Great Lakes Auto Repair Service
category: Auto repair shop, Auto air conditioning service, Brake shop, Car repair and maintenance service, Mechanic, Oil change service, Transmission shop, Wheel alignment service
address: 309 W Walton Blvd, Pontiac, MI 48340, United States
Phone: +1 248-858-4139
worktime:
address: 309 W Walton Blvd, Pontiac, MI 48340, United States
Phone: +1 248-858-4139
worktime:
| Day | Time |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
site: http://greatlakesautorepair.com/
rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.7
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Unique Auto Care | Accel Auto & Transmission Repair | Marathon Automotive | Protected Auto Repair | JJs Auto BodyName: R***** W*******
Date: 2024-02-09 22:00:38
Rating: 5
Comment: Lynn is an assume driver I like riding with her she gives good conversation she drives safely they service overall is great
Name: B****** S****
Date: 2024-02-05 19:27:16
Rating: 5
Comment: I worked with both Aaron and Johnny, both were very knowledgeable and even looked up what I wanted completed that isnt a normal service. Was very satisfied with the work that was completed. Lynn did a great job cleaning the floor mats in my vehicle and shuffled me home and back!
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Name: T***** S*********
Date: 2024-02-02 18:39:23
Rating: 5
Comment: Aaron and Lynn are the best. I was doing a job nearby when I needed new wheel bearings but I live in Fowlerville, thanks to them I was able to get back to job. Then was picked back up within a couple hours. Now thats service!!
Name: S****** C******
Date: 2024-01-25 16:08:11
Rating: 4
Comment: My conversation began with a representative name Doug to service a Ford 150 truck. I had to place my trust in Doug and received a listing of the repairs needed. After reading this listing, I noticed some repairs were not needed or discussed. This was very concerning to me and wary. The sensors were the only thing needed attention, then, it became the ball joints. That was a necessary repair as I was told, however, the lower ball joints were never mentioned only the upper ones. This repair came later after popping sounds and noise was discovered after payment was secured and truck picked up.The truck was brought back in, and the mechanic Aaron spoke with me and described the problem (lower ball joints) along with additional payments.My granddaughter has picked the truck up and has assured me there are no sounds and it runs as it did when first brought into your repair shop.I reside in Texarkana, Texas, so, my faith was placed into your company.I would like to thank Aaron for explaining the situation and making sure the truck is safe for my granddaughter to drive. Aaron sounds like a trustworthy individual and capable of being up front with women especially when their vehicles need servicing.
Name: E** L***
Date: 2024-01-19 16:34:43
Rating: 5
Comment: Ok at first I was surprised the guy in the phone “Erin “ was so nice he even agreed to honor the coupn price, it almost seemed too good to be true, I get there they bring my car in HONER MY COUPON 😳 and low and behold they actually didn’t try to scam me or make anything weird genuine people and lucky for them we come from a giant Armenian family so all of us will be coming here from now on , finally found a decent place!
Name: T** S*******
Date: 2024-01-16 19:22:55
Rating: 5
Comment: AWESOME place!! Called about having tires put on and it rang and went to voicemail. Phone rang about a minute later and it was Great Lakes Auto Repair. They got me in same day and got the new tires on! I will be bringing my car here for all my car repair issues! Great service and good guys!!
Name: F**** B******
Date: 2024-01-03 21:50:40
Rating: 5
Comment: Came in for an oil change. They had me out in 20 minutes. Very Courteous.
Name: A******** S*******
Date: 2023-12-30 01:36:38
Rating: 5
Comment: I recently had my vehicle serviced here. Great service. They really go the extra mile.
Name: R*** G********
Date: 2023-12-27 21:59:40
Rating: 5
Comment: I am very impressed with this place. People are friendly and honest regarding what you need. I dont know of many independent repair shops who go above the standard of work. They are moderately priced and reasonable. I do recommend them to anyone who needs repair on their vehicle. They also provide a ride if you need one and Lynn, their driver, is so nice and easy to talk to.Thanks for the great service I appreciate it and if I need service again I will be calling you.
Name: R*** D***
Date: 2023-12-27 17:16:35
Rating: 5
Comment: This place is the real deal. They were extremely communicative, called me to update my vehicle fix promptly and fixed my transmission with a warranty included. I had a great experience. Thanks guys
Name: J**** W*****
Date: 2023-11-30 14:33:27
Rating: 5
Comment: If youre looking for a good mechanic, here you go. I just found these folks and brought my car in for what turned out to be a huge ordeal. The car was having some major problems. Im very thankful for the way they handled things. They were responsible, honest, and they took care of me. You wont be disappointed if you go with this shop.If you get a chance to have Lynn drop you off or pick you up, shes a delight.All around excellent experience. Worth 5 Stars.
Name: L*** C****
Date: 2023-11-28 16:11:34
Rating: 5
Comment: They were able to get me in. Get me accessed. Get the repair done and provide a few options for financing all before the Thanksgiving holiday.
Name: J***** S******
Date: 2023-11-27 16:51:46
Rating: 5
Comment: A great auto shop in the Pontiac / Waterford area.John, Aaron, & the rest of this team came recommended to me by family. I tend to do some of my own mechanical work and some to the dealership but dealership prices are always high. I was having suspension work done and did not have the time, tools, or resources to do this job properly so I turned to Great Lakes Auto.I am glad I did.They were very honest and forward with me about the quote and labor. They test drove before and after to test everything which was great. I wasnt a huge fan of the parts they offered but they were willing to order some other ones I preferred and still did the work for me. Car drives great now.They are a bit pricey but better than the dealership and overall better quality work. You get what you pay for people.Recommended.
Name: C****** A******
Date: 2023-11-25 14:09:09
Rating: 5
Comment: Its a lot more than doing it yourself. But cheaper than a dealership. With that being said, they are very honest about what is wrong with your car. And they stand behind everything they do. Since I feel comfortable with their diagnostics, I will be back.
Name: K**** A
Date: 2023-11-19 21:58:13
Rating: 5
Comment: Great service for my older vehicles. Im happy to be a repeat customer.Shuttle service driver, Lynn, was prompt, pleasant and helpful! Thanks!
Name: C**** B****
Date: 2023-11-15 20:32:31
Rating: 5
Comment: Great service with some of the best prices in town. Ask for Raymond L. for a tech.
Name: K**** A*******
Date: 2023-11-13 17:02:48
Rating: 5
Comment: My cars are 10 and 12 years old now so repairs to keep them running are necessary. Im glad I found Great Lakes Auto repair for great service! And, thank you to Lynn for the easy shuttle service while Im waiting! 5 stars!
Name: A******** C***
Date: 2023-11-10 13:29:06
Rating: 5
Comment: Great shop, great people, great service! I’ll be taking my car here from now on, thank you!
Name: M****** B******
Date: 2023-11-09 14:49:01
Rating: 5
Comment: Took my vehicle to this shop to get the flex pipe replaced on September 31st and picked it up the next day. The price was a bit more than what I expected to pay, but Aaron and Lynn went above and beyond to make sure everything was taken care of. Good work you two and Ill definitely be back in the near future
Name: S**** S
Date: 2023-11-08 21:43:51
Rating: 5
Comment: Very kind, offered shuttle services to with Lynn and was very satisfied!
