Mazurs Total Automotive of PinckneyHamburg

category: Auto repair shop, Auto electrical service, Brake shop, Car repair and maintenance service, Diesel engine repair service, Mechanic, Oil change service
address: 5759 E Michigan 36, Pinckney, MI 48169, United States
Phone: +1 810-231-2322
Monday7 AM–6 PM
Tuesday7 AM–6 PM
Wednesday7 AM–6 PM
Thursday7 AM–8 PM
Friday7 AM–6 PM

rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: E*** S****
Date: 2024-02-10 02:29:12
Rating: 5
Comment: Great service, communication, and very timely to help me fix my car. Fixed exactly what I asked for at a fairly cheap price all within 2 days. Super friendly and fantastic communication whenever I needed

Name: D**** G*******
Date: 2024-01-31 14:08:10
Rating: 5
Comment: I have a 1998 Mercedes SL 500, which is a challenge to work on because of its age and difficulty securing parts. Before I discovered Mazurs, I found that dealerships and European repair specialists would not even look at it. Jacob at the desk stepped up was incredible! He went out of his way to locate parts in Germany and the repairs were done professionally, timely and at a fair price. The tech was extremely knowledgable. I could not be more pleased.

Name: C***** R*******
Date: 2024-01-31 13:58:05
Rating: 5
Comment: Mazurs did a great job with replacing a malfunctioning, water-filled headlight on my ProMaster Van. Theyve also done a great job with my Mirage and xB. Highly recommend! Thanks to Jacob for knowing just what needs to be done every time!
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Name: D**** W********
Date: 2024-01-29 14:39:19
Rating: 5
Comment: Ive been a longtime customer of Mazur Automotive. They are of the highest integrity.I have actually had them talk me out of getting work I did not need to have done to an older car ( who does that?). Bottom line - you can trust themBecause of this integrity- they have a lifetime loyal customer

Name: J******* T*****
Date: 2024-01-27 07:02:55
Rating: 5
Comment: Absolutely had the best experience getting my Traverse fixed! They were very responsive and nice when I called! I couldn’t believe how you also get a free loaner car too! Very helpful! They had a full thorough list of diagnostics, that was sent to my phone, for you to either accept or reject. I thought was very helpful! The whole process was amazing! I will coming back for all my car repairs for certain! Thank you so much for making it a wonderful experience!! : )

Name: R*** S******
Date: 2024-01-20 13:02:10
Rating: 5
Comment: This place every time I need work done on any of my cars! They get it done!! Highly recommend.

Name: K**** S******
Date: 2024-01-19 15:53:36
Rating: 5
Comment: Fabulous experience! Such friendly customer service with excellent, thorough work. They gave us a free loaner car and got our car diagnosed and fixed within 24 hours. They checked everything on the vehicle for a fair price. We were in and out under $100. The gentleman at the front desk even took my son’s car seat out of the loaner car for me. I 110% recommend. We will be coming back for any future car service needs.

Name: S**** B*****
Date: 2024-01-15 16:36:59
Rating: 5
Comment: Mazurs has been my go to repair shop for my family. Last week they had to replace a part under their warranty. The parts warranty is excellent. I will use them again if ever needed.

Name: G****** G*****
Date: 2024-01-07 20:25:02
Rating: 5
Comment: Staff is friendly and helpful! I am a local customer so convenience is important to me.

Name: D***** L*******
Date: 2024-01-02 22:47:05
Rating: 5
Comment: Did the work proficiently; shuttle to home and back was nice

Name: F**** P***
Date: 2023-12-29 01:24:30
Rating: 5
Comment: I had an issue trying to schedule an oil change and tire rotation. They went above and beyond to make it right. I will be open to giving them another shot.

Name: B**** V***********
Date: 2023-12-27 21:30:21
Rating: 5
Comment: They get it right the first time. Great people and service.

Name: S**** D***
Date: 2023-12-24 16:06:59
Rating: 5
Comment: I highly recommend Mazurs Total Automotive Auto Shop in Pinckney. I worked with Jacob who is extremely knowledgeable and professional. He answered every question and explained what he recommends as future repairs! I will be back!

Name: A***** S****
Date: 2023-12-18 20:34:04
Rating: 5
Comment: The best garage Ive been too. Trustworthy and Fair. Really like how they text every now and then to make sure the car is performing. Great experience all the way around. Cant beat the free loaner either!!

Name: R***** N***
Date: 2023-12-15 20:59:55
Rating: 5
Comment: Good service, friendly people, clean waiting room. Trustworthy.

Name: D**** P**
Date: 2023-12-14 23:54:55
Rating: 5
Comment: Howard the owner and the whole staff are very knowledgeable they truly care about their customers and making sure you are taken care of. They treat you like your their main focus and Only customer therefore they take that extra time. I will Only take my cars here and I will always recommend them to everyone including my mother. They also offered a loaner car and The Chevrolet dealership wont offer this. This place is the total package. Thank you for being there.

Name: J**** P**********
Date: 2023-12-07 23:01:41
Rating: 5
Comment: Excellent shop! Quality, professional service at very fair prices. This place has integrity.

Name: J*****
Date: 2023-12-04 15:08:37
Rating: 5
Comment: Took good care of my car and service was prompt. Everyone was very polite. I will continue to get my car serviced there.

Name: M*** M*******
Date: 2023-12-01 00:11:26
Rating: 5
Comment: They were very quick to get us in and evaluate the issue. They conducted a full inspection and provide a list of opportunities we should consider as well as provided their recommendations on what was critical and what we should keep and eye on. The car was repaired and ready to go the next day. To take it a step further a couple of days after picking it up we received a text from Mazurs just to check in and make sure we were happy and satisfied with the work. I have taken all my vehicles to Mazurs they have earned my trust and I am always happy with their work. Highly recommend for all you vehicle needs!

Name: S**** G*****
Date: 2023-11-27 20:17:02
Rating: 5
Comment: Mazurs always provides exceptional service. I can make an appointment online for an oil change the next day which is great! They are always very clear and upfront with the cost of service and what my options are.

Name: J****** M*****
Date: 2023-11-22 20:30:56
Rating: 5
Comment: One of the best places I’ve been, very professional. Will be back!

Name: J** A****
Date: 2023-11-20 14:03:55
Rating: 5
Comment: Jacob at the front counter was super kind and helped me make informed decisions on my car. Free loaner helped out with getting the kids to school and events. I appreciate their good work and kind personal

Name: B* Y***
Date: 2023-11-02 19:53:42
Rating: 5
Comment: Jacob was a great help dont hesitate to shop with them! Ill be back for all my car needs

Name: K** G******
Date: 2023-11-01 16:36:28
Rating: 5
Comment: Jacob worked with me on an older car and I appreciate his upfront honesty which made it easy to make decisions regarding to repair or not. His communication and his professionalism were top notch. I like a company that I can trust.

Name: B**** S********
Date: 2023-10-12 21:47:45
Rating: 5
Comment: Fast and friendly service every time I’m there. Always willing to answer questions. I’ll be back again

Name: J******* P*****
Date: 2023-09-27 18:08:38
Rating: 5
Comment: Such a great garage! Got me in, let me leave car to pick up later on. Gave me an honest inspection too, I will definitely be going back.

Name: J****** a** J** H******
Date: 2023-09-23 14:15:55
Rating: 5
Comment: We have been going to Mazurs for quite a few years now. They have been honest and trustworthy. I never feel like they are telling me things that are not actually needed and can give me a reasonable timeline for things I can ‘push off’. The discount for getting our oil changes done in a timely manner is a great way to maintain customer service. The free loaner car makes a huge difference to our family.

Name: M W******
Date: 2023-09-18 16:42:13
Rating: 5
Comment: Had a great experience here. Theyre very professional, and thorough. Great communication and follow up. Skip the big box shops and dealerships for repairs. Ill certainly be a return customer in the future.

Name: S**** P*********
Date: 2023-09-15 20:22:32
Rating: 5
Comment: Best $85 bucks I ever spent. A complete car inspection (w/ less than 24 hours notice), for a potential used car purchase. Carfax is just a starting point. In under three hours, Jacob provided a detailed inspection report (bumper to bumper) and quote for any recommended services/repairs. They document the inspection with pictures/video so you can see for yourself. Much of what they found would be impossible to see on the ground or on a test drive. I ended up passing on the car, and consider the service a must have for any used car purchase, and will use them for all car repairs going forward.

Name: D** P*******
Date: 2023-09-15 19:09:32
Rating: 5
Comment: Ken,I have never had anything other than great, friendly, and helpful service at your shop. I have taken four different cars to your shop and always been happy with the result. I have even had your guys look at things that would be covered under warranty before I took it back to the dealership because I trust that your people know what they are doing and just as importantly believe what they have to say. I dont go anywhere else for vehicle expenses that I have to cover out of my own pocket.

