Dykstras Auto - Allendale

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Name: C**** G******
Date: 2024-02-01 15:13:00
Rating: 5
Comment: The guys are always super friendly, kind, and helpful! more than reasonable pricing, they even took care of my tow for me! i’ve had my car there twice now and will definitely be coming back for further issues. #welovejeff

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Name: D** Z***
Date: 2024-02-01 14:08:10
Rating: 5
Comment: Honest quotes and dependable service. Thanks for taking care of our car needs as our daughters attend GVSU.

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Name: M****** S****
Date: 2024-01-26 22:15:48
Rating: 5
Comment: Everyone has their own experiences at each place of business, and in my personal experience the guys at Dykstras have always been super kind, fast, and efficient. Last time I was in there they saved me over $50 from my first quote which was really cool of them to do. They’ve always taken care of me the first time around, but if I were to ever have an issue with their service i’m sure they’d fix any problem as soon as it arose.

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Name: G****** E****
Date: 2024-01-26 22:02:03
Rating: 5
Comment: Great work. Always helpful. Adel always gets me taken care of

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Name: J***** R*******
Date: 2024-01-25 14:33:46
Rating: 5
Comment: Jeff is amazing and took extra time out of his day after the shop was closed to make sure my car was done that same day at no extra cost !!

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Name: E*** R****
Date: 2024-01-24 22:17:51
Rating: 5
Comment: So happy with the service. Took my car to multiple garages and was told nothing was wrong when the car was burning through batteries. Took it to Dykstras and they solved the issue and explained what and happened and how they fixed it. After a year of trouble my car is running again perfectly! Thanks!!

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Name: B** N********
Date: 2024-01-20 14:15:00
Rating: 5
Comment: Very nice and genuine staff. They seem to be very nice people with a good community of people who trust them with their vehicles.

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Name: I**** M****
Date: 2024-01-19 16:27:33
Rating: 5
Comment: Got my tire leak fixed, and were able to get me in the next day. They were very fast and efficient! Highly recommend!!

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Name: B** B****
Date: 2024-01-18 14:10:12
Rating: 5
Comment: I am always very happy with my service at Dykstra’s Auto! Whether it is an oil change or another issue with my car, they do a great job!

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Name: N******* S******
Date: 2024-01-18 14:06:08
Rating: 5
Comment: Always a great place to go. Work is done fast, well, and the customer service is top notch. Definitely recommend!

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Name: D** M*******
Date: 2024-01-18 14:02:46
Rating: 5
Comment: Good honest mechanics...Definitely recommend 👍

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Name: A******** T*** V****
Date: 2024-01-04 14:09:11
Rating: 5
Comment: This team is great! They’ve taken care of our vehicles at various levels throughout the years. Always fair, always thorough! Appreciate having them in the Allendale community for sure!

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Name: M******* C*****
Date: 2023-12-28 16:00:19
Rating: 4
Comment: The customer service was excellent and my new tires they put on have been performing great.

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Name: J N****
Date: 2023-12-28 14:11:07
Rating: 5
Comment: While my daughter is 6 hours away at college she had car issues just prior to winter break and her drive home. Not knowing any repair places and taking a leap I called Dykstras since saw the shop off campus which appeared well maintained. Although I didnt mention the winter break issue. Dykstras and Jeff my contacted treated my daughter, the car, and me with the greatest service I could have asked for. I have never set foot on the property, only spoke to Jeff and over the next four years Ill be having all repairs for my daughter with at GVSU being done by Dykstra Auto Repair.Thank you Jeff and the Dykstra family.

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Name: B******* A*****
Date: 2023-12-22 03:26:41
Rating: 5
Comment: This was our first time going to Dykstra. We were recommended by a friend, and we will definitely be recommending to others! We called originally to have our rear differential replaced, which the wonderful staff was more than happy to accommodate. Upon further inspection we were made aware that we didn’t need the diff replaced at all! The honesty, along with the staff going above and beyond at every opportunity (not to mention being so kind and gracious when I called them 10 times) made our experience with a stressful situation, truly stress free. Thank you so much to everyone at Dykstra Auto!

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Name: D**** L***
Date: 2023-12-21 16:16:07
Rating: 5
Comment: Great Service and Great Communication! Will definitely be going back for all of my service needs.

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Name: E******** B****
Date: 2023-12-21 14:05:49
Rating: 5
Comment: They are awesome. Professional and very responsive.

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Name: C********** J B****
Date: 2023-12-14 19:38:17
Rating: 5
Comment: Well, lets say the previous visit was much better. I came back because of noise up front. Inspection said outter tie rod found out it was a motor mount.

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Name: D** K*****
Date: 2023-11-30 14:57:47
Rating: 5
Comment: Very friendly and helpful!Worked me in for a tire that needed repair.

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Name: B****** M*********
Date: 2023-11-29 13:46:33
Rating: 5
Comment: All of the staff members were very friendly and talked me through what needed to be done! Even though they were unable to fix my tire, due to its condition, they gave me a reliable resource to get what needed to be done.

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Name: C**** L****
Date: 2023-11-23 00:31:26
Rating: 5
Comment: Really happy with the service from Dykstra’s, highly recommend. They communicated with us well and took care of the car well-David Laird

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Name: K** 3*
Date: 2023-11-09 00:09:53
Rating: 5
Comment: This shop definitely cares about there customers! I had two flat tires and had to have it towed to their shop, they said the would try to fit it in that same day. Even though they werent able to, they stayed late to get my tires fixed so that I could get my son in law to an extremely important interview the next morning! These guys definitely go above and beyond to take care of there customers! I will be doing all my business with them from now on!! Customer service is still important in this shop!!

