Mazurs Total Automotive of Howell

category: Auto repair shop, Auto air conditioning service, Auto electrical service, Auto tune up service, Brake shop, Mechanic, Oil change service, Tire shop, Wheel alignment service
address: 520 Victory Dr, Howell, MI 48843, United States
Phone: +1 517-548-1600
Monday7 AM–6 PM
Tuesday7 AM–6 PM
Wednesday7 AM–6 PM
Thursday7 AM–8 PM
Friday7 AM–6 PM

rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: T**** P********
Date: 2024-02-19 19:48:19
Rating: 5
Comment: AMAZING service!! Very accommodating and helpful! 10/10 will recommend to anyone who asks

Name: M*** D*******
Date: 2024-02-12 18:22:23
Rating: 5
Comment: Great service. This was my first time here. It was the best experience I’ve had in car repair in years. The price was very fair and they didn’t try to sell me anything I didn’t need. I waited with my car (although they offered me a loaner or a ride home) the waiting area was clean, had coffee, snacks, cold water etc. I will definitely be using this shop in the future.

Name: T**** H******
Date: 2024-02-12 17:47:17
Rating: 5
Comment: The staff here is always super friendly! Especially Jason. I will always recommend Mazur’s to anyone who is in need of car repair. They’re honest and super trustworthy.
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Name: H**** W*********
Date: 2024-02-08 16:08:55
Rating: 5
Comment: We had our vehicle serviced at Total Automotive for a long standing problem. They diagnosed the problem in short order, its running great and mileage has improved! Thank you!

Name: B**** H*****
Date: 2024-02-08 12:56:41
Rating: 5
Comment: Would highly recommend this place. They did quality preventative maintenance on my vehicle and even threw in some perks and vacuumed and wiped down my car just because. Very friendly too which is a huge plus. Won’t go anywhere else now.

Name: S**** R******
Date: 2024-02-02 15:20:00
Rating: 5
Comment: Staff was very friendly and the waiting room comfortable and inviting. My car had been in the ditch and needed alignment and other work I was unsure of, but I knew it was serious. The tech Brandon fixed me up, explained what was wrong and what he was going to do to fix it. I was in a real bind and they got me in and repaired much cheaper than I anticipated. Definitely an honest, full service shop that you can trust.

Name: C*****
Date: 2024-01-19 04:18:17
Rating: 5
Comment: I trust Mazurs 100%. Ive had some major repairs and was given fair prices and extremely fast service.They gave me a heads-up on potential problems without pressure to fix anything immediately.Great location, friendly service. Ill be back.

Name: G**** S******
Date: 2023-12-25 18:48:37
Rating: 5
Comment: Great place! Had the misfortune of car trouble on two occasions in the last 6 months and took them to Mazurs. Perhaps the greatest complement I can give them is when I have car trouble again - Im going back to Mazurs without a doubt!

Name: E******** M******
Date: 2023-12-04 15:58:29
Rating: 5
Comment: I brought my car in to Mazur Automotive in South Lyon for the first time a month ago, and again today. I was so grateful for their ability to provide me with a loaner vehicle while car had repairs done.Howard kept me informed and patiently explained repairsneeded and why when I asked questions. Howard did this both visits to Mazur in the past month.I’ll certainly be back the next time I need repairs done on my Subaru.Thanks Howard and the Mazur team,Elizabeth

Name: B** D***
Date: 2023-12-03 05:23:59
Rating: 5
Comment: The only shop I trust to work on my car. They’ve never done me wrong and have exceptional service and prices. I simply cannot recommend enough.

Name: T***** p
Date: 2023-11-23 22:28:17
Rating: 5
Comment: My husband said problem must be something complicated with the electrical system so he had to take it to the dealer. I said I will call here and ask what they thought and the man said he thought it was the battery. He said he could get it in the same day. My husband said he waited while a new battery was delivered and everything went great. Thanks so much Manzur

Name: R**** A***
Date: 2023-11-09 17:27:05
Rating: 5
Comment: Love that they offer a rental free of charge!

Name: A**** T*****
Date: 2023-11-01 13:12:58
Rating: 5
Comment: Prompt service with attention to the details. Thank you, Mazurs.

Name: L**** M******
Date: 2023-10-31 17:57:12
Rating: 5
Comment: I’ve always had great service and they always treat me well. I especially like how easy it is with text and what’s wrong with my vehicle. I highly recommend them and I won’t go anywhere else. I’d give more than 5 stars if I could.

Name: A**** E******
Date: 2023-10-31 15:46:11
Rating: 5
Comment: I usually work on my own cars but I had a repair that required use of a lift. Mazurs was able to get my car in quickly and did a great job repairing it. They were timely and offered great communication of what was happening with my car each step of the way.I will be bringing my car back here for repairs again.

Name: E***** M************
Date: 2023-10-05 15:56:32
Rating: 5
Comment: We were stranded at a Park N Go lot after returning from a trip out of state. our daughter scheduled an appointment for our car at Mazurs Pinckney for the next day. They found the problem and fixed it so we could return home the next day. Great service 0- very friendly, and more importantly, knowledgeable.

Name: M**** R M****
Date: 2023-09-26 10:36:14
Rating: 5
Comment: I am so pleased with the work Mazurs Automotive has done on my vehicle. They went above and beyond!! My vehicle is running so good now! The team of guys were kind, respectful and got the work done way faster than I would have expected. This was an amazing experience. Thank you for everything!!!

Name: G*** A****
Date: 2023-09-22 20:30:29
Rating: 5
Comment: Ive been bringing my car to Mazurs for a few years now and have always had a great experience. I love the online step-by-step process they show you along the way with photos and descriptions of what needs attention. I have to give a special shout out to Jacob who has been very professional, courteous and friendly. Hes a great person to work with and a perfect representative for Mazurs.

Name: D**** C******
Date: 2023-09-18 20:47:56
Rating: 5
Comment: We had a wonderful experience at Mazurs in Howell. Jason was very helpful, courteous and kind. He listened intently to our situation and worked within our budget. I would highly recommend Mazurs to everyone looking for an honest and trustworthy place of business to take your vehicles to.

Name: J** H****
Date: 2023-09-18 16:44:50
Rating: 5
Comment: I was met with courteous, professional staff. The well decorated waiting area was comfy with complimentary coffee, and snacks. The mechanics were thorough, offering digital state of art imaging of my vehicle. I highly recommend their services!

Name: T**** P*****
Date: 2023-09-15 16:20:29
Rating: 5
Comment: The kindest, professional owner, Manager and staff. This is the best car repair experience I have ever had and I highly recommend Mazur Total Automotive of Howell.

Name: J**** H******
Date: 2023-09-11 21:33:37
Rating: 5

Name: L**** B*****
Date: 2023-09-09 18:10:09
Rating: 5
Comment: First time customer and only went in for an oil change. But service was prompt (they were waiting for me), pricing was fair, the customer area was clean, service advisor Jason was professional. Ill be going back.

Name: J**** F******
Date: 2023-09-08 21:29:21
Rating: 5
Comment: Super fast and they were clear with what they were doing

Name: T**** L******
Date: 2023-09-01 11:03:06
Rating: 5
Comment: I keep going back. I like this shop. Communication is great, fair pricing.

Name: W****** P********
Date: 2023-08-27 15:15:19
Rating: 5
Comment: Didnt go there but they were willing to get me in same day and said would be able to complete job in timely manner

Name: L***** H********
Date: 2023-08-24 17:58:47
Rating: 5
Comment: I was pleased to be able to make an appointment for brake inspection/replacement the same day I called. I was impressed by the clean and professional atmosphere of the shop, as well as the detailed explanation of services provided.

Name: J***** A
Date: 2023-08-09 13:44:28
Rating: 5
Comment: The guys in the shop were very helpful. My wife commented on how nice and clean the reception area was. The most impressive thing is the diagnostic software they use that includes the photos they take to show damage or wear. It then prints out a report that tells you what needs immediate attention (red), what can wait until later (yellow) and the things that are good (green).

