Kirks Auto - Livonia

category: Auto repair shop, Air conditioning repair service, Auto electrical service, Brake shop, Car repair and maintenance service, Mechanic, Oil change service, Tire shop, Transmission shop, Truck repair shop
address: 31390 Plymouth Rd, Livonia, MI 48150, United States
Phone: +1 734-402-8722
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM

rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: J**** M******
Date: 2024-02-15 17:10:10
Rating: 5
Comment: Pretty good place, little high on parts but overall very good

Name: m*** m****
Date: 2024-02-03 00:05:52
Rating: 5
Comment: My car suddenly quit. The car has low mileage and I’ve never had any issues with it.Anyway the dealer couldn’t even look at it for 4 or 5 days. I called Kirks and they said they’d have it done in 2 days.I thought the repair was well done and at a very reasonable price. And I don’t think anything was done that I didn’t need.I thought Paul (whom I talked to) was thoughtful and professional.I’ll recommend Kirks to my friends.

Name: S**** R******
Date: 2024-02-01 15:15:21
Rating: 5
Comment: They took my car promptly at my scheduled service time, completed the work and explained every item on the billing. Paul also showed me a few things on my vehicle that I was unaware of, which were completely separate from the work performed.I highly recommend Kirk’s to all of my friends, and anyone else that wants honest, knowledgeable staff, and great work done at a fair price.
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Name: J*** T****
Date: 2024-02-01 14:54:01
Rating: 5
Comment: Awesome work, trustworthy business. Would recommend to anyone!

Name: M****** S*****
Date: 2024-01-28 18:13:45
Rating: 5
Comment: I am very happy with the staff and service at Kirks. I have recommended them to family and friends.

Name: r**********
Date: 2024-01-26 22:25:17
Rating: 5
Comment: Kirks Auto is awesome. I have total trust and confidence in their ability to handle whatevere I need quickly and efficiently. They are very fair with their pricing and Paul is amazing!! Totally recommend them without and doubt or hesitation.

Name: K** C*******
Date: 2024-01-25 16:09:13
Rating: 5
Comment: Paul and the crew are very helpful and knowledgeable about the vehicles that they work on. Ive been a customer of Kirks for a long time and they have been able to get everything Ive needed done. Very quick service always at a reasonable price.

Name: L**** C******
Date: 2024-01-25 14:28:18
Rating: 5
Comment: Always does such a great job !

Name: B***** F*****
Date: 2024-01-25 14:26:50
Rating: 5
Comment: Kirk’s Auto Care is friendly and knowledgeable. Being a young woman who comes by herself, I always feel like I’m getting a fair price and informed with the proper information. Kirk’s gives you a choice on the work you want done and lets you know the severity of each problem. I recommend them to all my friends and family.

Name: S******** H********
Date: 2024-01-19 01:07:49
Rating: 5
Comment: The employees were super helpful and my car is once again running great!

Name: H*** M**
Date: 2023-12-29 02:39:09
Rating: 5
Comment: Excellent HONEST mechanical repair shop. Courtesy staff, also has the best repair info Ive seen in a long time. Text all of your cars info along with the estimate before they begin the work.

Name: D**** Z***
Date: 2023-12-13 21:21:39
Rating: 5
Comment: Very fair and professional repair facility. Havent let my family down yet and have used their service several times now.

Name: I** D
Date: 2023-12-06 23:57:23
Rating: 5
Comment: Awesome experience, great customer service from Paul. These guys, hands down, are the best in the area. My family and I always have excellent experiences and leave feeling confident. The last time my wifes car broke done they gave here a loaner until we could get everything squared away. Id highly recommend this shop.

Name: P*** C*****
Date: 2023-11-14 15:58:39
Rating: 5
Comment: Aaron and the team @ Kirks knocked it out of the park again! This time, taking care of my wifes tires and brakes. These guys do a great job and take care of their customer. I will take my cars back to them every single time!

Name: G****** A********
Date: 2023-11-07 02:17:24
Rating: 5
Comment: This shop is as professional as you can get.I have taken multiple cars here. All repaired properly and on time. They are not cheap but you get what you pay for

Name: L*** C*******
Date: 2023-10-30 17:52:37
Rating: 5
Comment: Kirk’s Auto was a great place to take my fathers car to get repaired, Fast and friendly service

Name: C****** H*****
Date: 2023-10-23 17:20:23
Rating: 5
Comment: Kirks is the most professional, organized and clean auto repair facility that I have ever experienced. They are serviced 3 of my vehicles and they always do an outstanding job! I will continue to refer family and friends!

Name: K**** B****
Date: 2023-10-22 18:22:55
Rating: 5
Comment: Friendly and professional. I highly recommend them. Will definitely use them whenever needed.

Name: T****** L******
Date: 2023-10-22 17:41:42
Rating: 5
Comment: Paul and his team were absolutely incredible. I can’t thank them enough for getting my vehicle in. The dealership had a 3 week wait to even look at my car, no other shop would touch my car because it a Volvo but Paul and his team took my car in, looked at it in a reasonable amount of time, fixed it at a very fair price and if that wasn’t enough they were above and beyond, my head liner was falling and I was having trouble fixing it so they fixed that for me! It was a pleasant surprise! I’ll definitely be returning! I highly recommend them to anyone looking for an excellent experience!

Name: K******* V*****
Date: 2023-10-17 16:26:42
Rating: 5

Name: A*** I******
Date: 2023-10-11 19:24:13
Rating: 5
Comment: Paul and Aaron explained everything. Honest with findings and pricing. They have been in our area for many years. Good local business.

Name: J***** L* G***
Date: 2023-09-30 16:20:48
Rating: 5
Comment: Paul is super friendly and just an all around great guy. The mechanics do great work!

Name: P***** S*******
Date: 2023-09-19 20:35:30
Rating: 5
Comment: First time taking my car to somewhere other than the dealership, and I had a great service experience! Aaron, my Service Advisor, walked me through the whole process and I ended up spending half what the dealership quoted for the same job. Plus, they stand behind their work with an unheard of 3 year warranty! Do yourself a favor and give them a call next time you need something done to your car!

Name: W*** R***
Date: 2023-09-03 17:38:23
Rating: 5
Comment: Manager Paul was friendly and professional. Work was done same day. Wow!

Name: B**** S******
Date: 2023-08-01 19:01:34
Rating: 5
Comment: Guys at Kirks always take care of me. Always quick/responsive and job well done. I recommend them and will go back myself.

Name: J*** N*****
Date: 2023-07-31 18:31:44
Rating: 5
Comment: They did a great job. Called me right away with the estimate, and had the work done faster than I expected and at a reasonable price.

Name: J*** F* G*****
Date: 2023-07-25 18:39:08
Rating: 5
Comment: Had 2008 Saturn Aura that would not start and a U0100 code, calling out lost communication with ECM. Had the car towed to Feldman Chevrolet Livonia. They told me $179 to diagnose the car, I said yes. I received a call from them that the ECM needed to be replaced, +$1350 to do the job. Needed to order the part, so would take an extra day or so. I approved it.They called a couple of days later to tell me they replaced the ECM and the car was running, but the check engine light was still on. They wanted another $179 diagnostic fee to check that out. I asked if they had test driven the car and it ran ok and they said yes. Feeling like I was getting screwed with two diagnosis fees, I said I would take the car as is.I brought it home to diagnose myself. Had a P0315 code which is that the crank shaft position needed to be relearned. After researching that, I determined that, I could replace the crank shaft sensor if needed, but I did not have the tool necessary to force a relearn, so I took the car to another shop (Kirks Auto) for repair. They reported that the relearn for the crankshaft positioning had not been done after the ECM replacement and took a total of 5 minutes. They fixed it and returned it to me with no charge.I would not recommend Feldman to anyone and will use Kirks Auto as my primary go to from now on!

