Elsesser Auto Perry

category: Auto repair shop, Brake shop, Car repair and maintenance service, Diagnostic center, Mechanic, Muffler shop, Oil change service, Tire shop, Wheel alignment service
address: 2740 W Lansing Rd, Perry, MI 48872, United States
Phone: +1 517-625-4278
Monday7:30 AM–5:30 PM
Tuesday7:30 AM–5:30 PM
Wednesday7:30 AM–5:30 PM
Thursday7:30 AM–5:30 PM
Friday7:30 AM–3 PM

site: https://greatwater360autocare.com/stores/elsesser-auto-perry/
rayting: 4.9
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: C** M*********
Date: 2024-02-16 15:09:58
Rating: 5
Comment: Had a flat tire and they were able to get me in as soon as I called, I had a bead leak that they fixed for me expeditiously. The next day (today) I was still losing air. I called them and they had me come back up and were able to fix a small puncture due to a pointy rock.Overall I am very satisfied with the repair service and especially the customer service they provide. Definitely recommend.

Name: d***** g******
Date: 2024-02-15 18:38:15
Rating: 5
Comment: They were incredible, friendly, courteous, knowledgeable, and their prices were so low, we were able to go home and get the other vehicle and bring that one in to be fixed as well. We are very impressed, and we will be back for any and all future repairs. Thanks guys.

Name: C**** S******
Date: 2024-02-15 15:08:55
Rating: 5
Comment: Did a great job, very fast and reasonable!
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Name: D**** W******
Date: 2024-01-30 01:35:26
Rating: 5
Comment: Theses guys are A+. They always do a great job! Thank u so much for ur hard work and dedication to ensuring my vehicle is safe and in good condition.

Name: B****** E*******
Date: 2024-01-29 23:45:21
Rating: 5
Comment: I am treated kindly and professionaly when I take my car to Elsessers. They are trustworthy and always do a great job!

Name: K** L*
Date: 2024-01-28 21:31:04
Rating: 5
Comment: I just moved to Michigan and gave this place a shot, and I am so glad I did. They were very professional, explained everything that was wrong clearly, charged me fairly, and took pictures to support what they said. As well, I unfortunately wrecked my car on my way home, and they were willing to take it back at a slight discount since I was just there. Then when it turned out my car was totalled they said theyd inspect the used vehicle I purchase to replace it for free. I just really appreciated them being so understanding and willing to work with me when I dont have a lot of money and needed the help.

Name: N**** B*****
Date: 2024-01-25 16:39:11
Rating: 5
Comment: They do great work, in and out with no problem and they will back their work.

Name: M******* B******
Date: 2024-01-22 23:34:29
Rating: 5
Comment: Had an issue with my car while I was passing through, stopped here 5 minutes before they closed and they took my car right back and stayed after they closed to fix it. Great customer service! Very nice people!

Name: G***** T********
Date: 2024-01-20 02:16:06
Rating: 5
Comment: Elsessers Auto Repair complete jobs on time and reasonably priced!Thank you very much for your service this week on my work vehicle GMC Denali. Tire repair, install and auto maintenance was helpful to keep it on the road.

Name: J***** W*****
Date: 2024-01-19 00:04:45
Rating: 5
Comment: Always positive, friendly experience at Elsessers! 😊

Name: A***** C******
Date: 2024-01-17 20:42:10
Rating: 5
Comment: Great place to do business with! Whether its been a big job or as small as needing a headlight replaced, theyve always been helpful and kind. Pricing is explained and laid out in plain English. Friendly atmosphere. Helpful people.

Name: E**** B******
Date: 2024-01-17 20:33:39
Rating: 5
Comment: I would highly recommend this business. My van was going hard left when I would let go of the steering wheel, to the point of crashing. I took my van to another shop 3 times and they couldnt figure out the problem, they had it for weeks at a time, and it was expensive. I took it to Elsessers Automotive and they diagnosed the problem and fixed it in a couple of days for a very reasonable price. It was a simple wheel alignment and they also checked over everything else on the van. They also balanced the front wheels for free to get the van running straight and stopped the vibration as well. Thanks! I would recommend anybody looking for a new auto shop to take their vehicles to use Elsessers Automotive.I took my truck there to get some fluids changed, an injection cleaning, and a power steering hose replaced. Once again great service!I also took my van back up there for some rear brakes, a steering bushing, and an alignment. Great service!I had my car up there to get the brakes, transmission hoses, and some other maintenance done. They did a great job!Took my truck up there because I had some issues they fixed everything in one day. Great service, quality of work, and quick!I had my truck up there to get a noise fixed that was coming from a pully. They replaced the 2 idler pullys. It was still making noise. Took it back up there, they replaced the tensioner pully. After that pully was replaced the noise was still there. Took it back up there and they had to replace the AC compressor because the pully was about to break or seize. They helped me out and replaced the tensioner and AC compressor for free because they originally didnt diagnose the problem correctly. They put a used AC compressor on and the noise finally went away. I would recommend using this auto shop because they are true to their word and are committed to excellence as well as making every customer happy. I will always take my vehicles up there for all of my auto repair needs! 100% customer satisfaction is definitely guaranteed.

Name: M********** B*****
Date: 2024-01-17 17:08:04
Rating: 5
Comment: I was 4 hours into a 14 hour drive when I got a flat tire. They took me in right away and 45 minutes after, I was good to go. Fantastic service.

Name: L*** D**********
Date: 2024-01-17 01:44:42
Rating: 4
Comment: I came in to have a coolant thermostat replaced per a check engine code. I had an appointment. They told me it was their standard practice to do a full review of my vehicle to see everything that might need to be fixed. I wasn’t aware of that when I came in and was stuck there without a ride home. I had expected to be there for maybe an hour and a half to have my repair done and instead I was there for over three hours just to have the analysis done. I had to make another appointment to come back to have the repair done, along with one of the other items they found.They were very friendly and I loved the very detailed analysis with cost breakdown of each item they sent. They did good work but I wish they had clarified how much time that analysis would take.

Name: i******** a*******
Date: 2024-01-15 19:17:07
Rating: 5
Comment: Wonderful staff, very helpful every time i go in!Explains extremely well what they did, and what needs to be done!

Name: J***** C********
Date: 2024-01-14 19:25:42
Rating: 5
Comment: Absolutely could not recommend anyone else. Ive been here multiple times with multiple vehicles. They give you an amazing printout that you can also access from your phone that tells you exactly whats wrong with pictures what the price would be and what their suggestions are. Their staff is amazingly helpful and understanding.

Name: F******* T***
Date: 2024-01-13 17:20:06
Rating: 5
Comment: Top-notch service with a friendly and knowledgeable staff!

Name: A**** K*****
Date: 2024-01-11 19:43:44
Rating: 5
Comment: The team at Elaessers was fast and friendly. They really helped out jam. I am former mechanic and while I have good tool set, I dont have a full shop at home. They were willing to finsh what I started and at a fair price too.

Name: K**** R********
Date: 2024-01-05 19:15:13
Rating: 5
Comment: I was having some car issues today right next door to Elsessers in Perry. Two very nice and friendly automaniacs walked over in the cold. They were able to help me with my problem and got me on my way!

Name: T***** H****
Date: 2024-01-05 00:53:15
Rating: 5
Comment: Our truck broke down Wednesday night. The crew at Elsesser Auto fixed our vehicle by the next day. They communicated great through the whole process. Thank you so much for your awesome service.

Name: A*** G*****
Date: 2024-01-03 02:19:02
Rating: 5
Comment: Cannot say enough great things about Elsesser Auto - Perry. Car was dropped off after hours and the next day we received a very professional and detailed email with repair info and estimate! Thank you so much for helping us! Car trouble is stressful but knowing the repairs were being done with such great care helped!

Name: K***** H******
Date: 2023-12-26 19:24:57
Rating: 5
Comment: My service work (they replaced seized brake calipers on my older truck) went fine, with great communication, and fast work. May not be the lowest-cost solution for vehicle service/repair needs, but they’re an honest and pleasant set of folks to do business with. They didn’t push, or bill for, any services or parts beyond what I was pretty sure were the vehicle’s needs.

