Monro Auto Service and Tire Centers

category: Tire shop, Auto repair shop, Brake shop, Oil change service
address: 1845 N Wayne Rd, Westland, MI 48185, United States
Phone: +1 734-366-1480
worktime:
DayTime
Monday7:30 AM–7 PM
Tuesday7:30 AM–7 PM
Wednesday7:30 AM–7 PM
Thursday7:30 AM–7 PM
Friday7:30 AM–7 PM
Saturday7:30 AM–6 PM
Sunday9 AM–5 PM

site: https://locations.monro.com/mi/westland/1845-north-wayne-rd?
rayting: 4.3
services: Service options: In-store pick-up, In-store shopping,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards,

Auto repair shop near me:

Auto Surgeon Inc | Harper Auto Center | CSN St.Clair Auto | Tuffy Troy Auto Repair | Fenkell Auto, Truck & Trailer Service


Name: s***** m*****************
Date: 2024-02-20 04:45:48
Rating: 5
Comment: Very clean
Name: e**** m*******
Date: 2024-02-14 16:21:00
Rating: 5
Comment: Great service
Name: R**** L*****
Date: 2024-02-08 16:10:24
Rating: 5
Comment: Very professional personable they greeted me as soon as I walked in the door and very educational as I did not know the questions to ask pertaining to tires which I had to replace and their prices are competitive. When I need service again I will definitely go to Monroe
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Name: D***** P****
Date: 2024-01-28 17:00:42
Rating: 5
Comment: Fast, friendly service and very reasonably priced! I ran over a nail and needed my tire replaced and thankfully this location was open on a Sunday. Alyssa and the staff there got me in and out with no problems!
Name: A******
Date: 2024-01-22 16:20:58
Rating: 5
Comment: Good experience & great customer service 👍
Name: C******** L****
Date: 2024-01-06 16:24:52
Rating: 5
Comment: Westland location was Awesome!
Name: C***** K*******
Date: 2023-12-31 18:04:02
Rating: 5
Comment: They saved me over $200! I got two words...hell yeah!
Name: C**** T**********
Date: 2023-12-30 15:29:14
Rating: 5
Comment: Needed a last minute tire patch before a road trip and Monro came through! Quick service and great price. Thanks Kevin and Monro!
Name: K** E*
Date: 2023-11-29 06:21:28
Rating: 5
Comment: I was very happy with the service received here ! Everyone there did their job well, were knowledgeable, and provided quality service without a long wait. They are open on Sunday too !BRAVO ! 👏🏼👍
Name: T*** L***
Date: 2023-11-26 05:31:21
Rating: 5
Comment: Very thorough and courteous. Excellent service. Would do business again
Name: a****** l*****
Date: 2023-11-11 17:51:37
Rating: 5
Comment: They took my call quickly & professionally. They got me in for my flat tire on such short notice very quickly great service all around!
Name: T***** G*****
Date: 2023-10-03 02:48:03
Rating: 5
Comment: They was honest about my car repairs, when the dealership had lied to me.
Name: K** B*****
Date: 2023-08-28 07:03:19
Rating: 5
Comment: They took care of the problem really fast
Name: A*** T******
Date: 2023-07-30 21:11:42
Rating: 5
Comment: I am simply blown away. By the service, yes - it was very efficient, and high quality - but especially by the people. I only caught Kennedy and Jessicas names, but every single person we met today showed kindness and generosity to the point of leaving myself and my family speechless. I couldnt possibly recommend these folks enough and will never hesitate to return if needed.
Name: M* M*
Date: 2023-07-23 18:29:08
Rating: 5
Comment: Great experience! I got a flat tire last night driving on the highway. Was so angry, because my car is brand new, just a year old. My tire wasn’t fixable so had to get a new one. Price wasn’t bad at all! I was expecting more actually. Was able to get me out in a hour, and I have to drive back home to another state today. Can’t even tell it’s a different tire. Can’t remember the name of the man that helped me the whole time, but he was great and funny
Name: A****** F*******
Date: 2023-07-14 18:53:22
Rating: 5
Comment: Friendly and most importantly honest service ! They have definately earned my future business .
Name: C********
Date: 2023-05-28 19:23:43
Rating: 5
Comment: Kyle took my call quickly & professionally. I was in & out within the hour for my flat tire on such short notice, I am eternally grateful to be back on the road safely!
Name: f*******
Date: 2023-04-29 09:18:26
Rating: 4
Comment: I always appreciate it when an auto shop takes measures to keep the car clean such as placing a plastic on the chair or placing a paper mat. Monro unlike the Midas across are okay with installing a used tire (of course with the criteria of having enough tread). My one and only issue was that one of my lug nuts lost its cap and I believe thats very likely due to overtightening. I had my tire mounted and balanced at an affordable price.
Name: H***** D***
Date: 2023-04-25 23:23:04
Rating: 5
Comment: Mike was super helpful with a tire issue I was having. Ill be back.
Name: J** M********
Date: 2023-04-03 12:08:05
Rating: 5
Comment: Monro Tire is the only place we trust with our vehicles. When the dealership told us we needed a new tire, Monro was able to repair it instead of paying hundred of dollars. We are so lucky to have a place to take our cars that is local. Thank you Monro for always going above and beyond!
