Monro Auto Service and Tire Centers
category: Tire shop, Auto repair shop, Brake shop, Oil change service
address: 4060 Washtenaw Ave, Ann Arbor, MI 48108, United States
Phone: +1 734-768-1013
worktime:
address: 4060 Washtenaw Ave, Ann Arbor, MI 48108, United States
Phone: +1 734-768-1013
worktime:
Day | Time |
---|---|
Monday | 7:30 AM–7 PM |
Tuesday | 7:30 AM–7 PM |
Wednesday | 7:30 AM–7 PM |
Thursday | 7:30 AM–7 PM |
Friday | 7:30 AM–7 PM |
Saturday | 7:30 AM–6 PM |
Sunday | Closed |
site: https://locations.monro.com/mi/ann-arbor/4060-washtenaw-avenue?
rayting: 4.5
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
rayting: 4.5
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Auto Tech Center | Tuffy Tire & Auto Service Center | Marshalls Auto Repair | Morgans Complete Auto & Truck | Redford Auto RepairName: R***** P*****
Date: 2024-01-06 14:04:19
Rating: 5
Comment: I’m from South Carolina and thought I had a leaking tire. They were the 1st tire place I saw and pulled in. They were honest and didn’t charge me when it was just a matter of really cold morning causing low tire pressure. They filled all tires up and sent me on my way.
Name: F********* H********
Date: 2023-12-23 14:45:13
Rating: 5
Comment: Curt was who I dealt with to get brakes replaced and Lee was the mechanic. When I tell you two angels from heaven were dropped into this world and it was these two. They helped me understand what to look for on brake pads and rotors, they were patient, they worked a great price so my pockets weren’t empty 2 days before Christmas. This is the definition of good people. Thank you both so much for making this already frustrating situation, bearable. Merry Christmas and god bless you both.
Click here to view more comments
Name: H***** R******
Date: 2023-11-11 23:23:23
Rating: 5
Comment: Absolute sweethearts, super helpful and very understanding.
Name: L***
Date: 2023-10-04 16:05:14
Rating: 5
Comment: My appointment was great - it started on time and was quick and efficient. The staff was friendly and professional, as always. The waiting area was clean and comfortable. I was given a thorough report on my vehicle before leaving. It was an excellent experience.
Name: J** K*****
Date: 2023-07-29 18:43:56
Rating: 5
Comment: Fast and friendly service. Called them in a pinch and they got us in and out in no time!
Name: D***** A********
Date: 2023-07-22 21:03:03
Rating: 5
Comment: Talking to the manager after my daughters car was worked on I would recommend this facility to anyone straight forward no unnecessary repairs just what you need. mechanics out there for the quick buck but these guys care are
Name: B*** R*****
Date: 2023-07-03 19:38:26
Rating: 5
Comment: They went above and beyond to fix our brakes.
Name: K***** S****
Date: 2023-06-27 17:27:35
Rating: 5
Comment: My friend and I were on our way home when we heard the muffler dragging. We stopped in and they fixed it enough for us to get home! Highly recommend for anyone who needs good service and nice workers!!
Name: L** D********
Date: 2023-06-19 16:23:28
Rating: 5
Comment: I scheduled an online drop-off appointment for a cross-threaded lug nut repair and tire rotation. Dropped off on a Monday morning, the service was completed in 3 hours at a cost of $180, which was cheaper than the $300 the Subaru dealership quoted me. Friendly staff. Highly recommended.
Name: E**** S******
Date: 2023-05-22 00:02:59
Rating: 5
Comment: Was in town for a weekend and had a tire problem. They got me in right away and found and fixed the problem and were all-around helpful and great to deal with.
Name: N****** W********
Date: 2023-05-16 08:42:53
Rating: 5
Comment: They’re fast, friendly and do a great job. I have taken my cars here for years and will continue to do so.
Name: A*** H*******
Date: 2023-04-22 21:37:34
Rating: 5
Comment: Very fast and pleasant tire pressure check
Name: M***** G******
Date: 2023-02-18 22:58:00
Rating: 5
Comment: We were towed here after a flat tire on the freeway. They had us in and out quick, super helpful, even when we got here right around closing time! Great service!
Name: S***** M********
Date: 2022-12-22 19:07:59
Rating: 5
Comment: They were quick to help us fix a flat tire when we were in town for a medical appointment. Very friendly, highly recommend.
Name: R*** P**************
Date: 2022-08-14 16:59:55
Rating: 5
Comment: I was thoroughly impressed with their work. I appreciate they use OEM parts that last longer. The plus for me was I was able to get my car back on the road and I was able to drop off my car on a late Friday afternoon and get it back on Saturday. Thank you Jake and the great mechanics here for keeping me safe. Rico
Name: C***********
Date: 2022-08-05 16:27:28
Rating: 5
Comment: This place has very reasonable pricing first off. The mechanics are fast. Had a slight misunderstanding however they went above and beyond to make it right. Definitely recommend.
Name: S****** J**
Date: 2022-07-28 21:05:50
Rating: 5
Comment: Needed to have a used car inspected prior to purchase. Was able to get an appointment the same day, and Monro gave me a quick, useful rundown of the car. They were helpful and efficient, and I will likely return for other types of service in the future. Thanks so much.
Name: N****** K*******
Date: 2022-07-14 13:37:18
Rating: 5
Comment: I sincerely appreciate the hardworking and personable staff at this location. Management and staff are great and perform honest work at fair prices. Highly recommend!!
Name: G*** B****
Date: 2022-06-16 13:00:17
Rating: 5
Comment: Monro was recommended by a good friend of mine, happy I listened. Great guys, friendly and polite. Explained the issue and promptly serviced my car.
Name: N******* K*******
Date: 2022-06-07 18:27:52
Rating: 5
Comment: Ive always had good experiences here. Honesty seems to be present and i appreciate that.
Name: K***** C*****
Date: 2022-06-01 14:22:49
Rating: 5
Comment: Stopped in to have a tire plugged. Turns out we needed 2 tires plugged. These guys were so awesome! They didnt overcharge us and theyre very knowledgeable! Thanks you guys! You were a huge blessing to myself and my husband🤗
Name: L***** W******
Date: 2022-02-26 21:11:00
Rating: 5
Comment: Oil change was fast and cheap and customer service was fantastic!
Name: T** H
Date: 2022-01-17 15:58:30
Rating: 5
Comment: A great experience to help with my TPMS sensors on a new vehicle. Hunter & Travis went out of there way to quickly solve my problem. Thank you!
Name: R**** W*****
Date: 2021-12-17 14:30:28
Rating: 5
Comment: Curtis is always helpful when I call and they are pretty quick to give you a diagnosis on your vehicle, I just had work done and they got it done fairly quickly.
