Kozaks Mr. Muffler

category: Car repair and maintenance service, Auto repair shop, Tire shop
address: 20959 Hall Rd, Macomb, MI 48044, United States
Phone: +1 586-954-1234
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

site: https://greatwater360autocare.com/stores/kozaks-mr-muffler-macomb/
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: J*** K****
Date: 2024-02-19 20:40:22
Rating: 5
Comment: Jeff Hardin, Mohamed and Billy at Mr Muffler was a pleasure to meet and treated me wonderful! They gave an honest evaluation of my vehicle and performed the necessary repairs at an affordable price! Very pleased with my experience.Jeff Kelof

Name: C******** R***
Date: 2024-02-16 22:16:57
Rating: 5
Comment: Great place with an awesome service manager, Jeff Hardin. Very knowledgeable and friendly, I highly reccomend going here for your car repair needs!

Name: D****** Z******
Date: 2024-02-15 15:31:21
Rating: 5
Comment: Got my F-150 air and heat system fixed here. And not only did they call me later to say they’re saving me about $300, but later I found out they fixed this nasty rattling sound coming from one of my manifold covers on the engine, for free, without even asking! Every time I accelerated, I’d (and my surroundings) would hear this nasty rattling noise, which completely made the pleasure and enjoyment of the V8 engine a displeasure. … what a great surprise to have that fixed! Like finding an Easter Egg. I highly recommend Great Lakes AutoCare360: legit and very helpful, you don’t even know it. Plus my truck was washed : five stars!!
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Name: R***** L*****
Date: 2024-02-15 14:28:08
Rating: 5
Comment: Did what I asked. No argument or sales pitch to fix all my other issues with my car.

Name: j*** v******
Date: 2024-02-06 05:40:52
Rating: 5
Comment: Super fast and friendly

Name: J** M****
Date: 2024-02-01 17:28:21
Rating: 5
Comment: The Kozak brothers and their ENTIRE Crew Are the most professional HONEST and dedicated people that you will ever come acoss! They have been servicing my car for the last 15 years for various things from brakes, Electrcal issues, tires, new batteries, Sensor chips, and oil lubes. They always fix my car RIGHT the first time and thats why I will not go Anywhere else for my car needs. They are indeed a gem!!!

Name: l***** b******
Date: 2024-02-01 02:10:43
Rating: 5
Comment: I took my Range Rover over here to get it fixed. Mo was awesome to deal with and Billy did an amazing job with my Range Rover!

Name: S***** J******
Date: 2024-01-27 13:19:21
Rating: 5
Comment: I have an Audi A3 and whenever I have an issue it is fixed without problems. Great pricing and service.

Name: E******* C*** I**
Date: 2024-01-19 18:34:33
Rating: 4
Comment: I have been going here for a few years now and honestly have no complaints I have been very satisfied with the service and customer care 💯

Name: G*** B*********
Date: 2024-01-19 17:02:21
Rating: 5
Comment: I gave this place a call and I was able to get my problem fixed right away

Name: M** S �*** S*
Date: 2024-01-18 18:43:35
Rating: 5
Comment: I made visit to Mr. Muffler to have my oil checked and to get a new headlight. I was assisted by Jeff and he was very friendly, helpful, and professional! I always have a good visit when getting help with my vehicle and definitely give Mr. Muffler my well deserved 5 star rating! Keep up the excellent work!

Name: L******* B*****
Date: 2024-01-18 14:48:19
Rating: 5
Comment: Fast, friendly service at reasonable prices.

Name: M****** L*******
Date: 2024-01-18 14:27:50
Rating: 5
Comment: When deciding where to take your vehicle when in need of repair, I highly recommend this shop. Honesty and integrity is my biggest concern and they possess these two and more. I have used them many times and have zero complaints!! Pleasant group of folks working to accommodate your needs.

Name: D**** C*****
Date: 2024-01-16 20:36:00
Rating: 5
Comment: I had my car fixed here the business is awesome

Name: J***** J*****
Date: 2024-01-01 19:45:02
Rating: 5
Comment: Great fast service i would def recommend bringing your car here

Name: D**** M*******
Date: 2023-12-30 15:30:05
Rating: 5
Comment: I needed a new battery but Autozone wouldnt install it due to the location. Came here and for some reason their price for the same battery was much higher. They were very transparent about it and said I could go buy it at Autozone and bring it back and they would install it free of charge. I did that, and they installed it quickly and gave me the old battery so I could get the core charge refund from Autozone. I appreciate the honesty and helpfulness Mr Muffler provided for no charge and will be back for any future issues.

Name: B**** D
Date: 2023-12-28 03:44:57
Rating: 5
Comment: December 2023 - came here for an issue with my wifes van. They were able to diagnose it and fix it that day. Still a great place, but they are changing their name to Greatwater 360 Autocare.Great place and very honest on what you need done. They have been for my wife and I for the last 4 years. Great place to get your oil done and while you wait you can walk over to Target. Call ahead before going, its always been busy, but thats what I expect with a great place like this one.December 2020 update -My wife needed new breaks. They did a good job and located another issue with the struts. They did a great job, and I feel safe driving my van.

Name: D**** R******
Date: 2023-12-20 20:28:33
Rating: 5
Comment: I have been going to Kozaks for a long time. I started going there when my catalytic converted was stolen off my van. Today I had them check my brakes I was gettinga sqeaky noise from the brakes. These guys do a good job. They explain what needs to be done on my car. I have never been disappointed in their workmanship.

Name: M*** K******
Date: 2023-12-17 21:37:01
Rating: 5
Comment: My mom and I highly recommend Mr. Muffler, we had excellent service and employees were very helpful.

Name: S****** M*****
Date: 2023-12-04 16:05:49
Rating: 5
Comment: This is my go-to place for all my automobiles. Great service and friendly staff. They also gave me no hassles, when I needed to bring in two vehicles separately on the same day. They will soon be known as Great Water. And it will still be my place.

Name: J**** R*****
Date: 2023-11-30 16:53:53
Rating: 5
Comment: We have always been satisfied with everything Mr. Muffler has done for us.

Name: M***** G*******
Date: 2023-11-02 19:16:13
Rating: 5
Comment: Justin and Mo were phenomenal! Helped my dad on his Toyota Tacoma and getting it done and ready the next day for work! Thanks again!

Name: N***** S********
Date: 2023-11-01 15:31:12
Rating: 5
Comment: Justin and his team perform great work. They helped my wife out on several occasion with her 2015 Jeep Rubicon. From front end alignment issues that the dealership could not get right.

Name: J***
Date: 2023-10-24 15:03:35
Rating: 5
Comment: Honest and trustworthy, included pictures and detailed descriptions of the issues

Name: C********* C****
Date: 2023-10-23 20:09:14
Rating: 5
Comment: I have been a repeat customer for a few years and my experience has been very good. Each time the problem has been identified and the the repair has been completed.

Name: S** M*****
Date: 2023-10-20 23:21:45
Rating: 5
Comment: Had my radiator replaced! Great experience dealing with all!

