Faithful Auto & Truck Repair

category: Auto repair shop, Auto air conditioning service, Auto tune up service, Brake shop, Diesel engine repair service, Engine rebuilding service, Oil change service, Tire repair shop, Transmission shop, Wheel alignment service
address: 5549 N Lapeer Rd, North Branch, MI 48461, United States
Phone: +1 810-793-4500
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

rayting: 4.8
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, Credit cards,

Name: A***** W*****
Date: 2024-02-18 20:24:32
Rating: 5
Comment: Service was great! Staff was friendly and kind. Super helpful, even saved me some money when they could. My car was in and out in about a day with multiple repairs, and the staff was great at communicating along the way. Definitely will be returning for repairs in the future!

Name: M******* B******
Date: 2024-01-30 21:55:12
Rating: 5
Comment: Honest, trustworthy, dependable, loyal, educated, and just down right good people! I only trust them with my car from now on. FRANK, CHAD, ALL OF THE MECHANICS, THANK YOU THANK YOU THANK YOU FOR ALWAYS TREATING ME LIKE FAMILY AND NEVER TRYING TO RIP ME OFF OR OVERCHARGE ME! You will always have continued business! No place like you guys!

Name: M****** F********
Date: 2024-01-20 16:48:14
Rating: 5
Comment: Frank and team at Faithful are very good and trustworthy They are thorough, affordable and respectful of everyone’s budget. I have been using them for over 5 years and will continue to.
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Name: B*** F*****
Date: 2024-01-03 00:02:55
Rating: 5
Comment: Thank you Faithful Auto! Professional work, excellent customer service, I will return.

Name: C**** R****
Date: 2023-12-14 16:13:57
Rating: 5
Comment: They did a transmission rebuild on my 02 Grand Prix, decent price, and amazing work. Very well communicated, highly recommend!

Name: A*** A******
Date: 2023-12-10 19:46:23
Rating: 5
Comment: Nice folks, honest & reliable.

Name: k**** c****
Date: 2023-12-07 22:25:42
Rating: 5
Comment: Great service! Friendly staff! Great price!

Name: V** C*****
Date: 2023-12-02 22:27:29
Rating: 5
Comment: Thank you to the crew at Faithful Auto. Been going there for a couple years now. I have always been pleased with their work. Always a fair price and great service.

Name: K*** B**********
Date: 2023-11-17 03:01:01
Rating: 5
Comment: Great service and good people. Very pleased.

Name: D**** B*****
Date: 2023-10-27 16:11:53
Rating: 5
Comment: If you are searching for a place to bring your vehicle for repair, stop searching!! Not only did I receive the best auto repair service Ive ever experienced, I received the best customer service Ive had in a very long time. AND, on top of that, my repair was complicated, time consuming, and difficult... it was met only with smiles and gratitude for my patronage!! My technician worked hard and knew his stuff. Cant recommend this business strongly enough!!

Name: J****** H*****
Date: 2023-10-13 18:15:52
Rating: 5
Comment: Very accurate with time and cost estimates

Name: G***** S*******
Date: 2023-10-04 22:42:48
Rating: 5
Comment: There is a place in heaven for each and every one of you

Name: B**** S****
Date: 2023-10-03 13:52:36
Rating: 5
Comment: I stopped in looking for a used car after hours and noticed one that I liked and came back the next day to test drive. I thought the price was fair and naught it. A week later needing to replace a second car that was having issues and found another one on their lot. Again I felt the price was fair and bought it. One of the cars had a check engine light come on two days after my purchase. I called the and they said to bring it in. They were able to diagnose the problem and fixed it free of charge. Overall I was very happy with overall experience with Faithful Auto.

Name: P******* W****
Date: 2023-10-02 21:05:08
Rating: 5
Comment: Excellent customer service. Couldnt be happier with the brake job and rotors I had today. I had walked in just to get a price and it was so good and was asked when I wanted to do it, now I said okay I said but Ill need a car to get home, he said heres the keys will call you when its done. They called me at 1:30 Im all done went back swap the cars out couldnt be happier!!!!!!

Name: M****** R*****
Date: 2023-09-27 13:31:35
Rating: 5
Comment: I was from out of the area and had a breakdown. These guys got me into their shop right away and had my vehicle repaired in only a few hours without an appointment. Reasonable rates too. I highly recommend them.The staff was very friendly and courteous.

Name: D** D*******
Date: 2023-09-07 16:53:43
Rating: 5
Comment: Good experience provided a doner car, repairs are good timely service good communication.

Name: N**** S*********
Date: 2023-08-28 18:18:00
Rating: 5
Comment: Called to make appointment to have them diagnose a noise our truck was making. They were able to confirm our suspicion. Needed wheel bearing and brakes. Gave us estimate, okayed repairs and added a oil change. They had it ready next day. Very friendly, and back up and running quickly.

Name: U******* A***
Date: 2023-08-19 14:11:04
Rating: 5
Comment: I have a vehicle with intermittent stalling. No check engine lights. Its been to a couple places but this one had my car 2 days, gave me a free loaner car, and at the end they said either i fixed it the previous weekend or its an odd very intermittent problem. They didnt charge me anything for the services. The staff was very friendly. The guy I rode in the car with increased my knowledge of vehicles and scanners while he rode with me to see if i could get the car to fail with the scanner hooked up. Great experience all around.

Name: A***** U******
Date: 2023-08-18 14:03:08
Rating: 5
Comment: Weve found our new mechanics!! After being given the run around with another local mechanic we took our vehicle to them and it was night and day! They listened to me and saved us so much time and money! They also didnt try and talk to me like a woman who knows nothing about cars, but actually cared! We cant thank them enough for getting us back on the road!

Name: G*** F*****
Date: 2023-08-14 19:22:38
Rating: 5
Comment: The Entire team here is great. They did a fantastic job on my car. The were professional and courteous and efficient. I highly recommend there services. I will continue to have my vehicles serviced by them when they need it.

Name: L***** N*****
Date: 2023-08-13 14:19:40
Rating: 5
Comment: Chad was amazing. My brakes were fix and and I was back to work the next day. I would highly recommend Faithful Auto Thank you

Name: H*** D****
Date: 2023-08-02 05:39:56
Rating: 5
Comment: Very thorough. Definitely will be coming back. this is not the shop that will throw parts at your car and hope it fixes it. They do the work to make sure what they fix works. The level of professionalism and quality is well worth it.

