Darrells Firestone

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Name: R****** D***** o* F*********
Date: 2023-10-04 17:12:55
Rating: 5
Comment: Thank You Jason, all I needed was air in my tire and Jason got me right in and out. I will definitely be going back to purchase my tires. Great experience !

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Name: M** D****
Date: 2023-09-09 13:58:44
Rating: 5
Comment: Had an issue another local repair shop caused. Jason and Chris were very helpful in getting the issue scheduled and corrected in a timely manner. Greatly appreciate them and the team of mechanics at Darrell’s. They have a new customer!

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Name: P**** J****
Date: 2023-09-02 15:01:54
Rating: 4
Comment: I had a slow leak in the tire. I ran the tire up there and they put a plug in it right away for me, so good!

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Name: J**** T*******
Date: 2023-08-30 16:58:18
Rating: 5
Comment: Timely service. Excellent explanation of services needed.

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Name: J****** W*****
Date: 2023-08-23 10:21:51
Rating: 5
Comment: Awesome shop. Was able to make a last minute appointment before my daughter left for school. Low cost to recharge the a/c and oil change.

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Name: D**** S****
Date: 2023-08-18 18:24:54
Rating: 5
Comment: We had exceptional service and straight answers on pricing from the start. The work was done as stated. Very timely and courteous. Definitely worth it. Thank you!

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Name: W*** C****
Date: 2023-08-14 13:19:32
Rating: 5
Comment: Professional AND fast. They were able to service my car within hours of me calling for an appointment. The work was completed, and my car is running well!

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Name: K**** C**
Date: 2023-08-09 16:45:34
Rating: 5
Comment: They were able to take a look and repair my exhaust system in under 2hrs.

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Name: C****** P***
Date: 2023-08-04 20:07:17
Rating: 5
Comment: Very good service, knowledge tech team and reasonable price. Sometime men are not very courteous and Jason, Chris were very courteous.If u need car repairs contact Darrells Firestone.So far car is running hopefully it will continue.

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Name: K**** E*****
Date: 2023-08-03 15:28:25
Rating: 5
Comment: Professional, courtesy, and fair. This is why they have been in business for over 30 years.

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Name: J**** D******
Date: 2023-07-13 19:01:18
Rating: 5
Comment: Very kind and got the job done quick

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Name: T** H
Date: 2023-07-07 16:36:11
Rating: 5
Comment: Service was very fast and reasonably priced and the staff was helpful and easy to deal with. Ill definitely use them again.

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Name: A*
Date: 2023-06-26 13:08:33
Rating: 5
Comment: Got a flat tire on Friday evening and they were able to repair it for me the next morning. Was impressed how quickly they fit me in especially on a weekend when things can be busy. Easy process and got my car back in less than 24 hours. I’m new to Farmington Hills so this was my time going to Darrell’s. Will definitely continue coming here. Highly recommend!

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Name: A******** K*** T*
Date: 2023-04-04 13:10:51
Rating: 5
Comment: First off - EXCELLENT service! My wife needed some brake work on her Mercedes and was able to get in the same day at Darrells Firestone in Farmington Hills. We dropped her car off and Darrells team called with an estimate. We gave the go ahead and they got to work fixing her brakes. My wife had other work to be done (her Mercedes has about 80k miles on it) so she let them have it for a couple days to get everything looked at. Darrells provided her a loaner vehicle to use to get to and from work at no additional cost. Everything was done right and we couldnt be happier with the service.

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Name: J*** G*********
Date: 2023-03-28 18:32:57
Rating: 5
Comment: Darrell’s got me in and completed the job quickly at a reasonable price.

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Name: R*** K****
Date: 2023-03-18 18:40:23
Rating: 5
Comment: Excellent service. Were quick to respond. Went to them for a second look at my vehicle and they probably saved me 3 grand by not getting repairs done that werent necessary.

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Name: T***** U****
Date: 2023-03-18 14:58:31
Rating: 5
Comment: They were quick with my oil change , and very helpful with all the questions I had about repairs.

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Name: R***** G******
Date: 2023-03-12 09:58:28
Rating: 5
Comment: Very ease to deal with and they did what they said. Also finished when they said they would, Id go back again.

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Name: A***** K***********
Date: 2023-03-08 19:01:04
Rating: 5
Comment: Darrell’s Firestone provided great customer service before, during, and after service. I think their pricing was reasonable; they did not pressure me to get additional work done on my vehicle.

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Name: N***** Y**** R***
Date: 2023-03-08 17:39:30
Rating: 5
Comment: They were very professional, answered all my questions, and did an awesome job on my car. My car runs great! I’m definitely coming back for all my car needs.

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Name: C**** B** (***********
Date: 2023-02-14 18:59:08
Rating: 5
Comment: Great Experience… Professional Staff & timely…… these guys don’t mess around - they are Very good - Detail oriented, knowledgeable, thorough, well trained…. Very competitive rates …

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Name: R*** K****
Date: 2023-02-10 11:44:32
Rating: 5
Comment: Love this team, always accommodating and do it right!

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Name: T**** M****
Date: 2023-01-16 14:42:01
Rating: 5
Comment: Excellent service and very reasonable pricing!

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Name: R*** R******
Date: 2023-01-05 19:20:17
Rating: 5
Comment: My wife had a nail in her tire the day before we were leaving town on vacation. It was the night before New Years Eve and it was very tough to find a shop open. A family member referred us to Darrells Firestone so I called. They got us in, repaired the tire and had us on the road for vacation. They were professional, prompt and accommodating.

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Name: O********
Date: 2022-12-31 19:05:13
Rating: 5
Comment: Our family has been using Darrell’s for over a decade and they are reliable, fast and do great work

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Name: R***** W
Date: 2022-12-30 17:33:20
Rating: 5
Comment: My experience was flawless. After trying out several other repair shops I decided to use Darrells Firestone for the first time after reading the reviews and they exceeded my expectations. I found my new mechanics.

