Christian Brothers Automotive Holland
category: Auto repair shop
address: 424 Baypark Dr, Holland, MI 49424, United States
Phone: +1 616-377-2829
worktime:
address: 424 Baypark Dr, Holland, MI 49424, United States
Phone: +1 616-377-2829
worktime:
| Day | Time |
|---|---|
| Monday | 7 AM–6 PM |
| Tuesday | 7 AM–6 PM |
| Wednesday | 7 AM–6 PM |
| Thursday | 7 AM–6 PM |
| Friday | 7 AM–6 PM |
| Saturday | Closed |
| Sunday | Closed |
site: https://www.cbac.com/holland/
rayting: 4.7
services: From the business: Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
rayting: 4.7
services: From the business: Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Oil change,
Amenities: Gender-neutral toilets, Mechanic, Toilets,
Planning: Appointments recommended,
Payments: Debit cards, NFC mobile payments, Credit cards,
Auto repair shop near me:
Auto Medics of Shelby | Toms Family Auto Care | Ryans Auto Repair of Livonia | B & K Collision of Melvindale | LIVERNOIS AUTO SERVICEName: t**** t****
Date: 2024-02-03 16:18:56
Rating: 5
Comment: Very please with Christian Brothers. They were very friendly and kind. They promptly replaced my low beams… which is no easy task in my 4Runner, and oil change. The prices were fair to others if not better. Would recommend to anyone. Plus they will plant a tree for every oil change they do. Like they give back to the community.
Name: J*** G****
Date: 2024-01-27 00:46:31
Rating: 5
Comment: Christian Brothers is the only place that I will take my vehicles for work. They are through, professional and honest. They make you feel welcome and have spotlessly clean facilities.
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Name: Y**** R******
Date: 2024-01-25 19:54:44
Rating: 4
Comment: I had a good customer service experience. My muffler fell off from my vehicle and I was able to be seen bright and early the next morning to receive a free estimate of what the repair work would cost. Other places I called wanted to charge me for a diagnostic service first and couldnt see me right away. Although it wasnt possible to just have my existing muffler welded back on to my vehicle (that was my preference but they said my exhaust pipe was too bent to do that), the replacement cost was still fairly reasonable especially with the coupon I used and I had my vehicle back same day. Shuttle service was great as I was able to get on with my work day without any hiccups and the driver was nice and friendly.
Name: E** R******
Date: 2024-01-17 00:07:54
Rating: 5
Comment: Very professional and very friendly service feels like family when youre there
Name: A***** B*****
Date: 2023-12-22 16:32:44
Rating: 5
Comment: I have taken a vehicle here multiple times. Very friendly and fast service. They are very considerate of your financial constraints. They have the professionalism of big-name repair shops with the care and feelings of a family owned business. Best repair shop I have been to by far.
Name: M*** A** S******
Date: 2023-12-21 19:12:26
Rating: 5
Comment: Very friendly, polite and professional people. Even though I had no appointment they fit me in and took care of my flat tire. The offer of a ride somewhere rather than waiting there was much appreciated. Thanks for all your help.
Name: D**** K******
Date: 2023-12-20 19:10:48
Rating: 5
Comment: Very professional- great system for communicating status/updates via text- some when they said it would be done- would recommend!!!!
Name: S**** N*****
Date: 2023-12-14 18:37:02
Rating: 5
Comment: I cant recommend this crew highly enough! They are honest, fair and responsive in their communication. Dave, Dominick and the team there did a great job taking care of us. Well be back!
Name: S***** T
Date: 2023-12-02 14:19:35
Rating: 5
Comment: Great service, friendly staff! Would definitely use their services again!
Name: M*** H*****
Date: 2023-11-26 00:26:09
Rating: 5
Comment: My car broke down the day before Thanksgiving. I was traveling to Chicago and was in a jam. Christian Brothers really came through for me. The service they provided was great. They had me back on the road an hour after they received the part. I can’t thank them enough.
Name: J*** D*
Date: 2023-11-22 02:37:17
Rating: 5
Comment: Fast and good work. Great communication too.
Name: J***** C
Date: 2023-11-11 19:22:40
Rating: 5
Comment: Extreme house make over “Ford Edge” edition. They’ll get it.. Hehehe. These guys were phenomenal! My vehicle was is more rough shape than I had thought.. They worked hard to make sure my vehicle was safe for me and my family. The communication via text/calls was on point, the price was fair. People get a little weary about bringing their cars into mechanics (I don’t know if I can trust them). Well from my experience you absolutely can trust these folks! Whether they like it or not they will be seeing my car for future repairs and tune ups lol. Thank you guys again!
Name: K** C*******
Date: 2023-11-11 00:30:54
Rating: 5
Comment: My Ford edge broke down as I was driving back home to Iowa. AAA has a contract with Christian brothers, so I had the car towed to them. I was delighted with our service! Friendly and clear communication. Clean bathrooms, and waiting areas. They just simply treated me really, really well!
Name: R** W*****
Date: 2023-11-09 16:22:08
Rating: 5
Comment: I can always depend on Christian Brothers for good, honest work. They even went out of the way to ensure transportation for me while they performed the work. The price was exactly as quoted.
Name: M*** E********
Date: 2023-11-02 01:10:58
Rating: 5
Comment: Great service, great price on a four wheel alignment.
Name: D* K**
Date: 2023-10-29 00:36:19
Rating: 5
Comment: I used the website app to make an appointment. I dropped off my car on Tuesday. I needed brakes and some exhaust work done. Christian Brothers Automotive did a thorough inspection of my car. They texted me an estimate and also made me aware of other issues I might have with my car in the future.They sent me an estimation. I accepted. The work was completed by Wednesday afternoon. Their website was easy to use and had my car work finished quickly. Thank you Christian Brothers Automotive for your work. I am very grateful and relieved that I got my car back and fixed in record time. I plan on having all of my automotive work done there in the future.
Name: P*** K******
Date: 2023-10-23 20:12:24
Rating: 5
Comment: Had major issues with my diesel VW Jetta - 3 different yellow lights on, one flashing. Turbo felt like it gave up the ghost, no acceleration. Turned out with some diagnostics they were able to narrow it down to a couple failed valves in the exhaust system which had clogged up and destroyed the diesel particulate filter (like a catalytic converter for gas vehicles). The price for a new filter was $2700 - just for the part. Dave found me a used one for $700 and saved me $2K! The car works perfectly again. I can’t say enough good about the quality of the work and the people who work there. They always try to find the least expensive way to repair my vehicles and give me an honest appraisal of what I need and what I can put off for another visit. THE BEST!
Name: M*** M******
Date: 2023-10-12 01:06:10
Rating: 5
Comment: I recently brought my car to Christian Brothers Auto for a brake inspection because my brakes had been really squeaky. Not only were they able to get me in within 48 hours, but they also did a complete vehicle inspection and sent me a full overview of my car’s condition (with pictures) and quoted the service that was required. In the end, I got fresh brake pads, rotors, and brake fluid for an excellent price. I asked around at shops nearby after the fact and found that Christian Brothers was the most economical for this service by far. My car was done by the end of the day and it is running great. I feel very very blessed by this company! Thank you Christian Brothers! I will certainly be back for all of my car needs!
Name: C***** Y*** R*****
Date: 2023-10-09 16:33:10
Rating: 5
Comment: I am very grateful to God for you, for the attention, the service and the details. They have impressed me. Thank you.
Name: A**** B******* -*******
Date: 2023-09-30 18:17:18
Rating: 5
Comment: I couldnt ask for a better place nice and helpful helped people in need thank you
Name: S******* M******
Date: 2023-09-30 17:57:04
Rating: 5
Comment: I was there today and they made me feel important. Not a whole lot of places ever do this kind of service to single moms. I appreciate it 100% its a hard life and when ur on the go and ur limited when life happens. This was an absolute blessing. Thanks so much I will return to get more services from you.
Name: S**** W******
Date: 2023-09-22 14:41:54
Rating: 5
Comment: Alternater went out while we were on vacation. Christian Brothers got me in that day and had it fixed the next. A little pricey but work was done well and they left me with a list of things that needed attention when I get back home. I would recommend them to others.
Name: K****** O********
Date: 2023-09-02 02:13:31
Rating: 5
Comment: 100% recommend. The service was outstanding. Friendly staff. Family vibe
Name: V**** B******
Date: 2023-08-27 23:24:32
Rating: 5
Comment: Found and repaired the rattle in our 2017 Ford Edge. Great to work with.
Name: G**** T*****
Date: 2023-08-26 00:31:16
Rating: 5
Comment: They got me in right on time. They have a nice waiting area. I was offered a snack. They noticed I needed new wiper blades so I got them installed too. The price was more than reasonable and when I got in my car afterwards I saw they left a nice coaster and bottled water for me too. I will use them again.
