Friends Auto Service & Repair Center - Garden City

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Name: J*** P*****
Date: 2024-01-17 02:58:04
Rating: 5
Comment: What a find! This shop gets top marks. Friendly, customer oriented, knowledgeable, and willing to converse with you about the potential issue your car is having. Came on a busy day and they still managed to get the work done BEFORE the promised day/time. Will definitely be recommending this place.⭐️⭐️⭐️⭐️⭐️

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Name: A****** M**********
Date: 2023-11-22 16:34:13
Rating: 5
Comment: Brought my Flex in for front-end alignment. They ended up doing front and rear for less than I thought the front would be. Professional, friendly service. I will recommend Friends Auto to my family and friends.

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Name: G***** B******
Date: 2023-10-27 14:20:59
Rating: 5
Comment: I have now been here a couple times and I am happy to have found a repair shop that I trust. Hass runs an efficient shop, and has been great at getting me back on the road for a fair price and quickly. I will be back and will definitely not hesitate to refer family and friends to him.

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Name: M**** D****
Date: 2023-10-23 18:20:36
Rating: 5
Comment: We always get the best service and reasonable prices! I will take my vehicles here every time!

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Name: J*** V****
Date: 2023-10-13 18:57:47
Rating: 5
Comment: Honestly, best service at a garage I’ve had in any of the cities I’ve lived in across the country. Had to drive back to Florida, had brake issues. They got me in immediately, did a great job. I’ve have a beer w the gentleman working the front. Good dude

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Name: b***********
Date: 2023-09-05 15:04:27
Rating: 4
Comment: They gave me a free inspection of my suspension and told me the upper ball joints were causing the wobble. They wanted $900 to do the work so I spent $300 on tools and did them myself. Wobble still there so I took it back to them for an alignment and they said it was the lower bill joints and flat spots in the tires...as a business owner I find it difficult to do business with any automotive business.

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Name: A** O****
Date: 2023-09-01 18:27:29
Rating: 5
Comment: To say I was treated like a friend is an understatement! They treated me like family! I went around for estimates and since I’m young everyone was trying to play me! I came here and the price they told me was 60% cheaper then everyone else I had originally went to! My car was done on time after the parts were ordered! They told me about a recall I had and told me to go to Cadillac and told me what to do! They took the time and I appreciate that! This place will definitely be the only place to work on my vehicles from now on! Thank you hass!!

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Name: D** L****
Date: 2023-08-28 19:47:33
Rating: 5
Comment: Wonderful service! Professional, kind, and courteous. Took my car here after taking somewhere else when repair was not done correctly! They diagnosed it quick and repaired on one day! I will be using Friends Auto again.

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Name: T********* R*********
Date: 2023-08-22 02:53:10
Rating: 5
Comment: Great customer service and fair pricing. Alex was very informative of all work to be completed. He and his team are awesome !!! So glad to be a friend.

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Name: K******* P******
Date: 2023-08-17 13:30:17
Rating: 5
Comment: OMG! Unbelievable service and quality work! It is rare to find a service where you are treated personally and professionally and at a reasonable price. As I was getting work done on my car, I watched each person that came in treated with respect, issues quickly reviewed and resolved. Also, with the repairs, one of the issues was treated and repaired instead of replacing the whole part, which was a definite cost saving, especially when you are working with a tight budget. I would definitely recommend Friends for your auto repairs!

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Name: M******* W
Date: 2023-08-16 02:44:36
Rating: 5
Comment: Friends Auto Service is an outstanding, professional, and very reliable shop. Alex is very welcoming and very friendly. I love how they are honest and dont try to sell you stuff you dont need. I find their work on my car was done in a timely manner as well as at a reasonable cost. I highly recommend them and wont go anywhere else!

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Name: J**** K******
Date: 2023-08-14 19:19:02
Rating: 5
Comment: My van was done way sooner than expected, and for a great price! Staff is also super friendly

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Name: S**** R*********
Date: 2023-08-14 13:05:17
Rating: 5
Comment: This place is fantastic! Had a nail in my tire and needed to get it taken care of early before work, I was able to get in and out quickly, PLUS they found another nail in one of the other tires I was completely unaware of. Will definitely be coming back as needs arise

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Name: A***** L*******
Date: 2023-08-12 19:27:46
Rating: 5
Comment: Alex at friends auto is the absolute best! Not only is he very knowledgeable and a connoisseur at fixing cars but he doesnt try to upsell. The prices at friends auto are very reasonable. Cheapest around. He shows compassion and is truthful on whether or not a repair can wait. Calling Alex for all my repairs!

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Name: N**** R******
Date: 2023-08-12 15:45:58
Rating: 5
Comment: Friends Auto truly lives up to their name! Theyre super friendly and welcoming. Alex and his brother always greet you with a smile when walking into the door. Their crew is fantastic at what they do, very affordable and keeps you up with everything they are doing! I don’t go anywhere else to get my car worked on.

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Name: S******* K******
Date: 2023-08-11 18:28:50
Rating: 5
Comment: I love this shop! They have never tried to talk me into getting any extra work done, prices are fair, and they generally have my car ready same day. Once I was sure I needed new brakes and dropped my car off. They called me later and said the brakes still had a lot of life left and didnt charge me anything. As someone without a lot of car knowledge myself I love having a place I can trust.

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Name: B***** M*******
Date: 2023-08-07 11:50:00
Rating: 5
Comment: I chose Friends Auto to service my car based on their Google reviews. I must say that their service and prices are exceptional. The diagnoses and completion of my repairs were timely, and I wasnt at the shop all day. I appreciate Hasss courtesy and professionalism. He welcomed me to the family as a first-time customer, and that spoke volumes to me. I would certainly recommend their services.

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Name: A*** O****
Date: 2023-07-31 12:25:13
Rating: 5
Comment: Went in for an oil change and the person at the front desk was extremely helpful and courteous. The service was great and I will be returning for future services.

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Name: M******
Date: 2023-07-26 16:27:13
Rating: 5
Comment: One of my friends referred me here and I love this place! Not only were they able to diagnose and fix my car, it was at very affordable rate. They even put air in my tires! They definitely know what theyre doing and I will not hesitate to go back here for any auto issues.

