Complete Auto Service of Ann Arbor

category: Auto repair shop, Auto electrical service
address: 2890 Jackson Ave, Ann Arbor, MI 48103, United States
Phone: +1 734-887-1334
Monday8 AM–4 PM
Tuesday8 AM–4 PM
Wednesday8 AM–4 PM
Thursday8 AM–4 PM
Friday8 AM–4 PM

rayting: 4.5
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,

Name: N******* C******
Date: 2024-02-11 15:11:58
Rating: 5
Comment: I came in right when they opened (8am) not knowing what was going on with my car. Turns out there was a lot wrong and they got it fixed for me that day. The service was excellent and they explained the issues in detail. I highly recommend complete auto service!

Name: s******
Date: 2024-02-06 12:37:16
Rating: 5
Comment: Cant praise them enough! Apparently I punctured my tire on the expressway and was barely able to pull into their driveway with my tire smoking. John and his assistant immediately started helping me and I had a new tire on my vehicle within a half hour and was on my way to my appt. What kind, caring people they are too. They are outstanding - just the kind of place you want to do business with.

Name: C*** D******
Date: 2024-02-05 20:20:11
Rating: 4
Comment: Excellent work, customer service and updates of the work. The Final sum up of all the work done, with pictures was great!
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Name: O***** B******
Date: 2024-02-02 15:00:08
Rating: 5
Comment: Very trustworthy. Could have gouged me for things I thought were wrong but they told me it was fine. A gem.

Name: T*** .****
Date: 2023-12-14 16:51:44
Rating: 5
Comment: Everyone is so kind and thorough. Im from out of town and when my car broke down, I was crying 😢 They took me in immediately.When they finished everything, it was explained to me in terms I could understand.Plus, this is the most emaculent clean shop I have ever been in.I was comfortable and reassured everything was going to be all right.Thank you to all the staff and owners. Youre amazing ‼️

Name: A** J******
Date: 2023-12-05 20:32:16
Rating: 5
Comment: I had never taken my car here before, but I wouldn’t hesitate returning in the future, if needed. They did a good job, were professional, and prices were fair. An extra plus they offer is a loaner car while your car is being repaired. That helped me out greatly so I wouldn’t be stuck there all day or dependent on others to give me a ride. Thanks again!

Name: E***** E********
Date: 2023-12-04 19:21:05
Rating: 5
Comment: Complete Auto did a complete and thorough check of my truck, they told me what was wrong and how much everything would cost and then they did an awesome job repairing it all. A customer where I work recommended them to me& I would recommend them to anyone. They are professional and trustworthy. I would recommend them for any auto repairs!!Eileen

Name: T****** T*****
Date: 2023-12-04 17:43:07
Rating: 5
Comment: I went to this location for help getting into my locked car. I had left that morning to attend my college classes at Eastern when I decided to air up my tires. I had left my car running due to the fact I thought Id leave right after that. I closed my driver-side door not thinking about it and when I went to get back into my car I couldnt. I was freaking out because I had never had this happen to me before. I went into the shop and explained the situation to Sam and asked for some help. My family had told me to just break a window to get in but by all means, I was not going to do that. So, Sam did everything that he could to pry open my driver-side door. His help saved me from having to pay a locksmith $70 to get this door open. I couldnt thank Sam enough for going out of his way to help me without a charge. Thank you for your service and I recommend checking out Complete Auto Service in Ann Arbor for all car maintenance needs!!

Name: E*** M***
Date: 2023-11-17 20:36:17
Rating: 5
Comment: My dad can’t speak more highly on the service he received. Fast friendly and most efficient in a short period of time!

Name: T*************
Date: 2023-11-04 14:49:38
Rating: 5
Comment: Thank you John and Brittany! Your service went above and beyond any other auto service business that I have ever worked with. I appreciate your kindness, professionalism, work quality and service! We will be using your shop from now on. I appreciate the complimentary loaner vehicle so I didn’t have to worry about not having a way to work for the day. Also, thanks for the same day service! I’ve already told 2 other people about your service and hopefully you’ll see them when they need it! 😄 God Bless! 🙏

Name: m******* s*****
Date: 2023-10-20 17:25:58
Rating: 5
Comment: 5 stars. Informed me of the work required. Free loaner vehicle. Work completed next day. Highly recommend. Also complete auto service have vehicles that are for sale. Check them out you wont regret the time you spend with them.

Name: M***** K***
Date: 2023-10-19 16:22:20
Rating: 5
Comment: Super quick & easy service and the people are awesome. I felt listened to and attended to. The space is cozy. Brittany at the front desk was super kind and friendly as well as John the owner who I watched have multiple conversations with other customers as well that wonderfully accommodated to their needs and were always super respectful.

Name: A***** R****
Date: 2023-10-18 17:40:34
Rating: 5
Comment: I have nothing but great things to say about John and the service provided by Louie and Johns complete auto service. They not only fixed my car quickly, but they were transparent and trustworthy. Its always stressful when your car needs repairs, but they kept me informed and provided me with all the details. Thanks for all the help!

Name: G**** W******
Date: 2023-10-17 14:18:04
Rating: 5
Comment: From the moment I walked through the door, I was greeted with professionalism. I was impressed with their attention and commitment to provide top- notch service. I’ll highly recommend.

Name: C******** R*******
Date: 2023-10-16 18:22:47
Rating: 5
Comment: Came here to purchase a car. Found a really nice one. Was willing to fix any issues the car had. John and the staff were really friendly and professional. I would recommend them for purchases and repairs.

Name: b******* h****
Date: 2023-10-12 18:29:59
Rating: 5
Comment: I was able to call and get in immediately! Everyone was so nice and we’re able to explain everything to me in a way I can actually understand. We definitely be back! :)

Name: S****** S*****
Date: 2023-10-06 19:52:14
Rating: 5
Comment: This establishment is great! When they say there is no wait time they’re not kidding! I walked in without an appointment and got seen immediately. My taillights were evaluated and replaced within 15 minutes of me arriving on the lot. I highly recommend this place for any of your needs!

Name: A**** H*****
Date: 2023-10-06 15:47:42
Rating: 5
Comment: I had the BEST experience at complete auto service of Ann Arbor. All the staff, including John, were beyond helpful and kind. In addition to working on what I came in for, John personally changed my brake light for me when he noticed it was out. I highly recommend checking this business out :)

Name: L*** J******
Date: 2023-10-04 18:32:32
Rating: 5
Comment: Fast, smart, trustworthy repairs and top notch customer service. I love this place! They make car issues non-issues unlike any other garage I’ve ever been to, and they value my time. Recommended!

Name: M******* L*****
Date: 2023-09-28 14:36:36
Rating: 5
Comment: I had a great experience with this shop! They showed me before and after repairs what the underside of the car looked like and in detail what they were going to be doing to fix my exhaust problem. I really appreciated the time they took to show me and keep me informed of everything along the way. I felt very comfortable and due to the nature of my repairs I was on the road same day! I will definitely be coming back for future repairs. Thanks Complete Auto!!

Name: M****** E****
Date: 2023-09-12 18:20:44
Rating: 5
Comment: The women in the office were phenomenal. It was by far the fastest brake job I’ve ever had. Great mechanics and the office was comfortable. Thank you very much

Name: A**** W*******
Date: 2023-09-05 11:11:47
Rating: 5
Comment: Incredibly satisfied with my service. My dealership recommended I get serviced at this location, and they did not disappoint. The owner is very knowledgeable, the mechanics are timely and skilled, and the labor and automotive parts are fair in cost. 10/10, would recommend.

Name: E**** R******
Date: 2023-08-23 17:04:50
Rating: 5
Comment: They were very detailed with letting me know what my car needed. Brittany was very friendly and much appreciated.

Name: T*** C*******
Date: 2023-08-23 12:37:09
Rating: 5
Comment: My mom and I visited Louie & John’s after our rental car suddenly had low tire pressure. We were greeted by the friendly staff and helped right away! Our technician thoroughly checked for nails and filled our tire up with air. He even noted issues with our tread to be aware of. We are so thankful for their help, they even provided this service free of charge. Highly recommend visiting Louie & John’s.

Name: C C
Date: 2023-08-18 13:21:18
Rating: 5
Comment: I absolutely recommend Complete Auto Service for your car servicing needs. John and his staff, Britney & Kyle (sorry if I mispelled names) were amazing! I felt respected and treated like a valuable customer. I will definitely do business with them in the future. Thanks John!

Name: C*** D****
Date: 2023-08-16 17:23:31
Rating: 5
Comment: So much knowledge to share about any vehicle. Most importantly no more cherries and berries on my dash!

Name: T****** H******
Date: 2023-08-03 19:31:02
Rating: 5
Comment: Broke down on trip away from home! Best service ever! Got me back on the road in 2 hours! It’s hard to find such amazing integrity in todays world but this place has it & then some!

Name: J***** W****************
Date: 2023-08-01 15:00:23
Rating: 5
Comment: I came to visit my son and ended up having to take his car for an oil change … Brittany was able to fit me in immediately and she was very pleasant on the phone and in person. On arrival I met John the owner and he was also very pleasant and got the job done fast and efficiently without costing me an arm and a leg. Thank you all I will definitely recommend your service to friends and family around this area😊

Name: S J
Date: 2023-07-31 10:32:45
Rating: 5
Comment: Great place. Very friendly knowledgeable staff. I will definitely go back for other auto repair needs in the future.