Name: J S********
Date: 2023-10-19 14:55:30
Rating: 5
Comment: Both the guys at the front desk are super friendly and helpful. Called and scheduled an appointment and they had my Trax back to me that same day. Definitely recommend

Name: J******* L****
Date: 2023-10-11 20:38:54
Rating: 5
Comment: Excellent service really genuine person. Very helpful

Name: A***** y****
Date: 2023-10-11 19:56:41
Rating: 5
Comment: They were great very helpful with our situation

Name: D****** W*****
Date: 2023-09-17 16:01:31
Rating: 5
Comment: Having my Cadillac CTS worked on so far so good

Name: A***** S
Date: 2023-09-16 00:31:15
Rating: 5
Comment: I chose to go here because it was a shop my warranty company approved, I’m so glad I did. They fought for me and went out of their way to help me which was above and beyond what they needed to do (although the warranty company was useless). Great group of guys and I’m grateful for everything they did for me!

Name: L****** R*******
Date: 2023-09-15 18:18:32
Rating: 5
Comment: I love this place. They stand by their appointment times. So soon as you arrive they pull your car right in to be worked on. They have fixed my muffler, heat and did an oil change. I’m going back soon for another repair.

Name: Y******
Date: 2023-09-01 13:23:01
Rating: 5
Comment: These guys are amazing do not take your car anywhere else this is the best auto shop in town these guys have amazing customer service from the time I walked in from the time that it was time for me to pick my car up they work a miracle on my car, an brought it back to life and I appreciate them so much  they work very very hard to make sure they meet your needs. Their prices are reasonable they worked with me during a very hard time  and have gained a lifetime customer. They dont try to get over you they make sure that provide the best service thank you guys!!

Name: 0* C*********
Date: 2023-08-25 20:28:39
Rating: 5
Comment: Justin and Mo went above and beyond to ensure my satisfaction with my vehicle’s service. The technicians are detail oriented and the shop features a proactive customer communication service. They send you an inspection report that identifies any worn components that need or will soon need service with images and details as well.

Name: L***** G********
Date: 2023-08-23 22:27:24
Rating: 5
Comment: Justin and Mo were great, super fast service definitely recommend! ☺️

Name: E**** S****
Date: 2023-08-17 20:46:37
Rating: 5
Comment: My husband and I were incredibly impressed by Kozak’s Mr. Muffler. We dropped our car off on a Wednesday evening after hours, heard back from the shop early the next day and picked up the car before they closed that day. They have some cool technology that sends a text with the estimate and photos that was really helpful! My car is running great and it was a very fair price. On top of all of that, my unlock button on my key fob wasn’t working when I dropped it off and now it does! I really appreciate the fix on that! We will definitely be using this shop for all of our future needs. I wish we would have found them sooner!

Name: S**** H***
Date: 2023-08-15 19:23:26
Rating: 5
Comment: Very nice place as well as the employees. Fast and reasonable prices. Will return for future repairs.

Name: J***** M*****
Date: 2023-08-13 17:23:14
Rating: 5
Comment: They do awesome work reasonable price. I will recommend them to friends and family.

Name: B*** L***
Date: 2023-08-11 22:42:20
Rating: 5
Comment: Awesome service from Bill and Justin! Appreciated reviewing the inspection report with them and getting their recommendations. Delighted with the reasonable pricing, too. Thanks to you both!

Name: A** I*
Date: 2023-08-03 18:11:25
Rating: 5
Comment: The best service I have ever gotten from a car repair shop, and also very friendly. They send you photos and an extremely detailed report of not only every current issue, but even potential issues in the future with your car.

Name: A***** W*****
Date: 2023-08-01 20:31:52
Rating: 5
Comment: I highly recommend Justin and Rex were amazing and had my truck back up and running in just a few hours. I will be back for sure.

Name: m******
Date: 2023-07-28 14:26:31
Rating: 5
Comment: Super nice guys! they replaced my alternator, battery and serpentine belt. pricing was just under what i had expected. process itself wouldve been only one day if they hadnt waited on me, they were very patient :) overall my car runs a lot quieter than before and im happy with the turnout. would recommend!

Name: J****** S******
Date: 2023-07-28 12:38:04
Rating: 5
Comment: Technician Fuller III and Justin Wagner provided me with great customer service!! Needed a 2019 Jeep Wrangler new axle replacement. Job was done before expected date, 4 days sooner!!! Brand New Parts!!!! Worth the investment!!!

Name: T****** W***
Date: 2023-07-27 16:26:23
Rating: 5
Comment: This shop is very honest, great work great staff!!!!! they’re not trying to take a vantage and they’re not trying to rip off. They’re just trying to get your vehicle done Tip top so you can get back on the road. Very good people that is working at the shop and they do great work. This is my new shop!!!!!

Name: V*** H******
Date: 2023-07-17 19:25:47
Rating: 5
Comment: A little bit pricey, but you get what you pay for. Great, fast service. When you get your car back, you know its fixed and fixed right.

Name: D*** M*********
Date: 2023-07-11 18:38:24
Rating: 5
Comment: Very good service department. Great communication, fair pricing. Very friendly. Ill be back certainly. Justin, Billy and the team are great to work with. Will definitely utilize their services going forward.

Name: D******* J******
Date: 2023-07-10 21:35:22
Rating: 5
Comment: It is impossible to find trust worthy mechanics you entrust to keep your family safe. I got a good feeling after 1st talking to Justin and Billy but they go beyond with pictures, video and cost inch by inch to prove what they were saying was true. The price was one of best in state and I will go nowhere but here from now on. I even paid to replace parts at previous shops they proved were not or original. Thank you for being great human beings and I tell everyone to go here for repairs. I feel safe for 1st time leaving a shop.

Name: E***** S***********
Date: 2023-06-03 21:53:48
Rating: 5
Comment: I had a major repair done, and it was done professionally and well. You pay for the service you get here, so if you have a “buddy” mechanic that isn’t a flake then maybe you can get a lower price, but my experience is they don’t try to upsell or make up problems, they just fix the actual problem well, and then charge you for that service. It’s actually a surprisingly good and well versed full mechanic shop. I have some repairs likely coming up, and I’ll be taking my car back here.

Name: Y*** G**** F********** & L******** M**********
Date: 2023-05-03 20:57:29
Rating: 5
Comment: Huge thanks to Justin over at Kozaks Mr. Muffler. He knows how important it is to keep a landscape business on the road. A piece of equipment rolled a tire off the rim, and he jumped into action, and got me back on the road in less than 10 minutes. He turned my bad moment around, both equipment and mental!! I will now be a loyal customer to this shop. Thank you!!

Name: C**** G*******
Date: 2023-05-02 19:49:41
Rating: 5
Comment: Really great people and service. Everything was done in a timely matter and at a really great price. The employees are really nice and friendly, and they’ll point out things to look out for or what could be potential problems without trying to up sale at all. Will be my new regular shop

Name: J******* D****
Date: 2023-05-01 01:32:44
Rating: 5
Comment: Have been to this place quite a few times. Cant say enough good words about them! They are always friendly professional and fast. They also can do any range of services from oil changes to full engine work. They were able to fix my broken cruise control when the dealership couldnt! Prices are always very competitive. Highly recommend coming here! Thanks guys!

Name: K**** M********
Date: 2023-04-30 18:04:14
Rating: 5
Comment: I loved my experience! The guys are very hard working and professional. My car is running great thanks to them! I will recommend them to everyone that needs repairs. Thank you so very much!

Name: n**** d*********
Date: 2023-04-06 16:09:53
Rating: 5
Comment: Ive had back brakes and plugs and wires put in my 2013 Kia Soul. Im an older woman and hate doing this car stuff. They work with me so I get the work done in 1 day while waiting. Its clean and inviting.

Name: T B*
Date: 2023-03-27 12:38:34
Rating: 4
Comment: They were very helpful but kinda expensive. But location is very convenient if you need your car fixed on hall rd.