Name: L** D*******
Date: 2021-06-21 15:34:37
Rating: 5
Comment: I used to go to Monro when I lived in NY, and although I never had a problem at that location, the staff there were mediocre at best. When I moved to Washtenaw county this past year, I decided to continue going to Monro since it was the closest auto service to me, despite not having the best experiences at my previous location. Im SO glad I decided to give this one a try! The staff are always speedy, and keep me up to date on how long itll take to repair / replace certain parts and always go above and beyond. I really cant recommend this place enough
Name: T**** B**********
Date: 2021-06-05 17:03:24
Rating: 5
Comment: We had a sudden unexpected flat tire on the road and Monroe tire helped us out immediately! Good place to be stranded 😂
Name: H***** G******
Date: 2021-05-03 18:48:06
Rating: 4
Comment: Friendly!! Main person was fun and kind at the desk and wore his mask. So far the car service seems good--went in for a conventional oil change and they were able to get my stubborn old license plate off and put the new one on without charge!Minus 1 star because the person who fixed my car didnt have a mask on.OVERALL happy and much better than my experience with the company that previously was in that spot.
Name: E**** C*******
Date: 2021-04-03 06:25:55
Rating: 5
Comment: Great customer service. The work was satisfactory and the price was fair. I will definitely return for any future service.
Name: l** m******
Date: 2021-03-26 15:25:43
Rating: 5
Comment: Best place to get your car fixed and best service you’ll ever have. Great people with big experience!!!
Name: K**** W*****
Date: 2021-03-09 00:21:44
Rating: 5
Comment: Amazing service. Trust them with all my car needs, honest and straightforward with prices and services.
Name: C*** S******
Date: 2021-01-17 20:37:24
Rating: 5
Comment: Received an oil change, tire rotation, and a vehicle inspection. The service was excellent and they gave me their honest opinion of the inspection without trying to upsell me.
Name: K***** S****
Date: 2021-01-12 23:33:40
Rating: 5
Comment: I could not have asked for better service. We broke down and were hours from home. They helped us way beyond what I have ever experienced at a repair shop. Thanks to these guys integrity and hard work we were back on the road safe and sound!
Name: N**
Date: 2020-12-21 17:31:49
Rating: 5
Comment: Quick, friendly service! Ive never paid so little for an oil change. Would highly recommend.
Name: L***** W******
Date: 2020-09-17 13:22:13
Rating: 5
Comment: Updating to reflect service I just had in September 2020: Fantastic customer service, and they really know their stuff. Highly recommended.
Name: M**** W*******
Date: 2020-09-05 15:22:51
Rating: 5
Comment: These guys are phenomenal! I was able to bring my car same day and go home same day with everything fixed and running beautifully again. Not to mention they were nice enough to get me to work since I was worked so close and they could tell I was upset for having to miss work. I didnt know places took care of their customers like this anymore, but Im so glad I let these guys care for my car. Believe me when I say, Ill be back for sure
Name: R***** P****
Date: 2020-09-03 20:46:38
Rating: 5
Comment: Very friendly and knowledgeable! They have honest mechanics and I would recommend them to anyone
Name: T***** N*******
Date: 2020-08-27 15:00:21
Rating: 5
Comment: Got my oil changed quicker than I could say their business name. Great customer service and that gent Hunter at the front desk is such a peach. 11/10 would recommend to friends and family!
Name: C****** S****
Date: 2020-08-25 17:37:56
Rating: 5
Comment: They were very kind and helpful. The explained everything that was being done so I knew what to expect. The repair was done in a timely manner.
Name: C****** T****
Date: 2020-06-15 12:44:53
Rating: 4
Comment: I greatly appreciate Kurtis, Sean, and Phillips persistence in resolving the issue I was having with air conditioning. Thank you!
Name: P**** W*********
Date: 2020-05-29 17:55:41
Rating: 5
Comment: Manager Sean Doherty was very helpful. Gave my wife a good price on synthetic blend; honored the muffler warranty of Speedy, the previous owner of the shop. Weve been a customer at this auto shop for many years and will continue with Munro.
Name: S*** F*****
Date: 2020-02-12 16:19:15
Rating: 5
Comment: Great customer service and decent prices also offered credit card so I was able to get everything done that was needed on my vehicle.
Name: C*** W****
Date: 2020-02-10 23:43:11
Rating: 5
Comment: I got a flat tire right outside their shop (go figure)! The problem ended up being a bent rim and not the tire — they diagnosed me and filled up my tire so I was ready to go and they didn’t charge me anything! I knew it was a good place and the lady at the front was so knowledgeable and very nice!I went back for an oil change and to get my new rim installed- they did a great job and I will be going back for future car work
Name: R
Date: 2019-11-09 15:26:42
Rating: 5
Comment: Ron is amazing!! This is the only place I will go to fix my car because of him. The shop is clean, efficient, and reasonably priced. Five star service.
Name: L**** J*****
Date: 2019-11-04 22:03:06
Rating: 5
Comment: Took my girlfriends car in on my day off. They did not have any openings, but they told me they would squeeze it in if I left it. Before taking any action, they called us to approve the extra work/parts/payment.Within 28 hours of dropping the car off, they had found the cause of the issues, ordered the parts, replaced them, rotated the tires and changed the oil for 1/3 the price another shop had quoted just to fix one of the issues.Very, very pleased! We will definitely be back if either of us need anything with our cars and will highly recommend them to anyone in the Ann Arbor/Ypsi area.
Name: C********
Date: 2019-11-02 17:25:09
Rating: 5
Comment: Spoken as a first time customer, Ill definitely be returning. My main mechanic was backed up on vehicles at the time, so I took it to Monro. I basically brought my car in for an inspection on my rear brakes (drums, a bit of a pain to look at) and the prompt service and good pricing has me sold.
Name: B******* H*******
Date: 2019-09-10 23:23:30
Rating: 5
Comment: Hard to complain about a tire business open on Labor day... Even with not being waited on for 20m after arrival, the mechanic taking a pop break mid way through recounting our tire, and then leaving the socket attached to the lug nut for us to find the next day when we wondered why the wheel had a shimmy.. But, we were glad to be back on the road and off the spare.
Name: K**** S*****
Date: 2019-09-05 01:56:53
Rating: 5
Comment: Excellent service. Friendly, knowledgeable. Helped me get back home on labor day after a flat tire.
Name: J***** W********
Date: 2019-08-14 21:13:15
Rating: 5
Comment: I went here when I was having issues with another company with a warranty claim. Right off the bat, they were honest and straightforward with me about what needed to be ordered and got in contact with my warranty company. They didn’t put me through the ringer and brought other issues with the car to my knowledge. Definitely will be coming here for more future maintenance issues.
Name: S****** G****
Date: 2019-08-14 19:29:13
Rating: 5
Comment: The service is excellent. Their mgr. Ken does great service for his customers. He makes sure you get the bed value for your vehicle. He even fight the warranty company for you to pay their part because he has the customer best interest at heart. I highly recommend this company for service on your car!
