Convenience Auto Service
category: Auto repair shop, Brake shop, Car repair and maintenance service, Tire shop, Towing service, Truck repair shop
address: 2280 W Liberty St, Ann Arbor, MI 48103, United States
Phone: +1 734-769-0170
worktime:
address: 2280 W Liberty St, Ann Arbor, MI 48103, United States
Phone: +1 734-769-0170
worktime:
| Day | Time |
|---|---|
| Monday | 7:30 AM–5:30 PM |
| Tuesday | 7:30 AM–5:30 PM |
| Wednesday | 7:30 AM–5:30 PM |
| Thursday | 7:30 AM–5:30 PM |
| Friday | 7:30 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
site: https://www.convenienceauto.com/liberty-st/
rayting: 4.7
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.7
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Dykstras Auto - Kalamazoo | Monro Auto Service and Tire Centers | Muffler Man Auto Service | Jurgens Automotive Repair LLC | Gary Knurek Inc.Name: M*** M****
Date: 2023-11-17 01:54:24
Rating: 5
Comment: I love these men in this shop they areso sweet and so caring. I lost my car due to an accident on October 21st and the car i bought isnt any good and i loved the way he spoke to me and let me know he didnt talk down to me Joe was honest and i truly appreciate that. I also loved that they asked me if they could keep my number incase a car came in that they could sell to me, yall this is my first time here and i just moved to ann arbor and this shop will be my shop once i get a car again lol but come and spend your money here i promise you you wont be disappointed
Name: C****** V*****
Date: 2023-10-24 14:58:22
Rating: 5
Comment: Great communication. Great work.
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Name: A***** C
Date: 2023-10-23 19:04:17
Rating: 5
Comment: The service at Convenience Auto on Jewett Ave is great! They are able to deal with a wide range of issues. They are fast and professional. I would recommend this place to anyone.
Name: W****** A*****
Date: 2023-10-04 22:57:28
Rating: 5
Comment: Wonderfu,l as always!!!
Name: M******* A********
Date: 2023-09-23 03:54:25
Rating: 5
Comment: I was glad to get recommended to this shopThe shop manager, Joe, was extremely helpful and so nice and professional! My car was repaired, and everything seemed to be working. I was given a nice discount. They have a clean and comfortable waiting room, and the shop provides a free ride while your car is getting worked on, as well as picking you back up when your car is ready!
Name: K*** P*****
Date: 2023-09-15 01:21:17
Rating: 5
Comment: Ive been taking my cars to Convenience Auto for several years now and each time they continue to impress me with their skill, efficiency, politeness and just general care for my vehicles. They always go out of their way to help no matter how unique the issue or the vehicle may be. And believe me, Ive given them a variety of vehicles to work on over the years: 1965 Pontiac Bonneville, 1991 Ford Mustang GT, 2002 Supercharged Saleen Mustang, 2008 Buick Lucerne. They make vehicle maintenance very easy and Convenient, hence their name. Absolute 5 star rating for these guys! Thanks, Convenience Auto!!!
Name: A** �****** C*****
Date: 2023-09-08 12:43:33
Rating: 5
Comment: Great guys!!!! Been going to these ever since I’ve had my car and nothing but great service and guys!
Name: R****** O*******
Date: 2023-08-23 15:30:00
Rating: 5
Comment: Great people and great work. They always go above and beyond to ensure you’re taken care of. Highly recommend.
Name: N*** W*****
Date: 2023-08-23 13:34:52
Rating: 5
Comment: Joe was such a big help made everything smooth sailing and that John guy was splendid
Name: T* G
Date: 2023-08-17 19:13:04
Rating: 5
Comment: The guys over at Convenience auto Liberty are always top notch! They treat your car with the quality and care you want. I will always recommend them!
Name: J**** A
Date: 2023-08-14 13:10:51
Rating: 5
Comment: Fabulous Experience, will definitely use Convenience Auto again
Name: P****** M*******
Date: 2023-07-25 17:50:51
Rating: 5
Comment: I had a great experience here! I wanted my seasoned car to be inspected before I attempted to drive it across the country, and I needed a tail light to be replaced. First, they were very flexible, helpful, and friendly with scheduling an appointment around my activities. When I brought the car in, they gave me a ride home .. I had given up hope that auto places did this anymore!! That was really nice because it was very hot that day, and it saved me a good chunk of time. They were done in just a few hours and gave me the option to pick up that evening or leave the car overnight. I arrived to pick up my car just minutes before closing, which didnt bother them in the least. They said everything looked fine and my car would make it across the country with no problem. Then, they informed me that I didnt owe them anything, because all they really had to do was replace my tail light bulb! I was really impressed with their old school focus on being helpful and having positive relationships with their customers. Definitely check them out if youre looking for an honest mechanic and a pleasant experience.
Name: S************* I***
Date: 2023-06-30 14:48:38
Rating: 5
Comment: Joe and his team are so friendly and so helpful I thought I was on a different planet!We had a tire catch a flat before we were supposed to go away for the long weekend.The team was able to accommodate and do a patch that prevented us from losing a day of vacationCannot say enough nice things about the way we were treated, had steps explained too and they even topped up our wiper fluid because they noticed it was lowTruly cant say enough nice things
Name: J*** B*****
Date: 2023-06-29 16:27:47
Rating: 5
Comment: Had a streak of bad luck with my car last week & everyone at Convenience Auto made my life so much easier, incl. free rides to & from the shop. These people clearly care about the work they do & I’d highly recommend them to anyone.
Name: S****** S****
Date: 2023-06-09 11:54:49
Rating: 4
Comment: Very thorough, good quality workmanship. A little on the expensive side but you get what you pay for.
Name: V**** K******
Date: 2023-06-06 13:41:41
Rating: 5
Comment: Joe & his supporting cast were friendly, efficient, & reasonably priced. He shared work that might be needed in the future (our car is 14 years old) but didnt try to compel me to do right away, unlike the dealership. My cost for the major repair was over $900 less expensive than the dealership wanted to charge. We have two older cars (Jeeps) & will definitely get our work done there in the future. Giving highest recommendation!