Name: P*** C*** (*******
Date: 2023-07-25 20:34:11
Rating: 5
Comment: They have been serving my vehicles for the last five years. They have done a great job repairing and maintaining both of my SUV and Minivan. There were some engine leaking issues with my SUV, which has 250k miles on it. They were able to fix it, although it did take multiple repairs to eventually resolve the issue. The quality of the work is top tier. Overall experience is very similar to a dealership. The front desk is super friendly, and the owner frequency came out to make sure the customer is comfortable and answer technical questions. There is free Kcup coffee in the waiting room, and sometimes they offer to give you a ride if the repair takes long. The online reservation system works great. You may also text message or online chat with them to set up the appointment. The location is convenient, it is near west gate mall and I94 exits. They are capable of most repair work, and dont usually turn you down, unlike some small repair shop. Work is usually done promptly and on time. Parking is sufficient, and I have never had issue parking, and can always find spots with easy access to the office. I would highly recommend this auto shop to anyone looking for a place to maintain or repair their vehicles.

Name: W* a** A*** w* a** f*****
Date: 2023-07-18 17:51:51
Rating: 5
Comment: I will definitely come back! As soon as I walked in I was greeted by the owner and Kyle at the desk. I am an Uber driver so the longer Im off the road, Im losing money. They were very quick and diagnosing my vehicle and getting it fixed right away. They were also very experienced with dealing with my extended warranty company. Overall a great experience and I will definitely be coming back for future repairs.

Name: M**** M****
Date: 2023-07-17 03:34:46
Rating: 5
Comment: I am so happy right now…. My car has had lights going on for the last year and a half and I’ve had issues with my transmission, catalytic converter and muffler…. John, the owner, and the entire staff were friendly, patient, intelligent and well informed…. And always very accommodating, getting me in with an appointment on short notice…. Even letting me use a loaner vehicle when necessary…. But that is only part of it…. John treated my car as if it was his own car: intelligently trouble shooting, problem solving, improvising and eventually finding a solution to the the various issues…. I just got back from a trip up north with no lights on my dashboard, and my engine purring like a little kitten, and getting great gas mileage as well…. It was a joy to drive, and I’m looking forward to more trips in the future…. Perhaps most importantly though, I feel like I have gotten to know and befriend some genuinely nice people that care about me and my car, and that I can trust in the future if any issues arise…. Thanks…!!!

Name: N****** L******
Date: 2023-07-07 22:09:38
Rating: 5
Comment: My car’s AC had been out for 2 months and finally decided to take it somewhere. Every place near me was booked but I called here and John told me to bring my car by - mind you I live 30 minutes away. Fixed my ac within like 2 hours and for WAYYY less than another place told me. He explained everything to me step by step which i appreciated. Customer service was great, even seeing the interactions with other customers. Will for sure be back!

Name: L*** G***
Date: 2023-07-07 16:45:40
Rating: 5
Comment: Love Complete Auto Care! Treat me like family. Walk in & take care of me & my car. I call them my Ford Explorer’s doctor. They know my car, resolve my issues & have provided a free rental or ride if needed. Highly recommend! Trustworthy, knowledgeable & super friendly! Reliable

Name: t** R*******
Date: 2023-05-26 01:44:20
Rating: 5
Comment: Theyve brought my late fathers truck back to life not a project i wantd to take on and am super happy I took it here. This shop has done an excellent job and make things really easy for their customers . You dont find businesses like this anymore theyre all about caring for their customers always showing me whats wrong withmy truck and never is their a question of quality. Talk about hard working people this is a great shop.

Name: D*** R*******
Date: 2023-04-28 19:23:28
Rating: 5
Comment: Ive been going to Complete Auto Service for many years and will continue to bring our vehicles there. Love this shop! The mechanics are top notch, efficient and they are experts in their field. They always give me an honest, fair, estimate and let me know what I need to have repaired for my safety. The people are very trustworthy and there are never any surprises when I go to cash out. Complete Auto Service does fantastic work and their managers are always kind and knowledgeable.

Name: D Y
Date: 2023-04-09 19:35:32
Rating: 5
Comment: Driving in the snow past winter did a number on my car and I had to get a control arm and ball joint replaced bc of a noise I heard when turning. The car was fixed and after a couple weeks I heard some noise again. Took it back to the shop and they got me in first thing the next morning with a free complimentary rental car. The work they did to fix the issue was covered under warranty and everything was done free of charge!These guys are knowledgeable and experienced and they take care of you as a valued customer. Thankful for their service and their care for their clients. Thank you!

Name: J***** P******
Date: 2023-04-01 22:09:00
Rating: 5
Comment: Second time getting my oil change here and had a great experience both times. The staff is super friendly. Will continue to get my oil change for my car here. Booking online was a easy as well!

Name: A*** B*****
Date: 2023-03-28 14:45:23
Rating: 5
Comment: They’ve serviced three of my vehicles and have been wonderful to work with every time! Very efficient and will refer out if the vehicle is under warranty! They don’t waste your time or money! Highly recommend!!

Name: L****** G*****
Date: 2023-03-21 12:14:27
Rating: 5
Comment: Great service. Very friendly Staff. Thanks to Laurie for the curtosy car. I definately recommand this well established repair shop. Special thanks to the owner Louis.

Name: L*********** H*****
Date: 2023-03-17 13:52:30
Rating: 5
Comment: I give a 10 star rating for Laurie and the team as they hold their promise to service NOW. I was travelling accross USA and my trany broke down. They went out of their way to get the repairs started the next day. I strongly reccomend having repairs done at this garage.

Name: M******* W*******
Date: 2023-03-16 21:30:24
Rating: 5
Comment: I have been brining my car here for years. Not only is it clean with friendly staff who are so professional but I actually feel like I found a car shop I can trust. They go with you step by step of what needs to be done and even show you pictures. They back their warranty and if you have a problem they are always going out of the way to help. I mean loaner cars and dropping your car off to you! Seriously who else does this??They can get me in right away and fixed in no time. I hate having to wait for my car to be fixed here you don’t have to. Some of these reviews are crazy I have never had a problem and have send all my friends and family here with all the same experiences! If you value your time and money and want a working car this is only place to go! Great job guys keep it up!!

Name: B******* R***
Date: 2023-01-20 04:12:49
Rating: 5
Comment: I had the best experience Ive ever had with an auto shop at Complete Auto Service. My Audi desperately needed an alignment and possibly more front end work from the evidence of wear and tear on my front tires. I was welcomed and quickly scheduled over the phone for the same day. Upon arrival, the owner, John, generously explained the entire process; what they were going to look for, and the cost I should expect. This was unlike any other customer service I had received before at other auto shops. When they found my tie rod was bent and causing my issues, they called me and explained everything. When I returned, same day, I was shown the bent tie rod and again explained to what to look out for and why this was causing me issues. Im so thankful I have a place I can trust and refer my friends and family to. John went above and beyond for me!

Name: J****** K*****
Date: 2022-12-30 17:29:48
Rating: 5
Comment: My experience at Complete Auto Service is incredible. This is the only place I trust to get maintenance done on my car, even if it means driving all the way from Chicago where I live now. The employees are trustworthy, kind, and efficient. They do excellent work on my car, and oil changes are very quick. I particularly enjoy getting to catch up with Lori and Baylee who work at the front desk! PS they have great coffee and a comfortable waiting area with fast WIFI.

Name: Z***** G***
Date: 2022-12-20 13:22:15
Rating: 5
Comment: Had an amazing experience. Excellent customer service and attention to detail. Very friendly staff. Also stayed over to get my stuff done. So happy I was in and out. Thank you. Will be back :)

Name: B****** O****
Date: 2021-12-09 00:53:16
Rating: 5
Comment: The rear calipers froze on my wifes van just down the road from these amazing people. They were so incredibly accommodating even though it was two minutes before they closed when I called. They stayed fifteen minutes after closing for our sake. They were incredibly generous and thoughtful with their pricing. Flawless, immediate service the next morning. And a two year warranty on the work. True Christians are sadly rare, you will find them here. And major shoutout to miss Laurie, shes an absolute angel. 10/10 Would recommend.

Name: D***** L*****
Date: 2021-12-06 14:46:50
Rating: 5
Comment: This is my second time coming to Complete Auto Service of Ann Arbor and the staff were FANTASTIC! The windshield wiper motor was shot to the point where I could not drive it while raining or snowing. The parts were ordered on Wednesday, arrived two days later, and were installed today. It only took less than an hour and was ready to go. I would definitely recommend this place! A very happy customer! 😊😊

Name: N***** B****
Date: 2021-11-09 17:10:31
Rating: 5
Comment: My experience with the services and staff at Complete Auto Service of Ann Arbor has been fantastic! I came in after a terrible experience with a different auto shop where I was charged a lot of money and still had a malfunctioning, unsafe car. Complete Auto Service was able to get me in the same day, diagnosed the problems with my car, and were upfront and communicative about the cost and time it would take for the repairs every step of the way. When I got my car back and something still seemed off, the owner, John, took another look at it and was able to make the necessary adjustments. The friendliness and professionalism of the staff made me feel completely comfortable and I appreciated the attention to detail they took with my vehicle. I would highly recommend this shop to others.

Name: W****** W***
Date: 2021-10-19 13:07:08
Rating: 5
Comment: Where should I start. Saved me lots of money over the dealership that misdiagnosed my mechanical problem. Now taking all of our family vehicles to Complete. Great service, reasonable prices and honesty. Car-fixer trifecta!

Name: K** L********
Date: 2021-10-15 21:10:49
Rating: 5
Comment: John and Laurie an everyone else here are The Best! Very professional and good at explaining to lay people like me! Thanks and will return.

Name: B**** I***************
Date: 2021-07-19 17:04:53
Rating: 5
Comment: I have been so impressed by the friendly and capable service I have received at Complete Auto Service! John and his staff give me a clear understanding of my cars problems and they provide a reliable way to fix the problems. I appreciate the personalized service I always receive and the generous loan of a car when my own car recently broke down just before my daughters wedding. You are my guardian angels!

