Dykstras Auto - Hudsonville

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Name: W****** D***** I*
Date: 2024-02-15 19:39:33
Rating: 5
Comment: I went to Dykstras on a trial basis hoping to find someone dependable and knowledgeable that could fix my vehicle the first visit rather than playing the guessing game over multiple visits.I believe I found the place for all of my vehicles repairs!Thanks Ethan and John!!

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Name: B**** C*
Date: 2024-02-01 20:45:59
Rating: 5
Comment: Manager provides excellent customer service!!

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Name: L**** S******
Date: 2024-02-01 19:56:25
Rating: 5
Comment: Dykstras Auto Hudsonville, have always done a great job for us. It’s very convenient to drop our car off and pick up! Staff is very nice and listens to you!

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Name: A*** O******
Date: 2024-02-01 16:52:04
Rating: 4
Comment: I’ve been using Dykstra’s for over 20 years. We had an exhaust manifold replaced and some brake work done. It took quite a bit longer than expected and when we picked it up, the broken things were fixed but the belt was squealing very badly. We were not pleased. They took it back and replaced the serpentine belt at no charge. Although I expect a vehicle to be returned without something else being broken, I thought them replacing it ASAP and at no cost was excellent customer service. Thank you, Dykstra’s!!

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Name: G****** F******
Date: 2024-02-01 16:40:39
Rating: 5
Comment: Been going here for around a decade and every time I have excellent service! The managers are knowledgeable. I trust this shop.

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Name: M*** O*****
Date: 2024-01-26 14:42:43
Rating: 5
Comment: They treat you like family. I would highly recommend!

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Name: K**
Date: 2024-01-25 16:51:25
Rating: 5
Comment: The service and professionalism at Dykstra auto has deteriorated greatly over the past several months.

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Name: N***** R*********
Date: 2024-01-25 15:31:55
Rating: 5
Comment: Dykstra auto was great too us, they were super helpful, very understanding, and their communication was great! Definitely will be brining our vehicles back!

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Name: K R***
Date: 2024-01-18 16:17:30
Rating: 5
Comment: Ethan was the best! Top notch communication, explained things thoroughly. Car was looked over very carefully. Appreciate how kind they were!

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Name: B**** M******
Date: 2024-01-04 15:42:32
Rating: 5
Comment: Great work honest and timely serviceThxs

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Name: B*** J*****
Date: 2023-12-28 16:03:03
Rating: 5
Comment: Very professional and knowledgeable. Will for sure use them again

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Name: A** M*****
Date: 2023-12-28 14:46:55
Rating: 5
Comment: I highly recommend Dykstras, I dealt with Ethan and Pat, both were extremely professional and got the car back to me way quicker than I expected!!! Great service and I highly recommend them!!

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Name: N**** F*******
Date: 2023-12-21 14:55:01
Rating: 5
Comment: Dykstras is a great place to bring your car. I trust the information they give me about my car.

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Name: D**** S*****
Date: 2023-12-21 13:40:19
Rating: 5
Comment: Very fair estimate and price kept appointment on time. Very friendly. Both 2017 Chevy and our 2007 Toyota.

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Name: J*** C*********
Date: 2023-12-14 15:01:25
Rating: 5
Comment: Got me in on short notice and we’re very quick with oil change and had me out the door and on my way in about a half hour

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Name: S**** W*********
Date: 2023-12-07 16:32:58
Rating: 5
Comment: Great service, fast, service, and affordable

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Name: D**** B****
Date: 2023-12-07 14:01:32
Rating: 4
Comment: I have been very happy with my service.

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Name: C****** H*****
Date: 2023-11-24 19:55:45
Rating: 5
Comment: Great place to do business with! I have been working with them for years and they have been incredible to work with.

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Name: K********* S**********
Date: 2023-11-21 00:14:34
Rating: 5
Comment: Excellent service! Always very helpful and take the time to explain the repairs.

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Name: V***
Date: 2023-11-16 15:18:21
Rating: 5
Comment: You all were incredible. You blessed me so much. Im so grateful for how you all served me. I have already told several people about how you helped me.God will bless your business for blessing me. I have a small expression of thanks that I will drop off to you all.

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Name: M***** G***********
Date: 2023-11-16 14:59:43
Rating: 5
Comment: Thank u for your honesty and courtesy

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Name: T**** H******
Date: 2023-10-27 14:29:14
Rating: 5
Comment: Its hard to find services you can trust. We have found a local auto service we can trust and thats peace of mind when dealing with our auto maintenance. Dykstra is our auto maintenance professionals with our Lincoln,Volkswagen and Chevrolet automobiles.

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Name: R***** T******* (***************
Date: 2023-10-26 14:15:26
Rating: 5
Comment: They took great care of my van. I totally trust them.

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Name: S**** V******
Date: 2023-10-17 14:18:57
Rating: 5
Comment: Dykstra’s Auto is the only place I take my vehicles. They are very quick, kind, and trustworthy!

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Name: S***** J******
Date: 2023-10-12 02:43:00
Rating: 5
Comment: Great time management, did a better diagnostic than places I’ve been prior. Prices were also very reasonable. They were able to actually able to solve both of the issue present in my engine quite fast.

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Name: H***** O****
Date: 2023-10-10 13:22:05
Rating: 5
Comment: Dykstras always offers quality knowledgeable service. Their staff are friendly, accommodating and helpful. If I want my vehicle fixed right Dykstras is the place to go!

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Name: J****** D***
Date: 2023-09-26 15:14:33
Rating: 5
Comment: Dykstra Auto (Hudsonville) consistently provides quality auto-care services. The technicians and mechanics competently address automotive problems. The management and office team demonstrate care for those they serve. Dr. Jeff Doll

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Name: J*** B
Date: 2023-09-04 14:28:56
Rating: 5
Comment: Great job, and very professional!