Name: J****** F******
Date: 2023-03-24 12:44:06
Rating: 5
Comment: I was sure something major was wrong with my car, brought it in and turned out to be a simple fix to my surprise!! Justin from the front office got me in quickly, the mechanics were so great. When youre a woman you worried about being taken advantage of in this area and they made me feel comfortable and was very confident in them by the end of this. I would recommend everyone to come here for any car issue. Very good work and people.

Name: V******* H********
Date: 2023-03-12 19:58:38
Rating: 5
Comment: I went in for a tire issue and got the 360 point inspection done that I had a coupon for. Totally worth it. They found my control arm was failing which could have been a catastrophic accident for me. I am always happy that I have this group of gentlemen working on my vehicle. They are trustworthy and honest. If you need good mechanics this is the shop your looking for. Thanks Mr. Muffler! Veronica in Clinton Township.

Name: S*** K***** (****
Date: 2023-03-10 06:10:58
Rating: 5
Comment: Battery and brake light replacement, needed. Justin (manager) was very helpful and had one of his mechanics pick me up when I told him my battery was dead and had no way of getting there. I was able to have the mechanic jump my battery and then I drove it to the shop. The mechanic followed me back to the shop and informed me that my brake light was out.Spent a little under an hour and all repairs were made on my vehicle. As usual, Kozak Mr Muffler, was able to get my 12 yr old Taurus SHO back on the road and running great again.

Name: N***** M*****
Date: 2023-03-07 02:48:54
Rating: 5
Comment: Had a reduced engine power issue with my 08 Impala, I had been going to a different shop for 10+ years so I was a bit skeptical at first but after reading some reviews and it being in a convenient location i decided to take my car here. I was incredibly impressed with the level of service & the friendliness of the staff. Speaking with Scott about my car made me feel at ease about spending the money on repairs as well. Incredibly grateful for the quick and friendly service!

Name: T****** H****
Date: 2023-03-01 18:19:01
Rating: 5
Comment: Place is awesome !! I really appreciate you Justin you Rock !!! And all the other guys that helped me out today ! It was all smiles i felt like family here

Name: M**** L****
Date: 2023-02-21 00:47:50
Rating: 5
Comment: Very good customer service here. Scott was the gentleman I spoke with and he made everything very easy. Got my vehicle towed here to get inspected but ended up needing to scrap it due to the vehicle requiring more $ than it was worth to get it fixed. Scott was upfront about that and didnt try making a buck off me. Was prepared to at least pay for the inspection but was told theyre complimentary. All-in-all it was a great experience that made me want to spend some $$$ there hahaWill definitely come back here with any future work I need done on my vehicles!

Name: M*** G*******
Date: 2023-02-09 15:46:46
Rating: 5
Comment: Justin at Me. Muffler was such a knowledgeable mechanic He really showed compassion and I really trusted everything he told me and recommended. I will definitely recommend this place to my friends and family It’s great to know I have such a responsible place to bring my car. The location was on Hall Road Great job to your team and thank you for all you do Thx Mike from Macomb Township Michigan

Name: J**** R*****
Date: 2023-02-08 17:24:20
Rating: 5
Comment: Justin and his team are absolutely amazing! Their customer service and the pride they take in their work is 5+ stars! I will not hesitate to bring my vehicle back here for any work that I may need to have done! I will be referring all my friends and family here for their automotive service needs! Thank you Justin and team!

Name: T****** C******
Date: 2023-01-27 23:48:40
Rating: 5
Comment: Shout out to Justin for helping me with my issue literally 5 minutes before they closed. He went above and beyond to help me! I couldn’t thank and appreciate him more than I did tonight! Will be going back on Monday so he can finish helping fix the issue! Amazing service!! 🙂

Name: T**** S************
Date: 2022-12-15 15:57:48
Rating: 5
Comment: I have brought multiple trucks to Kozaks over the years. The staff has always been able to figure out the issue, they call me to keep my updated-on price and the issues they found, and they get my vehicles back to me ASAP! I appreciate the great service! Mechanics and office staff are always kind and respectful!Thanks guys!

Name: D****** M*****
Date: 2022-11-30 02:41:28
Rating: 5
Comment: I have utilized Mr.Muffler for repairs on both of my vehicles. When it comes to repairing and getting my vehicles back on the road in the best possible condition and by manufactures specifications Mr.Muffler is where to go.

Name: W*** a** s**
Date: 2022-11-28 23:02:45
Rating: 4
Comment: Very professional, and quick. They’ll take care of the issue very well. With such great service comes great cost though. The prices aren’t cheap. I was comparing prices of parts and these guys use top of the line I think.

Name: C****** M*****
Date: 2022-10-25 02:05:56
Rating: 5
Comment: The guys at Kozaks have been super helpful, informative & assisted us with several repairs over the years. I definitely recommend them if youre having car trouble!

Name: R*** M*****
Date: 2022-10-24 21:52:35
Rating: 5
Comment: Weve used this place a few times. Fair prices and the people are friendly and respond quickly. Wouldnt take our cars anywhere else.

Name: L****** J
Date: 2022-10-14 18:32:46
Rating: 5
Comment: Justin and his crew were amazing. They really helped me out with my 69 Camaro. Very knowledgeable and extremely fair pricing. You gotta come here if you need any repairs you wont regret it at all. Thanks fellas

Name: t***
Date: 2022-09-27 17:21:37
Rating: 5
Comment: Went for a resonator delete. Can happily say that the staff and mechanics are very knowledgeable and kind. What I enjoyed was conversing with the staff and the feeling of them being interested and involved in the conversation. Moreover the mechanic took time to explain to me what he was doing, and was as excited as I was to hear the end result. Can happily say I thoroughly enjoyed my time with them and will come again for any other work I may have on my car and will recommend them for others.

Name: M*** L****
Date: 2022-09-23 17:06:05
Rating: 5
Comment: Came in in a panic needing simple help these guys we’re awesome as usual. the gentleman by the name of Billy did an awesome job and the customer service at this location is great I recommend this place to anyone

Name: ;***** k***
Date: 2022-09-15 19:24:03
Rating: 5
Comment: I went to this buisness to get my Corsa Cat Back Exhaust installed on my Ram TRX and man they did a phenomenal job and gave a very reasonable price that I couldn’t argue with if you are looking for Any Exhaust work on your vehicle I can assure you that they work is great

Name: y***** c****
Date: 2022-09-12 22:48:03
Rating: 5
Comment: My 2010 Dodge Journey was starting to overheat, and I really feared a huge repair, like an engine replacement, but the tech/mechanic found that a simple eroded radiator clamp was causing the issue. It only cost me about $100. Great deal! I was in and out of the place within 40 minutes, and I didnt even have an appointment. Being female and not knowing about cars, I always fear I am being taken advantage of by the dealership and other auto repair places. Not this time. Very good service!

Name: M*** M*******
Date: 2022-09-09 20:19:29
Rating: 5
Comment: I had some exhaust work on my ram done,Justin had some recommendations that made my truck sound great.Billy did great job installing.im very pleased

Name: B*** F********
Date: 2022-08-23 18:22:41
Rating: 5
Comment: Kozak’s always takes care of my auto maintenance needs. I appreciate their thoroughness each time I schedule an appointment.