Name: A**** K*****
Date: 2023-07-09 21:47:21
Rating: 5
Comment: Ive been using kirks for my vehicles since I moved yo michigan almost three years now. I wont take my vehicle anywhere else, even though i moved farther from them. They have been honest, fair and fast.

Name: H***** W*****
Date: 2023-06-23 15:48:01
Rating: 5
Comment: Took my Cruz in for repair last week. There was an issue with my stabilizers and parts were ordered. There were several delays in the shipping, but i was kept in contact daily about the status.Once the part was delivered, the repair was done very quickly and i was able to pick my car up right away.Jeff and Paul were very professional and friendly.

Name: M*** N******
Date: 2023-06-18 20:39:32
Rating: 5
Comment: Kirks is great to deal with. Paul the manager is very nice and help full

Name: E**** S***
Date: 2023-06-13 19:02:18
Rating: 5
Comment: They did a break job on my2008 ford taurus in 1 day ,thanks i needed the car for work the next day. good job, i reckamend ,kirks

Name: D**** D** J******
Date: 2023-05-17 05:09:17
Rating: 5
Comment: Guys were very knowledgeable they took very good care of me Id recommend them to anyone and I will use this repair shop again for any repair

Name: A******* S******
Date: 2023-04-13 17:16:20
Rating: 5
Comment: Very happy with the service we received from Kirk’s Auto. We dropped off my van after hours and before 9:30 am the following morning we had received a phone call with an estimate and then my van was done and ready for pickup before noon. They replaced my rear brake pads and rotors and also fixed a leaking tire that we mentioned and as well as flushed my power steering fluid which they recommended (but also did not push us to do, just told us it would need to be done soon). When I picked my car up, Paul was very busy manning the phones but got to me quickly and had me out the door and back in my van. in just a few minutes all while having a friendly attitude. The price also seemed reasonable as compared to other area shops that we have used. Kirk’s has earned our business and we will definitely be back for any automotive needs.

Name: A**** D*******
Date: 2023-03-06 15:27:14
Rating: 5
Comment: I have been coming to Kirks Service for 30 years and I will absolutely not go any where else. They are courteous and very conscientious in regards to mechanic work on my Beetle. They have worked on my Jeeps, Hondas, Cadillacs, Jaguars, and now my Beetle. I highly recommend them!

Name: J** P*****
Date: 2023-03-01 01:54:47
Rating: 5
Comment: Very reliable , I had to bring my car back after previous work and they diagnosed it and changed the oil free of charge!

Name: M***** A**************
Date: 2023-02-09 16:39:08
Rating: 5
Comment: Always a great experience! They are pleasant and honest and, as a woman, I feel I can trust what they tell me, which is a big deal. They are also never condescending when speaking to me, which I highly appreciate. I had my oil changed with them recently and when I said I would be waiting they pulled my car right into a bay and got me out of there in about a half an hour. My fiancé has also gotten a loaner car from them before and had a great experience.

Name: J**** W*********
Date: 2023-01-29 20:39:54
Rating: 5
Comment: These guys rock, Paul and his team are definitely adding a game changer to mechanics by showing professionalism, promptness, neatness, and by being every responsive. They also pay close attention to detail, they wont fail you. dont doubt this team will do you wrong.

Name: D***** B******
Date: 2023-01-27 14:03:59
Rating: 5
Comment: Kirks is the only place Ill take my car. My mechanic nate quickly diagnosed the strange sound my car was making as well as finding another issue which could have led to a major mechanical failure. An extremely trustworthy and professional shop. Thanks for the great service.

Name: a*****
Date: 2023-01-27 13:09:20
Rating: 5
Comment: They really were a big help getting the sling fixed by the tire so nothing major would occur done the line. Really nice, negotiated a fair price and great work. It’s nice to have trustworthy mechanics shop.

Name: B***** B****
Date: 2023-01-26 21:22:44
Rating: 5
Comment: I was referred to Kirks about ten years ago and have never had a bad experience. Their customer service has always been amazing, from the service desk...James and Paul, to the techs working on the vehicle. I have and will continue referring neighbors, friends,and family to Kirks.

Name: R**** G*******
Date: 2023-01-25 14:45:39
Rating: 5
Comment: My wife and I have been using kirks since we moved to Michigan 3 years ago and even though we have moved farther from their location, we will never not use them for our vehicle maintenance. They have impecable service, are honest, dependable and they put the customers needs at the forefront. I will always recommend them to everyone we know.

Name: N**** M*****
Date: 2023-01-19 22:43:36
Rating: 5
Comment: I Love this place! The work is excellent. The staff is friendly and helpful. A bit challenging to get and out of but easy to find. I will always come here.

Name: c** m
Date: 2023-01-13 01:43:24
Rating: 5
Comment: I enjoyed the atmosphere and workers. good customer service, and communication about repairs and timing. reasonable prices and fast for a last minute service! and they provided me a ride to and from when dropping my car off which was so helpful.

Name: C******** R******
Date: 2022-12-23 21:23:05
Rating: 5
Comment: These guys had an amazing price, were kind and considerate, were able to get everything done quickly and professionally done. I am so pleased with the job that they’ve done. And looking forward to using them again in the future. Thanks guys! Very nice to find a reliable and honest new mechanic.

Name: M****** T*****
Date: 2022-12-16 18:24:59
Rating: 5
Comment: I recently went to Kirks for the first time. They changed my oil and things went smoothly as expected. Upon finishing, I was notified that my front struts needed replacing sooner rather than later. So, I asked them if they had the parts to do it and they said yes. I asked if it could be done in a single day if I come in the following Thursday or Friday. They said yes. So, I showed up the following Friday at 8am and had my ride follow me to take me back home...only to find out that they didnt have the parts on site so they couldnt do it that day. Naturally, I was frustrated because it took some work for me to set up a ride and get the time off to have this done. The guy at the desk eventually apologized before I left, but I felt a bit undervalued as a customer nonetheless. I have a wife, a two year-old, and a two-month old (both kids were sick with the flu at the time too). Im in grad school for anesthesia, not allowed to work or get paid during the three-year program, and I am required to required to drive all over the metro area to work long hours in the operating room. I dont get free days. No complaints about it, as all this is my responsibility and choice. However, Im clearly a busy guy and I value my time and resources. All things considered, I scheduled to have my struts done the next week with them, as the original guy (on my oil change day) who helped me, gave me great customer service (aside from whatever miscommunication that followed). Everyone makes mistakes, right? So I had them change my struts the following week. Turns out they fixed my struts in a timely manner, with no upselling at the counter. Im still rating 5 stars, because in the end things worked out well and I truly appreciate the $20 off on the bill for leaving a Google review. I think Kirks is going to be my new place for auto needs. I highly value integrity and honesty and so far, while not perfect, these guys give me good vibes.My takeaway: Everyone makes mistakes sometimes, but Kirks genuinely seems like a good auto repair place and I plan to give them my business in the future.

