Dykstras Auto - Kentwood
category: Car repair and maintenance service, Auto repair shop, Tire shop
address: 4450 Stauffer Ave SE, Kentwood, MI 49508, United States
Phone: +1 616-534-3466
worktime:
address: 4450 Stauffer Ave SE, Kentwood, MI 49508, United States
Phone: +1 616-534-3466
worktime:
Day | Time |
---|---|
Monday | 7:30 AM–5:30 PM |
Tuesday | 7:30 AM–5:30 PM |
Wednesday | 7:30 AM–5:30 PM |
Thursday | 7:30 AM–5:30 PM |
Friday | 7:30 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
site: https://www.greatwater360autocare.com/shops/dykstras-auto-kentwood
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
The Detroit Garage | LaSalle Auto Centre | Unique Auto Repair Inc | Autoway Repair | Monro Auto Service and Tire CentersName: J***** V********
Date: 2024-01-25 15:13:52
Rating: 5
Comment: Always great service and can work with schedules
Name: D*** C*****
Date: 2024-01-22 21:49:28
Rating: 4
Comment: They got me in quickly and did a great job.
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Name: K**** L****
Date: 2024-01-18 19:02:59
Rating: 5
Comment: Such a great experience at Dykstra Auto. Mitch and the entire team were amazing at figuring out what was going on with my heat and getting it fixed at an affordable cost. Definitely recommend.!!!
Name: A****** M******
Date: 2024-01-18 15:17:14
Rating: 5
Comment: If you’re looking for honest, top-notch repair/maintenance shop…this is your place! I’ve had a full brake service, transmission service, and other various work done on my 2015 Jeep Cherokee and every time I bring it in, I know I’m getting quality work, superior customer service and an efficient turn around time. Additionally, I appreciate the pictures uploaded in the diagnostic work up so I know what’s really going on and what I’m paying for. Thank you!
Name: I***** D******
Date: 2024-01-11 10:24:00
Rating: 5
Comment: 1/8/24 I have been using Dykstra Auto (Stauffer/44th) for my 2014 Tuscan as my repair company since the Pandemic. This business is top-notch. The staff is always courteous, professional, knowledgeable and patient. The repair managers listen carefully and always give me an idea re: possible solutions, time frame for repair and approximate cost. If they can fix it quickly with no cost they do! They will order parts and keep me aware of the repair progress. They returned my phone calls promptly. I am always highly satisfied with my repairs. I have used them for small and big repair projects. Their prices are very reasonable. They run repair specials and give a discount to Veterans. I highly recommend this business.
Name: T*** M******
Date: 2024-01-05 19:44:23
Rating: 5
Comment: Very kind and knowledgeable, great follow up also.
Name: f*** l*****
Date: 2023-12-28 14:54:42
Rating: 5
Comment: This place saved me and my car I have a Chevy Cruze 2011 I took this car to berger 2 with towing paid up to 500 plus dollars for things I really dont know engine light was still on with shaking and other it wasnt doing finally said I need a alternator I 3 put in now change my insurance lady recommended dyksta and the fixed everything and didnt kill my pocket Ethan was so nice and Im just happy 😁 my lil car is back on the road I had to take my car back and they were very helpful and professional gave me a ride home and all I really recommend them to anyone and Im sending everyone there way they will find the problem I have had my car a day back and it ride so smooth I hope it stays that way no 1 could figure anything out they did the owner great and so is my guy Ethan
Name: E***** O***
Date: 2023-12-21 14:36:29
Rating: 5
Comment: Very respectful, helpful, and kind.
Name: R****** B*******
Date: 2023-12-16 16:00:19
Rating: 5
Comment: Very good service for a fair price. Definitely satisfied.
Name: J*** H*****
Date: 2023-12-14 14:43:38
Rating: 5
Comment: First time using this business. I was impressed that they got my truck in, first thing and called me when it was done. I hope to use them in the future! Thanks for everything!!*Update Dec 14th 2023* just had all the fluids changed in my 2012 Chevy at the 100K mile mark. They even repaired the ground to my blower motor fan switch. Will go back for sure for other things after the first of the year!
Name: G*** P*******
Date: 2023-12-14 14:36:53
Rating: 5
Comment: Excellent service as always. I appreciate Mitch always contacting me to let me know of any issues that need immediate attention or that we should be planning in the future.
Name: D**** B*******
Date: 2023-12-01 21:32:54
Rating: 5
Comment: A family emergency necessitated driving 9 hours, leaving before dawn in pouring rain. Earlier we had discovered that our windshield wipers were terrible. Dykstras Auto was open early. Within 15 minutes they installed new wipers and had us on our way, all for a very reasonable price.
Name: M***** L******
Date: 2023-11-30 20:04:54
Rating: 5
Comment: They took really good care of me, it was much appreciated.
Name: M******* B******
Date: 2023-11-30 17:21:05
Rating: 5
Comment: Would not take my car anywhere else!!
Name: D*** V*********
Date: 2023-11-30 14:40:14
Rating: 5
Comment: We have been a long time customer of Dykstra/A+. Trusted Service, good value, administratively well equipped and very competent.
Name: B****** C****
Date: 2023-11-30 14:38:12
Rating: 5
Comment: After having such a terrible experience at another shop where my girlfriend’s car was practically butchered, this shop was a breath of fresh air. They send pictures alongside all of their diagnoses, explaining exactly what needs to be done and why. They’re incredibly responsive, flexible on pickup and drop off, reasonably priced, and a joy to work with. I will be taking my car and all future cars to this shop from now on! Highly recommend coming here for all of your auto needs.
Name: T**** L**** D***
Date: 2023-11-23 13:20:31
Rating: 5
Comment: As always very helpful & easy to talk to about the car issues. Always very good listener & honest about car! It’s 20 yrs old & still running, they take good care of us & like their honesty! Thx again Dykstra auto repair!
Name: M*** Z*****
Date: 2023-11-23 11:49:20
Rating: 5
Comment: Great advice. Timely service.
Name: M****** D******
Date: 2023-11-09 14:44:00
Rating: 5
Comment: I took my car in due to concerns about my battery and transmission fluid. Dykstras did a thorough inspection, replaced my battery, advised me on when to replace my transmission fluid, and most importantly: discovered a hole in my radiator! I was deeply grateful for Dykstras flexibility to order and replace my radiator the same day. I am so grateful this issue was discovered in a shop vs. on the side of a highway with my engine overheating. I am also grateful for Dykstras shuttle service, particularly a super friendly and knowledgeable driver named Mason, which allowed me to work from home while work was done on my car.
Name: D***** H**********
Date: 2023-10-26 23:09:13
Rating: 5
Comment: 10/10, I have brought multiple vehicles to Dykstras and have never had any issues. They are always honest and willing to work with you. Never forceful or trying to upsell anything unnecessary. Will bring my vehicles to them as lomg as I can!