Name: M****** G*****
Date: 2023-07-29 02:14:54
Rating: 5
Comment: Faithful is our go to for our diagnostic and repair of our vehicles. Their work is top notch as is their customer service. They always keep me informed on timelines and progress. I always leave my vehicle feeling confident it will be done right and quickly.

Name: S**** S*******
Date: 2023-07-25 21:34:42
Rating: 5
Comment: I drive alot to work. Faithful keeps me on the road. They are always kind and knowledgeable and Im happy to say we have found our mechanic! Thank you 😊

Name: A******** P*****
Date: 2023-06-19 23:54:45
Rating: 5
Comment: My daughters car was burning oil and a family member had recommended Faithful Auto as the only place he trusted. They were trustworthy, honest, thorough, and effective in the diagnosis of the problem, and the solution. Everyone we were in contact with prior to taking it there, and while it was there, were incredibly knowledgeable. We drove two hours to get there, and will continue to take our cars only here. We are so grateful for the gentlemen at Faithful Auto. In His Service, Ann Kuhlman

Name: D**** R********
Date: 2023-05-19 19:09:00
Rating: 5
Comment: Quick, professional help at a fair price!

Name: E***** T*****
Date: 2023-05-18 11:32:13
Rating: 5
Comment: I am so happy to have found an honest shop that I trust with my repairs. They even found and fixed an issue I knew was happening but the dealer and other shops couldn’t “feel” what I did. Chad is the best! Thanks!I came in with a super hot rear wheel (of course it wasn’t hot when I drove her there) but they did what was necessary to replace the calipers. They didn’t try to sell me all four or new brakes.They took pictures of my car (complete with kitty toe prints), the diagnostic tools used to show if my battery needs to be replaced, measured my tire tread depth, and a lot of recommended maintenance to be done when she hits the 100,000 mile mark. This was sent to my phone so I could review it and make plans to have the service done at that time.I will definitely be back and recommend this shop to anyone. It’s worth the drive to have peace of mind.

Name: H** S*****
Date: 2023-05-18 09:55:57
Rating: 5
Comment: Faithful Auto and Truck lived up to their name. The service they provided was done the most professionally of any shop I’d ever had work done. I was saved over $3,000 due to a prior poor diagnostic from a previous shop diagnosis. Fantastic job. Never been so pleased. Thanks men!

Name: B*** B
Date: 2023-05-16 21:53:38
Rating: 4
Comment: My adult kids have gotten their cars worked on there, they give you a computer readout and check out your car, the reason I didnt give a five stars is cuz I never had any work done there, but my kids like the place and trust them

Name: M****** P*****
Date: 2023-05-12 14:52:00
Rating: 5
Comment: Was having issues with my trucks thermostat. They fixed the issue in a timely matter, was very thorough with explaining issue before and after, and was great to work with all around. They also did a full inspection of my vehicle with pictures of things that may need work in the future but didn’t pressure me to fix them Day of. Overall very great experience and will be using them again for future work.

Name: S***** A***********
Date: 2023-04-27 21:32:30
Rating: 5
Comment: Trust worthy mechanics, resonable prices & #Bonus a Loaner Car is available !!

Name: M*** L****
Date: 2023-04-07 14:39:10
Rating: 5
Comment: Faithful gave me the best experience with a mechanic shop I have ever had. Definitely would recommend them to anyone. Got me in and out right away. Owner even drove me home while I waited. They went over my entire truck and didn’t pressure me to fix anything. Can’t say enough. They even messaged me to make sure I got home to North Carolina

Name: D******* M*****
Date: 2023-03-15 14:14:34
Rating: 5
Comment: Great experience did everything so right for our company truck great honest business will Forsure use again Thank you guys at Faithful Auto and Truck Repair

Name: K******* P******
Date: 2023-01-26 14:19:44
Rating: 5
Comment: Love the team at Faithful Auto. They always take great care of my vehicles and their honesty and integrity, timeliness and fair prices have my business. I recommend them highly- especially to other single moms out there trying to navigate the unknowns of auto repair and maintenance!

Name: S*** S*****
Date: 2023-01-25 14:25:44
Rating: 5
Comment: Very good and quick service! Very pleased! Will be returning in the future when needed!

Name: d** w*********
Date: 2023-01-22 16:44:14
Rating: 5
Comment: They repaired the rear differential on my 1998 gmc pickup did a good job thank you

Name: A***** W* B******* I*
Date: 2023-01-19 13:22:54
Rating: 5
Comment: These guys are professional and respectful! Im very satisfied with the services they provided. They keep their customers updated every step of the way. The name of the shop speaks for itself. They are a little pricey, but you get the services you pay for!! Quality work!! I highly recommend this place.

Name: R** C******
Date: 2023-01-13 20:04:26
Rating: 5
Comment: Faithful did a very thorough inspection with pictures of things that needed fixing. They were very pleasant to deal with . The service they performed was very prompt. Highly recommend.

Name: M****** M****
Date: 2023-01-08 00:10:46
Rating: 5
Comment: Drove by the place a thousand times never even knew it was there. Great honest people with good prices they offer 3 year protection on their work you dont find that anymore.

Name: C**** D*****
Date: 2023-01-06 03:59:31
Rating: 5
Comment: Would highly recommend this auto shop to anyone who needs auto repairs at a reasonable rate. I had a front differential replacement which was an expensive repair. The service man, Chad was very friendly, professional and knowledgeable. Explaining everything to me in detail.

Name: K**** K****
Date: 2023-01-03 18:13:31
Rating: 5
Comment: Extremely impressed with the response time, knowledgeable explanations, and affordable repairs. They made an unexpected repair a very pleasant experience. Thank you, Faithful!

Name: D** H***
Date: 2022-12-28 16:16:39
Rating: 5
Comment: Drives great now

Name: K** F*****
Date: 2022-12-02 22:49:35
Rating: 5
Comment: This was our first time to visit Faithful Auto and Truck repair..but it wont be our last. The work was done in a timely manner, the app that they sent to my phone was a very through report of what was good, what needed to be followed up on and the things that needed immediate attention. All in all a good experience.