Name: H*** S*****
Date: 2023-02-03 16:47:11
Rating: 5
Comment: I went to convenience and had my oil change by Logen. I think I was only there for 15 minutes. Excellent service, quick and easy, staff were so friendly. Definitely would recommend!
Name: J**** T***** 3**
Date: 2023-02-03 16:25:17
Rating: 5
Comment: I brought my car in for a random rattling noise it was making and various other small problems and they had my car fixed up the same day. Not only were they quick and did an amazing job fixing my car up but the young man Nicholas was extremely helpful in explaining what was wrong with my car too me and had amazing manners. Will definetely be coming here for future car problems!
Name: S***** W*****
Date: 2023-02-03 16:18:29
Rating: 5
Comment: Nicholas wingle is a good service person! definitely recommend talking to nicholas!
Name: L******
Date: 2023-02-03 02:29:22
Rating: 5
Comment: I don’t know much about cars, I usually call my dad or brother for help. But the manager- can’t remember his name, but he was so very informative and helpful! Grateful for his patience and knowledge and told me what was going on with my car.Super happy with their help and I’ll definitely be back!This is the place you trust with your car! Highly recommend!! Thank you again!
Name: n******* S***
Date: 2023-02-02 16:01:03
Rating: 5
Comment: Joe Sine! You helped me during these crazy times thanks to you, I dont have worry about getting to work on time thank you, I will pray for your family.
Name: J****** M***
Date: 2023-01-17 21:31:33
Rating: 5
Comment: Went here to get my brakes repaired. Following their inspection, I initially chose to think on it but shortly after realized I needed the job done ASAP and they were kind enough to take my vehicle back immediately and had it done within a few hours. They were very understanding of my situation and did a lot to make it a quality experience despite the brake issue being more significant than Id anticipated.
Name: K**** S****
Date: 2022-07-22 23:34:10
Rating: 5
Comment: They flushed my engine and all of my fluids in my car. Service was fast, courteous and the Subaru runs so great. Thanks so much convenience auto! You’re the greatest
Name: D** S***
Date: 2022-07-22 23:18:08
Rating: 5
Comment: I needed my Subaru fixed and I went to convenience auto service. They did a super job. Quick turnaround time. Really nice mechanics.
Name: G**** K***
Date: 2022-07-11 21:26:55
Rating: 5
Comment: Called Mike to see if he could get me in as my oil light went on and I had a long trip ahead of me. Nick at the front desk got me scheduled and I was in and out in less than an hour with an oil change and confirmation that that was the only thing that needed to be done.
Name: T***** K*******
Date: 2022-07-11 13:41:11
Rating: 5
Comment: Joe and the staff were super friendly and helpful keeping me and my vehicle on the road
Name: A*** H*******
Date: 2022-07-09 13:46:05
Rating: 5
Comment: Top Notch!
Name: J*** C*********
Date: 2022-07-09 01:08:35
Rating: 5
Comment: I highly recommend Convenience Auto. Everyone through the whole process was great. My car was in and out. Back on the road and my tire was saved. Thanks guys!
Name: E***** G*********
Date: 2022-07-08 15:41:17
Rating: 5
Comment: I have always had positive experiences with Connivence Auto Service . Mike the owner is very customer focused and stands behind his organization work.
Name: B***** M******
Date: 2022-07-08 15:28:39
Rating: 5
Comment: Thank you for being an honest and respectable shop! I am happy to know i have the Convenience auto team to keep my family and our cars - safe and sound!
Name: N**** W******
Date: 2022-07-08 15:10:26
Rating: 5
Comment: Best service, fabulous staff!I’m so happy to find a trustworthy, reliable repair shop!The mechanic was great, explained everything in layman’s terms without the typical condescending rhetoric too often used with women.Prices are reasonable & repair was completed on time. I highly recommend Convenience Auto.
Name: T** C*******
Date: 2022-07-08 15:08:41
Rating: 5
Comment: I have known Mike and the team at Convenience Auto for many years and it is well managed and professional team. Anyone would do well to have their vehicles serviced at either of their locations!
Name: M*** L****
Date: 2022-07-08 14:55:51
Rating: 5
Comment: What a great experience, staff was friendly and service was quick. Just what I needed.
Name: M***** M******
Date: 2022-07-08 14:36:53
Rating: 5
Comment: After a bad experience with another shop, I brought my 20 year old BMW to Convenience Auto for service and inspection. They took excellent care of my car at a price that was significantly lower than the dealer. After some minor maintenance was completed, I asked them to inspect my car and recommend any additional work they felt was needed on a 20 year old vehicle. They came back and suggested I change the brake fluid (I found out it deteriorates over time) and a couple of other items. They did not know this, but I had asked my dealer the same question and they had made the same recommendations, but the dealer wanted more money for the same work. Convenience Auto has earned my trust and I will use them for my other cars when their warranties run out. For me, they were very professional and honest with very reasonable rates. Special thanks to Mike for his help and patience.
Name: D** D**********
Date: 2022-07-08 14:30:43
Rating: 5
Comment: Friendly staff, experienced mechanicsI use Convenience for all my vehicles because the cost of repairs and the service is better than local dealerships and I don’t trust other local repair shops.
Name: D***** S******
Date: 2022-07-08 14:29:34
Rating: 5
Comment: I had a great experience taking my vehicle to Convenience Auto ! Very friendly and knowledgeable staff!
Name: B** B******
Date: 2022-07-08 14:09:45
Rating: 5
Comment: I have had my vehicles serviced at Convenience over the years. Every single time, the service has been prompt, efficient and, most importantly, done right. Scheduling is easy and Mike and his guys do what they say and when they say they will do it.
Name: J**** P******
Date: 2022-03-17 15:34:01
Rating: 5
Comment: Joe and the Convenience staff were a pleasure to deal with. Excellent, fast, professional, and friendly service at a great value. 👍
Name: T***** K*******
Date: 2022-03-16 13:08:16
Rating: 5
Comment: I will never go anywhere else Joe takes care of all of his customers and is a very friendly guy. Price is always right and fair as well
Name: J**** B********
Date: 2022-03-08 20:23:34
Rating: 5
Comment: I took my 2008 Ford Focus in for a series of repairs (from heater Core to sway bar links). All the work was done the same day and at a reasonable price. The work is quality and I’m satisfied.