Name: E***** W*******
Date: 2023-02-27 14:51:01
Rating: 5
Comment: Great place to go to I highly recommend. See mike for your repair.
Name: A**** P*****
Date: 2023-02-05 18:03:56
Rating: 5
Comment: The team is really honest and genuine. Recommend for everyone.
Name: Z****** B******
Date: 2023-01-12 17:24:41
Rating: 5
Comment: Amazing service from start to finish. Fixed and repaired the problem with my car in less than an hour. Dealerships all around the area said it would take 1-2 days for diagnostics and another 3-5 days to fix. Monro guys lifted the car, found the problem instantly, and fixed it for a fair price.
Name: s**** y****
Date: 2022-12-10 15:40:49
Rating: 5
Comment: Monroe really helped my friend out who had some terrible work done by another shop. Fair pricing and good people
Name: K*** H***
Date: 2022-10-27 18:20:07
Rating: 5
Comment: Monro Auto Service came in the clutch with having a tire (265/35R22 XL), in-stock, no one else had one a Sunday morning. I was serviced by Dean. Nice guy! Very understanding and considerate. Enjoyed our conversation.
Name: R******* T*****
Date: 2022-10-18 22:14:58
Rating: 5
Comment: I was in a jam and they got me right in and taken care of. Im so grateful because it was almost closing time! Great customer service and friendly guys.
Name: J*** K
Date: 2022-09-04 17:28:43
Rating: 5
Comment: Open Sunday! Flat tires dont care what day it is!Everyone working here on Sundays deserves a bonus check!
Name: T****** W*******
Date: 2022-08-02 18:13:47
Rating: 5
Comment: Monro representatives are honest and that is a priceless attribute of any auto repair or tire company.
Name: E******** A*****
Date: 2022-05-28 15:26:27
Rating: 5
Comment: Second experience at this shop! I needed my tire fixed on a Saturday. They got me in and out and were very helpful. Recommend!
Name: A** G******
Date: 2022-05-10 15:56:14
Rating: 5
Comment: Had the best experience at monro. I came in to have a rim replaced and they took me right in with no wait. Super fast and friendly service I definitely recommend this business and will continue to use them for all my tire needs
Name: J** F**
Date: 2022-03-30 18:47:01
Rating: 5
Comment: These guys hooked us up. These guys were professional and expedient. Fixed our flat tire and checked all the others and found some other issues. Check these guys out. Thanks fellas.
Name: A******** H******
Date: 2022-03-27 18:23:34
Rating: 5
Comment: Snuck me in on a Sunday when they were slammed and didnt overcharge when they knew I was screwed and absolutely needed a new tire.
Name: M******* M******
Date: 2022-03-27 18:01:28
Rating: 5
Comment: Firstly, if anyone has ever had car issues on a Sunday you know the stress of trying to find somewhere open…let alone a quality place. Monro’s is both those things open on Sunday and quality work. Everyone there was extremely kind and took time out of their day to squeeze us in and fix our tire and made sure we could be on our way back to VA. We are extremely grateful that this team provides such great service.
Name: B*** B***
Date: 2022-03-20 20:50:51
Rating: 5
Comment: Great staff and efficient services, got me in and out without breaking my bank. Highly recommend and will return!!!
Name: M**** L*****
Date: 2022-03-20 17:17:32
Rating: 5
Comment: They were absolutely amazing helping me out today! I brought my car there because it started making an odd noise and my check engine light came on. Apparently when I had gotten my oil change a little over a week ago - there was next to zero oil in my engine when I had left the previous shop… I was not the only person to come from the same oil shop w the same issue. Monro not only took the time to look at my vehicle, hear my concerns but did what they could to solve my problem. I will definitely be taking my vehicle back to Monro for future maintenance!
Name: J*** L****
Date: 2022-03-20 14:49:13
Rating: 5
Comment: Best tire experience Ive ever had. Its Sunday at 9am and this place was open. Greeted at the door by a guy and got my truck in quick. The tech came out, was friendly and knowledgeable and had my flat tire back to normal in 30 minutes. The phones were ringing and the lobby had multiple customers but the guys were perfessional, attentive and quick. These types of employees are hard to come by now a days. Im done with discount and Belle tire. Thanks Monro for getting me back on the road quick.
Name: F****** Y****
Date: 2022-03-08 22:47:53
Rating: 5
Comment: Outstanding services, staff. Fantastic smooth great job.
Name: j*****
Date: 2022-03-05 18:24:52
Rating: 5
Comment: Very satisfied with the work that I’ve had performed here. I’ve had two different vehicles in for front end alignments. Both went well. The workers here are very professional, knowledgeable and helpful. The service was prompt and reasonably priced. Don’t be afraid to give them a try.
Name: A* C L*
Date: 2022-03-04 22:14:24
Rating: 5
Comment: I came to Monro (Westland) for a tire repair and the service was quick and fast. I dealt with a gentleman name Mike who was able to answer any questions that I had to be sure I was back on the road safely. Please check them out for all you tire needs I am glad I did!! Again the service was fast and the staff friendly.
Name: B*** I* T** B**
Date: 2022-03-02 05:59:16
Rating: 5
Comment: Initial repairs were done, but a few other unforeseen issues came up afterward. They were addressed, handled, and inspected by myself and the staff. They handled everything very well. I have been coming to this location since it was Harlow Tire, over a decade ago, and they have always been true, to-the-point, and fair with me. All-in, this will remain my go-to shop.