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Name: J*** J****
Date: 2022-12-30 14:52:15
Rating: 5
Comment: I went to get a set of tires, the tires I selected didn’t make In because of the storm. They gave me the next best tires, I end up saving money. Great customer service

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Name: Z**** P*********
Date: 2022-12-01 17:42:22
Rating: 5
Comment: This was the best experience I’ve had with a mechanic shop in my life. I had some exhaust issues come up on Tuesday morning. They had my car in the shop by the end of the day Tuesday, and I picked it up by 4 pm on Wednesday fully repaired. Jason, the guy working on my car, called me as soon as their inspection was done and let me know what the issue was, how they were going to fix it, and what the cost was going to be up front. He also suggested I get my brakes done because they were in really bad shape but left that additional work up to me. He did not try to up sell me at all. When I came to pick up my car, Jason had me pay and gave me an itemized receipt without me needing to ask. So far, my repair seems to have corrected the problem and I will be going back to Darrell’s Firestone with any car troubles in the future.

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Name: M******* P*****
Date: 2022-12-01 15:46:25
Rating: 5
Comment: It was quick and he updated me as they were going along on the performance

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Name: j**** m*****
Date: 2022-11-30 20:21:49
Rating: 5
Comment: Chris & the guys were always accurate on their diagnosis. Completed jobs quickly and at a fair price. I’ve never had a ‘comeback’ on any of their repairs!

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Name: D*** L***
Date: 2022-11-06 18:25:13
Rating: 5
Comment: Knowledgeable, friendly, and helpful! They are not close to me but I often drive here for service because I know I can trust them to do the right thing for a reasonable price!

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Name: T**** B***
Date: 2022-10-29 19:00:26
Rating: 5
Comment: I just wanted to know what my vehicle might need before winter got here. They inspected my steering, suspension and brakes free of charge. They were very friendly and helpful. Would definitely recommend them.

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Name: K****** R***
Date: 2022-10-20 16:33:21
Rating: 5
Comment: Honest guys who aren’t trying to rack up a bill! Chris found a great cost effective solution for my throttle body saving me hundreds of dollars. They even gave me a courtesy loaner vehicle so I could get home! These guys are the best!

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Name: N**** S****
Date: 2022-09-27 17:29:15
Rating: 5
Comment: Slow leak in tire. They were fast and friendly. Will be back for other services.

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Name: J**** F*****
Date: 2022-09-25 18:51:22
Rating: 5
Comment: When I handed them my keys, I knew I was in good hands. My trucks issue was no problem for them to fix.

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Name: L****** J****
Date: 2022-09-25 04:10:29
Rating: 5
Comment: Great customer service! I called & they were not available; however they asked if they could make an appointment for me. They did which was much more convenient than waiting…

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Name: J** R***
Date: 2022-09-23 16:32:55
Rating: 5
Comment: Replaced a trans line and fuel filter that were both leaking. Very high quality, prompt service.

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Name: L****** G****
Date: 2022-09-12 13:11:13
Rating: 5
Comment: Very pleasant experience. Upfront and honest. Made me feel comfortable. I look forward to doing business with them in the future.

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Name: j********* d*****
Date: 2022-08-21 16:45:40
Rating: 5
Comment: I Google Timing Chain and a few auto repair shops popped up. Darrells auto repair was one of them. I called and talked with Darrell. He explained to me what he thought the problem was. I know l must have called him four time within a hour. He was so patient with me. I was in panic mode. So he told me he couldnt look at my truck but to call his other shop. They all were very nice and polite. I talked with Jason and Chris. I was so impressed with the time Chris took in explaining everything to me. Darrells Auto Repair Shop have a customer for Life. Ive already told several of my family and friends about the shop. Thank you so much. 👍

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Name: R*** N
Date: 2022-08-09 18:47:39
Rating: 5
Comment: Outstanding and professional superb quality work done sensational customer service and understanding. Greatest, best team available. Thank you so much everything has been amazing.

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Name: E**** G******
Date: 2022-07-26 16:34:21
Rating: 5
Comment: These guys are great! Recommended by a friend, they are honest, reliable and did the job in a timely fashion. They have been in business for decades and its clear why.

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Name: J***** L****
Date: 2022-07-23 17:05:37
Rating: 5
Comment: As a novice mechanic, it is nice having a local shop who can do the repairs you don’t have the equipment for.

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Name: S*** S***
Date: 2022-06-12 13:25:00
Rating: 5
Comment: Very easy to obtain an appointment. Seamless and courteous check in and check out process. Quality work and good customer service. Thank you!

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Name: M*** T*****
Date: 2022-05-07 23:04:47
Rating: 5
Comment: Jason did an awesome job. He went above and beyond and was even able to knock some money off the final price!

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Name: R****** S****
Date: 2022-04-15 16:38:05
Rating: 5
Comment: I am happy with the service. I was also able to get my car back in the same day. I will be coming back when I need service on my other car.

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Name: A**** A********
Date: 2022-03-31 13:28:44
Rating: 5
Comment: We trust Darrells Firestone w/ our fleet of company vehicles. From oil changes to more complex repairs: fair price, quick service and a friendly team. Thanks!

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Name: H***** M****
Date: 2022-03-20 22:14:31
Rating: 5
Comment: My 2018 equinox had a strange noise at 1500 RPMs. One mechanic told me it was a timing belt $1,800 to repair. Took it to Daryls Firestone and they diagnosed it as a loose exhaust pipe rattling at 1500 RPMs only. Total price $70 could not be happier!

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Name: L**** G*****
Date: 2022-03-19 20:43:12
Rating: 4
Comment: I had exhaust and power steering belt work done. Service was fast an billing was transparent. I will use them again.

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Name: M*** C*******
Date: 2022-02-28 00:00:26
Rating: 5
Comment: Great place. Honest feedback. Great prices. Quality service. Jason is a great person to work with!

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Name: J**** M****
Date: 2022-02-12 01:01:34
Rating: 5
Comment: Guys are awesome.. They do quick and price is affordable.. Recommended that service to everyone..