Name: D****** B****
Date: 2022-03-05 02:28:24
Rating: 5
Comment: Excellent service, great staff, and fair prices. Thanks Joe!!!
Name: M**** B*****
Date: 2022-02-24 14:47:33
Rating: 5
Comment: This business is absolutely amazing!Everyone is so nice and you cant beat the prices. I only wish there were more shops. Theyre definitely my go to now.
Name: T***** K*******
Date: 2022-02-15 12:14:53
Rating: 5
Comment: Had Joe do a couple of lat repairs for me he was very helpful and answered all my questions will definitely be coming back and I recommend them to everyone
Name: L*** L*****
Date: 2022-01-25 04:00:34
Rating: 5
Comment: Time certainly flies. I started bringing my cars here a couple years after the warranty expired on my 2000 Audi. I think they had just opened. They immediately saved me a ton of money over the dealership and I had them service it until I sold it and bought my 2011 Subaru which is going strong at close to 200k miles. My husband has been taking his 2016 Mazda there since buying it, too.I try to get all my oil changes done there do they can keep an eye on things that might need attention. This has been especially helpful as my cars have aged. They often give a heads about something that will be needed down the road.Great place!
Name: K****** E****
Date: 2022-01-21 21:03:26
Rating: 5
Comment: Mike M and the team at Convenience Auto were absolutely wonderful! I chugged my broken vehicle to them after hours when it spontaneously broke down on me, and they had the whole repair done by 3:30pm the next day. They were up front with pricing, provided us a full report with pictures, and Mike M took the time to break things down for me without making me feel like I was inconveniencing him. I appreciate their time and efforts. Thank you!
Name: B**** F*****
Date: 2021-12-21 12:52:42
Rating: 5
Comment: I brought my car in for loud road noise. It turned out my front axles and bearing were fused together, having driven hundreds of miles without going in. The guys at Convenience Auto worked half the day to try and pry the fused piece loose, only to find that I needed a new axle. Due to delays in shipping, it was going to require a weekend to get the parts. I needed the car, and Joe knew that I was planning holiday activities with the kids. Without a car, it would ruin our plans.Instead, Joe had someone drive to Lansing to pick up the part for us! He went above and beyond to fix the car himself by end of day. Incredible customer service!! We got the car back at the end of the day, and I took the kids on several holiday activities over the weekend.Thanks Joe for tremendous customer service!
Name: L**** L*****
Date: 2021-12-01 21:48:52
Rating: 5
Comment: Knowledgable and friendly consultation! I called asking about safety devices to prevent my catalytic converter from being stolen, because thefts have been spiking this past year. They told me that the design of my car’s model and make is such that a thief would have to be incredibly dexterous and dedicated to steal the catalytic converter. Very nice and helpful of them. I’ll call back when I need other things.
Name: J*** B******
Date: 2021-10-17 15:34:08
Rating: 5
Comment: Great staff, super friendly, really trying everything to get the best service for the best price for their customers.Technicians seem to be very knowledgeable and great at their job.
Name: B L*
Date: 2021-08-12 19:10:02
Rating: 5
Comment: Very helpful staff! They didnt have the DEF fluid that I needed, but they arent me to a place that did. Highly recommend!
Name: M**** M*******
Date: 2021-06-30 01:16:41
Rating: 5
Comment: Super helpful staff and quickly fixed our issue. Highly recommend!
Name: V***** L*
Date: 2021-06-24 14:40:26
Rating: 5
Comment: The one thing that is truly top-tier about this location is its staff. Incredibly friendly, informative, and helpful.
Name: e z
Date: 2021-05-22 15:41:55
Rating: 5
Comment: I am so impressed with the quality of service I received at Convenience Auto! They were attentive and transparent with their service and even tried to save me money on the extensive work my car required. Their team was readily available to pick me up and drop me off while my car was being serviced, and all of my interactions with their team members were very pleasant. I had taken my car to two other repair shops before going to Convenience Auto and can honestly say that I highly recommend taking your car here for maintenance and/or repair over any other shop in Ann Arbor. Shout out to Joe and Anthony! You guys are the best!
Name: M**** R*******
Date: 2021-04-22 18:17:13
Rating: 5
Comment: The team here is very friendly & does great work. I had a minor transmission issue and they had my car driving smooth in under an hour. Make sure to call ahead so they can get your car looked at as soon as they can.
Name: F***** B****** F****** & M********** B*******
Date: 2021-03-12 20:25:48
Rating: 5
Comment: I have heard excellent things about convenience auto, and now I see for myself why! I have taken my Pontiac vibe 2007 there for things large and small, and have appreciated there honesty, competence, and turn around time. Prices are fair, glad to have these folks nearby!!
Name: P** L*******
Date: 2021-03-10 17:55:46
Rating: 5
Comment: I had a wheel bearing and a transmission shifter cable done, and my car rides and shifts great now. The mechanics there are excellent, and the cost of repairs are very reasonable. Give them a try, youll be glad you did.
Name: A*** S*
Date: 2021-02-26 18:53:58
Rating: 5
Comment: Had much work done here with my car and my sisters car. Nice, fast, fair priced.
Name: M*** I******
Date: 2021-02-25 15:48:42
Rating: 5
Comment: Joe and the guys at convenience are absolutely great to deal with and very knowledgeable. I will definitely be returning in the future and I will be highly recommending them to anyone looking for auto repair services. They perform a plus work in a timely manner. Great job guys!
Name: B**** E* B******
Date: 2021-02-19 15:37:00
Rating: 5
Comment: I inherited a repair history after buying my car from a private owner; it was *ALL* Convenience Auto. Haven’t taken the car anywhere else since and I’ve never been disappointed. Great and knowledgeable customer service, and speedy to boot. My car runs impeccably and...it’s a 25-yr old Subaru! Thanks, Joe et al! Highly recommended.