Name: A***** S*****
Date: 2022-02-22 22:18:11
Rating: 5
Comment: My experience was such a pleasure working with mike and rob ! Will 1000% recommend! Service was fast and easy and they are very friendly!
Name: G*** K*******
Date: 2022-02-02 19:01:58
Rating: 5
Comment: Monro on Lohr Circle in Ann Arbor is the best, most honest vehicle service of my life. New addition Alex was wonderful! As great as Cliff.
Name: A**** S********
Date: 2022-01-13 12:58:46
Rating: 5
Comment: Awesome staff, great service. Won’t take my Vehicles anywhere else.
Name: J**** H*****
Date: 2021-12-21 14:53:38
Rating: 5
Comment: Great service and they helped me when I needed it most. Had a nail in my tire on a Sunday. The tire was not repairable and they ordered a new tire on Sunday at 4:30PM and they had the new tire on my truck the next day at 11AM. Pricing was extremely fair and Im grateful for their service.
Name: T***** G****
Date: 2021-11-30 22:05:24
Rating: 5
Comment: I was here over the weekend for new tires, I dont know much about getting anything for my car but they men up here helped me out. They showed me where I can find the information about my tires and walked me through what they were doing every step of the ways. While replacing my tires for me they noticed my brakes were warn down and needed to be replaced yesterday. They showed took me to the back to show me what they saw and to make the final call. The men here are fast, friendly and efficient. I will recomend this place to everyone going forward.
Name: G**** J****
Date: 2021-11-25 14:42:29
Rating: 5
Comment: Monro Tire is more reasonable and better service. I switched from bell tire to this shop and have been far happier since.
Name: J*** L****
Date: 2021-09-28 15:24:25
Rating: 5
Comment: The techs did a very thorough job. Not only did they replace the tires I needed, they also did an inspection of my truck overall and came to ask me before proceeding with any other fixes. The staff was also very courteous.
Name: M****** K***
Date: 2021-09-21 13:02:29
Rating: 5
Comment: Staff was helpful and friendly. I needed some pretty big repairs and he explained everything to me so I could make the best choices for me and my budget. They worked hard to get my car fixed on a Sunday. Great service at a fair price. The manager gave me several discounts on the repair services to help save me some money. Definitely recommend doing business with these guys!!
Name: k******* m******
Date: 2021-09-03 20:42:03
Rating: 5
Comment: They were very friendly and straightforward, and their pricing is great, they work with you and keep you informed, I will be using them for more service.
Name: A****** M*******
Date: 2021-08-25 22:08:44
Rating: 5
Comment: They are so busy but really did their best and had me in and out as quick as possible. They are terrific there and do good work! I highly recommend them!
Name: T*************
Date: 2021-08-10 22:09:34
Rating: 5
Comment: They did a great job on my car, the price was reasonable and they got it done quickly. Also they gave me a ride to my car. If your looking to have work done on your car, I highly recommend Monroe auto.
Name: C******** E******
Date: 2021-08-07 16:35:41
Rating: 5
Comment: Quick, friendly and affordable! I definitely recommend this place. They have gotten me back on the road twice now when I was in a pinch. The manager is honest and friendly as are his staff. Thanks guys!!
Name: s****** 6**
Date: 2021-08-07 04:24:14
Rating: 5
Comment: They did a great job on my car, they where fast and the cost was fair. Also they gave me a ride from my house to get my car.
Name: S******** S******
Date: 2021-06-30 16:16:14
Rating: 5
Comment: Incredible service! The staff were incredible and quick when it came to checking my tire and patching where the nail was! William was incredibly nice and helpful! My mom and I have come to this place for all our tire issues and we will keep coming back!
Name: M****** D*********
Date: 2021-06-20 21:26:29
Rating: 5
Comment: Had a leak in my tire and couldnt get my lug nuts off they stayed open late to help me out
Name: A***** H*****
Date: 2021-06-08 20:26:02
Rating: 5
Comment: My experience was great. 😊 It wasn’t a easy job but Bill and his team were able to get it done, and save me a little money. Thanks so much!
Name: K******* O******
Date: 2021-05-17 17:20:48
Rating: 5
Comment: Great experience here!!! Bill and bear were very helpful and friendly. Definitely gonna be my only stop for tires on my mustang!!! Hands down best place
Name: a***** c*****
Date: 2021-05-05 17:14:42
Rating: 5
Comment: Highly recommend! I’ve had brakes done, replaced 4 tires and had great service! I was losing air in one of my tires and Bill the manager took care of it immediately. He is helpful, kind and professional and the staff are great! For any future work I will be definitely be coming back here!
Name: H***** W*****
Date: 2021-04-29 14:45:35
Rating: 5
Comment: They’re always so nice when I get my oil changed here! And they always make sure to take great care of my car!