Name: S***** M*******
Date: 2023-08-25 21:52:46
Rating: 5
Comment: I was visiting the area and had an issue with my car that needed fixed immediately. They got me in right away and my car was fixed in under 2 hours. Very professional, kind, and prompt. I had a wonderful experience!
Name: S*****
Date: 2023-08-17 17:24:05
Rating: 5
Comment: Im new to the Holland area, and I cant BELIEVE how great Christian Bros. Auto is! Thank goodness this place was recommended to me, because these guys are who I will always go to with my car. They are always able to get me in quickly, they have AMAZING communication throughout the day (they send out text updates 🙌). Dont have a ride while your car is in the shop? GET THIS; they will shuttle you - drop you off, and then pick you back up. The the staff is always cheerful and helpful! Do yourself a favor and go to CBA for no stress car maintenance!
Name: P**** Y*******
Date: 2023-08-13 12:30:05
Rating: 5
Comment: Really helpful pre-purchase inspection. The dealership was very responsive to the findings and corrected the larger issues before sale. Thanks so much!
Name: H***** T*****
Date: 2023-08-11 18:17:29
Rating: 5
Comment: Christian Brothers has always been great to me. They’ve been fair on price and even worked with me in the past with pricey repairs. They have always been honest with me and explained issues in an understandable and constructive way. I appreciate them a lot.
Name: J*** F
Date: 2023-08-10 21:52:43
Rating: 5
Comment: Fantastic efficient service I had a few issues with my vehicle. They were fully explain what these were and all were completed within a few hours in a very fair price. Thanks, John.
Name: C****** C****
Date: 2023-07-25 21:50:30
Rating: 5
Comment: I was impressed with the detail effort put into estimating my repair costs. They took photos of everything, so I could clearly see the condition of each automotive part. Awesome!
Name: E*** B******
Date: 2023-07-21 18:24:04
Rating: 4
Comment: I was very pleased with my experience. The customer service was excellent. I received prompt updates for service. I had multiple needs that needed addressed, and they were all met sufficiently and affordably. I had to wait a little longer than I wanted, but I think that was likely due to some things they couldn’t control. If I need something else done on my car, I will be returning here!
Name: A** D******
Date: 2023-07-15 21:29:04
Rating: 5
Comment: This is a great, trustworthy shop. Both times we’ve needed service, they were able to get our van in immediately. The guy in the office was happy to answer my questions and thoroughly explained what was wrong with my van and the diagnostic process. Turn around time was also very fast. I feel like I can trust this shop and totally recommend bringing your vehicle here.
Name: M*** T*******
Date: 2023-07-14 18:48:11
Rating: 4
Comment: Service fell below my expectations this time. I was not kept in the loop like I’ve experienced in the past. While my issue was fixed, communication could have been better.
Name: D***** T B****
Date: 2023-07-07 18:12:25
Rating: 5
Comment: They picked me up and did everything right. They were very pleasant to work with and did a great job diagnosing and reporting the issues to us. Great company.
Name: D**** F***
Date: 2023-07-01 18:28:24
Rating: 5
Comment: Replaced brake cylinders and brake padsCar brakes noticably faster and with less foot pressure. Plus turn around time very quick . Less than 4 hours.
Name: C**** A******
Date: 2023-06-24 18:48:16
Rating: 5
Comment: I have used Christian Brothers for routine service as well as repair jobs in both their Holland and 28th street Grand Rapids locations. They communicate very well and always provide detailed, timely updates and explanations for any and all questions. Additionally, they have always gone above and beyond with their customer service. All work has been at a reasonable price and performed ahead of schedule. Couldnt ask for more, and would gladly recommend.
Name: S***** M*****
Date: 2023-06-24 18:17:12
Rating: 5
Comment: Offered me refreshments. Gave me a ride home. Fixed my issue same day with no appointment and they were super nice. Also provided a comprehensive email with things to fix next and keep an eye on. Reasonably priced as well. All in all its a great place to take your car for any reason.
Name: J** S****
Date: 2023-06-23 09:06:08
Rating: 5
Comment: I was able to get my car in the same day and have it serviced. The customer service was impeccable!!
Name: R*** O
Date: 2023-06-16 00:47:27
Rating: 5
Comment: I am extremely happy with my overall experience. I was able to bring my Jeep in and was greeted and helped on a timely manner. I was kept informed on status of my car. Getting a visual and estimate was above and beyond of what I am used to. Technician was helpful and knowledgeable. No pressure on having me approve jobs that did not need immediate attention. My Jeep was ready by end of day. I am definitely making this shop my new go to for my jeeps needs. Thank you
Name: E******** P****
Date: 2023-06-13 21:33:25
Rating: 5
Comment: Towed here after highway breakdown late at night, so did key drop. They called first thing in a.m. to ask about what had happened and to say they would do diagnostic to see what might be wrong. Kept me informed every step of the way and requested permission when further diagnostics were needed. Unfortunately the car ended up being a loss (a 2007 model with 130k miles on it); had severe oil leakage and engine damage. They arranged to get my plates and remaining personal belongings back to me and to take care of disposal of car while I mailed the title to them. Total care and respect for customer; wonderful people and I felt I could trust them. This was not my first time dealing with them; exactly 2 yrs ago the exact same thing happened with another car, and I was towed to CBA also. Same kind of care and assistance the first time as well and luckily that car was repairable. Highly recommend Christian Brothers Automotive.
Name: K**** H******
Date: 2023-06-13 14:18:30
Rating: 5
Comment: I was going on vacation when my truck started having steering problems the day before. They were able to get me in the day I was leaving and worked with me to get my truck fixed so I could go on vacation. Very friendly staff. Easy to work with. I felt that they did everything they could to get me back up and running. Very pleased with the service.
Name: M****** L******
Date: 2023-06-06 14:17:07
Rating: 5
Comment: Christian Brothers Automotive in Holland were able to get my car seen the same day and had it back to me in record time. Wendy is the shining star of this business and she deserves a raise. Not only was she the best automotive customer service representative Ive ever met, she was so knowledgeable and made sure to take the time to explain and go over everything that needed to be done with my car. She even saved me some money on repairs! I cannot express how thankful I am for Wendy and the team for taking care of my car and treating me to the highest standard.
Name: D****** L********
Date: 2023-05-14 12:38:05
Rating: 5
Comment: I’m from Illinois. My car quit running when I reached my son’s home. My son called Christian Brothers and they promptly got me in and my car was up and running after they replaced the alternator. They were friendly and served with a smile.
Name: C**** O****
Date: 2023-05-12 00:51:15
Rating: 5
Comment: Checked out my entire car after being hit 2 times by young drivers! Sheeesh.. they were thorough and showed me my wheel alignment print out and really great directions to keep my vehicle running smoothly and efficiently! Thanks everyone!!!!
Name: C******** N*****
Date: 2023-05-10 18:04:07
Rating: 5
Comment: I cant recommend Christian Brothers enough, not only are they thorough, honest and professional but they go above and beyond to make sure their customers are well taken care of whether that be answering all questions kindly, providing an affordable loaner vehicle or even a shuttle pickup to retrieve such vehicle!
Name: B****** H****
Date: 2023-05-06 18:58:49
Rating: 5
Comment: They got my car in and serviced in a good amount of time despite having a full parking lot. They kept me updated and explained what I needed clearly. Employees seemed genuinely happy and in a good mood while helping me. Great experience.
Name: S***** M***
Date: 2023-04-25 05:36:37
Rating: 4
Comment: Overall the service was acceptable. I did have one call with someone at the shop and they seemed like they were high as a kite.. otherwise everyone else was helpful and knowledgeable. They did take forever to get the repairs completed.
Name: m****** r********
Date: 2023-04-18 21:05:33
Rating: 4
Comment: They are competitive with prices from other shops. The shuttle service is great and the staff is very knowledgeable and shares their expertise honestly under no obligation. My little one also liked the snacks and drinks they provide in the waiting area.
Name: K****** H*****
Date: 2023-04-02 13:49:38
Rating: 5
Comment: I was pleasantly surprised by the service and knowledge given to me about my vehicle. Customer Service is a lost art in todays world. Thank you Christian Brothers! 😉
Name: R******* C******
Date: 2023-03-28 20:05:12
Rating: 5
Comment: I had to drop my vehicle off for an oil leak issue and they were amazing by dropping me off and picking me up at work because I did not have transportation to be able to leave my vehicle and I highly recommend them and will definitely be going back
Name: A***** R***
Date: 2023-03-28 18:55:17
Rating: 5
Comment: Very friendly, courteous seemed genuinely interested in my problem. Performed work in a timely manner. Would hesitate to use them again.
Name: K**** W*******
Date: 2023-03-24 00:16:29
Rating: 5
Comment: This place is absolutely amazing! Wendy is such a blessing. It is so hard to find good mechanics and people you can trust these days. They went above and beyond in every aspect. I was truly impressed. I found myself a new mechanic shop!