Name: D**** B***
Date: 2023-11-02 20:46:11
Rating: 5
Comment: So thankful for John & his team, always a great job, best costumer service,so friendly & go the extra mile to make sure your happy & back on the road, I recommend them to everyone 👍
Name: C**** A****
Date: 2023-10-31 14:27:19
Rating: 5
Comment: They were very busy, but they fit me in anyway and I didnt have to wait long at all. I appreciated the friendliness of the person manning the desk and phones as they were also efficient but not bossy or rushing you out. I had come from a few different places who didnt seem nearly as busy but sent me away anyway, were kind of rude, and whose quote came in double what I paid here.I also appreciated they didnt try to sell me a million things I didnt come there for.
Name: G*** Z***
Date: 2023-10-30 23:05:14
Rating: 5
Comment: Had my truck aligned few weeks agoguy over there Steve was amazing did a great job and explained everything.Two thumps up..
Name: J****** D****
Date: 2023-10-28 01:22:24
Rating: 5
Comment: I recently traveled to Auburn Hills from 200 miles away. When I arrived, my vehicle started to act up. This was a Friday afternoon. I was far away from home, with a broken vehicle. Lynn at Great Lakes Auto provided me with a shuttle ride to my hotel a couple miles away and was able to accommodate all of my luggage I was traveling with. Monday morning Great Lakes Auto Repair performed diagnostics on my vehicle and it turned out my transmission went out. They ordered a replacement that day, and by Friday afternoon I received a call that my vehicle was done. Payment was easy online. I think cost was ok. All of the employees were professional, knowledgeable, and great to work with! Huge shoutout to Aaron for helping me navigate the process, and again to Lynn for a smooth ride to my hotel. I do recommend GLAR if you need work done!
Name: M***** L****
Date: 2023-10-03 20:51:50
Rating: 5
Comment: Thanks Lynn for the terrific shuttle service!
Name: J********* C****
Date: 2023-10-03 10:14:37
Rating: 5
Comment: My first time here and they did a wonderful job! Also Lynn she is amazing and polite and she represents what customer service suppose to look like. Thank you Great Lakes Auto Repair and Lynn. Doug at the front desk also was amazing! Thank you Doug
Name: G** 0*******
Date: 2023-10-02 13:33:29
Rating: 5
Comment: Lynn was a great driver thanks for the ride home while my vehicle was being fixed
Name: D****** C*******
Date: 2023-09-27 21:52:08
Rating: 5
Comment: Chose this place because of a google review so I am doing my part. Lynn and Doug took good care of me and I am pleased with the service.
Name: M******* H****
Date: 2023-09-22 17:12:34
Rating: 5
Comment: Doug was so helpful and kept me updated on everything. They were fast and efficient!
Name: J*** �********** W********
Date: 2023-09-21 19:11:23
Rating: 5
Comment: They were fast honest and very knowledgeable also friendly special thanks to Doug
Name: S****** K****
Date: 2023-09-21 12:52:02
Rating: 5
Comment: I had a spark plug broken off in my engine they got my car running like when I 1st got it definitely would give more stars if possible! Call them 1st You won’t regret it
Name: H****** J****
Date: 2023-09-21 00:50:08
Rating: 5
Comment: Bare with me this may be long winded.So I was having issues whit my car starting when it wanted to and smoking on occasion. I took it to shop 1(I have been going there for 10+ years) and they said everything checked out and that it may be an electrical issue. I brought it here and they basically said shop 1 was wrong. So this started my trust issues and me being a stress case for them. I gave them the go ahead bc what else am I going to do. Thus far she has been running great and I am glad I just went with it. They were patient and explained everything and as it stands I will be back. So thank you guys so much for that.Couple of things because I saw complaints about these issues. 1: they do charge for diagnostic tests. Considering shop 1 ran diagnostic tests and failed to fix the problem, the cost was worth it. 2: the cost. While my fix was expensive I dont necessarily think they are expensive, this is just the cost of things now, and like I said it was worth it.
Name: J** M***
Date: 2023-09-19 20:14:34
Rating: 5
Comment: Very professional and thorough! Had my truck at two other shops prior, they couldn’t find the problem. Great Lakes had it for one day and fixed it. Great service! Doug was very helpful and professional. Thanks guys
Name: a**** f**
Date: 2023-09-07 15:27:43
Rating: 5
Comment: This place was wonderful! Very efficient and kind. Doug helped me immensely. I will be returning here in the future!
Name: F**** H***
Date: 2023-09-06 19:10:07
Rating: 5
Comment: Lynn was great the customer service this place has is exceptional even with me having to bring my car back they helped me in so many ways they accept snap which is financing they help you with rides home the crew yall have is great and very appreciated
Name: T*** T*****
Date: 2023-09-01 21:31:17
Rating: 5
Comment: Want to thank Lynn Dudley for the ride back to my hotel and for the great service
Name: S***** S*
Date: 2023-08-31 14:19:51
Rating: 5
Comment: Great Lakes Auto doesnt disappoint, great work done by them and fast. Took my Dodge dart to 2 auto shops and a dealership and they couldnt resolve my coolant leak issue, come here once and John was able to fix it in a few days. Also shoutout to Lynn, gave me a ride back to my place and Doug for being transparent and respectful, great customer service! 5 STARS!
Name: K******* K****
Date: 2023-08-30 20:38:52
Rating: 5
Comment: From start to finish, excellent service and work. Appreciate everything. Doug was great on the phone with me. They got me in the day I called and finished the following day! They do not mess around at all! When my car was ready, Lynn picked me up at my house and brought me to the shop, she was so kind and easy to to talk to. Ty Doug, Nate Scott and Lynn! All of you guys rock! Sorry if I missed someone.
Name: D******* J******
Date: 2023-08-28 18:53:11
Rating: 5
Comment: I highly recommend bringing your vehicle to this shop. Doug was very friendly and and a great assist with helping me get my car fixed. Service was very quick, I was out in no time.
Name: A* S******
Date: 2023-08-25 01:58:46
Rating: 5
Comment: Great experience both times I brought my vehicle in for repair
Name: K**** v*******
Date: 2023-08-24 17:10:11
Rating: 5
Comment: The technician Nate S. Is by far one of the most respectful and hands down best mechanic around, always on point with any diagnostic and repair. I recently had my timing belt replaced, within no time I was back on the road like always best work around thanks Nate.
Name: M*** C
Date: 2023-08-23 21:35:37
Rating: 5
Comment: Doug was cool and they worked on ny car fast!
Name: A** H*****
Date: 2023-08-23 19:20:11
Rating: 5
Comment: Best in town! Will always recommend them!
Name: C***** M*******
Date: 2023-08-15 18:28:07
Rating: 5
Comment: Everyone here is so nice and welcoming. I have never had any issues after they have fixed my car. 10 out of 10 would recommend. Special shout out to Lynn for the good conversation and ride home!
Name: C**** A
Date: 2023-08-15 00:28:11
Rating: 5
Comment: I totally trust them with my loved 1985 Chevrolet Camaro Iroc-Z! Work performance is 2nd. to none.
Name: C***** L*******
Date: 2023-08-11 17:19:47
Rating: 5
Comment: The front desk people (Dee & Doug) were a wonderful help in solving my auto issues. Thank you very much. This is my new auto repair place.
Name: J**** P*****
Date: 2023-08-11 16:50:12
Rating: 5
Comment: Great customer service! De De and Doug were extremely friendly and helpful. Would highly recommend this place for all your Auto needs!
Name: D**** E****
Date: 2023-08-11 14:07:59
Rating: 5
Comment: Dee and Doug were amazing. Ill be back thanks GL!
Name: W****** C******
Date: 2023-08-07 18:52:12
Rating: 5
Comment: Doug was great to work with and the service was great. I will definitely use them again.