Name: P**** G******
Date: 2023-08-02 22:35:17
Rating: 5
Comment: I needed a new battery in a pinch and Jason was able to get me in right away near the end of the day. I had bought a battery ahead of time and they discovered I picked up the wrong one. They drove me back down to the parts shop so that I could switch it out! All of them I encountered were friendly and very knowledgeable. I will definitely be back in the future for other needs for my vehicle. Thank you!

Name: A*** M****
Date: 2023-07-02 14:39:21
Rating: 5
Comment: I have been using Mazur Total automotive for many years now. I started taking my diesel there because of their knowledge and integrity working on a diesel engine. I had tried other shops close to homeI no longer have a diesel but continue going because I know they will take care of my vehicle and me like family, honestly and with consideration.They have great communication on what is going on with your vehicle, what it needs now, and if you have something to maintain soon.You vehicle never sits around there. Youre never going to have to call after a few silent days to hear; we havent had a chance to look at it yetAnd if you need a loaner while they service your vehicle thats an option too.

Name: J**** J******
Date: 2023-06-27 15:01:22
Rating: 5
Comment: My family has been using total automotive for decades. We tend to keep our older vehicles on the road longer than most and have relied on total to keep them safe and dependable. This business has the updated equipment needed for newer vehicle repairs and experience on the older ones. I have no problem trusting my 21 year old Mountaineer. The pricing we feel is fair and staff goes above and beyond for everyone.

Name: C****
Date: 2023-06-09 01:32:24
Rating: 5
Comment: Could not be happier with my experience at Mazurs! They tuned up my farm truck so I can trust her to run without issue all season long. Everyone was kind, professional, and kept me up-to-date on the repair status. Ill definitely go back!

Name: K**** H*******
Date: 2023-06-09 00:19:42
Rating: 5
Comment: I’ve been going to these guys for a few years now and have never had a bad experience. Everyone is super friendly and the premises is immaculate and welcoming. I highly recommend Mazur’s for all your car needs… you won’t be disappointed!

Name: A*** H*****
Date: 2023-05-21 02:09:55
Rating: 5
Comment: Out of all the shops that I did tire balance, those guys nailed is the first time, they even informed me about my wheel problem and gave me enough suggestions and contact to fix it. Very professional and will definitely pay them a visit for future maintenance.

Name: N*** P*******
Date: 2023-05-20 18:09:59
Rating: 5
Comment: Wonderful customer service. Always helpful and willing to do what they can and they give their candid thoughts as opposed to cookie cutter opinions. Jason is always in good spirits and Rick has been very kind and helpful with reaching out if they looked at it last to make sure the repairs are holding up.

Name: N**** W*****
Date: 2023-05-19 23:47:08
Rating: 5
Comment: While waiting for my oil change, the lobby was clean, with complementary chips, coffee and/or water.

Name: C**** T****
Date: 2023-05-18 11:50:37
Rating: 5
Comment: They care about their customers and their safety. Found repairs that were critical and needed immediate attention. Took the time to show and explain to me the damaged parts. Employees are friendly and helpful in explaining all repairs.

Name: W**** W********
Date: 2023-05-07 19:54:40
Rating: 5
Comment: They were prompt and did a excellent job. They explained the work and priced it well. They keep me updated on the progress made on the vehicle.

Name: D**** T*******
Date: 2023-05-04 16:08:36
Rating: 5
Comment: I would never go anywhere else. Rick, Jason, Will, Josh and Ken are excellent and take good care of me ALWAYS.

Name: K**** M*******
Date: 2023-04-28 17:17:59
Rating: 5
Comment: I want to share my experience that I had with the WONDERFUL guys at Mazurs. My car broke down, Jason, Josh, and all the great guys went above and beyond to help me!! Honestly the wonderful, caring, compassionate people/business Ive ever been to. Highly recommend them. Ask or see Jason, he will fix your car issues!! I just love everyone at Mazurs!!

Name: A***** G******
Date: 2023-04-21 10:52:49
Rating: 5
Comment: After a chain store broke my Front end suspension in Brighton and caused $1000’s of dollars in damage. Mazur’s made my car safe again and within my budget being a single Mom. If it wasn’t for the guys at this shop I would be without my vehicle and without a way to do anything needed for my 3 kids still at home. I would highly recommend this shop above and beyond any other shop in my local area!

Name: E*** S********
Date: 2023-04-20 01:07:59
Rating: 5
Comment: Very prompt service! They got me in the same day and provided a loaner vehicle so life could continue uninterrupted. The front desk staff was professional and courteous (especially Rick, who took the time to listen and understand), the technician (Nathan) was thorough and honest! No pressure to have any additional work done, they addressed the issues I needed and repairs were made quickly.

Name: J**** L***
Date: 2023-03-26 12:20:57
Rating: 5
Comment: Very professional & honest, new to the neighborhood and happy to find a great place to take my vehicles.

Name: A***** P******
Date: 2023-03-09 19:48:08
Rating: 5
Comment: Good experience and very nice staff. Brought my truck in to get a part replaced. When I drove off my check engine light had turned on. I was able to call them and they were able to look into it free of charge and found that there was a hose that had gotten loose from the repair and they put got it back to normal within 4 minutes of me bringing my truck back.

Name: S**** T*****
Date: 2023-02-05 14:06:51
Rating: 5
Comment: So happy with this business! It was very easy to make an appointment, and I got an appointment exactly when I wanted (and fast!)They were so thorough in their inspection and work--they even provided photos in their report! I am pleased with their competitive prices as well.I think this may be a hidden gem in Howell-- Ill definitely be back!

Name: M****** E*****
Date: 2023-01-06 14:16:48
Rating: 5
Comment: I had my check engine light come on and found out that it was an EGR valve. Same day, I called Mazurs to see if they could take a look at my car. I was able to drop off my car the next day, get a detailed explanation of what was wrong, be able to speak with a representative about my car and the work that was needed, AND get my car back in perfect working condition in the same day. I was incredibly impressed with the level of care, service, and communication that I received from Mazurs and will be recommending them to anyone who needs auto repair.

Name: M*** S***
Date: 2022-12-12 14:13:10
Rating: 5
Comment: They got me in quickly and performed the service in my acceptable timeframe. They were very communicative and gave me options. I appreciated the whole vehicle diagnoses that they did! The big surprise and delight is the 3 year 36,000 mile warranty on their work! I will use them again!

Name: L****** P***
Date: 2022-11-02 16:58:40
Rating: 5
Comment: Excellent Service and Excellent Customer Service!Mazurs provided me with a report regarding everything they inspected and all the problems they found, with pictures of the damaged part. Once they started working on my car, I was provided with updates. My car was fixed properly and returned to me in the time promissed.Nobody wants car problems but if you have them, Mazurs mechanics are excellent.The best part about this place is that they have car loaners, so you dont get stuck without a car while your car is being fixed :)

Name: J*** W******
Date: 2022-10-21 06:03:19
Rating: 5
Comment: I brought my Chevy cobalt here, I was referred here by a close friend. Im so thankful I came here. My car was giving me a few issues and Jason the customer service agent handled everything from letting me know the issues, how much it would cost. They did offer a vehicle for me to use while mine was being fixed. They kept me posted by calls and texting as well as email. They listeed the price of everything and have you sign before they begin working on anything. They give a very detailed description of what of what needed to be done. I am overwhelmed with joy about the service I was provided and for how quickly my car was fixed. I highly recommend this place to anyone. They dont try to push unessary charges or services to you either. Then the manager contacted me after I received my car to make sure I was happy with everything and yes I am. Thank you guys do much!

Name: R*** M****
Date: 2022-10-10 16:55:58
Rating: 5
Comment: I have a class C motorhome that had evidence of mice chewing on wires, leading to the engine light turning on and other issues. Being unsure as to the extent of damage they caused, I took it to Mazurs as there arent many places in the area that will service a class C. They did an extremely thorough inspection of the engine, finding several other chewed wires I had missed, and communicating everything via text messages w/photos and a very nice quote system. Overall, it was a great experience, and Rick and Jason and the others did a fantastic job.

