Midas

category: Auto repair shop, Auto air conditioning service, Auto electrical service, Brake shop, Car battery store, Car repair and maintenance service, Transmission shop, Truck repair shop
address: 26005 Plymouth Rd, Redford Charter Twp, MI 48239, United States
Phone: +1 313-998-8135
worktime:
DayTime
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM
Saturday8 AM–5 PM
SundayClosed

site: https://www.midas.com/store/mi/redford/26005-plymouth-rd-48239?shopnum=6259
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Auto repair shop near me:

Elite Tire & Auto Care | Midas | Tuffy Troy Auto Repair | Redford Auto Repair | Car Doc


Name: J**** G****
Date: 2024-02-12 23:21:36
Rating: 5
Comment: After communicating with two dealerships and another car care competitor, I found total satisfaction with this Midas.Mike the Service Manager was very helpful, pleasant, professional and accommodating. I have already referred two people for their car care needs.Joy
Name: D***** M*****
Date: 2024-02-10 21:25:30
Rating: 5
Comment: Awesome location,fast service and provide everything you need for your vehicle! 👍
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Name: T***
Date: 2024-02-07 16:29:15
Rating: 5
Comment: Brought car in for some loss of power and had it identified under an hour, even helped with some other things to have fixed, finished the job in a day! Mike was extremely helpful and the rest of the team was too. Thank you!
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Name: K* P****
Date: 2024-02-04 01:20:10
Rating: 5
Comment: Excellent customer service! I had an oil change, tires rotated and balanced, new rear brakes and new front struts. I feel a lot safer while driving. Thank you!
Name: S******* F****
Date: 2024-01-30 16:37:04
Rating: 5
Comment: It was very quick and easy to get my car fixed. I dropped the car off by 11:30 and I picked my car up by 4:30. Diagnosis, getting the car fixed and payment was all completed during this time. I would recommend.
Name: K***** W*******
Date: 2024-01-27 14:29:51
Rating: 5
Comment: Guys did an awesome job. Nice, friendly service. Very professional and quick.
Name: S*****
Date: 2024-01-22 15:37:10
Rating: 5
Comment: Gave me quick and effective service! Much appreciated!
Name: A*** T********
Date: 2024-01-21 18:35:59
Rating: 5
Comment: Very friendly staff, clean and comfortable waiting area. Work was finished in a timely fashion. I will go back when other work is needed on my car.
Name: C****** L**
Date: 2024-01-19 14:54:45
Rating: 5
Comment: The customer service was a 10. They were attentive and friendl. The store was clean and cozy.
Name: L***** W*******
Date: 2024-01-16 07:45:18
Rating: 5
Comment: I set a appointment brought my car in and was in and out without missing work. The guys at midas took very good care of me and my car.
Name: J***** C****
Date: 2024-01-15 15:15:15
Rating: 5
Comment: It was Sunday during one of the WORST winters Michigan has seen in quite some time, but that did not impede on the EXCELLENT service this staff provided me. They reassured me that the service on my vehicle would be completed before the end of the business day, and they delivered on that promise! Thank you again to Sarah and the rest of the Midas staff on a job well done!
Name: D***** K****
Date: 2024-01-15 14:12:14
Rating: 5
Comment: Professional and courteous service. I would recommend this Midas to anyone and everyone thank you.
Name: T*** H********
Date: 2024-01-13 17:16:05
Rating: 5
Comment: Great customer service and very thorough evaluation of my car. Mike did a great job explaining the issue and answering my questions. Will definitely be returning for future car care!
Name: b* d***
Date: 2024-01-13 16:49:45
Rating: 5
Comment: Redford Midas were a true Champion for me. They identified my issues and resolved them in a timely manner.. A big thank you to Serah and Ron for helping to to understand the issues and plan of action. Great customer relations, patience and atmosphere of this Midas location. Kudos
Name: D**** f**
Date: 2024-01-06 14:05:25
Rating: 5
Comment: Everyone treated me well and made sure car was fixed before I left
Name: T*** E*******
Date: 2024-01-05 16:28:08
Rating: 5
Comment: They did a excellent job. I would rack mean people to go there. They have great service there.
Name: J*** P*****
Date: 2024-01-04 00:06:01
Rating: 4
Comment: Took car in for complete replacement of rear brake parts and replacement of the master cylinder. The team at this Midas store performed the repairs and had my car fixed in 24 hours. The manager was very friendly and helpful and answered whatever questions I had. I will definitely bring my car in again for any exhaust, steering, or brake system repairs. I was a very satisfied customer.
Name: J***** F***********
Date: 2023-12-29 21:47:39
Rating: 5
Comment: Great job on fixing my truck. Runs great!! They were very friendly and professional. Work was done promptly and well. I highly recommend them for auto service.
Name: R** N*****
Date: 2023-12-28 15:58:01
Rating: 5
Comment: Identified problem and fixed immediately. Quick and easy transaction
Name: C***** G*****
Date: 2023-12-27 18:34:35
Rating: 5
Comment: Fast, knowledgeable and super friendlygot me right in on holiday weekend
Name: B** S******
Date: 2023-12-23 14:42:24
Rating: 5
Comment: I appreciate the great service. I have taken two of my work trucks in Midas. I appreciate the honesty and quick service.
Name: D***** M*** M*
Date: 2023-12-22 14:35:24
Rating: 5
Comment: Midas did a great job. The staff is friendly, knowledgeable, and extremely helpful. The location is clean! I will definitely visit for auto repair needs and routine maintenance!
Name: A****** S**********
Date: 2023-12-19 15:54:18
Rating: 5
Comment: I Went to My Midas Redford and had my vehicles shocks, struts and sway bar replaced. They got me riding high again. Thank you Midas Redford location
Name: J** K***
Date: 2023-12-16 18:22:55
Rating: 5
Comment: Great customer service from Sarah. Great mechanic work from Steve
Name: S**** S*******
Date: 2023-12-14 14:07:16
Rating: 5
Comment: The best repair place ever! I was in && out super quick and am always greeted promptly & pleasantly!
