GreatWater 360 Auto Care

category: Car repair and maintenance service, Auto repair shop, Tire shop
address: 37526 Van Dyke Ave, Sterling Heights, MI 48312, United States
Phone: +1 586-264-3650
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

rayting: 4.5
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: M****** Z******
Date: 2024-01-03 20:19:37
Rating: 5
Comment: Staff is very friendly, reasonably pricing on all repairs. I recommend this establishment highly to all & great timely service as well!!!

Name: R****** T*****
Date: 2024-01-03 02:56:38
Rating: 5
Comment: Great service, it’s my second visit and the technician did a great job.

Name: S*** Z********
Date: 2023-12-28 21:43:27
Rating: 5
Comment: David took very good care of my needs. Went above and beyond to make sure the work was completed in a timely manner. Also added antifreeze to the reservoir at no additional charge.
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Name: K B
Date: 2023-11-27 19:18:04
Rating: 5
Comment: Ive been here twice now. Ill continue to come here.

Name: D** K*****
Date: 2023-11-21 15:11:33
Rating: 5
Comment: Good people and good service. Will be back.

Name: A**** W*******
Date: 2023-11-20 20:36:09
Rating: 5
Comment: They worked with me to get the cost down while still fixing my problems

Name: T****** M******
Date: 2023-09-29 19:31:21
Rating: 5
Comment: Did a great job fixing a cracked exhaust pipe on my Silverado and price was great. Took my wifes car in for a rattling noise and since it was just a loose heat shield they fixed it for free. Great place for repairs and will use then in the future

Name: L**** H*****
Date: 2023-09-06 21:37:17
Rating: 5
Comment: Quick service. Provided pictures and accurate updates on time it would take. Fair pricing.

Name: J******* F*****
Date: 2023-08-31 20:45:36
Rating: 5
Comment: My experience here was amazing! My car has been running like it’s brand new since they serviced it. I love their communication and follow up. I also really liked the diagnostic report they sent over to my phone. It was very easy to read and really put things in perspective for me. You can tell they truly care about their customers.

Name: R****** P
Date: 2023-08-20 22:39:07
Rating: 5
Comment: Great job in repairing my vehicle plus great hospitality!

Name: J*** H******
Date: 2023-08-11 19:13:55
Rating: 5
Comment: Best experience ever and super knowledgeable service techs.....there very friendly and fast plus great prices.....would recommend to everyone

Name: J**** M********
Date: 2023-08-04 15:34:02
Rating: 5
Comment: The team at Kodak’s mr muffler were awesome. Fair, friendly and knowledgeable. Took care of my truck quickly and accurately. Highly recommend this business.

Name: D***** E******
Date: 2023-07-31 12:39:18
Rating: 5
Comment: Been coming here for years and alwats will. The staff is great and they always do a good job on m6 vehicles.

Name: K** B****
Date: 2023-07-25 15:52:04
Rating: 5
Comment: Very pleased with the work I had done. They replaced my muffler and tailpipe for about half the cost that the dealership quoted me and work was completed the same day.

Name: E***** W****
Date: 2023-07-19 22:13:33
Rating: 5
Comment: Had oil & filter R&R. Wait time was short, price was acceptable. Schedule time was about 2 weeks.Amended Review:Sorry for the confusion, the above review was directed at a Honda Dealership>Your business did a exhaust repair after my catalytic converter was stolen. The 5 star rating is still good. The vehicle was brought in and dropped off. The repair was done during that day, excellent service, great price, knowledgeable people. The wait time was great. And my car is quiet again.

Name: A*** B****
Date: 2023-07-19 17:59:22
Rating: 5
Comment: Everybody I spoke with at both the Warren and van dyke location were extremely kind and up front about what they could do. I called the Warren location first and they politely referred me to the van dyke location due to the heavy engine work that was needed. The person I spoke with at the counter was very nice and seemed eager to help. One of the mechanics came out to grab a cup of coffee, and we chatted for a couple of minutes about one of his personal trucks. All in all, they seemed very professional and honest. I took the car to them on Friday a little too late in the day, but they had it diagnosed early Monday. I ended up not having the car repaired because of the amount of work and cost that it required, but I would absolutely take my vehicles here again. Thank you for your help, Kozaks!

Name: M****** B**********
Date: 2023-07-18 13:41:25
Rating: 4
Comment: I was pleased with my service, a bit pricey Though

Name: S***** K****
Date: 2023-06-18 16:31:24
Rating: 5
Comment: Great place to go. Repaired my car in a timely manner. Competitive prices. 😎🇺🇸

Name: M*******
Date: 2023-05-25 20:02:04
Rating: 5
Comment: Jeff was great to work with - friendly, and kept me informed about my vehicle/repair status. Pricing was fair - I’d come back again when I need more work done.

Name: K**** A****
Date: 2023-05-16 18:33:15
Rating: 5
Comment: They were friendly, fast, and affordable. Will definitely go back for future needs

Name: N**** E*****
Date: 2023-05-11 19:26:09
Rating: 5
Comment: Great service, got my car in and out in the same day!

Name: C**** M*****
Date: 2023-05-01 17:57:09
Rating: 5
Comment: Very fast and very good at there job I have brought my last 2 cars here very fair pricing

Name: D*** P**********
Date: 2023-04-30 17:49:56
Rating: 5
Comment: Brake’s rotors and calipers, place was friendly and time efficient, my car drives smooth and everything is fixed ❤️ I love a car shop I can trust that isn’t over priced and trustworthy our cars mean a lot to us and it seems like they understand to fix the problem and keep you driving safe on the road that you Mr.muffler

Name: N***** H****
Date: 2023-04-23 21:30:01
Rating: 5
Comment: My Camaro sounds great, one of the best muffler shops in Michigan, great customer service.

Name: R***** M*********
Date: 2023-04-19 15:31:56
Rating: 5
Comment: I love going to Mr muffler to get work done on my truck cause they always do a great job I got my battery done and both of my o2 sensors done they are great I will always come here to get my stuff done

Name: I** B****
Date: 2023-04-05 19:46:17
Rating: 5
Comment: My 2004 Dodge ram needed to have the whole suspension replaced, and It was also leaking coolant. It is very nice to have a place I can trust to bring my older truck to when things go wrong. Ive been bringing it to Kozaks for the past couple of years when things go wrong, and Im extremely happy with their service. They are professional, knowledgeable, and friendly. I would definitely recommend them to friends and family.-Ian Byron

Name: H***** f** W*** M**
Date: 2023-04-05 15:18:31
Rating: 5
Comment: Everyone we worked with here was amazing! They are honest, dependable, and trustworthy. We came in for our 2016 trax and they quickly diagnosed the problem. I highly recommend!

Name: E*** M****
Date: 2023-03-21 19:50:46
Rating: 5
Comment: These mechanics and staff, Jeff / David are very informative and super friendly. They knew what was wrong with my Lincoln right away!They’re honest and reasonable on their pricing. They also fixed my husband’s hummer and it runs great!I highly recommend!!

Name: T**** S****
Date: 2023-03-21 17:26:01
Rating: 5
Comment: I really like this place. They do really good work and is always professional, but they are pricey.