Name: c***** r******
Date: 2021-02-15 18:33:23
Rating: 5
Comment: Joe and his team are the nicest dudes you can ask for. He helped me out in a pinch during a snow storm—the only place I would recommend taking your vehicle for service.
Name: C**** O****
Date: 2021-02-11 16:09:57
Rating: 5
Comment: Joe and the dudes at conveniences are awesome. Helped me take care of some tires that were low on air when I couldn’t find anywhere else to take it. Great service and the waiting room is comfy and very very clean. 10-10 would recommend to a friend. Best service in Ann Arbor
Name: E**** K*******
Date: 2021-01-11 12:41:16
Rating: 5
Comment: Convenience Auto is the place to go for timely repairs, trustworthy diagnostics, quality mechanical work, and excellent customer service. Whether it be a pre-purchase inspection or pesky check engine light, I can always count on the service advisors to give me the bottom line and a fair estimate. When I came in for suspension work, a mechanic rode in the car with me to listen for noises. They brought me back to look under my car as it was lifted and pointed out the repair. When my check engine light came on, they worked with me to figure out I had the wrong kind of sparkplugs installed in my used vehicle. I also appreciate how the staff will talk with me about what’s going on with my car and help me understand - not every place will do this. If you come in, ask for Joe - he has helped me with a myriad of issues and goes above and beyond to find the problem and offer advice. Highly recommend.
Name: K*****
Date: 2020-12-09 16:02:12
Rating: 5
Comment: I just want to say that these guys are truly amazing! Professional, friendly, and no bs. Ive been looking for a mechanic that i can trust and look to for all automotive needs for years now and I feel confident in saying that i have finally found one! Strongly recommend them to anyone!
Name: S**** E******
Date: 2020-12-01 16:54:16
Rating: 5
Comment: By far the best auto shop in Ann Arbor. Professional, and a great attitude. If Joes working, youll walk out of there with a smile due to his customer service. Treats you as a friend rather than just a customer. Referring all of my friends and family to this place!
Name: K*** L**
Date: 2020-11-01 16:56:21
Rating: 5
Comment: We need more automobile repair shops like this. Nuff said.
Name: J***** S******
Date: 2020-10-29 21:05:58
Rating: 5
Comment: Agent was Friendly & Understanding when I made a mistake in relating to him in a business transaction!Thanks Mike for being understanding!
Name: D*** C*********
Date: 2020-10-15 22:52:20
Rating: 5
Comment: We have had to take both of our cars in for service in the past month. With easy online scheduling and friendly service, it was a breeze. Convenience was polite, efficient and easy to work with. In our most recent experience a part was supposed to arrive in 3-5 days at which time they could fix our car. The following afternoon I received a call saying the car was ready to pick up. Price seemed competitive/appropriate too.
Name: B******** C******
Date: 2020-10-05 01:19:37
Rating: 5
Comment: Great service. Competitive prices. Shuttle service. Several locations. On bus line.
Name: H****** w******
Date: 2020-09-16 19:25:59
Rating: 5
Comment: Super friendly, Best fast service and prices are affordable. Will definitely recommend convenience auto.
Name: A*** M****
Date: 2020-09-16 19:05:01
Rating: 5
Comment: Chris and Joe are TOP NOTCH! They made me comfortable and at ease while explaining the work my car needed. Would recommend Convenience Auto everytime for service!
Name: L***** F*******
Date: 2020-09-16 17:56:36
Rating: 5
Comment: I had my oil change at Convenience, and just like the name says it was very convenient. Chris on the staff was friendly and professional.The waiting room clean and comfortable.I have recommended them to everyone I know in Ann Arbor.
Name: M*** M****
Date: 2020-08-19 17:49:43
Rating: 5
Comment: My Mazda was making a noise that was kind of hard for me to diagnose. They had a mechanic ride around with me in my car (to hear the noise). Then they looked at the engine. They called an hour later, gave me a quote, and worked with me some on the price of the repair (which I really appreciated). After the repairs, they even showed me the part that had gone bad and the belts that needed replaced. It is very clear why they have such a good reputation around town. My car is back in tip top shape and I can confidently recommend this place of business.
Name: L*** M*******
Date: 2020-06-12 02:54:16
Rating: 5
Comment: These guys are awesome! I had a fast leak in my tire, and I took it to two other more local (to me) places to diagnose the problem. Both had four plus hour wait times. Convenience Auto was able to both diagnose and patch the tire within 10 MINUTES! Ill be taking my car there from now on. I couldnt ask for better service and convenience! A+
Name: B**** F*****
Date: 2020-04-29 11:46:46
Rating: 5
Comment: Convenience Auto is a great auto repair shop—they are knowledgeable, friendly and reasonably priced.
Name: H****** l*********
Date: 2020-04-27 20:30:15
Rating: 5
Comment: Love how everybody cared about the customer and how professional everyone was.
Name: H**** N*****
Date: 2019-12-19 16:55:13
Rating: 5
Comment: This is the third time I have my Subaru 3.6R here, I want an entire maintenance today, including general oil change with filter, air & air conditioning filter all replacement. Further, cooler cleaning and change, tie rotation, and a complicated and thorough engine deep cleaning. Taking almost 2.5 hours, John get everything done always in a professional way, also give me very constructive suggestion upon daily driving and care. Hey, price is very transparent and fare. I will definitely come back and more!!!
Name: M***** S****
Date: 2019-12-12 20:02:32
Rating: 5
Comment: Great people and great prices! Extremely friendly and knowledgeable! I highly suggest the services they provide!
Name: L*** K******
Date: 2019-12-12 19:35:06
Rating: 5
Comment: Excellent Job and fair prices!
Name: C**** K******
Date: 2019-12-12 19:33:31
Rating: 5
Comment: Great Staff! Recommend to all
Name: M****** B*****
Date: 2019-12-12 18:57:25
Rating: 5
Comment: These guys are the best. I love how joe and roger are so upbeat
Name: J**** L******
Date: 2019-11-13 17:47:58
Rating: 5
Comment: Roger was great! He helped me with everything that I needed for my truck!
Name: G*** M******
Date: 2019-10-25 21:28:44
Rating: 5
Comment: Great people! Fair prices. Always a great car repair experience!