Name: V******* M****
Date: 2021-07-13 22:02:30
Rating: 5
Comment: The owners help me same-day bring my vehicle in and also got me into a free loaner car while my car was inspected. They were very thorough on their inspection and called me the next day . They gave me lots of options to take care of my vehicle. They also keep some decent cars on the lot for sale. I wouldnt hesitate to bring your vehicle here you well be well taken care of. I also forgot the code on the lockbox to pick up my car keys and the owner answered his phone after hours and help me figure it out.

Name: K**** C******
Date: 2021-05-13 13:50:40
Rating: 5
Comment: Complete Auto Service is a place if you need anything done, they will do the right job and do it GREAT. Customer service is excellent! If you need a car while yours is getting fixed, they have that for you, if you need your car towed to the shop, yes that too. 5 stars

Name: B***** C***** D********
Date: 2021-03-04 16:21:31
Rating: 5
Comment: These people are Angels! I took my car to them and they were so honest. They told me that my car was still under factory warranty and they wouldnt feel right fixing something and charging me when I can get it done for free. If anything ever goes wrong with my car after warranty, I am definitely making these people my FOREVER mechanics! They even went above and beyond by calling Subaru for me to check my warranty status while I was at work. I cant believe how wonderful the service is in this place! They even gave me a loaner vehicle for FREE while they looked at my car so I could get to work! Wow

Name: T** �*******
Date: 2020-08-07 23:44:20
Rating: 5
Comment: I had an excellent experience with this place. A couple weeks ago I was driving an elderly couple to a doctors appointment all the way from South Bend. Along the way I developed a sever misfire in one of my cylinders, and knew I could drive it back home. The first 3 shops I tried were too busy to look at it, let alone repair it. Thank goodness! Because that let me to this shop. Not only were they able to immediately look at it, but they quickly found the problem (bad spark plug wire), and were able to fix it - all within a couple hours and a more than fair price! While waiting in their very nice waiting area, I even over heard other customers sounding impressed with the level of service they received.Louie and Johns is a very professional, and exceptionally honest, shop which Id definitely recommend to anyone needing repairs!

Name: A****** C****
Date: 2020-07-14 19:27:00
Rating: 5
Comment: This is hands down the best repair shop I have ever been too. This review is especially helpful to people like me who are learning about their cars and don’t know a lot about cars, also people who want to build a healthy relationship with their Auto Repair Shop.I’d like to highlight my favorite things; Kyle at the front desk is very helpful and informative, when I came in asking about a quote about some repairs I needed I could tell she knew a lot of cars. She didn’t just plug in the numbers and hand a quote back to me some crazy price, she inquired about my cars needs, she asked opinions of the mechanics to be sure I was getting the right work done for my car ALL JUST TO HELP ME GET THE RIGHT PRICING. I hadn’t even chosen this shop yet she was working hard to make sure I was helped correctly, Her initial communication with me is a huge part of why I chose this repair shop.The second amazing person in this shop is Bill (I believe might be the owner), I’m almost speechless to how much he helped, explained and most importantly TAUGHT me about cars and my own vehicles life. He showed me how parts worked, he explained why things were going wrong, what was the best route, and showed me specifically how the parts come together. He also price matched the quote i received from a different shop in town to keep me in the range of my budget (but with better parts). My car is running better than ever, and also they both said that wherever I am in the country I can call them and ask questions in case I needed help. Which is HUGE to me, I’m moving so I won’t be able to give them business but they still are here for their costumers even when they aren’t in the area seriously THE BEST AUTO SHOP I HAVE EVER BEEN TO.

Name: A**** W*****
Date: 2020-03-02 00:43:18
Rating: 5
Comment: My husband and I are regular customers. They are very professional and honest when it comes to communicating and fixing any issues. We love the fact that they diagnose your vehicle as well recommend services that would benefit the life of your vehicle.

Name: S***** D****
Date: 2020-02-19 18:16:10
Rating: 5
Comment: I have been taking my cars to Complete Auto Service for over 10 years, and cant say enough good things about them. The entire team is quick, efficient, and always pleasant to work with. I highly recommend them for all of your car care needs.

Name: D**** S******
Date: 2020-01-04 23:42:53
Rating: 5
Comment: Being the manager of a small fleet of trucks, Complete Auto has always been there for me. No matter what the problem is, big or small, Bill and John have taken care of them. They know what theyre doing and I would recommend them to everyone.

Name: K***** B*********
Date: 2019-11-12 12:24:07
Rating: 5
Comment: By far the BEST customer service I’ve ever encountered! I’ve taken my car to them twice and they did a great job both times. They are up front in terms of what needs to be repaired and the costs and they also gave me recommendations for maintenance in the future. They also didn’t hold my car felt like I got my vehicle back just as fast as I dropped it off! Very nice shop!

Name: Z*** C***
Date: 2019-10-25 21:14:19
Rating: 5
Comment: I came in this morning to get my side mirror fixed because I had accidentally dislocated the mirror from the holder. I was ready to get the typical auto shop sales pitch with how the entire thing needed to be replaced, etc. but it was not the case with this place. John, the owner, came outside to observe the issue and immediately knew how to fix it right away, free of charge! I definitely owe you one, John, and will be coming back for any future vehicle issues. Its super great to see superior customer experiences such as this one still exist and grateful for this experience as I know I can trust them in doing right by the customer.

Name: S***** C****
Date: 2019-07-26 17:11:41
Rating: 5
Comment: Outstanding service! My boyfriend and I were traveling to Chicago when our car broke down near Ann Arbor. Luckily we found Louie & Johns! They diagnosed and serviced the car within two hours allowing us to get back on the road the same day. The entire staff went above and beyond to make sure we were taken care of. We are so grateful for their help and highly recommend Louie & Johns!

Name: J***** A
Date: 2019-05-08 12:35:00
Rating: 5
Comment: I was in a bind and needed a tow hitch ball and couple other bolts torqued down quickly as I was getting ready for a trip. My local dealer looked and said they would do it for a fee, and to schedule an appointment the next day. That wasn’t going to work. So I drove by this shop and thought it wouldn’t hurt to ask...John, one of the owners, greeted me with a smile and said no problem, pull up the truck! One of his employees came by to assist and they knocked it out on the spot! I offered to pay and he refused, just said keep them in mind for future service.The shop was clean. The employees were professional. Seemed knowledgeable. And of course, very kind! Would definitely recommend!!!

Name: J***** V********
Date: 2019-05-03 21:54:38
Rating: 5
Comment: Wow! Bill and John showed me more hospitality than I get at most restaurants. I called them indicating my issue (after being turned down by 4 other city auto shops), they not only gave me a guarantee that they could fix it over the phone, but they said they could get the job done before they went home for the weekend. I took the car in and it was literally fixed in less than 20 minutes lol. Bill told me he knew what was wrong, promised he could fix it, and delivered on his promise. I wont take my car anywhere else.

Name: D*** R*******
Date: 2019-04-03 19:35:04
Rating: 5
Comment: I brought my car in because it had trouble shifting gears and I had a broken tail light. They fixed both problems on the same day and did an excellent job. Bill let me know exactly what was going on with my car and was extremely knowledgeable. The owner, John, came out to the lobby to greet me. Great place to take your car. I will be back for all my repairs.

Name: K*** W******
Date: 2019-03-26 16:41:14
Rating: 5
Comment: Very thorough excellent service! My vehicle had a laundry list of things that needed to be done and they took the time to go through and prioritize and pluck away at the things until eventually my car was up to par. It was a huge relief and I have a total peace of mind knowing they completely back their work, and I can go on road trips worry free. Highly recommend!

Name: N**** G*******
Date: 2018-10-24 13:56:00
Rating: 5
Comment: Good auto shop, the staff is helpful and tell you exactly what’s wrong with your car and what needs to be fixed immediately vs what can wait a while. Honest people and are not afraid to answer any questions. Bill was particularly helpful and did a great job on my car.

Name: D**** L*****
Date: 2018-09-08 11:21:14
Rating: 5
Comment: Took my daughters car in for repair and from the time I walked in to the time I got her car back I was treated with respect. The repair was completed and they even fixed the noise that was not related to the issue it was brought in for. They did find a couple other things wrong with the car and let us know about them but they didn’t push us to fix them now as my daughter is on a budget.I absolutely recommend anybody to take their vehicle in for repair here.

Name: J*** H*******
Date: 2018-03-11 17:32:14
Rating: 5
Comment: Great auto service and customer service. Bill was Kind enough to explain everything to me regarding my vehicle. Complete auto care was able to get my car fixed by the next working day, and even provided me with a loaner vehicle. I will certainly be back for future needs and routine auto care!

Name: R*** B*****
Date: 2018-02-28 02:29:26
Rating: 5
Comment: Service was fast and thorough, the auto technician came out to the waiting room to talk to me several times about what they were doing and give me updates. The owner also introduced himself, and listened to what my concerns were. They also provided an overall inspection of my vehicle. Very friendly and helpful!

Name: p*** u****
Date: 2018-02-19 18:01:18
Rating: 5
Comment: It is very comforting to know that not only are you going to get the finest quality work done, but nothing more or less than is required to have your car running perfectly. As the repair progresses, you are kept in the loop and advised every step of the way. My trust in Louie and Johns Complete Auto Service is continually earned every time I visit their store. They always treat me and make me feel like family, the highest praise I can give!

Name: B*** V******
Date: 2018-01-13 22:49:18
Rating: 5
Comment: Very friendly staff, clean waiting area with beverage area, was offered a ride or a complimentary loaner while my vehicle was repaired. Was sent pictures of what they found wrong which made it easier understand what needed to be repaired. Vehicle was repaired the same day for, what I think was, a nominal charge from a professional garage. Will recommend and visit again.

Name: j****** p*******
Date: 2018-01-11 22:18:15
Rating: 5
Comment: The manager Bill and owner John went above and beyond. I needed to use their loner vehicle while my car was being worked on and John not only put in my childs car seat but also vacuumed it out! We also took advantage of the family care package and love that it includes oil changes on all vehicles in our family for 18 months. They really care about customer service and satisfaction.