Name: J***** S******
Date: 2023-03-20 12:17:43
Rating: 5
Comment: These mechanics are honest and very caring. They will always get my business and any of my family members business!Thank you , I appreciate your honesty. They told me I needed warranty work and to go to the dealer .😊

Name: C****** W*****
Date: 2023-03-07 22:25:45
Rating: 5
Comment: This place deserves your business! I had a car part that needed to be reattached, I walked in with no appointment and walked out 5 mins later! These guys were awesome, they fixed my car for free and were the nicest of humans 😊 If it’s a choice between this place and the other one, let this break the tie - chose this place!!Thanks again 🙏🏾

Name: S**** T********
Date: 2023-02-25 14:42:29
Rating: 5
Comment: Had resonators installed staff very professional and helpful. I will be back for any other work I need.Part 2:Went back for more work and another great experience. As I sat there waiting, I observed interactions with other customers and again nothing but professionalism and respect towards them. I got the sense of their willingness to go above and beyond to assist customers.The professionalism didn’t stop with the manager but their technicians also displayed the same dedication to the needs of the customer. Not many auto shop places recommend to buy your own parts and bring them in for installation. That tells me that they care about the customers financial obligations and more importantly not screwing over the customers on cost.I will continue to return until I feel like I can’t trust them.Nice job once again!! Keep up the great work

Name: D**** M*****
Date: 2023-02-20 16:16:17
Rating: 5
Comment: Jeff was amazing and very detailed on questions I had.Terry the mechanic was also amazing in details.Hats off to great staff. Corporate should be so lucky to have them. Make sure your employees get recognized. It goes a long way.Happy Monday to all!!!

Name: R***** J******
Date: 2023-02-03 15:20:19
Rating: 5
Comment: Absolutely amazing, I observe a lot and how businesses interact with customers and the levels of details on the task, this is an honest shop, they will not try selling you things you do not need. Pricing is fair. Good job team!

Name: B***** P****
Date: 2023-01-18 00:26:11
Rating: 5
Comment: I took my car in for Oil change, inspection, & check engine light that was on. Service Advisor Jeffrey was very kind, & polite.After the oil change & inspection was performed.Jeffrey explained in full detail why my check engine light was on, & another problem that needed attention. What was really great is that they take pictures of the problem or damage & show you what needs to be done. 😊 👍🏽Honestly is so...important & pictures dont lie!!I was very happy with the service that Tech: John performed on my car. He solved the problem why my check engine light was on & had been checked by the dealer, but they didnt fix the problem.I was very happy to know exactly what services my car needs.Thank you all, 🤗 for a job well done! Ill definitely be back for future service thats needed for my car.

Name: M****** M*****
Date: 2023-01-14 20:20:27
Rating: 5
Comment: This was my second shop location I had gone to & they were fantastic. They were kind, honest & quick. They listened to everything I had told them & took it all into consideration when they began work on my vehicle. Pulled me right into the bay and began their process. After an hour of diagnostics they discovered a couple of things to be replaced & they even replaced an item free of cost just because of a mistake they made. Everything was completed within about 24 hours of my vehicle being there. I was very pleased with their work, thank you.

Name: C**** H*****
Date: 2022-12-29 19:34:59
Rating: 5
Comment: They really took good care of me and corrected exhaust leaks that a previous shop created.

Name: E*** M***
Date: 2022-12-20 20:29:13
Rating: 5
Comment: Had an engine misfire a few years ago, and have been back for every single service i have needed, and they never have tried to cheat me like dealers in the past. Will be going here for years till i have to move.

Name: S**** M******
Date: 2022-12-13 20:27:25
Rating: 5
Comment: Excellent customer service. Fast and efficient Clerk was helpful. Manger was great. Overall great experience

Name: T**** R****
Date: 2022-11-29 00:31:46
Rating: 5
Comment: Very happy with the work, service and price. I’ll never go anywhere where else for any of my auto repair needs. These guys go above and beyond.

Name: M*** R****
Date: 2022-11-07 21:08:58
Rating: 5
Comment: Excellent service. Priced a bit more for replacing the fuel line than expected. Muffler replacement cost right on.

Name: T**** R***** (************
Date: 2022-10-06 11:35:26
Rating: 5
Comment: I would give more than 5 stars if I could. I had an emergency that happened to my car just 2 days before my daughters car was to go to the dealership for some pricy repairs. My car started making loud noises, I ended up at Mr muffler. Well to keep it simple. Mr muffler saved me so much money on my daughters car that I was able to get my car fixed and hers for less than what the dealership was charging for hers alone. Every one was friendly, they made what was starting to be a bad day a really good experience.

Name: K******* A****
Date: 2022-09-27 18:55:23
Rating: 5
Comment: This was a top notch service center. Jeff the assistant manager was amazing at telling me everything I needed to know about the repairs I needed. I was able to go the next day and have a new muffler put on while I waited for them. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Name: H**** L*****
Date: 2022-09-14 21:00:13
Rating: 5
Comment: This is an absolute gem of a shop! I have an older car and have done all repairs through the dealership, but when my exhaust blew out and I needed my car fixed quickly, I took a chance on going outside the dealership. And I am sooooo happy I did!! All of the mechanics are extremely nice and and a fun bunch to be around! They got my car right up and took a look. The exhaust was a quick fix, but they noticed something else wrong and suggested I fix it soon or it would be a major repair! There was no pressure to fix it now, like they just wanted me to spend more money…..but a heartfelt concern about repairs down the road! They took care of my exhaust and the additional repairs need extremely quick and at a very reasonable price! If you need work done to your car…..take it here! They will take good care of you! Thank you all for making car repairs hassle free and even a bit fun!! I can now say good by to the dealership as all my repairs will be done with you going forward!!

Name: D****** R*******
Date: 2022-09-14 15:29:32
Rating: 5
Comment: They were great with repair work and even gave me a ride home. Straightforward with costs and timing, very happy I used them.

Name: C******** B*****
Date: 2022-09-11 15:44:11
Rating: 5
Comment: Took car in for exhaust issue. Diagnosed issue and fixed same day. Personable, honest, reasonably priced. Will definitely use in future.

Name: D**** L******
Date: 2022-08-09 18:38:32
Rating: 5
Comment: They were honest . I went to another place on my way home from work that place quoted 1,500 dollars. I went to Midas on van dyke near 14mile in Warren. Where I have been going for years. Mr Stein checked it out and said the other guy was a ripoff. Mr Stein said I needed just a little bit of work and it was only 560 dollars. And my jeep runs quietly and smoothly. Thank you Midas you saved me being charged 3X the amount it would have costed at the money stealing Tuffy muffler. I recommend MIDAS at Van Dyke & 14 mile in Warren to all of you. DAVE

Name: K**** B*****
Date: 2022-08-08 18:21:09
Rating: 5
Comment: They doubled checked what the problem is before they perform any repairs. Interesting how a dealership made a mistake that they fixed. More money but as least my car is well.

Name: M******* H***
Date: 2022-07-19 12:16:11
Rating: 5
Comment: Very nice people, honest and efficient!! I didn’t think they would have my breaks done by the time I got out of work but they had it done by 1:30, half hour early.

Name: B***** B*****
Date: 2022-07-06 21:18:37
Rating: 5
Comment: I called Kozaks Mr. Muffler because my heat shield was busted and they got me in the next day. The staff was very friendly and accommodating. They let me know that my struts were in bad shape, but didnt pressure me to get them fix. I opted to get them fix and they completed them that day. Great experience!