Name: D*** W****
Date: 2019-09-23 17:35:14
Rating: 5
Comment: The staff here is super friendly and knowledgeable and the prices for repairs are reasonably priced
Name: S**** P*****
Date: 2019-09-13 22:34:25
Rating: 5
Comment: Easy, friendly, quality. Couldnt ask for more!
Name: M** R***
Date: 2019-08-06 21:41:22
Rating: 5
Comment: We have really liked the people, service and work they have done. Our car is doing great!
Name: K** N***
Date: 2019-08-05 22:29:06
Rating: 5
Comment: The staff here is just fantastic. They make you feel like a priority, take care of you right away, don’t gouge you on prices, and keep you up to date the whole way through the process. I appreciate their honesty and timeliness. Joe is my favorite.
Name: K**** S**********
Date: 2019-07-26 13:03:41
Rating: 5
Comment: Convenience auto has fair pricing and honest service. They did not attempt to sell me services that I did not need.
Name: L*** M**** K******
Date: 2019-07-25 17:54:33
Rating: 5
Comment: This place is clearly the best in town! I appreciate how the staff makes me feel included and not in the dark with my car issues. In addition, they provided such excellent care with getting me to and from work. They have a lifelong customer out of me! I recommend Convenience Auto at Liberty 1000%! Thank you guys!
Name: A***** M*********
Date: 2019-07-22 16:21:04
Rating: 5
Comment: Found me a replacement transmission for my car after the old one kicked the bucket. Really nice people here.
Name: A***** M**
Date: 2019-07-10 18:58:42
Rating: 5
Comment: Staff was super friendly, got the work done fast, and charged less than the dealer. Even drove me back from the shop to my house, then back to the shop later so I wouldnt have to wait in the lobby. Wish I went here a long time ago
Name: L*** B*
Date: 2019-06-21 10:58:19
Rating: 5
Comment: My cousin recommended Convenience to me. I came in for an oil change and the service was great. Front desk is very friendly and the price is good. Would definitely recommend.
Name: D***** B*****
Date: 2019-06-19 21:48:17
Rating: 5
Comment: Great service and Great pricing. Joe rocks
Name: R***** W****
Date: 2019-06-14 16:07:32
Rating: 5
Comment: Extremely nice !! Made me very comfortable going there with my car. They explained everything to me untill I understood the issue. They also have fair prices compared to other places !!
Name: A**** D***
Date: 2019-06-13 17:45:55
Rating: 5
Comment: I like this shop. Its clean, the guys are professional, the work is done well, and I feel like they always treat me fairly.
Name: J*** T
Date: 2019-06-07 13:10:03
Rating: 5
Comment: Extremely friendly service, very quick, very convenient. Ive tried a couple other car services since Ive been in Ann Arbor (including places with very high reviews on Yelp and Google Reviews), but there was always something that left me feeling slightly dissatisfied. That was not the case with Convenience Auto Service! They did great work! I will be returning!
Name: S** S*******
Date: 2019-05-30 01:54:58
Rating: 5
Comment: Ive had my Outback and my Impreza serviced at Convenience for five years, and Ive found them to be ethical, not suggesting unneeded repairs, fair-priced, and efficient. I think this place outscores dealership service for price, quality, courteousness of the staff, and work being completed when promised. They are also very honest about what work I need to get done right away and what I can hold off on. A few times when it turned out to be a super minor fix, they didnt even charge me!No nonsense and no scams, just a great experience. Would definitely recommend.
Name: P**** P*****
Date: 2019-03-04 21:18:29
Rating: 5
Comment: I have taken all my cars here. They are always honest and fair. They have helped me out so much. They get the work done quickly.I will always take my car there and i highly recommend them.
Name: W**** H*****
Date: 2019-01-25 12:45:07
Rating: 5
Comment: I LOVE convenience auto. They always get our cars in quickly, give a fair estimate and do wonderful work. I so appreciate how friendly and accommodating the staff is. I went in for an oil change the other day and needed more work then I had originally thought. I was on a tight schedule and Joe made it work! They made a special trip to get the parts needed and John repaired the car quickly. Thanks guys, you are the best!
Name: M****** B****
Date: 2018-11-15 13:32:21
Rating: 5
Comment: Thanks for quick turnaround. 20-yr-old Honda Civic happy again. Great staff. The ride to work is a great perk. Thanks
Name: S**** V****
Date: 2018-10-12 13:50:24
Rating: 5
Comment: Love Convenience Auto. We have been taking our vehicles to them for years and are never disappointed. They are professional, personable, and always provide an estimate of any repairs to be done. We feel fortunate to have found them, and will continue to use their services whenever needed. You can trust your vehicle in their hands.
Name: Y W
Date: 2018-09-04 21:09:36
Rating: 5
Comment: Second time to this shop. Great service and quality work. Highly recommended for auto maintenance!
Name: M****** D****
Date: 2018-07-25 16:12:53
Rating: 5
Comment: This was my first visit to Convenience Auto with my Subaru after a friend who also owns one recommended it. I was greeted by Joe when I arrived. He kept me informed and explained the issue my car was having and what repairs would be needed. I really appreciated his help and how fast the service was.
Name: M****** H******
Date: 2018-04-26 01:22:44
Rating: 5
Comment: I used Convenience Auto to check out a car I was looking to buy used and they saved me from a lemon. Ive gone back for service (on a different car) and theyve been great
Name: M***** s*****
Date: 2018-04-06 11:53:58
Rating: 5
Comment: Professionals, honest.
Name: E*** D******
Date: 2018-03-21 18:45:02
Rating: 5
Comment: I have had a lot of problems with my van. I took it to a place a few miles from me and they kept telling me there was nothing wrong with it. Thankfully I took it out to the guys at Convenience Auto and they fixed the clunking noise I kept hearing and thanks to their thorough inspection discovered and fixed a coolant problem before it cause damage. I cant say enough good things about everyone at Convenience Auto! I will definitely go back for all my vehicle needs. Thank you!