Name: D*** S******
Date: 2021-04-20 00:41:31
Rating: 5
Comment: I m going to try and keep this short and direct. Bill, the manager here, is my hero! We do not live in this area, we (the whole family and 2 dogs) were 2 hours into a 17 hour drive for a two week trip. A rear tire on our F-250 failed (didnt lose air, but was severely damaged and out of balance) causing extreme shaking and bouncing. We exited the highway and looked for a tire store still open after 5 PM on Saturday. First option turned us away saying they close in a few minutes. Bill welcomed us in even though it was 5:45 PM. He diagnosed the problem, and when we explained our travel predicament, he offered to take care of it right then. We chose to replace all 4 tires instead of just the rear (he had the right ones in stock at a really good price. No hard sell or taking advantage of someone in a bind. He asked his guys if they were willing to stay late, and they offered quite cheerfully to help us. They were there more than an hour after the usual closing time. I cant express enough how pleased and grateful we were to be back on the road with what turned out to be a relatively short delay, considering what happened and when.Thank you Bill and staff !! I highly recommend this store.(Sorry, I guess I failed at keeping this short)
Name: A***** R******
Date: 2021-04-17 13:01:30
Rating: 5
Comment: Two visits over the last year for tires and and alignment on one of the cars. Staff was friendly and honest about the time it would take as well as costs up front.I do recommend making an appointment, cant get lucky every time but they got my tire jobs done quickly as a walk in!
Name: j***** h*****
Date: 2020-11-11 00:01:35
Rating: 5
Comment: The westland location employees were awesome! They didnt try to sell me anything that was unneeded. Took care of issue 100%
Name: P****** V****
Date: 2020-10-31 23:52:00
Rating: 5
Comment: Awesome, fast, quality service! Everyone seemed friendly and knowlegable, kind enough to give an explanation of the services provided and what needed to be done. They got me in fast without an appointment, were respectful of my vehicle, did me a solid, and got it back to me quickly in top shape. 1000% recommend.
Name: A**** P******
Date: 2020-10-11 20:29:04
Rating: 5
Comment: Exceptional service! Came here late in the day Sunday hoping to get a tire patched. Not only were they the only tire place open on a Sunday but they stayed a little late just to make sure I got my tire back the same day! On top of that, they gave me a great deal!! Will definitely be returning for my future tire needs!
Name: M**** F*******
Date: 2020-09-27 17:57:06
Rating: 5
Comment: My tire was losing air late on Saturday night and no one else had open hours on a Sunday. Thankfully, Monro did. They were super nice and helpful while the service was also very fast. I was back up and running in no time, highly recommend!
Name: M****** P***
Date: 2020-09-05 19:24:49
Rating: 5
Comment: Very good polite service great staff, in and out low pricesThanks Monroe
Name: s*** h*****
Date: 2020-08-05 14:32:26
Rating: 5
Comment: My grandparents used to own this place, then they sold it to the man. A true testament to the corporate takeover of this country and the death of the American dream. The people are friendly tho
Name: C****** L***
Date: 2020-07-06 19:36:02
Rating: 5
Comment: I love this shop in Westland! The staff is always helpful and polite. Becky is awesome! They always have fair pricing and never try to sell you anything you dont need! Ive always been able to wait while they do repairs and maintenance on my car.
Name: J***** B****
Date: 2020-07-01 19:02:14
Rating: 5
Comment: Love the service Mike the store manager did an awesome job. In and out. Fair prices. And good Mechanics been coming here for a long time brought many cars here never a problem. Will definitely keep coming back. JoAnne Berry
Name: N*** N******
Date: 2020-06-13 23:20:10
Rating: 5
Comment: The red head chick was pretty smart for a girl. Blew my socks off on how much of a help she was. I blew the alternator from too much draw from my speakers but I didn’t know that until she pointed it out. Thanks lady!
Name: X************** 4**
Date: 2020-06-13 13:11:29
Rating: 5
Comment: Went here to get the ole beater fixed up, had an awesome experience talking to the manager alena and she really knows her stuff, and the team members all wore happy faces, would recommend for anyone else looking a for good car shop. 10/10
Name: S***** S****
Date: 2020-06-12 03:47:58
Rating: 5
Comment: So glad I went here! Alena was very sweet and helpful, gave me a great deal I recommend coming here!
Name: a*** d**
Date: 2020-06-11 13:19:50
Rating: 5
Comment: Came here for an oil change and a tire rotation. The service was quick and the price was great. Alena Netschke at the desk was very informative and helpful. 10/10 would recommend
Name: J**** C*******
Date: 2020-06-11 12:37:29
Rating: 5
Comment: Had a great experience here, alena helped me understand what was wrong with my car and fixed it at a awsome price. Highly recommend coming here
Name: R****** B******
Date: 2020-03-20 19:48:22
Rating: 5
Comment: Staff was friendly and easy to communicate with. The service was wonderful for me, they worked with me to get done what was needed for my vehicle and get me back on the road. They kept in contact through process and always asked for approval was a great experience, will come again!
Name: M*** A*** M*****
Date: 2020-02-25 17:19:35
Rating: 5
Comment: Great place to get your car fixed or oil changes. Good prices. Been going here for over 40 years.
Name: G******* W*******
Date: 2020-02-02 17:54:48
Rating: 5
Comment: Had a wonderful experience from initial phone contact to checkout..great customer service!..prices are very reasonable..coming back again..would highly recommend this shop.
Name: M******* C*********
Date: 2020-01-30 20:37:02
Rating: 5
Comment: I work out of my truck. If its not on the road Im not making money. My alternator want bad at 5:30 at night. They had it fixed by 6:45. They are the best!