Name: N*** W*****
Date: 2023-03-22 18:34:21
Rating: 5
Comment: This was my first time taking a vehicle to them. They went above and beyond my expectations to exhaust all options. Unfortunately it was not good news for my vehicle, but they care they put into their business and the honest answers I received will make me a returning customer.
Name: K****** L********
Date: 2023-03-15 20:17:41
Rating: 5
Comment: Had a loud grinding noise underneath my car that I couldnt identify so I decided to try this place out and turns out that I had an incorrect driveshaft on my vehicle. Wendy did a great job explaining to me the various parts and photos they took on what caused the issue. I would definitely recommend this place.
Name: J*** C*****
Date: 2023-03-15 20:08:30
Rating: 5
Comment: Very professional! Always fits us in next day. I like that you receive update texts as the work on your vehicle in being done. Fair pricing.
Name: S**** D*******
Date: 2023-03-14 23:58:23
Rating: 5
Comment: Great customer service- from my first point of contact- reception desk (highly knowledgeable!), to being provided text message updates, to leaving with my vehicle- on time. Mechanics- Thank you! Everything is great. Highly flexible, courteous and friendly shuttle driver. Having snacks for people- not that I had anything...🙂 Seriously, this facility is fantastic.
Name: K**** S*********
Date: 2023-03-14 18:28:12
Rating: 5
Comment: Hands down the best experience Ive ever had with a mechanic shop. Not only did they take care of exactly what I needed they provided shuttle service to and from work so I didnt have to miss any hours. I will be a life long customer.
Name: S****** G*
Date: 2023-03-13 20:49:20
Rating: 5
Comment: Ive been going to Christian Brothers for about a year now after moving to Michigan from New Jersey in 2022. They always do an excellent job on my car, which is old with many issues, and they also provide services that you wont readily find elsewhere. Its nice to receive text message updates as your car is being diagnosed and repaired and their shuttle service is super helpful. Everyone at CBA is always extremely nice, but a special shout-out goes to Dan K., who always diagnoses my car when I bring it in and who quickly heard and understood a problem during my first visit that 2 other garages and even a couple friends had said didnt exist. Wendy at the front desk is also awesome, friendly and knowledgeable. Everyone Ive met here has been a really exceptional kind of person. I cant see myself using any other place for my car. Thanks!
Name: E***** P******
Date: 2023-03-06 20:55:50
Rating: 5
Comment: This is where AAA towed my car. The customer service was exceptional! Wendy at the front desk was great! She took the time to explain to me what was going on with my car and went through a very detailed inspection report which includes pictures of your vehicle. I was very impressed. If I ever need service again while Im in the Holland area, I will definitely come back.
Name: L****** C********
Date: 2023-02-02 00:38:23
Rating: 5
Comment: Everyone was wonderful from the first phone call. We had to have our full engine replaced and are based out of Florida. They were extremely understanding of our situation and worked with us at every step. Andrew is amazing! Highly recommend!
Name: T**** R****
Date: 2023-01-21 20:02:58
Rating: 5
Comment: Used Vehicle Inspection serviceThe staff here was extremely conscientious and customer focused. Most importantly competent and professional. Thank you Andrew and team.
Name: T K*****
Date: 2023-01-14 19:18:40
Rating: 5
Comment: I needed the coolant temperature sensor replaced in my Impala. I called Christian Brothers Automotive after reading reviews on Google. They were very nice on the phone, the quote was quickly sent to me via text message, after agreeing to the quote I was quickly contacted to set up the appointment. The service was completed very quickly, the cost was reasonable, less expensive than other quotes I received, and the whole experience went smoothly.
Name: A*** H******
Date: 2023-01-13 12:50:03
Rating: 5
Comment: First time using CBA after my other mechanic closed up shop and I gotta say.. I was very pleased with the service.PROS: very friendly and professional staff, clean and inviting lobby, shuttle/rental car service, honest and upfront mechanics, VERY detailed list on whats good and bad with my vehicle (pictures, video, detailed description)CONS: definitely one of the more expensive mechanics in town... BUT you get a very good 3 year/36,000 mile warranty on the work done.CONCLUSION: would highly recommend this very honest and well run shop to anyone looking to have their vehicle serviced.
Name: D****** V*******
Date: 2022-12-23 19:45:51
Rating: 5
Comment: Were able to get me in quickly. Provided detailed information on cost and what was needed and what could wait. Completed it on time and offered a free shuttle home.
Name: B******* E******
Date: 2022-12-11 00:28:07
Rating: 5
Comment: Christian Brothers automotive in Holland is probably the best mechanic shop I’ve ever been to. They have my car running at optimal performance. All the staff are incredibly nice and helpful. I will be a lifelong customer for sure.
Name: V******* R***************
Date: 2022-12-07 21:52:15
Rating: 5
Comment: Amazing customer service! Came in for a routine check and an issue with my cooling system. They did a very thorough check with photos and explained anything that needed to be done or done soon. The issue with the cooling system couldn’t be figured out so they put dye in and has me going back to find the issue. They are very detailed and understanding. I will definitely be taking my car here for all of my needs.Also love all they send a full report to you with photos and explanations of what was found or not found.
Name: D******* B*******
Date: 2022-11-17 14:25:41
Rating: 5
Comment: Excellent communication throughout the progress of my car. I dropped it off for my appt. At 8am and it was ready before 5pm. Very nice and my car feels so much better!
Name: R** B***
Date: 2022-10-29 21:28:29
Rating: 5
Comment: Everyone at CBA was extremely kind and helpful. They helped us get our inoperable car towed and worked with us when parts were not readily available. We appreciated all their help and kindness.
Name: D**** M*****
Date: 2022-10-19 20:03:59
Rating: 5
Comment: I Go to Christian Brothers Automotive. Probably one of the best Shops in Town. Excellent quality on repairs, Nice waiting room, Great Staff. A full list of everything done to your Car or Truck. In detail. Excellent service, and Warranty..
Name: M****** P
Date: 2022-10-18 16:55:57
Rating: 5
Comment: Breakdown occurred during a camping trip. Had vehicle towed to them. They took care of my truck and we were still able to enjoy our long weekend. People there were very polite and efficient. Wish y’all were closer to where I live, I’d be a regular customer. Thank you very much!
Name: A** V****** T******
Date: 2022-10-17 18:32:07
Rating: 5
Comment: Great and very friendly service! We were traveling from out of town and our car started having issues and showed check engine light. Tried some other shops that could not fit us in. Called Christian Bros. and not only did they squeeze us into their busy Friday schedule the next day, but provided shuttle service back to our rental and picked us up the next day when our car was ready!Angela, Andrew, and Dan were very friendly. They took the time to get to know us and explained things thoroughly that were done to get our car back safely on the road. If we lived in Holland we would definitely use Christian Bros. as our auto mechanics. If you are traveling and your car needs service see them without hesitation.Thank You Christian Brothers!
Name: k****** d******
Date: 2022-10-14 15:57:22
Rating: 5
Comment: 100% would recommend! These guys are amazing and have blessed my daughter and I ! I recently had a serpentine belt that shred to pieces and also led to quite a few other repairs that debilitated my car from driving. I took my car in and they wrote down my concerns and I was seen without an appointment very quickly even though they were very busy. They sent me detailed pictures and photos explaining what was wrong with my car and explained to me what each part does. Christian brothers works with you to service your car ! I am a single mother and without there help I would have no means to transport my daughter to school or get to work to provide for us. I got my car back in less than a day and it drives very nice, it is very safe for my daughter and I. The people who work here have shown me that when we do good things for one another we are praising God !
Name: G****** M*******
Date: 2022-10-12 18:34:00
Rating: 5
Comment: They always take very good care of me. They’re very thorough, professional, and efficient! Cory especially went out of his way to make sure I was taken care of when an issue arose involving a damage claim from another business that worked on my car.Some may complain because their prices tend to be higher than others, but it’s well worth the cost and I’m a firm believer in getting what you pay for. I’ll continue to use them for all of my car’s needs!
Name: r****** h****
Date: 2022-10-06 18:39:05
Rating: 5
Comment: Came for the free oil change and they noticed my brakes were an issue & went above and beyond to get my vehicle back in on Monday to bleed the brakes for me. The reasoning for doing was they needed me safe on the roads and me having babies with me was worth every bit of it what a reason to help someone for free right ❤️❤️❤️biggggg thank you to those who helped 😊
Name: M***** M****
Date: 2022-10-06 18:08:17
Rating: 5
Comment: Extremely grateful for Christian Brother Automotive Services! My recent appointment went smoothly and all staff members were helpful and provided wonderful customer care. Also, their outreach to the community for those in need goes a long way!
