Consumer Car Care

category: Auto repair shop, Brake shop, Wheel alignment service
address: 21460 15 Mile Rd, Clinton Twp, MI 48035, United States
Phone: +1 586-791-8190
Monday8 AM–6 PM
Tuesday8 AM–6 PM
Wednesday8 AM–6 PM
Thursday8 AM–6 PM
Friday8 AM–6 PM

rayting: 4.1
services: Service options: Language assistance,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Payments: Debit cards, Credit cards,

Name: J**** B*******
Date: 2024-02-16 15:18:33
Rating: 5
Comment: Highlights were great communication throughout, they got it done in great time for me, and since my car was dead in the driveway they came amd towed it at no cost since I was doing the repairs with them. No complaints and. Will definitely use them again.

Name: L**** B******
Date: 2024-02-09 17:21:14
Rating: 5
Comment: Knowledgeable, friendly, fair priced, and timely. Highly recommend

Name: R***** J**
Date: 2024-01-26 15:35:29
Rating: 5
Comment: Always helpful and fast service, clean work
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Name: R****** K*********
Date: 2023-12-29 18:15:33
Rating: 5
Comment: Excellent job and experience

Name: m******* o*****
Date: 2023-12-29 16:37:05
Rating: 5
Comment: Listen, in these economic times a dollar doesnt go to far, but honesty does. This place was recommended to me by a close friend whos been using them for years. It would literally take me to long to explain how they couldve told me it was this or that but after thoroughly checking it out, they said we can put new parts on here, but the car is in great shape and except for a little recommended maintenance down the road, the car is fine. That meant the world to me, if your on the fence about finding a new repair shop.. get off of it and get over to Consumer Car Care. They have made me a customer for life, on your very first visit youll see what I mean!!!

Name: D*** P***
Date: 2023-11-22 16:05:28
Rating: 5
Comment: Family owned and run - fair prices good work !Handled my flood damage and helped me deal with my insurance problems

Name: S***** G*****
Date: 2023-11-21 22:17:09
Rating: 5
Comment: Nice people. The young lady taking calls and other duties is very professional and kind. Im going back to get my front end done.

Name: M**** S******
Date: 2023-11-09 19:28:13
Rating: 5
Comment: Very friendly, courteous, knowledgeable, and competitive prices

Name: D****** B**********
Date: 2023-11-09 17:04:27
Rating: 5
Comment: Professional, friendly, polite, facility clean and got the problem solved.

Name: K*** H******
Date: 2023-11-02 15:20:10
Rating: 5
Comment: Chris, Tom, and all the employees at Consumer Car care are knowledgeable, friendly, honest, hard-working Americans that stand by their work. If you are having car trouble, this is the place to take your vehicle. They may be a little more than others, but you get what you pay for. They honor their warranties and workmanship, and treat you like you are part of their family.

Name: G*** W***
Date: 2023-10-25 22:31:35
Rating: 5
Comment: Very professional and Helpful. Had my car repaired and back to me in awesome time.It’s hard to be without a vehicle when it’s the only one you have.I was fixed up and back on the road.Great company.Highly recommended.

Name: A***** W*******
Date: 2023-10-19 17:43:51
Rating: 5
Comment: I am absolutely impressed by this company. My husband and I are new to the area and didn’t have a local mechanic. My husbands first day back to work after being laid off for two months, the trail arm bushing on his car snapped off on the passenger back side. I spoke with Shaneand he told me to bring it right in an they could get it looked at. They got it in at 9:30 and it was done before 4. They were great and even had “The kid” drop me off at home and pick me up. Chris and Tom were also great! We will most definitely be brining our cars!!!

Name: A***** M****
Date: 2023-10-13 14:48:44
Rating: 5
Comment: Oil change and reset messages on my older model Mercedes Benz.

Name: F****** B*****
Date: 2023-09-26 21:09:22
Rating: 5
Comment: Went for a muffler and was extremely pleased with the service and pricing. I will continue to go there for future repairs. Great place. I highly recommend them.

Name: S****** P****
Date: 2023-09-26 14:50:46
Rating: 5
Comment: Consumer car care is one of the best shops I have been too. They are honesty and upfront about prices and repairs. I honestly will not go to anyone else for repairs. They also have a financing program to help pay off repairs which helped a lot in my situation.

Name: B****** L*****
Date: 2023-09-05 14:47:21
Rating: 5
Comment: I think this is a good place to get your car fixed and they are great people

Name: J************ W*****
Date: 2023-09-05 14:12:43
Rating: 5
Comment: I have been going to consumer car care for my automotive repair needs for years. I have always been very happy with the service.They are very quick to diagnose the issue and offer reasonable prices and timing for repairs. I have always had a great experience whenever I have needed repairs and I highly recommend consumer car care :-)

Name: C***** S*****
Date: 2023-08-29 20:41:46
Rating: 5
Comment: Thanks Chris Blig at Consumer Car Care for taking these eye sore rails off my Jeep! She now looks like she has had a face lift! Chris even asked me at the beginning if there was anything else I needed done, and I mentioned a burned out low beam bulb and he had the new bulb delivered and installed within the hour. I didn’t even have to wait long and was so impressed with the quality service your staff took with each and every customer that came in! If you are looking for an honest and trustworthy car shop, this is the one to go to! They never sell you something that you dont need done. I learned that by listening in to the conversations the staff had with customers coming in. I will be bringing my Jeep here from now on because they will always be honest. Thats especially nice being that I am a woman, which means we always fear we will be taken advantage of because we may lack knowledge around cars.❤️👊

Name: L*** T
Date: 2023-08-24 03:30:13
Rating: 5
Comment: I went here for a free diagnosis because my car would smoke sometimes when I started it. Well of course it didnt smoke when it needed to, so they couldnt really diagnosis the issue. However they checked several other things and said my car was in very good shape. Now that made me feel like they are honest people. Rarely have I heard that from any mechanic, because of that I will be coming back for any services I may have. I trust that I wont be sold anything that I dont need.

Name: K**** H*****
Date: 2023-08-08 01:22:13
Rating: 5
Comment: Chris Meloche did not disregard my concernI appreciated the attention to my repairs and excellent communication. Prices were great! I will definitely be using this center for repairs in the future.