Name: J***** B****
Date: 2023-10-26 14:01:09
Rating: 5
Comment: Guys were down a mechanic so it was a bit slow on the job and communication. But they fixed the problem within the day and got my car back to me before close.
Name: S**** Z****
Date: 2023-10-26 13:28:13
Rating: 5
Comment: Very fine experience again with Dykstra’s auto. You can’t go wrong with Dykstra’s.
Name: R*** B***
Date: 2023-10-05 18:30:11
Rating: 5
Comment: I had great maintenance service at Dystra Auto last week with an oil change and tire rotation. They were friendly and efficient.
Name: D**** W*****
Date: 2023-09-27 19:40:19
Rating: 5
Comment: Friendly. Thorough. Reasonably priced. They provide images of the issues they recommend tending to.
Name: P***** J
Date: 2023-09-26 15:32:02
Rating: 5
Comment: Quality work, thorough, loved how they did their vehicle inspection report. Truly cared about timing and balanced well my need for my vehicle back while ensuring a quality repair - even being willing to drive me to a meeting so they could do final checks because vehicles dont leave there without that level of inspection 😉 we will definitely be back!
Name: C* B******
Date: 2023-09-19 21:34:14
Rating: 5
Comment: My experience at Dykstra Auto was great, I can truly say this company and staff went the extra mile to make sure I was satisfied with their repairs. I can tell Customer Satisfaction is a priority with Dykstra, I recommend them to all my family and friends for their auto repairs.
Name: J** T***
Date: 2023-09-19 16:56:45
Rating: 5
Comment: I drive over 500 miles a week from GR to Lansing. I need my car to be at its Best and Dykstra Auto helps me keep it that way.
Name: M***** V********
Date: 2023-09-15 02:02:26
Rating: 5
Comment: The professionals at Dykstras Auto make sure your car service is completed quickly and correctly and at a very reasonable cost. Id give them six star if that option was available. Trust your next auto repair to Dykstras.
Name: J** V**********
Date: 2023-09-13 15:35:05
Rating: 5
Comment: Found and remedied the engine light problem and changed the oil. $70 oil change is a little pricey! Nice people and quality service. Will use them again.
Name: E**** B
Date: 2023-09-12 19:42:38
Rating: 5
Comment: The only place I will ever bring my vehicle. They’re honest and upfront about pricing and the quality of repairs being done. This is my go-to mechanic whenever I have an issue with my car.
Name: D** S*****
Date: 2023-09-07 19:37:31
Rating: 5
Comment: Found my new go-to. This place couldnt have handled our repair any better. Outstanding customer service, modernized communication, and a fair price. I would HIGHLY recommend anyone try out Dykstras!
Name: D*** C******
Date: 2023-09-07 18:27:30
Rating: 5
Comment: Ford Ranger was leaking transmission fluid. The guys did a full inspection, brought other issues to light I was not aware of. Some unforeseen circumstances occurred during my repairs, but they did not let that impact my estimated cost! Great shop with great integrity!
Name: C**** G********
Date: 2023-09-05 14:18:14
Rating: 5
Comment: They fit me in and gave my car a very thorough inspection. They found repairs that I didn’t know about and were dangerous to let go. They even inspected my serpentine belt and recommended it be replaced after repairing my oil leak. Prices were fair and they are very knowledgeable. I’ll be back.
Name: J** S*******
Date: 2023-08-31 12:14:50
Rating: 5
Comment: Just moved my family from Kansas City last month. My wife’s car died last week and we were down to one vehicle the week school and sports start…. Excellent timing. The silver lining is the opportunity, as bumming as it is… of a broken car introduced me to, what will now be, our auto mechanic while we live in Grand Rapids. I have lived in 5 different states and try and do most if not all my auto repairs myself. I always feel like I am getting pushed to fix something that isn’t broken or feel I am getting charged more than I should. That is NOT! The case with Dykstras. Super friendly, assisted from star to finish, helping me find a good tow to getting it there, to assisting with taking payment and dropping the keys in there drop box so we could get the vehicle after business hours. Super friendly staff, and their summary report of what is good , so-so, and what needs attention, is amazing. It organizes the items, summarizes the inspections and what was found, and suggests and repairs or when repairs would be Likely. I will be using them again and feel confident recommending them to anyone who needs auto repair work.Joe Schaefer
Name: J**** E***
Date: 2023-08-30 16:20:54
Rating: 5
Comment: As using, great service and froproe. Price was fair
Name: D**** B*****
Date: 2023-08-24 19:52:33
Rating: 5
Comment: I once had a bad experience with Dykstra’s located at Patterson after you guys referred me to them. They were able to finally correct the wrong after I took my complaint further to the Secretary of State. But my family and I have always had a good experience at your shop and Mitch can attest to that! Let’s keep the good work and relationship going!
Name: S**** O****
Date: 2023-08-23 16:24:44
Rating: 5
Comment: Mitch was very helpful and got me through dealing with an aged car. He was fair, good at communicating and reasonably priced. I appreciated his honesty.
Name: M****** V** D********
Date: 2023-08-21 21:36:52
Rating: 5
Comment: My maintenance needed light popped on over the weekend. Many thanks to Mitch for checking for codes (at no cost) and verifying that nothing was wrong other than a needed reset.Mitch is also awesome about consultations. I used an instant oil change service because I needed a weekend opening. The oil change service recommended that I have my transmission serviced. When I consulted Mitch, whom I trust implicitly, he said servicing the transmission would likely do more harm than good. I will let oil change services do what they do, and will trust Dykstras Auto with everything (and I do mean everything) else.
Name: L**** J*******
Date: 2023-08-15 16:13:09
Rating: 5
Comment: Thank you for always doing a great job 👍😊
Name: J***** H****
Date: 2023-08-07 18:16:49
Rating: 5
Comment: Quickly diagnosed and fixed my issue at a good price.
Name: r*** b*****
Date: 2023-08-02 15:44:19
Rating: 5
Comment: Service is fast and reasonable. They provide a detailed list of all repairs recommended and discuss each at length. I feel at ease when taking my car to them because, as a female that knows only basic auto repair, I never feel that they are trying to sell me something I dont need. Thanks Chris and Mitch and to all the great mechanics there.
Name: T**** K***
Date: 2023-07-31 20:07:55
Rating: 5
Comment: My tire kept getting flats and I went to Dykstras Auto - Kentwood to see whats the issue was and sure enough it needed a new tires. The employees and service I received were beyond my expectation, Cin found a way to fix it professionally, quick, and cost effectively. Highly recommend!
Name: H***** B******
Date: 2023-07-31 11:47:57
Rating: 5
Comment: Got what I needed. Straight to the point. Great company!
Name: J** H*****
Date: 2023-07-27 20:55:18
Rating: 5
Comment: They did an excellent job and will be recommending and using them again!!
Name: K*** R****
Date: 2023-07-19 18:33:01
Rating: 5
Comment: Quality work, timely service, and affordable cost.
Name: D****** V*****
Date: 2023-07-13 16:15:19
Rating: 5
Comment: Super fast service! Great prices and they arent pushy with upgrading or having other service done. Highly recommend!
