Dunshee Body & Frame

category: Auto body shop, Auto dent removal service, Auto repair shop, Auto restoration service, Brake shop, Wheel alignment service
address: 6585 W Kl Ave, Kalamazoo, MI 49009, United States
Phone: +1 269-375-2100
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM

rayting: 4.8
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Amenities: Mechanic, Toilets,
Planning: Appointment required, Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: M*** O********
Date: 2024-02-19 16:09:24
Rating: 5
Comment: Hit a “Canoe” on 131 in Kalamazoo… took my vehicle to Dunshee and the work from start to finish was Fabulous!! Kept me updated throughout the process and when I picked it up … it actually looked better than the day I picked it up from the dealership! Highly recommend Dunshee to anybody and everyone!❤️

Name: Y***** & R**** T******
Date: 2024-02-19 15:13:48
Rating: 5
Comment: Very nice work, great service

Name: K**** S
Date: 2024-02-08 15:43:41
Rating: 5
Comment: Outstanding quality of work and attention to detail. Always bring my vehicles to Dunshee for even the littlest of issues.
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Name: K** T******
Date: 2024-02-07 14:18:07
Rating: 5
Comment: Amazing work! Great service

Name: J*** Q********
Date: 2024-02-02 00:12:50
Rating: 5
Comment: Dunshee performed an excellent repair. Communicated with me in multiple ways and completed work ahead of schedule.

Name: M****** M****
Date: 2024-01-30 13:32:23
Rating: 5
Comment: No talk details.But if you want your vehicle to be repaired by people that genuinely care about the job they do. Care about getting it to you on time. Give you a detailed phone call with any problems that arise. Then Dunshee is the company for you.Thanks Dunshee!

Name: K**** D*****
Date: 2024-01-17 20:32:11
Rating: 5
Comment: Fantastic work! Thank you!

Name: B**** H*****
Date: 2024-01-17 14:22:59
Rating: 5
Comment: Great people wonderful work thank you

Name: R**** M*****
Date: 2024-01-12 00:10:10
Rating: 5
Comment: Was told car would be like new when returned. Wasn’t disappointed!

Name: K** H****
Date: 2024-01-05 19:38:05
Rating: 5
Comment: Great service, fair pricing. Knowledgeable staff and easy to work with.

Name: C***** K*****
Date: 2024-01-04 23:06:36
Rating: 5
Comment: Dunshee did a great job on fixing my Toyota Highlander - looks amazing! The communication throughout the process was excellent. I would highly recommend if you need body work done due to an accident.

Name: A*** W***
Date: 2024-01-02 16:47:59
Rating: 5
Comment: Unfortunately over the past decade or so I’ve had to take multiple vehicles into a body shop for repairs. FORTUNATELY, Dunshee is the place I always go to. Outstanding work and a pleasure to deal with. Wouldn’t think of going to a different shop.

Name: B****** B*******
Date: 2024-01-02 00:23:00
Rating: 5
Comment: Thanks Dunshee, for excellent work and customer service

Name: J** V*********
Date: 2023-12-20 01:51:13
Rating: 5
Comment: Great quality work! Very good communication & delivered when promised!Highly recommend!

Name: D***** R*****
Date: 2023-12-18 19:07:34
Rating: 5
Comment: Excellent service and quality on our sports car. Outstanding paint work matching the color and metallic.

Name: M*** W*********
Date: 2023-12-05 20:24:05
Rating: 5
Comment: Thanks for the great work on my vehicle. You made it look better than new!

Name: M****** W*****
Date: 2023-11-30 17:29:16
Rating: 5
Comment: Awesome customer service all around. I never had to wonder where they were in the process of working on my car, and it turned out great.

Name: 0******
Date: 2023-11-30 00:49:14
Rating: 5
Comment: Dunshee body went above and beyond to repair my vehicle. Joe is a very knowledgeable guy and was able to answer any of my questions about my car, while coming up with solutions on the spot. I would highly recommend Dunshee to anybody looking or needing work done on their car.

Name: J******* S*********
Date: 2023-11-23 14:38:18
Rating: 5
Comment: Dunshee is by far the best auto body repair shop. We will never take our vehicles elsewhere. From friendly customer service to top notch body repair there’s no need to go anywhere else!

Name: K****** E*******
Date: 2023-11-09 20:19:02
Rating: 5
Comment: Very good work, competitive prices and kept me informed of any delays

Name: e********
Date: 2023-11-09 14:54:56
Rating: 5
Comment: Highly recommend Kalamazoo and Vicksburg locations!!

Name: N**** R***
Date: 2023-10-31 15:08:57
Rating: 5
Comment: Dunshee is where we have taken our vehicles for years! They are above and beyond SPECTACULAR!! Friendly and compassionate when youve had a car crash and need it repaired! Randy Peacock and the receptionists went out of their way to help us! The repair was perfect and the time was 100% accurate as to when it would be done! Support this great Body Shop!

Name: J*** K*****
Date: 2023-10-30 21:54:23
Rating: 5
Comment: Always great service and work! Thank you Dunshee for making my car look new again!

Name: T*** T*******
Date: 2023-10-27 19:56:07
Rating: 5
Comment: We went in for car repairs. Did not expect to also pick up our completely cleaned in and out. Great job all way around.Thanks

Name: g** d******
Date: 2023-10-27 16:00:40
Rating: 5
Comment: Used three times with no problems.

Name: M******* N******
Date: 2023-10-20 11:38:46
Rating: 5
Comment: Extremally Satisfied. If you get in a crunchy...go see Dunshee

Name: N***** B********
Date: 2023-10-16 09:10:04
Rating: 4
Comment: Very pleased with the service provided.

Name: D*** D****
Date: 2023-10-13 19:54:24
Rating: 5
Comment: Very helpful and excellent work

Name: Y*** C*****
Date: 2023-10-09 16:34:29
Rating: 4
Comment: I was rear-ended on Westnedge. Dunshee repaired damages to the back of my car.

