Franklin Auto Service

category: Auto repair shop, Brake shop, Muffler shop, Tire shop, Towing service, Wheel alignment service
address: 32725 Franklin Rd, Franklin, MI 48025, United States
Phone: +1 248-626-2080
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM

rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: D****** H*******
Date: 2024-02-12 17:40:11
Rating: 4
Comment: Reasonable charges, work satisfactory, personable staff. Only issue is that due to backlog of work, I was without my car from Thursday to Tuesday.

Name: D**** B******
Date: 2023-11-12 12:58:14
Rating: 5
Comment: Home town auto shop. They move a little slower than the corporate people but they do better work for fair prices

Name: C****** D***
Date: 2023-09-30 13:48:16
Rating: 5
Comment: Did great work at a reasonable price. Very happy and would recommend.
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Name: B**** J******
Date: 2023-08-23 01:45:45
Rating: 5
Comment: Old timey gas station with full service pumps. I highly recommend this place if youre in the area.

Name: J**** L*****
Date: 2023-08-05 15:55:34
Rating: 5
Comment: They definitely deserve 5 star rating. Brought my old car in for an alignment and they made the time to do it right, even with special requests. Will definitely be back here in the future.

Name: C****** B*****
Date: 2023-06-13 15:23:24
Rating: 5
Comment: My fiancee and I are were new to the area and needed car work done. Once we started coming here we never looked back! They are always friendly and transparent. They treat customers like people and make sure to explain everything in detail.

Name: M**** R***
Date: 2023-06-06 16:54:55
Rating: 5
Comment: Fast and fair pricing

Name: K**** S*******
Date: 2023-06-06 16:42:15
Rating: 5
Comment: I was looking for a new mechanic since mine had retired, however I was taking my time to do this. But, I had an unexpected problem with my car so I had to find someone quick. When I googled mechanics near me you where one of the companies that I found. I was pleased with your rating and positive reviews and you did not disappoint me. I was very pleased your service. My final bill was actually less than what I was quoted. You are officially my new car service center.

Name: S******** B******
Date: 2023-01-18 22:04:47
Rating: 5
Comment: They were great. Told me what needed to be fixed and fixed it right away!

Name: a**** s*****
Date: 2022-12-24 18:11:13
Rating: 5
Comment: Excellent experience. John was most helpful and very professional. Service tech was very respectful of my time and got right to the job. I am a very grateful and happy customer and I already told John that I will be returning next week.

Name: R****** W*****
Date: 2022-12-02 20:44:56
Rating: 5
Comment: I am a car salesman over at Glassman Automotive Group (used cars Department) my name is Randall Walker. I send ALL of my customers that look at our NON SERVICED vehicles, over to franklin auto because they are EXTREMELY THOROUGH! There are no surprises for my customer after purchase which means they absolutely know if anything needs repair before they buy a less expensive vehicle that we have not nor will not service due to age or mileage. I highly recommend Franklin Auto not only for their thoroughness, but also for their UNBEATABLE PRICES! Take it from a car sales professional, you should be doing business with this auto shop.

Name: t***** b****
Date: 2022-11-26 00:26:00
Rating: 5
Comment: I was a first time customer and had a great experience. They called me the day I towed my car there and told me what was wrong and how much it would be to fix it. (Needed a new ignition switch). My repairs took a little longer than expected and they were more than accommodating and even gave me a discount. They were honest and genuine with me over the phone and in person. 10/10 would recommend!

Name: P****** S****
Date: 2022-11-03 18:22:49
Rating: 5
Comment: Very professional and took the time to answer my questions as well as demonstrated the repairs that were completed.

Name: a** s*****
Date: 2022-10-15 16:33:43
Rating: 5
Comment: These guys are great. Super friendly, professional, knowledgeable, share information and answer questions til you are satisfied. Its just a 3 guy shop, but I was impressed with how fast they turned my car around, and am happy with how well its running again. Recommend.

Name: l*******
Date: 2022-10-01 20:53:08
Rating: 5
Comment: Seriously the best service at a auto service center that I have ever had. Prompt professional and helped me out in a jam without blinking an eye. I would recommend them for any automotive work whatsoever.