Name: B***** C******
Date: 2022-10-02 17:29:37
Rating: 5
Comment: Love Mazurs! They offer a unique full inspection break down each time they service your car. It shows things that are urgent, things to be aware of and things that look good. It helps you to make educated decisions about what to address on your car. Their prices are reasonable and they have excellent customer service.

Name: B******* T** S***
Date: 2022-09-29 22:57:24
Rating: 5
Comment: After having brake work done at the dealership these guys came through not only repairing the repair but in a quick, efficient and timely manner. This business is so pleasing to work with. The professionalism starts the minute you make your appointment. The communication and follow up I have never experienced before at an auto repair shop. Highly recommend Mazur (Howell).

Name: B****** B******
Date: 2022-08-30 21:44:36
Rating: 5
Comment: This is the second time I’ve used Total Auto for my car repairs and both times they’ve been extremely helpful. This time they even replaced my lug nuts for free because they were going bad. I’ll definitely use them again! Jason and Rick are super helpful every time I talk to them.

Name: J*** W******
Date: 2022-08-24 19:30:46
Rating: 5
Comment: I’m new to Howell so I didn’t have a mechanic shop that I could take our Jeep Compass into when I noticed a metal flap hanging below our car. Jason and Rick got my right in and said he would have them put it on a hoist but suspected it would be just a 15 minute fix and I’d be on my way. Sure enough, 15 mins passed and Jason handed me my keys and said to come back if I ever needed service again. No charge at all for the service. Thankful to now have a place to take our vehicles in the future! Honest and good people here! Thanks again!

Name: I******* Y
Date: 2022-08-21 16:31:14
Rating: 5
Comment: I felt like the service I received at Mazur’s was top-notch! Jason was my service representative, and he was polite, professional, and kind. My Mercedes was repaired, and I had no concerns about the cost of my repairs. Everything was explained and honestly, the bulk of the cost was for the part. If I have further issues with my Mercedes, I will be returning to Mazur’s! They have earned my trust based on my first encounter with them. I would highly recommend them to any of my friends. Should that change, I will update my review. Thanks, Mazur’s!

Name: G*** F********
Date: 2022-08-07 03:21:50
Rating: 5
Comment: Fast, easy, friendly. Got me in for an oil change same day, and ended up paying less than I expected!Highly recommend!

Name: J**** P*******
Date: 2022-07-17 03:45:48
Rating: 5
Comment: AC went out on my new to me vehicle, and I tried to charge it but saw it was an issue with an orifice or something since it wasnt getting to the high side. They diagnosed it and found a leak in the condenser that was causing it and replaced it the next day. had it back before heading out of town for July 4th camping! Great Service. I even received a list of other issues I should address or have them do with quotes. Later the next day I had an issue with my trailers hitch, a bolt was stubborn and i Couldnt get it off to adjust it to the proper height, they popped it off no problem for me and then i was on my way! Great service and quick responses. Will use again.

Name: N*****
Date: 2022-07-01 01:58:16
Rating: 5
Comment: The service was top notch! I would recommend this shop again and again. Best customer service I have seen in an auto repair shop!

Name: R** D*******
Date: 2022-06-26 16:24:21
Rating: 5
Comment: These guys rock I go to them for oil changes 8000 mile full synthetic What is awesome is that do a comprehensive inspection of your vehicle every time with pictures & videos. I have 2020 Sonic 34,400 miles on it they found a engine tick & red dye coming from the A/C compressor this resulted in a trip to the dealership for warranty work after pulling the codes there were over 52 misfires on cylinder 1 & over 40 on cylinder 4 that needed to be fixed & the AC compressor had to be replaced the bumper to bumper warranty expires at 36K miles but for their attention to detail & the complete inspection I would have been on the hook for these costs I cannot recommend enough Best in class service

Name: V**** R****
Date: 2022-06-20 16:58:19
Rating: 5
Comment: We are from out of state and we are traveling with our travel trailer had an engine light come on took it to Reilly auto parts to have them diagnose it. They said it was oil sensor or the oil pump. Called several.places no one had time to look at it even though we said we were from out of town. Called Mezurs and they had no problem with us coming in to have them look at it. Found out it wasnt either of the diagnoses we got from Reillys we were actually low on oil. Mezurs did an oil change and got us back on the road. If you are from out of town and need repairs go to these guys. Awesome work. Thank you! Great staff.

Name: L**** L****
Date: 2022-05-26 22:14:03
Rating: 5
Comment: I had an oil leak. It had to be repaired and my husband was out of state. I dropped the car off and they took me to work. Matthew called my husband, explained the situation and what needed to be done. We both received an email list of the recommended repairs. He approved them and they got to work. When I picked up the car, Matthew explained all of the work they had done. He explained everything as if he were speaking to a woman from his own family. I was so appreciative and happy. They also did the brakes last year and I had the same experience. I would recommend Mazurs to everyone. They are very fair and professional. Thank you Mattew and the team at Mazurs!

Name: J**** N******
Date: 2022-04-26 17:58:17
Rating: 5
Comment: Great Service and reasonable prices! I really enjoyed the online full vehicle inspection / authorization of repair process.

Name: M****** B
Date: 2022-04-14 22:51:04
Rating: 5
Comment: Don’t trust anyone else with your vehicle. I felt like I was being told the truth every step of the way. Everyone I dealt with genuinely seemed to care about my situation and offered reasonable solutions to my problems. I’ll bring back every vehicle I own to Mazurs

Name: S**
Date: 2022-04-14 01:19:58
Rating: 5
Comment: Just the best...helpful, friendly and up front with all the work your car needs. Which is a nice change of pace instead of somebody trying to talk you into work you dont need

Name: J****** B********
Date: 2022-04-13 14:25:40
Rating: 5
Comment: The people here have been more honest with us than some other places we have been, and they have worked with us so our car was fixed on time, and within our budget

Name: B**** J******
Date: 2022-04-01 12:34:01
Rating: 5
Comment: Excellent service - prompt and professional. Rick is very knowledgeable and courteous. He thoroughly explained what work was needed (love the email and text with all items, with the option to authorize work electronically) so I knew they were being honest.

Name: J***** S******
Date: 2022-03-04 00:27:20
Rating: 5
Comment: Very efficient service! The inspection report was sent right to my phone and I could approve which work I wanted to be completed.

Name: T***** S*****
Date: 2022-02-11 09:34:52
Rating: 5
Comment: They are honest and professional and friendly. They do their best to make sure your vehicle is taken care of well, while spending the least amount of money possible.

Name: C****** S*******
Date: 2021-10-30 14:37:57
Rating: 5
Comment: Professional, quick service. Had an oil change and I was done in 30 minutes. Replaced the stem cap on my tire without asking. Very polite and not a hard sell place.

Name: R K***
Date: 2021-10-02 10:47:17
Rating: 5
Comment: This company was legitimately a surprise. So nice to have your automobile diagnosed, and fixed, at a fair price. What’s the best part - walking in and seeing men wearing ties, having respect for themselves and the company they represent. Nice to see dress shirts/ties, not T-shirts/polos.

Name: P****** I
Date: 2021-08-01 17:35:07
Rating: 5
Comment: Everytime Ive taken my auto to Mazurs Ive never had to go back to them to have it fixed again for the same problem. Very professional business. No wonder their rating is so high. I am extremely satisfied with their work and professionalism.

Name: C****** J******
Date: 2021-07-01 22:39:46
Rating: 5
Comment: So many handsome men work here!! 10/10 would recommend. And if they’re good looks don’t sway you maybe their talent and kindness will. They have a great group there and will take excellent care of you and your vehicle. It’s really something special when you walk in a place and are treated like family. So if you’re looking for the best from talented technicians this should be your first and only stop. Great work guys.

Name: D*** W*****
Date: 2021-06-30 17:10:07
Rating: 5
Comment: I had a great first time visit at Mazer automotive.Nick Andrew’s and Dan the technician was very polite and helpful. They went to all extreme to make me feel comfortable about knowing what needed to be fixed on my vehicle and also what didn’t need to be fixed.Will definitely be driving an hour to take my vehicle to Mazer automotive to have my work done snd also to take my husband’s truck and have them work on that too. Great customer service.