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Name: S**** W***
Date: 2023-11-08 23:03:36
Rating: 5
Comment: Positive: Very! 100 Percent of my interactions with Dykstras have been positive! This week they took the time to reset an oil change reminder (without charging me), and took the time on very short notice to repair a flat tire!I especially appreciate their former manager, Travis as well as the new manager, Jeff and a service member, Adel (sp) for all their support!

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Name: S**** B*******
Date: 2023-11-02 15:54:59
Rating: 5
Comment: Always great service!

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Name: s***** m*****
Date: 2023-11-02 13:39:40
Rating: 5
Comment: Fantastic service.

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Name: M** G
Date: 2023-10-26 13:07:59
Rating: 5
Comment: Sorry you had to work on my ford.....I didnt even want the ford to begin with 😂 was living up to the fix or repair daily name for like a week. Anyways it took a time or 2 to get it right but these mechanics handled the situation very well. Thanks guys.

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Name: S**** B*************
Date: 2023-10-26 13:07:40
Rating: 5
Comment: Once again Dykstras came through to help my GVSU student. Its great to know there are still reputable businesses that offer quality service, reasonable prices & piece of mind for parents when their students are away from home. Thank you Adell & staff at Dykstras by GVSU.

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Name: W***** J***** C*****
Date: 2023-10-15 18:25:17
Rating: 5
Comment: Fast, friendly & awesome work! Always going back!

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Name: E**** A*****
Date: 2023-10-12 21:14:51
Rating: 5
Comment: I went in for an oil change after being fleeced of 80 dollars from the dealership. Not only was Dykstra’s more cost effective, but they finished the job quicker than the dealership did. Not to mention my car runs like a champ now. I’m not sure what the gentleman’s name was at the front desk, but he was a fantastic help and great to talk to. Will definitely be going back in the future.

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Name: Q**** W****
Date: 2023-09-29 15:05:28
Rating: 5
Comment: Great service. They were down to earth and super nice. Fixed me up on time and got me back on the road with no issues. Highly recommend.

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Name: J**** M****
Date: 2023-09-28 21:57:18
Rating: 5
Comment: Incredible staff with great and quick service. Any future problems and we will be back!

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Name: j*** j******
Date: 2023-09-28 00:21:54
Rating: 5
Comment: Two Daughters far from home at grand Valley State University. Both with 10 year old cars. Dykstra has helped us with several auto repairs over the past four years. They are literally located immediately across from the main entrance to the University. The college kids can limp their vehicles over there and trust that they’ll be fixed, right. Good service good prices. They’ve never taken advantage, but rather have coordinated coupons and special offers to keep the prices down for the kids.

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Name: K**** R***
Date: 2023-09-27 19:28:32
Rating: 5
Comment: Hand down best experience and was done quick. The two guys up front, adel and jeff were phenomenal at explaining what my car needed done and it speaks alot for itself

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Name: K*** t****
Date: 2023-09-13 19:47:20
Rating: 5
Comment: Very nice people who took the time out of their day to help me fix my flat tire without any charge. Definitely recommend going here!!

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Name: W**** N******
Date: 2023-09-08 22:21:31
Rating: 5
Comment: Great work , fast on getting the work done and getting my vehicle back

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Name: H*** S******
Date: 2023-09-08 18:43:48
Rating: 5
Comment: Dykstras fixed my daughters car after it broke down the first week of school. They were super helpful and shopped around for the parts so that I was getting the best deal. Can’t thank Jeff and his Team enough!!

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Name: T******* R*****
Date: 2023-09-07 19:23:46
Rating: 5
Comment: Always great service!

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Name: A*** C*******
Date: 2023-09-06 22:44:57
Rating: 5
Comment: People were courteous and expedient. I really appreciate the fact that they only charged for what was needed, rather than try to impose extra unnecessary repairs as is unfortunately the case at many auto mechanics in Grand Rapids.I will definitely use Dykstra’s services again in the future.

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Name: D** M******* J**
Date: 2023-09-01 11:10:30
Rating: 5
Comment: As always great work by them. Will go nowhere else. I have two kids in college there and I’m 5 hours away, so it’s nice having a great Auto mechanic’s shop that I can trust

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Name: A****** P******
Date: 2023-08-29 23:37:28
Rating: 5
Comment: Honest with what needs to be fixed and reasonably priced. Got my vehicle in quickly. What more could you ask for in a mechanic

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Name: A***** T*******
Date: 2023-08-29 18:30:04
Rating: 5
Comment: They were able to get my car in fast and at a lower price than all the other places I tried calling!

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Name: E***** K*****
Date: 2023-08-27 17:25:27
Rating: 5
Comment: This was my first visit at Dykstra Auto as I moved into the area. Prompt, courteous, and completed the work timely. They have gained my business! Continued business going well!

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Name: J*** A**
Date: 2023-08-18 19:47:32
Rating: 5
Comment: Friendly and very helpful which is wonderful to have when your daughters car needs some work done while they are 2 1/2 hours away at College.

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Name: N**** S********
Date: 2023-08-14 23:47:13
Rating: 5
Comment: Quick easy turnaround, they do nice work.

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Name: D***** C*****
Date: 2023-08-14 19:11:51
Rating: 5
Comment: They were able to fit me in for a nail in my tire right away! Fast, friendly, & informative.