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Name: S***** v********
Date: 2022-02-01 18:04:12
Rating: 5
Comment: At first glance appears as any other repair shop but soon I found that behind the simple customer service there is a very kind people who are professional and a closely caring treatment as if they are servicing one of their own. Unbiased and fair in providing service and sharing information about your vehicle as a part of prevention to minimizing my future need for repairs. Thank you for leaving a best first time impression in my mind.Soheil Vakilpour

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Name: M****** E******
Date: 2022-01-27 16:27:58
Rating: 5
Comment: Good place to get car repairs. Fair prices and service. I recommend them for general repairs

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Name: S**** Z***
Date: 2022-01-14 12:08:46
Rating: 5
Comment: I cannot say how happy I was to see this place! The air pressure in my tires was low and one was dangerously low. Every gas station air machine that I passed was out of order. I pulled into Firestone and the super nice guys filled ALL my tires with a smile. THANK YOU!

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Name: E**** M****
Date: 2021-12-04 19:49:47
Rating: 5
Comment: I had an emergency with my lug nuts coming off and post breaking while I was driving and was pretty far from my house. I called the nearest tire shop and spoke with Jason about my situation. Im so glad I went to Darrells Firestone because they were super nice, fit me in asap and made sure my car was safe to drive home. I am super grateful. Would totally go there again when I dont have an emergency!

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Name: K**** D****
Date: 2021-11-25 17:35:24
Rating: 5
Comment: My 1996 Chevy pick up started running rough. I took it to Darrells. The mechanic worked his tail off to diagnose a very rare and strange issue. He was able to fix it and came in 600 dollars under the quote. Chris was my customer service agent and he was amazing. He kept me informed and was very thorough in his explaining the issue. This garage is trustworthy and honest as the day is long. I will come back for any and all of my mechanical and maintenance needs.

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Name: A**** A****
Date: 2021-10-28 12:50:33
Rating: 5
Comment: I had my car fixed at Darrells. I liked the fast service and the way Chris took time to explain me the issue. I would definitely recommend!

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Name: S**** T*****
Date: 2021-10-20 21:49:31
Rating: 5
Comment: The road hazard insurance provided by Darrells Firestone on a set of tires installed by them is fantastic $10 per tire. I had to pay only a very small fee to have a blowout tire replaced after 18 months of install.

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Name: D******* J*****
Date: 2021-09-23 16:33:44
Rating: 5
Comment: I’ve had my cars fixed at Darrells for over 20 years. I love their professionalism and care. I recommend them highly.

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Name: P**** H******
Date: 2021-09-20 13:39:21
Rating: 5
Comment: I needed a quote for a suspension repair. I got an honest assessment of the damage and the cost to repair. Extremely helpful.

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Name: S***** J******
Date: 2021-09-04 16:33:56
Rating: 5
Comment: Great survive! Very friendly! Highly recommend 😊

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Name: A****** R
Date: 2021-08-03 20:28:45
Rating: 5
Comment: Easy to work with and honest, fair prices, even gave me a better deal than advertised. 45 mins in and out on a Monday...cant beat that!

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Name: A***** F********
Date: 2021-07-31 20:16:49
Rating: 5
Comment: Great service everytime I take my vehicle there.

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Name: L**** S*****
Date: 2021-06-29 14:31:38
Rating: 5
Comment: Professional and knowledgeable. Smart, honest and thoughtful diagnosis of problem. Pricing very fair.

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Name: O***** R****
Date: 2021-06-16 22:11:20
Rating: 5
Comment: Im new to the area and was looking for a shop to help with my tire that kept having low tire pressure. I chose Darrells on a whim and Im so glad I did. They got me in the same day I called them and they were extremely quick once I got there. A few weeks later I had another tire problem and they told me to come right in and again were super quick. As a young woman, I sometimes feel out of place in automotive places, but they made me feel welcome and they were eager to help me. They even texted me after a couple of days to check to make sure everything was going well with my tire! I hope I dont have any more car issues, but if I do, I will absolutely be returning to Darrells Firestone.

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Name: J**** G*******
Date: 2021-06-03 19:50:47
Rating: 5
Comment: Ive been almost exclusively going to Darrels for a couple years now. Best mechanic in the area.They really saved me while I was looking for used cars too. Darrel and all of the other mechanics are very honest, and told me exactly what was happening with the cars I brought in.I

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Name: A***** H***
Date: 2021-05-07 18:44:47
Rating: 5
Comment: They took care of some repairs on my 2000 jeep cherokee. Ive been coming almost 10 years. Ive had my jeep 20 years course its a pretty old vehicle. Its been a reliable vehicle. DARRELS FIRESTONE is like a family being I just live a couple blocks. Chris had my jeep in & out in a timely manner🚙👍

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Name: s** k****** h*******
Date: 2021-05-04 23:05:01
Rating: 5
Comment: Very professional and great people. They charge reasonably

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Name: s**** f******
Date: 2021-03-31 12:40:54
Rating: 5
Comment: I was having a noise for over a year and the were able to fix the problem when know one else was able to tell me what was wrong. I also like that they do a full inspection and let you if there are any other problems.Great work.

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Name: M****** O******
Date: 2021-03-24 14:55:11
Rating: 5
Comment: I took my vehicle to another shop last year (name starts with Mr and is on Grand River) to have my exhaust repaired. Basically they didn’t do it correctly and over charged me for the work. So a year later, I took my vehicle to Darrell’s. The technician took a look and said it was not welded correctly, and they could repair the welds and get me back on the road for a small fee. I should have taken my vehicle to Darrell’s first. Lesson learned

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Name: C**** J******
Date: 2021-03-20 13:29:24
Rating: 4
Comment: I went to Darrells to find out why my car had a rubber odor and why car had a pulling feeling when I would drive sometimes.They diagnosed my van with a plugged catalytic converter.I came to find out what was wrong with van and i found out.Its close to a thousand dollars to get it fixed.I actually went on google myself to see price and match what he said and the signs of a bad cataytic converter matched what he told me.I would say my first visit there went ok.I hear horror stories all the time about Auto shops.So i always do my research and look up reviews before i take my vehicle to anyone.I am a middle age woman of color so I always look at rating on business first.So yesterday went ok at Darrells Auto.Front desk was welcoming and there was also a couple other older ladies in lobby.It.made me feel more comfortable.