Name: R***** P****
Date: 2023-08-01 18:49:20
Rating: 5
Comment: The service was great and thank you Mr john.
Name: F****** G*****
Date: 2023-07-24 23:40:36
Rating: 5
Comment: Lynn and Dede is the best thank you both so much for all your help today getting us in an out. Great prices an great work
Name: K****** M*******
Date: 2023-07-24 23:38:43
Rating: 5
Comment: The best around, I would recondmend this shop to anyone. Thanks Lynn, your the best for your recondmendation and services also.
Name: K M*******
Date: 2023-07-13 01:32:02
Rating: 4
Comment: Even though I had a issue with communication and car repairs I respect them I only had one worker who was disrespectful but overall the rest of the staff is respectful and understanding
Name: E** A***
Date: 2023-07-12 20:35:04
Rating: 5
Comment: Great service and professional approach. I had AC issues and got that fixed very soon. Great service in front office and even got drop off and pick up, Lynn was very professional and nice. Thank you.
Name: M** H*******
Date: 2023-07-06 18:46:15
Rating: 5
Comment: I had the pleasure of meeting Lynn , she gave me a ride to and from my job . Although I didn’t get any work done I would still recommend this place .. thanks so much
Name: K****** V*******
Date: 2023-07-06 18:39:10
Rating: 5
Comment: Amazing customer service! This establishment helped me out SO MUCH, especially Jonny! I came in with a problem with my trunk and they fixed it in less than 10 minutes and had me on my way with no charge. A huge shoutout to Jonny for all his help. Would highly recommend!
Name: D***** K*****
Date: 2023-07-06 17:52:44
Rating: 5
Comment: Absolutely hands down a good honest shop. I was in a pinch after work with a chunk of metal in my tire only shop that could get me on within the hr and fixed in 2 with confidence. Very happy with this shop with how they operate and talk to people with respect. No run around just a good honest shop doing bussiness.
Name: G***** H***
Date: 2023-07-06 15:48:49
Rating: 5
Comment: Very good people. Great workers ! Thank you !
Name: H**** S********
Date: 2023-07-05 13:22:25
Rating: 5
Comment: This place is the real deal. Big John is taking his business to new heights. Not only does he provide excellent vehicle repair at a fair price, he is adding all the bells and whistles to make sure. QC and customer service employee, Lynn, provided me a ride home at no extra cost and with a smiling face…..Bravo, John!
Name: T*** L**
Date: 2023-06-29 17:18:00
Rating: 5
Comment: Went to this place today, and they did a very great job to catch the problem. I am so satisfied with my driving. All my wheels are straight balanced, no more of vibration. It is so surprising that John actually caught the problem and explained to me to understand. I am very appreciative of his job, and his crew did a very nice job. Will be back to this place.
Name: T***** L****
Date: 2023-06-21 15:10:15
Rating: 5
Comment: The service here is great. Great customer service. Thank you Dug
Name: A*** E******
Date: 2023-06-20 19:48:52
Rating: 5
Comment: The AC in my Honda Civic failed. Doug scheduled me for service the same day I called and I was on my way in an hour. Super nice, professional, and the charge was more than reasonalbe. Not looking forward to the next issue with my aging vehicle, but wont hesitate to call Doug and the folks at Great Lakes Auto Repair again.
Name: J******* R*****
Date: 2023-06-20 09:34:45
Rating: 5
Comment: I took my van to the shop for the first time yesterday. Our regular mechanic was unable to clear a code and therefore couldnt complete the work that I needed done. So after a few phone calls, I found Great Lakes Auto Repair. They were polite and super accommodating when I made my appointment. Their quote was also right in line with my regular mechanic. So they have great prices! Come time for my appointment. I was a few minutes late and they were super gracious. Even though they were insanely busy, they still managed to get my van in and out within an hour and a half while I waited. If I didnt already have a regular mechanic, this shop would be my choice! While I was there I also noticed a sign in their lobby. All their work is guaranteed for TWO YEARS!!!! If that doesnt show that they dont take their jobs lightly and truly stand behind their work I dont know what does!?!? If I ever have to stray from my usual shop again this is where I will go.
Name: T** R****** F*****
Date: 2023-06-14 19:18:54
Rating: 5
Comment: They really get it done I do appreciate Doug for the work👏🏾
Name: L** M*****
Date: 2023-06-13 09:36:17
Rating: 5
Comment: I am an older woman and my passenger side door would not close . i tied the door closed as tight as I was able. I saw. One of the bay doors was open so I stopped and one of the guys was working to play catch up. A young man came out and fixed my door. I will bring my business to Great Lakes because of a young man who helped me out of a tough spot. Thank you again to the employee who helped me.. It was very much appreciated.
Name: D J
Date: 2023-06-07 21:12:04
Rating: 5
Comment: Lynn was very professional, I never been to a place of business that has AAA service inside and outside the establishment . Pick up and drop off
Name: B**** L*
Date: 2023-06-05 20:43:32
Rating: 5
Comment: Great service for repairs I have had many repairs here and the service is great. Lynn will help you get where you need to go in case you dont already have a ride
Name: J**** P*******
Date: 2023-06-02 23:28:21
Rating: 5
Comment: Amazing work fixing my brakes and a Lynn did a great service of dropping me off and picking me up from work!
Name: c****** w*****
Date: 2023-06-02 22:40:00
Rating: 5
Comment: Doug and John are amazing. They helped me when no one else could. And gave me the information I needed and more. They even helped me on something the Lincoln dealership of Troy couldn’t. Without hesitation. Thank you so much I will be back and I’ll tell everyone about your work, brains and kindness
Name: T** M********
Date: 2023-05-25 20:14:42
Rating: 5
Comment: I would highly recommend Great Lakes Auto repair. I had two rear shocks replaced. And as promised done in a very timely manner. Lynn gave me a ride back to my residence and also picked me up. Lynn was very friendly and polite. Thank you guys I will definitely be back if I need work done
Name: M* C
Date: 2023-05-25 17:06:22
Rating: 5
Comment: Very professional, great payment options and very clear with what needed completed. I would recommend this place.I had my alternator and some additional services.
Name: J***** K******
Date: 2023-05-25 00:57:56
Rating: 5
Comment: Goodness gracious these guys got my ride from dead to brand new with an incredibly fair price. These guys are reliable and fair. My car was set to French-Canadian for some reason after.....but easy fix hahahahaha. Highest recommended auto shop in Oakland county
Name: B****** B****
Date: 2023-05-18 20:06:30
Rating: 5
Comment: My man Doug - thanks for helping me out.I’m new to the area and Great Lakes was the easiest for me to get to, but I’m now confident they’re the best in the area anyway! Great customer service, transparent work and pricing, and prompt delivery of my vehicle. Thanks all, I’ll be bringing you more work soon.
Name: P***** M*******
Date: 2023-05-17 17:05:22
Rating: 5
Comment: John did a great job on timing for my AC diagnostic. Only took three hours. Will come back for more work!
Name: P****
Date: 2023-05-11 17:02:48
Rating: 5
Comment: Nate did a great job with my car and it was nice car ride home with Lynn!
Name: J****** S****
Date: 2023-05-11 17:00:57
Rating: 5
Comment: Nate did an amazing job on my truck! Very thankful that Lynn was able to give me a ride as well while my truck was being maintenanced! Staff is very nice and honest! Would definitely recommend to others!!