Name: K**** T*******
Date: 2018-03-15 00:54:53
Rating: 5
Comment: Our extended family have been customers of Convenience Auto for years. They always do great work. More importantly, perhaps most importantly, is their honesty and level of professional integrity. I never felt like theyre taking advantage of me knowing next to nothing about how a car works. Ive been so conditioned to getting hosed by mechanics I almost feel guilty like I should be paying Convenience more as it seems like the service receipts are too simple.
Name: C**** P*****
Date: 2018-03-01 12:19:03
Rating: 5
Comment: On February 2nd I went in with my 2010 Flex and found them to be extremely honest and efficiently. This was my first visit and I will definitely be back to get more work done.
Name: A***** H***
Date: 2018-01-11 16:45:10
Rating: 5
Comment: Hands down the only place I go for any auto repair. Great service and very accommodating. Their shuttle service is amazing and their staff is genuine and warm. Thank you, Convenience Auto.
Name: R*** L******
Date: 2018-01-05 01:17:21
Rating: 5
Comment: Corky, Steve and Doug were incredibly friendly and genuinely kind people. A review I read before going stated that the staff defines grrat customer service which was exactly accurate. They offer a complimentary shuttle anywhere in the Ann Arbor Area and went above and beyond by taking pictures to help me fully understand the repairs needed. Thank you for treating me and my car with amazing care!
Name: D** A**
Date: 2017-12-29 20:07:11
Rating: 5
Comment: This place is great. Although they are not the cheapest, but they are offering something no one literally offers; customer satisfaction! They provide actual guarantee for 3 years.
Name: m p*******
Date: 2017-12-18 14:54:12
Rating: 5
Comment: Thanks for years of excellent service! Repairs are always done properly and have kept my 2006 Outback on the road--166,000 miles--with no hiccups! Corky, Steve, John and the other great technicians there are always patient with any questions I might have and are always ready to accommodate any urgent requests for service. I cannot imagine having my car serviced anywhere other than Convenience. I feel confident that my car has received the best service possible and the rates are reasonable and fair. I highly recommend Convenience!
Name: T***** Z****
Date: 2017-11-30 19:08:30
Rating: 5
Comment: I take my 2017 Fiesta ST here for all my car needs. Corky and Steve are very helpful and professional.
Name: A***** K****
Date: 2017-11-30 04:02:21
Rating: 5
Comment: Great customer service, quick and professional.
Name: L****** D*****
Date: 2017-11-25 00:46:14
Rating: 5
Comment: FANTASTIC service!!!! From Corky at the front desk to the technicians, everyone is very knowledgeable and helpful! I HIGHLY recommend Convenience Auto Service!
Name: L****** Z****
Date: 2017-11-17 01:37:43
Rating: 5
Comment: The BEST service around! I drive over 40 miles to make sure my car remains in tip top shape, and each and every employee has been amazing to work with.
Name: A*** N*****
Date: 2017-11-13 21:16:47
Rating: 5
Comment: This is the only place that works on my cars. Steve & Corky are the best.
Name: J*** M
Date: 2017-11-08 01:00:34
Rating: 5
Comment: Convenience Auto on Liberty St have been servicing my Ford F150, and my wifes Ford Edge for years. I can honestly say that the service has been excellent. They give you a detailed estimates of repairs and let you know whats needs done now or what can wait until the next service. My daughter just got a Subaru Impreza and she will be taking it to Convenience Auto too when she needs maintence or repairs. I hear they are experts on Subarus. They also have a shuttle service.
Name: A***** W
Date: 2017-11-01 20:50:38
Rating: 5
Comment: Great staff! Super friendly, and they offer a shuttle to take you home until your repairs are complete. I had to get a new water pump, drive shaft belt, brakes, and rotors. They called me with a quote of at least $1,200 (so based on past experience I’m guessing it will be closer to $1,500) which is about what I expected with parts and labor etc. When I get there, the total bill came in just a shade over a grand. I did not expect this, nor did I expect them to finish in under 6 hrs. They did a phenomenal job and I will be coming back. Highly recommended.
Name: H****** H******
Date: 2017-11-01 16:57:13
Rating: 5
Comment: The service here is excellent! Every time Ive brought in my 2002 subaru impreza outback sport, they have done a fantastic job and offered top notch customer service! Will do business exclusively with Convenience Auto on Liberty St.
Name: C**** R*****
Date: 2017-11-01 15:01:27
Rating: 5
Comment: I have received nothing but the best possible service from the Liberty Road Convenience Auto! From check-in to check-out the experience has been A+.The staff is friendly, courteous, and prompt. They thoroughly explain the diagnostic issues in laymans terms and have saved me quite a bit of money by fixing only the parts that truly need to be fixed.A big plus is that they have a courtesy shuttle driver that takes me to work and gets me there on time!This is where all my car maintenance and car repairs are performed and I recommend them to friends and colleagues.
Name: S***** W******
Date: 2017-10-27 15:20:32
Rating: 5
Comment: Hi my name is Shelby and I drive a 2007 Prius. I have gone to Convenience Auto multiple times. Every time I go its the best experience I have yet had. Once my Prius is fixed with out any issues there is no having to go back and getting the same problem fixed again. The employees at Convenience Auto are great too. They diagnose the car right the first time, and they are also very respectful to their customers.
Name: L*** S******
Date: 2017-10-24 22:57:03
Rating: 5
Comment: Corky and the Techs at Convenience have been taking care of my familys cars for years. They keep our American and Import vehicles running like new!
Name: M**** C*****
Date: 2017-09-11 01:29:55
Rating: 4
Comment: John is great!
Name: M***** L******
Date: 2017-09-04 23:27:46
Rating: 5
Comment: Great customer service.
Name: L &*
Date: 2017-06-23 16:38:15
Rating: 5
Comment: Good experience. Second time at convenience auto, but first time at this location. They fit me in on a busy day when 3 other area shops couldnt (could be good or bad!) and completed the work very quickly. Well trusted for subaru work, and there were 3 other subaru in the parking lot when I arrived. Also had them recommended by the most trusted Subaru dealership in the area, Hodges Subaru. I think they are at the high end price wise, but they do provide good service. Def worth giving them a call for a quote!