Name: m**** b************
Date: 2022-09-04 16:06:48
Rating: 5
Comment: Very polite and honest. Great service. Plan to use again if have any future car problems.

Name: W*** M******
Date: 2022-08-07 16:29:16
Rating: 5
Comment: Fantastic service. I was visiting from out of town when our rental car got a flat. I called the shop and they said they could fix it right away. Within 15 min, I drive away happily. Great people, great service.

Name: R***** V******
Date: 2022-07-30 16:40:35
Rating: 5
Comment: 10/10 super fast turnaround, great work, great price. family owned, they know what they’re doing

Name: J** P***
Date: 2022-07-26 16:45:44
Rating: 5
Comment: They were friendly and knowledgeable. I’ll definitely return for future needs.

Name: H**** W*******
Date: 2022-07-25 20:26:43
Rating: 5
Comment: Knowledgeable and friendly.

Name: K****** H*********
Date: 2022-07-19 18:57:34
Rating: 4
Comment: Other than them not having a loaner my experience was good.

Name: D***** C
Date: 2022-07-09 17:41:07
Rating: 5
Comment: Darrell and his team are the best Ive ever dealt with as far as automotive repair! Hes awesome about keeping in touch with updates and theres no surprise fees at the end. Absolutely the best garage around!

Name: D**** B*****
Date: 2022-06-11 16:43:25
Rating: 5
Comment: Franklin Auto Service has my highest recommendation! The mechanics literally saved our vacation. Our car was making strange noises and we needed to travel to Petosky the next day. I brought the car in at 2pm. The issue was diagnosed in 30 seconds and the repair was made before they closed at six. They went above and beyond to help us get our car ready for our trip. I will always be indebted to them for this.

Name: B****** K
Date: 2022-06-01 12:50:46
Rating: 5
Comment: Had my vehicle towed go Franklin Auto thinking I was having issues with my alternator. Darryl found out that the issue was a dead battery and faulty fuel gauge sensors. Very honest mechanics who don’t tale advantage of their customers. I will definitely bring my vehicles back to Darryl

Name: P****** B****
Date: 2022-05-31 14:28:25
Rating: 5
Comment: I will be going back to Franklin Auto Service for all of my repairs. They did a fantastic job fixing my wheel bearing. My exhaust was also resting on my sway bar and they were able to weld it back in place for only $60. I especially appreciated that the inspection was very thorough and it aligned with what I knew was already wrong with the car. I trust these guys are honest and the price is fair. My only complaint was they had the car for a couple days before working on it, but ultimately they deserve 5 stars for their honesty and quality.

Name: M**** B********
Date: 2022-05-31 12:49:24
Rating: 5
Comment: They could not have been more wonderful. I called just before Memorial Day Weekend with a possible safety concern. I mentioned in passing that my husband would stay back from our travels and come up if/when the SUV was ready to avoid disappointing my sons by delaying their long-awaited trip. The owner said he couldn’t allow that to happen and evaluated the SUV right away. It turned out, we needed new brakes, and had a tire with a nail in it that may have gone flat in the middle of our car trip. He also managed to get the work done the same day, without inconveniencing the other customers - He contacted the customer ahead of us, who said he didn’t need his vehicle back that same day. So, on top of the excellent work performed - and the reasonable rates charged - this business cares about the kids of the community. We will be bringing our vehicles here for everything. Thank you!!

Name: A******* G***
Date: 2022-05-05 13:24:07
Rating: 5
Comment: Personable and very fairly-priced, I was very impressed by their professionalism and quick turnaround time. I will gladly go back again for all my future car service needs.

Name: m***** s***
Date: 2022-04-30 18:34:50
Rating: 5
Comment: First time customer,They diagnosed the issues with my car, called me for my approval to get it fixed. The car was ready in the time frame quoted. The prices they quoted were fair in my opinion. They were honest to tell me that just 3 of my 4 tires needed changing. Was a good experience on the whole. Will definitely go back.

Name: G****** S****
Date: 2022-04-29 15:57:57
Rating: 5
Comment: Great Shop, They did good work on my Tacoma. Will go again.