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Name: A****** M******
Date: 2023-07-09 14:29:32
Rating: 5
Comment: Great service and honesty. My car had been having a rough idle/shake, turned out to be a bad fuel injector. They replaced it same day and now my car is back on the road running smoothly. Will absolutely return whenever my car needs any future repairs !!

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Name: S**
Date: 2023-06-28 14:17:56
Rating: 5
Comment: Always

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Name: D****** T*******
Date: 2023-06-23 02:57:15
Rating: 5
Comment: I recommend this place to anyone that needs a honest mechanic. They go above and beyond every single time and get me driving within a couple days, sometimes a couple hours.

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Name: S***** C****
Date: 2023-06-21 13:37:38
Rating: 5
Comment: Great service. Really helpful staff. Came in on 4/12 to have rear rotors and pads replaced. Great pricing, informative staff. I did not feel taken advantage of, as a woman with limited knowledge of cars/parts/pricing. Two months later the pads are still squeaking so I brought it back in this morning, they had me in and out after making sure nothing was technically wrong with them, cleaned the pads and rotors and said to come back if they continue to squeak. No charge. I noticed an immediate difference in the breaks leaving the shop. The cleaning they did for free fixed the issue. Thank you guys!

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Name: C****** C********
Date: 2023-06-20 15:28:08
Rating: 5
Comment: Honest and reasonably priced. The guys at friends are all very friendly and I have never left feeling ripped off or unhappy. They go above and beyond to make sure you’re taken care of in a timely manner. Highly recommend

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Name: T
Date: 2023-06-07 21:45:24
Rating: 5
Comment: Above and beyond is the best description I can give these guys. Thank you!

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Name: A** H*****
Date: 2023-05-31 12:58:49
Rating: 5
Comment: Honesty is priceless and thats what you get here. Very knowledgeable staff. Clean professional work. Theyre the best in business.

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Name: k**** w***
Date: 2023-05-24 20:52:17
Rating: 5
Comment: They are upfront, better priced, and honest.Also I dont feel like Im getting talked down to because I am a woman which is hard to find.

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Name: B*** B******
Date: 2023-05-18 23:59:03
Rating: 5
Comment: Hass and the team at Friends provided me excellent service and quality repairs for my Ford Fusion! Highly recommend and will be going here for future repair needs!

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Name: M*** C****
Date: 2023-05-18 13:15:13
Rating: 5
Comment: The guys at Friend’s have taken care of me and my family for years. Always a great experience! I don’t think there’s ever been a time that they didn’t go above and beyond. They’re always my recommendation when someone needs an auto shop.

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Name: M****** Q****
Date: 2023-05-03 16:18:44
Rating: 5
Comment: Nice friendly staff they do the impossible to keep your car rolling

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Name: S*********
Date: 2023-04-18 14:55:57
Rating: 5
Comment: I arrived early around 8 am. The front brakes were completed while I waited about 1 hour.

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Name: R*** C****
Date: 2023-03-23 15:41:03
Rating: 5
Comment: I havent taken my car here but they helped me out when I broke down across the street. They loaned me jumper cables and tools I needed to replace my battery. Very nice people. I will definitely be taking my car here the next time I need to

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Name: R****** S********
Date: 2023-03-08 18:18:35
Rating: 5
Comment: Friends is my go-to for all of my car repairs. Their estimates of both time and cost are spot on.

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Name: H*** B******
Date: 2023-03-05 21:32:37
Rating: 5
Comment: Very nice people there. They get the vehicle in pretty quick and do a great job. Its hard to find a good mechanic. Definitely would recommend them.

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Name: B**** B*****
Date: 2023-02-16 20:02:50
Rating: 5
Comment: Always takes care of my wife and I. Works within budget and fair pricing . Amazing kind people. Highly recommend.

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Name: L*** L******
Date: 2022-12-15 19:08:35
Rating: 5
Comment: Prompt, knowledgeable, courteous, reasonable, I believe I found a new permanent mechanic to work on family vehicles when needed, very trustworthy...5 stars

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Name: G***** B******
Date: 2022-12-15 17:22:36
Rating: 5
Comment: Fixed my car fast! Honest diagnostics and reasonable prices and very nice staff!

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Name: H*****
Date: 2022-12-03 17:50:01
Rating: 5
Comment: This is the first time I go into a mechanic shop and feel confident with their work and prices. They are so incredibly honest. It’s been about a year since I’ve discovered them and I will continue to use them for all of my family’s car needs.

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Name: S***** M*****
Date: 2022-11-16 21:16:15
Rating: 5
Comment: Went in with some issues with my Volkswagen and talked to Hass at the desk. He told me he could take a look and let me know what he saw with no wait.About an hour later he calls and tells me the issue and how much it will cost, and says it can be done today.Amazing service, straight to the point, and no B.S.

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Name: S***** M**
Date: 2022-10-21 19:48:55
Rating: 5
Comment: Are you tired of being at the mercy of a dirty auto shop, wondering how long they will take, how outrageous the price will be, rude men talking down to a female? Then THIS is the place to bring your vehicle! Hands down best auto shop around! HONEST service, fair price, kind as the day is long, and you even get a great smelling air freshener every time:} He has gotten me in the same day every time (a couple hours no less!). My mother now uses him too! One time I walked in because my engine guard had fallen down and was dragging. He walked out that minute, fixed it NO CHARGE. Not typically a review writer but I wanted to say THANK YOU!!

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Name: T***** W* W*
Date: 2022-10-01 16:36:23
Rating: 5
Comment: Price and service. Very difficult in 2022 to find anything with value. Friends had my exhaust replaced in under 4 hours as a walk in. My vehicle is nice and quiet again. Thank you Friends!

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Name: D**** B****
Date: 2022-09-18 03:08:52
Rating: 5
Comment: Auto one dropped my vehicle off here after identifying that my caliper was loose and missing a bolt. They fixed it free of charge and found other issues that needed attention.

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Name: T*** L***
Date: 2022-09-16 21:51:06
Rating: 4
Comment: Great people, great service! Check them out for your car needs!

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Name: M****** S*******
Date: 2022-08-24 19:15:11
Rating: 5
Comment: Brought my car in for an alignment and asked them to check out a few other issues while it was there. I ended up needing more safety repairs done than I thought. They were pleasant to work with and really quick on the repairs. For any repairs I couldnt do myself, Friends Auto would be my first choice shop in the area to bring it in to.