Name: K******* K*****
Date: 2023-09-09 21:19:05
Rating: 5
Comment: AMAZING SERVICE!!!Thank you Glen Wiggins! Ive never had such excellent automotive service in my 30+ years driving!Mazurs in Pinckney came highly recommended so i just scheduled an oil change and multi-point inspection just to test them out. I received my inspection report by email while I was waiting onsite. I had time to review everything that was noted, including pictures of the start of an oil leak, BEFORE I paid my bill. I had all of my questions kindly answered with no pressure or guilt. Scheduled in 2 days for brake pad replacement. Customer for life!

Name: D**** E****
Date: 2023-09-01 14:20:21
Rating: 5
Comment: Mazur definitely went above and beyond to do what’s right with our warranty company. Would definitely use them again!

Name: H***** M****
Date: 2023-08-31 02:07:29
Rating: 5
Comment: This is the BEST place anyone can take their car to be serviced! Honest, reliable and a staff that communicated every detail without pressure sales of unneeded services. A++++++++++

Name: J** S*******
Date: 2023-08-25 00:39:32
Rating: 5
Comment: Highly recommend! Been going to them for my auto needs for years and there’s a reason why. Efficient, fair and reliable!

Name: I*** P*******
Date: 2023-08-24 23:53:02
Rating: 5
Comment: Was given a loaner car, car was fixed in a timely fashion. Highly recommend Mazur’s for repairs .

Name: C******** M****
Date: 2023-08-22 01:45:43
Rating: 5
Comment: All the staff are professional and knowledgeable. I will keep bringing my familys vehicles there.

Name: E**** R******
Date: 2023-07-14 21:30:19
Rating: 5
Comment: Totally happy. We needed a fix (quickly) and they were able to get it done and kept in contact the whole time. The price was reasonable, and totally fair with the work needed. I will definitely be returning!

Name: J****** M*****
Date: 2023-07-01 00:08:18
Rating: 5
Comment: Wonderful customer service and were able to finish the repair early! Very friendly and helpful staff.

Name: R** S****
Date: 2023-06-30 21:29:28
Rating: 5
Comment: Mazur takes great care of my vehicles. They are all older with high miles. I like that Im told what needs to be done on my vehicles. Recently I was able to make some major repairs to my wifes 2004 Sienna and bring it in for an alignment. I really enjoy working with Dave Bono. He is always knowledgeable and gives me options with repairs. Keep up the great work.

Name: r*** b********
Date: 2023-06-24 17:34:38
Rating: 5
Comment: Jacob Gaberman was my service advisor. He managed to save me money even after he quoted me a total price for my work. I really respect the professionalism at Mazurs and the quality work of the mechanics. Shout out to Dave Bono!

Name: T B****
Date: 2023-06-16 22:53:28
Rating: 5
Comment: I worked with Jacob who was professional from the start. Mazur’s took my car in quickly and soon I had a list of all that needed to be done. I was able to approve the work digitally and Jacob kept me posted on the timeline with texts. Very respectful and professional business. Highly recommend.

Name: S***** M****
Date: 2023-06-14 10:55:52
Rating: 5
Comment: I worked with Jacob at the Pinckney location and he was helpful, courteous, and professional. Jacob was able to get me an appointment quickly, set me up with a loaner car, and explained the repairs needed. My Mazur experience was great and I will bring my car to them again for future work.

Name: D****** D***
Date: 2023-06-08 16:13:58
Rating: 5
Comment: Every time I have my truck serviced here they are awesome! Very friendly. Very Knowledgeable. Find things that other shops missed. Highly recommended!

Name: R*** B****
Date: 2023-06-01 12:20:19
Rating: 5
Comment: I trust these guys to keep my 08 F150 going. Its getting older and Mazurs helps me prioritize what should be fixed based on safety. I really appreciate the emails filled with pictures and updates on the entire process. Very professional. Thanks guys!

Name: B**** H*******
Date: 2023-05-10 17:13:35
Rating: 5
Comment: Had to get my car in for an electrical issue, and these guys were able to get me in and repaired the same day, which is huge considering so many places require appointments 2-3 weeks out. Dealt with Dave, who was not only easy to work with, but honest about my vehicles other needs, unlike a lot of more pushy dealership type folks more and more these days. I drove down from Howell because of service availability, and I will definitely be willing to make the drive again for my future repair needs.

Name: S****** B****
Date: 2023-05-10 01:34:04
Rating: 5
Comment: Great experience every time I have gone. Worked with Jacob most recently, and he was great about keeping me informed through the process. Pricing and everything was very up front. Work was started as soon as I dropped it off at my time of appointment and was completed quickly.

Name: J*** J*****
Date: 2023-04-26 00:13:11
Rating: 5
Comment: I come here for all of my car maintenance needs, whether its just a simple oil change, or a major repair. They have loaner vehicles available if your car is going to be in the shop for a long period of time, which I have used multiple times now. With the high cost of new cars now a days, its more important than ever before to make your vehicle last as long as possible!

Name: M*** M******
Date: 2023-04-22 15:46:13
Rating: 5
Comment: Well, Mazur Automotive did it again! Time and time, again, the workmanship and service is absolutely superior! Thanks, Jacob, and the rest of the crew!

Name: L**** G****
Date: 2023-04-13 19:11:35
Rating: 5
Comment: This is the only auto shop around that I go to they are honest hard-working dedicated and especially detail oriented. One of my favorite features of this automotive shop is that when you take your car there for repairs they give you a 100% no strings attached free rental car which is huge for a lot of people because me personally I cannot be without a car for days on end. I extremely like their process of sending you a link so you can look at everything they have found wrong with your car and pick and choose what you need done. Chris and Brandon are awesome customer service reps. The master mechanics do an amazing job I’ve never had a problem with anything I’ve ever taken up there.

Name: B**** N****
Date: 2023-03-06 16:42:27
Rating: 5
Comment: First, I want to say I am typically not one to write reviews, but feel compelled to say the team at this location deserves, at the very least, a 5 star rating.The Mazurs Total Automotive team here at the Pinckney, MI location is top notch. I ran into a situation with my vehicle, where, in the end, it was totaled. When my car was first brought to them, they set me up with a free loaner vehicle for convenience, and took the time to thoroughly inspect my car, putting together a plan of action for how to go about repairing the damages. They pushed my car in and out of the shop a few times, not only for the initial assessment, but also for the time when insurance inspector came out, and later/last (knowing the car was going to be totaled) for when I requested they help me prepare the car to be taken away. They switched out the wheel-set and removed some of the accessories on the car that I wanted to keep, and they made it happen with integrity knowing it would support me, which speaks volumes. They even went a step further and took it upon themselves to do the extra work making the insurance company cover the costs of the inspections and time put into my vehicle.I hold a lot of gratitude for the support they provided me and the family, and these days, feel it is difficult to know who to trust in the auto-repair industry. I believe this experience, I am choosing to share with you all, is a testament for why Mazurs Total Automotive in Pinckney, MI is the team to work with. I will certainly be back. - Brian

Name: B****** D
Date: 2023-01-24 03:16:08
Rating: 5
Comment: Brought in my van with a lot of issues. Too many in fact. Brandon helped me with a loaner until I could figure out what to do. They went over and beyond to help me. I thank them and appreciate all their help. Dont know of any place else where I could have gotten the service I received. Great job!!!!!

Name: C**** B******
Date: 2023-01-23 17:05:41
Rating: 5
Comment: Great service. Honest and up-front pricing. Brandon & Dave have always taken good care of me. Highly recommend them to everyone.

Name: H***** B*****
Date: 2023-01-06 13:07:58
Rating: 5
Comment: I LOVE THIS PLACE! I took a car to the shop for a pre buy inspection and they told me exactly what was up with the vehicle, saved me a bunch of money on a dealer trying to rip me off!!Brandon is my favorite!! You want honest, talk to Brandon. You want someone you can trust, talk to Brandon. You want people who know what they are talking about and let you know exactly whats going on, go to Mazurs! Talk to Brandon!!!!As a female not a lot of shops treat me as well as they do, I have so much respect for these guys and will only bring my vehicle to Brandon with Mazors total automotive.

Name: m*** m****
Date: 2022-12-07 00:06:41
Rating: 5
Comment: I needed a new/different motor replacement in my 2018 F150 with 88000 miles on it. The original diagnosis was not correct. However, with an extended warranty that did not cover a lot, Chris (the manager) was very helpful with the cost of replacements, as to not charge me too much out of pocket. I can only imagine the complexities of the motor swap, but the work provided is impeccable! They were friendly and precise with time line estimates. They definitely deserve 5 stars for work provided. Unfortunately during the engine swap, some features on my vehicle were activated that neither me or them can erraticate without me buying a new key for my vehicle. An extra $380 for a new key is a small price to pay for the work, but I am not happy about it. All in all good workmanship and communication.

Name: J*** H***
Date: 2022-10-07 13:14:38
Rating: 5
Comment: Great place to have your vehicle repaired. We had them finish some work that another shop (dealership) couldn’t handle. They were honest about time of completion and finished the work in a timely fashion. We live in a time where customer service is declining. Not here, Ask for Chris. 👍🏼👍🏼

Name: o*** l***
Date: 2022-09-13 14:26:36
Rating: 5
Comment: This business is extremely proactive with reminding you about maintenance and retaining clients. They really care about service and we have been going there for about 5 years. They serviced our Lincoln Navigator, Ford F150, and our beloved Maserati. We are grateful to have a high end shop nearby.