Name: A*** E******
Date: 2016-12-24 06:46:23
Rating: 5
Comment: Retired from her after bad auto accident.all my faith in the techs ..freinds owner Lou great guy know since 96
Name: J*** S*******
Date: 2016-11-22 13:13:17
Rating: 5
Comment: These guys have serviced, BMW and Toyotas for us. I don;t even take my new cars to the dealership anymore. Ask for Gary, he is the best mechanic I have ever seen!!!
Name: H**** B****
Date: 2016-07-14 15:58:48
Rating: 5
Comment: When I visit my friends in Ann Arbor I always recommend Convenience Auto Service for any car troubles they have. Thank you Convenience Auto for having amazing customer service!
Name: J***** M***
Date: 2016-07-09 16:19:17
Rating: 5
Comment: If youre looking for an auto repair shop that truly cares about its customers and takes the time to explain what repairs need to be done and not just assume you know, than Convenience Auto is for you. I know Lou and his team will take very good care of you! Thanks for all you do!
Name: C**** C******
Date: 2016-06-22 21:18:31
Rating: 5
Comment: Fast, friendly, and honest
Name: L**** Z********
Date: 2016-05-29 17:40:49
Rating: 5
Comment: The folks at Convenience Auto are the best, hands down. The vehicle that I previously owned was literally on its last legs, and my mechanic, John, helped me keep it running until I could afford to purchase a new car. Every time something new went wrong (and for a few months towards the end, there were a lot!) John gave an honest assessment of what repairs were necessary to keep my car going (and still safe to drive) and what I could forgo. He actually discouraged me from proceeding with one particularly expensive repair and said that I should save the money for my down payment! Who turns down a $600 job? Someone who truly cares about what is best for their customers. For this reason I recommend Convenience Auto to all my friends and colleagues.
Name: c********** h****
Date: 2016-05-16 13:02:30
Rating: 5
Comment: I had been to the dealership and another place with conflicting diagnosis but both costing around 3-4 thousand. took my car in and they gave me the run down of what was going on and quoted me half and fixed everything. They even put a new battery in my key fob.....thank you so much guys and now I am sending anyone with a vehicle need in to see you guys.chris
Name: J***** W*****
Date: 2016-05-13 13:18:26
Rating: 4
Comment: Friendly, good service. Id definitely recommend them.
Name: H**** V*****
Date: 2016-05-12 23:28:00
Rating: 5
Comment: I went in to have my warning lights checked out and get an oil change. Corky and Steve helped me out at the front desk. As always, they were polite and warm. The guys worked on my car quickly enough that it was done in the same day. In short, Convenience Auto is the only place Ill ever take my car. Everyone is professional, and I trust that theyll always give me a fair deal. On top of that everyone, is nice and the shop is clean and comfortable.Thanks so much guys!
Name: P****** B*****
Date: 2016-01-28 15:34:23
Rating: 5
Comment: Needed to switch out my license plate for a new one, but the screws were rusted on and I could not do it. Convenience Auto removed the old plate (including drilling to remove the screw that had broken off inside the car) and put the new one on, all at no charge. The guys in there were fantastic and I highly recommend Convenience Auto.
Name: G***** B******
Date: 2015-11-23 18:51:49
Rating: 5
Comment: Ive been taking my car to the Liberty location for years with great satisfaction. Today I needed a new headlight and since I was driving by, I thought Id give the new location on Jewett a try. The people there were equally friendly and efficient - they found and ordered a headlight for me and had it installed in less than a half hour, and only charged for the light, not the labor! They even replaced a taillight at no charge. They seem to know their customers by name -- overall a great experience, equal to those super guys at Liberty who keep my 1997 Accord rolling along.I recommend giving the folks at Convenience South on Jewett a try.
Name: V** T******
Date: 2015-10-31 21:22:39
Rating: 5
Comment: You wont find a nicer and more experienced crew in the area. The people here define great customer service. I highly recommend them to my friends and family.Thanks everyone!
Name: j*** m******
Date: 2015-10-23 13:38:02
Rating: 5
Comment: Trustworthy, capable, competent, honest, and customer based. They really listen.I have complete confidence in their ability to diagnose issues and resolve them in the most favorable way.I would not hesitate entrusting my vehicles to them. They have earned my trust.For someone like me, who knows little to nothing about engines and vehicles, it is assuring to know that you can relax and rely on Convenience Auto.They are the best!!!
Name: P******* C**
Date: 2015-08-23 00:11:16
Rating: 5
Comment: Love this place. I used to get my car maintained at Firestone but here is waaaayyy better. They found the problem with my strut mount that Firestone failed to identify for two years. Also huge thumbs up for the free shuttle service and 10% discount for students studying at U of M.
Name: E** W*******
Date: 2015-08-17 20:42:06
Rating: 5
Comment: Fantastic customer service. My car got stranded close to Convenience Auto Service, and all I had to do was walk into the shop to- get the car towed in for a repair- get a ride to work- get an estimate for the work- get a thorough check-up and be alerted to additional problems that should/needed to be fixed- have a detailed explanation of what needed to be fixed and why, broken down into laymans terms but without the condescending attitude women sometimes get in those situation- get the car repaired the same dayWhen my car broke down, I thought it was going to be having a bad day but instead it was one pleasant surprise after the next. I will definitely be back for any future checkups and repairs.
Name: W***** T*******
Date: 2015-07-29 01:27:19
Rating: 5
Comment: I have been a customer of Convenience Auto for many years. They have always only done the necessary work, done it well at a fair price, stood behind their work and been very responsive and helpful.Barry Lonik
Name: O**** J******
Date: 2015-05-05 19:57:35
Rating: 5
Comment: I dont usually review, but my experience here was fantastic. After less than stellar service at the Honda dealership, I decided to give this place a try. The customer service was great & the pricing (I had to get a new alternator in my 2005 Accord) was fair. I loved that they didnt try to take advantage of me or discount my description of the problem, due to the fact that Im a woman (I recently had this issue at the Chrysler dealership here in AA). They were also super flexible/accommodating to my schedule (Im a poor & busy grad student at UMich). All in all, I highly recommend this place & will go back for ANY issues with my cars.