Name: L**** L****
Date: 2023-07-19 16:38:30
Rating: 5
Comment: Already giving them 5 stars because I had an amazing experience in 10 minutes compared to years of going to other places. Ive had a persistent issue with my car, that multiple mechanics just keep throwing parts and money at. Also alot of their repairs failed after a few months. Beyond exhausted and frustrated I discovered Consumer Car Care. I talked to Tom and it was an incredible experience. He actually listened to me and said hed help. An hour later I dropped it off and he reviewed all the receipts from my previous mechanics to know what was already worked on, and to see what else my previous mechanic didnt repair properly. He even asked if I needed a ride or if I was going to hang out. My previous mechanic messed up so many times, and would have my car for 6 days and never offered anything like that. I really hope they can help me fix this mystery, but they already deserve 5 stars regardless.

Name: b****** d****
Date: 2023-07-14 14:40:15
Rating: 5
Comment: Excellent service, great prices, got my jeep up and running In a timely manner. Will recommend to friends and family.

Name: N******* E****
Date: 2023-07-13 15:44:31
Rating: 5
Comment: Very pleasant experience. I sent my 18 year old son to get my car looked at. They treated him very well and spoke with me via phone. They didnt try to force additional services and I apprciate that. will be back when I need them.

Name: C*** R U*
Date: 2023-06-20 14:30:47
Rating: 5
Comment: Chris and the staff are awesome and very knowledgeable. Got in and out in after a few hours. They did a great job

Name: C****** P*******
Date: 2023-06-20 03:36:37
Rating: 5
Comment: I took my car here to get fixed and I gotta say they did a wonderful job mechanic Shane did my car great job Scott did my Oil and tires also did a great job

Name: B**** P***
Date: 2023-06-16 14:50:16
Rating: 5
Comment: They got me in and out for my wheel alignment. Also didn’t try scamming me to buy parts like other places to get the job done which was nice. Will be back for my next repair

Name: A**** M******
Date: 2023-06-02 15:12:46
Rating: 5
Comment: This is a great place to take your vehicle. The manager is honest and straight forward and the technicians are great. I would recommend this shop to anyone.

Name: A**** T*********
Date: 2023-05-06 21:12:38
Rating: 5
Comment: Fabulous service knowledgeable people fair prices Would highly recommend this place for auto service

Name: J****** L****
Date: 2023-05-01 14:54:18
Rating: 5
Comment: Such a professional, caring business people there are real deal. I’ll tell you the truth work with me show me home so I didn’t have to sit at the place and wait and came and picked me up with my car was ready. Beautiful experience would recommend it 10 out of 10.

Name: J**** I*****
Date: 2023-05-01 14:46:59
Rating: 5
Comment: I had a very good experience they were very helpful and professional

Name: S***** A*******
Date: 2023-04-28 14:27:27
Rating: 5
Comment: Very professional made sure i got home and picked me up after my car was ready

Name: L****** H*** S*
Date: 2023-04-07 16:01:34
Rating: 4
Comment: I had a good experience with consumer car care. My car was there for about a week. They were courteous and kind with every phone call for an update. I had a weird electrical problem which they fixed. I am back on road again with a smile. Thanks guys.

Name: T**** M*******
Date: 2023-03-28 15:29:51
Rating: 5
Comment: They were really friendly they were able to get me in the same day cuz I told him I didnt have another car they were amazing this is Tara McMurray I will always go there

Name: M**** A*******
Date: 2023-02-15 16:46:03
Rating: 5
Comment: Great service! They showed me everything wrong with my car and fixed it in a timely manner. Thanks Tom and Chris!

Name: C*** Q******
Date: 2022-11-17 15:47:12
Rating: 5
Comment: Fast service, fair price and they even used my after market parts to do the repair!

Name: N**** W*****
Date: 2022-10-06 01:54:02
Rating: 5
Comment: Everyone there is really nice if its not right tell them and they will work with you to make it right. Im a single woman and I trust Chris to be honest. I will never take my car anywhere else. Thank you Guys for fixing my little snow turtle aka White Buick Encore🥰

Name: R** G*****
Date: 2022-09-30 01:46:49
Rating: 5
Comment: My automobile is there now. Im giving 5 ⭐s right now because my car has been there since Monday 9/27/22 but they let me use a loaner car until the repair is done. I will update afterwards and will be completely honest as I am on all reviews. Ttyl.

Name: G***** S****
Date: 2022-07-19 23:11:50
Rating: 5
Comment: So, I ve had a pretty good experience with consumer car care. Tom was patient and knowledgeable. Chris, who did both of my repairs, was exemplary. He even came out to my location to fix a small but dire issue. No one does that! I look forward to many more interactions with them!

Name: K**** M************
Date: 2022-06-09 14:12:54
Rating: 5
Comment: Very professional and helpful.Gave me a ride home and back to the shop while work was being done. Got the parts I requested and a relatively quick turn around for the work I had done. (both outer tie rods, both lower ball joints, and an alignment)Will take my car here again in the future if needed

Name: S****
Date: 2022-05-04 12:43:05
Rating: 5
Comment: After working on a Saturday I thought for sure everyone would be closed and everyone was closed except for Consumer Car Care. They had me come right over diagnosed my car. They even had someone drive me home. I hope Im not putting them out by putting this on there its just such remarkable customer service. My car was ready so quickly. They even sent the same young gentleman to pick me up to pick up my car. My car runs so smooth thats great better-than-expected. Everyone that I spoke to from the mechanic that diagnose my car to the female I cant remember her name that text me in that Saturday and the gentleman that check me out when I was picking up my car and even the manager and/or owner was professional and very pleasant. I did not feel rushed at all they answered all my questions. I have a new car place. Thanks to everyone at Customer Car Care.

Name: K**** G***
Date: 2022-04-26 22:19:25
Rating: 5
Comment: Excellent Customer Service! They Treated Me Like Family! Thank you Chris (5 Stars)! I’d give you more if I could!