Name: K******* D****
Date: 2023-12-26 14:01:44
Rating: 5
Comment: Elsesser was honest with repairs and kept me in the know when repairs were going to be done.

Name: J***** G*****
Date: 2023-12-22 15:23:56
Rating: 5
Comment: Very quick service. They stay in contact with you through the whole process which is fantastic. Very trust worthy. I would highly recommend them for any of your auto repairs.

Name: A** D*****
Date: 2023-12-22 01:37:55
Rating: 5
Comment: Very impressed with my first visit. They quickly and efficiently addressed the concerns with my car and did an overall check on it. We came up with a plan for of the maintenance that fit in my budget and they did not pressure me to do any recommended maintenance, but let me know what the mfr recommends. The digital communication with pictures lets me know they are honest about the work required. Prices are reasonable.

Name: T**** S******
Date: 2023-12-21 00:37:16
Rating: 5
Comment: I had some rodents reek havoc under the hood of my truck. These guys did an awesome job getting everything fixed up for me. The guys up front were very helpful and professional. I really liked how they took pictures of all the problems. They broke everything down for what needed to be done and the cost.

Name: B**** K*****
Date: 2023-12-20 21:51:27
Rating: 5
Comment: Right off the highway, Very helpful Staff

Name: L****** W****
Date: 2023-12-19 19:51:17
Rating: 5
Comment: Leon - they were very professional also gave me a military discount also these are good people!Thank you Elsesser Auto

Name: C**** M****
Date: 2023-12-18 13:02:45
Rating: 5
Comment: Elsesser Auto is a great place to take your car in for any kind of repair work!! They are top notch and do a fantastic job every time! They also get the work done very quickly!!

Name: K******* K****
Date: 2023-12-17 18:23:44
Rating: 5
Comment: My first visit for an oil change on 5/28/20. They were very friendly and got me in and out quickly! Will definitely use again.

Name: M**** B****
Date: 2023-12-14 18:53:31
Rating: 5
Comment: Great service! Friendly staff. They explained all work performed. Quick turnaround with flexible scheduling! A+ service!

Name: B******* T*****
Date: 2023-12-04 21:19:21
Rating: 5
Comment: Best car repair around happy faces n honest service

Name: S****** B*****
Date: 2023-12-01 00:38:47
Rating: 5
Comment: Was there for an oil change. They indicated my belt was noisy and should be replaced. Agreeded to have it replaced while they ordered one to arrive. They put it in with very little time. No discussion of extensivevtime to do it. Bill was $149. Additional for a 62.00 belt for LABOR?? Sounds excessive?? Why so much? My experience is always great but no discussion when you plan to spend 100 on average and yoir bill goes to $293.00.Makes me think I need to look somewhere else? 🤔Love the staff and convenience.

Name: R*** W*******
Date: 2023-11-13 23:39:22
Rating: 5
Comment: Massively satisfied with Elsessers. My RAM was having some pretty serious issues. Issues that could have been extremely expensive. Fortunately, the fix was quick and easy and I had my truck back the same day. The cost was extremely reasonable and I really appreciated the honesty I received.Car troubles can be a very scary, intimidating event and finding a mechanic or shop you trust is difficult. I will be using this shop for all my future vehicle needs and I highly recommend Elsessers to anyone in the area.

Name: B***** T
Date: 2023-11-07 19:22:43
Rating: 5
Comment: Always great service and timely. Great at communicating with me. They know I need my car for work so they are always great at getting it to me faster than expected. Also very friendly and polite staff.

Name: B**** H*****
Date: 2023-11-03 12:22:11
Rating: 5
Comment: Best service I have ever had and will Return for all future repairs

Name: D**** P****
Date: 2023-10-31 15:35:37
Rating: 5
Comment: Been going to Elsseser s now for 30+ years.I have never gone back for the same thing twice. They are always polite. And answer all my questions so I understand. THE BEST MECHANICS AROUND.

Name: A**** J****
Date: 2023-10-30 15:47:40
Rating: 5
Comment: This was my first expierance witb Elsesser Auto. The staff was upfront on the expectations and overall general timing for the repair. There was through review and pictures of the required repairs. My vehicle was as clean inside and out as I left it. The 3 yr 36000 mile parts and servic guarantee also a reassuring plus. I will be doing business with Elsesser Auto again.

Name: E****** A******
Date: 2023-10-25 21:20:59
Rating: 5
Comment: All work completed in timely, friendly and professional manner. Highly recommend for all your automotive repairs.

Name: j**********
Date: 2023-10-25 19:30:50
Rating: 5
Comment: Spot on alignments! Always a clean shop. Tire balancing is always perfect, they take care to not scratch my wheels. Always honest and helped me fix the negative camber issues with my 2019 Toyota RAV4 awd xle!

Name: B**** B****
Date: 2023-10-21 21:14:27
Rating: 5
Comment: Appreciated the service and the advice. The car is running great. Thanks Mark!

Name: A*** M*****
Date: 2023-10-20 15:48:41
Rating: 5
Comment: Great service, will keep working until a problem is fixed. My whole family goes here

Name: A***** B****
Date: 2023-10-15 19:09:06
Rating: 5
Comment: I had my car towed here after breaking down on the highway. I got a great, honest inspection and friendly service. I was able to pay over the phone and pick my car up over the weekend since I actually live two hours away. Big thanks to everyone for the help!

Name: H**** M B****
Date: 2023-10-13 19:48:44
Rating: 5
Comment: Mark and the guys at Elsesser’s did an excellent job inspecting our new-to-us car! A very thorough inspection was completed, a detailed report was provided to me along with service recommendations and quotes. I appreciated the honesty of what items were necessary at the time and what things they felt could wait until a future visit. Thanks! We’ll be back!

Name: K**** S****
Date: 2023-10-11 20:15:33
Rating: 5
Comment: The BEST customer service, which is very rare these days! They knew our name, all previous work done on the vehicle, beat the dealership price by $300; gave us a quote and did the repairs on the SAME day 🤗👍😲!! Go see Tom, he rocks!! Exceeded our expectations and we were very impressed!! THANK YOU for the GREAT customer service, Tom 🤗👍!!

Name: J*** D*****
Date: 2023-10-05 19:14:27
Rating: 5
Comment: My car broke down this morning blocking the most busy intersection in Perry. Elsessers was able to get my car in immediately and get me back on the road within a few hours. They were honest, knowledgeable, and kind. I will definitely return and would recommend them to anyone!

Name: T***** R*****
Date: 2023-10-04 15:20:05
Rating: 5
Comment: Elsessers is always great to work with. The day my truck wouldnt start they got me right in first thing in the morning. Put in a new battery and got me on my way to work. Very friendly staff. I recommend them to everyone I know.

Name: K***
Date: 2023-10-02 15:19:13
Rating: 5
Comment: Elsessers always goes above and beyond in servicing my vehicles. This time I took my car in for an oil change and new wipers.Fantastic!

Name: F***** L***
Date: 2023-09-28 12:15:53
Rating: 5
Comment: Great place and local technicians taking care of your car. Highly recommend

Name: J**** L***
Date: 2023-09-26 19:40:57
Rating: 5
Comment: Called and Spoke with Mark. Had a 7:30 appointment. Dropped off my F350 Dully for an exhaust leak. Called and text back before noon with a quote. Great job, service and pricing. Thanks Elsesser Auto-Perry and Mark for making it a hassle free repair.

Name: B**** W******
Date: 2023-09-21 18:40:30
Rating: 5
Comment: Great shop with some of the best technicians and staff! Very professional and honest. I drive from over an hour away to have them work on my vehicles. Highly recommend bringing your vehicles here for repairs!

Name: R******
Date: 2023-09-16 01:45:37
Rating: 5
Comment: I will never bring my cars anywhere else. They took such good care of my 2006 Subaru until her ultimate death, and now theyre taking incredible care of my 2020 Spark. Mark and Tom are so personable and friendly and all their mechanics are fantastic.