Name: T****** L****
Date: 2022-07-01 17:22:01
Rating: 5
Comment: I am going to start off by saying I think they have new management because this time was my best experience with mr muffler I have been there a few times before and it was nothing like this time

Name: B** R******
Date: 2022-06-16 15:44:25
Rating: 5
Comment: My vehicle needed warranty work. The original job was done almost 5 years ago under different ownership. They honored the warranty in a timely and professional manner. That’s how a business gains trust. And trust seems hard to come by these days. I will continue to use Mr Muffler in the future. Nice job!!

Name: l**** a*******
Date: 2022-06-16 14:23:43
Rating: 5
Comment: I had amazing experience with them! They were so patient and understanding. My car runs great with no issues. I am so thankful for the work they’ve done!

Name: R****
Date: 2022-05-25 19:06:31
Rating: 5
Comment: I really liked the way they treated me as a customer they are super nice the gentleman that worked on my vehicle was awesome 👌

Name: A** D****
Date: 2022-04-27 18:24:49
Rating: 5
Comment: I love Mr Muffler. All the guys are friendly and knows all about cars. Ive been going there for a few years and dont plan on going anywhere else. Thank you for all you do for my car.

Name: T***** K****
Date: 2022-04-14 16:41:02
Rating: 5
Comment: Good service. Mike communicated all problems and provided accurate pricing. Definitely I will be using Mr. Muffler again.

Name: E***** Z************
Date: 2022-04-03 15:25:53
Rating: 5
Comment: Mike is great at Kozaks Mr. Muffler. Found myself in a pickle with a vehicle I purchased as a mechanics special in Sterling Heights. No front brakes at all and when the back brakes engaged they locked up. I live 45 minutes from SH. No way to drive it home. Mike gave me a name of a tow company to have it delivered to his shop. Made me a very fair quote and repaired my brakes. Not only that aired and patched a tire going soft for me plus replaced a front wheel bearing, repacked grease on the opposite side. Above and beyond service. If I lived in SH he would have all of my vehicle service business. I give a strong recommendation to Mike and Kozaks Mr. Muffler.

Name: B*** H*****
Date: 2022-03-24 19:54:47
Rating: 5
Comment: Great shop ran by great people. Caliper was hanging on for dear life and they were able to get me on the road long enough to get a warranty replacement. They did this free of charge , would highly recommend. Made me feel a bit better about mankind by showing me there is still good people out there. Thanks!

Name: K**** Y***
Date: 2022-03-20 05:29:06
Rating: 5
Comment: Wonderful service! Love their honesty! They are trustworthy people! Hard to come around honest auto care places who dont only try to get money out your pocket, especially if youre a woman! And when they say theyll fix your car, they actually do fix it! Love this place!

Name: A******* T****
Date: 2022-03-09 12:53:29
Rating: 5
Comment: The Mikes....the manager of this location and another manager from another location were absolutely wonderful! The treated me like family as soon as I stepped thru the door ☺. They understood that my finances arent the best and were willing to work with me. They gave me a loaner car to get back and forth to work so I didnt lose my job. They did EVERYTHING POSSIBLE to fix my car, but it was a problem that the dealership has to deal with. I wil never forget this excellent customer service and will come back again. Thanks again guys!

Name: T*** P*****
Date: 2022-03-08 21:04:39
Rating: 5
Comment: Everyone was professional and I received great service at a very competitive price. The technician Craig took the time to show me the results of my new wheel alignment. I will return

Name: R***** M***
Date: 2022-02-28 15:27:00
Rating: 5
Comment: These guys repaired my muffler system that was damaged from an object on the road. I told them that I had a wedding to get to by noon. The were efficiently on my repair and I made my daughter 02.22.22 wedding on time. They even gave me a picture of the damage. I would recommend them to the world. Thank you Mr. Muffler & Staff...❤

Name: K**** V
Date: 2022-02-10 03:09:34
Rating: 5
Comment: I had a gouge in my exhaust system near my catalytic converter causing a loud muffling sound. They did an excellent job repairing the exhaust pipe at that point plus they found another severed section and fixed that as well. All costing only about $100

Name: P***** J*****
Date: 2022-02-07 20:13:51
Rating: 5
Comment: Great experience, they were able to pull a broken dipstick out of my challenger’s engine and they also did an oil change. Turnaround time was very quick and the techs were friendly and did great work!

Name: J* �****** J****
Date: 2022-01-28 06:58:57
Rating: 5
Comment: I come here for all my car problems- the staff here are courteous and professional. I never feel like Im being ripped off or lied to like I have at other places. Since I have an older car, thats very important to me, because it frequently needs a lot of work. Im glad I have a place I can come to that I trust.

Name: u***** t****
Date: 2022-01-20 14:33:55
Rating: 5
Comment: Highly HIGHLY recommend this place. Had my vehicle in for varying issues and within a day to two days my vehicle was complete and returned to me. Any issue that arose Mike Chase was the man and had me included every step of the way. His knowledge and experience was very helpful in deciding my tire choices among other parts needed. 10/10 will be going back here again for any of my future auto needs

Name: n*** c****
Date: 2021-10-02 05:09:05
Rating: 5
Comment: I went in for brakes for my truck. I got the best rotors and pads. Excellent price point. The owner inspected the vehicle and found the trans lines were leaking. The truck is a 2016. He ordered them for me that day. I made sure to get in asap. He called once the parts showed up. That saved my transmission from burning up. I cant thank him enough for that. They used my after market warranty without out any issue. Excellent service, price,and honest Im definitely going back. If youre in the area I recommend them.

Name: F**** D*****
Date: 2021-08-07 17:49:03
Rating: 5
Comment: Highly recommend going to get your car fixed here! Brian the manager is very kind, honest, and is dedicated to giving the best service and loyalty to you as a customer!!!

Name: D** M
Date: 2021-07-10 17:45:34
Rating: 4
Comment: I had my muffler deleted and a new exhaust tip installed, they did an amazing job and are very affordable, fast, and friendly. I would recommend to anyone needing custom exhaust work or other auto repairs.

Name: J**** T********
Date: 2021-05-05 00:59:52
Rating: 5
Comment: Had an exhaust joint failure after my catalytic converter. They got me in and welded it up within 1.5 hours for less than Midas. Great weld and sleeve job for $100.

Name: D**** C*******
Date: 2021-03-29 23:10:33
Rating: 5
Comment: These guys just replaced a custom exhaust on my truck and they did a great job. Very professional and excellent customer service!! Brian even sent me a thank you card with a Starbucks gift card in it!!... nobody does that stuff anymore!! I would definitely recommend them for auto repairs!!

Name: C***** J******
Date: 2021-02-12 23:30:27
Rating: 5
Comment: I normally dont write reviews but the excellent service I received from Brian and his team at Mr. Muffler warrants a five star review.  They definitely care about providing the best service to their customers.  Long story short the exhaust system on my Chevy Malibu was destroyed by the horrific Michigan winters. Brian and his team performed a complete rework for an amazing price.  My car runs and sounds better than the first time I had my exhaust upgraded.  If you need your car repaired I highly recommend Mr. Muffler in Sterling Heights.