Name: B** P
Date: 2021-06-22 20:26:46
Rating: 5
Comment: Courteous, fair, and fast service! They almost always have loaner cars that are free for customers to use, which make the whole process so much simpler and less stressful. My family has used this place for years, highly recommend.

Name: A** H*********
Date: 2021-05-12 22:13:28
Rating: 5
Comment: As always Ive been dealing with this company for over 3 years now they are fantastic with their communication honest with their pricing and evaluation and I couldnt be happier. I drive a foreign car and they have mechanics that are very well educated in dealing with these scenarios and our thoughtful in their assessment of what the issues are. I will continue to take my Volvo and my Acura there for any issues I always feel when I pay for my invoice that it is fair and my issues and the reason for being there have been resolved.

Name: S**** D*****
Date: 2021-03-27 14:23:54
Rating: 5
Comment: Always professional. They take time to explain everything. I do not feel taken advantage of when getting work done. Simple to the point and they do not try to sell you on 10 additional services.

Name: p*******
Date: 2021-03-05 16:22:23
Rating: 5
Comment: Quality work and friendly staff. Promptly addressed the issue on a 2002 truck, fair pricing, and has AAA discount on labor. Definitely recommend.

Name: S****** K**
Date: 2021-02-03 19:47:00
Rating: 4
Comment: My favorite place to change oil, might take an extra minute, but worth it. Friendly owner and staff, good work at great prices.

Name: J**** M****
Date: 2021-02-01 21:38:18
Rating: 5
Comment: My family has trusted Mazur’s for many years and will continue to bring our vehicles there. The best customer service around.

Name: B** S******
Date: 2021-01-23 05:01:37
Rating: 5
Comment: Joe and the rest of totals team were very informative and helped me get a better understanding of certain issues and how to go about fixing them would 100% recommend them

Name: S****** B******
Date: 2020-12-27 00:29:19
Rating: 5
Comment: I found the Howell Total Automotive about five years ago when I had an engine problem with my 2005 Toyota Sienna the Toyota certified dealer could not properly diagnose or fix. I have been servicing all of my family autos here ever since. What has made Total stand out after decades of getting my vehicles serviced everywhere from the small independents to the tire and muffler chains to the dealerships is the level of respect they show for my very valuable time.First, the customer-facing staff is extraordinarily competent. Brett knows his stuff and is able to explain the root cause of my problems. He always gets right to the issue, offering the proper solutions without overselling. I have never received a going-through-the-motions (simply throwing a bunch of new parts at a problem without understanding to fundamental problem). In the past year I have needed major repairs on two of my three family vehicles. For both, Total staff recommended a stepwise option that offered a less expensive fix along with the full expensive option. In both cases, I chose the former, only once needing to progress to the latter when it became unavoidable.Second, use of the free loaner car while my car is in service makes for maximum convenience. When I call ahead for a reservation, the loaner is always waiting for me, started, warm and clean at the front entrance. Sometimes I drive in without reservation and am still able to take out a loaner car. The time this saves my family and me is invaluable.Third, Total’s staff provides solutions - they solve my vehicles’ problems with quality work and excellent customer service. Following major repairs, I have on occasion had the engine light go back on and returned my car/van to Total. In all cases they have followed up with tracking down the problem and fixing to my complete satisfaction on all levels.I highly recommend Total Automotive for car repairs if you want excellent customer service, competent repair work, and convenience.

Name: M*** A********
Date: 2020-12-18 13:03:39
Rating: 5
Comment: Good customer service, good communication about status of repairs, work done is professional. Will continue to use them for my vehicle.

Name: J******* R*****
Date: 2020-11-16 12:12:35
Rating: 5
Comment: We took my husbands jeep in to get his lights looked at and inspect it before winter kicked in. We absolutely loved the service we got from them. Customer service was friendly, we were sent pictures of car to show what needed to get repaired and the service was done in a timely manner.We will be using them again in the future for our other car.

Name: S***** E***
Date: 2020-11-12 12:33:43
Rating: 5
Comment: When I need, they are always there with fair prices, honest great work, and they leave you with a sense of family. Genuine care for situations. I highly recommend them and know that they wont leave you stranded.

Name: T**** M*****
Date: 2020-10-30 18:51:35
Rating: 5
Comment: Been taking my car here for about 5 years now. Great service and friendly staff. Would never consider going anywhere else.

Name: M*** K
Date: 2020-09-02 19:27:05
Rating: 5
Comment: Excellent service! Honest and friendly with a great experienced crew. They are Definitely experts in there field! I will definitely be taking all my vehicles to Total Automotive. I highly recommend them Plus the fee loaner was an added bonus !

Name: L**** M******
Date: 2020-08-25 13:22:22
Rating: 5
Comment: The Masur team is so friendly and professional. The techs provide quality service to keep your vehicle in tip top shape

Name: K*** T*****
Date: 2020-08-15 19:51:46
Rating: 4
Comment: I brought my G6 in with it shifting really hard. With the work they did and all their follow up recommendations my G6 is fly once more and cruising down the road better than it has in a long time.

Name: T***** D****
Date: 2020-07-23 16:20:07
Rating: 5
Comment: These guys do an awesome job the initial inspection is astounding how well they actually look after your vehicle. every job i have had done by them has been quick cost-effective hassle free and seemed like they do a great job with the work that they do.

Name: H******** H***** (**** D*******
Date: 2020-07-09 16:25:13
Rating: 5
Comment: Great service, and friendly people. They got my car in on very short notice, and fixed my broken A/C very quickly! Definitely recommend.

Name: B W
Date: 2020-06-16 17:18:47
Rating: 5
Comment: By far the best auto shop I have worked with. Customer service 100%Price 100%Expedites 100%They have a loaner vehicle if you need to run errands while your vehicle is being serviced.Over All, best experience I have had all around!

Name: E*** S******
Date: 2020-05-28 12:33:14
Rating: 4
Comment: Ive taken our vehicles here a few times. They are friendly, provide good communication, and quick turn around on repairs. The free loaner car program is fantastic and very convenient. Its a big reason why I have patronized this shop.I have two complaints, mostly regarding their pricing and presentation. First, Ive found them to be on the expensive side. The most recent example is a repair they quoted at $1,100, which the Ford dealer quoted at $857 (and we all know the dealer is typically more expensive then an independent shop). Second, when they call with the repair proposal, they always present this massive lump sum that is not broken out by item and will include some add on services. In all fairness, they are always willing to talk through each line item of the proposal with me, but you have to be the one to initiate the conversation regarding the cost and the necessity of each repair/service recommendation, and then wait on the phone while they work on re-calculating the costs.Overall, I would say that I am happy with their service and would return, but just a few things to keep in mind.

Name: R**** A****
Date: 2020-02-25 19:55:38
Rating: 5
Comment: Oil change ran into a snag with needing a special filter so it took longer than expected. They provided a loaner car so I could get back to work and let me know when the car was ready. I appreciated the courtesy and the consideration. Will be back! Thanks!

Name: R*** W*****
Date: 2020-01-02 16:50:54
Rating: 5
Comment: These guys are great! They scheduled my car appointment in a timely manner, checked over my vehicle and promptly serviced it. Exceptional work and service! Thanks guys!!

Name: P**** W*****
Date: 2019-11-22 23:44:20
Rating: 5
Comment: We took the car in to 3 different shop for a couple different things, these guys found it.Not only that, but they sent text messages every step of the way detailing what the status is and direct communication with my mechanic. After the inspection was complete they sent a text with a link with every little thing they saw, with pictures, ranked by priority. After everything was done, I was able to pay with 1 click through another text. How cool is all that? The entire experience was unlike anything Ive ever seen from an auto shop before!Finally, the customer service was exceptional. Everyone I interacted with was above average helpful and really tried to listen.We found out forever auto shop. Thank you!!

Name: B**** D******
Date: 2019-10-24 01:53:59
Rating: 5
Comment: Total Automotive has been awesome for me with great service and friendly PR free loaner is the greatest thing for me.