Name: C*** E****
Date: 2023-09-14 16:54:45
Rating: 5
Comment: Always been very happy with Elsessers work. Theyve done huge jobs and small and they do just what they say and they do a good job.I had a 2006 Jeep Liberty with the 3.7L engine. Overheated and warped both heads. Then tore it down, got the heads redone and put it all back together. I drove it for another 100,000 miles after that and then sold it to my sister whos still driving it today.Thanks guys, keep up the good work!

Name: J**** T*****
Date: 2023-09-05 19:50:49
Rating: 5
Comment: Trustworthy, honest repair shop!! They keep my old pickup on the road for me! I get honest opinions about what needs repair and what I can get fixed later. Fast turnaround times too. All my family members go to Elsesser’s. A truly nice bunch of guys to work with!

Name: L*** T*****
Date: 2023-09-05 18:10:26
Rating: 5
Comment: I was in a bind on my way home from work, and had to have my car towed to somewhere in Perry.. I randomly picked Elsesser. They were able to take care of my car quickly with fantastic communication! Im so thankful it was the first place that popped up on Google. Everyone I talked to was friendly and kind - not pushy - and told me genuinely what needed to be done without mansplaining. 10 out of 10 would recommend!

Name: A** M****
Date: 2023-09-01 17:56:28
Rating: 5
Comment: I’m not very knowledgeable about cars, and when I went to elsessers they really helped me understand what the problems were with my vehicle without the technical terms. They also gave me a hell of a deal! I would recommend going to them!

Name: A** B******
Date: 2023-08-30 21:34:12
Rating: 5
Comment: Very friendly, professional and fast. They gave me a quote for things that need work but didnt pressure me to get it all done. Would definitely recommend.

Name: K***** K********
Date: 2023-08-25 04:53:51
Rating: 5
Comment: Recently went there to get an alignment and 2 new tires put on my car, because Walmart was unable to get the lug nuts off. I am very pleased with the service I received from here, and will be back for further repairs. You wont be disappointed!

Name: J**** S******
Date: 2023-08-24 22:40:17
Rating: 5
Comment: Once again a quick complete service. Always a great place to get your auto repairs done!!

Name: M*** S*****
Date: 2023-08-23 19:28:57
Rating: 5
Comment: The employees always treat my wife & I with respect, never talking down at us because of our lack of car knowledge. They also take great care to explain what the vehicle needs as well as ways to possibly prevent an issue in the future. The work performed for us is always excellent & they always use the best materials when repairing.

Name: H***** K**
Date: 2023-08-23 18:45:49
Rating: 5
Comment: Best place around for tire repair quick and efficient also has the nicest staff members! Definitely will be bringing business back!

Name: J******* B*****
Date: 2023-08-22 22:07:25
Rating: 5
Comment: Elessers has always been honest and upfront with the service and price of the repair on any vehicle I have brought to them. Very nice staff as well. Highly recommend.

Name: S*** O***
Date: 2023-08-22 19:19:15
Rating: 5
Comment: Very professional, and I love their website that allows you to aprove the repairs and gives you a complete brake down of the parts, consumables needed or going to be needed. I highly recommend this place.

Name: T***** A******
Date: 2023-08-16 20:27:38
Rating: 5
Comment: Great service…. Very well taken care of and great people

Name: L**** J*******
Date: 2023-08-16 19:32:06
Rating: 5
Comment: I was always impressed when using your services but kinda disappointed this last time I visited. I was texted and told to bring my vehicle in at 7:30 am I was there right on the dot and was told employees don’t come in to work on cars till 8. So I waited. I just had oil change and a bulb changed in my rear taillight and I was there 1 1/2 hour and a guy came in after me and he was done and left I really thought it wasn’t very nice. I have sent a lot of customers your way I might think about recommending next time.

Name: K** J******
Date: 2023-08-16 19:26:34
Rating: 5
Comment: Excellent service hands down! Will be bring my vehicles back!

Name: C**** W*****
Date: 2023-08-15 19:21:59
Rating: 5
Comment: These guys are top notch! Always have a great experience here. Would definitely recommend.

Name: C**** L******
Date: 2023-08-11 19:11:32
Rating: 5
Comment: Great people with great rates and repairs. Gained a lifetime customer with me.

Name: T** P*******
Date: 2023-07-26 21:10:57
Rating: 5
Comment: Brought car in for coolant leak. Thought it may be head gasket leaking found out it was another part with bad gasket while they where removing parts to fix issue they found another brake. Part so I had them fix them both. They once again did an amazing job. Ended up bringing mother-in-laws car to them also. Will continue to bring our business to them. They are honest and up front

Name: A***** P*****
Date: 2023-07-21 18:14:56
Rating: 5
Comment: Flashing check engine light. *cue sad trombone sound effect*Great experience from start to finish and Im completely happy and satisfied with the service at Elsesser. Overall, everything was done in a timely manner, solid communication with appropriate attention to detail, friendly and welcoming, pricing of my services was reasonable, clean waiting area and restroom (I am immunosuppressed; I cant fight infection, so these small details absolutely matter to me).New to the area & was looking for a new mechanic home for my car, and as a small business owner, Im really focused on SHOPPING LOCAL whenever possible. I want one shop to have a relationship with and stop bouncing from place to place. Happy to say that I found my new mechanic.Needed work done on my 2014 Impala 2LT after it sat (not running) for a few months in my driveway. Dropped my car off on a Monday morning. Spoke with Mark initially, who was very friendly, easy to talk to, and flexed his listening skills. Mark also mentioned that they were pretty busy that day, so they might not be able to get to it that day. As I went in without an appt., I did expect this as a possibility, so there was no issue there. They were able to check it out that day after all.I expressed current concerns as well as what is needed in the near future to keep it in tip-top shape forever (110k miles - my next of kin has been informed that theyll need to pry that car from my cold, dead fingers before burying me in it) after a horrid experience with a local national chain shop by my old house. The national chain made me feel like a catastrophic mechanical failure was imminent if I didnt replace items X, Y, and Z that day.Received a link via text from Elsesser on Monday afternoon with a detailed description of necessary repairs and maintenance, complete with pictures and quotes. Gave the go-ahead via text, which was also really convenient since generally, during work hours, I cant answer my phone unless its an emergency.Paid over the phone so I could pick my car up after hours & set up an appt to bring my other car in for an oil change.In summary, if youre looking for a dependable and trustworthy mechanic, give Elsesser a chance to prove to you that you need not look further.

Name: D******* S******
Date: 2023-07-03 00:06:34
Rating: 5
Comment: Have taken my Jeep here a few times, they are friendly, work is done in a timely manner and the texts when your vehicle is done is nice also.

Name: J** A******
Date: 2023-06-24 00:27:51
Rating: 5
Comment: Hands down the place the best place I have ever taken my car too! Super friendly and detailed, no pressure to fix anything you dont want to fix and a fair price. I will always be taken in my car here to get it fix!

Name: K*** B******
Date: 2023-06-22 14:29:01
Rating: 5
Comment: After having a sour experience with another shop, I went to Elsesser for some vehicle trouble on my wife’s van. They were super quick to diagnose and resolve the problem, and the service was top tier and very expedient to boot.Their quoting system provides a thorough description of the issues, the resolution that will be provided, and they even include pictures to show you exactly what they’re working on.Overall the experience was wonderful, and I would highly recommend this shop to anyone looking for service on their vehicles. Thank you Elsesser!

Name: A**** T** G****
Date: 2023-06-21 19:29:50
Rating: 5
Comment: Tom was such a great receptionist and provided me with excellent customer. Not to mention I was in and out in 10 mins. Thanks team! You guys are awesome!

Name: E******** P******
Date: 2023-06-20 02:04:06
Rating: 5
Comment: Fast & Friendly! These guys make you feel welcome and valued from the moment you walk in the door. Would recommend for any services your vehicle needs.