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Name: A**** S*****
Date: 2023-09-01 18:38:51
Rating: 5
Comment: Ethan was very helpful and took care of my car. A lot of things were wrong with my car that he discovered and did the best he could to get the price down as much as possible, if you have car trouble’s definitely go here they will take good care of you!

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Name: B**** R******
Date: 2023-08-30 15:35:26
Rating: 5
Comment: Great experience. Clear communication without the extras auto shops wanna add onto what you want done. Quick turnaround and very happy with service. Will definitely be back. Thanks again.

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Name: K******* W******
Date: 2023-08-28 14:33:49
Rating: 5
Comment: Dykstras got us in quick and kept us well informed on the progress of my daughters car! Would definitely recommend!

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Name: K**** d** H********
Date: 2023-08-24 15:32:07
Rating: 5
Comment: Dykstra Auto consistently meets and exceeds expectations. I don’t take my vehicles anywhere else.

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Name: S*** K*******
Date: 2023-08-15 16:51:25
Rating: 5
Comment: Another great experience with our other car!

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Name: V******* R****
Date: 2023-08-05 18:31:59
Rating: 5
Comment: They go above and beyond in customer service and expertise in caring for you automotive needs. There is a trust factor there every time I take my car in for service or repair. They are honest, professional, friendly, and very considerate financially when it comes to taking care of my cars. I will not go anywhere else. They’ve been caring for my cars for 10 years!Try them out, you won’t be disappointed.

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Name: J R***
Date: 2023-08-03 23:03:14
Rating: 5
Comment: Fair, honest prices and they never try selling me something I dont need. Definitely recommend taking your car here.

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Name: N*** H*******
Date: 2023-08-03 16:48:42
Rating: 5
Comment: The guys at Dykstra Auto are great. The oil change is way more affordable than Quaker State. They do a 50 point inspection too, and send a text message with their recommendations for needed repairs. Theyve never been pushy about their recommendations though, and that is hard to come by in the auto repair industry.

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Name: C**** H********
Date: 2023-08-01 13:19:02
Rating: 5
Comment: Got right to it. Diagnosed by 8:30, finished by noon. Fair price and didnt try to sell me up on every little thing. Ill be back, just hopefully, not too soon.😉

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Name: K*** R********
Date: 2023-07-31 20:54:33
Rating: 5
Comment: The staff was incredibly welcoming and helpful. They explained what needed to be done to my car and were honest about what required fixing now versus what could wait. I had a wonderful experience and I would highly recommend this business to others 😃

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Name: M**** B****
Date: 2023-07-31 13:59:18
Rating: 5
Comment: Great customer service! Even provide detailed summary of your vehicle’s condition.

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Name: C***** D**
Date: 2023-07-25 18:45:53
Rating: 5
Comment: I’ve been bringing my vehicles here for years. Every time my car needs something worked on, the staff is always eager to help. I’ve never received less than good service from this location. Mike and Jeff are wonderful to work with.

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Name: L*** B
Date: 2023-07-19 18:40:55
Rating: 5
Comment: I brought my vehicle here to have it inspected after hearing a squeaking noise when turning the steering wheel on and off for a few weeks. The technicians here spent a significant amount of time thoroughly looking over my vehicle and test driving it to find the problem. It turns out that everything seems to be okay and the noise seems to have gone away again. The service advisor called and went over some possible sources but was honest in letting me know that nothing was urgent or a safety concern at this time. I appreciated that they weren’t pushy and didn’t try to pressure me into paying for service on my vehicle that might not be necessary right now! I will come back here if the mysterious noise pops up again, but it gave me a lot of peace of mind to know it was inspected thoroughly and there are no major issues at this time. They didn’t even charge me for the time spent on the inspection, which I was impressed by! Additionally, when I called the other day to make an appointment, the guy who answered the phone was enthusiastic and kind. He was happy to help. I had called a few other places before Dykstra’s and was met with hold music and unenthusiastic responses for calling on a “busy day”. Not the case once I called here! I’ll be back in the future for my car service needs.

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Name: M***** W*****
Date: 2023-07-18 14:32:41
Rating: 5
Comment: Mike was wonderful and took his time to really talk through all the options with us and sympathize with our car troubles. Thanks for all your help!

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Name: M*** J******
Date: 2023-07-07 13:17:06
Rating: 5
Comment: I’ve used them several times and there’s at least a few reasons. They are honest, knowledgeable, friendly, competent, and they go out of their way to keep you in the loop by showing what’s going on and making it easy to get in touch with the tech actually working on your vehicle.

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Name: J******* F**
Date: 2023-06-30 13:58:39
Rating: 5
Comment: Fabulous customer service, very friendly and detail orientated.

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Name: J*** A****
Date: 2023-06-30 12:26:31
Rating: 5
Comment: The folks over at Dykstra’s hudsonville always take care of my truck and are great to work with. I highly recommend their services

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Name: R****** D*******
Date: 2023-06-20 14:59:06
Rating: 5
Comment: They got my car in right away, everywhere else I called was a 2 week+ wait to get the car in. Very responsive, great communication, and they fixed my car’s ongoing “mystery problem” in a few days (had to order a part). Can’t recommend enough. VW Jetta

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Name: Z** H********
Date: 2023-06-20 14:44:07
Rating: 5
Comment: Very communicate and knowledgeable, very curteous and trustworthy. I will keep going here for all my car repair services.

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Name: R****** K****
Date: 2023-06-14 12:55:44
Rating: 4
Comment: Very friendly & did good work.Only frustration is in communication & keeping customer in the loop of what is going on. (But they are working on that)I also inquired about a loaner vehicle. Initially, I was told they were all in use but could be added to a list. When asking a week later, was then told they no longer offer loaners. Had I known that up front - I probably would have chosen a different shop.That said, after engine replacement, air compressor fixed and a couple other repairs - Jeep is running like new! 😊Very satisfied with their work.