Name: j**** c*******
Date: 2022-02-25 16:01:33
Rating: 5
Comment: The only place I like taking my vehicles for repairs. Professional shop with great employees.

Name: S******* F***
Date: 2022-02-21 22:44:07
Rating: 5
Comment: I want to take the time to thank kae for assisting me with the services that Customer Car Care offer. She was very polite and even went the extra step to ask if I wanted a quote for my repairs. This is the first care repair shop that I did not feel like I was being taken advantage of as a female needing repairs done. Thank you for having a wonderful receptionist.

Name: T**** T*****
Date: 2022-02-17 21:45:37
Rating: 5
Comment: Nice people. Have never had a bad experience. Fixed me right up and sent me in my way.

Name: A** M****
Date: 2022-02-15 20:14:55
Rating: 5
Comment: My car was fixed promptly. Kai is super professional. I recommend this place to my family and friends.

Name: A****** A****
Date: 2022-02-15 19:07:35
Rating: 5
Comment: I came in super frustrated because I just got my truck not even 6 months ago and it was already making noises. I was really upset and I must admit I did get a little hostile with the lady there, I think her name was Kae. Despite me being a little irate, not at her but just towards the situation about my truck, Kae really calmed me down, she listened to my concerns, and she even let me vent! She also remained professional while showing empathy! She informed me of the easy fixes for my truck and got me together very quickly. It’s hard to find people that would actually listen to a person’s concern AND be proactive and Kae was the person for me! Thank you again, also sorry for being so upset a few days ago! I highly recommend this place for your vehicle needs!

Name: J**** S****
Date: 2022-02-15 18:53:45
Rating: 5
Comment: Kae was great. She got me a great price on tires and was very friendly and Up beat

Name: M***** A*******
Date: 2022-02-15 18:14:16
Rating: 5
Comment: I walked in to get information on my car repair and I ended up speaking with this woman name kae there. She was very helpful and had plenty of knowledge to share when I explained to her my problem. I will be returning to this shop for my repair

Name: W**** A*******
Date: 2021-12-24 07:11:24
Rating: 5
Comment: On my way home and my car starts smoking and leaking coolant. I knew it was gonna overheat so i go to a gas station. Clerk suggested i not drive it too far to avoid an engine issue, he told me about a car care company on 15mile near Gratiot. I pulled up and it looked like they were closed but they were still open but about to close. Everyone was nice and the owner asked if he could help...i asked if they worked on foreign models he said some they do. I lucked up they work on BMW. He asked of the issue and assured me after inspection hed call and discuss price for parts and labor before he does any work. He kept it over night, called next day , fjxed issue and price was affordable. Ill definitely be returning😇💖😇

Name: J***** G
Date: 2021-11-06 17:11:29
Rating: 5
Comment: They were great very professionalGot me right in and help me out when i wasin a jam with myMuffler I will definitely recommend them and use them when I need

Name: W***** W*****
Date: 2021-08-16 23:01:55
Rating: 4
Comment: Had car towed 7/27/2021. 3weeks later I was told that mechanic was Ill..Icar is not in the same condition as I sent it seems willing to help ...out come pending.

Name: C***** M*****
Date: 2021-08-13 10:24:16
Rating: 5
Comment: They are awesome got my rim repaired and put it back on my car for me.

Name: M******** P******
Date: 2021-08-06 23:01:02
Rating: 5
Comment: As a single mother I am glad to find a place I can trust to take my car without worrying if it wil break down in a week after service.

Name: D*** S******
Date: 2021-07-15 11:33:52
Rating: 4
Comment: Very disappointed with this place. I spent $3100 to have my power steering fixed. It worked for 2 days and went out again. This place totally overcharges. They wanted to charge me $1500 for a part that I found at auto zone for $430. Even with all the work done my car is still not fixed. DO NOT GO HERE!Update 7/15/21After speaking to the owner, they fixed the issue and my car has been driving like a brand new car. They might do quality work but they are really expensive! Know your prices!!

Name: A**** P*******
Date: 2021-06-28 01:09:12
Rating: 5
Comment: Very fair and honest. M husband and I always bring our cars here

Name: B******* H******
Date: 2021-06-09 21:20:19
Rating: 5
Comment: They towed my vehicle from my driveway and did an assessment within a few hours. By the next day my car was ready to be picked up! The car drives great and I couldnt be more pleased with the results. The staff is helpful and professional. The lady at the front desk was super nice! Definitely our auto shop from now on!

Name: D B****
Date: 2021-02-06 14:18:44
Rating: 5
Comment: John and his staff are very helpful and friendly,I just bought new tires in June before a trip I took,and my travels were very safe thanks to Consumer Care,well unfortunately those tire didnt last me into the new year my car was stolen and I needed to have 2 tires completely replaced ! This is the only place I called they picked up my car and then when it was finished picked me up,I highly recommend them to everyone needing repairs done! Thanks so much John and Consumer Care!

Name: K**** S**********
Date: 2021-01-27 21:02:47
Rating: 5
Comment: Droped my sons truck off on Sunday evening for some fixtures to the drive shaft&head gaskets repair, before jr. Could ask his mother about using her car, his truck was done, yeahbuddy, thank you Triple Cs!!

Name: c***** h***
Date: 2020-12-29 22:04:46
Rating: 5
Comment: They are always so helpful & friendly! Thank you for the great prices! Me and my family have been coming here for years and definitely recommend their work.

Name: S***** t** D****** D****
Date: 2020-12-24 17:56:48
Rating: 5
Comment: Went in for an alignment because my steering wheel was shaking , they told me that the front wheels didnt have weights on them and needed to be balanced . Not an alignment issue . had my front wheels balanced and took care of the problem . Anyone else would have charged me for an alignment when I didnt need one ! Guys are awesome !