Name: A**** N
Date: 2019-07-26 01:49:20
Rating: 5
Comment: So, let me start off by saying that my experience with Monro was amazing.My husband and I pass by almost daily and we got a kick out of their “pothole special” signage a while back (actually sent a few pictures to some out of town Michiganders for some giggles). I have never really had a good car repair experience in the area. Usually the folks were too expensive or a little condescending and I’d get irritated. After remembering the clever signage and doing a quick google search, I noticed they had phenomenal reviews- a bit of a rarity when it comes to auto service (or so I’ve noticed).The reviews are truly a strong indicator of the work that will be done/experience you will have.Seriously. Everyone I interacted with was the definition of professional. They were polite, explained the various issues to me, and even fixed things that weren’t included in my initial “appointment”.They did great work and I’m seriously going to refer everyone I know to Monro when they need auto services. Thank you so much!
Name: S*** K****
Date: 2019-07-19 16:53:05
Rating: 5
Comment: Not only did they have quick service, Ken was a real help with helping me know what precisely needed to be fixed; pointed me in the right direction for where to find parts with as much info as I needed. Got the tail light replaced in a jiff.
Name: A***** T*******
Date: 2019-07-11 18:57:01
Rating: 5
Comment: My husband and I have both had work done on our cars here and each time has been a fantastic experience. They do great work and they are honest. Ken is the nicest guy and his team gives amazing customer service. Ken has gained two loyal customers.
Name: J******** J******
Date: 2019-06-14 20:41:44
Rating: 5
Comment: A huge thank you to Ken at Monro Auto service in ypsilanti. He was very helpful, and very friendly and got me in and out! Today was my first time here and they gave me excellent service! Im looking forward to coming back!!!
Name: K**** B******
Date: 2019-06-14 18:00:53
Rating: 5
Comment: I recently had to buy new tires and my experience with Monro was great! Ken was fantastic to work with, honest, and incredibly informative. The service itself was much quicker than I expected. This is one of those places where you can just tell youre getting a fair price and they value your business.
Name: R***** C*****
Date: 2019-06-10 15:19:29
Rating: 5
Comment: They really went above and beyond for me. They spent a lot of time tracking down the part I needed, but didnt charge me for that time spent. Then they got it installed quickly. This place is my #1 go to place for all of my automotive repair needs.
Name: A******** J******
Date: 2019-06-08 19:46:14
Rating: 5
Comment: The manager on duty Kenneth Markham was great. His honesty and transparency reaffirmed that this was the right shop to come to. Thank you all for the awesome service. I will continue to recommend this shop to family and friends :)
Name: A***** O******
Date: 2019-05-25 20:53:53
Rating: 5
Comment: Ken and Randy stayed late for me to get an oil change before I left town and were very professional and made sure my car was working right before I left. Also a great price for an oil change. Highly recommend.
Name: L*** D****
Date: 2019-05-25 14:31:11
Rating: 5
Comment: Chris, John and Ken I cannot thank you enough for everything regarding my last major repair, brakes and suspension. It feels good to have a peace of mind and now a smooth ride when driving! For caring, support, patience and understanding I am forever grateful, which is why I will continue to be a customer! Blessings to the entire Monroe Auto Service family!
Name: C******* M********
Date: 2019-05-22 17:42:38
Rating: 5
Comment: John and Ken were very friendly, down to earth and professional. They answered all of my questions honestly and straight forward. They gave me good recommendations for other needed services. Prices very reasonable for good service.
Name: Q*** E
Date: 2019-05-22 16:40:39
Rating: 5
Comment: The services were good. I waited on site and was able to pick my car 3-4hr later. The inspection details were explained in details. The $80 inspection fee was waived after actual repair. Would recommend.
Name: T* T******
Date: 2019-05-20 17:48:05
Rating: 5
Comment: Went here for an oil change and was pleasantly surprised. Service was very fast and Ken the manager was extremely friendly. You can definitely tell how customer-oriented this business is. Will be back for my next oil change.
Name: j**** t*****
Date: 2019-05-09 19:13:53
Rating: 5
Comment: Fast and friendly service! I will be back for all future repairs for my car!
Name: T****** H*****
Date: 2019-05-03 19:09:37
Rating: 5
Comment: I came in for a brake check and ended up needing to replace the whole system and even though I did not have the money the guys there help me through it and we got it done. Now I know who to trust with my vehicle above all else. I will be going there for all future needs for my vehicles. Thank you Ken (service manager) for being so understanding of what I was going through and helping me to understand what needed to be done. Thank you Chris (district manager) for being so helpful with the affordability for the cost of the new brake and everything else that goes with it. Finally the guy who found the problem, and fixed my brakes so I do not have to fear for my life Phil. You guys were amazing with me and my car I appreciate your quality of service and will look forward to doing business with you in the future. I cannot Thank you enough.
Name: M**** W*****
Date: 2019-04-15 20:29:09
Rating: 5
Comment: Very friendly, John was as professional as could be. Would definitely recommend and would visit again. THANK YOU GUYS
Name: P****** W***
Date: 2019-03-23 15:22:22
Rating: 5
Comment: Being a female and getting uour oil changed is a hassle. To be quite frank: people trying to run you for your money. But they are the opposite to say the least. They are good people just trying to make sure you leave happy and that happened today. They also run in house specials sometimes too. Definitely will be doing business here again! Thanks again!
Name: R** W****
Date: 2019-03-14 16:46:05
Rating: 5
Comment: I got there 10 minutes early to get my oil changed. They were able to start early and get me out of there in 15 mins.
Name: C**** S********
Date: 2019-03-11 16:16:38
Rating: 5
Comment: The service was perfect and completed very quickly. The staff were helpful and professional.
Name: E*** S
Date: 2019-03-03 23:34:56
Rating: 5
Comment: I had a great experience when I was in there on Saturday. John was helping me and when he came to me and told me what was wrong with my car. He then asked me if he could take me into the shop and show me what was wrong. It really helps when you can see first hand whats wrong with your car instead of someone telling you it will be this much do you want us to fix it. I willl be back for sure. Thank you very much!
Name: D**
Date: 2019-02-11 22:16:28
Rating: 5
Comment: A suspension job done at another location had come up short, and the resulting noises and accruing damage to my car were growing more and more worrisome, yet Id received only negative vibes and denial from that other place. Today, Monro quickly evaluated the situation and diagnosed the problem. Under warranty, the front struts were replaced and I was on my way again, feeling safe and secure. I appreciate the way that Chris and John carefully listened to me and took me seriously. Theyre personable, kind, and encouraging. Its hard to afford to keep this old car going, so help like theirs was truly welcome. I will come back again.