Name: J** & D***** B*****
Date: 2022-11-10 23:56:50
Rating: 5
Comment: Very professional and I am happy to be listed as a new customer

Name: J*** M*******
Date: 2022-11-07 21:35:13
Rating: 5
Comment: Very friendly people. Got me in quick and did the repairs quickly. Very reasonable on the cost. Top notch business and will be using them for all my future mechanic needs. 5 star service for sure

Name: A****** F***
Date: 2022-11-07 14:26:36
Rating: 5
Comment: I received great service. The staff was kind and courteous at all times. The work was completed timely and I was driving again that day. I would absolutely recommend Faithful to all my friends. Thank you so much for all the kindness.

Name: G*** N****
Date: 2022-11-04 19:27:06
Rating: 5
Comment: Good mechs. Honest as the day is long.

Name: J****** W*****
Date: 2022-11-01 20:31:55
Rating: 4
Comment: The people were very friendly and helpful. It was a big repair so it took a little while and when there was a problem, they stood behind their work. what was very nice was that they called to see how it was running and if i was happy with the repair

Name: S*** W****
Date: 2022-10-31 17:37:59
Rating: 5
Comment: Very good work and friendly service. Their Christian faith definitely comes through to the customers benefit. Strongly recommend them for all your auto work. I trust them.

Name: W*** A****
Date: 2022-10-25 16:18:46
Rating: 5
Comment: They diagnosed my trucks problem real quick.

Name: B**** S****
Date: 2022-10-12 13:34:15
Rating: 5
Comment: I took my car to the dealership about an issue and twice they couldn’t find anything wrong. 30 minutes at Faithful and they were calling to tell me they figured it out and to let me know pricing.Another time my engine light came on and they hooked it up to the machine to see what was wrong. Nothing showed up and the light switched off. They called me a few days later and then a couple weeks later to make sure the car was running ok.This will always be my go-to for any auto repair issues and maintenance

Name: S******** B******
Date: 2022-10-11 00:03:05
Rating: 5
Comment: Recently used this business for my Diesel Jeep having issues we couldn’t figure out, they got us in quickly and were very friendly! Defiantly making them our family machanic:)

Name: J*** C****
Date: 2022-10-10 14:22:33
Rating: 5
Comment: This Place is amazing. Very Proffessional and friendly. My Car went into them for an unknown brake issue on 9-30, on 10-5 They called me and let me know what the issue was and how long it would take and a price estimate. I had the car back way quicker than expected on 10-7. I was able to pick it up and it drove like a dream and am so happy with their work. Mike who was the mechanic working on my car even showed me the trouble parts and how it happened. And Chad in the office was very kind and was there to help every step of the way and I very much appreciate everything they did for me and will definitely be back!

Name: J** S*****
Date: 2022-10-03 14:39:44
Rating: 5
Comment: Awesome friendly customer service! They do excellent honest work. Fully detailed diagnostic on vehicles with pictures of any issues or concerns found sent straight to your phone via text or email. They also provide a car to you while your car is getting worked on, free of charge. I highly recommend them.

Name: J**** J****
Date: 2022-09-06 16:29:00
Rating: 5
Comment: Great people good pricees

Name: B******* R**************
Date: 2022-09-05 17:39:12
Rating: 5
Comment: Honest place, knows what theyre doing. Gives your vehicle a whole look over and recommends other things you may need. Texted me days after to check up on the car. When I paid they wouldnt even take my cash tip lol

Name: H****** H*****
Date: 2022-08-26 19:20:58
Rating: 5
Comment: Service and detail is amazing!! Great customer service. I love their detailed report on my vehicle. It is great for person who do not have much car knowledge.

Name: E***** B****
Date: 2022-08-25 14:23:24
Rating: 5
Comment: This was the best Auto repair that Ive had in a very long time. I recommend this company to everyone.

Name: A********* & C*
Date: 2022-08-22 19:08:29
Rating: 5
Comment: I was blown away by the customer service and knowledge. They gave me a detailed report on my vehicle and prices were fair. As a single woman it is hard to find a trustworthy auto shop. Amazing all the way around! Highly recommend!

Name: W****** K*****
Date: 2022-07-19 20:29:32
Rating: 5
Comment: The staff and mechanics at Faithful Automotive very good in honest mechanics the staff is great I would recommend it to anybody if you have a vehicle that needs work I would take it to them no hesitation William Kinney

Name: V****** L**
Date: 2022-05-22 18:32:18
Rating: 5
Comment: My timing chain on my Equinox broke and this caused lots of other damage. Faithful Auto took good care of my car and I was able to use a loaner. Doug and I were very pleased with the work done on my Equinox. Would recommend this repair place. The staff is very helpful, nice and did not make me feel like an inconvenience.

Name: S******* G******
Date: 2022-05-16 21:29:29
Rating: 5
Comment: I left for work this morning only to find out I had a nail in my tire. Called right at 8 am and they were able to fit me in for a tire patch. Great, friendly, fast service- will definitely be back if I have any other issues.

Name: S***** P************
Date: 2022-05-05 14:52:53
Rating: 5
Comment: Quick and friendly staff.Called a few days later to make sure everything was still working good with no issues.Highly recommend. 10/10

Name: J*** B******
Date: 2022-04-08 21:49:09
Rating: 5
Comment: Too many issues with my Toyota Highlander to mention. It was serviced elsewhere without correcting the issues. Faithful went over and beyond. Repaired all issues including replacing a interior knob that was broken. What other company would do that? 100% satisfied! I Will definitely refer them to all my friends and family!

Name: R*** S****
Date: 2022-04-07 21:59:27
Rating: 5
Comment: I had a great experience with this company, they got a wiring and fuse issue , on my ls swap s10 project. Its running great. Thanks Less , and Lance. Highly recommend these guys!

Name: G******* �******** M*****
Date: 2022-03-27 23:27:50
Rating: 4
Comment: I only dropped a vehicle for repairs, but did see a car I would like for my wife.