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Name: K*** H*******
Date: 2023-08-14 18:31:20
Rating: 5
Comment: Great service and pricing. They were able to get me in the next day.

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Name: V** D*****
Date: 2023-08-04 14:02:58
Rating: 5
Comment: Dykstra’s was great, they sent me videos of the issues they found with my car and did everything for me really quickly. My car feels great and I will definitely be going back!

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Name: G*** D*****
Date: 2023-07-31 18:28:39
Rating: 5
Comment: Fantastic work as always. I’ve been taking my vehicles here for probably close to 8 years. They’ve always been honest about what repairs need to be done and what can wait awhile, which I respect more than I can express.Also great people working here, always very friendly and understanding!Thanks Guys!

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Name: J*** L*******
Date: 2023-07-25 18:53:45
Rating: 5
Comment: Good service, thank you Jillian and Ethan.

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Name: S**** R***
Date: 2023-07-25 00:18:49
Rating: 5
Comment: My car was not cooling so I took it in and they put the special dye in and recharged air conditioning. It has been over a month and I just went in to see if my A/C is in fact leaking but they couldnt find a leak. It must be very small. Ethan was very professional answering the busy phones and was very helpful explaining what was going on with the A/C. Avery was my technician and he was very fast and courteous when bringing my car back! We have been going to Dykstras here Allendale for over 20 years and will continue.

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Name: S****** W*** I*
Date: 2023-07-17 19:11:37
Rating: 5
Comment: These guys have helped my with multiple little and big things on a car i recently. I have no complaints and highly recommend for service

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Name: S***** C*****
Date: 2023-07-05 14:23:30
Rating: 5
Comment: Experienced technicians. Assistance in making wise decisions about my vehicle. Appointment time is always honored.

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Name: B*** T*******
Date: 2023-07-03 20:57:17
Rating: 5
Comment: While heading out on a trip, I needed my tire fixed. Their crew had me in and out in less than 40 minutes. The job was done well and at a very reasonable price. Should I ever need more work done on my car, I will return. Im very glad to have located Dykstra Auto! They run a quality business.

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Name: H**** B******
Date: 2023-07-01 00:13:33
Rating: 5
Comment: I had to work last minute and they were great at letting me get my car in early! And I had to work until after they closed and they made sure that my car was locked, key hidden, and in a secure location for me to pick up later! When I was shopping for new tires they were very helpful with finding me something I could both afford and last a long time (and be safe during Michigan winters). Great service, great price! Will be returning and recommending to family/friends!

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Name: A****** S*******
Date: 2023-06-27 18:32:23
Rating: 5
Comment: Staff is very friendly! They got my car in quickly and checked it out, they gave me great instructions and guidance. Since it was not a major issue and didn’t need any fixes they didn’t charge me but offered for me to come in if anything more changes. Highly recommend!

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Name: A***** M* V********
Date: 2023-06-21 22:42:07
Rating: 4
Comment: So I had to visit this location twice. the first time, it was short and quick but they couldnt finish the job so I had to come back 2 weeks later. i dropped my car off at 730am and they repaired it without my permission 5 hours later after I asked for them to call me with the diagnosis first. back story: we already replaced the part they replaced TWO DAYS PRIOR in under 30 minutes and just needed the code cleared for the check engine light.it is what it is. I had a talk with the staff and they did their best to correct it for the future.

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Name: E******** S*** (****
Date: 2023-06-21 16:32:01
Rating: 5
Comment: Super friendly and in a timely manner

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Name: P***** B*********
Date: 2023-06-07 18:41:26
Rating: 5
Comment: Were very helpful and found everything I needed and the staff was super friendly

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Name: t**** w****
Date: 2023-06-07 18:18:42
Rating: 5
Comment: Fantastic shop, humble and on point, very helpful as well!

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Name: k**********
Date: 2023-06-07 16:37:09
Rating: 5
Comment: Great service and wonderful to work with

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Name: S**** M****
Date: 2023-06-06 16:48:54
Rating: 5
Comment: Got oil change, able to get me in

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Name: g**********
Date: 2023-06-05 14:29:38
Rating: 5
Comment: Got me in the same day I called!

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Name: B***** C*****
Date: 2023-05-31 22:15:57
Rating: 5
Comment: The best price around for the repair (flex pipe). I called several places around West MI (Muskegon, Grand Haven, Holland) and their price was anywhere from $26 - $125 less than other auto repair shops. Excellent customer service as well! Thank you, Dykstra’s Auto - Allendale!

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Name: J***** U********
Date: 2023-05-30 20:44:23
Rating: 5
Comment: Worked through challenging issue with getting AC repaired. It took three tries to figure out the leak, but they worked with me on the labor to keep the cost down. Appreciate businesses that understand the customer and work well with you. AC works great now.

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Name: B****** W****
Date: 2023-05-29 17:29:09
Rating: 5
Comment: I completely forgot to leave them a review! As a young woman who often feels inferior in male dominated fields I was very thorough and hesitant when I needed to find a new mechanic. I read their reviews and knew Id at least give them a chance once. They picked up the phone before it could ring more than 3 times every time I called to ask questions. They made me a part of the process through it all. They offered explanations that made sense to me, gave me more than my fair share of space to ask questions and they never made me feel inferior. This was all before they even fixed my car. I got in, they made the process so simple, and I was out, they even contacted me a few days later to make sure everything was to my liking and to give me more opportunities to ask questions. They made me feel like I was more than just a customer, it is few and far between that a company makes you feel like family but at Dykstras thats exactly what it felt like. I will not take my car anywhere else but here. The employees were beyond amazing. Thank you!

