Chucks Auto Repair

category: Auto repair shop
address: 1050 Michigan St NE, Grand Rapids, MI 49503, United States
Phone: +1 616-454-8330
worktime:
DayTime
Monday8 AM–4 PM
Tuesday8 AM–4 PM
Wednesday8 AM–4 PM
Thursday8 AM–4 PM
Friday8 AM–4 PM
SaturdayClosed
SundayClosed

site: http://www.chucksautogr.com/
rayting: 4.5
services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Offerings: Oil change,
Amenities: Mechanic,
Crowd: LGBTQ+ friendly,
Planning: Appointments recommended,
Payments: Credit cards, Debit cards, Credit cards,




Name: C***** P*******
Date: 2024-02-09 20:14:31
Rating: 5
Comment: Very helpful and honest over the phone, quick in and out service in the shop. No complaints here!

Name: A** E****
Date: 2024-02-01 23:06:11
Rating: 5
Comment: Great service ! I cannot find enough words! They got me in while I was in a pinch. Very happy with the result. Thank you chuck !

Name: C******
Date: 2024-01-20 21:30:54
Rating: 5
Comment: Great mechanics
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Name: M**** S****
Date: 2023-09-29 17:43:23
Rating: 5
Comment: I called Chuck yesterday afternoon after I noticed a power steering leak. He told me I could drop it off at night and he’d look at it in the morning. I called at 11:30 today to see if he had gotten a chance to look at it, and he called me back a half hour later saying not only did he look at it, but he had already fixed it. I walked out paying $118 when I expected a much bigger issue and at least a $500 bill. This is the 2nd time I’ve gone to Chuck’s and for as long as I live in GR, I will continue to bring my services to him. A shop in a busy part of the city with the customer service like that of a small town. Great job!!

Name: A**** B**
Date: 2023-09-09 21:43:24
Rating: 5
Comment: Always happy with them.

Name: G*** W***
Date: 2023-08-03 19:52:26
Rating: 5
Comment: Always recommend Chucks! Ive been bringing our vehicles here for the past 6 years and I have always been pleased with the honesty and service of the garage. They are great at explaining the different options I may have and letting me know when a repair isnt urgent or necessary depending on the severity, effects, or condition of the vehicle.

Name: A*** D******
Date: 2023-07-06 19:34:12
Rating: 5
Comment: Awesome shop, always fast and efficient! Prices are way better than most other shops Ive ever been to! Theyre always upfront and great with communication👍👍👍

Name: A******* J******
Date: 2023-03-26 01:47:37
Rating: 5
Comment: Great dependable friendly affordable and honest service. I much liked that the repair order of everything that was checked and was self explanatory and any questions i had were adequately answered. My vehicle was checked for rough driving. They fit me in fixed the problem that could have left me stranded and got me back on the road. I highly recommend Chucks Auto Repair.

Name: L****** S****
Date: 2023-02-24 20:41:28
Rating: 5
Comment: Chuck and Elissa were both very kind and very professional when talking to me about my car. Chuck even offered to come in when the shop was closed so I could pick my car up when I got off of work. 10/10 recommend this shop. Very reasonable prices. Thanks so much Chuck and his crew!

Name: W*** R*********
Date: 2023-01-14 11:44:32
Rating: 5
Comment: Helpful, reliable service I would others to go to them

Name: n***
Date: 2023-01-11 15:23:39
Rating: 5
Comment: Great experience, honest staff

Name: D**** D******
Date: 2022-05-11 18:56:28
Rating: 5
Comment: What a great experience! Chuck’s could have easily just charged me a ton of money to replace a part, and I would not have complained. Instead, they fixed it for a minor fee.They earned my business moving forward!

Name: J**** M*****
Date: 2022-04-28 15:43:12
Rating: 5
Comment: Wouldnt take my car anywhere else... called this morning & my car will be fixed by this afternoon. Thank you Chuck

Name: A*** B****
Date: 2022-04-18 16:17:24
Rating: 5
Comment: More great service yet again from Elissa & Chuck@ Chucks Auto Repair. They got me in with no appointment and serviced my vehicle with the utmost care and quality. They will always be my go-to for all my vehicle repairs!