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Name: S** K**
Date: 2021-03-14 01:20:31
Rating: 5
Comment: Jason and brian are just a couple of guys that do what they say will do and they deliver! It was super easy and painless and will definitely be back!

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Name: L****** Z*****
Date: 2021-03-11 17:22:11
Rating: 5
Comment: Chris and Jason were great! Very helpful, polite, professional, friendly, and honest. Explained things very well and made me feel comfortable. Great communication, timely service. Definitely my place to go from now on!

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Name: T***** J******
Date: 2021-03-05 21:07:01
Rating: 5
Comment: Greeted with a smile, asked what my issue was and immediately took care of it.... Class - A treatment........ Big Thumbs Up to Darrell’s Firestone...... L. Kareem

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Name: B**** S******
Date: 2021-03-04 21:50:57
Rating: 5
Comment: Very reliable very trustworthy. Im in from out of town not many mechanics I trust . I highly recommend Daryls Firestone

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Name: J******* W******
Date: 2021-02-26 12:02:58
Rating: 5
Comment: The technicians at Darrells Firestone know more about my car than the dealership mechanics. And they only charge a fraction of the price. Thanks guys.

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Name: L*** E******
Date: 2021-02-03 15:13:29
Rating: 5
Comment: Thank you so much for your fast professional service! We really appreciate that you took the time to explain what was happening, and not just hand over a bill. The printout was great and really helped us understand what was going on. it was our first visit there but you will definitely be our go-to whenever we have car issues. Thank you so much!

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Name: P*** B*****
Date: 2021-01-24 17:45:46
Rating: 5
Comment: Customer service and quality of work were excellent.Their quote was only slightly higher than the two other places I contacted, but for same day service and the reviews mentioning professionalism and quality, I figured it was worth it. It came in a little under the quote and the work seems excellent. Couple handprints on the hood, but not a big deal. Couldnt be happier!

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Name: S***** H******
Date: 2021-01-12 12:59:19
Rating: 5
Comment: Darrell, Chris, & Jason are the main guys I deal with. I must say, my experience has been extraordinary. They are honest! Which is extremelyHard to find honest people anymore, these guys are on top of it- drop off your car and you’ll feel like you’re driving a totally different car when they are finished! Family owned is what attracted me most because i know what it takes to run a familyOwned business,And that’s dedication which is what your business culture is all about, and that’s caring about your customers!You guys are the best indeed, and if you are curious if this is the shopTo fix and repair your car, this is it!! Look no furtherThank you Darrell’s Firestone for always being there for my family and ISteven HannoshYour Trusted REALTOR

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Name: s***** c*********
Date: 2021-01-07 14:38:15
Rating: 5
Comment: Very professional! I popped in because my car/suv was over heating! My vehicle has high mileage so I was expecting at some point I was going to need some work! Darrell’s Firestone was working with a full schedule but, they took it in and loaned me their loaner car no questions asked! To my surprise I’ve never been treated so nicely by any other auto repair place! They put all my worries to rest and the work I needed was done and I was very pleased! Thank you again for the speedy work! A new customer I am!

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Name: P**** M
Date: 2020-12-22 17:55:32
Rating: 5
Comment: Recently used Darrell’s Firestone for an oil change and brake service. They did a great job.They are independently owned and operated so I’m glad to give this local business my business.We will use them for our future needs as well.Also, they are located in the heart of downtown Farmington with walking distance of many shops and businesses to occupy your time while you wait.I recommend Darrell’s Firestone.

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Name: L****** M****
Date: 2020-12-20 17:48:38
Rating: 5
Comment: Very inviting, clean &Jason was professional with superbcustomer skills ! Thank you.LM

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Name: C**** J****
Date: 2020-12-17 14:03:04
Rating: 5
Comment: No only because of the age of my car and what all needed to be done I thought it be best for me to get a new car. I appreciate the detail of them items needing work. I felt they were very through.

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Name: A** J* B********
Date: 2020-12-10 16:11:47
Rating: 5
Comment: Knowledgeable, friendly and very fair. Way better experience than any big chain can provide.

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Name: C********** L***
Date: 2020-11-27 13:09:08
Rating: 4
Comment: Good service, more expensive to change tires than competitors

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Name: C Y
Date: 2020-11-11 19:02:44
Rating: 5
Comment: Always courteous. Always figure out whats going on with my old gal. Am a retired cop, hard to find honest, reputable mechanics. This is one of them. Great job as always. Went back to Darrells my go to automotive fixers. Went 11/10/20, terrific, trustworthy.

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Name: I**** M***
Date: 2020-11-04 19:55:51
Rating: 5
Comment: They are very helpful And good at what they do. They will keep at it until it is right! Very easy to work with as well!

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Name: S**** W***
Date: 2020-09-12 16:58:12
Rating: 5
Comment: Had a tire repaired. Terrific service, they repacked the spare for me and everything. Very satisfied.

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Name: J** W*****
Date: 2020-09-03 02:35:08
Rating: 5
Comment: Great all around! Professional, knowledgeable, excellent service and a great deal. I highly recommend Darrell’s firestone!

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Name: E******** S******
Date: 2020-08-03 16:04:21
Rating: 4
Comment: The work was done well the staff were nice and very thorough on the inspection.recommdations make an appt

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Name: E*** W*******
Date: 2020-07-27 16:17:05
Rating: 5
Comment: 5 stars well deserved, got me in late in the day and resolved our tire issues very quickly. All staff was hospitable and helpful.

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Name: e***** k****
Date: 2020-07-22 13:38:37
Rating: 5
Comment: Someone recommend them to me they were very courteous and gave me several options and also told me what else needed to be taken care of.

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Name: P******** T*** & F*******
Date: 2020-07-02 20:35:28
Rating: 5
Comment: I bought a set of wheels and tires from a different tire store. Less than 350 miles later I hit something on the freeway, ruining a tire. I had it replaced, but the balance wasnt correct.I stopped into Darrells on a whim. I explained to them the shaking at freeway speeds. 10 minutes later my truck was on a lift.As it turns out, all four of my 33x12.5s werent balanced correctly.They have a really nice CNC tire balancer, and a technician that knows how to use it. Now the truck rides smooth as silk. There isnt a shimmy when the speedo is buried.Decent prices for good work is what I left with. I will be back in the future.