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Name: B** D***********
Date: 2023-05-29 10:12:03
Rating: 5
Comment: Needed tires and front end alignment on my Sprinter van and they were one of the only places that could do it. Great experience and the job was done well.

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Name: C**** W******
Date: 2023-05-11 21:25:35
Rating: 5
Comment: I have been going to this establish for over 5 years because it’s the first time I feel like I can trust the shop to tell me exactly what I need to do with my vehicles. I’ll be a customer for life!

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Name: S****** V********
Date: 2023-04-26 20:27:05
Rating: 5
Comment: Great experience and fairly diagnosed issue I was having. Didn’t try to sell other services I asked them to check on. Very quick, efficient, thorough, and communicated through every step! Great team and will go there again!

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Name: S**** G*******
Date: 2023-04-25 20:20:34
Rating: 5
Comment: Great service and the employees are very nice. Also they explain in detail everything you don’t know. We will be coming here from now on.

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Name: J***** S******
Date: 2023-04-18 21:26:07
Rating: 5
Comment: Wonderful place , great staff and got the job done quickly and efficiently

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Name: P******* B*****
Date: 2023-04-18 19:18:05
Rating: 5
Comment: I had my headlights replaced. Great service! They were able to fit me in without an appointment, which was very helpful for me. They were speedy, polite and skilled.

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Name: D***** C
Date: 2023-04-18 15:34:32
Rating: 5
Comment: They were quick and friendly and got some real prices

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Name: K**** P******
Date: 2023-04-11 17:18:01
Rating: 5
Comment: They were very thorough with my van. They we honest about the issues regarding my transmission (pan seal and transmission flush) and never tried to sell me a service/product that I did not need at the time. I appreciate honest mechanics, and they were exactly that.

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Name: C*** H*******
Date: 2023-03-30 19:38:34
Rating: 5
Comment: Used them off and on for 20+ years , always good honest communication and service

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Name: J*** N*****
Date: 2023-03-24 21:14:22
Rating: 5
Comment: Wouldn’t trust my car with anyone else! Ethan & the rest of the guys at Dykstra are top notch. I came in with a tire problem & was out within 30 minutes. Great work, good people & honest prices.

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Name: K***** K****
Date: 2023-03-23 19:31:53
Rating: 5
Comment: This place is ELITE in customer service and how quickly it takes them to get ur car done! Would recommend to anyone who likes their cars fixed quickly with a smile!!!!

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Name: b***** h***
Date: 2023-03-22 19:38:48
Rating: 5
Comment: L would say you guys do sensationaljob. l appreciate the heads/upkeeping me informed.l will recommend anyone who islooking for business with your company.

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Name: B*** C*******
Date: 2023-03-16 19:07:39
Rating: 5
Comment: We use Dykstras for whatever we need fixing with the car. They are our trusted go to mechanic.

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Name: D**** J*******
Date: 2023-03-07 18:28:20
Rating: 5
Comment: Have been here plenty of times, the staff have always been friendly and helped me in a few pinches. Would highly recommend.

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Name: J*** M*******
Date: 2023-03-05 19:07:02
Rating: 5
Comment: My family and I have been taking our vehicles here for over 40 years and still satisfied with the service and professionalism.

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Name: A***** D*****
Date: 2023-03-01 14:03:34
Rating: 5
Comment: They were amazing. My car wasn’t starting randomly, and I took it to a few different places and no one knew what to do with it. I took it here and they were so friendly and accommodating to my busy schedule. I had a call the next day that they knew what was wrong and they got it fixed by the next day. Paying over the phone was quick and easy and they really relived a lot of my stress! I would absolutely come here again.

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Name: E**** P***
Date: 2023-02-27 15:41:30
Rating: 5
Comment: Was very fast and communicated well. very nice people.

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Name: N******* M******
Date: 2023-02-24 19:06:22
Rating: 5
Comment: They do great work and stand behind it. Very trustworthy.

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Name: A**** R****
Date: 2023-02-13 19:21:41
Rating: 5
Comment: Plugged a tire and put it back on the car for me. Friendly staff, great prices, and repair was done very quickly. Highly recommend!

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Name: E** A****
Date: 2023-02-10 19:52:11
Rating: 5
Comment: Tyler took me in in-between appointments to patch my tire and really saved the day! Great, friendly staff that eased my worries, I would visit again.

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Name: R******* D****
Date: 2023-02-02 21:36:29
Rating: 5
Comment: Dropped car off with after hour drop off service. Was notified in a timely manner of repairs needed now and in the future. Very pleasant and helpful service would definitely go back

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Name: G*** M******
Date: 2023-02-01 16:34:32
Rating: 5
Comment: Excellent customer service. I appreciate the inspection report they send. Most places would just do the repair and not check other things. Thank you so much!!! Highly recommend!

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Name: M* M*** B*****
Date: 2023-01-25 23:53:42
Rating: 5
Comment: Always great service, price is fair, and they are very quick with their work. Always satisfied and happy with our repairs.

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Name: K**** D***
Date: 2022-12-31 17:01:17
Rating: 5
Comment: Great customer service. Have been happy with their services for years

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Name: R*** H****
Date: 2022-12-18 21:26:45
Rating: 5
Comment: Quick to get my vehicle in. Installed 2 tires, balanced and oil change. Did an excellent job with great communication and great price! Will definitely be using them from now on!!