Name: A** G*******
Date: 2022-02-21 06:03:33
Rating: 4
Comment: Boyfriend and I have both taken our cars here good service and fair prices

Name: L*** G*
Date: 2021-11-13 05:00:22
Rating: 5
Comment: I have been taking my car to Chucks Auto for almost 25 years. He has always been honest, upfront and lets me know what he would do if it was his own vehicle. They ALWAYS call you prior to performing any of the work and give you an estimate of the charges. They will also help you prioritize things in order of importance if the cost exceeds what you want/can spend at that time. Elissa is wonderful and has offered in the past to run my husband up to work in lieu of him walking since his employer is close to downtown. I would highly recommend them!

Name: B******* W******
Date: 2021-07-01 02:45:09
Rating: 5
Comment: My window got stuck down, and after being turned away from another repair shop, Chuck’s fixed it same day. They’re great people.

Name: T***** K*****
Date: 2021-05-31 11:50:33
Rating: 5
Comment: Great service...very honest company.

Name: L L
Date: 2021-03-11 19:32:55
Rating: 5
Comment: Awesome quick friendly service, always takes great care of my car and I, Thanks Chuck!

Name: M*** V*******
Date: 2021-03-06 19:12:08
Rating: 5
Comment: Great people and great service!

Name: Z****** M**
Date: 2021-02-22 19:19:44
Rating: 5
Comment: Had my car looked at after a spin out on the highway. Chucks was able to have my vehicle checked out within just a couple hours. Courteous and professional staff that care about veterans. Overall great experience.

Name: B**** N*****
Date: 2021-02-09 23:40:55
Rating: 5
Comment: Had questions was sent where I needed to go

Name: C****** E***
Date: 2021-01-12 11:52:10
Rating: 5
Comment: Great service and pricing

Name: T** B*******
Date: 2020-12-22 19:01:46
Rating: 5
Comment: I took my car to another shop just to have my brakes and rotors changed on my front two wheels on a toyota rav4, after inspection they had told me that the caliper were fused together and needed to be replaced. Knowing the symptoms, I didnt believe that the calipers were bad. I took my car over to chucks and they checked it out and confirmed that the calipers were working just fine. They do honest business here and tell you what your actual problems are without telling you about problems that dont exist. I will definitely be back when I need auto repair.

Name: T*** K**
Date: 2020-11-17 16:33:09
Rating: 5
Comment: Amazing service with a smile. Well knowledgeable and gets the job done.

Name: M****** P******
Date: 2020-10-02 15:36:11
Rating: 5
Comment: Honest and fair, you can trust Chuck.

Name: V******* F*****
Date: 2020-08-21 21:02:34
Rating: 5
Comment: Ive been taking my cars to Chuck for years and trust his work and judgment. Hes helped me so much! I wouldnt go anywhere else.

Name: J*** G******
Date: 2020-07-10 20:15:02
Rating: 5
Comment: Thank you for outstanding service! 💫

Name: K***** W******
Date: 2020-07-05 19:53:40
Rating: 5
Comment: Its right around the corner from my house. Nice. Courteous. Up front about wait times.

Name: m s******
Date: 2020-06-13 02:37:07
Rating: 5
Comment: Chucks is hands down the best mechanic in the area and has the best customer experience overall compared to anyone else out there. They always give great quality services in all the years and really know what theyre doing. Ive been bringing my cars to them many years. They always take great care of my car needs and give me a good price no matter what the problem is.

Name: M*** S********
Date: 2020-04-23 18:20:12
Rating: 5
Comment: Ive been going to Chucks Auto repair for more then 10 years. Their superior service and customer relations are top notch. They have shown me many times they will go above and beyond, providing me with honest answers and extremely fair pricing. I highly recommend Chucks Auto.