Name: C**** B****
Date: 2020-12-05 17:50:09
Rating: 5
Comment: Shawn is great 👍 my battery was dead on my caliber srt4 he gave me a jump right away!! Saved me a tow bill and alot of grief. Thanks again!!! You guys ROCK🤘🤘

Name: J** W******
Date: 2020-11-20 17:41:48
Rating: 5
Comment: So happy i found this place! Friendly staff, quick service and fair pricing. They even gave me a ride home and picked me up when car was done!:)Thanks guys!:)

Name: S******** B****
Date: 2020-11-14 20:04:49
Rating: 5
Comment: Can you love a car repair shop? Cause I love this car repair shop. I have been coming to Consumer Car Care since I was basically a kid. I have ALWAYS had a very positive experience. I have so many positive stories I can’t even begin to list them. From going out of their way to be helpful, repair costs being much lower than expected, their timeliness, honesty and courtesy is unparalleled. They will have my business forever. Jamie who works in the front is especially awesome!

Name: I** M****
Date: 2020-10-08 15:44:10
Rating: 5
Comment: Writing a review for the Consumer Car Care family because that is how great my experience with them always is. Donavon the mechanic was extremely helpful and knowledgeable. The Consumer Car Care family is very concise when it comes to time and quality. Highly recommend to anyone who needs some work done on their car from a place they can trust.

Name: S**** L*****
Date: 2020-09-20 13:04:27
Rating: 5
Comment: I went there for a 2nd opinion on repairing a sway bar that was making a rattle underneath and to the rear. Midas quoted 5-6 hrs labor alone to remove gas tank to get to it costing $700 in labor alone. Consumer Car Care took it for a test drive and tested the sway bar. They were fine but said it was only the spare tire rattling. No repairs necessary!

Name: J*** C*****
Date: 2020-05-11 23:17:07
Rating: 5
Comment: After discovering low tire pressure I stopped here to get it checked out. The service was polite, quick, and they were courteous enough to show me what was causing the leak before proceeding. It was a good price and efficient work. 😊

Name: k******* h*****
Date: 2020-03-30 20:11:47
Rating: 5
Comment: The team here is great! I have been bringing my car here for the past year and every time I am never disappointed. They are fair and professional. Definitely recommended

Name: E**** T******
Date: 2020-03-01 03:12:55
Rating: 5
Comment: Great service & great deals too! Chris seemed very knowledgeable, friendly & honest. He really took time to listen to my concerns too. Comfortable atmosphere & minimal wait time. I will be back again for sure!

Name: J*** B***
Date: 2020-02-15 21:00:59
Rating: 5
Comment: Great service and prices. Very friendly and knowledgeable staff. Will definitely be returning and recommending.

Name: M******* W*******
Date: 2020-01-27 12:05:16
Rating: 5
Comment: I just spoke with Chris on the phone. I needed to get an oil change with limited time available. Chris stated if you can get here within the next 5 or 10 minutes, I can take you in right away. With that information in mind, I headed right over to the location. They got me in and out within an hour and 15 minutes. In that amount of time, I had my oil changed tires rotated and washer fluid filled. All this for a minimal amount of money.I chose this place based on 5 reviews of exceptional service. The reviews were right, Chris and George gave me quick but excellent service.I will definitely be back for more car service needs.

Name: R***** P*****
Date: 2019-11-30 00:20:42
Rating: 5
Comment: Always fair pricing, excellent service, superb quality work! They treat you like family. Much appreciated.

Name: j**** l****
Date: 2019-11-25 16:24:50
Rating: 5
Comment: First time bringing my car here. They were honest and communicated everything going on with my car. Everything was done quickly and professionally. Ive found my new auto repair shop.

Name: C*** S******
Date: 2019-11-15 18:24:51
Rating: 5
Comment: Chris did wonderful work, and made sure my car was done on a saturday by staying late an hour!

Name: L***** M*****
Date: 2019-11-11 15:12:00
Rating: 5
Comment: Took my son car there to be fix the staff was very nice .George was awesome guy my car was ready on time they fix all the problems gave my son a loaner car for a week to take school .I would definitely do business with them again guys keep up the good and honest work.

Name: E******** S*******
Date: 2019-11-03 22:00:03
Rating: 5
Comment: The staff are all really nice and helpful! The manager Chris is very knowledgeable about vehicles and takes the time to explain to you whats going on with your car. The front counterman George is also very helpful and curtious! They have loaner vehicles that you can use while your car is there as well. Its an added convenience because you dont have to go elsewhere for a loaner or bum rides from your family and friends.

Name: T**** C****
Date: 2019-10-26 01:36:51
Rating: 5
Comment: The prices are reasonable and the staff is helpful and honest especially George he’s very helpful and polite. They do a good job on your car and it doesn’t cost a arm and a leg. I recommend bringing your car here great service.

Name: A***** N****
Date: 2019-10-21 19:10:07
Rating: 5
Comment: This place is awesome, have been coming here for years. There good on there prices and they a Great job on your car and George is awesome an has a great smile .

Name: S***** K*******
Date: 2019-10-21 16:03:03
Rating: 5
Comment: Chris, Mike and George will serve your vehicle. They are great customer service. Always trying to get you the best price. Service with a smile.

Name: K**** B********
Date: 2019-10-21 14:56:14
Rating: 5
Comment: Had a few things done to my vehicle here! The staff was very attentive and nice! My vehicle is now running great! Definitely recommend!

Name: M*** S********
Date: 2019-10-14 19:12:00
Rating: 5
Comment: YES!! These guys are excellent. More than fair, and the customer service me and my wife received was exceptional! In an industry saturated with the contrary it’s SO refreshing to know there are people and a company like this that still exists. Thank you Chris and all the guys at Consumer Car Care. We will definitely refer all our friends and family. God bless!!

Name: T**** B
Date: 2019-10-02 15:53:26
Rating: 5
Comment: My car was fixed in less than a day! It was a little pricey but the work was extensive. I would return for future repairs plus they are located within walking distance from my home. Its been a little over a month and my car is still working properly. My sister had to keep taking her car back to this other shop numerous times because it wasnt fixed properly the first time. Who has time for that?

Name: J** A
Date: 2019-09-28 15:52:00
Rating: 5
Comment: Pretty good at servicing both of my cars. A little pricey at times but they work with you to get you well taken care. George and Chris are always polite. Thanks guys

Name: M******* C**
Date: 2019-09-27 14:07:06
Rating: 5
Comment: They towed my car for free if I got my car fixed there they have a shuttle service if you need they were very quick fixing my car communicated with my warranty company to get my car fixed quickly and they make sure your are in the loop with text alerts about your repair.