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Name: G***** D*********
Date: 2020-07-02 00:38:47
Rating: 5
Comment: Friendly and attentive, had my exhaust replaced at a great price and my vehicle is whisper quiet....thank you!!!

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Name: M*** G*****
Date: 2020-06-09 16:55:01
Rating: 5
Comment: I am a first time customer. I made an appointment for an A/C recharge. They finished it up faster than I expected. Everyone I spoke to was friendly and courteous. Highly recommended and I will return.

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Name: C*** H********
Date: 2020-06-09 13:16:10
Rating: 5
Comment: I had a lot of work done with my car (clutch, trans mountain etc) they went beyond my expectations I have nothing but good things to say about this company.

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Name: R******* J****
Date: 2020-06-03 14:35:40
Rating: 5
Comment: Excellent customer service. They got me my tire in less than 24hrs. Installed exactly at appointment time and back to work within 1 hr. Friendly service.

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Name: j*** t******
Date: 2020-05-12 13:25:57
Rating: 4
Comment: The work done on my van was done professionally and done right.However, I think their precautionary measures regarding the virus is over the top. Closing down the waiting room and reception area is uncalled for. It made a uncomfortable situation when a customer had to wait for a ride to get home and being treated like I have the virus.

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Name: R**** P******
Date: 2020-05-09 14:03:22
Rating: 5
Comment: I took my 17 year old car to Darrells and they fixed the problem within a few hours. It didnt cost me an arm and a leg either. Best of all, I trust them to do the right thing, which is very important. Thanks guys.

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Name: J**** M********
Date: 2020-04-24 17:37:35
Rating: 5
Comment: Got some major work dont to my car recently front and rear struts/shock from ball joints. They are by far the cheapest place around compared to other garages. High quality work. Hospitality is second to none Very professional. I highly recommend them

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Name: M**** S*****
Date: 2020-04-18 16:09:26
Rating: 5
Comment: During the shut down, they still came to my rescue and got my car ready in less than a day with friendly, professional, no-contact service. The best!

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Name: S******** T***
Date: 2020-03-08 02:29:45
Rating: 5
Comment: Went to Farmington Garage before coming here, and was quoted over $1300 and was told my entire water pump system needed to be replaced. Got a second opinion here and it was $700, and only a small part of it needed to be replaced, along with my thermostat. Totally fixed the problem, this was over two weeks ago and havent had an issue at all. The guy at the counter (Jason I think) was super kind and kept his word on the timing of the work needed, too. Ill be going here for all my car repairs from now on!

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Name: 1*******
Date: 2020-01-20 20:25:52
Rating: 5
Comment: They were absolutely wonderful! He gave me a break down from order of necessity and now I have a clear plan of action. The shop was clean and inviting It was such a blessed experience.

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Name: E**** B****
Date: 2020-01-14 02:53:21
Rating: 5
Comment: Great price and service! Chris was awesome.

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Name: C***** S********
Date: 2020-01-13 16:44:51
Rating: 5
Comment: Did timely repairs work without trying to up sell more products and services.

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Name: S****** S*****
Date: 2019-12-24 13:57:14
Rating: 4
Comment: I chose to use Darrells Firestone to review and repair my sons 2013 Escape that was making noises that required attention. They diagnosed the issues and fixed one, due to some communication issues among Darrells employees I was not alerted to an issue that required my authorization to fix.This caused me to drive away with a noisy wheel bearing, which Ithen had to return to ask why they released the vehicle, they apologized and we agreed to fixed it.So I drove away again and heard another intermittent noise. I then informed then via email that I would not write a review because it would not be good.So Darrell himself called me and requested I bring the vehicle back so they could make it right. I returned the vehicle, and they fixed it....NO CHARGE.They have restored my faith and I believe they are are a good source for repairs, we had an issue and they stepped up to fix it. I commend Darrells Firestone and recommend their service as reputable, honest and timely repairs.

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Name: B**** W***
Date: 2019-12-04 15:59:39
Rating: 5
Comment: Installed Snow tires on my wifes Car. they charged very fair prices and worked really hard to get the Job done well. Oil change price we were quoted was about $15 higher than big rays. However, I wouldnt go anywhere else in farmington for Tires.

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Name: J**** S*****
Date: 2019-11-22 04:58:31
Rating: 5
Comment: I like this location Ive had my tires changed here multiple times. Theyre very quick And effective. If you are looking for a reliable garage this is one I would suggest.

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Name: T****** R* M******
Date: 2019-11-20 18:18:15
Rating: 5
Comment: I had a puncture in my tire on the way home from work. I called every tires shop near me and everyone said they were too busy to fix my hissing tire. I called Darrells and they said they could squeeze me in. The guys at the front desk were very accommodating, helpful, and friendly. I was so very thankful that they squeezed me in last minute. They even priced out some snow tires for me while I waited, and the wait was not long at all. I love the location. Its in the heart of downtown Farmington, so you dont have to wait in waiting room if you dont want to. Ill be back soon for my snow tires.

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Name: S**** T
Date: 2019-11-05 00:08:53
Rating: 5
Comment: Highly recommended. Very friendly, helpful and fair. Got me in and out quickly even though they were busy. Definitely will return in the future. Thanks Darrell!

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Name: M*** K****
Date: 2019-10-31 17:31:48
Rating: 5
Comment: 1st time to this Firestone. Very honest and up front regarding my concerns. Kept my car a proper amount of time to double check my brakes and brake petal. I will come back to this store when in the future 😊

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Name: S**** S****
Date: 2019-09-29 16:31:47
Rating: 5
Comment: Great staff I got new tires and my car drives like dream.

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Name: M*** P******
Date: 2019-09-27 16:35:47
Rating: 5
Comment: Friendly, courteous & professional service. Will go back there future car needs.

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Name: R***** G****
Date: 2019-09-25 18:56:11
Rating: 5
Comment: I needed repairs done to my exhaust system that I could not do myself. I called Darrells Firestone mid morning to see if they could look at my truck. Without hesitation, he agreed, and told me to bring it by. I had a tight schedule of when I needed the job completed, if it was possible. The job was completed on time, and done well. Darrell was great to work with and could not have been more friendly. If you need work done, check with them first.