Name: P**** E******
Date: 2023-05-11 16:22:02
Rating: 5
Comment: Nathan Scott diagnosed my brake problem and repaired it quick and professionally I recommend this shop
Name: K***** B****
Date: 2023-05-10 15:07:35
Rating: 5
Comment: Lynn and joe were very helpful with my car troubles. Joe communicated efficiently the issues with my car along with the prices and time frame for completion. Lynn was very kind and gave me a ride back to my place while they worked on my car. I’m happy I went to here.
Name: O****** H******
Date: 2023-05-09 17:03:17
Rating: 4
Comment: Had some rear suspension work done, Nate took good care of me! Very satisfied with work completed!
Name: B****** Y*****
Date: 2023-04-03 22:56:39
Rating: 5
Comment: The staff was so friendly, got back to me with a competitive quote in a timely matter, and got my car back to me before the weekend!I was pleased with the service, timeliness and price.Thank you!
Name: E**** G****
Date: 2023-04-03 14:12:05
Rating: 5
Comment: Very nice service here!! Doug ran out and got me a personal water because I’m as so thirsty. Just appreciate the courtesy to customers!
Name: L*** L
Date: 2023-03-31 23:04:04
Rating: 5
Comment: I just want to thank John and Doug both from the bottom of my heart. My situation with my car (BMW X3)was very difficult, they got me back up and running with no problem my vehicle sat at MY DREAM TIRE for almost 3 months before they told me they couldnt fix it. Great Lakes Auto repair treated me like family I will definitely deal with them from now on!!!!
Name: G*** L***
Date: 2023-03-16 01:18:41
Rating: 5
Comment: Excellent service. Knowledgeable mechanics. Fair prices.
Name: E***** �******* o******
Date: 2023-03-02 19:55:11
Rating: 4
Comment: Seems like a good shop very pricey on engines got much better deal and better warranty from another place but the employees seem really nice I would do business with them
Name: B****** D****
Date: 2023-02-25 16:56:03
Rating: 5
Comment: They were quick and very polite when I brought my truck in. My truck runs great now and I couldnt be happier with the result
Name: M*** J****
Date: 2023-01-24 13:56:15
Rating: 5
Comment: John is a great guy and not out to over charge anyone, I took my old Camaro to him to have the oil pan replaced witch isnt a easy job and he did it for a very good price and it was finished right when he told me it would be and no extra surprises like most places, he stayed true to the quote, obviously his guys are very good at what theyre doing so Id like to thank them too, Great Lakes will be receiving all my auto work from this point on. 👍
Name: J**** M******
Date: 2023-01-13 05:27:48
Rating: 5
Comment: Came here because my car was making a noise, and I was very impressed with the service. John made sure that we fully understood exactly what was needed, and made sure I felt welcome. My car did end up having some issues that it had to stay there longer than anticipated, but John made sure to keep contact and up to date with what was going on with my vehicle, always being polite and clear with what was happening. I WILL be going back there for all my car work from now on, because I know I will get quality work done with a kind and friendly demeanor. I definitely reccomend this place to anyone with any car issues.Also they have pretty good services that come with a warranty that wound up saving my butt. Glad John let me know everything because it DEFINITELY came in handy.
Name: J****** B*****
Date: 2023-01-10 22:51:07
Rating: 5
Comment: I took my son’s truck in, they quickly inspected it and found that I needed an engine replacement. I have Car Shield which I began to see may not have been the best decision for extended warranties. John at the shop was diligent in contacting Car Shield more than multiple times to make sure that they had everything that was needed for the claim; even after they would not respond to him or say that they didn’t receive documents. My claim was approved 2 months later, they replace the engine that week and my son is safely back on the road.
Name: A***** �************** M
Date: 2023-01-05 23:21:20
Rating: 5
Comment: I must say they are very professional. Very good prices and warranty is good. I brought my car in for a heater core problem and I am very satisfied with the price and level of service. I recommend them for all car repairs. They can do it all.
Name: L******* H*****
Date: 2022-12-23 14:04:01
Rating: 5
Comment: The service was very prompt and professional. I highly recommend this repair shop.
Name: W*** L*****
Date: 2022-12-07 14:00:03
Rating: 5
Comment: I’m so glad I was able to find a shop that’s honest and upfront! I really appreciate John’s help. He saved me $400! I thought my alternator was bad and it was actually the battery.
Name: G*** I****
Date: 2022-11-23 17:30:29
Rating: 5
Comment: Successfully diagnosed and fixed my car when it was making an intermittent noise. Excellent customer service and highly skilled Mechanics that I trust.
Name: J*** O****
Date: 2022-11-01 14:28:19
Rating: 5
Comment: These guys have fixed 2 of my vehicles and took great care of us both times. My family and I totally recommend Great Lakes Auto Repair…
Name: F**** T****
Date: 2022-10-10 15:35:07
Rating: 5
Comment: I’ve used Great Lakes Auto Repair twice now. Just recently on my Jeep. The suspension was not working right and the air shocks were flat. The dealer would have charged $1100 for the part we needed and John took the time to find an equivalent part and had it all perfect with an oil change for $521. Now it’s perfect. Thank you
Name: C******* L********
Date: 2022-10-03 16:56:45
Rating: 5
Comment: John and his team were amazing! We were from out of town and needed some urgent service. John can through when we needed it most! When we are in town again and need repairs, we would definitely go back! Thanks again!
Name: D*** H***
Date: 2022-10-03 16:08:06
Rating: 5
Comment: Jon and his team hate my foreign cars but still fix them like there kids are behind the wheel.
Name: R***** M*******
Date: 2022-09-06 14:12:33
Rating: 5
Comment: Just recently came to Great Lakes Auto for the second time. This time was for my truck.They not only got me in quickly, but also completed the total brake job right away!This is the second time they have done work for me in the past couple of months and I am Very happy and satisfied.
Name: S**** C*******
Date: 2022-09-02 22:51:00
Rating: 5
Comment: The BEST place to take your car hands down!! They have helped me so much with my 08 Impala and I could not be happier!
Name: L** S****
Date: 2022-08-26 20:47:58
Rating: 5
Comment: Great Lakes Auto Repair helped inspect a vehicle for me and saved me from buying a car that would have cost me a lot of money down the road. They were very kind and were able to get the car in and out in a few hours. Would definitely recommend.
Name: M* G**
Date: 2022-08-20 04:32:41
Rating: 5
Comment: Had a tire blow up on me, and stripped one of the lug nuts, bummer, had to tow it to them, and some how, the gentleman who helped me, got it off before having to torch it off and saved me big, so to the guys that work their, thank you for helping a family of 6, who cant have a car break down on them, very quick work and professional, will come back if I cant do it thats for sure. Lots of knowledge their.
Name: F******* R****
Date: 2022-08-19 21:32:32
Rating: 5
Comment: Took vehicle in on Monday, gave timely updates/explanations, answered questions, and never felt like they were trying to upsell. Focused heavily on the specific issues mentioned (e.g. cracking noise in suspension) and asked further questions when they needed more clarification. Eventually were able to identify the likely issue.The employee at main desk, Brenden, was very professional and accommodating. Great person to have representing the business (at least in my weeks experience).
Name: A**** C*****
Date: 2022-08-02 19:14:43
Rating: 5
Comment: The convenience 🙌🏿 I stopped in to get an alignment done & it was literally done within an hr or so. Quick & Affordable. Myself & my 10 Ton little Girl Thanks you Guys for the help, she drives ALOT better🙏🏿Ill be back for the Tune Up.