Name: M*******
Date: 2022-04-15 13:57:12
Rating: 5
Comment: If you are looking for quality work and Someone you can trust, contact Franklin Auto Service.I went to the shop to drop my car off for diagnostic and repair. The guy who promised to give me a ride back didn’t show up. I shared with the owner that I am new here and don’t have other options to go to work. He quickly found a solution for me and at no charge. He called for the result of the diagnostic. I asked for his opinion because the repair would be a 4-digit number. I was pleasantly surprised he proposed something in my favor but not in his.Daryl gave me a discount on the bill pay, which was another pleasant surprise.I highly recommend this company.

Name: S**** R*****
Date: 2022-04-12 02:00:22
Rating: 5
Comment: Pam and Darrell are 2 of the nicest and most honest people I have ever done business with. I would never consider taking my cars anywhere else. They will call you before the repairs are done and thoroughly explain the options and costs. I have never doubted their honesty and integrity. I am confident that they will always do the right thing and if Darrell says it needs fixing, it needs fixing. He has always stood by his work and if I was ever unhappy, they would make it right. How refreshing to have such a class act in my own backyard, but I would travel across town for this service and quality. Obviously, I cant say enough nice things about them and wish them the greatest success

Name: S**** L****
Date: 2022-04-07 17:08:19
Rating: 5
Comment: Quick, efficient and friendly

Name: C**** E********
Date: 2022-04-06 14:31:53
Rating: 5
Comment: Darrell is simply one of the best businessman in the industry. In time like this, where p mind only the next dollar and Customer Service is a reliquary of the past, Darrell spent his time with me in a a way that validated my concern, respected my state of mind and very honestly walked me through his findings and suggestions. He is a rare PEARL. Don’t hesitate contacting him. He WILL help you.

Name: q***** s******
Date: 2022-03-28 13:43:36
Rating: 5
Comment: Outstanding service. The owner was beyond friendly, courteous, professional, and did everything and then some, he said he would do.Im hooked. Will use them from here on out.

Name: A B****
Date: 2022-03-24 13:52:47
Rating: 5
Comment: Update: the work Franklin Auto Service did on my BMW was Great! The alignment is excellent. Also wish I had brought it here to have my tires mounted to begin with. Great job! Thank you so much!Excellent service, very honest and reasonable. They went above and beyond in diagnosing and servicing my Mercedes electrical and mechanical issues. Theyre worth their weight in gold!

Name: L*** K*****
Date: 2022-03-02 17:33:12
Rating: 5
Comment: Great friendly service! Very honest and fair priced! Definitely recommending!!!!

Name: M****** T*****
Date: 2022-02-21 20:38:46
Rating: 5
Comment: Quick efficient service. Ill definitely be going back.

Name: K**** N*****
Date: 2022-02-09 14:38:51
Rating: 5
Comment: Great service and very friendly. My new go-to for all things auto.

Name: M**** T***
Date: 2021-12-17 22:55:10
Rating: 5
Comment: This is a small family owned garage and I told the mechanic who I also believe is the owner what I desired to have done on the vehicle and within a few minutes he called me back with a very detailed estimate on costs and even contacted my husband and myself to explain a newer, much more gentler procedure for a transmission flush instead of drain and fill being that we were concerned with the mileage a transmission drain and fill would be less likely to mess up the transmission down the line provided the flush the way it had been done in the past could almost be guaranteed to cause expensive transmission work down the line. Our car runs so much better now. Thank you Franklin Auto Service.

Name: e*** c******
Date: 2021-11-27 17:32:28
Rating: 5
Comment: Excellent courteous prompt service

Name: J***** S***********
Date: 2021-11-20 20:17:12
Rating: 5
Comment: Friendly service. Brought in an old car for inspection. Darrell took the time to explain what was wrong and what I should fix in order to feel safe driving it. They even managed to save the calipers on the brakes, which saved me some money! Thank you!

Name: T*** R******
Date: 2021-11-06 23:14:54
Rating: 5
Comment: Darrel and his team did a great job on my car. Very professional, expert knowledge, top quality, all with the added benefit of small town personal service.