Name: Q****** J****
Date: 2020-01-27 19:02:33
Rating: 5
Comment: I highly recommend Monroe Auto service. They have great customer service and when I called they made sure that I was informed of all prices before hand. Other brake shops in the area were rude over the phone and service prices could beat Monroe Auto Service. I will definitely be going back there for any work that I might need in the future.
Name: A
Date: 2020-01-07 15:14:23
Rating: 5
Comment: Clean shop, good selection, friendly service. I havent had any issues with any of their work. This is my first stop when I have tire problems.
Name: T*** F*******
Date: 2020-01-07 10:47:03
Rating: 5
Comment: Always great service. Al, Scott, Rebecca always very Kind and professional. Always notified once job is completed and before job starts to explain what is needed. The guys in back do a superb job.
Name: S***** J******
Date: 2019-12-21 00:57:26
Rating: 5
Comment: Great shop! I didnt feel pressured or as though they were taking me for a ride! Will definitely be back next time I need service! Great to see a woman up front working!
Name: b**** s******
Date: 2019-12-20 19:54:20
Rating: 5
Comment: They got my trailblazer in quick.. they have really affordable pricing and the customer service is aces!
Name: K**** F*****
Date: 2019-12-08 20:06:45
Rating: 5
Comment: Great service, honest folks and good prices. They do a nice courtesy safety inspection on the vehicle if youre getting tires. Great work.
Name: J*** J*
Date: 2019-12-04 18:32:27
Rating: 5
Comment: Being a mechanic myself Im wary of taking my car to another shop. But we all get caught off guard at times. Had an issue with a tire and to makes matter worse, it was sunday. With no other way around I took my car to them. They were very honest upfront. Gave me all the information straight up. No dance or bs. Personally the honesty they had beyond surpised me. That being said, Being an auto mechanic myself. Working on my own cars and customer cars. Hearing the quotes given over the phone. Hearing them explain the issues to the customers very clearly and very honestly with no added bs. Id highly recommend this shop to anyone. Their prices are beyond reasonable. They were honest and straightforward. Extremely satisfied
Name: J**** R*****
Date: 2019-11-26 18:13:05
Rating: 5
Comment: Very friendly staff! They were quick with my car and let me know about future problems i might have.
Name: G*** B*****
Date: 2019-11-26 12:12:36
Rating: 5
Comment: Great service, starting with the staff taking your information at the counter. Its worth the drive from Chelsea for piece of mind, knowing my car is in good hands. Highly recommend!!
Name: A** M****
Date: 2019-11-26 00:20:13
Rating: 5
Comment: Ask for Sam aka Hussein. I have to say you can’t get any better from that team, I know a few things and I have a lot friends in the business but I was truly treated fairly. You have my business from here on. Thank you
Name: G*** O****
Date: 2019-11-18 12:50:28
Rating: 5
Comment: I worked with Scott, and he was extremely pleasant and very helpful. He quoted me a price on the phone and when I went in to have 4 new tires put on my car, that was the price. No additions or anything.
Name: L*** H*****
Date: 2019-11-14 23:16:02
Rating: 5
Comment: My Mom and I have had multiple vehicles serviced at the Monro Auto location in Westland, MI. The management & staff are very friendly, knowledgeable, and skilled; they know how to get the job done. They went above & beyond each time they worked on our vehicles. They impressed us. We trust them and highly recommend them!
Name: M*** B*********
Date: 2019-10-12 22:40:44
Rating: 5
Comment: Excellent service and tire prices very honest and helpfull had 4 Goodyear tires put on today highly recommend them .
Name: J***** W***
Date: 2019-10-09 16:50:06
Rating: 5
Comment: Being a female and going to an auto shop, they often make things to be bigger than they are and wanting to do work that is not needed at the moment. The staff were honest, very nice, fair pricing, I was told about other work that is needed, but not pressured to get it done now. I was there for a total of an hour or so. I will be going to Morno on Ford and Wayne for all future repairs and maintenance. Thank you.
Name: E*** A
Date: 2019-10-09 05:41:42
Rating: 5
Comment: Got a great price for 4 set of tires. Called on the phone and for a quote. Honored the price when i arrived. Took care of business and sent me on my way.
Name: D**** T**** J*
Date: 2019-10-03 19:49:39
Rating: 5
Comment: I have already recommended this company to my close friends..and will continue to do so in future!!! Excellent work took me right in on a sunday?? With no hesitation!!! My hats off to Rebecca Salinas & her team of great guys!!...again thank you for your service!!!
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Name: T**** G*****
Date: 2019-09-25 22:02:29
Rating: 5
Comment: I was very happy with my decision to take my car to Monro auto. Very professional and went out of their way to help me stay with in my budget to get the most important things fixed on my car today. Giving me some discounts on the service was greatly appreciated. I will be back soon to finish up on some more repairs. Would recommend Monro auto service to anyone that ask. Thanks again for all your help!!
Name: C****** R*********
Date: 2019-09-23 20:58:52
Rating: 5
Comment: I have been to this location multiple times and they have always been very professional and helpful. I have had two of my tires patched for slow leaks and the price was incredibly reasonable. I also had to purchase a brand new tire after getting a flat. They had my tire in stock, price checked the same tire against multiple competitors and undercut all of them on price. They not only installed my new tire, but put the spare tire back into place as well. I was in and out in less than an hour without making an appointment. Would definitely recommend to anyone!