Name: L*************** C***
Date: 2022-07-28 17:39:06
Rating: 5
Comment: Just had my Impala serviced for the 2nd time and I am once again very impressed with the speed and the quality of the work done here. I recommend 100% and will forsure return for future repairs.
Name: N*** N******
Date: 2022-07-25 19:43:23
Rating: 5
Comment: Very competent, friendly and fast!!! Repaired my wrangler already twice! Thanks Brannon and team!
Name: D*** S******
Date: 2022-07-25 16:51:29
Rating: 5
Comment: I’m always skeptical and particular when it comes to auto repair shops.Always use Great Lakes Auto for my vehicle repairs. They gave me estimates with no pressure to do service on my vehicle.Halfway through the service I got a courtesy call updating me where they were at with repairs. Very satisfied with the results and cost for repairs. They also showed me the part that was bad on my vehicle.My vehicle was clean after all the work. You can tell they take pride in their work ethics.I’ve taken vehicles there for years and will continue to recommend them to everyone who needs automobile repairs.Got a follow up text to check on the repairs a couple days later. Tells me they care.I NEVER give 5 star reviews. That tells you how I rate Great Lakes Auto Repair!
Name: K**** M****
Date: 2022-07-24 18:51:33
Rating: 5
Comment: Best experience I’ve ever had in my 62 years of age. I worked with Brennan I believe was his name. Excellent kid. I would come back.
Name: C*****
Date: 2022-07-21 14:01:40
Rating: 4
Comment: So far had my car worked on 2 times, theyve been great so far, no issues on the work they did. They garentee there work as well. Timely, reasonable prices even with inflation, kind, helpful and patient. Most likely go back to them.
Name: A****** H********
Date: 2022-07-21 02:44:04
Rating: 5
Comment: Came in without an appointment and was in and out within 30-45 minutes. Staff is knowledgeable and nice. Highly recommend to anyone looking to have their vehicles taken care of.
Name: g***** b****
Date: 2022-07-20 15:30:56
Rating: 5
Comment: Had a o2 sensor replaced that I couldn’t get to. They were very Courteous and had my vehicle back the same day and very reasonably on their rates. Will definitely take my vehicle back to them again if need too.
Name: C****** P*********
Date: 2022-07-13 20:20:12
Rating: 5
Comment: Excellent auto shop! Great Lakes Auto Repair offers quality service at a fair price. Staff is helpful and reliable.
Name: K**** C***
Date: 2022-07-01 19:04:29
Rating: 5
Comment: I took my car in for a weird shake, and they got my car in the same day! Everything was explained in very clear terms, really took the hassle out of the experience.
Name: N** G*******
Date: 2022-06-30 22:04:57
Rating: 5
Comment: Weve trusted Great Lakes Auto for years with our personal and business vehicles. I highly recommend!
Name: A****** V******
Date: 2022-06-30 17:52:39
Rating: 5
Comment: John, Joe and Brennan have always taken great care of me and my vehicles and are super friendly and explaining everything easily and simply! I take all my cars here for anything as simple as an oil change to a whole engine swap!
Name: I******* a*********
Date: 2021-10-06 16:56:23
Rating: 5
Comment: Great price great technicians great service. I had my car fixed there but couldnt pick it up and they let me keep it there without hassle until I was able to get my car.
Name: A*** W*****
Date: 2021-09-10 01:30:55
Rating: 5
Comment: Although the work isnt actually completed yet and likely wont be for some time, these guys are great. From the 1st phone call all of my questions have been answered by a knowledgeable, friendly staff.
Name: A**** J****
Date: 2021-09-03 05:25:11
Rating: 5
Comment: The first thing I noticed when I came here was that there were a *lot* of cars - a variety of makes and models,new and old. I felt good about that because it let me know that theyve earned the trust of their customers over time. After having my car serviced to repair an engine leak, damaged wiring, and an exhaust issue, I can see why.Joe delivers excellent customer service and is very thorough in explaining exactly what needs to be done and why. His team of skilled technicians got my car up and running as smooth as ever. Im so happy with the results.I will definitely return if I need additional repairs in the future. Thanks to the team at Great Lakes Auto Repair! I really appreciate you all!
Name: R****** T*****
Date: 2021-08-12 18:50:45
Rating: 5
Comment: Honest and hardworking individuals. I trust them and they don’t fail me nor take advantage. Lucky to have them as my local go to shop.
Name: T***** W*****
Date: 2021-06-16 18:32:07
Rating: 5
Comment: Very professional and courteous. I had trouble with an at home repair. They fit me into their busy schedule last minute and completed the task in little to no time at all. Definitely would recommend 10/10.
Name: E******** C******
Date: 2021-06-11 14:24:49
Rating: 5
Comment: I would highly recommend this business to anyone. They are fair on their prices. Very friendly. I wouldnt want to go anywhere else to get my vehicle fixed.
Name: O**** s
Date: 2021-05-29 00:18:39
Rating: 5
Comment: Great place drove my van and it had the power that I needed I took the other garages they just keep taking my money great place you guys are awesome you guys have my business thanks anybody out there call business
Name: J**** W*****
Date: 2021-05-25 21:20:05
Rating: 5
Comment: Had a few wheel bearings, a ball joint, and brakes replaced. Everything was done perfectly and in a timely fashion. They were courteous and called to inform me of any problems or issues they ran into. Very great service, very quick, and cost effective. I’ll definitely be a returning customer.
Name: T**** K********
Date: 2021-05-21 15:12:53
Rating: 5
Comment: We’ve had several vehicles be serviced here in the past few years and they continue to do fantastic work and service. They are fast, friendly, and helpful in explaining everything. They’ll continue to get our business in the future. Thanks again!
Name: J**** H****
Date: 2021-05-18 12:09:00
Rating: 5
Comment: Just got a car and the next week transmission wasn’t working. Joe was great and got my car fixed when he said he would. I will definitely be back.
Name: C******** P***
Date: 2021-05-10 19:29:57
Rating: 5
Comment: Always honest and affordable. Great group of mechanics. I cant say enough good things about them! So thankful for their knowledge and assistance.
Name: G*** M**********
Date: 2021-05-10 12:08:03
Rating: 5
Comment: They did what they said they would do and did it well.They were not afraid to work on my 1989 Allante. I will use them again.
Name: O***** R*******
Date: 2021-05-04 05:07:21
Rating: 5
Comment: Always leave happy and have no issues. Joe was extremely hopefully and I couldnt recommend anymore. Very grateful 🙏🏻
Name: T****** M***
Date: 2021-04-15 19:24:12
Rating: 5
Comment: Excellent service I always feel comfortable with them fixing my car.
Name: n*** j****
Date: 2021-04-14 12:08:12
Rating: 5
Comment: Great service at affordable prices! Very professional and great customer service! Dont hesitate and bring your vehicle in to them, you wont be disappointed!!
Name: A***** I*****
Date: 2021-04-07 12:24:59
Rating: 5
Comment: Joe the guy in the front was very polite and took his time to explain to me what was wrong with my Durango and went out of his way to show me the part they replaced. Very personable guy and its highly appreciated. Will come back if i have other issues with my vehicle
Name: T** H****
Date: 2021-03-04 16:39:17
Rating: 5
Comment: Joe was an amazing person to work with! He led me in all of the right directions, such a joyful person. 10/10 would recommend and I’ll be sending customers their way!