Name: L*** B*****
Date: 2021-09-11 19:50:33
Rating: 5
Comment: Franklin Auto got my vehicle in right away and had an axle replacement, battery, and other items done in same day. Great communication and great service. Highly recommend!

Name: N**** R***
Date: 2021-09-03 16:44:09
Rating: 5
Comment: Friendly service. Josh took time to explain car issues with me. Definitely would recommend them!

Name: R*** H****
Date: 2021-08-28 16:33:28
Rating: 5
Comment: Josh, David, and the entire crew are nothing short of THE best. This shop not only has a ton of knowledge, but they are also customer friendly and down to earth. I highly recommend Franklin to anyone in the area. I came in for an inspection, and I now would be more than happy to drive the 45 minutes each way to have them service my cars!

Name: H**** M******
Date: 2021-07-31 20:22:08
Rating: 5
Comment: I am SO happy I found Josh and team at Franklin! Will always be going here!!

Name: E*** P*****
Date: 2021-06-24 03:59:01
Rating: 4
Comment: Very honest, good people. But a bit $$

Name: C******* W*******
Date: 2021-03-27 08:07:43
Rating: 5
Comment: I took my 1968 Cadillac Deville to Franklin auto for repairs and I was serviced by the general manager Josh. Josh took good care of me and my car. Its good to know we have a good and trustworthy auto service mechanic in the neighborhood. Josh keep me posted on everything being done.

Name: K*** B********
Date: 2021-03-05 18:03:41
Rating: 5
Comment: I’ve never been to an auto shop before but I am very happy I chose to go to this one. My car got towed there around 4pm and Josh at the front counter was super respectful and nice and explained everything very well. It was fixed and ready to drive home in less than 24 hours! I’m very pleased with this mechanic and will definitely be back.

Name: V***** K******* (***********
Date: 2021-02-25 14:45:47
Rating: 5
Comment: Great little shop! I had an alignment done on my 335xi. They were quick and responsive to my questions.

Name: B****** A********
Date: 2021-01-28 17:54:41
Rating: 5
Comment: Despite the circumstances I was able to find this shop out of luck when my car messed up. From the beginning Josh was helpful and explained to me everything that was wrong and what needed to be done. Not a lot of people are that clear and honest with you. I’m very happy to have found this gem and if my car is ever in any unfortunate situation again I know where to go! Thank you guys so much

Name: J*** P**********
Date: 2021-01-23 22:46:03
Rating: 5
Comment: This is a nice gem of a shop, right in the heart of downtown Franklin, conveniently located for those in Bloomfield Township and the surrounding area. I was looking for a trustworthy independent mechanic and came here to have a repair done. It was all taken care of at a reasonable price. Then a few months later an issue arose that took me back into the shop. After discussing the issue with Josh, Pam, and Darryl we figured out the issue and they totally took care of the situation. They went above and beyond what others might have done, and were friendly and professional throughout. Great to know there are still folks out there who stand behind their operations and take care of their customers.

Name: S**** R*********
Date: 2020-11-23 17:15:01
Rating: 5
Comment: Polite and did a great job

Name: E***
Date: 2020-11-15 04:09:31
Rating: 5
Comment: Great work, done within a few days. Thank you!

Name: S******* S*****
Date: 2020-11-11 19:35:58
Rating: 5
Comment: Josh and the team at Franklin Garage are our go to place for auto service. I can always count on them for quality work, best pricing, and good advice on whats the best solution. Theyve even sent me to the dealer if its work that can be covered by warranty instead of charging it themselves. I trust Franklin Garage .... we are customers here to stay.

Name: C***** B***
Date: 2020-11-07 17:55:20
Rating: 5
Comment: I called Franklin Auto as a Hail Mary after being told from another shop they wouldn’t take a look at my Saab due to the mileage. They wouldn’t even open the hood to see if they could help. As soon as I explained the situation to Darrell he told me I could come in, same day without an appointment even though they were busy because he understood the situation I was going through. From start to finish he was so kind and worked hard to find the parts needed to repair my vehicle. I will recommend Franklin Auto to everyone I can due to the service, quality and compassion that I received.