Name: B****
Date: 2019-02-01 22:21:31
Rating: 5
Comment: Chris was very informative and friendly. Got my suv checked out and new tires put on ....very professional and timely!
Name: M** M*****
Date: 2019-01-31 15:48:09
Rating: 5
Comment: Ive had nothing but great experiences working with the team here. I live nearby and make it a point to get my car towed here if necessary. Thank you for the wonderful customer service and quick repairs.
Name: M** B******
Date: 2019-01-29 22:27:31
Rating: 5
Comment: Chris and John are the best! They’ll take good care of your car and provide scintillating intellectual discussion while you wait
Name: J*** T*******
Date: 2019-01-21 19:47:24
Rating: 5
Comment: Amazing service done by this crew! Management was first class and kept me informed all the way through!! Will be back for sure!!
Name: B****** B****
Date: 2019-01-15 20:24:23
Rating: 5
Comment: The guys there are so sweet and professional! They even saw I was in a hurry so they did all they reasonably could get me out asap!
Name: i**** H****
Date: 2018-12-23 20:00:15
Rating: 4
Comment: I had an appointment for an oilchange, but they forgot to put it in their computer, so when I came there, they realized it , so they offered me a free oilchange for another day. It was very much appreciated.
Name: M****** D********
Date: 2018-10-06 16:48:21
Rating: 5
Comment: I have been to Monro a few times for oil changes and tire rotations, and have always been happy with the prices and service. This time I had more serious issues: control arms, ball joints, wheel bearings, and brakes. John was extremely helpful in going over their safety concerns, as well as showing me exactly what the problems were. The mechanics are knowledgeable and do a great job. John helped me prioritize what was most important to get my vehicle back on the road safely, and gave me a more than fair price for the work. Hundreds of dollars less than they could have charged. Trustworthy auto shop, youve earned a lifelong customer.
Name: K**** D**
Date: 2018-10-05 16:59:01
Rating: 5
Comment: Just had my car in to Monroes on Washtenaw, for the first time. Best experience with an auto repair business since I moved to Michigan. Initially, they test-drove my Sentra- this was the first time at a garage here, that this was done without my having to specifically make a request. They were thorough- checked drive-train/suspension-all belts and hoses, looking for damage or wear; all fluids and lights checked, topped off or changed, and of course, tires (wear and rotation) and brakes were a part of their evaluation. They were patient and checked for rust on the underbody (and found none!), at my request. I am very picky about my 2006 Sentra with 62,000 miles. They were courteous and trustworthy, identifying and repairing only the problems I had also identified. No make- work from these people. Cost to me was more than reasonable and I will take my car to this garage only, in the future. I am also going to recommend AAA put them on their referral list. Im surprised theyre not.
Name: H*** K****
Date: 2018-09-15 00:22:44
Rating: 5
Comment: Very flexible, prompt, and affordable service. By far the most honest and customer-focused place Ive experienced in the area.
Name: C*** T*****
Date: 2018-09-08 13:31:13
Rating: 5
Comment: The best customer service ever at a car shop. An they are honest an do good work..an will work with you...the only car shop around..thanks fellas..u have a customer for life...100
Name: C* M*** S
Date: 2018-09-07 13:05:50
Rating: 5
Comment: I was in Monro yesterday and spoke with John. I didn’t have an appointment and John was very professional and courteous and got me in without an appointment. This was my first time being there and I will be back. I look forward to working with John in the future.
Name: E M
Date: 2018-08-21 13:09:54
Rating: 5
Comment: Called for a drop off oil change/tire rotation appt, and they fit me in the very next day!
Name: K*** S****
Date: 2018-07-06 18:24:57
Rating: 5
Comment: I really like this store. Chris is a really great guy. So friendly and made me feel super comfortable. Definitely surprised at the affordability.
Name: K**** S****
Date: 2018-07-05 04:59:53
Rating: 5
Comment: The Monro team fixed my car (on a holiday)! They were super thoughtful and helpful during a pretty stressful situation. I will be returning to their shop indefinitely.
Name: M* N*********
Date: 2018-07-04 17:29:00
Rating: 5
Comment: Great guys and Chris is amazing! Hands down go see them for any repairs or for a full inspection oil change!
Name: A**** T*****
Date: 2018-06-22 19:36:50
Rating: 5
Comment: Got work done here the other day. Great work and great price. Chris was very helpful and a pleasure to work with. Will definitely go back.
Name: S***** G*****
Date: 2018-04-26 12:32:55
Rating: 5
Comment: Amazing customer service. I am here from out of town, and needed to have a rattling in my car checked out. They checked it out and got me back on the road quickly. Thank you!!!
Name: j******* b****
Date: 2018-04-25 13:31:16
Rating: 5
Comment: Scott can fix anything. He has been my mechanic for six years and I follow him from shop to shop. I live in Livonia my family and friends travel to Ann Arbor for service.
Name: T** G****
Date: 2018-04-24 13:49:44
Rating: 5
Comment: Speedys on Washtenaw is my go-to place for car repairs: honest assessments, quick service, flexible scheduling, competitive prices. Ive been coming here for several years with a number of different cars and have had great experiences every time. Highly recommended.
Name: W**** H*********
Date: 2018-04-24 03:56:44
Rating: 5
Comment: Took my old Jeep in with oxygen sensor problem I’ve been trying to resolve. Scott was very patient and informative on the phone before I even made the appointment. Arrived today and Roger and Chris looked over the Jeep and advised me what they felt it needed for repairs. They prepared the Jeep so that Scott and Chris could install the parts as soon as they arrived. These guys are great and I think they can fix anything, not just shocks and brakes. I’m extremely pleased with the service I received and will definitely be going back if future repairs are required. They used quality parts and the catalytic converter was welded to the new muffler, not clamped like so many other shops. Give um a try, no matter what problem you have.
Name: M****** S*****
Date: 2018-04-17 15:47:04
Rating: 5
Comment: Roger and Scott are incredibly helpful navigating difficult situations. I was dealing with a situation regarding my daughters car via phone. They went out of their way to explain what needed to be done to fix the car. They also coordinated with the nearby Discount Tire on Washtenaw to ensure everything was handled. I would highly recommend using Monro Muffler Brake and Service to anyone!
Name: B**** J******
Date: 2018-03-21 10:01:10
Rating: 5
Comment: Fair, reliable, efficient, and skilled -- with reasonable pricing. Everything youd want from a shop. They are highly recommended in the area for a reason. Have had numerous vehicles serviced here over the years and have yet to be disappointed. This is the place youre looking for.
Name: n****** m*******
Date: 2018-03-17 01:39:16
Rating: 5
Comment: Being a out of state, college student and having a tight budget is so difficult... especially when you have unexpected car trouble. But, they take care of me every time and I leave reassured! No other place I’d go. Thanks!