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Name: E**** W*******
Date: 2023-05-14 13:51:36
Rating: 5
Comment: My vehicle had been making a strut-related noise and a rotational noise in the front. After both noises were corrected, I drove it the next day but heard the rotational noise again. Mike and the technicians were patient in taking the time to find out what was causing the noise which ended up being a different issue than what was originally diagnosed. Thank you for your kindness and taking the time!

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Name: J*** P
Date: 2023-05-03 10:19:07
Rating: 5
Comment: They have been great helping to get my daughters power steering issue diagnosed and repaired.They are up front and honest.

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Name: K*** P******
Date: 2023-04-27 21:00:16
Rating: 5
Comment: Great service and fast repair and absolutely great customer service. I’d recommend them to anyone.

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Name: H**** S*******
Date: 2023-04-17 14:28:58
Rating: 5
Comment: Quick and reliable! I have been a customer here for over 20 years. Still the same great customer service as 20 years ago!

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Name: J***** H*****
Date: 2023-04-10 11:28:16
Rating: 5
Comment: We have been going here for over 10 years. Friendly staff whi are always looking out for the best interests of their customers. We would highly recommend them to anyone!

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Name: D E**
Date: 2023-04-07 22:46:52
Rating: 5
Comment: Expert opinion, great communication, fast work. Really appreciate them!

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Name: P**** L********
Date: 2023-04-03 14:24:21
Rating: 5
Comment: Dykstra’s replaced my alternator in a very timely manner. Brought it in and done the following day. Very nice staff and fairly priced.

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Name: T*** B*******
Date: 2023-03-30 16:33:10
Rating: 5
Comment: As always the crew at Dykstras did a great job and finished with my repair a couple of days sooner than originally estimated. Good job!

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Name: G*** K******
Date: 2023-03-21 22:09:32
Rating: 5
Comment: Ive been taking my car to Dykstras for a few years now. They are very knowledgeable, honest and transparent with their assessment & pricing for repairs. I felt comfortable talking with them and didnt feel pressured at all! I really appreciated their system of prioritizing issues that needed to be fixed and others to keep in mind moving forward. I will certainly return, hopefully not too soon!

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Name: H**** T********
Date: 2023-02-15 16:44:42
Rating: 5
Comment: Dykstras Auto fast affordable prompt repair .I appreciate the technician and staff honesty and integrity when diagnosed my cars issue.Thanks again Dykstras.

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Name: J*** G****
Date: 2023-02-13 19:10:36
Rating: 5
Comment: Dykstras is friendly, well run and competent. I enjoy using their services (as much as one can, spending money on repairs).

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Name: K****** C***
Date: 2023-02-10 20:44:36
Rating: 5
Comment: The best in West Michigan. I have been coming here for years and the service never disappoints. Straight forward, honest, and very high quality. Can’t recommend this place enough.

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Name: L**** F******
Date: 2023-02-08 21:31:08
Rating: 5
Comment: Great experience! Spending money on cars isnt always fun but Dykstras Auto made a bad situation better with their friendly staff (Mike Standeford specifically), great communication and awesome service! Highly recommend and will be back with any future car needs/service.

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Name: B***** K*******
Date: 2023-02-08 16:36:09
Rating: 5
Comment: Had to have a module replaced. Very nice, friendly service guys. Found my part cheaper than what they quoted me.

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Name: G***** M****
Date: 2023-02-01 02:01:26
Rating: 5
Comment: I really enjoyed my total experience with Dykstra’s Automotive & will recommend them to my family & friends. They’re courteous, friendly & efficient.

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Name: K******* E******
Date: 2023-01-26 17:19:03
Rating: 5
Comment: You are always ready to go above and beyond. I am always pleased with your service and your integrity. Your professionalism and friendliness is second to none, along with the high quality of the service that is done. Thank you!

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Name: R****** C*****
Date: 2023-01-25 20:14:30
Rating: 5
Comment: I had DYKSTRA’s do a routine check up and they found several things that were adversely affecting my vehicle’s performance. They were willing to work with me on a rather expensive and unplanned set of repairs and for that I am grateful.

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Name: B******* S*******
Date: 2023-01-25 16:21:08
Rating: 5
Comment: Just a great experience absolutely the best auto mechanic shop I have ever done business with it doesn’t feel like a typical shop feels like a 5 star restaurant the way the service is keep it up guys I will definitely bring more people and business to you

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Name: A***** R***
Date: 2023-01-09 15:32:40
Rating: 5
Comment: I was beyond pleased with Dykstras communication, promptness, and overall service. They were very courteous and hustled to diagnose/repair within one day as to not cause me further inconvenience without having a spare vehicle. At no point did I feel like I was being taken advantage of as a woman (which I had definitely felt earlier in the week by a different auto shop.) I also loved their portal outlining everything that was checked and other service recommendations they had. I will absolutely use them again in the future!

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Name: J****
Date: 2023-01-05 22:53:21
Rating: 5
Comment: I had my car towed to Dykstras because it would not start. They throughly went through the car to find what was wrong. They couldnt determine the exact cause at this time, but the car is currently running well. Mike and the staff are so friendly and knowledgeable. I wouldnt hesitate to bring any car here again. They will treat you very well!

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Name: S***** K****
Date: 2023-01-05 22:43:25
Rating: 5
Comment: Very fast and professional they have rebuilt my engine and both axles very highly recommend

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Name: M*** C***
Date: 2022-12-15 17:02:14
Rating: 5
Comment: Dykstra’s Auto Repair in Hudsonville is awesome! I have been bringing my vehicles to them for a few years now, they are knowledgeable, exceedingly friendly, and affordable. They communicate clearly with you every step of the way whether it’s an oil change or auto repair, they make it easy on you. Extremely customer focused.

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Name: R**** V***** V***
Date: 2022-11-23 15:34:51
Rating: 5
Comment: Dykstras Auto is very dependable and honest. Their service is top notch and they communicate well so that there are no surprises.