Name: F******** J******
Date: 2021-01-14 13:44:54
Rating: 5
Comment: Great Lakes Auto went above and beyond to make sure my vehicle was fixed for a reasonable price ! I got all new brakes that work great, along with knowledge of upcoming things that need to be fixed as well. They’re truly an amazing company i highly recommend
Name: l*** a r***
Date: 2021-01-07 13:28:23
Rating: 5
Comment: I value honesty in a mechanic shop above all else.Great lakes is completely upfront about repairs and efficiently perform the repairs.Good people making an honest living which is refreshing in this day and age !
Name: K*** W***
Date: 2021-01-05 13:27:45
Rating: 5
Comment: Honest, accurate & Reliable. You can trust whatever problems you are having with your car to be corrected & back on the road just as soon as you approve the repairs to be completed.
Name: A***** H*******
Date: 2020-12-15 13:53:20
Rating: 5
Comment: I took my car to these wonderful mechanics after having my car in and out of another shop for 2 weeks and it just getting worse. After spending 2 weeks without my car due to the other shop my car stalled while idling on my way home. The next morning I called great lakes auto since I was able to get my car home the night before and explained what had been replaced and all the issues that followed the other shops repairs. I explained the car issues and they advised me to see if the car is still giving issues as 1 time of stalling out could be a fluke. My car wouldnt even start. After getting my car started I took it in and these great guys were so friendly upon arrival. Took notes on what had been done and what the car was doing now. They called to keep me informed every step of the way and made me feel good about my car being at their shop. They were great and my car runs better now than it did before hand. They ended up having to replace the o2 sensor and 2 fuel injectors. I was shocked that the other shop never caught this issue but thankful the guys at great lakes auto were so capable that they found the issue and were able to execute the repairs in a timely fashion. I will definitely take my car back there.
Name: R*** C**********
Date: 2020-12-15 06:30:17
Rating: 5
Comment: Always fast, professional, and consistently does great work. Give John a call and he and the team really work hard to fit people in and get their vehicles fixed. Other plusses: I’ve never had to get something “re-fixed” and they are consistent, great communicators, and incredibly transparent.Great Lakes Auto has earned my trust. You won’t be disappointed (and every time I priced them against a competitor it was ALWAYS cheaper at GLA.) I’d give way more stars if I could. Great Lakes Auto is the real deal and I couldn’t recommend them more highly.
Name: E**** J******
Date: 2020-11-20 01:58:34
Rating: 5
Comment: OH YEAH!!,..SO NICE, I DID IT TWICE. VERY GOOD SERVICE, JUST ASK FOR BIG JOHNNY WRENCH!..NOW IF IT TAKES A FEW DAYS MORE, JUST LET THEM WORK THEIR MAGIC!, ITLL BE WORTH IT👍AND FOR THOSE WHO WROTE THE NEGATIVE REVIEWS, SORRY KIDS, THEY DONT WORK FOR FREE..SERVICE IS FANTASTIC, PRICE IS GREAT!!
Name: L****** L*****
Date: 2020-10-16 19:31:28
Rating: 5
Comment: John and steve were both very friendly and professional they had my car fixed before I could even get to the ATM lol but no seriously they were fast and I had real mechanical work done and my car sounds brand new I highly recommend
Name: K***** O****
Date: 2020-09-11 01:04:26
Rating: 5
Comment: Great quick service. I will definitely go back if I have any other issues with my SUV.
Name: C*******
Date: 2020-09-09 23:44:04
Rating: 5
Comment: My Eclipse had an intermittent starting problem awhile back so I had them tow it to their shop. They were extremely upfront about pricing and we agreed replacing the starter was the best path. Never had an issue again after that. Car was done in a couple of hours. Pricing was extremely fair and they did a basic inspection while it was there. Very professional and I frequently recommenced them.
Name: M*** C******
Date: 2020-08-22 23:39:27
Rating: 5
Comment: Worked with Steve. He had my truck in and out in 12 hours. Great place to have work done.
Name: T** J******
Date: 2020-08-14 09:56:36
Rating: 5
Comment: This place was back up...Butt I see why these guys have good quality work ... They said they was going to give me a call in a week and actually called me less than a week...work was good,great service will come back thanks
Name: T***** B****
Date: 2020-08-06 15:23:50
Rating: 5
Comment: When taking my car in for repairs, I was promptly greeted by Steve. I told him the issue I was having with my car. Steve took all the information necessary to diagnose issue, kept me updated on the progress of my repair and he called me later that day when my car was ready. The bill was less than I was originally told and I felt comfortable the whole time. Great service! I will return!!
Name: D**** P******
Date: 2020-06-30 17:37:52
Rating: 5
Comment: Highly recommend these guys!!! I brought my 88 Blazer to them and they were very helpful and professional throughout the repairs. Unlike other shops, they care about the cars and customers and are more than happy to work on classic cars. John took the time to talk me through the different options for the repairs. He even showed me what broke and talked me through what would be done to complete the repair. The repairs were made quickly and at a good value to get my truck back on the road. I will definitely bring my vehicles there in the future for repairs and service.
Name: L* T**** C******
Date: 2020-03-11 01:34:50
Rating: 5
Comment: I NEVER write reviews, but I Always read them when considering doing business with anyone . . . This is the exception right here, experience from beginning to end was all I expect and then some when it comes to customer service.My car decided that AFTER getting a part fixed with the engine just 4 days at the dealer, that it wanted to have the ball joints replaced also. I called around, found a place that said that they could get me right in, didnt quite go that way. I asked for another shop and the best thing they did was refer Great Lakes Auto Repair. I called right there, got John, he quoted me over the phone a VERY fair price (beat the guys price whos shop I was standing in), I thanked them and heading to John.John made me feel comfortable from the moment I walked in. He got a tech to drive my car right away and pull it in to confirm the issue, and was on the way to work. I walked in after noon, he had me going again with New ball joints, wheel alignment, and stabilizer BY 5 PM. . . . Very Pleased! But more than the great service from John and his team, I loved the fact that I NEVER knew that he was the owner. This man answered Every call, helped at the desk, was in the back and not once did I get that Im the owner attitude that some can give. He is down to earth, we chatted and laughed while I waited for my ride.Im not from here, soon havent been to shops around here like that, but I WILL be back to John and his guys if every needed again. Thank you, guys! ( And sorry for being so lengthy . .. I write:) )
Name: R**** H****
Date: 2020-03-04 02:33:45
Rating: 5
Comment: Gave these guys a try for the first time this week with no prior knowledge of them. Went strictly off of the quality of their website, google page and the way they answered the phone.I was not disappointed, got them my car Friday afternoon had a diagnosis Monday afternoon (theyre closed weekends, so far the only negative I can see) and had it back on the road Tuesday afternoon. The pricing was fair, and they were honest about what needed to be fixed to be safe to drive and what I could wait on.
Name: T***** J******
Date: 2019-11-15 22:54:56
Rating: 5
Comment: Took my car in for a blower motor fix got it done for free they live up to the warranty unlike other places.😀 now I’m back rolling with good heat
Name: c******** c*****
Date: 2019-08-07 12:42:17
Rating: 5
Comment: I get all my cars fixed by great lakes auto repair ...i recently got my car fixed and it was a big misunderstanding because my car is a rebuilt titles the work i got .the insurance was not covered.... like i said a misunderstanding on both sides..they worked with me and helped me out so much.... once again thank you my car driver new again
Name: d***** s***
Date: 2019-05-20 21:11:47
Rating: 5
Comment: The guys at Great Lakes Auto Care are great !!! There honest hard working and prices are good and there work is outstanding. Thanks John, Joe and Matt for all the work and time you put into my 68 Camaro 😎
Name: J***** C*******
Date: 2019-01-30 20:03:12
Rating: 5
Comment: If I Could give Great Lakes Auto Repair 10 stars I would. On my way to work and blew my tire on Walton. I was able to make it to thier shop and they could not have been nicer. I am able to change a spare noprob, however its -10 and was not dressed properly to deal with the cold. They changed out the badtire, threw on the spare and ordered me a new tire. They now have a life time customer and will refer them to everyone.