Name: M****** L******
Date: 2023-12-13 21:53:18
Rating: 5
Comment: They did a great job on my car ! I really appreciate their kindness and professionalism.
Name: B***************
Date: 2023-12-12 15:12:39
Rating: 5
Comment: Sam and Sarah were a Great Help and very knowledgeable. They really did their all to explain and help me get my car fixed in an efficient amount of time.
Name: G*** C*****
Date: 2023-12-05 22:27:53
Rating: 5
Comment: The service was fast and the staff was very friendly and helpful.
Name: K******* C
Date: 2023-12-04 23:26:13
Rating: 5
Comment: Always great service and prices !!
Name: J****** T*****
Date: 2023-12-04 16:21:37
Rating: 5
Comment: Great customer service! Very communicative staff and answered all of my questions. I got 4 new tires and they’re perfect. Will definitely be coming back!
Name: A***** D******
Date: 2023-11-27 14:26:42
Rating: 5
Comment: They took care of me and was able to get me home made sure everything was working properly and was friendly
Name: j****** m f****
Date: 2023-11-25 16:24:18
Rating: 5
Comment: Ive always brought my vehicles here...They do Great work....and Sam is Awesome 💯😎☺️❤️
Name: H***** L****
Date: 2023-11-25 15:35:35
Rating: 4
Comment: The work was good and they check my vehicle over all and told me other things i have to address nice job.
Name: e**** h*****
Date: 2023-11-20 16:13:33
Rating: 5
Comment: Great service I was in and out..
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Name: S****** T
Date: 2023-11-15 14:20:40
Rating: 5
Comment: Great, fast and quick service. They were very polite and answered all my questions.
Name: M*** S******
Date: 2023-11-05 16:38:58
Rating: 5
Comment: Great place. Very helpful, friendly and most importantly honest and fair.
Name: J****** M*****
Date: 2023-11-01 21:05:25
Rating: 5
Comment: Professional and prompt service. I havent had any issues with the work theyve done.
Name: M****** m****
Date: 2023-11-01 13:28:34
Rating: 5
Comment: Service was excellent and Mike made sure everything went well and Bill did a follow up to make sure everything was still in tact
Name: J***** V** O******
Date: 2023-10-20 14:22:06
Rating: 5
Comment: Midas is my go-to Car Care Service provider. Excellent customer service and quality of work at its best!I will definitely recommend them to anyone based on my experience.Awesome job guys!!!
Name: T***** M****
Date: 2023-10-16 22:24:25
Rating: 5
Comment: Very pleased with the work I received. They were quick and professional.
Name: A****
Date: 2023-10-16 15:02:33
Rating: 5
Comment: The team at Midas worked fast to get my wife back on the road after she had gotten a flat on the freeway. AAA towed our vehicle there. I called beforehand to let them know our vehicle was being towed in. They set up a workorder and after she got there, within an hour she was back on the road. I appreciate them making this stressful situation, not so stressful.
Name: G****** E***********
Date: 2023-10-11 17:17:36
Rating: 5
Comment: The team at Midas in Redford were very helpful and informative about the plan to fix my wife’s car. They offered a military service discount 👍🏾👍🏾. Repairs were completed the same day.Thanks
Name: L*** B****
Date: 2023-10-06 16:47:32
Rating: 5
Comment: Great communication, loved the timing of getting my truck fixed it was super fast , definitely recommend
Name: 3**************
Date: 2023-10-02 16:02:14
Rating: 5
Comment: I heard of the Midas shop through theAAA Roadside Assistance Membership Program and am Happy that I now have a reliable shop to work on my vehicles and keep me safely on the road. They are fast and efficient and discounts help a lot with pricing.
Name: d*** h******
Date: 2023-09-25 22:07:52
Rating: 5
Comment: They were very fast and allowed me to leave my car there over the weekend. Sarah was very helpful! Definitely recommend going here
Name: G*** S***
Date: 2023-09-22 14:07:21
Rating: 5
Comment: The problem was diagnosed, and the work was done all in one day. The cost came in lower than the estimate. The staff are friendly and professional.
Name: M****** M**********
Date: 2023-09-21 06:45:23
Rating: 4
Comment: Very fast service, not so good at communicating and keeping you up to speed.
Name: M********* H***
Date: 2023-09-19 10:43:14
Rating: 5
Comment: The satisfaction of being on the road again-within a day-cannot be beat compared to garages that will place you on a wait list for weeks. Thank you for your expediency.
Name: t**
Date: 2023-09-11 13:59:43
Rating: 5
Comment: Everyone from the front staff to the mechanics were great. Car runs great now
Name: J*** K*****
Date: 2023-08-28 14:23:35
Rating: 5
Comment: Great place! Everyone is always very nice, Serah especially. She got me set up and made sure I was comfortable while I waited for my repairs. She helped get my car done quicker so I could go to work without having to get a ride. They are always efficient and take good care of their customers!
Name: J****** P******
Date: 2023-07-19 18:09:09
Rating: 5
Comment: After having multiple very poor experiences with other Midas locations (in 3 different states) within a 5 day span, this Midas really made sure theyd be my last stop for a while. I appreciate their attention to detail and their commitment to getting things done right.
Name: D****** J*
Date: 2023-07-11 23:35:05
Rating: 5
Comment: *Update: I am very pleased with the service I received from Rob Moussawel. My car was driving so terrible that I considered selling it. Thanks to Midas, it’s driving like new!*Old review for previous owners*I had my tires balanced and my AC fixed. Overall, I had a good experience and Ill be back in the future.
Name: M*** H******
Date: 2023-07-08 17:27:56
Rating: 5
Comment: Fast and excellent service! Been going to this location for over 20 years.
Name: S******** H*****
Date: 2023-06-22 14:12:15
Rating: 5
Comment: Rod and Randy really went out of their way to make sure everything my vehicle needed was professionally installed.I would give 10 stars if that was an option here.Highly recommend....and a special thank you to Rob for taking such good care of my vehicle.