Name: W*** K*****
Date: 2023-07-13 15:37:52
Rating: 5
Comment: Dykstra’s is the ONLY place I will bring my vehicles in Grand Rapids. Truly the best around and they always put the customer first. They’ve replaced my stolen catalytic converter, brakes, oil changes, etc. and it’s always done as if they were working on their own cars. I recommend EVERYONE to Dykstra’s!!
Name: M** G
Date: 2023-07-10 13:58:38
Rating: 5
Comment: Went in to have steering lines looked at and quoted. I ended up just having bulbs and an air filter replaced. More needs to be done that was pointed out. Definitely pricy, but who isn’t? I liked that they were thorough and honest. They only pointed out other areas that we already knew about and had to replace before on our old truck. I’ll most likely use them again in the future.
Name: A**** C*******
Date: 2023-06-28 14:52:35
Rating: 5
Comment: Very happy I took my car here, good price & honest.
Name: A***** J*
Date: 2023-06-13 16:17:11
Rating: 5
Comment: Fixed my car and communicated clearly, responsive and able to get me in next-day. Similarly priced to competitor mechanics, all of which I find to be a bit too expensive. Complimentary overview checkup and free/included warranty to stand behind thier work were plusses.
Name: R******* V****
Date: 2023-06-08 15:27:38
Rating: 5
Comment: They were very kind and courteous and did a Great job servicing my car. I will definitely go there again if I have any further problems down the road.
Name: M***** P*****
Date: 2023-05-31 15:25:19
Rating: 5
Comment: Great customer service and quality work from a trusted shop!
Name: A***** P*****
Date: 2023-05-19 17:21:45
Rating: 5
Comment: Very customer oriented, mechanics did a great job. Thank you to everyone!
Name: D***** A****
Date: 2023-05-10 18:25:55
Rating: 5
Comment: They went above and beyond to make sure My car was working well.
Name: M****** W***
Date: 2023-04-27 16:39:14
Rating: 5
Comment: The only place I ever wanna take my Vehicle! Exceptional customer service! Exceptional service! This company truly cares about there customers! 10🌟
Name: G*** T***
Date: 2023-04-25 19:22:41
Rating: 5
Comment: Trust Dykstra for diagnostics not a parts store. I took vehicle to a parts store, the codes they pulled pointed to the computer being bad. Took it to Dykstra they had the equipment and licenses for my brand. They ran several tests and diagnosed it as a bad accelerator pedal sending bad info to computer. Works great now and did not have to buy a computer.
Name: N***** H*******
Date: 2023-04-13 16:49:47
Rating: 5
Comment: They were super helpful and were great about communicating the status with myself and our extended warranty company.
Name: J**** J******
Date: 2023-04-10 15:43:18
Rating: 5
Comment: Very detailed with diagnostics, labor, and cost, Pointed out priority fixes and possible repairs in the future. And spoke with a knowledgeable team👍🏾👍🏾
Name: K**** C***
Date: 2023-04-06 17:37:20
Rating: 5
Comment: I needed to get an oil change and once I told them I was getting ready to sell the car for my mom he said they would do a free inspection to show if there were any other issues with the car. The inspection covered about 60-70 things and I have a report with all the findings. It was very nice of them to do that
Name: D***** A****
Date: 2023-03-28 15:27:41
Rating: 5
Comment: This is a very good place for anyone who needs auto service they are very honest and thorough in explaining in detail about your vehicles needs not just to make money off of you I wish I had followed me first mind and went to them sooner rather than trying to save a buck with the wrong people Im very pleased with the brake work I had done so Ill be a returning customer when needed
Name: S***** K*****
Date: 2023-03-28 14:55:13
Rating: 5
Comment: I needed a ride home after I dropped the car off and also picked me up to take me back at Dykstras Auto place and they did a FANTASTIC job on my car. It is a very friendly place and I would recommend highly to use their auto service.
Name: B*** K***
Date: 2023-03-27 15:10:45
Rating: 5
Comment: Very good service! Excellent communication, friendly and fair pricing. I also appreciate the ability to schedule online.
Name: C***** T*****
Date: 2023-03-06 15:28:13
Rating: 5
Comment: Always:-Friendly-Professional-Fast-Considerate-Dependable-EasyNever leave here disappointed!!
Name: W**** S*****
Date: 2023-03-02 20:32:19
Rating: 5
Comment: I took my daughters car in for an oil change and what I thought might be a belt problem that turned out to be her brakes. The staff was very kind and professional in dealing with my short-notice appointment rescheduling and got me in the next day. They gave me a ride home so I could work and were very helpful in explaining the problem that they found and what brake repairs would be needed. They explained a few different options and after I talked to my daughter and let them know how to proceed, they got everything fixed in a good time frame. They were very courteous and my final bill ended up about $100 less than they originally quoted as they added some additional discounts. I fully recommend them to anyone and will be taking my other cars there for any work I need.
Name: M****** O
Date: 2023-03-02 17:35:25
Rating: 5
Comment: Quick and excellent service for an auto purchase inspection. Highly recommended!
Name: D*** O*******
Date: 2023-02-27 17:09:09
Rating: 5
Comment: Very friendly and honest. If you want a place where you can trust them then go to Dykstras Auto Kentwood. Mitch is the best!!!!
Name: A*** C******
Date: 2023-02-27 15:25:05
Rating: 5
Comment: I have been taking my vehicles to Dykstras for several years now and theyve always been very honest, friendly, and affordable. Mitch, Ethan, and the team are great.
Name: M*** T*******
Date: 2023-02-27 01:24:15
Rating: 5
Comment: Fast, Friendly staff, honest business! They charged me way less than what another place was going to charge and explained every charge in detail unlike the other place. I keep forgetting about my oil change appointment but I will be going back for other services!
Name: D** S*****
Date: 2023-02-16 17:40:12
Rating: 5
Comment: Service was great. All concerns were addressed and promptly repaired. Was given a complete list of all necessary and recommended repairs.
Name: L***
Date: 2023-02-09 16:26:44
Rating: 5
Comment: I just needed my window rolled up. (Messing up due to electrical issues) Not only did they get me in and out fast, but got my window up and made sure it wasn’t able to be rolled back down for the time being. Awesome service. We will be back.
Name: R**** B******
Date: 2023-02-02 18:28:09
Rating: 5
Comment: These people are great. They do wonderful work ... this is my second visit. Last one was cruise control replacement. 233K on my Prius ... they rebuilt the engine and other items. I definitely recommend this firm.
Name: Y**** S***
Date: 2023-01-25 22:31:42
Rating: 5
Comment: Dykstra’s never fails to help me out w/ the best advice, info, and repairs. This time around Ethan helped me out and was super kind and helpful, telling me what I needed to know about my car and giving me very solid advice! He even wiped the snow off the car for me before I left… he’s just that good of a guy! That kind of service is what keeps me coming back
Name: R**** M******
Date: 2023-01-23 15:53:44
Rating: 5
Comment: Has been my mechanic for more than 10 years. Excellent work, if there was a problem they made it right, repairs were often less than estimated.