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Name: S***** E***
Date: 2022-12-13 20:06:14
Rating: 5
Comment: They are quick, nice, and the cheapest oil change I ever had.

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Name: K*** S******
Date: 2022-12-07 22:26:06
Rating: 5
Comment: I have no idea if this is the correct auto shop, but I was stuck on the side of the road with low tire pressure and an employee who I think said he worked with this shop went to get me a tire air pump. If this is the correct shop - thank you !!

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Name: J*** S*******
Date: 2022-12-02 20:39:20
Rating: 5
Comment: Came in with a bit of an odd request towards the end of the workday on a Friday. Tyler was very friendly and helpful. Would recommend for someone looking for some solid workers to take care of your car.

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Name: E***** G********
Date: 2022-11-27 19:26:49
Rating: 5
Comment: They fixed my tire extremely fast

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Name: C***** J****
Date: 2022-11-18 16:14:22
Rating: 5
Comment: This place is AMAZING!!!! GREAT prices and even better staff and service. Dont find repair shops like this one anymore. I HIGHLY recommend Dykstas Auto...

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Name: Z*** N*****
Date: 2022-11-17 21:23:05
Rating: 5
Comment: My brakes were done quickly and efficiently and the service was great.

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Name: C**** D******
Date: 2022-11-17 13:55:12
Rating: 5
Comment: Remount 2 leaking tires, no problems

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Name: J*** C**
Date: 2022-11-15 23:46:03
Rating: 5
Comment: 100% would go here again! Called them last minute and they were able to work on my car me between all of their other appointments.Travis is incredibly helpful! He was also very patient in answering all of my questions. Antonio (mechanic) you’re awesome!

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Name: T***** S******
Date: 2022-11-14 01:31:55
Rating: 5
Comment: My son is a GVSU student, and we are two hours away. All of his warning lights came on, and we had no idea where to turn.Once the car was able to get in, it was quickly fixed, and for a reasonable price. Communication was great- everyone my son and I spoke with were very friendly and helpful.I hope his car doesn’t need repairs again soon. But if they do, we will definitely return.

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Name: J*** D******
Date: 2022-11-09 16:14:03
Rating: 5
Comment: Very friendly people that got right down to business and did great work on my vehicle in great time at a better price. Truly favorite spot in allendale

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Name: D**** V******
Date: 2022-11-01 19:22:29
Rating: 5
Comment: Good work. Good people. Good prices.

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Name: M*** G*******
Date: 2022-10-31 18:44:53
Rating: 5
Comment: Happy with the service, and how fast they got me back on the road with new tires!

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Name: M*** C J****
Date: 2022-10-27 20:31:05
Rating: 5
Comment: I drive a long way as this business was recommended by a relative. Wow. Its worth my effort. Quick efficient service & my car has NEVER ran so quiet & well.Trustworthy, which is rare today.

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Name: M*** D*******
Date: 2022-10-24 18:35:23
Rating: 5
Comment: Travis and the crew did a fantastic job with my exhaust. I was very happy to get it back sounding the way it should. Thanks again guys!

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Name: E**** E***
Date: 2022-10-24 11:22:20
Rating: 5
Comment: Great shop. Really honest crew who don’t push a lot on you. They ask the key questions they need, but don’t pressure you one way or another. Did quality work and communicate effectively throughout the process.

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Name: S******* M*******
Date: 2022-10-21 14:48:28
Rating: 5
Comment: Best car place I’ve been to. Everyone was very kind especially Tyler at the desk. They got my spare tire replaced very quickly! I could not recommend this place more.

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Name: R***** A****
Date: 2022-10-13 17:05:15
Rating: 5
Comment: Great experience. They didnt charge for the initial diagnosis and did a great job repairing my brakes. Ill definitely be bringing my truck back here.

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Name: C**** T*******
Date: 2022-10-13 02:07:58
Rating: 5
Comment: Great Service. Highly recommended!!

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Name: R***** B*****
Date: 2022-10-03 18:36:49
Rating: 5
Comment: I wrote my whole experience up and was ready to submit it and the software dumped me! Dykstra Auto did fine!! Very satisfied but not with the survey software!!

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Name: J*** V**********
Date: 2022-09-30 12:08:10
Rating: 5
Comment: Friendly and knowledgeable staff. Most importantly they get it done right the first time.

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Name: N*** H****
Date: 2022-09-21 17:04:41
Rating: 4
Comment: People are nice, service is great, also would warn you about potential problems with your vehicle and suggest the proper repair. Very good!

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Name: B** W******
Date: 2022-09-20 15:57:30
Rating: 5
Comment: Did a great job. Would highly recommend them.

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Name: C**** G*****
Date: 2022-09-13 19:27:27
Rating: 5
Comment: Very friendly and knowledgeable! Will definitely continue to use this shop. All of the staff are excellent to work with, very patient and take the time to listen and answer any questions and or address any concerns.

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Name: A***** O********
Date: 2022-08-23 23:09:23
Rating: 5
Comment: Went over to them to change my trans oil. Very fast and cheap.

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Name: S****** D****
Date: 2022-08-11 20:35:31
Rating: 5
Comment: I recently took my car in for an electronic problem. They knew exactly what it was and replaced a part for a very reasonable price! I highly recommend them!

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Name: R****** B**********
Date: 2022-08-11 17:53:34
Rating: 5
Comment: We had both of our vehicles in to Dykstras for oil changes in the last week. What a great experience! The guys were very friendly, the price was reasonable and we arrived at the appointment time and were brought right in!! They have earned our business.