Name: L***** �******** B****
Date: 2022-08-10 19:26:33
Rating: 5
Comment: They did a beautiful job replacing intake gasket in my 2001 Chevy Venture minivan. Very thorough and thoughtful diagnoses. They provided great advice about other issues. They gave us step by step communication and photos to follow along with them. The repair itself was very fast and not too expensive given the scope of how bad it was. We will be coming back here for all our future repairs and advice we need. I am super happy with service and I highly recommend them.

Name: T**** P******
Date: 2022-06-13 18:23:03
Rating: 5
Comment: I Personally Highly Recommends this place for all your repairs and maintenance work and they will never disappoint you. The guys that work they are really friendly and helpful you can ask them any questions related to your car and they will try their best to answer all your questions with any hesitation.Recently I just fix 1 car now my plan is to bring 3 more cars to them to do inspection first and give invoice on what works needs to be done. I’ll be coming SoonLoves Kozak’s Mr. Muffler

Name: J*** C*****
Date: 2022-05-25 13:38:39
Rating: 5
Comment: Okay party people listen and listen close because if you need work done on your car, and you’re want it done FAST and perfect then boy do I know the place for you! Thee mr muffler is the spot that will literally BLOW your socks off. My recommendation is wear a helmet because when you see how good of work they do, you’re passing OUT!

Name: E******** O*****
Date: 2022-05-18 18:21:13
Rating: 5
Comment: Great service all the way around as soon as I hit door the guys behind the counter were very welcoming and professional prices were reasonable. Definitely going to these guys if I need anything in the future.

Name: A*** M******
Date: 2022-05-05 20:28:20
Rating: 5
Comment: I asked for an oil change and a brake inspection and to my surprise, they said that my brakes were still at 80% and didn’t need to be replaced at this time which made my day! Honest auto repair shops are hard to find, we will definitely be back! Thank you Justin!

Name: D*** T******
Date: 2022-04-08 13:02:37
Rating: 5
Comment: Mr. Muffler is an awesome shop to work with. They were very helpful and paid very close attention to detail. They provided me a report breaking down everything going on with my car, explained what it meant and helped me make a decision about what to do with it. They are the ultimate professionals! Thanks team :)

Name: N***** P********
Date: 2022-02-11 21:53:55
Rating: 5
Comment: Ive been taking my truck here for the last 3 years. Service has always been top-notch. I had it towed in because it died and wouldnt start. Their tech was able to figure out it was a broken wire and got it fixed in a timely manner. I gave them a 5 star review 3 years ago but deleted it to update. Still 5 stars and still a lifelong customer. If you need your vehicle fixed check them out!!!

Name: B**** D******
Date: 2022-02-11 17:14:28
Rating: 5
Comment: Mr. Muffler Auto Repair is an excellent place for your auto repair and service. They inspected my truck and another shop said it was an expensive repair and they fixed it for a reasonable cost and notified me of other concerns for the future.

Name: A***** M*****
Date: 2021-11-05 18:39:30
Rating: 5
Comment: Great customer service and quality work. Joe at Mr. Muffler Auto Repair did a great Job! Justin the manager is awesome as well.

Name: B** J******
Date: 2021-10-15 18:03:56
Rating: 5
Comment: These guys are truly wonderful. They are always honest and willing to do everything they can to get you back on the road, and they are quite speedy. Justin is amazing and goes above and beyond to help. They will always be my go-to guys!

Name: T****
Date: 2021-10-13 18:18:42
Rating: 5
Comment: I brought my truck here because it was really loud and I thought that my Cadillac converter was missing. Come to find out it was still there but needed a lil tweak and the guy I hate that I didnt get his name took care of it and its so quiet now. I will definitely recommend this shop for any car issues. They were nice, knowledge and professional. Thanks again fellas!

Name: R*** B*****
Date: 2021-07-19 17:34:14
Rating: 5
Comment: I had an issue with my cars heat shield and Justin very quickly and professionally got it fixed. I will definitely be giving them all of my business moving forward.

Name: H******* T*
Date: 2021-07-13 22:06:45
Rating: 5
Comment: Best shop in the area for sure. Had a great experience today when I got my exhaust issues fixed. These guys are amazing Bill and Joe did a Fantastic and quality job, while Justin, Tom and Frank made me feel like I was family. They helped me with cost and explained everything very thorough! I have nothing but great things to speak of this place and if I ever need anything else done I now know exactly where to take my truck! Thanks again guys keep up the great work! 🔥💯💪

Name: B***** P****
Date: 2021-06-17 18:38:38
Rating: 4
Comment: I had my car serviced for AC recharge. The service advisor was very professional, polite, and explained everything in full detail. The service I received was great & everything is working great!! I will return for future service. Thank you, 😊

Name: T***** R******
Date: 2021-03-01 20:26:38
Rating: 5
Comment: Exceptional service from my mechanic Joe! He was extremely knowledgeable and efficient. Everyone in the building was extremely nice and welcoming! I highly recommend going here if you need any work done to your vehicle! Was treated with respect from the minute I walked in until the moment I left! You will not be disappointed! Will be returning this week for a look over on my other vehicle!

Name: J**** A*****
Date: 2021-02-06 22:40:15
Rating: 5
Comment: Took my truck to get a front end alignment done. Rex was extremely nice, and straight to the point. I was in and out with in minutes and best work I have seen from a shop. Highly recommend going here if you want quality work

Name: L**** G******
Date: 2020-12-17 17:11:19
Rating: 5
Comment: Kozaks Mr Muffler in Macomb Twp. I have used this place for several maintenance visits and some more serious repairs like replace brake lines and full set of brakes (4) among little things. I have always enjoyed consistent reliable work and the staff have been totally helpful and treat you with respect. I recommended a friend to come here and she was pleased with the work they did. Go to Kozaks I trust them.

Name: J******** C******
Date: 2020-09-30 15:19:14
Rating: 5
Comment: Great place to take your vehicle. Fast, Friendly, Honest work. I have taken two of my vehicles there for service and their work is top notch and the prices are fair.

Name: P******** F*****
Date: 2020-09-27 22:46:42
Rating: 5
Comment: I cant express how helpful and nice the guys where not to mention fair!! Alex never complained no matter how many times I called either lol Unfortunately I did not get the other gentlemens name however he was just as nice and helpful. Very pleased w the whole experience and will return if my vehicle is ever in need of service again. Thank you guys!!!!

Name: j******* d****
Date: 2020-09-10 23:45:08
Rating: 5
Comment: Everything went great. The guys at the Macomb facility were very friendly and helpful. The prices were good. They helped me get in and out quickly. I would definitely take my car here again.

Name: M****** A
Date: 2020-08-31 19:18:24
Rating: 5
Comment: This is the most HONEST, knowledgeable, and friendly repair shop Ive been to. As a younger woman who has experienced shops trying to give lists of problems with my car that need to get done in order to take advantage of me, I am extremely grateful for Mr. Muffler. In the 3 years Ive taken my car here, Ive only had one time where they suggested something else be taken care of other than the reason I brought my car in for, and they brought the car part out to me in the lobby to show me what needed to be done and why, and it was a simple and cheap service. They are timely, very fair in pricing, and I trust them which is a great peace of mind. I will never go anywhere else! They are very busy though (Im sure because of how great they are!) so I suggest coming in first thing in the morning or calling to schedule an appt. so you know you can get in. Thank you Mr. Muffler!