Name: T*** P****
Date: 2022-08-08 17:00:14
Rating: 5
Comment: Super helpful and fast service. Loyal to customers. Helpful when my maintenance light was on in my Toyota Sienna after an oil change. Had me come straight there and 10 minutes later it was reset and I was on my way. Awesome service. Friendly staff. Our favorite auto place.

Name: B******** R****
Date: 2022-07-07 20:52:09
Rating: 5
Comment: Took my car in for a brake job (rear brake sticking). Not only did they fixit quickly but also diagnosed and fixed an issue with my tie rods I had no idea of but that would have had me on the side of the road soon if not fixed!Great service, knowledgeable staff, and can’t forget the great free loaners! Will go here again.

Name: H****** V******
Date: 2022-06-30 17:37:09
Rating: 5
Comment: We had a really great experience here!! My car had terrible vibration. I had taken it to a dealership, they wanted $230 just to basically diagnose the problem. We told them no, and took it to a reputable TIRE SHOP....specialize in tires right?!? Props to them, they balanced our tires for free. The vibration went away for a week and came back with a vengeance!! SO, here we decide to try Mazurs and Im SO HAPPY we did!! Our service advisor was Dave and technician was Jake. I wasnt gone from dropping off my car more than an hour and Dave called right away to tell us that we needed new tires. Apparently, the tires that came on my vehicle have foam in them and the foam was coming loose after only 24k miles on them. I had never heard of foam in tires. Dave told us that it is supposed to help with road noise. They got us new tires ordered and fixed that day! When we went to pick up the car the next day, they held on to one of the tires for us to see. I will definitely use Mazur again for service on my vehicle. Thanks guys!!

Name: J**** T*****
Date: 2022-06-29 14:36:05
Rating: 5
Comment: I have been trusting my car to Mazur for over 20 years. I would not take my 14 year old car any place else. The technicians and all the staff are always very friendly and accommodating to get things fixed quickly. Keep up the great service!

Name: T******* 0*
Date: 2022-06-24 12:42:23
Rating: 5
Comment: Great experience working with Mazur and especially the service advisor Brandon Casper. He kept me informed throughout the entire process by sending me text messages and phone calls. I received a full inspection report on my vehicle and he was very truthful on what the price would be and what services are the main priority for my safety while using my vehicle. Also, Mazur offers a guarantee on their products and services so this is the best place to go. I highly recommend Mazur and service advisor Brandon Casper.

Name: D**** M*****
Date: 2022-02-03 16:16:35
Rating: 5
Comment: I am new to the area and this was my first experience with Mazurs. Customer Service is hard to find, but they seem to do this really well. I had great clarity during the entire service experience. I did not feel taken advantage of. Repairs were done well and timely. On a more personal note, I wasnt able to pick my car up before the latest snow storm and they went the extra mile to park the vehicle inside overnight. I am very grateful for that.

Name: G*** K****
Date: 2022-01-20 02:37:22
Rating: 5
Comment: My work truck needed a trans rebuild, front end rebuild , electrical problems causing it to run poorly, and brake work. Chris and Matttook care of it all and threw in some extras , all completed two daysahead of schedule. It rides like new.

Name: B****** C****
Date: 2022-01-14 16:09:18
Rating: 5
Comment: Took my 20 yr old Jeep in for service on a number of issues and the team was fair in quoting me itemized numbers for each job, and working with me (not forcing me) to figure out what the must dos were vs could dos. Its not a $100k showcar, its a hockey hauler that I just need to keep going in 6-12 month intervals. Thanks to the team for honest and quick work.

Name: T**** D**********
Date: 2021-12-27 16:06:37
Rating: 5
Comment: I was more than happy with the services Mazur provided on my 2000 Jeep Wrangler. They replaced the heater core, throttle body and a few other items. I was provided a loaner car for the week it was in the shop. All in all, it was an easy process and the work performed was outstanding!

Name: D**** F*****
Date: 2021-10-08 18:29:11
Rating: 5
Comment: Went to Mazur after failed attempt to have the repair done at Suburban. Brandon looked at my car, swapped a part so I didn’t have to break out of my own car,ordered part,repaired it next day. Almost too easy! Was even cheaper than whenSuburban fixed it in 2017. EXCELLENT SERVICE !

Name: K**** M*********
Date: 2021-09-27 21:16:14
Rating: 5
Comment: Top notch service and completed work on time.I brought my car (2017 Ford Fusion) to Mazur’s after my local dealership had my car for two days and failed to do what Mazur’s was able to do in about 6 hours. They are only about a mile from my house so I plan to use them for all my future service work and oil changes from here on out. Quality work backed by a very generous warranty, clear communication and delivered as expected. Job well done.

Name: T**** H****
Date: 2021-09-21 14:34:58
Rating: 5
Comment: Exceptional service! These guys are great! I had an ongoing problem with my Chevy Camaro SS and they were able to figure it out. Thank you guys so very much! My car runs like I just purchased it! My car will always go to Mazurs for any needs.

Name: D**** B****
Date: 2021-09-07 19:41:03
Rating: 5
Comment: First time doing business with Mazur. Scheduling was easy and timely. Service updates and estimates sent via SMS with pictures of items needing servicing followed with a call to confirm acceptance. Service was completed timely at a reasonable cost. Easy pay by phone. Low contact if that is what you are looking for. An honest company.

Name: T**** C******
Date: 2021-09-03 20:21:17
Rating: 5
Comment: Took my truck in for maintenance and they took care of it in reasonable time. I waited in their waiting area which was pleasant, my contact was Brandon Casper who is a very nice young man. I will be taking my truck there for future needs. Thanks guys!

Name: a******
Date: 2021-06-18 22:55:28
Rating: 5
Comment: I had brake calipers and pads repaired a year ago. I took my truck in due to some brake noise. It turns out that the calipers and pads were bad. Mazurs repaired this at NO CHARGE upholding their awesome warranty on work and parts! Brandon was very helpful in getting me my truck back in the promised time frame. I highly recommend Mazurs. They have been honest and fair in all of my experiences.

Name: L* W*******
Date: 2021-06-01 21:46:17
Rating: 5
Comment: I unfortunately got a flat tire so had to drive to the nearest automotive shop to my home, which luckily is Total Automotive. I walked in without an appointment, later in the day, and the gentleman at the front desk was so kind and helpful. He immediately took care of me and put my spare tire on, free of charge. I was blown away by the customer service and kindness. I will definitely be bringing my business here from now on.

Name: A*** S****
Date: 2021-05-06 12:56:37
Rating: 5
Comment: Awesome experience. Brandon was great to work with. Loved how accommodating they were with providing me a ride home, and then a free loaner on my return visit. The work and price seemed standard, but you cant beat the service you will receive.

Name: K**** R***
Date: 2021-04-19 11:31:37
Rating: 5
Comment: Called day of to see if an appointment could be made for an oil change. Was able to speak with an actual person and not an automated system and secured an appointment for later that afternoon. Was greeted by friendly staff upon entering and promptly taken care of. My oil change took approximately 45 minutes to complete with an inspection and estimate for other recommended services. I liked the online estimate form that was available for me to view and went over the recommended work with the service advisor. My experience was great and will be going back for some of the other services soon!

Name: J**** C*****
Date: 2021-03-26 18:14:51
Rating: 5
Comment: The customer service was great! This was the first shop Ive been to that had the emailed link of the inspection report with pictures. That was Awesome! I will return when I need more work done any of my vehicles. I 100% will recommend this shop to friends and family.

Name: J******* S******
Date: 2021-03-07 14:23:18
Rating: 5
Comment: The whole process from start to finish was exceptional! First class service and experience all around! Thanks to our mechanic, Dave, who went above-and-beyond to find a back ordered part that my vehicle desperately needed! Highly recommend!

Name: S***** W*
Date: 2021-02-01 14:36:40
Rating: 5
Comment: I took my GMC Sierra to Mazurs in Pinckney to get a quote for new tires. Brandon Casper, the service advisor, I spoke with was incredibly helpful and knowledgeable. I have been to many tire shops in the past, and too often the advisors try to sell me light passenger tires for my 4x4 truck. Brandon knew better. He got me a truck tire that is appropriate for my vehicle. The price for new tires at Mazurs with an alignment and a full check over, was $200 less than going to a discount place and just buying tires.Plus, the waiting room at Mazurs is immaculately clean, and unlike most car shops doesnt smell of oil and gasoline. This is the only shop I am willing to take my vehicles to for any service.

Name: C******** O****
Date: 2021-01-26 17:53:51
Rating: 5
Comment: I have followed Brandon Casper from his previous shop to Mazurs. When I called him in a panic about my tire pressure light being on he assured me Id be OK to drive over to the shop since my tire wasnt actually flat. He made sure my tire pressure was good and were now making arrangements for all the regular maintenance Im needing. Screwy year has me driving way less than previously so hard to stay on top of that.