Name: J*** C********
Date: 2023-01-19 23:14:16
Rating: 5
Comment: Efficient doing repairs requested. Point out future problems and even suggest lower cost do it yourself options.
Name: t***** c*****
Date: 2023-01-19 22:43:13
Rating: 5
Comment: Mitch and Ethan are great on the phones - super friendly, knowledgable, and I was kept up-to-date on what was going on with my car and what they were doing. Definitely went above and beyond, I would give them more stars if I could. Any future issues I have with my car I am no question bringing it to this shop. Thanks guys!
Name: M***** M*****
Date: 2023-01-18 21:18:26
Rating: 5
Comment: Dykstra employees are awesome! Really appreciate everyone who works there and are willing to help! Great place to go for auto issues!!
Name: S**** S***
Date: 2023-01-17 12:57:22
Rating: 5
Comment: I’ve been searching the area for years trying to find a reputable auto repair shop. A friend suggested Dykstra’s, specifically the Kentwood location, for all my auto needs. They were not wrong. I’ve been working with Ethan, and he always goes above and beyond to communicate everything going on. Full transparency, which was something important to me in finding a repair place. He also tries to find the best deals for whatever is going on, really does his “due diligence”. The service has been great, as well. I have taken my car to three places for the same problem (and it was never fixed) before going to Dykstra’s in Kentwood. After my first visit, they addressed multiple issues and effectively fixed those issues. I cannot recommend Dykstra’s of Kentwood enough!Thanks again, Ethan!
Name: W****** L******
Date: 2023-01-08 15:34:25
Rating: 5
Comment: After a handful of mechanics who clearly didnt know cars, Im so happy to have been recommended Dykstras Auto by a friend.Their communication, customer service, and expertise are all on point.Ive been more than happy to return mine and my wifes vehicles to their shop when we cant do our own repairs.
Name: T****** K******
Date: 2023-01-08 00:48:37
Rating: 4
Comment: Took a while longer than expected to complete repair, partly due to closure for snowstorm. Car tracks straight again and the bill was significantly lower than the initial estimate. Communication was good. Very professional operation.
Name: B** B
Date: 2022-12-30 18:41:34
Rating: 5
Comment: I really love dykstra’s Auto they only took like a min to fix my car I thought it was gone take like the whole day but it wasn’t like thatI got an appointment One day, I dropped off my car out there and I went to picked up the same day
Name: M**** C****
Date: 2022-12-15 17:39:16
Rating: 5
Comment: I can always count on Dykstra’s! The prices are fair, the staff are very friendly and they are quick with their work. What more can you ask for?
Name: H****** T******
Date: 2022-12-13 22:54:49
Rating: 5
Comment: I am very pleased with their service. The employees were very professional, prompt and accommodating. I have a Jeep Wrangler that is over 20 years and I appreciate the input that they gave me about issues that may be forthcoming. Dykstras Auto also included photos of potential problematic issues, which is very helpful to understand what they are referring to. I had a very good experience, no hassle. Very cut and dry, no pressure, and the price was quite fair. Very pleased!
Name: D**** L*****
Date: 2022-12-12 14:56:29
Rating: 5
Comment: Still going good after my engine repair. Nice guys in the office, they are very informative.
Name: T***** B*****
Date: 2022-12-05 18:19:13
Rating: 5
Comment: Very pleasant and helpful staff. Had a few kinks in the repair due to supply chain. Dykstra’s staff was courteous and pleasant to deal with through the completion of the job.
Name: K** B**********
Date: 2022-11-08 16:37:44
Rating: 5
Comment: This is my second time using Dykstra and I would definitely use them again. Very friendly and accommodating. Diagnosed my issue accurately and kept me informed every step of the way. When I picked up the car they showed me my suspension specs both before and after the repair. Very pleased all the way around.
Name: M****** D******
Date: 2022-11-02 19:14:26
Rating: 5
Comment: I thought squeaking brakes were indicative of my rear brakes being metal on metal. During the inspection to have them replaced, Dykstras informed me that the squeaking was related to the new ceramic brake pads they had installed two weeks previous. I appreciate Dykstras integrity. They serviced my rear brakes at a fraction of the cost of replacing them.
Name: J*** G******
Date: 2022-11-01 16:49:01
Rating: 5
Comment: I received probably the best customer service experience from Dykstras Auto in Kentwood in my life. They were able to fit me in last minute for an appointment. They noticed I was going to walk home while dropping off my vehicle and gave me a free ride home. I am not a person who knows much about cars and in the past questioned whether I was receiving on honest service. With Dykstras Auto I have none of those worries and completely trust the team. I am normally not the type of person who leaves reviews but the customer service I received was far too good to not share with others.
Name: M* B****
Date: 2022-10-25 17:08:25
Rating: 5
Comment: I went to a different auto shop and had a poor experience, so I wanted to get a 2nd opinion on what things needed to be fixed on my car. They looked at the issues and gave me their honest opinion and even provided pictures of what they saw! They didn’t have a somebody that could take me home while they worked on my car so they offered a loaner instead, which was great! I love how I was treated like a normal person, because I often am treated differently and like I know nothing about cars since I’m a woman. They are big supporters of Honda’s and Toyota’s and are really knowledgeable. I was very happy with the service and will definitely be returning! I mainly worked with Mitch!
Name: T****** B******
Date: 2022-10-16 18:16:54
Rating: 5
Comment: Customer Service was awesome! They went above and beyond to ensure that I was taken care of. The process for repairs are actually less than most.
Name: J*** R*********
Date: 2022-10-10 14:58:59
Rating: 5
Comment: Dykstras is a powerhouse with Mitch at the counter and Paul in the garage! They are honest & upfront professionals and you can tell that they take pride in providing a fantastic customer experience!
Name: S******** A********
Date: 2022-10-06 16:21:42
Rating: 5
Comment: Mitch and the team Dykstras are head and shoulders above to rest. They are honest, trustworthy, and great at fixing vehicles. They are incredible with communicating what needs to be done and why. They dont make unnecessary repairs and they do it right the first time (not parts changers, they fix what is wrong the first time)! They even convient drop off, pick up, and pay options if your schedule is crazy! I will not take my cars anywhere else! I have even referred friends to Dykstra Auto!
Name: B**** C***
Date: 2022-09-26 14:45:35
Rating: 5
Comment: I had an appointment which I made only the day before. Quick, efficient, and prompt while I waited. Staff was extremely helpful and friendly. I will always choose to use them in the future!!!
Name: H**** F*******
Date: 2022-09-15 20:36:24
Rating: 5
Comment: Always take great care of us! Great customer service highly recommended!
Name: K*** E*****
Date: 2022-09-09 01:48:59
Rating: 5
Comment: Hands down the best experience at a mechanic shop. Friendly, very knowledgeable, quick turn around, and again just so friendly!! We will be using them for our auto maintenance needs going forward.
