Independence Auto Repair
category: Auto repair shop, Auto tune up service, Brake shop, Diesel engine repair service, Engine rebuilding service, Muffler shop, Oil change service, Tire shop, Transmission shop, Wheel alignment service
address: 28775 Van Dyke Ave, Warren, MI 48093, United States
Phone: +1 586-751-4440
worktime:
address: 28775 Van Dyke Ave, Warren, MI 48093, United States
Phone: +1 586-751-4440
worktime:
| Day | Time |
|---|---|
| Monday | 8 AM–6 PM |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| Thursday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
| Sunday | Closed |
site: https://independence-auto-repair.business.site/?m=true
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
rayting: 4.6
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, NFC mobile payments, Credit cards,
Name: T**** B****
Date: 2023-11-20 19:06:28
Rating: 5
Comment: Took my car to indenpedance auto for a check engine light and they diagnosed the problem and fix it in a timely manner. Greg was very professional, knowledgeable and does quality work. Definitely will be taking my car there for any service.
Name: T**
Date: 2023-11-15 22:47:37
Rating: 5
Comment: Was a little nervous trying out a new auto repair shop but the guys at Independence Auto set my mind at ease with their friendly and courteous professionalism. Fixed everything with a guarantee and they are very patient with any questions or concerns that I have. Highly recommend!
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Name: K**** C**
Date: 2023-09-27 22:07:39
Rating: 5
Comment: Very impressed with the service I received at this auto shop. Gregg was very communicative, got my car in quickly and checked everything out to ensure that I felt safe and comfortable, addressing the issue in a way that was fair and going the extra mile to look into any other possible issues. Will be bringing our cars back to Greg and his crew from now on.
Name: J*** C*******
Date: 2023-08-29 19:16:41
Rating: 5
Comment: From Canada, cv axle broke, independent auto repair had back on the road within half a day. Definitely recommend 👌
Name: s**** t******
Date: 2023-03-20 23:48:24
Rating: 5
Comment: Always have the best price and i have all my friends and family come here
Name: C****** T*******
Date: 2023-03-04 02:14:40
Rating: 5
Comment: Very honest. They are very fast and my car has always been done the same day. Gregg is very nice and friendly. I wont go anywhere else. I highly recommend them!
Name: E****** _******
Date: 2023-02-07 15:01:10
Rating: 5
Comment: Honestly, such amazing work and everyone is so polite!
Name: J****** H*****
Date: 2022-12-07 00:45:22
Rating: 5
Comment: Its a 20 min walk to work. 😉 So far they have been really helpful ,with my descriptions of whats wrong with the car.Recommended by FAMILY&(inlaws) That I am in good HANDS 👐
Name: M***** M*****
Date: 2022-11-28 18:54:45
Rating: 5
Comment: I needed a tire patched up and Greg got it done relatively quickly. Awesome and friendly service. Definitely coming back if I have any car troubles
Name: L***** M*********
Date: 2022-10-12 22:29:03
Rating: 5
Comment: Greg and the guys pitched in and really helped me out when I was stranded in the area with a dead battery. Thanks!
Name: D***** C*****
Date: 2022-10-04 17:45:08
Rating: 5
Comment: Enjoyed working the Bill the owner. They found the issues with our truck and we had it back in two days.
Name: G***** H****
Date: 2022-09-26 17:20:19
Rating: 5
Comment: Very knowledgeable and great customer service, they even put gas in my car for and didn’t charge me for it!
Name: S**** B
Date: 2022-09-09 01:17:08
Rating: 5
Comment: My family and I have used this shop now for multiple vehicles and multiple repairs. The service is superb! Greg is very good at communicating with me. They get the job done in a timely manner, most times the day of, which is convenient for working people. I have never felt taken advantage from this shop, they even take the time to show you old parts. I recommend using this auto shop for any car repairs ! Excellent service !!
Name: J**** K*****
Date: 2022-08-30 20:29:13
Rating: 5
Comment: They fixed my car very quickly and oil changes surprisingly cheap compared to drive-in places such as Uncle Eds!
Name: P*****
Date: 2022-07-31 07:04:11
Rating: 5
Comment: Excellent service and friendly staff
Name: D* D*** (*********
Date: 2022-07-27 20:01:49
Rating: 5
Comment: I had rotors and brake pads done on the front and the service was awesome and my car drives so much better they also changed the filter that was needed. Thank you
Name: T** R****
Date: 2022-05-14 23:23:11
Rating: 5
Comment: Fast service and reasonable prices.