Name: O*** W
Date: 2020-12-30 15:57:22
Rating: 5
Comment: Mazurs knows the people they help. Very respectful, professional and friendly service. From the Service Advisors, the Mechanics and Joe (owner) - all want to ensure you are satisfied with the service they provided. Prioritizing my vehicle needs saved me some money, especially during Christmas week! Having an idea of future cost helps my family plan and budget. Thank you Brandon and the Mazur Team. See you in 5000 miles!!

Name: S*** H*****
Date: 2020-12-03 22:10:22
Rating: 5
Comment: They were very thorough in reviewing my vehicle to outline things that I may need to address in wanting to get it through another year before getting a new car. They did not try to push me into any repairs that were not immediately needed. Loved the online reporting that was very detailed and provided information in a easy way to view and understand.

Name: M****** V*****
Date: 2020-11-23 15:48:43
Rating: 5
Comment: Would recommend to anyone in the surrounding areas, Mazurs does great work. Had my jeep repaired in less than a week and Brandon was able to get me into a loner car so I could keep going to work! Will for sure be going back for oil changes and repairs going forward.

Name: C*******
Date: 2020-10-27 21:55:16
Rating: 5
Comment: As a women, its intimidating to go for service on your vehicle. Hence why I put off repairs on my old girl for so long. Brandon was more than helpful and made the process so much less stressful for me. Im super appreciative of the team at Mazurs!!

Name: E*** M*********
Date: 2020-10-20 14:57:59
Rating: 5
Comment: Brought a set of tires and wheels to Mazurs for mounting/ balanacing. Arranged over email, and work was done extremely quickly - dropped off at noon, tires were ready a few hours later. Staff are courteous and professional, and the entire operation - garage, waiting area, etc. - is immaculate.

Name: C****** S*****
Date: 2020-10-13 14:42:49
Rating: 5
Comment: In the last 30 or so days I have brought both my husbands and my car to Mazurs for various reasons. They were very professional and helpful - especially Brandon Casper. He was quick to follow up with what was going on in the process and didnt try to sell me repairs that werent necessary. This is a repair shop that I trust and will continue to use.

Name: T****** R*****
Date: 2020-10-13 14:05:26
Rating: 5
Comment: I am grateful to have a trustworthy auto repair place, that I feel confident walking into. The free loner car while mine was being repaired was icing on the cake! Brandon has been above & beyond helpful & honest with all my vehicle needs & questions! I have referred family that is as happy with their service as I am and I will refer all my people to Mazurs!

Name: K** F*****
Date: 2020-10-05 21:53:02
Rating: 5
Comment: Once again the team at Mazurs saved our Van. A pesky transmission issue kept re-occurring. Its hard to drive with out 1st and 2nd gear. The old 2001 Honda is a nice to have vehicle for our business. We had to bring it in several times but they were very supportive and stood by their work. Got it back late Friday last week and it is running very well now! Thank you Brad and team at Mazurs. Well be back for all our auto repair needs in the future!

Name: J****** T****
Date: 2020-07-17 22:07:42
Rating: 5
Comment: Took my vehicle here for the first time this week. Staff is very polite and professional, and were able to work around my schedule with drop off and pick up despite being outside of usual hours. I liked the text updatesand the work was done much faster than I anticipated, despite the fact that theyre always really busy. Great place

Name: C****** W*****
Date: 2020-05-21 23:58:49
Rating: 5
Comment: I have moved my vehicle maintenance and repair to the RIGHT place! Each person I have encountered in my two visits have been professional, caring, and the quality of work has been exceptional. I have shared with my local friends the wonderful service as well. I would like to also say a special thank you to Dave for going above and beyond on my last visit 5/19/2020 - your kindness and generosity is appreciated.

Name: j**** m********
Date: 2020-04-01 13:42:06
Rating: 5
Comment: I have always had a good experience with Mazurs Automotive. They have always been professional and very knowledgeable. I feel confident having them repair my car when needed. No pressure quotes and recommendations. I appreciate the inspections during the visit of my vehicle to ensure my car is reliable to operate. Thank you!

Name: L** N
Date: 2020-03-09 14:47:48
Rating: 5
Comment: All the best bits of a local business wrapped up with professionalism and kindness. Theyve done a great job fixing up all sorts of issues on my cars both big and small. Theyre always upfront with whats needed and the cost before any work is done.

Name: J*** W*******
Date: 2020-02-27 21:44:26
Rating: 5
Comment: I needed an oil change and called Mazurs to get an oppointment. I got an appointment the same day and it only took about a half-hour. Their waiting room is welcoming and comfortable. They are very friendly and they are affordable. I am very satisfied with their professional attitude and I recommend that you stop by for friendly and quality service.

Name: R***** P****
Date: 2020-02-20 17:32:52
Rating: 5
Comment: I visited this location for an oil change. Everyone one is super professional and very polite. It took about 30 - 40 minutes of a wait time, but theres a comfortable area you can sit at while your car gets worked on. I would recommend this location to all friends and family.

Name: T***** G*****
Date: 2020-02-20 14:04:39
Rating: 5
Comment: First time here. We are new to the area and found Mazur’s via on line search for Land Rover service. Could relate to the bio and history on the web site and felt that if the statements were true it will be a good fit for us so I made an appointment on line. So far very impressed. Friendly, courteous, clean, great waiting area. And service as expected, timely and reasonable. Making an appointment for our other vehicle

Name: J******* G*******
Date: 2020-02-17 22:22:39
Rating: 5
Comment: Mazur staff is trustworthy, forthcoming, clear, patient, and professional. They problem solve with you and give options rather than pressuring you to spend money on something that might not be necessary. The waiting area is actually very pleasant. I don’t dread getting an oil change anymore.

Name: C****** M*****
Date: 2020-02-17 16:38:41
Rating: 5
Comment: Reasonable prices and the waiting room is clean with coffee, tea hot chocolate and snacks while you wait. Complete with wifi so you can even get some work done!Always great service each time we come in. Friendly and helpful with no pressure. I appreciate the clean and neat facilities and the communication while they work on your vehicle.

Name: P****** L******
Date: 2020-02-12 15:50:26
Rating: 5
Comment: I was really impressed with the staff here. After they did the inspection they sent me a link with the issues that needed to be addressed. Everything that was recommended to be fixed they included pictures of the issue. I am not great with cars and this piece of mind really helped with making my repair decisions. Once we agreed to the repairs it was done within a day. Keep up the good work!

Name: A***** B*****
Date: 2020-02-07 20:37:41
Rating: 5
Comment: Professional atmosphere. Very nice and comfortable waiting area. Employees were very informative and provided great customer service. Was also very happy that it took under an hour (about 40 minutes). Will come back for my next oil change.

Name: A*** G***
Date: 2020-02-06 21:11:41
Rating: 5
Comment: This was my first experience with Mazur Total Automotive. The staff were kind, courteous, and professional. They explained service fees and did not pressure me into anything extra. They provide snacks and a nice waiting room. They made a very good first impression and I look forward to working with them again in the future.

Name: S**** K***
Date: 2020-02-06 21:06:24
Rating: 5
Comment: I have been a regular Total Automotive customer for a few years now. I used the Howell location and was very happy to see the Hamburg location go up.The staff there are friendly, honest and thorough when servicing my cars. The waiting area is clean, comfortable and has snacks and drinks.Highly recommend!S. Kamm

Name: S****** P*******
Date: 2020-01-31 22:06:21
Rating: 5
Comment: Have to say EVERYONE was very nice and where able to give me a loaner car no additional charge. Even gave me advice on my car on how to prevent having to change the filter and make it last longer. 10/10 would go again.

Name: R**** F*****
Date: 2020-01-23 23:35:10
Rating: 5
Comment: My work truck died late in the day. They got it in and diagnosed quickly. They had it repaired by lunch the next day. They also replaced a recall part. They went out of their way to get the part from variety ford in Ann Arbor. They were fast, friendly, and professional. Thanks guys!!!

Name: J*** K*****
Date: 2020-01-23 22:26:53
Rating: 5
Comment: Always pleasant to work with. We are regular customers with four vehicles, two with HIGH MILEAGE. They are open with their recommendations, but know that I’m not putting a lot of money in the “beaters”. Both of them are still running! The waiting area is comfortable with beverages and snacks. Otherwise you can walk across the street for shopping at Kroger’s

Name: S**** C*********
Date: 2020-01-02 23:17:24
Rating: 5
Comment: The Mazur Auto staff have been taking care of my cars- both American and German- for 20+ years and I’d never go anywhere else. I’ve driven the cars under their care to 275,000 miles. Everyone I deal with is knowledgeable and professional. They’re honest; I’ve taken cars in for issues I thought I had, and after evaluating they told me I didn’t have or that it was something very simple and inexpensive to fix. Once I took my car in because the AC wasn’t working- all it needed was some corrosion at a connection cleaned up so they did that and didn’t charge me a thing. The new facility at M-36 and Chilson is very nice and quite comfortable if you have to wait. Also- free loaners! Highly recommended!