Name: D***** T*****
Date: 2023-10-07 21:51:31
Rating: 5
Comment: Had three dents that were able to be fixed via Dunshees Paintless Dent Repair team! Great job!

Name: R***** B****
Date: 2023-10-05 01:29:22
Rating: 5
Comment: Very friendly and courteous, alignment service was super !!!

Name: P******* M*****
Date: 2023-10-03 20:22:17
Rating: 5
Comment: There was rust on top of the roof of my car! I couldn’t get anyone to try to fix it. When I brought it to them, they said they could help me. They had my car for 3 days and had it fixed. They were so kind and professional!My car looks great!

Name: R**** S******
Date: 2023-10-02 20:36:15
Rating: 5
Comment: Very impressed with the services of Dunshee and would highly recommend them!!

Name: K******** C*******
Date: 2023-09-27 16:28:12
Rating: 5
Comment: Picked my car up nearly a week early after needing some repairs from a hit and run situation. Every person I talked to was knowledgeable, kind and one step ahead. Car looks great and the inside came back cleaner than when it was dropped. Highly recommend!

Name: K**** J******
Date: 2023-09-25 14:57:57
Rating: 5
Comment: Recently I had work done on my car and the attention to detail was excellent. Now my car looks like new again. This place is top notch!

Name: G*** C*******
Date: 2023-09-14 12:32:24
Rating: 5
Comment: Great experience from start to finish.

Name: R****** T*******
Date: 2023-09-11 14:07:35
Rating: 5
Comment: Beautiful job done. When they found other damage they addressed it. They kept me informed of progress and were very kind.

Name: M****** W*******
Date: 2023-08-31 22:05:57
Rating: 5
Comment: Truth be told it was a bummer having to wait so long to get in, but it was well worth the wait. Although the outcome was definitely unexpected, I’m grateful these folks revealed that my car, (well the car I was borrowing from the credit union) is damaged beyond repair from a previous accident. I purchased the vehicle from its only owner in a nice suburb & trusted he disclosed the full history of the car, but what was revealed - after someone scraped their bumper down every panel of the passenger side - was an unstable frame.So…car shopping obviously suuuucks in this economy, but these guys offered to shake down the next one before I hit send. That’s an offer that helps the sting a bit!!

Name: V** J*******
Date: 2023-08-31 17:00:51
Rating: 5
Comment: The repair process at Dunshee went very smoothly. We were kept informed via text throughout the week long process. Our car was even done a day early! It looks great! We couldnt be more happy with Dunshee! We highly recommend them!

Name: C**** B*****
Date: 2023-08-25 20:50:47
Rating: 5
Comment: Dunshee made repairs to my car very easy for me. Also obtaining a rental car

Name: D*** C******
Date: 2023-08-21 14:42:53
Rating: 5
Comment: From the point of first contact, during the repair period and until pick-up, Dunshee kept me informed daily either via text, email and phone updates (sometimes twice a day!). They provided amazing repair work and it appears that they even cleaned the front interior prior to me arriving to pick up my car. Everyone that I was in communication with at Dunshee went above and beyond my expectations!Completely Satisfied! Thank you Dunshee Body!

Name: J*** H**********
Date: 2023-08-05 11:53:58
Rating: 5
Comment: They did an excellent job. Highly recommend them.

Name: D**** P*****
Date: 2023-07-26 20:53:25
Rating: 5
Comment: Todd and Randy (estimators) are first rate. Both me and my daughter have been treated well and the work was first rate on my daughters van. Sadly they are booked out several months.Second car taken to Dunshee. Excellent experience!

Name: T***** M****
Date: 2023-07-24 15:47:05
Rating: 5
Comment: The best in Kalamazoo area! Did not use used parts and craftsmanship was great!

Name: P** S****
Date: 2023-07-20 15:04:13
Rating: 5
Comment: The team at Dunshee provides a holistic approach that leads to the highest quality repair workmanship and customer service including text updates. Picking up my vehicle and seeing a detailed cleaning truly elevates the service experience.

Name: E* S*******
Date: 2023-07-19 20:57:20
Rating: 5
Comment: I had to have body work on my 2021 VW Jetta, because a semi truck had backed into the front of it causing $4000 in damage. Dunshees had to keep the car about eleven days, but trust me when I say this, it was well worth the wait.

Name: C**** T******
Date: 2023-07-13 13:37:50
Rating: 5
Comment: Extremely friendly and great communication. Will always go back to Dunshee.

Name: D***** A*******
Date: 2023-07-07 12:48:57
Rating: 5
Comment: If you havent used Dunshee for your repairs, youre missing out on the best in service.

Name: C**** F*******
Date: 2023-07-06 21:29:52
Rating: 5
Comment: Customer service was great. The repairs are top notch. You cant even tell there was damage.

Name: L**** S*****
Date: 2023-06-29 16:38:56
Rating: 5
Comment: Most awesome place and people. Very happy and will highly recommend!!!

Name: S***** W*****
Date: 2023-06-27 15:21:41
Rating: 5
Comment: Friendly staff and great communication on updates for my car.

Name: S**** M******
Date: 2023-06-21 16:12:27
Rating: 5
Comment: Great customer service! Excellent workmanship!Thanks for the quality of work, having my truck done in a timely manner, and for the excellent communication. Awesome job, Guys!

Name: J**** S****
Date: 2023-06-12 13:54:48
Rating: 4
Comment: Great job, kept me informed and done on time. Friendly and helpful staff.

Name: R*****
Date: 2023-06-01 16:23:46
Rating: 5
Comment: They were very polite and professional. Kept us updated on the progress of the repairs and the cost.

Name: D**** N***
Date: 2023-06-01 15:50:16
Rating: 5
Comment: Very professional, great quality work, great communication about when your vehicle will be complete.

Name: R*** C******
Date: 2023-05-09 10:26:19
Rating: 5
Comment: Beautiful repair. Looks good as new. All the staff was excellent and loved the attention to detail in their work. I have another vehicle they repaired years ago and it still looks perfect. Highly recommended.