Name: R***** H******
Date: 2022-03-21 12:31:02
Rating: 5
Comment: Never bought an auto from em but they did good by me replacing a motor to my rear window , was completely satisfied with the work an price

Name: T** L**
Date: 2022-03-11 17:06:07
Rating: 5
Comment: After my radiator and transmission cooler blow up the were able to get the car in the next day and start the repairs. After a new radiator and a couple transmission flush I had my car back the next day and running better then ever. Repair price was fair and repair was fast and I couldnt be any happier. Definitely will be a return customer

Name: S***** W****************
Date: 2022-02-03 19:14:17
Rating: 5
Comment: Absolutely recommend Faithful Auto & Truck Repair. Recently had what I thought was a antifreeze leak spraying up onto my engine. Took my car to their shop, late in the day, the office when I entered was neat and clean and everyone was very welcoming and helpful. The next day I received a detailed inspection report on my car, it was 10 pages long, most complete report I have ever seen. I called and spoke with Lance and he helped me to determine what items were the most urgent. The work was completed quickly and was very reasonably priced. All 5 of our families vehicles will be going to Faithful from now on. Your work is greatly appreciated. Thank you to the Faithful Family!!

Name: L**** N*****
Date: 2021-12-16 19:51:29
Rating: 5
Comment: WOW! Wow! Wow! I am very picky about where I take my vehicles. I have been screwed by a mechanic before. So trusting is very jard. My truck lost break lights and turn singles. I thought I was looking at a 4 figure bill it wasnt! And they got it done a day earlier than expected to. Which was a plus. I could not recommend these people enough. They have my business forever.

Name: C****** A*****
Date: 2021-12-16 19:44:10
Rating: 4
Comment: They are honest dependable and they do good work.

Name: A** H***
Date: 2021-12-16 19:37:13
Rating: 5
Comment: Great people and service. I had a lot of work done in a timely manner!

Name: J** W**********
Date: 2021-10-24 15:52:42
Rating: 5
Comment: Very nice people here, love the detailed information they give

Name: J*** B******
Date: 2021-10-17 02:18:20
Rating: 5
Comment: Great service and I really like the digital walk through! I felt like I was with the technician.

Name: W*** K*******
Date: 2021-10-12 11:14:17
Rating: 5
Comment: A friend and myself had an engine replacement done. These folks were on time, on budget and did a remarkable job. Would recommend them to anyone

Name: J***** R
Date: 2021-09-21 20:31:00
Rating: 5
Comment: Ive brought many Ambulances here through my work and the first time I took my personal vehicle here and am very happy with the quick turn around time and friendly workers I really appreciate that they send you a link with how the vehicle inspection went Ill definitely be returning and recommending Fathful to others

Name: j**** m*****
Date: 2021-09-11 02:23:50
Rating: 5
Comment: My car broke down on the way to work on a Wednesday. I called Faithful Auto and Lance said that if I got it towed there, they would try to fit it in as soon as possible. Due to an issue with my towing service, they didnt get my car until late Thursday. It was a Holiday weekend so I didnt hold out much hope for the repairs to be done. On Tuesday, they called with some bad news, that my radiator was cracked. They ordered the part and had my car ready for pick up by Wednesday afternoon. They answered all of my questions and were speedy. I absolutely would trust Faithful Auto Repair with my vehicles.

Name: R***** Z******** J*
Date: 2021-09-07 22:29:23
Rating: 5
Comment: They replaced my brake lines that no one else wanted to do. They charged me a fair price and it was ready when they said it would be. I would definitely recommend them and they have my future business.

Name: S**** D***
Date: 2021-09-05 17:39:02
Rating: 4
Comment: My experience was very enjoyable, Faithful was very professional and helpful with any issue they came across with my truck. They were straightforward and worked with me with what I could do in my budget. They quality of work is great and as well as their warranty on parts. Highly recommend.

Name: D**** M*****
Date: 2021-08-29 19:29:30
Rating: 5
Comment: They were able to fix the problems and kept me informed on any changes and additional parts needed allowing me to make informed decisions.

Name: A*** W****
Date: 2021-08-19 01:36:27
Rating: 5
Comment: Everyone was pleasant and seemed eager to be of service

Name: C****** C***
Date: 2021-08-14 23:33:23
Rating: 5
Comment: Great service!! And they even gave us a free loaner car. We will use them again for our diesel truck repair next time we need something done.

Name: D****** P***
Date: 2021-08-14 15:47:26
Rating: 5
Comment: Fair pricing, friendly staff and a service time that was much faster than I was expecting. I’m very happy and will definitely be returning in the future.

Name: A*****
Date: 2021-07-21 12:44:10
Rating: 5
Comment: Thank you for the wonderful service. Frank was very informative. You now have a customer for life!

Name: a****** a*****
Date: 2021-07-13 16:02:48
Rating: 4
Comment: Frank is the man. Thank you for the expedited service.

Name: E**** V********
Date: 2021-06-19 21:18:29
Rating: 5
Comment: Great work, took my duramax in for injectors and they did it in a timely manner and gave me a fair price considering 4 or the 8 were bad.

Name: J*** K***
Date: 2021-06-17 21:02:28
Rating: 5
Comment: Very pleasant to do business with.

Name: C******** P****
Date: 2021-06-14 12:20:12
Rating: 4
Comment: Would highly recommend, I came in for a Maintenance and a few repairs to my bulbs. They ran over the work that needed to be done, as well as letting me know what needs to be repaired/replaced at a reasonable price. My only concern was my license plate bulb is still producing little to no light, compared to my other one, Which I’d like to get looked at again at my next visit . I plan on coming back again on my next maintenance as well as get some repairs sorted out. Amazing job and Amazing people!!

Name: t***** K******
Date: 2021-06-13 14:28:24
Rating: 5
Comment: The staff were so informative kind and fixed my car with a smile .

Name: A** T********
Date: 2021-06-12 18:15:28
Rating: 5
Comment: I brought the car in on a Thursday morning with a potential transmission problem. Very friendly and informative intake. By mid afternoon I received a detailed text message about the health of my vehicle. That was quickly followed up by a phone call by a technician explaining the results. They found the problem with the transmission and were able to find the part and I had my working vehicle back by noon the next day. All costs were communicated up front. Overall great experience. Thank you!!

Name: A***** H***
Date: 2021-06-12 16:53:16
Rating: 5
Comment: Faithful provided top notch service at a fair price and was extremely fast performing the work. They have a very friendly staff and I highly recommend their shop!

Name: T**** P*****
Date: 2021-06-08 13:59:45
Rating: 5
Comment: What a great company to do business with! From the moment you walk in the people are great welcomers. Finally found a great place to take my diesel truck to for all its repairs. Frank is the best! Honest and caring company, they want you to be happy with the work they do! Very forthright in their dealings with you. Cant say enough great things about this company.