Name: m*** h* s******
Date: 2015-04-10 16:57:16
Rating: 5
Comment: I first met Corky more than a decade ago when I bought into the Volvo culture. Now that hes at Convenience Auto Service, I am too. The staff there and facilities are top notch. You really dont need to take your vehicle anywhere else.
Name: R*** T*****
Date: 2015-04-07 21:01:38
Rating: 5
Comment: I have known Corkey Zaron for 30 years and worked with him for many of those years. Because of Corky and all of the great things that I have heard over the years about Convenience Auto, Lou and his staff, I knew where I would be taking my vehicles when I no longer had access to a repair facility to do the work myself. I have not been disappointed. I have and will continue to recommend people to Convenience Auto Service.
Name: A**** R******
Date: 2015-04-06 15:21:42
Rating: 5
Comment: These guys were flexible and super nice! They diagnosed my problem and gave me a courteous heads up about some other things on the horizon. I appreciated that they took the time to explain what part they replaced and what it did on my car. Ill return for future car needs with no apprehension.
Name: S**** E****
Date: 2015-02-09 13:09:11
Rating: 5
Comment: Great Service! I brought my Volkswagen to Convenience Auto for a timing belt issue and they couldnt have been more helpful. It was going to be a major repair and Steve helped breakdown exactly what needed to be done and was very patient with all of my questions. Steve was very knowledgeable and gave incredible customer service. I will definitely bring my car to them in the future!
Name: G*** K
Date: 2015-02-01 22:03:27
Rating: 5
Comment: Convenience Auto is a great, locally owned and operated auto shop. The people here are honest and trustworthy. Ive been here several times in the past and always had a good experience. They dont just charge you for unnecessary repairs and look out for the customers best interest. In my most recent trip to the shop, Corky, especially, went above and beyond to help me with the wheel problems on my car, even though that meant going to my past repairman and seeking a warranty claim instead of giving Convenience Auto new business.I would definitely recommend Convenience Auto as your local mechanic.
Name: E* S****
Date: 2014-11-19 21:42:27
Rating: 5
Comment: I had a great experience with Convenience Auto when I was visiting Ann Arbor.Corky was very helpful.If I ever have a car problem in Ann Arbor I will go to these guys.
Name: B R
Date: 2014-10-16 14:36:55
Rating: 5
Comment: I have known Corky, who is one of the service managers at Convenience Auto , for over 15 years. I followed him to Convenience Auto after he started working there. While I am a relatively new customer to Convenience Auto, my experiences have been excellent. A great value for the money. The service I have received from Corky over the years has led me to trust his advice. Coupled with the good advice from the mechanics at Convenience, I will remain a loyal customer for years to come.
Name: J**** L**
Date: 2014-07-14 20:39:24
Rating: 5
Comment: If youre looking for someone with a great deal of knowledge who isnt going to rip you off just because you dont know anything about cars (like myself) then I would highly recommend Convenience Auto. I have been taking my cars here for years and I have received amazing service from everyone there. I live in Ypsilanti and there are (probably) dozens of places closer to me but I think the extra mileage is worth it!
Name: J**** B******
Date: 2014-07-12 18:41:22
Rating: 5
Comment: The guys at convenience really know how to take care of their customers. I would recommend them to anyone wanting to get their car fixed, and they are also reasonably priced.
Name: D** D**********
Date: 2014-02-24 01:16:35
Rating: 5
Comment: I had my brakes replaced, the service was quick and the people were very friendly. They offered advise on car maintenance and the quote I received for the work was very accurate. I would recommend them to anyone.Dan
Name: E*** G****
Date: 2013-08-01 11:29:56
Rating: 5
Comment: Moving to Ann Arbor has meant finding all of those good guys and reliable spots to get things done. Lou at Convenience is one of those guys! My Toyota Corolla had slowly developed an engine vibration over a few months, and when I took it to the local Toyota dealer on Jackson Road, they charged me $100 to tell me that it needed over $1,000 worth of work. Lou diagnosed the problem (a failed motor mount) in minutes and estimated the repair for much less than the dealer. The work and and charges were as promised, and he even adjusted the drivers door latch (which made the door hard to close, but I hadnt bothered to mention to him), for no extra charge. Convenience will be my regular maintenance shop now!
Name: J*** W*******
Date: 2013-07-02 17:59:47
Rating: 4
Comment: Called them on Monday morning, and I was hoping to get the job done by Tuesday evening. When I called they said they were booked until Wednesday afternoon. I thanked them and then called Steve Steeb who was also booked for the next few days. Shortly after Convenience Auto called back to say they could squeeze me in on Monday.Brought the car in around 10am, it was ready by 2:00pm. The person at the front desk was cordial and patient.I stopped by the next day after having already picked the car up to ask about time periods for replacing brake pads. I told them about our summer road trip plans, he said not to worry. Asking further about when to replace, he said it depends a lot on driving style / terrain, etc., and noted that there should be a rather uncomfortable noise generated when the brake pads are getting low.Some service places will give you a document that reflects various points of inspection, ie: what the current brake pad thickness is. I did not ask if something like this was available, which I regret not asking about!All in all, I felt comfortable and satisfied with the experience. They seemed happy to take the time to answer my questions even while the parking lot and service bays were full.
Name: A** P********
Date: 2013-06-10 13:09:56
Rating: 5
Comment: I was told that this is the shop to use if youre a woman and dont know anything about cars. Im always nervous that they will overcharge me and fix things that dont need any work. This shop has made me feel very confident. They have fixed small things for free, the prices are always reasonable, and they do a good job of explaining to me what they fixed.
Name: T****** H*******
Date: 2013-06-06 12:59:25
Rating: 5
Comment: I had my Honda serviced at Convenience Auto this week, and couldnt be more pleased. They finished my car on time, and the price was fair, and a little less than they estimated. Ill use them again.
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Name: H****** S******
Date: 2024-01-05 22:36:46
Rating: 5
Comment: Best auto shop in town for sure. Professional, honest and reliable. Highly recommended