Name: D****** H****
Date: 2020-09-16 21:54:28
Rating: 5
Comment: It was a pleasure doing business here these guys were true professionals caring and quick and a pleasure to talk to.

Name: P****** B*****
Date: 2020-09-03 16:43:21
Rating: 5
Comment: When my newly graduated daughter was looking to purchase her first car we wanted to be sure to have it inspected by a mechanic first. Franklin Auto was recommended by our neighborhood app, so we called an made an appointment. Josh was awesome and bent over backwards to fit us in and have a look at our car. My daughter had done her due diligence - car fax showed this vehicle to be a one owner car, with an excellent dealer-only maintenance record. The vehicle drove and looked great, except there was a slight vibration on idling. So long as the car passed inspection we were ready to buy. Josh inspected the car, and informed us not only that the car had been in an accident but that it had a really shoddy paint repair job. The rough idle was due to an engine mount issue and the new tires dated 2018 werent so new after all. Needless to say, we passed on the car thanks to Josh. We were impressed with Joshs knowledge and professionalism. He was like a detective during his inspection, and shared with us a wealth of knowledge about the make and model we were looking at, helping to guide us on a future purchase. I cant thank Josh and Franklin Auto enough for their help. Im sure they saved me and my daughter a lot of money and hassle with a bad used car purchase decision. Ill be bringing all my cars to Franklin Auto in the future.

Name: G**** D****
Date: 2020-08-21 15:27:29
Rating: 5
Comment: The owner is an honest person who is always looking to help. The mechanics get the job done right all the time.

Name: E***** P********
Date: 2020-08-14 17:19:22
Rating: 5
Comment: Great place for auto repair. Very detail in diagnosis and future plan. Highly recommend for anyone for their auto repairs.

Name: D****** K*******
Date: 2020-08-11 05:17:44
Rating: 5
Comment: My first time ever visiting this location. My initial phone call was with Chris who was very polite in listening to my concerns regarding my issues with my alternator on my 2002 Mazda Millenia. I had went through 5-6 alternators in which all were experiencing problems with either overcharging or not charging the battery at all. Chris promised me that they would examine the issue thoroughly and give me a call later that afternoon. The same afternoon, I receive a call from Josh stating that the issue was a broken “Signal Wire” that sends the charging signal to the battery in which they replaced and is now working fine. In addition, they checked the suspension, checked for any fluid leaks and provided automotive care suggestions which was greatly appreciated. Just a wonderful group of guys!...I would recommend this service facility to everyone. They Are honest, reliable and affordable! 2 thumbs up guys!!!

Name: S***** N*****
Date: 2020-07-29 16:35:04
Rating: 4
Comment: A touch expensive than other shops but quality of service is good and they treat your car like their car so they dont cut corners to impress with the price. Will go again when needed.

Name: A*** K
Date: 2020-07-14 23:40:27
Rating: 5
Comment: Excellent service, very knowledgeable about my car, and they were able to schedule me on short notice. Honest mechanics, they told me what services my car didnt need at the moment when I asked them to check. Will be bringing my business back here.

Name: T***** E*******
Date: 2020-06-15 14:16:54
Rating: 5
Comment: I’m a woman with basic car knowledge on a fixed budget, Josh my mechanic was honest, friendly and very trustworthy. He didn’t try sell me anything I didn’t need. Every little item on my list was fixed. He even gave me time to shop around for a better deal on tires. There wasn’t one ‼️Even at Costco ❗️I’ll always bring my car back for service 😊

Name: A***** S*****
Date: 2020-06-12 00:18:37
Rating: 5
Comment: Great customer service! And when I broke down and needed a repair they did the job right away.

Name: R*** N***
Date: 2020-06-04 16:32:28
Rating: 5
Comment: Franklin Auto Service were a joy to work with. Quick, professional and affordable. They communicated and answered their phones in a prompt manner and I will definitely return in the future.