Name: D***** R*****
Date: 2019-08-21 13:44:40
Rating: 5
Comment: To my surprise -On a Sunday they were open, pleasant,fully staffed, ready for business.. they sure helped out of a bind. I would and will go back without a hesitation for any car needs.. thx again monro
Name: A***** B****
Date: 2019-08-19 14:33:52
Rating: 5
Comment: Very Nice gentlmen working. Thank u AL for your prompt service.
Name: R*** G*****
Date: 2019-07-29 11:48:18
Rating: 5
Comment: Great bunch of guys.! Al, Scott and Keith always there to make you happy!
Name: L*** H*******
Date: 2019-07-09 16:29:29
Rating: 5
Comment: They were there for us when the Chevy Suburban dealer in Gatden City was not. They found out information and called us back expeditiously. The dealership told us to call their own parts dept. They could not get to it for 5 days. Monro took the car and completed the work the Same Day. Thank you so much for your hard work and great customer service Monro!!!!
Name: A*** S******
Date: 2019-06-16 16:05:27
Rating: 5
Comment: What a TEAM they have...able to handle everything that comes their way...Al has made a nice shop and his TEAM is very friendly tooooooo...I highly recommend this place... keep up the good work...✌️
Name: u********
Date: 2019-06-14 00:27:00
Rating: 5
Comment: Great, family feel to this place. The guys were very patient and understanding when I had a flat tire, and a tight budget. I didn’t feel pressured or like they were trying to upsell me. Came in, dropped my car off (needed to run some errands), and about 2 hours later, with two new tires and an oil change they called me to let me know it was ready. Definitely recommend this place to anyone in the Westland area!
Name: H*************** 1***
Date: 2019-06-09 19:59:29
Rating: 5
Comment: My friend had a flat tire that turned to be unfixable , so we came to Monro auto shop to buy a new . The guy at the front door was nice and very straight forward, he said he has the tire and its for this price . No side BS that everyone else is doing. His price was good for a new tire , i was ready to negotiate but it wasn’t necessary. I asked for a discount and he took the price down a little. Extremely nice, extremely professional and open on Sundays (no extra weekend fees) . This is my new to go place .Thank you guys
Name: Z***** H******
Date: 2019-06-09 18:50:36
Rating: 5
Comment: Very nice and friendly people, i had a flat tire and they were the only ones open on a sunday and took care of it within 15 mins! also they have great prices with warranty. i definitely recommend them!
Name: M**** W*******
Date: 2019-05-25 20:33:01
Rating: 5
Comment: These guys are the best!!! My family and I take all our vehicles here. They never over charge or suggest anything that isnt nessicary!
Name: J***** G***
Date: 2019-05-17 21:42:31
Rating: 5
Comment: They had great service, I dropped it off in the morning and it was done when I got out . I had a clean quite car with AC for a great price.
Name: S*** L**** S******
Date: 2019-05-15 16:47:03
Rating: 5
Comment: I had a coolant leak on a Saturday night, and was worried about not being able to find a place that was open on Sundays. I happened to be walking by and say Monro was open on Sunday. They were able to get me in quickly, diagnose me with a water pump leak, and repaired within about 2.5 hours. I was impressed by their knowledge and willingness to answer all my questions. I am grateful that they were open, honest and fair in their assessments. Thank you! I will certainly use your services again in the future.
Name: S******** C******
Date: 2019-05-14 22:36:46
Rating: 5
Comment: Hands down my first stop for all my vehicle needs. Keith and the rest of the team are amazing! Accurate and efficient! Highly recommended!
Name: B***** O*****
Date: 2019-05-07 18:37:08
Rating: 5
Comment: I worked with Al to inspect a used car for purchase. Was honest, thorough and timely.
Name: B****** D******
Date: 2019-05-03 20:50:40
Rating: 5
Comment: I love coming here because they take the time to explain to me what is going on with my car and why it needs to be fixed.
Name: K******* H*****
Date: 2019-04-15 19:40:14
Rating: 5
Comment: I Monro Auto Service and Tire Centers will be my go to place for Auto service. I was immediately greeted when I entered and provided with comfortable seating and offered water while my car was serviced. The wait time was very reasonable, my care repair was completed in a timely manner and I was on my way home with peace of mind. This is where I will be going in the future!!!
Name: D****** T*****
Date: 2019-04-13 03:52:12
Rating: 4
Comment: I took my truck in And looked it over suggested a tune up and hope the few codes go away and if not then its something else I just want answers to why its running like this I need this truck running good and I dont have funds to fix allot of the things with me on medical and little money coming in I wish I knew why its acting this way to make it easier on me I need a break..
Name: T***** G*******
Date: 2019-04-11 21:57:56
Rating: 5
Comment: I took my car in for a tire to be inspected for a slow leak and they were friendly for my entire visit. Employees chatted with me in the lobby while I waited and I was in and out in less than 2 hours. I ended up needing a new tire and they gave me a good deal for an inexpensive quality tire. Thanks fellas!
Name: J***** R*****
Date: 2019-04-07 14:21:23
Rating: 5
Comment: Arrived at 9 a.m. to get a tire.car did not get touched until 10 a.m. and the kicker, only me and another customer. Service for tire was great but the wait is ridiculous... 10:30a.m. one tire changed. Tire Stop may not be open on sunday, but they have GREAT customer service and speed for a busy shop. This place is only for an emergency on sunday...the people who work here are nice though...