Name: N***** B****
Date: 2023-06-15 17:44:22
Rating: 4
Comment: I had service at this Midas location recently and had a positive experience. They had a little issue getting my part through there normal sources, so I had to get the part myself, but they were able to still complete the work that day and they did a good job on the repair. I was satisfied with the final price and would recommend them.
Name: T***** M*****
Date: 2023-06-05 17:28:50
Rating: 5
Comment: Manager Rico and his team are top notch and always go above and beyond for me. I appreciate their great service and getting me in right away to get my air conditioning fixed since it’s getting warm out! Loyal customer for sure! Try them today you will be glad you did.
Name: M****** B*****
Date: 2023-05-21 16:02:43
Rating: 5
Comment: My experience at Midas the customer service was great they was polite and they didnt take long to do the service I really appreciate them all for their help and knowledge on what they was doing
Name: P G*******
Date: 2023-05-17 16:45:10
Rating: 5
Comment: Perfect as always! Still bragging about my free tire rotation. 😊. You always look out for me and I truly appreciate that. Ill be in for an oil change soon. Thanks so much. Have a great day
Name: L****** K******
Date: 2023-05-15 16:45:51
Rating: 5
Comment: I would recommend Midas on Plymouth road in Redford Michigan to everyone. We had great service. Everyone was helpful and friendly and did a great job. I am very happy with the service.
Name: G****** L*******
Date: 2023-05-15 14:30:06
Rating: 5
Comment: Midas displays a commitment to courtesy. They explained the services provided and made sure that they met all of my auto needs. I would recommend this auto team to others.
Name: J** S********
Date: 2023-04-28 00:00:18
Rating: 5
Comment: Very professional and fast! Rico was very helpful getting my vehicle serviced!
Name: H****** M****
Date: 2023-04-27 14:28:47
Rating: 5
Comment: I called first thing in the morning, they were the only one that could fit our sized vehicle in the bay (still a little too big) replaced our break line and fixed the A/C in less than 1 day on a drive in service, on a weekend, did not have an appointment (which of course is always recommended)Amazing, quick, friendly service. I will defenitaly be coming back for my repairs.
Name: J*** R*****
Date: 2023-04-26 22:05:33
Rating: 5
Comment: My vehicle was making an odd noise, The great people here got me in right away, diagnosed the problem. They did a thorough inspection of my vehicle, told me what needed to be fix now and what could wait and then promptly fixed my vehicle and had me back on the road within a matter of a few hours. I know I have definitely found a new service repair mechanic that I will be using from now on. Thank you for all your prompt service and help.
Name: G*** D********
Date: 2023-04-24 16:50:41
Rating: 5
Comment: Rico and his team did an amazing job fixing my car! Ive been here several times when my car is having issues and they fix it in a timely manner. The prices are good compared to the other shops in the area. I recommend this shop to anyone in the area.
Name: D***** B********
Date: 2023-04-18 13:19:46
Rating: 5
Comment: Excellent customer service from the whole team! Rico helped me out tremendously, and got me quickly back on the road.
Name: A***** M******
Date: 2023-04-13 15:34:02
Rating: 5
Comment: This place is great. Ive taken my car here for the last 10 or 11 years, had more things done than I can count and had no complaints. Staff is friendly, attentive, and willing to not only answer your questions but take you to your vehicle, show and prove to you what theyre saying, and come up with an effective solution to get it repaired/replaced. Waiting room is also nice if you have to stick around while your car gets fixed. Cant recommend them enough. Especially the manager Rico, hes the man!
Name: C******* v*******
Date: 2023-04-03 13:17:10
Rating: 5
Comment: I needed some welding done for a custom exhaust setup. They were quick, reasonably priced and the weld is strong without leaks. I’d recommend them.
Name: L*** P******
Date: 2023-03-22 19:27:57
Rating: 5
Comment: Quick and efficient staff was friendly
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Name: G****** B***
Date: 2023-03-20 16:16:43
Rating: 5
Comment: They were able to get me in quickly and the new brakes are wonderful. All of the staff was very friendly.
Name: D** D**
Date: 2023-03-13 20:55:21
Rating: 5
Comment: Rico is the manager, he was at a different location, then he moved to Plymouth location. I continue to come back to Midas because Rico has excellent customer service skills , such as polite, courteous, listen to customer. Most of all, you want your car properly diagnosed and not to stress by keep coming back for the same problem. So Rico is the tea I have stayed with Midas.
Name: N****** S
Date: 2023-03-08 18:31:27
Rating: 5
Comment: Rico and the rest of the staff was very friendly, professional, and helpful they did a full inspection on my vehicle and an oil change they let me know everything that was wrong with my vehicle I would definitely be back.
Name: L****** T*******
Date: 2023-02-13 15:41:43
Rating: 5
Comment: Had a break line leaking the staff and our mechanic Bear very professional and friendly great staff I actually enjoyed speaking with 3 of the staff highly recommend any repairs needed this shop is fair and efficient for any repairs
Name: R****** M*******
Date: 2023-02-03 23:59:31
Rating: 5
Comment: Made sure I had my vehicle back the same day. Good people
Name: R****** N**
Date: 2023-01-30 18:47:22
Rating: 5
Comment: Excellent service. They did so much work on my 2011 Subaru in just 2 days. Now it runs smooth as brand new!
Name: C**** N******
Date: 2023-01-30 11:44:48
Rating: 5
Comment: Great experience with Midas Redford with Ralph and his staff. I got a flat tire and was able to drop off my car right before they closed. They had it fixed for me before I needed to go to work the next day! The staff was friendly, courteous and efficient. I will definitely be going back!
Name: T*** M**
Date: 2023-01-23 19:35:13
Rating: 5
Comment: Did a great job !!! T.J. & Reggie were very very helpful. T.J. was very detailed in telling me what was going on with my vehicle and what needed to be repaired right away to keep me & my family safe on the road. It was a great experience and I will be back !!!👍👍👍👍
Name: K** S********
Date: 2023-01-16 16:15:54
Rating: 5
Comment: I will continue to use Midas for my car repair and mantiance needs. The staff is pleasant and knowledgeable. I had a lot of work to be done and it was completed by the end of the day. Thank you to everyone who helped me.