Name: J**** T*******
Date: 2022-09-06 16:52:22
Rating: 5
Comment: They did great job. Worked with me the first time on the price and knocked it down a bit to fit my budge. All around a good service.
Name: B**** C*****
Date: 2022-09-05 15:03:45
Rating: 5
Comment: The team at Dykstras does a great job. Their timing and pricing have always been accurate, their quality is solid, and their folks at the desk are always friendly and helpful. I switched to Dykstras a year ago after always getting the high pressure sales experience at the dealer’s service center, and Dykstras has been a breath of fresh air.
Name: S**** V*****
Date: 2022-09-03 01:06:07
Rating: 5
Comment: Very friendly, knowledgeable, thorough and fair. I’ve taken my car to the Kentwood and Allendale locations, great experience at both. Very refreshing to have a car repair shop you can trust!
Name: L*** T*******
Date: 2022-09-02 19:38:51
Rating: 5
Comment: My truck needed new strut assembly on both front tires and Dykstra got me in quickly, did a thorough inspection and helped me keep costs as low as possible. The whole job was done in about 3 hours time and I have life time warranty to boot! The staff were very courteous, professional, and knowledgeable! Would recommend 👌 100%
Name: m****** h*****
Date: 2022-09-01 19:01:54
Rating: 5
Comment: Performed a total engine replacement. Mitch kept me very informed of all work taking place, explained the process very well, and finished this project earlier than anticipated. We ended up having issues the first day from what ended up being an unrelated issue and he had it towed to the shop and repaired it the following day at no cost. We will be bringing all of our repairs to Mitch and his staff in the future!
Name: M***** S*****
Date: 2022-08-31 19:32:55
Rating: 5
Comment: Ken and Mitch at the front desks are absolutely amazing! They always have the answers I need and fix whatever I messed up. They have super fast service had my car in and out in a few hours for a wheel bearing being replaced. I also break other random things constantly and ken fixes them for me in under 15 mins :) They get you into the shop in a timely manner and I always leave with a smile! Love this place so much and the employees are absolutely amazing. Whatever I get fixed on my car always comes back perfect! Thank you guys!
Name: K*** D******
Date: 2022-08-25 18:31:54
Rating: 5
Comment: Needed a new fuel pump for a 2009 acura MDX. After having to fight with Honda for parts (cost discrepencies and slow delivery) Dykstra was able to get me a workable alternative for basically at the quoted amount. Will be returning.
Name: C*** B****
Date: 2022-08-18 18:14:17
Rating: 5
Comment: Ken was extremely professional and quickly diagnosed and solved my issue. He took really great care of me and my car. I’ll definitely be back- thanks Dysktra’s!
Name: W*** S******
Date: 2022-08-07 15:01:26
Rating: 5
Comment: Great service I would recommend to any of my friends or family. I have used multiple Dykstra locations and thet all have been great.
Name: S***** M******
Date: 2022-07-27 16:53:54
Rating: 4
Comment: The service was great. However, the machanic left black disposable plastic gloves in car.
Name: N**** M*********
Date: 2022-07-26 17:13:28
Rating: 5
Comment: Oil change and tire rotation. They were wonderful! I actually showed up a day early and yet they squeezed me in to save me a trip the next day. I have used them several times and always happy with their service and great people!
Name: K* F*******
Date: 2022-07-20 18:36:53
Rating: 5
Comment: I have used this service provider twice based on the recommendation of a neighbor. The service reps are very friendly and they work with customers. The wait was very reasonable given how hard it is to get service at my dealer and the charges were more reasonable. I needed a pre-trip check and they did it all, everything I had on my check list. And when I forgot a detail, they were nice enough about refreshing my memory regarding that information. I recommend them to anyone needing service or repairs. Dykstras provides quality services delivered with a positive attitude.
Name: r*****
Date: 2022-07-13 00:59:49
Rating: 5
Comment: Aways have a great experience with Dukstra Auto and its walking distance from my home.
Name: J*** C*******
Date: 2022-07-12 14:33:54
Rating: 5
Comment: I came in with an engine rattle. They quickly found the problem and fixed it. Fast service and great customer care! Would definitely use again.
Name: M****
Date: 2022-07-08 15:30:33
Rating: 5
Comment: Helpful and friendly staff. Even after some miscommunication issues with the appointment time, they fixed my car quickly despite having a very busy day. 10/10 would recommend.
Name: K*** H******
Date: 2022-07-08 09:04:09
Rating: 5
Comment: Excellent full service auto repair shop! They are very friendly, knowledgeable, and efficient. I called at least 20 other places for a quote and Dykstras was the lowest, but the actual cost was even lower than the quote! I dropped my car off late Monday night and it was ready before I woke up Tuesday morning. I definitely recommend Dykstras for your auto repair needs!
Name: R** B*****
Date: 2022-07-05 22:43:46
Rating: 5
Comment: Great! Checked out my vehicle and couldnt find anything, so they didnt charge me! Amazing
Name: M**** S********
Date: 2022-06-20 14:40:51
Rating: 5
Comment: We have been going to to A+ Auto, now Dystra’s Auto for 4 years now. The service is always top notch and the prices are the best in town. Mitch and his team go above and beyond to make sure the work is done right. Highly recommend!
Name: E*** K*******
Date: 2022-06-16 18:07:45
Rating: 5
Comment: My wife and I share a car and extra can provide a loaner car while theyre looking at ours.On top of this, the employees are incredibly nice, truthful, honest and willing to listen and never try to sell you something you shouldnt buy or cant afford.Mitch is the man! Ken is also amazing.Theyre waiting room is also clean and professional.I cant recommend this place enough!
Name: M** L******
Date: 2022-06-09 20:40:19
Rating: 5
Comment: Everyone at Dykstra’s was phenomenal! They are all very polite and friendly, got us in a week ahead of schedule and had the problem taken care of in less than a day. I would 100% recommend them to anyone and will be continuing to go to them for service.
Name: J***** R****
Date: 2022-05-04 19:26:11
Rating: 5
Comment: Dykstra’s has always been extremely quick to get me in and get the work done with urgency both times I’ve take my forester there. Professional and kind people who have done right by me so far.
Name: E*** O******
Date: 2022-05-04 16:22:59
Rating: 5
Comment: They got me in quick and repaired my ax refrigerant quickly. Nice people and great business. Will definitely use them in the future
Name: e******** d*****
Date: 2022-04-27 17:09:33
Rating: 5
Comment: Mitch and Ken are really nice pleasant people to work with and I appreciate their honesty if they feel that you dont need something they dont try to push you to get work done unless you necessarily have to good people and when my exhaust pipe broke in half someone else wanted to charge me a ridiculous price too fix it but Mitch worked it out where it was affordable for me I really appreciate the extra mile this shop goes thru to help people thank you
Name: R** D****
Date: 2022-04-24 20:00:09
Rating: 5
Comment: This place is awesome! Mitch was beyond helpful, with a tough situation with my car. I will never take another car anywhere else as long as I live here.