Name: J** W******
Date: 2019-09-20 18:09:36
Rating: 5
Comment: Were able to get my vehicle in and fixed in the same day. Were able to give me multiple options that fit my budget unlike the dealerships that only give you the expensive option.

Name: C*** K****
Date: 2019-08-12 02:54:30
Rating: 5
Comment: Total Automotive is an awesome place to get work done on a vehicle. They provide great service and a friendly environment.

Name: C****** D*****
Date: 2019-07-19 09:28:10
Rating: 5
Comment: Very nice staff and easy to work with. Needed work done to my car asap and they made time for me. Defiantly will recommend to a friend and will also go there for more repairs and services! Thank you.

Name: L**** T*****
Date: 2019-06-20 13:32:51
Rating: 5
Comment: We’ve been to Total Automotive twice now and had a great experience both times! Reasonably priced. Great communication. Accommodated us with rides to and from the shop while our car was serviced the first time and were patient with us as we decided on major repairs on another car the second time (thank you, Joe!). Highly recommend!!

Name: K**** V** H*********
Date: 2019-06-13 01:45:54
Rating: 5
Comment: Had some issues with the repair (My car was not cooperating), but they stepped up and took care of it. Very professional, I highly recommend them.

Name: S**** B*******
Date: 2019-05-23 13:29:18
Rating: 5
Comment: My Blazer is now running better than ever before. The BEST auto service place I ever took my vehicle for repair! I have recommended others to total automative, and they are still taking there vehicles to total automative! Thank you for the great job!

Name: J**** P******
Date: 2019-04-20 14:36:50
Rating: 5
Comment: Honest and reliable. I took my car there and they took care of me. I wont be going anywhere else from now on. They even had it completed exactly when they estimated! Plus theyre friendly. Ive been to a few shops where the employees werent friendly and very unprofessional. That is not the case at Total Automotive.

Name: M*** A D***
Date: 2019-04-18 20:21:42
Rating: 5
Comment: First time here.. very impressed by the professionalism and knowledge of my jeeps problem As soon as I walked in the door with William!Quick and quality service, and will definitely be back with any needs as they arise!Thank You !!

Name: E W
Date: 2019-04-15 17:53:14
Rating: 5
Comment: Mazurs is committed.Absolutely. Ive been having cars worked on and done my own share of basic repairs and maintenance for over 40 years so I know from experience that having a shop that I trust is critically important. Joe Mazur Sr. and Joe Jr. really do what ever it takes to make sure that the job is done right but also that the customer is happy. I can attest to that after having a very elusive problem recently solved by Mazurs Total Automotive in Howell.The communication before, during and after is outstanding. Im not always the easiest person to deal with but they went out of their way to ensure my satisfaction. I will definitely bring my vehicles back here.Nice job guys! Thank you.

Name: Z*** S***
Date: 2019-04-06 16:15:26
Rating: 5
Comment: Joe is a super star. This guy knows his stuff and cares about the way he runs this shop. I have personally seen how much effort he puts into learning more so he can better serve his customers. If you’re in the Howell area, this is the dude you wanna deal with. Also, this shop is kept up with in every way a shop should be kept up in. Keep up the good work!

Name: A***** M*******
Date: 2019-03-14 23:04:56
Rating: 5
Comment: Great service, honest and informative auto shop. They work hard to get your car in and repaired as quickly as possible. Weve had nothing but positive experiences here. Weve been customers for three years now and so blessed to find a repair shop we can totally trust.

Name: L**** G*****
Date: 2019-03-07 20:00:10
Rating: 5
Comment: Mazurs total automotive has always taken such fantastic care of my cars. Today, I needed some repairs and brought it in first thing in the morning. I had to be to work, and no loaners were available (I have gotten several loaners in the past). They used my car, drove me to work, then drove my car back to have the repairs done. Once my car was done, they drove it back to my work so I had a vehicle to drive home in! The owner also gave me his personal cell phone number that I could text to keep updated on my vehicle. They have the kind of customer service that is hard to find-they treat you like family. I will never take my car anywhere else! Thank you for EVERYTHING you guys have done for me!**update** I had more work done on my car today and they sent me pictures of my water pump, rotors and air filter so I could make the decision at work if I should have those replaced!

Name: B****** E***
Date: 2019-02-21 13:42:08
Rating: 5
Comment: Great, fast, and quality service. Ive not had one issue with them in the years Ive been coming. My family services all of our cars here.

Name: T*** L*
Date: 2019-01-04 17:54:42
Rating: 5
Comment: I appreciate that we were able to get our vehicle in and out the same day we called. We received a call within hours with the problem and the cost. I love that they are upfront and there wasn’t any additional hidden costs anywhere. The people are professional and friendly.

Name: n*** b****
Date: 2018-12-14 15:17:57
Rating: 5
Comment: Only place I will come for all my car repairs and oil changes. Best customer service around. Some of the most friendly people I’ve ever encountered!

Name: I** M******
Date: 2018-12-05 18:01:49
Rating: 5
Comment: I wasnt sure where to take my Volkswagen but I decided on this garage. I was very happy with my experience, they troubleshoot it my electrical problems and fixed and oil leak.

Name: l**** a****
Date: 2018-12-05 14:50:15
Rating: 5
Comment: Very friendly, got my car in fast when other locations were all booked up.**Update**These guys provided me text updates, and an invoice with a detailed list of what was wrong with my vehicle and what they planned to do to it, no sudden surprises, which goes a long way in making me feel comfortable giving them my vehicle and my business!**Update 2**Went in again for something small before work, same experience I had last time as far as quality of service. These guys know how create good customer relations.

Name: J**** D*****
Date: 2018-11-30 03:08:06
Rating: 5
Comment: We had a great experience at Total Automotive. The staff went to great lengths to address the repair we needed. Other issues popped up along the way, and they were diligent in making sure the car was in great working order when returned to us. We found the office staff to be very helpful, understanding, and professional in each of our dealings so far!

Name: D********* T*****
Date: 2018-11-01 20:43:22
Rating: 5
Comment: Great experience with Total Automotive! Very helpful and resolved my issue as best they can in a timely manner. Would definately recommend!

Name: A****** D******
Date: 2018-10-05 23:06:58
Rating: 5
Comment: These guys always take great care of me. Quick and reliable service, often getting my truck in on short notice. I will continue to support these guys, and their business. 10/10

Name: P*** J******
Date: 2018-10-05 19:01:20
Rating: 5
Comment: Had ac work done on my jeep there and it was a great and friendly hometown experience. They worked around me and my crazy schedule and even set me up with a courtesy car for the time they needed mine. I would recomend them

Name: E**** B******
Date: 2018-08-30 19:56:36
Rating: 5
Comment: One morning before I moved out of town my car had an extremely hard start and stalled in the driveway. I was able to start it later in the afternoon and I drove it to Absolute where they tried to tell me it needed an expensive part replaced. I was skeptical and after a $40 service fee I brought it across the street to you guys. After asking me some questions told me it was a rather well known “quirk” that the make and model of my car had. They didn’t charge me a thing and my car has been fine since. Thanks for the honesty and saving me a lot of money!

Name: A****** V******
Date: 2018-08-30 03:12:07
Rating: 5
Comment: Very honest shop. Friendly via phone, reasonable to talk to. They have done a variety of work on all three of our vehicles, from car to truck to SUV. They are flexible and take the time to explain everything. Thanks for the loaner vehicles as well (SO helpful with 3 kiddos). Our family trusts this shop completely, and thats the most important thing you can have in any business.

Name: H**** D******
Date: 2018-08-30 00:17:56
Rating: 5
Comment: Mazur’s Total Automotive is the BEST shop in the area! I was referred to them from another shop in town that could not find the problem with my car. That was several years ago and I’ve been with them ever since! I have COMPLETE FAITH in their abilities and skills! Plus their service is wonderful! Hands down the most honest and forthright team of professionals you will work with. They are the reason my car is still running strong at 193,000 miles! Thanks for all you do!

Name: K**** V******
Date: 2018-08-29 23:58:50
Rating: 5
Comment: Weve brought three different cars here over the past four years. Joe Jr is the nicest guy in the world. They are transparent with everything they do. Its nice to have a mechanic you can trust. Thank you.