Name: A****** W*****
Date: 2022-05-10 05:41:33
Rating: 5
Comment: Very honest and fairly priced! And quick service!
Name: D***** K***
Date: 2022-04-18 14:09:20
Rating: 5
Comment: Never disappointed!! Always on point regarding the exact issue with my car and never overcharged!! satisfaction guaranteed other places always tell you the issue and next week its still there plus more problems
Name: A***** W****
Date: 2022-04-08 02:57:59
Rating: 5
Comment: Nice place to get your car fixed.
Name: S*** h** H****
Date: 2022-02-03 16:54:48
Rating: 5
Comment: They are professional . thanks 👍
Name: M*** S******
Date: 2021-12-10 22:56:04
Rating: 5
Comment: Thanks for taking care of us. After my sisters funeralI was worried that we couldnt make it home because of the truck and you helped us out. Truly gratefulExcellent customer service awesome people
Name: M******** G******
Date: 2021-10-26 17:56:49
Rating: 5
Comment: I am so impressed with this auto repair shop! I had a really bad experience with the dealership and I was desperate to find an honest mechanic that would help me navigate my extended warrenty. Gregg was so helpful and got me an appointment right away. I dropped my car off at 8am and it was done at 2pm! The prices are fair and they have great customer service. They also provide a warrenty for all their work. There are several repair shops closer to me but I am going to continue to come here for all my car repair needs :)
Name: J******* B********
Date: 2021-10-19 13:32:13
Rating: 5
Comment: We stopped in for a quote for some exhaust work that was needed on our teens vehicle shortly before closing, on the referral by a friend. Not only were they able to take care of us, the vehicle was ready the next morning. Close to home, fair prices and excellent service with a great warranty. Thanks for helping us out so quickly. Will definitely be back if we need any work done in the future !
Name: T** J*******
Date: 2021-10-15 14:17:10
Rating: 5
Comment: The guys were very professional and did the job in a timely manner. I will be using them in the future for all my repair needs for sure.
Name: A******** T********
Date: 2021-09-08 20:57:43
Rating: 5
Comment: Would like to thank them! I was visiting US and stayed at a hotel nearby. I went into the sop asking for and old license plate and they gave me one free of charge.If an employee sees the review, I was the guy from 2019 whom you gave an old license and jumped out of happines in front of your store. Thank you!
Name: T** B****
Date: 2021-08-22 03:49:22
Rating: 5
Comment: Class A RV road trip CA to MI and back, needed an oil change badly-pushing the envelope. These guys were amazing, friendly, paid attention to detail and extremely fair$. If you’re in the area they will help if they can. Owner and technicians awesome. Thank you guys - coast to coast Tom and Sue B. 👍
Name: R*** P*******
Date: 2021-08-03 17:07:36
Rating: 5
Comment: Great guys to deal with, worked me in on VERY short notice. Had the problem figured out and repaired quickly.
Name: T******************
Date: 2021-07-23 22:04:02
Rating: 5
Comment: Great service, very thorough, i took my 93 GMC in for an alignment, they gave me a mark up of all the things they saw wrong with it or that could cause me problems down the road. Gregg (with 2 Gs) is a cool guy to talk to and my mechanic did great work as well
Name: J K**
Date: 2021-07-23 15:03:28
Rating: 5
Comment: I hate walking in and waiting. SO made an appointment for rotation service, was greeted minutes after arrival & as stated service was completed in about 10 minutes. Gregg was pleasant to deal with. Location pretty clean for auto service.. I will come back for future issues.
Name: k** s****
Date: 2021-06-27 11:47:36
Rating: 5
Comment: They do exactly what they say they will do. Mgr Greg is awesome, trustworthy and professional. The recommendation I received for this establishment did not disappoint.
Name: M******
Date: 2021-06-05 01:15:29
Rating: 5
Comment: Tool my truck in for new brakes and they were honest and told me I didnt need them.
Name: F**** S****
Date: 2021-05-06 23:56:25
Rating: 5
Comment: Greg is one of the nices dude ever and the mechanic that worked on my Escalade is the the real deal, forever a customer
Name: D**** W*****
Date: 2021-05-04 21:08:20
Rating: 5
Comment: These guys are great.... They work on my truck right away and fixed the problem it wasnt no kind of guess or anything. Ill keep coming back to them 😃
Name: D** C*******
Date: 2021-04-06 18:37:26
Rating: 5
Comment: Great and trustworthy. Bill, the owner, is very transparent and honest. I was in town from Cleveland and had some car trouble. He was able to help me get the car back on the road within a few hours so I could get back to work and home for the weekend! I’d highly recommend for any auto repair needs!