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Name: J****** H***
Date: 2022-11-23 00:50:12
Rating: 5
Comment: This place is awesome and the team is great! They are super helpful and always take the time to explain. 10/10 highly recommend.They will be my go to auto shop!

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Name: S**** C******
Date: 2022-11-22 15:47:28
Rating: 5
Comment: When our favorite auto repair place retired we went on a search for a great local option, Dykstra has been great. Quick work with fair pricing.

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Name: C***** C***
Date: 2022-11-09 22:28:13
Rating: 5
Comment: Brought my car to this place out of the convenience of it being close to my house, I was impressed by their professionalism and great customer service. Thought I might be having trouble with my transmission but they inspected it and told me they found a crack in my exhaust. Fixed it in a timely manner and provided a loaner car!

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Name: k***** H***
Date: 2022-11-04 09:44:36
Rating: 5
Comment: From the moment I called for an appointment and through all my silly questions and concerns, they all were SO POLITE and HELPFUL. They are so busy!!! yet they find time to understand, take note, and laugh with me on the phone. Great experience!!! Highly recommend!!!!

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Name: k******* w******
Date: 2022-10-31 17:02:41
Rating: 5
Comment: Very fast service! They went out of their way to accommodate my schedule. The people at the desk are knowledgeable and pleasant.

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Name: M*** G*********
Date: 2022-10-17 21:45:04
Rating: 5
Comment: I’ve been to Dykstra’s in Hudsonville several times with my F150’s and the service has been prompt, honest and with a fair price. I definitely recommend them.

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Name: K**** B*****
Date: 2022-10-13 17:20:08
Rating: 5
Comment: The staff is amazing. They have always been able to get me in right away. I will never go anywhere else. I am confident that my car is safe now for me to drive.

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Name: B**** M****
Date: 2022-10-11 00:00:13
Rating: 5
Comment: They do a great job all the way around there. I will only take my vehicle there.

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Name: s**** r***
Date: 2022-09-20 16:31:27
Rating: 5
Comment: Awesome customer service...held up their warranty promise wouldnt go anywhere else!! Trust worthy people for sure!!

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Name: J**** M*****
Date: 2022-09-20 11:23:56
Rating: 5
Comment: Great service from people you can trust! I wouldnt take my car anywhere else.

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Name: S** H
Date: 2022-09-13 15:00:41
Rating: 5
Comment: I can always depend on Dykstras to maintain my vehicle and let me know about items to plan for down the road such as new tires, etc. Great service, friendly staff, and truly appreciate the ability to get a loaner car for the day if needed.

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Name: M**** T
Date: 2022-09-07 14:45:05
Rating: 4
Comment: Went in for an alignment, car pulls to the left now, didn’t have a great customer service experience with them so I’d rather just deal with it than to go back. I will say that they were the only shop in the area I called that was able to get my car in for service in a reasonable time.

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Name: e* h******
Date: 2022-08-30 19:28:42
Rating: 5
Comment: New tires all around make for a great ride! Thank You for the great service.

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Name: S**** D******
Date: 2022-08-29 15:17:23
Rating: 5
Comment: First time going. Wanted try one close to work. Very helpful on the phone making app. Day that was in was supposed to be rotors/brakes and oil change. Got call later and with miss communication their end one oil change was done. So they set me with a vehicle to use (no charge) for the time till I picked it up the next day. They are really professional and enjoyed working with them. I’m giving them another opportunity and will be using them again.

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Name: P*** K******
Date: 2022-08-25 19:05:38
Rating: 5
Comment: Had a difficult fix. They did great, communicated well...and great price for the work performed. This was my work vehicle...first time using Dykstras. I will be bringing our vehicles there in the future!

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Name: J** D*****
Date: 2022-08-18 17:12:39
Rating: 5
Comment: Quickly found the problem and fixed it. Charge was MUCH less than expected. Great service! They are wonderful to work with.

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Name: J***** B****
Date: 2022-08-04 20:40:52
Rating: 5
Comment: My wife and children were headed down to Chicago, and luckily broke down 1/2 mile away from there shop, they took care of it promptly, even had a shuttle for my wife for a rental car.Her car is now running well after a very fast service and made it back home safe.

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Name: B*** H****
Date: 2022-08-01 14:35:38
Rating: 5
Comment: Great service! Will definitely be a return customer for all my vehicle needs!

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Name: D****** F*******
Date: 2022-08-01 12:47:57
Rating: 5
Comment: Super friendly staff, great service and speed. Would highly recommend this guys for any car service.

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Name: K**** K****
Date: 2022-07-29 13:41:33
Rating: 5
Comment: We had been chasing air pockets in the cooling system of a 2014 wrangler, finally gave it to Dykstras to handle and they did an awesome job of diagnostics and straightforward service.They were communicative the ENTIRE time they had her, which was approximately a week- maybe a couple days longer. Any time something was discovered, they were right on the phone with me discussing it and my options to repair said things.Turns out it needed a head gasket, even though it wasnt doing the normal bad head gasket signs... Dykstras had the heads milled, did new timing chain, guides, gears, new intake manifold bolts (they typically break... Its a Jeep thing.) Etc etc etc... All in the span of a weeks time? Thats pretty darned good service, if I might say so!!It has now been about 50k miles since this was all done and the engine has never run better. ❤️

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Name: A****** A****
Date: 2022-07-25 14:43:42
Rating: 5
Comment: Very friendly! A/C works properly now. They advised based on my situation, not just to sell additional repairs. I have been there twice and will definitely go back in the future. I especially appreciate the use of a loaner car they provided.

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Name: A***** S*******
Date: 2022-07-21 16:22:50
Rating: 5
Comment: Dykstra auto is the best! They clearly outlined everything that was wrong, gave me options, and were through with everything! Reasonably priced, loaner cars available, and clear communication.