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Name: J******* A****
Date: 2019-09-23 00:53:18
Rating: 5
Comment: Always honest and trustworthy. Their prices are fair and they are always willing to go the extra mile when it comes to customer service. I never thought I could ever trust to take my vehicle anywhere, until I took it to Darrells.

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Name: R*** R******
Date: 2019-09-17 17:37:53
Rating: 5
Comment: My wife had a nail in her tire and I Couldnt get the lug nuts off Because they were stripped. So I took Her car to Darrells Firestone Where I received great service. Once I gave them all my information I walked to CVS For something to drink . Once I return they were finish with the car and also they were very polite and courteous.

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Name: A***** T******
Date: 2019-08-27 16:34:11
Rating: 5
Comment: I went in for an oil change and when I went to pick up car, I was expecting someone to show me my dirty air filter or try to sell me something like most places. They did no such thing. I paid, they gave me my keys, and on my way I went. Got my car in and out. I will be back.

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Name: T***** O********
Date: 2019-08-22 19:43:26
Rating: 5
Comment: Jason and his boss at Darrells Firestone were incredibly patient and understanding when answering my questions and helping me make the best decisions for my vehicle. They did everything in their power to help with my budget. I would highly recommend Darrells Firestone for kind, patient and competent service!

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Name: D****** R****
Date: 2019-08-08 13:43:26
Rating: 5
Comment: Excellent service,quick,polite,reasonable prices, they repair your flat and rotate your tires after oil changes for free .

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Name: H**** T*******
Date: 2019-07-28 14:43:14
Rating: 5
Comment: I spent over $900 to get new tires and several repairs on my car, and trust me when I say that was a very low price considering the mass amount of work I got done! They were very communicative and timely, my car was there only a little over 24 hours. There was a bit of confusion work the estimate and my total, but they quickly found a solution that benefited everyone! If I need more repairs I will return here!

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Name: r********* !
Date: 2019-07-11 04:41:50
Rating: 5
Comment: Simply the bestI took my detatch tire and rim to two different well known tire company they claim it was unrepairable (rim bent they said). Call up Darells Firestone they said bring it in so I did. (Second time ive been there). Service tech LOOK at it and said valve stems cracked No bent rim or damage tire these guys are professional. Those other companies Not so much. So if you want professional service this is where people should go.

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Name: B****** C*****
Date: 2019-07-07 16:34:49
Rating: 5
Comment: I have used Darrells for service on my daughters older car. I know I will always get honest, expert service from them and highly recommend them.

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Name: B******* M***
Date: 2019-07-03 17:53:43
Rating: 5
Comment: This past weekend I had a coolant leak. I couldnt take my car to my normal mechanic across the state so I went searching for one here. Darrells had great reviews so I gave them a call. They got me right in and fixed my car the same day. Within a few hours. The quote was excellent and the customer service was excellent as well. If I could give them more than five stars I would. I highly recommend this place.

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Name: d**** m******
Date: 2019-06-17 13:35:44
Rating: 5
Comment: Came in needing tires in a hurry since I was in town for business only. They found tires in my size and got them rush delivered so that I could get them installed same day. They were professional and courteous. In my opinion they went above and beyond expectations.

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Name: e*** j****
Date: 2019-05-30 16:40:31
Rating: 5
Comment: Quick, professional and fair. Clean work and i always feel respected every time I am there. Chris and Jason are great and Brian is an awesome wrencher. 5/5 stars would give 6 if it let me

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Name: K**** C*****
Date: 2019-04-03 00:01:17
Rating: 5
Comment: I was really pleased with the service at Darrells. I needed some hefty repairs and he gave me a loaner to use for a couple days, no problem. I was also very impressed when i first brought my car in. he took a big box of trading cards for my 2 boys to go through and take what they wanted! This was my first visit here, and I will be returning for any other maintenance needs. Highly recommend this place.

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Name: a*** l*******
Date: 2019-04-02 11:01:39
Rating: 5
Comment: I hvave had car serviced several times since finding this fine place. Prices reasonable and work reliable. They also have compassion. I am part of the deaf community and they bend over bacwards to make me understand and treat me with respect. The owner emails and sends texts too me to answer questions.....

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Name: D**** P*******
Date: 2019-03-09 22:22:14
Rating: 5
Comment: Honest and upfront. Very dependable. Nicest people you’ll ever meet. I trust them 100% and always try and get my repairs done there!

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Name: G****** R***
Date: 2019-03-08 04:15:18
Rating: 5
Comment: My experience of Darrells Firestone has been nothing but positive. My family followed George, our car guy from a different shop when he moved to Darrells, and its been a pleasure having them service our vehicles. Its the kind of shop that watches out for you, and that doesnt prey on unwitting consumers. If youre looking for a place you can trust, check out Darrells.

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Name: C******** K****
Date: 2019-02-14 20:53:01
Rating: 5
Comment: Great Service!!!! Unbelievable price!!!! Nice to have an honest business to deal with!!!!

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Name: B** S*****
Date: 2019-02-06 17:32:29
Rating: 5
Comment: Nice staff, good service and fair pricing! That is all you can ask for!

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Name: K*** S*********
Date: 2019-01-25 18:00:37
Rating: 5
Comment: Everything was great. Super friendly. Darrell and Chris verry professional. Did job verry fast was shocked how quick they had the job done. Highly recommended to any body needing mechanic service. Thanks kurt. Keep up the great work.

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Name: J***** T*****
Date: 2018-12-23 19:09:36
Rating: 5
Comment: Friendly customer service. Made me feel very special and also made me feel like a valued customer

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Name: M****** L***
Date: 2018-12-19 20:50:43
Rating: 5
Comment: My mother was a long time happy customer of Darrell’s. I needed new tires (haven’t bought new tires in 10+ years). I took in a quote from a large tire store, and Darrell’s beat the price on the spot. What’s not to like?