Name: W***** C******
Date: 2017-12-23 12:14:46
Rating: 5
Comment: Ive been going there since 1996 and have found them to be consistently dependable through the years. I know the mechanics by name, a low turnover. Always professional. I have confidence that what they tell me is a true story and my best option.Consider also when looking over other peoples’ reviews how much detail many of them include. I was browsing through them and saw that it was not uncommon for people to leave hundreds of words. But more so, I noticed that the owner responded to many of them with very great detail and much knowledge of the particular customer and car.This the auto shop you want your daughter to marry.

Name: A**** A*******
Date: 2017-12-06 01:26:11
Rating: 5
Comment: John and his staff are absolutely phenomenal!!! Although they are a little bit higher priced than other local shops, THEY ARE WORTH THE EXTRA MONEY!!! You get what you pay for and at Complete Auto Service I get the works. As a woman that knows absolutely nothing about cars its nice to have an honest place to get my vehicle looked at. I travel 45 mins to their shop for oil changes because they are THAT GOOD! I highly recommend their services for ALL of your car needs!!!

Name: M* E***** B*****
Date: 2017-11-02 22:14:41
Rating: 5
Comment: Ive been rather disappointed in the service most companies in Ann Arbor provide. But not with Complete Auto Service. They, like myself, are business people who understand how important is it for people to be able to trust the company theyre doing business with. My car just decided to not work on day recently when it had been fine just the day before. I called John and he said to bring it in right away. Theyve done a large number of Saab vehicles and insured me that they knew what they were doing. He was right. Very quickly I got a call saying that my car was finished and that could be delivered to me whenever I wanted it.Now thats service! But the story doesnt end here. About a week after my car was dropped off it started to idle a little roughly at startup. As soon as I could I notified John of the situation. His response: bring it back a.s.a.p, which I did. When I arrived, at about 5:00 PM mind you, he informed me that he knew exactly what the problem was and that he could remedy it immediately! I told him that he didnt have to do it right away since it was so late in the day but he insured me that it wouldnt take lone and proceeded to solve the issue. Let it suffice to say that this procedure was really going the extra mile to make sure that I was happy with everything about my experience with Complete Auto Service and honestly I was amazed. There was actually more that he accomplished but you probably wouldnt believe me if I stated it all here! Youd think that I must have been paid to say these things! But that is not the case.As I mentioned before, John knows the meaning of the word service and also knows that a job well done is its own advertising. He really doesnt need anyone to embellish a review. That is my way of thanking them for a job very, very well done. And when I have anything else funny going on with my car Louie & Johns will be the first and last call I have to make.As a service professional myself I cant appreciate them more. Its nice to know Im not the only one in Ann Arbor that realizes how hard people work for their money. And how much they appreciate being able to trust the fellows youre doing business with. Thanks guys!

Name: A** R*****
Date: 2017-10-25 02:02:55
Rating: 4
Comment: Overall good experience. dropped off my car for an oil change and i thought a general health inspection. they asked me if i had been having any trouble with it. i dont have much experience dealing with cars or shops or anything as a young female, and i told them yes i had, told her what problems id been having thinking they just wanted to be aware of it just in looking at the vehicle, not realizing i was signing on to having nearly $400 worth of work done on my vehicle. getting slapped with that bill was quite a surprise and i wish id been a little better informed. however, i dont think they intentionally tricked me, simply poor communication. in the end, my car ended up having a good deal of damage, they came to my home and gave me a ride to work so i wouldnt be late since i wasnt getting my car back that day as i had planned, and seemed genuinely concerned about my personal safety sending me out in my vehicle, when they very well could have sent me on my way. in the end this is a good, honest business.

Name: K**** B*******
Date: 2017-10-16 18:44:28
Rating: 5
Comment: Very helpful in the diagnosis and scheduling of my head gasket problem on my 2010 Subaru Forester, did the work to complete satisfaction and identified outstanding issues the dealership never notified me that needed to be addressed. Will use them again and recommend them as honest and competent auto service.

Name: A** H******
Date: 2017-10-05 16:39:03
Rating: 5
Comment: I stopped in to get an oil change and ended up developing a relationship where I feel I trust the people to give me honest information regarding my car and not simply looking to run up a big bill and revenue for their business. We all know that many of us arent real knowledgeable regarding the inner workings of our automobile and are weary about being taken by dishonest car people. It brings me a great deal of comfort knowing that I can trust them.

Name: K*** S******
Date: 2017-07-27 02:20:52
Rating: 5
Comment: The staff was great on every level both at the desk and in the garage. They were straight and to the point and got the job done when they said they would. I had a loaner for the duration of the transmission fix and havent had a problem with it since. I purposely waited a few months to see how it went and it is doing great. The 3 year - 36,000 mile warranty on their work helps the peace meter. Thanks to the whole staff that worked to get our Rendezvous rolling right again!

Name: W****** A****
Date: 2017-07-18 19:18:24
Rating: 5
Comment: Recently moved to westside Ann Arbor and needed a reliable mechanic. As fate would have it my infinity started stuttering a half a mile from complete auto service. I was greeted with instant help and advice from Bill and told him Id bring the vehicle back. After diagnostics concluded the issue that Bill had addressed in our previous meeting. I received the vehicle the next day with no issues. Its been 2 weeks and Im more than satisfied with the work. I received an email, addressing the issues and diagnostic codes as well as pictures of the faulty parts. Ive never seen such a thorough mechanic in my 15 years of driving. Thanks for the hardworking guys and god bless.

Name: P***** D*****
Date: 2017-06-25 21:27:53
Rating: 5
Comment: After moving here from Utah I had no idea where to take my car for service. After a very negative experience with the local Toyota dealership, Im EXTREMELY PLEASED TO HAVE FOUND LOUIE & JOHNS COMPLETE AUTO SERVICE! My electrical system in my Camry was having major issues, and these guys diagnosed the issue quickly and correctly, and had my car running smooth within a day! They offer free towing, and provide pictures and diagnostic test results of all broken parts so you know they are being honest. They use a cool online program where you click on a link they send you by text or email, and it shows you the detailed results of the 67 point courtesy inspection that is performed with every visit. This helps keep track of any needs your vehicle has, and serves as a reminder to stay on top of your car care. Every time I called their shop I received very friendly and prompt responses. Fair prices and honesty are rare in the world of automotive service, especially in a town where lots of college students come, and go and the mechanics dont have to back up their work. They offered me many options, along with lifetime warranty on the parts and services I received. They will even let you borrow their loaner vehicles to drive around town while your car is being worked on. As long as I live in the area, Ill be returning to this shop! This is the type of place I would send my friends and family to for any car care issues. Do yourself a favor and bring your car here for any needs you have!

Name: C*** W*****
Date: 2017-05-19 19:04:51
Rating: 5
Comment: I have brought my vehicle to Louie and Johns multiple times and each time they have been extremely pleasant and thorough in their service.Ive used their shuttle service many times so that I dont have to stay in the lobby all day, waiting for my car.Friends whom I have referred to Complete Auto Service have expressed similar experiences, so I will continue to refer anyone to this wonderful establishment.

Name: K******** B******
Date: 2017-04-19 17:53:15
Rating: 5
Comment: I cant say enough good things about Louie & Johns Complete Auto Service and all the amazing people who Ive had the pleasure to work with over a 3-4 year relationship. John, Bill, Ernie and Robin are helpful, easy to communicate with and have been EXCELLENT dealing with my car repair needs. When I first brought them my 1997 Toyata Rav4, John diagnosed an issue Id had for years that many MANY other mechanics could never give me an answer for. He had my old beater car running better than it had for the previous 5 years. Now its a different car with new issues, but they have been beyond helpful and very reasonably priced and my trust with this group is 100%. I have no doubt Im getting the best service, the best price for that service and extremely personalized attention. I cannot recommend them enough. Ive sent family and friends to them as well and Ive always heard back how satisfied and happy they were with the experience.

Name: K******* D****
Date: 2017-03-23 18:13:54
Rating: 5
Comment: We were very happy with our service. Bill helped us prioritize what we needed to fix to make it fit into our budget. They also sent us pictures of all the work they were doing and walked us through the whole process! We joined the car care club which gave us money off our service fee and free oil changes for 18 months as well as a free rental car while they worked on our vehicle. As a bonus we got a free car wash and candy- we couldnt have been happier with our experience!!

Name: L** P******
Date: 2017-03-05 18:09:31
Rating: 4
Comment: Louie and Johns has given me two free oil changes on my Birthday. It is very nice to see a business appreciating my business and giving me something to come back to. It is very simple, I just call ahead to set up an appointment, if I need a ride to work they will drop me off and pick me back up when the work is completed. They send you pictures of work that needs to be completed so you can see what needs to be repaired with a written estimate, great idea. They keep my vehicles with high mileage running good with regular oil changes and free inspections.

Name: G*** G****
Date: 2017-03-03 21:47:28
Rating: 5
Comment: The first thing youll notice here is the way youre treated. Ive been in for something as serious as a new fuel pump and something as simple as an oil change, and each time I was treated to the same great service. They make a point to know your name, answer your questions and show you why they recommend something.The first time I ever arrived was before Labor Day in a tow truck, not sure what was wrong with my car. On a busy day, they looked at my car almost immediately, took their time to diagnose the issue, explain my options and then went to work fixing the issue. I had my car back before the end of the work day, something I thought would keep me out longer.Im not sure I ever thought good service would make as a big a difference, so long as I got in and out, but I was able to get both here.