Name: S**** B*** K*****
Date: 2020-04-13 16:47:45
Rating: 5
Comment: Very good people, let me barrow tools I needed to fix my flat tire, I will definitely continue to come back for any of my auto needs!💯

Name: D**** D*******
Date: 2020-03-12 17:27:57
Rating: 5
Comment: Chuck and co. have always taken excellent care of both myself and my boyfriend’s vehicles. Their attention to quality and desire to find solutions for customer concerns has consistently been top tier. When a local repair shop annihilated my engine (caused by a careless job on a simple oil change), Chuck was there for me with kindness, grace, and the utmost professionalism. Go see these guys for any and all repairs you may need. They know what they’re doing.

Name: S***** W****
Date: 2020-03-05 01:17:30
Rating: 5
Comment: I took my car for a simple repair last year, and was so impressed! The lovely woman up front, Elissa, gave me a ride to work to save me from having to Uber! So when my car started overheating last Friday night, I called Chuck’s and left a message and I was called back first thing Monday morning. I was able to have it towed in and they looked at it and gave me a quote just a couple hours later!! Price was very fair and the work was done very quickly! Chuck is super knowledgeable and I never felt he was trying to up-sell anything! I will always recommend him to everyone! I hope I don’t have to come back soon, but when I do, I will always bring my car here! Thanks again!

Name: J***** W*****
Date: 2020-03-04 04:42:52
Rating: 5
Comment: Chuck and his team will take good care of you. The radiator in my 2004 Pontiac Vibe needed changed. Before going to Chucks, my car was inspected at another shop. I spent $136 alone just for said shop to find all the leaks and, I didn’t make this up, their estimate was $1400!I immediately called Chuck and he was astonished. He took care of me for $334 PLUS changed a headlight without charge.Thanks Chuck, I’ll be recommending everyone to you!

Name: Z****** P*****
Date: 2020-02-25 21:37:16
Rating: 5
Comment: Chuck was supposed to do a simple oil change for me but he noticed some major issues that my car needed fixed. He called me prior to doing the work and got my approval before doing the work. He charged me a very fair price and was very nice. He also got everything done within a reasonable time. I would highly recommend chucks auto!! He’s the most reasonable mechanic I’ve been to in GR.

Name: S** N*********
Date: 2020-02-25 13:28:58
Rating: 5
Comment: Go to spot in GR for car repairs. Great family owned business, fair prices, honest and timely. Highly recommend!

Name: S***** P*****
Date: 2020-01-24 23:09:26
Rating: 5
Comment: Always quick and reasonable! Been coming here for years and would reccomend them time and time again.

Name: S*** S******
Date: 2020-01-09 19:12:50
Rating: 5
Comment: As a woman fairly clueless about cars, I needed an honest place to take my 2007 Jeep after the check engine light popped on, only 7 weeks after I bought the car!The tech at Autozone recommended Chucks, and after reading all the other positive reviews, I felt confident entrusting them with my vehicle. I was able to get in the very next morning after reaching out to them.Though I was hoping for a simple fix, when I explained that I would be needing to drive to Chicago and back in a couple of weeks, Chuck made sure that my vehicle would be up for the trip. Not only did he find and repair extensive damage that both the dealership AND inspectors had failed to mention about my car prior to purchase, but my total bill ended up $200 less than what I was quoted, and they had my car back to me the very next day.Chuck was patient with all of my questions and gave me tips on how to keep my vehicle running smoothly. And the polite lady at the desk even chauffered me home and picked me up the next day, free of charge, so that I wouldnt have to shell out extra for Uber rides.I was highly impressed with their courtesy, professionalism, efficiency, and fair pricing. I will definitely never go anywhere else now, though hopefully it will be awhile before I have to drop in again :)

Name: T*** J*****
Date: 2019-10-23 06:43:20
Rating: 5
Comment: Honest, knowledgeable, fast, friendly. Cant ask for more.

Name: M***** �***** B*****
Date: 2019-10-09 13:35:21
Rating: 5
Comment: Chuck is honset. Great shop high recommended

Name: D***** A************ H******
Date: 2019-09-11 20:42:48
Rating: 5
Comment: Clean environment and always a good experience with quantity work. They really look out for their Community. It’s also a plus being able to have a professional none robotic conversation with all the staff.