Name: K**** a** M***** P*****
Date: 2019-12-31 15:42:16
Rating: 5
Comment: I have been dealing with Mazur auto since the opened. They have always been fair with their prices and advice. I have been dealing with Dave since they opened, it’s nice to always see a familiar face. Dave will tell you what needs to be done right away and what can wait a little while.Very accurate with estimates of price and how long it will take. Sometimes things happen but they also will give you a loaner car if you need one. Joe Mazur, the owner is usually around making sure things run smoothly. He is not a absent owner and is available if needed.They have a brand new state of the art repair facility, super clean and a large waiting area.I always refer family and friends to this shop, never had any complaints!Was not paid for this. LolKeith Pankow

Name: D*** T*****
Date: 2019-12-31 14:37:42
Rating: 5
Comment: I am a happy repeat customer of Mazur automotive. They text reminders of your appointments, have an excellent waiting areafor while you wait appointments, that included beverage, TV & magazines.I always feel confident using Mazur because of their skilled technicians, at favorable pricing!

Name: c********** r*****
Date: 2019-12-16 17:52:38
Rating: 5
Comment: I’ve been coming here since 2011 and have been pleased at every turn. They have serviced both my domestic and import cars and have never disappointed in terms of price or quick service. What sets this garage apart from others is their customer service team. Dave, the front side manager, is a treasure.Mazur will advise you of what works needs to be done immediately and what can wait, that way if you are on a budget, you can get fixed what is needed at the time. I highly recommend Mazur Automotive!

Name: M****** B****
Date: 2019-12-10 18:01:32
Rating: 5
Comment: We have been very happy with Mazurs Total Automotive. I had a weird noise under the hood and had to take my car in a couple times. The guys were great at communicating what was going on, didnt make me feel dumb (like another place I took it), and fixing the problem for me! I love the text vehicle inspection reports and communication. Highly recommend!

Name: A** 7***
Date: 2019-11-27 18:01:23
Rating: 5
Comment: Friendly staff, thorough inspection of my car, honest recommendations. Reasonable estimates. Being able to schedule (and reschedule) my appointment on line was great! Identified several things that I can take care of on my own. Thanks, Mazur!

Name: D****** F**
Date: 2019-11-27 17:12:21
Rating: 5
Comment: Mazurs Total Automotive has provided excellent customer service from the start. They are professional in every way. Extremely honest, clear & transparent with their pricing as well. Very pleased with them to say the least!

Name: P***** K******
Date: 2019-08-30 19:43:20
Rating: 5
Comment: Dave took great care of our family vehicles recently. The team is friendly, efficient and helpful. Id recommend scheduling your next maintenance appointment with Mazur today!

Name: b****** p*******
Date: 2019-08-30 12:11:12
Rating: 5
Comment: We’ve brought multiple vehicles to Mazurs for oil changes, tire balancing, alignments and brakes. Quality is good, people are friendly and trustworthy, loaner vehicle is very convenient. Would recommend.

Name: T***** B****
Date: 2019-08-27 18:09:44
Rating: 5
Comment: Just moved back home from college and was looking for a close and convenient place to maintenance my car. Glad I found Mazur’s. As soon as I walked in I was greeted and helped by their staff and they were quick and professional in taking care of my car!

Name: P**** S******
Date: 2019-08-23 13:59:35
Rating: 5
Comment: I’m new to the area, just moved from out of state. I stopped in to just check pricing for an oil change. Learned they are a total automotive repair company, with a newly built (2018) beautiful repair shop, and an immaculate large waiting area with professional service techs. They have a very friendly, knowledgeable staff, and the service advisor Ben, let me know about a full year service package that is better than any place I’ve been, with benefits I’ve not seen offered anywhere. I signed up the that service and could not be more pleased.

Name: H****** M*********
Date: 2019-08-23 12:15:02
Rating: 5
Comment: Mazur Automotive has been amazing with taking care of my car issues. If you’re looking for a place that is thorough and has great customer service, then Mazur Automotive is the place you’re looking for. Every single staff member I have come across has helped answer any questions I have had. Dave has helped me tremendously, with answering my questions and taking care of my vehicle. I will not go anywhere else for my Automotive needs.

Name: W*** D*******
Date: 2019-08-02 15:45:16
Rating: 5
Comment: Very professional auto shop! I was on my way to have my car serviced this morning and 1 of my radar hoses sprung a leak. They were able to locate the leak and promise to have it fixed for me by mid day today. I highly recommend anyone to take there car to mazurs auto in Pinckney! Fast, friendly, and automobile family. Keep up the great work!!!

Name: M****** i* B*******
Date: 2019-07-30 01:19:50
Rating: 5
Comment: Another recent visit and the great communication on the phone and updates by text just cannot be beat It starts with service when making an appointment, to honest and professional communication through the repair or maintenance to a clean and welcoming waiting area. And reminders for my car when it is time to take in. First class. Glad to know the team.

Name: R***** Y*****
Date: 2019-07-25 13:06:02
Rating: 5
Comment: Fantastic service at reasonable prices. We’ve been using Mazur for the last three years since moving to the area, and we’re sold. They have an honest, realistic, and no “scare tactic” approach to their business- they are truly mechanics, not salesmen!! I won’t take my cars anywhere else.

Name: M****** M****
Date: 2019-07-12 19:34:03
Rating: 5
Comment: I could not be more impressed. They repaired my back brakes on my Infinity Q60. They keep me posted by text and telephone. When the car was not done by 6 pm they had a guy stay late and finish the job. They called me at 7am the next day and said the car was ready. Great service!

Name: S***** K******
Date: 2019-07-09 12:07:17
Rating: 5
Comment: I have been going to Mazur for close to 2 years and have always had a great experience. Very professional, quality repairs and oil changes, reasonable pricing and convenient location. And their new facility has a very nice and clean waiting area with WiFi, coffee and snacks. Overall highly recommended.

Name: J**** V** d* K*******
Date: 2019-07-01 20:48:48
Rating: 5
Comment: If youre looking for any car services, do not hesitate to check this place out! This is the second time I have come here to get my oil changed and they work with you to get the best price for whatever service you need. They make it really easy to make an appointment, you can either make an appointment online or give them a quick call. I will definitely be returning.

Name: M******* H****
Date: 2019-06-27 15:23:58
Rating: 5
Comment: Skilled mechanics and very professional. Diagnostic and service done on my 2012 Honda. The work performed was timely and I am very happy with not only my car but the customer service I received. I am always leery to try a new shop but this was a very good experience and I look forward to using them in the future.

Name: R*** W*******
Date: 2019-05-31 13:31:09
Rating: 5
Comment: My wife and I have been customers for many years, and will continue as customers because Mazur provides things we dont find in other auto repair shops. 1) Information. They explain the cars systems and what is/needs repairing. The good explanations we receive allow us to make the choices about what we get repaired, and alternatives. 2) Quality. When they fix something, it stays fixed. Several times we have brought one of our 5 cars to the dealership, and had to return because the dealership didnt fix it. The guys at Mazur find the issue and take care of it. 3) Honesty. Once I had the exhaust manifold on a 2013 Nissan Frontier break. I brought it over, expecting to pay the $1300 to have it fixed, but Dave let me know that the factory drivetrain warranty from Nissan would cover this (I thought it was expired). Damn! Yup, dealership covered it 100%, and Mazur saved me $1300. I just really doubt I would have been told that at some other places Ive been to. 4) The Extra Mile. So many times Ive been here I have experienced their concern for the best way to safely maintain my vehicles. I feel like they consult with me on my maintenance plans, and Im not getting the hard sell. I used to own a 1997 AMGeneral Hummer, that I maintained at a dealership in Novi, that took over all the Hummer obligations From Detroit Hummer when they went out of business in 2007. One day in 2017 I was informed that the dealership was no longer servicing these trucks. The guys at Mazur took it on, and did major (MAJOR) suspension replacements for me, along with diesel fuel injection work. And through all this, they worked with a specialty Hummer parts supplier to have me buy the necessary parts directly. This arrangement saved me $1500 on parts (Hummers are expensive to maintain). Just awesome service.I highly recommend Mazur, and only go to the dealership for warranty repairs. Mazur does all my maintenance on our fleet (vehicles spanning 1972 through brand new, foreign and domestic).

Name: P***** S**********
Date: 2019-05-29 20:12:23
Rating: 5
Comment: Trustworthy and professional. My first call whenever the vehicles need attention. I took my young daughters PT Cruiser in for some preventive maintenance and were very pleased. I just purchased the car with 90,000 miles on it so I wanted to change the timing belt and water pump. While driving the car over there the front brake calipers started dragging so I had them look at them as well. They took care of the belt and water pump, checked out the brakes and said the system was fine...the car had just been sitting a while and needed some lubing and freeing up of a few things and they were fine. Very pleased with their honesty. They could have said it needed a complete front brake job. Great guys! Highly recommended! Thanks I have some piece of mind when she is driving her PT.