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Name: R***** S****
Date: 2022-08-09 18:25:49
Rating: 5
Comment: These guys are honest,trustworthy, and knowledgeable. The main things you need in an automotive repair shop

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Name: D** O******
Date: 2022-08-08 19:53:47
Rating: 4
Comment: This has been a warranty job I had had a radiator replaced and the new one was leaking I can say I was very happy that got me in as soon as they could so I know that they stand behind their word and I highly recommend them

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Name: P***** M*****
Date: 2022-08-08 09:42:46
Rating: 5
Comment: We had problems with the radiator house and thermostat. We were very pleased. Very satisfied with friendly service. It was completed when it was supposed to be done. Highly recommend Dystrass

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Name: S***** M*******
Date: 2022-08-05 13:40:56
Rating: 5
Comment: The guys here are awesome! Fiancé car started to over heat so we took it in thinking the water pump was bad. Turns out there is a crack in the block. Travis and his team have been nothing but great and communication has been awesome! Thank you guys for being honest and amazing.

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Name: C**** D******
Date: 2022-07-28 02:06:14
Rating: 5
Comment: We brought it to them because we thought that we had a wheel bearing going out and nobody else can figure it out and we took it to them and it was the wheel bearing and they fix it now the cars riding just great thanks guys.

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Name: j*** a*******
Date: 2022-07-24 21:09:00
Rating: 5
Comment: Great! Fixed initial issue I had with leaking breaks. Then 2 weeks later my brakes lost pressure but when I took the car back to the shop the parts were 100% covered on warranty. 0$ bill for the second visit. Good honest car repair shop that respects there customers.

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Name: S**** A*****
Date: 2022-07-02 18:28:16
Rating: 5
Comment: Love this place! They always give me a good idea of whats wrong with my car, and fix it well.

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Name: K**** P******
Date: 2022-06-30 16:53:22
Rating: 5
Comment: Very professional and friendly service without ‘shock & awe’ approach. Matter of fact analysis and options presented in quick order. Thank you for the service and engine fix. No more oil leak!

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Name: C********** J****
Date: 2022-06-28 23:37:39
Rating: 5
Comment: Stopped in and needed help with a tire change and they put me next in line and helped me out. Awesome team there. Very friendly and quick with excellent service.

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Name: J*** H**********
Date: 2022-06-21 13:40:21
Rating: 5
Comment: This is an extraordinary business that projects that they want you to feel confident in your transportation whatever the make or model. They treat my 220000 mile 2005 Toyota minivan as though it was a Ferrari. Whatever the cost of repairs they carefully help you understand what repairs are critical and what can be put off. They are as good on major steering engine and transmission work as they are taking time to fix those annoying problems that make you hate an old car. Friendly, reliable, transparent, convenient, first name basis attitude, these folks are the BEST!

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Name: K******* V*******
Date: 2022-06-19 18:42:32
Rating: 5
Comment: They did a great job and we were very satisfied with our experience will be returning again 😊

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Name: C**** B*****
Date: 2022-06-15 20:20:50
Rating: 5
Comment: I was very happy with how fast my vehicle was taken care of as well as the price I was charged.

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Name: N******
Date: 2022-05-23 19:59:49
Rating: 5
Comment: They will pick you up from you home if you dont have a ride.

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Name: R****** M*****
Date: 2022-05-06 18:56:23
Rating: 5
Comment: This shop is located just outside of GVSU. If youre a parent of a GVSU student and you are hours away and unable to assist your child with any car issues. I highly recommend this shop. Professional, courteous and honest.

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Name: J** R*****
Date: 2022-04-20 19:43:40
Rating: 5
Comment: Use them for the first time to diagnose and repair and exhaust leak. They did pretty quick service, explained exactly what was needed, had the car ready exactly when they said they would. It was a good experience.

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Name: J**** M******
Date: 2022-04-12 00:48:11
Rating: 4
Comment: Had two tire repairs in one week. They made time to get it done on the spot.

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Name: M* R*
Date: 2022-04-10 18:53:23
Rating: 5
Comment: 😎. Excellent work as always, same great service as when it was Hansen and Dyke. Many of the same great faces around the shop too!

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Name: J****** M****
Date: 2022-03-31 22:49:16
Rating: 5
Comment: Very good people here and they do great work. Very informative when it come to the work that needs to be done. They tell you what is wrong with your car honestly and efficiently. Their hourly labor rate is a little on the higher end but it is 100 percent worth it for the quality of work they do. I take both of my cars to them and they know me by name. That’s just the type of customer service you can expect from these fellas. They also offer deals if you sign up for their email alerts. there was a review on here that said they overcharged for parts, I would disagree and say that they offer quality parts and services and also do need to make a profit to be able to continue to offer such a high quality work. If you want dirt cheap work done that isn’t quality then take your car to a muffler man.

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Name: A**** H***
Date: 2022-03-30 19:22:18
Rating: 5
Comment: I will always recommend Dykstra to anyone I know, they’re always thorough yet still work as quickly as possible. They are always very nice and willing to work with you - they’re a great service and I trust them wholeheartedly.

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Name: M*** M******
Date: 2022-03-16 16:34:57
Rating: 5
Comment: Daughter is away at school and her car would not start. Got the car over to Dykstra Auto and they diagnosed the starter was the problem. They also looked the car over for anything else they might have seen that needed attention. Top notch and would use again.

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Name: W***** A********
Date: 2022-03-07 19:44:18
Rating: 5
Comment: First time going here and they were super professional, got my car in and out within a few hours and with a decent price. Only good things to say about this place.