Name: A**** K******
Date: 2023-06-20 00:29:38
Rating: 5
Comment: Excellent, friendly and professional. For everything I had done I was very pleasantly surprised that it only took one day and their price was very reasonable. I also really liked that they text a complete description of what they found a long with pics.

Name: E*** D****
Date: 2023-06-13 13:59:54
Rating: 5
Comment: This place is great! They’re honest, thorough and patient. Great communication too! Thank you!

Name: B**** T****
Date: 2023-06-11 17:36:07
Rating: 5
Comment: Honest and prompt, very pleased and am already referring others to you! Very friendly and professional, eliminating any worries.

Name: P**
Date: 2023-05-31 14:20:08
Rating: 5
Comment: They took the time to do front end alignment right it was an old truck and they worked a long time to get it in the green instead of settling for yellow. Also called them on phone about another vehicle which they did not work on and went out of theyre way to help solve problem even called me back with answers and they were super busy.Very classy auto shop, cant say enough good about them.anyone in the Perry area should check them out you wont regret it.

Name: p***** k***
Date: 2023-05-28 17:19:43
Rating: 5
Comment: Elsesser Auto is a place I trust for any vehicle service or repair. I appreciate their honesty, professionalism and SUPER customer service.👍

Name: J****
Date: 2023-05-24 19:39:42
Rating: 5
Comment: Had a grinding wheel bearing and a short time to fix it because of work. They fixed it within two hours and had me back on the road. Thanks guys.

Name: J***** H*****
Date: 2023-05-24 17:36:24
Rating: 5
Comment: Came in from out of town and they were able to quickly diagnose the issue of our car and get us on the road again! From the get go we were greeted very politely and the waiting room was very clean and comfortable. (Although we didn’t have to wait long) The gentleman took the time to come out to the car so I could explain better what was going on. I would definitely recommend their service!

Name: L****** B***
Date: 2023-05-24 17:24:04
Rating: 5
Comment: Awesome, quick service!! We are so happy we came here to get our car checked!

Name: S***** J******
Date: 2023-05-18 20:22:38
Rating: 5
Comment: They did a great job! I got a 4 wheel alignment because I purchased new tires, which you should do. They are more reasonable in cost compared to the dealership and the job was done correctly. I would highly recommend them for the quality of work and a fair price!

Name: R**** M*****
Date: 2023-05-18 14:55:48
Rating: 5
Comment: Good work in a timely fashion and without a word they will make note/make you aware of other issues. These guys are great!!!!

Name: k******* l***
Date: 2023-05-04 18:21:43
Rating: 5
Comment: Amazing service and the only place I will be bringing my vehicles! Highly recommend 👍

Name: G*** T******
Date: 2023-05-01 13:59:16
Rating: 5
Comment: These guys have helped out myself and my wife multiple times. Always fast, good work, and a pleasant experience every time.

Name: S**** N******
Date: 2023-04-28 19:22:41
Rating: 5
Comment: I appreciate the service we get there. They stand by their work, and don’t try and sell you stuff you don’t really need. Even though ownership changed hands, this is still the only place I trust to work on our vehicles. The crew here are fantastic!

Name: R****** W*******
Date: 2023-04-25 00:08:39
Rating: 5
Comment: I had a flat tire and needed replacement tires as well. I dropped my vehicle off Sunday night. Spoke to an employee 8am on Monday and had an estimate within an hour. I had all repairs done by 5pm that day. They were fast and friendly. I would highly recommend them and will use them for all my auto needs.

Name: D***** T*******
Date: 2023-04-19 23:50:00
Rating: 5
Comment: Did a great job and were easy to work with. Didnt try to sell other stuff thats not wrong with car. Recommend anyone to going here.

Name: B**** a** B*****
Date: 2023-04-12 17:37:17
Rating: 5
Comment: Amazing got my car in same day and worked with me needed my 09 Saturn thermostat replaced and just amazing even accidentally overpayed and they made sure to get the money back to me definitely going here again!

Name: A****** S******
Date: 2023-04-11 19:54:33
Rating: 5
Comment: Really helpful, got me in the same day I called to see if they could replace my tire. And even cut me a deal on it. Staff was friendly as well. Would recommend

Name: S******** D****
Date: 2023-04-07 16:43:25
Rating: 5
Comment: Had an emergency yesterday and they were able to get me in instantly and get me back on the road within 30 minutes. Exceptional service.

Name: L*** H***
Date: 2023-03-27 16:34:50
Rating: 5
Comment: The whole staff was excellent to deal with and very attentive to the specifics. I has major suspension repairs that needed to be done.

Name: m****** k*****
Date: 2023-03-19 21:45:48
Rating: 5
Comment: I’ve been a customer for about 5 years. Always grateful not just for the great work but the genuine care they show. Couldn’t recommend them more!!

Name: K******* H*****
Date: 2023-03-15 18:09:47
Rating: 5
Comment: Great to work with! Ive had them double check work suggested by dealership and have always received a knowledgeable response thats fact based, not just income producing for them. Additionally, they stand behind their work while doing extra to make it a convenient as possible for customers.Highly recommend.

Name: J**** E*******
Date: 2023-03-14 14:28:47
Rating: 5
Comment: Elsesser Auto - Perry did a great job. Service, repairs and turnaround were on point. I highly recommend. Thank you!

Name: n**** t*****
Date: 2023-03-13 15:27:31
Rating: 5
Comment: This was the most comprehensive way I have ever had mechanical things explained to me. Getting the pictures, and the complete report sent to me was so helpful! I actually know exactly what is happening under my car, for the first time in my life! The news was tough, but we were able to get it manageable to get me back on the road. I will definitely be back bugging them to fix the next thing soon enough.

Name: B**** B***
Date: 2023-03-08 19:35:01
Rating: 5
Comment: They where very professional. I was going to go through with some repairs and changed my mind the next morning i gave them a call and they had my car ready for me in 40 minutes. Really nice guys.

Name: C**** E*******
Date: 2023-02-27 19:55:12
Rating: 5
Comment: We moved to Perry in April of 2021 and have been using Elsesser’s ever since. We have had several oil changes as well as brake and tire maintenance. The staff is always so helpful and communicative. I feel lucky to have found an auto shop that I trust and who performs quality work.We had a big ice storm coming when I took my car in for an oil change… turns out I needed new tires as well and they were able to change my oil, change my tires and I got my car back the same day.

Name: B******* S****
Date: 2023-02-26 19:23:15
Rating: 5
Comment: Went in for the first time for an oil change and to have my car evaluated for new tires and brakes (after purchasing the vehicle used about two years prior). The shop manager came and walked me thru their findings which were that both brake pads/rotors, abs tires had life left and were not required to be changed. I really appreciated getting a full report of my vehicle in a digital form including photos of other things to address in the future. Very reasonable price for what I received! Will be coming back!

Name: L*** T*******
Date: 2023-02-16 16:29:47
Rating: 5
Comment: We have been taking our vehicles to elsessers for years, even after moving an hour away. The service, professionalism, and care they provide makes the drive more than worth it! Excellent business, we recommend them all the time 🙂

Name: N***** O***
Date: 2023-02-03 18:02:09
Rating: 5
Comment: Always so nice and accommodating! I love that they don’t treat me like I’m stupid just because I’m a woman! 10 out of 5 stars ⭐️

Name: K**** T***
Date: 2023-02-02 15:53:45
Rating: 5
Comment: Mark and Tom took great care of me! Would definitely come back. They were efficient, friendly and fairly priced.

Name: D*** J***
Date: 2023-01-31 21:01:30
Rating: 5
Comment: Mark was extremely helpful when my battery unexpectedly died while my husband was out of town. He went above reproach and even made sure I wouldnt encounter any other issues in the immediate future.

Name: H****** H*******
Date: 2023-01-30 19:31:24
Rating: 5
Comment: Very trusting family owned business. Gives great detail to needed repairs.Affordable pricing. Highly recommend.