Name: K******* D******
Date: 2023-05-05 19:01:02
Rating: 5
Comment: I don’t usually do these review things but this time it is well worth my time. These guys were recommended from my insurance agent as well as many people in the public. Moving here from Wisconsin I knew no one. My car was hit from behind. They took their time and did things right. When it was all said n done my insurance agent totaled my car. I was beyond unhappy as now is not the time to look or get a new car. I loved that car. Nothing made sense. Todd and the owner were more than helpful and understanding. During the time my car was hit again while in their parking lot. Accidents happen. They made everything right. Super friendly! The owner took time to explain things. It’s just hard to find service like this these days! Thank you! 10 star!

Name: A******* L*******
Date: 2023-04-27 13:40:12
Rating: 5
Comment: Dunshee kept us informed through the whole process, even detailed our car inside which we weren’t expecting! Highly recommend.

Name: M*** Z*****
Date: 2023-04-20 03:22:50
Rating: 5
Comment: Dunshee made the process extremely easy, communicated appropriately, and did a great job repairing our vehicle. Would highly recommend them for all your repair needs!

Name: T*******
Date: 2023-04-14 19:19:45
Rating: 5
Comment: Friendly and professional customer service, they communicate well, excellent quality work and the job was done quickly. They are very thorough.

Name: L******* M*********
Date: 2023-04-14 00:17:10
Rating: 5
Comment: My car looked like new! Staff was helpful and extremely nice.

Name: P******* C****
Date: 2023-03-28 21:58:22
Rating: 5
Comment: They were very professional. Got the work done on schedule and even did some adjustments a week later .

Name: J*** S*****
Date: 2023-03-24 14:30:50
Rating: 5
Comment: They did an awesome job on my repairs and also cleaned the inside of my vehicle.

Name: C***** A****
Date: 2023-03-23 19:12:52
Rating: 5
Comment: We will only take our cars to Dunshee when they need repairs. Dunshee has amazing customer service, keep you well informed throughout the entire process & perform top notch work!

Name: E*** P******
Date: 2023-03-03 01:42:25
Rating: 5
Comment: Dunshee does great work and their staff was super easy to work with! They cleaned up the front interior of our car, got the job done quickly and our front bumper and everything else that when into the repair looked like new. We will always recommend them from here on out. Thank you for everything!

Name: M*** G*******
Date: 2023-02-27 14:17:01
Rating: 5
Comment: Very seamless experience. The work was done on time and was done well. They kept us updated throughout the entire process, which made planning a lot easier.

Name: B** C*******
Date: 2023-02-23 21:51:45
Rating: 5
Comment: They did a great job. I would definitely use them again.

Name: T**** F*****
Date: 2023-02-13 15:39:32
Rating: 5
Comment: They did a great job on the repairs and keeping me informed of the schedule for completion.

Name: E****
Date: 2023-02-11 00:16:14
Rating: 5
Comment: Fixed rear quarter panel of car. They did a fantastic job matching the paint. They detail both the outside and inside my vehicle, it look’s beautiful! I highly recommend Dunshee!

Name: J** F****
Date: 2023-02-08 01:19:49
Rating: 5
Comment: This is the only shop I would take my 2019 Jag XJL to for body work or painting.

Name: D** D********
Date: 2023-02-06 17:03:09
Rating: 5
Comment: They do a great job as evidenced by their backlog. If you have a non critical repair it may take a couple weeks to get you in. Worth the wait...

Name: M****** H******
Date: 2023-02-02 21:17:04
Rating: 5
Comment: Went in for an alignment. Well done, appropriately priced and very professional people.

Name: L*** R****
Date: 2023-01-23 14:44:41
Rating: 5
Comment: Dunshee is very reliable. You can count on great communication and everything done as agreed. Highly recommend!

Name: A**** K**
Date: 2023-01-20 22:06:44
Rating: 5
Comment: Dunshee has exceptional customer service and do great work.

Name: L*** B****
Date: 2022-12-29 22:59:40
Rating: 5
Comment: We have taken our vehicles to Dunshee in the past due to their amazing service and excellent work. Once again, they did the same. We will definitely continue to use them in the future and recommend them always!

Name: M*** S******
Date: 2022-12-17 00:03:36
Rating: 5
Comment: Great team to work with. Wouldnt take my vehicle anywhere else!!

Name: D*** W*****
Date: 2022-12-09 17:36:24
Rating: 5
Comment: They quoted a price for the repair and did just that…. Good job.

Name: M***** I******
Date: 2022-11-29 03:33:30
Rating: 5
Comment: Only had minor paint repairs and clips replaced on one fender. But have had other work from them before that was more extensive. Always really professional and do a great job

Name: J*** B****
Date: 2022-11-19 15:03:03
Rating: 5
Comment: Just a low speed crash that broke some of the front engine bits - radiator, intercooler, impact bar behind bumper. Ron and the crew and Kalamazoo Dunshees did the usual awesome job using new OEM parts on a 4 y.o. car to make it literally nicer than new! All the mechanicals were repaired correctly and of course, their metier, the body work and paint were flawless. They were realistic about VW supply chain issues and searched far and wide for that bloody impact bar to the point of having one of the guys from the Battle Creek shop pry one loose from a dealer in Kentucky on his way back from vacationing in a neighboring state!

Name: M*** R***
Date: 2022-11-14 19:00:05
Rating: 5
Comment: Dunshee Body did a fantastic job of repairing my car and much quicker than I had expected. When I picked it up it was completely detailed inside and out. Thanks for the great service!

Name: L***** C*******
Date: 2022-11-11 23:47:02
Rating: 5
Comment: Excellent service. The staff is so organized and communication is outstanding. The work on my car is perfect. I’m very happy and would highly recommend

Name: M**** E***
Date: 2022-11-10 04:02:12
Rating: 5
Comment: Was in two accidents (not at fault) and dunshee was in network for my insurance. They were incredibly helpful, kept me updated on the repairs via text, and very kind and patient as well.

Name: B****** K*****
Date: 2022-11-07 21:38:04
Rating: 5
Comment: These guys did great work after I got rear ended at stop light. Cant even tell there was ever damage from a truck.