Name: R***** h*****
Date: 2021-03-31 15:08:42
Rating: 5
Comment: Had issues with my car, the owner set a time for the next day. Was originally going to go to Autozone for the free diagnostic, he said don’t even worry about it. Next day, meet the owner (real great guy) he looks at the car, gives me a straight forward answer on what needs to be done. Not only does he give me several options, he explains why. I already know about cars, however if I didn’t he was spot on and, didn’t even attempt to get over like some places. The work is good, the price is spot on no frills or “ hidden fees”. I would recommend with no hesitation.
Name: A****** A********
Date: 2021-03-16 20:19:59
Rating: 5
Comment: Staff and owner are great ,called at noon for a alignment got me in at 2 ,quick service will be back
Name: S**** C*****
Date: 2021-03-05 18:59:33
Rating: 5
Comment: We took our SUV into the dealership for recalls and they told us a whole list of things we needed to have done. The dealership said we needed a new battery, back tires replaced, all new brakes and back rotors. We decided to shop around and was recommended to Independence. They serviced the battery, all new tires, all new brakes and rotors, and new wipers for cheaper than the dealership! They are very professional, respectful and helpful! Highly recommend!
Name: m****** b*****
Date: 2021-02-12 19:23:23
Rating: 5
Comment: Mike helped out to get me back on the road . When I was at my wits end. Thank you very much
Name: T**** D***
Date: 2021-01-26 02:02:20
Rating: 5
Comment: They are wonderful people. Always helpful and know how to fix my car issues
Name: C B****
Date: 2021-01-24 21:27:24
Rating: 5
Comment: Edit: Nevermind. I think its the same problem with unrelated causes. The heat is going out this time too. Never did that before. Sorry.
Name: J******* F******
Date: 2020-11-02 18:17:50
Rating: 5
Comment: The guys here are honest, hard working, and know there craft. They have serviced my business my life line our step van and always given great 👍 service.
Name: J**** J
Date: 2020-10-14 18:29:44
Rating: 5
Comment: I always use these guys, there work is top quality and they dont cut corners, they arent the cheapest place to get repairs done but they are probably the best in the area
Name: c********** R***
Date: 2020-10-02 13:06:33
Rating: 5
Comment: I hired a mobile mechanic to replace my brake pads on my van. The mechanic stated that my passenger side rear caliper needed replacing. So I had him replace it. When done he stated that he blood my brakes do to the new caliper. When I started to drive my van the brakes still had air in the lines. I called the mechanic but no answer. So I started to call around to see who can bleed my brakes that day. Mind you that it was around 4:30 pm and shops were going to close around 5 or 6 pm. No shop wanted to stay an extra half hour to bleed the brakes. I called 8 different places and was told no. (Also I dont live an hour and a half from Warren and didnt want to drive with the brakes that still had air in them). I then called Independence Auto Repair and explained my situation. I was told to bring it down and they would do it. Mind you they were working on other cars in the shop. They stopped what they were doing to help me. Ive never seen this in an Auto repair shop before. I would recommend Independence Auto Repair to everyone I know around. Thanks and look forward to getting more work done with your company in the future.
Name: T***** C******
Date: 2020-09-17 03:38:56
Rating: 5
Comment: I kept hearing a rattle type noise upon acceleration. I brought my 07 chevy impala in fo an oil change and asked them to please take it for a drive and see if they can figure it out. My rear tire needed air as well so I asked for them to take care of that as well. The rattle ended up being a simple fix and a part needed to be tightened. They could have told me it was anything else wrong with it like some places do, but they were honest about it being a simple fix and took care of it. They plugged my tire and mistakenly forgot to charge me. When I brought it to the managers attention. He said dont worry about it. Onanother occasion I was there and actually it was my first time. I was watching how the owner Bill was treating his customers while I was waiting on my vehicle. One of his the patrons tried to tip Bill as he was pleased with his service .Bills response was thank you very much but no thank you. I do well in my business. I appreciate it but no thank you. I was impressed. If you are looking for an honest reputable establishment, look no further Independence Auto will get the job done
Name: R** W***
Date: 2020-09-04 04:37:12
Rating: 5
Comment: Great people and services
Name: F***** T******
Date: 2020-08-10 15:03:10
Rating: 5
Comment: I recently visited this establishment to fix an issue with my truck. They were prompt and professional. There was a leak I had discovered a few days after the fix and took it back, they fixed it immediately and free of charge.