Name: K**** M
Date: 2020-07-02 20:19:20
Rating: 5
Comment: We had a muffler leak on our Explorer and the service advisor at the Ford dealer wanted to charge us $600 because they dont have the tools to do the job. We stopped in to Mr. MUffler for a quote and Eric was very up front with us. We left the car there expecting to pick up the car the next day because of the amout of work they had. Four hours later our car was done and for alot less than what we were quoted. Highly recommend Eric and his crew at Mr Muffler

Name: S***** N*****
Date: 2020-02-02 09:01:21
Rating: 5
Comment: Ive been going to this Mr Muffler for over 9 yrs. I am so blessed to have found an honest and trustworthy auto shop, they go way beyond mufflers, their knowledge keeps me coming back not only for oil changes, exhausts and brakes they know everything about motor repairs. This is the one and only shop that I will ever trust. I am 52 yrs old and have been to many snake shops that try and rip you off and make up other repairs that YOU HAVE TO DO THIS ASAP my very first experience with them was for only a oil change (BTW are only 20.000) and when the tech came out and asked who owns the red Honda Pilot I cringed because I thought ohhh nooo here we go again but this experience was really was the start of my faith and trust in Mr Muffler..... now lets rewind a year before I found Mr Muffler, I was going to a Tuffy near my home and I just bought my Honda and brought it to them because it had a slight exhaust leak Tuffy told me that I needed a whole new exhaust in order to fix the exhaust leak he told me around 900.00 I was upset and told him Im just going to wait until my exhaust is completely in need or repair before I do this and I really didnt trust this place so off I went, well now back to my story so Im being approached by the Tech at Mr Muffler and he says you know you have an exhaust leak and I told him yes I know but I am not willing to replace my exhaust in order to fix this Im going to wait until its necessary, he laughed and said NO you dont need a whole exhaust I can repair this for 80.00.... I was so shocked and said well OK, so he did what he said and I drove away not being able to hear my engine running at all I was just so elated that I found this place and this is where my story began now 9 yrs later and tons of return visits with other cars I have to brag again about Mr Muffler. I went there on Feb 1st 2020 because I was smelling burnt rubber and realized its my serpentine belt on my 2006 4Runner so I brought my car to them and they told me that 2 pulleys and a relay were bad, they priced it fairly but it was a bit more than I could afford at this time so they worked with me on the price and I accepted, well to my surprise when I returned to pick up my car and pay the price that I was quoted they told me GOOD NEWS your relay was still good so we reused it and we only had to replace 2 pulleys and because the repair was quicker than it was originally priced at my bill will be 200.00 less!!!! Where do you ever hear that.... ONLY AT MR MUFFLER THATS WHERE!!! I truly LOVE this company and all of their employees are super nice and their honesty and integrity you just cant find this hardly anywhere anymore but I did and I am a forever customer. If you are reading this and are questioning bringing your car here I hope my story will put you at ease and just know you will be as happy with them as I always am. Thank You Mr Muffler! Sincerely, Sharon N. from Chesterfield. MI.

Name: A**** D*****
Date: 2020-01-28 17:52:00
Rating: 5
Comment: I had an electrical fire inside my car on Hall Rd and pulled into the median to put it out. As we were waiting for the tow truck driver to arrive, Mike, one of the employees at Mr. muffler stopped to help and make sure we were OK. He was so helpful, took a look at my car and recommended we drop it off at the shop. Monday morning they called me within 15 minutes of opening, were able to get started on my car right away, and had my car finished by early afternoon. They were very thorough about what happened, extremely helpful in explaining what exactly needed to be done, and their prices were very reasonable! I highly recommend them for work on your car, I will definitely be coming back for any future needs. Its always nice to have a trustworthy mechanic and Mr. muffler is definitely that!

Name: T** K**********
Date: 2020-01-03 17:40:22
Rating: 5
Comment: I was referred to this place by Discount Tire.When I had my tires rotated they noticed unusual wear.Called up Mr Muffler and explained what was going on from the tire place.I spoke with Chris and he worked with me on getting an Appointment set up. Upon dropping car off I received a timely estimate from Chris.The repair was excellent and the wife noticed a huge difference in the car handling. I was impressed by the entire staff and how they worked with my schedule to get it done ,Especially during a busy holiday season.

Name: J******* k******
Date: 2019-11-22 02:29:08
Rating: 5
Comment: Honest people who know their business inside and out. First car place I know of that will tell you that your car isnt worth putting $2,000.00 into and that they wouldnt do a repair to their moms car! Truthful mechanics? Priceless in my book! I love guys at Mr. Muffler! Thank you! Youve got a customer for life!

Name: N***
Date: 2019-11-19 03:02:20
Rating: 5
Comment: Had my muffler & some pipe replaced. Had some small issues in my front end, that I knew about, that they found. They gave me a fair price and had the work done that same day! Lifetime warranty on parts and 3 year on labor! Very happy with work done and experience 👍 Would highly recommend! Will be back if I need work done in the future.

Name: N*** B*******
Date: 2019-10-17 21:43:29
Rating: 5
Comment: I take three cars to Mr. Muffler and have done so for three years. I have never walked away feeling cheated. I find this group of guys to be very honest. Last winter they picked me up with a tow-truck free of charge. Great group of guys.

Name: G**** W******
Date: 2019-10-17 00:50:31
Rating: 5
Comment: Mr Muffler auto repair does excellent work. They are honest, advises you of the exact problem without the guessing what the problem might be. They are polite, courteous and treat you with respect. The prices are reasonable.

Name: A*** M
Date: 2019-10-11 21:01:16
Rating: 5
Comment: First-time customer here as my old go-to garage closed.Had a bigger job to do - brakes, calipers,struts. Price seemed maybe a bit high but fair/ not unreasonable. I made an appointment online after they closed for the next day, and despite the short notice, they called me promptly in the AM to let me know they could fit me in.Chris was great. Updated me throughout and answered my questions. The tech (Jeff?) did a great job. Literally feels like a brand new car.I’ll definitely be back.Thanks!

Name: A*** K****
Date: 2019-10-01 18:09:51
Rating: 5
Comment: First time customer. Noisy pipe on my wifes 2011 Chevy Equinox. Jeff made it sound like new. In and out in less than 2 hours for a reasonable amount. Thanks guys for a great job.

Name: L****** L*******
Date: 2019-08-15 00:45:29
Rating: 5
Comment: I would give Dale and his team 9 out of 10 if I could. Their system of helping people, like me, afford to get repairs done allowed me to get on the road quickly. I was able to get back on my feet... Thank you! Truly a group of good men!

Name: D***** F*****
Date: 2019-05-19 02:52:23
Rating: 5
Comment: I worked here for about 6 months as the lube technician, while i was there everyone’s vehicles were handled with care by all the employees, all of them are very knowledgeable on what they do. Mechanics in general have a bad reputation, but don’t listen to that, these guys are the best in the industry , i also recently brought my personal car up there and the brakes and control switch were done super fast and i was still treated great in there. i recommend this shop to anyone looking for repairs.

Name: A***** P****
Date: 2019-05-03 19:22:38
Rating: 5
Comment: I just recently ( about a month ago ) purchased a used vehicle. I was nervous because being a single woman and having leased vehicles for years I was afraid that mechanics would take advantage of me. I started hearing a weird sound coming from the engine. I went to Kozak Mr Muffler Eric was so nice and made me feel comfortable. Found out the well known dealership sold me a vehicle with only 1 quart of dirty oil. I assumed buying a car from a dealership they would have changed the oil on the vehicle. Thank God I took it in as soon as I heard the noise because this could have cost me a lot of money. They did a oil flush and oil change now the vehicle is running great. Thank you guys at Mr Muffler for not taking advantage of my situation and getting me taken care of. I will definitely be going to them if I have any issues and will highly recommend them.