Name: M************ B***
Date: 2019-03-19 23:56:39
Rating: 4
Comment: I forgot my coupon for an oil change discount. They said dont worry about it. Ive been going to Monro for my last few oil changes. I will say the last time i came, the technician forgot to top-off my fluids. Not a huge deal but it can be vital if they are low and a person comes in that doesnt know much about cars. I personally always check myself. But overall, they are good in my book.
Name: S****** H******
Date: 2019-02-18 16:38:08
Rating: 5
Comment: We always get great service those guys know what they are doing and great fair pricing
Name: B****** H********
Date: 2019-02-17 00:52:20
Rating: 5
Comment: Went here for an oil change today and was very happy with the service. Very nice people, they informed me of other repairs needed and I will be back there to fix them soon. Highly recommend.
Name: M***** W*******
Date: 2019-02-06 18:53:43
Rating: 5
Comment: Anytime I go to Monro it’s always a pleasant experience, Scott and Keith are very knowledgeable, nice and professional. The services are done at a reasonable price. I would highly recommended their services!
Name: B**** E*******
Date: 2019-01-27 16:43:09
Rating: 5
Comment: Got us in and out in no time, on a Sunday! Saved my sons birthday party! I love this shop.
Name: R**** C*****
Date: 2019-01-19 22:01:59
Rating: 5
Comment: Keith, Al, Scott and the rest of the team are awesome! I would recommend them for any service!
Name: z****** s******
Date: 2019-01-17 21:55:25
Rating: 5
Comment: These guys are awesome, I would definitely recommend them to anyone!
Name: K****** Q******
Date: 2019-01-11 17:19:15
Rating: 5
Comment: Friendly, fast, quality work at a fair price. I’ve used their services several times and won’t go anywhere else! They always get me the best price and are honest about what I need. I’ve compared with other local tire stores and Monroe ALWAYS beats it.
Name: R****** S******
Date: 2018-12-31 17:37:19
Rating: 5
Comment: I am a regular customer here and the guys are great! Al, Keith and Scott are always friendly and are great with explaining everything. The mechanics are intelligent and thorough with their inspections as well. I always receive 5 star service from the entire crew. I love that they are open 7 days a week as well. I will never go to any other shop!
Name: S***
Date: 2018-12-16 05:27:30
Rating: 4
Comment: I use to go to the Ferndale location then moved closer to this location. Both have excellent customer service. Brought my truck in and they kept me informed the whole process. Pricing is reasonable and my vehicle was finished in a timely manner. I would recommend this place to anyone in need of car repairs
Name: A*** S*****
Date: 2018-12-12 00:59:40
Rating: 5
Comment: I visited it today when My car tire was flat. I was already late and most of repair centers were closed by 6pm and it was 6.45 pm and I checked repair centers near me and I found this. They close at 7 pm but helped me as last custome. The staff was so polite and helpful and made sure that tire was repaired quickly so that I can reach home with fixed tire. I would definitely recommend this with 5 star.
Name: A**** H******
Date: 2018-12-11 15:30:10
Rating: 5
Comment: True family business. I stopped back by to get something out of my car. It was already half way finished and I caught a worker polishing my parts lol. I thought that was a very nice use of extra time. Taylor was very friendly the first person I spoke with but Al is like the father and the glue of the store. I appreciated their speedy amd precision work. So much that once I picked up my car, I brought another customer for an oil change. I love small family oriented businesses like these ones. If your tired of the impersonal service of the big box names. Try something local, try Monros because they treat you like family!
Name: K**** K***
Date: 2018-11-20 19:44:05
Rating: 5
Comment: Very honest and enjoyable to work with in a timely matter.thank you scott and nate and the other guys.i was so happy with them i sent a pizza and bread up to them
Name: M**** W******
Date: 2018-11-11 00:52:24
Rating: 5
Comment: Walked in to request help on a brake job my husband was doing Huge shout out to Kevin and Keith they went way beyond their duty to help me.. not only did I get exceptional service for something I had no idea if they could help they went out of their way to assist.. Definitely go back again for my back brakes.. Kevin and Keith your a true asset.. thank you
Name: B**** K***
Date: 2018-10-03 18:45:05
Rating: 4
Comment: Great service and the mechanic made a repair to my exhaust system for 60 bucks where as replacing entire thing would have been almost 300 dollars. Great work they were fast and he said repair should be fine and last three to five years. Thank you for saving us money and coming up with a solution to fix for way cheaper. Most of the Big chains said only repair was entire new exhaust system costing over 300 bucks. Monroe muffler on Wayne rd just south of Ford has my business for life.
Name: D**** B*****
Date: 2018-09-25 21:57:12
Rating: 5
Comment: Ive been in for a few issues. Always got top notch customer service. Prices are more than fair. Ive recommended to a few people that reported the same service.
Name: M***** B*****
Date: 2018-08-23 21:25:13
Rating: 5
Comment: I visited today and like always the counter guy was nice,the service was great..I was offered coffee or water,I will be sure to go back..just give them a try,u wont be dissatisfied!!