Name: A***** W********
Date: 2018-08-27 17:23:14
Rating: 5
Comment: My Chevy Malibu has been on the fritz ever since I hit 100,000 miles. Frustrated with my engine light coming on once again, I left a not so nice review here. Joe Sr. (Owner) was right on the case! He made sure to have a FREE loaner car parked right out front for me first thing Monday morning so I wouldn’t be late for school. He had his team repair the problem and take preventative action so that my engine will run well after the visit. I’m a college student so prices are always too high (lol) but I feel like they were fair considering my safety was priority. They all were incredibly helpful and friendly during this hectic time. My parents and I really appreciate their help with this car.

Name: J***** B*******
Date: 2018-08-09 20:20:46
Rating: 5
Comment: Had a lot of work done on two of our vehicles in the past few months. Everyone there was super helpful, friendly, and accommodating. Excellant work! The only place well take our vehicles to and will definitely recommend them to all our friends and family!

Name: K**** T****
Date: 2018-07-31 04:36:20
Rating: 5
Comment: I continue to tell family and friends (and those whom will see this review) - if you have needs related to your car, whether a simple oil change or a bigger issue, Total Automotive in Howell is the place to go! The Mazurs and their team have serviced our cars for years. We trust and appreciate them every visit. Thank you Joe Sr. and Joe Jr.

Name: L**** M*******
Date: 2018-07-27 20:41:13
Rating: 5
Comment: Had a very positive experience. Im new to the area and had my truck break down while moving. AAA suggested this location and Im happy with the results and the price

Name: l******
Date: 2018-05-24 16:47:09
Rating: 5
Comment: My drive shaft carrier bearings broke on my Ford Edge, and to make matters worse, I couldnt find a Male friend or family member to accompany me at the time. Most people will agree, that you should never ever shop for cars or repair services alone when youre a woman. Its stupid, but true.Ive heard it all, from extra upcharges for bringing my own part, to extra upcharges for leaving my car and having them work on it over the weekend (not even kidding), and my personal favorite, thats gonna be $1,600 little missy.I tried 6 different places before I found Total Automotive. They where extremely nice with Good social skills. They didnt talk down to me. They didnt try to pressure me into doing anything I wasnt comfortable with. Obviously, they give you suggestions bc they have to check everything, thats a given, but I felt welcomed and above all safe. I didnt feel like I had to be 110% on my guard bc they were straight forward, understanding and honest. The updating text messages were completely amazing, loved them. The digital estimates complete with pictures of my car to show proof, was absolutely impressive. I Dropped my car off and they even gave me a ride home! And picked me up in the morning to get my car! To be completely honest, I was a little nervous riding with a complete stranger, but both rides were pleasant and we had good appropriate conversations. Im so impressed with everything, it was so convenient and well orchestrated.So, not going to lie, I felt like this was all too good to be true and was extremely nervous about the price. I thought I was going to have to take out a high interest loan for all these free services. In the end, my car was done in one day, with pick up services for $98 out the door.After that, I went to Bob Evans in my car and had a victory omelet.No problems afterwards.

Name: a**** r*****
Date: 2018-05-17 22:45:16
Rating: 5
Comment: I needed an urgent custom alignment and 2 shops turned me down given how custom built my car is. Brandon (the shop manager) was very pleasant given my demanding request and introduced me to Todd (technician) who worked on my car. They didn’t compromise on the quality of the work whatsoever. They gave me a loaner vehicle during this job and delivered on time nonetheless! The work was of high quality and my car is ruining the best it ever has! They were professional and reassured me that the work would be of highest quality and they delivered! Very happy with the work and would recommend them to all my friends and family! :)

Name: P****** K******
Date: 2018-05-16 22:51:15
Rating: 5
Comment: This was the first time I have used this facility and was pleasantly surprised how quickly I was able to get my car in for repairs. I was able to leave my car in the morning and was able to pick it up that very afternoon. Joe was very professional and provided me with a very detailed cost of my repairs. Totally a professional outfit and I would highly recommend it for any repairs required on your car.

Name: M**** S********
Date: 2018-04-11 00:33:41
Rating: 5
Comment: I was able to get my car in the same day I called. The staff was friendly and courteous. I was able to use a loaner car at no charge while my car was being repaired. Professional atmosphere and very clean facility. 👍

Name: R***** T****
Date: 2018-03-09 05:38:08
Rating: 5
Comment: Wonderful family-owned company. My family has been going to them for years. They are honest and hard-working. They will tell you what needs to be fixed (and not try to get you to buy things that you dont need) and get you out of there quickly. I drive back from Illinois every few months just to take my car to Total. 10/10 would recommend.

Name: T*** F****
Date: 2018-02-24 12:58:17
Rating: 5
Comment: Total Automotive says it all. From their smiling faces when you come in the door, to their professional technicians in the back. THEY ARE THE TOTAL PACKAGE!!. I appreciate their eagerness to provide the best service they can deliver. I trust them with all my car needs. You keep making my car great again every time. Thank you.

Name: S***** M*****
Date: 2018-01-04 13:26:26
Rating: 5
Comment: I am in from out of town and have finally had a chance to get my car in to have the washer fluid changed out to something that won’t freeze (the place in VA didn’t listen when I told them where I was headed). I left my car there and they gave me a ride to my friend’s apartment. My services aren’t even complete and I am already VERY impressed!!!

Name: S****** S******
Date: 2017-11-11 22:42:32
Rating: 5
Comment: Total Automotive was not only the first place I called, but the only place. Their service is second to none. They proved to be very accommodating with getting my truck in and giving me a loaner while it was worked on. Joe and Dave were wonderful to communicate with and I found them to be extremely trustworthy. These things are critical, especially to a single mom like me. Total Automotive worked very hard for my business. I am deeply appreciative and will never go any where else. Sherrie S.

Name: R*** G*****
Date: 2017-11-04 12:52:30
Rating: 5
Comment: Total Automotive gave me a more then fair deal on my VW oil change and tire rotation. I come from working in the automotive aftermarket and used to deal with shops everyday. Most places do not make much money on a simple oil change and rely on “free inspections” to find anything wrong with your vehicle to make good money on parts and repairs. The gentleman that took care of me came back after the test drive and inspection and told me “hey that thing is in great shape, we looked over everything and shook it down, couldn’t find a thing wrong with it.....this is very rare! Total was very honest, respectful and timely with what I came to the shop for! Being newer to the Howell area, they have more then earned my business and I’ll make sure to recommend their services to anybody I know!

Name: S**** H*******
Date: 2017-10-31 20:35:19
Rating: 5
Comment: Total automotive is a great place to go. My family will always come here. Dave Cowhy is always friendly, always helpful, and great to work with. He really knows what he is doing.Thanks Total Automotive!!

Name: D**** W D********
Date: 2017-10-31 15:22:43
Rating: 5
Comment: We have been customers for at least 20 years. Total is always prompt and professional w easy service issues like oil changes, and very patient in explaining more problematic car repair needs. Local business that is a pleasure to go back to!!!

Name: a***** k*******
Date: 2017-10-31 14:50:55
Rating: 5
Comment: I brought my Vehicle in for repairs they diagnose it fix it fast and give you a free rental can’t get any better than that. Great service and get along very well.

Name: S**** V** O***********
Date: 2017-10-03 02:20:33
Rating: 5
Comment: This business went above and beyond to make sure that their customer was completely satisfied (me). Boy did they deliver! Went there for some brake work on the back tires, and they did just that...but when I left the shop, my steering wheel shook every time I braked...Thought it was something that they missed, but when they inspected it, they noticed that it was the front brakes causing this...something that they didnt work on. Based on what I paid for and my call, they fixed the front brakes at no charge! Cant say enough about this company working with their customers to make sure that their experience is more than good! Would certainly recommend this company to ANYONE who is looking for automotive work! Great company, great employees, great customer service!