Name: M******* J******
Date: 2018-02-05 17:13:47
Rating: 5
Comment: New company, same employees - this was the old Speedy Auto FYI. Robert is super knowledgeable and will let you know if repairs are required right away or not. He will also tell you as much detail as you need. Respectful, knowledgeable, and affordable - would recommend over the dealerships any day. Thanks guys!!!
Name: B*** M****** (**********
Date: 2017-08-08 22:22:19
Rating: 5
Comment: 3 years later update: August 2017I just wanted to again recomend this place. They have changed owners and arent Speedy anymore. But the team is the same great team. They recently did some work on my engine that fixed a problem I had been dealing with for 2 months. I sent my car to two different mechanics and they kept trial and erroring their way through the issue. Costing me big bucks. Finally I took it to Roger and the guys here and they identified the problem and got it fixed on their first attempt. Should have taken it there in the first place! My car is running smoother than ever and I even have better gas milage.New owners tend to want to shake stuff up. But Id warn these new owners against that. They are doing absolutely fine as is. Just leave them alone and let them do what they do.Now here is my previous review_______________________________________These guys are great. I have an older vehicle and I have already had to take my car in repair 3 times in the past year. I keep coming back to these guys because they are honest and fair in price. Roger is the guy that usually does the talking. Really nice guy. I had an issue with my car and he gave me two options for a fix. He said we could do this the expensive more permanent way or we could throw something together cheaply and get it running again.He could have just gave me the expensive route and thats that but he knew that because I was driving a 20 year old car that Id probably be more interested in the bare minimum needed to drive it again. I appreciated the honesty and Ive been coming back ever since.
Name: B****
Date: 2017-08-03 13:29:08
Rating: 5
Comment: Cant find a better place in the area, Roger and his guys will take care of you. Always a pleasant experience.
Name: r*** c******
Date: 2017-07-21 11:27:26
Rating: 4
Comment: Great mechanics that do the job right, decent prices for their work. can only handle up to 19 wheels for an alignment though
Name: D******* W****
Date: 2016-12-23 22:08:35
Rating: 5
Comment: A shock broke on our way up from Ohio, lucky for us these guys were open! Super friendly and extremely helpful. They were able to find the problem quickly and get our part in a timely manner. Fixed us up and had us back on the road before closing time. Very thankful that they were able to help us out the day before Xmas eve. Highly recommend these guys!
Name: N*** B****
Date: 2016-12-22 19:34:28
Rating: 5
Comment: These guys Rock! Always fast and friendly service. Best prices and no unnecessary charges. No worries trusting your vehicle with them!
Name: T*** S****
Date: 2016-12-22 05:24:13
Rating: 5
Comment: Super nice and didnt seem like they were ripping me off. Its a new feeling after getting work done at a mechanics. 115 for a cooling sensor change. Honda 07
Name: A***** M******
Date: 2016-12-08 02:59:13
Rating: 5
Comment: Decided to give a go for oil change after reading a lot of good review in the internet. asked for online quotation and got the reply and appointment availability within hours. the people there are courteous and friendly. completed the overall process around 40 minutes. Roger the manager provided me with a list of items that need fixing in the near future with no pressure or hard sell. Very happy with the experience so far and will be going again soon.
Name: n***** z******
Date: 2016-11-28 14:35:33
Rating: 5
Comment: Roger and his team were awesome, my Jeep broke its serpentine belt and they were able to get it in and fixed on the busiest day of the season. Great price on parts and labor as well!
Name: A***** K****
Date: 2016-10-22 20:14:06
Rating: 5
Comment: LOVE my mechanics!I will never go to another mechanic! I followed Roger from the Canton location to the Ann Arbor location. His team at Ann Arbor took my car in and spent time on it made sure everything was done right. My car was a pain in my butt to say the least and there was multiple issues- engine was hopping, was not exellerating properly, needed a new radiator, the head needed to be sent out to be fixed, cam/crank sensors gone bad, needed new coil pack which caused it to constantly stall out. I never thought I would be saying this but my car runs like a CHAMP!Aside from the vast knowledge of vehicles they are honest and are reasonably priced! They take the time out to explain what is going on with your car even drawing pictures to help explain!! :) they are just great guys- if you have to be stuck at a shop this would be my pick every time. They amuse you- finding anything and everything fun to talk about!!I strongly suggest this shop for your car needs.Thanks again speedy!
Name: S** M***
Date: 2016-10-01 18:07:05
Rating: 5
Comment: The prices are great for the services provided. The manager Roger he was more than helpful.
Name: B** L**
Date: 2016-09-25 18:14:42
Rating: 5
Comment: This is the first time I write a review. I had my engine oil changed, I was helped by Lee. Hes really a good guy with professional skills. He was really helpful, he helped to checked the reason for engine light and fix out the problem with great patience. I really recommend you come to this professional technician!
Name: M**** A***
Date: 2016-09-24 21:45:14
Rating: 5
Comment: I dont usually leave reviews but going to a car mechanic is my biggest fear. As a generally poor graduate student I am always praying there is nothing wrong with my car. Going to speedy, I always feel reassured that I am not being ripped off. The people who run the shop are wonderful and patient. Ive always been able to get an appointment within a day, and theyve even fixed things for free for me.
Name: J***** H*******
Date: 2016-09-17 18:34:01
Rating: 5
Comment: Friendly service. They got my car in on a busy Saturday for an oil change. This shop seems to be working hard to earn the trust and satisfaction of their customers. I will return for future vehicle maintenance needs.
Name: B**** B****
Date: 2016-09-16 16:49:27
Rating: 5
Comment: Reliable, Honest, Friendly, Knowledgable and all at a great price. Will return. Manny was very helpful.
Name: E********
Date: 2016-08-20 19:39:00
Rating: 5
Comment: Both times Ive taken my car in, without an appointment, and had a 24 hour turnaround. Roger is amazing--hell answer any question and explain everything in a way that makes sense. Im so glad I found this place.
Name: R***** C********
Date: 2016-06-17 20:15:04
Rating: 5
Comment: I am new to the area and needed some maintenance done to my 1998 Escort. Everyone I talked to recommended Speedy Auto Service, so I went there. Customer service was great and the prices cant be beat! Ill definitely be coming back for future repairs!
Name: B** P*******
Date: 2016-06-16 18:21:51
Rating: 5
Comment: Ive been going to Speedy Auto Service for about two years now, and my wife has been going for about four. We have always had great service that has been open, honest, fairly-priced, and, as the name says, speedy.Additionally, we love going in and catching up with Roger and the rest of the Speedy Auto Service team. Weve seen them place value on long-term customer relationships, and thats not something that can be said of every auto shop.