Name: L***** S******
Date: 2022-10-03 21:35:01
Rating: 5
Comment: I brought my car in for an oil change on their day of service for single parents. While I was there they helped a lot of parents get important safety issues taken care of besides doing the oil change. On my car that noticed my front tires were severely worn due to being out of alignment, they helped me get those 2 tires replaced and then had me bring it back for the alignment. Overall I am beyond grateful for a company that actually cares and sets aside a day to help single parents get there cars taken care of at no charge. It says a lot about them that they actually give back to the community and recognize the need of the single parents and low income individuals to at least get the oil changed in their cars. Some would say whoopee to the free oil change but I was greatful to get it done and have a little extra money. Those oil changes get pushed off when you are barely scrapping by and its important to keep the vehicle running smoothly. Thank you Christian brothers for all your help, I will definitely remember how well you treated us when I need work done in the future.
Name: L** T****
Date: 2022-09-30 17:39:15
Rating: 5
Comment: I filled my automobile tank with DEF (diesel exhaust fluid) instead of gas at a nearby station. The car would no longer run within 5 minutes of starting. My gas tank had to be drained and the entire fuel system had to be cleaned. They got on it the next business day and got me back on the road after 3 business days. They gave me an accurate estimate shortly after starting to work on the vehicle. The communication was great and one of the mechanics actually went out of his way to let me know there could potentially be additional problems so I would know what to look for. I was 200 miles from home and they made me feel like I was their most important customer. I thought the cost of repair was reasonable, given all that needed to be done.
Name: E**** S********
Date: 2022-09-24 17:20:18
Rating: 5
Comment: Came in to get an oil change. Super friendly and helpful staff. Has juice and muffins while we waited!
Name: E*** N******
Date: 2022-09-15 23:33:30
Rating: 5
Comment: The service was excellent. I brought it in on a Friday wasn’t supposed to be finished until next week Wednesday, and they got it done the same day. Needless to say I was very pleasantly surprised. I would recommend them to anyone for their Automotive needs, No matter how large or small they can fix it.Etoy Nichols
Name: D*** S******
Date: 2022-09-10 18:18:51
Rating: 5
Comment: From the driver who picked me up to get my car to the technician to the office manager to the owner, all were extremely knowledgeable and professional. It was nice to have them pull up my vehicle and have a fresh cold water waiting in my car for me along with a nice personal thank you for doing business with us card. Exceptional service all the way through and I am appreciative. Dave Spoelma
Name: C********** B****
Date: 2022-09-07 16:51:30
Rating: 5
Comment: Very nice, courteous, and professional team. Stopped in for an emergent tire patch before leaving town. They were friendly, efficient, and well-priced. Thanks for everything, CB Auto!!
Name: R*** R********
Date: 2022-08-25 15:15:28
Rating: 5
Comment: This establishment is a Fantastic Business.To the point, they will give you a straight need for your repairs.No matter what year of vehicle, they will take care of your investment.From the front office, to the Champ MECHANICS, their Professional Attention to Detail.We dont see this anymore.Bring your car in, let them take the worries away.Thanks Everybody.Rudolph RodriguezGunnery SargeantU.S..M.C/ RetiredNAM/DESERT STORM
Name: t**** g***
Date: 2022-08-14 12:24:30
Rating: 5
Comment: I had nothing short of a great experience going to Christians Brothers!!🤗🤗.My car was overheating A different shop told me all kinds of things were wrong with my car, and said it would cost $2500 to fix. Thank God I went to Christians Brothers for a second opinion, they took the time to check everything with my car, and it ended up only being my radiator fan not working. I ended up only paying $830. They blessed me with their honesty and fixed my car in less than 3 hours. And a bonus to me, my air wasn’t working when I brought it to them. I know have working A/C . Keep doing what you’re doing CB. I will always recommend them to anyone, and bring my car back to them always.
Name: C****** P*********
Date: 2022-08-11 18:13:57
Rating: 5
Comment: Professional and very transparent during the process of the repairs. I’m usually a person that doesn’t entirely trust a shop with my vehicle due to past experiences with delays and lack of transparency. The experience with CBA was nothing but top notch.
Name: T***** V******
Date: 2022-08-03 19:32:38
Rating: 5
Comment: These gals/guys saved our butts We were due to drive from Michigan to NYC on a Tuesday. Our car wouldn’t start on a Sunday afternoon. It was towed to Christian Brothers on Monday around noon. Starter was replaced by Tuesday at 10 AM. They also discovered cloudy brake fluid, so changed that too, and we were in our way, delayed only by a couple hours, not the feared couple days. And they give a AAA discount.I highly recommend Christian Brothers Holland. And special thanks to Angela and Wendy.
Name: R****** W****
Date: 2022-06-24 21:17:13
Rating: 5
Comment: These guys were exceptional. They diagnosed the problem quickly and stayed a few minutes late to make the quick fix. They took the extra time to get it right and were friendly while they did so. We were traveling from Illinois when the trouble struck, so getting all done at once fantastic. 10 stars!!
Name: K*** R*****
Date: 2022-04-19 18:44:10
Rating: 5
Comment: I was impressed by the professionalism and friendliness of all the team members I encountered. They have a comfortable waiting room with refreshments. While waiting for my vehicle to be worked on I saw staff members making trips to pick up and drop off customers who needed rides. CBA truly goes above and beyond to make sure you have a great experience.
Name: S**** F****
Date: 2022-04-18 20:09:11
Rating: 5
Comment: Over the last three years I have used CBA for all my maintenance and other issues for my 2007 RAV4.They have given me great mechanic service and customer service, not once did they pressure me. Recently I have up graded to a newer vehicle and they have been kind in the process as my old vehicle was being removed off their lot.I will be taking my new vehicle to them for maintenance!
Name: A J
Date: 2022-04-08 22:39:56
Rating: 5
Comment: Took my 2010 Honda civic LX-S commuter in for service. They did a general inspection with recommendations. They also provided photographs of a slow, oil leak. They changed all my fluids, spark plugs, torsion belt, value cover gasket and other maintenance issues in a very professional manner. Service advisory Wendy, kept me posted on the progress through out the day. The price was very competitive. It you want your car repaired correctly the first time with a knowledgable staff Christian Brothers Holland is the place to go. Also liked the free soda and snacks offered in the customer service lounge.
Name: M****** P*****
Date: 2022-03-16 18:47:35
Rating: 5
Comment: From Houghton Lake, I had a complete brake failure while in Holland. The brake line had rusted out. Christian Brothers Automotive had treated my girlfriend fairly, so my first thought was to hobble over to them. They worked my emergency into their busy schedule, and had me rolling in a few hours for a great price. Trust is earned, and every time I have an auto problem, I trust Christian Brothers more. They are also VERY nice. A lot of smiles!
Name: J*** B****
Date: 2022-03-15 20:42:58
Rating: 5
Comment: I’ve been here multiple times and am always satisfied with the business. They continuously update you via text or phone call, and are sure to explain to you what they are doing as well as what they found wrong with the vehicle. I highly recommend them because of the quality of their service and great customer service.
Name: D**** Z******
Date: 2022-01-25 19:39:20
Rating: 5
Comment: This was the first time I have gone to Christian Brothers. The auto repair shop I went to for over 20 years was recently sold so thought I would give them a try. They won me over. The ease of scheduling the diagnostics, the text updates, the phone call where the service tech explained things in what they found needed immediate attention to thing that could wait but I should service in the next 6 months. They won me over as a customer.
Name: G**** W*********
Date: 2022-01-20 19:56:52
Rating: 5
Comment: Everyone was incredibly kind and professional. The free shuttle service was convenient and the text updates we great too. All of the work was done with excellence. This is now my-go to place if I have any car trouble.
Name: J***** H*****
Date: 2022-01-12 19:15:04
Rating: 5
Comment: Had a great experience. Submitted a request for an appointment and was seen the next day. They texted/called with updates and let me know exactly how much each service would cost. Car was ready the same day and is running great.
Name: B******* K*****
Date: 2021-12-02 19:22:05
Rating: 5
Comment: This place is so welcoming!They make sure you are taken care of while your car is being worked on. They offer a shuttle service for your convenience. They are so fantastic with their clients and really appreciate them! Everyone welcomes you with a smile and everyone there makes sure to offer you one of their complementary snacks.Bi-lingual as well!I am glad to have found this establishment here in Holland and wouldnt think about entrusting anyone one with fixing my car. Not just the fix, but they are fair on pricing and thoroughly give you a diagnostic.
Name: S*** J******
Date: 2021-10-21 20:24:49
Rating: 5
Comment: Great service. Knowledgeable staff and they take time to explain what is happening. One important note: they tend to be a bit pricey compared to other places—all places markup the cost of parts (they need to make a profit somehow!), but CB seems to be quite a bit higher than other shops. That said, sometimes there’s a good reason to be paying more.