Name: N***** H*****
Date: 2021-05-28 01:43:15
Rating: 5
Comment: Best place I have ever been, came there looking for a nice first car and got found my now amazing new car! If you want a dealership or and auto shop with people that care come here! I worked with Jon and he was the sweetest man i’ve ever met! This process alone was going to be hard for me but they made it so easy and helped me out. They really care for their customers and I will tell everyone about this incredible establishment till the end of time! I’m so grateful for this company, thank you for everything you guys did for me and especially Jon!

Name: C**** C******
Date: 2021-05-24 12:13:37
Rating: 5
Comment: Dead battery on our way from FL to the UP. Faithful Auto was booked full but was able to squeeze us in and had us on the road in less than 30 minutes! Great service.

Name: d**** t******
Date: 2021-05-03 02:41:31
Rating: 5
Comment: Good honest mechanics. Best gm diesel mechanic, and a long time Chrysler tech provide service at fair prices without trying to upsell.

Name: A***** W*********
Date: 2021-04-26 18:55:01
Rating: 5
Comment: I cant say enough on how helpful, professional and courteous everyone was working with me long distance from Ft.Worth, Texas. I had used Faithful several years ago to work on my granddaughters car, so I sent my 2nd granddaughter to them based on our original experience. I want especially thank Jessica who has been my point of contact. She is knowledgable of all area of work needed but especially courteous and cheerful.I HIGHLY recommend Faithful for anyone in the Lapeer area to use them for anything vehicle related. Andy W.

Name: M*** M*****
Date: 2021-02-19 13:10:19
Rating: 5
Comment: I found a new mechanic. Ill be coming herefrom now on. Im very pleased with the service and work.

Name: L** M****
Date: 2021-02-12 01:53:55
Rating: 5
Comment: Very good experience. Their multi point inspection found a problem that would have cost me big if left alone. The staff is welcoming and knowledgeable. They made everything easy. I can’t stress the professionalism enough. We’ve all been to the “repair shop” where a guy comes up to the counter wiping his hands with the ability to talk to customers that show exactly why he works on machines. This is NOT that shop. It’s an efficient and professional business.

Name: S**** P**
Date: 2021-02-05 00:12:54
Rating: 5
Comment: The employees are lovely, helpful people. Problems with my vehicle were identified in one day and an estimate for repairs provided.

Name: P****** S*******
Date: 2021-01-24 01:13:49
Rating: 5
Comment: Wonderful experience they are great!!!!

Name: a***** h******
Date: 2021-01-16 13:35:56
Rating: 5
Comment: Great place to get service done.very nice people

Name: V** W*****
Date: 2021-01-03 22:44:52
Rating: 5
Comment: Informative and quick. What they quoted is what I paid.

Name: T***** P*****
Date: 2020-12-22 03:10:05
Rating: 5
Comment: We are very pleased with the service we got at Faithful Auto.

Name: C****** M*****
Date: 2020-12-14 00:37:59
Rating: 5
Comment: I enjoy the friendly service and their emphasis on integrity so much that I drive extra miles to trust them with my car needs. They have gone out of their way to be helpful accommodate my every need.Thank you Faithful!! 🤗

Name: J**** B**********
Date: 2020-12-13 16:45:41
Rating: 5
Comment: They are fast courteous and friendly I would recommend faithful Auto to anyone

Name: M****** L***
Date: 2020-11-28 19:54:50
Rating: 5
Comment: They are professional and friendly, and they have loaner cars available for use. Thanks to their loaner cars I’m not left stranded when I need repairs or maintenance since I currently have only one vehicle. They are a Christian owned business that I would highly recommend for anyone needing automotive repairs or maintenance,

Name: E** F***
Date: 2020-11-20 19:38:56
Rating: 5
Comment: These people are amazing. They really make sure youre getting the service and respect you would like. They loaned me a vehicle so I could get to school while they work on mine, this is something not everyone does, and its very appreciated!! All of the used cars in their lot are spot on with Kelly Blue Book pricing. Love these guys, theyll continue to be my go to for any maintenance big or small on my vehicles.Took my Ford Escape in this week and they had it up and running like new in two days. These guys are amazing!

Name: D**** H*****
Date: 2020-11-06 22:23:40
Rating: 5
Comment: They do excellent work I am retired tech from Chrysler engineering getting older so I have some of my mechanics work done. They are very helpful they dont overcharge on their work.

Name: T****** F**********
Date: 2020-11-04 23:42:52
Rating: 5
Comment: I will suggest Faithful Auto & Truck Repair to anyone and everyone with a vehicle issue. Theyve provided reliable, trustworthy, fast and dependable service for my vehicle, more than once. They went the extra distance for me and I am grateful.

Name: M*** D****
Date: 2020-10-26 16:11:06
Rating: 5
Comment: They check out all the vehicle suspension and repaired front shocks and rotation of the tires. All was very good.

Name: d***** j******
Date: 2020-10-07 15:28:04
Rating: 5
Comment: These folks are always through and honest. Very busy place, you need an appointment. They get a little testy if you dont. But other then that very nice.

Name: L*** H******
Date: 2020-10-02 18:27:36
Rating: 5
Comment: Professional and timely. Frank was awesome to work with. Had to have quite a bit of work done and it was completed ahead of schedule. And they provided a loaner car, which made the experience much less stressful

Name: J**** L******
Date: 2020-08-18 16:58:45
Rating: 5
Comment: Honest people. They do good work.

Name: J*** L******
Date: 2020-08-08 14:27:00
Rating: 5
Comment: Very friendly and personal, kept me up dated with what was being done and the cost. Also concerned about the follow up. I will use them again.

Name: W**** V*****
Date: 2020-08-03 13:41:15
Rating: 5
Comment: I took our van in for some warranty work & it was repaired quickly & efficiently!

Name: L***** S*******
Date: 2020-08-01 15:46:34
Rating: 5
Comment: They went above and beyond what was required. I highly recommend!

Name: C***** M*******
Date: 2020-07-25 18:05:01
Rating: 5
Comment: I was very pleased with this company. The staff was courteous and professional, and the work was performed in a timely fashion. The options were addressed as to what was urgent and what could wait. I would highly recommend Faithful Auto and Truck Repair.