Name: K*** S*****
Date: 2022-12-31 00:05:08
Rating: 5
Comment: I recently had my starter and battery replaced at Midas in Redford, and I was extremely impressed with the level of service I received. From the moment I called, the staff were friendly, helpful, and professional. They quickly diagnosed the issue and gave me a fair and accurate estimate for the repairs. The work was completed in a timely manner and my car is running great. I would highly recommend this auto shop to anyone in need of car repairs. They truly go above and beyond to ensure their customers are satisfied, even sending me a Lyft so I could pick my car up when it was ready. Five stars!
Name: J******* R*******
Date: 2022-12-26 23:16:25
Rating: 5
Comment: Best service ever. Took car in they diagnosed and fixed same day . Staff very respectful prices great . Won’t go any place else . Highly recommend .
Name: P***
Date: 2022-12-03 21:22:32
Rating: 5
Comment: Great automotive services, friendly staff that operates with integrity. Fair prices.
Name: S*** M******
Date: 2022-11-18 01:25:55
Rating: 5
Comment: First of all 5 stars does not give TJ, Ralph and this business justice. If there was a 20 star it would be 20 stars. First went to the Midas in Livonia, by the way they don’t care and he sent me to this Redford location.When I got to this location met me and talked with me and gave me attention and explained everything to me. What he thought it may be but again said was unsure until they got into it. Called me the next day and told me what it was how much it would cost and explained it all to me. When to go pick it up with my son, my son that has seen some places, even said how progressional they were. Cost was the same across the board from others that couldn’t see me for three days. Will be back if needed and will tell everyone about this place. One other place had similar customer service but they went above and beyond and actually showed they cared about the patrons.
Name: A****** S****
Date: 2022-10-26 16:24:15
Rating: 5
Comment: TJ was very professional and very thorough in the exclamation of the required repair items. We decided to do the brake flush because that was the most important and safety related issue. All in all, great job.
Name: P***** T*****
Date: 2022-10-22 18:17:00
Rating: 5
Comment: My oil change was quick and the staff was friendly and polite.. I spent over a hundred dollars elsewhere but at Midas its very reasonable and affordable... Im going back to get four brand new tires...
Name: E*** A*******
Date: 2022-08-26 14:00:54
Rating: 5
Comment: Excellent customer service ask for Raph or Ryan, the price is fair and the service is excellent. Im confident in the work they do. And they give you good advice on how to repair . I will use them all the time. Also the front and bathroom are neat and organised.Its hard to find places like this in Mi. Midas thank you for the professional service we have in our domain!
Name: C**** H********
Date: 2022-08-08 23:43:20
Rating: 5
Comment: I sincerely appreciated everything they did for me. Their quote came back way too high and they were honest and told what could way, how to get financing, and they helped cheer me up when I clearly was not having a good day. Raphael especially helped me. I hope he remembers the song he was trying to suggest to me, I’d like to take a listen. Also, to the other dude that was helping me, my partner absolutely loved your song suggestions! Thank you both❤️❤️🙏🏻
Name: L**** S***
Date: 2022-08-07 20:04:46
Rating: 4
Comment: They replaced both front struts and aligned the front wheels, but missed a damaged front axle. They fixed that at cost when we brought it back.
Name: i****** a****
Date: 2022-07-28 23:17:56
Rating: 5
Comment: Best guys around. Nobody is genuine and love-able than these guys. All I had to do was let myself be myself and not hold anything back. Best service there is in Redford. When other mechanics say no. Midos and the folks say yes. I felt well taken care of.
Name: m*** r*******
Date: 2022-07-28 19:56:47
Rating: 5
Comment: Very nice, respectful and clean. They got my brakes done very fast. I will go back for any work. Highly recommend.
Name: l***** c******
Date: 2022-07-05 19:38:42
Rating: 5
Comment: They were extremely helpful and polite. The customer service was absolutely fantastic. They replaced my battery quickly. And got me back on the road in no time. Thank you for all of your help. I will most definitely be referring my friends and family to this company.
Name: A***** C***
Date: 2022-06-16 07:35:00
Rating: 5
Comment: I was pleasantly surprised with the quality of my experience at the Redford Midas after struggling for years to find a mechanic I trust in the area. I came to them with a difficult air conditioner problem that ended up taking two visits and several days the second time for them to resolve, but I got daily updates and it was done when I needed it, for the price they promised. Everyone I dealt with was polite and helpful. I’ll bring my vehicle back to them next time I have an issue.
Name: V******* M******
Date: 2022-05-26 21:36:14
Rating: 5
Comment: The team was nice, polite, and helpful. They were able to squeeze me in on a Saturday even though they only had 2 mechanics working. It was a lengthy wait but they had TV and refreshments.
Name: L** B*******
Date: 2022-02-16 00:43:03
Rating: 5
Comment: Came in with a broken turbo booster on a car bought from Carvana less than 2 months ago. The staff was helpful, efficient, and understanding. I had my car back in less than 2 business days! Nick the manager is amazing and tried to cut down my costs as much as possible. Will definitely be going back in the future; this place is a hidden gem!
Name: Z********
Date: 2022-01-20 18:51:43
Rating: 5
Comment: Team was very professional and helpful. I had a lot of issues that needed resolved on my car and they told me each one and repaired the vehicle very quickly. Car runs much better now. Great service and very friendly!
Name: J*** F****
Date: 2022-01-18 00:01:10
Rating: 4
Comment: Ive always had a good customer experience with all the Midas store locations throughout Metro Detroit and the store on Plymouth Rd. is no different. They communicated and informed me of my issues with my vehicle and were willing to work with me.