Name: G**** J*******
Date: 2022-11-02 18:11:17
Rating: 5
Comment: Twice this year I have had to use their services and both times very pleased with the quality of workmanship... everything looks brand new when repairs are completed. I would recommend Dunshee for all body repairs and although a little on the pricey side you do get what you paid for - perfection.

Name: G****** R********
Date: 2022-10-03 13:39:41
Rating: 5
Comment: I highly recommend Dunshee. They got my vehicle repaired sooner than expected and did a fantastic job. They even detailed the interior. Ive used them twice now and wouldnt think of going anywhere else.

Name: J*** F********
Date: 2022-09-26 14:37:46
Rating: 5
Comment: I have an 04 Jeep Wrangler with some modifications to the suspension; a 2.5in lift, bigger tires and then 2in spacers that can really throw the alignment off. Dunshee was super professional and let me know up front what some of the issues could be. They fixed my issue in just a few hours and the price was GREAT! Thank you Dunshee for your solid work! I have already recommended you!

Name: S***** L****
Date: 2022-09-20 18:37:09
Rating: 5
Comment: I was able to get a quote right away. The other body shop in town wanted me to wait until almost a month to get a quote for my insurance.As soon as parts came in, Dunshee Body shop, started work and was completed in a very timely manner. Dunshee went the extra mile and always do more than expected. Best job I ever seen done!

Name: S****** B***
Date: 2022-09-19 16:03:33
Rating: 5
Comment: Dunshee did the repair after an accident. I am so happy with the entire process from start to finish! I highly recommend Dunshee!

Name: K**** S*****
Date: 2022-09-05 17:23:25
Rating: 4
Comment: Replaced and painted passenger mirror which looks great. Have used in the past and would recommend.

Name: G*** B*****
Date: 2022-08-26 09:09:26
Rating: 5
Comment: Very accommodating, they prepared everything before vehicle was there, and made repairs in a very short time.

Name: K**** M*****
Date: 2022-08-11 13:53:09
Rating: 5
Comment: Dunshee does quality work. They got my vehicle in and repaired faster than they expected and didnt jeopardize quality.

Name: R***** F********
Date: 2022-07-28 21:36:19
Rating: 5
Comment: Awesome experience at Dunshee. Got me in right away, diagnostics and costs were communicated to me quickly and the car was completed the next day. I am so pleased with how my car drives now. The cost was fair, and the service was fantastic. The office secretaries were quick and cheerful.

Name: F******** R********
Date: 2022-07-27 21:32:54
Rating: 4
Comment: I will take my car to them if i ever need any more work done they did a super job and was suoer friendly

Name: A*********** V*********
Date: 2022-07-25 20:31:11
Rating: 5
Comment: I had a great experience from beginning to end. The team at dunshee had great communication and provided daily updates until my vehicle was finished. The repair came out looking great and I would highly recommend Dunshee.

Name: C****** B***
Date: 2022-07-21 19:48:14
Rating: 5
Comment: This company was recommended by my insurance provider to replace my bumper after hitting some junk in the road. I was worried at first because I was told repairs were pushed out about 2 months, but after taking it in for an estimate they said they could have a new bumper in by the following week. Repairs were perfect, quick, and they even detailed the interior of my car. Amazing service!

Name: J*** H*****
Date: 2022-07-13 14:24:56
Rating: 5
Comment: Dunshee did a wonderful job with repairs after I was hit. Looks like new. Wont take my vehicles anywhere else.It looked so good my 9yr old even said, wow mom, maybe someone should hit you again, this looks great. Yeah, not the plan but if it happens Dunshee is where we will go! Great communication and work!

Name: N****** T********
Date: 2022-06-20 14:20:25
Rating: 5
Comment: Amazing staff that are friendly and knowledgeable. The text alerts are great to stay informed on where your vehicle is at in the repair process!

Name: R***** A********
Date: 2022-06-16 14:22:09
Rating: 5
Comment: After hitting a deer, I need to have the front end fixed. I was recommended to Dunshee by my dealer. Dunshee surpassed my expectations. Great place to work with

Name: j**** l*******
Date: 2022-06-15 19:25:06
Rating: 5
Comment: Todd Saunders and team were awesome!!! Thank you all very much. I got my ride back and it feels like getting into a new car again!

Name: J***** T*******
Date: 2022-05-31 00:48:59
Rating: 5
Comment: Best place in town to take your vehicle from a new paint job to a estimate on your vehicle! Customer service is great!

Name: R***** W*****
Date: 2022-05-11 17:06:22
Rating: 5
Comment: We we’re very satisfied with the work performed on our vehicle. They contacted us through out while the vehicle was being worked on until completion. I definitely recommend Dunshee Body & Frame.

Name: M*** S*********
Date: 2022-05-06 20:55:22
Rating: 5
Comment: Good communication and customer service. Handled everything with insurance. Easy to work with.

Name: L*** M******
Date: 2022-04-15 16:27:50
Rating: 5
Comment: Really amazing service, Dunshee was fast, professional, and maintained constant communication about the process. Would highly recommend this shop for collision repair.

Name: S*******
Date: 2022-04-14 20:15:43
Rating: 5
Comment: For the second time, they have returned to me a de-smooshed vehicle after Id dropped off a vehicle smooshed while I wasnt even in the car.

Name: K*** B****
Date: 2022-04-12 14:39:29
Rating: 5
Comment: My car had repair to the rear bumper area. Beautiful job, very professional and kept up to date on status.It was returned to me totally cleaned inside and out.Thank youKimm Brown

Name: J*** B*******
Date: 2022-04-07 22:05:12
Rating: 5
Comment: Dunshee provided excellent service during the repair process, and did not hesitate to reach out when options were available to speed up the repair. They also helped with other needed repairs unrelated to the collision that only OEM repair centers can offer without having to visit a dealer. Very pleased with the one stop shop capability of this body shop!