Name: M***** L******
Date: 2020-12-10 20:46:19
Rating: 5
Comment: I love this location. They are very kind! Did great work on my vehicle and inspected my new one before purchasing 👏🏽

Name: S******** F****
Date: 2020-08-28 16:24:45
Rating: 5
Comment: I have worked with Brian at Mr. Muffler several times on repairs to my 2000 Ford Excursion. The automotive repairs are always top notch and the customer service is excellent. Brian is friendly, calls when he says he will, gives accurate estimates and, this last time, even performed a repair on the air intake valve on my car at no cost. It doesnt get any better than that! I highly recommend this repair shop for their honesty, customer care, and quality repairs.

Name: K****** M*****
Date: 2020-07-25 13:49:39
Rating: 5
Comment: These guys are the best! Brian always does his best to make service times convenient. A thorough inspection is always performed followed by a fair repair estimate to help the customer decide the best course of action. Both original repair and warranty repair work is always top notch! Can’t say enough good things about these guys. Thanks Brian, Joe, George, and the rest of the gang for your reliable, professional, friendly service!

Name: G************* a**********
Date: 2020-07-09 12:40:17
Rating: 5
Comment: After a misunderstanding, Dean the district manager not only personally texted me bout my experience, he rectified it and was extremely caring and solved the situation beautifully. Ive been a customer for years and Will return for future business with Mr. Muffler. They due superb work. Thanks Dean.

Name: m** t** r***** g**
Date: 2020-07-03 13:23:56
Rating: 5
Comment: Had dual exhaust put on my Grand Marquis. The staff are very kind,trustworthy and do EXCELLENT work. My exhaust is very nice and neat. Could not be happier. Thanks...I think your name was brian(manager) great guy and even better mechanic! Thank you guys. Very hard to find trustworthy shops.

Name: R**** G****
Date: 2020-06-22 17:26:19
Rating: 4
Comment: Got my muffler delete 2 days ago, service was amazing, nice people, and got it done fast, prices are pretty expensive but they do a great job definitely worth it , will definitely come back for my resignator soon!!

Name: J**** M*****
Date: 2020-05-08 01:32:16
Rating: 5
Comment: Went in to upgrade the stock muffler on my 2006 Silverado and was very pleased with the work that was done. Brian and the whole staff were very pleasant to be around, and I highly recommend this location for any automotive work you need done!

Name: A* H*******
Date: 2020-02-01 21:16:58
Rating: 5
Comment: I went in to get my muffler looked at . And they found a hole, so they fixed it in about 30 minutes. They checked on some other things and took pictures for me , at no extra charge. They know there stuff and did a fast and great job. Definitely recommend this place they do a lot, just not mufflers. Thanks guys.

Name: J***** O********
Date: 2020-01-30 18:00:37
Rating: 5
Comment: After being told by a tire dealer that my wheels were prematurely worn due to a possible alignment issue, I took it to Mr. Muffler in Sterling Heights. The good folks there came out after 15 minutes and told me that they were already perfectly aligned. I know this isnt actual service on the vehicle, but their honestly and forthrightness is as much a service as anything else. I recommend these gentlemen highly.

Name: H***** N****
Date: 2019-10-08 13:41:39
Rating: 5
Comment: My husband and I have both brought our cars to this Mr. Muffler location multiple times and are always happy with the quality of work and level of service. Weve been through a warranty issue and emergency repairs and weve always been happy with the way this shop handles each issue. My most recent repair originally had a pretty pricey quote due to damaged parts. However, the mechanic determined he could repair some of the damage which meant less parts had to be replaced. It literally made my bill HALF of the original quote. I was so relieved and thankful for their willingness to help me out every way they could. And my car runs so smooth now! Thanks Dean & Brian for all your help!

Name: M*** W****
Date: 2019-07-19 21:39:29
Rating: 5
Comment: Great experience fixed my car same day I brought it in. Great prices & great employees. Will definitely come back when I have to.

Name: C***** M********* M*****
Date: 2019-07-18 16:42:31
Rating: 5
Comment: Called this place out of the blue and out of desperation because their website said they were 4x4 experts.So, went there with what I believed to be some sort of a vacuum problem with the 4x4 on our 2011 F150.We had this problem already fixed by Suburban Ford a year ago and their warranty was expired by days and about 100 miles.So we take the truck there, within 2 hours I got a call from them. They found the problem and already fixed it. It was a $93 expense out the door to have it fixed. From other places we had shopped around at, we thought we were looking somewhere around $1000.Thanks to these guys though, all was made right for far less.Thanks guys for your expertise, professionalism and honesty!!!You guys have become our new mechanics for sure!!!!I would highly recommend them over anyone else.!!!!

Name: J** C****
Date: 2019-07-03 21:11:23
Rating: 5
Comment: I stopped in just before 5 PM, and right before a holiday weekend. They were very gracious and accommodating to me – A new customer - and gave me a free inspection… And then were honest enough to tell me that nothing actually needed to be fixed. The mechanic even came out and explain the evaluation for me personally. As you can imagine, I was happy about the entire experience!

Name: M H (********
Date: 2019-06-22 17:26:03
Rating: 5
Comment: Best place around, honest, fair pricing, been going there for years. always doing quality work and looking out for loyal customers.Even when short staffed you find the manager busting his butt to help make sure he gets your car done ASAP!10 stars! Always recommended to family and friends.

Name: G**** H*****
Date: 2019-06-15 22:06:09
Rating: 5
Comment: I couldnt have had a better experience @ MMAR. I was pressed for time, they were busy.... they managed to be professional, polite, informative, and prices are on par... or birdie... I have been looking for a reliable mechanic thats honest, and reasonably priced for years... I own 3 cars, Ill take my business there...they fixed me up in a few hrs while they were busy... on a Saturday... hats off guys.. THANK YOU

Name: M****** R****
Date: 2019-06-15 19:05:34
Rating: 4
Comment: Went to this store to get an alignment. They offered a free inspection before proceeding to perform the service. While waiting, was able to enjoy free coffee and appreciated hearing the manager’s interactions with other customers. He was honest in his assessments, gave no pressure to customers to make a decision right then and there. While I was not able to go forward with the alignment, it was a very positive experience.

Name: J***** M******
Date: 2019-05-29 04:50:57
Rating: 5
Comment: I have had 2 of my cars exhausts worked on here and they do very good work at fair prices! I have taken cars other places for cheaper, however the quality of work is not as good as it is here. You definitely get what you pay for.

Name: D******* C*******
Date: 2019-05-22 02:24:06
Rating: 5
Comment: Quick service to have my exhaust system repaired. Nice to have a very talkative and polite front desk guy. I was fixed and done in no time. Felt bad because a douche bag came in saying his stuff was rushed and the front desk guy handled him with such respect. I will definitely return and recommend anyone who likes quick and painless service.

Name: K****
Date: 2019-03-30 04:19:29
Rating: 5
Comment: I was there last Saturday, because i heard weird noise under my wheel. I called 30 min earlier to confirm that they are available. When I arrived I left my keys for 40 min and car was diagnosed for free, they showed me what is wrong and let me decided what I would like to do with it. Next after 30 min car was repaired and ready to pick up. Very nice, knowledgeable and proffesional stuff.Totaly recomend this place if You need quick not so expensive repair.

Name: S***** R*****
Date: 2019-03-27 20:44:15
Rating: 5
Comment: I visited this morning because of sound in front tire when turning right. Brian?(mgr) had Joe? check it out for me. I thought it was the wheel bearing. Joe came back, handed me the keys and said, Problem solved !He simply bent some kind of cover back !!!NO CHARGE !Their honesty has made me a customer for life!!!THANK YOU, GUYS !