Name: F****** J****
Date: 2019-09-13 20:07:11
Rating: 5
Comment: Yes A Great Place to take your Car for Service- Whether it’s a Oil Change or A Major Issue- Consumer Car Care is the best place to go - The Staff is excellent with Great Communication and Great Prices.ThanksA Loyal CustomerChuck

Name: C***** B******
Date: 2019-08-22 22:32:08
Rating: 5
Comment: I’m extremely pleased so far with their services. I had a transmission and starter replaced. Theirunderstanding and patience with me was unmatched by any other auto care center!

Name: J***** L**
Date: 2019-08-19 18:36:28
Rating: 5
Comment: I am always treated very good when I take my cars in and you take care of all the problems I have with my cars look it over really good I tell everybody about you guys a good price good service the pick you up if you need to and Ill take you back home they offer everything I love this company and I will always take my car there Chris and George and a few others have waited on me couldnt ask for better thanks guys

Name: D*******
Date: 2019-08-17 14:12:52
Rating: 5
Comment: Great service!! I thought I had an oil pan gasket leak or something, but turns out it was only a faulty oil filter from a different oil change place. These guys could have stuck me for my paper, but they dealt with me in good faith. I will return to them for future car issues.

Name: B****** M******
Date: 2019-08-15 19:44:26
Rating: 5
Comment: Gives honest advice and explains in detail that is easy for anyone to understand. Completes services in a timely manor with a friendly attitude. I and many family members go here when needed and I’ve had nothing but good experience. It’s hard to find a honest, reliable shop now a days. I would definitely recommend this shop to family or friends.

Name: J** M*******
Date: 2019-08-14 15:46:21
Rating: 5
Comment: These guys are great! They know what theyre doing every step of the way. Honest and trustworthy too. This is the place 2 go 4 your car repairs..Hands down!

Name: N***** J******
Date: 2019-08-13 17:21:35
Rating: 5
Comment: Very nice establishment and the service is absolutely fantastic. I got a really nice deal on my car too!!! Thanks consumer car care!

Name: j******* p******
Date: 2019-08-13 14:53:33
Rating: 5
Comment: Amazing and quick, I had called and they looked my tire within 15 mins. Patched it and back on the road. I will recommend this business to others that need car service.

Name: m*** s*****
Date: 2019-05-28 17:03:11
Rating: 5
Comment: My grandchild and I had no cold air, and the folks at consumer helped fix me up in less then an hour. I think i will be returning for my next car repair.

Name: A*** C**********
Date: 2019-04-25 19:48:14
Rating: 5
Comment: The man at the front desk is very professional and kind could not ask for a better company to work on cars highly recommend awesome service soon as i walked in no complaints

Name: W* B***
Date: 2019-04-22 17:43:45
Rating: 5
Comment: I brought my car back to Consumer Car Care today because The Persistent Pulley Squeak returned. My initials experience l this morning was poor; the previous mechanic (Harte) had moved on and I was not on the same page with the mechanic following up on his work. Thankfully, the owner/manager, Chris, took over and difference was like night and day - both in the front and in the shop.The reason youll want to have a Master Mechanic service your car is for their experience and ability to safely improvise. Their the ability to to come up with alternative ways that are field-tested problem-solving options. In this case, it was fitting a washer to the new pulley, to push it away from the engine more and keep the squeeking belt lined up with the alternator.To put it Chriss way, Ninety percent of the mechanics out there think, this part is not working; replace it. But I look at something  and say, WHY is this part not working? Mechanics work by volume so they want to move as many in and out as possible, just like in a restaurant, he said.From the consumers point of view though, most of us dont want to know how the hot dogs are made; we just want a great tasting dog. We just want a waiter who gets our order right. We just want our car diagnosed repaired correctly. And was. So quickly, in fact, that I got the transmission power-flushed as well ($197).You probably wont get the manager when you come here...but youll get someone the manager trained. All in all, this was another five-star day in which they did five-star work, in much less time than expected. And my transmision fluid is as bright as neon. 🙂 -w.Initial Review:I came in without an appointment for a FREE diagnosis on a drivability issue - my Chrysler Sebring Touring did not drive as smoothly as it did, even after a four-wheel balance at Discount Tire.Within the hour, the folks at Consumer Car Care found that my problem was not the alignment that I wanted to have immediately, but a control arm issue. My mechanic, Harte, showed me that my drivers side control arm had begun to fail and the bushing hadI made an appointment with Harte for the next morning at 8. And to my pleasant car went in the bay at 8! This is something Im not used to outside of a Chrysler dealership. Especially not at Discount Tire, where an appointment is a cattle call or an inside joke.I said I had to be out of there at noon for an appointment and they finished up so quickly and fair-pricedly that I decided to have additional work done such as my tensioner belt and pulley. The Chrysler dealership insisted the pulley could not be replaced without the entire pulley assembly which was $350 + labor, or $500 plus in English. Consumer car care charged me only $100 (I had my own pully and belt $5 and $15)!My mechanic, Harte was very quick, very clean, and very efficient. Since they finished two hours ahead of my alotted schedule, I also had a two-axle alignment done AND a synthetic oil change so....That was FOUR jobs done in less than four hours!Today was such an outstanding experience that I will definitely return. And that experience began with my service representative George - but the whole staff was great. I recommend that when you call or come by, you ask for George. I dont know if hes a Christian but he certainly embodies all of the attributes that a Christian should have. He is polite, honest, and is a positive joy speak with - not a sarcastic, bitter malcontent who brings his problems to work.The lobby has crayons for kids, coffee, 5G WiFi, and HD TV. Its also across the street from Lowes if you need to do any shopping, and next door to a diner. Consumer also has Towing and can drop you off locally.I highly recommend this service facility and, as I said, I will be back. Fortunately...I wont be back anytime soon because theyve done everything needed and did it right! -WL Bush

Name: B****** Z*****
Date: 2019-04-20 18:09:07
Rating: 5
Comment: No one would replace the valve stem on my 22 dayton spokes... i called 12 shops... brought my rim here they had me in and out in 10 minutes for the lows... much appreciated guys

Name: b******* j******
Date: 2019-04-14 18:12:19
Rating: 5
Comment: Customer friendly Auto repair shop! Being a woman, most auto shops take advantage of you. Most men believes women have very little to none knowledge about their very own vehicle, which is my past experiences with different auto repair shops, even the neighborhood oil change places. but NOT at Consumer Car Repair! They treat you like family and help you understand any issues concerning your car, with proof! They also go above & beyond to get the job done! This is your neighborhood family repair shop, and I mean that because they definitely look out for you & treat you like family! Highly recommended from my neighborhood to yours!!