Name: N****** P******
Date: 2021-10-21 11:21:57
Rating: 5
Comment: Very clean and nice business. This was my 1st time here, went here because someone I know works there. I was happy I could request him to work on my vehicle. I am so pleased with my repair & it was in my budget . As I was sitting there getting my vehicle serviced, I couldnt help but listen and appreciate how they talk and communicate to their customers. The way the they explained the customers vehicle situation and in a respectful manner. Explaining in a manner for her to understand and not make her feel small. Very knowledgeable detailed information. I have a long term history with the shops in this area and Christian Brothers Automotive is definitely a shop to consider if youre in need of maintenance and repairs.
Name: B******* K*****
Date: 2021-10-20 22:04:47
Rating: 5
Comment: FANTASTIC SERVICE!From the moment I had called requiring about service, from drop off, to pick up!I was spoken to with kindness and honesty, and presented with complimentary shuttle service in which the driver extended the companies compassion towards their clients.Thorough diagnostic coupled with the worth for your buck!HIGHLY RECOMMENDED!
Name: S***** R******
Date: 2021-10-18 21:05:28
Rating: 5
Comment: I cant say enough great things about this place!! The starter went out in my car, and we had it towed to Christian Brothers. It was our first time there, so we didnt know what to expect. Everyone there was super helpful and knowledgeable, making me feel a lot more relieved!! Once they got my car, they gave me frequent updates and let me know if there were any other concerns that had regarding issues with my car. I am very grateful for them and how quickly they got us in and out!! I highly recommend taking your car to them if you are looking for a new mechanic! Very honest and trustworthy! Would give more than 5 stars if I could! Thank you again!!!
Name: W**** R****
Date: 2021-10-02 14:16:22
Rating: 5
Comment: I was extremely satisfied with every aspect of this business!! I will never go any place else again! Explained in detail everything that needed to be done complete with photos. No pressure just a very caring and overall great experience. Loved the shuttle service especially the driver very very nice young man. Thank you for your excellent service to our community!!! GOD BLESS YOU
Name: B***** B****
Date: 2021-10-02 13:59:34
Rating: 5
Comment: I just would like to say, how forever greatful I am for Christian Brothers and their staff. I received a call from a friend, she told me about the single moms promotion going on. I called and they set me up with an appointment. Not only did they do well over $400-$600 worth of work for free. They shuttled me home so I didnt have to wait in the parking lot.My kids and I are in the process of moving. My son is about to get his license and I didnt know how I was going to get my car fixed before I gave it to him and purchased one for myself.This is one less thing I have to worry about before winter and Christmas gets here.Thank you, again for helping my family and I. We adore you.
Name: M*** F*******
Date: 2021-10-01 19:54:12
Rating: 5
Comment: Over the years Ive had service performed by multiple garages but CBA is by far the best. So many times Ive been left wondering if the people working on my car actually knew what they were doing or were they just guessing. Not the case here, I was left feeling like they know exactly what they are doing and will get it right the first time. They explained the test they performed to arrive at a solution and were correct every time.. They were friendly, fast and there were zero surprises.
Name: E******** A******
Date: 2021-09-28 19:27:43
Rating: 5
Comment: Best place to go in town. Seriously. I didn’t have to coordinate my rental car; they made the call for me. The repair was done promptly the following day and they were very transparent with what they needed to do and the cost. They include images for reference and they do a great job. I’ve been going to them for the entire three years I’ve owned the vehicle I currently have and no other place will touch my car.
Name: L**** C******
Date: 2021-09-23 17:10:39
Rating: 5
Comment: Absolutely incredible. The customer service was impeccable. They were very attentive and walked me through the best repair/maintenance plan for the best price. I live in Grand Rapids and went here on a recommendation. Now, I plan to make the trip every time I have car needs!
Name: P**** F*******
Date: 2021-09-16 17:09:42
Rating: 5
Comment: I was in a desperate situation, needed to have my tires replaced but there was one lug nut that would not come off. They fit me in same day and did a wonderful job. I have already recommended this business to two other parties.
Name: C**** B****
Date: 2021-08-24 18:52:12
Rating: 5
Comment: This was my 1st experience with Christian Brothers. The mechanical attendant was very courteous and matter of fact with detailing the service I was to receive. At the end of service, she was very through in explaining upcoming service recommendations. The value was excellent. I was able to take advantage of the Facebook special offer. While I waited, I had access to complimentary water, pop and chips. The leather seating was comfortable while I waited. I recommend this service! I am glad I decided to give them a try.
Name: D**** V*********
Date: 2021-08-24 10:43:37
Rating: 5
Comment: Ive been to a lot of repair and service shops in the area. Christian Brothers is easy to schedule and appointment and they are incredibly easy to work with. They send estimates of every individual suggested repair in one link to your phone, you can approve or deny services, and they keep you updated throughout the day on the status of your repair. Quite possibly the best in town, certainly the best Ive ever dealt with. Fair pricing and knowledgeable staff.
Name: S**** M*****
Date: 2021-08-14 23:30:41
Rating: 4
Comment: We took our car here. They were helpful and sent us a lot of texts and updates as our car was being worked on. They gave us a list with the problem we came to address, problems they found that need immediate attention, and things that should be taken care of, but can be done in our own time. They were helpful.
Name: C** B****
Date: 2021-08-10 19:07:49
Rating: 5
Comment: Great experience working with this crew. They were pretty dang busy and took me as a walk in and got my oil changed before a long trip we were taking. I especially loved the inspection and the education they will provide to let you know just whats wrong, how theyll fix it, and the severity of the problem. Will definitely be coming back.
Name: D*** S******
Date: 2021-07-16 20:01:19
Rating: 5
Comment: I brought my daughters Subaru in for a break service. They were courteous, informative, and they went out of their way to make sure i knew what needed to be done and why. While the car was being serviced two different employees offered to get me a bottle of water, help me with wifi ect. The bill was fair. The service was excellent. They lived up to their name.
Name: S***** P*****
Date: 2021-07-07 17:20:10
Rating: 5
Comment: This company has integrity! I came in for a brake inspection after I experienced some squeaking for a day or two. They told me the pads and rotors were still in good shape and it was likely a manufacturing phenomenon that would “wear away.” They could have easily upsold me on new brakes, but they didn’t. I found a place I trust.
Name: N****** B*****
Date: 2021-06-12 20:56:07
Rating: 5
Comment: Excellent customer service overall! I came in for a check engine light diagnostic and they were quick to do this for me and explain in detail the potential problem. Very communicative over text regarding this issue after I left and they immediately helped find the cause of my car issue and fix it the following day! Shout out to Rich for always being so helpful, accommodating, and communicative!
Name: T L**
Date: 2021-06-09 22:00:15
Rating: 5
Comment: We had a not so great experience with a service provider who did some damage to my BMW. Christian Brothers got us in quickly and were able to fix the problem with little notice before a holiday weekend. They also gave us a ride home while they fixed it. We will definitely use them in the future!
Name: D***** K****
Date: 2021-05-28 13:18:35
Rating: 5
Comment: Vehicle we had repaired works very well. The diagnostic video was nice touch however; unless you are a mechanic I dont believe they made the sale. Talking to the representative on the phone that explained all the repairs that was necessary fixed my wife car. All work done was excellent, highly recommend.
Name: F***** R****
Date: 2021-05-20 22:57:35
Rating: 5
Comment: Excellent customer service, and very detailed with their inspection. They made me feel as a valued customer with their detailed report and step by step process as they carried out the repairs. Keep up the excellent work!! Would totally recommend and go back every time
Name: K**** E*******
Date: 2021-05-20 17:44:59
Rating: 5
Comment: My car was pulling hard to the left. I stopped in without an appointment and they got me right in to check it out. The problem could have posed a safety risk. They kept it overnight, received parts and had me fixed up and safely on the road the next day. They were very friendly and provided excellent customer service. I highly recommend this shop!
Name: L*** T*
Date: 2021-05-13 22:32:10
Rating: 5
Comment: I had an emergency with my vehicle. Never been to this place before. I only stopped in bc all the other places closed at 5pm. My oil level was low. The gentleman there helped me out. He filled my oil and didn’t charge me for the service. I will definitely spread good words about them! What an amazing place. I appreciate them so much.
Name: C******* L*****
Date: 2021-05-09 23:55:04
Rating: 5
Comment: What I appreciate about CBA is that they send you pictures and videos to show you the issues, they send you the report, and then they discuss it with you over the phone. They were extremely patient and informative. Shout out to Wendy and Caleb for helping me out with all my concerns, and for Dan for doing a superb job on my car. Will only be taking my car to this location from now on.
Name: J*** M*******
Date: 2021-05-07 21:07:15
Rating: 5
Comment: First time using CBA and while I don’t wish to have to use their service again anytime soon, I definitely will when I need to. I was expecting to have my daughter’s car tied up for at least a day but they were very quick with the repair. They delivered outstanding service in all areas (communication, service delivery, and value). It’s hard to find any business that takes customer service seriously but they do and it shows. Thank you!