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Name: E***** T*****
Date: 2022-08-23 19:47:04
Rating: 5
Comment: The guys here do a killer job every time. They look into detail on my BMW. These guys can fix it all at the best price. You ask for an alignmenthh and end up only needing it for the back? They will tell you what they did and only charge for the job they actually do. Alex is so friendly and communicates so well. Nowhere else I’d take my car.

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Name: T***** W****
Date: 2022-08-23 15:13:38
Rating: 5
Comment: Went into friends for a tire situation and they resolved the problem quickly and honest! Just charged a smile :) thank you friends for the great service from phone call to in shop!

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Name: M** R******
Date: 2022-07-17 18:21:35
Rating: 5
Comment: Simply amazing. Fair prices, great work!

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Name: b**** h*****
Date: 2022-06-26 02:42:09
Rating: 5
Comment: Hands down the best customer service and work in the state. Very friendly staff. Took my truck there about a year ago and they made it brand new. Still no issues to this day. I recommend this place to anyone looking to have some work done to their car. Left with my brand new car as a Friend! Thank you again.

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Name: E**** H***
Date: 2022-06-18 12:59:48
Rating: 5
Comment: Just arrived. Garden City location. Just his all over tone and energy that hes passionate about fixing and refining the vehicle my car is just comforting. Will post update later.

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Name: D**** H******
Date: 2022-06-06 23:39:15
Rating: 5
Comment: They know their work thoroughly. I would recommend them, instead of the Other mechanics, I choose not to name.

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Name: A***** R******
Date: 2022-05-31 15:04:14
Rating: 5
Comment: Awesome service.. needed my trailblazer repaired at the last minute and where other shops couldnt fit me in for 2 days.. Friends got me in same day with in 2 hours of coming in I was driving out with a repaired vehicle.. I will most definitely be returning for more service in the future

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Name: J T
Date: 2022-05-30 18:05:14
Rating: 5
Comment: I went here as a referral from Discount Tire. It was late on a Saturday before a holiday weekend...like 4pm. Something had come loose underneath my vehicle. Not only did Hass take me in and get it fixed in like 20 minutes, he charged me a price so reasonable and fair... like unbelieveably fair! I have found my new mechanic shop. Plus, as he was checking out two customers before me, Hass gave them both good news on their repairs and those customers were happy campers, too. Thanks again Friends Auto...I will be sure to spread the word!

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Name: J***** S****
Date: 2022-05-28 15:36:26
Rating: 5
Comment: Very friendly and courteous would recommend to everyone

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Name: A***** A*****
Date: 2022-05-17 12:31:33
Rating: 5
Comment: They were great

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Name: E*** H*****
Date: 2022-04-27 18:55:14
Rating: 5
Comment: I’ve been to a few mechanics around the area, but none compare to Friend’s Auto here in Garden City. From the great customer service over the phone to the how fast and easy the whole process was in person. Great staff, friendly faces, quick and great prices. There were no gimmick they got straight to the problem and got it all done within 2 hours tops. I can’t recommend them enough, they even offer warranty on the parts and service. Truly made this a wonderful experience, will definitely come back to switch my tires for winter.

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Name: M*** N
Date: 2022-04-12 21:52:44
Rating: 5
Comment: First time coming here, and it was an amazing experience. All the workers are honest and super nice, Alex was great! Definitely will be back.

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Name: G*** E******
Date: 2022-04-02 22:53:44
Rating: 5
Comment: Expensive with labor but they get the job done no problem you cant anything cheap anymore but they did a wonderful job with my car

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Name: M* S****
Date: 2022-04-02 10:18:06
Rating: 5
Comment: The back end of my Dodge Nitro on the drivers and passenger side were grinding irritatingly so, after just having so many parts replaced, I was a little concerned that I would have to put more money into it. As I was out running errands I came across Friends Auto Service. Thinking I would now have to pay for brakes and rotors. I absolutely loved the honesty and humor of the people who work there. They took it for a test drive and it turned out to be something so minor that I was extremely grateful for their honesty and dedication to getting the job done quickly and efficiently, with no stress at all. I appreciate that respect and kindness you showed to me as a female customer. You are an outstanding establishment and I applaud your sincerity and honesty. Keep up the great work. You are a friend indeed!!!!

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Name: R***** D
Date: 2022-01-20 15:52:31
Rating: 5
Comment: They were so kind about replacing my headlight. Did the job in like 7 minutes. Super impressed and they even let me see how it’s done so I can do it myself. Super amazing, I almost never write reviews :)

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Name: H****** A********
Date: 2021-12-20 14:06:56
Rating: 5
Comment: Honesty is the best thing about this place!

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Name: C******** P******
Date: 2021-12-03 09:44:36
Rating: 5
Comment: Always incredible service. My family has been coming here for 25+ years. Multigenerational too. Beyond fair prices. Treats me with respect just like he did my dad. Also fast service. Even if you can tell they are busy they still try their best to work with you. I always tell my peers to go here if they need service.

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Name: J***** C******
Date: 2021-11-28 02:13:04
Rating: 5
Comment: Friend’s is a quality car repair shop with qualified and friendly faces. Alex managed to squeeze me in to get serviced on short notice and went above and beyond to ensure a positive overall experience! From customer service to auto care, this place is the real deal!

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Name: M***** N******
Date: 2021-11-04 22:07:36
Rating: 5
Comment: They fixed my car very fast and the price was very good and very nice people . would highly recommend this place to get your car fixed .

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Name: H**** P****
Date: 2021-10-18 18:26:05
Rating: 5
Comment: Showed up for the first time here with no idea what I was doing, and the guy who was there told me he could squeeze me in. Great service!

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Name: C* W****
Date: 2021-10-15 23:22:38
Rating: 5
Comment: The name speaks for itself. I will return when necessary. 2016 White Traverse

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Name: R******* B****
Date: 2021-10-11 13:08:43
Rating: 5
Comment: Friends Auto are professional, good quality, and went out of their way to help me out. Great service

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Name: a***** c*****
Date: 2021-10-08 02:14:37
Rating: 5
Comment: Every place I called prior to finding Friends Auto either couldn’t get the job done or I couldn’t take my car in for weeks. Not only could I drop it off immediately but they had the job done that same night. They’re friendly, fast paced and will not try to scam you like other places... I am so happy I finally found an honest mechanic to work on my car. Thank you Alex & team, I will definitely be returning.