Name: J**** P*****
Date: 2019-08-13 20:49:07
Rating: 5
Comment: Excellent customer service. No nonsense car repair.

Name: K****** L*****
Date: 2019-08-07 14:17:00
Rating: 5
Comment: Chuck is honestly the most honest mechanic Ive ever delt with. Chuck called me multiple times with updates with my vehicle. Was very upfront with the estimates throughout. Even said if the cheaper option didnt work that the price I paid would be absorbed into the more expensive fix. Had spectrum health & veteran discounts. Also offered to pick up and drop off! Hopefully I wont be back but if I need another mechanic Chucks is the place to go!

Name: M**** W*****
Date: 2019-07-18 17:27:16
Rating: 5
Comment: This was my first visit to Chucks, and I will definitely be coming back for whenever my car needs help again! My car was overheating, and they were able to squeeze me in a day earlier to take a look at what was wrong and they fixed it quickly and efficiently! They were super nice and sweet; I didnt feel uncomfortable whatsoever in their business. Unlike other big named car shops, they dont try to upsell you on other problems you may or may not have on your car.

Name: S**** B****
Date: 2019-07-10 17:17:10
Rating: 5
Comment: I took my car into Chucks last week to get a 2nd opinion on a costly engine repair quote from another shop. I was provided with a quick and accurate quote that ended up being less than half of what I was provided from Christian Brothers. They were able to get my car in right away and had it back in less than 3 business days. Extremely happy with their work and communication throughout the process. Great work and excellent value.

Name: J****** G****
Date: 2019-05-09 04:27:23
Rating: 5
Comment: The dealer quoted me close to $2,000 for an engine repair, gasket I believe and told me not to drive the carb. AAA cAnkle and towed my Sonata to Chucks. Alyssa called me A couple of hours later quoting $680.00 out the door. Safe honest choice for auto service.

Name: A******* C*****
Date: 2019-02-13 00:42:07
Rating: 5
Comment: This auto shop is amazing! My fiance and I would recommend it to everyone! They are so helpful and very reasonably priced. Out of every auto shop we called today they were quick to do everything they could even with other work to be done and the weather! Thank you so much for being nice and quick!

Name: J******* R*****
Date: 2019-01-15 17:05:09
Rating: 5
Comment: Honest and fair! They actually refunded me for an overcharge without me complaining about it. Would recommend.

Name: R** F********
Date: 2018-12-09 04:34:40
Rating: 5
Comment: They did 2 wheel bearing and a water pump for me they were super fast and friendly. It was a nice looking and clean shop. Great prices. Thanks!

Name: T** C*******
Date: 2018-11-02 03:25:21
Rating: 5
Comment: My car started shutting off when driving and ended up breaking down in the middle of Michigan/Fuller intersection so I had to push it to Chucks. I had never been there before so was a little concerned about how it would turn out. They offered to give me a ride back to work and would give me a call once they had taken a look at my car. They called about an hour later and explained it was just some wiring issues which was a quick fix. Got my car back for under $20.Honest and friendly - Id highly recommend - Earned my future business

Name: P*** K******
Date: 2018-10-13 03:58:00
Rating: 5
Comment: Great and honest service, Ive known Chuck for over 20 years, just spent $500 on 2 major repairs, knowing that they were done right.

Name: A*** I***
Date: 2018-09-25 17:13:10
Rating: 5
Comment: By far best shop Ive ever been too and I am from out of state here to buy a car they got me in fast found the issues faster. Best prices Ive ever seen.

Name: P*** Y********
Date: 2018-07-23 12:17:26
Rating: 5
Comment: Great diagnosis of problems and fair pricing.

Name: I** R****
Date: 2018-05-26 18:22:14
Rating: 5
Comment: Chuck is a fantastic mechanic. He is honest about the work needed, and gets the job done right.

