McNeal Automotive, LLC

category: Auto repair shop, Auto air conditioning service, Auto electrical service, Auto tune up service, Brake shop, Mechanic, Oil change service, Radiator repair service, Tire shop, Wheel alignment service
address: 520 E Columbia Ave, Pontiac, MI 48340, United States
Phone: +1 248-857-9696
Monday8 AM–5:30 PM
Tuesday8 AM–5:30 PM
Wednesday8 AM–5:30 PM
Thursday8 AM–5:30 PM
Friday8 AM–5:30 PM

rayting: 4.8
services: From the business: Identifies as Black-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: A****** S******
Date: 2024-02-01 06:55:50
Rating: 5
Comment: Hands down this is the best place around. The customer service at Mcneal Automotive is stellar. If there is a problem there is always a solution at McNeal Automotive. There is no negative always turning them into positives. I’ve never not been pleased the services. Ive never met someone that wants to see you win. That’s the positivity these guys project!

Name: D***** M*************
Date: 2024-01-26 22:00:11
Rating: 5
Comment: Miles and the staff at this location have gone way above and beyond. Theyve been extremely friendly and helped me and every turn. I cant say enough how grateful I am for how much they have helped me. I look forward to doing more business with them in the future

Name: F**** G*************
Date: 2023-12-23 01:26:27
Rating: 5
Comment: Very great customer service! Staff was very polite and prompt with their calls about progress on my car. The total price ended up being less than what they quoted me for and was fixed fast. I got this place recommended to me by other people. Whove had lots of great experiences with them and I will definitely go back if I have any other issues relating to my car
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Name: L******* B*****
Date: 2023-11-28 22:15:28
Rating: 5
Comment: McNeal s was able to repair my auto at a reasonable price and in a reasonable amount of time. GREAT TEAM!!

Name: N******* H*****
Date: 2023-11-19 11:49:14
Rating: 5
Comment: Id give 6 stars if I could! Very impressed with their expertise and professionalism. Very fair!!

Name: T* T*****
Date: 2023-11-14 18:24:17
Rating: 5
Comment: When they discovered the problem with my headlight bulbs, they fixed it & charged me less than $40!

Name: B**** T
Date: 2023-11-12 22:01:24
Rating: 5
Comment: Honest, trustworthy and great service at a good price every time Ive been there. Just a great group of people who I think generally care. You dont see that much anymore.

Name: t* w****
Date: 2023-11-07 19:06:12
Rating: 5
Comment: Very helpful always take my vehicles here great work done very nice kind honest will and ryan and jose are very good people got my brakes done here rotors done i have got will to help me today to wire hanger my exchaust back up very nice of him to do thank u all for your hard work

Name: L* F***** H***
Date: 2023-11-07 12:29:55
Rating: 5
Comment: McNeal is a great place for car repair, oil change etc. A friendly Atmosphere!

Name: G*** V******
Date: 2023-10-30 19:20:54
Rating: 5
Comment: Good service reasonable price

Name: T******
Date: 2023-10-30 12:20:35
Rating: 5
Comment: I had to get diagnostic report on my sister’s car and the service was GREAT!

Name: K***** J****
Date: 2023-10-26 00:55:58
Rating: 5
Comment: Over the past 5 years or so ive taken all 3 of my cars to McNeal Automotive. I was truly satisfied with the work completed on all 3 vehicles. I still have all 3 vehicles and theyre still working just fine today. The customer service has been great on every visit and the waiting time was short for assistance. The prices are a little on the high side, but the care and concern provided is worth every cent. I will definitely keep using this McNeals for my auto repair services needed, and would recommend if youre looking for a trustworthy and dependable car repair shop. Theyve got my vote...THANK YOU TO ALL THE MCNEAL STAFF! Keep up the great work!

Name: G*** N*****
Date: 2023-10-13 16:52:35
Rating: 5
Comment: I stopped in for a problems with my headlights on my jeep, spoke to a young man named will, he had explained he was booked up for a week, and the man actually gave me advice on what might fix it, and it fixed the problem,How many mechanics you know would do that? He has my respect and my business from now on...

Name: d***** f*****
Date: 2023-10-13 00:41:34
Rating: 5
Comment: Great job I am very happy with the results and I would highly recommend this company

Name: J*** A******* E****
Date: 2023-10-03 20:00:26
Rating: 5
Comment: Got my car fix for a day, fast service and very transparent. Time will tell if they do it right. Who knows if its cheap or expensive, they have 2 years parts and labor warranty. No complain.

Name: C**** P*****
Date: 2023-09-29 10:23:19
Rating: 5
Comment: This shop knows what they are doing!Great customer service hands-down-

Name: A****** B******
Date: 2023-09-25 18:26:05
Rating: 5
Comment: Been going to McNeils for years. Will and his staff always been excellent 👍

Name: K*** B***
Date: 2023-09-24 17:41:33
Rating: 5
Comment: I highly recommend this automotive shop... I called and told them what was going on with my vehicle and knew that it was a battery situation... They had me up and running in 30 minutes... Thank you so much for being there, Johnny-on-the-spot...

Name: D****** D*****
Date: 2023-09-24 11:28:34
Rating: 5
Comment: This place always does a great job I have 6 cars that they work on for me highly recommend this service

Name: A***** M****
Date: 2023-09-21 14:13:35
Rating: 5
Comment: %100 positive experience.. I brought them a 2016 Durango that had been poorly repaired after front end collision for an out headlight and engine codes. The Technician Will took lots of pics when taking apart to show me what was going on ordered and picked up supports I needed by the end of day. He even stayed after to make sure I got back on road for the weekend. Told me to pick up a sensor and he would install free after I got it. He even installed the fog lights I brought him with the sensor when I came back. Truly felt like he cared about my Truck.

Name: M****** �****** B*****
Date: 2023-09-20 16:27:19
Rating: 5
Comment: Thank you Myles, Will and Ryan for putting up with me and working on my 2000 GMC Savana. Unfortunately couldnt get it running but Lord knows you did everything u could. I especially appreciate the friendly family atmosphere and walking me through step by step...Also special shoutout to Will who picked me and spent an hour of his time going out of his way to get me a deal on the van at the junkyard. THANKS A half-TON

Name: T** P*****
Date: 2023-09-14 17:17:09
Rating: 5
Comment: The team did a great job on our brakes and rotors. Weve had several repairs done here and they are Fantastic!

Name: n***** s
Date: 2023-09-13 15:29:14
Rating: 5
Comment: The staff did a commendable job of fixing my brakes, and I appreciate the convenience of the drop-off and pick-up service.The only concern I had was the wait time, which was slightly longer than expected. However, once the appointment was booked, the service was completed promptly. I appreciate the efficiency demonstrated by your team in this regard.Overall, I am pleased with the quality of service provided by your company. Thank you for your attention to detail and prompt resolution of the brake issue.

Name: D***** S******
Date: 2023-09-07 20:12:51
Rating: 5
Comment: I experienced very efficient and thorough service ! Same day drop off and pick up! Customer service was top tier! Thank you all!

Name: J**** K****
Date: 2023-09-06 20:55:43
Rating: 5
Comment: I had so many issues going! Myles and the crew there were so amazing and patient! I love and so appreciate ALL the extra efforts they did. I had an extended warranty and they were so thorough and on top of it. I can’t recommend them enough. There customer service is A1.

Name: B**** R******
Date: 2023-09-05 18:41:22
Rating: 5
Comment: Arrived on time and took extra care with my classic.

Name: D***** B*****
Date: 2023-09-01 14:41:26
Rating: 5
Comment: Excellent service! Everyone was friendly and knowledgeable. If you have any car issues use McNeal Complete Auto Repair. You will not be disappointed. The employees explain your issues in everyday language so you will have a complete understanding. Thank you McNeal Complete Auto Repair.

Name: A***** M****
Date: 2023-08-28 14:24:51
Rating: 5
Comment: Myles and Will have been more than helpful! Spoke to them about a classic car that had work done at their shop. Ended up buying the vehicle and had a starter replaced on it. Very knowledgeable, upfront, honest and quick. I plan to keep taking my vehicle back there if I can’t do the work myself. Very much trust these guys and their work after talking and interacting with them a few times. Super impressed and got our car back running!

Name: T P
Date: 2023-08-25 14:29:38
Rating: 5
Comment: The team is always helpful and positive. Extremely good customer service as always!