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Name: J*** C*****
Date: 2022-07-04 14:27:54
Rating: 5
Comment: Exceptional service experience at Dykstra’s Auto Hudsonville. Not only did they make the suspension repairs as needed, they took the time to explain everything. The repair was completed on time. They provided a loaner vehicle while my car was being repaired. Great experience all around. Highly recommend!

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Name: A**** S*******
Date: 2022-06-13 17:50:14
Rating: 5
Comment: Dykstras Auto is our go to for all repairs. Wonderful people and fair prices!

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Name: B**** V**********
Date: 2022-06-09 16:33:55
Rating: 5
Comment: Passenger door lock actuator replaced, in my sons Homda Civic. Repair was completed when scheduled, worked well.

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Name: A**** W******
Date: 2022-06-01 16:29:49
Rating: 5
Comment: The staff was really nice. They got my car right in at my scheduled time and it was done in no time! They did a full inspection as well. I love that they send a pic of your car and all the info of the inspection right to your phone. I was really happy with my service.

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Name: C******** D***
Date: 2022-05-18 20:39:52
Rating: 5
Comment: This shop has very friendly and educated individuals! They did a full rear brake replacement on my ‘07 Ranger, and did their best to give me the best deal they could, I walked out paying less than I thought I would!

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Name: d** w*******
Date: 2022-05-17 02:23:40
Rating: 5
Comment: Recently moved to Hudsonville. Received a flyer in the mail. Thought wed give them a chance. Incredibly pleased with the level of service, professionalism, price, & level of integrity, honest & up front communication. I see that they have been expanding & given my experience with them I can most certainly see why they have been successful.

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Name: G****** F
Date: 2022-04-29 13:47:28
Rating: 5
Comment: Since it is one of the only honest car repair shops I know, Dykstra’s has been my family’s go-to for years. Their customer service is exceptional! Today when I was going to be late dropping off my truck for a repair, I gave them a call to inform them of my delay… they thanked me for letting them know and went above and beyond by starting up the loaner vehicle for me, so it was warm when I arrived. I was there first thing in the morning, so I know nobody else used it. The men working in the office are top-notch gentleman and Dykstra’s is lucky to have them!

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Name: I** P*****
Date: 2022-04-28 14:55:34
Rating: 5
Comment: Really great service, really clear, concise, told me what I didn’t need, did need, and could use. Clearly communicated everything, fit into my timeline that I needed with my kids and not to mention got it all done with quality. Thank you Dykstra

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Name: C**** D*****
Date: 2022-03-01 19:21:43
Rating: 5
Comment: The guys here were very kind and helped me decide which repairs were the necessary so as to cut down on costs. As a college aged woman, I feel confident recommending this business to other women. You wont get taken advantage of.

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Name: G**** B******
Date: 2022-02-11 00:42:49
Rating: 5
Comment: Dykstra’s continues to impress beginning with the service advisors who recommend needed service and what minor issues can wait. A loaner car was provided while my car was completed. Multiple options for new tires were quoted and offered. I consider going to Dykstra’s for service like visiting a friend.

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Name: J** V****
Date: 2022-01-19 00:51:59
Rating: 5
Comment: Their free loaner was a life saver! Great service, reasonable prices, will definitely be using them again!

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Name: T***** M********
Date: 2022-01-12 17:10:58
Rating: 4
Comment: Despite the fact that my warranty did not cover the repairs to my vehicle and despite the fact I wasnt able to afford the repairs to my vehicle at the time because the price of repairs were so high, I respect the business. The men at this shop are very honest and price things at a price that meet half way between affordable for you and pay worthy for them.I will continue to use Dykstras until there is a reason why I cant or shouldnt. And I havent found a reason yet. Very honest. Very fast. Very informative.

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Name: J*** H*****
Date: 2022-01-04 16:41:59
Rating: 5
Comment: The guys did a great job have no issues with the work they did or the price all is great in fact I recommended you guys to my neighbor lady who will be bringing her vehicle in for a break inspection and possibly some work there thank you very much have a great day.

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Name: P*** J*****
Date: 2021-12-15 16:30:57
Rating: 5
Comment: These guys will do what they can to help you out because they know everything goes up in price even labor! I use Hudsonville and Allendale and suggest them all the time..

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Name: A***** W****
Date: 2021-12-07 16:29:40
Rating: 5
Comment: Did entire brake lines replacing/installation along with many other issues and got my truck back to me within 48 hours running better than ever before

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Name: B** D*******
Date: 2021-11-30 17:20:12
Rating: 5
Comment: Wonderful to work with. When other shops were 2-3 weeks out with service, they got my car fixed in just a few days

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Name: H***** T****
Date: 2021-11-24 16:23:53
Rating: 5
Comment: Dykstras was great! Being from out of town and not knowing who to trust with my car and safety, Dykstras made it easy and worry free. Thanks, Dykstras!

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Name: K**** G*****
Date: 2021-11-13 14:37:26
Rating: 5
Comment: They did a great job fixing my truck new starter serviced and repaired vacuum line to fuel tank.

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Name: G*** M****
Date: 2021-10-07 17:40:05
Rating: 5
Comment: Mike did a great job getting my sons truck in and correcting the problem. Very organized and clean business, on top of their game, I would recommend and will for sure use them again.Thank you very much

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Name: J****** V**********
Date: 2021-09-23 22:11:28
Rating: 5
Comment: Had a warranty part go bad. Amazing service to deal with the issue. Repair was done immediately at no cost to us!

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Name: J****** W***
Date: 2021-09-13 19:16:47
Rating: 5
Comment: This is my second time using Dykstra’s and I am happy to say they are very professional and do not try to take advantage of an old lady. Rates are reasonable, they have courteous employees, and finish repairs in a timely manner. Great company!

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Name: V****** M***************
Date: 2021-08-12 18:18:29
Rating: 5
Comment: Our car had a major issue just before we were to travel on vacation. Dykstras saved the day and got us on the road on time!