Name: S**** B******
Date: 2020-07-25 17:16:46
Rating: 5
Comment: I was recommended to Faithful Auto from a good friend! I’m so glad I went there!! They were very busy but Mike still worked on my car and had it back to me very quickly!! Everyone that I encountered was very friendly and honest!! I personally like Faithful Auto a lot and will go back to them again!!! Thanks for the awesome experience!!!

Name: T*** S****
Date: 2020-06-09 12:32:41
Rating: 5
Comment: I know one of the owners and I trust them good prices too

Name: S**** M********
Date: 2020-05-08 12:43:22
Rating: 5
Comment: Frank Vickers is a Rockstar. He scheduled my appointment and got me in the next day, I had a lot of work done on my truck. He worked with me on the price, performed quality work and got all the work done ahead of schedule. I definitely found my go to mechanic service from now on. I highly recommend faithful !!!

Name: D***** W******
Date: 2020-03-05 15:59:40
Rating: 5
Comment: Friendly staff. Allowed me to drop my vehicle after hours and use a drop box for my keys. Accomadated me picking it up after hours as well

Name: b**** f*****
Date: 2020-03-04 23:17:32
Rating: 5
Comment: Very fast service when getting my intoxalock interlock device recalibrated.

Name: f**** c******
Date: 2020-03-01 22:02:00
Rating: 5
Comment: The name says it all , and yes they do great work at a fair price and great customer service and experience!

Name: j*** d***
Date: 2020-02-28 16:39:20
Rating: 5
Comment: Prices were reasonable service was great and made you feel like youre part of the family will be returning for future car needs

Name: A***** W*****
Date: 2020-02-10 16:35:30
Rating: 5
Comment: Friendly service with a comfortable waiting room. Service provided was accurate and honest repair cost. I plan to use the drop box for future repair. Due to my distance from shop, thank you for loaner car offer. Appreciate local’s coming in and staff greeting by name, when giving them a courtesy ride home. Thank you and look forward to working with your organization in the future. Al W.

Name: T** P
Date: 2020-01-28 19:44:25
Rating: 5
Comment: Was very thorough and up front about what needed to be done on my car. The work was done quickly and correctly. Thank you!👍

Name: K***** B****
Date: 2019-12-27 13:32:20
Rating: 5
Comment: Very kind business! Had my vehicle in and out in a timely manner. Also had a loaner vehicle to drive so I didnt lose my job! I can say I am very happy with the work that was done on my vehicle!

Name: A***** C*****
Date: 2019-12-16 14:10:40
Rating: 5
Comment: Amazing and honest service! Love that their inspection service is documented so well and electronically; unlike any other place I’ve been before. My vehicle was fixed and I was on my way in no time at all. Will definitely be returning!

Name: R** M*******
Date: 2019-11-22 14:59:42
Rating: 5
Comment: Originally brought my Duramax truck in for a glow plug issue. Within a day the check engine light came on again for the same issue. Faithful warrantied the part with no questions asked. In addition, they were able to provide a loaner vehicle while they were working on my truck.Very happy with their service. Would recommend if your looking for a different auto repair shop.

Name: K**** G******
Date: 2019-11-01 20:42:02
Rating: 5
Comment: Excellent service, highly recommended, Faithful is a fitting name. They went above and beyond to fix our shuttle bus. They did a 44 point inspection as part of the labor, Then text me a code to press that explained every point. Incredibly helpful.

Name: b**** f*******
Date: 2019-10-20 03:01:21
Rating: 5
Comment: I have taken my Duramax to Faithful for all service and repair. Every time I am there, the staff demonstrates The Faithful Way which they have posted in their lobby. It is not just rhetorical to say they have fast, friendly, and knowledgeable service at the most reasonable rates you will find. Wouldnt take my truck anywhere else. Take your vehicle here - you wont be disappointed.

Name: J** S****
Date: 2019-10-15 19:22:37
Rating: 5
Comment: They have always been prompt and respectful with my vehicle maintenance. Definitely my first choice.

Name: D**** M********
Date: 2019-10-10 16:23:53
Rating: 5
Comment: Fast, reliable, friendly, honest and reasonable prices.

Name: P*****
Date: 2019-10-09 15:02:03
Rating: 5
Comment: Professional and friendly staff, very knowledgable and reasonably priced.

Name: J*** C*****
Date: 2019-09-08 13:02:15
Rating: 4
Comment: Great job. Thorough. Best check up I’ve had. Hubcap was not pushed all the way onOverall great job

Name: D**** F*****
Date: 2019-08-10 00:32:31
Rating: 5
Comment: Great service! Had my A/C fixed and ice cold in no time at all!

Name: J**** W****
Date: 2019-07-18 20:04:29
Rating: 5
Comment: I gave them 5 stars because they were great at keeping me updated about my car. They talked to me respectfully... which was a huge plus, because a lot of shops treat women like we’re idiots. I had a handful of things needing done and it cost less than what I expected- bonus! All around good experience. I’ll definitely return!! :)

Name: d**** f*****
Date: 2019-07-16 13:04:26
Rating: 5
Comment: We just got our truck back from Faithful Auto Repair. To say we were pleased in an understatement. The staff and techs are # 1. Our truck broke down in Ludington last week. We called and got estimates for the repairs in that area. When that came back at almost 8000.00, we were going to just junk it. I went on line and was pleased with the reviews from Faithful. After calling and talking to Mike ( the tech who works on diesel engines), he gave us a quote 4000.00. HALF the cost. We had the truck towed to the wonderful repair shop and have to say it was the best decision we could have made. Jessica and Frank, who works the front area along with the mechanics are beyond good. So friendly and completely knowledgeable. We will using this wonderful repair shop for all of our future car and truck repairs. I suggest if you are in need of an auto or truck repair, please give them a call. I dont think you will be disappointed.

Name: L*** H******
Date: 2019-07-11 14:52:16
Rating: 5
Comment: Finding a decent, honest mechanic can be very stressful! About 2 yrs ago my longtime trusted mechanic moved out of state. I didnt know where to go for repairs. I gave Faithful a chance and they exceeded my expectations.They give detailed analysis on the condition of my vehicles and are understanding when I choose to get only the needed repairs done.Frank provides excellent customer service by communicating with clients throughout the vehicles stay at faithful. They are fast, friendly, honest, and reliable.I highly recommend Faithful Auto!!!