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Name: S****** C*******
Date: 2018-12-03 18:23:46
Rating: 5
Comment: My husband has been going to George for the past 15 years. He is honest and trustworthy. He wouldn’t trust anyone else to work on his Dodge Powerwagon. We highly recommend Darrell’s Firestone. Make sure you ask for George!!!

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Name: A*** F*******
Date: 2018-11-24 14:14:03
Rating: 5
Comment: Always a positive experience. Its hard to trust auto shops but I truly trust them

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Name: D**** R*****
Date: 2018-10-18 16:46:12
Rating: 5
Comment: Our good friend of about 25 years George is now working at Darrell’s! We just had some repairs done there on our Honda! Outstanding and very fast service. A very fine place for our friend to work and great colleagues to work with! We are enchanted!!

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Name: B** G****
Date: 2018-10-16 16:40:46
Rating: 5
Comment: Great speedy service. Caring and attentive. They shopped for best deal on parts since I had an older model car. Would not take my cars anywhere else.

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Name: J****** D*******
Date: 2018-10-07 16:54:11
Rating: 5
Comment: For years my family has entrusted Darrel with the repair and maintenance of our vehicles. I have always found them to be very capable, courteous, and reasonably priced. Darrel has gone out of his way more than once to accommodate the needs of my family. I highly recommend them.

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Name: M*** S********
Date: 2018-09-30 16:32:41
Rating: 5
Comment: Great place with good staff that really go there extra mile. My new favorite mechanic.

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Name: D**** M****
Date: 2018-09-24 16:30:48
Rating: 4
Comment: It was a pretty good experience for an oil change and I would go again they were fast and I didnt have to wait long thanks Darrells.

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Name: D**
Date: 2018-09-19 19:05:58
Rating: 5
Comment: I had two of our cars serviced here today and even due to a misinterpretation on my end, Darrel and the team went above and beyond to make sure I was a happy customer. Quick service and a great price too, honest guys!

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Name: J** N*****
Date: 2018-09-15 00:07:29
Rating: 5
Comment: They were able to squeeze me in for an oil change last minute, and have done great work on all our cars. Honest and easy to work with.

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Name: J** B*** (***
Date: 2018-08-25 22:14:25
Rating: 5
Comment: Great Service, George is very knowledgeable at the counter. Trust this car repair center.

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Name: J*** T***
Date: 2018-08-20 15:01:47
Rating: 5
Comment: These guys have always provided great service at a reasonable price. Thanks!

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Name: J**** S*******
Date: 2018-08-11 16:33:31
Rating: 5
Comment: Shop opened at 8:00am, I needed a turn signal bulb replaced fast, had to go to work. In and out in 10 minutes.....I was very happy with the entire experience!

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Name: J**** K***
Date: 2018-08-03 16:37:30
Rating: 5
Comment: Always have a good experience working with Darrell shop. Great place.

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Name: N***** D*****
Date: 2018-07-26 11:50:18
Rating: 5
Comment: I had both sets of pads/rotors, a tire pressure monitor, an oil change, and ball joint/control arm replaced with these folks. It was my first time doing business with them and it will definitely not be my last. They were incredibly helpful, talking through each issue with me and helping me prioritize work. For the amount of work being done on my car, I thought the prices were reasonable. I later went online to check average prices for each issue and found this place to be squarely in line with what one should expect. As a kicker, they let me walk my dog into their office (since I live reasonably close) to pick up my car.

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Name: m a******
Date: 2018-07-17 02:08:08
Rating: 5
Comment: Good friendly service and great price for tires and alignment. Pleased that a serious brake line issue was spotted and quickly rectified by technician. Can recommend this place!

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Name: E***** Z***** J**
Date: 2018-06-25 15:12:55
Rating: 5
Comment: I had my sons Saturn Ion serviced at Darrells Firestone and I couldnt be happier with the result. The exhaust system was majorly loud and messed up. Their very skilled exhaust specialist was able to cut out the bad parts and weld in the repair instead of having to replace the entire system. The repair was reasonably priced and done very quickly. I recommend them to anyone who needs auto work and will return there myself when needed.

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Name: m****** r********
Date: 2018-06-14 16:31:46
Rating: 5
Comment: Best place bus service only place Ill ever take my car love everyone there

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Name: C*** V** A******
Date: 2018-03-15 16:56:17
Rating: 5
Comment: Darrell was great. Called me on the weekend to see if he could help with my Dodge Ram which broke a tie rod. Went out of his way. Only did what a wanted to be done at this time to get me back on the road...... but I will be back to see Darell as I’m very pleased with service, price and the job done.

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Name: M******* R
Date: 2017-12-29 23:25:19
Rating: 5
Comment: Had to get a tire replaced, they were nice enough to take me right before close on a Friday night and had me out in less than an hour. Jeff was very nice and helpful, I will definitely be back.

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Name: C******** B*****
Date: 2017-11-15 20:11:35
Rating: 5
Comment: Super happy with the service and feedback from Chris at Darrells Firestone. I had something double-checked from another shop that told me I should we get something replaced. They did a much more thorough check at Daryl shop and found that this was an unnecessary thing to have fixed. The honesty was extremely appreciated and Ill actually go back there more often for service then I had it in the past. Thanks Chris!

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Name: S***** G*****
Date: 2017-11-13 00:50:20
Rating: 5
Comment: Excellent Service....I m from Lansing and was dropping a friend in Farmington when I noticed that one of my tire was losing pressure. Lucky I ended up here since it was closing time on a Saturday and the earlier 2 shops were too busy. Mine was the last vehicle that Chris looked into. Knowing that I was stuck with my family Chris was very nice to help me get running on the road so that I could return home. He got me road worthy at a very reasonable price. Being in a new place I was very apprehensive of an unknown car service center but this service was awesome. Hence giving five stars and shouting out loud for an excellent customer service.

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Name: v***** g****
Date: 2017-11-02 21:41:25
Rating: 5
Comment: Great staff and they have competitive prices on their tires.

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Name: S
Date: 2017-08-02 19:29:20
Rating: 4
Comment: Accurate quote, quality service, good price. Darrells is the place you can trust!