Name: D**** K****
Date: 2019-03-31 00:40:19
Rating: 5
Comment: Auto mechanics are a tricky breed. Not all of them can be trusted, in fact ALOT of them cant be. Ive been ripped off BAD by other mechanics, and i always end up coming back to Mr. Muffler. I highly recommend taking your vehicle to the Macomb location for any repairs you need. Tell Eric that Kelly sent ya.... Oh, and NEVER EVER go to Alexs Automotive on Gratiot. He will 100% rip you off and likely sabotage your car for further repairs. He does it to all his customers.

Name: J** S*****
Date: 2019-03-29 17:04:59
Rating: 5
Comment: I go here for all my repairs. Usually have my stuff taken care of quickly. Replaced brake rotors and pads today, had my car back before lunch. Great service, even better staff.

Name: B**** A*******
Date: 2019-03-05 14:53:49
Rating: 5
Comment: Eric was very helpful and they worked hard to make sure I was accommodated when I had some bad news about my car. The inspection was truly free and they gave me time to get my car towed off of their lot and never made me feel like a burden. I had an excellent experience and I will be back if I ever need repairs.

Name: j**** s****
Date: 2019-01-02 17:58:10
Rating: 4
Comment: Initially had some issues with a couple oil changes at this location, but they followed up promptly and have corrected the situation to my satisfaction. All the other work that they have done has been positive and the price is competitive.

Name: T***** Z******
Date: 2018-10-20 20:56:44
Rating: 5
Comment: I have a heavily modified car and plenty of experience working with cars and becoming a design engineer. Sometimes i run into unique problems i cant figure out with my car or dont have the right tools to complete the job. I bring it to these guys and while they do charge a bit more from other shops they treat me with respect (most places dont since Im 20 years old) and they have solved many problems Ive had that are un-ordinary from regular automotive work since my car is modified. Half the time they will just give me advice on how to fix the problem as they understand i like to work on my own stuff if i can. This to me says a lot about a shop because obviously they dont make money off doing this but does consume their time.

Name: T**** P*****
Date: 2018-06-23 04:53:11
Rating: 4
Comment: Everyone was super helpful! I liked the way they treated me! They explained what the problem was, but did not talk down to me like it was something a woman wouldnt understand! The reason for 4 stars is because I did have to wait a long time! But I will definitely use them again! Thanks Eric and Chris!

Name: J** E*******
Date: 2018-06-16 15:11:57
Rating: 5
Comment: Originally I was unsatisfied with my visit here. However, I was contacted and assured that my car would be taken care of. And they really did take care of it. The manager Eric and his crew, have gone above and beyond to fix my alignment. I appreciate all the hard work theyve done to make me happy. Thank you Mr Muffler crew! You guys are awesome!

Name: S**** S****
Date: 2018-05-07 10:45:26
Rating: 5
Comment: The employees at the shop are very friendly and knowledgeable, and I love the convenience of them being so close to home. They thoroughly check out your vehicle, and will give you a call promptly. Their prices are comparable to others. I would recommend this shop to others.

Name: C****** R****
Date: 2018-04-20 12:27:42
Rating: 5
Comment: I just picked up my car from there yesterday and I couldnt be more pleased. The manager Eric made sure my car was taken care of & went way above and beyond to say the least. I will definitely be returning for future service & maintenance and have already recommended them to a few colleagues! Great job guys! Your hard work is greatly appreciated and I cannot thank you enough!

Name: j***** h*****
Date: 2018-03-31 10:15:04
Rating: 5
Comment: Eric and his crew did wonders for me. Im very thankful and lucky to have had them work on my truck. Excellent service and great quality work. Thank you again Eric!!! God bless you and keep up the good work!!!

Name: K*** W******
Date: 2018-03-12 13:44:28
Rating: 5
Comment: Muffler repair great, fast and affordable. Cant complain. But then i needed a new midshaft bearing and they told me its a hard part to find gonna need a whole new shaft for around 1000. But i found the bearing was available at any auto shop for about 50 bucks. Could and would have continued my service there but now i wont go back in fear of being upcharged...... update. Within 24 hours i get a call back from the district manager who was full of apologetic and super nice fixed the whole problem and thats the customer service I feel every business needs. Therefore I absolutely will continue my business here and again thank you very much for the return call! Great people.

Name: M** S
Date: 2018-02-12 18:16:00
Rating: 5
Comment: I came in for a couple of services and was told one of the services would be unnecessary. They could have easily have done it and made the money, instead they saved me money and now they have a customer going forward. Thats just smart business 101. I was very pleased and will return and recommend. Thanks.

Name: G*** K****
Date: 2018-02-09 13:01:26
Rating: 5
Comment: Update: 2/5/2018 -- these guys continue to do a great job!!! ERIC AND Chria are very professional and polite. I would highly recommend this place!!I have been going to Mr Muffler on Hall Road for several years. I find these folks to be very professional, dependable and fair on pricing. I would highly recommend this shop for car routine maintenance and most other repairs.

Name: G***** P
Date: 2017-08-24 14:06:25
Rating: 5
Comment: We had a completely great experience, people were very nice and helped us with exactly what we needed! Its great that they will help you out with whats going on with your car without charging so much before you decide what you need! Overall, Mr. Muffler Macomb is great!

Name: Z** D**
Date: 2017-08-07 20:57:03
Rating: 5
Comment: Great place for Auto repair, I have been greatly satisfied with the repairs they performed, great prices and professional services. Eric was a lot of help in diagnosis of the issues. Highly recommend it to anyone having car issues.

Name: M****
Date: 2017-07-22 12:30:41
Rating: 5
Comment: Fast, friendly service! Our new-to-us pickup is 13 years old and needed several repairs. Everything was taken care of within hours, and when another issue cropped up on our drive home, they got us back in immediately. Reasonable prices and staff you can trust!

Name: J**** K*******
Date: 2017-07-11 14:51:37
Rating: 5
Comment: I have come to Mr. Muffler several times for my oil change. The staff is always very pleasant. They always offer great service, in and out in less than 30 minutes!

Name: C******* W*****
Date: 2017-06-13 13:05:29
Rating: 5
Comment: The guys at Mr. Muffler are amazing! They are always so helpful, and I appreciate that they take the time to explain to me why I need something done, rather than just telling me I need it done. They also have never tried to upsell me on unnecessary products.

Name: J******* B******
Date: 2017-05-16 06:15:48
Rating: 5
Comment: Every time I have a problem with my car or just need a simple oil change, this is hands down the first and only place I will go. Its consistently the cheapest auto shop around and I have never had any kind of issue. Theyre honest and I trust them to work on my car. Ive been here numerous times and dont plan to go anywhere else.

Name: H***** M*****
Date: 2017-05-08 19:30:14
Rating: 5
Comment: I love going to Mr. Muffler in Macomb. It is the best deal in town and they always get me in and out in a reasonable amount of time. The staff has always been very welcoming and are sure to answer any questions I may have. I would defiantly recommend Mr. Muffler for reasonable and reliable services on your vehicle.

Name: J****** N*****
Date: 2017-04-17 22:13:56
Rating: 5
Comment: Dean really took care of our family car. It turned out to be a bigger job than anticipated and he was so friendly working with our warranty company and the rental car place! I highly recommend this shop. Always quality work and great customer service.