Name: M***** S********
Date: 2022-01-09 18:05:33
Rating: 5
Comment: My first time visiting this team will not be may last.My car broke down Friday morning. The tow truck driver discovered battery acid on the outside of my battery so he gave me a jump and told me to head directly to Auto Zone. I called AZ but unfortunately they didnt have anyone on staff to install a new battery so I called another service center and got a battery with them. They told me that my dashboard was indicating another issue but they couldnt get me into the schedule that day.I got home and called around only to find everyones schedule full until I called Midas. They told me to come right in and theyd take a look. As soon as I arrived they took my car back to diagnose the issue. The initial diagnosis was a sensor (deep in the engine) and it would take some time to repair.Rather than having me wait at their location, they arranged a free Lyft ride.When they called to tell me that my vehicle was ready, they gave me the great news that their original diagnosis was incorrect and my repair was almost $300 LESS!While I hope I dont continue to have issue with my vehicle, if I do, Im calling AJ and Rob.Fantastic team!Very clean lobby/waiting room. Complimentary refreshments.Free Lyft ride.Same day service.This is a long review. 😃
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Name: B****** T*******
Date: 2021-12-16 20:51:59
Rating: 5
Comment: Friendly service and they did good kob on my car inspection for on oil leak. Turns out not leak. The people who did my oil change at another place did shotty job. They cleaned oil up and explained to me what they did. I was happy with service.
Name: L**** P*****
Date: 2021-11-23 04:02:10
Rating: 5
Comment: Went here in Friday morning after vehicle was losing power car got towed to shop and company repaired vehicle multiple service problems the same day. If your looking for a company who can repair your vehicle this is the place to go very professional and extremely helpful. If you have service problems they can help they offer 3 months same as cash for repairs. Great work thank you.
Name: A** M***
Date: 2021-11-17 14:37:01
Rating: 5
Comment: Redford tire and service had very professional, friendly staff (esp. Mr. Sammy) and very knowledgeable. They had my car in and out in the same day and identified the brakes as cause for concern and also the struts in the front. They also provided transportation for me and my husband to get home and back after the repairs were completed. They might cost a little more than the average auto repair shop but for the service provided and guarantee on their parts it was worth it.
Name: R**** T******
Date: 2021-11-14 16:14:49
Rating: 5
Comment: I needed some new tires since all of them were dry rotted. I also wanted to support my local business and found this place. While tire prices are a little more then say discount tire and a couple other places, they are way more professional and more family friendly orientated then a stiff corporation feeling youll get from other places. The building itself was really nice and clean.The employees were all cool and professional and got tires ordered instantly and installed quick with an alignment a couple days later. Absolutely no complaints and highly recommend getting tires from here if not other work too although I cannot personally vouch for everything else they offer.
Name: E*** B***
Date: 2021-11-13 20:27:14
Rating: 5
Comment: They inspected and replaced my worn brakes same day. The price was fair and well explained. Would definitely recommend.
Name: J***** H***
Date: 2021-11-06 18:33:31
Rating: 5
Comment: They did work on my mothers 2011 Jeep Patriot. I got the jeep back the same day. They were fast and really fair in their pricing will definitely be using them for future auto repairs. Highly recommended.
Name: T****** W****
Date: 2021-10-23 13:37:16
Rating: 5
Comment: I called the business because I needed my headlight replaced, and the gentleman that I had spoke to was very professional and efficient, I would definitely go back, if I needed a repair, he had me in and out in no time!!! Thank you so much for your help guys!!
Name: w********
Date: 2021-10-13 00:51:19
Rating: 5
Comment: I visited this facility based on a friends experience there. She told me They always listen, I thought that was great since I have two vehicles for which Im very aware of their condition. I just needed my four tires balanced after I had another facility replace the Valve Stems. They replaced the valve stems at a great price and informed me of the AAA or Military discounts that they would be able to offer me on other repairs if I needed them in the future. Once they completed my tires, I drove above 4 miles to a store, when I came out of the store and started my car, something electrical happened, and now my ABS and Stabilitrac lights were on. I called them back, thinking how can this be related. Jay told me to come in and they would scan it at no charge and let me know. I brought it back, and they told me wires were rubbing against the boot, and it was a coincidence that it happened right after my departure. They resolved the issue for me, and due to the circumstances, they did it at no charge. I thought it was great that they took me to the car and showed me the problem and then told of their resolution. Its hard to find a Machanic shop that is honest with you due to the privacy they have with your car, and then the bill goes up. Many customers have limited funds and it seems some Machinacs dont consider that when they bring up and over explain extra repairs. Im glad my experience turn out good, I felt positive about it. They did win a new customer with two older vehiches. I would recommend paying them a visit, they work with you to resolve your issue so you understand as paying customer should.
Name: S***** H*****
Date: 2021-10-06 13:49:28
Rating: 5
Comment: Had a great experience with my man Tommy. He knew what he was talking about and took care of me. Clean, laidback, but professional environment! Will definitely be back!
Name: T***** S**********
Date: 2021-10-02 01:25:49
Rating: 5
Comment: Our daughter was traveling and had a flat tire. They are able to get her in and out quickly after a horrible experience at another tire store. They treated her with respect and made sure she was on her way back home quickly and safely. Thank you so much for your service and for being kind. It didn’t go unnoticed and we appreciate it. Highly recommend this business.
Name: J**** C*******
Date: 2021-10-01 16:41:22
Rating: 5
Comment: I unexpectedly got a flat tire minutes away from this establishment. Google referred me to the closest location which I am happy about. Great service and great quality. They helped me with allOf the details of the transaction and service. Very professional and knowledgeable. Will recommend.
Name: O******* A****
Date: 2021-09-30 15:19:19
Rating: 5
Comment: I was afraid to take my car anywhere but my car needed to be fixed and as a woman a lot of these places try to just get you to spend your money instead of just really focusing on the problem at hand but they didn’t treat me like that at Redford Tire & Service. Everybody was real nice , patient , and even taught me a couple things about the vehicle I was driving I didn’t know about. AJ and Andrew are hands down the two best professional people I’ve come across and they made me happy that I took my car into Redford Tire & Service. Look no further take your car to them !!!!!