Name: H****** K
Date: 2018-08-03 13:57:57
Rating: 5
Comment: I absolutely love this place, and recommend them to anyone who loves great service and honest mechanics. I came to them with what I thought was a dead catalytic converter and it ended up being a cheap fix. I also had them put new struts on my front end and I couldnt be happier and definitely went above and beyond. Im here right now getting an oil change and got a great deal thanks to Kevin. Thanks guys for having great customer service and being honest unlike some places.
Name: W****** B*****
Date: 2018-07-29 19:21:54
Rating: 5
Comment: What a great service station...on Sunday, the only place we could find open and they treated us so well. From the men up front to the guys out back, I cant say enough.
Name: E**** H*******
Date: 2018-07-29 19:17:06
Rating: 5
Comment: Amazing placed . We were stranded on a Sunday with 4 hour drive ahead of us . They fixed our vehicle. Affordable . Very friendly staff . Good people .
Name: J**** W*****
Date: 2018-07-25 00:31:16
Rating: 5
Comment: Got tires from them for a good price. Didn’t realize they also do service work! Will be bringing my car there for everything!!!
Name: M**** W**********
Date: 2018-07-24 23:57:28
Rating: 5
Comment: Previously know as Harlow Tire, Monro took over the business and the same great staff is there. Ive been coming to this business since I was 16, and never have been steered wrong. Keith, Al, and Scott are all wonderful guys, and very honest with me about my vehicles. I will go nowhere else.
Name: S**** E**********
Date: 2018-07-13 18:16:34
Rating: 5
Comment: Excellent service and great staff! Gentleman at the counter, Keith, was friendly and very knowledgeable. All the employees really helped me out in a jam! These guys are always so helpful and very fair in pricing. Thanks again! Highly recommended!
Name: D***** B*********
Date: 2018-06-20 20:22:17
Rating: 5
Comment: Great service,the staff has been the same for many years,knowledgeable and loyal to their customers.Hooked me upwith my Weld rims that nobody would touch.ThanksRoadRunner Dan
Name: V******* M
Date: 2018-06-15 12:43:58
Rating: 4
Comment: Their kind and good at what they do. That said I wasnt able to get my car fixed because I couldnt leave it to be fixed. Ground wire meeds found in order for them to fix it.
Name: C**** M*****
Date: 2018-06-13 20:39:25
Rating: 5
Comment: I went there today because my tire was flat. I expected to pay to get a new tire and all these fees. He came out and looked at the tire, and said he could fix it. I was so thankful. It cost me $23!!!!!! The service was extremely helpful.!!!!!!!
Name: A*** B********
Date: 2018-06-05 20:21:06
Rating: 5
Comment: Blew out a tire after hitting a pothole on my way to work early in the morning. The team at Monro replaced the tire and had me on my way in short order. Really appreciated the fast turnaround.
Name: B**** K*******
Date: 2018-05-27 19:05:35
Rating: 5
Comment: Walk in and immediately greater with respect and kindness. Kevin Howard the technician walked me through my vehicle and explained in depth what was going on with my f250 powerstroke. I was told he owned one and he was knowledgeable. Unfortunately had to leave the truck but received a call the very next day saying it was don’t and good to go. I highly recommend mono tire and brakes! Kevin and the crew are a bunch of great guys that are very knowledgeable in anything automotive related! 20/10 would recommend!
Name: S*** W********
Date: 2018-05-13 17:32:52
Rating: 5
Comment: The guys at Monroe are great. The front guys Keith, AL and Scott always help me and do their best to give me a great price. The mechanics are also hard workers and never have had a problem after they have fixed any one of my cars.
Name: M** P****
Date: 2018-05-10 14:45:10
Rating: 5
Comment: Quality work done every time. Doesn’t try to sell you stuff you don’t need. Scott is great !! Everyone is awesome highly recommend. Also quick service thanks guys !
Name: J**** H******
Date: 2018-05-09 23:41:34
Rating: 5
Comment: Great place! The staff is great!👍 Always polite and very helpful.formally known as Harlow tire, now Monro but all the same great guys! Never had a problem here.
Name: F** E*******
Date: 2018-04-20 14:59:51
Rating: 5
Comment: Power was out when I went but they did everything in their power to still take care of my car. Wonderful staff.
Name: R**** C*****
Date: 2018-03-28 22:49:31
Rating: 5
Comment: These guys are great! Always quick, polite, and reasonably priced!
Name: L* O*
Date: 2018-03-07 19:28:44
Rating: 5
Comment: Charged me only 19.99 for oil change and full vehicle inspection. Told me the facts. Wonderful and honest people.
Name: O*** H******
Date: 2018-02-23 21:25:17
Rating: 5
Comment: Allowed me to ship a tire from tire rack. Queued my car up and let me leave with my car and come back when it was close to my turn. Would do business again.
Name: R*** G****
Date: 2017-11-03 15:53:23
Rating: 5
Comment: Took good care of my girlfriends car when the water pump went bad, taking it back here for any further problems!
Name: G****** B******
Date: 2017-10-30 17:19:28
Rating: 5
Comment: Ive been thoroughly impressed with servicing my Chevy at Monro Muffler Brake & Service center in Westland, MI. Excellent customer service, quick turn-over time, expert knowledge from technicians, and information provided for preventative maintenance all made for a wonderful car care experience. I highly recommend their services!
Name: J**** D*
Date: 2017-09-06 21:30:26
Rating: 5
Comment: Great service and quick. they were open labor day and I needed a new water pump that day
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