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Name: M****** M****
Date: 2021-08-08 21:37:54
Rating: 5
Comment: Ive been going to Dykstras auto since I started driving when they had one small shop in Hudsonville. They have always been professional and sincere in their services they provide and will continue to go there. I highly recommend!!

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Name: W* B
Date: 2021-07-29 17:53:43
Rating: 5
Comment: Diagnosis over phone was spot on with diagnosis after dropped off. Repair work completed when promised. Matt at front desk was very professional and friendly.

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Name: G**** W*******
Date: 2021-06-13 13:53:29
Rating: 5
Comment: We milked our Silver Beauty into the shop. She sputtered. She tanked. The easy fix we anticipated ended with a critical decision. Matt and the team laid out options. Committed to excellence in quality of service, they exceeded the extra mile in customer satisfaction. Thank you Matt and the rest of the Dykestra Auto crew!

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Name: G*** D*******
Date: 2021-05-27 04:18:53
Rating: 5
Comment: We have had a variety of repairs at Dykstra’s in Hudsonville. Everyone has been friendly, helpful and explained the necessary services. We’ve never felt pressured and their honesty and integrity has kept us coming back. I have recommended Dykstra’s to many friends and family.

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Name: K******* F*****
Date: 2021-05-26 23:49:31
Rating: 5
Comment: I called on a Tuesday and they got me in the next day. Very nice, courteous, explained what I needed so I could understand, fixed it very quickly and followed up to make sure I was satisfied with the job they did.Highly recommend!

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Name: M****** G***
Date: 2021-05-18 17:30:31
Rating: 5
Comment: Mike was very professional and listened to what I had to say before responding. Their prices are quite reasonable and they get things done when they say they will. I will continue to use Dykstra Auto for my vehicle needs.

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Name: J*** S
Date: 2021-04-23 19:37:57
Rating: 4
Comment: Two issues subtracted a star from a perfect 5 star rating. I Needed some work on my tires. The shop I used to rely on (Z-tire in Grand Haven) was bought out by Dykstra. I trusted Z-tire. I havent had any previous experience with Dykstra. I made the appointment with the Dykstra in Hudsonville and work was performed to resolve my issue without frivolous repairs or labor. I am satisfied with the results. The two issues are in the customer service area. First, I felt I had to specifically state I did not want extra services (ie... some free inspection) and I had to be clear about the limits of the work they had to do. Second, it felt like I was just another number to them. They were unsure of my issue (though I explained at the time I made the appointment) and overall feels like a big box store of auto maintenance... they get the job done, but with a very impersonal experience. I might return. Id recommend not letting them inspect your car for problems as it feels like a corporate business ploy to garner more business. They could also benefit from a guest services manager to help connect with their customers.

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Name: K****** V***** B***
Date: 2021-04-21 15:43:11
Rating: 5
Comment: They were super polite and helpful. And the price was very fair. We will use them again.

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Name: D**** E*******
Date: 2021-03-01 16:46:49
Rating: 5
Comment: Great service! I can always count on the staff at Dykstra’s to do a great job in a timely manner! I appreciate the convenience that they open at 7:30am and I was able to get my oil changed early and still make it to work on time.

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Name: B****** M*******
Date: 2021-02-25 16:20:05
Rating: 5
Comment: Derek was an extreme pleasure to work with from the first phone call to the moment I picked up my car. He was completely transparent through the whole process and I felt that my vehicle was in good hands with the Dykstra team. I never second guessed my decision for them to fix my car, especially with the large repair necessary it felt good to be sure. I had my car back to me very quickly and the service I received was second to none, the price was even a small amount less than originally quoted which was a BONUS. I will for sure be using them for any future service needed on any vehicle and will recommend to anyone looking for the same.

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Name: L*** K*****
Date: 2021-02-16 16:37:58
Rating: 5
Comment: Always prompt, polite, honest, and efficient! They never push services or items you don’t really need, and go above and beyond when needed.

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Name: J**** V********
Date: 2021-02-09 23:24:51
Rating: 5
Comment: The level of professionalism is great here. Good work, a detailed inspection report texted to me, followed by a phone call and doing just the work I agree to. So nice to have a loaner program too. Highly recommend.

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Name: S**** D*****
Date: 2021-02-03 23:55:39
Rating: 5
Comment: They have the best customer service and mechanic work. We bring our car here every time it needs work, and they are just amazing. Honest, quick, clean, helpful. Cant get any better

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Name: R**** S*****
Date: 2021-01-13 23:23:38
Rating: 5
Comment: BMW service much more affordable than the dealership. Great work, great prices. Prompt service. Im a return customer

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Name: B***** D*****
Date: 2020-12-21 18:39:15
Rating: 5
Comment: Dykstras is THE place to go for any type of auto repair/maintenance needs! I love the open communication that they have with their customers from the second a vehicle is dropped off to the time It is picked it back up. They have always delivered extremely quality and friendly service with all of our auto needs. I wont take my car anywhere else!

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Name: C*** G*******
Date: 2020-10-22 15:31:43
Rating: 5
Comment: Needed engine replacement and Dykstras presented the fastest and most competitive quote. They communicated with clarity, transparency, and professionalism. They offered a loaner vehicle and had us back on the road in a few short days. They also fixed heated seats and heater fan. I trust Dykstras.

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Name: N*** M******
Date: 2020-10-12 19:31:05
Rating: 5
Comment: Best $850 I wish I didnt need to spend. In all seriousness though, they are easy to work with and their automated system listing recommended repairs is pretty nifty. The individual I worked with didnt try to pressure me into any additional service, which I appreciate. Hopefully thats their policy across their staff.

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Name: A***** D***
Date: 2020-10-08 17:39:41
Rating: 5
Comment: Great service, had it in and out fast. Very thorough inspection with service, documented with pictures. Obviously costs more than doing it yourself but the service is worth the extra cost.