Name: m***** c*****
Date: 2023-01-26 21:14:45
Rating: 5
Comment: I called and they got me right in for a tire rotation! Absolutely wonderful place to go to. I will return!

Name: D W
Date: 2023-01-18 23:16:18
Rating: 5
Comment: From the greeting to after the service was complete, they were friendly, professional and helpful in explaining what to expect and what the did to my vehicle. Thank you!.

Name: M****** F******* S*
Date: 2022-12-29 15:20:32
Rating: 5
Comment: Have been going to Elsessers for many years and have never been disappointed. They take care of our entire familys automotive needs. We have also purchased vehicles as well which have been great buys and lasted a long time. This is a very professional high quality operation with vast automotive knowledge. Highly recommend!

Name: A***** W******
Date: 2022-12-27 18:14:54
Rating: 5
Comment: Elsessers is the best thank you doing my struts and shocks and getting my check engine light taking care of so quickly!!!!!!

Name: L**** R J*****
Date: 2022-12-26 07:47:04
Rating: 5
Comment: Very helpful and polite. Very willing to answer any questionsI will be returning for anymore needed car issues and maintenance

Name: M******* K*****
Date: 2022-11-23 00:12:47
Rating: 5
Comment: I absolutely love Elsessers. The workers are so kind. Tom has helped me out through many a tough car situation and theyre always up front about everything.Prices are nice as well. I moved and live over 30 mins away now, but I still go to them for everything that I need. I recommend Elsessers In Perry to anyone in the area!

Name: C**** R*******
Date: 2022-11-22 20:59:39
Rating: 5
Comment: The staff were great in informing me about the mechanical issues of my vehicle in a simple way that someone who doesnt know mechanics can understand. They take great pride in their work at very reasonable prices. I strongly recommend Tom, Mark, and the Elsesser Auto Team to my friends and family any given day. Thanks again Elsessers for your help. 👍😎

Name: V**** H*****
Date: 2022-11-17 23:11:10
Rating: 5
Comment: My experience was really great. These guys took great care, were very nice and I even had a loaner to drive! I was very impressed with this garage. Id have to say probably the best experience with car repairs I have ever had.

Name: B***** W****
Date: 2022-11-17 18:13:17
Rating: 5
Comment: As someone who is not car savvy, these guys helped me understand exactly what I was dealing with, and gave me a break down of price information before even touching my car. They also squeezed me into their busy schedule as a walk in, which I am completely grateful for! They were also super sweet towards my toddler, which made me feel better while waiting with him. Completely recommend!

Name: M*** H*******
Date: 2022-11-03 22:57:49
Rating: 5
Comment: Tom, Mark and the team of mechanics are extremely customer focused and perform excellent work. You are kept appraised every step of the way with no unnecessary work being suggested. I trust them as they have earned that.

Name: D***** L*******
Date: 2022-11-02 20:08:57
Rating: 5
Comment: I had my trier fix and change from back to front, front to back, they was fast about it they was honest about my brakes, saying I didnt need them which I was glad about it. Thank u so much.

Name: T***** & M******* C*******
Date: 2022-10-28 17:49:51
Rating: 5
Comment: I had the engine die while passing by. The folks at Elsesser’s agreed to look at it with no appointment. They performed a number to tests and diagnostics to try to locate the reason for the engine failure. They ruled out many potential causes even though they could not specifically identify what the cause was. Car running fine now and they were extremely reasonable with charges given all that they did. Highly recommend.

Name: J******* K*****
Date: 2022-10-20 13:36:50
Rating: 5
Comment: Wow, I had my first experience with Elsessers this morning and I am so impressed with the service that I received!! They were kind, explained everything to me, and very professional!!I will definitely be going back!!A big thank you to them!!

Name: C********** E****
Date: 2022-10-19 19:25:49
Rating: 5
Comment: Fantastic company to work with. I had mixed up the drop off but they went above and beyond to get my truck repair so I could use it the next day. Great customer service!

Name: D****** S****
Date: 2022-10-03 20:02:33
Rating: 5
Comment: This was a great place to get my car work done. They gave me a ride to my house so I could work while they were doing the repair then texted me when my car was ready. It was awesome. My brakes, alignment and tires were done perfect and everyone at this place were awesome. Totally recommend them to all.

Name: J*** S********
Date: 2022-09-22 21:28:39
Rating: 5
Comment: My car starting sputtering and dying and I was right around the corner from Elsessers in Perry. They put it right up on the rack within 5 minutes of me walking in the door. They gave me an estimate within 20 minutes. They had all the parts in stock and fixed it for me before the day was through. Even offered me a loaner to drive. I was happy with the service and the guys are always so knowledgeable and friendly. I would recommend them to anyone that needs car repairs. They rock!!!

Name: J**** F****
Date: 2022-09-14 19:30:19
Rating: 5
Comment: Great service! Been there multiple times with a few different vehicles. Ive never had to wait more than a few days to get an appointment and they always contact me the same day to discuss problems/ pricing. Ill definitely be a life long customer!

Name: T**** L*****
Date: 2022-08-21 17:27:55
Rating: 5
Comment: My wifes truck broke down and she had it towed to Elsessers after business hours. The next morning they contacted her and told her what needed repair. As busy as they were they were, they got it repaired quickly and professionally. As they always have with all our vehicles.

Name: K** H*****
Date: 2022-08-12 19:13:42
Rating: 5
Comment: We were on a road trip from Michigan to Kentucky when not even an hour into the trip we had a flat, luckily it happened less than a mile from Elsessers Auto, they took great care of us, were very professional, reasonably priced and had us back on the road in less than a half hour. Thank You Guys

Name: j*** d***
Date: 2022-02-17 22:27:15
Rating: 5
Comment: Unfortunately I had taken my vehicle to a different auto repair shop to have work done. With numerous delays and dumping money on parts that did not fix the problem. I stopped to talk with Adam and he explained what the shop would do. I dropped my vehicle off the next day and it was fixed by the end of the day, and at a great price. The guys were professional and honest. The most remarkable thing is Tom has actually reached out to us to follow up and see how things were going with the vehicle. Can you believe a shop that actually cares about their customers?! I highly recommend Elsessers Automtive Thank you Adam, Tom and entire the team. John Doll

Name: D**** J* W******
Date: 2022-01-31 17:02:32
Rating: 5
Comment: Thank u everyone. Good work and everyone is friendly. Never have any problems with my car after theyre done. I will continue to use them for all our car services.

Name: N*** E********
Date: 2022-01-10 14:17:08
Rating: 5
Comment: My go-to place for any and all automotive repairs and service. Recently had my headlights replaced, Elsessers provided various options and once I decided, the parts were ordered and installed quickly and under the quoted price.Always my first call when something needs to be repaired/replaced!

Name: D**** S*****
Date: 2021-10-08 17:32:46
Rating: 5
Comment: This is my second time to use Elsessers. Both times they were very fast, very clean, and well priced to earn repeat business. I would recommend their service.

Name: K******* B******
Date: 2021-10-01 15:52:52
Rating: 5
Comment: Great place, great staff and great work! They made my truck sound AMAZING! We’ve used them for a few things on our vehicles and we’ve been incredibly happy with all their work.

Name: S****** T*****
Date: 2021-05-08 18:29:07
Rating: 5
Comment: I recently had front end work done on my sport trac. As always they do a great job. Service is fast and reliable. I can always trust Elsessers for my automotive repairs. I recommend them to everyone I know.

Name: S**** H****
Date: 2021-05-04 13:29:12
Rating: 5
Comment: When I called to set up an appointment I was greeted professionally which is hard to come by now a days. They were able to get me in very fast. When I showed up for my appointment I was once again greeted with kindness and felt welcome. My vehicle was done on time and I wasnt ever pressured to do any extra work as other places do. They gave me great service and fixed my vehicle as promised for the rate I was expecting. Will definitely be going back in the future!