Name: C********** P*****
Date: 2022-12-09 20:31:21
Rating: 5
Comment: Kirk’s provides fast and friendly service for a fair price. Clean and comfortable waiting room. Always a good experience.

Name: C****** S******
Date: 2022-12-07 20:13:21
Rating: 5
Comment: This is the BEST auto repair in town ! Was in a hurry to have brakes replaced and they were done in less than an hour - start to finish ! Nathan was the ROCKSTAR mechanic and James took care of customer service - I have to say the BEST experience Ive ever had for car repair ! Would give them 10 stars if possible! Colleen

Name: K**** S******
Date: 2022-12-02 15:17:22
Rating: 5
Comment: Fast, friendly, and thorough. I love the email estimate and detailed review of the items on my vehicle that needed immediate attention, and others that were recommended maintenance. Will definitely be back.

Name: E*** K
Date: 2022-11-21 02:37:06
Rating: 5
Comment: Best mechanics in town in my opinion, they diagnosed the problem and called me each time to see if it was what I wanted to have done. I would recommend Kirks to everyone.

Name: B*** M******
Date: 2022-11-04 14:15:09
Rating: 5
Comment: I moved to this area in May of 2019. Kirks was recommended to me by a friend for some car troubles I had been experiencing. EVERY time i have gone to Kirks for service, it has been EXCEPTIONAL. In a day and time when everything is moving so fast-they slow it down for you, they explain things clearly...there is never an UP CHARGE for something you didnt expect, they go the extra mile for you and their prices for any repair work i have had done has been the BEST DEAL AROUND!! Paul is excellent at keeping things simple when you are stressed about your car repairs etc and i cant thank the crew at Kirks enough for always taking good care of me!

Name: M** V**** 6*
Date: 2022-10-31 13:38:14
Rating: 5
Comment: Been a loyal customer for 5 even through new Management Kirks still keeping up with the professionalism & courtesy. Paul tries to give me the best discounts possible to keep my bottom line affordable always appreciated thanks Paul!👍🏾👍🏾

Name: T***** C*****
Date: 2022-10-20 19:41:29
Rating: 5
Comment: Paul is awesome as a consultant....fair prices for great work!

Name: D****
Date: 2022-09-22 04:22:21
Rating: 5
Comment: Repeat customer wont go any where else. Took my car in for a brake concern and they got it all fixed up and back on the road in a timely matter. Now I see why they have a full parking lot all time time. Good Quality work.

Name: S*****
Date: 2022-09-22 03:59:23
Rating: 5
Comment: This place is great and did a awesome job on doing a full motor replacement. Would recommend to all my friends and family, and even people I dont know.

Name: A***** G****
Date: 2022-08-19 17:31:38
Rating: 5
Comment: Super friendly shop, I trust the team here to take care of me and my jeep

Name: s**** r*********
Date: 2022-08-19 12:43:01
Rating: 4
Comment: Very Thankful Josh from Kirks called to clarify there was a 3rd part included in the quote I had received . Unfortunately, it did not show up on my printout. My family will continue to use Kirks. Good lesson learned for me to ask for details .

Name: A****** D******
Date: 2022-08-18 13:55:54
Rating: 5
Comment: Kirk’s has always done a good job with our vehicles. They are always busy so make an appointment.

Name: J* M*****
Date: 2022-08-17 00:27:35
Rating: 5
Comment: We are Champion Driving School Livonia, MI and had a problem with one of our training cars. Needed it fixed asap as students were scheduled for lessons the next day. Kirks had us back in business in time for the drives with no need for cancellations. Good people work there! :-)

Name: R***** S******
Date: 2022-08-15 14:05:43
Rating: 5
Comment: I have been using Kirk’s for a number of years now to help maintain my 3 vehicles. They have always completed the work as promised, on time and at a reasonable price. I will continue to use them in the future.

Name: J**** H*******
Date: 2022-08-11 21:47:02
Rating: 5
Comment: I use Kirks for all my auto repair needs. I have been using their services since 2015 and have never been disappointed. They are professional, thorough, courteous and friendly. They always explain the situation offering solutions. If something can wait they inform me of that also. They are always fairly priced. Highly recommended.

Name: R***** P***
Date: 2022-08-09 16:51:39
Rating: 5
Comment: I really appreciated the fast and friendly service my wife received at the 8 mile location! We were able to get an appointment for an oil change within a day of calling them, as well as being treated respectfully and appreciative for bringing our business to them! I would definitely recommend and use this business again👏👏

Name: M*** M*****
Date: 2022-08-08 19:02:47
Rating: 5
Comment: Another excellent experience at Kirk’s Auto Care. They diagnosed and repaired my brakes in less than a day with no appointment. The service was excellent, and everyone I spoke to was kind and respectful (shoutout to Paul and Justin). On top of that, they gave me two discounts (make sure you check the whiteboard in their office for deals!). Thanks again to the good people at Kirk’s Auto Care in Livonia.

Name: M***** A*
Date: 2022-08-05 10:50:00
Rating: 5
Comment: Great place for auto care. Joe went above and beyond to assist me. I will be back for services in the future.

Name: L*** F*****
Date: 2022-08-04 20:28:06
Rating: 5
Comment: They are were able to get us in right away and were very professional and thorough. Great communication too..

Name: b** s******
Date: 2022-08-03 16:40:07
Rating: 5
Comment: Nothing like a 5 star oil change. And Diesel mechanics on duty appointment the same day in and out and welcomed with open arms. ⭐️⭐️⭐️⭐️⭐️

Name: F**** N******
Date: 2022-07-29 21:03:16
Rating: 5
Comment: I was referred to Kirks auto care by one of my colleagues. They got my car in while they were really busy and did the diagnosis and repair all the same day. I initially took the car to the dealership and they had quoted me for twice as much money. Highly recommend it

Name: S**** M*****
Date: 2022-07-28 18:45:42
Rating: 5
Comment: Came to Kirks after having another local oil change shop completely strip a oil drain plug on the previous visit. When I went there today for another oil change, they said they could not remove it and I’d have to go to a full service auto repair location to have it removed. Immediately came to Kirks, where they dropped everything and went to work, getting the plug removed, and the oil changed.Always a great experience the few times I have been here, and will always recommend Kirks.

Name: A*** S****
Date: 2022-07-28 17:45:37
Rating: 5
Comment: Josh and the team here are awesome. They always shoot you straight with what is needed or could be done later. Great communication and very friendly employees!

Name: a***** b****
Date: 2022-07-25 16:26:06
Rating: 5
Comment: I have come here many times, they are kind to women and that’s been hard to find! I don’t take my car anywhere else!

Name: J******* T***** (********
Date: 2022-07-22 12:29:47
Rating: 5
Comment: Cool bunch tells you exactly whats wrong theres no bs like other places friendly staff quality work id give a 10 if i could

Name: B******* W***
Date: 2022-07-21 17:11:56
Rating: 5
Comment: These guys are great. I hit a muffler on my way home from work and they got my car looked at fast and we’re super helpful. Honest, trustworthy and friendly- I will be back!

Name: J*** P******
Date: 2022-06-23 21:34:17
Rating: 5
Comment: Ive been here several times for car maintenance and oil changes. They always go above and beyond in everything they have done for my car. I will continue to utilize their car care services.

Name: R****** F*****
Date: 2022-06-07 22:37:20
Rating: 5
Comment: We have been using Kirks Auto Care for years and have been pleased with their work and prices.We have used them to repair several of our cars and have never had an issue with the worked they performed.Recently we took one of our vehicles in for brake work. Despite having a lot full of cars they fit us in and got the job done. In addition, they honored a military discount coupon, even though I did not present it when I brought in the car.