Name: A**** T******
Date: 2019-03-14 22:34:08
Rating: 5
Comment: The pipe on my muffler snapped in half and I came in 45 mins or so before they were closing and they took a look at my car free of charge and patched up the pipe for me for a decent price. They even stayed later than 6pm to help me with this. I greatly appreciate their time and effort and I recommend!Thank you guys’

Name: E**** M*******
Date: 2019-02-28 23:59:12
Rating: 5
Comment: Had to get a bunch of stuff on my car fixed. Only took one business day and my car is driving like new! Everyone was super friendly and I’m happy with how quick the service was! Thanks so much

Name: J** H***
Date: 2019-02-14 15:12:28
Rating: 5
Comment: Same day service! Wow, what a great crew. I just picked up my truck and called them to install an cat-back exhaust and they said no problem. I was quoted about 1 hour to get it down and it was done in 35 minutes! Highly recommended.

Name: C******* N** L*** M****
Date: 2018-10-23 17:35:07
Rating: 5
Comment: This is the best place I have come across in years. These guys are very genuine and they make you feel like a person and part of their family at the same time. You won’t go wrong when you put your vehicle in there hands trust me.

Name: A***** W****
Date: 2018-10-12 14:25:44
Rating: 5
Comment: Got some quality exhaust work done, in a fast paced, friendly enviroment. Even went the extra mile, and topped my tire off with air. Honest and fair prices, I highly recommend. Go and visit Brian, today!

Name: L**** R******
Date: 2018-07-27 14:30:08
Rating: 5
Comment: Brian and his team are FANTASTIC! I had an issue with an aftermarket muffler I had bought online. It wouldnt fit. After bringing the muffler in and explaining my issue to Brian he took the muffler into his shop and opened the inlet for me. No Charge! The muffler then slipped right on for me. In todays world you dont typically see a business willing to help out like that without taking the opportunity to charge you for it. THANKS!

Name: G*** O*******
Date: 2018-07-18 18:46:51
Rating: 5
Comment: Took my car there twice. The first time, they fixed everything+. Second time, they fixed my issue within the hour, as a courtesy. Great people. Ill be back.

Name: L*** C****
Date: 2018-06-15 12:21:58
Rating: 5
Comment: I used to always go to Midas, but a friend referred me to Mr. Muffler when my muffler literally fell off my car. The staff is skilled, fast, friendly, and the prices are great! I havent been back to Midas since!

Name: R*** F*******
Date: 2018-05-23 22:51:42
Rating: 5
Comment: Came in for a rattling noise coming from my car. Brian walked me through and pin pointed that and a few other things with the free diagnostic and thoroughly explained everything and why it need to be done. Not once did I feel Like they were getting over on me. Good guys. Would recommend anyone

Name: N******* S**********
Date: 2018-04-19 18:47:52
Rating: 5
Comment: They helped me out with getting my Cherry Bomb on my exhaust. I came in with $125 and they said it would’ve been $150 but they cut $25 for me if I gave them a good review. I’m not doing this because they told me to, but they did a real good job, very clean and professional welds. When I redo my entire exhaust, I’m gonna be going though them, that’s for sure!

Name: E*** V**********
Date: 2018-04-11 02:05:14
Rating: 5
Comment: Fantastic place to go for car repairs and alterations!The staff is very kind and knowledgeable.Brian is very cool and treats you like family.The prices are very fair and the work done is phenomenal. I can not recommend this shop enough! Please come here for any and all of your car needs!

Name: S**** S******
Date: 2018-03-31 00:45:41
Rating: 5
Comment: This place has always been very fair and especially honest. I went in today with 48,000 miles on my original GM brake pads having heard a soft rubbing sound when I applied the brakes. I fully expected to be replacing the pads at a minimum and told them so. I left and awaited their call on what they found.I was surprised to get the call they are fine. They easily could have replaced them and I would have been none the wiser. But this is typical for them. Over many years they have earned my continued trust.

Name: J******* O*****
Date: 2018-03-28 18:20:05
Rating: 5
Comment: Great Service, Brian is awesome! They are quicker than last place I used to go to would keep my car for a week and MR. Muffler gets it done in two days or less. Love this place they always try to give you a fair deal! It is my new car spot and I have two older cars that need repairs frequently.Thank you Brian and Crew!!!

Name: S*** G****
Date: 2018-03-26 23:55:09
Rating: 5
Comment: My exhaust fell off in the middle of Mound Rd on a Saturday afternoon. Brian and Andy got my car in and had me back on the road before closing time. The service was friendly, professional, and quick - all at a fair price. Thanks big time, guys.

Name: A**** D
Date: 2018-03-23 22:16:42
Rating: 5
Comment: I didnt have the skills or tools needed to weld some parts on my exhaust, so I had the associate, Brian, give me a quote. He was a really nice guy and made me feel really welcomed there. Their prices were very reasonable, and Brian kept me up to speed on what was going on with my vehicle. These guys are definitely knowledgeable on more than just muffler parts, I overheard a customer and a mechanic talking about a transmission and what options the customer had, which included diagnosis and possibly replacement of the transmission. If anyone I know or even myself have exhaust problems, Ill definitely make sure they get another customer

Name: J*** D**
Date: 2018-03-05 12:45:59
Rating: 5
Comment: I decided to go with this shop after searching through plenty of shops i found online. I read the Google reviews and made my decision soley based off the great things previous and current customers were saying. I did not go wrong. GREAT shop, GREAT customer service & mechanical service! They did not try to inflate the price nor did they try to add a service that i didnt need. Brian informed me of exactly what was wrong with my car and what it would cost. I really feel confident going to that shop. Trust me, it truly is a ⭐⭐⭐⭐⭐ auto repair shop, great work guys & thanks again👍

Name: S**** R
Date: 2018-01-30 16:22:49
Rating: 5
Comment: Just picked up my car from an oil change, great service as always! We always take our cars here--Brian & staff are always helpful and kind. Its nice to take your car somewhere you trust!

Name: J** C*******
Date: 2018-01-08 20:08:53
Rating: 5
Comment: Been going to this Mr Muffler since I got my car! My dad always recommended this place to me because he’s a regular here. Brian and crew are really helpful with your needs and they work fast. The facility is clean and the staff gives the place a good vibe.

Name: S******** E* S******
Date: 2018-01-06 13:18:08
Rating: 5
Comment: Brian Wilson (Store Manager) and Dean Morse (District Manager) are absolutely the best!!! Not to mention, the on-staff mechanics at this location was very informative and polite through this process. Very transparent and trustworthy people... will recommend this place to anyone!

Name: P**** H******
Date: 2017-12-13 18:51:06
Rating: 5
Comment: After sliding into a snow bank yesterday, I experienced some vibration on the front wheels of my Jeep when I reached about 60 mph. So I took my vehicle to Mr. Muffler for a front end alignment check. Turns out the vibration was caused by some impacted snow/ice in my wheel, and the wheel alignment was just fine. No front end alignment needed. I really appreciate Mr. Mufflers honesty and not performing a service that wasnt actually needed. My husband and I have been servicing our vehicles at Mr. Muffler for several years and were very satisfied. Theyre very honest and trustworthy. And a hat tip to Brian as well ... hes great to work with and very helpful.