Name: C***** W****
Date: 2017-02-22 22:52:50
Rating: 5
Comment: My husband I have taken our vehicles to Louie and Johns whenever we have issues. Tuesday, I dropped my SUV off due to the transmission hot, idle engine light kept coming on. They had my car by 8 AM and out by 4:30 PM completely repaired and with a nice thank you treat as well. Robin was awesome as were the mechanics who kept in touch with us all day informing us of what they were doing and what finally needed to happen. I always feel like the mechanics are trustworthy and open. From this point forward, no one touches my car except Louie and John! Oil changes, transmission flushes, whatever work needs to be done - they are doing it!

Name: s***** s****
Date: 2017-02-07 22:51:35
Rating: 5
Comment: The staff at Complete Auto Service was absolutely fabulous. They were very efficient, attentive and extremely reasonable with their charges. I had originally taken my car to the dealership and the price for this repair was going to be twice as expensive. Plus, at the dealership it was going to take 2-3 weeks. Bill, at Complete Auto Service did the work in one day.

Name: S****** B*****
Date: 2017-01-13 13:58:42
Rating: 5
Comment: First you are greeted by Robyn with a great smile who turns out to be a fountain of information. After stating my needs, I went home to await my estimate. yahoo... Went in the next day and got my repairs done at a reasonable price on the same day.... double Yahoo....They even washed my dirty car and left candies on the dashboard.Both Bill who gave me my estimate and Ernie who provided transportation to and from Complete Auto Service were professional and courteous.

Name: N*** Y*********
Date: 2016-12-05 14:51:00
Rating: 5
Comment: Originally I went to Varsity Ford to have an inspection done on body damage and they wanted $1800. I said Ill consider it and then by serendipity I found Louie & Johns shop. They charged a significant amount less and the back bumper looks like brand new.They also have a Car Care Club (a benefits package) that really is worth the investment.Finally, everyone there, John, Louie, Ernie, Robin is a joy to talk with.

Name: S**** G****
Date: 2016-11-29 03:01:28
Rating: 5
Comment: So grateful that we found Complete Auto Service. They have helped with so many of the problems I have had with my car since we moved here in August. Most recently they put new tires on my car before the weather gets bad. They understand that if possible I would rather save the money for the repairs in advance and try to keep me informed of potential problems that may be coming and what they will cost. This is really nice when your car is 17 years old.

Name: K***** B****
Date: 2016-11-21 20:51:35
Rating: 5
Comment: Update: I moved away from Ann Arbor, but was mailed a free oil change coupon for my birthday. Not only is this cool, but it was also nice that they found time for me on such short notice. Impressed again.Previous post: I was hesitant before going to Complete Auto Service. This is one of the first few times Ive had to completely get my non-starting car from point A to point B and handle all of the stress that comes with getting it fixed. Reading all the great reviews also made me weary. Im happy I went with Complete Auto Service because they made the whole process easy. They offer a free ride from the shop to wherever you need to go, I didnt take it, but just being offered was nice. Robin, the front desk lady, has amazing customer service skills, as well as the rest of the team. Being in the customer service industry, I was really impressed. I also spoke to the mechanic John on the phone, and even though I know nothing about cars he described it in a way I could understand, i.e. We have to untangle the spaghetti. (I had a huge wiring problem). When everything was all said and done, I went and picked up my car. On the dash there was a thank you card with referral coupons for you and friends inside.TL;DR Complete Auto Service has amazing customer service and explains things to where you can understand them. Thumbs up.

Name: L**** M
Date: 2016-10-16 00:54:34
Rating: 5
Comment: Another good experience with Louie & Johns Complete Auto Service!! We have the auto care package that makes sure that we have regular maintenance on our cars. Of course, the maintenance service was competed efficiently and thoroughly. What a great feeling to know that our car is in excellent running condition! All we have to do is make an appointment with Robin for service and leave the rest up to John, Bill and Dave.Thanks for all you have done for us and will continue to do!

Name: j*** h*****
Date: 2016-10-04 15:09:24
Rating: 5
Comment: I was referred to Louie and Johns garage by a co-worker when I needed some work done on my truck this year. I was very impressed with the level of service I received from Complete Auto Service. The work was explained clearly and completed on the same day as promised. They even sent me an email with images and descriptions of the issues. I also signed up for their Car Care Club Membership which is full of great values.

Name: E**** S*****
Date: 2016-09-22 23:43:19
Rating: 5
Comment: This was my first time coming here and as soon as I walked in the door Robin was awesome from the start. She was very professional and friendly which made me feel welcomed. Bill called me and informed me of what was needed and what could wait which was great as well. I felt like I was dealing with family. This shop is TRULY not your regular mechanics shop. Thank you Complete Auto!!!!!

Name: B**** T*******
Date: 2016-09-08 03:30:35
Rating: 5
Comment: I have always had great service at Complete Auto Service for the year that I went there. The last time I went in, there were issues with the replacement parts, and I had to have another shop replace them again after I moved from Ann Arbor. The people at Complete Auto Service helped me through the entire process over several days so that all of the expenses were taken care of. They always do great work, and they are very willing to fix an issues that arise!

Name: C****** B****
Date: 2016-08-29 10:21:10
Rating: 5
Comment: Last week I found myself at Complete Auto Service quite unexpectedly, and I can not say enough about their customer service. The staff that I dealt with, John, Robin, and Louie were top notch and above and beyond any customer service that I have ever encountered. I would without a doubt, return for any of my auto needs and I would highly recommend this shop to anyone in the Ann Arbor-Ypsilanti area. Thanks again John, Robin, and Louie for all you did !!!Colleen

Name: S**** H*****
Date: 2016-08-24 20:59:34
Rating: 5
Comment: Very thorough communication, amazing customer care. These guys are the most considerate and fair auto mechanics Ive ever been to. Thank you so much for your work. I will definitely be coming back for any of my fixes and maintenance needs to my Toyota Avalon.

Name: T** A**********
Date: 2016-07-30 19:49:53
Rating: 5
Comment: I own a 2012 Acura MVX, one day i was getting an alarm on my dash of B-13 so i stopped by the Acura Dealership in Ann Arbor to see what it might be. They told me it meant a tire rotation, oil change, brake inspection and transmission oil change. The only thing I didnt have Complete Auto do is the tire rotation, as Belle Tire does it free when you buying tires from them. Compelte Auto is a family owned business!! I had Complete Auto do the brake inspection and gave me a price to replace them. It was much lower in price and they used factory parts like the car Dealership and they would do much more than the car dealership would do for me. Plus they advised me my transmission was leaking that i need to take it to the dealership while it was under warranty to get it fixed, this is a major job to fix that... They also advised me my wheels were out of alienment. The Complete Auto upon entering their store they offered me a loaner car and told me they would take care of me. In fact for much less ($) than the car dealership quoted me. The next day I stopped backed on the way to work and my car was done. It was washed and clean, the staff met me with smiles on their face and the car was ready to go. I have done much business with Louie & Johns shop and they run circles around the many other competitors in town I have tried in the past. They make me feel that they really care about my well being, do the job right. A lot of shops cut corners, these guys educated me on the problem and why they needed to do it the way they did it, which takes a little longer than others would have done the repair in turn would last me many times longer. I have been getting cars repaired for over 40 years and I know what the normal cost to repair something. The car dealerships are twice the price and they lie a lot, i dont trust them. Once i went to a dealership, Jim Bradley GMC, not in business any more, they told me my brakes were 80% gone. I looked at the pads myself and they had less than 10% of the pads gone. They lied to me, i called the owner of the Dealership, Jim Bradley out to the shop and looked at them and he agreed with me. His mechanic lied to me. I trust Complete Auto Service Shop. I can send my daughters to them and trust they will treat them fair or the same way as me, as i think there goal is return business, they proved that to me multiple times. They are very honest with me and only want to do the job right so i am a repeat customer. My Brakes feel like the car is new and nothing was done. I give them a 10 star for the best rate I could rate them. They are a pleasure to do business with. Ted Apostoleris

Name: D***** O***
Date: 2016-07-22 18:45:48
Rating: 5
Comment: I purchased a mini van from Mr. Wormwoods Gerbil Powered Used Car Emporium and took it to an utterly forgettable local repair shop who told me I should find a priest to give it last rites and leave it in a field somewhere.As a single parent who had specific needs with a mini van, that was not an option. I finally found my way to where I should have started to begin with at Complete Auto Service.John took the time to walk me through the immediate issues with the suspension and shocks. In the nearly year since then, all of the staff have been patient and thorough with all of the work Ive had done to the mini van and to my station wagon. The use of a loaner car has not only been incredibly helpful, it gives a little peace of mind that I wont be stuck if a vehicle goes completely belly up and they have to keep it longer. (They have only had to do that once.)The only issue I would have is with the Car Care One repair financing they offer. While overall, its a great service, the card company will sit on a large payment for longer than the U.S. Presidential election process. Fortunately, John was willing to work around issues to get things taken care of.Start here, you wont go anywhere else.

Name: D***** F*******
Date: 2016-07-20 20:02:40
Rating: 5
Comment: Complete Auto Service is definitely one of the more experienced mechanic shops Ive done business with. The balance of friendly, family like courtesy mixed with the know how regarding my car is like something I have never experienced. They will definitely get more business from me.

Name: E*** L******
Date: 2016-07-14 13:51:29
Rating: 5
Comment: The front-desk staff was friendly and very helpful. The mechanics worked efficiently and my repairs were completed same day at a relatively reasonable price.Overall, I am quite satisfied with the services I received and would definitely recommend Louie & Johns if you need to get your car repaired same-day.