Name: J*** B*******
Date: 2017-04-13 14:07:45
Rating: 5
Comment: Dont know a lot about cars and was skeptical for looking for a repair shop when my check engine light came on. Thought I would give this place a shot due to the amount of good reviews. My expectation were greatly exceeded getting my car repair here. Great customer service, timely responses, and offered explanation as to how and why my repairs were needed. Was even given a free rental car and they honored a coupon I had that wasnt even for Mr. Muffler. Highly recommend this place.

Name: P**** B****
Date: 2017-04-05 17:14:21
Rating: 5
Comment: Ive been going to Mr. Muffler for over a year now and every experience Ive had with them has been great! They provide quick, cheap oil changes and have great customer service. I would definently recommend going here.

Name: M*** G*******
Date: 2017-03-18 15:19:09
Rating: 5
Comment: I have been to Mr. Muffler multiple times. The majority of times I dealt with John and my experience was always very positive. I was fortunate enough a few weeks ago and I went in for my normal oil change and struck up a conversation with Jerry (who was the owner but I did not know at the time) I can tell what a special and caring person Jerry was. I can see this in all the people who work there. I trust Mr. Muffler with all my cars and I even had my son take one of his friends Megan Ford Escape there and I paid for that oil change to because she is such a great person. Anyway God Bless a honest company like this and all who work there. The funny thing is I created a review a few months ago and it must have been a different web site. So two reviews with a company like this is by far a good idea. Keep up the great customer service and thank you Mike Garvonic & family

Name: A******** M****
Date: 2017-03-11 15:58:43
Rating: 5
Comment: Great service and standards. Kept me well informed throughout diagnosis and repair. They help you understand whats going on with your vehicle instead of trying BWB (baffle with bullsh*t) so you actually know whats needed. I highly recommend them to anyone.

Name: M*** C****
Date: 2017-02-11 18:37:57
Rating: 5
Comment: I brought my vehicle in this week for what I believed to be transmission problems. All the guys at the shop were honest, friendly and easy to talk to!! They gave me the best options of what could be done and saved me a lot of money!! Repairs were done quickly and efficiently. Ill continue to do business with this place for all my auto problems.

Name: B****** S**********
Date: 2017-02-09 17:21:37
Rating: 5
Comment: Took our Jeep Grand Cherokee there for service, for a cold thermostat. They were very efficient and friendly. Called me within 1 hr to give diagnosis and price for repair. Truck was repaired within 24 hrs and ready for pick up 8am next morning. Very happy with the fast and honest service. We will be back! Thank you! -AJ and Bethany Gomez

Name: G******** G****
Date: 2017-02-07 21:47:33
Rating: 5
Comment: A piece on my car broke on my lunch hour. Mr. Muffler was recommended to me by Gerber Glass and Collision after I had them look at it and determine it was safe to drive to repair. Dean and Tony were very friendly, took my car back and looked at it right away. More than the initial problem was discovered in the diagnostic phase, but when I explained to Dean that I didnt have the money to take care of all the repairs, he was very understanding. He prioritized the repairs for me on paper so I would know what needed taking care of first and called to have the part brought in so they could fix my stabilizer bar and make my car drive-able again. I was in and out in less than two hours and at a very reasonable price. I would definitely return in order to have those repairs or any others that I needed done. Great guys and great service!

Name: G*** L***
Date: 2017-01-30 21:35:48
Rating: 5
Comment: This is hands down the only place my boyfriend and I take our cars. Not only are they great mechanics but the prices are fantastic! Weve been there numerous times for things ranging from a simple oil change to that we-dont-know-whats-wrong situation and every time theyve exceeded out expectations.

Name: J* F********
Date: 2017-01-20 21:31:00
Rating: 5
Comment: I brought my 2011 Ford F-150 here after the dealership continued to tell me there wasnt anything wrong, even with an engine light on and rapid shaking. They were professional from the minute I walked through the doors. Prompt with finding the problem and prompt in repairing it!

Name: M*** N*****
Date: 2017-01-14 16:58:02
Rating: 5
Comment: Absolutely awesome Service! !!! John at the front desk actually took me to see my car in the back and showed me what was wrong with it, and I was also able to get financing, which was super helpful! Christian business that is so great at their job!!! Would recommend to anyone!!!

Name: C**** S*******
Date: 2017-01-04 21:56:30
Rating: 5
Comment: My experience with John, Ed & the rest of the guys at the Macomb location was outstanding. They were friendly, kind, polite & funny. It was a great pleasure doing business with them. I will definitely recomend them to all my friends & come back to them for all my car needs.

Name: M*** K******
Date: 2016-11-01 21:19:52
Rating: 5
Comment: John, the gentleman behind the counter, was very professional and courteous. I came in with issues I believed to be related to a previous auto repair. He told me that although the issue was new (unrelated to the previous repair) it should have been noticed/addressed. He ordered the necessary parts on the spot and had me fixed up and out the door in an hour. He charged me a fraction of what I would have paid elsewhere! I will continue to use this Mr Muffler for all my auto needs!

Name: s***** m*****
Date: 2016-10-31 11:04:30
Rating: 5
Comment: Such a great place to go whether its to get some serious work done on your muffler or just your oil changed, I highly recommend! (I go for everything) I am a medical student and new to the area, so it is so great to know that I am going somewhere that truly cares, is fair and not just trying to get my money! I go there and my boyfriend is there today and raving about how great it is, which is why I am finally making this post! Thank you so much Mr. Muffler!! We are loyal customers! P.S- John is amazing, takes to time to explain things and truly cares about his customers! It is really nice to be able to wait in a clean and friendly environment! Thanks again Mr. Muffler!!

Name: N*** S****
Date: 2016-10-05 01:37:43
Rating: 5
Comment: Great staff and service! its rare that you find someone who is honest about your safety in your car and cares about you more than making money off of you. I trust these guys more than any other shop and recommend them to anyone I know with car issues.

Name: A** M****
Date: 2016-09-23 18:12:43
Rating: 5
Comment: I have gone to Mr. Muffler for several years for any auto repairs and oil changes. The staff is always friendly and very knowledgeable. They are always honest and very loyal to all the customers. I would highly recommend Mr. Muffler to anyone.

Name: B**** G*****
Date: 2016-09-10 17:40:05
Rating: 5
Comment: I went to Mr Muffler today for routine maintenance on one of the family cars. Ive been going to this location for more than ten years and have never been dissappointed. The overall service is great and the technicians very helpful!

Name: K**** V************
Date: 2016-08-01 11:33:27
Rating: 5
Comment: They took me right away on a Friday, where other places could not see me until Tuesday. I appreciate there honesty and thoroughness. Phil was very helpful, especially when I possibly needed a ride home. I had no mechanic to go to on this side of town, but now I do and will recommend them to any one who needs one. There pricing was very good too.

Name: J****** S*****
Date: 2016-06-30 18:47:57
Rating: 5
Comment: I always go here for my oil changes and any other maintenance work I need. Phil is super nice and helpful. They are trust worthy, do quality work, and are fast. I would defintely recommend going here.

Name: M**** O****
Date: 2016-05-18 15:41:40
Rating: 5
Comment: Breaks, battery, whatever the issue is Ill always come and see Jason over at Mr. Muffler. Been coming here since I was 16 with my first car a 96 Jetta. Good honest and proper guys here. Always fair priced, always pleasent. Very rare to see an auto guy actually care and not want to screw you over. These guys are good ones.