Name: B*** C******
Date: 2022-01-11 16:39:45
Rating: 5
Comment: Everyone I dealt with at Kirks was very helpful and quick. They even followed up multiple times to ensure my car was running well after they worked on it.

Name: J*****
Date: 2022-01-09 01:45:48
Rating: 5
Comment: This is a great, honest business to take your car to. The staff is nice and helpful. Good place for repairs.

Name: L******* J******
Date: 2021-12-30 10:48:43
Rating: 5
Comment: They are awesome . Once again came to my rescue right before closing..keep you rolling while your baby is being worked on.. if funds are are tight they also provide options for you..Jackie and crew . Yes I have favorites.. Great place to be part of..

Name: E******** H****
Date: 2021-09-11 17:40:56
Rating: 5
Comment: Id like to start by saying, Jaclyn (the receptionist) was absolutely wonderful!! She was kind, understanding, patient and kept me informed the whole time my vehicle was in the shop!! These guys not only care about what theyre doing but more importantly they care about their customers! They went above and beyond to help me get the best price to fix my vehicle! The mechanic that work on my vehicle even took the time to help me understand what was going on as well as give me other possible options that may of meant me having to fix the issue myself! The fact that they are willing to do that just proves they are more committed to the customers best interests. That meant a lot to me because not a lot of auto repair companies would do that for their customers!! I will definitely use them again in the future! I would gladly recommend Kirks Auto Care to anyone!! Thanks Guys for being awesome!!! 🤩

Name: Q**** V*
Date: 2021-08-18 23:29:22
Rating: 5
Comment: Kirks Auto team helped me with an extremely odd electrical issue. Team worked with me on it as there are so many constraints at the moment due to COVID 19 and supplies. We worked out a solution and although it took longer than we has anticipated the team was great the entire time and got my car up and running again.

Name: I*** M***
Date: 2021-08-16 14:28:47
Rating: 5
Comment: Always polite and responsive. Fairly priced and coupons come in the mail regularly. Clean lobby and my car always comes back in the same state of cleanliness.

Name: J**** S*******
Date: 2021-08-10 12:26:19
Rating: 5
Comment: They were thorough, easy to work with, thoughtful about spending my money, and their prices were reasonable. Our go-to shop of 20 years just changed hands so we were very happy to find Kirks on the recommendation of a friend.

Name: C***** P********
Date: 2021-08-05 13:28:44
Rating: 5
Comment: I recently took our 2012 F-150 super cab 4x2 in for repair for a drive-line clunk (which I thought was u-joint wear). Instead, the u-joints were in great shape, but they discovered a TSB for a slip-yoke lubrication. It was a less expensive repair, and it fixed the issue! They are a great shop, and very prompt and friendly. We took our truck to Kirks also for brakes and a tune up, and they were also reasonable and prompt! Five stars!

Name: M****** G*****
Date: 2021-07-08 16:47:12
Rating: 5
Comment: Wonderful, friendly my case, i wasnt sure if it was a power steering fluid leak or a transmission fluid leak, they very quickly found that it was the power steering fluid line that had become rusted and was leaking slowly. They are going to try to patch it first, to save me some money, which I respect. Will be strongly recommending everyone I know to use the repair shop, and am quickly becoming a life long customer

Name: V****
Date: 2021-06-09 17:29:46
Rating: 5
Comment: Called at 1:00 in need of a tire repair, by 1:23 I’m back on the road. Honesty, integrity, great customer service and a more than fair price. In today’s world Kirks Auto Repair is the equivalent of a yeti sighting. Take your car here if you’re in need of their services.

Name: A****** E******
Date: 2021-05-13 20:01:48
Rating: 4
Comment: We have used them on more than one occasion and always had great, friendly service. Would highly recommend them for your car repairs.

Name: J**** C*******
Date: 2021-04-08 16:17:46
Rating: 5
Comment: Thorough inspection with repair of all issues done in a timely manner. Great service, both customer representative at the front desk, and mechanical! I will continue to use Livonia Kirks Auto Care and will recommend to friends and family.

Name: A******* T*****
Date: 2021-04-06 17:07:44
Rating: 5
Comment: From the setting up the appointment to the completion of the job. Oil pressure sensor the service was great.This is now the service provider for my Jeep Renegade....thx you Chris

Name: B****** R****
Date: 2021-03-25 00:19:23
Rating: 5
Comment: Hands down best auto shop in the area. Staff is honest and helpful. Rates are accurate and competitive with other local shops, while the attention to detail and emphasis on customer service is well above other shops. Chris and Jacqueline are wonderful to work with. Anthony is pretty fantastic as well. I wont go anywhere else for automotive work.

Name: D**** L******
Date: 2021-02-22 14:58:59
Rating: 5
Comment: Fantastic Service, from when I first brought my vehicle in to when it was returned. Everything was clearly explained and communicated during the entire process. I will alway choose Kirk’s for future maintenance.

Name: D***** S*****
Date: 2021-02-08 21:23:11
Rating: 5
Comment: Took my 2015 Chevy Silverado in for a diagnostic to determine cause of random misfire issues I’ve been having (after taking truck to 2 different other mechanics including dealership who couldn’t determine or resolve issue). The tech was very knowledgeable, and was able to resolve issue quickly performing a manual intake valve cleaning to remove all the excessive carbon buildup. They also performed an induction service. My truck runs like new. The price was very fair & affordable. The staff was professional, and friendly. I would highly recommend using them. Great experience

Name: J***** D**
Date: 2021-02-02 04:11:54
Rating: 5
Comment: I had a dead battery and they got a tow truck to me quickly,, brought my car in for testing and found the problem and fixed it all within 5 hours. This was a great experience, they were very quick and helpful!I highly recommend Kirks Auto Care! Thank you guys!

Name: A***** K***
Date: 2021-01-22 16:58:14
Rating: 5
Comment: I cannot say enough good things about Kirks Auto Care in Livonia. What a wonderful experience from the start! They were friendly, informed me of all costs before doing any work. They even walked me through all the work needed, showing me onsite what and why the work was necessary. On top of that, they even showed me what didn’t need done that the dealership was trying to tell me I needed!!! Professional, honest, and great work! I will definitely be back next time my car needs any work done. Thank you Kirks Auto Care!

Name: C Q
Date: 2021-01-20 15:39:21
Rating: 5
Comment: I called in the morning and they were able to work on my truck that same day. When I arrived everyone was very polite and interacting with customers (you don’t see that much these days) they said it would take one hour and it was actually done much quicker. Definitely recommending to friends and family!

Name: R****** S******
Date: 2021-01-18 14:42:20
Rating: 5
Comment: Everyone was really nice and professional. My repairs were done much quicker than I thought. Price was pretty reasonable also. Chris and Nate were awesome!

Name: M*** P*****
Date: 2021-01-14 14:29:42
Rating: 5
Comment: I had an exhaust manifold leak due to a broken manifold stud and anticipated a very high repair cost. Kirk’s took care of it quickly, efficiently and at an affordable cost. I highly recommend them and will use them again.

Name: V******* T******
Date: 2021-01-13 23:19:01
Rating: 5
Comment: Very friendly and professional on phone and in store. Anthony went an extra mile to get me the best price he could to replace heater. I also had 4 new tires put on at a great price and 80 thousand mile warranty. Very happy and I will be back.