Name: A******* C
Date: 2016-05-28 20:30:26
Rating: 5
Comment: I absolutely love Complete Auto Service! Since moving to Ann Arbor 3 years ago, they have taken care of me on numerous occasions including a dead battery, flat tire, fender bender and then recommendation for body work on my hood, bumper and head lights after an auto accident 2 months ago. Robin is always professional on the telephone, and she does a great job being the face of the store when people come in. I love Bill, the head mechanic, and how he always takes the time to photograph the work/changes he recommends needs to be made on the car. It is always reassuring to me to be able to see the problem. John is an excellent owner, and he always makes an effort to come say hi when I have the car in the shop. I feel like I have someone on my side whenever anything goes wrong with my car. I have referred three friends to Complete Auto Service, and I wouldnt go anywhere else in Ann Arbor.

Name: O******* T*
Date: 2016-05-12 17:57:08
Rating: 5
Comment: Everyone here is helpful beyond expectation. Weve been coming to Louie and Johns for years and couldnt be happier! If you need, they can drop you off at any desired location while your car is repaired and I found that very convenient. I highly recommendtrying them out if you are looking for trusted, effiecient repairs.Sincerely,Phil Powers

Name: L*** P******
Date: 2016-02-26 20:10:48
Rating: 4
Comment: I took my car in for an oil change and to locate the source of a fluid leak the car was experiencing. The mechanic was very thorough in his explanation of what was causing the leak, sending me to a link on their website to view photos of what the problem was, and where it was located. I found this technical component very helpful. The staff are very friendly, and I appreciated the shuttle service they provided for me to and from my home. When my car was returned to me there was an issue with the part installed, however the mechanics quickly resolved the issue.

Name: d**** p******
Date: 2016-01-28 21:25:10
Rating: 5
Comment: From start to finish Complete Auto Service provides fantastic customer service. It has always been hard for us to trust anyone to work on our vehicles, we now take all of our work to John and his friendly, professional and capable staff.

Name: A*** M*****
Date: 2016-01-27 22:06:17
Rating: 5
Comment: Second time here--quick, prompt service. They do a good job of keeping you in the loop the whole way. Texts when your car is being worked on, and any issues that come up they email you the specifics w/ picture breakdown. Im not a huge car guy and truly judge my experience on if I feel Im getting screwed or not---and I definitely do not feel ripped off here. Good people.

Name: L******* B******
Date: 2016-01-18 00:48:00
Rating: 5
Comment: I brought my car in a few days ago and was very impressed with how friendly and helpful everyone was. I spoke with the receptionist, shuttle driver and technician and they were all very courteous and professional. My car was repaired at exactly the time I was told and the service was outstanding. I would definitely recommend them to friends and family.

Name: M******* J****
Date: 2016-01-07 03:53:51
Rating: 5
Comment: Took my car in for an alignment and transmission flush. The staff was extremely friendly and called to update us on the status and recommended maintenance that my car needed before they did anything. It was a wonderfully easy experience! I will be recommending Complete Auto Service to my friends and will definitely be back with my own vehicle!

Name: E**** A*******
Date: 2015-12-22 21:57:06
Rating: 5
Comment: My experience with Complete Auto Service was wonderful! The employees were very friendly and knowledgeable. Within minutes of arriving and inquiring about my car troubles, they knew me by name and made me feel welcomed! I knew they had my best interest in mind, because they offered me several ways I could pay for their services. Ive never been one to know much about the components of a car, but the employees took the time to put the car jargon in laymans terms. After my car was repaired, they gave me multiple coupons for one of my future visits. Without a doubt, not only will I be returning, but Im going to tell my family and friends about Complete Auto Service!

Name: G*** S**** J****
Date: 2015-12-19 21:17:06
Rating: 5
Comment: I was first introduced to this company when i moved into the area in April 2015. I met John, the owner, who explained to me his service package. He was a real people person. Since i was new to the area, i was still shopping around. When it came due for an oil change and other immediate auto repair, i was forced to use the closes shops to my work.When it came due for a planned maintenance service, i did not forget my conversation with John. I had already priced shopped for this work, and decided to see what Complete Auto Service could do for me. They were able to not only save me money with the oil change and a complete inspection, but by purchasing there Car Club Service Membership, there was additional savings on the maintenance performed. As an added bonus, they threw in a rental car for the day.I couldnt be happier with the service I received and highly recommend them to anyone who needs a car care team who is looking out for their patrons.-Glen Saint Johns

Name: S**** S
Date: 2015-12-15 17:43:01
Rating: 5
Comment: I have been coming to Complete Auto Source for nearly 20 years now. They have always taken care of me and my vehicle service needs. Their staff is very friendly and they explain what is going on with your vehicle and what is needed to get you back on the road. In my most recent trip there, they got my vehicle in right away and gave me a ride to and from home while repairs were being done! Great, friendly service, Thank You Again!

Name: J** C**
Date: 2015-12-01 18:28:19
Rating: 5
Comment: Its not often you can say you had a GREAT experience at an auto repair shop...Louie & Johns Complete Auto Service is the exception. They are great people who care most about building a trustworthy brand and strong reputation in Ann Arbor. This is the place to go for all your auto needs.

Name: A***** J******
Date: 2015-11-25 21:53:35
Rating: 5
Comment: My experience with them has been great! I love the fact that they take the time to show you exactly what is wrong with your vehicle, so you know what your paying for in the end. For my birthday this year they gave me a free inspection of my vehicle and a oil change which I thought was pretty cool. I have a well used 2004 Chevy s10 so I was not surprised when they showed me that all my shocks were completely nonfunctional and a ball joint needed to be replaced. They gave me a good price on what it would take to fix it and I decided to get it done the following week. To my surprise I got 50% discount off of labor and repairs in the mail for the thanksgiving week (which was the week I scheduled to get my truck fixed) I showed it to them and true to their word I got the repairs done half off, which came up to being only $258! I am glad to be able to call these guys my mechanics. I would definitely recommend them to anybody who needs repairs, or is having trouble with their vehicle.

Name: B*******
Date: 2015-11-19 03:12:46
Rating: 5
Comment: The crew at this shop really know how to give outstanding customer service! Robin is very friendly and welcoming! John is honest and explains things very thoroughly. You can tell he really cares about his business and his customers! They are very efficient and will even provide a ride or a loaner vehicle if needed. Professional, trustworthy and awesome! Thank you so much!

Name: T**** L****
Date: 2015-11-05 12:09:41
Rating: 5
Comment: I have been meaning to write a review for quite sometime and am sorry this has taken awhile. I have had my vehicle serviced at Complete Auto Service several times. I have had small things like oil changes and larger things like bearings, brakes, etc. Each time they have explained in detail the problem and not only what needs to be done, but why it needs to be done. They also have taken the time to prioritize items which will need attention in the future. I have never felt pressured or had the feeling they were up selling me for items I dont need. They are very customer focused and you are treated like they truly value you and your business and dont take you for granted. i would recommend Complete Auto Service to anyone and hope you give them the opportunity to serve you. God Bless and keep up the fantastic work! Terri

Name: P***** S*****
Date: 2015-10-13 20:59:24
Rating: 4
Comment: I have been taking my cars to John and his crew for the last few years now, mostly for oil changes and tire rotations. Although, they have also installed a tow hitch for me and done some other minor work. I appreciate the high quality service that they provide. They are always so flexible in providing a loaner or shuttle service to/from my office. Recently, I had my car in for more extensive service and found their hi-tech approach to providing me with an estimate, including pictures, very refreshing. Ill admit at first I wasnt sure what I was looking at/for in the pictures, but John has an excellent way of explaining in laymans terms what needed to be done. While I dont typically need to use the waiting area, it is very nicely decorated and comfortable, and his receptionist is very friendly and welcoming. Its apparent to me that customer service is very important to them.

Name: K** W*****
Date: 2015-09-26 16:45:50
Rating: 5
Comment: Over the top excellent service. All of the employees are friendly, fast, and very helpful. Honest, I asked for my brakes to be fixed because the dealership said they were worn. John, the owner told me I had plenty of brake pad left and didnt need them replaced. I did get other routine maintenance done and was very happy overall.

Name: S*** G****
Date: 2015-09-24 19:52:30
Rating: 5
Comment: We were leaving on a road trip out West when we stopped in to get an oil change. I asked John to make sure that the car was in good enough repair to drive all that way to California and back. He took our 2010 Malibu for a test run and found that the wheel bearings were bad. They were able to get us in the same day and had the repair done in time for us to leave only 1 hour behind schedule. They were friendly, courteous and explained all the repairs in a way that was understandable to the general public. Great customer service!

Name: T*** S*****
Date: 2015-09-21 16:25:13
Rating: 5
Comment: The best and most hi-tech customer service Ive ever witnessed. John walked me through my brake problems on a big screen in the lobby including pictures of my brakes and infographics to match. Ive tried a lot of auto shops in town and this seems the best by far.

Name: R***** T*******
Date: 2015-09-12 23:13:40
Rating: 5
Comment: The people at Complete Auto Service are the best! Excellent customer service and very honest and trustworthy. I love how I was able to see pictures and videos of exactly what was wrong with my car, so I felt more confident about the repairs. I was given a great loaner vehicle to run errands while my car was being fixed. I would definitely recommend this place to anyone looking for a great car care experience.

Name: D***** G******
Date: 2015-09-03 19:06:08
Rating: 5
Comment: I have a 2001 Ford F159 with over 286,000 miles on it. The radiator failed and the shift lever was going making it very difficult to get it into park, not to mention no 1st gear. Complete Auto put in a new radiator and were able to find a good used steering column for me. All the work was done very professionally and on time.This is a great place to have honest service estimates and great work.

Name: K******* K***
Date: 2015-08-26 14:30:43
Rating: 5
Comment: John & his crew have been keeping me & my 2001 Honda safe & secure for years!I HIGHLY recommend their extremely reliable, honest & friendly service !Robin is an added gem with her very professional & efficient customer service!Dont hesitate to call John when you want a detailed diagnosis & prognosis of your car!