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Name: C**** E******
Date: 2021-10-02 15:51:14
Rating: 5
Comment: This place is absolutely amazing they do great work and friendly and they always have my truck back the same day I would give more than 5 stars Ive been going there for 7 years and never been disappointed. Highly recommend! Best prices around and very fair and honest

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Name: K H
Date: 2021-09-12 01:38:28
Rating: 5
Comment: Honest,experienced,friendly,professional+super cool.Will definitely do business with Alex+the crew again.

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Name: A***
Date: 2021-09-10 11:50:24
Rating: 5
Comment: Generally inexpensive. Trustable guys.

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Name: V** L*******
Date: 2021-08-23 22:58:11
Rating: 5
Comment: Always fast and dependable service, Check the reviews dont just take my word for itAlex and the guys are the most reliable dependable team in the entire metro detroit area . Thank You Guys!

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Name: M***** J*****
Date: 2021-08-13 13:18:06
Rating: 5
Comment: Great place excellent service

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Name: C****** K******
Date: 2021-08-02 20:58:50
Rating: 5
Comment: I broke my turn signal lever on my Journey I call around 2:00pm Alex told me to bring it in and maybe he would get to it today but Definitely tomorrow well he called me later on in the day around 4:00pm and told me it was done and come get it and it would be $150.00Wow 👏when I called the dealership they wanted to change me $460.00 and other places wanted 200 to 300.great places go see Alex

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Name: N****** C******
Date: 2021-07-24 15:25:25
Rating: 5
Comment: Did such a fast and professional job. This will be our go to place (hopefully not too often) for repairs. THANKS FOR GETTING OUR TRUCK BACK ON THE ROAD.

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Name: C****** S****
Date: 2021-07-10 21:58:23
Rating: 5
Comment: Alex was a great help with my car repair. I will return for my needs

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Name: C*** C**** (***********
Date: 2021-07-01 22:23:19
Rating: 5
Comment: Needed a full tune up, super fast and fair pricing

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Name: D* T******
Date: 2021-07-01 00:10:45
Rating: 5
Comment: Awesome service, everyone is always super helpful, knowledgeable and honest. The honesty is the best part, it shows that they care more about doing right by the customer versus making as much money as they can off people. Its much appreciated! :)

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Name: M**** S****
Date: 2021-06-21 17:16:22
Rating: 5
Comment: These guys are wonderful. Have been there a few times with different vehicles for repairs and sometimes just diagnostics. Alex is honest and complete - makes owning some older vehicles less concerning!

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Name: A*** M****
Date: 2021-06-09 14:04:11
Rating: 5
Comment: Great Place. My car was towed there. Did everything over the phone. I was out on vacation when it was fixed and it wasnt a problem. No hassle, no fuss. Highly recommend. Thanks Alex and Friends

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Name: L*** K*******
Date: 2021-05-18 21:11:07
Rating: 5
Comment: By far the best service Ive had in a long time. Alex was very knowledgeable, diagnosed my problem and had it fixed in one day. He gave me such a fair price and Im grateful 🙏

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Name: J*** L****
Date: 2021-05-17 21:48:52
Rating: 5
Comment: So i had transmission fluid leak on my 1997 geo tracker I called around and was literally told No , that my car was too old by the shops in my area. I gave friends auto a call 30 Minutes before close and he told me he’s got me bring it in . He called me back the next Business day and told me the problem and the price he gave me was awesome ! They were Very friendly and respectful ! Most importantly No transmission fluid leaks anymore ! I will be returning to get more work done on my tracker and I will always refer all my friends and family to Friends auto for any repairs !! I see why they call it friends auto because that’s how they treat you ! Thanks I really appreciate you !

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Name: G*** C********
Date: 2021-05-15 14:38:45
Rating: 5
Comment: Great guy runs it avid Mustang Man

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Name: I*** H*******
Date: 2021-04-20 01:11:15
Rating: 5
Comment: Very good service

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Name: T****** B***
Date: 2021-04-16 18:59:56
Rating: 5
Comment: Quick repair, friendly service, fair prices

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Name: C******** C*******
Date: 2021-03-28 18:34:28
Rating: 5
Comment: Prices are fair. Finished the same day

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Name: J****** A*****
Date: 2021-03-26 00:23:53
Rating: 5
Comment: I truly appreciate the ‘friendly’ nature of the owner. While talking to him on the phone and when I dropped my vehicle off. Their prices are reasonable and they finished working on my car a lot faster than what I expected. You will not regret taking your vehicle here for repairs.

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Name: B******* D******
Date: 2021-02-17 13:28:20
Rating: 5
Comment: I would definitely recommend bringing your car here. Another business was trying to over charge me for a power steering leak and this place got my car in immediately, fixed it the same day, and charged me half of what the other business was trying to charge me. They even scraped off my car and brought it up to me when I got there. Great business!

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Name: R**** Z******
Date: 2021-02-12 15:51:38
Rating: 5
Comment: Fair, honest, polite and profesional.

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Name: L***** H*****
Date: 2021-02-08 23:58:18
Rating: 5
Comment: They fixed my daughter car,fast and was extremely reasonable

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Name: M* S****
Date: 2021-02-05 13:35:29
Rating: 5
Comment: Great place period

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Name: T**** A****
Date: 2021-01-15 22:05:08
Rating: 5
Comment: An awesome business , quick and I was back on the road!! Thank you Alex !!

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Name: C****** D****
Date: 2021-01-06 22:14:17
Rating: 5
Comment: I moved to the Garden city area about a month ago. I had always used the same place to get car repairs done, and that place is now almost an hour away. I decided to give Friends a try, and I was highly impressed. They called and kept me updated with what was wrong, and what the price would be. My car was done when they said it would be. They did an amazing job, and I will definitely be returning for all future issues with my car.

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Name: P**** L*******
Date: 2021-01-02 14:18:37
Rating: 5
Comment: Excellent service !

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Name: W*** W*****
Date: 2020-12-06 08:53:07
Rating: 5
Comment: Outstanding

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Name: P**** W******
Date: 2020-11-13 18:57:09
Rating: 5
Comment: Very professional and courteous.