Name: E**** P******
Date: 2019-03-19 12:45:26
Rating: 5
Comment: Very professional.. We needed the car back the same day and they bent over backwards to make it happen... Great job

Name: J***** G******
Date: 2019-02-15 15:17:50
Rating: 5
Comment: THANK YOU THANK YOU THANK YOU to the 3 guys that ran out to help me today as i was in a panic (2/15/19)I ran over a gas can this morning full of gas must have falling off a truck on gratiot and my car being so low couldnt get it out myself as i watched it pouring gas out terrified my car would somehow blow upDue to heavy traffic it was either hit the car extremely close to me causing an accident or the gas can in the middle of the street 🤦‍♀️ 3 guys ran out with a jack and had it out in 5 minutes i CANT THANK YOU ENOUGH i just dropped my kids off at school and was in a panic considering hoping a curb to lift my car up to get it out. Thanks so much for not only saving me but not even charging. Your amazing guys!!!!!!

Name: S**** B*****
Date: 2019-01-03 23:27:24
Rating: 5
Comment: Thanks for the awesome front end alignment on my Ford F-150 will be back for future repair work thanks guys and Happy New year

Name: A**** L****
Date: 2018-10-15 15:34:54
Rating: 5
Comment: Nice friendly customer service. Was able to give me a ride home while my car get service.

Name: D**** A*****
Date: 2018-10-01 10:07:06
Rating: 5
Comment: Friendly service, comfortable waiting area, affordable oil changes. It works!Update: after multiple visits, repairs and new tires, I have found a place that really cares about doing a good job at very reasonable prices.

Name: C****** D*******
Date: 2018-09-21 20:57:03
Rating: 5
Comment: Brought my car in today cause it kept dying and needed a new battery, had excellent service, was taken care of quickly and priced very fair. Chris I appreciate you working on my car today and I would take my car back for any work in the future.This is the place to take your vehicles hand down. Thank you!

Name: T*** J****
Date: 2018-09-06 17:18:45
Rating: 5
Comment: I went to Consumer Car Care to get an alignment and they found I needed a tire rod...(It was way past due for updates on my car) The price they gave me was so reasonable for both I got both done and now Im driving safe In my vehicle because of there knowledge...And the staff was very professional , knowledgeable,understanding and polite..I will most definitely go back for more service when its needed!

Name: M*** S***
Date: 2018-08-30 15:28:01
Rating: 5
Comment: Had an AC issue. Chris fit my vehicle in his schedule and took care of my issue. Very friendly and helpful. Would recommend this shop.

Name: M****** G******
Date: 2018-06-26 07:44:13
Rating: 5
Comment: After talking extensively to the manager of consumer car care.he explained why they recommended financing as a way to pay for my repairs on my. So after thinking it over I would give this place 5 stars. And they even offered to give me a ride home if i needed one. Im thinking about taking my truck back up there to have it repaired

Name: P***** L********
Date: 2018-06-23 02:46:37
Rating: 5
Comment: I usually dont trust mechanics. They always over charge and tell you things are wrong when there not. Chris was very truthful and even tried to save me money. Shane helped me from day one and even had my car towed there at no cost to me and chris gave me a loner while my car was being fixed. I am very happy with how my car runs and the fact that they kept me informed every day about the progress. This will be a regular place for me from now on

Name: C**** P*****
Date: 2018-06-03 08:52:39
Rating: 5
Comment: Ive been taking all my familys cars to consumer car care for years.I just had my Ford Escape their tuesday. Their work is top of the line. And they get 5 star from me, everytime. Thanks , Cyndi P.

Name: J*** N*****
Date: 2018-05-05 01:45:59
Rating: 5
Comment: I just had a major repair performed here and I found them to be professional and caring that the job was done right. Chris was genuinely concerned and was sure to do a follow up.

Name: c****** w*********
Date: 2018-04-28 13:23:40
Rating: 5
Comment: Theyre very kind and professional...hands down this is the best place in town to get your car fixed!!!!

Name: M****** Z********
Date: 2018-04-27 15:25:11
Rating: 5
Comment: We have been taking our cars to Consumer Car Care for years, and have had excellent customer service. The staff is very knowledgeable and fairly priced. Always a positive experience, highly recommended.

Name: A***** M*****
Date: 2018-04-20 23:50:09
Rating: 5
Comment: Great service and very thorough about their work , best experience in comparison to any other Auto shop hands down

Name: B**** F*****
Date: 2018-04-19 16:19:08
Rating: 5
Comment: Just got my van back,free towing if worked on by them. 50$ tow otherwise which is still good. I was really impressed when they called me before they did the work because I didnt know if I could afford it. I was able to afford it will be taking my car there for future help.

Name: C**** P B****
Date: 2018-04-11 15:20:26
Rating: 5
Comment: I had a past issue here but the owner called me directly and went out of his way to fix it and went beyond my expetations to make sure everything was great. I would not hesitate to use Complete Car Care again. Keep up the great work and thank you.

Name: J*** L****
Date: 2018-03-17 14:56:09
Rating: 5
Comment: They are the best auto repair shop and Friendly staff. This the only place I let work on my car. They are awesome.

Name: B***** M*****
Date: 2018-03-01 17:24:13
Rating: 5
Comment: Definitely the only place I will go to. Upon arriving they were prompt and very curtious along with being professional...and since Im a female I was surprised and relieved that they didnt try to take advantage of Me!! Found my new place to take my vehicle!