Name: V***** D
Date: 2023-08-21 13:44:05
Rating: 5
Comment: Fast, friendly & upfront without any up-sell! I recommend them to all my family & friends.

Name: L** D*****
Date: 2023-08-16 15:52:42
Rating: 5
Comment: Great Customer Service, Go the Extra Mile making sure when you drive off the lot your car is working properly,McNeal Is the Best Mechanic in Pontiac for my Family!

Name: G**** V*********
Date: 2023-08-15 23:01:01
Rating: 5
Comment: Best place for all your automotive services.

Name: T**** G********
Date: 2023-08-14 09:37:55
Rating: 5
Comment: They were very honest, polite and helpful I really do appreciate these guys💙 will is a child from god that men runs a very good business he treat his customers like if we were family… god bless this company ❤️

Name: W****** G*****
Date: 2023-08-12 13:36:51
Rating: 5
Comment: Professional friendly explained everything that was wrong and fixed it. Great price I will be returning hopefully not for a long time

Name: J**** L***
Date: 2023-08-03 22:22:04
Rating: 5
Comment: Will and his crew are the best!They’ve kept our wheels on the road for years and years.Just stop in and talk with any one of them .You’ll know right away that you’re in the best of hands .

Name: E****** C
Date: 2023-08-03 21:09:03
Rating: 5
Comment: My experience is that when I take my car to McNeal’s … the repairs are always done right. I took my car in to have the brakes fixed and a wheel alignment. The work was done within a reasonable amount of time, and everything is perfect. McNeal’s is always my first choice for car repair.

Name: S***** W******
Date: 2023-08-03 19:27:33
Rating: 5
Comment: McNeal Automotive is thorough and trustworthy. I dont trust anyone else with my vehicle!

Name: S****** P*****
Date: 2023-08-02 21:52:33
Rating: 5
Comment: It is my privilege to offer the highest praise for McNeal Automotive Repair. Hats off to Jonathan, Will and Myles. These guys are the best.

Name: J***** O*****
Date: 2023-07-27 19:45:25
Rating: 5
Comment: Great service from McNeal Automotive. They take the time to explain what’s going on with the car. Highly recommend.

Name: M****** T*****
Date: 2023-07-24 14:33:16
Rating: 5
Comment: McNeal fixed my thermostat, ac system, and rear suspension and they did a great job. I have taken multiple vehicles to them over the years and they are always professional and do quality work.

Name: D****** G****
Date: 2023-07-19 11:20:06
Rating: 5
Comment: I have had several vehicles serviced at McNeal automotive both foreign and domestic. In all of my experiences Ive found them to be professional and highly competent with every aspect of servicing and maintaining my vehicles at an extremely reasonable price. I am a loyal customer and I highly recommend their services to my family, friends, and to persons seeking quality and professional service for their vehicles.

Name: I***** D********
Date: 2023-07-06 15:53:25
Rating: 5
Comment: I have an older vehicle, H-2! They were helpful in finding parts for my truck. The team is very friendly! Bring your car for CARE!

Name: K**** P******
Date: 2023-07-06 15:47:50
Rating: 5
Comment: Always fix it the right way and always on the first try. McNeal is a family place being run by family people. Great place to get work done, Don’t t pass this place up!!

Name: A***** W********
Date: 2023-07-05 15:48:46
Rating: 5
Comment: Will McNeal and his staff always offers excellent service and is very affordable. He always gives you a good price for services and never tries to take all of your money from you. A very honest place of business. Julio was amazing, too!!

Name: J**** P******
Date: 2023-06-29 19:43:17
Rating: 5
Comment: Great place! Great customer service Julio, Myles, Ryan, and Will McNeal haveGreat guys!, great service!! McNeal make sure you are take care of right. I been dealing with them for about 15yrs. McNeal keep it 💯

Name: J** J******
Date: 2023-06-20 21:23:12
Rating: 5
Comment: These guys are amazing. Been using them for 7 years and never less than a 5 star experience. Last week took in my 2004 car for a check up. Didnt find a problem so no charge! Yeah!! Amazing.

Name: B**** S****
Date: 2023-06-20 01:11:52
Rating: 5
Comment: Professional service, fair prices. Whats not to like. When I need my car repaired, I go to McNeal Automotive!

Name: W***** M****
Date: 2023-06-08 02:47:45
Rating: 5
Comment: Thank you Mr. Will!! I was driving from Atlanta, Ga and my belt and pulley went bad on me. Luckily my dad lives around the corner and instantly referred me to McNeal Automotive!

Name: H**** K*******
Date: 2023-05-18 19:39:00
Rating: 5
Comment: Been a customer and friend/neighbor for over 23 years. They are always friendly and courteous. The work is completed accurately and you are kept informed of the progress. They are very professional. I highly recommend McNeal Automotive.

Name: A******** T*****
Date: 2023-04-26 23:43:47
Rating: 5
Comment: The team was transparent about the work they were doing on the vehicle and why. The technician took the vehicle on the road to confirm the repair was done correctly before returning it. I will be bringing all of my vehicles here

Name: M****** W****
Date: 2023-04-13 21:16:25
Rating: 5
Comment: These guys listened to me and treated me with respect and care. They did a great job getting my Jeep fixed and my family back on the road safely! Thanks guys!!

Name: M****** G*******
Date: 2023-03-28 22:05:58
Rating: 5
Comment: I brought my car in for brakes. I told Myles I thought my brakes were grinding a little. Myles was so friendly and offered to look at my brakes for free. He called me later after they looked at my brakes and told me that I don’t need brakes right now. When I came in to pick up my car Myles showed me exactly how much brake pad I had left with a model brake display he had behind the counter.I truly appreciate Myles honesty and because of that I’m definitely would use them again for any further repairs. Thank you McNeal Automotive.

Name: C******** A*******
Date: 2023-03-26 19:13:48
Rating: 5
Comment: Always fast and professional and cost of repair always explained beforehand no last minute surprises

Name: k**** n
Date: 2023-03-21 19:42:59
Rating: 5
Comment: One of the best automotive diagnostic and repair facilities in Michigan. The ONLY place I take my familys vehicles and the only place I recommend. Will McNeal is a very talented, skilled automotive technician. I wouldnt trust anyone else.

Name: T******** G*****
Date: 2023-03-20 22:44:52
Rating: 5
Comment: When I visit McNeil There always friendly if you half to leave yoyr auto, dont worry they will take you and pick you up when its ready The most important they do good work for good prices.

Name: C****** H******
Date: 2023-03-16 15:33:36
Rating: 5
Comment: My experience at McNeal Automotive is always A1. They go over and beyond what’s typically expected from an auto repair business when addressing your vehicle’s problem .

Name: K***** T*******
Date: 2023-03-15 23:41:35
Rating: 5
Comment: McNeal always makes sure Its done correctly and if not, they make it right. Thanks! My car drives wonderful.

Name: S**** P*****
Date: 2023-03-15 15:51:37
Rating: 4
Comment: Great price helpful In repairs very professional work performed in a timely manner

Name: K****** B*****
Date: 2023-03-15 11:19:42
Rating: 5
Comment: I always have great service here! Best honest shop in Pontiac

Name: M****** R*******
Date: 2023-03-14 18:53:43
Rating: 5
Comment: Good job mcneal auto. Thank you for a job well done. Went to shop a week before Christmas with a serious problem that prevented me from driving my vehicle. I was told to ask for Will. I did and the gentleman at the counter explained he would be with me after cleaning the garage floor. Im thinking the mechanic is cleaning the floor? Well, Will came out looked at my problem and immediately pulled my vehicle in the garage. He worked on my vehicle nonstop, with me the only distraction, until the problem was solved. The charge was fair. I felt blessed by his service and courtesy. It turns out Will is the owner of the business.

Name: C****** E*******
Date: 2023-03-01 00:37:06
Rating: 5
Comment: Very friendly very quick on doing the mounting and balancing of the 4 tires I needed will definitely go back for other repairs

Name: B***** D*****
Date: 2023-02-28 21:41:13
Rating: 5
Comment: If I’m not taking my car to the dealer I’m bringing it to McNeal automotive. I’m confident in their diagnosis and ability to properly repair the problem. Thanks for being so reliable.

Name: R**** R*****
Date: 2023-02-27 21:23:46
Rating: 5
Comment: Gave me an honest assessment of my vehicle with a test drive and a visual assessment and didnt charge me anything. I will definitely do business with them in the future.