Name: D** D*** B****
Date: 2016-05-11 03:29:18
Rating: 5
Comment: I went to Speedy Auto today to get some repairs on my Chrysler 300M and every interaction Ive had with them is always positive and a great experience.Now days most companies are focused only on quanity and profit, not whats really Most Important, QUALITY!! Speedy Auto, on Washtenaw road, is focused on Customer Service, 100% quality work and getting the job right the 1st time. I strongly recommend Speedy Auto to everyone because they take pride in what they do.
Name: M****** � H*
Date: 2016-05-02 02:49:59
Rating: 5
Comment: Straightforward and to the point mechanics shop. They are my go to shop when my 94 Corollacoaster needs maintenance or repairs. Never been oversold on unnecessary work or overcharged on work performed. Thanks Roger and crew, keep up the great work!
Name: V******** G*************
Date: 2016-04-29 00:56:16
Rating: 5
Comment: Have taken my 94 century here for many repairs and they always deliver great service at the best price in town. Had my muffler replaced here for $200 less than another place quoted me and its running smoother and quieter than it ever has been. Thanks so much to Roger and his crew - would highly recommend to anyone needing a trustworthy mechanic!!
Name: D***** L*****
Date: 2016-04-27 18:58:39
Rating: 5
Comment: Ive had several repairs done on two different vehicles at Speedys, along with consistent synthetic oil changes. Each time Roger thoroughly explained what needed to be done, offered the best price around (or met any lower prices), and completed the job even before I needed the car back. I completely trust this crew, and will be taking all my cars there in the future!
Name: T****** S*******
Date: 2016-04-14 19:35:05
Rating: 5
Comment: Great service!! My husband always takes our cars here to get them fixed. They are very honest and provide good service. They get your car done in a timely fashion while providing friendly customer service. We will definitely continue to take our car there.
Name: A** S************
Date: 2016-04-14 19:10:27
Rating: 5
Comment: Roger and the Speedy team are amazing! Ive been taking my cars there going on three years now. The give great service at the best price in town, very student friendly prices! Definitely give them a try, you wont regret it.
Name: G****** B******
Date: 2016-03-05 18:57:45
Rating: 5
Comment: Speedy is my go-to auto service. Roger always knows his stuff, gives the best customer service, and makes me feel at ease about my car. They truly are committed to making sure your issue is fixed and you are satisfied with their service. I cant say enough good things about this place. Their prices are economical and they get your car fixed as soon as humanly possible. They take good care of your car while your there, and I feel that the premises are safe and secure. Please call up Speedy and talk to Roger just once, and youll know that you are in good hands.
Name: M***** P****
Date: 2016-01-23 06:30:36
Rating: 4
Comment: Roger is very nice . I called about checking out my car and he was able to assist me with everything
Name: S****** T
Date: 2016-01-13 07:46:07
Rating: 5
Comment: Best auto service I ever experienced. Great price, kind staff and professional services.
Name: A**** M*****
Date: 2015-11-23 05:33:41
Rating: 5
Comment: Roger and his crew are freaking AWESOME! My windshield wipers were messed up, it was fixed no problem! My head light also had went out on me and they fixed that to, along with that my tire pressures were adjusted for me. I honestly dont trust and other shop with my car but speedys. They know there craft and I trust all judgments no questions asked! I really appreciate them!
Name: W****** H******
Date: 2015-11-13 20:03:12
Rating: 5
Comment: Called about my control arms for my 2000 Audi A6. They gave me a fair estimate and even threw in an oil change deal as well. Thanks to Roger for looking for those parts for me! Would do business again for sure!
Name: M**** G****
Date: 2015-11-04 17:06:41
Rating: 5
Comment: This shop was recommended to me by my neighbor, an engineer for Hyundai, so if that doesnt help you trust Speedy Auto Service, Im not sure what will. I used to go to another repaid shop but when they quoted me a ridiculous price for a fix, I came here and got a much better deal. On top of that I couldnt afford to do all the repairs at once, which was no problem to arrange. All in all great service and a great speed, and great people. P.S. The first time I walked in, a complete stranger to me that was already inside also told me that I wouldnt find a better place to take my car.
Name: R*** L***
Date: 2015-09-26 20:47:51
Rating: 5
Comment: Friendly service, very good at explaining what is happening to your vehicle and reasonable prices.
Name: K**** W*****
Date: 2015-09-22 15:45:44
Rating: 5
Comment: My husband and I both take our vehicles to speedy anytime we need maintenance work done!! We have always been extremely happy with the price and the work that we have had done with Speedy! They are professional friendly and honest. We have referred family and friends to them as well and they had always come back and told us how pleased they were as well!
Name: P*** Z***
Date: 2015-06-10 18:18:11
Rating: 5
Comment: Im a customer since 2000. Now Im moving to another city. Came here several time for repairing lights,changing brakes and air conditioner system and so on. This auto shop is honest, reliable and friendly.
Name: J*** L******
Date: 2015-04-23 15:42:22
Rating: 5
Comment: Friendly, fast, local.Ive been bringing my last 2 vehicles here and have always had a good experience.Friendly and professional service for anything from oil changes to part replacement.I like to shop around and their prices are always the cheapest or near to it.Recommended.
Name: J**** B*****
Date: 2015-04-17 16:06:03
Rating: 5
Comment: Very polite and respectful. Very quick to the diagnostic of whats wrong and needs to be fixed. Will be coming back more frequently!
Name: T*** A*
Date: 2015-04-02 15:29:12
Rating: 4
Comment: They are pretty quick, do decent fixing, and the prices are very reasonable. However, they would benefit from hiring a receptionist. Scheduling service is a little difficult. Depending on who is working the counter, Ive either been told You need to make an appointment or Just bring it in anytime.
Name: T***** W***********
Date: 2015-03-14 15:22:56
Rating: 5
Comment: Very honest and reliable. Roger is THE MAN! I often work on my own cars, but sometimes cant due to time restraints so I know if a shop is BSing me or not. These guys dont BS. Get in, Get out, Get down the road. Highly recommended.
Name: M****** C***
Date: 2015-02-12 16:12:07
Rating: 5
Comment: Roger, the manager, is very honest and hard working. I trust these guys. Thats the most important thing. As a mechanical engineer, I can tell if a mechanic is trying to scam me. And these guys are not. Keep up the great work over here.
Name: S*** B
Date: 2015-01-10 20:59:26
Rating: 5
Comment: So far I have had only good experiences at Speedy on Washtenaw Avenue. The service is great and the prices are decent. This is the only car service place so far where I dont have the feeling that I get ripped off.One time my check engine light came on and a Speedy mechanic checked the code for free and told me it was something with my airconditioning. After briefly checking the car he said that he couldnt find anything that was wrong and that I should come back if the light would not turn off within the next 3 days. The service was free and the light indeed turned off the next day. It was really nice that he did not charge me for the check up and that he did not try to make up some bogus repairs to make a quick buck. Im glad I found a trustworthy place where I can bring my car.