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Name: S****** S******
Date: 2020-10-31 16:13:17
Rating: 5
Comment: Great service, very friendly and professional staff! was in and out and well updated on what needed to be done! definitely my new one stop shop! Will be back!

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Name: L***
Date: 2020-10-16 17:27:31
Rating: 5
Comment: I normally don’t do reviews but this place has done wonders for not only myself but my family as well. Very friendly and patient. I also always get break downs and explanations with details on what’s wrong with my car. Very satisfied!!

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Name: T*** D****
Date: 2020-10-09 18:31:29
Rating: 5
Comment: The staff was very nice and keeping everyone safe by practice the CDC guide lines

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Name: K*** M****
Date: 2020-10-07 23:29:02
Rating: 5
Comment: Was able to get my car in the same day I called about my brakes. Very friendly and personable, and a great value! Will be returning for anything else my car needs.

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Name: K******* W*********
Date: 2020-10-07 03:16:14
Rating: 5
Comment: Amazing service, friendly staff, and great prices. I have nothing bad to say. Thank you for your above & beyond service, friends auto!

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Name: M****** W
Date: 2020-09-30 15:32:56
Rating: 5
Comment: These guys always take good care of my car, and dont try to sell me stuff I dont need. Theyre fast and friendly, and their prices are reasonable. Only car place Ill go from now on!

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Name: A***** B*****
Date: 2020-09-25 11:58:54
Rating: 5
Comment: Was recommended to Friends from a friend.... got me in right away!!Was very pleased!! Had my car towed there and they called me to explain my problem. Very nice and helpful ! I will be going back! Thank u!

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Name: K***** W***
Date: 2020-09-23 18:22:13
Rating: 5
Comment: Great customer service, very profesional and fast!

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Name: A*** S******
Date: 2020-09-17 23:18:36
Rating: 5
Comment: Alex and his crew took me in last minute to diagnose a problem with my vehicle. Within 3 hours my car was done and complete. I can now travel safely without worries thanks to friends auto services.

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Name: M*** K***
Date: 2020-09-17 16:31:42
Rating: 5
Comment: Very professional service and reasonable price. Would recommend anyone who wants honest and trustworthy service. Mary

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Name: D***** R******
Date: 2020-09-07 23:30:47
Rating: 4
Comment: Very nice people took my car in to have a total look over on all components and steering drivetrain and other important parts they did a thorough job did not charge me a penny as soon as I can afford to get the work done Im going to do it two weeks at a time I would give them a 4.5

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Name: H****** W******
Date: 2020-09-01 18:05:59
Rating: 5
Comment: These guys worked so hard on my van thanks all of you...Hyundai ontourage...

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Name: K C
Date: 2020-08-24 22:21:22
Rating: 5
Comment: I have been going here for several years now, and this is hands down the best auto service shop Ive ever found! The other reviews dont lie - They have the most honest, fair prices and they work FAST! I called today to see if they even had room to take my car in, and not only did they have room, but they fixed my breaks, headlight and oil change within a matter of a few hours. Alex, the owner, was amazing and took great care of me! I recommend him and his entire staff to everyone and will continue to use them for all my car needs :D

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Name: B**** G
Date: 2020-08-16 04:43:06
Rating: 5
Comment: Great people. Very professional and kind.

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Name: S**** M*** (*** M*****
Date: 2020-08-08 23:57:22
Rating: 5
Comment: Friendly service, fast and efficient with straightforward and honest mechanics! We had a great experience for service on my minivan, we will definitely be returning for any future car repair needs. Had an issue with my tire and they repaired it, checked and repaired the other 3 tired and didn’t even charge us!

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Name: S***** W (**************
Date: 2020-08-07 22:57:24
Rating: 5
Comment: August 7, 2020. Started a new auto repair relationship with Friends today thanks to ALEX! Broke up with my previous local GC auto repair shop relationship of over 20 years due to them allowing a 23yr old to work on my car just because we had the same year and model car. I was almost killed in that relationship. We are done.I dropped my car off to Alex at 8:00am gave him the short story version of the previous repairs done in May that would possibly be connected to todays repair. Let him know if he needed to keep my car overnight I was ok with that, the previous shop would keep it 3 days at a time. I was surprised when Alex called at 10:30am saying he found and fixed the problem. The alternator belt was flapping around because it was not bolted in and the bolt was gone. He fixed the belt and bolted it in correctly and it was ready for pick up. As I scrunched up my face I asked how much it was going to cost me (only because I am used to paying over and above $100-200 each time at the other place) he tells me $45 and then I screamed in his ear Are you serious!!?? (sorry Alex!)So yes, I give Friends the 5stars it allows me but really I have to say I was 100% satisfied with them and especially Alex! 10/10

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Name: L*** H
Date: 2020-07-16 18:26:00
Rating: 5
Comment: Great knowledgeable staff, kind n caring. Very reasonable prices

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Name: S**** L***
Date: 2020-06-13 12:38:39
Rating: 5
Comment: I am very happy with the quality and speed of the many repairs I needed to have done. I will be making Friends my go to if I ever need anything else done. Amazing no contact pickup. Thanks for everything!

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Name: L***** V******
Date: 2020-06-03 20:25:46
Rating: 5
Comment: Got my car in right away and looked at. This is about my third time coming in and each time Alex has gone above and beyond to get me out of the shop with a smile on my face! Thanks again Friend’s Auto!

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Name: D**** L****
Date: 2020-05-20 21:24:38
Rating: 5
Comment: This was my first experience with Friends Auto as I just recently moved to the Detroit metro area. Finding a reliable shop these days is a difficult thing to do because it involves a lot of trust in who you hire. I had my F150s idler arm serviced here and I have nothing but great things to say. Their pricing, quality of work, and professionalism are excellent. Needless to say, whenever I have any issues in the future Friends will be my go to. Ive had the run around with various mechanics in the area, and Friends works with honesty and integrity. An auto repair shop like Friends is not easy to find, Thank you!