Name: B****** G********
Date: 2023-02-23 19:45:37
Rating: 5
Comment: Originally went in because the license plate bolts had rusted and broke off. I had tried everything I could to get the bolts out but was unable. They fixed that and I asked them to look it over (because the car was new to me) and give me an estimate of needed repairs. They did the diagnostics as a courtesy and provided me with a detailed estimate of cost. They let me know which repairs were of safety concern and which ones could be put off, if need be. I took the car in the next morning and had brakes and rotors done. Ended up taking off back the following day and had the ignition cool replaced and oil change. They offer a shuttle service which is a plus. The work is guaranteed and they are honest about the needed work. All-in-all, it was a great experience and I appreciate them.

Name: C****** [***** G****
Date: 2023-02-22 14:41:12
Rating: 5
Comment: McNeal Complete Auto Repair is top notch!I will never take my vehicle to any other mechanics or service station. These guys are excellent at everything they do. They are SUPER honest and so fairly priced. Also, they will NEVER suggest what you don’t need!! I very highly recommend them.

Name: S***** M****
Date: 2023-02-20 22:36:25
Rating: 5
Comment: Im always a satisfied customer.I had a long list starting at my engine brakes, steering wheel to my back hatch. Very happy 😊

Name: K******** E*****
Date: 2023-02-14 02:09:19
Rating: 5
Comment: We have been customers for 2 years and we are very time happy to be there. The service is great, and the stuff is super friendly. They are helping us very time when we need them

Name: K**** W*******
Date: 2023-01-31 03:19:47
Rating: 5
Comment: Great experience they do great work. Very reliable and believe in taking care of customers

Name: M*** W******
Date: 2023-01-27 15:29:30
Rating: 5
Comment: My brakes were grinding metal on metal and Jonas did an AMAZING job with a little extra care on them to save me money down the road. Myles offered exceptional service as well and did it all with a smile on my face. They didnt make me feel like an ignorant woman about cars either and explained things in a way I completely understood. I cannot recommend McNeals enough!

Name: K**** G*****
Date: 2023-01-26 17:03:49
Rating: 5
Comment: I love taking my car here. I know I can trust their advice and my car is running great!!

Name: J****** M
Date: 2023-01-24 21:23:10
Rating: 5
Comment: Recently ordered tires - they arrived quickly and I was in and out in a second. Shout out to Julio and Jonas for making this a great experience!

Name: R*** F***
Date: 2023-01-23 19:41:46
Rating: 5
Comment: Great fast service, very reliable and on point. Even has shuttle service. Take your vehicle there for worry free service!!!

Name: S******* O****
Date: 2023-01-19 16:48:33
Rating: 5
Comment: Great service and professional atmosphere! Miles, Julio and Will will always help you get back on the road as fast as possible. They even helped me get my window fixed! Julio the GOAT!

Name: L***** P******
Date: 2023-01-02 19:23:38
Rating: 5
Comment: I needed a diagnostic check for my vehicle. They determined what my car needed. They referred me to a transmission place. I’m so grateful for their service! Thanks again!

Name: J*** A*****
Date: 2022-12-28 19:15:18
Rating: 5
Comment: They fixed my vehicle fast and efficient. They honored my warranties. Even the warranties on the parts, with no question. I was very happy with the work that was done and the price I payed. I will definitely recommend to my friends and family

Name: P*******
Date: 2022-12-27 15:28:01
Rating: 4
Comment: I always have great service when I go to McNeal Automotive. They make sure they check my concerns and make me feel my automobile is safe to drive.

Name: e********
Date: 2022-12-19 23:06:58
Rating: 5
Comment: Great service, love getting oil changes at McNeal’s - great quality!

Name: K*** S******
Date: 2022-12-13 22:40:43
Rating: 5
Comment: Ive been bringing my trucks to McNeals for years now and am always pleased with their work. The owner, Will has time and time gone out of his way to make sure everything is right for me. More then just a consensus business owner, he truly is a good person. His example to lead resonates with his team. They are all very friendly and quite knowledgeable. Im always confident they will give me a fair price and exceptional service.Kurt StillerLawn Jockeys Professional Outdoor Services LLC

Name: L** �******** M*****
Date: 2022-11-16 13:44:14
Rating: 5
Comment: Everytime there is an issue with my car I dont even think about it, I just come right here. The guys are great, wonderful personalities and excellent servicemen. I also cant express how much I appreciate the drop off and pickup service they offer while your car is getting repaired. And its free! 100/10

Name: C**** C******
Date: 2022-11-13 00:13:30
Rating: 5
Comment: McNeal is my one stop car shop. Honest mechanics, will tell you the best options when it comes to fixing your ride, never disappoints. Will only fix whats broken!!!

Name: E**** T****
Date: 2022-11-11 13:20:29
Rating: 5
Comment: The work completed was done professionally, at a fair price, and on time. My family has taken our cars there for years, and McNeal’s consistently provides excellent service.

Name: R** B***
Date: 2022-11-09 20:51:19
Rating: 5
Comment: McNeals gives you the most meticulous and timely repairs that in my 30 years of experience I haven’t seen matched yet 👍🏽 a down to earth repair shop that gives you the assurance of suburban expectations But only with a better Tab 😹it was So fair a price I literally tipped at more than 25% we just expected to pay so much more.. as I told him that...Thanks McNeals…

Name: M***** K***
Date: 2022-11-03 02:15:55
Rating: 5
Comment: ONLY REASON ITS 5 STARS IS BECAUSE EVERYONE NEEDS THIS WARNING!!! I WOULD NOT RECOMMEND! I got my car fixed here after a car accident and I told them on the phone things that needed to be fixed. They told me they would do a inspection (which I think they did a terrible job). Things I asked for never got looked at. After that first inspection they do another inspection and gave me a whole new price. For example , I told them I needed a oil change because I needed one beforehand and totally missed that part. My radiator hose wasn’t put back on properly. If I didn’t have my step dad check it could of mess my ENGINE up! I would never recommend anyone to go here. Run from this place!!! They did a lazy job for me to have to pay over 1000 for my car.

Name: P*** C****
Date: 2022-10-16 00:03:33
Rating: 5
Comment: Very trust worthy their mechanicsAnd up front counter personal are very much on point and the owner Will always takes the time out to make sure you understand what has to be done to your vehicle and totally satisfied with the work that was

Name: W***** H*****
Date: 2022-10-13 14:12:19
Rating: 5
Comment: I’m super satisfied with the service, they were quick and professional. Definitely coming back next time something breaks!

Name: G***** T*******
Date: 2022-10-12 20:08:08
Rating: 5
Comment: Have been to see Will and Myles for all my car repair needs, always professional and thorough. Highly recommend them.

Name: D******** F*****
Date: 2022-10-02 17:41:22
Rating: 5
Comment: McNeal Auto came highly recommended and did not disappoint.The intake staff are professional & friendly. The mechanics I have to guess are at the top of the craft. I am riding smooth & safe since my repair.

Name: T***** R***
Date: 2022-09-27 21:02:59
Rating: 5
Comment: Whole experience was outstanding!! From beginning checkin to understanding the problem and repair. Cost reasonable too.

Name: M**** C****
Date: 2022-09-27 14:26:23
Rating: 5
Comment: My new repair place! Julio and Miles are knowledgeable and trustworthy. Im so glad I found McNeals.

Name: Y** Z****
Date: 2022-09-21 18:54:06
Rating: 5
Comment: Best repair shop ever. Professional and always gives best suggestions to repair so I don’t need to spend more than needed . I have refereed to my friends and also get positive feedback. It has become my first choice repair place.

Name: P* H*****
Date: 2022-09-21 16:23:57
Rating: 5
Comment: Great place to take your vehicle. They are honest and great workers Thank you. God bless

Name: M** H*****
Date: 2022-09-18 15:52:01
Rating: 5
Comment: Myles was very kind and honest with me. Very professional and affordable, no over charging. I appreciate their service to our community. God bless them all

Name: L**** B*****
Date: 2022-09-13 14:01:25
Rating: 5
Comment: Highly recommended. Ive been coming here for a couple years now and I trust their work. Professional and friendly, you cant beat it.

Name: M** M***
Date: 2022-09-13 00:40:46
Rating: 5
Comment: My car broke-down away from home. I selected McNeal (nearby) based on positive reviews. GREAT SERVICE. They were able to tow to their shop and get it fixed in one day. All employees had clean uniforms on with ASE certificate badges. Thank you!