Name: J** O****
Date: 2020-07-08 21:13:57
Rating: 5
Comment: Im a customer for life. Prices are better than near by competition. 2 year warranty on most of their work. Customer service is great and their work was completed faster than expected.
Name: R***** P****
Date: 2020-05-22 16:07:13
Rating: 4
Comment: Reliable auto repair place and friendly service.
Name: J***** M******
Date: 2020-05-11 20:28:52
Rating: 5
Comment: I love their service because my favorite mechanic Al is there!
Name: M******* H******
Date: 2020-05-10 10:28:27
Rating: 4
Comment: Went in for some used tires. Awesome prices and fast service. Wouldnt go there for anything else though- ridiculous labor costs. Customer service was professional and courteous.
Name: H***** Q******
Date: 2020-03-17 17:02:25
Rating: 5
Comment: Very friendly staff.They diagnosed the problem on my truck and now its running smoother and quieter.All for a reasonable price
Name: B***** S******
Date: 2020-03-10 16:44:47
Rating: 5
Comment: Excellent service, Bill always takes the time to walk me through and show me everything they found. Very honest and reliable.
Name: m*** d
Date: 2020-02-17 21:46:22
Rating: 5
Comment: Always go here. They are very good and I trust them
Name: B Y
Date: 2020-02-06 00:18:27
Rating: 5
Comment: Best place to for auto repair in Warren, fast service,fair pricing,friendly staff, clean waiting room.
Name: G**** H***********
Date: 2019-11-16 00:21:14
Rating: 5
Comment: Great place
Name: M**** A***
Date: 2019-11-12 00:54:04
Rating: 5
Comment: Bill and everyone at IAR are awesome. Quick, knowledgeable, and exceptional service. Best repair shop in town.
Name: R***** D***
Date: 2019-10-07 18:54:05
Rating: 5
Comment: Always friendly service, good prices on repairs.
Name: N****** S******
Date: 2019-10-02 21:17:53
Rating: 5
Comment: Great people, Great customer service. Not trying to rip you off. Honest, professional and knowledgeable. Ive definitely found a new home for my auto repair needs. Thanks Independence Auto Repair!
Name: R** D*******
Date: 2019-09-27 14:10:18
Rating: 5
Comment: Called to get a wheel alignment and Bill (owner) was able to get me in the next day. The service was great and he was able to pin point a noise I couldnt find myself. Overall a great experience and would recommend Independence Auto Repair in Warren to others.
Name: B***** M******
Date: 2019-09-12 13:13:43
Rating: 5
Comment: Awesome
Name: T**** H*****
Date: 2019-09-06 12:28:52
Rating: 5
Comment: My New Go-ToVery friendly, courteous, and fast. I brought my 07 Impala in a while back for a noisy muffler. Not only did they do a quick and reasonably priced repair job, but Bill noticed my rear bumper was smooshed and offered to pop it back out for me (no charge). Thanks!
Name: A***** K******
Date: 2019-08-23 17:29:34
Rating: 5
Comment: I had a great experience here. After encountering a sudden brake problem on my way to work, I showed up at the shop early. Because I work nearby, one of their mechanics dropped me off at work while they took a look at my car. ...turns out I needed new pads/rotors for my front brakes, while the rear drum brakes needed some adjusting. I was surprised when I got the call a couple hours later that the car was already done.
Name: s**** r***
Date: 2019-08-15 00:38:42
Rating: 5
Comment: Had an issue with my parking brake, they diagnosed the problem right away and fixed it. I was out of there within fifteen minutes! I was very impressed with the professionalism and honesty. I always heard horror stories of mechanics lying through their teeth to make an extra dollar, but while they could have told me any price and I would have fallen for it they didnt charge me and refused to take any payment!
Name: D*** D*
Date: 2019-08-06 23:30:19
Rating: 5
Comment: Great place to get your automobile repaired, trustworthy they do a good job in a timely manner, love this place
Name: N**** B******
Date: 2019-07-19 15:49:10
Rating: 5
Comment: They were great and helped us get oil in our vehicle so we could get back to Nebraska! Very nice people!