Name: K*** S*********
Date: 2021-09-25 18:37:40
Rating: 5
Comment: Second time coming staff is always friendly and my car is riding smoothly. I plan to always get work done on my car here .
Name: t** n********
Date: 2021-09-24 20:41:08
Rating: 5
Comment: They were timely and met my needs to get my car back quickly because of business commitments. Replaced my alternator.
Name: A**** L******
Date: 2021-07-07 12:03:35
Rating: 5
Comment: After calling several auto repair shops for 3 days and being told they where backed up, I called Redford Tire& Service 9am on Monday and was scheduled for a wheel alignment in 30 minutes, the front desk guy AJ was great and professional, I will be returning.
Name: A****** A*********
Date: 2021-07-03 00:36:56
Rating: 5
Comment: Mike and team mounted and balanced a set of M&H slicks onto some drag wheels for me. A lot of attention to detail and great service was provided. Very trustworthy business!
Name: m******* r**
Date: 2021-06-18 19:02:26
Rating: 4
Comment: I was very impressed how nice and clean the lobby/customer area and bathroom was. Cleanliness is a HUGE deal to me. Bekki the front desk admin was awesome she took her time to find the proper tires for my vehicle. I knew I was spending a pretty penny and of course wanted more bang for my buck and she took her time to research the right tires for me. The service was done in a timely manner. I will for sure be going back here and I’ll tell anyone who wants to listen that this place was a good place to get auto service and tires.
Name: D*** B****
Date: 2021-06-17 20:31:11
Rating: 5
Comment: Great service! Very communicative on the progress of my car, didn’t have to call multiple times to hear from anyone! Would definitely recommend and return for future service!
Name: A******* J****
Date: 2021-06-12 15:14:39
Rating: 5
Comment: It was my first time going to this business. I took my car in and it was like a one stop shop for me personally but I feel like they quoted me a fair price and the customer service was great.
Name: H**** P*****
Date: 2021-05-18 22:23:06
Rating: 5
Comment: I came in with a battery light on. I had just had a new battery put in the day before. They diagnosed the problem which was the alternator. They I ut a new one in while I waited. They were fast and efficient. While waiting they were very friendly.
Name: H***** J****
Date: 2021-04-27 05:34:01
Rating: 5
Comment: Took my car here to get one of my tires replaced. Turns out another one of them was flat and I hadn’t noticed (my dad always does the maintenance on my car). They fixed it and saved me another flat tire trip back. They even checked the engine to make sure everything was running efficiently ! 10/10 recommend.
Name: A* J**
Date: 2021-04-27 05:15:01
Rating: 5
Comment: Redford tire and service team has the customers best interest at heart. I would definitely recommend all my family and friends to come here for all tire and service needs.
Name: Z***** M***
Date: 2021-04-24 22:18:29
Rating: 5
Comment: My check engine light was on for a while. Every other place I took it to would make it go away for 2 days and then it would pop up again. Once I took my car here, they fixed my car in a timely manner and it’s never popped up since. Amazing customer service skills and prices are very reasonable.
Name: J**** F*****
Date: 2021-04-23 15:18:58
Rating: 5
Comment: Very professional and knowledgeable staff. I was in and out quickly and all my problems were solved promptly. I felt very comfortable with having my car worked on; the staff members did not try to upsell me any products. Overall amazing experience.
Name: D***** P***** J**
Date: 2021-03-16 13:24:12
Rating: 5
Comment: I dont typically do reviews on here, but have yo say great work, friendly staff, and Jim took the time to explain the work that was done, why it needed to be done, and how to avoid problems in the future. Its a good feeling to be able to trust someone with my means of transportation. Definitely recommend them!
Name: D***** E******
Date: 2021-02-15 15:00:45
Rating: 5
Comment: I made an appointment on same day and even though they were busy,they completed my repairs .. excellent service
Name: V**** W****
Date: 2021-01-18 20:10:31
Rating: 5
Comment: I have used Redford Auto for 20 years. They are quality work at affordable prices. I have even recommended them to family.
Name: T**** H***
Date: 2020-12-29 23:21:45
Rating: 5
Comment: Jim at Redford Auto is trust worthy, dependable, and professional. I was referred by my sister who had taken her cars there for quite some time. They will not take advantage of you like other mechanics. I was very pleased with my service.
Name: D*** B****
Date: 2020-12-15 01:50:08
Rating: 5
Comment: Redford auto was recommended by a friend. I was very pleased with professional staff and excellent customer service. Really happy with the fast turnaround and over experience. Look no further for your repair needs.
Name: T***********
Date: 2020-11-25 14:32:22
Rating: 5
Comment: Excellent service at a decent price!!! I’ve only gotten my brakes changed so far (which currently has my car stopping like it’s brand new). I know a few other people that go to this shop and now I see why, will def be returning for future work on my vehicle.
Name: D** D**
Date: 2020-10-05 15:39:50
Rating: 5
Comment: These guys are great , the owner Jim helped me after getting duped into buying a car with a blown head gasket and with so many other problems. Jim educated me as well as got my vehicle right. These guys went above and beyond to help me in a very stressful situation. I wouldn’t go or recommend any other place to work on my vehicle.
Name: C*** M*********
Date: 2020-09-17 20:05:40
Rating: 5
Comment: On September 11, 2020 I took my classic 1985 Camaro IROC Z to Redford Auto to have passenger door hinges replaced. Jim and his team made the repair timely and for a fair price.I will repeat, This is my shop I don’t go anywhere else!This is my shop. I dont go anywhere else.Great work on my 2000 Bonneville SSEiContinues great service.On 9/27/19 a part broke on my Bonneville. I got towed in. Jim and his team got the problem diagnosed and repaired the same day. I couldn’t believe they fixed it that fast. Again! This is my shop! I don’t go anywhere else!
Name: j****
Date: 2020-08-19 16:29:50
Rating: 5
Comment: It took some time but i got my car back working as it should with no new issues and the owner messaged me to check if everything was working well great service
Name: K**** T*****
Date: 2020-08-11 14:15:12
Rating: 5
Comment: Ive been going here for my entire familys auto needs for about 15 years. I would not trust anyone else. Jim and his crew are the best around.