Name: B** P****** T*******
Date: 2018-04-24 20:08:31
Rating: 5
Comment: Cant say enough good things about Chuck and this shop. Hes done multiple repairs for me and always tells me whats necessary, what can wait (to save money). He also helped me purchase a new car by looking over 3 vehicles I may have bought and regretted otherwise, without his input - and he didnt charge me a penny. Great, trustworthy shop, and Ill continue to bring my vehicles to him in the future, though hopefully this new car will run for a while without needing any repairs :) Thanks again, Chuck!

Name: L**** D*****
Date: 2018-01-30 02:08:53
Rating: 5
Comment: They are very friendly and charge fair prices. Had a follow up issue after they did a major repair on my Subaru, and they were able to fix it quickly for no additional cost. Honest and reliable car service I would recommend to anyone!

Name: J*** B*** (****** S********
Date: 2018-01-04 02:04:35
Rating: 5
Comment: I just want to say, I myself, am not too car savvy when it comes to the care and repairs on my vehicle, but am quite picky when it comes to who I take my car to in regards to mechanics.My car needed help, and lots of it. It was a nightmare. It was nearing Christmas time, and I didnt have alot of time or money to spend on my car, but I had to have it.Chuck and his wife were so kind to me, didnt give me a run around, told me what my car needed and asked what I could afford, rather than pushing unnecessary things to make a few bucks, and for that I am grateful!My car now drives like a dream! And while it was being worked on, they drove me to and from my home. (Mind you, Im ononly right up the hill) They did not have to do thatThanks for everything you guys!Wonderful work and great customer care!

Name: C**** D*****
Date: 2017-11-20 21:09:58
Rating: 5
Comment: I was still struggling to find a good garage after moving here from Ann Arbor. One of my friends recommended Chucks and I am so glad I went there. They diagnosed and fixed my air conditioner quickly and offered options in my price range. 3 months later I notice a missing cover for my fuse box when I get an oil change. I called them and they replaced it for free. Talk about great customer service!

Name: M***** P******
Date: 2017-07-27 20:24:43
Rating: 5
Comment: These guys are really fast, accommodating, and always call to let me know the status of my car. Pricing is fair and theyre very thorough. Thank you!

Name: T* O*****
Date: 2017-07-24 03:30:27
Rating: 4
Comment: Honest Good Auto Repair

Name: K*** C B******
Date: 2017-05-12 13:36:43
Rating: 5
Comment: Great shop. Fair prices, and nice people. Will definitely do business with them again.

Name: J*** J*****
Date: 2017-03-07 01:16:57
Rating: 5
Comment: I would recommend Chucks to anyone, great service,great price an a pleasure to do business with.

Name: Z** N*****
Date: 2017-03-04 14:27:09
Rating: 5
Comment: Ive never been happier with an auto shop. The service was honest and quick. The staff was friendly and there was a shop dog. So thats neat.

Name: A***** M*
Date: 2016-12-29 12:25:35
Rating: 5
Comment: Good service and quality.

Name: M** S*
Date: 2016-12-07 22:58:38
Rating: 5
Comment: I strongly recommend Chucks for the following reasons:-They went above and beyond when my car wouldnt start. They set me up with a towing company, and even picked me up when the job was finished. The customer service was beyond awesome!-They were one of six local mechanics that I contacted. Four of those establishments said they wouldnt even be able to look at my vehicle until the following week. The fifth said they would need at least 3 days. Chucks fixed our car in less than 24 hours!-Chuck himself must be a wizard because he managed to get parts and repair my vehicle for 30% less than the next lowest quote!If you want quality work done in a timely fashion, at a fair price, then do yourself a favor and call Chucks. The experience I had there really made the best of an unfortunate scenario for me. I am exceptionally satisfied and will gladly call them again next time Im having car trouble. Thank you guys for being awesome, real people, who make their living helping others.

Name: A***** L********
Date: 2016-11-15 13:40:45
Rating: 5
Comment: This is the only mechanic I will ever go to again!!! Always takes care of me and doesnt gip me in the price.