Name: A****** K*******
Date: 2020-03-06 15:38:07
Rating: 5
Comment: My car had a couple of important issues that needed immediate attention. I brought my car to Franklin for inspection and they gave me in writing what needs to be done. I am completely satisfied with their service. They are really professional and know what they are doing. They are very polite honest. Love their way of work. I am not going anywhere else for my car in future. Thank you

Name: P****** S******
Date: 2020-02-11 23:36:33
Rating: 5
Comment: Hands down the best Auto Service shop Ive ever been to. The people are very very nice. Theyre extremely knowledgeable and do quality service within no time. Albeit a bit expensive for labor charges, the quality of service is amazing. Situated in Franklin historic village, this place is owned by a single family. I cant stress this enough, this place is awesome for any kind of car repair..

Name: J*** B**** B*****
Date: 2020-01-27 13:22:54
Rating: 5
Comment: I called Rudy, and explained the problem he was able to confirm and had car fixed expeditiously not to mention that he was courteous and friendly .

Name: M***** M***
Date: 2020-01-27 06:46:12
Rating: 5
Comment: No need to look for anyone else. Good price, good people, and honest.

Name: S******** R
Date: 2019-12-17 21:05:08
Rating: 5
Comment: Everyone here was extremely helpful, kind, and accommodating. I will definitely be back!

Name: G******* A****
Date: 2019-12-04 11:32:50
Rating: 5
Comment: Family owned place with exceptional service at great price.

Name: Y***** L*
Date: 2019-11-25 21:57:43
Rating: 5
Comment: They are very professional and kind people. My car’s noise problem has been annoying me for a couple month, and I went to many other brand car service centers to do the check, none of them did really help. Until I got here, people working in Franklin Auto Service are quite professional, they figured out the reason and give effective solutions.

Name: B****** S****
Date: 2019-10-16 13:31:25
Rating: 5
Comment: Josh has been our go to guy for 10 years

Name: R***** P*****
Date: 2019-10-04 16:04:32
Rating: 5
Comment: Franklin Auto is a great example of what a home town auto repair shop should be. Friendly staff, quality work and a fair price.

Name: M****** R***
Date: 2019-09-17 23:40:48
Rating: 5
Comment: Great place with great people.

Name: A****** T***
Date: 2019-09-04 08:18:00
Rating: 5
Comment: Awesome job, honest work and competitive prices

Name: D** R***
Date: 2019-08-30 14:02:05
Rating: 5
Comment: Excellent staff. They care about providing the best service possible and will not sway you in the wrong direction. Josh was extremely helpful throughout my experience. Highly recommend.

Name: D*** B****
Date: 2019-08-15 17:58:10
Rating: 5
Comment: Focused on customer service

Name: M*** P******
Date: 2019-06-12 13:31:47
Rating: 5
Comment: Everyone at Franklin auto service was helpful and professional. They kept me up to date with the status of my job and gave me a much better price than I was expecting. Also, they were able to offer me a loaner vehicle while my car got fixed. I couldn’t ask for better service. I highly recommend them!

Name: D**** R******
Date: 2019-05-24 16:34:40
Rating: 5
Comment: Dropped off car, would not start, after hours, tested, replaced and reprogrammed battery for pickup before noon the next day!

Name: d***** p***********
Date: 2019-05-16 16:33:23
Rating: 5
Comment: Could not have asked for better service. From having to reschedule with my own parts not arriving in time, to the customer service everyone there is top notch. I will definitely bring my car back there if I ever need to again for future services. Thank you!

Name: A***** C*****
Date: 2019-05-07 16:57:04
Rating: 5
Comment: The people here treated me really well and the service was quick and painless!

Name: J**** S*****
Date: 2019-05-03 21:57:55
Rating: 5
Comment: Just switched from my mechanic of 25 yrs so I had high expectations and they were met. My car was returned promptly and the staff were easy to deal with.

Name: D*** S****
Date: 2019-04-21 12:30:40
Rating: 5
Comment: I trust their work which is vital in an auto shop. The cost is higher for same service elsewhere (as is gas) but they Im sure their overhead is as well. I pay more to bring my cars here but as look as I continue to trust them, I dont plan on changing.

Name: T***** H*****
Date: 2019-02-28 18:08:29
Rating: 5
Comment: Very quick diagnosis and fast, multiple, repairs. Very reasonable charge. Also picked me up at home. Would recommend highly!