Name: J** U********
Date: 2022-03-07 18:55:31
Rating: 5
Comment: Dunshee offers superior customer service along with their impeccable body work. Highly recommended!

Name: P**** C****
Date: 2022-03-04 21:41:36
Rating: 5
Comment: Ryan was helpful, professional, and knowledgeable. Looking forward to getting my car repaired. Thank you.

Name: R*** T*****
Date: 2022-02-27 15:11:41
Rating: 5
Comment: Had our truck stolen and wrecked, we took it there for the repairs and they did an amazing job. From working with the insurance company to the work on the truck was exceptional. I would use them again for any body work that I would need done.

Name: J*** W***
Date: 2022-02-15 22:17:23
Rating: 5
Comment: Great communication! Vehicle ready when they said it was going to be and they cleaned the inside and outside of it upon pickup. Repair looks great and you’d never know it was in an accident

Name: B*** M
Date: 2022-02-14 22:07:18
Rating: 5
Comment: We took our audi there for extensive front end damage and it looks like new again. These guys can do all the work necessary even on luxury foreign vehicles.

Name: M*** E**
Date: 2022-02-11 18:14:48
Rating: 5
Comment: Tom at Dunshee did a great job taking us through the repair process for our Jeep. The vehicle looked as good or better than before the accident.

Name: D**** J*******
Date: 2022-01-31 21:26:01
Rating: 4
Comment: Very high quality work overall. Attention to detail is about 9/10.Communication could use some work at about 6/10.After 2 experiences on 2 different occasions, I can say that I am very satisfied overall and I would not put my vehicle in any other shop.Would highly recommend to all friends and family.

Name: S***** K******
Date: 2022-01-25 14:41:18
Rating: 5
Comment: This is the 4th car I have taken here. They Always do Excellent work! I Never worry that something will not be done correctly or to my satisfaction. Thanks again Dunshee!

Name: E***** R***
Date: 2022-01-19 20:08:14
Rating: 5
Comment: Dunshee representatives were transparent and helpful. They completed the work according to the schedule they had set. The cost did not seem to be exorbitant, but appropriate.

Name: D****** R******
Date: 2022-01-17 17:24:01
Rating: 5
Comment: Major repairs after an accident. This is our second repair by Dunshee. Their work, service, communication and kindness has been superb on both occasions.

Name: A*** M*****
Date: 2022-01-10 15:06:36
Rating: 5
Comment: Not only was the repair done expertly, but the car was returned in pristine condition, inside & out. I did not realize that body repair would necessitate re-calibration of the electronics and sensors. It is my understanding that Dunshee Body & Frame is one of the only in the area to be factory trained to do so on my particular make of car.

Name: T** W********
Date: 2021-12-02 18:01:51
Rating: 5
Comment: I hit a deer in Kalamazoo around midnight and was stranded on the side of I 94, 2 hours from home. I had no idea where to have my car towed to but, it ended up at Dunshee Auto and Im so happy it did. They were the most courteous and professional repair shop Ive ever dealt with! Plus the work on my vehicle is superior!! They are the best and Im hard to please!!!I couldnt of

Name: N*** C******
Date: 2021-11-13 18:19:47
Rating: 5
Comment: Someone hit my car while it was parked. Worked with my insurance and Dunshee to get the damage fixed. Took about a week, but their work was amazing! My car looks great and I paid was I was told I would pay. They even detailed the inside of my car. It hasnt looked this good in 5 years. Thank you so much for great work!

Name: T** R**
Date: 2021-11-08 17:46:42
Rating: 5
Comment: Staff was very cordial and professional. They stayed In regular communication throughout the repair process. Jeep was spotless and looked better than when I bought it. They worked well with me and my insurance company. 5 stars all the way.

Name: B****** A****
Date: 2021-10-25 16:45:47
Rating: 5
Comment: First of all, the staff here is awesome, timely and honest. They updated me all along the process. They provided all the information they had on the repair I needed - this includes TSBs. The price point is average for automotive work, but the quality of individuals I feel like is above average. Namely, Ron and the various techs I had to work with. I would not hesitate to send my vehicle back to them.I signed off on a $800 inspection of the transmission, but the lead mech tech called me and said, sir this may not be necessary, and I dont want to charge you if I dont have to. How can you beat that?Thanks Dunshee, and Ron in particular.Best Regards

Name: S**** S
Date: 2021-09-07 13:30:31
Rating: 5
Comment: Very friendly and professional people. They made the process so easy and stress free, and took care of everything. My car came back beautiful and looking brand new, inside and out. Definitely recommend and will use again if needed!

Name: P***** Z****
Date: 2021-09-06 16:26:41
Rating: 5
Comment: Although the repair took longer than originally planned, we were regularly notified of the status and progress. Repair looks great! Hope to not need them again but would return without hesitation if needed.

Name: R*** M*******
Date: 2021-09-04 00:22:59
Rating: 5
Comment: Dunshee does the highest quality bodywork in the Kalamazoo area. I have had collision damage fixed elsewhere and been greatly disappointed. Never at Dunshee. The insurance company totaled my car out this time. Bummer. The only negative at Dunshee is that they are expensive. But, with collision damage you get what you pay for.

Name: A***** G*****
Date: 2021-09-02 19:26:00
Rating: 5
Comment: My front end was hit by a shredded semi-truck tire and cracked a piece of my front end :/ I was initially irritated but now very thankful for Dunshee Auto for easing my frustration! They were extremely professional and on time with my repair. They even cleaned the inside of my car and it’s beautiful! If I ever need additional car repairs I’ll definitely be going back to Dunshee’s! :)

Name: L***** Y****
Date: 2021-08-30 19:07:48
Rating: 5
Comment: I am blown away by and so grateful for the job the Dunshee team did on my Subaru Crosstrek! My rear hatch was smashed by a branch falling in a strong windstorm and tiny pieces of glass covered nearly the entire interior of my car. They replaced the rear hatch and re-connected and matched everything perfectly. Not only does the outside of my car look **pristine**, they managed to completely remove all of the pieces of broken glass from the inside. The broken glass was honestly what had distressed me the most as I worried I’d be finding pieces in there forever and that it might not be safe for others to ride in the back seat for that reason. Instead it’s like it never happened! They even cleaned the floor mats which now look brand new again. I would highly recommend this team for any body work or detail repairs.