Name: M*** M****
Date: 2015-08-20 14:19:04
Rating: 5
Comment: I visited Complete Auto Service a few days ago to get an estimate on fixing a noise problem in the exhaust system of my 95 Camry. I had expected to only get an estimate, but the owner said they could fix the problem immediately for a price that was at least three times lower than estimates I had received from other local services. I joined the Complete Auto Service Car Care Club, had the work done and couldn’t be happier. Every aspect of my visit, including the pleasant receptionist, was terrific. They even washed my car after fixing it. Complete Auto Service will now be my choice in future auto repairs.

Name: P******* R*****
Date: 2015-08-19 20:02:54
Rating: 5
Comment: I found this place because I was looking for the muffler place that once occupied this space. I had another auto problem that needed attention so I had Complete Auto Service repair it. I have been back several times with various auto related problems. All work done to my satisfaction and had a loaner one day while my repairs were being done. A loaner was never available any place else. I was even shuttled home during one repair and no other repair service department did that due to the distance. A friendly staff and all repairs explained to you so you understood what they did and why.

Name: B*** C*****
Date: 2015-08-19 12:15:37
Rating: 5
Comment: My daughter heard a grinding sound coming from the rear of her car--John was able to immediately fit her into the service schedule, diagnose the brake problem, complete the repair, and get her back on her way all in the same day! It is so nice to have confidence in the Complete Auto Service staff to provide this kind of on-going support. Try them--you will like them!

Name: B****
Date: 2015-08-11 22:17:09
Rating: 5
Comment: They took my car in right away and then John, the owner, called me and sent me photos of what they found. John took his time to explain all my options. Robin, the office manager, was very nice and helpful. They fixed my car right away and it was done just as promised. I am taking my other car there tomorrow for and oil change and other work. I highly recommend them

Name: M**** A*****
Date: 2015-08-04 01:13:07
Rating: 5
Comment: Driving in Ann Arbor today and accidentally ran over a piece of glass which flattenedmy one of my tires. I called Complete Auto Service and Robin said they were sending a tow truck.........but 2 minutes later the owner of CAS drives up and changes the tire for me! I was so impressed with his quick & caring service to me! While waiting for my new tires (I needed 4 new tires as the ones I had were on their last thread--bald!) John was nice enough to give me a loaner car so I could get my errands done. I am really impressed with their customer service.......they literally do all they can do to keep every customer happy and they are great at it. The same day this happened I got home and received a birthday gift from Complete Auto Service with a Coupon for $34 off any service! Wow........I love this place!

Name: 5********
Date: 2015-07-14 01:19:24
Rating: 5
Comment: The experience we had with Complete Auto Care can only be classified as Divine Intervention. We were at Weber Inn in Ann Arbor. When my husband to brake his pedal went all the way to the floor. It was Sunday and we needed to find help in an area where everything was unfamiliar to us. I looked up and... right there.... was Complete Auto Care, and lo and behold, one of the stall doors were up. We pulled in and there was the owner, John, and his wife, Joy. They were closed, but he brought her car in to give it an oil change. He had us pull our van on the hoist and when he raised it up, the last of the brake fluid dripped onto the floor. The fuel line had broken due to rust. It is a 15 yr. old Chevy Express. John gave us a free loaner van. His mechanics fixed our van the next day and we drove back to Ann Arbor to pick it up. Did I mention that when we went inside there was a sign that said, God Loves You!I can only praise Complete Auto Care... and I thank God for getting us to their business safely.

Name: B****** T*******
Date: 2015-06-29 23:22:02
Rating: 5
Comment: Complete Auto Service was a great car repair experience that left me feeling like I was being taken care of like I was one of the owners personal friends. I was very happy that I was given the opportunity to physically see the repair needed to my car while it was lifted in the garage and also that I was given sufficient time to think about and discuss the repairs that were needed with the mechanics. I would highly suggest Complete Auto Service to friends and family.

Name: A******** D********
Date: 2015-06-17 11:45:30
Rating: 5
Comment: Complete Auto Service is amazing. I always rate this Auto Service 5 out of 5. Great customer service. Always satisfied every time my cars need something done. Been going here for years, even when it was the old muffler man. Keep it up and I will for sure be returning

Name: G**** V******
Date: 2015-06-03 14:02:02
Rating: 5
Comment: This is how Im going to start: IT WAS GOOOOD! Ive been coming to Complete Auto Service as of lately and let me tell you...WOW! You ROCK! The service is SECOND TO NONE and Im BLOWN AWAY SATISFIED! Dear reader of this review: Heed my recommendation and USE THESE GUYS. Id highly recommend my friends and ALL my family to use Complete Auto Service! -KUDOS!!!

Name: M*** L** L*****
Date: 2015-05-15 16:00:05
Rating: 5
Comment: I have been coming to Complete Auto Service for years. Back when it was Louie and Johns. They are the best. I trust their information and service and if you want a crash course in auto repair everyone is qualified to give it, and do whenever you bring your vehicle in. Honest, trustworthy, kind and honest. Yeah team.

Name: L*** G*******
Date: 2015-04-26 01:29:43
Rating: 5
Comment: I have been going to Complete Auto Service for my old subaru for a while now. I always look forward to seeing Pam at the desk, and John is very well acquainted with my car. They go out of their way to take care of my needs, and Ive been very happy with the results. This is a great business, which I highly recommend!!!!!

Name: M****** R*
Date: 2015-03-15 18:15:30
Rating: 5
Comment: We had a hole in the exhaust of our Jeep Wrangler. Read the excellent reviews for Complete Auto Service and decided to give them a try. Best decision made!! They were polite and efficient. They showed us where the problem was, offered to send pictures of the hole in the exhaust, and then gave an incredibly fair price quote for the welding repair. They did all of the work and had our Jeep ready to go in about 1 hour. They were professional and nice! Well be returning to them if we have a need for a mechanic. You should too.

Name: A***** S*******
Date: 2015-02-06 20:18:02
Rating: 5
Comment: A really wonderful experience with Complete Auto Service. My car wouldnt start out of nowhere, and I had it towed to Complete Auto Service. They were extremely friendly and informative. They called each step of the way and emailed and texted a comprehensive explanation of what was wrong and how to fix it. The Car Care Club is a phenomenal deal - I even got a loaner car for the weekend and they offered to bring my car to me on Monday to swap it out once the work is completed. Amazing service!

Name: D**** F****
Date: 2015-02-04 02:31:26
Rating: 5
Comment: The staff at Complete always impress me with their genuine care for the customer. I recently had some routine maintenance done on my Honda Civic. The repair was fast, thorough, and I even got a ride to a coffee shop while lil Blue was being worked on. Id whole-heartedly recommend this place to anybody looking for premium service on their vehicle.

Name: R T**
Date: 2015-01-14 16:24:55
Rating: 5
Comment: This is my second year in Ann Arbor and I have tried several shops before coming to the Complete Auto Service. John and his fellows here are providing service of high quality and efficiency. Usually the job could be done within half a day, I really love the high efficiency here. Also, the appointment is easy to make, and the free ride is always there waiting so I dont need to worry about my next appointment on my schedule. The labor here is not cheap, at least for students like me. However, I think it is worth it.

Name: C******* W******
Date: 2014-12-27 01:50:11
Rating: 5
Comment: What a wonderful experience. After a stressful last-minute discovery that my ABS sensor had broken and the shop I was at was not equipped to replace it, I called and made an appointment at Complete Auto Service (after reading the phenomenal reviews). I dropped off my car Friday morning and was prepared to wait until I could be picked up when I was offered a ride home (shout out to my friend Ernie!) Within in an hour I received a text and an email notifying me that my report was available and to call when I had a chance. I then had the pleasure of speaking with John who talked me through not only the repairs that would need to be made but also the likely cause of each issue I would need fixed. Not once did I feel that I was being sold unnecessary repairs. Even with the labor-intensive work that needed to be done, my car was ready for me to pick up within 5 hours.Thank you to the entire team at Complete Auto Service for making a stressful situation much easier.

Name: k** c***
Date: 2014-12-20 02:50:25
Rating: 5
Comment: I was broken down and stranded in Ann Arbor, desperately needing to get home. I went to Complete Auto Service on a whim, and was absolutely astonished by their willingness and ability to help me within one business day.Long story short, they voluntarily sent someone TWICE to where I was staying because of unusual circumstances so I didnt have to take a cab (which is $$).Not only is Complete Auto Service the epitome of excellent customer service and professionalism, but John and his crew of mechanics know what they are doing. I felt more secure in my decision due to their ability to show me detailed and annotated pictures of my vehicle uploaded online to explain my diagnosis over the phone before I gave them the go ahead. Being a college student on a tight budget, the fact that they were more than willing to fairly negotiate the price was greatly appreciated.Great company, I wish they were my local mechanic!

Name: L******* D******
Date: 2014-12-11 18:32:10
Rating: 5
Comment: My first experience with Complete Auto Service, was over the top, very people friendly and willing to work with you in every way to make sure your auto repair experience is as comfortable as possible by providing transportation and making sure the same day service promise is maintained. I have found a repair shop I can really call home.Thanks Guys, for this pleasant experience. Will be seeing you againLawrence (A very satisfied first-time customer)

Name: H**** P*******
Date: 2014-11-26 17:07:57
Rating: 5
Comment: Ive been to a few different auto care professionals in Ann Arbor and Complete Auto Service is by far the best. They are prompt, honest, and professional. They gave me a ride home after I dropped off my car to be fixed and then drove my car back to my house when the job was completed. I highly recommend this business.

Name: S**** Z*****
Date: 2014-11-22 16:34:29
Rating: 5
Comment: Complete Auto Service might have very well saved my life. I commute daily for work from Chesterfield to Ann Arbor, about 70 miles one way. A lot of my associates at work had recommended them and I needed an oil change done, so I figured it was a convenient and smart move. I dropped my car off in the morning and thanks to the 51 point inspection that comes with the oil change they found a number of issues that needed to be taken care of right away. One of my tires was about to blow and one of my rear sway links was about to go as well. Thanks to their convenient payment options I was able to get the work done and my car was ready by the time I was off work. It now drives like a dream. Thank You Complete Auto Service!