Name: B**** S********
Date: 2018-02-27 17:31:14
Rating: 5
Comment: Very friendly staff. Reasonable prices. Did great job on brakes, rotors, and oil change. Will refer to friends and family.

Name: L*** H*********
Date: 2018-02-26 03:31:38
Rating: 5
Comment: The team at Consumer Car Care is wonderful. Chris and George are helpful, knowledgeable and truly want to help their customers. I had a bent rim and they got me fueled and back on the road. They then replaced my blower motor resister that another auto repair shop had not done a good job on and had put in a cheap part. I’m so happy to have found a trustworthy neighborhood shop to get repairs and maintenance done at. Thanks guys!!

Name: H**** E********
Date: 2018-02-20 18:31:19
Rating: 5
Comment: My daughter took her car here on a recommendation I remembered hearing. First of all, they towed our car free of charge. We were also kept up to date during the repair process and also received a free loaner while waiting! We were worried about an expensive time-consuming repair. We were very happy when we received the call that it was $1,100 less than expected! Great service, we will definitely be back!

Name: M*** G*****
Date: 2018-02-08 18:31:12
Rating: 5
Comment: Very professional and kind. Consumer Car Care was recommended to me when I first moved here. It is the best place by far, to bring in my cars for maintenance or repairs. They are competitively priced and have an excellent staff of mechanics. Ive only ever had anything go wrong once with them, and they immediately made good on their guarantee to make it right. Later, they even followed up with an apology and verification that the repair was to my satisfaction.

Name: T***** W*******
Date: 2018-02-07 03:00:20
Rating: 5
Comment: I came here to get my car checked out. I thought it was something really wrong but the guy who helped me told me it was only my tires.. i really thanked him because i went somewhere else before i came there and they told me something completely different just to try and get extra money from me... so thank you so much for your help... you guys rock

Name: M***** M*****
Date: 2018-01-23 15:38:10
Rating: 5
Comment: When I had a screw in my tire with no money in my pocket and had to make it to class in a hurry they fixed it all up for free. Quite a blessing

Name: G*** P*******
Date: 2018-01-19 00:15:54
Rating: 5
Comment: Would give 10 stars if able. Hands down beat place to take your vehicle for service. Fast, friendly service. Chris and Shane are amazing!!

Name: J** S******
Date: 2018-01-17 18:31:24
Rating: 5
Comment: Excellent service. Kind, friendly and FAST!!! Complete life savers. Freezing cold out, and snowing! Perfect weather for a flat, NOT!! They had my tire in stock. Thank God! We were at the library across the street. Limped over and in and out under 30 minutes. THANK YOU GEORGE (for making a fresh pot of coffee just for me and holding my tire till we were done with the library)!!!Awesome and affordable prices!! We will be back!

Name: J**** C**********
Date: 2017-11-20 15:30:39
Rating: 5
Comment: Gave excellent service, helped me out with my car, long time customer and would happily go back.

Name: J**** D*******
Date: 2017-11-20 15:21:58
Rating: 5
Comment: The ONLY place I would take my vehicle and familys cars to be serviced! Very fair pricing and EXCELLENT service from start to finish! Nice to be able to TRUST the advice they give! thank you All...Your the Best Mike! they didnt post enough stars to click on!There truely are not enough stars to rate them! Great expierence EVERY TIME!

Name: R******* A****
Date: 2017-11-02 13:21:46
Rating: 5
Comment: The customer service was great, very friendly. They gave me a deal on a new tire and put it on fast.

Name: R**** S******
Date: 2017-10-11 20:05:44
Rating: 5
Comment: Thank you Chris and Jamie for taking care of my truck. New tires and brakes were installed just in time for the winter. Your staff was professional and courteous. They got me in and out of there in a timely manner which I really appreciated. Cant beat the price either.

Name: L**** �***** P******
Date: 2017-09-20 18:02:58
Rating: 5
Comment: Exceptional service. Got to my vehicle as soon as possible and gave me a solid price. Would definitely go back.

Name: K*** B***
Date: 2017-08-29 23:01:41
Rating: 5
Comment: Took my 2006 Ford Explorer to Consumers Car Care for brake noise, and as usual when I go there, they ALWAYS are VERY NICE and VERY PROFESSIONAL.The price can not be beat, and the service is AWESOME. If you love and care about your car, then Consumers Car Care is the BEST. Ive been there several times and will take both my cars there at first thought. Chris is the MAN....

Name: D******** M*****
Date: 2017-08-22 16:52:03
Rating: 5
Comment: I have a old 1997 Grand Cherokee Larado Jeep about two weeks ago my water pump went out causing my car to lose antifreeze. I have been driving my vehicle up until this pass Friday. I called around to different shops no one could service me until Monday. I called Consumer care, they told me that its a quit fix $280.00 out the door, towing is free with service. I read the glowing reviews of this company and decided to get it done there, fair price the man was nice & free towing. The next day (Saturday) my car was picked up around 9:30. They called me at 3pm & said we fixed the water pump but power steering fluid is pouring out, have you had this problem before & when was the last time you drove it. I drove it yesterday and no i never had a leak. Well he told me that it was going to be an additional $325 , i said i dont have that kind of money today i will come and pick up my car. He then tells me i dont know if you can drive it & we will be leaving here at 3:30. (NOW HERE COMES THE DECEIT) when i got there the bill was $302.89, we decussed it, he came up with $299.97, he tells me i need a power steering pump. I have NEVER leaked power steering fluid. I called AAA and had my car towed back to my resident. I talked with both auto repair shops that diagnosed my water pump and they said was nothing wrong with you power steering pump. My oil changed shop that i have been going to faithfully for 15years said there is nothing wrong with your power steering pump or fluid. I just got my fluids topped off 2 weeks ago. The only fluid they had to add was antifreeze, windshield washer, 1quart of oil. Consumer car care you are wrong for trying to take advantage of some customers. This matter isnt over. I really would like to resolve this problem. UPDATE PLEASE READ!! On 7/24/17 the owner Jamie reached out to me, towed me car back to the shop. He said to me customers come first & he wanted to make me happy. He installed a brand-new power steering pump for free😂. A $325.00 repair for free!! Consumer care car does take care of their customers. If i could give this place 20 stars i would. I have a couple more things that i have to get serviced, Consumer care will become my car repair shop. The workers there was always nice. Thank you guys for being so professional, & honest. Love this place!!!❤❤

Name: J**** W*********
Date: 2017-07-18 12:45:50
Rating: 5
Comment: Pulled in around 8am on a Tuesday to fix a screw puncture in my tire. Didnt even pull into a bay, they fixed it right in the parking lot. I was in and out in less than 15 minutes. Excellent service, and very much appreciated!!