Name: s*** b****
Date: 2019-07-15 19:50:46
Rating: 5
Comment: Got my front end done awhile back and they did great work the next time I came in they did not even charge for the simple fix to a clamp I needed great service friendly staff very knowledgeable 5 star for sure would highly recommend to anyone.
Name: T B
Date: 2019-07-02 13:50:42
Rating: 5
Comment: Needed an alignment and called about 7:30am Saturday morning. Owner promptly answered my call and was respectful and informative. The shop/waiting room is clean, dog friendly. Their service was excellent and performed as promised way ahead of the quoted time. I will use Independence for further repairs on my, vehicles.
Name: C**** J****
Date: 2019-04-11 21:11:35
Rating: 5
Comment: I would recommend him to anyone who just needs help in understanding the issue with the car as well as great repairs. Owner is a good man and needs more business.
Name: J** D**
Date: 2019-04-10 22:04:07
Rating: 4
Comment: EDIT: you get what you pay for!! Bill and the whole crew and independence has really went above and beyond for me. At the end of the day you pay for quality and thats exactly what I received, was high quality work and excellent customer service. At the end of the day if you really need a skilled and knowledgeable mechanic to take care of you this is gonna he the best place for you. They really take pride in making a happy customer.A friendly place but I took my recipe a couple other places and it seems I may have paid a high premium. And my cars not really driving that much better. Hopefully bill will take a look at this and shoot me a call my names will I brought in the audi.
Name: R*** R********
Date: 2019-03-19 17:26:49
Rating: 5
Comment: Worked on my 09 fusion multiple times. Bill is the man! The type of dude you wanna grab a beer with. Honest as can be and tells it like it is. As long as they’re open I’ll be taking my vehicles to Independance!
Name: P*** P******
Date: 2019-03-05 21:02:45
Rating: 5
Comment: Their service is top notch, very kind owner and knowledgeable staff.
Name: L** S****
Date: 2019-03-02 22:35:57
Rating: 5
Comment: Excellent
Name: B**** D* B********
Date: 2018-12-29 05:33:09
Rating: 5
Comment: They always do a good job
Name: S*** f******
Date: 2018-12-21 17:43:08
Rating: 5
Comment: I love them....prices are cheaper then the others and they are so friendly and fast
Name: K******** K******
Date: 2018-11-05 01:15:48
Rating: 5
Comment: I was very happy to find a good auto shop. Bill is a very good guy, he tells you like it is, even if it isnt the cheapest fix. I appreciate his honesty.
Name: H****** S******
Date: 2018-10-10 18:09:13
Rating: 5
Comment: I cant say enough good things about this place. The owner Bill is so knowledgeable and personable. I came for what another shop told me was probably a transmission leak and needing struts all the way around to find it was a valve cover gasket and a bad tie rod. They fixed 5 different problems on my old car that day for under $500 where the other shop wanted $1300 just to do the struts that I really didnt need... He offered and provided me a ride home and back, had everything done the same day. I can see now why so many people say this is their new go-to place in their reviews. I am definitely bringing my vehicles back here whenever I need something fixed. Bill and his mechanics are awesome!!! Also want to add a shout out to his daughter that helps out at the front counter and also manages the reviews online. She personally answers all the reviews giving it that Personal Touch. I couldnt be more thrilled with this place thanks to all of you!
Name: H**** L**
Date: 2018-08-14 14:48:03
Rating: 5
Comment: Highly recommend!!!! Finally, I found my repair shop to go in the future. Very friendly and knowledgeable. Friendly explain in detail what needs to be done on my 2013 Lexus RX. Nicely done in a few hours for all 4 brakes and struts. I will definitely visit again.
Name: Z**** A****
Date: 2018-08-10 02:07:10
Rating: 5
Comment: Great place! Theyre friendly, honest, fair and do quality work. Highly recommended, Bill went above and beyond to repair my vehicle twice. This will be my go to place from now on!
Name: D**** K***
Date: 2018-08-03 14:49:57
Rating: 5
Comment: As soon as I walked in the door, I knew this shop was different. It was friendly and the vibe was just right. I originally went in to have a screw hole patched in a tire, but thanks to the thorough and FREE inspection of the underside of my truck they discovered that the last mechanic hadnt tightened the screws that attach the axle to the differential.. and it was ready to fall off! The very friendly service tech fixed it no charge and even told me a few more things I may want to look at. Needless to say, Im extremely grateful and glad I found this shop today. I could not recommend them more.