Name: R**** N*******
Date: 2017-11-16 17:54:29
Rating: 5
Comment: Great people, great service!Went in for an alignment, got it done right.Ask for Joe

Name: T***** J
Date: 2017-11-04 23:38:11
Rating: 5
Comment: Wonderful place.Ive (so far) brought three of my vehicles here for exhaust work. Every time it was excellent service, and the work was perfect. Will continue getting all future work done here!

Name: M*** A
Date: 2017-10-14 12:42:20
Rating: 5
Comment: Had a pre-purchase check done on an older car. Guys were quick, thorough, and honest. Definitely the best equalizer when buying a used car and discovering any dirty secrets. 10/10 Ill return next time Im on that side of town.

Name: V***
Date: 2017-08-25 17:13:26
Rating: 5
Comment: Had an appointment scheduled and my car was taken into the bay on time, needed a cracked exhaust welded with a sleeve + hanger and was finished in less than an hour. Quality of work seemed to be good and the price was reasonable (+ they have a $25 off $150 for labor coupon on their site). Would not mind going back if I needed a repair I couldnt do in my own garage.

Name: B***** P******
Date: 2017-08-08 21:43:36
Rating: 5
Comment: First time there it was a pleasant experience, Brian the guy that greets you at the front desk, was very knowable and honest from the start you feel that your in good hands, the technician Andy was beyond professional and was very informative, he takes you into the garage and shows you his work before you leave, was very happy with my paid visit-would go back there again and refer family and friends with confidence..Thank you!

Name: S****
Date: 2017-07-07 10:54:29
Rating: 5
Comment: I had been dealing with a horrible squeaking noise from my brakes for almost a year, which is almost as long as Ive had the car. I had taken it to another mechanic who only cleaned and lubed up the brakes and sent me on my way with the brake noise still there saying everything looked good.So I kept driving with the brakes still sounding horrible. I finally had a decent amount of money saved up to get them looked at again and looked up reviews for different places and decided that Mr. Muffler had really good reviews so I would take it there.No more horrrible brake noise!I was expecting to have to pay a lot of money to get my brakes fixed and it only ended up being $119 and that was with an oil change.Everyone was super nice to. Would definetly recommend them.

Name: P*** S******
Date: 2017-07-01 02:51:29
Rating: 5
Comment: These guys are the best. The staff is super friendly and they are the most honest mechanics youll meet. Ive been to tons of different shops in my life and Ive never stuck with anyone until I started using these guys. I wont take my cars anywhere else after discovering them. If youre looking for great service with great prices this is the place to go.

Name: P***** E******
Date: 2017-07-01 02:47:16
Rating: 5
Comment: Brian, Joe, and the rest of the gang are top notch. Easy to work with. They bring you to the back and discuss different options for the type of work youre looking to get done. They work well with you on pricing and are definitely friendly people. No need to go anywhere else. Trust me, you will be satisfied and happy.

Name: T* R*************
Date: 2017-06-30 10:05:25
Rating: 4
Comment: Greetings. I wish I could give 4.5 stars. I really like the people at this location. They are quick and efficient as well as courteous and professional. They even directed a customer to another location and helped him make an appointment to facilitate repairs closer to where he lived. I love the clean interior and bathroom, and free coffee. So, why 4 stars? The coffee pot is the old style, which means it sits all day until it is emptied. The location is a storefront which means that the waiting room can only seat 5 people comfortably, although in the summer there are nice benches outside the door (clean and painted red :) and the products they use are sometimes pricier, but they are always great quality. If I could give a 4.5 I would, because they have helped me fix my 10 year old car on several occasions and I will continue to return to them. They beat Belle Tires prices, the dealerships prices, and were willing to work on my car same day when 3 other companies told me I had to wait up to a week for an appointment. They are life savers and great mechanics. Thank you Brian. You guys rock!😊

Name: E**** S****
Date: 2017-06-26 15:12:17
Rating: 5
Comment: Brian and his employees gave me excellent service, very friendly and helpful , great price for the work !! I will be back for sure with my business as well as referring my friends and family thanks !! ~Kathy Coy

Name: J*** F****
Date: 2017-06-17 02:00:50
Rating: 5
Comment: My first repair was a very good experience. Brian runs the counter in a calm, honest, professional manner. The repair was finished as described, on time, and on budget. This is a shop that my cars will be visiting again in the future.

Name: T******
Date: 2017-06-08 17:57:56
Rating: 5
Comment: I have been going to Mr. Muffler in Sterling Heights, just north of Metro Parkway on Vandyke for several years for oil changes. They are polite and do a professional job. Had brakes done once. Still driving the car and the brakes work fine. No problems.

Name: R****** B******
Date: 2017-06-06 01:40:26
Rating: 5
Comment: Having what I thought was brake problems I found Mr. Muffler on my GPS. They checked it over and found dangerous issues in my front end. They took me back to show me all that needed to be replaced. They got me an estimate and since they couldnt get it done that day they got me rent a car to drive home. The people and service was excellent and I would highly recommend taking your vehicle there when you have a problem. I know Ill be coming back.

Name: E**** M*******
Date: 2017-05-18 03:04:21
Rating: 5
Comment: Called a little under 30 min before they closed, my door wasnt closing due to a piece getting knocked out of place and this time I couldnt fix it myself. I explained the situation to Dean who said they would gladly help me out. My friend had to take my car to their shop for me, I was at work when this happened, and even stayed past close to fix the problem! Even if it was a small fix, which they didnt charge, I was just so happy I wouldnt have to drive home with a wire tying my car door closed so it wont swing open! Thank you again guys! :)

Name: J*** B******
Date: 2017-04-26 02:47:42
Rating: 5
Comment: Brought in my 2012 escape for exhaust repair. My exhaust pipe had broken off from the resonator after service received from a car dealership. I was promptly greeted at the door. The staff here was very friendly. Very informative. They gave me estimates of what they could do. The price was great, they repaired it in 30 min. Id recommend this place to everyone for service/repairs. These guys are honest and professional. We will definitely be going back. I might have a special project for them soon on my prized classic car. Thats the trust I have in them. Before you go anywhere else. Talk to these guys and get an estimate.

Name: C** P********
Date: 2017-04-26 01:54:17
Rating: 5
Comment: They did a full vehicle inspection for free, it was very in depth and well done. They were very helpful and extremely honest. I live pretty far away from them and I will absolutely dive all the way to get work done with them. They were great.

Name: Z*** O****
Date: 2017-04-17 21:51:02
Rating: 5
Comment: Great group of guys. Work is always completed when techs say it will be. The communication between the guys at the shop and being a customer is absolutely outstanding. Highly recommended.

Name: R*** M******
Date: 2017-04-14 13:24:47
Rating: 5
Comment: If this SPECIFIC shop has your needs.. GO HERE. The crew is amazing, very friendly.. VERY honest, will work with you.. their prices BEAT even the other Mr mufflers Ive been to. Do not go to the other shops.. I promise youll leave happy if you go the extra mile to come to this shop. Availability is fantastic and you cannot compare their amount of dedication and work to other shops. The man even put on cartoons for my daughter while I sat and talked to the gentleman and waited for the car to finish. They did a great job on my Charger with wide variety of things I wanted done.