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Name: T** G*********
Date: 2022-03-02 21:44:32
Rating: 5
Comment: Great customer service. Helped my daughter out in a pinch and was able to work with the insurance company to agree on a price.

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Name: K****** Z***
Date: 2022-02-28 20:08:01
Rating: 5
Comment: Did not try to push unnecessary repairs, honest and quality job, thanks

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Name: B**** W
Date: 2022-02-28 19:36:16
Rating: 5
Comment: Great people! They are normally booked out but I understand why. They fixed my tire in the time they said they would and explained to me what was wrong. Price overall was cheap to me and I will go back in the future!

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Name: N****
Date: 2022-02-26 22:25:03
Rating: 5
Comment: When my sons vehicle died on campus at GVSU, Dykstra Auto was able to provide fast service and get his car running again.

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Name: L**** B******
Date: 2022-02-22 17:17:31
Rating: 5
Comment: My son is a Gvsu student and was having car trouble‘s. We are 200 miles away and wasn’t sure what to do. Called a few families from the Grand Rapids Allendale area and they referred us to the shop. The car wouldn’t run and it was over the weekend they took us right in on Monday morning got us fixed and by Tuesday the car was running and my son was able to get to class and to hockey practice. With three children going to GV with our cars it is comforting to know there’s somebody I can trust to get the cars Repaired without having to try to bring them home.

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Name: S**** B*******
Date: 2022-02-21 15:28:20
Rating: 5
Comment: My truck would not start, had it towed to Dykstras Auto on such short notice. The next day they diagnosed and worked on it, replacing the starter. The service advisor thoroughly explained what the technician did to my truck, as well as advised me of upcoming maintenance needed to be done to the truck, as well as quotes for each service. Thoroughly great work, and amazing communication, would highly recommend!!

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Name: e*** b*****
Date: 2022-02-14 19:43:53
Rating: 5
Comment: The people at Dykstra’s were kind, friendly, and quick.They were able to repair my daughters car quickly. Convenient location for all the GVSU students and staff.

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Name: T****** D**
Date: 2022-02-13 22:54:20
Rating: 5
Comment: My daughter is a GVSU student and her car stalled several times. I had it towed there. They got to it quicker than they originally stated and the repairs were done quickly and fairly with unnecessary work being quoted. Will happily have my daughter use them again.

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Name: S** S*********
Date: 2022-01-24 20:24:46
Rating: 5
Comment: Completely satisfied with the service they have performed on both of my vehicles. From oil changes, maintenance and making sure my vehicles are in top running condition. Also, Brad my mechanic is very pleasant and knowledgeable. Prices are fair, service is excellent. Highly recommended.....

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Name: M****** D*****
Date: 2022-01-20 18:30:37
Rating: 5
Comment: Recently took my minivan to Dykstras Auto. They gave me an honest assessment of what repairs were necessary and even went the extra mile ,when the decision was made to donate the vehicle to charity, by helping us with the whole process. Cant say enough good things about Travis and everyone at Dykstras Auto

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Name: S***** E********** J**
Date: 2021-12-20 23:12:15
Rating: 5
Comment: VERY professional and GREAT service! I recommend!

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Name: K*** K******
Date: 2021-09-10 15:17:23
Rating: 5
Comment: These guys are great very professional.

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Name: E**** T*******
Date: 2021-08-25 17:40:04
Rating: 5
Comment: The workers were all nice and the work got done quickly.

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Name: J** F*****
Date: 2021-03-19 19:57:13
Rating: 5
Comment: These guys are great to do business with. If you want trustworthiness, fast service, and fair prices look no further. They will have my business for many years to come.

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Name: P*** J*****
Date: 2021-03-12 02:54:56
Rating: 5
Comment: Helpful accommodating and seem priced to serve I will be back

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Name: P****** R********
Date: 2021-02-12 21:26:09
Rating: 5
Comment: These guys are great! Every time I bring my vehicles in, they are quick and very professional. Multiple updates from them was a huge plus too.

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Name: R***** L******
Date: 2021-01-27 20:39:56
Rating: 5
Comment: I have now used their services 3 different times. Completely thorough but also honest. Prices are more than fair. No upselling. Just fast, efficient, and again - honest work completed on time. Thank you Team Hansen-Dyke!

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Name: C****
Date: 2021-01-24 18:49:37
Rating: 5
Comment: Derek is the best. Will treat your college kids like family.

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Name: M** R*****
Date: 2021-01-07 00:32:04
Rating: 5
Comment: Always super friendly and get the job done perfectly every time! They are not pushy or shady like the mainstream auto shops

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Name: M****** G********
Date: 2020-09-22 21:32:02
Rating: 5
Comment: Ive been taking my cars to Hansen-Dyke in Allendale for over 34 years. Honest and the best mechanics. Highly recommend.

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Name: T*** Y****
Date: 2020-02-21 22:36:42
Rating: 5
Comment: I ❤ this place!! Travis is always very helpful and the mechanics do great work to keep me n my families cars going on the road! Thank you for such wonderful customer service ⭐⭐⭐⭐⭐

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Name: A*** S****
Date: 2019-10-09 21:44:52
Rating: 5
Comment: After my boyfriend had a bad experience with another mechanic, I wanted to leave a good review for Hansen Dyke, our usual mechanic because this experience made me appreciate this shop so much more. The guys here are so honest with very reasonable prices and quick turnaround times. Hansen Dyke is always my first recommendation for a mechanic

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Name: M*** J*****
Date: 2019-08-28 16:53:25
Rating: 5
Comment: Quality service and a nice price for GV employees

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Name: E**** V** D* B***
Date: 2019-06-06 12:52:08
Rating: 5
Comment: Great service and friendly. Vehicle was done sooner than expected even!