Name: K****** K*****
Date: 2022-04-21 16:40:11
Rating: 5
Comment: They provide screen shots of items requiring repairs which is very helpful in making a decision to go forward with repairs. I am very grateful I have found a competent and honest auto repair establishment where I can fully trust
Name: K �******* K***
Date: 2022-04-19 03:53:28
Rating: 5
Comment: Great work, very honest and fair!! Highly recommended for auto repair and maintenance! They have been awesome since day one for me and my auto concerns. Keep up the good work Stauffer crew!
Name: c******
Date: 2022-04-08 00:10:32
Rating: 5
Comment: Fantastic experience every time at Dykstras! They know their stuff and are fair and honest. Totally recommend!
Name: D**** B**
Date: 2022-03-23 15:21:41
Rating: 5
Comment: Both Mitch and the other at the front desk were very kind and accommodating my walk-in, even after I mistakenly miscommunicated that Id be dropping off.Great service, good results, friendly staff. Ill be a returning customer when the time comes.
Name: J**** B
Date: 2022-03-16 14:35:59
Rating: 5
Comment: Needed a mechanic to look at my daughter’s car when her check engine light went on. Mitch was great to work with, prices seemed fair, and they seemed honest. Will definitely recommend this place.
Name: R****** B********
Date: 2022-03-08 00:32:13
Rating: 4
Comment: Has a head gasket issue as well as several other issues that were big and dirty. They took care of me professionally by sending me authorization for work orders prior to performance as well as coordinating price and cost associated with my mystery machine. They had my car about three months because the services needed required that time. I appreciate them taking the time and keeping my car safe and secure during the rebuilding process. I drive it for the first time and it is smooth and silky! Love my little car and cant wait to hop over to the beach!The fellas there at Dykstra drove me home and kept me in the loop. I paid in portions as repairs were made making the final bill manageable. I will definitely be using Dykstra for my other vehicle maintenance and repair. GREAT LOCATION AND COMMUNITY Business. THATS AGAIN Guys!!
Name: J******** H****
Date: 2022-02-15 14:37:58
Rating: 5
Comment: Ken and Mitch were very friendly and helpful. If you need a trustworthy place to get your car taken care of they are the shop to go to!! Will be bringing our cars to them from now on.
Name: N******* P*****
Date: 2022-02-07 15:29:11
Rating: 5
Comment: Finally found a shop my husband and I will return to. They always take really good care of us and our vehicles. Very knowledgeable. They go the extra mile to make sure we take care of exactly what the issue is. Prices are reasonable. I always recommend them when someone asks for a good shop.
Name: A***** S****
Date: 2022-01-26 22:15:02
Rating: 5
Comment: The guys at Dykstra’s Auto are some of the most considerate people I’ve ever met. I recently had my car stolen and when it was recovered I took it to Dykstra’s for the mechanical issues the thief caused. Without even being paid, the guys at Dykstra’s let me keep my car in their lot, worked with my rather petty insurance company, and took time out of their day to call and bag on my insurance company when they towed my car without my knowledge. Ken gave me tips on how to deal with insurance companies like mine and even printed out CarFax pages of my car’s model to help me get a better price on it from the insurance company. I seriously cannot thank them enough and Dykstra’s will easily be my first choice for an auto shop in the future.
Name: B** W*******
Date: 2022-01-21 21:07:23
Rating: 5
Comment: Super friendly and helpful staff. Me and my girlfriend have taken our vehicles here and have always have very good experiences, we live across the road and they even sent someone to jump a drained battery so we could take it over and not need to get it towed. always give great Advice and detailed explanations on everything they work on. One of their guys Ken, changed my lightbulb out in my car too when I was struggling and was super friendly and helpful. Would definitely recommend this place
Name: D****
Date: 2022-01-17 17:35:41
Rating: 5
Comment: So my engine seized and the repairs were going to be more that the car was worth, I went on a two week vacation while they had my car, then they helped me coordinate the scaping of my car. My bill was less than $60 (for the labor and estimate to repair). Mitch was professional the entire time and went above and beyond for what I was paying him. This was the first time using Dykstras and I promise the next will be with them.
Name: C**** W****
Date: 2022-01-04 16:34:27
Rating: 5
Comment: Very Professional mechanics they serviced my Truck I will definitely be using Dykstra for all my car work
Name: E******* T***
Date: 2022-01-03 16:34:03
Rating: 5
Comment: They were fair honest. They were speedy and performed work quickly. We need Auto shops like this in 2022 They repaired rear driver side wheel bearing.
Name: M*** D******
Date: 2021-12-21 15:42:29
Rating: 5
Comment: There was some delay in the repair due to unusual circumstances, but I was able to get a loaner vehicle from them, and they gave me a price cut for my inconvenience. They also worked to keep costs down but did a good job. I highly recommend them for car repair needs.
Name: D*** C******
Date: 2021-12-17 20:02:47
Rating: 5
Comment: I recently had my car serviced at Dykstras Auto on Stauffer. Mitch and his team were very professional, genuine, and detailed. They made it an easy, smooth process for me which I really appreciated. Excellent quality for a good price. I 10/10 recommend!!!!
Name: M*** C******
Date: 2021-12-11 00:00:21
Rating: 5
Comment: They really make sure your vehicle has good quality work! Very confident letting them do my repair work.
Name: E**** W*****
Date: 2021-11-30 16:30:31
Rating: 5
Comment: They were really quick, professional and loaned me a car with no charge! Great communication and got me what I needed will definitely come back. Mitch was really great at letting me know everything going on!
Name: G*** K******
Date: 2021-11-24 01:44:57
Rating: 5
Comment: Very clean , all knew what they were doing and did it right and in a timely manner. The manager Mitch explained everything to us.
Name: A***** M******
Date: 2021-11-18 04:45:59
Rating: 5
Comment: My experience at Dykstra auto was extremely positive. Mr. Mitch and Mr. Rob were honest, fast and very pleasant to work with. I recommend Dykstra to anyone now.
Name: E**** h*****
Date: 2021-11-16 19:57:09
Rating: 5
Comment: Mitch really helped us our with my Moms car which needed much needed diagnostic work. Very professional.
Name: M*** M***********
Date: 2021-10-26 18:07:02
Rating: 5
Comment: Mitch was outstanding. Kept me up to date on services need, time would take and an estimate to the penny. Job was done right, within budget and on time. Definitely trust Dykstra on Stauffer again
Name: A***** M****
Date: 2021-10-24 02:53:21
Rating: 5
Comment: Amazing service every single time! My husband and I trust no one else to provide an amazing experience the way the team at Dykstras does!