Name: L** A** S*****
Date: 2021-01-06 14:51:12
Rating: 5
Comment: Kirks auto repair was very professional and got my car diagnosed and fixed in a timely manner. Great prices as well. I would recommend them for repairs as well as oil changes. Thank you Kirks.

Name: K** C*****
Date: 2020-12-07 16:06:26
Rating: 5
Comment: I have used them for our cars the last few years and they do a great job. Ive priced out work with other people and their pricing is in line,even cheaper than some. Best thing is they are friendly and dont keep your car tied up. Very professional

Name: S****** H****
Date: 2020-11-05 14:50:36
Rating: 5
Comment: Kirk’s staff is always friendly and knowledgeable, and their response times are phenomenal. I refuse to take my vehicle anywhere else!! Their prices are extremely reasonable, and they make sure I know anything my car may need down the road (with price quotes, so I’m prepared!) to stay safe and keep it working it’s best.

Name: J*** D****
Date: 2020-10-30 22:12:06
Rating: 5
Comment: Went in for a bad starter, left with a new starter and a new team of trusted advisors. They didnt try to sell me services and parts I didnt need, but made great recommendations on how to protect my Grand Cherokee from the upcoming winter months and beyond.Thanks Kirks Auto! Continue to do what you do.

Name: J** A*****
Date: 2020-10-26 21:21:14
Rating: 5
Comment: AWESOME SERVICE !!!! Was dropped off & picked up - The work was done in record time - Price was reasonable - Anthony @ front desk was phenomenal and communicated everything very well - mechanic gave me a ride home was pretty cool. Thank you !!!!!

Name: S*** S******
Date: 2020-10-07 14:40:03
Rating: 5
Comment: I love this little shop. They treat me like Im their long lost cousin who they cherish.Today, theyve ordered new tires for my car and are putting on my spare in the meantime.I love that I can just trust their prices. No need to spend hours calling around asking what other places will charge because Kirks always gives me the fairest price and the best service. Free loaner cars, follow up emails, and an appreciation for my total lack of interest in all things car related. This place has my single lady stamp of approval.

Name: G****** H*****
Date: 2020-09-21 14:09:50
Rating: 5
Comment: Its a small place close to my work that came highly recommend. Dropped my car off Friday morning got my car back early afternoon. They clearly do a volume of work because in the short time I was there they had pulled several cars in and or out . Friendly and knowledgeable staff 10/10 will come again

Name: J**
Date: 2020-09-18 13:16:40
Rating: 5
Comment: Everyone at Kirk’s is very polite and easy to work with. They do good work and don’t try to pressure you into repairs/maintenance. They share their diagnosis of the vehicle and provide recommendations, but they aren’t pushy about it. I have recommended Kirk’s to friends and family.

Name: D**** B****
Date: 2020-09-17 13:33:49
Rating: 5
Comment: Love this place. My family wont go anywhere else. The girl up front are kind and understanding. Im usually a hot mess when I come in. They also explain everything to us to the detail. All the workers are fantastic.

Name: S**** S******
Date: 2020-09-02 13:07:51
Rating: 5
Comment: Kirks is a fine auto care shop, that service my vehicle very well, and followed up on their service

Name: T***** D*******
Date: 2020-08-26 22:02:34
Rating: 5
Comment: I had a great experience working with Jaqueline at Kirks auto care. They were friendly, accommodating and had urgency. I was able to use a loaner, so I didn’t have to miss work while it was being repaired. I wouldn’t of been able to get my car serviced though if it wasn’t for them offering Snap Finance for me to put my balance on a payment plan! I really like Kirks auto care and appreciate them for assisting me on getting back on the road. Thanks a ton!

Name: L**** C****
Date: 2020-08-25 13:41:19
Rating: 5
Comment: They were very professional and did a great job. Its been weeks and they thought enough to follow up on me. Thank you Kirks Auto Care.

Name: J****** W*******
Date: 2020-08-24 14:09:25
Rating: 5
Comment: Great professional service, Jacquelyn always kept me updated on what was going on with my vehicle, they even gave me a loaner car to get where i needed to go at no extra charge. I will be taking my vehicles here in the future.

Name: C****** H******
Date: 2020-08-11 18:11:38
Rating: 5
Comment: Really nice folks. Great rates for an oil change and they let me bring my dog inside with me while I waited.

Name: a*** f*
Date: 2020-07-23 02:17:45
Rating: 5
Comment: We have been bringing cars here for 3 years, since we moved to Michigan. Chris and his team are fantastic - professional, courteous, skilled.

Name: A** H****
Date: 2020-07-21 20:14:36
Rating: 5
Comment: I dropped the family car off yesterday because it was making weird noises, and while it did take awhile (they were busy), they were very thorough and friendly. Jacqueline treated me as though she knew me forever, and when the problems were told to me I felt no pressure and they helped me as much as they could with the pricing. 10/10 would recommend to a friend.

Name: L** Z*****
Date: 2020-07-06 18:35:56
Rating: 5
Comment: I took my 2015 Jeep Cherokee to Kirks for a few issues that I had.. They provided me with a list of problems and how much it would cost to have each one repaired. The service they provided was very professional and a great value! I certainly will be back for future repairs on this and any of my other vehicles!

Name: R**** A****
Date: 2020-06-23 01:36:35
Rating: 5
Comment: My 2001 mustang needed alot of work ! And they did it all! My car rides great now. Great job!

Name: L**** B*****
Date: 2020-06-22 20:18:10
Rating: 5
Comment: Truly a professional, trustworthy, and quality auto shop. Chris walked me through all of the issues with my truck, explained the repairs and parts that would be used, and took care of the work promptly. The truck drives like it is brand new! Would highly recommend

Name: R***** Y****
Date: 2020-06-22 15:12:11
Rating: 5
Comment: Had some issues starting my vehicle. Believed the problem to be with the starter. Contacted Kirks, to price out a replacement. Spoke with Jacqueline, and she was sincere, nice, and just all around a pleasure to speak with. Called back a scheduled a time to drop the car of. From this point forward I was working with Chris, and he was knowledgeable and was able to explain what my options were, in terms that a non mechanically inclined person could understand. The work was completed and everything has been great this far.As someone who is very skeptical about auto repair places, I was very impressed with the level of service from beginning to end. They have earned themselves lifelong clients, in me and my fiancé.The cherry on the top, came this morning. Chris reached out to me, to check the status of the repairs, to ensure the quality of the work, met with their standards.Needless to say, if you need work done, and are searching for a quality shop, with a friendly staff, stop your have found it!Thanks Kirks! We appreciate your due diligence!

Name: m****** g***************
Date: 2020-06-19 22:16:25
Rating: 5
Comment: They took me & got right to work. Contacted & updated along the way. Brief but through in description.Let me use a loaner vehicle not a rental.Beautiful people to do business with

Name: D****
Date: 2020-03-25 19:34:46
Rating: 5
Comment: Great auto shop to go too!!! Jacqueline and Laura are both super helpful and make sure you understand everything being done and pricing, they got a huge job for me done In a short amount of time but still with good work, and they even offer a rental car needed. Recommended shop to my sister and they have been great with her as well, I will be recommending to other people as well!

Name: J**** J******
Date: 2020-03-17 22:39:26
Rating: 5
Comment: Ive been bringing my vehicles to Kirks for near 20 years. Their honesty, quality work and fair pricing is unmatched. Their friendly staff is a breathe of fresh air. Service and repair work is done right the first time. I will take my vehicles nowhere else.