Name: J***** M******
Date: 2018-07-13 11:11:23
Rating: 5
Comment: I had some work done on my vehicle a couple of weeks ago. The work they did was great and the staff was awesome.
Name: A*** R*******
Date: 2018-06-01 12:06:34
Rating: 5
Comment: I found my go-to shop! The owner was really friendly and he explained everything that was being done. I know nothing about cars, and every other place Ive gone to, either just fixes the problem and sends me on my way, without having a clue of what work was actually done...or I ask questions, and they make it seem like Im wasting their time. This was a whole new experience for me. Friendly, knowledgeable and willing to spend time answering questions! And their waiting area and bathroom are very clean and tidy, which was an added perk. Highly recommended!
Name: T***** R******
Date: 2018-05-23 22:31:30
Rating: 5
Comment: These are the guys! My S10 lost spark and fuel pressure at the same time. The fuel pump wasnt getting 12v so I went so far as to pull the fuel tank to see if the pump was bad. I couldnt figure it out so I took it in. Gregg called me 30 minutes into working on it and said the distributor broke so I had no spark and when there is no spark, the fuel pump power is cut. I would never have put those things together. They popped a new distributor in it and I took it home that night. They had it less that 6 hours and that included waiting for the distributor!
Name: m**** L***
Date: 2018-05-01 19:35:51
Rating: 5
Comment: Best service ever!
Name: P*** B****
Date: 2018-03-22 17:34:54
Rating: 5
Comment: Had vehicle towed in around noon. Fixed it right away. Very nice people, great experience. Recommend for sure
Name: B****** E********
Date: 2018-03-09 23:35:04
Rating: 5
Comment: This is by far the best car repair experience that I have ever had in my life. The Owner Bill and his daughter they run this fine establishment Bill was extremely helpful and friendly throughout the entire process! They will not try to sell you unnecessary services that you do not need, but are straight forward about problems that need to be fixed. They were very speedy with my repair and got me in and out in just a couple of hours. I plan on exclusively going to this repair shop moving forward and I highly recommend them to anyone who is looking for quality, efficient service!
Name: K******* P***
Date: 2018-03-09 12:20:25
Rating: 5
Comment: They are the best
Name: M***
Date: 2018-03-07 17:35:37
Rating: 5
Comment: Great service they won’t sell you anything you don’t need. My issues was my starter car has been starting ever since.Took it to another repair shop first who couldn’t find the problemIndependence auto fixed the problemFast friendly service at a fair price
Name: T***** H*****
Date: 2018-03-02 16:20:15
Rating: 4
Comment: Just had two ball joints repaired on my Escort first time here and Bill his crew are very professional and know about cars they told me what I needed for my safety and what could wait for another time. Will recommend if you need repairs check them out..
Name: L** P*****
Date: 2018-01-20 20:52:11
Rating: 5
Comment: This is the ONLY place I will take my vehicles. They have saved my old Grand Am, and probably got me through a few more years than I should have had it for! They are honest, friendly, and fair.
Name: C****** H*****
Date: 2018-01-19 21:10:38
Rating: 4
Comment: This place has always taken good care of me. Independantly owned and operated - they give that personal touch that is often missing from a chain. I recommend it to my friends.
Name: S** U******
Date: 2018-01-16 13:07:44
Rating: 5
Comment: Bill, the owner, is a great guy! He is very honest and will not bill you for things that are not necessary. He is always willing to help. He is the best auto repair owner we know! His employees are very good and knowledgeable, along with Bill. The owner and staff are just terrific! We have been going here for YEARS and wouldnt consider going anywhere else.
Name: D**** K***
Date: 2018-01-15 15:36:13
Rating: 5
Comment: Great guys fast quality work I would trust them with anything on my truck their quotes are always accurate I like that they have you bring the vehicle in so they can give you an accurate quote and they are very professional and courteous would recommend them to anyone
Name: D**** B****
Date: 2018-01-06 14:49:10
Rating: 5
Comment: Always fix problems the first time. Extremely friendly and honest.