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Name: 9*******
Date: 2020-05-01 18:56:05
Rating: 5
Comment: Friends auto is doing an AMAZING job at what they do, and still working to help people AND still making it easy to socially distance with leaving your car and paying with no physical interaction. The owner Alex is very nice and has always made us feel like valued customers! They deserve more than 5 stars⭐⭐⭐⭐⭐⭐

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Name: H**** H****
Date: 2020-03-31 23:35:23
Rating: 5
Comment: I called around 4:45pm and the shop closes at 5, requesting an overdue oil change. Alex was very kind and told me to stop by. I brought my car in just for the oil change, although Alex inspected my entire vehicle, and went above and beyond to make sure I’m driving a safe care. You can tell he really cares about his customers and takes his job seriously. In the end, just charged me for the oil change!! Auto shops like this are very hard to find, and I’m so happy I found it. Will definitely be back, and highly recommend!!!

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Name: B**** G******
Date: 2020-03-14 19:04:47
Rating: 5
Comment: Excellent service and great price

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Name: C******** P*****
Date: 2020-03-11 00:04:08
Rating: 5
Comment: I love coming here. By far the best customer service. Reasonable rates, and very efficient. Thanks so much guys!!!

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Name: S 6
Date: 2020-02-21 23:47:40
Rating: 5
Comment: From the moment Friends Auto responded to my message requesting a quote via google maps I was impressed! With in moments of me pressing send i had my questions answered and was given 2 quotes.....we brought in our vehicle and low and behold they fixed the issue that day and it was wayyy cheaper than what we were quoted! That never happens...the problem was fixed in a timely manner and the staff was super friendly! If any issues arise in the future we will go back 100%. We highly recommend Friends Auto!

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Name: B* S*
Date: 2020-02-06 09:42:22
Rating: 5
Comment: They do it right.

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Name: R***** S******
Date: 2020-01-26 16:27:12
Rating: 5
Comment: Always a good experience, and glad I went to Friends Auto.

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Name: M*** S*********
Date: 2020-01-23 14:29:54
Rating: 5
Comment: Great service at reasonable prices

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Name: P****** B****
Date: 2019-12-16 21:10:02
Rating: 5
Comment: I took my Hummer into Belle Tire 3 times because it would not start. First they said it was the battery, second time they said it was the cables, third time they did not know what was wrong. I took it to Friendly”s and they fixed it in 5 minutes. It was the connection that is attached to the sidewall had to be sanded because it had a poor connection.

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Name: B******* M*****
Date: 2019-12-15 12:45:27
Rating: 5
Comment: Always a positive experience. They do a great job at fair prices. Highly recommended! Thanks guys.

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Name: M*** L*****
Date: 2019-12-14 17:15:06
Rating: 5
Comment: Competent repair at honest prices so gladI found this shop after so many bad experiences other places.

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Name: X***** H****
Date: 2019-11-29 19:44:02
Rating: 5
Comment: Always fair, honest, and excellent service.

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Name: C****** M*******
Date: 2019-11-19 22:23:18
Rating: 5
Comment: John was wonderful. Excellent service and great prices. Im so thankful I found Friends auto. Highly recommended.

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Name: D**** R********
Date: 2019-10-25 16:42:04
Rating: 5
Comment: So this was my first time going there. I will def be back the guy at the front desk. ( I know he was probably told me his name a few times but im bad with them). Was super friendly an they only charged me what i needed an i got it back the next day which i was surprised cause normally places take forever with anything. So I will def be a return customer for anything my car will need.

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Name: M** C*
Date: 2019-10-11 02:06:18
Rating: 5
Comment: Excellent Job! These guys gave me a New Muffler on my Jeep at a great price yesterday. For any repairs for my car I’ll definitely be back! Great Service.

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Name: h**** s******
Date: 2019-10-09 16:45:43
Rating: 5
Comment: Great place to get work done

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Name: R*** K******
Date: 2019-10-06 14:52:02
Rating: 5
Comment: Alex is a great dude, and an even better mechanic I highly recommend this place if u need ur car worked on

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Name: A*** E*
Date: 2019-09-30 16:32:01
Rating: 5
Comment: First time customer, went in to change rotors/brakes and change oil. Honest service and excellent pricing. Didn’t need to change oil after all and I was in/out in couple hours. Surfing their WiFi made the time pass by quicker.

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Name: J***** R******
Date: 2019-09-21 14:57:51
Rating: 5
Comment: I have been using Friends for years. They always give me a straight deal and dont attempt to manipulate for bigger sales. Often times if they see minor repairs they will fix them at no charge. Great group of guys and quick work. Highly recommend.

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Name: M***** V** W***
Date: 2019-09-16 22:23:22
Rating: 4
Comment: Use to know the owner, he sold out. Write up John hasnt changed, still good and friendly. He and mechanics are knowledgeable and wont screw you. Would recommend this place

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Name: D B******
Date: 2019-09-16 16:04:53
Rating: 5
Comment: Fair pricing and never had a complaint especially for a younger crowd i get all my oil changes here

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Name: A*** J
Date: 2019-08-25 14:42:19
Rating: 5
Comment: This place is a 40 minute drive for me but its worth it. Had some issues with exhaust and few other little things. They do quality work and are upfront and honest. Alex always goes above and beyond to ensure a great customer experience!

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Name: E** H*****
Date: 2019-08-07 20:06:13
Rating: 5
Comment: Great service, very polite, and fast work under busy conditions. Great prices as well. Making this my new stop shop for car repair and oil change!!!

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Name: J** M*******
Date: 2019-08-07 00:29:56
Rating: 5
Comment: Great mechanics know what youre doing

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Name: b*** m**
Date: 2019-08-05 23:22:10
Rating: 5
Comment: Trusted. Honest. Reasonable.

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Name: A***** P****
Date: 2019-07-31 23:55:53
Rating: 5
Comment: I really really like this place , they have really good works and they are professional. Alex the owner is a really nice guy and honest and reasonable. I came here because I my wrench light came on in my car on the dashboard and Alex new right way what it was soon as I came in . I will be coming to this place for now on.Thanks you friends !😊

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Name: D***** C*******
Date: 2019-07-30 17:20:20
Rating: 5
Comment: I always go here to get my oil changed honest service & great prices.

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Name: G******** M********
Date: 2019-07-24 15:31:15
Rating: 5
Comment: This was the most painless experience dealing with a auto repair shop. They are very kind, thorough, and efficient. I am very pleased and happy with the work I have had done on my vehicle.