Name: l***** V**
Date: 2022-07-31 02:32:53
Rating: 5
Comment: I am very pleased with the service given by Mcneal automotive company. They always make sure to be professional and friendly and honest. Mr.Mcneal is especially friendly and a good-hearted man who really cares for his customers. In the short time I was serviced by them, I hold the caringness Mr.Mcneal showed me near to my heart. If I ever have a company of my own, Id want it to have as much integrity and caringness as Mr.Mcneal has cultivated in his business. Also, they provided me a drive to and from wherever I wanted to go while my car was being fixed on with no extra fee. Go to Mcneal Automotive for a mechanic team who cares and a superb job to be done!

Name: A G***** U***
Date: 2022-07-12 09:26:33
Rating: 5
Comment: Have been there a couple of times, the price is reasonable and the staffs are nice. My go-to place for anything relevant to my car.

Name: J***** W*****
Date: 2022-06-29 18:10:54
Rating: 5
Comment: This is the best place in town to get your car checked out and worked on they give you the best and most outstanding service they can give. They take there job a step further to ensure that the customer is well taken care of and that they meet there goals on repairing or maintenance on your vehicle. I highly recommend this place , fair prices and outstanding work. I would rate this place 100 Stars if I could they helped me out so much with my vehicle and I dont take my car no where else but McNeals automotive they really did push the envelope to help me

Name: J**** L****
Date: 2022-06-02 17:21:00
Rating: 5
Comment: I really appreciate McNeal Automotive being fast and efficient! Got me in and out with the best deal possible.!! Will definitely be back for ALL my car needs and recommending to all my friends and family. Thanks guys

Name: R**** R*****
Date: 2022-03-22 21:07:19
Rating: 5
Comment: Had a very great experience with mcneals auto ignition housing broke and they took their time to fix it affordable fast and do great work!

Name: r*** f******
Date: 2022-02-12 01:48:09
Rating: 5
Comment: Very professional ASE certified mechanics did an excellent job I would refer them as a excellent experience. The facility is clean spotless the customer service skills was awesome I will refer them to anyone no matter what make model or year your vehicle .McNeal are very honest and I would go back would recommend anyone to go to mcneal automotive.

Name: P***** M****
Date: 2022-01-15 13:45:25
Rating: 5
Comment: Top of the line ASE certified technicians!! Counter service is amazing; employees are super friendly; the manager, Miles, is above and beyond! And the owner, Will McNeal, always has a smile on his face and ready to make sure that your vehicle is thoroughly fixed

Name: S***** C********
Date: 2021-12-25 09:28:53
Rating: 5
Comment: Didnt have any service performed on my automobile but I did rent a uhaul truck for a move and my experience in that situation was great. The guy never got sick of me and answered all my stupid questions. This is the kind. Of shop I like.. small independent, depends on the quality of the work to continue to bring customers thru the door. He knows bad news spreads way faster than good news.

Name: R****** J******
Date: 2021-11-29 18:27:35
Rating: 5
Comment: Never been to a better automotive shop. McNeal assures that all work is performed above standard and as speedy as possible. They’re reasonably priced and extremely knowledgeable. I would recommend McNeals Automotive 10 out 10 times.

Name: B***** B*****
Date: 2021-11-28 19:56:44
Rating: 5
Comment: This is literally THE only place I will trust with repairing my vehicle besides the dealership and I almost prefer them over a dealer anyway. You can expect a true diagnosis, quality repair, and an honest opinion on whats best for your vehicle. Will is probably the most talented technician Ive ever came across and you can trust him to tell you what your vehicle needs to be safe and what it could use as regular maintenance. Myles is an outstanding service advisor and just as trustworthy. You can count on them actually being concerned for the safety of you and your passengers. McNeal automotive CARES, youre not just a dollar sign at this auto shop.

Name: H*** S*********
Date: 2021-10-18 20:44:30
Rating: 5
Comment: Very kind with me. It was a wait to get fixed since they seem pretty busy but they always would call and keep me in the loop. Prices werent so bad.

Name: E***** S******* M*******
Date: 2021-09-17 16:24:00
Rating: 4
Comment: Loved them. Miles is the scheduler for UHAUL and the shop. Wil McNeal owner and head mechanic. Both super great.

Name: I**************
Date: 2021-08-30 21:33:37
Rating: 5
Comment: I highly recommend this auto shop! Great workers and great customer service. If you need anything done on your vehicle or even just need an inspection these are the guys to go to!10 out of 10

Name: A***** T******
Date: 2021-08-12 14:37:20
Rating: 5
Comment: Omg these guys are awesome from the front desk to the repair shop these gentlemen know their stuff. Common courtesy professionalism hard work and ethics still exist in this shop. You wont go wrong going here. Honest and reasonable pricing as well I wont be going anywhere else for sure.

Name: d**** n***
Date: 2021-08-10 15:24:32
Rating: 5
Comment: The best around and McNeal Automotive make you feel like family and comfortable as you wait. Love this place and he going to find the problem with your car or truck

Name: A**** L******
Date: 2021-08-08 18:32:20
Rating: 5
Comment: Excellent service. Timely repair. Wonderful communication. Made the unexpected car issue as easy as possible. Myles is fantastic.

Name: a***** m*******
Date: 2021-07-08 13:54:47
Rating: 5
Comment: Mcneals for the win all Im gone say you want to bring yo Kar here you want the service these guys bring the whole staff is superb an customer service n appreciation is beyond belief outside of dealership shop this is the one and only shop I recommended you live 100 miles away get yo car truck brought here these guys here will take care of you and they make you feel secure about your vehicle in their hands cause its worth it being in the care of true mechanics in my opinion like I statee before MCNEALS FOR THE MF WIN!!!!!!

Name: T**** W*******
Date: 2021-02-15 15:47:01
Rating: 5
Comment: I want to thank Will for his professionalism and for his outstanding character. If a situation is not what it is deemed to be hell make it right.McNeals is a standard barrier for how a business is to serve a community. Thanks Will for the outstanding service you provide.

Name: W********* B****
Date: 2021-02-12 22:38:48
Rating: 5
Comment: I’ve been getting my car serviced from McNeal for over 25 years. Him and his staff always go over and beyond with servicing all of my vehicles . Highly recommend!!

Name: M***
Date: 2021-01-29 16:57:37
Rating: 5
Comment: I drove from Kalamazoo Michigan for these guys to work on my truck.These guys did an amazing job on fixing my truck, I took it to them to fix a gas issue and they found the problem that a dealership couldnt find. Excellent service.

Name: A**** C******
Date: 2021-01-22 01:48:54
Rating: 5
Comment: Really good service! They take of your vehicle as if it was their own. Theyre very knowledgeable. They explain what is being done with your car. They never disappoint. Ive have work done on my car twice here.

Name: K****** W*****
Date: 2020-12-18 13:19:12
Rating: 5
Comment: Great service I had a long ongoing electrical problem. They figured out the problem and fixed it and I havent had a issue since, I really appreciate the thorough job they did.

Name: J***** G****
Date: 2020-10-28 12:52:23
Rating: 5
Comment: Please if you have any engine problems with your car go here, they are affordable for anyone, they can quote you on the phone while you are talking to them and they are so professional about it. Such kind great people here nothing but perfect for these guys

Name: S*** M**********
Date: 2020-09-03 16:23:57
Rating: 5
Comment: I was a mechanic for 7 years and developed trust issues towards shops, always do my own work. Needed an alignment done on my car and couldnt get in anywhere on short notice. The guys here got it done quickly and for a great price compared to others. Very honest and trustworthy, would come back anytime.

Name: v******* s*****
Date: 2020-09-03 09:44:56
Rating: 5
Comment: They are very helpful, friendly and highly professional. Due to an urgent request, they waited for me when they where about to close just to help with the mirror replacement. They do not overprice for their service. I would recommend to use their service.

Name: C****** S*****
Date: 2020-08-20 21:20:56
Rating: 5
Comment: Ive been here a few times. The employees are very nice and helpful. They take the time to hear your out rather than jumping to assumptions and the prices are very affordable. If your in the area, go to these guys.

Name: T** B****
Date: 2020-07-31 18:32:21
Rating: 5
Comment: McNeals combines quality work with exceptional customer service. They are willing to go the extra mile to support those in their community.

Name: J* R*****
Date: 2020-07-30 14:00:16
Rating: 5
Comment: McNeal Automotive provides excellent customer service and supreme auto repairs! They are always so professional. They did an excellent job of diagnosing, explaining and fixing my automobile issues. I will definitely be going back for car maintenance and repairs.