Name: E*** H****
Date: 2020-03-16 14:38:59
Rating: 5
Comment: Great small shop. I go to them regularly for oil changes and they are always quick and a reasonable cost. They dont try to up sell you on anything. I have had to use them for repair work and they gave me a reasonable quote and a loaner vehicle to use in the meantime which is awesome. The folks are friendly and knowledgeable and I would recommend to anyone in the area.

Name: C*** C**********
Date: 2020-02-14 12:54:19
Rating: 5
Comment: The gracious, knowledgeable staff addressed my repair concerns quickly and economically! I will definitely return. I recommend this business.

Name: J***** H******
Date: 2020-01-07 17:24:18
Rating: 5
Comment: Very impressed by their customer service, attention to detail, and effort they put in to make sure you’re back on the road in a timely manner, and at a reasonable price. No nickel and diming here, they do honest work at a reasonable price. Will continue to come here for any service my car needs.

Name: E*** F*********
Date: 2019-10-23 22:14:24
Rating: 5
Comment: I have taken all of my autos to Kirk’s for several years now and I would never take my vehicle anywhere else! Chris and his team do a top-notch job at the best price, I trust them and they take care of me like family there and I’m treated the best by his employees. Before I went to Kirks I’ve taken my car to several other local car places, and I was always treated as if I was a burden on their staff and ownership to bring them “Work”... Kirk’s is the place to go!

Name: S**** D***
Date: 2019-10-12 13:38:22
Rating: 5
Comment: Great honest work but a little over priced for my blood. But you do get what you pay for. The service is great. Even get a free rental from them for as long as they have your car.

Name: J*** G*****
Date: 2019-08-01 21:26:23
Rating: 5
Comment: I’ve been dealing with Kirk’s for what seems like forever. Their honesty and the quality of their work makes them my ONLY choice when I need repairs done. Give them your business, you won’t regret it.

Name: B****** V*****
Date: 2019-06-05 01:26:34
Rating: 4
Comment: Came here for an inspection and oil change. Communication was great besides not letting me know of an expensive inspection fee. After voicing my displeasure, they had great customer service and lessened the burden of the fee. Id recommend going here.

Name: T**** A********
Date: 2019-05-30 00:30:48
Rating: 5
Comment: Thought I needed front brakes and stopped in. The mechanic told me that it was just a stone caught in the caliper and removed it. Honest place that I will go to again!Update - my mistake giving only four stars. They were honest and very professional. Definitely a five-star shop!

Name: e*** s****
Date: 2019-05-24 14:54:43
Rating: 5
Comment: Robert stopped to help my daughter and me change a tire. What a gentleman! He insisted on helping and thankfully he did...because one lug nut would have impossible for me or daughter to twist off. If this level of service is standard at Kirk’s, I will support if I need auto care! Thank you Robert!

Name: T** W******** W**** O* J**
Date: 2019-05-16 15:54:15
Rating: 5
Comment: I have been coming here since I was able to drive and I can honestly say that Laura, Chris, Joe, Robert, Sheldon, and Jacqueline are absolutely amazing! The work is phenomenal. Everyone is friendly and very professional and I know when I bring my vehicle here that it’s in good hands. If I could rate higher than 5 stars, I definitely would.

Name: A**** A****
Date: 2019-04-22 13:54:00
Rating: 5
Comment: I took my van to Kirks Auto Care, they did a really good job on my van they changed my lower exhaust hose and Im very satisfied it was also very clean and his staff was very nice and friendly !! 🤗🤗🤗🤗

Name: T**** B****
Date: 2019-04-20 03:21:23
Rating: 5
Comment: Great people. Stopped what they were busy doing to change tire that blew on my vehicle quickly to get me back to where I needed to go without making money #1 priority. Will be using them again for future work.

Name: C***** B******
Date: 2019-04-19 14:07:37
Rating: 5
Comment: Kirk’s Auto Care. Knowledgeable. Fun. People. This is the first shop that I recommend to friends, even if they live outside of Livonia.People at the shop grew up working on cars and they care about what they do.

Name: J**** Z
Date: 2019-04-03 20:33:16
Rating: 5
Comment: I have had several repairs taken care of here. One involved me coming back several times due to odd issues that were out of normal scope. I was very happy with the end result and the efforts to make sure that things were fixed properly and with OEM parts.

Name: A** H
Date: 2019-03-05 13:11:23
Rating: 5
Comment: My family has brought our fleet of cars here for years. We Love the honest affordable work, the friendly staff and the use of a loaner car whenever possible. Thanks for all the Great work at keeping our vehicles running well. We are lifelong customers!

Name: Z****** S******
Date: 2018-12-31 02:52:44
Rating: 5
Comment: Honest shop which is worth its weight in gold! Great work and they stand by their work. Owner is a standup guy and a good person. I will be returning with my Ex’s car. I’m using them from now on.

Name: W***** G**** O*
Date: 2018-12-27 07:57:02
Rating: 5
Comment: Another A 1 customer service experience. Needed a few repairs done unexpectedly .Laura told me bring the car right in .She had a loaner for me which was such a convenience having to still get to work. Called with a detailed explanation of the repair work and cost. Car was done by the end of the day . The entire staff are always warm, friendly and professional ...Ps. Ask for a homemade cookie 🍪 🍪There amazing 😀😀🎅🎄

Name: D***** P****
Date: 2018-10-17 13:27:25
Rating: 5
Comment: This is the best full-service auto repair shop in the area, hands down. The owner, Chris, and his staff routinely provide superior service at fair prices and you wont find a more honest mechanic shop in the country. They are careful to, and do an excellent job of, explaining exactly what the issue is, and what caused it. Often Chris will SHOW you, and explain it in a way that even the mechanically ignorant will be able to understand. You may also receive early warnings of other potential issues with timeline recommendations of when you should try to get it fixed, especially with regard to safety issues, but this is done strictly for your benefit and they are NEVER pushy or try to sell you repairs you dont yet need. In addition to all of this, they value your time, are quick to get you in and out, and the service is usually fast. Plus, they generally have free loaners for you to use for your convenience, and on the off chance they are out, they will probably offer you a ride or get you an Uber! I dont know what else you could possibly want in a shop. I wish I could give this place 6 or 7 stars. If youre looking for somewhere to go, look no longer.

Name: R******* M R*******
Date: 2018-07-08 16:40:06
Rating: 5
Comment: It says a whole lot when you feel you can trust your mechanic. I trust my mechanic! Chris is great and Ill always rely on their care.

Name: D******* K********
Date: 2018-06-23 01:29:14
Rating: 5
Comment: Got all the little maintenance jobs done on my mini van. Added up to a reasonable amount, and now Im going to feel so much safer on our long distance summer trips.

Name: D****** B********
Date: 2018-05-10 21:07:22
Rating: 5
Comment: Kirk’s got me right in on a Thursday when Belle Tire had a five car wait. It wasn’t that they weren’t busy either, it just seemed like they don’t like to leave customers waiting. Cassie was very professional, as was the rest of the staff. The pricing was also very honest, which is refreshing for this industry. If I lived in this area, I would be coming back again 💯

Name: d***** t****
Date: 2018-05-07 14:10:14
Rating: 5
Comment: Great customer service! They’re friendly & knowledgeable. The staff really care about your car & it’s maintenance. They will be honest with you about your vehicle.