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Name: D**** P******
Date: 2019-07-12 18:48:29
Rating: 5
Comment: Took my car in to get the struts replaced. They had me in and out in the same day. Quality people, quality work.I will take my car here again for suspension work (lets hope I dont have to)

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Name: J*** V
Date: 2019-07-10 01:27:41
Rating: 5
Comment: I always get all my auto work done here. Very efficient and very friendly. No complaints about pricing, either.

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Name: H****** B*****
Date: 2019-07-06 15:52:04
Rating: 5
Comment: Went to valvoline oil change they broke my bolt off took my car here they fixed it in 10 mins very satisfied will come back with future repairs.

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Name: a h***
Date: 2019-06-24 21:52:58
Rating: 5
Comment: Great location and provide good service honest and fair price with a good warranty Alex and John were very helpful in explaining the problem and fixing it in a timely manner

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Name: J***** B****
Date: 2019-04-22 11:28:26
Rating: 5
Comment: John at the front desk is the BEST! He will always be honest with you and never swindle you for parts your car doesnt need! Going to them will save you money from going other places- a lot of money!Thanks John at friends auto....great services!!

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Name: L**** B****
Date: 2019-04-11 17:56:11
Rating: 5
Comment: Ive been taking my car here since 2012! Only place I trust. Not only do you have good quality service which is extremely important to me, but hey literally treat you like a friend. They are honest and actually take time to explain to me about what they do to my car. You can tell theyre extremely passionate and knowledgeable about what they do.

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Name: S**** M
Date: 2019-03-04 17:33:26
Rating: 5
Comment: Had oil changed and a few other minor repairs and they were great with service, also had my mom start Bringing her truck here as well.

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Name: H****** S********
Date: 2019-02-27 20:33:47
Rating: 5
Comment: I have been taking my vehicles to Friends Auto since we moved here in 2006. They are extremely honest, fair, and of course, friendly. I always know I am going to get a straight answer and get great quality repairs. I wont go anywhere else as long as I live in the area!

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Name: R****** E*******
Date: 2019-02-27 02:55:18
Rating: 5
Comment: Time to leave a review. My Engine light would not turn off, the dealership said they fixed it and a week later it came on again. I talked with Alex, he said bring it in. He did not have the machine to test it but said he can figure it out. He spent over an hour and told me it was the gas cap. Alex told me I can go buy a new cap and put it on myself and he would not charge me for the inspection?? I told him to order it so I could pay him something. It has been 2 months and the light has not come on! First you trust then you gain faith. I have faith in Friends Auto and will have all repairs done there. Thank you Alex!!

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Name: B****** P****
Date: 2019-02-16 18:54:10
Rating: 5
Comment: Called and asked them to look at my muffler for a quote. I spoke to Alex the owner. I feel really blessed to have ran across this place. He took care of my car and gave me a great discount. The wait was short and the lobby was nice. I feel like I got lucky because if I went anywhere else I would have spent a few hundred dollars. I 100% would go back for all my car repairs and oil changes. I will recommend this place to everyone I know! Thanks Alex!

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Name: M****** G****
Date: 2019-02-15 16:43:40
Rating: 5
Comment: This shop is awesome! John always takes such good care of me! They are reasonably priced and very efficient. This is the only place I trust to take my car!

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Name: D********** K*
Date: 2019-02-01 00:33:31
Rating: 5
Comment: Honest mechanics. Will tell u what is wrong and repair it for reasonable price. Good work. I would recommend to anyone. Ask for John, Honest good working man.

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Name: A****** S******
Date: 2019-01-21 23:48:57
Rating: 5
Comment: Alex goes above and beyond for his customers. They are honest about what they are working on and charge a fair price. I feel safe when my car is in their shop knowing I am not getting ripped off. Thanks guys!

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Name: S****** W****
Date: 2018-12-28 18:16:50
Rating: 5
Comment: I have been going to Friends Auto since 2009, and I can honestly say I have never been disappointed....EVER. PERIOD. I remember the day when I first came. I was driving a 1999 Chevy Malibu. They kept that car running for me like no one else could. Ned (retired) and John are the best there is. They have always given me low price quotes, and if the job still required a hefty price, they would do what they could to bring the price down a little. I have referred others to this place because thats how confident I am in their services. In addition, their customer service is superior! They have always treated me and my children with the utmost respect. It is a warm atmospheric type auto repair shop, and not too long ago, they set up a coffee and cold water station for their guests. I highly recommend Friends Auto for all of your auto needs.

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Name: C******** n***
Date: 2018-11-02 04:37:43
Rating: 5
Comment: Honestly this is the best place in town, I have had them help me numerous times. Friends Auto always gives me GREAT LOW prices. They explain things to me and always make sure I understand what Im paying for. I just had a rim replaced and Alex went above and beyond the call of a mechanic to get me safely back on the road. Alex took time out of his busy day to find me a used part that matched my van perfectly had had my van in the shop within a day and fixed in 30 minutes. The staff is knowledgeable, fair and friendly. This place always saves me; always willing to go above and beyond even if its not necessarily a service they typically provide. They also have the BEST referrals, Im telling you give them a visit.

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Name: L*** M******
Date: 2018-10-28 13:45:59
Rating: 5
Comment: My husband and I have had the pleasure of knowing Alex, the owner of Friends Auto, for about four years now. We first met when he was working as a mechanic near our home in St. Clair Shores. When he told us he had purchased a shop of his own and would be moving to Garden City we were pretty disappointed as its at least an hour drive from us and with our crazy work schedules we knew it might be hard to get our cars out to see him. After he left we made the mistake of trying a couple different shops in our area but no one could compare to Alex or the work he does. So we did what we should have from the moment he left and made the trip to Garden City.To anyone reading this review, Alex is as decent and honest as they come. In a world where most people are just out for themselves, I promise you he isnt. Cars are absolutely this mans passion and hes incredibly good at what he does. He will never try and talk you into fixing something that isnt necessary and you will never leave his shop feeling taken advantage of. My husband and I are both happy and relieved to have him looking after our vehicles again and as long as hes working on cars we will never make the mistake of going anywhere else ever again

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Name: D**** S**
Date: 2018-10-26 14:30:12
Rating: 5
Comment: While visiting family i needed an alignment, balance and tire rotation. I contacted Friends and dropped my car off. Soon after they found a lower control arm was worn and needed to be replaced.They took care of the original issues and the repair quickly, and at a price which didn’t impact our vacation. After 1200 mile journey home i can say all the work was done correctly as we had zero issues!Alex was friendly, professional, knowledgeable and Courteous.I would recommend friends to locals as well as people passing through. They are fair, professional and not looking to take advantage of out of towners.