Name: D******* M*****
Date: 2020-08-03 20:37:32
Rating: 5
Comment: Excellent customer service! The day after making emergency repairs to my vehicle, Redford Auto contacted me to ensure my vehicle was running smoothly.
Name: D**** M*****
Date: 2020-08-03 13:08:34
Rating: 5
Comment: Ive been taking my vehicles to Jim for several years now and I know it will be done right the first time. Its hard to find bussinesses with integrity that you can trust.
Name: K*** S**********
Date: 2020-06-24 17:45:44
Rating: 5
Comment: I often used Redford Auto Service Center. They are reliable and professional. I would very much recommend Jim and the team for any repairs you might have.
Name: S**** H***
Date: 2020-06-10 22:20:49
Rating: 5
Comment: I was pleased with the service. Jim was helpful, Honest and Fairly priced. Will be returning for all my auto needs. Highly recommend.
Name: D****** B*****
Date: 2020-06-10 14:01:16
Rating: 5
Comment: To try to find a part to fix my car but couldnt. They did it as quickly as they could so as not to keep my car longer than they had to. Thanks again jim
Name: S***** S*******
Date: 2020-06-08 13:16:13
Rating: 5
Comment: Have used Redford auto for over fifteen years. His diagnosis is always honest trustworthy and the workmanship has alway been excellent.
Name: C**** H******
Date: 2020-05-20 13:17:17
Rating: 5
Comment: Jim and team did an exceptional job repairing both my vehicles. It was a great value and done at the promised time.
Name: B**** T*****
Date: 2020-03-25 01:12:20
Rating: 5
Comment: My check engine light lit up on my 2012 F150. Took it to the Ford dealer where my buddy is a mechanic. It was diagnosed as the timing chain. Said it would take 3-4 weeks just to look at it. I couldn’t wait that long so I drove to an independent and they said it would take 2-3 weeks. Stopped and my parents house and my dad recommended this place. We called up and they said they could take the truck right in and finish the job in a week. I was sold! Dropped the truck off that day. They diagnosed it and confirmed it was the timing chain as well. They kept me informed along the way and gave me a great price. Picked up the truck today (exactly one week like they said) and everything is running smooth! Jim is a straight shooter and I respect that. Great work guys.
Name: R*****
Date: 2020-02-19 14:11:41
Rating: 5
Comment: Jim took great care of my gmc canyon!Was honest and direct and told me exactly what was wrong with my truck.Best of all they got me back on the road!.Highly recommended!
Name: T b*** T
Date: 2020-02-12 21:48:05
Rating: 5
Comment: Great place and great price that is all I can say, Jim and his mechanics are honest and skilled, I will come back if we have any more issues. Thanks Todd and Vicki
Name: J* R*
Date: 2020-02-03 17:25:13
Rating: 5
Comment: Great & Friendly service. The work done came with alerts from the advsor for future consideration and follow up to see if the work done had no problems. Service advisor did not pressure further work to be done. In my experiences with the shop, if there are issues, they were very helpful in the resolution.
Name: K**** B****
Date: 2020-01-08 18:36:19
Rating: 5
Comment: Jim is great to work with , he did restoration on my 1969 Camaro and everything is like it is brand new and original again ...his work is top notch ...thanks again Kevin
Name: Z*** S******
Date: 2020-01-02 22:00:48
Rating: 5
Comment: Wonderful people who let me know of my cars water pump issue when I went to get an oil change. Had it done on a Toyota Avalon and have had no problems since. Would service from again.
Name: O**** H*****
Date: 2019-12-26 21:07:46
Rating: 5
Comment: I had a electrical issues that was draining my battery. Jim and crew found the issues and made the repairs. Jim call me two days later to make sure everything was ok.
Name: D*** P******
Date: 2019-12-26 16:38:01
Rating: 5
Comment: I know I can get work done here reliably and not have to worry afterwards unlike in the past.Had a clock-spring assembly go out in the steering wheel which knocked out the rest of my air bags I came to find out after he told me.Got that taken care of and fixed my brakes and rotors in a day the next time I could get a ride to drop it off before work.
Name: R*** L***
Date: 2019-12-14 14:49:26
Rating: 5
Comment: I brought a car in from Matick Chevy to be inspected before purchase (Make sure if you are looking to buy a car from Matick that its inspected... they are sneaky there!!!)I brought it in with 0 notice and it was inspected quite thoroughly at a fair price.The man at the front counter was a bit grumpy, but they did exactly what I asked them to do in a reasonable amount of time with no notice, which is awesome!
Name: g*** g
Date: 2019-11-27 14:12:20
Rating: 5
Comment: Jim is the best. Drove in from Florida, power window regulator broke and Jim got it fixed the next day so that I could get my butt back to the warmth. Cant thank him enough. Competent and reasonable... what more could you ask for? Give Redford Auto service center a try.
Name: K** T*******
Date: 2019-11-26 14:25:48
Rating: 5
Comment: I’ve been taking my vehicles to Redford auto electric for years. I’ve never had any issues With work done on my vehicles nothing but professional service I highly recommend Redford auto to anybody Needing car service
Name: U***** F*****
Date: 2019-11-25 14:20:32
Rating: 5
Comment: I’ve used his shop multiple times now! As a young women in my early 20s I’m always nervous car repair shops are going to take advantage of my lack of car knowledge, I was happy to find a local shop where the staff is trustworthy and happy to explain things to you in simple terms. The employees also will go way out of their way to help customers out which has been a real lifesaver for me!