Name: S***** W****
Date: 2016-09-10 21:43:25
Rating: 5
Comment: My first time was a great experience. Super friendly staff that had me back on the road in just a day when others were saying it would take weeks to get me in. I plan on using Chucks from now on.

Name: Z*** F****
Date: 2016-07-22 15:27:39
Rating: 5
Comment: This is a great shop to have your vehicle diagnosed. I went to the dealership and was told my fuel pump was bad & I replaced it.. Did not fix the issue. Then I brought my truck to Chucks Auto and he was able to tell me exactly what was wrong with my truck ! Thank you !!

Name: J**** S*******
Date: 2016-06-18 02:38:55
Rating: 5
Comment: Fair prices and wonderful customer service 😀 You guys rock!

Name: J*** C******
Date: 2016-05-12 15:25:21
Rating: 5
Comment: One of the best auto repair shops Ive ever visited. I brought in my car to get the ball joints replaced, and Chuck fit me in that day while being the only mechanic working. That sort of work ethic and care for my car was much appreciated, and Id recommend his services to anyone.

Name: m*** b****
Date: 2016-01-03 04:08:03
Rating: 5
Comment: Great place. .they do a good job quick

Name: B**** O*****
Date: 2015-11-02 02:16:52
Rating: 5
Comment: Ive gone to Chucks several times and have had good quality work done every time. I can trust them to great work on my car at an affordable price.

Name: C****** D*******
Date: 2015-09-29 19:39:24
Rating: 5
Comment: Chuck is the only honest person Ive encountered in business for the past 5 years. My niece lives in MI and I live in FL. Chuck gave the estimate for the needed repair. He called me back to tell me it wasnt worth fixing the vehicle because once he got in to the repair he found alot more wrong that made the total cost more than the value of the vehicle. He could have done the quoted repair and got the vehicle running but it would not have lasted and I would not have know any different.Consider yourself lucky Michigan to have an honest Auto Repair .

Name: J** S**********
Date: 2015-08-24 19:59:39
Rating: 5
Comment: This is a great little Family operated shop.I have had Chuck do work on our cars and we found his work top quality at reasonable prices. Most of all, it was always done when he said it would be. And, The one time he did find something more that wasnt on the initial estimate, when he got into it, he called and asked us if we wanted it fixed while he was in there or not. He was totally honest and told us it was something that can wait, but will need to be done relatively soon. I appreciated that.There is no shortage of auto repair facilities in GR, and You can make your own choice, but I would trust this company and their staff with anything.I have already recommended him to all my friends and acquaintances via Facebook and face to face.Not easy to find places like this today. But they do exist. Chuck & Elissa have worked VERY hard - often for little or nothing just to help those in need. They especially take care of our Veterans.Well Done!

Name: S***** V*****
Date: 2015-08-18 12:22:18
Rating: 5
Comment: Chuck is fantastic. Been going to him for years:)

Name: J*** b*******
Date: 2015-03-05 01:24:56
Rating: 5
Comment: Chucks Auto is the first place that I will take my vehicles. Hes worked on both a Nissan Altima and a Volkswagen GTI for me, and in all cases, Ive been completely happy. The last time I took a car there, he checked for the symptoms I told him about, diagnosed it as a body repair (work he doesnt do), and gave me the information that I needed to get it fixed. He didnt make any repairs. He didnt charge me. Who else will do that? The VW dealership wanted $100 just to look at it, which in this case, would have been a $100 to learn that there was nothing they could do. If youre looking for an independent tech, Chucks offers good work at a good price...reliably.

Name: B****** J*****
Date: 2014-11-06 00:07:12
Rating: 5
Comment: My wife and I were down in GR for the day, and our power steering went out. Chuck and his staff were awesome getting us up and back on the road same day! They even stayed late to help us out. We would highly recommend this place to anyone in the area looking for great service at a great price.PS, when you arrive you will be greeted by their sweet dog!

Name: l****** m******
Date: 2014-08-25 18:35:23
Rating: 5
Comment: Chuck is the man great work good prices!!!!!!