Name: J****** T*****
Date: 2019-05-24 12:03:50
Rating: 5
Comment: Another great recommendation for Mazur’s Total Automotive! I have an older vehicle and they are great about keeping track of the history and explaining what works needs to be done now and what things can wait to be repaired. The loaner cars are very helpful when your vehicle needs to go in for a longer repair. Scheduling appointments is easy and the text updates are a nice feature. Great customer service and worth the drive to continue bringing my vehicles here for service.

Name: W****** D******
Date: 2019-05-15 12:09:11
Rating: 5
Comment: Mazurs automotive is a great place to get your car serviced! The service is people are very nice! They dont pressure on unnecessary work. This is the second time I brought my car here for service and I believe I wont be waiting long! If you wait your car serviced, mazurs is the place to go

Name: M*** P*****
Date: 2019-05-07 11:57:58
Rating: 5
Comment: Mazur is great! I have taken multiple vehicles here for general maintenance over the past couple of years. They have always done a great job in a very timely manner. I will be back and strongly recommend!

Name: J**** E** H*****
Date: 2019-04-09 13:20:56
Rating: 5
Comment: Great service, honest and helpful employees! They are always fast, thorough, and very friendly. Its also a great facility with a lovely, comfortable waiting area. Theyre conveniently located right across from a Kroger, so I like to get my groceries done while I wait. Theyre my go-to place for anything automotive!

Name: K H
Date: 2019-03-22 00:47:16
Rating: 5
Comment: First time writing a review for any company on Google. Just wanted to confirm the many other positive reviews for Mazur. I worked with the Assistant Manager David Cowhy from start to finish on some tricky maintenance for my vehicle. David and his team provided a full inspection report, and he worked with me to prioritize several repairs and patiently explained everything they would do. He did not try to sell me on things I didnt need which is something I think many people are worried about when it comes to auto shops. I know enough about cars to know he was not lying to me, but these repairs were simply things I just cant do myself with my limited tools and time (and lets be honest, theres a very high likelihood I could mess up the repair and end up costing myself twice as much in the long run). The entire experience left me thankful that there are still reputable local businesses in my area and that I have found one so close to home (also the Pinckney location is a brand new facility and it shows!). There are also a few loaner vehicles available on a first come, first serve basis. This saved me a huge headache of having to find a ride to and from work while my vehicle was there. Cannot recommend these guys enough. Thanks again, David! Will definitely be going back if I need any future work done.-Kevin

Name: S******* H****
Date: 2019-03-21 21:06:36
Rating: 5
Comment: My familys first choice mechanic. We have been customers for over 5 years. Technicians are friendly, flexible, and fast. Recommended to all friends of the area and those who tried the service became future loyal customers as well.

Name: T***** R*********
Date: 2019-03-14 16:10:12
Rating: 5
Comment: Actually sitting at Mazur right now.. Beautiful facility inside to get my work done or relax on the couch and watch tv. Very friendly and helpful staff! They always answer all of my questions in as much depth as I want... even when Im sure I repeat my questions! :) As a female taking care of our family cars, its sometimes not easy with other auto repair shops. But we have been with Mazur for YEARS and I wouldnt change. I cant speak highly enough of this place!

Name: M****** M******
Date: 2019-03-11 18:07:05
Rating: 5
Comment: This business has been my go-to for all vehicle maintenance on my two vehicles for over 7 years and I always get treated with great respect and service. Their pricing is at or often better than industry standard, as well. I highly recommend!

Name: M*** K*****
Date: 2019-03-07 22:20:27
Rating: 5
Comment: Great local automotive service with quick oil changes at a fair price! They are friendly and once the manager did the oil change himself since they were booked that night but it was the only day I could come in!

Name: K**** M********
Date: 2019-03-07 14:12:29
Rating: 5
Comment: Wasn’t sure where to go when we moved to the area and so I took a chance with Mazurs. Let’s just say I am SO glad that I did! They have been nothing short of honest and have always made me feel welcomed. They always make sure I know exactly what is going on with my vehicle, even brought me back to the shop to show me an issue! Highly recommend!

Name: N**** B****
Date: 2019-02-22 16:09:48
Rating: 5
Comment: I love Mazur Automotive! I first went to them when Kia dealer said they would need to take apart my engine and Id have to leave my car for a week and rent a car. I decided to get a 2nd opinion. I looked up AAA repair shops and found Mazur. They were able to fix the engine leak without all the hassle. Have been back several times for oil changes and other repairs and they are always reliable, honest and friendly and get the job done right! I also love the free loaners, which they always offer and I have used twice. Plus their comfy waiting area has free snacks and beverages.

Name: J**** M**********
Date: 2019-02-22 13:06:42
Rating: 5
Comment: Highly recommend Mazur’s Total Automotive! They are very honest, friendly and fair. The waiting room is great, scheduling online is very convenient and I feel they have my best interest as their priority. Love this place!

Name: C******** D*****
Date: 2019-02-21 13:48:57
Rating: 5
Comment: My family has been going to Mazur since shorty after they were established- I live 30 miles away and the drive is worth every minute. Theyve never left me hanging or screwed me over, and have gone way past typical expectations to help me out when Im in a pinch. 10/10 would recommend. Just call and talk to Dave or Ben about what you need- theyll help you out.

Name: C*** B*****
Date: 2019-02-15 15:30:25
Rating: 5
Comment: Mazur’s Total Automotive! Awesome experience! I brought my truck in for a tire repair and the technicians were fast, courteous and professional! The waiting area, service area and overall curb appeal of this facility is top notch. Again great experience and very professional. These folks take pride and ownership of their repairs and service.

Name: R*** W****
Date: 2019-02-14 20:24:45
Rating: 5
Comment: Neighborhood trusted mechanic with fair prices even Pep Boys or Midas couldnt beat. Get a quote & call around (youll be wasting your time but youll see theyre as fair as anyone) and the quality of work will not disappoint. Any service you need, convenient and brand new location not far from the previous. Text message communication and everything done digitally/efficiently. 👍

Name: R*** R*******
Date: 2019-02-07 15:45:38
Rating: 5
Comment: Had major rear end repairs done today on Ford CMax. Tire place said bad shocks and brakes were causing severe tire wear, which I didnt buy. Mazur did a more thorough diagnosis, which I believe will solve the problem. Also matched good deal on new tires.Greeted personally by manager when I entered the office. Clean. Big TV. Coffee and sweet/salty snacks. Didnt have an appointment, but they fit me in. Plenty of parking and convenient location. Especially liked their complete inspection coupled with oil change.Got an oil change and inspection. They identified several important and correct problems, but put them in a reasonable perspective regarding impact and urgency. I really appreciated this.Took my truck back in today. They fit me in without an appointment and promised to get it done by the end of the day. Price seems very reasonable to me.

Name: J***** K******
Date: 2019-01-28 14:08:33
Rating: 5
Comment: My whole family has put trust in Mazurs Total Automotive since the beginning (before they added Total to the title and even back when Joe worked at Gordon Chevy!!!) Joe and his team at the shop give thorough care and articulate attention to your vehicle and never try to pull a fast one on you.Especially ladies out there concerned that youll be spending more than necessary because youre a woman- no bias here! Because when youre here, youre with family.My favorite visits usually include seeing Joe Sr and talking with Dave until my vehicle is ready! But with their huge success they are so busy!!Keep up the hard work 😊

Name: M******* M******
Date: 2019-01-24 20:25:20
Rating: 5
Comment: Weve been a customer of Mazur Automotive for several years now and have no doubt that several years will become many years! Thanks to the Mazur team, I have a 2005 Subaru Outback that runs like a brand new vehicle - seriously! If you want friendly, competent, and trustworthy service, call them! You wont be disappointed!

Name: M**** N****
Date: 2019-01-23 13:23:51
Rating: 5
Comment: Awesome place! Outstanding service. Great people work here. Always nice! Never displaying an attitude. And perhaps most importantly, theyre honest about all the work they do. If Mazur says you need it done, it needs to be done. If not, theyll let you know.Go there and dont think twice about it!

Name: K** K*****
Date: 2019-01-14 18:19:59
Rating: 5
Comment: Ive been a regular customer for years. I can count on a great experience. Theyre friendly, professional and honest. I can count on the Mazur team to give me honest and practical advice on my maintenance and repairs at an affordable price. Theyve become a trusted resource.

Name: J******* P
Date: 2019-01-09 21:32:52
Rating: 5
Comment: HONEST! Took my car in due to load noise in back right wheel region and was fully prepared that it could be the suspension. They found the problem (large piece of metal lodged in my mud flap) and were honest and charged me minimal, just for the cost of the removal/ diagnosis.Also, beautiful inside if you decide to sit and wait for your car that has a large TV/ snacks.

Name: P*** M*******
Date: 2019-01-08 20:23:40
Rating: 5
Comment: Mazur’s Total Automotive has completed my vehicle’s service needs thoroughly and in a timely manner every time. The staff are friendly and professional — explanation of service performed and maintenance needs is always clear (I’m not a car guy!) so I can anticipate upcoming maintenance and budget accordingly.Their location is clean and fresh and complimentary snacks/drinks are a plus (especially when you want to wait).Will continue to return!