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Name: S******* H*****
Date: 2018-10-23 21:56:51
Rating: 5
Comment: I recently went to Friends Auto because I needed my power steering lines fixed/replaced. When I was calling around getting Quotes, Friends quoted me a few hundred dollars less than the other places I called and when all was said and done it was literally half what other wanted! It only took a few hours and they were super friendly there, they really live up to their name! Extremely reasonable prices and quick and friendly service, I’ll definitely be taking my car there for any other work I’ll need to have done.

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Name: A*** S******
Date: 2018-10-19 22:18:37
Rating: 5
Comment: I usually do not have time to write a review. But this guy deserves a review, 5 stars are not enough for him. I think his name is Alex, apperantly a new owner of the place. I went there he told me exactly what is wrong with my car and what is worth and not worth fixing. He did fix many things and I was surprised how reasonable his labor cost is. Others, would have charged me at least triple! Honest, nice, straight-forward and does a good job! Rare these days! Keep it up!

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Name: l**** w******
Date: 2018-10-19 19:22:02
Rating: 5
Comment: Friends Auto always goes above and beyond. I no longer live in the area but still make an hour commute to bring my car here because the service is second to none. Friendly, accommodating and knowledgeable. Highly recommended!

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Name: S***** A****
Date: 2018-09-15 16:56:40
Rating: 5
Comment: My family has used Friends for years. They are excellent to deal with and are very honest. This place is great!

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Name: J***** C******
Date: 2018-05-22 16:28:03
Rating: 5
Comment: Nice people who are honest and took great care of my car repair. In and out with reasonable rates. Great job guys.

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Name: A*** M*****
Date: 2018-05-10 03:28:14
Rating: 5
Comment: Great place to get your repairs done all the people are friendly and do a great job already recommended to few friends

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Name: N****** M***
Date: 2018-04-10 01:54:21
Rating: 5
Comment: I’ve been going to Friends Auto for years! Today Alex helped me and he was awesome! He was very informative, and helpful. Got my car done in only a few hours! I would recommend Friends Auto to anyone who wants honest, reliable mechanics working on their veichles! All the workers are super friendly and do what they can to help you out!

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Name: M****** S******
Date: 2018-03-28 16:38:28
Rating: 5
Comment: Hands down the most efficient (and reasonably priced) shop Ive been to. As a woman, I feel the sucker alarm goes off when I walk through the door of an auto shop. This was not the case at Friends. Alex was incredibly helpful and honest!!!! He actually showed me the part that was replaced and explained the issue. There was never a moment I felt taken advantage of. Thank you for putting me at ease!!! Friends will always get my business!!

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Name: H******
Date: 2018-02-06 22:54:22
Rating: 5
Comment: Alex and John are very honest, outstanding people. They offer excellent and very timely service. Prices are better than reasonable and I wont trust any other shop to even look at my car. Friends Auto is the best! Thank you for being SO AWESOME!

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Name: J*** S*****
Date: 2017-12-13 21:22:31
Rating: 5
Comment: Great service every time I have worked with them. Highly recommend. John is very fair and honest.

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Name: R******
Date: 2017-10-31 23:04:35
Rating: 5
Comment: Great people and good jobs and on time

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Name: M***** V** W*** J*
Date: 2017-09-01 13:08:32
Rating: 5
Comment: I drive from Detroit to get my car serviced here. If that doesnt say it all, I dont know what youre looking for.

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Name: C******** H
Date: 2017-08-17 03:21:40
Rating: 5
Comment: The Auto Tech team /Mechanics John, Ned did a great job repairing my vehicle with a front drive shaft, air conditioner condenser and front break pads on my vehicle. The repairs were made in a timely manner & prices were reasonable. I am very satisfied with the results. I recommend this auto shop for your auto repairs.

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Name: D***** D******
Date: 2017-08-14 14:36:04
Rating: 5
Comment: Ned and the rest of the guys at friends Auto Service took really good care of me. I was in and out quickly and the problem with my car has been just fine ever since. I recommend everyone to bring their vehicle in for service and let them take good care of you like they did for me. Thanks guys!

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Name: A****** W*******
Date: 2017-08-09 17:10:21
Rating: 5
Comment: Great service

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Name: M**** G***
Date: 2017-07-04 11:08:29
Rating: 5
Comment: THIS is a very nice garage where the guys do great work!!Precise and professional.Good prices and thorough with explaining whats needed to be done on or with your vehicle.I LIKE the place.

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Name: M****** K*****
Date: 2017-06-08 07:13:00
Rating: 5
Comment: Very honest and very reliable excellent service they also try to do the same day service for all their customers they do try to do their very best they do want you to come back thats why you get the best possible service for your automobile.

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Name: K****** G******
Date: 2017-01-17 03:10:42
Rating: 5
Comment: The prices are very fair and the guys are always helpful. This is the only place I take my car, even for oil changes.

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Name: K** T*****
Date: 2016-11-28 17:50:04
Rating: 5
Comment: Fast, courteous, no-haggle service. I have had all of my automobiles maintained by Friends Auto over the last 10+ years. They are fast, inexpensive, and honest. If you are better-off getting a dealer-provided part, they will tell you. Best Auto Shop in the Metro....hands down!!!

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Name: j*** s*******
Date: 2016-04-22 10:53:52
Rating: 5
Comment: This is Hands down the best shop in the garden city area honest and do great work... life long customer

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Name: M******* L***
Date: 2015-12-20 11:43:49
Rating: 5
Comment: Always polite, friendly, fast service at a VERY reasonable cost.

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Name: A***** B*****
Date: 2015-09-11 12:15:34
Rating: 5
Comment: Ive been coming here for years. Everyone is always friendly and helpful. Personally, as a single female, I dont feel as though Im being taken advantage of. Theyre always honest and fairly priced (usually lower). Just good honest people that do great work!!

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Name: L****** S****
Date: 2015-03-20 11:54:09
Rating: 5
Comment: Been going there for 10 years now. Always good, fast, affordable service

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Name: t***** p******
Date: 2015-01-09 15:09:37
Rating: 5
Comment: Excellent service. honesty goes a long way