Name: A****** R***
Date: 2019-02-10 17:31:08
Rating: 5
Comment: Friendly, fast, efficient, affordable

Name: T***** M******
Date: 2019-02-03 17:55:55
Rating: 5
Comment: Great

Name: R*** L******
Date: 2019-01-11 17:52:13
Rating: 5
Comment: Capable of complex projects. Replacing water pump required removing turbo from Regal. They pulled it off. Will consider again for all future auto repairs.

Name: W****** K***
Date: 2019-01-05 16:01:23
Rating: 5
Comment: Everyone over at Franklin was very professional and knowledgeable. After receiving a quote from the dealership Franklin looked over the car and gave me an honest assessment of the needed repairs. Needless to say that they easily beat the dealership’s quote!

Name: G**** F*********
Date: 2018-12-29 17:40:41
Rating: 5
Comment: Awsome service, from Il headed to family Christmas party with family, when fromt drive shaft issues, with wife and 2 grand kids, they had me in and out within an hour, it was like a mircale the service and attention the serviced us with, God Bless all of them, even there customers attention they gave hav grand kids

Name: T*** M******
Date: 2018-11-06 20:26:08
Rating: 5
Comment: Called to see if I could get my tires rotated and was able to go right in. Service was quick and the employees were very friendly.

Name: A***** I******
Date: 2018-10-13 16:34:38
Rating: 5
Comment: Accurate, honest, courteous and fast!

Name: R** G******
Date: 2018-10-05 19:50:53
Rating: 5
Comment: Fast and friendly and saved me hundreds. TY!

Name: T***** S****
Date: 2018-09-10 21:27:36
Rating: 5
Comment: It is very hard to find trustworthy mechanics who will fix everything for a reasonable price and I would give this place a 5 star!

Name: P****** B***
Date: 2018-08-25 23:39:15
Rating: 5
Comment: Didnt actually get a car service done here but I needed help to put on my license plate on my new car. They did it for free. Very kind and polite staff !!

Name: S***** H*****
Date: 2018-08-19 16:56:42
Rating: 5
Comment: I live in Grosse Pointe & work (RN) in Bingham Farms, early Saturday my grandson noticed I had a flat! The doctor I work for recommended Franklin Auto Service! OMG my grandson & I drove over there (he had changed & put the spare on) Eli plugged & put tire back on! The manager of the service dept. talked with my grandson & I about cars while we waited, about 20 min!!! Accolades to this man, who was friendly, kind, knowledgeable and made my & my grandsons morning better! Definitely recommend Franklin Auto Service!

Name: J****** H*********
Date: 2018-08-02 11:12:03
Rating: 5
Comment: Friendly service. Good communication.

Name: J*** S*****
Date: 2018-07-25 15:12:24
Rating: 5
Comment: This is what all garage and mechanical services should look like! Very professional and knowledgeable of my 2015 vehicle. Amazing price! They were able to beat all other garage and dealership quotes and completed the work same day I called! Amazing service and highly recommended!

Name: D**** D*****
Date: 2018-07-23 17:20:58
Rating: 5
Comment: Very accommodating when my car overheated.

Name: S**** H
Date: 2018-07-22 17:15:29
Rating: 5
Comment: Id had such good luck with our 1st 2 cars that I brought our 3rd car in for repairs. Easy online appointments and a quick turn around.

Name: J** H*****
Date: 2018-07-21 23:20:45
Rating: 5
Comment: Always great service and they make you feel like family. You can’t go wrong by using them

Name: P*** G*********
Date: 2018-07-19 22:53:02
Rating: 5
Comment: A wonderfully executed experience!! Bye bye dealerships!!

Name: R*** M*******
Date: 2018-07-15 17:26:38
Rating: 5
Comment: I have lived in the area for 5 years and I feel lucky to have found Franklin Service Station. They are always fair and honest and have even loaned me a car a couple of times. They excel n this new age of customer service.

Name: J** F*****
Date: 2018-07-14 18:43:12
Rating: 5
Comment: Great service and a good price.