Name: M****** R********
Date: 2018-04-27 19:29:28
Rating: 5
Comment: Awesome customer service and great mechanics. Really got that local, small business feeling when I walked in. They fixed my sunroof, brakes and a few other miscellaneous problems, which have been working great since, in a single day. Chris was super polite, friendly, and walked me through every step of the way and contacted me personally. Will definitely be back if I get car troubles in the future.EDIT: I forgot to mention that when I had to drop off my car they paid for an Uber to take me home!

Name: C******** T****
Date: 2018-04-16 04:52:14
Rating: 5
Comment: Excellent customer service and reliable mechanics. I have brought several vehicles here for everything from oil changes and brakes to transmission module replacement and wheel bearings (and everything in between). They take the time to explain the issues and what needs to be repaired and why. I know that I can always trust their recommendations (they have even said that a repair wasnt worth the cost considering the age and condition of the vehicle), and that their pricing is fair and reasonable.

Name: L* A*
Date: 2018-03-13 12:32:51
Rating: 5
Comment: Only place I come to now that I’ve moved back to Michigan. They don’t oversell you on anything you don’t need and I appreciate that tremendously. Also love that the front desk is staffed by women that know about cars! Comfortable to sit and wait- quick service.

Name: J*** L**********
Date: 2018-03-07 18:35:21
Rating: 5
Comment: I have been going to Kirks Auto Care in Livonia for many years. I have now moved requiring me to drive about 30 minutes more to get to this same location. I find that it is WORTH IT! I have confidence in them to the point that I WILL pass by many auto places to get to theirs. The people at Kirks care about your safety. I have called many times to ask for advice and it has been worth my time to listen to their response because it saves me time and money in the long run.

Name: J****** G***
Date: 2018-01-23 00:21:55
Rating: 5
Comment: Every person I spoke to was very helpful. So happy with the work done on my vehicle. Also was so grateful for the free loner car for the day. I would recommend Kirks for your auto repairs

Name: D**** B*******
Date: 2017-12-23 15:22:31
Rating: 5
Comment: Went in yesterday for the first time. Great customer service! Service was quick and even checked my fluids for no extra cost. They were not pushy with other services, but very informative! Will be going back!

Name: M*** M****
Date: 2017-11-29 01:05:28
Rating: 5
Comment: Ive been taking my car here for a couple years now. They are great people who do good, honest work at very reasonable rates. They explain what theyre doing in ways that I understand. I like that they offer loaner cars for free or will pick you up and drop you off. The waiting room isnt very big, but theres free WiFi and beverages, which is nice.

Name: E*** G*****
Date: 2017-11-17 14:11:28
Rating: 4
Comment: I went at the recommendation of a co-worker to get spark plugs replaced. I had an appointment for 8 am and it did take a while for work to start on the car but with winter coming I just figured they are busier than usual. I really appreciated the follow-up call and e-mail giving a detailed account of what they believed needed to be worked on but after saying I simply couldnt afford all of that right now, I didnt feel pressured or scared into getting work done. The only downside was this morning I saw that they left a couple of things they took apart in my car just sitting in the trunk and the back seat so Ill have to put them back myself.

Name: M****** G*******
Date: 2017-10-16 15:57:13
Rating: 5
Comment: I love this place. Every aspect service, info, free loaner, free gift card & gifts, support womens issues, top of the line coffee, clean, courteous, patience with you.For me in right away & diagnosed. Concerned about my car health.

Name: G***** C***
Date: 2017-10-12 18:07:21
Rating: 5
Comment: Kirks is the best! Always honest with friendly and helpful staff. The only place we take our cars.

Name: B**** M********
Date: 2017-10-12 12:35:45
Rating: 5
Comment: This place is awesome. Ive been coming here for years. The staff is friendly. The service on cars is top notch and they have very fair prices. My favorite thing is they are not pushy at all. They will make recommendations, but if you dont want something, They say okay, and then recommend you get it done by a certain time frame. Highly recommend them.

Name: A** H*****
Date: 2017-09-21 13:29:50
Rating: 5
Comment: I trust these guys completely, I have 4 cars that I have brought here for years. They are reliable and do Great work!

Name: A*** C****
Date: 2017-09-15 19:57:34
Rating: 5
Comment: Ive (weve as in family) been a happy customer for years. I feel confident with the car care I receive here and the honesty too. Keeps me returning.

Name: I** D****
Date: 2017-09-01 19:55:05
Rating: 5
Comment: I just left Kirks Auto care and my experience was excellent. I chose to get an appointment and it was honored on time and professional. I would recommend the shop to anyone needing car care. Cassie and Laura offered perfect service.

Name: B****** S********
Date: 2017-09-01 18:56:09
Rating: 5
Comment: Ive been coming here for years. Some of the most trustworthy repair workers Ive ever seen. Fair, honest and excellent customer service. They were able to find the reason my car kept stopping when three other places could not!

Name: J**** F******
Date: 2017-08-05 20:25:59
Rating: 5
Comment: When I needed new brakes on my car, I decided to call Kirks Auto Care to compare their pricing with the quote I got from the shop where I used to take my car. Not only was Kirks cheaper, but the staff was also incredibly friendly (even going out of their way to wait for me when I was running late to pick up my car and arrived ten minutes after closing), and they even provided a free car for my use while my vehicle was being worked on. I definitely recommend Kirks!

Name: F******** H*******
Date: 2017-07-18 13:33:05
Rating: 5
Comment: Kirks Auto Care has an excellent staff, service, and speed to get your vehicle back to you. I highly recommend them to take Care of your vehicle!

Name: S***** W*****
Date: 2017-07-17 15:30:49
Rating: 5
Comment: There is no company more trustworthy and fair that Kirks everyone is friendly and extremely knowledgeable and goes above and beyond as far as service. Im glad I found Kirks because I was tired of feeling scammed at every other Autocare shop/Oil change place in the Metro-Detroit area. After one trip to Kirks I know anyone else would feel the same. Truly honest and helpful at an exceptionally reasonable rate. example I was quoted a price I agreed to over the phone and when I picked my car up it was LESS than the price quoted because they stated It took less time and labor than we thought Hows that for honesty? In that business its unheard of to be that fair and honest! Ill always get all my cars worked on here Kirks has me as a customer for life!!!!

Name: G**** T******
Date: 2017-06-22 19:48:43
Rating: 5
Comment: We bought a used car and took it to Chris and Crew at Kirks to have it checked out as new owners. Little did I know that I could have had it inspected at Kirks for a small fee prior to buying it. Luckily, there werent any major problems, and Chris was not out to to create any. The team is trustworthy and does quality work.

Name: M**** M*******
Date: 2017-06-20 12:50:38
Rating: 5
Comment: They are fantastic they get me in quick and out just as fast. Ive been going to them for years. Super reliable and all the workers are very welcoming and friendly. I suggest this place to absolutely anybody. And on the bright side? Prices are not bad at all. You get what you pay for and the quality keeps me coming back!!!

Name: J*** S********
Date: 2017-06-15 20:50:27
Rating: 5
Comment: Over the years, the mechanics and administrative staff at Kirks have earned my trust and exceeded my expectations on every occasion. The quality of workmanship and integrity is of the highest caliber.You can go get your car maintained or repaired anywhere, but why should you?Kirks is where you can go to get a quality job at a fair price with no hassle, no pressure sale and a positive end result every time.