Name: B**** M***
Date: 2021-10-19 16:14:07
Rating: 5
Comment: Im one of those chics that knows a little about cars, but is smart enough to do research. I had several different options of issues, so I took it into Dykstras and talked to Mitch. I didnt get the whole, little lady treatment or have my position disallowed. Mitch and his team did a full diagnostic on my van, emailed me the report, and all I had to do was call and give the go ahead. The work was very reasonable. I have since had another issue pop up on my 14 yr old van, called Mitch and he said just to get ot to him and hell get ot figured out. I will gladly send anyone to Dykstras, especially those of us that sometimes feel ignored.
Name: G****** O*****
Date: 2021-10-14 22:16:22
Rating: 5
Comment: Tighten lugs and stopped noise on left front wheel. They were quick knowledgeable and treated the problem with respect.
Name: C******** T*****
Date: 2021-09-30 16:25:44
Rating: 5
Comment: Thankful for the warranty that Dykstra Auto offers on car repairs❣ I needed a new fuel pump for my vehicle....the shop got me back on the road within 3 days😀
Name: N******* B*****
Date: 2021-09-30 01:16:34
Rating: 5
Comment: Rob is a lifesaver! He made the necessary repairs on our nearly 20 year old Toyota for less than 10% of what our old mechanic quoted us at. Will definitely be at Dykstra from now on.
Name: I** M********
Date: 2021-07-08 16:34:03
Rating: 5
Comment: Excellent job; really nice guys to work with...
Name: D**** M******
Date: 2021-07-07 08:25:36
Rating: 5
Comment: Very quick and professional. Very helpful with all of my questions. I’ve already recommended them to co-workers who also had a good experience!
Name: N**** W
Date: 2021-06-22 14:24:45
Rating: 5
Comment: They were courteous, thorough, and squeezed me in with less than 24 hours notice.
Name: P***** S********
Date: 2021-06-01 14:41:11
Rating: 5
Comment: A truly professional staff, that gets things done on time and on budget. They also arnt pushy and only recommend things that get done, and when they should be done. Pricing is completely fair, and they always do little extras which is nice!
Name: D***** M********
Date: 2021-05-27 22:11:49
Rating: 5
Comment: I have been using this location on Staufferfor over 10 years to service all of my family vehicles. I trust the people that are part of this location and company. They have the expertise to service all auto needs and they provide quality work for a fair price.
Name: A** H*****
Date: 2021-05-25 04:14:25
Rating: 5
Comment: Mich was very professional, got my car in right away at the time promised, communicated with me during the repair process, price was fair, and my car was done in no time. Thanks for the professionalism and great service .
Name: R****** G****
Date: 2021-04-18 16:45:37
Rating: 5
Comment: As always Dykstras do a great job of communicating and strive to help out and squeeze you in if you have an emergency repair needed.
Name: T****** H******
Date: 2021-03-18 21:58:14
Rating: 5
Comment: Always good honest service , had to swing in on no notice with a dead battery, long story short 20 minutes or so later Im headed on down the road. Typical great customer service . Thanks!
Name: J**** N*****
Date: 2021-03-08 16:28:49
Rating: 5
Comment: Mitch and Dewy at Dystra’s have done a excellent job providing me with the care car I needed and working within my budget. Kudos!!
Name: J***** G*****
Date: 2021-02-21 16:49:39
Rating: 5
Comment: I’ve been very pleased with the work Dykstra has done on my Jeep— the prices are fair, Mitch is great to deal with, and I’ve always gotten top-notch and reliable work from the shop. I love the photo-diagnoses too!
Name: K******* W***
Date: 2021-02-11 01:44:52
Rating: 5
Comment: Gets me in the same day or next. Car is always ready when they say it will be. They give out loaners if needed when available. Fair price and always fixed right the 1st time. Thank you for being there when I need you.
Name: P*** K***
Date: 2021-02-10 19:38:52
Rating: 5
Comment: Mitch and his team did an exceptional job of diagnosing, updating, and repairing our vehicle. I am super impressed with their thoroughness and professionalism.
Name: J******* S******
Date: 2021-01-14 18:58:13
Rating: 5
Comment: Dykstras Auto has always given me fantastic service and goes the extra mile to work with my busy schedule. Friendly service, fast results 👍
Name: D** W***
Date: 2021-01-06 00:16:11
Rating: 5
Comment: Dewey and his team are excellent. I trust them and have found them to be helpful even when I was not a customer and now for sure. They take pride in their work and are very careful with these sanitary guidelines we are going through as well as being very thoughtful around repairs and making sure theyve addressed the core problem. Im glad they are open.
Name: I***** G*******
Date: 2020-12-28 15:32:58
Rating: 5
Comment: Great Service from beginning to end Highly, Highly recommend will bring my future auto needs to Dykstra Auto.Thank You Dykstra Auto for your Great Service.
Name: D*** B******
Date: 2020-12-15 18:21:06
Rating: 5
Comment: Mitch is an awesome representative and they provide quality work! Definitely will recommend to anyone needing car repairs.
Name: I** W*****
Date: 2020-12-10 00:04:18
Rating: 5
Comment: I needed some air in my moped and the name working there was very helpful and nice definitely recommend coming here if you need any sort of car help or advise
Name: W****** E*****
Date: 2020-11-26 02:08:48
Rating: 5
Comment: Mitch worked hard to alleviate my problems with a warranty item. Honest and open with communication. Apprecited
Name: A***** M****
Date: 2020-11-25 22:34:08
Rating: 5
Comment: Thank you for saving me thousands of dollars in repair work the dealer told me I needed-- but did not. I appreciate your honesty and integrity!
Name: M**** B****
Date: 2020-10-07 22:52:32
Rating: 5
Comment: Great service - came in for quote - serviced my car same day and very professional! I feel that I could trust this shop with my repairs and not be taken advantage of. So happy with work done!
Name: B******* H****
Date: 2020-09-23 15:45:53
Rating: 5
Comment: Mitch was great, got us in quickly and took great care of us! Would reccomemend to our friends!! Thanks mitch!!
Name: P** W********
Date: 2020-09-09 21:30:06
Rating: 5
Comment: Exceptional customer service, reasonable price and done in a timely manner... I just found my new auto repair business. Will definitely return for service.
Name: m****** l******
Date: 2020-09-01 14:35:23
Rating: 5
Comment: I took my sons car here because his headlights we not working. We had taken it to Belle Tire and they couldnt fix then suggested we take it to a dealership. His car is a 2003 I am not taking it to a dealership. Called spoke to Mitch he assured me they would fix it one was or another. The lights needed to be realigned. Not sure why Belle Tire couldnt figure that out. GREAT WORK GUYS!!!!!!!
Name: E**** M***********
Date: 2020-08-04 04:00:09
Rating: 5
Comment: I’ve been to dykstras a few times with my car to get checked and worked on for a few issues I’ve been having with my car! They are super friendly and they don’t pressure you into doing jobs that aren’t necessary! They have been so helpful and reasonable with prices. I get so cautious about bringing my car to shops because I feel Like they take advantage of me due to my car knowledge being limited. Dykstras doesn’t do that. They are honest and I’ll only bring my car to them ❤️
Name: H***** L*****
Date: 2020-08-03 15:41:28
Rating: 5
Comment: They did a great job! They thoroughly walked me through everything they were going to do and got the job done in a very timely matter. I will be referring to family and friends!