Name: E******** F****
Date: 2018-12-28 19:21:35
Rating: 5
Comment: Mazur was referred to us as a reputable auto shop with good pricing and honest, reliable techs. We were not disappointed! The ease of scheduling online is perfect for our busy life, plus the employees are kind, respectful and non-pushy! Excellent choice!

Name: B***** M*******
Date: 2018-12-28 16:26:35
Rating: 5
Comment: Our family has switched over to Mazurs about 6 months ago. The staff I have dealt with are professional and courteous. I really like the detailed reports that are provided and reviewed with me in detail.I would highly recommend Mazurs based on the excellent customer service.

Name: A***** W******
Date: 2018-12-27 22:53:36
Rating: 5
Comment: My experience here was by far the best that Ive ever had at any auto repair shop. The staff was so friendly and kind when I came in quite frazzled. They were knowledgeable and fast. So glad that they are right down the street if anything comes up in the future!

Name: b**** d*********
Date: 2018-12-20 18:51:23
Rating: 5
Comment: Had an array of work done to my vehicle over the years including electrical, exhaust, breaks and oil changes. Ive always had a good friendly experience with the employees and the mechanics do quality work. Most recently they needed to keep my car so they gave me a free loaner so I can continue to get to work. Thank you Mazurs for a good experience.

Name: J***** H*******
Date: 2018-12-19 13:53:13
Rating: 5
Comment: We have been coming to Mazur Automotive for several years. They are always courteous and knowledgeable. We have had 4 different vehicles serviced there and have never once been disappointed. Love their loaner car program! There new building is gorgeous! Waiting there is easy.

Name: B******* P*****
Date: 2018-12-17 12:33:07
Rating: 5
Comment: This garage is phenomenal! We just moved to Pinckney and our older vehicle that we depend on was shaking and would barely drive. I am very apprehensive about trying new automotive shops but Mazur’s had great reviews and was the closest shop to our house.The shop itself was very clean and comfortable inside (the nicest one I’ve been in). The guys were respectful, kind, and really listened to my needs and concerns. After I explained how much we relied on this vehicle, the guys bent over backwards and had it fixed that day for less money than they originally quoted me. I am very impressed with this shop and will definitely be back. Thank you to all the guys at Mazur’s!

Name: K*** M****
Date: 2018-12-12 16:16:28
Rating: 5
Comment: Ive been coming to this shop for years now - even way back when they were at their old location. Theyre always straight forward in their estimates and summary of issues, helpful in figuring out what should be done now and what could wait a bit to fix, theyre courteous and give customers the benefit of the doubt, have a great building with a comfortable waiting room, and give out free loner cars (though I just hung out in the waiting room while they worked on the car).I would recommend it to anyone looking for a professional shop who treat their customers right.

Name: S***** W*****
Date: 2018-12-03 20:13:26
Rating: 5
Comment: Mazurs is my familys favorite auto shop in town. Work is completed promptly, we can get appointments in a reasonable time frame, and prices are competitive. Plus, their new location is convenient and across from Kroger, and an attractive building which is a nice change from the abandoned building that used to be here. The new waiting room is also comfortable while waiting for something quick like an oil change.

Name: J*** C*****
Date: 2018-11-12 14:42:57
Rating: 5
Comment: We visited at the old location. They are very thorough and quick. Came in for a bad ground wire, they had it done within 24 hours. I came to new location with new car for oil change quick and not very costly. They have specials on their website. Great work at great prices!

Name: M*** T*****
Date: 2018-11-06 14:09:12
Rating: 5
Comment: Very professional group here that really does their due diligence to inspect your vehicle and explain their findings. Suggests timing for repairs. They also have loaner vehicles that you can use while your car is in for longer repairs - a great perk so you arent too disrupted in your normal schedule. The location is clean and spacious, and they have a great place to setup and work remotely on their guest wifi or to relax in front of the TV while you wait. I highly recommend Mazur!

Name: S**** N********
Date: 2018-10-30 14:32:45
Rating: 5
Comment: I stopped into Mazurs in Pinckney on my way in to work one morning due to a leaking tire. It was convenient that they were open early, they were able to get me in on no notice, the guy that helped me was friendly and welcoming, and they repaired my tire quickly for a great price. When they first opened, I admit I was bummed there wasnt something more exciting going in that building space but they now have my full support!

Name: P*** D*****
Date: 2018-10-08 12:57:55
Rating: 5
Comment: I had to use Mazurs for a last minute (over due) oil change before travels this week, I contacted them on Friday with a Monday 9am appointment. I was fortunate to get in and out timely. There is no pressure sales, but did review potential future preventive maintenance item(s). The facility is new, but general cleanliness was noticeably on the high end of detail and care. My impression is that there is a good level of pride that this business has with their facility and with their customers. I have no relationship to this business other than a new customer. - I would recommend trying them.

Name: J*** K
Date: 2018-09-28 15:07:16
Rating: 5
Comment: Im very happy with the service Ive received from the guys at Mazur. As one who dreads car issues, its nice to have somewhere to take my car for repairs where they handle the issues and willingly explain whats going on with as much or as little detail as requested.

Name: S**** D**** (******
Date: 2018-09-26 13:39:17
Rating: 5
Comment: It was a pleasant experience, from the time Joe Mazur responded to my online request, to bringing in my classic Lincoln to Dave for an estimate, to the finished product. The work was performed flawlessly, and I am pleased. I will not hesitate to go to Mazurs for future work, and will tell all my friends, especially those with classic cars! It can be difficult to get someone to work on these.

Name: h****** l****
Date: 2018-09-20 18:16:23
Rating: 5
Comment: This is my favorite car shop. They do all sorts of jobs from tire changing to large work. They are always so friendly and professional. Their waiting room is super cozy with free refreshments, large tv and bright open area. Highly recommended.

Name: D*** K***
Date: 2018-09-11 18:36:58
Rating: 5
Comment: I went to Brighton looking for a tire repair. There was a substantial wait at several places and I was short on time. While on the way home, I called Mazurs Automotive thinking it would be a long shot; but worth a try. I was very happy that they told me to come in and they would get to it ASAP. Thirty minutes later, my tire was repaired and I was on my way. I was impressed on all levels, prompt service, friendly employees, a clean and comfortable waiting area and efficient work. I will be back for other auto services!

Name: C***** S*******
Date: 2018-08-31 17:19:56
Rating: 5
Comment: One of the reasons I first came to this business is because they offer a loaner car for needed car repairs. This is an ideal situation as I run a child care and often have to work extra shifts/hours and cannot go without a vehicle. The staff is very friendly and they give a very thorough inspection with service! Their new location is even more convenient and they have an amazing waiting area with extra goodies whilst you wait! Im glad to have found somewhere that will help you in many circumstances.

Name: M**** D*********
Date: 2018-08-31 15:03:12
Rating: 5
Comment: I have always had an excellent experience with Total Automotive (Mazure’s) in hamburg. I have been a customer for years! There customer service is excellent! The new location is wonderful, they have a very nice waiting area to relax while your oil change is taking place. I have even been offered a car to drive durring times when my vehicle was in need of more extensive repair.

Name: M******* B********
Date: 2018-08-21 20:55:01
Rating: 5
Comment: My truck drives almost like new after they replaced the front bearings. Very courteous and friendly. They provided us with a Free vehicle and kept me posted on the issues with the vehicle. Will use them again for sure. The only suggestion I would give them is to indicate on the invoice the price per hour on labor, not just the total.I had the issue diagnosed at the dealer while the vehicle was in for a recall and the original price to replace 1 bearing/hub was about the same price quoted by Mazur to replace both

Name: J*** S******
Date: 2018-08-17 00:36:06
Rating: 5
Comment: Great experience. Very detailed inspection with a thorough explanation of any issues they find. Took my daughters car in to be serviced and checked for safety issues before she goes off to college. Thanks to Mazur’s Total Automotive I can rest easy knowing my daughter will be driving a safe vehicle.

Name: P***** W*******
Date: 2018-05-11 17:39:41
Rating: 5
Comment: For the last few years I have had all my automotive work done at Mazurs and have never been disappointed by their work. They are professional and efficient and always explain what needs to be done. I give them the highest recommendation.

Name: A***** P*********
Date: 2018-05-07 10:43:44
Rating: 5
Comment: I cannot say enough about how amazing Mazur has been. Originally we had just taken our one car there for routine oil changes and those alone are great! They update you along the way and send a detailed online report on your car (they even sent photos of a mouse nest we had in the air filter). Their waiting room is so accommodating with snacks, drinks, and a tv. Recently I took my car in for some bigger repairs. I accidentally dropped my car off before work a week earlier than my appointment. No one at Mazur even mentioned my mistake (Im still so so sorry btw). They repaired my car that day and sent text updates the entire time. They even texted me when it was a good time to call them for a quote. This was so helpful while I was at work because I could call when I was available. They are so very nice and explain things so well. I highly recommend Mazur! Customer service is obviously a priority to their employees.