Name: D*** D*****
Date: 2021-03-09 20:29:44
Rating: 5
Comment: I brought my 2007 jeep wrangler to Elsessers to have the engine replaced with a new long block. Adam, Tom and Kyle did a fantastic job, very professional shop. Services performed were completed with attention to detail very happy customer and i would highly recommend Elsessers for any automotive needs.

Name: L***** S*****
Date: 2021-03-09 14:14:39
Rating: 5
Comment: Tom was very professional and completed work on our vehicle in a timely manner. I will use Elesser’s again and will recommend them to others to use.

Name: M*** G*****
Date: 2021-02-22 22:10:15
Rating: 5
Comment: I brought Tom and his crew a trick problem that was not correctly diagnosed by others. Although the problem was quickly diagnosed and fixed, about 15 miles down the road the problem returned. Tom had the truck picked up the next day, re-diagnosed and the other option that could cause the problem was quickly fixed and the the truck was promptly delivered back to my house. Tom followed up with a call saying they actually owed me some money back and refunded it back to my credit card.I think you would be hard pressed to find another repair shop with so many 5 star reviews and that says it all!As a side note, this was not my 1st time there, but I was equally impressed with the service the other times.HIGHLY RECOMMEND

Name: N******* D******
Date: 2021-02-17 18:27:07
Rating: 5
Comment: Fantastic shop with a great crew! Had a transmission sensor malfunction that left me on the side of the highway; they got me in right away and had the repair done within hours. Definitely recommend!

Name: H***** C****
Date: 2021-01-25 14:22:44
Rating: 5
Comment: Had tires replaced on my 2017 mustang. Very competitive price and they are amazingly smooth and quiet!Good traction in rain and snow as I drive it almost every day!

Name: C***** S*******
Date: 2020-12-30 17:39:23
Rating: 5
Comment: Have nothing but good things to say about my experience! Very thorough and professional team that will take care of your vehicle needs. Highly recommend!

Name: D** S*******
Date: 2020-12-23 01:42:45
Rating: 5
Comment: I was told by a dealership where I have always taken my vehicles for repairs that it was going to cost over a thousand dollars to fix my car. I was not prepared to shell out that kind of money right before Christmas so I took it to Elsesser’s and they did the repairs for half the cost and informed me that some of the work quoted by the dealership was not even necessary. Needles to say I won’t be going back to the dealership. Elsessers has my business from here on out!

Name: T*** B******
Date: 2020-11-24 23:57:46
Rating: 5
Comment: Great shop, just like Ron started years ago. Had service here twice under the new management, overall great experience. (Exhaust on a older Camry and front CV on a Suburban)

Name: S**** J
Date: 2020-11-12 21:51:24
Rating: 5
Comment: Tom & Everyone at Elsessers are absolutely wonderful to work with! Car troubles totally suck and they always make issues as painless as possible. We are definitely loyal customers at this point! They are always totally honest and get the work done fast. After our local lifelong mechanic retired we were nervous to go to anyone else, but Elsesser’s has proven over and over they are the best of the best!!

Name: R*** H******
Date: 2020-11-11 14:33:57
Rating: 5
Comment: We had tires installed at another location that managed to snap off several lugs. This happened the night before we were supposed to leave on a long drive to Colorado. Adam and crew got us in first thing in the morning and fixed us up so we could safely hit the road! Very professional! Great qywork!

Name: G***** C**
Date: 2020-10-17 23:20:10
Rating: 5
Comment: Ive had Elsessers do the maintenance on my vehicle for the past few years. Always accommodating and work is completed on time, fair pricing and friendly employees.

Name: L**** L***
Date: 2020-10-08 21:57:55
Rating: 5
Comment: Intially when my check engine light came on, I called the repair service I have been using for the last 6 years. ( Location just down the Rd from Elsessers.)I was told it would be two weeks before they could even diagnose the problem.I called Elsessers and was able to stop by that afternoon on my way home from work and two days later my car is fixed.Thanks for the fast, efficient, friendly, personable service.Will I call you again? YOU BETCHA!

Name: j*** v******
Date: 2020-10-08 15:59:42
Rating: 5
Comment: I recently had ball joints replaced and a front end alignment done. Im very happy to say Elsessers was a pleasure to do business with. Very fast and professional service. Its hard to trust people to work on your automobile but I would definitely recommend Elsessers to get the job done right. Because of the other reviews is the reason I took my vehicle to them. Thanks again for the excellent service.

Name: E**** C*****
Date: 2020-09-11 13:38:55
Rating: 5
Comment: After my first initial experience with Elsessers of Perry last year, I was highly satisfied and have continued to take my vehicle to them for repairs and maintenance. When it comes to the automotive industry, you get what you pay for. At Elsessers youll always get honesty, quality work done in a timely manner, and excellent customer service. A big thanks to the Elsessers team for always going above and beyond my expectations. Keep up the good work!

Name: K*** 5*
Date: 2020-09-10 15:30:24
Rating: 5
Comment: Took in my 2007 ChevroletImpala for a bad wheel bearing. They were professional and Replaced the bad wheel bearing, their cost to replace it was reasonable, plus they followed up a week later to make sure the car was running alright. Highly recommend this business, they will have mine from now on.

Name: a***** r*******
Date: 2020-08-25 19:45:21
Rating: 5
Comment: They were very quick to get the air conditioning on my Acadia fixed! Very friendly and professional and kept me informed and updated. And now my air conditioning works perfectly! I would definitely recommend them!

Name: K***********
Date: 2020-07-14 19:32:42
Rating: 5
Comment: My Grand Am lost a headlight and my dash had lights on for different things. Other than the headlight it seemed like my car was fine. The crew was able to identify the issues, fix them, and even discovered some places where they think the next issues will arise. They were able to secure my headlight even though its frame was busted. Quality, Professional, and Efficient service, plus the people I interacted with with pleasant to work with. Easy 5 star review

Name: J*** O
Date: 2020-06-18 12:30:33
Rating: 5
Comment: Ive been going to Elsessers for several years for all of my familys vehicles and have no intentions of going anywhere else for my repair needs. They are always helpful, courteous and dont try to do unnecessary repairs to scam you out of money. Lifelong customer!

Name: x************** B****** L******
Date: 2020-05-19 18:47:25
Rating: 5
Comment: Had quite a bit of work done there recently. Friendly staff. Decent pricing comparatively to other places ive looked at. And always on time with the work. Any issues they have theyre sure to let you know if there will be a delay.

Name: T***** B*****
Date: 2020-04-03 15:24:17
Rating: 5
Comment: They know our names, they know our cars, they are kind and trustworthy.They have always made time for us and squeezed us into their schedule. And after you have had your repair done they will check in with you to see how it’s working.What kind of place is like that?!I love that they always explain what is going on (with the vehicle) in detail.World Class Customer Service!Thank you, Tom and the guys!

Name: C********** B***
Date: 2020-03-19 13:04:13
Rating: 5
Comment: I took my 2004 Jeep wrangler in for a front end alignment after i had the front axle out over the winter doing upgrades. Tom and Adam were very professional at the counter and the tech did an excellent job. my Jeep has a 5 inch lift with 35 inch tires so it is not the idea job for an alignment tech. the steering wheel was 90 degrees off when I took it in. when i got the Jeep back it traveled straight down the road for over a 1/4 mile with your hand off the steering wheel, this is almost unheard of in a rig of this build. Great Job to the team !!!! i would recommend this crew for all your auto repair needs

Name: J*** Q******
Date: 2020-03-12 13:08:24
Rating: 5
Comment: I had my second blown motor and this time took my Equinox to Elsessers. Im so thankful I did! This place is my mechanic of choice now and they are a night and day difference compared to my previous experience. Tom and Adam were very helpful and I would have my cars towed 200 miles to them if I ever had a similar issue with a vehicle.Great value, fast and the quality you wish you had-Highly recommended

Name: R*** P****
Date: 2020-03-01 02:30:38
Rating: 5
Comment: Ive had my car now for 5 years and I like to think its because this is the only shop I take it to. Had a recent fix with new tie rods, a water pump, and new tires. Tom worked with me to get my car into the shop promptly and communicated with me about the repairs and what was happening while my car was in the shop. Love the small town feel at this shop. You wont be disappointed in their services.