Name: J** V*********
Date: 2021-04-30 18:30:01
Rating: 5
Comment: My son is a student at Hope College and the alternator in his car died. I was worried that a shop would try to take advantage and overestimate the job. I am so thankful that I reached out to Christian Brothers Auto. From my initial contact with them, I felt this was the best place to send my son/car. Wendy was so helpful throughout the entire process. They went over the entire vehicle and highlighted some other things that require attention, but never pushed to get the work done. The automated system that sends out text updates and the detailed vehicle review (with pictures) was awesome. Options were presented for alternator replacement and the vehicle was fixed in 1 day. Overall cost was just a little under what I expected (and on par with a quote I received from my local mechanic). I would highly recommend this shop to anyone who needs their car repaired.
Name: J***** V*********
Date: 2021-04-30 17:08:08
Rating: 5
Comment: Great communication, did a full diagnostic report on vehicle when I needed a new alternator. Car was ready less than 24 hours later. Also offers a shuttle to/from the shop, very very helpful.
Name: J******* P*****
Date: 2021-04-14 17:09:12
Rating: 5
Comment: I am never disappointed when I use the services here. Very professional, upfront with customer, fair pricing, Friendly, and even did extras to make it that much more enjoyable! I would recommend to anyone in a heartbeat. A perk that they play great music while waiting:)
Name: m****** w*****
Date: 2021-03-24 15:40:55
Rating: 5
Comment: Great service and wonderful employees. They are honest and Ive never had any problems getting my vehicles in and fixed. I really like how detailed they are by taking pictures of all the work that needs to be done and explaining it to me so I can understand. I will be bringing my vehicles and my daughters whos just starting to drive for years to come. Great work guys keep it up!!!
Name: M**** M****
Date: 2021-03-08 21:40:55
Rating: 5
Comment: My experience with Christian Brothers Automotive in Holland on Baypark Drive was exceptional!!! I took my car in to have an inspection of what needed done. They had my car back to me by 3 PM to pick my son up from school, and they had my estimate to me by 4 PM that same day. They ordered the parts needed and had them delivered the very next morning, I dropped my car back off at 9 AM and they had it ready for me with a new radiator, an oil change and new front brakes and pads by 2 PM!!! My car is driving like a dream now!!! PS...they even have refreshments in the lobby and a shuttle to return you home while they work on your car! Plus, they text you throughout the day so that you can keep up with their progress on your vehicle. I was and I am very very impressed and pleased! All my future automotive needs will be met at Christian Brothers Automotive!!!
Name: B***** K*****
Date: 2021-02-26 01:24:51
Rating: 5
Comment: Amazing experience all around! Everyone I talked to was helpful and polite. They were straight forward with prices from the beginning. You get a complete inspection report with pictures and explanations. They also send you the estimate where you can approve and deny everything online. Someone called me and explained what everything meant (there was a lot haha) and answered all my questions too. I will definitely be using them again!
Name: D*** E****
Date: 2021-01-05 18:31:44
Rating: 5
Comment: My car would not shift good in this cold weather. They explained very thoroughly what I needed to do to have my fluid changed in my transmission. They only took about a half hour longer than what was expected. And the price was within $10 of what was quoted to me which is okay. My transmission shifts beautifully in the cold weather as well as when its warmed up and I have more power and watching my tachometer I do believe my RPMs are lower so Im probably going to get better gas mileage. They took good care of me and treated me respectfully. I will use them for future repairs that I do need to get on my car as soon as I can get the funds to take care of it.
Name: P****** R*******
Date: 2020-11-24 10:40:15
Rating: 5
Comment: Pre-purchase vehicle inspection:Had the Holland location evaluate a vehicle that I was considering buying. They did an incredible job. A detailed digital report. They know their stuff and saved me a big mistake. I used their service because I was an out of town buyer. I will never buy a used vehicle again, no matter how beautiful the interior is, without a thorough inspection. These guys nailed it. Very reasonable charge and worth every penny. Thanks!!
Name: A***** W******
Date: 2020-11-17 06:48:10
Rating: 5
Comment: They were an amazing family oriented company. The man in charge made my children, our family puppy and myself feel very comfortable while we waited in the lobby. Which was very nice, it smelled wonderful and had some complimentary snacks and beverages available while you waited for your repairs to be done. The repairs went amazing and all of the staff were more than accommodating to say the least. Such an amazing place to take your vehicle. 😀👍🏼
Name: K***** B******
Date: 2020-10-27 17:08:28
Rating: 5
Comment: Christian Brothers automotive has solved all the problems that usually make auto repair so stressful for me. The professionalism, ease and clarity of their email/text system is so helpful. I love seeing pictures and explanations of everything alongside quoted prices. And they put it all together so quickly! I will definitely be returning.
Name: J****** G******
Date: 2020-10-03 19:20:08
Rating: 5
Comment: Super nice people! Went today to get a free oil change for single mothers! Due to covid I recently lost my job so my $70 oil changes were a lot with being out of a job :( just want them to know that I appreciate everything they did today! Even filled my gas up! Thank you so much for that!
Name: C****** C*******
Date: 2020-09-18 15:05:39
Rating: 5
Comment: Our car broke down while we were out of town. Christian Brothers had our problem diagnosed and fixed in less than 24 hours. We couldnt have asked for anything more from them. And their text update system is great! I wish we lived closer so we could give them more business!
Name: P***** K******
Date: 2020-09-12 16:18:05
Rating: 5
Comment: My daughters car decided not to start while in Holland. After trying to have the battery jumped to no success a towing service took it to CBA. Wendy did a great job of putting me at ease, since I live 4 hours away. She was in constant communication. Text messages were sent when the tech started looking at the car, when the inspecting was complete and a detailed report of issues of concern. The car was repaired in hours instead of days. Very much appreciated all the care that was taken for my daughter and her car!
Name: H***** P****
Date: 2020-09-09 15:00:54
Rating: 5
Comment: They took care of the issue in a very timely manner and kept updating me of their progress. I’ve never had that type of timely communication from a business like this before. So. I was happy to know what was going on.They could have charged me for an entire hour. But chose to charge me for half hour because of the nature of the problem and their ability to figure it out quickly.They also provided a detailed follow up plan for maintenance. That was very helpful as well.
Name: L*** B*****
Date: 2020-08-16 02:27:35
Rating: 5
Comment: Outstanding customer service! They got my vehicle in the garage within 10 minutes of my appointment and kept me informed every step of the way. This is customer service the way it used to be. I will definitely be taking my vehicle there again.
Name: t******** G*****
Date: 2020-08-12 20:49:24
Rating: 5
Comment: Christian Brothers Auto are always extremely professional and friendly to work with. Me and my wife have been using them to service our Chevy Traverse for a few years now, and couldnt be happier that we found their establishment, as they do stand as the best mechanic shop in town. Would strongly recommend anyone to take their vehicles to them.
Name: S**** O***
Date: 2020-06-12 22:47:52
Rating: 5
Comment: Who knew auto servicing could be such a joyous experience. Everyone I spoke with was extremely knowledgeable, respectful, and friendly. Andrew worked an impressive job on brakes — thank you! The text updates and digital vehicle inspection report were very helpful resources I was not expecting. And! I was in and out in one day! This team is very thorough and caring — I feel in good hands with Christian Brothers, thank you :)
Name: n*** d****
Date: 2020-05-27 16:13:54
Rating: 5
Comment: I recently had a leak in my vehicle and had to get my car checked out. The moment from my first phone call to me walking out of their shop everyone was extremely nice and professional. They explained to me the issues my vehicle had and were extremely nice when I asked, what i thought was dumb, questions. I am truly appreciative for the great service I received.
Name: K**** D* V****
Date: 2020-05-24 06:30:47
Rating: 5
Comment: Was my first time going to Christian Brothers. My boyfriend was the one who recommended me to them. And I must say I was blown away by everything. Very nice and clean. Staff was going above and beyond. They offer beverages and snacks. They also have a shuttle to take you where you need to go while they work on your vehicle. They also will pick it up at your job and work on it while your at work. I have never been so impressed by an automotive shop in my entire life. I will say they have a customer for life now. Thank you Caleb 😁
Name: A***** G***
Date: 2020-05-15 00:42:47
Rating: 5
Comment: In the past with other companies I have always had a hard time taking my car in due to it being confusing and frustrating to really understand what wrong with my car and what I need to get done to have it running smoothly, and honestly it kept me from going in when I should have for preventative maintenance. With Christian Brothers Automotive they take the time to explain everything in a way that’s comprehensive to someone who has no idea how it work. I have been in contact with the amazing Wendy the entire time. They keep me updated about the progress of my car and Wendy has taken the time to help me understand what is important to get done, and what I can probably leave our due to budgeting. She takes the time to research and find high quality parts at lower prices. On top of all of that, they use an amazing system that shows you videos and photos of the issues of what’s going on so you can better see what the problems are. I felt comfortable from the first phone call. This is an amazing place to go.