Name: M****** M***
Date: 2014-12-26 15:52:48
Rating: 5
Comment: Speedy on Washtenaw has always served us well. From oil changes to extensive repairs on all of our familys vehicles, Roger and his crew have done a great job.
Name: M*** W*******
Date: 2014-11-12 19:16:44
Rating: 5
Comment: Very good communication, gave me a free estimate and explained exactly what my problems were. They were able to diagnose and fix my car within a few hours to get me back on the road. Honest shop with fair prices, Ill be back to Speedy next time! These guys care about the work they do.
Name: J**** H***
Date: 2014-11-07 17:00:22
Rating: 5
Comment: I LOVE Speedy Auto on Washtenaw! Roger and his crew are the best, and I wont take my car anywhere else. As a woman who knows very little about cars, Ive always found it hard to trust mechanics. Roger thoroughly explains things in a way that I easily understand and has never advised me to fix things that dont need fixing. He is honest and will tell me upfront if something is urgent or if something can wait. I dont trust anyone else and have been taking my car to the Washtenaw Speedy for several years now; thus I highly recommend. Ive been foiled several times by the other Speedy location in Ann Arbor on Lohr Circle, which is absolutely awful; their customer service stinks, they cannot be trusted, they are ridiculously expensive, and Rogers crew has had to fix things that Lohr Circle messed up. Do yourself a huge favor and void Lohr Circle at all costs.
Name: J****** N***** (***
Date: 2014-11-04 21:00:15
Rating: 5
Comment: Speedy has great, fast service, and reasonable pricing my first time going to them they kept me updated with the repairs. i was in and out with in a hour i recommend speedy to everyone in the ann arbor area.
Name: J**** B*******
Date: 2014-10-10 19:08:03
Rating: 5
Comment: Awesome service.... great communication and service oriented crew!! Ive been to other Speedy locations, theyre all good, but this one stands out above the best.... Its the guys who work there!!
Name: D***
Date: 2014-09-29 02:26:47
Rating: 4
Comment: Brought my car in to have a somewhat loud muffler taken care of. Not did they live up to their name but it was super cheap too! Friendly staff and seems to give you the straight dope. Will bring my car back in the future.
Name: M*** W*****
Date: 2014-08-21 01:42:19
Rating: 5
Comment: I brought my car in to have the extremely loud exhaust fixed. The problem was a badly worn flex pipe, and Lee was able to put a new one in for much less than I was expecting. When I wanted to examine the work, they even put the car back on the lift for me so I could check it out. I cant recommend these guys enough, and will certainly be going back if I need more work done on my car.
Name: J*****
Date: 2014-07-30 08:59:04
Rating: 5
Comment: If you are looking for an honest place to get your car repaired go to Speedy. I was referred here by a friend who has been taking his car here for years and every good thing he said about the honesty and, just as important, good pricing, was not in vain. Roger, the manager, went out of his way to call me to let me know everything that was happening before the work was started and let me know prices for everything in advance. Not only did I get a great price, I was cut an even better deal for additional work the car needed. If you are in the Ann Arbor area, there is no better place to go than Speedy,
Name: m****** k*******
Date: 2014-06-12 16:43:17
Rating: 5
Comment: Speedy over on Washtenaw did alright by me. I tend to shop around by phone and compare other places and their service fees are competively priced and they charged me pretty close to what my initial estimation was. They have a drop off your vehicle in the morning service which makes them very convenient and they were prompt in working on and having my car ready for me. Mike k.
Name: T*** S**
Date: 2014-05-19 15:12:23
Rating: 5
Comment: This is the best auto services I have ever been! It is really great! I always do my car inspection and oil change here. They are very nice and very considerable! I highly recommend it!
Name: B****** O********
Date: 2014-05-09 15:53:43
Rating: 5
Comment: Roger was great, had my car repaired the next day and was reasonable on the price. Even got me set up with a rental car after hours at Enterprise. Definitely recommend these guys!
Name: K****** W*****
Date: 2014-05-03 02:45:09
Rating: 5
Comment: Hardy at Farmington Hills Speedy will take good care of you. He been our Service professional since 2010.
Name: B**** B***
Date: 2014-05-02 23:15:43
Rating: 5
Comment: 43375 Van Dyke AvenueSterling Heights, MI 48314After shopping around to several repair facilities to get my front brakes prepared, I ended up at Speedy @ 43375 Van Dyke Avenue Sterling Heights, MI 48314 with an assumption of hearing the usual “cha-ching” cheer, but to my surprise, it was a pleasure to do business with these guys. The guy at the front desk was very knowledgeable and professional (no riff-raff!), and I felt very comfortable with them working on my car. Not only did they blow me away with a great price, but they were honest! The first day I came in, they gave me a free brake inspection even though they had a ton of cars to work on. They didn’t take my car in and promise to have it ready for me to get to work on time like most repair shops do, and you end up missing work because the mechanic calls at the last minute and says they’ll have to keep your car overnight; they were honest, and told me to bring it back the next day. The next day I brought my car in, and as promised, they repaired my car in plenty of time for me to be at work that evening. They did an awesome job on my brakes, and I’ll definitely be returning if any more repairs are needed on my car. Thanks guys! Keep up the great work!
Name: C******* C***
Date: 2014-05-02 14:50:00
Rating: 5
Comment: Speedy on Ford and haggarty road in Canton has been serving me over 10 years. They always check parts when I do an oil change. My 2006 car has been trouble free because of the work they provided to it during these oil change times. Thanks.
Name: D**** B*****
Date: 2014-05-02 00:09:27
Rating: 5
Comment: Its always a good experience when taking my car to the Speedy Auto Service at Van Dyke and Riverland in Sterling Heights. Ive gone there for many years for an oil change and the people are always friendly and courteous. Youre always willing to go above and beyond my expectations. Thanks for the great service!!!
Name: s****** z****
Date: 2014-05-01 19:53:00
Rating: 4
Comment: I regularly visited Speedy Auto Service in 4060 Washtenaw Ave, Ann Arbor for my car problems. Generally, I am satisfied with the service in term of quality and friendly attitude.However, two years ago, I had a problem when I fixed the power steering system in my 2001 Ford Taurus. They failed to fix it first time, and I had to go the shop 2nd time and pay extra money.Jianfeng Lu
Name: L*** G*****
Date: 2014-05-01 19:12:22
Rating: 4
Comment: Speedy in Farmington Hills is excellent! They have great service and customer service! I have been going there for over 10 yrs!Thanks guy!Lisa Glazer
Name: s**** p
Date: 2014-04-18 18:04:45
Rating: 5
Comment: I always go to speedy for my BMW repairsI was at their location in Northville and met Josh who was visiting the service center who helped the other technician locate the brake fluid panel in my 525 xiHe went an extra mile to make sure the job is done and that all future repairs will be handled with the same enthusiasm and professionalismThese guys really know a lot about keeping the customers happy.Highly recommended for all foreign and domestic brands
Name: J*** R*****
Date: 2014-03-29 19:15:37
Rating: 4
Comment: Always receive great service at Speedy Auto Shop in Ann Arbor! You can wait on your car to get repaired and eat at KFC right next door!;-)
Name: A*** T*****
Date: 2014-02-01 16:52:39
Rating: 5
Comment: I have been using Speedy as my primary mechanic since January 2011. In this time I have found them to be quick, inexpensive, honest, and thorough in meeting all my auto repair needs. In one particular situation, they were able to diagnose and repair a chronic problem with my Corolla that two other shops had been unable to even diagnose correctly. They not only fixed the acute issue, but made preemptive repairs to prevent a recurrence in the future without additional expense. I cannot recommend them highly enough.