Name: �*****
Date: 2017-07-19 14:00:46
Rating: 5
Comment: Honest professional accurate guys
Name: A*** M*******
Date: 2017-06-29 20:20:33
Rating: 5
Comment: I came here because I need my snow tires taken off and my all seasons put on for my 2008 Volvo xc90. When I came in I talked with Bill. He was extremely friendly and helpfull. I asked to have the alignment checked while it was there. I recently bought the car and never had an alignment done yet. I was called about an hour later that the alignment was indeed off and needed adjusting, and they did it for a very reasonable price, considering its a foreign AWD suv. He even showed me the exact measurements of the alignment compared to the cars specifications. They even test drove the car to make sure everything was right. Its a old car with high miles, and needs extra love and care. This is a great shop to take care of a high maintenence car without breaking the bank! Bill never suggested any service the car didnt need, but what repairs he did suggest, he did in such a way that made me feel that he cared about keeping my car running like new. The atmosphere here just resonates family-friendly, honest, and good customer service. I wouldnt trust any other team of technicians with my old volvo. The quality of their work is supreme.Edit: This is about 4 months later. The car seems to have a brake pull and Ive spent a lot of time trying to fix it but couldnt quite find the problem. So I decided to take the car here to have the problem diagnosed. I talked with Bill again and he was great at understanding my problem. After they looked the car over they decided it was probably the shot control arm bushing that caused the car to wander when I braked. I was very happy that they found the problem so quickly when I couldnt. I try to do my own repairs, but when I dont have the skill or time available I am very comfortable taking my car here, I know they would treat it with the same respect as their own.
Name: H***** �******* M***********
Date: 2017-05-27 04:30:11
Rating: 5
Comment: They are Super Great; Friendly, Skillful, Informative. They did a great job; Super fast and efficient, and instead of telling me that I need to put a new tire, they fixed a puncture in it in a moment and was good to gore before even sitting as much I wanted to lol.My tire light went on and I noticed that one of the tire is getting totally flat. I came up with their shop that was further than many tire shop around me ( Tire Discount, etc.).
Name: P**** S*******
Date: 2017-05-07 14:28:12
Rating: 5
Comment: I knew my car needed a lot of work and had heard from coworker this place was fair and great service. Being a single women I needed this fair pricing. They gave me itemized list of items that was needed and allowed me to leave my car for a week while I was our of town. The list was extensive as I wanted car safe for my new driver in my family, and they were fantastic for breaking down necessary immediate items to ones that could wait for a little bit so financially not a burden at one time. Fantastic customer service, and I will be back again this week to complete my list ...I felt completely satisfied with service and collaboration we exchanged.
Name: C****
Date: 2017-03-03 16:00:28
Rating: 5
Comment: Fast, fair, polite, professional--what else do you need to know? If you need any more than that in an autoshop, may as well do it yourself, eh? In anycase, I wont take my car anywhere else. Both locations are great.
Name: C**** L*****
Date: 2017-03-01 00:01:14
Rating: 5
Comment: Well for staters this place helped me, i had a clutch rebuild at snappy trans, in November just now i couldnt take it so i went in here they took me right in look at my truck. Then told me all the bad news , but i didnt blink on the price it wasnt that much, so i pick this truck up .they did everything they said they would and even helped me load my scooter in the back of it so i could drive it. For a young man to work on trucks and be spot on. Is cool cause you know its just straight up honest . Id come back to get stuff done here again. Its never easy taking your car to get fixed and then have to take it to another place so they can fix what they did plus tell me about a few other things that were bad. Service was just wonderful in a world where people and their time matter...
Name: L*** w*** B*****
Date: 2016-12-20 01:38:17
Rating: 5
Comment: This place is amazing so nice very fast
Name: K***** S***
Date: 2016-12-07 20:21:37
Rating: 5
Comment: Excellent service
Name: P*** G*****
Date: 2016-11-22 14:31:27
Rating: 5
Comment: Ive been to alot of repair shops...and this place BY FAR is the best!!! I just brought my 2015 F250 in for an alignment and they had me in and out. Bill the owner is SOOO nice, and HONEST! He said, if he sees anything that should be under warranty, he will advise me to go to the dealer so I dont have to waste my money on repairs. You dont see that anywhere...his team of mechanics are awesome, they went on a test ride with me to ensure I was happy with the alignment and the steering wheel was straight to my likeings because im OCD about it being off even just by a hair. Needless to say, it was perfect! I will always be a customer to Independence Auto. Thank you Bill and your team (family) for a wonderful experience!!
Name: L**** R****
Date: 2016-09-07 01:37:48
Rating: 5
Comment: I have been going to Independence for several years . They have always been more than fair. They go out their way to satisfy and do a good job. I trust them will all the family vehicles.
Name: S***** S*********
Date: 2016-08-24 12:49:12
Rating: 5
Comment: Excellent !! I just went for an engine oil change and then they did a multi point inspection , all for just 26$. Bill is really great !! He also fixed my TPMS warning light for free. Now i feel i m driving a new car !! Definitely recommended !!