Name: A*** P*********
Date: 2018-03-08 23:08:48
Rating: 5
Comment: Have only had my car serviced at Mazur Automotive twice, so far, but its my new go-to auto shop. The staff are very professional, knowledgeable, and friendly.The service is quick and well done. They send updates via text throughout the entire process letting you know where theyre at.After the service is complete they email you a full report including pictures of things you should be aware of (mouse nest in my air filter in my case).Im a new customer, but will be a customer for a long time to come.

Name: C******** D*****
Date: 2018-02-26 15:22:17
Rating: 5
Comment: Mazur is a trustworthy, reliable servicer of my vehicle, to the point I drive 45 minutes to make sure all my vehicles are cared for my Mazur. I so appreciate the honest prioritization of work needing to be done so that I can plan scheduling for maintenance on my own timeline. This gives me the assurance I need to feel like I am driving safely while still addressing concerns legitimately brought to my attention. I have recommended this servicer to many, near and far, because I value the peace of mind that comes with a trustworthy shop! Id encourage anyone to give this reasonably priced service provider a try. They wont be disappointed.

Name: J** R*********
Date: 2018-01-31 14:09:20
Rating: 5
Comment: Mazur Automotive is awesome! Clean environment, very friendly service, and top quality. Weve been using them for years and have not been disappointed. I would highly recommend them.

Name: S***** H*****
Date: 2018-01-02 21:08:45
Rating: 5
Comment: The guys at Mazur Automotive are extremely professional. They can perform service on your vehicle that is better than going to a dealership. They are most helpful in every way. They will work with you to get the job done in a timely manner and with a fair price. If you cannot afford to get everything done on your car at one time they will assist you in making a plan that will work for you. I highly recommend Mazur Auto for your vehicle repairs and routine maintenance.

Name: C***** H*******
Date: 2017-10-13 00:08:55
Rating: 5
Comment: Their customer service is great, particularly Dave, who spent a great deal of time explaining what had gone wrong with my vehicle and answered the many questions we had about it. They also had a great spare car that I was allowed to use during their time working on my car. I will be coming back in the future when I need help.

Name: S**** B****
Date: 2017-09-28 16:55:50
Rating: 5
Comment: The guys at Mazur Automotive are beyond helpful and deserve a 5 star rating. My car has had quite a few problems and they are always there to help. I appreciate the friendliness of the staff and the timeliness of getting my car back. The prices are very reasonable and I love that you can set up to get a text message when your vehicle is ready. Although I hope nothing happens to my car soon, I will definitely be taking my vehicle to Mazur when something comes up in the future.

Name: C**** F*********
Date: 2017-04-21 12:04:24
Rating: 5
Comment: Weve been bringing our cars here for several years because the service has been reliably awesome. Dave has always been very honest, and accommodating. Ive been to a few other shops in the area, and I HIGHLY recommend Mazur over all of them.

Name: W****** F****
Date: 2016-12-30 00:49:42
Rating: 5
Comment: Our first visit to Mazur went beautifully.  They did a great job at a fair price and ahead of schedule.  And theyre really nice guys!  Well definitely return to them for our next need for service.

Name: B****** B*****
Date: 2016-12-19 14:31:28
Rating: 5
Comment: Great service and always willing to make your repair experience a good one. Honest assessments, friendly environment and committed to getting you back on the road as soon as possible. Mazur is an excellent establishment where you are treated as a friend not just a customer.

Name: M****** N**** T*****
Date: 2016-11-16 03:13:41
Rating: 5
Comment: Mazur Auto has knowledgeable, honest, hard working staff who always go above and beyond to ensure you understand the work needed and you come away with peace of mind that your vehicle is well taken care of. I will not take my vehicles anywhere else for service and I am thankful to have a shop like Mazur Auto for all repairs or maintenance. I happily recommend them!

Name: T*** C
Date: 2016-11-15 13:12:36
Rating: 5
Comment: Phenomenal customer service and automotive expertise! Going to an automotive repair shop can often be like going to the dentist, never really looking forward to it. That’s not the case with Mazur. My family has been taking their vehicles to Mazur for many years and their level of honesty, integrity and caring is second to none - the entire team at Mazur is exceptional.

Name: M******* S*****
Date: 2016-11-14 22:27:09
Rating: 5
Comment: In this day and age where honesty and integrity for a business I would have to say that Mazur Automotive has been one of the most impressionable ones that come to mind. ALL of the staff are friendly, always willing to help you. Never have I been pressured into a repair, they tell you what is wrong, what it will take to fix it, and no hype, BS, or otherwise unecessary repairs. Highly recommend the shop to all those we know, and will continue to do so.

Name: C**** B******
Date: 2016-11-09 16:02:30
Rating: 5
Comment: Very professional and friendly staff. This is the second time Ive visited for major repairs. Repairs were done promptly and at a fair price. The free loaner car was a huge plus, and the main reason I didnt put the repairs off further. I will definitely return here for future service, and I absolutely recommend them to everyone I know.Also, definitely check out their annual oil change deal, 3 oil changes for the year at a good price, and a nice little punch card for your keys.PS I hardly ever write reviews, but these guys are excellent(This is the same review I wrote for these guys on Yelp)

Name: S**** B****
Date: 2016-11-08 21:50:05
Rating: 5
Comment: Mazur Automotive is simply the best. Ive relied on Joe and his staff for years. Honesty, integrity, flexibility, and thorough work done right by experts at a fair price -- all with a friendly smile. You cant beat that combination anywhere!

Name: M***
Date: 2016-05-09 20:09:31
Rating: 5
Comment: I highly recommend Mazur Auto. I normally perform my own work on my vehicle but I had just moved into the state last week and was on the way to an interview when my fuel pump went out on the freeway. I was able to be towed to the nearest facility which happened to be Mazur. I had no way of getting the work done myself as I was 30 miles from my place. I arrived there close to closing time and they did their best to diagnose my vehicle but were honest about the fact that they wouldnt be able to replace the pump before closing, and that they were not open until Monday. David was very understanding of my situation and decided to offer me a free loaner car for the weekend so that I could make it to two job interviews on Monday when they would be working on my car EVEN THOUGH they normally dont loan to first time customers. I was not expecting this and I appreciate it very much as I was able to make it to both interviews.On Monday I got a call from David who was even nice enough to ask how my interviews went and whether I had made it to them. They had done a full inspection on the car, since I havve only had it about eight months and knew there were some suspension issues. When he called, he had priced out a quote for my necessary fuel pump replacement, as well as a seperate quote for the most needed suspension job. Again, I typically do my own work and will be doing the work they quoted me on, and David understood and gave absolutely no pressure and they even gave me a 1-5 scale grade on how necessary the work was.Finally, when I got there, they explained that my fuel level sensor was bad (which I had suspected) as they put the fuel pump in and the gas level was nowhere near the gauge reading. Again, since I am inbetween jobs and need to save a few bucks, I declined the service and David understood, no pressure.The price on the repair was totally fair, the timing was perfect on Monday, there was no pressure, and they went out of their way to make sure their NEW customer was inconvenienced as little as possible. All in all, the ideal experience for someone who works in the field and knows how most of the time this is not the case for auto service. Though I just met them, I would recommend Mazur to anyone. Thanks!

Name: N***** C******
Date: 2016-01-05 18:21:47
Rating: 5
Comment: Mazur Automotive is always professional, friendly and easy to schedule appointments with. We are thankful for a car repair company we can trust. We dont know much about car repair and so a thorough explanation every time and trust are important! Weve been trusting them with our vehicles for 5 years and are thankful we found them. Even after we moved 25 minutes from them we still take our cars to them. Thanks Mazur!

Name: S**** N*****
Date: 2015-09-21 19:46:59
Rating: 5
Comment: Mazur Automotive is amazing!! Their customer services, knowledge, and performance is unmatched. I first spoke with Dave when I was stranded in Ann Arbor with a truck that was having serious transmission issues. Dave was polite, and went above and beyond by looking up other auto repair shops that were closer to my location, in attempt to save me money on towing. I then called a few other shops and without going into details, decided I was calling Mazur back. Dave took the load off my back immediately. He had the truck towed, game me a time frame that the truck would be fixed in, and offered me a price that was beyond amazing. Everything he said he would do, he did. This was by far the best experience I have ever had with an automotive shop. Thank you Dave and all the folks at Mazur for all your hard work getting my truck back on the road. Youve earned a customer for life.

Name: J***** B*****
Date: 2013-06-14 23:19:58
Rating: 5
Comment: I am very happy with the quality of the work I received at Mazur. I am was also impressed by the customer service as well as the time frame in which my car repairs were completed. I felt that the manager, Dave was very informative about the issues with my vehicle, and he helped me keeps costs within my budget. I will certainly be back to Mazur Automotive in the future, and I will definitely recommend it to my friends and family.

Name: J**** N****
Date: 2012-10-31 20:03:45
Rating: 5
Comment: Finding an auto mechanic that you can trust is one of lifes great achievements. I have been using Mazur Automotive for the past year and am consistently impressed by their integrity, their competence and their customer service. I recommend them to all my friends in the area and encourage YOU to give them a try.