Name: C******* S*******
Date: 2020-02-26 22:35:11
Rating: 5
Comment: We have had only excellent experiences with both of our cars here. They have consistently provided us high quality work, good prices, fast service, and respect. We genuinely enjoy working with the staff and feel that we can very much trust them. They navigate the decision making process with us honestly and practically every time that we go over everything with them. We will use them exclusively for as long as we are able.

Name: M****** S** L****
Date: 2020-02-13 16:12:05
Rating: 5
Comment: I cant say enough good things about Elsessers. Tom, Adam and the rest of the team are just PHENOMENAL to work with. They do high-quality work with a quick turnaround. What I love most about doing business with them though is their integrity. They are always incredibly upfront about what needs to be done and why, what should be done and why, and what could be done and why. Ive never once felt pressure to have work done I wasnt ready to do and they always give the pros and cons to any decision. I wont take my vehicles anywhere else. They are truly the best!

Name: W****** S*****
Date: 2020-02-10 19:17:31
Rating: 5
Comment: Fair,fast,friendly and knowledgeable are accurate descriptions of Brent, Adam and the crew. The thing that puts them above and beyond is their customer service. When it was going to take a few hours to get the new battery for my car Brent offered me a ride home or the use of a loaner. I never hesitate to recommend Elsessers for car repair or maintenance needs.

Name: M*** T****
Date: 2020-02-06 21:19:43
Rating: 5
Comment: My review is not based on the quality of work that Elsesser provides (although our mechanic strongly recommended them - so their quality must be high) but rather about the quality of their character. We had an unusual situation arise about halfway through a project that changed the scope of the work needing to be done but also changed the original economics of the decision to make repair. When given the option of sticking it to me or hurting himself, Adam chose to hurt himself.What this tells me is that this is a business that is true to their word, thinks long-term and sees issues from all perspectives. This is rare in todays world. If/when I have a need for their services in the future, I wont hesitate to hire them. You should feel the same way.

Name: W**** S******
Date: 2020-01-31 10:04:46
Rating: 5
Comment: Great place!!! Called Tom at 11:30 one morning with a hose leaking on my truck. Turned out to be the power steering coolant line. He had it fixed and I was back on the road by 4 that same afternoon.

Name: M******* D*****
Date: 2020-01-21 21:24:30
Rating: 5
Comment: I am so glad a neighbor recommended this repair shop! Everything about my experience with Elsesser’s was positive…from the respectful, timely communication to the accurate diagnosis of my vehicle’s problem. When the part for my car repair was delayed, Tom offered me a loaner vehicle so I was back on the road within a day! Thanks, guys — I’ll see you in a few weeks for some scheduled maintenance.

Name: J**** B******
Date: 2020-01-14 21:52:12
Rating: 5
Comment: Have been bringing my KUA SOUL to the dealership for almost 5 years for oil changes, the car was knocking,shaking , and had a burning smell, brought it in , found out that the dealership was NOT changing the oil, Brent, Adam and crew got it all fixed up and out the door in one day, and the price was great! Excellent service, great prices, only place Ill ever bring my car

Name: L*** N******
Date: 2019-12-03 15:29:26
Rating: 5
Comment: No matter what, these guys always take the best care of my family and our vehicles! It’s so nice feeling like you actually matter to a business— seems to be hard to find these days. Nevertheless, Elsesser’s always gives the utmost attention and care to every situation. You boys will always have our business!

Name: K** S********
Date: 2019-11-25 19:34:04
Rating: 5
Comment: Customer service is top notch. We have trusted Elsessers auto with all our vehicles and have never been disappointed with the service we have received. I recommend him to everyone.

Name: D***** D*****
Date: 2019-11-20 16:01:04
Rating: 5
Comment: I had never been to the auto place with that being said they did some muffler work everyone in the area was full for the next week. They got my car right in fast and not to mention affordable all in the same day highly recommended to anyone looking for auto services.

Name: E**** C*****
Date: 2019-11-15 21:17:56
Rating: 5
Comment: I never before had taken any of my vehicles to a shop due to having family and friends mechanically inclined who would do my automotive work for me. I recently had an issue with my car that was beyond what my friends and family could help me repair. That being said this was my first ever experience with taking my vehicle to a shop. Elsessers did an amazing job. Not only did they allow me to use one of their complimentary loaner vehicles to get to work while my car was being repaired, but they also had my vehicle fixed in a day and a half. Tom who works their front desk has wonderful customer service skills. He made an effort to keep in touch, always had a positive attitude, is honest, and most importantly answered every question I had in detail to ensure I understood the issues and my options. I will for sure be utilizing their services in the future if needed.

Name: L**** B (*************
Date: 2019-11-13 16:29:30
Rating: 5
Comment: Ive taken multiple vehicles to Elsessers and theyve always did a great job figuring out the problem(s), communicating what those issues are and options for getting them resolved, and then quickly fixing the issues. I highly recommend them.

Name: A**** P*******
Date: 2019-11-05 18:02:58
Rating: 5
Comment: I have never felt so at ease and taken care. I had so many issues with my vehicle before bringing it to Elsessers. My timing went and my engine needed significant work. The mechanic did a fantastic job and kept me informed through the whole process. When I then had another issue with the vehicle, they took care of me again. I will never use anyone else for repairs on my vehicles and I highly recommend them.

Name: E*** C*****
Date: 2019-10-14 18:31:17
Rating: 5
Comment: I travel from Flint to Lansing for work and back everyday, racking up a ton of miles on my poor little HHR. For the past year and a half I have struggled to find somewhere to get my maintenance work done at, until I found Elsessers! When I walked in, they were already closed, but the kind man took care of my vehicle anyways whilst whistling along to the radio. He was very knowledgeable and helpful with what other maintenance work I needed in the near future, and things that I should keep an eye on over the winter (without being pushy like other places can be). I will definitely be making this my regular oil change & maintenance auto shop. Thank you Elsessers for your fine work and kind staff!

Name: T****** H******
Date: 2019-10-11 13:28:50
Rating: 5
Comment: I wouldn’t trust my truck anywhere else! They know what they are doing, they are honest!! They get the job done when they say and they make sure your taken care of! They are friendly and treat you like family! If you need a good home for your vehicle to be care for this is the place!

Name: N** S********
Date: 2019-10-10 14:59:10
Rating: 5
Comment: These guys are quick at diagnosing unusual problems and making the right adjustments. Its a 65 mile drive for me to get to them but its worth every minute/mile for the confidence in their service that you get in return!

Name: K**** W********
Date: 2019-09-23 16:35:34
Rating: 5
Comment: I have taken my Cadillac DTS to them a couple of times for repairs and tires to be mounted and balanced. Tom is always friendly and the work is outstanding and so is the price for the work be done there. Nobody can beat this place. Highly recommended.

Name: T**** D*****
Date: 2019-08-26 23:25:24
Rating: 5
Comment: I want to thank Tom and Adam for the excellent service on my 2007 GMC 4x4 alignment. Thanks for taking the extra time to deal with wide tires and the lift. I will definitely come back to you for any future repairs.

Name: E***
Date: 2019-08-21 14:22:46
Rating: 5
Comment: I went to Elsessers after my former mechanic moved out of town. I basically picked them off the internet and got lucky. Great people, great service, and Im happy that I found a local place to take my car for maintenance and repairs.Side note, use caution if you take your car to a dealership. They are into sales. They will say your car needs replaced or they will sell you a laundry list of repairs that are not needed or frankly dont need to be done. You dont have to worry about that with a local independent auto repair shop that you can trust. They arent in the business of selling cars, and you loyalty is far more important to them than selling unnecessary repairs.