Name: M****** J******
Date: 2019-07-31 19:25:04
Rating: 5
Comment: This was our first time going to Redford Auto Center my car needed brakes very very bad and it needed to be somewhere close to home because they were grinding bad. My husband checked out a few places and in his checking he came across Redford Auto and our experience has been absolutely amazing. They fixed our car in a timely manner and they did a great job and even though it was the day after the 4th of July holiday when most businesses are closed the owner made sure someone was there at the shop so that we could get our car. They are very professional & personable we have found a new place to service our car : ) Thank you Redford Auto Center you & your staff rock!! Darrell Johnson
Name: D*** W*****
Date: 2019-07-13 12:07:17
Rating: 5
Comment: Best mechanic in my area, had my truck diagnosed within the day and had it fixed by the next day. Price was fair, Jim saved me from having to buy a new vehicle. I highly recommend this business.
Name: J******* Y*******
Date: 2019-06-19 13:47:22
Rating: 5
Comment: Great experience. Jim is 100% straight shooter... knowledgeable, honest, and direct. No BS. Turnaround times were incredible! Highly recommend.
Name: K** R
Date: 2019-06-06 13:12:39
Rating: 5
Comment: Great place! Took my car right in and had my AC fixed the same day. Jim even stayed late so I could pick up my car.
Name: L** E*******
Date: 2019-04-05 16:10:12
Rating: 5
Comment: Jim is very knowledgeable and is the best place for major repairs like transmissions. Helped me keep my 2009 HHR running to 200,000 miles! Don’t go to the fake Redford Auto places that claim to offer the same level of service.
Name: C******** H***
Date: 2018-12-10 14:31:43
Rating: 5
Comment: Professional and experienced. I have searched many times for a great mechanic whos honest and trustworthy, they fixed my car and was able to tell me exactly what was wrong with it. I will continue to go there.❤
Name: R*** B****
Date: 2018-11-08 00:55:33
Rating: 5
Comment: Great service center. Great at all types of repair. I have been coming here for over Fiffteen years, and work is always preform correct. Thanks Jim and staff for all your help. Keep up the good work. Robb
Name: S**** P***********
Date: 2018-09-04 13:36:41
Rating: 5
Comment: I’ve been going here for years. They are honest fair priced and really look out for me and my family. Jim is great even when I come in and say my car is making a noise. Since I don’t know much about cars Jim helps me out quite a bit and seems to be able to decode what I’m telling him. Thanks for all the good service over the years. Highly recommend.
Name: N***** H*****
Date: 2018-08-27 13:18:42
Rating: 5
Comment: My familys been going here for twenty years and never had occasion to feel disrespected or cheated. I hear people talk about their bad experiences with other places, mechanics jacking up the bill, and I dont get it because Ive only dealt with respectful professionals like Jim.
Name: P**** B***
Date: 2018-08-18 18:13:30
Rating: 5
Comment: Went to see Jim f/an oil change, tire rotation, and AC check. They rotated the tires, *and* reprogrammed the TPMS so it would display correctly. Oil change no problem. They refused to work on AC because it was under Mfg warranty. They did recharge AC at my request, turns out GM has a TSB on it. Ended up costing GM a pretty penny, not me! Thx Jim!
Name: N***** C****
Date: 2018-07-30 14:20:01
Rating: 5
Comment: Brought my car in and could not figure out why the engine was running so rough. Jim got it figured out within 30 minutes and told me what it needed and this was after me having to take my vehicle to three other shops in the area. Thanks guys!
Name: S*********** G*****
Date: 2018-07-03 17:22:23
Rating: 5
Comment: Great service done in a timely manner- price comparable, in fact, even less than other repair shops in the area- would highly recommend
Name: M****** C******
Date: 2018-05-14 01:24:56
Rating: 5
Comment: Great service. Jim did an amazing job on my car for a great price. I would definitely recommend them and use their services again if needed.
Name: D**** L****
Date: 2018-04-24 13:19:58
Rating: 5
Comment: Great service! Knowledgeable and friendly staff. I have taken multiple cars here and never had a problem with the quality of their work. The owner, Jim, goes above and beyond to make sure you are satisfied with the work that has been done.
Name: L*** L***
Date: 2018-04-19 17:11:18
Rating: 5
Comment: Excellent Service. Jim is honest and will only do repairs one way (The Correct Way).My family has a total of 7 vehicles and they all get serviced at Redford Auto Service.
Name: D*** D
Date: 2018-04-14 19:30:12
Rating: 5
Comment: My tailpipe fell off while driving. I immediately went to Redford Auto Repair, spoke to Al, they pulled me in and told me my options. They were able to service my problem, weld my muffler in place, and I was back running again. Go check out Redford Auto Repair.
Name: s******** s
Date: 2018-04-02 15:42:52
Rating: 5
Comment: This was my first time dealing with this business, overall im pretty happy with the service and results. The time and expense were reasonable and idI definitely recommend this shop for your vehicle needs.
Name: A* L***
Date: 2018-01-18 21:03:13
Rating: 5
Comment: Had to have my Subaru towed into Redford Auto Service because my car went into limp mode. Just picked it up from there and I got to say that this car never run this good for me, even after I had the heads, plugs and coils done at a Subaru dealer 85K mile ago. Great response and power and now Im happy.
Name: J*** M***
Date: 2017-06-20 20:02:58
Rating: 5
Comment: I had a problem the few were willing to fix… I drove around to three dealerships before I happen to stop in to Redford automotive for directions. Steve looked at me asked me what the trouble was and then said I will take care of you. I cant say enough about how good of a group these guys are at Redford automotive. They took care of my problem at a reasonable price and are incredibly hospitable. Hassan, Steve keep up the great work. Ladies you can trust these guys ~ very respectful.
Name: P****** W******
Date: 2016-11-21 15:24:27
Rating: 5
Comment: I always get excellent service when I take my car to Redford Auto Repair I highly recommend them to anyone I know that need auto service everyone there is so kind and professional they will always get my service
Name: D**** N****
Date: 2016-06-04 13:54:29
Rating: 5
Comment: Thank you for the fast diagnosis and repair of my car, again. It is great to have an auto place I can still trust. Keep up the good work.
Name: D****
Date: 2014-10-02 09:54:00
Rating: 5
Comment: Redford Auto is consistently reliable and trustworthy. We have dealt with them for about 14 years now and would never trust anyone else with our vehicles.
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