Name: m*** a*****
Date: 2021-08-28 13:58:52
Rating: 5
Comment: Great people to work with when your ride is injured and you need a good dienostics of the entire situation for the repair and they keep you informed thru the entire process and you arrive on the other side with the car fixed as it looked before anything happened ! Would recommend this shop to others and the brotherhood of muscle !! 2017 dodge challenger T/A in Green Go, theyre treat you with respect and back what they say and do !!!!

Name: S**** C*******
Date: 2021-08-16 16:56:50
Rating: 5
Comment: Dunshee has been doing flawless work for me for years. Their office is super professional and clean, which, as a woman, is important to me if I have to sit and wait for my rental car to arrive. They even have cold bottled water available in the waiting area. They keep me posted by phone and/or text so I know what to expect. I have used another body shop that someone recommended only once; the experience wasn’t bad, it just wasn’t the Dunshee experience. One more plus…Dunshee is very Covid-conscious, which I appreciate immensely.

Name: D***** S**********
Date: 2021-07-24 11:01:03
Rating: 5
Comment: Great people who are very professional and care about getting your vehicle repaired!

Name: B*** D
Date: 2021-07-09 21:04:30
Rating: 5
Comment: The folks here are awesome! Their communication is 5 star in itself. Ryan kept me in the loop with each thing that changed. My car looks amazing and I can’t forget to mention the wash and wax! She shines like new. I would definitely recommend Dunshee to anyone looking for body work. They’re fairly priced, they do excellent work and they communicate well! Thank you Dunshee!

Name: K**** B
Date: 2021-07-05 17:04:17
Rating: 5
Comment: I hit a deer... Dunshees went above & beyond! They did an AWESOME JOB! Very professional & extremely helpful. I tell everyone go to Dunshee they will take great care of your vehicle!

Name: C****** V********
Date: 2021-06-25 22:11:34
Rating: 5
Comment: My truck received a heavy dose of hail, golfball size to baseball size. It was so bad Dunshee had to replace the hood and roof of my F150 and fix all the other dents caused by the hail. The truck looks newer than what it did before the hail damage. Body and paint work was top-notch. I would highly recommend them to anyone whos car vehicle is in need of body repair and or painting.

Name: P**** M******
Date: 2021-06-07 16:46:32
Rating: 5
Comment: So happy with the customer service and quality of the work I had done on my car!

Name: P*** R******
Date: 2021-05-24 17:13:43
Rating: 5
Comment: Dunshee is high quality body and repair shop. The customer waiting area was spotless and well maintained. Customer service was great. Repairs were done within the estimated budget and sooner than expected. My car was returned in better condition (outside and inside) than when I dropped if off. I recommend Dunshee without hesitation.

Name: L** K******
Date: 2021-05-15 17:24:06
Rating: 5
Comment: High quality work, top notch employees, will work with any insurance company, they explain all repairs in detail if you ask, flexible arrangements with stingy insurance.

Name: D***** C**********
Date: 2021-05-07 18:35:25
Rating: 5
Comment: Professional and friendly staff. The repair was excellent in a better than timely manner. Was an awesome experience. I highly recommend Dunshee Body and Frame.

Name: P**** S****
Date: 2021-04-29 19:15:20
Rating: 5
Comment: We have never dealt with a body shop or rental cars before. Dunshees stepped up to the plate and helped us thru the whole process. Best customer service ever. From front desk to backend. Constant communication. I would refer them to anybody.

Name: R****** M*****
Date: 2021-04-26 18:50:50
Rating: 5
Comment: I was hit by someone running a light and my insurance company recommended Dunshee as one of their top body shops. I wasn’t expecting to be impressed.Dunshee was able to get me right in. An employee (Ryan) met me at my car and went over what was expected of the repair. Ryan was knowledgeable and friendly. I received daily texts of the car’s progress. It was ready as expected. The work was excellent.Highly recommend Dunshee.

Name: A******* C*******
Date: 2021-04-08 17:01:12
Rating: 5
Comment: Very friendly, professional, and cared about me as well as my vehicle. I was updated regularly about the status of the repairs. Once I needed to be contacted, and the manager even apologized for reaching out while I was on vacation. They are very caring to take special notes like that and remember those things. I definitely recommend this body shop to anyone! Top notch customer service and quality work!

Name: L**** P****
Date: 2021-04-05 20:33:54
Rating: 5
Comment: Amazing customer service - and they went above and beyond with an interior detail of a very dirty car - thank you Dunshee!

Name: J**** B******
Date: 2021-03-25 16:46:08
Rating: 5
Comment: My family has relied on Dunshee for many years and will continue to do so! The staff is so friendly, helpful, and accommodating. The work they do is top notch!! The area repaired on our 2019 (almost new) car looks better than the factory body work!! 10 out of 10!!

Name: V****** N*****
Date: 2021-03-11 05:25:55
Rating: 5
Comment: Dunshee is a great place to take your car if you need it to be work on. They’re very professional and wouldn’t disappoint. They’re also very helpful in difficult situations and give you helpful advice on the next step. I highly recommend taking your vehicle here, the great team won’t disappoint you.

Name: R***** K****
Date: 2021-02-15 18:39:52
Rating: 5
Comment: Dunshee is the best body shop in town. Ron and team are professionals who work like a well oiled machine. Communication is consistent and work is done quickly. Especially in an insurance situation, Dunshee shows compassion and kindness and takes the stress out of the process for you which is so nice! We have and always will go to Dunshee. Thank you!

Name: D** W
Date: 2021-01-29 17:30:24
Rating: 5
Comment: They do get body work and on time work. They told me 3 to 4 days for a repair from a deer on my suburban and they were spot on and the repairs look like factory new. Would recommend to anyone needing body work.