Name: J***** M******
Date: 2019-08-09 20:05:42
Rating: 5
Comment: I called around to a few different auto repair shops prior to choosing Elsessers. The reason why I chose them is because they were up front, honest, and wanted to ensure I was getting what I needed completed rather than throwing money at possibilities. They did a diagnostic of my vehicle and informed me of the findings, then offered options for the repair process with much detail. Even offered a loaner while my vehicle was being worked on! When an issue arose and something was found during the repair they had a updated price quote if I were to do the needed repairs for the additional repair (which I chose to do based on the information and knowledge given). Upon completing the repairs they went over everything again with me as well as have a final price. I am satisfied with their work and feel they offer great workmanship on any vehicle issues one may have! I will most certainly be coming back again with my vehicles.Lastly, I would like to say thank you for the hard work and honesty that was presented to me. Its a rare trait to have in business

Name: A**** H***
Date: 2019-08-07 02:48:11
Rating: 5
Comment: Needed a quick turnaround. Our vehicle was diagnosed and fixed the next day before lunch, and everything was concisely communicated prior to fixing it. They did a great job and were very easy to deal with. Repeat customers that will return back again.

Name: K**** E******
Date: 2019-08-05 18:23:27
Rating: 5
Comment: They did a great job and taking my initial concerns, going over my vehicle, and getting in touch with me in a timely manner with needed repairs. They cleared the repairs with me and were honest in their assessment of my vehicle. The repair has worked well and I am satisfied with the results. Thank you Elsessers.

Name: M*** R***
Date: 2019-07-30 14:17:35
Rating: 5
Comment: Reasonable rates and exceptional service. Replaced a water pump and radiator in my Daughters Jeep Liberty. Quality work and they kept me informed on progress - even contacted me after she was back on road to make sure problem was resolved. Thank you.

Name: T***** C***
Date: 2019-07-09 18:31:46
Rating: 5
Comment: They were able to fit my truck in last minute before the holiday to fix the A/C Compressor. It was completed the same day and even had a loaner car I took in the meantime. The rates were comparable to other shops with excellent service.

Name: N*** P*****
Date: 2019-06-24 19:26:43
Rating: 5
Comment: They have worked on our vehicles for quite awhile now. Just what you want when choosing a mechanic: Good communication, friendly attitude, knowledgeable, dont try to upsell or scare you into anything, and they have always been able to fix the problem. Thank you Elsessers!

Name: M*** R****
Date: 2019-06-14 19:52:14
Rating: 5
Comment: Adam and the team at Elsessers was fantastic. We dropped my wife’s Jeep off. We had a detailed quote ready quickly, the work was done quickly and the car was ready quickly. When we picked the Jeep up we noticed one of the tires pressures was still off. Took it right back and Adam fixed the problem quickly at no extra charge. Hard to find a good mechanic shop that will give you great service at competitive prices and Adam and Elsessers does just that.Hands down we will be taking all of our vehicles to Elsessers for the future.

Name: K*** H
Date: 2019-05-24 03:20:26
Rating: 5
Comment: Great service! We were able to drop our car off in the morning and pick it back up in the afternoon. We will definitely go back again! Prices are very reasonable too.

Name: h**** b*****
Date: 2019-02-18 22:59:02
Rating: 5
Comment: I was in a real bind, traveling across the state when I had my serpentine belt snap. That was just the start of my problems, because my A/C compressor had failed and caused the mayhem. I broke down in the right place, as the amazing team at Elsessers came to the rescue! They located the parts I needed, and had me back on the road in three hours. This could have been a major catastrophe, but the unfortunate story ended well, and I was able to finish my trip. I cannot say enough good things about the attention I received, especially due to the circumstances surrounding my trip (to see my father in the hospital). Thank you, Elsessers, I sincerely appreciate your help!

Name: A** D*****
Date: 2018-12-18 13:10:11
Rating: 5
Comment: I resently took our Cadillac ATS to Elsessers Auto Repair for some needed brake work. I usually take our car to the dealership, but I had heard excellent comments about Elsessers so I decided to give them a try. I am so glad I did, they did a fantastic job.They went way out of their way to fix my brake problems. Everyone was knowledgeable and courteous. They use top quality parts and did the repairs in a timely manner. I highly recommend Elsessers Auto Repair. Many thanks to all the guys for above and beyond service!

Name: C**** G****
Date: 2018-10-29 06:33:59
Rating: 5
Comment: I would like to thank Elsessers Auto repair for being a stand up business, and for treating their customers fairly. Today I read a post on Facebook posted by a friend regarding her visit to Elsessers , she was extremely happy with her results. I would like the owner and employees of This business to know that their quality service and care of my friend and her truck means a lot to this community, for many reasons, but mainly because her husband was responsible for keeping a lot of this communitys lawn mowers, snow blowers, chainsaws, Etc in excellent running conditions for many years, sadly he is no longer with us, he is missed dearly and his family is very important to everyone that had the pleasure of knowing him. Thank you for being a #1 company Elsesers auto repair of Perry. ~Tammy Grubb~

Name: A*** P****
Date: 2018-05-17 00:37:52
Rating: 5
Comment: Have had work done here several times and everything has went great. They check on ways to save you money and complete the work very quickly. Definitely recommend.Had all new suspension and brakes put on two cars with over 100k miles, as well as having them look for anything that might need to be replaced in order to get the most out of the vehicles and they did not try to upsell me on anything I couldnt agree with. They replaced a leaking line for a small addutional charge which is great.

Name: J******* L*****
Date: 2018-04-07 19:14:34
Rating: 5
Comment: I recently had to take my car to a business for a repair beyond anything I could fix myself. I was VERY nervous about that. I had to find something close since I did not want to drive my car that far. I found this establishment through a Google search. I received same day service, they fixed the problem, and charged me less than the average cost in this area for that type of repair (Which I checked on after the fact to make sure I didnt get ripped off before writing this review). I would definitely take my vehicles there again for repairs.

Name: T** N******
Date: 2018-02-16 15:39:29
Rating: 5
Comment: The whole team at Elsessers provides excellent service for a fair price. If you are looking for an honest and reliable mechanic who stands by his work, call Adam. I would highly recommend this shop to anyone. Thanks Adam and the whole crew!

Name: K***** B********
Date: 2017-12-19 13:52:02
Rating: 5
Comment: Very happy with my experience! They answered all of my questions because I know nothing about cars. great business for a small town. Very thorough even with an oil change and reasonable prices!

Name: T*** R*****
Date: 2017-09-20 22:51:29
Rating: 5
Comment: I took my little saturn wagon in to have a new exhaust installed. They did it the same day within a few hours. I will go back to them for all of my auto needs. I was very pleased.

Name: R**** L*****
Date: 2017-09-08 21:30:35
Rating: 5
Comment: Gas strap broke on gas tank, on our way out of town for a wedding. I called and asked if he can get me in a half an hour before closing. Not only got me in but found another problem I didnt know I had! Even stayed after to get me back on the road and to my wedding on time! Great service and great people God bless many blessings!

Name: K**** L***
Date: 2017-08-01 17:45:42
Rating: 5
Comment: I was able to make it off the highway at the Perry exit before my alternator completely quit at 11:00 PM. Elsessers performed the repair and had me on the road by noon the following day. I was very happy with the work and the price.

Name: C**** B*****
Date: 2015-04-09 22:07:02
Rating: 5
Comment: Adams always jammed me in to his hectic schedule, fixed the problem, and had me out at the promised time. Thats the customer service that kept me going back. Most recently he offered to do the same thing again when my truck broke down, but this time my rear brake caliper locked up on the way to drop the truck off to him. Not only did he manage to do my original repair, but he jammed in a last second rear brake job, surprised me with a much needed tire rotation, and STILL returned my truck to me on time. Thats the customer service that drove me to write a review!

Name: S** J******
Date: 2013-06-29 22:07:41
Rating: 5
Comment: Took our 69 GTO in for brake conversion from drum to disk. I told Adam I was very particular and a bit of a PITA!Adam performed the work and far exceeded my expectations! Quality work, and most of all, attention to detail! Car was done and returned when promised. GREAT job!