Name: T**** M*****
Date: 2019-07-05 13:02:46
Rating: 5
Comment: I was very pleased with this shop, they gave me an awesome inspection report on my vehicle of what all needed to be serviced/replaced before they did any work. They also found a leak that was barely started while they were performing the work and replaced what needed to be replaced while they were in there, which saved me a lot of time, grief and money down the road. I will definitely be bringing my truck back for whatever I need done that I can’t do myself. If you need a good shop call these guys, they’re very reliable and they busted their butt to get my truck done when they said it would be, and for a reasonable price!

Name: T**** T*******
Date: 2019-06-04 18:09:03
Rating: 5
Comment: Faithful always strives to provide the best service at a fair price.

Name: P**** M*******
Date: 2019-05-23 13:05:12
Rating: 5
Comment: They are very quick on fixing problems and are very understanding. Wont go any where else to have my cars worked on. The are reliable and fair priced and has very good customer service. I recommend them to anyone and everyone

Name: E******
Date: 2019-05-21 13:47:17
Rating: 5
Comment: Just had an excellent experience with Faithful Auto and I will absolutely be going back! I wasnt able to make an appointment but they were able to fit me into their already busy schedule and even offered me a loaner since I drive to Bay City to work. Very helpful! Price was very reasonable as well :)

Name: T****** S*****
Date: 2019-05-16 02:16:35
Rating: 5
Comment: Great, professional staff. Amazing service. Truck was repaired in a timely manner. Great price for all the work they did. Highly recommend!

Name: N*** D******
Date: 2019-05-09 14:48:23
Rating: 5
Comment: They are very nice people. Easy to work with. I would highly recommend them for any vehicle issues you may have.

Name: R***** B*****
Date: 2019-04-28 22:16:59
Rating: 5
Comment: The staff at Faithful Auto is very friendly, they are very honest and I highly recommend them. They treat you like family.

Name: J*** M*******
Date: 2019-04-19 18:02:52
Rating: 5
Comment: I have been a customer for a long time (before they opened the new shop) due to the friendly, expert service that I always receive at a fair price. They are very timely and keep me informed. I would highly recommend Faithful Auto!

Name: F********* S*****
Date: 2019-04-19 14:47:45
Rating: 5
Comment: They are quick and friendly. I highly recommend them!

Name: S**** P*******
Date: 2019-04-09 19:12:31
Rating: 5
Comment: Faithful Auto has done work on my vehicle twice now. I am very happy. They keep me in the loop about everything and work with me to prioritize what needs to be done. They are very efficient, helpful and friendly. I whole heartedly recommend them.

Name: B****** W******
Date: 2019-04-09 14:38:42
Rating: 5
Comment: Quick and timely. They are honest about their work and have fair prices. I would recommend.

Name: A***** S*****
Date: 2019-04-08 21:34:20
Rating: 5
Comment: I moved 45 min away and Faithful is still there only place I will take my car. They always go above and beyond to help. They are fast and you know the work is done the right way. Wont go any place else.

Name: N*** S****
Date: 2019-04-03 20:27:07
Rating: 5
Comment: Frank is awesome. Jessica is awesome. The service is great. Very good place to take your car.

Name: M******* M*******
Date: 2019-03-27 15:35:39
Rating: 5
Comment: Faithful lives up to their name. They repaired my Jeep quickly and professionally. Communication was on point and they’re very reasonably priced. We’ll be back!

Name: S****** D A******
Date: 2019-03-22 17:45:47
Rating: 5
Comment: They have a Clean facility. 😊 they are friendly, courteous, theyre professional customer service from the beginning to end of experience was the best in the area. Ill. Definitely trust them with my G6 Again...

Name: M***** H*****
Date: 2019-03-21 16:31:35
Rating: 5
Comment: The staff at Faithful Auto and Truck Repair are wonderful. The service we have received has been excellent. We are very happy that someone referred us to them.

Name: B****** M*****
Date: 2019-03-18 22:56:46
Rating: 5
Comment: Faithful did a great job in repairing my transmission for my F-250. I will definitely be returning for all future work.

Name: S****** L*****
Date: 2019-01-30 11:15:24
Rating: 5
Comment: My sons truck was at a shop in Madison Heights. They told me it had a bad head gasket and it would cost around 30 grand to fix it!! I was heartbroken. Its a 2000 f350 with 250k miles on it. A friend recommended Faithful Auto and Im so grateful they did. It was a bad seal- Needless to say they fixed everything wrong with it at a fair price and its back on the road;) they had in done in 7 days to boot.Amazing mechanics amazing people. Im very grateful to them all. And to think we almost scrapped it...

Name: B***** S********
Date: 2018-11-16 20:19:52
Rating: 5
Comment: Frank is an awesome service write and the staff is amazing. Very helpful!!

Name: S****** S******
Date: 2018-11-12 19:44:44
Rating: 5
Comment: Friendly staff! Fixed my Jeep up for me pretty quick! I was impressed with how quick they got parts in for it and prices were very reasonable! Will be a returning customer and I highly recommend them!

Name: R*** L**
Date: 2018-09-21 16:02:49
Rating: 5
Comment: I felt at peace taking with Bill the owner that everything he does is done thoughtfully and he’s thinking about his customers and not the sale.

Name: j**** t*****
Date: 2018-08-17 17:12:20
Rating: 5
Comment: My truck was a pain. No one could figure it out. Might have took them a week but they figured it out and fixed it. Thanks again I would highly recommend if you have a diesel truck this is the place to go they know the engines even the 6. 0 l diesel thats a pain in the rear absolutely great job!

Name: R**** R***
Date: 2018-08-16 17:26:27
Rating: 5
Comment: Always good service. I dont take my vehicles anywhere but Faithful Auto... Great attitude and grateful environment....

Name: R****** F*********
Date: 2018-07-13 23:43:00
Rating: 5
Comment: They did an absolute fantastic job on my vehicle. A lot of work needed to be done and they did it professionally, efficiently and at a reasonable price. Will i go there again, absolutely.

Name: M******* O******
Date: 2018-07-04 16:45:02
Rating: 5
Comment: Did great work and fast

Name: S******* M********
Date: 2018-04-11 20:56:20
Rating: 5
Comment: You Always know your getting treated well when they call you a few days later to ask how your truck is driving. High recommended. Samantha sent you lol

Name: S******** O*****
Date: 2018-03-27 17:29:17
Rating: 5
Comment: This is a great place to take your car! The technicians are fantastic! Thank you for your help!