Name: S***** C****
Date: 2016-05-13 22:58:07
Rating: 5
Comment: Great place A+++ service and staff. Broke down on the way home from Port Huron, barely crawled into this places lot at 330 in the afternoon on a Friday. Phil was very friendly and efficient. The had the part delivered and ready to roll and we were on the road at 5. Helped us out in a severe pinch and we werent overcharged. Thank you guys so much for all of your help!!!

Name: C**** T*****
Date: 2016-03-31 14:16:22
Rating: 5
Comment: I decided to go here because of all the positive reviews. They were definitely right. These guys are not only efficient, their prices are fair, and they keep you involved and educated throughout the entire process. I will definitely use them again. Try them out, you wont regret it.

Name: V**** L
Date: 2016-03-28 22:35:32
Rating: 5
Comment: My car is ten years old. I trust the great people to keep my car in great shape to keep going for a long time. Very fair pricing. Great service with a smile. Appointments are kept. I recommend this great place.

Name: H**** T****
Date: 2016-03-07 21:46:33
Rating: 5
Comment: Phil and the crew are honest and fair and a pleasure to work with. They work with you and do a great job, even with some of the challenges that Ive presented to them with my older vehicles! You wont go wrong having your auto repair work done here!

Name: J****** C******
Date: 2016-03-01 18:01:12
Rating: 5
Comment: Wow, just wow, the level of service that Phil and his crew provide is absolutely amazing!! Dropped my car off and it was promptly repaired and at the best price I could find. If you like to do business in the OLD SCHOOL fashion these guys are very reliable depable and honest. A+

Name: N**** M*****
Date: 2016-01-26 20:59:25
Rating: 5
Comment: Hard to believe that my dealership as well as Bell Tire would recommend a customer go to another shop, but they did. We were referred to Kozaks Mr. Muffler. Phil was very professional and answered all of our questions upfront. Jeff is the welder that worked on our Jeep and let me tell you, he went out of his way to explain what or how our unique fix could be done. He offered his opinion If it was my vehicle, I would do this............ Very professional and we were more than pleased with the results! If you need any muffler or other auto repair work done, I highly recommend this group. And for an even bigger benefit, they have three locations. Van Dyke in Sterling Heights, this Hall Road Macomb location, and one in Warren. Thanks again Phil and Jeff, I cannot thank you enough!!!Matt and Nancy

Name: M***** M***
Date: 2016-01-08 20:06:35
Rating: 5
Comment: Honest, hardworking employees who take care of you! Thanks for helping people to fix their cars! If something is wrong, these guys will fix it, and if you dont need something, they will tell you! Who knows a car repair shop that does that? Love them!

Name: S***** M*****
Date: 2015-12-02 16:12:40
Rating: 5
Comment: Had them do a mid pipe and cat back exhaust on my mustang, they did a great job and the customer service was excellent. Always quick, friendly and thorough.

Name: k**** w
Date: 2015-08-19 17:16:47
Rating: 5
Comment: Update: I was contacted by owner and they fixed my radio and went out of their way to make things right. Also apologized for overcharging labor and worked with me on that. I will be returning.I have been very happy with this business until yesterday. They had to do some warranty work and charged me 50% more for labor than when I was there 2 yrs ago & $33. more than a competitors quote for the labor. He tried to tell me it wasnt covered until I produced the original receipt that stated the part had a lifetime warranty. Then when I left my radio doesnt work. I didnt go back. They would probably charge me to fix it. Not happy.

Name: M****** B*****
Date: 2015-07-11 14:36:56
Rating: 5
Comment: This location just wanted to sell me parts for my exhaust instead of just fixing or replacing a pipe i asked about. The person behind the counter was very vague about times and repairs not a good practice in my mine. avoide this place at all costs they only want your money and will sell you parts you dont need.Update, After a call from the owner (Jason) and some good feedback on both sides clearing up some misunderstandings, he took care of my exhaust and turned my experience around I now definitely would recommend this shop over others.

Name: J*** G*****
Date: 2014-02-06 23:54:57
Rating: 5
Comment: I personally have nothing but great things to say about this place.Jerry was great he did not blow smoke up my ass or try to sell me stuff I did not need.He gave me a couple options on how I could fix my car.Plus I was watching and listing to how he dealt with other customers.Very professinal and he even honored a coupon from another place.The guy was lost and came to there by accident.Jerry took care of him for the same price as the other place.Plus the staff was all around great and I will be driving there from port huron to get all my work I need done on my car.Thanks again guys for everything

Name: J******* S*****
Date: 2013-12-21 14:14:20
Rating: 5
Comment: We have been there a few times now and they are VERY honest and well priced. When I take my car in for an oil change I do NOT have them telling me 5 things that need to be replaced ASAP. I also had taken my tire for a patch at a tire store and they told me 3 I needed to get my shocks and struts replaced within the next month...that was around $900. I took it to Mr Muffler for an oil change and asked them to check out my shocks and struts and told me, according to the manual one of them needed to be replaced, but by looking at them they would definitely last quite a while longer. They definitely have our business now.

Name: D**
Date: 2013-11-22 19:13:24
Rating: 5
Comment: I had Mr. Muffler on Hall Rd. check out my loud exhaust system.They quickly found that I needed a new muffler. Within a half hour,I had a new muffler and I was out the door at a very fair price.Tim and the staff were professional, courteous, and efficient.They are a full service garage, and I plan on using them in the future.

Name: S*** T****
Date: 2013-11-09 14:18:10
Rating: 5
Comment: Ive been going to Mr. Muffler for a few years now.Their price and the quality of their service is what attracted me there.I return there anytime I need to get anything done. Their labor is fairly priced and the quality of their work exceeds the industrys standard. What I like about the shop is the personalized service you receive, their honesty and their high quality standards.They will tell you if they cant get a job done OR if they think someone else could do a better job. For a transmission issue on a previous car they sent me to Leonards Transmission in Roseville. That guy turned out to be the god of transmissions.Ive never went there for tires so I cant give a review on that.Truthfully, it is common sense to bring your car to a tire place for tires.Ive had them install new brakes, install a new fuel pump, put in new plugs and ignition coils.I will definitely have them install new struts and shocks that are due next year.Theyre doing a great job and Ive recommended them to my friends, 3 of which are now going there! My family is now exclusively going to Mr. Muffler.An added bonus: When I was looking to buy a new (used) car, Mr. Muffler inspected about 8-12 vehicles for me FOR FREE until I settled and bought my Saab.They didnt complain once, they were happy to help me pick the right car and Im very grateful for that. How many places do you know that would offer this type of service?They inspected a good 4-5 vehicles for my GF as well before a G6 came out clean and we purchased it. We havent had a single problem with both of our vehicles and we continue to bring both vehicles to Mr. Muffler for our services.These guys are very competent, I would trust them with any type of repair because if they cant do it, theyll know who can do it and theyll send you to the best!!!I wish I could give 10 stars!!!

Name: J**** B*****
Date: 2012-08-15 16:13:31
Rating: 5
Comment: Ive been using Mr. Mufflers services now for more than 11 years. They are honest, hard working and do a great job. If there is something you need that they cant do, theyll let you know up front and, will try to point you toward someone who can. Besides doing good work, the owner Jerry Kozak is a man of INTEGRITY. He will not allow any who work for him to cheat his customers. I recommend Mr. Muffler to any and all!!