Name: S**** T*****
Date: 2020-07-10 18:11:55
Rating: 5
Comment: Oh this place is awesome. I will always take my cars here & recommend this to shop anyone. The prices are amazing, Miles is the nicest guy he’s usually the one who answers the phone. If you’re looking for a great reliable shop with awesome prices & warranties included on their work no extra cost, look no further!!

Name: L******* B****
Date: 2020-05-27 15:28:07
Rating: 5
Comment: I knew this place was a mechanic shop for automobiles. But seeing as the shop was right up the street from me, I just rode my Goped over there to inquire about getting a bracket fabricated. Will McNeal took to the project as soon as he saw it. He took working on my Goped as serious as working any expensive automobiles. Came out with a HEAVY DUTY steel bracket that he fabricated on the fly. It works even better than my last aluminum bracket. Stand up guy, stand up businessman. The cost was the icing on the cake. Beyond REASONABLE PRICE! Thanks again Will! To you and your team. - K.I.T.T

Name: J**** H****
Date: 2020-05-18 18:28:54
Rating: 5
Comment: I took my 2010 Ford Expedition to McNeal Automotive due to the alarm randomly going off at all hours of the day. I worked with Will and he was extremely helpful in identifying the problem. I had been to a Ford dealership previously and they were useless. Within days, McNeal was able to get the part ordered and the repair done. All said, they were very professional and the price was reasonable. Even though I live in the Flint area, I will continue to give my business to McNeal even if it means driving 40 minutes to get there. Highly recommended.

Name: A****** B*****
Date: 2020-04-23 19:05:44
Rating: 5
Comment: I give McNeal Complete Automotive Repair five stars for being right there when you need them the most. My windshield wiper had just went out and the mechanic there put it on for me free as a courtesy. He was so courteous and extremely helpful, that not only will I use his services in the future, but I will recommend him to everyone I encounter who needs a helping hand with their car, truck or other vehicles.Thank You McNeal For Coming To My Rescue When I Needed You The Most, I Shall Never Forget Your Empathy and Compassion. Sincerely, Charles A. Brooks

Name: J*** C*****
Date: 2020-03-24 18:05:58
Rating: 5
Comment: I love McNeals! Awesome service provide. Courtesy quotes on repairs and no pressure to do it. Myles is the best!! Definitely recommend this shop. Very friendly and helpful.

Name: J*** D**
Date: 2020-03-13 21:03:47
Rating: 5
Comment: Ive heard of good reviews from here and after taking my car here several times I can say they do good honest work with a fair price. Ill be recommending anyone else to go to McNeal.

Name: R***** M*******
Date: 2020-02-17 10:37:49
Rating: 5
Comment: Brought my 2003 Silverado (over 350,000 miles) in for a “reduced power mode” condition. Shop replaced a couple ground wires. The next day same thing happened this time also with a check engine light so brought it back. Shop replaced the whole throttle body unit which was the correct fixed and I wasn’t charged a second diagnostic fee. As of now, so far so good! Thanks to Ray and the crew here!! Prompt service and very knowledgeable staff!! Definitely recommended!!

Name: D**** P***
Date: 2020-02-01 02:32:50
Rating: 5
Comment: I couldnt be more impressed with this place. First they offered me a ride home that I never expected after I dropped off my car. Then when I went back they diagnosed my brakes with only 30 minutes until close on a Friday. They ordered the parts and they got there in 15 minutes. Thats faster than Amazon! They put the brakes on and got it done before the weekend. They even showed me wear patterns on my rotors and explained how I can drive to make my brake pads last longer. The price was excellent too. Best. Mechanic. Ever.

Name: J**** L*********
Date: 2019-11-06 16:15:18
Rating: 5
Comment: I have been taking my vehicles to these folks for the last decade or so. They are able to work with you to perform the necessary repairs you need, while advising you of any additional work that you should do. If they determine something is vitally important to fix, they will give you a more than fair estimate and work with you on finding a way to afford additional repairs. Their staff is kind, knowledgeable, patient, and above all else they are HONEST! For those of us who have had negative experiences with predatory mechanics, this place is the complete opposite.If you are experiencing mechanical issues with your vehicle, big or small, have these guys check it out. You wont be disappointed!

Name: C***** F*******
Date: 2019-10-09 22:27:09
Rating: 5
Comment: Very friendly and courteous staff I highly recommend it. Thank you guys!!! my first time needing your services and you exceeded my expectations , Thank You for pointing other problems at the time & for taking care of them. Had it not being for Myles I wouldnt have known there was a recall on my car. Carlos & Myles you were so great !! Guess who is servicing my car next time? 😃

Name: V** G****
Date: 2019-09-27 19:59:43
Rating: 5
Comment: Highly recommended... so I brought in my 1998 Pontiac Trans Sport with a vibration problem. They diagnosed the problem as a failing engine mount and replace it in 4 hours. Great service and very friendly and professional! Especially Darrell Green (Service Advisor). They even drove me to/from home while vehicle being repaired. These guys are great! Thanks again.

Name: l s****
Date: 2019-09-26 20:59:51
Rating: 5
Comment: I Needed some break work done on my car but Icould not drop my car off to some shop overnight as Istill had to get to work until I could get some one to look at it. I live in the detoit area and work in the pontiac area passing by Mcneals daily decided to stop in for quote, so glad I did these guys are very professional from Myles shop manager to Ray auto mechanic. Because of the need to have my car for work and not leave it overnight, Myles suggested inspecting breaks on one day and repairing problem the next day so that I would not be without my vehichle to long. Long story short after the inspection they were able to fix brakes in less than two hours. Very pleased with these guys will definatley use them again. Oh yea the price was right no up charges here.

Name: D**** E**** C***** A** B*****
Date: 2019-09-24 22:34:43
Rating: 5
Comment: I just want to said McNeal staff are friendly and nice. They made me feel like I was part of there family when I was there. I will give them a 10 for there work and I will be getting my car fix from them when I need some work done...I just wanted to say thank you McNeal and Staff for yall time.Debra Nichols

Name: K****** C****
Date: 2019-09-17 01:53:27
Rating: 5
Comment: I called at 10 am when my second vehicle started acting up while my first was already out of commission! I am starting new job on Tuesday and need a vehicle! Myles said they would do their best to get at least one back on road for me! They did better then that and got both of them back on road today!The customer service is top notch, the honest professional gentlemen know their vehicles that is for sure and the prices are so reasonable ! I had work done previously and knew they would be who I called this time in my hour of need! They were like a bunch of knights in shining armor! Their kindness, expertise, great customer service , excellent work ethic and great honest prices will keep me coming back! They treat you like family! Thank you all gentlemen!!

Name: C**** B*****
Date: 2019-08-12 22:26:00
Rating: 5
Comment: These guys seriously know there stuff. Top notch diagnostic ability, awesome customer service. Always worth a shot to avoid the dealership. Helped me out of a jam, Will and his crew are great!

Name: J*** B******
Date: 2019-08-05 14:59:20
Rating: 5
Comment: Wonderful shop! Myles is very nice. Will is an amazing technician. Very thorough. Very friendly.My personal story: I am a bit of an advanced guy. Often Ill do my own work. (Brakes, serpentine+idler, spark plugs, oil.) But, when it came to A/C compressor replacement, I knew I did not have the specialized tools to deal with a pressurized system and check for leaks afterwards. I wanted a great shop.I asked colleagues and looked online, then I called a few places. Everyone was booked solid for 2+ weeks. Michigan summers + roads are brutal. When I called McNeal, I talked to Myles. He said, given my history: What if we evacuate it, let you swap your components, and you bring it back for recharge? Would you be interested in that? We could do that right away if you could bring it in 1st thing in morning. It was perfect for me! (Saved me money, and got my car COLD again faster than any other option too!)(Note: I STRONGLY advise caution. Most not ready to do their own swap. Many places I could have gone wrong. Scratching fittings changing orings. Not doing oil level right. Incorrect torques. Not replacing orings. Not knowing what to do when alternator didnt want to come out. So many things... so please... unless you have your factory service manuals and/or extensive experience, do NOT try to service yourself like me. YouTube does NOT count.)Happy ending detail: Will was VERY thorough. After vacuum and refill... Found a small SMALL leak with the electronic sniffing (a tool I have no reason to own myself) leak detector. Location: condenser high pressure port. Not quite tight enough. Will cinched it down just a little bit, cleaned off with some brake clean. Re-checked. No leak. Then a test drive to check temperature. All set! Super cold. Good to go!Great shop all around. Very busy as a result. Call ahead / plan ahead, if you can. However, they try to do what they can to fit you in. :-)

Name: M*** K******
Date: 2019-07-06 01:21:44
Rating: 5
Comment: I called around a few shops when I was having issues getting my lug nuts off only for them to say they cant see me for several days. I contacted McNeal Auto and they said come right in and we can see what you have going on. I was there in less than 10 minutes and another 10 minutes after that I was walking out with exactly what I needed done. Outstanding service from experienced employees. I look forward to doing business with them in the future and will recommend them to anyone in the area looking for exceptional service at competitive prices.