Name: T***** E***
Date: 2018-12-16 18:01:31
Rating: 4
Comment: We really like the guys at GLAR. They are very professional and pretty quick. If there was one thing I could ask for it would be weekend hrs.
Name: � l******** �
Date: 2018-12-14 00:36:29
Rating: 5
Comment: Great service and fair prices! Ill definitely recommend my friends and family there. Matt is so polite and professional.
Name: J**** C
Date: 2018-11-07 23:39:01
Rating: 5
Comment: I brought my truck to another shop with one priority concern, and a few secondary concerns. The estimate I received was not affordable for just the primary concern. I brought my truck to Great Lakes Auto Repair, and was informed that it was misdiagnosed at the first shop. At the end of the day they repaired every problem I was concerned about for cheaper than one misdiagnosed priority concern at the first shop.HIGHLY RECOMMEND THESE GUYS!
Name: M*** K****
Date: 2018-10-10 07:15:07
Rating: 5
Comment: WOW, FANTASTIC PEOPLE, As always.... great job ... excellent people... :dBy MARK K. in Pontiac, MIOnce again had to have the truck serviced and once again FANTASTIC, FAST SERVICE by these guys.... How could you go anywhere else ??? The only way this would have been better is if it was FREE... lol... You have won this guy over... Thank You for making my wife happy with her truck ...2009 Ford F150 Lariat.... Mark KnappVehicle: Ford PickupService Date: 05/03/2017UPDATE.... I had to take my truck in again last week ( October 2018 ) this time it was a major issue and these guys took really good care of my truck ( like they owned it ) , Matt had kept me informed all the way through the repair, ( sometimes I think he felt bad even calling me ... lol ) They had my trucks dash all apart , down to the steel firewall to make sure all the components were functioning properly. I felt sorry for Eddie, ( I know I would have been throwing my tools ) I wish to thank these guys for being so patient on this repair and taking GREAT CARE of me... Thanks John, Matt, Eddie and all the other guys there...
Name: C**** B****
Date: 2018-10-09 20:30:32
Rating: 5
Comment: This place is beyond amazing. While on the road for a conference for Work, my serpentine belt came off. (Note) I am no where near home. I exit the freeway and google search for a place near to service my car. Great Lakes Auto was the first to pop up!!! I dialed their number and an awesome person by the name of Matt answered the phone. Upon talking to Matt he stated he’d be able to get me right in AND their location was only 2.9 miles from where I pulled over at. Not only were they able to get my car in, Eddie their mechanic was able to get me back on the road in about an hour. I’m truly thankful for Great Lakes Auto (Matt and Eddie)Great establishment, plus cool and humorous employees!!!
Name: J**** G**
Date: 2018-09-29 19:42:32
Rating: 5
Comment: Great Lakes Auto Repair is truly a company of integrity and trusted professionals! They serviced my car while I was in town for a conference last weekend, were as hospitable as a shop can be by loaning me a car, communicating my issues promptly, connecting with my warranty provider (thus saving me money) and going the extra mile on a Friday to finish repairs for me prior to closing time...I am truly grateful for the exceptional customer service received by the experts of the Great Lakes Auto Repair team!
Name: s***** i*****
Date: 2018-09-28 17:06:05
Rating: 5
Comment: Great experience. Have taken two of my ford escapes here for repairs. Experienced. Honest, reliable. They talk to you and tell you what’s going on. Great place to get your automobile worked on. Will continue getting mine fixed here.
Name: E**** Z******
Date: 2018-09-21 19:52:48
Rating: 5
Comment: Great, friendly service at a fair price without the upselling youll find at other places. Fast turnaround times and knowledgeable staff make this my go-to place for auto work from routine oil changes to more serious issues.
Name: K** P******
Date: 2018-09-21 01:04:51
Rating: 5
Comment: Great people. Great prices. Communication is good. Work is done correctly. My $800 car is still running thanks to these guys
Name: J*** L****
Date: 2018-09-19 16:11:08
Rating: 5
Comment: I have been bringing my cars here for the past 5-6 years. The prompt and consistent communication along with the quality and affordable work just cant be found anywhere else. They also let me know what work is priority and what can wait unlike other shops that try to sell me into what I dont need.Trustworthy and dependable. Will NOT go anywhere else.
Name: C* M******
Date: 2018-09-18 21:37:07
Rating: 5
Comment: This is the only place I will take my vehicle to. They are the best in town in my opinion. They do great work and are very fair on there pricing . Everyone is friendly and out to help you the best they can. I would recommend anyone that needs any work done to go to Great Lakes Auto Repair for sure. 👍👍👍
Name: B**** M*****
Date: 2018-09-18 21:08:44
Rating: 5
Comment: These guys do fabulous work and dont make you overpay for it... Also they get the job done in a timely fashion you wont be waiting days or weeks for simple jobs.
Name: J**** P****
Date: 2018-09-18 13:59:53
Rating: 5
Comment: My wife and I are both regulars here. The service is great, they have a genuine concern for the customers, and Matt at the front desk is a pretty awesome guy. I recommend them to anyone.
Name: I********* T****
Date: 2018-09-07 16:53:17
Rating: 5
Comment: Matt and the mechanics are honest and trust worthy. Prices are fair and customer service is excellent. Ive found myself a new place to handle all of my vehicle needs! Thanks again Matt and Crew!
Name: D*** P***
Date: 2018-08-01 13:33:36
Rating: 5
Comment: Ive been bringing my cars to them for about 5 years. They have always done great and honest work and help me out however they can. They do get quite busy at times, so I recommend an appointment.
Name: D****** L****
Date: 2018-07-12 21:21:17
Rating: 5
Comment: Attentive, efficient, helpful, GREAT location, fair prices. Brought me home and picked me up when my car was done. Thank you John (owner) and Matt. 😊🚗🚘
Name: K******* E*********
Date: 2018-05-14 21:48:26
Rating: 5
Comment: We took our 96 Chevy Silverado here to be fixed. No clue what was wrong with it and sat for a couple of months. I called and Matt answered the phone, super nice, and communicated everything. I highly recommend this place!! Thanks again. (:
Name: a****** a******
Date: 2018-05-07 23:38:23
Rating: 5
Comment: The Dealership alternative !! for sure. The technicians are knowledgeable and their boss provides up to date tools and reference materials to ensure that you receive an accurate diagnosis of your vehicles issue.
Name: D**** H******
Date: 2018-04-13 21:13:52
Rating: 4
Comment: Had my car fixed and fixed correctly the first time, competitively priced with outstanding customer service by knowledgeable technicians. Was my first time going there, but now it will be the only place I take my car.
Name: F** t** C*******
Date: 2018-04-13 09:02:10
Rating: 5
Comment: Matt is great, the work is fast, and the pricing is fair. They also will work with you if you dont have the money all at once.