Name: J*** B****
Date: 2021-01-18 17:24:42
Rating: 5
Comment: I was involved in a small accident and my insurance recommended Dunshee, I gave it a try and I was not disappointed. Took my car there on Monday and got it back the next week. They were great and kept me informed the whole way. They did a great job and its as if the accident never happened. I definitely recommend.

Name: C**** G****
Date: 2021-01-13 19:13:40
Rating: 5
Comment: So far, excellent customer service and I know many people with exceptional results, they were highly recommended so I expect my car to come back in better condition than when I bought it.Edit:I was right, car is in excellent shape, I highly recommend these guys. Great customer service and communication BRAVO

Name: L**** R
Date: 2020-12-21 19:16:40
Rating: 5
Comment: I highly recommend Dunshee. They performed the body work and you cannot tell it was ever damaged. They even detailed the interior so well it is like I got a brand new car.

Name: T*** W*********
Date: 2020-11-10 16:33:25
Rating: 5
Comment: I was in an accident with a deer. Dunshee took care of me, my car and my rental (that was covered under my insurance). They are an amazing team, I would recommend anyone and everyone to this shop.

Name: J*** L****
Date: 2020-10-22 17:58:07
Rating: 5
Comment: They have great customer service and do great work. You wouldnt even be able to tell my truck was ever hit. When they accidentally ordered the wrong grill they made it right, right away. They even went as far as to go out and buy my light up trailer hitch cover and installed it. Would highly recommend

Name: R***** H***
Date: 2020-09-24 17:08:51
Rating: 5
Comment: I have had nothing but Awesome experiences in dealing with Dunshee body and Frame. I recently had two vehicles worked on by them a car and a truck and they both looked absolutely beautiful when I got them back (and I am a very picky car person). They do high quality work and deliver on what they say they are going to do. One other nice thing about this business is that they want to do what is right for the customer not just for the insurance company or for the sake of getting the work completed but because quality in their work matters to them and it shows. As long as they remain in business I will always take my families vehicles to Dunshee Body and Frame for any thing that we have needs for, Great job folks, keep up the Awesome work!!!!

Name: A*** B****
Date: 2020-09-11 15:20:35
Rating: 5
Comment: Dunshee is great on every level. High quality work with super responsive and friendly staff. Ive dealt with some shady car repair places and if youre looking for the opposite of that experience, Dunshee is where you should take your vehicle.

Name: M****** P******
Date: 2020-08-07 21:50:25
Rating: 5
Comment: The work completed on my car was exceptional. It looks brand new. All the lines are right where they should be and the paint and clear coat are perfectly blended with the rest of the car. Their master technician is a body work wizard.

Name: J****** C****
Date: 2020-07-20 17:45:36
Rating: 5
Comment: Dunshee staff was very helpful. They arranged my rental car pick-up. They kept me informed through the whole process. The work done to my car looks amazing and them cleaning the inside of my car was an added bonus!

Name: L*** P****
Date: 2020-07-20 17:43:56
Rating: 5
Comment: My very first experience with dunshee and I found out they went above and beyond anything I ever expected I will recommend dunshee to everyone I know thank you for not only repairing my car but for cleaning my car and fixing my gas tank you all are great 💖💖💖

Name: N***** D*****
Date: 2020-06-29 17:33:55
Rating: 5
Comment: Hit a deer over Memorial Day weekend so the shop was closed until Tuesday. I got a phone call from them with the initial estimate before noon...on Tuesday! They hopped right on the process. I sent them my insurance information and they handled the rest. They sent me continual updates throughout the whole process. They gave me an estimate that it would be done on a Friday by the end of the day, but got it to me on Wednesday at noon.Not only did they do great work on the repair itself, they were super friendly, professional, and helpful along the way. I would highly recommend Dunshee Body & Frame!

Name: J** S*******
Date: 2020-06-23 16:04:34
Rating: 5
Comment: Great communication. Worked hard to meet my unique time frame for the repair. Fix looked great. My car was returned clean and detailed. Highly recommend!

Name: C*********** I*** J******
Date: 2020-06-19 16:14:35
Rating: 5
Comment: They were amazing at Dunshee Body & Frame... My car looked amazing and they even vacuumed and cleaned the interior that was a Bonus for me!! THANK YOU SO MUCH FOR THE GREAT SERVICE! I will definitely let friends and family know about Dunshee!

Name: D****** W*******
Date: 2020-06-16 15:26:34
Rating: 5
Comment: Great communication. Well recommended by satisfied customers. Excellent service and professional staff. Dunshee did a wonderful repair for us.

Name: N******* P****
Date: 2020-05-28 13:10:35
Rating: 4
Comment: They over promised and under-delivered on repairs time. They added over 5,000 dollars in supplemental repair expenses and still added the 1,000 dollar deductible onto our final bill. While waiting for repairs, we spent thousands of dollars on rental vehicles. By the time we checked out our van was missing a cover for hanger hook and a tow bar hook cover was missing from the bumper. They did not originally offer discount or apologize for the extensions of estimated repair time. However, the owner did eventually follow up, and was very considerate. Thank you!

Name: D*****
Date: 2020-04-10 22:12:22
Rating: 5
Comment: They lifted my Jeep 2.5 and gave me an alignment as well. I felt that the value given was very high. They went the extra mile by giving me daily updates, washing the outside and inside of my Wrangler (smells better than when it went in) and overall did great work. Best part was they had parts in and installed the very next day. Very quick, easy, and great work!Scott was my sales rep, very professional, no issues or complaints. Gave me sound recommendations and was punctual and willing to deal with my many phone calls.Thanks Guys!

Name: D**** B**********
Date: 2020-04-01 18:31:16
Rating: 5
Comment: Did great job. Informed every step of the way. Car looked like brand new. Interfaced well with my insurance company, taking that burden off of me. I was a returning customer and will go back, God forbid I need more work.

Name: D*** C*********
Date: 2020-03-06 22:16:57
Rating: 5
Comment: My repair came in at less than the estimate, it was finished when promised, and I really appreciated the daily text updates! My car looks better than when I dropped it off - they cleaned the inside!