Name: J****
Date: 2019-06-20 01:13:04
Rating: 5
Comment: I was initially suspect of such an incredibly high rated shop in my search for an AC repair, but after talking to them on the phone, I took my vehicle to them. Now I question who didnt give them the full 5 stars. The shop, technicians, price, courtesy, speed of service, professionalism, attention to detail. From start to finish, they are second to none. Massive thanks. Would gladly use again, and refer fiends or family to without hesitation.

Name: K** C
Date: 2019-05-07 17:14:11
Rating: 5
Comment: Very reasonable and fair pricing. The staff here are awesome, starting from the front desk all the way back to the shop. Theyre dedicated to getting you the best price and getting your car back to you asap. Ive had several repairs done here over the years. No one can beat their prices and fast service.

Name: J******* C*******
Date: 2019-02-15 18:00:49
Rating: 5
Comment: I cant say ENOUGH About MCNEALS AUTO....YEARS AGO I moved to Waterford bought a grand had some exhaust issues ... I called everywhere until I called MCNEALS they talked to me over the phone right away I felt comfortable and at ease he had me bring the cars right away ..... They fixed both my vehicles in a 2 hours window from the time we got there . .. as we waited we were offered water or coffee... Chatted with staff who were also pleasant. ... A year later yesterday... I had a major issue with the new vehicle I bought 3 mechanics nickle and dimed me only because I was told original company I bought it from had to do the work. ... I was fed up and called who I most trusted.. Will over at MCNEALS I dealed with Will and Myles who as always gives there best to there customers.. .I felt like I was at home again safe and sound and secure.. I had no worries.. .once again these amazing men at MCNEALS fixed the problem took there time inspected everything and again did me right .... I love this company ❤️❤️❤️❤️... Never will I go else where. . .Honest hardworking dedicated to excellent customer service. .. Top Notch in my book... I will refer anyone to this Amazing company ... Customer for life!! !!!! Thank You MCNEALS Will And Myles for the amazing service and for even taking the time to wash my car and drop her off for me .... She looked and ran better than ever . ..Words cant express how great ful I am for u... U brought me to tears with your fair prices and looking out for me and also letting me know of the soon up comming repairs Im gonna need also.. . I will be back to have those done .... Keep up the good work. ... U are exceptional I cant ask for better....

Name: T***** P***
Date: 2019-01-12 18:16:41
Rating: 5
Comment: Hands down, Will is a stand up business owner, and has won me as a lifetime customer. I’m the kind of person who looks to invest in a quality business, not just quality service. A big thank you to Will and the McNeal Auto team. All thumbs up.

Name: K****** R*******
Date: 2019-01-07 13:59:31
Rating: 5
Comment: Great shop and employees. I love working on my truck and I came across one issue I could not figure out. I took it to one shop where they told me it was a $300 fix. I then brought my truck here and was given the proper diagnosis, which was simply a $25 fix that I was able to repair myself. I am extremely greatful for McNeal Automotive for this and even providing materials in which I could further diagnosis the problem myself.

Name: T** C*****
Date: 2018-12-08 00:11:12
Rating: 5
Comment: Best diagnostics and repair this side of Pontiac. Had a lot of electrical problems suddenly pop up in my 07 Pontiac G5; speedometer not working, clicking sound, doors unlocking and locking when accelerating. Drove it up, waited a day and a half, come to find out it was a ground line that broke off the transmission. They replaced it and charged nothing extra even though it took a while to find the wire, and just like that the car was running like it was before, and it only costed the very generous $70 diagnostics fee. Shuttle was also speedy, friendly and sociable. Excellent service, would highly recommend to others.

Name: Q**** R****** L****
Date: 2018-10-14 01:41:14
Rating: 5
Comment: The only place i trust with my baby. Will goes that extra mile to get your car back in shape. Miles and Darryl are the best... Good people all around.

Name: K**** F*****
Date: 2018-10-07 16:05:23
Rating: 5
Comment: The BEST auto repair services! You dont have to worry about unnecessary repairs. Very professional, very courteous. They have the most reasonable prices around and all work is guaranteed. They offer a courtesy shuttle and will go above and beyond what you would expect from an auto repair company.

Name: T****** M*******
Date: 2018-09-18 14:37:28
Rating: 5
Comment: The best people to deal with and the best technicians make for a very satisfying experience. Im so thankful to have such a reliable auto repair shop with extensive knowledge for all my auto needs. If you have the tough problem take it to them. I had my moms car in 3 repair shops without success until I took it to MeNeal Automotive... They service all of our family cars and friends we recommend...

Name: H**** R***
Date: 2018-08-23 01:21:08
Rating: 5
Comment: Let me tell you these guys are great, very professional, now I do most my own work but when you need a professional to figure out and fix your auto I highly recommend them. Clean shop, Will the mechanic did a great job diagnosing the problem with my daughter van then went on to explain to me step by step what was going on with it. He also went over some other signs of a problem that could occur but hadnt added this point so that I know what to watch for. frankly if I had to have a mechanic look at my car or van I would use them again.

Name: R*** T******
Date: 2018-08-12 14:20:46
Rating: 5
Comment: These guys are great. Im an out of state medical student in the area and wasnt sure where to go when my car had a melt down last year. I went to 3 other places before I found these guys. McNeal Automotive was very helpful and transparent with repairs. They even worked with my schedule me so I didnt have to miss class, giving me rides etc. Miles works in the front and super cool guy and Will is great with repairs. Theyve definitely gone above an beyond for me this last year. I send everyone I know to this shop.

Name: I**** L**
Date: 2018-07-25 14:17:05
Rating: 5
Comment: Had a miscommunication between a mechanic, Will, and myself, which resulted in me being overcharged. But after hearing about it Will called me up to find out exactly what went wrong, and generously offered to refund me the overcharged amount. We test drove my truck too just to make sure everything was good, and unsurprisingly it was. Thank you Will and Myles for all the hard work and generosity, and youll see me again if my truck starts to break down.

Name: M*** P******* I*
Date: 2018-07-23 23:17:44
Rating: 5
Comment: McNeal Automotive provides great service and fair pricing. They work very hard on getting your vehicle back to you in a timely fashion.

Name: L*** C*****
Date: 2018-05-04 22:39:31
Rating: 5
Comment: Friendly and professional service. The techs are incredibly knowledgeable and were able to figure out exactly what was wrong with my car. Got me back on the road with a minimum of fuss!

Name: S***** B****
Date: 2018-04-25 03:25:01
Rating: 5
Comment: I was having a drivability issue with one of my vehicles that I couldnt figure out for the life of me. I gave Will Mcneal a call over at the shop and he went above and beyond to help me. Will was more than willing to give advice on the issue before I even took the car to him. That shows his true character and how much he values his customers. I was informed of the repair every step of the way and when it was time to pay the price was very reasonable. The knowledge that is in that shop is priceless. I would recommend anyone to this shop with any type of vehicle issues.

Name: S*** O*****
Date: 2018-03-11 11:22:10
Rating: 5
Comment: I own a local tire repair shop and Insurance Agency. My shop doesnt perform mechanical repairs. Therefore, I direct my valued customers to Mcneal Automotive for any of their mechanical needs. Mcneals staff has been highly trained, using the most advanced diagnosist tools to help identify your repair needs. The customers Ive referred have only said Good things about how professional they are and the quality of work at a fair price. This is why I will continue to refer my Valued customers to Mcneals Automotives.

Name: c*** b*****
Date: 2018-03-11 00:57:54
Rating: 5
Comment: Staff extremely professional! I’m a college student and they assisted me with car repairs with a price I can afford. I suggest all college students go to them because they will give you quality work. At a price you can afford.