Name: P**** G*********
Date: 2017-05-11 23:44:27
Rating: 5
Comment: This is the first time I have been here and will absolutely come back. My wife has had some work done and the shop has ALWAYS been up-front and professional. My experience would concur. Great communication, VERY fair pricing, and within 4 cents of what my expectation of price would be. Thank you!

Name: D***** D****
Date: 2017-02-09 15:04:45
Rating: 5
Comment: We have a great experience every time at kirks. The pricing is fair, quality of work is outstanding and communication is excellent. Highly recommend.

Name: B**** A****
Date: 2015-12-05 19:02:56
Rating: 5
Comment: Major brake job. Was called every step of the way from Chris, finding locking lug nuts for a 96 car. He spent his man hours looking for parts, getting them to the shop for the guys repairing the car at a very reasonable rate. I grew-up in Livonia moved to the west coast 20 years, learned right away lease cars get a new one every two years with everyone trying to rip you off sideways. You can feel safe with a nice used car, no car payment and with guys at Kirks you can trust what and why they are doing whatever you need. Just read the reviews

Name: J**** B********
Date: 2015-10-30 14:56:29
Rating: 5
Comment: Ive dealt with Kirk and his crew on numerous occasions. Not only have I gotten a great price on tires, I was treated with courtesy and respect ... and even joked around with these guys. The technicians are hardworking and competent, the service advisor kept me informed of the status of my vehicle, and I felt very comfortable bringing my vehicle to them. Youve got a customer for life!

Name: C******* C******
Date: 2015-04-29 14:51:46
Rating: 5
Comment: I had an amazing experience in a not so amazing situation. I called stranded on the express way, they got in me in touch with a tow company, fixed the problems with my car, and had me out the door in one day. The staff was very knowledgeable and patient. I will recommend their services to all my friends and family.

Name: H**** E******
Date: 2015-04-21 20:48:33
Rating: 5
Comment: Kirks has taken excellent care of my familys cars for a number of years. With kids, its important to feel like our vehicles are safe. Good service, good prices, and I feel like a valued client every time Im there. I have called them going down the highway 60 miles away with a description of a warning light and funny sound. They called me back to remind me to pull over if such-and-such happened (luckily it didnt, and I made it to the shop).

Name: N***** N******
Date: 2015-04-11 01:31:39
Rating: 5
Comment: Excellent service as usual! Brad makes the whole auto care experience enjoyable and is always straightforward and honest with the customers best interest in mind. He and the technicians are quick and 100% trustworthy. After trying (and hating!) a few different shops in the Livonia area, Im so glad we found Kirks. We will be doing all of our automotive business with them for a long time!

Name: N****** G******
Date: 2015-01-21 16:12:07
Rating: 5
Comment: I was recently in for an oil change. The guys at the shop were very through with my car. The shops lobby was very clean. I will continue to take my car to Kirks Auto Care for all of my car service needs.

Name: J**** W********
Date: 2014-12-31 21:21:27
Rating: 5
Comment: Nobody ever likes taking their vehicles in to be repaired because it takes time and money. However, it is much easier to do when you know they will repair it right the first time and do it quickly. Ive been taking my car and my wifes SUV here now for a while and they are always friendly, fast, and knowledgeable. I have only had 1 repair take over 1 day and they provided me with a free loaner to use for the day! On top of that after youve spent so much a year you get oil changes for $14.95. Cant beat that. I hope I wont have to be back any time soon except for oil changes but I know if I do need a repair it will be done quickly and at an affordable price. Keep up the great work!

Name: J*** N******
Date: 2014-08-19 17:02:13
Rating: 5
Comment: First time client and I will be back (hopefully not too soon for a repair!). I would definitely recommend to anyone. Friendly, knowledgeable and most importantly fair service.

Name: S**** M*****
Date: 2013-12-27 12:41:22
Rating: 5
Comment: Their sign said $15 oil change customer appreciation. So I pull in and wait for a while and then by chance find out that the price is $28.95. $15 is only for repeat customers. They should have said that on the sign to not waste my time. I think that is disrespectful to customers and misleading.The manager called me an gave me a free $30 oil change, which I did. The sign was also changed. They did a thorough inspection of the vehicle too. Thank you!They give you good coffee while you wait. One area to improve is that the waiting room is a little cold in winter.

Name: H***** Y****
Date: 2013-10-26 18:39:53
Rating: 5
Comment: Kirks Auto Care is the best car repair shop Ive ever used. I found them when I lived right around the block but even now that I live 30 min away they will be my go to place for life. Never will you meet an owner with more integrity and desire to get you what you need. These guys model integrity, trustworthiness,competency,transparency and cleanliness; and isnt that what we all dream of in a car shops. I am a stay at home mom with 3 kids and I know just a little about cars, so countless times they could have easily fooled me and taken advantage of my ignorance but instead they took the time to bring me the broken part of my car and fully explain what caused the noise and what my OPTIONS were in fixing it. Yes, I said options! They are so transparent about giving you the over all picture of what needs to be replaced today or what repairs would be beneficial but honestly not crucial to address today. WHO DOES THAT? All other shops Ive dealt with look at your car, and tell you what they need permission to do on it and end up suckering you into replacing things that dont need replacing. And as a side note the the whole place is really clean, and that means a lot to this mom. Not only does it reflect on good management and care to detail, but it feels good to not have to walk into a dirty, waiting room that feels like your in their garage. I have been going to these guys for about 4 years now and have been so impressed. Stop by for your next oil change and get a feel for them. Oh and if you have current car problems that need to be addressed I think they are doing a promo right now that new customers get 10% of their first service(im pretty sure you just have to mention the deal to them). I know us moms love a good coupon. :) Go to Kirks Auto Care...even if its a drive for wont be disappointed.

Name: T R**
Date: 2013-06-26 18:01:06
Rating: 5
Comment: Kirk and his crew are one of a kind. They provide excellent car service and exceptional customer service. My experiences have confirmed that is difficult to find people in this industry who are honest about the condition of your automobile and genuinely care about your circumstances. However, Kirks Auto Care does just that. Thank you for your great service throughout the years.

Name: B******* B******
Date: 2013-06-08 23:29:41
Rating: 5
Comment: AWESOME service and excellent pricing.I was in the area on business and had a vehicle emergency. One of the springs for my suspension broke in the middle of the night, thanks to the quality roads up here in MI!Since I am from out of state they were kind enough to put me ahead of one other customer. I ended up needing quite a bit of work done but they were able to have us back up within 24 hours and their pricing was extremely reasonable. Their price was just under what my regular mechanic would have charged me back in Ohio. We had the pleasure of talking to the owner a few times and he is great.I would highly recommend this shop! Excellent job guys!

Name: l***** p*******
Date: 2013-05-25 14:04:30
Rating: 5
Comment: Kirks auto care is the friendliest, most competent auto care place I have ever been to - and I have been driving for over 40 years!!!! I have had a lot of experience at all kinds of auto shops and this is by far the best place to get your car fixed. You cant beat the price, quality, courtesy and friendliness of Kirk and all his employees.DO NOT GO ANYWHERE ELSE - this is the place to go!!!

Name: K**** M******** (*****
Date: 2013-05-15 17:27:35
Rating: 5
Comment: The guys at Kirks were extremely personable and professional. They were able to take my car right away and had my problem solved within my lunch break. They treated you as someone theyve known for years & not just another dollar sign. I will definitely be going back for service in the future. Thanks, guys!