Name: M****** P*****
Date: 2019-12-26 23:14:50
Rating: 5
Comment: I’ve had my cars in a few body shops, but Dunshee by far exceeds all quality of work. They warrantied my paint from when a car wash damaged my car. They also detailed the inside at no cost as well. If anyone needs work done, I definitely recommend this shop!!

Name: A*** H******
Date: 2019-11-10 03:14:01
Rating: 5
Comment: Excellent service. They do what it takes to make sure your vehicle comes back to you better than it was before the accident.

Name: D**
Date: 2019-06-08 11:54:56
Rating: 5
Comment: Dunshee was totally professional from start to finish. The quality of workmanship and dedication to excellence is very much appreciated. Communication was seamless and they answered all my questions. They treated my truck like it was their own and I very much appreciate that. They even hand washed it before I came to pick it up!! I will definitely use Dunshee for all my auto body needs in the future.Thank You!

Name: M*** G****
Date: 2019-05-21 00:59:38
Rating: 5
Comment: Impeccable workmanship. I’d highly recommend Dunshee for all auto body repairs. The receptionist is super friendly, the waiting area is clean and inviting, and Ron’s customer service is second to none. Thank you Dunshee!!

Name: A**** W*****
Date: 2019-02-28 02:12:36
Rating: 5
Comment: Extremely friendly service from start to finish. Their knowledgeable staff walked me through everything and made the insurance repair painless. They even detailed the inside of my car for me, which I did not expect.

Name: l*** b
Date: 2019-01-03 02:23:09
Rating: 5
Comment: Dunshee is the best place to say goodbye to your beloved car. Everyone is understanding of your incredible loss and they are there to ease your pain every step of the way. Ill always remember my last view of my sweet little car in the dunshee graveyard.

Name: P**** T*******
Date: 2018-05-23 16:27:04
Rating: 5
Comment: Did a beautiful job repairing my suv after being rearended. They also cleaned itt inside and out. They made the entire process easy and worked with my insurance so i didnt have to worry about what was needed.

Name: M***
Date: 2018-05-02 17:27:26
Rating: 5
Comment: My vehicle was rear ended and needed a lot of repairs. I Just picked up my car and could not be more pleased. I am floored at the outstanding customer service and care both I and my vehicle received. Dunshee wil now be the only repair shop getting my business in the West Michigan area! Thank you for your quick and efficient service, Dunshee! Also I loved that they send texts updating you on the progress of your vehicle so you can stay in the loop!!!! Would give more stars if I could

Name: A**** S*****
Date: 2018-01-10 17:03:58
Rating: 5
Comment: First visit: My vehicle was tagged by a salt truck and needed bumper and hood resprayed.Second visit: 3 dents and dings to be attended to and removed.Office staff-- friendly, quick and easy.Estimator-- Professional and efficient.Paint staff & PDR staff-- Flawless.Vehicle upon pick-up-- Clean inside & out, plastic floor mats (even over my weather-tech mats) and a Thank You card perched on the center of my dash.You folks EARNED my business for the future.Thanks.

Name: K M
Date: 2017-12-15 18:42:56
Rating: 5
Comment: Absolutely fantastic job. I got into a hit and run accident, Dunshee did a great job working with my insurance to get my car fixed. They did fantastic work and kept me in the loop the entire time with updates. When I went to pick up my car both inside & outside had been cleaned. I highly recommend Dunshee to anyone who’s car needs bodywork.

Name: A***** J*******
Date: 2017-07-18 20:41:07
Rating: 5
Comment: Excellent customer service!!! We were told by Auto Body USA that it would cost close to $1000 to fix our bumper that was hit in a parking lot. Dunshee buffed it out for free right on the spot. Joe the owner helped us and was kind, friendly and honest. I would definitely recommend Dunshee!

Name: D** A*******
Date: 2017-06-04 00:00:02
Rating: 5
Comment: Dunshee has done work for me before and always great work so l needed work on my Pontiac Firebird Firehawk my baby and once again another great job. Thank you Ron and everyone at Dunshees

Name: J***************
Date: 2017-05-09 14:15:53
Rating: 5
Comment: Bought tires online and needed to have them installed and balanced. also I was in need of an all wheel alignment. So I decided to give dunshee auto body a go because I figured they would do a better job then some chain automotive tire place. I definitely made a great choice. My mustang drives like its on rails. Rides Very smooth and drives straight on highway with no pull in either direction. I work during their business hours. However it was as easy as dropping my car off after work and picking it up the next evening. They called me when my car was done. I paid over the phone. The part I really appreciated was not only did they leave my receipt in car, but they also had a print out of my alignment specs before and after they worked on it. Great work and customer service Dunshee auto body and frame. I will be a returning customer in future. Forgot to mention how good on pricing they were!

Name: A** S****
Date: 2016-02-17 21:41:18
Rating: 5
Comment: Great Service! I had a huge gauge on my rear bumper and I cannot even tell it was there. They did a great job, were fast, courteous and worked well with my insurance. The gals in the office are right on top of things and I have absolutely nothing negative to say about my experience with Dunshee. I wouldnt hesitate to recommend them-they were awesome! Thank you!

Name: C**** D******
Date: 2016-02-17 21:05:08
Rating: 5
Comment: Absolutely loved my experience with Dunshee. They were very professional with the entire experience. Extremely knowledgeable staff. Kept me updated with daily text messages letting me know the status of my vehicle, and the estimated completion date. Im still blown away by how fast they got the job done, and even more how amazing it looks. Like nothing ever even happened! You simply cant go wrong with Dunshee, and I would recommend them to anyone looking for a body shop in the area.

Name: A***** C****
Date: 2015-10-30 03:29:46
Rating: 5
Comment: I was driving through town and needed a plastic rocker cover reattached that day. After calling around for hours, they were the only shop that had availability to look at it. They repaired the plastic part, added it to my car and I was good to go. They gave me a fair price, they were able to work with me in my predicament, 10/10.