Name: A**** W***
Date: 2018-07-13 00:39:32
Rating: 5
Comment: I stopped in on a whim. I needed to have a trailer hitch removed. They werent busy. They took it in immediately. The mechanic had to use a welding torch (or something like that to cut it off. Charge was only $30 for a job that took over 30 minutes. Regular rates are more than that but they take good care of regular customers.

Name: S S******
Date: 2018-07-11 00:32:08
Rating: 5
Comment: Great service! Everyone was very friendly and professional. When needed they kept me updated with all of the issues they found. I will continue to take my vehicles here for service in the future:)

Name: j**** m***
Date: 2018-05-31 18:21:06
Rating: 5

Name: s******************
Date: 2018-05-07 20:04:00
Rating: 5
Comment: I have patronized Franklin Service for over 15 years. Had everything done from oil changes to a lower engine rebuild to clutch replacements. The work is always well done, Franklin stands by their repairs, and their prices are fair. 5 stars from this very satisfied customer.

Name: A*** B*******
Date: 2018-04-21 15:53:56
Rating: 5
Comment: Honest place, awesome work/service!!! Highly recommend!

Name: S**** B****
Date: 2018-01-27 13:06:48
Rating: 5
Comment: Reliable and trustworthy auto repair and maintenance

Name: C**** K******
Date: 2017-10-02 03:19:16
Rating: 5
Comment: Gave me a great deal on labor fixing my truck light, and had zero problem with me sourcing my own replacement part.They go out of their way to make things right with even the smallest problems.Good work, great value.

Name: M******* H*****
Date: 2017-05-23 12:58:07
Rating: 5
Comment: Speedy service and fair prices!

Name: R****** L* P****
Date: 2016-07-13 15:07:05
Rating: 5
Comment: Franklin Auto Service delivers exceptional professional attention in a clean and quiet space. My tire was changed quickly and I highly recommend you give Franklin Auto Service a try if you are looking for quality auto repair/maintenance. It is truly a local hidden gem.I dont usually write reviews for companies, so consider this review evidence of the positive impact Franklin Auto Service has provided for us recently!

Name: R***** M*
Date: 2016-03-05 17:44:27
Rating: 5
Comment: As a woman, I often feel like I am swindled when I get an oil change. Not here! The owner was very friendly and honest. He explained to me what type of oil/service my car required and did not try to sell me on anything more than I needed. The waiting area and restroom were both clean and the staff was polite. I would definitely use their services again.

Name: M****** E******
Date: 2015-08-26 19:00:38
Rating: 5
Comment: As long as I am within 100 miles (and I can drive the car), I will not go anywhere else for service. I was very impressed with their professionalism, attention to detail, and thoroughness. Ive never been so satisfied with auto service before.

Name: W****** M*******
Date: 2014-09-06 15:13:46
Rating: 5
Comment: I had to get my antenna mast fixed so I ordered a part and brought it in and they fixed it in a timely manner and saved money versus the dealer.

Name: A**** W***
Date: 2014-03-31 19:05:51
Rating: 5
Comment: Service You Wont Find Anywhere Else!I was on the way to the airport when I had a tire blowout due to one of our famous Michigan potholes. I limped into the Franklin Auto in desperation. After determining that my vehicle doesnt come with a spare tire or donut, they drove us and our luggage home to switch cars. We caught our flight and when we came home, our car was parked in the driveway with a brand new tire. Total cost-- about $10 more than I would have paid at the cheapest tire place in the region. Ive never heard of anyone having a bad experience here. Thank you Franklin Auto.

Name: k**** o****
Date: 2013-01-24 17:43:55
Rating: 5
Comment: I had my oil changed at Franklin auto Service, they were fast, courteous and tipped me off to a problem that I needed to address, but was not aware of. While waiting, you can browse in the quaint stores of Franklin village, so the time flies by. Very personalized service.

Name: B**** A*******
Date: 2013-01-17 05:27:09
Rating: 5
Comment: Whether domestic or foreign autos, Rudy, Pam and their staff are always willing to repair or maintain my family s cars with a smile, patience and knowledge. Pricing is very fair, and efficient service with a family atmoshpere! They will even provide a ride home if your want to drop off your car. The most convenient and dependable car service around, and they still pump gas, which is great in cold or snowy weather!