Name: k******* S***
Date: 2018-03-09 14:55:43
Rating: 5
Comment: The best shop you could ever go to. They treat you with respect and patients. They are professionals on their jobs. I have been going to there shop for a while now and realized it is about time that they how good they are at their job. It s the best shop in Pontiac

Name: I**** A****
Date: 2018-03-09 14:50:12
Rating: 5
Comment: The staff are great mechanics and will go out of the to make sure the job is done right. I needed transmission work done on my truck and was offered 2 options, and one of those options was to take it to another shop. Rarely have I heard of a business owner turning down business to help save a customer money! I take all of my vehicles to McNeals and good business ethics, like theirs, are the reason Ill keep going back! Honesty and integrity go a long way for me and thats why I recommend McNeals to family and friends!

Name: T***** �**************** G*****
Date: 2018-03-08 14:58:51
Rating: 5
Comment: I have had nothing but a grand experience at McNeal Auto Repair! I got a courtesy inspection and was able to view everything that was bought to my attention. When that happens, you get the opportunity to have everything done at once or pick and choose. The staff is professional and friendly, and it is the cleanest auto repair shop I have ever been in. This business is affordable and serves the community very well!

Name: J***** O*****
Date: 2018-03-03 18:04:12
Rating: 5
Comment: Excellent service and workmanship. Will McNeal and his team always do a great job and take the time to talk to the customer and explain the options prior to performing repairs. During and after the repair, they explain what was done and answer any questions.The prices are very reasonable also.I would recommend McNeal Automotive to anyone who is looking for quality auto repairs.

Name: T***** T******
Date: 2017-09-18 14:27:10
Rating: 5
Comment: Spent a full day trying to remove the screws from my front rotors but was unsuccessful. With only a hour before they closed I call McNeal Automotive to see about setting up a appointment for help replacing my front brakes. Mike answered the phone and had me come in that same day before they closed. The staff did a amazing job and had my front brakes replaced within a hour. There master mechanic even took the time to help educate me on the best way of removing them and gave me other tips and tricks when replacing brakes. One of the most helpful, professional, and clean auto shops Ive been to. Will definitely be using them for future work.

Name: A** K****
Date: 2017-09-12 19:49:31
Rating: 5
Comment: Excellent service! Mike and Will were very helpful and knowledgeable. I wont take my car anywhere else now.

Name: R*** S
Date: 2017-08-08 17:58:38
Rating: 5
Comment: McNeal was willing to tow us to another shop because they didnt have the tires that we needed, and gave us a great price. Excellent service and great customer support.

Name: P***** Z*******
Date: 2017-07-19 18:32:02
Rating: 4
Comment: Very good people, didnt charge me to take a look at my car, and fixed the minor issue. Because of their great reputation, they are very busy and make sure to call before you show up, otherwise youll be standing 20mins waiting for someone to talk to you.

Name: T***** S*****
Date: 2017-06-29 16:35:01
Rating: 5
Comment: Got stuck out of town and Mike the manager took great care of me. Would highly recommend this establishment to anyone who is looking to have their vehicle fixed properly and quickly.

Name: M****** B****
Date: 2017-05-13 19:13:44
Rating: 5
Comment: Recommended by a friend, this has to be among the best experiences Ive had when having auto repairs done. Personable and knowledgeable! Mr. McNeal explained to me thoroughly, what the problem was, fixed the problem and took me on a test drive in my vehicle after fixing the problem! He assured me, he didnt want me leaving his establishment without me being totally satisfied with the work theyd done. He even took me on a personal tour of his facility. I will be recommending him and his business, to every and anyone I know, looking to have quality auto repairs done at a very reasonable price. Thank you, Mr. McNeal!

Name: B**** C******
Date: 2017-05-12 22:50:57
Rating: 5
Comment: Very honest and open minded with you and I dont have to doubt the work thats been done to my vehicles when I pick it up, stayed later today completing a job for me theres not much more to describe, great guy!

Name: C****** M
Date: 2017-04-25 15:00:09
Rating: 5
Comment: My experience at McNeals Automotive was Absolutely Awesome!!!! The staff and tecnicians were all professional, knowledgeable and friendly. The service provided was exceptional, and far outweighed my expectations! Being a female (with an import vehicle), and visiting a repair shop can be quite frightening, however my experience at McNeals was just the opposite, and the price was right too!!! Thank you Guys! McNeals is highly recommended!!!! Keep up the outstanding work:)!!!

Name: K**** M*****
Date: 2017-04-01 17:31:45
Rating: 5
Comment: My family was in Pontiac on our way back to Manistee when I blew a brake line... It was a SATURDAY morning and the guys at Mc Neil Automotive totally hooked us up! Not only were they able to run a new brake line for me in hurry, they also gave me a GREAT deal on the price! Thanks again Mc Neil Automotive!! You guys rock!

Name: N******* H*****
Date: 2017-03-22 17:35:34
Rating: 5
Comment: My vehicle was having trouble with the starter. Took it into McNeal and they repaired the portion of the system they believed was faulty and guaranteed the problem was fixed. Unfortunately the problem persisted. Took it in to McNeal again, turns out the whole system needed to be replaced. They didnt charge me a single dime this time and absorbed the additional repair cost because they told me it was fixed the first time around. Great service. Great team.

Name: k****** g*******
Date: 2017-01-30 17:45:54
Rating: 5
Comment: They were very knowledgeable and super friendly! Also very respectful! Ive been to other places and they were perverts. The team at McNeals made me feel very comfortable! Highly recommended!

Name: K******* M*****
Date: 2017-01-29 18:48:06
Rating: 5
Comment: I had my car into McNeals for a fuel pump and they repaired four wheel drive. Great service, called with the cost of repair before repairs were made. Excellent customers service afford me a loaner until my car was repaired. My repair was done in a tmely matter. i would recommend tthem for future auto repairs

Name: T**** B********
Date: 2017-01-28 21:55:12
Rating: 5
Comment: At McNeals Im treated like family. Whenever I needed help of any kind, hes always find time to help me out. He even gave up a few of his Saturdays to get me on the road again. Thats why I will refer anyone I know to McNeals auto.

Name: S**** B****
Date: 2017-01-27 20:34:19
Rating: 5
Comment: I highly recommend McNeals they are honest, knowledgeable, provide timely service at a reasonable price. I brought my Duramax in for service and was extremely satisfied, I will be back for all my future auto needs.

Name: R******* J******
Date: 2017-01-27 14:49:43
Rating: 5
Comment: Have been my only mechanic for over 10 years and will continue in the future. There honest and professional service is the best and have even addressed car issue outside of normal business hours. There prices are competitive to the industry but the care for me and my family is the best. So if you need an honest, friendly, professional mechanic I recommend McNeals automotive and youll experience the same care and professional service Ive grown to love.

Name: M****** W********
Date: 2017-01-26 21:57:49
Rating: 5
Comment: McNeals Auto has been a shop where I can trust dropping my vehicle off and know that once I pick it up its done right and Im treated fair. Not only is the owner very fair but he stands by his work. I will continue to get all my vehicles service with McNeals Auto.

Name: S*****
Date: 2017-01-26 18:56:49
Rating: 5
Comment: Fantastic service. I will never take my car anywhere else for repairs. The front desk staff was professional and the mechanic took time to explain all necessary repairs to me thoroughly. I am very satisfied; McNeal Automotive is on point!!!

Name: P***** R***
Date: 2017-01-26 13:54:37
Rating: 5
Comment: Honest, professional, friendly and affordable is what my experiences have been every time I took my cars to McNeal Automotive. In 2010 after taking my car to several Auto repairs that charged a diagnosis fee, McNeals checked out my car found the problem and didnt charge me any additional fees. Major or minor repairs Im appreciative to have a neighborhood Automotive that I can trust. Thank you and keep up the excellent service!!!

Name: n** c***
Date: 2017-01-26 03:29:02
Rating: 5
Comment: I was having issues with my buick. McNeal Automotive is relatively close to my work and I had driven by a few times. I had already had the problem diagnosed. A relative from out of state works as a mechanic for a buick dealership and knew exactly what the issue was with my year/model and about what it should cost to have it repaired. I tend to like to test people in these situations to see if they are honest or not so I brought it in and played dumb. I was expecting the usual dog and pony show where they would try to sell me on having something done with everything under the hood, but was pleasantly surprised when they told me the exact issue I had been having. There wasnt any up sell. They didnt tell me I should look into having this or that done. They were very straightforward and honest. I was even further surprised when they told me the price I was looking at. It was a bit under what I was expecting. I havent had any further issues as of yet with my car, but when I do, I wont hesitate to bring it back to McNeal Automotive. I have since told some friends and family the same.