Name: D******* G******
Date: 2017-04-08 00:42:43
Rating: 5
Comment: I had a great experiance today. I dropped my car off at 12pm and it was ready before 2pm. When i walked in I was immediately greated by the nice gentleman at the front desk. I was also invited to actually look at what was wrong with my muffler. Was also made aware of other possible future problems (while looking under my truck with Brian.). I would definitely come back. Great Customer Service. Thanks guys.

Name: H***** E******
Date: 2017-04-01 21:29:28
Rating: 5
Comment: Just moved to the area and was looking for a mechanic to fix an issue I had with my car. I shopped around for a bit but this is where I felt the most comfortable. Dan & Bryan went out of their way to show me exactly what was wrong with my car and how to fix it. They are honest which is why this place will be my go-to shop for all things car-related.

Name: M****** S****
Date: 2017-03-29 19:28:00
Rating: 5
Comment: Very happy with experience. Brian and Andrew gave me a very honest inspection and recommendation - including suggesting that I didnt need items replaced that I thought I might need fixing. Quick service at an honest price. Even gave me a ride back to work while they worked on my truck.

Name: M****** M****
Date: 2017-03-27 19:32:55
Rating: 5
Comment: First impression was 5 stars! Answered the phone right away and Brian listened and was very personable. Really happy that the time frame to get fit in the same day and my car to be check out was fairly quick. Brian also took me and my fiance back to see what was going on with the car and gave us a fair priced estimate. Should be ready in a few hours and just over all know its in good hands. Dan was very nice as well greeting everyone and made it feel like we were friends. Great mechanics and great service. Thanks guys!!! Ill be back again.

Name: V**** O*****
Date: 2017-02-10 22:32:43
Rating: 5
Comment: I had stop in yesterday to see if they can change my injector, Briansaid no problem then the next day my car was done, the dealership wanted 1400.00 dollars for the same job Brian did for 475 dollars out the door.This is why they work on all my cars, in and out quick and low pricing on all repairs . He also has a great team of top mechanics that works well with each other. Bottom line the customers are very happy when they walk out of this branch.And at the end of the day the automobile is running great.Vance,

Name: K****** S*****
Date: 2017-01-07 02:33:10
Rating: 5
Comment: Only went in for an oil change. I did not have an appointment but they got started within minutes of my arrival. The work was done quickly while i waited. They made some recommendations for future work i may need, provided an estimate and did NOT use any scare tactics or high pressure. I will be back!

Name: C***** S*******
Date: 2016-12-10 14:59:55
Rating: 5
Comment: Excellent customer service...will answer any question you have and educate you about your vehicle. Brian got me in first thing in the morning and provided me several alternatives for the services required, saving me over $150 on the exhaust work! Thanks, Brian and the staff at Mr. Muffler Sterling Heights!

Name: M****** D********
Date: 2016-10-29 20:38:47
Rating: 5
Comment: Ive visited this Mr. Muffler location a few times now. Always treated me fair and their work is excellent! Would recommend to anyone thats looking to get their vehicle serviced for a reasonable price.

Name: L**** d******
Date: 2016-10-20 20:37:49
Rating: 5
Comment: I love this place . Dean showed me exactly what was wrong with my car and helped me get the credit I needed to fix my car . They also offered me a ride home while my car was in for repairs . Very clean and friendly . I highly recommend this Mr Muffler . Thank you so much . And the prices were quite reasonable. 🎈

Name: S**** D*******
Date: 2016-10-18 17:41:15
Rating: 5
Comment: There was no charge to loosen up my lug nuts on my tires so I can do my balls pads. Plus the guy was knowledgeable about other thing on my Durango. Other mechanic wanted $10-$20 just do those things for me. #goodservice

Name: S**** D********
Date: 2016-09-26 16:46:13
Rating: 5
Comment: Great experience always. Whether they are changing your oil or offering opinions they are always professional. Was buying a vehicle and had them check it out and give me an honest opinion. Joe had great service as well

Name: s**** m****
Date: 2016-09-06 14:10:06
Rating: 5
Comment: Great service and very cheap prices. my flexible pipe was broken and they told me that it is going to cost $160 and i told them i have only $130 and they did it for me for $130. and my car sounds so great and they gave me warranty for 12 months.

Name: B**** B******
Date: 2016-09-06 12:05:19
Rating: 5
Comment: Brian and Bill really came through for us to get our entire brake system replaced last minute before a big family trip. Thank you very much for helping us out and we look forword to servicing our vehicles with you again.

Name: D** M*****
Date: 2016-08-03 16:48:53
Rating: 5
Comment: These guys are great! Im a regular hear so I can say with confidence Brian runs a great crew!! Trustworthy confident and fast are just a few words to describe my good freinds! Your in good hands with Mr muffler

Name: B******* W*****
Date: 2016-06-21 21:25:40
Rating: 5
Comment: As a young woman, going to a mechanic can be a daunting task, but this was a pleasant experience. Brian was upfront and honest with me about all the work that needed to be done and how much it would cost. My car was fixed quickly and all the work was reasonably priced. I will definitely be coming back next time my car is acting up.

Name: G*** F*******
Date: 2016-05-26 14:56:35
Rating: 5
Comment: I have been taking my vehicle to Mr Muffler for over a year. I originally needed a new exhaust and was very happy to learn the prices are affordable. Brian the manager of the shop is very easy to talk to. He has always called me once they recognize the problem to review the cost. Great service. I would definitely recommend them.

Name: H***** C****
Date: 2016-05-26 01:15:52
Rating: 5
Comment: I have been going to them for years and I have never had a complaint yet. They do great work and have very decent prices for everything. I dont trust anyone else on my car.

Name: S******** O****
Date: 2016-05-24 09:24:24
Rating: 5
Comment: I recently traveled from Georgia to Michigan to purchase a vehicle from, what was supposed to be, the BEST dealership in all of Michigan. Before my arrival I contacted the manager, Mr. Brian Wilson and informed that I would be in the area at 4pm(ish) and he made it very clear that he would ensure the vehicles ability to survive the 790 mile trip back home to Georgia as well as the vehicles safety; and best of all: he made sure I knew that he would accommodate me and squeeze me in. Mr. Wilson was extremely helpful, kind and had such a positive attitude.(even with my OCD and thoroughness) so we arrive at the dealership a little later than expected and Mr. Wilson assured me that he would have time to check the vehicle like I had said he would. At the dealership I had copious amounts of questions that rarely received a direct answer. Anyway, not only the sales associate but also the manager had promised (numerous times) that the vehicle was guaranteed safe and that their certified Ford Techs had performed the 30 point inspection along with other necessary tests, diagnostics, repairs and servicing that they (supposedly) do once they purchase a vehicle. So I decided to for sure take matters into my own hands and take the vehicle to a mechanic nearby to have it checked out myself. (There were quite a few red flags that made me weary)Since I had been in contact with Mr. Muffler and Mr. Brian Wilson, I (without hesitation) took the car to him to have him look and diagnose the car. Unfortunately, I had gotten very far off my timeline and arrived about 26 minutes before closing time HOWEVER Mr. Wilson along with his employees stayed after in order to make sure that they at least tested the vehicles safety and quickly lifted it to make sure everything was good enough to travel the journey ahead. Thank god they did what they did IN 15 MINUTES the guys at Mr. Muffler found 4 major issues that were deemed too dangerous for the 790 mile trip back to Georgia. I asked Mr. Wilson to please relay the results to my husband for me, which he GLADLY did. Heres the best part of my entire experience: (yes, it did get EVEN better) once all was said and done I asked Ok boss, what do I owe you? ( aside from regular fees) Mr. Wilsons response was, You owe me a deep breath. Just take a breath and calm down. These things can be fixed but is it worth what those repairs will cost? either way, just breath and calm downEven after keeping him and his employees from their families, they ALL were still so kind, understanding and I could honestly see their genuine concern for my safety. I know this review was extremely long but I felt the need to express how absolutely phenomenal the guys are over at Mr. Muffler on Van Dyke Avenue in Sterling Heights, MI. Its not too often you find a good, honest person and business. But Michigan: You all have one of the best mechanics I have ever had the pleasure of doing business with.With all that said, Id it wasnt made blatantly clear, I would HIGHLY recommend Mr. Brian Wilson and his staff at Me. Muffler on Van Dyke Ave in Sterling Heights, MI. (And would recommend them over and over again)