Name: S***** M*********
Date: 2016-08-04 19:25:17
Rating: 5
Comment: We had to have a new engine put in our truck a friend recommend we come here, Im so glad we did we received the best price ( they beat the price we were quoted by our usual mechanic and a few others)We were treated as if we were family. We had one problem they took a look at it fixed the problem immediately. Definitely this is the place to bring your vehicles You will be treated along with your vehicle with the utmost respect and care. Thank you Independence Auto
Name: D**** A*****
Date: 2016-05-21 13:45:54
Rating: 5
Comment: Had a brake problem that the dealer charged me $300 plus to fix one wheel. When the overheating problem occurred in another wheel I called Independence and the owner, Bill, set up a time and within a few hours, not only fixed the wheel that was overheating, worked on the others to prevent the problem, spent time explaining what he did, and charged me a little over $100 (along with fixing a tail light and new wiper blades).It was my first experience with Independence, but not my last.
Name: L***** T*** C******
Date: 2016-05-14 01:53:49
Rating: 5
Comment: Stopped in to plug a hole in my tire, owner refused to charge me and wished me a good weekend. I will make sure this place gets my business the next time my car needs to be repaired.
Name: J***** S******
Date: 2016-01-07 20:40:39
Rating: 5
Comment: Thank you for your diligence and resourcefulness.
Name: J****** C****
Date: 2015-11-25 23:03:27
Rating: 5
Comment: Friendly service. Came in right before they were supposed to close and were willing to stay and do my oil change.Also best price for an full synthetic oil change Ive found!!
Name: T** V***
Date: 2015-11-24 19:42:00
Rating: 5
Comment: Same day diagnose and repair of my car that Ive been trying to figure out for weeks, Bill answered the phone and was very welcoming and polite. Thanks BILL!
Name: k******* a*******
Date: 2015-07-08 17:56:04
Rating: 5
Comment: Excellent, Economical and Trustworthy service, Thank you Chris Fusco!! A+++!
Name: R*** V*****
Date: 2015-05-11 15:26:27
Rating: 5
Comment: Great guys and a great shop. They were very accommodating in looking at my vehicle the few times Ive been over there. Went in for an alignment, and they were able to accommodate my car even though it had been significantly lowered. They were very careful getting it onto the lift.They were very thorough in the diagnosis for some noise i was having. I was able to see exactly what they were talking about and they showed me where it was coming from.I normally like to do my own repairs, but for jobs i cant do myself or if i cant afford the downtime on my car, id definitely return here.
Name: R** T****
Date: 2015-04-09 17:57:35
Rating: 5
Comment: Simply the best auto repair shop I have had the experience of going to. The owner and technicians are courteous, knowledgeable, and do quality work.Auto repairs are never convenient, but I will not trust my vehicle to another shop.
Name: M****** M*****
Date: 2015-04-01 21:14:12
Rating: 5
Comment: For some reason, its hard to find a mechanic that you can trust. Bill, the owner, has put together a great team of mechanics that will tell you the truth. They arent one of those places that try to up sell you on a bunch of repairs you dont really need. In fact, they will walk you through if a repair is really worth doing or not. They arent just in business to make a living for themselves. They want to build a good relationship between them and their customers. They will do right by you and do a great job! Id highly recommend them.
Name: P******* M********
Date: 2015-03-02 17:06:46
Rating: 5
Comment: Finally, an auto repair shop a women can feel confident that she is getting only the repairs she needs, without the fear of being taken to the cleaners.The owner is trustworthy and stands behind his work.I am a lifetime customer!
Name: M**** P*******
Date: 2014-12-08 16:01:37
Rating: 5
Comment: Ive been going to Independence for several years now. I like the hometown friendly neighbor attitude. They do excellent work. Sometimes repairs are pricey, but with a 10 plus year old vehicle, its to be expected...and they keep it running like new. I dont hesitate to go cross country w/ my vehicles on a whim.... I recommend them to everyone... theyll give you the straight talk. ...and if there are options, theyll let you know. But know this most of all, theyre doing it right and not cutting corners (or safety). Thats worth more than $550 to me...Its done right!
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Name: S**** K
Date: 2024-01-26 20:29:06
Rating: 5
Comment: Fast and friendly service at an affordable price. Will be going back again with personal vehicles, since first visit was with company vehicle. Highly recommend this establishment.