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Name: j*** b****
Date: 2019-03-08 17:41:06
Rating: 5
Comment: Bought a set of wheels and tires here . Very impressed with them , good prices , good service. Professional, old school nice guys.

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Name: T*** H*******
Date: 2018-09-08 22:26:27
Rating: 5
Comment: Fair and honest people. Highly recommend this place for automobile services.

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Name: M****** H******
Date: 2018-09-06 20:48:30
Rating: 5
Comment: While on a short trip into the area, my Alternator went out. These guys got me back on the road quickly and for good price. They guy originally told me it would be several days before they could get to my car, but once I explained i was only in town for a couple of days they got me fixed right way.

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Name: G***** L*********
Date: 2018-04-13 14:41:18
Rating: 5
Comment: Recents issues with battery draining were diagnosed very quickly. Very reasonable and honest!

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Name: M****** H******
Date: 2018-04-09 15:55:17
Rating: 5
Comment: I always take my cars here for everything. They do good work, they are honest, professional, and they stand behind their work. The one time there was a problem, they made it right immediately with no fuss. Great shop.

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Name: K*** D**
Date: 2018-02-05 10:08:21
Rating: 5
Comment: Great service! The guys are always honest about what is really going on with your vehicle. I take my car here even though I live in Grand Rapids.

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Name: K**** C****
Date: 2017-12-12 01:21:55
Rating: 5
Comment: Today I purchased a new set of Nokian snow tires. The service was wonderful. The staff was friendly, fast and stuck to the quote. The tires are amazing. They told me it would take an hour and they were done in half the time. Great experience!

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Name: M******* M*******
Date: 2017-08-22 11:25:45
Rating: 5
Comment: I am a GVSU student and my 2011 Jeep Grand Cherokee started overheating out of the blue one Sunday and was towed to Hansen-Dyke. It was about 7pm, so they were closed but I left my key with the envelope and form in the drop box and was called ready with a quote and diagnosis not even an hour after they opened on Monday morning. I was given a reasonable quote for replacing the water pump, serpentine belt, and belt tension pulley bearings and was able to pick up my vehicle that afternoon. Also was charged less than originally quoted which is always great!My Jeep is back on the road no problem and I would highly recommend coming here, especially for students in an emergency! I am so appreciative of their fast service, their reasonable prices, and their friendly, understanding staff.

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Name: M*** C******
Date: 2017-01-13 13:33:39
Rating: 5
Comment: My daughters car broke down on her way back to Grand Valley. I am not from the area so I took my chances here, I had her car towed there that night. Travis called me back the next morning and quoted me a price that was reasonable, he said he couldnt get the parts in till the next day and would try to get it done if everything goes as planned. To my surprise he called the next morning and said they were done and it turned out to be less money then he quoted.Very honest people! I could not be more pleased! Thank you!

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Name: D** A****
Date: 2016-08-03 18:55:26
Rating: 5
Comment: Got my car fixed here twice and had no problems

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Name: A***** D*******
Date: 2016-05-17 02:49:03
Rating: 5
Comment: Best place to go to for auto repair in Allendale. I have come here a couple times for minor repairs to my 97 Grand Cherokee and they have been great. Gave me a straightforward estimated cost for the repairs beforehand, fixed it quickly (within a few hours) both times, and stuck to the price they gave me initially. Definitely would recommend them.

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Name: B**** V*******
Date: 2016-02-09 07:03:41
Rating: 5
Comment: Had my car done within a few hours of dropping it off! Affordable and give student discounts for all brake and oil work. Right across the street from Gv too

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Name: P*** M*****
Date: 2015-05-04 10:02:22
Rating: 5
Comment: I have a 1998 Jeep Cherokee with almost 159,000, so when my exhaust system clamps broke, I was just looking to have them replaced and thats exactly what they did. I wasnt looking to replace the entire system, which is what other places would have told me. John Dyke told me what his technician, Dan Dyke, would be looking at. About 30 minutes later, broken clamps were taken off and the new clamps put on. Simple, easy. I love the honesty of this shop. Thank you, John and Dan.

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Name: A**** D
Date: 2013-11-11 19:22:32
Rating: 4
Comment: Only place in GR that actually gave me an estimate and they also stick to it to the exact number. They definitely have a formula to get you to repair more then what you ask them to do though. I have gone to them at least 5 times so far, and each time they called me about two hours later to ask me if I wanted them to do something other then what I sent the car in for, but they were more then reasonable when I told them no. Their prices are definitely inflated, but after talking to a mechanic friend of mine, they arent so bad that its not entirely worth it, and their prices beat any other repair place in Allendale by a ton. They were honest about their charges, and from what my friend could tell, they did a decent job.

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Name: L*** W***
Date: 2013-09-09 02:18:54
Rating: 4
Comment: I have been to Hansen-Dyke several times in the past year. I started going for simple care maintenance like oil changes. I would recommend this shop because I have had positive experiences each time Ive been there. Ive probably had 4 oil changes, a coolant flush, new tires, and a transmission fluid leak repaired. Nothing huge, but the guys are very helpful and professional whenever I go. I think the prices are reasonable and they dont try to rip you off. They are trustworthy and that warrants my returning whenever I have car issues.