Name: P**** P***
Date: 2017-09-05 01:01:31
Rating: 5
Comment: Excellent repair and preventative maintenance facility. The work performed on our vehicles is top notch. The diagnosis and correction on our vehicles has always been completed on-time and at the quoted price.Total Automotive has a pleasant and spotless waiting area, complete with snacks and refreshments.At check-in, Joe and Dave go out of their way to make this a pleasant experience.....contacting you when the service is surprises.Total Automotive has our business!

Name: D***** S*****
Date: 2017-08-22 09:38:32
Rating: 5
Comment: I broke down 40 miles from home in an unfamiliar area. Had to find a repair shop to have my truck towed. While waiting for a tow truck I called Total Automotive, explained my dilemma. The tow truck driver endorsed them which was very reassuring.I was very fortunate that they were able to supply me with a car to use while repairs were being made.Very knowledgeable and friendly staff. Overall very good experience. I highly recommend them.

Name: D**** C******
Date: 2017-07-31 21:37:30
Rating: 5
Comment: I was just in to have my brakes worked on. A gentlemen named Dave, talked with me and went through all that needed to be done. He was thorough in explaining everything. I felt comfortable and confident in Total Automotive doing the job. Thank you

Name: J*** E****
Date: 2017-06-21 19:15:48
Rating: 4
Comment: My car was pulling to left so I brought it in to have the alignment checked and tires rotated. Was able to wait on it and get in and out in a reasonable amount of time. Very helpful and informative staff. Their text and web based notification and inspection review system is the coolest thing Ive seen in the auto service industry in a long time. Everyone should be doing this.

Name: S**** D****
Date: 2017-05-13 04:44:28
Rating: 5
Comment: Total Automotive is great. They are very professional and friendly. I had a minor problem today so since I was driving by I stopped in to make an appointment. They fixed the problem right then! I trust their work and they do NOT try to talk you into work thats not needed. The waiting area was very clean. I will definitely continue with them for mine and my daughters car.

Name: J***** F******
Date: 2017-04-08 16:20:00
Rating: 5
Comment: A pleasure to work with and they stand behind their work! I have only good things to say about my experience with Total Automotive! They will be the only company working on my car from now on.

Name: J****** M*******
Date: 2017-03-29 19:21:19
Rating: 5
Comment: My 2007 F-150 would crank but not start. I have some mechanical experience so I narrowed it down to what I thought which was the fuel pump or fuel filter. I got the truck towed to TOTAL AUTOMOTIVE in Howell and they gave the truck a once over and attempted to start it. Guess what happened next the truck started. David informed me that since it started they could not complete a true diagnostic but gave me an idea of what the issue could be. It turns out it was my fuel pump driver module and David was spot on. I got great honest service and most important I got the problem fixed! I would recommend TOTAL AUTOMOTIVE to anyone in need of any reapairs or service!

Name: J******* P****
Date: 2017-03-28 12:07:18
Rating: 5
Comment: Have been here a few times & service all around was great. People are very friendly. Also they provide a free loaner car.

Name: J**** B****
Date: 2017-02-03 12:37:52
Rating: 5
Comment: Decided to copy my review that I posted to Total Automotives own site so that more folks to see...Brought my old truck in to TA last year for repair after some researching local shops. I was tired of a dealerships shenanigans, high cost, and poor dragged-out turnaround. After having such a great experience my first time with Total Automotive, I recently had to bring my car in to have a service message that appeared checked out. Once again not disappointed one bit. Fast diagnosis, a call to completely explain the diagnosis process and issue, and one day turnaround. Truly customer focused, friendly, and the repair didnt break the bank. I would bring my vehicles here again and recommend if you need service of any kind.

Name: R*** H********
Date: 2016-11-30 15:56:10
Rating: 5
Comment: Amazing place. Brought in my car with a replacement part that I purchased myself. Well, it was the wrong one. They were able to research, locate, and get another one installed within the same day. Kept me informed through the entire process. ~Customer for life.

Name: C**** F
Date: 2016-11-30 01:28:07
Rating: 5
Comment: I thought the service was friendly and to the point. After inspecting my vehicle they told me exactly what it needed and I never felt they were trying to sell me on anything I didnt need. I really appreciated the fact that I came in alone and they offered me a loaner vehicle so I could still go about my daily errands. Great service.

Name: A**** K****
Date: 2016-11-23 17:51:43
Rating: 5
Comment: I had a great first time experience yesterday. I had a headlight out and a low tire light on on my Dodge Ram 1500 Big Horn. Both lights were replaced for the price of one and my tires were checked for leaks and aired up. I was out in less than 30 minutes and spent less than $40! The staff was extremely helpful and friendly. I will definitely be using them again and will gladly recommend to friends and family.

Name: M* C****
Date: 2016-11-09 12:45:09
Rating: 5
Comment: Total Automotive has incredible service. Dave is not only honest, but knowledgeable and trustworthy. It is nice to be able to take my vehicle to a place I can trust!

Name: c*** l***
Date: 2016-11-06 20:10:36
Rating: 5
Comment: The staff was exceptional, polite, and knowledgeable and the price was fair! GREAT work done quickly. Ill definitely return for service to this establishment and recommend it to others.

Name: V****** H******** L*******
Date: 2016-11-04 00:15:03
Rating: 5
Comment: I always cringe when something goes wrong with my vehicles, anyone would. It always came down to price, what it would cost to fix the problem. However I called Total Automotive when my van was leaking coolant to the point the engine was smoking. Joe was polite and was patient with me when I explained what I thought the problem was. He was able to give me a quote based on what I told him. I dropped off my van 30 mins before they closed and they were able to call me the following morning with what the actual problem was. Best part was they were able to fix my van within 12 hours after I dropped it off. One of the best and easiest experiences with fixing a vehicle. They have my business for now on!! Thanks guys!!

Name: D***** F*******
Date: 2016-11-02 16:14:07
Rating: 5
Comment: 1st time using Total Automotive, they are very responsive, polite, accommodating (Free Loaner Car), clean and very professional atmosphere. The plus was the final cost was less then estimated with a 2yr warranty. I would highly recommend Total Automotive.

Name: A**** G*****
Date: 2016-11-01 08:26:58
Rating: 5
Comment: They really took the time to explain to me what was being done to my car and what I was being charged for. They were super quick and had my car back to me in no time! The man at the front desk (I think his name was Dave) was so kind and thoughtful. Definitely recommend! Great experience!!

Name: D***** G******
Date: 2016-10-31 19:24:52
Rating: 5
Comment: In my decades of driving and taking my vehicles to automotive shops in California and here in Michigan, Total Automotive is the best automotive shop I have dealt with bar none. Are they perfect? Probably not, but they are as close to a perfect automotive shop as youll get - my opinion only, of course. They are technically competent, honest, and quite easy to deal with. I actually get the feeling that they care. As much as is possible and appropriate, I take my vehicles to them for maintenance or repair, and I give them an unqualified recommendation, especially if you have an Honda or Subaru. Speaking as just a normal consumer, I recommend giving them an opportunity to work on your vehicle.

Name: R*** P******
Date: 2016-10-31 18:57:08
Rating: 5
Comment: Always so friendly. They do such a thorough job of checking everything, even with just an oil change. I find them to be honeat and fair. I will always come here even though it is a distance from Ann Arbor.

Name: M****** L*********
Date: 2016-10-31 14:10:51
Rating: 5
Comment: I took my car in for an oil change this morning. I was in and out in a timely manner.And spent less money than I would have had I gone to the dealership like I was planning, and Im helping to support another local business.

Name: G*** V
Date: 2016-10-22 23:05:57
Rating: 5
Comment: Been using Total Automotive for many years and have always received excellent and efficient service. Honest appraisals, fair pricing, comfortable waiting area with refreshments, loaner car if needed. Highly recommended!

Name: M******* A**
Date: 2016-10-20 13:33:38
Rating: 5
Comment: I always get great service from Total Automotive. They are very trusting and honest. Great experience every time. Thanks Joe and team.