Name: A****** F*****
Date: 2020-05-05 18:11:33
Rating: 5
Comment: They always treat me with great care, explain everything in full detail before they start and after they’re finished. Everyone is very friendly, courteous and polite. I haven’t had one bad experience so far within the 1-2 years I’ve been going to them. They also have a few complimentary services that are a big plus. I highly recommend them.
Name: M***** A*******
Date: 2020-03-28 12:56:08
Rating: 5
Comment: When I called they set up an appointment for me to drop my car off, and even have a system for people to drop their cars off during non-business hours. They sent me text updates throughout the entire process, so I knew when someone was looking at my car, that they were ordering parts, and even called me with an estimate and other concerns about my car. They even asked me if I needed a ride elsewhere while my car was being worked on! Highly professional and kind employees and a great business!
Name: D**** M*********
Date: 2020-03-08 15:26:46
Rating: 5
Comment: Very honest and thorough, went there for a car inspection before a purchase, they couldnt have been more accommodating. They tested everything you would expect them to, to avoid a problem. They pointed out current and future issues that would need to be addressed so you could make an informed decision on whether or not to go through with the purchase. Very pleased with their service.
Name: m********
Date: 2020-02-13 18:06:14
Rating: 5
Comment: Best shop I have ever taken my vehicle to! I have a newer Tacoma that I had regularly taken to the dealer for service, and was recently told that an extremely expensive part needed to be replaced due to electrical problems. I had decided to take it here to get a second opinion/have them install the part instead figuring it would be cheaper than the dealership. Once they looked at it they not only found a plug the dealership had left undone, but then also found that the electrical issue with the car had nothing to do with the part the dealership had told me to replace. Instead I had wires that had been corroded and the part wasnt getting power. Needless to say they not only replaced all the wiring in this circuit, but also confirmed if I still wanted the part replaced and saved me $3,000.I do not believe I will take my truck anywhere else. Highly recommended! Not only did they fix my issue, but were honest about not needing the part when I had requested it in the first place. If I could give a higher rating I would.
Name: J**** R**
Date: 2020-02-08 16:36:09
Rating: 5
Comment: My family has had a great experience with Christian Brothers Automotive in Holland. All employees were professional, courteous and friendly. Our cars were worked on in a timely manner and all repairs needed were thoroughly explained. Dave has a great computer program to show you exactly how your car works and how the repairs corrected the problem. The courtesy shuttle is also very helpful. I would highly recommend them!
Name: D**** P******
Date: 2019-12-19 17:57:59
Rating: 5
Comment: I had a power steering pump fail 6 months after installation at Christian Brothers. I am very pleased they stood behind the warranty. The experience was hassle free and did not cost me a dime!
Name: J** M*********
Date: 2019-12-05 00:50:36
Rating: 5
Comment: Exceeded my expectations!My clutch went out the week of thanksgiving. Much to my surprise, Christian Brothers was able to get my car diagnosed and fixed by Friday. The staff was very friendly and professional throughout the entire process, and even helped me arrange a ride when needed.
Name: T**** B*****
Date: 2019-11-15 00:19:42
Rating: 5
Comment: Awesome experience from an auto repair shop. Honest, informative and pleasant. Stranded with a screachi g Moise from my car when I was desperate to get back to Chicago. They greeted me with a smile, diagnosed my issue quickly and remedied it quickly all the while keeping me informed. Most unexpected they declined to charge me for the diagnosis because no repair required. Only regret is thst I cannot come from Chicago for all my Auto service needs.
Name: J*** P*******
Date: 2019-10-09 12:50:23
Rating: 5
Comment: These guys were so great. Not only did they do an oil change, but provided us with snacks and drinks while we waited. Then they fixed my brakes and put on a new serpentine belt. They gave my a ride home and when my car was ready they delivered it to me with a half tank of gas as well. I was in awe all day. I am so very grateful. Thank you do much.
Name: A***** B******
Date: 2019-09-20 18:27:31
Rating: 5
Comment: Went here on recommendation from Discount Tire. CB took my appointment no problem, drove me to work, sent me a full diagnosis of my car with photos and videos (when applicable) and then texted me each time something new developed with my car as far as progress (car being seen, car being worked on, car being test driven, etc.) Very thorough and complete in their process. Two-year warranty on their work is crucial as well considering how often cars break down in Michigan.
Name: f****** f*****
Date: 2019-09-11 18:50:48
Rating: 5
Comment: Christian Brothers is new to us. It is hard to know who to trust especially when you are new in town. I had my car towed there not knowing what to expect. They were great and the cost was very reasonable. Everyone was friendly. I could not have had a better experience. Thank you Christian Brothers for your superior job and friendly service.
Name: S**** B
Date: 2019-08-13 15:49:48
Rating: 5
Comment: The technician doing the work updated me through text messages and gave me a detailed report on what was wrong with my vehicle. Although I didn’t get any work done because it cost more than what I even paid for the vehicle, I appreciated the honesty and their patience with me. The technician sent me videos and pictures for me to better understand what was wrong with the vehicle. Now I’m in the market for a new vehicle and I will bring it to this shop to get inspected before buying. Thanks so much for the great work you all do!
Name: S****** W******
Date: 2019-07-31 23:08:28
Rating: 5
Comment: Cam S was amazing and helped so much by explaining everything to me knowing I didn’t know much about cars . I couldn’t believe also how nice everyone was it was crazy! They work in the heat mostly and what they do doesn’t look easy and to keep a good attitude the whole time is amazing. Rich also was a great help! Also talked to a Matt and a few others I don’t know names . But if you go there I am sure you can ask for anyone as they were all so nice and welcoming and had my car fixed right away and kept me updated by text and sent pics of everything they did and needed done! Thanks again guys for all your help!
Name: M****** P***** s*** h**
Date: 2019-06-19 00:01:22
Rating: 5
Comment: I felt at ease the moment I walked into Christian Brothers Automotive. I could not have received better guidance when looking for a car shop! From Matts wonderful recommendation, to Cams incredible customer service, and of course the entire teams dedication and hard work. It was so helpful for CB to prioritize each suggestion from the Road trip Inspection. Additionally, the detailed explanations, pictures and pricing were all clear every step of the way. Choosing how to move forward was comfortable, and they truly went above and beyond.
Name: T**** O**********
Date: 2019-06-05 18:48:55
Rating: 5
Comment: The staff is friendly and professional. I used their Courtesy van which was extremely helpful. My car was done when they said it would be done and I was very happy with the service. The price was very compatible to other garages.
Name: J****** D H*****
Date: 2019-06-04 22:15:38
Rating: 5
Comment: I have owned many cars over the last 40 years, and experienced countless auto repair shops. This one tops them all!! I’m not joking or exaggerating. I started bringing all of my vehicles to Dave and team immediately after they opened their business, and could not be more satisfied with their customer service.
Name: J**** P****
Date: 2019-05-23 13:38:29
Rating: 5
Comment: BEST customer service I have ever received. I had to get my car serviced last minute, and they were able to see me right when I called which I really appreciated. Also, for someone like me who doesnt know anything about cars, they took the time to explain things to me properly so that I knew all of my options and gave really great advice without pushing me to make a decision. I ended up having to go to a different place to get my car serviced, but they even called me afterwards to make sure everything went smoothly at the other place. Will definitely be coming back in the future and HIGHLY recommend them to others!
Name: K**** R****
Date: 2019-04-29 13:07:27
Rating: 5
Comment: I recently had some work done on my car at Christian Brothers Automotive. From the time I first called until I pulled out of the parking lot, I was treated like a VIP - even though it was my first tine there. Alex, my mechanic, was absolutely wonderful, patient, and caring. As long as Im in Holland, I will always choose to go to Alex. And I encourage anyone needing work done, to call him as well. The work was done completely, timely, and at a fair price. What more can you ask for? Alexs customer service was even more impressive than his mechanical skills - if thats even possible.
Name: T**** B*****
Date: 2019-04-06 22:52:14
Rating: 5
Comment: Rich, Cam, and Dave are all such a JOY to work with!Every time I need service for my vehicle, i know I can TRUST Christian Brothers Auto. I really enjoy their free shuttle service, and the no pressure estimates.I also enjoy how they keep in constant contact with you during the repair process, letting you know who is working on your vehicle and how long it will take to complete.These people are the BEST OF THE BEST. 🙌🙌🙌
Name: L m****
Date: 2019-03-04 03:45:12
Rating: 5
Comment: When I moved up to holland 3 years ago, I was looking for a place to bring my car to get it fixed for a second time. When I first went in They then gave me a overview of all the things that needed to be updated with my car and things that were good which was nice. So when they started fixing it another time changing the fluids in it they noticed something no other automotive place even bothered to inform me. There was a oil leak on my engine. And apparently has been there for years because so much oil that was covering my engine. I have been having my car serviced almost a decade and these people here are the first to actually tell me. I thought that was impressive! So they serviced it very well and made my engine new again. Their knowledge is great when you are asking questions. I am confident with their help my car can last me another couple years or so.. She is getting old.. these are good honest people that will take care of your baby. And I do love the free chips and soda. The price can be pricey but it is true what people are saying, you get what you pay for. All I know is I feel more at ease knowing these guys will do good honest work. There was another time where my starter went out on me and they took good care of that, and I actually have a warranty on it so when this one goes bad I can get it done for free. Thanks guys for everything!