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Name: J**** H***
Date: 2020-10-06 14:22:25
Rating: 5
Comment: Dykstras Auto was very helpful. My wife and I took a vehicle there for a diagnostic before purchase. They had the vehicle in early and reviewed quickly. I received a text message with the thorough diagnostic results. Staff was friendly and professional.

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Name: A** A****
Date: 2020-07-30 00:55:02
Rating: 5
Comment: Thanks Dykstra’s! You did a great job on our truck. On time and under budget! It is running great. See you next time!

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Name: N*** P*****
Date: 2020-05-11 14:20:43
Rating: 5
Comment: They are always very professional and courteous. They level with me to let me know what needs to be fixed and what can wait. Friendly and trustworthy folks at Dykstras.

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Name: L**** A***
Date: 2020-05-04 17:49:50
Rating: 5
Comment: We are from Muskegon and came to Hudsonville to buy a van. Wanting to know what shape the vehicle was in, we called Dykstra’s to get an inspection. You fit us in with our time frame and very efficiently gave us honest results of your inspection. As a result we felt confident purchasing the van. If we lived closer to you we would definitely bring our business to you. Thank you, Linda

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Name: R*** P****
Date: 2020-03-25 01:31:05
Rating: 5
Comment: Great customer service. Nick Prince and the staff at Dykstra’s Auto care about their customers and the quality of their work.

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Name: D*** W******
Date: 2020-03-03 22:07:53
Rating: 5
Comment: Quality work, friendly service at a very fair price and they stand behind their work! kudos to the Dykstra team

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Name: D**** E*******
Date: 2020-02-07 03:54:56
Rating: 5
Comment: 5 star service!! Dykstras is the only place I will take our vehicles! They always do a great job and are really good about communicating.

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Name: L*** K*****
Date: 2020-01-14 17:33:24
Rating: 5
Comment: No matter which guy takes care of me and my car, I always feel well tended and respected. They don’t laugh when I call something an odd name! We have never been dissatisfied with their service.

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Name: D*** B***
Date: 2020-01-03 16:31:57
Rating: 5
Comment: Trustworthy, friendly, and fast. They take great care of their customers. Best customer service Ive ever had!

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Name: N*** B******
Date: 2019-12-31 19:25:23
Rating: 5
Comment: My last name is Brower & not Browser.I needed new back brakes and I dropped my car off and was called a couple hours later that it was completed.I picked it up and and the price was what I was told. Good price, good job,Thank you

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Name: C*** N*****
Date: 2019-12-04 11:24:34
Rating: 4
Comment: This is a great place that is fair price. They stand behind their work and do whatever they can to help.We have used them for years on all different cars. Great team. Just call ahead as they always have alot of people trying to get in.

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Name: J******* C*****
Date: 2019-11-25 16:39:02
Rating: 5
Comment: It was our first time using Dykstras Auto, and they did a great job! Everything was repaired quickly and it was very reasonably priced. They let us know too what needed to be fixed right away and what we could wait on for a bit. I would highly recommend them!

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Name: L**** N****
Date: 2019-11-18 23:07:40
Rating: 5
Comment: First time using Dykstras for service. Id lost trust in my car shop. Great first experience.

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Name: j*** d******
Date: 2019-11-18 15:56:00
Rating: 5
Comment: We appreciate the honesty and willingness to explain our repair needs from the Dykstra team. They stand behind their work and we do recommend them to our friends.

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Name: B***
Date: 2019-10-16 17:09:50
Rating: 5
Comment: Great communication through the whole process and were very prompt with service. No appointment and still had my sons car fixed the same day. Great shop that I can rely upon.

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Name: r*** l*********
Date: 2019-10-14 17:57:51
Rating: 4
Comment: First time visiting Dykstras. Brought our vehicle in because he had some trouble lights on. Ended up having a brake locked up. They wanted to replace the ABS module as well since it had a fault. I choose not do that part of the job feeling that the brake caused the fault. So far the repair has been what I expected.

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Name: S***** S*******
Date: 2019-09-21 13:36:55
Rating: 5
Comment: If I lived here I would totally be bringing my car to these guys regularly!! What a great staff!! Helpful and knowledgeable. And this might be the cleanest repair shop Ive ever visited!

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Name: C**** C*******
Date: 2019-09-19 14:25:58
Rating: 5
Comment: Have a Honda CR-V and had a knock at start up. They fit me in the next day and had me all fix with all routine maintenance by the end of the day. Friendly quick and reliable work done at good prices. If you need work done in Hudsonville Michigan this is the place to go.

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Name: L*** M*************
Date: 2019-09-13 23:32:08
Rating: 5
Comment: This shop is run like a family who cares about each other and their clients. I am so impressed. I would recommend taking your cars to any of the Dykstra locations. Honorable, quality people who work there from the top down.

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Name: A*** N****
Date: 2019-08-26 22:55:14
Rating: 5
Comment: They were so great and understanding! They broke it down for me what was wrong with my car. They gave me a loan car as well, and even though that one broke down, they sent me a tow and loaned me another car. Tow didn’t know I had my son so he had to call to let them know and they sent out someone else to come get us while the tow took the car. Love this place and plan to come back for my next car fix!

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Name: T**************
Date: 2019-08-05 14:33:06
Rating: 5
Comment: Very professional and honest staff. A much better experience than a big dealership. Dykstra’s is my go to for auto repair and maintenance.

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Name: J**** S****
Date: 2019-07-29 18:56:31
Rating: 5
Comment: Brought my husbands Audi here to have the brakes checked. Weve trusted Dykstras for years, and prefer them to the dealer whenever possible. They diagnosed the problem, were honest about what did and didnt need to be done, and performed the repairs in a reasonable amount of time. Excellent service!