Name: J***
Date: 2018-04-01 15:06:34
Rating: 5
Comment: Super service (Provided courtesy vehicle right before closing the store - last minute surprise for me as I would have been stranded with a defective and non-driveable vehicle). Right & fair solutions for identified problems. Clear communication. Couldnt ask for any better service. Highly recommended!
Name: K***** P********
Date: 2018-03-02 23:03:46
Rating: 5
Comment: Theyre awesome! I was having some issues with my battery. I called and they were able to accommodate me same day. Within a few minutes my vehicle was pulled around and and looked at.
Name: K**** H****
Date: 2018-02-08 19:49:36
Rating: 5
Comment: I have used this shop for the past 2 years trying to keep my jeep on the road for as long as I can, to avoid a new car payment. The staff is super friendly and as a woman I have never felt as though anyone is trying to pull the wool over my eyes. They have always been honest and the quotes before service have been very accurate. Matt is very friendly and professional to deal with. Unfortunately for me, due to the number of visits, Matt knows who I am when I call and is familiar with my vehicle. I would highly recommend this business for your auto repair needs. Thanks guys!
Name: R***** G***
Date: 2018-01-03 16:19:44
Rating: 5
Comment: They were honestly the best and most honest service I have ever had and they took care of all the dealings with the warranty company. The best part is the times were tight it was days before Christmas they made a Huge discount for the labor to give me a break-in the price.they told me exactly what I would need to get the truck back on the road and they also told me were I could save a few bucks they were all around great guys and easy to work with I would recommend them to anyone for your auto needs
Name: P**** V***
Date: 2017-07-30 16:03:46
Rating: 5
Comment: These are my go-to people. I will go way out of my way to get here (like 200 miles towed). They are completely honest about everything and have never overcharged anything.They are making a living not a killing. This place is absolutely the best I have ever experienced. They have gone WAY out of their way to ensure that I am taken care of. I cant tell you how comforting it is to have an honest mechanic shop that does great work. I cannot recommend this place enough.
Name: E*** W******
Date: 2017-07-01 18:34:17
Rating: 5
Comment: I’ve been brining my 70’s classic and late model vehicles to Great Lakes Auto Repair for several years now. Whether it’s a minor brake repair or something more major and complex, it’s not just a job, rather they truly care about the quality of work and attention to detail. Quotes are accurate, follow-up and communication are very timely. I truly appreciate the time spent taking me through repairs and explaining, in great detail, why and how certain repairs were done. Without a doubt, they have Integrity and trust, at a fair cost.
Name: D*******
Date: 2017-06-30 13:59:47
Rating: 5
Comment: I had a great experience with Great Lakes Auto Repair. They are quick but thorough! They are upfront about prices and let you know what needs to be fixed in order of priority. Which I really appreciated. Very nice and professional whenever we spoke, and kept me updated on everything before they performed the work.
Name: C****** G**********
Date: 2017-05-12 23:01:48
Rating: 5
Comment: There is no other place I would take my vehicles to. Great Lakes Auto Repair has the lowest prices around and some of the most knowledgeable technicians in the industry. The service is top notch and the work is excellent!!!
Name: T***** P***
Date: 2017-04-27 22:11:43
Rating: 5
Comment: My experience with great lakes auto has always been tremendously well.. Great Lakes Auto works with you and your budget..They always let you know what needs to be fixed first if your budget is tight..I love having my 10% discount..I love my free oil change for life.. when they had the free oil change for life program I jumped on it quick.. I save a lot of money with Great Lakes Auto.. John is excellent and Matt is the best.. I love them all..
Name: M*** K******
Date: 2017-04-26 13:20:28
Rating: 5
Comment: I have taken both of my Honda Civics to Great Lakes Auto and have been completely satisfied with their service and free loaner car every time. Matt and his crew are very knowledgeable for repairs on all types of vehicles. They give friendly service as well as recommendations for repairs needed without being hard pressured into the repairs. Keep up the good work Great Lakes Auto Repair.
Name: A* S******
Date: 2017-04-14 02:22:46
Rating: 5
Comment: Have been taking my cars to Great Lakes Auto Repair since they opened. Always accurate diagnosis, honest work and prices. Wouldnt use anyone else.
Name: N*** C****
Date: 2017-04-11 06:12:28
Rating: 5
Comment: Pretty much the only place I trust to touch my vehicles, they are incredible in every way. Honesty, technical ability, communication, transparency...they have it all.
Name: C****** C****
Date: 2017-03-29 22:59:30
Rating: 5
Comment: I had a great experience with great Lakes auto! Matt was wonderful, and helpful through the whole process. They diagnosed and repaired my vehicle the same day! I am very pleased with their service, I will definitely returning for future repair needs, as well as recommending them to friends and family. Thanks again Matt!
Name: J**** C*******
Date: 2017-03-26 15:48:39
Rating: 5
Comment: I needed some repair work done and John took care of it fast and professional. I would highly recommend Great Lakes Auto repair.
Name: A*** C*** L****** & S****
Date: 2017-03-25 15:28:07
Rating: 5
Comment: We have been dealing with Great Lakes Auto Repair for 5 years. They are one of the few repair shops I trust. I recommend Great Lakes to my friends and my customers. Matt is the manager. He really cares about his customers and tries to provide great service and pricing as well. They are really good at diagnosing the hard to find issues. Thanks Matt for all your help.
Name: M*** G**********
Date: 2017-03-20 03:24:17
Rating: 5
Comment: The best place in town to go. Great Lakes Auto Repair has always helped me with my vehicle repairs. They are honest and fair and always helpful in whatever way possible. If you want to go somewhere that will look out for your best interest, this is the place!
Name: W*** M*****
Date: 2017-03-17 14:08:40
Rating: 5
Comment: Thank you great lakes auto for the special tools to fix my truck, you guys saved my job. Please keep up the good work...
Name: B*** E*****
Date: 2017-02-03 18:08:16
Rating: 5
Comment: These guys are awesome! They have saved me a ton of money over dealing with other shops. They always charge less time than the book pays on the job. I wouldnt go anywhere else. Very satisfied.
Name: D***** W
Date: 2016-11-09 23:33:53
Rating: 4
Comment: Ive been going to Matt for 1 1/2 years, he is always professional and goes the extra mile. The work they do is Top Notch.
Name: T** M*****
Date: 2015-06-04 22:50:45
Rating: 5
Comment: The service at this shop is always above par. I had a bad exhaust leak, and I was expecting a push for a whole new exhaust. But no, they fixed it up for just $78, and its still going strong. Great shop. Great people.
Name: R** T*****
Date: 2015-01-18 19:07:10
Rating: 5
Comment: Took my car to GLA at the referral of a close friend because my brakes lost all power. I had known for about two months that I had a small leak in my front passenger side brake line, being the son of a former mechanic I had bought parts and planned on doing the work myself. However, weather and timing were not on my side. Took my car in and Matt and John took a look at it and found that my master cylinder had also went bad. They replaced the cylinder and found that I was right about the leak in the front passenger line, however Matt was pretty sure that the increased pressure from the new cylinder caused the leak. They replaced the line as well and now my car stops better than when I bought it.They did it at a reasonable price too, because I know that the same job at a dealership could have been $900-1000. Ill definitely be seeing them in the future.
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Name: K**** R****
Date: 2024-02-17 01:16:27
Rating: 5
Comment: We have been taking our vehicles to Great Lakes Auto Repair for a year and the customer service is great! The work is completed and the guarantee is awesome. They stand behind their buisness 100%.Lynn the shuttle driver has done a great job picking me up and getting me home safely. All the staff I have had contact with are great. Keep up the great work.