Name: S**** B****
Date: 2018-03-24 22:14:11
Rating: 5
Comment: This is an awesome place to get your vehicle repaired and maintained...Say Hi to Frank!

Name: l***** w******
Date: 2018-03-09 20:23:57
Rating: 5
Comment: My first time having my vehicle repaired at faithful. They are kind, caring, and fast. I truthfully did not expect my van back till monday at the earliest. If you are looking for people who care to fix your vehicle go to faithful. Frank spoke the honest truth to me. I will be going back to them for any other repairs. Thank you.

Name: P**** P***
Date: 2018-02-18 20:28:37
Rating: 5
Comment: Frank was wonderful to work with! Very honest, friendly with fair prices. The name speaks for itself!

Name: J****** J****
Date: 2018-02-13 23:00:16
Rating: 5
Comment: My husband put our 2014 dodge caravan in a ditch we had to take the van to a repair shop being that it started over heating and choose faithful auto they had my van diagnose and fixed in a very quick mater the staff there are very friendly and had my radiator fan, transmission gasket, and fixed my tire that had a nail in it I dropped it off at 1pm on monday and all fixed by Tuesday at 11am being that we had to wait for a part. I love this place and will recommend them to anyone.

Name: L*** L***
Date: 2018-01-11 16:30:38
Rating: 5
Comment: Awesome place to take our vehicles. We totally trust them.

Name: K** N****
Date: 2018-01-07 17:46:28
Rating: 5
Comment: Quick friendly people. Very professional

Name: S* V
Date: 2017-12-30 14:53:09
Rating: 5
Comment: Honest, friendly and family owned. Great customer service who was very helpful in answering our questions. I have even attended their women’s clinic where they taught us basic need to know things.

Name: J**** C** p**
Date: 2017-07-06 15:36:41
Rating: 5
Comment: Always fast, friendly and accommodating! Prices are reasonable, and they are trustworthy. They are a Christian company with high standards, and superior customer service. I recommend to all my family and friends!

Name: J**** S*****
Date: 2017-07-01 03:11:39
Rating: 5
Comment: My Aunt took her F-350 Diesel there and they did a great job. They are a good christian company that does not overcharge or sell you something you dont need. I would recommend this place to anyone.

Name: R** O*****
Date: 2017-06-21 00:46:06
Rating: 5
Comment: Faithfull did a warranty job for me with my hydro boost system and master cylinder, and never charged me a penny did it all completely free truck seems to be great now they went out of their way for me. caring family business i highly recommend them

Name: P****** K***
Date: 2017-06-01 15:17:57
Rating: 5
Comment: Great Place! They do excellent work always right the first time. I will always bring my truck back to the place who knows diesels best!

Name: C******** K***
Date: 2017-03-22 19:48:47
Rating: 5
Comment: I love taking my car her they are so nice to me and my family

Name: J******* S****
Date: 2017-01-06 22:58:22
Rating: 5
Comment: Incredibly friendly and knowledgeable!!! Great service at fair honest prices. They service my entire fleet.

Name: R** R***
Date: 2016-09-28 20:32:10
Rating: 5
Comment: Love this place,great company and very honest

Name: D**** P******
Date: 2016-07-29 17:09:32
Rating: 5
Comment: First time going to Faithful Auto, they exceeded my expectations, did great work and I left feeling that they genuinely care about their customers. Already a repeat customer.

Name: K** F***********
Date: 2016-07-15 21:25:59
Rating: 5
Comment: Today was my first time I brought my Jeep to Faithful. Mike was able do what no one else around could do. Also they are very polite and professional and more important Christians. Thanks Mike for getting me out of a jam. I will refer you to anyone. Thank you again Mike.

Name: A***** K****
Date: 2016-06-10 14:01:34
Rating: 5
Comment: Thank you Faithful Auto for helping me get my daughter to her track meet 2 weeks ago. You always come to my rescue, and offer such friendly and CALMING service when our cars need work and I am frantically trying to figure out how I am going to get my family where they need to be. You go above and beyond, and I will be your faithful customer for life!!!

Name: D***** T
Date: 2016-06-02 19:08:47
Rating: 5
Comment: I always get great, fast service!! Have Been bringing my vehicles here for two years. The staff from the front desk to the mechanics are always so welcoming and friendly!

Name: C***** P****
Date: 2015-12-15 18:03:35
Rating: 5
Comment: Always friendly and knowledgeable, I bring my cars and my diesel truck in for any repairs or oil changes.

Name: K** A*****
Date: 2015-12-15 16:55:35
Rating: 5
Comment: Great place to work and get my familys cars worked on!

Name: m*** H*********
Date: 2015-12-01 14:38:06
Rating: 5
Comment: I am one of the owners and we try to fix your car right the first time and if we cannot we will do our best to make things right we continue to pray for our customers and that God would allow us to continue to serve in this manner for many years to come we thank you and God for your business and we hope to see you soon

Name: S**** S****
Date: 2015-11-12 16:28:51
Rating: 5
Comment: Friendly staff the girls there are very easy on the eyes. :) easy in and out.They really take a good look at your car or truck and take the time to explain to you if it is a safety concern. Not to mention prices are very competitive.

Name: S**** M*****
Date: 2015-07-17 18:21:01
Rating: 5
Comment: Wonderful experience! Will definitely be back! Thanks again guys!

Name: S***** K****
Date: 2015-07-15 21:58:57
Rating: 5
Comment: Honest, reliable mechanics. They dont try to sell you things you dont need. Very nice people. They even picked me up to get my car. I highly recommend this repair shop.

Name: C****** A*****
Date: 2015-04-17 01:56:39
Rating: 5
Comment: They really help me when I needed it the most. Really great trust worthy people. Clean friendly atmosphere.

Name: D****** O**
Date: 2015-03-05 15:40:49
Rating: 5
Comment: Warm and VERY knowledgeable people! Fair prices and good for the big jobs and small jobs too. Hometown values at its best! I highly recommend them! :-)

Name: T***** D****
Date: 2015-02-24 20:52:29
Rating: 5
Comment: They really take care of you.

Name: R* M******
Date: 2015-02-17 02:49:38
Rating: 5
Comment: The only place I will ever go from now on. What an amazing group of people!!