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Name: M*** C******
Date: 2017-07-14 17:15:45
Rating: 5
Comment: Ive had my oil changed here a couple times in the past and have gotten good service

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Name: M*** L***
Date: 2017-06-19 21:02:05
Rating: 5
Comment: I just had a great experience here. The people were really nice, the price seemed fair, and the work was done within the same day.

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Name: W****** M****
Date: 2017-06-07 17:14:26
Rating: 5
Comment: Honest and friendly. Got a second opinion from these guys after friends and family had recommended them. They gave me a reasonable and logically priced service and the work was done quickly. Jeff was upfront about which repairs were necessary and his recommendations but did not try to twist my arm or sell me unnecessary work.

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Name: D** S****
Date: 2017-05-04 18:05:33
Rating: 5
Comment: Jeff and the crew at Darrells provide excellent service...Prices right and highly recommend this repair shop..

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Name: M*** B
Date: 2017-03-18 18:33:41
Rating: 5
Comment: Same day friendly service. Feels personal, not just some big chain that wants as much out of you as they can! Will keep coming back again and again.

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Name: K**** M****
Date: 2017-02-28 09:36:42
Rating: 5
Comment: Love these guys! Upfront, honest and trustworthy. Been doing business with this company for many years. They are always busy (which is a good sign) and always prompt. We have always been satisfied.

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Name: C**** A****
Date: 2016-10-04 22:35:42
Rating: 5
Comment: Darrell fixed a gear shift problem with my 2003 Dodge neon RT. In 13 years, he is the first mechanic who knew that the clutch pedal could be adjusted. $75. + Great job.

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Name: c***** c* m****
Date: 2016-08-14 16:12:37
Rating: 5
Comment: I had an a/c check and recharge performed recently. The work was done quickly and efficiently! And at a reasonable cost.

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Name: R**** F****
Date: 2016-07-29 16:39:24
Rating: 5
Comment: I have been going to these guys for ... 15 years(?) and trust them COMPLETELY. They are friendly, and ... Farmington is fortunate to have this business. If you have a problem, call Darrell and he will take care of you ...

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Name: A*** C****** J**
Date: 2016-06-05 14:54:32
Rating: 5
Comment: Every trip to Darrells Firestone has been a great one. They are honest and a pleasure to work with. The workmanship is top notch and is the best repair service around! my name is Debbie Dale and my son-n-law Alan suggested using them years ago and they are still my first choice

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Name: S***** B*******
Date: 2015-09-11 16:55:18
Rating: 5
Comment: These guys were extremely accommodating, well priced, and quick service. I would highly recommend them.

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Name: B******* S*******
Date: 2015-07-31 13:14:16
Rating: 5
Comment: I have been going to Darryls for about 20years. all of these bad reviews are lies. Darryl is the most honest repair shop I have ever been too. Last week I thought I had to replace the blower motor for my 2005 vw Jetta. I took it to Darryls and thought I would be paying around 500.00. Darryl called me about 3 hour later and told me he had good news? whats so good about 500.00????? WEll the GOOD news was that there was a credit card stuck in the fan and that it DIDNT need to be REPLACED !!!!!!! you cant get more honest than that. They only charged me 60.00 for the labor. I HAVE COMPLETE FAITH IN DARRYLS FIRESTONE AND I WOULD NEVER TRUST ANYONE ELSE TO WORK ON MY CAR. also a year ago i took my car to midas for an estimate and they wanted 900.00 to replace the rotors and calipers. i took it to Darryls and it DID NOT need calipers and the whole job only cost me $300.00. needless to sa I sent in a complaint to the state about Midas trying to rip me off. Again Darryls is the BEST

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Name: J***** K****
Date: 2015-04-29 21:55:20
Rating: 5
Comment: Fair prices, great ownership, good service. Not a bad experience yet!

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Name: A*** C*
Date: 2013-12-07 03:40:13
Rating: 4
Comment: Reliable and prompt service. Everyone is very knowledgeable and they have always been able to answer all my questions. Highly recommended.

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Name: J**** R***
Date: 2013-11-15 13:09:35
Rating: 4
Comment: Growing tired of the service at the competition I went to Darrells Firestone for an oil change and tire rotation, the staff was very friendly and they were able to take care of my car right away. Their prices are reasonable, and their service is thorough and professional. I would highly recommend them to anyone who is in need of any type of maintenance on their vehicle.

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Name: S**** H****
Date: 2013-11-05 17:52:31
Rating: 5
Comment: Very relaxing and able to get work done on my lap top. Good coffee also!They always take the time to explain what was done and what needs to be taken care of in the future.

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Name: T**
Date: 2013-06-07 06:04:08
Rating: 5
Comment: 10 Year on going problem SOLVED in one day at Darrells.Jeep dealer has been giving me the round around for ten years on exhaust problem that started with only 6000 miles on my 2003 Wrangler.Jeep dealers solution... replace entire exhaust system at a cost of 2000.00.Darrells fixed it fast and right. I wish I would of taken it there first.The engine never ran this smooth and quiet even when it was brand new. Excellent honest work at Darrells Firestone. Thank you guys!

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Name: T******* E****
Date: 2013-06-05 22:25:48
Rating: 5
Comment: Darrells Firestone is the only repair shop I feel confident and comfortable to go to. They are reliable and reasonably priced and not looking to make extra dollars off unnecessary repairs. I had first gone to another shop and they had given me a high estimate of things to do. I took it to Darrells and they told me I did not need the repairs done.

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Name: S** A**** 2** C***
Date: 2012-11-05 17:13:59
Rating: 5
Comment: I went in for an oil change, and that is just what I got. They did not try to sell me services that I did not need. Darrell did however encourage me to keep an eye on some parts of my car. I did keep an eye on what they pointed out, and sure enough they were right.This is a fine place for auto care. They do great work, and you dont feel pressured. I also think they are very honest. This could be their best asset as a business.

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Name: J**** R
Date: 2012-10-22 16:45:01
Rating: 5
Comment: Darrells Firestone was the first location I went to for an oil change and maintenance when I first moved to the area. The staff was very friendly and they were able to take care of my car right away. Their prices are fair, and their service is top notch. I would highly recommend them to anyone who is in need of any type of maintenance on their vehicle!