Name: M***** S*****
Date: 2016-05-09 17:13:15
Rating: 5
Comment: Ive been going to Mr Muffler for years and Brian the manager is the nicest person. He gives you all the details of what is needed and dont try and sell you stuff you dont need. The staff is always friendly and courteous and they get your car fixed in a timely fashion. Marion Schick

Name: B*** O*****
Date: 2016-03-01 20:53:04
Rating: 5
Comment: Great people! Great work, they explain all options up front. And get the job done fast and at a great price, see Brain if you ever need work on your vehicle.

Name: H****** F*****
Date: 2016-02-14 03:08:35
Rating: 5
Comment: Very satisfied, each time i come back its always a A+ brian Willson is very patient and willing to help out with what ever he can. I highly recommend me muffler to all my friends and family.

Name: M*** B******
Date: 2016-02-08 12:41:55
Rating: 5
Comment: Great experience. Got me in and fixed my car the same day. Turns out the loud sound coming from my muffler was fixed with a relatively minor repair and my car didnt need an entire new muffler system. I really appreciate their honesty!!!

Name: H** F***
Date: 2016-02-03 21:10:45
Rating: 5
Comment: FANTASTIC Customer Service! Manager Brian is the best and most fair guy in the business beside being a Master Mechanic himself. Even the District Manager was present and also a great guy! Highly recommended shop, they do many other repairs beside exhaust. My go to shop every time for many years. Dont miss your chance to get the best deal in town here.AAAAAAAAAA++++++++

Name: M**** Z*********
Date: 2016-01-13 21:44:55
Rating: 5
Comment: I had an issue with my car and was nervous to get it looked at because as a 21 year old woman who has no clue about cars, I always get warned about auto shop scams where they make up repairs for more money. My parents recommended I go to Mr. Muffler as they said theyve always gotten great service and prices. So I went and it turned out that my brake problem was actually a super simple & quick fix that was done free of charge. They really are an honest company with morals. I mostly dealt with Brian throughout this process and he was so polite and professional. I totally recommend them :)

Name: P** R******
Date: 2016-01-04 15:24:17
Rating: 5
Comment: We had a great experience with Brian at Mr. Muffler. I had taken my daughters vehicle in for a new muffler to another shop and they quoted me almost $600 to replace the muffler, tail pipe and resonator. I called Brian and he did the same repair for $150 less. I would highly recommend them. They are honest and great to work with. I will definitely use them again.

Name: D****** P*******
Date: 2015-12-28 14:04:37
Rating: 5
Comment: Had a muffler bracket bend on me a month after it was repaired here.Neither the manager nor I knew what caused it. Could have been kids tampering with it.They fixed it for free. I like their policy of when in doubt, the customer gets the benefit.I will be coming back. Just hopefully not as soon lol

Name: E*** L*****
Date: 2015-12-07 13:58:49
Rating: 5
Comment: I needed custom exhaust for my 1977 Jeep Wagoneer and I needed it fast. These guys did a great job. Didnt miss a weld or leave a hole. Very reasonable price for the demands I had and quality work. A+++

Name: T***********
Date: 2015-12-01 19:40:38
Rating: 5
Comment: Very friendly and helpful,Had a disconnected alternator belt on my 97 aspire, and did nothing but helped me to the fullest extent! Great prices, amazing service, great atmosphere, and perfectly located! Definitely will be returning. Considering long term customer!

Name: I**
Date: 2015-07-19 13:21:42
Rating: 4
Comment: Currently working on my 2006 VW Passat 2.0T - Originally I took it in and spoke with Brian (the manager) and he diagnosed the vehicle and allowed me to shop around for parts (O2 Sensor and Catylitic Converter). So far, this has been the most flexible shop in town. Very appreciative of their work and time.

Name: T**** J
Date: 2015-04-28 23:23:28
Rating: 5
Comment: Earlier this week I had gone to Mr Muffler in Sterling Heights, MI. I spoke with Brian who is the manager and one of his employees. They are both excellent workers, and they are very caring individuals. He did a brake inspection on my car and he guided me through the whole process, He wasnt someone who was rude and didnt care about his job. He even stayed an hour after closing and that itself meant a lot to me. I am returning to Mr. Muffler to get some work done on my car, I know they will get the job done right! So if anybody needs to get their car fixed, trust me and pick them!Thank you guys! **Excellent customer service skills, keep up the good work**

Name: Z****** P*******
Date: 2014-06-14 18:03:41
Rating: 5
Comment: Had a hole in the exhaust of my vstar that multiple shops refused to try and weld shut and they did a great job even grinded it down. Highly reccomend. Great service. Timely manner.

Name: G***** S*******
Date: 2014-05-11 03:03:12
Rating: 5
Comment: I have been to Mr Muffler twice now for service and I am impressed by the friendliness of the staff. Today I was greeted professionally and the technician did a fantastic job repairing my exhaust system. The store manager Mike was very pleasant to talk with and asked me if the repairs done on my vehicle were done to my satisfaction. He invited me back for future service needs and I will be back. Oh by the way, the cost of the service was reasonable so I cannot ask for anything more. God bless Mr. Muffler.

Name: S**** L****
Date: 2013-07-25 16:50:42
Rating: 5
Comment: The staff at Mr. Muffler are very courteous and professional. I have been taking my cars there for service for over 2 years and have never had one complaint. They get the job done quick, correct and always provide and estimate that is accurate. I am very pleased with the service they provide and would highly recommend them to others.

Name: R** 9**
Date: 2013-02-22 18:59:37
Rating: 5
Comment: This place is truly awesome. Not the cheapest, but always, always fair. Today they diagnosed an exhaust leak by the o2 sensor. They welded the hole for free, because i have used them before. All they asked for was my continued business.THAT IS CUSTOMER SERVICE. Thanks again guys, from not on, no one but them touches this truck.

Name: k k
Date: 2012-02-25 19:43:28
Rating: 5
Comment: I just had part of my exhaust repaired/replaced there. Fast service, professional, very reasonable pricing, car runs great! Would definitely recommend this place!

Name: R****** K***********
Date: 2012-02-09 21:05:26
Rating: 5
Comment: I called around 3:30 inquiring about the installation of new axleback exhaust system. Despite calling last minute I was in and out within an hour and a half. I was greatly impressed by the courtesy displayed by the staff, as well as their quality work and attention to detail.