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Name: J*** H*****
Date: 2019-07-01 14:24:42
Rating: 5
Comment: After some initial miscommunication about an estimate to fix some issue their GM was outstanding and rectified the issue. I then took my vehicle in a few days later to have a number of items fixed. The final total was actually $300 less than what I was quoted which was great. They did a fantastic job repairing my vehicle and it drives like its brand new. The staff was great as well.

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Name: R****** H*******
Date: 2019-05-13 14:25:44
Rating: 5
Comment: I have been going to Dykstras auto for many years and I always been happy with them. They are very honest and care about their customers safety.Recently I brought my Saturn Vue in for a estimate and they had told me that it was no longer drivable. They were very nice about it. They are very friendly and helpful.I will keep going to them.

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Name: B** M*******
Date: 2019-05-06 22:21:25
Rating: 5
Comment: These guys run a very good shop. Easy to schedule service online. They sent via text the overview of my vehicle with photos, and categorized what they found as right now, could wait, and AOK. Nice! Also photos of the Service Advisor and Technician. I had a muffler, plugs, and axle seal replaced and they did it all in one day. I got a loaner vehicle as well.

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Name: G**** C*********
Date: 2019-04-29 22:52:11
Rating: 5
Comment: Thank you for the great service again. I was able to get my car in the same week and the use of a loaner saves so much hassle. I will definitely be using your services again.

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Name: H***** E******
Date: 2019-03-13 14:33:41
Rating: 5
Comment: The service was excellent and it was great to know other issues that need to be looked at in the future. I will definitely do business with them in the future

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Name: J*** S******
Date: 2019-03-01 00:30:39
Rating: 5
Comment: Excellent service. Not the cheapest shop in town, but really the best service Ive ever seen from an auto repair shop. They seem to be trustworthy.

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Name: P***** S*******
Date: 2019-02-25 18:51:20
Rating: 5
Comment: They not only know what they are doing here, but these employees know customer service and are extremely nice. If you dont know anything about cars they dont make you sound dumb, they even offer a shuttle service to get back home! AND they mailed me a hand-written Christmas card thanking me for getting my car fixed at their place and it included a $10 gift card in it. If this local business doesnt scream good customer service, then I dont know what does. Everyone should go here!

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Name: N***** H********
Date: 2019-02-25 16:10:01
Rating: 5
Comment: Dykstras Auto Service is the best! They go beyond and above to take care of us. They are honest and do such quality work. We love being able to take our vehicles to a place we trust. Thanks guys!

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Name: J*** P******
Date: 2019-02-18 15:24:07
Rating: 5
Comment: Always fast and friendly service. Been coming here since they had the little shop located on Chicago Drive. Jim was just a young whipper snapper then!

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Name: C***** P*****
Date: 2019-02-11 16:27:23
Rating: 5
Comment: Great staff, easy to work with, and dependable. Would highly recommend Dykstras for all your auto repair needs

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Name: A***** V*****
Date: 2019-01-18 16:47:14
Rating: 5
Comment: I took my car to Dykstras for a 2nd opinion after another places quote seemed high -- and Im glad I did! They didnt come in a ton less than the first place but what I really appreciated was the honesty in what actually had to be fixed. The 1st place quoted an entire unit be replaced whereas Dykstras explained (in terms I could understand, not being a real handy gal when it comes to my car!) that only a part of the unit had to be replaced. My car is getting up there in age and if we had paid the price the 1st place quoted we would have put more into it than its probably worth, and Dykstras understands that. I will be taking my car here for future work.

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Name: A******** L* B**
Date: 2018-01-26 19:02:25
Rating: 5
Comment: Great place for car service! We’ve been bringing our cars here for a couple years now for service. They’re quick, honest, and affordable.

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Name: B**** W******
Date: 2017-12-10 15:49:08
Rating: 5
Comment: I would give this place six stars if I could. Absolutely amazing customer service, honesty, and integrity. They never do any service on your car without consulting you about it first. They noticed some damage on something that they had moved to do service. Since there was a chance it was their fault, they replaced it free of charge. I cannot recommend them highly enough

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Name: E*** W
Date: 2017-12-02 22:48:53
Rating: 5
Comment: Fantastic customer service! We recently started taking our cars here when they need a quick fix and feel they have been very honest and reasonable with us. Small family business feel with all the right technology- they sent my husband a text with a link with many different specs on my car, and about a week later we got a hand written card in the mail as a thank you. We will definitely make them our go-to!!

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Name: J* O*
Date: 2016-07-21 12:29:50
Rating: 5
Comment: Dykstras auto on Clyde Park is a great place to go that can be trusted. They do great work. Dave is caring and goes above and beyond to take care of his customers. Ive had them do so much work for me on numerous vehicles of mine including my boat motor and he never fails. Go to dave at Dykstras Auto. Youll never go anywhere else

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Name: W****** H*****
Date: 2016-02-12 02:41:58
Rating: 5
Comment: I was looking for an honest, competent repair shop close to home that would check out what I assumed was a bad brake on my Jeep. Glad I found this place.The good part: Mark got me right in at a convenient time. Living two miles away, I thought Id take advantage of their shuttle service, mentioned on the website. Instead Mark hooked me up with a loaner for the day.The great part: they called to let me know that in fact my brake pads and rotors intrinsically were in excellent shape. The problem was some rust deposits on the rotor from the wonderful Michigan winter. There was no safety issue and they recommended NOT replacing the rotor (although that would have solved the noise problem). They were honest in not upselling me on a repair that I didnt really need. Total charge ~$35The best part: In the process of investigating the problem, they fixed it. Noise is gone.Ive found my new repair shop.

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Name: � E***
Date: 2009-06-02 17:53:56
Rating: 5
Comment: My car broke down - in a neighborhood I was not familiar with - had no idea what the trouble was and no idea who to call. Im a single woman with zero car knowledge.A friend recommended Dykstra Auto. What a Godsend! They took SUCH good care of me and my vehicle. They were honest and got it fixed very quickly.I would recommend them to anyone.I will be a return customer for sure!