Name: T**** P****
Date: 2014-01-24 16:46:51
Rating: 5
Comment: They were so nice when I brought my car in. After they looked at it, one of the mechanics walked me through each thing that was wrong and what it would take to fix it. He answered all of my questions completely. Its one of the first times Ive ever felt like the mechanic cared if I understood what was actually wrong with my car. For the laundry list of things that needed to be fixed I thought the price tag was reasonable as well.
Name: B*** H
Date: 2013-11-29 22:59:33
Rating: 5
Comment: This Speedy location provides the best quality service I have come by, even compared to the GM dealership. They are very knowledgeable, honest, and provide quick service whenever I need. I always return for any needs for all my vehicles, and especially the sound advice from their manager.
Name: R******* S*******
Date: 2013-11-19 18:40:35
Rating: 5
Comment: Ive been going to Speedy with my 1990 Accord for 5 years now. With how old my car is, it frequently needs repairs and maintenance. Speedy Ann Arbor East has never disappointed me with their quick service and reliable repairs. Thanks guys!
Name: S******* S******
Date: 2013-11-12 13:15:06
Rating: 5
Comment: It is hard to find a garage that is both fair in price and competent. Speedy on Washtenaw exceeds in both categories. I have used this location many times over the last decade, and am continually amazed at the consistently high quality of the work and competitiveness of the price. Whatever the car, whatever the issue, these guys give it their all and treat every customer as the most important person in the world at that moment.Recommended without reservation.
Name: a**** c*******
Date: 2013-11-06 19:30:53
Rating: 5
Comment: Great service. Lowest synthetic oil change pricing I have found in ann arbor area. Another shop did not put my oil filter on correctly and they fixed It for free. They are also honest about which services are really necessary
Name: H******* C*******
Date: 2013-10-05 14:48:11
Rating: 5
Comment: Ive brought my car in for several reasons in the past to include electrical, battery, and wiper motor issues. Theyve always been a great help and when the job was too simple for them they refused to charge me. They dont operate in a manner where they are motivated by the buck, but rather provide excellent customer service to get you back on the road as quickly and as afford-ably as possible. Their work never needs later correction either. Im grateful I found them.
Name: J*** W***
Date: 2013-08-02 13:26:10
Rating: 5
Comment: I own a 1998 Isuzu Trooper, this car has an Intake Manifold Gasket problem, it has to be replaced every other year and the repair usually costs more than $300. When I moveed to Ann Arbor to have my graduate study, I brought my car to Speedy Auto Service located at 4060 Washtenaw Ave., Ann Arbor, MI and told the service people that I had to repair this type of problem every other year and it was very frustrating. The service people helped me to find a special part to replace. The problem is gone since then. I really appreciate the great service of Speedy Auto Service located at 4060 Washtenaw Ave., Ann Arbor, MI. The job is awesome.
Name: L****** W****
Date: 2013-07-25 17:38:41
Rating: 5
Comment: I have been in Michigan for 11 years. I am originally from Missouri. I came to Michigan to go to school at Eastern Michigan University. As a women, it is very hard to find an auto care establishment that you can trust and feel confident that you arent been taken for a fool. I will be the first to say that I know absolutely nothing about cars, other than where to put the gas at and some fluids. But, for 11 years, I have taken both my vehicles to Speedys. I used to own a 626 Madza and now I own a Nissan Pathfinder. The staff are friendly, knowledgeable, and very honest in the pricing and maintenance of my vehicle. I never feel the need to question them and I am always satisfied with their work. They are prompt, professional, and affordable. I will continue to take my vehicle to them for the life of the SUV.
Name: D** H
Date: 2013-07-12 22:25:14
Rating: 5
Comment: They are very trustworthy! I have been taking my car there for years, and I have never had any problems with them! I would definitely recommend their services!
Name: P****** D***
Date: 2013-04-23 20:23:04
Rating: 5
Comment: Moved to Ann Arbor 2 years ago and had the good fortune of finding these guys right down the street. Finding a decent mechanic is a notoriously tricky thing but these guys are honest, professional, and polite...and they do good work. Especial props to Roger, the service manager, whos probably the friendliest mechanic Ive ever run into. Hes a straight shooter with a pleasant, respectful demeanor. Great service and no BS? Its enough to keep me coming back.
Name: H**** E****
Date: 2013-01-08 19:39:36
Rating: 5
Comment: These guys are honest and they do their job very well. They give detailed information about the required repair and they dont do any single thing to your car without getting your confirmation. I was very pleased from the service I got and strongly recommend to get service from them.
Name: S****** C*******
Date: 2012-04-20 15:36:36
Rating: 5
Comment: They are not always Speedy but they try to be fair and honest. Their prices have always been reasonable and they get things done by the time they promise. Good business.
Name: q* g***
Date: 2011-07-13 15:42:42
Rating: 5
Comment: Speedy Auto, the service is spectacular and great. Staffs are nice and considerate, they explain the problems and the necessity and urgency to fix them. Staffs are friendly and real hard working in Speedy Auto. I trust and rely on them. Residents of the area do too. People keep coming for service. The job is always done fast and neat. First come first serve base avoids the trouble of making reservation in advance. Price is affordable and reasonable. Nice location with walking distances to multiple nice restaurants too.
Name: C**** H******
Date: 2009-10-09 01:01:03
Rating: 5
Comment: I went in today to have them diagnose my excessive tire wear and suspension clunk. They identified the loose sway bar ball joint, replaced it, and aligned all 4 of my wheels in 1.5 hours for $170. Im not sure how much other places would charge for similar service, but I found them friendly and informative, and my car is happy.
×
Name: R***** D*****
Date: 2024-02-07 20:17:17
Rating: 5
Comment: This center does excellent work at fair prices. Its very conveniently located on a main bus line, which I used after dropping off my car and then returning to pick it up after the work was completed. Employee Curt scheduled my appointment, checked me in and was very courteous and diligent about keeping me informed on the progress of my repair job, which was complicated.