Name: S***** J******
Date: 2020-07-14 15:47:28
Rating: 5
Comment: So friendly and helpful and I will most definitely have all future work I need done on my car at Dykstras.I dont ever remember going in for auto repairs even as much as an oil change and not having it be more than what I expected..... what a Pleasant surprise to have it be less than I expected!Thank you so much Dykstras Auto!
Name: I** G**********
Date: 2020-06-28 00:05:54
Rating: 5
Comment: After going to three different shops complaining about brake noise and being told everything is fine since I have plenty of padding remaining, I stopped in here and asked for service. Mitch test drove my vehicle, heard the same noise Ive been hearing, and pulled the brakes off to find they were cracked. He takes complaints about your vehicle seriously and offers professional service for a great value.
Name: L**** B********
Date: 2020-05-19 19:38:57
Rating: 5
Comment: Fast and reliable service, everything was explained to me in depth and the work was done on time! So far the quality of the work is great.
Name: B****** w***
Date: 2020-05-04 14:39:10
Rating: 5
Comment: So honest and kind. I was truly having a difficult time with my dialysis that evening and Mitch kindness allowed for me to slow my anxiety down and go home and get some rest.
Name: c**** j*****
Date: 2020-05-01 15:19:37
Rating: 5
Comment: I had been quoted around $500-600 for getting brakes, rotors and brake calipers because mine kept sticking. Dykstra was actually the last place on my list to call, for the only reason being I had not heard of them. Over the phone they told me it sounded like bushings, not a caliper and that would save money. I work less than a mile away, so they actually sent someone out to drop off a van and keys to me, drove my car to the shop and did a free inspection. Turns out is was the bushings, and for sure the pads and rotors were shot, so it was going to be MUCH less than the $500-600 that other places were saying. Their total was truly over the amount I had available, but not by much. I was honest and said I have exactly this amount in my bank account. I can do that and pay the rest Friday. They went with a little lower pads and applied loyalty coupons to knock it down to what I could afford that day. I have never had a place that professional and easy to work with. I would truly go back here any time I needed work done before trying anywhere else.
Name: K**** E***
Date: 2020-04-08 21:53:19
Rating: 5
Comment: Dykstras Auto does a fantastic job whenever I need work done on my van. They quote a fair price and I trust their work. I have been scammed by other Auto shops. Finding a mechanic I can trust is invaluable. I have referred them to several friends.
Name: T***** G**********
Date: 2020-01-19 00:28:33
Rating: 5
Comment: I always have a great experience here. Whole family uses this auto shop. We feel like the staff is very friendly and honest. The loaner cars are always so helpful too!
Name: L***** M******
Date: 2019-12-23 15:26:53
Rating: 5
Comment: Honest people. They were my dads mechanics, and now they’re mine. They get things done quickly and with excellence - no bs and no pressure. I never have to worry about my car cause they always keep me updated. 10/10 would recommend.
Name: N***
Date: 2019-12-11 16:33:51
Rating: 5
Comment: Top notch. These folks always treat you right and dont give you the runaround. They always call before starting their work to give you an idea of exactly whats wrong, what needs done, how much itll cost, how long itll take, and why.
Name: P**** C******
Date: 2019-11-18 16:48:13
Rating: 5
Comment: Mitch and his team members at the Stauffer Ave Dykstras are amazing. I have bounced back and forth between other mechanics but I will be going to this Dykstras exclusively for the foreseeable future! Mitch was so friendly and courteous! He called me several times while my car was being worked on to give me updates and was always ready to answer every single one of my questions. I requested a loaner vehicle while mine was being serviced and the vehicle they gave me was clean and in great shape. I used their shuttle service to pick me up from my house so that I could grab the loaner vehicle and Dewey (the mechanic who picked me up) was kind and personable. I was pretty impressed with the electronic report they emailed to me on my vehicle (pictures included!) and how easy it was to apply for financing online. I am completely and totally satisfied with my service here and highly recommend them!
Name: T**** B*****
Date: 2019-11-04 18:24:57
Rating: 5
Comment: Great job of checking out a vehicle before I bought. Friendly, fair, and honest. Been coming here for years and will continue to do business with them.
Name: M****** P****
Date: 2019-10-02 14:27:11
Rating: 5
Comment: Mitch and the team were very nice, accommodating and will continue to bring my car here for service
Name: J***** B*********
Date: 2019-09-19 15:56:48
Rating: 5
Comment: Friendly, very helpful, and accommodating. Excellent service and fair pricing. Very satisfied with experience at Dykstras Auto!
Name: J**** C*******
Date: 2019-09-03 15:43:37
Rating: 5
Comment: Dykstra on 4450 Stauffer is amazing. Over the past 2 years I have been to 9 car shops and I have never received such great customer service like at Dkystra. They found out what was wrong with my Jeep Wrangler which was having problems with its neutral safety switch. The car wasn’t recognizing when it was in park which would caused it not to start.Dykstra fixed the problem for an affordable and fair price. I really appreciate this shop because they demonstrated a sense of integrity, humility, and good stewardship. Good business-ship is very hard to come by. Dykstra on stauffer is bringing good business-ship back!
Name: T** W*******
Date: 2019-07-17 21:00:44
Rating: 5
Comment: My first experience with Dykstras Auto (recommended by a friend). They have excellent service and fair prices. Shout out to Mitch for his superb customer service! Will definitely be coming back.
Name: s** s****
Date: 2019-05-13 14:28:52
Rating: 5
Comment: Awesome work! I had a minor problem and they gave me a loaner car and took care of it asap! I will return again for future services!!
Name: R**** S****
Date: 2018-02-18 17:29:47
Rating: 4
Comment: Friendly,full service auto repair at fair and reasonable prices. Excellent workmanship. I wont go anywhere else!
Name: D*** M****
Date: 2017-09-03 20:29:02
Rating: 5
Comment: If you want it fixed right the 1st time..go here...HONEST! Maybe a little more pricey than others but you can trust the work they do and that means so much!
Name: N******* T******
Date: 2017-04-27 00:04:00
Rating: 5
Comment: They serviced my previous car and will service my new car. Dewey and his crew are great!
Name: S**** N******
Date: 2014-04-03 17:37:37
Rating: 5
Comment: Dewey and crew has always been great to work with. Prices are fair and they are honest. Ive used their services for over ten years and have recommended many friends to go there as well.
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Name: L**** R*******
Date: 2024-02-15 16:49:09
Rating: 5
Comment: FRIENDLY AND HONEST! TOOK MY 2017 CADDY XT5 having rear end noises to a shop wont say the name but it rhymes with Huffy and was told I needed a new rear end and some ball bearing work and were looking Willow with three grand I took it to Dykstra didnt need a rear end change some fluids did the bearing and I spent half that money and my car is quiet as a church mouse