Name: A***** H****
Date: 2014-11-06 23:47:06
Rating: 5
Comment: I searched around for a place to have my blinkers fixed and came across Complete Auto Service. The reviews were all so good that I had to check it out for myself, and now I think I have found my new go to place for car service in Ann Arbor!!!! Everything about my experience here was positive, the people, the timeliness, and the honesty of the owner John about my vehicle. At most places, going in to have something small like this fixed would have ended with a laundry list of other issues that need to be done on my car. I didnt get this here, and I also didnt feel pressured into getting a lot of other things done on my car either.All in all a great experience, and Ive already set my second appointment to get my brakes looked at next week!!Ill definitely be recommending these guys to others!!!!

Name: L******* B******
Date: 2014-11-06 20:06:22
Rating: 5
Comment: The service here is absolutely exceptional !!! No other auto / dealer repair place knew how to properly handle my car, but Complete Auto Service does exactly that. The staff is knowledgeable and honest, plus the discount opportunities are out of this world... I also highly recommend joining the Car Care Club -- definitely well worth the reasonable investment :)

Name: L** C
Date: 2014-08-23 02:04:10
Rating: 5
Comment: I got the help from Complete Auto Service to make a decision of buying a used car. When inspecting the first car, I just called on a busy Monday morning. As I needed to do the inspection on that day, but it seemed there wasnt any available slot. The reception was very nice and squeezed a time slot for me. John and Dan were very helpful. They have good knowledge and gave me lots of advice for the used car. Based on their professional inspection, I decided to buy the second inspected one:-) After buying the car, I also decided to do some small service there and got very professional service there and very reasonable price. They ask me to go there to do recheck after one week and another recheck one week after. This makes me feel very comfortable. I think I will continue using them for my car.

Name: S******** M****
Date: 2014-07-07 10:43:02
Rating: 5
Comment: Complete Auto Service is by far the best shop I’ve ever been to. They do great work for a reasonable price. They are honest and fair and they won’t try to get over on you. I’ve experience other shops trying to charge me more because they assume that I don’t understand what’s going on but I’ve never had that happen here. In fact the mechanics usually make it point to explain what they’re doing, how one problem can affect other parts of the car, and they patiently answer all questions. The waiting area is clean and comfortable. They have free Wi-Fi and good coffee so you can still get things done while your car is being worked on. The customer service is second to none. Pam (the administrative assistant) is by far one of the nicest people I’ve ever met. She is ALWAYS pleasant and she goes the extra mile to make sure you are comfortable. Complete Auto Service is the total package!!

Name: R***** K*****
Date: 2014-06-25 02:49:49
Rating: 5
Comment: I always have a great experience at Complete Auto Service. They have always been accommodating when I need my 2002 Chevy Venture fast. The last service they did was for our air conditioner and everything went smoothly. Complete Auto Service has a customer for life.

Name: S** L*******
Date: 2014-05-17 16:04:41
Rating: 5
Comment: What a remarkable experience! My car problem was analyzed while I was driven back to my home. A subsequent phone call told me about the problem and how it could be resolved. Later, a second phone call told me it was completed and I will be picked up and taken back to the shop. My car runs great!!!What I liked best in this experience is that all those involved were gracious, knowledgable, professional and above all communicated with me with respect.Way to go, John, Pam.Sid Lawrence

Name: K** A*****
Date: 2014-05-02 13:56:32
Rating: 5
Comment: I love the quick and comprehensive service. They stay busy ALL the time but always take time to make the visit PERSONABLE and very PROFESSIONAL! They give yor rides, loaner cars and FREE towing (and then they make you smile at the same time! BONUS!). I WOULD HIGHLY

Name: K***** S
Date: 2014-04-11 17:44:47
Rating: 5
Comment: I was incredibly impressed with my experience at Complete Auto Service! Everyone was very kind and helpful- they definitely make you feel like youre family. Great service and inexpensive, especially with the Car Club (so worth it!). Id recommend them to anyone :)

Name: R****** O******
Date: 2014-04-04 14:50:23
Rating: 4
Comment: My dad has been a customer for as long as I can remember. My boyfriend and I are now care club members. Great service. very friendly, I dont ever get the impression that they are treating me unfair. I really enjoy that they take the time to explain things to me in my language (which is not car) and draw me pictures and diagrams. You can tell that it is a family owned business and that they are devoted to giving their customers a positive experience.

Name: E****** K*********
Date: 2014-01-31 16:03:47
Rating: 5
Comment: Ive serviced my vehicle at Complete Auto Service for years. I love them! They have honesty and integrity. They let me know exactly whats wrong with my car and show me - EVERY TIME - including pictures when Im not there via my eMail and cell phone. I would recommend them to all my friends, your friends relatives and neighbors! They go out of their way to help us the best way they know how and I appreciate them! Good job! Thank you Complete Auto Service team and staff.

Name: D**** R******
Date: 2013-11-23 02:30:25
Rating: 5
Comment: I have had another great experience a Complete auto care......I went in for an oil change and also to have the guys find out why my Subaru was running really rough. John had it checked out, came out to the waiting room and actually took the time to sit down and go over all of the scenarios of what it could be and the prices. In a few minutes, he came back to tell me they found the problem, fixed it really reasonably and per his quote, and sent me on my way. Great reason to take your car to Complete Auto care of Ann Arbor. I do.David Raymond

Name: L****** B******
Date: 2013-11-19 15:27:58
Rating: 5
Comment: You cant beat free! The guys were knowledgable and helpful. They clearly did a thorough inspection as they told me the things about my car that I already knew I would be needing to deal with in the near future. They were understanding and not the least bit pushy when I explained that my husband was out of work and we couldnt afford the service right now. They even gave my husband a few leads for jobs. The lady at the counter was pleasant and friendly. I would definitely take my car to them again.

Name: B*** B*****
Date: 2013-11-12 14:18:29
Rating: 5
Comment: Our 2005 Pontiac Montana needed service. John at Complete Auto Service told us that the work would be completed within a couple days. However, we were very happy to learn that our vehicle was completed ahead of time - well before Johns original time frame. Also, John beat the price of a competitive mechanic that was closer to our home. The job was done very satisfactorily and with the utmost professionalism. Thanks Complete Auto Service!

Name: C****** W******
Date: 2013-11-05 18:59:19
Rating: 5
Comment: I love this place!! They are super professional and I always feel like I spent money on a job very well done. My car is old and was making sounds like it was about to be the end of its life, after taking it here it sounded brand new! They get my car done quickly and have coffee and a Kuerig if you sit in their lobby. I will continue to bring my car here whenever it needs servicing.

Name: J**** H********
Date: 2013-11-04 23:40:30
Rating: 5
Comment: Such great people. First they fixed a fuse at no cost, so I came back for an oil change, and it was a great experience. I expected to be told 500 things were wrong with my car as its a 93 Stealth. However I was told of only a few routine things that should be done! I will be visiting this place for all future car needs and spreading the word!

Name: J******* R*****
Date: 2013-10-28 17:51:55
Rating: 5
Comment: Complete Auto Service is by far the best shop I have ever been to. They have outstanding and timely service so you dont ever have to worry about being without your car very long! They go out of their way to make sure each and every customer is satisfied and gets where they need to go. In addition to great work, they also have a FABULOUS team. Every person that works at Complete Auto Service has a wonderful personality and answers for you to let you know they care. Thanks for all you do guy, You are the best!!!

Name: J*** N*****
Date: 2013-09-29 19:42:11
Rating: 5
Comment: Went in ready to spend money on new brakes but instead didnt pay a single dime. John checked my brakes and realized that it wasnt the brakes but just some clamps needed to be loosen. Coming from a guy who doesnt know much about cars, John was very descriptive when showing me what he was talking about. I definitely would recommend coming in here for any car problems because they really do care about the customers and the car well being rather than just the money!

Name: B**** C***
Date: 2013-09-27 13:14:25
Rating: 5
Comment: Came in with known condition of my breaks and a pretty empty wallet. I was very impressed with the customer service. I felt I was listened to as far as what my issues were and my immediate concerns. They were able to work with me and even offer education about the issue I was having with my breaks. I appreciate their concern and offer to even drive me home or to work while my car was being taken care of. Its not easy to find service this good anywhere else!

Name: k****** s****
Date: 2013-09-21 17:05:45
Rating: 5
Comment: I have been coming to Louie and Johns (Muffler Man) for many years for all types of problems, large and small. I have always received great service in a timely manner. Their diagnosis and estimates have been spot on every time. I have had at least 8 cars and trucks serviced here and they have met or surpassed my expectations every time. Keep up the good work and I will keep coming back.

Name: L**** H********
Date: 2013-09-17 16:53:13
Rating: 5
Comment: I have been coming here for over a year. These guys are great!! I trust them like my father. They treat you like family. They have always taken very good care of me and make me feel like I am the only person that matters. I know 100% for sure that when I leave everything they did was done correctly. They always make sure that it is done in a timely fashion. I have recommended and will continue to recommend them to all my friends and family. Thank you everyone for being so great to me!!!!!!!!

Name: K*** S*********
Date: 2013-09-17 14:28:15
Rating: 5
Comment: My first experience with Complete Auto Service was excellent. The warm, friendly voice on the other end of the phone was helpful…and that was just the beginning. The mechanics were professional. Pricing was clear. My vehicle repair was done quickly and completely. The free WiFi and comfortable seats made even my wait pleasant (and they offered to drive me to work while my car was being repaired). I will definitely be back…and have already been recommending CAS to my friends and family. Thanks!