Name: S** B*****
Date: 2017-01-26 03:14:29
Rating: 5
Comment: (8 Stars) Mcneal Automotive came through when it was most important. A friend of mine who is a quadriplegic needed extensive work done on his van. Will and his crew did a great job at a great rate and helped a friend in need. I would definitely recommend McNeal Automotive to anybody. This is a place I would send my mom to get her car fixed if she lived closer.

Name: K****** G******
Date: 2017-01-26 02:43:45
Rating: 5
Comment: I first went to McNeal Automotive... back in Id say 2013. I was recommended by a friend. Being a woman, I find it extremely hard to find good, honest, trustworthy shops to take my vehicle to. Most men like to take advantage of women, because a lot of women dont know squat about cars.When I first arrived, I was trying to explain to the service man at the desk what was going on with my truck. A certified technician told me to get in the truck and lets go for a ride. Never in my life have I taken my vehicle to the shop and ever once been offered this. We drove about 2 blocks down Columbia and I told him exactly when the noise started. He knew exactly what it was. He explained to me that you should never take your vehicle to a shop and explain what a noise sounds like. Ultimately, anyone would be playing a guessing game, and may fix parts on your car that really dont need to be fixed.The price was extremely good. They even went as far as to fix all my tail lights that were out, because they were concerned for my safety. Needless to say three years later I have never taken my vehicles to any other repair shop. In fact, anyone who ever asks me to recommend a shop.... my answer is always McNeals. They truly go above and beyond for their customers. They will even take you home and pick you up, so you dont have to find a ride, or sit there while they work on your vehicle.Since then I have a new vehicle. This past summer my air conditioner went out, and I needed two front control arms. I had recently went to Belle Tire, they are who I always get my tires from. They initially told me that I needed the repairs, and gave me a price. I told them that I wasnt going to be able to pay for the repairs at the time, got the print out... and made my way to McNeals the next morning. They even did such a good job on my vehicle that I made the staff two batches of cookies, from scratch. :)McNeals Automotive is trustworthy, reasonable, and they truly care about their customers. I am a repeating customer, not only because of the quality service, but the friendly faces of all the staff.Hands down this is your place for honorable, good quality work.Thank you McNeals and crew for all that you do :)

Name: M*** H******
Date: 2017-01-26 02:19:42
Rating: 5
Comment: McNeal Automotive is a exceptional place, Im a Mercedes Benz owner, My car started experience several issues, Will Mcneal and his team of professionals fixed all issues below market price. I also want to mention McNeal Automotive had to purchase additional scanning equipment to diagnose my Mercedes-Benz. If I had to go to Mercedes-Benz dealer to fixed my car, I probably couldnt afford to drive a Mercedes-Benz. McNeal Automotive is one of the best Automotive business in the city, They offer 24,000 mile or 2 year warranty on Service and Parts. If you own a foreign car especially a Mercedes Benz McNeal Automotive is the place to take your car. Signed: Councilman Mark Holland City of Pontiac. McNeal Automotive Keep Up The Outstanding Work!

Name: R R***
Date: 2017-01-11 16:52:40
Rating: 5
Comment: I have been dealing with this shop since the doors open and there no other shop from Rochester to Pontiac that I would rather do business with including dealerships. The integrity of the owner of this shop is second to none. Ive never had an issue that wasnt made right!Thanks McNeals and Crew!KEEP UP THE GOOD WORK!

Name: T***** W*****
Date: 2017-01-07 17:16:10
Rating: 5
Comment: McNeal Auto went above and beyond our expectations. This company I would highly recommend. They drove us back home and even came in on Saturday on their closed day off to finish up our vehicle. I cannot thank these people enough with their help and service. Once again I highly recommend this company McNeal Automotive. Thanks for everything. Tammy and Mike.....

Name: J*** S*******
Date: 2016-11-28 13:39:12
Rating: 5
Comment: My car broke down on the way to work this morning. It was a transmission issue, and while they service everything except transmissions they were very helpful. McNeal Complete Auto Repair picked my car up and dropped it off at a reliable transmission shop, then drove me to work afterwards. In my opinion, they are a group of knowledgeable, experienced professionals who work hard and give amazing service. Thank you for your help.

Name: K*** B*
Date: 2016-05-24 17:55:29
Rating: 5
Comment: I live north of Flint, MI and drive to Pontiac daily for work and I drive about 130 miles a day round trip in my commute. My 92 Olds started having major performance problems when I was just a few miles away from work. Alvin and his crew are great, they were very busy but got my car in and fixed on the same day so I could drive home and not have to hitch a ride from co workers or get a rental car. They were professional, courteous and spot on in their dianosis of the problem. They came in on the estimated price and car was ready when they promised. The Olds hasnt driven this great in years! I was very impressed they are an honest, top-notch shop you dont find that very often! Thank you again!!!!

Name: C***** M*******
Date: 2016-01-27 04:34:53
Rating: 5
Comment: Ive been here a few times for various car issues, and have always been impressed. I dont know much about cars but the staff here always did there best to explain the issues to me and even show me on my vehicle what was wrong a where. One time I went in for an issue I thought I had and it turns out all I needed was new tires (which they dont sell), but they didnt try and charge me for any work or push anything on me that I didnt mean (though they did recommend and alignment, which I will go back for!) They are also very, very quick. Often times they have been able to look at my car within an hour or two of me dropping it off, and the repairs have always taken less than a day (for the few repairs I have had to have done)Overall, I would highly recommend this McNeal Automotive if you need any car repairs done, prices seem fair (although my experience is limited) and Ive always had a good experience.

Name: T***** W*****
Date: 2015-12-02 12:41:32
Rating: 5
Comment: What a great company! They were professional, helpful, and did an amazing job on my car. Had to replace an engine in my 2012 Sonic, an expensive repair. They were patient and very polite and allowed me a little time to pay for expensive repairs. I highly recomend their repair shop.

Name: S***** B******
Date: 2015-08-26 20:22:07
Rating: 5
Comment: We reside on West side of state. Daughter attended concert at Palace. Car would not start after, i drove over to assist and was initally unable to get car started. Random google search gave us contact with McNeal Automotive. I called explained situation. Instead of potentially taking advantage of an out of towner, the gentleman on the phone walked me through a number of possible solutions. We eventually landed on one that enabled us to get the car started. We could not be more appriecative. I have put McNeal Automotives number in my phone should i or anyone else ever need assistance on the East side of the state. Thank you.

Name: P**** G
Date: 2015-08-04 13:05:19
Rating: 5
Comment: Been coming here for some years now and I must say they are by far the best one stop automotive shop ever. Competitive pricing, fast turn around, and they always go above and beyond in servicing your vehicle. Albert is great and the rest of the team is on point as well. This is where you want to take your car for service!

Name: N*** B
Date: 2015-04-16 12:18:13
Rating: 5
Comment: McNeal Automotive is a one-stop shop for all your vehicle needs. They are honest and reliable to ensure your job is done right! They have repaired and sold vehicles for me. I highly recommend them.

Name: S** C*****
Date: 2015-03-28 14:17:26
Rating: 5
Comment: They did an absolutely wonderful job fixing my vehicle. My water pump busted while driving and I was back on the road same day. The price was a bit steep but there were other small issues with the vehicle that they addressed while fixing. I definitely plan to use them in the future. My truck runs better than it did when I bought it

Name: P******* C*************
Date: 2015-01-15 04:51:58
Rating: 5
Comment: My family is dedicated to McNeal Automotive, because they are dedicated to quality. The staff is professional, friendly and highly skilled. In addition, they stand by their work. The 2 year / 24, 000 mile warranty is awesome. Keep up the good work!

Name: K**** N****
Date: 2014-07-26 15:11:05
Rating: 5
Comment: Price = quality. I have all of my familys cars and trucks serviced hear. Everyone is professional and friendly. Best place in the area to your car fixed right.

Name: M*** W****
Date: 2012-08-29 00:36:27
Rating: 5
Comment: McNeal auto repair shop in Pontiac towed my car on their flatbed tow truck. The driver was courteous and my Jaguar was well cared for. They replaced the starter for hundreds less than the dealership quoted. I recommend McNeal to everyone I can.