell in the oil in the motor as well..In 4000 miles i have had the car. From rite way it have had nothing but problems..Good news is cars being fixed..Im hopeing for the best guy said im making your car too pirority to be fixed.I dont understand how a safety check gets done on a car. By monroe in gr and doesnt find all these problems...I will say if i get the car back and the problem isnt fix i will return the car to be repaired i have faith in the gentalmen i talked to.20000 is a lot to pay on a loan when the car isnt safe.If the problems cant be fixed please give me a detailed reason so i can go to the nessicary legal officals for help. You wont be the party held responsible . I just want a car that last the duration of the loan.