Name: J** F*****
Date: 2016-10-15 15:36:14
Rating: 5
Comment: Total automotive is spelled GREAT customer service. How many autorepair shops offer you a loaner to say, do your brakes. You dont haveto call days or weeks ahead. You dont have to get there at 7am andhope the work gets done that day. They tell you the facts. What needsto be done now. What can wait if youre on a tight budget. I trust themand I have never had to come back because the job was done incorrectly.Beside, the free water, soda coffee, candy and chips arent bad.I even take an extra on once in a while, but dont tell them I confessed to that.

Name: K**** S******
Date: 2016-10-14 21:34:59
Rating: 5
Comment: Never feel like theyre taking advantage of me, an older woman; they never let the car leave there without the issue(s) resolved - love the loaners! After having several miserable experiences with a couple of the local shops I just want to post my thanks.

Name: C***** M******
Date: 2016-05-17 20:32:22
Rating: 5
Comment: Total Automotive knows their stuff. I had a Check Engline Light surface; took it to a Subaru dealer. They told me I needed to replace the catalytic converters, a total of $2400. After reading a bit more online, I thought it might be the O2 censors, so I called up Total Automotive and asked them to do a CEL diagnostic. They were extremely helpful on the phone, explaining to me how they would check the O2 censors. After the diagnostic was completed, they informed me that I actually had a leaky intake manifold gasket which was causing the sensors (my car has 5 of them!) to read crazy and throw the light. They repaired it. Fixed my problem, no more light. They even called to check-in a few days after they fixed the gasket. Really great people who care about what theyre doing.

Name: D**** M*****
Date: 2016-05-01 13:20:34
Rating: 5
Comment: The staff is nice and knowledgeable. The use of the loaner car was great. The total cost was not a surprise like I have experienced at other places.

Name: T** L******
Date: 2016-04-30 02:53:36
Rating: 5
Comment: We had an inspection of a Honda Acura that we were looking to buy,...and did!. It was helpful knowing what repairs were needed up front so that it gave us proper expectations. Having worked with Total Automotive in the past for many needs and for many years, it was nice to come to a place that we trust.

Name: D**** K****
Date: 2016-04-21 14:54:59
Rating: 5
Comment: In the middle of a car trip I found myself with a broken starter. The guys at Total Automotive helped me right away and got me back on the road quick. I greatly appreciate their quick and quality service!

Name: B** B**********
Date: 2016-04-02 21:46:29
Rating: 5
Comment: Great guys, very patient with constant calls for updates, nearly rebuilt my entire engine after a highway overheat. Wish I wouldve known about free loaner cars though, that would have been much nicer than being car-less for two weeks!I would take my business back to Total Automotive anytime and would recommend them to anyone in the area.

Name: R***** B******* C***********
Date: 2016-03-10 22:05:22
Rating: 5
Comment: We have all of our company trucks serviced by Total Automotive. They are honest and do not solicit work that is unnecessary. The staff is friendly and knowledgeable and their courtesy shuttle makes getting to and from service appointments fast and easy. We wouldnt take our vehicles anywhere else!

Name: Z**
Date: 2016-02-13 17:05:16
Rating: 4
Comment: Total Automotive came through again! Brake line broke. Had car towed to them and it was repaired in plenty of time for me to drive it to work that day! Wish the bill could have been less, but you do what you have to do. Thanks for the quick efficient service!

Name: T***** R****
Date: 2016-02-03 12:44:34
Rating: 5
Comment: Always goes above and beyond. Courteous and friendly. Always gives great advice. Loyal customer for 5 years. Always take all my cars here.

Name: H****** H****
Date: 2015-09-11 14:33:46
Rating: 5
Comment: The service at Total Automotive is first class! Very clean and comfortable waiting area. They explain everything in great detail and are very honest. Highly recommend them!

Name: A K
Date: 2015-07-21 00:10:50
Rating: 5
Comment: The best auto repair shop Ive been to.. they are very professional organized and caring..they let you know whats wrong with your car and what is not safe if you are on a budget. Thanks for all your help!! ##1customerservice in auto repair!

Name: M*** S****
Date: 2015-07-15 01:35:28
Rating: 5
Comment: Brian was great to work with. I received a call mid-morning saying the reason I brought my Jeep in could wait. The technician did not think it was time to spend a lot of money on that repair. We discussed some other items that were not urgent and came up with a strategy to tick the items off one at time. Total Automotive is my mechanic of choice.

Name: j****** M******
Date: 2014-06-02 14:27:31
Rating: 5
Comment: Excellent service. I am the daughter of a mechanical engineering technician of 30 years, and I get very frustrated when people try to take me for ignorant by the way they speak to me or by trying to sell me things like blinker fluid, or, as I experienced once at BIG RAYs, a transmission flush, because (cue guy unenthusiastically holding up an oil pan) these are the metal shavings in your oil pan. Really. Thats not my oil pan, and no they arent. And Im full on blinker fluid sweetheart but thanks. (yes, some kid who worked there called me sweetheart and acted annoyed when I seemed to know more about cars than he did...) Im not a car genius, because I personally dont work on them everyday, but Im not completely ignorant either, and I do know my own car for the mostpart. I know my car has a few issues, and I know they arent deadly. I also know I dont have extra money to fix things that arent necessary. Total Automotive keeps this in mind. I have been there several times. They dont assume I know everything, but they are also respectful, personal and polite when they do explain things. They monitor your feedback, body language and responses and actually listen to what you have to say. Total automotive does a thorough job, above and beyond what is required for just the job, and they do it at a reasonable price. They give you an assessment and printout of what is needed in the future, and let you know what is vital for safety, and what just needs to be watched out for and addressed sometime in the near future, without being pushy or trying to make a sale. They are a company that is made up of individuals that speak for themselves. *I should note that this review was done based on previous ownership. I have not had much need for interaction with the company the past year so I cannot speak for the new changes that may have occurred, but I do hope that they continue to provide the quality service they have previously. I do know the one time I was in there in the past year, while I am all for positive change, a few of the changes sent up small red flags and a slight shift from person and community centered quality to a whiff of a corporate business agenda. I desperately hope this was a fluke transition moment that wont happen again, because Im finally happy with an auto shop, but we shall see.*

Name: K*** C
Date: 2012-12-16 21:25:40
Rating: 4
Comment: Highly recommend, service was quick and professional, will definately drive in again for all my auto repair needs. Thanks for a great experiance Total Automotive.

Name: C**** M*
Date: 2012-12-06 04:42:47
Rating: 5
Comment: I called Total Automotive near the end of the day because my delivery van was having a problem with the doors. They looked at the van and immediately diagnosed the problem. I was back on the road that night finishing deliveries.

Name: R*** D**** H*****
Date: 2012-11-26 22:09:14
Rating: 5
Comment: I have been a customer of Total Automotives Hamburg location, Mazur Automotive, for 3+ years now. The owner has always gone the extra mile to ensure that I am completely satisfied with my repair. They have free loaners for longer repairs and have even picked me up and dropped me off when I have asked. To top it off, they have a Keurig in the waiting room. This is the first auto shop that I can truly say I trust.

Name: W**** W****
Date: 2012-11-23 00:47:23
Rating: 5
Comment: Superior service! I was visiting family in the area when my car broke down. The tow truck driver that was dispatched highly recommended Total Automotive, so not being from the area I decided to have my car taken there. I was amazed at their service, they actually took the time to read the information that the tow truck driver gave them. They talked to me like they had known me forever and explained why my car broke down. The repairs to my car only took minutes, they said. They also filled my washer fluid and check my tires. By the time I had left there I was confident that my car was ready for another 30,000 miles. Thank you Total Automotive! :) ~ W.Grindle

Name: M****** K****
Date: 2012-11-21 17:10:26
Rating: 4
Comment: This was the second time I have had service done and for unrelated work. I appreciate their professionalism and courtesy. The work was done timely and for a fair price. I will go back in the future.

Name: J**** S******
Date: 2012-09-16 02:30:21
Rating: 5
Comment: I highly recommend Total Automotive. They are super professional and their estimates are accurate. They are prompt to return phone calls and they give you options to ensure your car is safe and in tip top shape. I felt as though I received a great value and the confidence to know that my vehicle is not safe to drive. I highly recommend them!