Name: R***** O*******
Date: 2017-04-13 14:15:29
Rating: 5
Comment: Had a flat tire from across street, saw complete auto care and took care of my flat immediately. Very fair and professional!! Not an ordinary flat, had a chunk of steel through it. Job well done!!! Thank again and will recommend to my friends and family

Name: A** W
Date: 2016-09-14 17:54:29
Rating: 4
Comment: They did a great job oh my breaks and at a good price. I would recommend them.again . Diane. FTheThanks8

Name: T****** R**
Date: 2016-09-12 08:58:18
Rating: 5
Comment: The other day I ended up here. My roadside assistance took extremely long to help me and then sent someone who wasnt equipped to get my spare tire down. I had to drive on a shredding tire and this is where I stopped. I had my two dogs with me and was frustrated as all hell. When I got there I told them my situation and they treated me with first priority service and even played with my dog. My day had started off so terrible but after leaving here with such heart service and next to nothing pricing I couldnt of been happier that I ended up there that morning. I will definitely go back.

Name: G*** S******
Date: 2016-09-07 00:20:40
Rating: 5
Comment: I have been taking my vehicle to Consumer Car Care for the past year, since my extended warranty expired. Repairs are less expensive than at the dealership. Staff is friendly and thoroughly explains services. I do not feel talked down to. Appointments are not necessary. Repairs can usually be completed in one day. If problems recur, they strive to resolve them to my satisfaction. Free rides were provided when I dropped off my vehicle and free towing when my battery would not start. My employer has now started taking the company cars here.

Name: m*** m*****
Date: 2016-08-26 13:55:21
Rating: 5
Comment: I have been dealing with Consumer CAR Care for the last four years. I have found them to be honest and reasonable with their pricing. I always get two opinions on my car before servicing it, and never found fault with their diagnosis.

Name: D**** R********
Date: 2016-08-26 02:41:09
Rating: 5
Comment: Definetly satisfied with the new crew and manager! Will continue taking my car there for professional recommendations and maintenance.

Name: E***** F*****
Date: 2016-08-14 15:26:04
Rating: 5
Comment: I had previously had a poor experience with Consumer Car Care. The previous shop manager left and now Chris has taken over. Chris called me and asked about my poor experience. I explained it to him and he ask if he could make the situation right. I was hesitant to let them do work on my vehicle. He asked me just to give him a chance. I took my vehicle in and they replaced outer tire-rods, alignment and oil change for free. The customer service is a lot better and I will definitely take my vehicle in for future work.

Name: o***** s
Date: 2015-07-03 03:12:35
Rating: 5
Comment: They are always quick and efficient with oil changes. I was recently in for an oil change. My battery is old and on the way out. When my car was done, they parked it out front for me and I went to leave. Of course it wouldnt start. Battery dead. They charged it for me, for free so I could get a little more time out of the battery. I will definitely be back!

Name: S**** S********
Date: 2013-05-27 19:19:28
Rating: 5
Comment: I dont normally take time to write reviews but I had to make an exception today. Its memorial day and no tire shop is open keep in mind. My wife and I went out for breakfast this morning and noticed my tire was low and you can hear it leaking. Long story short I happened to notice there was someone working in the garage while they were closed for business. I pulled in and asked the young man if there was a tire available for my car thinking maybe I come back the next morning but he was generous to put it on for me today. Its little things that make a big difference for me like helping someone on your day off. I was impressed. Thanks Vince for a helping hand, I will definitely be back for more business.

Name: j*** m* n***
Date: 2013-05-13 14:52:59
Rating: 5
Comment: The transmission went in my car recently…the transmission went in my car recently .they had my car for about 4days.towed my car in for free . and loaned me an infinity suv for free. i have heard nothing but good things about there place

Name: v****** f**
Date: 2013-05-10 19:12:26
Rating: 5
Comment: Every shop i have been to always trys to over sell me things i feel i do not need. when i first came to consumer i was very impressed with the way they brang me back into the garage and showed me exactly what was wrong with my car instead of just telling me i need a bunch of stuff and trusting that they were telling the truth. the second time i came there they showed me that one of my tierods needed to be replaced and i said well should i get them both fixed and the mechanic told me not until it is broken we will not reccomend u fix anything that is not broken. over all a very honest and great shop i would reccomend them to anyone

Name: m****** d****
Date: 2013-05-10 18:52:11
Rating: 5
Comment: This place is excellent! I was told my car was going to cost me over $1000.00 to fix, I am on a very tight budget so I went shopping around. I went to Consumer Car Care to and they told me that it would only cost me $200.00 to have my car fixed. I had the work done there and now my car runs better than it ever has, almost like a new car.I will absolutely recommend Consumer Car Care to all my friends and relatives.

Name: S* A****
Date: 2013-05-10 18:50:28
Rating: 5
Comment: Great customer service! Great mechanical work! I will never take my car any where else.I had taken my car to two other shops and each time I left the problem I was having with my car was still happening. I was recommended to go to Consumer Car Care by a friend and let me say that I was extremely happy with what they had do. Within minutes they were able to tell me what the other shops could not. I left Consumer a very satisfied customer, they will continue to have all my work.

Name: J**** f**
Date: 2012-07-25 03:25:38
Rating: 5
Comment: I went to 3 repair shop.each one told me it was something and charged me for a part and it didnt fix the problem. The total of 800 dollars. Finally a friend told me to go to consumer car care. My car was there for about 4 hrs.they found the problem and fixed it for around 150. My cars never ran so good. They gave me a free loaner car so i didnt miss work. Thanks guys