Name: D*** K*****
Date: 2018-10-10 00:49:57
Rating: 5
Comment: I had the privilege of using this shop for the community outreach day. Our family is going through a rough time medically and to be able to bring our vehicles in for a free oil change really eased that financial burden for us. They were so caring and kind to everyone who attended. I left knowing that my car was properly maintained and very grateful for their generosity. Highly recommend this business.
Name: J**** B****
Date: 2018-08-25 23:42:22
Rating: 5
Comment: These guys are great! Very friendly and they helped make my busy schedule stay running smoothly. I just needed an oil change while I grabbed a quick lunch next store. Alex and Rich were awesome! I highly recommend them for all your automotive needs.
Name: M*** T*****
Date: 2018-07-25 11:48:54
Rating: 5
Comment: I am from out-of-town, but they got me an appointment quickly. They have a nice waiting room, free sodas/chips/fruit/coffee, courtesy shuttle service. Very friendly staff who checked on me several times. Good service at a reasonable price.
Name: K**** M*******
Date: 2018-06-20 16:30:19
Rating: 5
Comment: Everyone who I spoke to at Christian Brothers was very friendly, informative, and helpful. My car was in the shop for a week and a half after they found the problem to be bigger than we had anticipated, but they made the process as stress free as possible. They had great customer service and kept me informed the entire time. I would definitely return to them if I need future repairs.
Name: M***** H
Date: 2018-06-01 21:17:54
Rating: 5
Comment: Friendly, Prompt, Excellent Auto Repair (s) Great Price and Courtesy ride is an Awesome touch. Highly recommend!
Name: J* T*****
Date: 2017-09-14 16:33:04
Rating: 5
Comment: Excellent and honest service every time. We have trusted both of our vehicles to them since they opened in Holland. The owners, Dave and Cindy, are always very friendly and helpful. It is evident that customer service is a top priority. They also stand behind their work. Several months ago, we had the rear brakes and rotors replaced. Recently, we noticed a scrapping sound coming from the brakes so we took the car back in to be looked at. They readjusted the brakes at no charge and fixed the problem.
Name: R***** F********
Date: 2017-09-13 21:00:36
Rating: 5
Comment: Christian Brothers is a fine auto repair establishment. Came to my aid after some 2017 Labor Day cross state driving broke my Toyota. They handled my repair well - professional, completed on time as promised (important since Im out of town). This quality is usual for a luxury dealership but rarely seen in most auto repair places. Nicely maintained shop with 8-9 bays, very neat and clean waiting area, offer drinks to customers. Received regular text messages with updates on vehicle progress, picked me up via courtesy shuttle from car rental nearby, called me a week after my repair to inquire on my experience. It was my first visit there, wonderful experience overall, I would highly recommend Christian Brothers!
Name: C***** M******
Date: 2017-04-19 15:36:52
Rating: 5
Comment: Im very impressed with Christian Brothers Automotive. A very professional and friendly establishment. Knowledgeable and eager to help you. I had them service my truck,which had transmission problems and some other issues. They got my truck in right away and got to work right away on it. A very thorough and complete inspection revealed that my transmission needed to be rebuilt and they did a fantastic job! Its like driving a brand new truck again! And they took care of all the preventative maintenance I needed done too in a very timely and professional manner. I will not hesitate to have Christian Brothers work on my vehicle again. I rate them at a 10 out of 10! I would highly recommend them to anyone.
Name: S**** M
Date: 2017-01-31 16:24:29
Rating: 5
Comment: I was grateful they took care of me promptly when I arrived without an appointment. They truly seemed to have my best interest in mind when recommending maintenance services for my car. They explained what potential problems my car had without pressuring me to take care of it right away. They followed up just to make sure I felt well informed and to offer more help if needed. I felt like they took time for me and my car without making me feel like they were in a hurry to make a sale or get me out of there. They treated me with kindness and decency. Good people.
Name: K** C***
Date: 2016-12-05 19:18:23
Rating: 5
Comment: I have been to CBA at least 5 or 6 times. The reason I go back is that they are very friendly, efficient and make me feel comfortable being there. They are very professional and I love that they will do a routine inspection just to check that things look good under my vehicle. Twice they found a problem that likely would have had me on the side of the road needing a tow truck and were able to solve the problem, got the parts quickly, installed and on my way again with no break down. The last time I went in for an oil change, I did not mention that my check tire pressure light was on, partly to see if they found it (my tires did not appear low). What they did find was that there was a screw embedded in my tire that had given me a slow leak. They fixed it immediately for free! I had to travel 3 hours the next day and was so thankful that I didnt end up on the side of the road with a flat tire. Their waiting room is very clean and comfortable, nice music and snacks make it a comfy place to wait...its more like a doctors office than a car-repair shop. Their customer service is great, such nice people and they always tell me whats happening with my vehicle and even though sometimes I dont really know what theyre talking about, they always explain it in a very professional way. Highly recommend CBA! I will for sure be back.
Name: B****** S****
Date: 2016-11-17 16:08:25
Rating: 5
Comment: There were a lot of things I appreciated about my last visit.(1) Communication. I received multiple text messages regarding the status of my vehicle. First, I received a text with two photos of my vehicle showing previously unknown issues with transmission; second, a text requested a call back due to the problem found and provided the phone number for easy access; finally, I received a text letting me know when someone began servicing my vehicle after I called back.(2) Shuttle. I was meeting a friend for coffee that day, and it would have been especially awkward trying to meet up with him without the shuttle service.(3) In-shop experience. I love that you guys offer drinks to people in your store whenever they come in. There isnt much financial value for that kind of service, but what it shows is a customer-oriented business, and that specific aspect holds enormous value. I was at the shop twice in one day and was offered a drink both times and am sure I could have requested an additional drink either of the times I waited in-shop.(4) Friendliness. Customer service can be really hard sometimes; I know that from experience on both ends of the customer service transaction. I love the friendliness that has been consistently shown to me and my family at your shop.(5) Follow-up cards. Both times Ive been to your shop, I have received a card in the mail thanking me for stopping in, most recently including a gift card and referral card. This offers both monetary value for me and solidifies my positive impression of your customer service.(6) Cost. I think the price of your services is excellent. Although I dont think you charge any more than other automotive shops in the Holland area (perhaps even less), I would personally be willing to pay more for the kind of service you guys provide. You consider customers highly, and I encourage you to keep that up!(7) Student discount. As a Bible college student, I have intentionally chosen not to take out loans to pay for college, since I dont want to carry any debt. This means, however, that it takes time to pay for college. Receiving a discount simply for attending a Bible college is helpful and appreciated.I have already begun to tell others about my appreciation for your shop and plan to come back again. Thank you!
Name: B*** S*****
Date: 2016-09-08 01:01:46
Rating: 5
Comment: Being out of state (Katy, TX) and on vacation in Michigan, I was appreciative of the honest evaluation and service provided. What amazed me the most is the value he has for his work family. Though I was in a rush, he asked if I would please be patient as the team finished up lunch - family style. It was short order before I was taken care of, but was so very impressed with the values I experienced that day.Good people. Highly recommend. Five Stars.
Name: M****** H******
Date: 2016-07-14 10:15:26
Rating: 5
Comment: Very nice place with reasonable prices and great people.My previous mechanic is too far to practically go there every time I need service. I used him because he had reasonable prices, good service, and just overall was accommodating and caring. I think I have found someone here in Holland who can provide the same for me now that I have tried Christian Brothers.They have a small but nice waiting room with fresh fruit. The whole place was very clean and well kept. I had to leave my vehicle overnight because of a part that needed to come in the next day. They gave me a ride so I didnt have to miss a doctors appointment that evening.All of the staff were friendly and both owners (husband and wife) were on site. It is great seeing owners that are involved and not absentee, knowing that you can get answers from the top if you need them.I can definitely recommend Christian Brothers as a place to get your car serviced after my experiences with them so far.
Name: T**** S*****
Date: 2016-07-11 01:17:56
Rating: 5
Comment: Incredible service. The waiting room was clean, clean, clean! Friendly workers and they offered to drive me to work while I waited if need be. It is apparent that customer service is a top priority to them!
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Name: P******* B*****
Date: 2024-02-17 21:47:35
Rating: 5
Comment: Was the cleanest auto shop I’ve ever been to. Offered coffee or snack, as well as sitter. Cashier was knowledgeable and fast. I came for a pre purchase inspection, and they got it done in about 1.5hr. Very pleased, as I was from out of town.